• Location: Raleigh, NC
• Type: Contract
• Job #33265

Senior Project Director
*This is a remote position

Description:

• The client is seeking a Project Director to support and manage the day-to-day activities in planning and administering the statewide effort of the Transitions to Community Living Initiative TCLI as mandated by the US Dept. of Justice and State of NC Voluntary Settlement Agreement dated August 23, 2012.
• This role serves at a senior level as a member of the leadership team and is responsible for leading and providing project management for the entire program.
• Job responsibilities include the following:

• Manage the day-to-day implementation of all sections of the settlement depending upon the scope and complexity of the work and as delegated by the Special Advisor on ADA
• Serve in the capacity of the Special Advisor on ADA in their absence
• Direct other managerial professional and support staff in the delivery of services in the assigned units and program areas of the client as their duties pertain to the Olmstead Plan and TCLI Settlement and act with full delegated authority
• Develop goals and objectives collaboratively with team leads from the various divisions within the client and among external partners involved in the TCLI
• Transition team requirements as outlined in the TCLI Settlement
• Work within a complex matrix of resources including both personnel and monetary and pre-determined requirements to fulfill the settlement agreement
• Provide day to day leadership in developing and maintaining involvement and cooperation with both the public and private sector components of the delivery system
• This position requires a valid driver’s license and travel throughout the 100 counties in the State and occasional overnight travel.
• The person must demonstrate an extensive track record managing projects delivering large projects within a complex matrix organization.
• Must have excellent communications skills must be well organized and exhibit excellent follow-up and follow-through skills.

Responsibilities:

• Provide leadership in managing a large-scale complex project using best practices.
• Knowledge and competency in the project schedule building process including techniques for estimation developing contingency.
• Manage the critical day-to-day operational elements of assigned project including project goals/objectives, financials scope, quality schedule resourcing vendor management dependencies risks status reporting stakeholder engagement business readiness/organizational change management value realization necessary to deliver specified requirements objectives and value.
• Document the project charter roles tasks and measures of success.
• Provide leadership by facilitating project definition planning budgeting scheduling and resource planning to accomplish project objectives while managing applicable scope quality time and cost constraints.
• Provide leadership and support for both project team and business partners while working cross-functionally to solve problems and implement changes and ensure appropriate and professional communication among stakeholders.
• Manage projects throughout the project lifecycle. Evaluate progress and quality manage issue resolution process and take corrective action as necessary.
• Ensure adherence to the clients’ IT Division Project Management Office and other applicable state/federal policies and procedures.
• Develop quality business relationships so that client needs can be anticipated and addressed.
• Proactively develop innovative approaches risk mitigation strategies and quality control.
• Actively engage in development or oversight of the development of all documentation for project.
• The position requires the ability to work well in a team environment as well as skills to facilitate communication team focus influence service-oriented problem-solving analytic thinking planning personal development and decisiveness.
• Using these attributes the candidate will communicate individual roles and project/program expectations for both internal and external teams develop detailed project plans and schedules provide work direction and leadership to assigned projects or programs including sub projects and at times individual project members including scheduling assignment of work and review of project efforts using a strong blend of Project Management business analysis and technical experience.
• This position also monitors and audits project or program milestones and critical dates to identify potential jeopardy of project schedule and identifies ways to resolve schedule issues provides required project status reporting assesses variances from the project plan gathers metrics and develops and implements changes as necessary to ensure that the project remains within specified scope and is within time cost and quality objectives.

Required Skills/Knowledge/Experience:

• At least 7 years of project management experience, preferably with large, complex automation implementation efforts in an Agile development framework, Required 7 Years
• Proven ability to collect data from multiple sources such as performance measures to develop goals, Highly desired 7 Years
• Experience establishing clear goals and objectives, setting deadlines, managing multiple concurrent projects and directing others in completing the wo, Highly desired 7 Years
• Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability., Required 7 Years
• Hands on experience managing project risk, cost, schedule, quality, testing, and communications, Required
• Solid work experience with project management tools (e.g. Microsoft Project), Required 7 Years
• Hands on experience managing application acceptance testing., Required 5 Years
• Demonstrated proficiency at making decisions and leading others in the adoption and implementation of those decisions, Required
• Experience with MS Office., Required
• PMP certification and/or advanced degree in Business, Public Health or Mental Health, Highly desired
• Demonstrated presentation and training skills., Required
• Demonstrated oral and written communication skills., Required
• Solid work experience managing implementation projects in the healthcare arena working with multiple statkeholders, Highly desired 7 Years
• Ability to troubleshoot/resolve quality control issues through changing processes, Highly desired 5 Years
• Solid work experience managing projects implementing healthcare systems including applicable data transmission and interface requirements, Required 7 Years
• Proven ability to anticipate probable outcomes and be proactive in any needed adjustments and ability to review and amend methodology and procedures, Highly desired
• General knowledge of ADA and the Olmstead Decision, Required
• Advanced degree in Business, Public Health or Mental Health, Required
• Extensive experience around business policy and procedures , Required

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
 

• Location: Raleigh, NC
• Type: Contract
• Job #33263

Epic Principal Trainer
*This is a remote position

Description:

• 3 Experienced Epic-certified Principal Trainer PTs needed for HIM/Identity Long Term Care, EpicCare, Clinical Documentation, and Intermediate Care Facility EpicCare Clinical Documentation end users superusers and train-the-trainer training.
• Candidates for each position must have completed and active certifications and listed minimum experience required for assigned Epic applications:

Certifications and Experience:

• HIM and Identity Curriculum Certification
• TED105 Training Wheels Behind the Scenes
• TED300 Training Environment Build Certification
• 2 years minimum experience as a HIM/Identity Application Principal Trainer through a full implementation from pilot for customer build
• Previous MST Build experience on HIM/Identity Application at project implementation pre-go live MST build

Responsibilities:

• Developing role-based training content independently or with team members using a variety of software programs tools and applications such as Microsoft Office.
• Designing developing and maintaining instructional materials.
• Maintaining policy and procedure documentation.
• Incorporating feedback from others into existing training and training administration procedures
• Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions.
• Assisting with building and testing of training environments MST environments and providing support and troubleshooting issues.
• Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed.
• Preparing training lessons printing materials and setting up the training room and environment prior to the training session.
• Presenting information verbally and in writing in a clear and easy-to-understand manner.
• Following up with trainees outside of the classroom to offer additional support.
• Serving as an expert educator to state staff.
• Training and credentialing additional classroom trainers as needed train-the-trainer.
• Training staff and end users by teaching technical topics as needed.
• Support curriculum and training development for third-party applications as needed by management
• Managing application assignments by prioritizing assignments and by creating and adhering to timelines.

Required Skills/Knowledge/Experience:

• Developing role-based training content, independently or with team members, using a variety of software programs, tools, and applications, Required 3 Years
• Designing, developing, and maintaining instructional materials., Required 3 Years
• Maintaining policy and procedure documentation., Required 3 Years
• Incorporating feedback from others into existing training and training administration procedures, Required 3 Years
• Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions., Required
• Assisting with building and testing of training environments (MST environments) and providing support and troubleshooting issues., Required
• Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed., Required
• Preparing training lessons, printing materials, and setting up the training room and environment prior to the training session., Required
• Presenting information verbally and in writing in a clear and easy-to-understand manner., Required
• Following up with trainees outside of the classroom to offer additional support., Required
• Serving as an expert educator to state staff., Required
• Training staff and end users by teaching technical topics as needed., Required
• Managing application assignments by prioritizing assignments and by creating and adhering to timelines., Required

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
 

• Location: Raleigh, NC
• Type: Contract
• Job #33256

Epic PB HB Claims Analyst
*This is a remote position
*This is a 5 month long contract position

Description:

• The client is a seeking an experienced Epic PB HB and Claims Analyst.

Competency Model:
Business Acumen:

• Understands the organization’s strategic goals and how department goals support the organization.
• Seeks opportunities to extend and deepen learning of organization and area.
• Shares new information and knowledge with others.
• Be curious question your assumptions when presented with an issue or question.
• Self-motivated to research and learn new information and explore new options.
• Seeks to maximize potential abilities and helps others.
• Follow instructions written or oral.
• Adhere to all scheduling and attendance requirements.
• Honesty truthfulness reliability accountability
• Read understand and apply regulations and policies.
• Knowledge of relevant privacy regulations such as The Privacy Act Freedom of Information Act and HIPPA law
• Knowledge of revenue cycle billing hospital billing professional billing and claims processing operations and workflows
• Knowledge and understanding of third-party applications.
• Establishes professional working relationships.
• Communicates verbally with team departments guests and management.

Communication:

• Expresses oneself clearly in conversations business writing and interactions with others.
• Delivers oral and written communications that are impactful and persuasive to their intended audiences.
• Demonstrates a high level of emotional intelligence in the face of conflict.
• Responds to tickets and emails in a timely manner.

Planning and Organizing:

• Manages and monitors time and resources effectively to complete assignments.
• Utilizes resources and gets involvement from others where appropriate.
• Shares information materials and time readily with others who need them

Teamwork:

• Encourages participation from all team members regardless of role within organization supports team members and customers.
• Identifies and works through conflict that may derail the collaborative process.
• Holds self and others accountable to create unifying goals and measure with peers.
• Support the clients analyst team through knowledge sharing and concise documentation.
• Applies the knowledge of fundamental IT concepts.
• Asks questions diligently seeks and is receptive of guidance.

Drive Change:

• Anticipates potential concerns/resistance to change and takes constructive steps to address them.
• Encourages others to adopt new methods or technologies that add value or improve performance.
• Keeps others focused on critical goals and deadlines through periods of change or ambiguity.
• Be flexible and adopt new processes and methods.
• Stay positive in attitude and actions.

Skills/Knowledge/Experience:

• Must have strong leadership and communication skills with the ability to effectively present information to clinical and business leaders within the organization.
• Must have experience with Epic PB HB and Claims. 8 years required.
• Ability to work in small groups under tight project deadlines.
• Working closely with business and revenue cycle leaders around Epic workflow and to translate business needs Epic billing functionality.
• Must possess Epic certification Resolute PB HB and Claims.
• Minimum of five years progressive revenue cycle/healthcare experience with demonstrated experience in Epic build.
• Self-starter with demonstrated teamwork communication skills.
• Excellent communication and collaboration skills.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
• Experience working with Third Party Vendors such as Experian Relay Health and Hyland OnBase.
• Knowledge of revenue cycle billing hospital billing professional billing and claims processing operations and workflows
• Rapid Retest
• Payer/plan creation and maintenance
• PLBs
• Charge Router
• Contracts
• Behavioral Health
• Long term care psychiatric billing
• CMS IPF PPS billing regulations
• Substance abuse billing – IOP methadone dosing
• Medicare exhaust billing
• No-pay claims.
• Claim splits/interim claims.
• Cash Management
• Self-pay remittance
• Developing testing scripts

Responsibilities:

• Analyzes documents and communicates business requirements for new system functionality and enhancements to existing functionality.
• Test system changes to ensure that they meet business requirements and do not adversely impact other areas of the Epic system.
• Acts as the primary support contact for the application’s end-users.
• Identifies issues that arise in their application areas and issues that impact other application teams and works to resolve them
• Guides workflow design builds tests the system and analyzes other technical issues associated with Epic software
• Identifies implements completes integrated testing and communicates requested changes to the Epic system
• Works with Epic representatives and end users to ensure the system meets the organization’s business needs regarding the project deliverables and timeline
• Performs in-depth analysis of current and future workflows data collection report details and other technical issues associated with the Epic EHR and designated third-party applications
• Partners with quality operational and business leaders on system design and optimization to meet quality safety financial and efficiency needs
• Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed prioritizes and implements requested changes to the system.
• Investigates standardization and process improvement opportunities by rounding within revenue cycle areas while making build decisions.
• Validates that data is accurate and meets business requirements.
• Completes integrated testing to test system changes in all Epic environments to ensure that they meet business requirements and do not adversely impact other areas of the system.
• Troubleshoots and identifies root causes and documents problems of simple to medium complexity for assigned applications and systems.
• Maintains data integrity and security for assigned applications and systems.
• Develops system documentation as assigned per standards.
• Develops communication-related education efforts for deployments upgrades optimizations and other system changes as assigned.
• Stays current on Epic application releases and participates in upgrade planning and testing.
• Participates in performance improvement activities to measure assess and improve the quality of assigned work area

Education:

• Bachelor’s degree or 8 years experience in directly related field

Certifications

• Epic module certification as assigned

• Epic HB/PB Claims Certification

Required Skills/Knowledge/Experience:

• Must have strong leadership and communication skills with the ability to effectively present information to clinical and business leaders within the, Required 3 Years
• Must have experience with Epic PB, HB, and Claims, Required 8 Years
• Ability to work in small groups under tight project deadlines, Required 3 Years
• Working closely with business and revenue cycle leaders around Epic workflow and to translate business needs Epic billing functionality, Required 3 Years
• Must possess Epic certification, Resolute PB, HB, and Claims, Required
• Minimum of five years’ progressive revenue cycle/healthcare experience with demonstrated experience in Epic build, Required 5 Years
• Self-starter with demonstrated teamwork & communication skills, Required 3 Years
• Excellent communication and collaboration skills, Required 3 Years

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
 

• Location: Raleigh, NC
• Type: Contract
• Job #33202

Senior Web Content Specialist
*This is a remote position
*This is a part time position at 20 hours/week

Description:

• City of Raleigh is looking for a web content editor familiar with Drupal or other CMS platforms to help resolve our daily web tickets and to produce and send our weekly employee newsletter.
• Most of the website work is on our intranet but will also include RaleighNC.gov.

Responsibilities:

• Review and edit content in a Drupal CMS.
• Approve content for publication with responsibility for proper grammar and style in posted content.

• Work with internal users who submit content to achieve their goals on RaleighNC.gov and the City’s’ intranet CoreCon.
• This can include helping them navigate the Drupal CMS and optimizing the design SEO etc. of content and layout.
• Understand the requirements and complexity of government websites including accessibility in usability and readability.
• Compile content for the weekly employee newsletter The Loop and prepare the newsletter to send.
• The software is GovDelivery but is typical of newsletter/marketing software.

Education:

• Bachelor’s degree and two years of experience with content editing preferably on a website OR an associate’s degree with four years of similar experience.

Required Skills/Knowledge/Experience:

• Familiarity with website CMS systems., Required 5 Years
• Knowledge of email marketing software. Some experience creating newsletters is preferred., Required 5 Years
• Review and edit content in a Drupal CMS, Required 5 Years

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!