• Location: Raleigh, NC
• Type: Contract
• Job #32127

EHR Beaker Project Manager

Job Description:

• The client requires the services of an EXPERT Epic Beaker project manager to manage the planning and implementation of an EHR implementation project for the Division of State Operated Healthcare Facilities and transition from the three legacy LIS applications.
• This project management role will work with other EHR project managers and executive leadership team, multiple internal and external stakeholders, and selected vendor(s) to analyze, plan, and implement the clinical/laboratory components required for an Epic EHR system.
• This position will be responsible for working with senior-level business executives, IT management and personnel, business program resources and vendor staff to define and execute requirements and manage stakeholder expectations.
• This position will manage the day-to-day activities for the assigned portion of the project and complete all input into overall EHR program reporting and the State’s Project Portfolio Tool (MS Project Server) and/or Smart sheet as needed.

Required Skills/Experience:

• Maintaining the scope, schedule, and quality of the project for the Beaker Clinical EHR build team.
• Setting clear expectations for team members, including defining what they should do at each phase of the project.
• Working closely with the EHR Program Director and other project managers/team managers to coordinate activities.
• Ensuring that the business community is engaged in the project.
• Advising and coaching team members by providing guidance on project issues, key success factors of the project, and lessons learned.
• Sharing with team members the positive effects of innovation and system capabilities.
• Reinforcing the importance of the project together with the EHR program executives and the Program Director, and providing consistent communication to the project team
• Organizing resources within the organization
• Motivating and showing appreciation for the team
• Appropriately matching team member skills to team responsibilities
• Managing the project from an organizational perspective while attending to detailed tasks
• Assisting as a support contact for revenue cycle.
• Identifying and troubleshooting issues.
• Guiding workflow design building and testing the system, and analyzing other technical issues associated with Epic software.
• Serving as a liaison between organizational needs and Epic implementation staff
• Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
• Working with Epic representatives, the business community, and end users to ensure the system meets the organization’s business needs in regard to the project deliverables and timeline.
• Developing an understanding of operational needs to set the direction for the organization’s workflows.
• Participating in training and working with end users.
• Reporting and reviewing the status of projects and issues on an ongoing basis with leadership.
• Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
• Developing and maintaining all required State CIO and DHHS PMO project documentation in coordination with other EHR PMO PM resources

Required Skills/Experience:

• Beaker Experience Required 7 Years
• Experience with Health Information Technology (HIT) projects with an emphasis on clinical information systems and healthcare application interoperability Required 7 Years
• Develop and maintain project plans according to State and NCDHHS IT project management methodology; must be familiar with Microsoft Project Required 7 Years
• Highly proficient knowledge of PMI standards for project management is required, experience with Waterfall and Agile methodologies preferred Highly desired 7 Years

• Location: Raleigh, NC
• Type: Contract
• Job #32124

Azure Cloud Architect

Job Description:

• The Azure Cloud Architect will be a support person to Infrastructure to assist with setting up Azure in a way that will benefit the client agency.
• The client works with the Department of Information and Technology and Microsoft Azure Support Teams for the design and implementation of groups, virtual machines, data bases, firewall rules and VPN tunnels from an operations and security standpoint for our Permit Transformation Project.

Responsibilities:

• Setup of our Customer Owned environment, Create Images, Create VNet and VPN gateways, Create VDI machines based on Custom Images.
• Setup Intune for management of VDI machines, assign to resources and resource groups in high, medium and low zones.
• Document DevOps environment and setup proper rights.
• Knowledge share and training with my team during any down time.

Required Skills/Experience:

• *Azure Cloud Architect, to include Custom Imaging and VDI/Hypervisor, InTune, and MDM management, VNet and Resource Groups and Azure VPN gateways. Required 5 Years
• Demonstrated knowledge of directory services (Azure AD and AD) Required 5 Years
• Must have great Interpersonal and leadership skills – leadership, collaboration, facilitation, negotiation, and documentation skills. Required 5 Years
• Demonstrated knowledge of cloud computing and management (groups, users, virtual machines, etc.) Required 5 Years
• *Require a thorough knowledge of firewalls (access groups, rules, ports, and specific pinhole connections), and interoperations between technologies Required 5 Years
• Require a thorough knowledge of implementing secure, best practices, access for the confidential data and availability between all infrastructures. Required 5 Years
• Strong written and oral communication skills. Required 5 Years

• Location: Raleigh, NC
• Type: Contract
• Job #32121

Software Support Manager

Job Description:

• The primary purpose of this position in the Enforcement Section, within the client’s Systems Unit, is to provide software support to the North Carolina State Highway Patrol Motor Carrier Enforcement Section (NCSHP MCES) and the DMV License and Theft Bureau.
• The Fuel Tax Compliance System (FuelTaCS) provides NCSHP MCES personnel the ability to issue citations to commercial trucks that are in violation of NC General Statues.
• This application allows NCSHP Officers to wirelessly access pertinent information from their laptop located in the patrol car or from a local Weigh Station across the State of North Carolina.
• The application is used to assist in collecting outstanding taxes and penalties that are owed to the State of North Carolina.
• The License and Theft Bureau Motor Vehicle Inspection Law Enforcement System (MILES) allows L&T personnel to oversee the Inspection Program for the citizens of North Carolina.
• The application tracks all inspections conducted at stations across the State by ensuring Technicians and Station Owners to follow the General Statues for inspecting cars to ensure they are safely on the road. With the proper inspections, citizens are permitted to register their vehicles to operate on the roads in the State.
• This position also supports other applications such as LECMS, the Scrap Yard System, Trip Permits, CVIEW, and Notice Storage & Theft.

Required Skills/Experience:

• SQL and DB/2 Required 20 Years
• .Net C# Required 10 Years
• MQ middleware Required 20 Years
• C++ Required 20 Years
• MS Office Required 20 Years

• Location: Raleigh, NC
• Type: Contract
• Job #32118

Project Manager

Job Description:

• The client is seeking a Project Manager specialist contractor for a 12 month engagement working for the Department’s Engineering Application Services with the Engineering Design and CADD Services Team.
• The specialist will be responsible for providing project management tasks on multiple ongoing technical projects as well as providing assistance in writing several technical guidelines and workflows.
• These administration tasks are in support of Preconstruction Engineering Design and CADD business processes that are critical to the project development workflows in the transportation lifecycle.

Responsibilities:

• Break down and work tasks into clearly defined, manageable work items for multiple ongoing technical projects.
• Prioritize and track progress on work items and deliverables
• Ensure work items and deliverables are scheduled, completed, and delivered to the clients on time and with high quality & excellent, usable documentation
• Develop and maintain CADD guidelines and workflows for the Department wide administration and utilization of Bentley and other CADD Systems.
• Document the program and project deliverables as assigned
• Coordinate with clients to ensure coordinated business processes 
• Draft and deliver training materials as needed
• Provide maintenance and quality control for overall Team register of project tasks and project deliverables

Required Skills/Experience:

• Experience in project management of IT related initiatives and programs Required 3 Years
• Proven experience writing clear and concise technical training materials and other user documentation Required 3 Years
• Strong analytical and conceptual skills Required 3 Years
• Positive interpersonal skills Required 3 Years
• Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users Required 3 Years
• Excellent organizational and presentation skills Required 3 Years
• Strong Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams) Required 3 Years

• Location: Raleigh, NC
• Type: Contract
• Job #32112

IT Product Manager

Job Description:

• The IT Product Manager will serve as a member of the client’s Medicaid Enterprise System (MES) Program providing IT product management within the MES portfolio.
• This position will champion our departments key strategies with the goal of creating the opportunity for healthier outcomes for our citizens through clinical and technological innovation.
• This position is responsible for providing independent product oversight for the client’s Medicaid products.
• This oversight may include development and monitoring of the Medicaid Managed Care product strategies, while collaborating with other divisions and external stakeholders to develop and implement targeted strategies to streamline processes.
• This position will create user stories, technology roadmaps and customer research in relation to Medicaid initiatives and strategic goals.
• The IT Product Manager represents the client’s business functions within NC Medicaid and partners with IT to ensure delivery of relevant and impactful software and solutions. This position will interact with the NC Medicaid Business Information Analytics Office, Data Office, Information Technology Division, Privacy and Security Office, Policy Office, General Counsel, Office of Procurement, Contracts and Grants, among others.

Responsibilities:

• Leads and direct cross-functional activities that provide effective oversight of Medicaid Programs.
• Manages direct and hybrid reporting relationships and staff, sets priorities, establishes accountabilities, and defines roles/responsibilities to secure necessary resources not under direct supervision, while maintaining peak levels of performance and compliance.
• Collaborates and develops workgroups around product deliverables with Product Owners, Business Leads, Technical Leads and Management.
• In-depth knowledge and understanding of products across functions and business segments in healthcare that meet departmental goals.
• Directing the conception, development and implementation of new product initiatives, including current product enhancements.
• Provides feedback and input to senior level decision-makers to develop long-range strategic alternatives for product solutions.
• Communicate project goals and timelines, next steps and results to team members, project managers and the executive team.
• Through a variety of communication/meeting methods, determines the customer’s needs, leads product discovery and translates these into detailed and actionable requirements for the MES PMU.
• Able to assess emerging products and partners to measure and address their potential value or risk to the department, as well as make recommendations on which new technologies to invest in or leverage.
• Provide in-person, conference calls, or virtual trainings on product knowledge, usage and implementation.
• Use database queries to analyze performance indicators, evaluate survey data, define successful criteria for testing and product acceptance.
• Fluently discuss the financial and/or operational benefits associated with proposed product capabilities.
• Ensures compliance with all applicable policies and procedures.
• Manages the product lifecycle from conception through implementation.
• Performs other duties as assigned.
• In addition the IT Product Manager (ITPDM) is responsible for the successful development of IT systems in support of the Medicaid program.
• The ITPDM will expressly engage with the business owners to develop the strategy behind how each MES module will support the business requirements definition and will own the translation and specification of all functional requirements.
• The ITPDM will work integrally with MES IT Program Managers and the MES Systems Integrator to manage the launch of features and systems.
• The ITPDM will evaluate and analyze work done by Medicaid SMEs, Business and Technical Leads, Data Leads, Engineers, and Architects to ensure the business requested capability, implemented design, and delivered functionality is successful and useful to the stakeholders.
• Medicaid/Health Care and or Managed Care experience is highly desired and will be preferred.

This is a remote position and candidates are welcome anywhere in the US. Equipment will be provided and VPN access and collaboration tools are available.

Required Skills/Experience:

• Knowledge of Enterprise IT Systems, system integration principles, and associated change management best practices. Required 7 Years
• Has an understanding of CMS Seven Standards and Conditions and the Medicaid program Required 7 Years
• Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environment Required 7 Years
• Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software Required 7 Years
• Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels Required 7 Years
• Proven track record of launching successful user-focused products preferably in the enterprise, analytics or healthcare space. Required 7 Years
• Previous experience creating business use cases, requirements, and process maps/data flows. Required 7 Years
• Experience working in a combination of business analysis, product management, project management and/or software application development. Required 7 Years
• Excellent communication skills and attention to detail with specific experience developing, editing, and presenting summaries, reports, and complex in Required 7 Years
• Proven experience and working knowledge of agile development methodologies, environment and tools. Highly desired 7 Years
• Experience using or implementing Cloud technologies IaaS, PaaS, SaaS. Highly desired 7 Years
• Experience handling HIPAA and PII data. Required 7 Years
• 7+ years of experience in product management in a healthcare or government setting Highly desired 7 Years
• Managed Care knowledge or experience Highly desired 7 Years
• MITA knowledge or experience Highly desired 7 Years
• Medicaid Program knowledge or related HealthCare Information System experience Required 7 Years