Senior Project Director *This is a remote position
Description:
The client is seeking a Project Director to support and manage the day-to-day activities in planning and administering the statewide effort of the Transitions to Community Living Initiative TCLI as mandated by the US Dept. of Justice and State of NC Voluntary Settlement Agreement dated August 23, 2012.
This role serves at a senior level as a member of the leadership team and is responsible for leading and providing project management for the entire program.
Job responsibilities include the following:
Manage the day-to-day implementation of all sections of the settlement depending upon the scope and complexity of the work and as delegated by the Special Advisor on ADA
Serve in the capacity of the Special Advisor on ADA in their absence
Direct other managerial professional and support staff in the delivery of services in the assigned units and program areas of the client as their duties pertain to the Olmstead Plan and TCLI Settlement and act with full delegated authority
Develop goals and objectives collaboratively with team leads from the various divisions within the client and among external partners involved in the TCLI
Transition team requirements as outlined in the TCLI Settlement
Work within a complex matrix of resources including both personnel and monetary and pre-determined requirements to fulfill the settlement agreement
Provide day to day leadership in developing and maintaining involvement and cooperation with both the public and private sector components of the delivery system
This position requires a valid driver’s license and travel throughout the 100 counties in the State and occasional overnight travel.
The person must demonstrate an extensive track record managing projects delivering large projects within a complex matrix organization.
Must have excellent communications skills must be well organized and exhibit excellent follow-up and follow-through skills.
Responsibilities:
Provide leadership in managing a large-scale complex project using best practices.
Knowledge and competency in the project schedule building process including techniques for estimation developing contingency.
Manage the critical day-to-day operational elements of assigned project including project goals/objectives, financials scope, quality schedule resourcing vendor management dependencies risks status reporting stakeholder engagement business readiness/organizational change management value realization necessary to deliver specified requirements objectives and value.
Document the project charter roles tasks and measures of success.
Provide leadership by facilitating project definition planning budgeting scheduling and resource planning to accomplish project objectives while managing applicable scope quality time and cost constraints.
Provide leadership and support for both project team and business partners while working cross-functionally to solve problems and implement changes and ensure appropriate and professional communication among stakeholders.
Manage projects throughout the project lifecycle. Evaluate progress and quality manage issue resolution process and take corrective action as necessary.
Ensure adherence to the clients’ IT Division Project Management Office and other applicable state/federal policies and procedures.
Develop quality business relationships so that client needs can be anticipated and addressed.
Proactively develop innovative approaches risk mitigation strategies and quality control.
Actively engage in development or oversight of the development of all documentation for project.
The position requires the ability to work well in a team environment as well as skills to facilitate communication team focus influence service-oriented problem-solving analytic thinking planning personal development and decisiveness.
Using these attributes the candidate will communicate individual roles and project/program expectations for both internal and external teams develop detailed project plans and schedules provide work direction and leadership to assigned projects or programs including sub projects and at times individual project members including scheduling assignment of work and review of project efforts using a strong blend of Project Management business analysis and technical experience.
This position also monitors and audits project or program milestones and critical dates to identify potential jeopardy of project schedule and identifies ways to resolve schedule issues provides required project status reporting assesses variances from the project plan gathers metrics and develops and implements changes as necessary to ensure that the project remains within specified scope and is within time cost and quality objectives.
Required Skills/Knowledge/Experience:
At least 7 years of project management experience, preferably with large, complex automation implementation efforts in an Agile development framework, Required 7 Years
Proven ability to collect data from multiple sources such as performance measures to develop goals, Highly desired 7 Years
Experience establishing clear goals and objectives, setting deadlines, managing multiple concurrent projects and directing others in completing the wo, Highly desired 7 Years
Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability., Required 7 Years
Hands on experience managing project risk, cost, schedule, quality, testing, and communications, Required
Solid work experience with project management tools (e.g. Microsoft Project), Required 7 Years
Hands on experience managing application acceptance testing., Required 5 Years
Demonstrated proficiency at making decisions and leading others in the adoption and implementation of those decisions, Required
Experience with MS Office., Required
PMP certification and/or advanced degree in Business, Public Health or Mental Health, Highly desired
Demonstrated presentation and training skills., Required
Demonstrated oral and written communication skills., Required
Solid work experience managing implementation projects in the healthcare arena working with multiple statkeholders, Highly desired 7 Years
Ability to troubleshoot/resolve quality control issues through changing processes, Highly desired 5 Years
Solid work experience managing projects implementing healthcare systems including applicable data transmission and interface requirements, Required 7 Years
Proven ability to anticipate probable outcomes and be proactive in any needed adjustments and ability to review and amend methodology and procedures, Highly desired
General knowledge of ADA and the Olmstead Decision, Required
Advanced degree in Business, Public Health or Mental Health, Required
Extensive experience around business policy and procedures , Required
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
Senior Salesforce Application Developer *This is an onsite position
Description:
The client requires the services of a technical specialist to enhance and maintain Salesforce Provider Portal for the Emergency Child Care Subsidy Program module within the North Carolina Families Accessing Services through Technology application.
This portal will be used by providers who are accepting and providing childcare services for children of essential workers.
The Senior Salesforce Application Developer is responsible for the overall development and product management of the Salesforce Provider Portal.
Responsibilities include compiling requirements for the Salesforce application to enable varied business functions managing risks and issues associated with design choices supporting definition of user roles and profiles security settings access settings User Profiles Role Hierarchy Sharing Rules and Security and identifying opportunities for application optimization integration redesign or development.
This role must exhibit the ability to design applications to support business processes and reporting requirements and be familiar with the Salesforce development environments and the options available to deploy applications and manage changes on the Lightning Platform.
This role is also responsible for identifying production risks and areas for improvement update and develop custom validations and/or code as needed based on business requirements and support configuration updates to the Salesforce environment.
The division is planning additional pandemic efforts for Emergency Child Care portal such as continuation of staff bonuses to teaching and non-teaching staff who are serving in childcare facilities during these pandemic times.
Also, the division is planning a new initiative to pay staff salaries if they are sick or absent due to COVID and support substitute staff salaries.
Division may also continue with school age family support process.
In addition to the continuation of operations with Emergency Child Care portal this position will explore options to increase usability of existing Subsidized Childcare provider portal and support similar needs within the Child Welfare area to develop applications for new or extended functionality.
Salesforce Certified Service Cloud Consultant Certification., Required
Experience in using Ownbackup, Highly desired
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3 Experienced Epic-certified Principal Trainer PTs needed for HIM/Identity Long Term Care, EpicCare, Clinical Documentation, and Intermediate Care Facility EpicCare Clinical Documentation end users superusers and train-the-trainer training.
Candidates for each position must have completed and active certifications and listed minimum experience required for assigned Epic applications:
Certifications and Experience:
HIM and Identity Curriculum Certification
TED105 Training Wheels Behind the Scenes
TED300 Training Environment Build Certification
2 years minimum experience as a HIM/Identity Application Principal Trainer through a full implementation from pilot for customer build
Previous MST Build experience on HIM/Identity Application at project implementation pre-go live MST build
Responsibilities:
Developing role-based training content independently or with team members using a variety of software programs tools and applications such as Microsoft Office.
Designing developing and maintaining instructional materials.
Maintaining policy and procedure documentation.
Incorporating feedback from others into existing training and training administration procedures
Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions.
Assisting with building and testing of training environments MST environments and providing support and troubleshooting issues.
Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed.
Preparing training lessons printing materials and setting up the training room and environment prior to the training session.
Presenting information verbally and in writing in a clear and easy-to-understand manner.
Following up with trainees outside of the classroom to offer additional support.
Serving as an expert educator to state staff.
Training and credentialing additional classroom trainers as needed train-the-trainer.
Training staff and end users by teaching technical topics as needed.
Support curriculum and training development for third-party applications as needed by management
Managing application assignments by prioritizing assignments and by creating and adhering to timelines.
Required Skills/Knowledge/Experience:
Developing role-based training content, independently or with team members, using a variety of software programs, tools, and applications, Required 3 Years
Designing, developing, and maintaining instructional materials., Required 3 Years
Maintaining policy and procedure documentation., Required 3 Years
Incorporating feedback from others into existing training and training administration procedures, Required 3 Years
Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions., Required
Assisting with building and testing of training environments (MST environments) and providing support and troubleshooting issues., Required
Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed., Required
Preparing training lessons, printing materials, and setting up the training room and environment prior to the training session., Required
Presenting information verbally and in writing in a clear and easy-to-understand manner., Required
Following up with trainees outside of the classroom to offer additional support., Required
Serving as an expert educator to state staff., Required
Training staff and end users by teaching technical topics as needed., Required
Managing application assignments by prioritizing assignments and by creating and adhering to timelines., Required
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Azure Databricks Engineer *Local to the Triangle Region of NC only please *This is a hybrid position with 1-2 days/month onsite
Description:
The clients’ Transportation Web Systems Team seeks an Azure Databricks Engineer who will work with existing staff to plan and design ETL pipelines and product solutions using Azure Databricks.
The person filling this role will create resilient processes to ingest data from a variety of on-prem and cloud transactional databases and APIs.
Responsibilities will also include developing business requirements facilitating change management documentation and actively collaborating with stakeholders.
This individual will work closely with a development technical lead and discuss all aspects of the design and planning with the development team.
Responsibilities:
Research and engineer repeatable and resilient ETL workflows using Databricks notebooks and Delta Live Tables for both batch and stream processing
Collaborate with business users to develop data products that align with business domain expectations
Work with DBAs to ingest data from cloud and on-prem transactional databases
Contribute to the development of the Data Architecture for the clients’ Transportation:
By following practices for keeping sensitive data secure
By streamlining the development of data products for use by data analysts and data scientists
By developing and maintaining documentation for data engineering processes
By ensuring data quality through testing and validation
By sharing insights and experiences with stakeholders and engineers throughout DIT – Transportation
Required Skills/Knowledge/Experience:
Excellent interpersonal skills as well as written and communication skills., Required 5 Years
Able to write clean, easy-to-follow Databricks notebook code, Required 2 Years
Deep knowledge of data engineering best practices, data warehouses, data lakes, and the Delta Lake architecture, Required 2 Years
Good knowledge of Spark and Databricks SQL/PySpark, Required 2 Years
Technical experience with Azure Databricks and cloud providers like AWS, Google Cloud, or Azure, Required 2 Years
In-depth knowledge of OLTP and OLAP systems, Apache Spark, and streaming products like Azure Service Bus, Required 2 Years
Good practical experience with Databricks Delta Live Tables, Required 2 Years
Knowledge of object-oriented languages like C#, Java, or Python, Desired 7 Years
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Epic PB HB Claims Analyst *This is a remote position *This is a 5 month long contract position
Description:
The client is a seeking an experienced Epic PB HB and Claims Analyst.
Competency Model: Business Acumen:
Understands the organization’s strategic goals and how department goals support the organization.
Seeks opportunities to extend and deepen learning of organization and area.
Shares new information and knowledge with others.
Be curious question your assumptions when presented with an issue or question.
Self-motivated to research and learn new information and explore new options.
Seeks to maximize potential abilities and helps others.
Follow instructions written or oral.
Adhere to all scheduling and attendance requirements.
Honesty truthfulness reliability accountability
Read understand and apply regulations and policies.
Knowledge of relevant privacy regulations such as The Privacy Act Freedom of Information Act and HIPPA law
Knowledge of revenue cycle billing hospital billing professional billing and claims processing operations and workflows
Knowledge and understanding of third-party applications.
Establishes professional working relationships.
Communicates verbally with team departments guests and management.
Communication:
Expresses oneself clearly in conversations business writing and interactions with others.
Delivers oral and written communications that are impactful and persuasive to their intended audiences.
Demonstrates a high level of emotional intelligence in the face of conflict.
Responds to tickets and emails in a timely manner.
Planning and Organizing:
Manages and monitors time and resources effectively to complete assignments.
Utilizes resources and gets involvement from others where appropriate.
Shares information materials and time readily with others who need them
Teamwork:
Encourages participation from all team members regardless of role within organization supports team members and customers.
Identifies and works through conflict that may derail the collaborative process.
Holds self and others accountable to create unifying goals and measure with peers.
Support the clients analyst team through knowledge sharing and concise documentation.
Applies the knowledge of fundamental IT concepts.
Asks questions diligently seeks and is receptive of guidance.
Drive Change:
Anticipates potential concerns/resistance to change and takes constructive steps to address them.
Encourages others to adopt new methods or technologies that add value or improve performance.
Keeps others focused on critical goals and deadlines through periods of change or ambiguity.
Be flexible and adopt new processes and methods.
Stay positive in attitude and actions.
Skills/Knowledge/Experience:
Must have strong leadership and communication skills with the ability to effectively present information to clinical and business leaders within the organization.
Must have experience with Epic PB HB and Claims. 8 years required.
Ability to work in small groups under tight project deadlines.
Working closely with business and revenue cycle leaders around Epic workflow and to translate business needs Epic billing functionality.
Must possess Epic certification Resolute PB HB and Claims.
Minimum of five years progressive revenue cycle/healthcare experience with demonstrated experience in Epic build.
Self-starter with demonstrated teamwork communication skills.
Excellent communication and collaboration skills.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Experience working with Third Party Vendors such as Experian Relay Health and Hyland OnBase.
Knowledge of revenue cycle billing hospital billing professional billing and claims processing operations and workflows
Rapid Retest
Payer/plan creation and maintenance
PLBs
Charge Router
Contracts
Behavioral Health
Long term care psychiatric billing
CMS IPF PPS billing regulations
Substance abuse billing – IOP methadone dosing
Medicare exhaust billing
No-pay claims.
Claim splits/interim claims.
Cash Management
Self-pay remittance
Developing testing scripts
Responsibilities:
Analyzes documents and communicates business requirements for new system functionality and enhancements to existing functionality.
Test system changes to ensure that they meet business requirements and do not adversely impact other areas of the Epic system.
Acts as the primary support contact for the application’s end-users.
Identifies issues that arise in their application areas and issues that impact other application teams and works to resolve them
Guides workflow design builds tests the system and analyzes other technical issues associated with Epic software
Identifies implements completes integrated testing and communicates requested changes to the Epic system
Works with Epic representatives and end users to ensure the system meets the organization’s business needs regarding the project deliverables and timeline
Performs in-depth analysis of current and future workflows data collection report details and other technical issues associated with the Epic EHR and designated third-party applications
Partners with quality operational and business leaders on system design and optimization to meet quality safety financial and efficiency needs
Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed prioritizes and implements requested changes to the system.
Investigates standardization and process improvement opportunities by rounding within revenue cycle areas while making build decisions.
Validates that data is accurate and meets business requirements.
Completes integrated testing to test system changes in all Epic environments to ensure that they meet business requirements and do not adversely impact other areas of the system.
Troubleshoots and identifies root causes and documents problems of simple to medium complexity for assigned applications and systems.
Maintains data integrity and security for assigned applications and systems.
Develops system documentation as assigned per standards.
Develops communication-related education efforts for deployments upgrades optimizations and other system changes as assigned.
Stays current on Epic application releases and participates in upgrade planning and testing.
Participates in performance improvement activities to measure assess and improve the quality of assigned work area
Education:
Bachelor’s degree or 8 years experience in directly related field
Certifications
Epic module certification as assigned
Epic HB/PB Claims Certification
Required Skills/Knowledge/Experience:
Must have strong leadership and communication skills with the ability to effectively present information to clinical and business leaders within the, Required 3 Years
Must have experience with Epic PB, HB, and Claims, Required 8 Years
Ability to work in small groups under tight project deadlines, Required 3 Years
Working closely with business and revenue cycle leaders around Epic workflow and to translate business needs Epic billing functionality, Required 3 Years
Must possess Epic certification, Resolute PB, HB, and Claims, Required
Minimum of five years’ progressive revenue cycle/healthcare experience with demonstrated experience in Epic build, Required 5 Years
Self-starter with demonstrated teamwork & communication skills, Required 3 Years
Excellent communication and collaboration skills, Required 3 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
The client requires the assistance of contract resources to serve as Data Engineers.
The primary purpose of these positions is to analyze map build test and maintain database pipeline architectures using Oracle and DB2 for Child Welfare Data Conversion efforts as the legacy system migrates to Salesforce.
The work involves collaborating with various stakeholders to understand business requirements and translating them into efficient and scalable technical solutions for the Child Welfare program.
The persons in this position will play a crucial role in designing implementing and optimizing data pipelines and ETL processes to support the extraction transformation and loading of data from various Child Welfare sources into Salesforce.
They will collaborate with cross-functional teams to understand data requirements and translate them into technical solutions.
The data engineers will need excellent problem-solving skills and the ability to work independently as well as part of a team.
The work involves developing and maintaining data models schemas and databases to support data conversion needs.
The work also involves monitoring and troubleshooting data pipelines to ensure data quality completeness integrity and availability.
This position will be implementing best practices for data governance security and compliance to ensure regulatory requirements are met.
Responsibilities:
Analyze Map Build Test and Maintain database pipeline architectures using Oracle and DB2
Collaborate with SMEs to understand and execute data conversion objectives that transforms masks and loads data into Salesforce objects
Create and maintain table schemas
Create new data validation methods to ensure data accuracy completeness and cleanliness
Ensure compliance with data governance and security policies
Required Skills/Knowledge/Experience:
Experience with Oracle, Required 5 Years
Experience with PL/SQL, Required 5 Years
Experience with SQL, Required 7 Years
Experience with data migrations from legacy systems, Required 5 Years
Experience with data cleansing, Required 1 Years
Experience with DB2, Highly desired 1 Years
Experience with ETL processes involving Salesforce, Highly desired 1 Years
Experience with Talend, Highly desired 1 Years
Experience with GIT, Highly desired 1 Years
Experience with Jira, Highly desired 1 Years
Experience with Java, Highly desired 5 Years
Experience with Python, Highly desired 3 Years
Experience with cloud platforms (e.g. AWS and Azure) and associated services for data processing and storage, Highly desired 1 Years
Experience with Azure Synapse, Highly desired 2 Years
Experience with Azure Databricks, Nice to have 1 Years
Experience with Cloud Computing, Nice to have 1 Years
Experience with Power BI, Nice to have 1 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
Senior ServiceNow Developer *This is a remote position
Description:
This is a request for a contractor with specific skills in support of ServiceNow and the multiple projects served from it.
This position request is for a contractor with specific skills in support of the ServiceNow Customer Service Management CSM application and IT Service Management ITSM application projects using ServiceNow.
The applicant requires senior level ServiceNow developer skills along with customer interface skills to gather requirements and design a complex solution to meet business needs.
Certification in ServiceNow is highly desired.
Required Skills/Knowledge/Experience:
Experience with ServiceNow development and/or administration, Required 5 Years
Experience with ServiceNow Flow Designer or ServiceNow Workflow Editor using functionality such as Scheduled Script Executions (Scheduled Jobs), Required 5 Years
Experience with ServiceNow Flow Designer or ServiceNow Workflow Editor such as notifications and reporting, Required 5 Years
Proficient in the Software Development Life Cycle (SDLC) process, Agile and Scrum methodologies, Required 5 Years
Experience with IT Service Management (ITSM) or Customer Service Management (CSM), Required 5 Years
Experience building and maintaining integrations between ServiceNow and other systems leveraging REST, SOAP, and other APIs, Required 3 Years
Ability to estimate software development efforts, Highly desired 3 Years
ServiceNow Certified System Administrator (CSA), Highly desired 3 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
Senior Business Analyst *This position is 100% onsite
Description:
The client is seeking a senior Business Analyst to support the business process and requirements analysis and implementation of a statewide IT project for North Carolina State Laboratory of Public Health NC SLPH.
The NC SLPH is seeking to procure, validate and implement an upgraded version of the existing Laboratory Information Management System LIMS that provides reliable accurate and timely reporting of data generated and stored consistent with retention policies in the NCSLPH Clinical and Environmental Programs and requires the services of a senior Business Analyst role to work with the business and other stakeholders to support the business process analysis.
This senior Business Analyst role will work with multiple internal and external stakeholders to capture requirements business process workflows and develop other BA artifacts using North Carolina Department of Information Technology Business Analysis Team tools and templates.
The client preference is to use the agile methodology for the project.
Responsibilities:
Develop a strong understanding of the functions uses and requirements for the Lab Information Management System LIMS
Identifying and documenting current and future state process workflows
Developing documents such as: Business objects inventory list Reports email notifications and Forms List Email Notifications/Letters Inventory List User Stories Permission Matrix Wireframes
Additional development of documents may include but is not limited to entity relationship diagrams data dictionaries system context diagrams
Assisting in performing functional and integrated testing
Preparing and maintaining project documentation and artifacts including analysis reports and user documentation
Working with project manager developers and end-users to ensure LIMS designs meet business requirements
Providing UAT support including developing test scenarios and cases using the clients’ methodology
Supporting required system go-live activities
Documenting gap analysis
Track delivery and review/approval progress of each deliverable in accordance with approved Project Work Plan and RACI
Attending PMO meetings
Employee will perform other related work as required
May require traveling in the local Raleigh area to attend meetings
Skills/Knowledge/Experience:
Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
Strong writing and communication skills
Collaboration and relationship-building with their team members and clients
Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation communication and problem-solving skills
Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers peers and superiors
Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
Ability to prepare and present oral and written documents clearly and concisely
Ability to manage complex assignments with multiple work streams and aggressive and sometimes competing timelines
Understanding of Software Development Lifecycle SDLC concepts and process
Knowledge of and experience with IT Service Management best practices and principles
Experience with Microsoft Office Suite MS Word EXCEL PowerPoint Visio and Microsoft Project
Extensive understanding of SharePoint end user experience sites libraries lists and groups
Lab Information Management System LIMS or other health systems experience is desired
Must have familiarity with agile methodology tools and frameworks i.e. scrum kanban
Required Skills/Knowledge/Experience:
Extensive knowledge of business system analysis techniques and testing methodologies, Required 7 Years
Demonstrated experience in gathering business requirements and development of business rules and process flow., Required 7 Years
Proven experience with business process design, definition and/or re-design., Required 7 Years
Experience with Business Analysis methodologies and problem solving, Required 7 Years
Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project, Required 7 Years
Excellent communication skills (both verbal and written), Required
Experience in development of procurement related documents including RFP and evaluation criteria. , Required 5 Years
Demonstrable analytical skills and an attention to detail., Required
Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills., Required
Experience working for State government, Highly desired
Healthcare related experience, Highly desired 3 Years
Knowledge Creating Context Diagram and Functional decomposition, Required 5 Years
Experience with DPH public health lab system and programs, Highly desired 3 Years
Familiarity with agile methodology, tools and frameworks, i.e. scrum, kanban, Highly desired 3 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
Senior IT Project Manager *This position is 100% onsite
Description:
The client is seeking to procure, validate, and implement an upgraded version of the existing Laboratory Information Management System LIMS that provides reliable accurate and timely reporting of data generated and stored consistent with retention policies in the clients’ Clinical and Environmental Programs.
This lead project management role will work with multiple internal and external stakeholders and selected vendors to analyze plan and implement the new version of the LIMS.
This position will be responsible for working with senior-level business executives IT personnel business program resources and Vendor staff to execute project requirements and manage stakeholder expectations.
This position will manage the day-to-day activities for the project and complete all input to the State Project Management Touchdown system as needed.
Responsibilities:
Working with the client to obtain a thorough knowledge of the needs of a lab information management system
Working with personnel within the State Lab teams and the Information Technology team that are responsible for the LIMS to develop necessary project management change management risk management rollout and training plans.
To the extent possible integrate this project into the existing governance processes for the LIMS to ensure alignment of priorities and minimal disruption to ongoing operations and other required deliverables
Developing and maintaining detailed project schedule budget and monitoring expenditures
Developing and maintaining all required project management artifacts following State and PMBOK guidelines
Managing scope resources timelines costs/budget quality communication and procurements to meet the goals of the State
Leading and performing hands-on analysis of the business and technical environments and writing procurement documents
Working with vendors to manage contract deliverables oversee all vendor activities to ensure that all the milestones are met
Ensuring that project plans and schedules are established and maintained ensuring that deliverables are completed timely and accurately
Establishing project governance conducting formal presentations coordinating with all project stakeholders and ensure that appropriate project controls are instituted
Serving as an IT project liaison to the business client
Working with business stakeholders to develop necessary project management change management risk management rollout and training plans
Working with the technical team to ensure technical readiness during implementation and supervising implementation activities
Developing and maintaining all required State CIO project documentation
Skills/Knowledge/Experience:
The selected candidate must be a results-oriented individual with a very strong work ethic and must be able to demonstrate excellent IT Project Management negotiation communication and problem-solving skills.
Capable of leading effective project meetings that are tailored to the audience
Ability to create simple to complex project plans timelines and work breakdown structures using project management tools
Must have proficiency in project management agile scrum and kanban software tools
Must have strategic planning skills with good understanding of roadmap development.
Ability to write and present effective project materials including presentations and status reports
Ability to work effectively with all levels of staff clients and other IT personnel
Proven experience with working collaboratively with business/program partners
Ability to effectively identify and resolve system or business process/project issues
Ability to build influence lead and motivate effective teams towards end results
Flexibility adaptability and ability to work in a high-demand dynamic environment
Strong analytical skills
Strong written and oral communication skills including development of project
Must have experience writing Procurement documents RFP/RFQ and technical artifacts
Experience as a Project Manager on a cloud-based implementation project is a plus
Preferred Skills/Knowledge/Experience:
Candidate with PMP Certification. Agile/Scrum Master certification is a plus
Experience managing or supervising legacy system upgrade and/or replacement projects
Experience collaborating with State and Local Government
Experience with public health lab system and programs
Experience planning and managing data conversion activities
Experience building rollout plans
Required Skills/Knowledge/Experience:
Project management experience, preferably with large, complex automation implementation efforts, Required 8 Years
Demonstrated Project Management experience on system deployments with multiple clients., Required 8 Years
Proven track record of delivering projects and work streams with aggressive timelines and deliver within scope, budget and schedule, Required 8 Years
Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability., Required 8 Years
Hands on experience managing project risk, cost, schedule, quality, testing, and communications., Required 7 Years
Strong leadership, organizational, interpersonal and time management skills., Required 3 Years
Demonstrated oral and written communication and presentation skills., Required 3 Years
Solid work experience with project management tools (e.g. Microsoft Project), Required 7 Years
Experience with MS Office and SharePoint.., Required 7 Years
Demonstrated experience with both Waterfall and Agile Projects, Required 5 Years
Demonstrated experience with vendor management on a large IT project/system implementation, Required 8 Years
Demonstrate technical architecture/infrastructure knowledge and experience, including experience with multiple hardware platforms and operating system, Required 8 Years
Demonstrate technical knowledge and analysis skills with hands-on experience in development, data base design, and web-based technologies, Required 8 Years
Demonstrated experience working with DPH public health lab system and programs, Highly desired 5 Years
Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups, Highly desired 3 Years
Experience in health care industry, Highly desired 5 Years
Experience leading and Implementing COTS and SAAS Projects, Desired 7 Years
Experience writing RFPs/technical writing, Highly desired 5 Years
Understanding of the fundamentals of iterative and incremental development, Required 3 Years
Experience in playing the Scrum Master role for a software development / maintenance teams that was diligently applying Agile / Kanban values and prin, Highly desired 3 Years
PMP Certification from PMI. Scrum Master certification is a plus, Highly desired 5 Years
Ability to help manage Scrum team backlog and/or Kanban Flow, and priorities using agile based tools (ServiceNow, Jira, Version One etc.), Required 3 Years
Experience managing legacy system upgrade/migration, data conversion activities and building roll-out plans, Highly desired 5 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
Senior EHR PMO Manager *This position is primarily remote with occasional onsite meetings and events
Description:
The EHR PMO Manager under the direction of the EHR IT Program Executive and in collaboration with the EHR program director for the oversight and management of project managers performance and day to day activities.
The PMO manager’s accountabilities are the following:
Accountable for the oversight and management of project managers performance and day to day activities
Accountable for ensuring that the project managers are on track to meet the needs of program directors required deliverables.
Accountable for creating and maintaining the staffing plan org chart roles and responsibilities
Accountable for creating consistent transparent and meaningful standard program reporting template in partnership with the program director executives project managers and Epic leaders
Accountable for acting as an escalation path for the executives’ leaders program director Epic leaders project managers on the project management processes relationship building conflicts and other needs.
Responsibilities:
Responsible for people and performance management all the project managers
Hold daily/weekly communications with the project manager to understand and assist the project managers on project management not program-level business or technical decisions.
Ensures that there is a baseline schedule for the respective projects managed by the project managers
Ensures that the project managers are keeping the project schedule cost and other components of DITs touchdown tool every week by COB every Thursday
Review and provide input on status reports and metrics project managers prepare before publishing.
Ensures all PMs are providing status reports in the same format on time to meet the program reporting needs
Setting clear expectations for team members including project management deliverables and trackers associated with the respective workstream
Partners with the project director and Epic implementation director to provide specific assistance to the program
Manage advise and coach team members by providing guidance on project issues key project success factors and lessons learned.
Reinforcing the importance of the project together with the executives and the program director and providing consistent communication to the project team.
Manage capacity demand and utilization of resources needs
Build strong relationships with the executives program directors Project Managers Analysts Epic DIT and business to influence outcomes.
Facilitates meetings not regular project meetings aligned toward critical escalation conflicts and resolutions to long-winding and pending challenges
Create job descriptions and responsibilities for new hires or backfills
Participates in the interview panel to select project managers analysts and other critical roles
Recommend hiring and rolling off staff in collaboration with the program director leaders and staffing plan.
Travel onsite for a week every month for team collaborations celebrate victories and team building
Be on camera during meetings and one-on-one calls for effective collaborations
Education:
Bachelor’s or master’s degree in computer science information systems business administration or related field with seven or more years experience in combined waterfall and agile environments along with applicable certifications such as not all are required
Certifications:
Project Management Institute Certification PMP, PgMP, PfMP ACP etc.
Scrum Alliance CAL CSP CSM CSPO or advanced certs
Scaled Agile Framework Certification SAFe – SA or SAFe
SPC
Kanban KCP AKT TKP Kanban-EXP
Skills/Knowledge/Experience:
Experience with one or more agile or traditional methodologies Scrum Kanban SAFe Waterfall etc..
Program management skills and experience plus significant knowledge of productivity tools with evidence of practical application which is highly desirable.
Exceptional leadership skills with the ability to develop and communicate the strategic vision and inspire and motivate staff.
A distinctive blend of business IT financial and communication skills. This is a highly visible position with substantial impact.
Effective influencing and negotiation skills in an environment where resources often do not directly control this role.
Excellent analytical strategic conceptual thinking strategic planning and execution skills.
Strong business acumen including industry domain-specific knowledge of the enterprise and its business units.
Deep understanding of current and emerging technologies and how enterprises are employing them
Demonstrated ability to develop and execute a strategic resource plan.
Excellent verbal and written communication skills including explaining IT concepts and technologies to business leaders as well as business concepts to the PMO staff.
Key Competencies:
Leadership Building Relationships Business Acumen and Enterprise Knowledge Change Advocate Influencing Others and Results Oriented
Required Skills/Knowledge/Experience:
Excellent verbal and written communication skills, including explaining IT concepts and technologies to business leaders, as well as business concepts, Required 15 Years
A distinctive blend of business, IT, financial and communication skills. (This is a highly visible position with substantial impact.), Required 15 Years
Experience with one or more agile or traditional methodologies (Scrum, Kanban, SAFe, Waterfall etc.), Required 7 Years
Program management skills and experience, plus significant knowledge of productivity tools with evidence of practical application, Required 7 Years
Exceptional leadership skills with the ability to develop and communicate the strategic vision, and inspire and motivate staff, Required 7 Years
Effective influencing and negotiation skills in an environment where resources often do not directly control this role, Required 7 Years
Demonstrated ability to develop and execute a strategic resource plan, Required 7 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
The Project Manager will be responsible for leading the implementation of a centralized Electronic Health Record EHR helpdesk using ServiceNow ITSM and building call workflows with the CXone Cloud Contact Center platform.
This role involves managing the deployment of integrated helpdesk operations across the healthcare system and optimizing service workflows to enhance support for end-users.
The Project Manager will also serve as a consultant on the EHR Change Management Board and assist in developing change management workflows within ServiceNow to ensure compliance and seamless operations.
Responsibilities: Project Management:
Lead the end-to-end project management of the centralized EHR helpdesk implementation using ServiceNow ITSM and CXone Cloud Contact Center ensuring that all deliverables’ timelines and quality standards are met.
Develop detailed project plans timelines budgets and resource allocations to ensure project goals are achieved within scope and on time.
Manage communication and collaboration between internal IT teams clinical stakeholders’ vendors and external partners.
Coordinate with cross-functional teams to ensure the integration of CXone with the helpdesk solution and ServiceNow for seamless call routing ticketing and workflow automation.
ServiceNow ITSM Workflow Design:
Oversee the customization and configuration of ServiceNow ITSM modules Incident Problem Request and Change Management to support the EHR helpdesk functions.
Design build and implement workflows within ServiceNow to automate and improve helpdesk operations including ticket prioritization assignment and escalation.
Collaborate with internal teams to map out and optimize the ServiceNow workflows that are tied to EHR support and helpdesk operations.
CXone Cloud Contact Center:
Implement and configure CXone Cloud Contact Center to streamline helpdesk communications and call management.
Design and build call workflows ensuring that calls are routed efficiently based on ticket priority and specialist availability.
Oversee the integration between CXone and ServiceNow ensuring that call data is captured and linked to service tickets for reporting and workflow automation.
EHR Change Management:
Serve as a key consultant and contributor on the EHR Change Management Board ensuring that any changes to the EHR system are appropriately reviewed tested and implemented.
Design and implement Change Management workflows within ServiceNow ensuring proper governance and documentation of changes across healthcare facilities.
Ensure alignment with industry standards and regulatory requirements e.g. HIPAA HITECH during the management of system changes and upgrades.
Stakeholder Engagement Training:
Gather requirements from clinical and administrative departments to ensure that the helpdesk solution meets end-user needs and organizational goals.
Coordinate user acceptance testing UAT and oversee training programs for helpdesk staff and end-users on the ServiceNow and CXone platforms.
Provide regular updates to senior leadership on project status risks and key performance indicators KPIs.
Post-Implementation Support Continuous Improvement:
Provide ongoing support after the go-live of the centralized helpdesk and CXone call center solution ensuring smooth operations and issue resolution.
Monitor performance metrics and user feedback to identify areas for improvement in helpdesk processes call management and overall system efficiency.
Lead efforts to optimize and continuously improve the helpdesk operations and workflows.
Education:
Bachelors degree in Information Technology Healthcare Informatics Business Administration or a related field. Masters degree preferred.
Project Management Professional PMP Certified ScrumMaster CSM or ITIL certification is highly desirable.
Skills/Knowledge/Experience:
Strong project management skills with the ability to manage complex multi-phase projects from initiation through completion.
Excellent knowledge of ITSM best practices and the ability to design effective helpdesk workflows using ServiceNow.
Proficiency with CXone or similar cloud contact center platforms including call flow design and integration with helpdesk systems.
Strong understanding of EHR systems and healthcare IT environments with experience managing change in compliance with HIPAA and HITECH.
Exceptional communication and leadership skills with the ability to engage and influence cross-functional teams and stakeholders.
Analytical and problem-solving skills to assess system performance troubleshoot issues and drive continuous improvement.
Working Conditions:
Primarily office-based with the potential for hybrid or remote work options based on project requirements.
Occasional travel to healthcare facilities within the organization may be required.
Availability for on-call support during critical project phases go-live or change implementation periods.
Required Skills/Knowledge/Experience:
Strong project management skills, with the ability to manage complex, multi-phase projects from initiation through completion., Required 5 Years
Knowledge of ITSM best practices and the ability to design effective helpdesk workflows using ServiceNow, Required 5 Years
Strong understanding of EHR systems and healthcare IT environments, with experience managing change in compliance with HIPAA and HITECH, Required 5 Years
Proficiency with CXone or similar cloud contact center platforms, including call flow design and integration with helpdesk systems, Required 5 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration
Advanced Planning Writer *This is a remote position
Description:
The Advanced Planning Writer develops Advanced Planning Documents and other documentation required for the planning implementation and operations activities in support of NC Medicaid.
This role leads the APD kickoff review and closeout meetings drafts CMS submittal letters and ties together all associated areas including business engagement stakeholder management project management and technical liaising.
Additionally, the APW collaborates with internal and external stakeholders project teams technical teams’ vendors contract and budget offices and other key stakeholders to develop APDs to support the NC Medicaid, Medicaid Enterprise System MES Program.
Required Skills/Knowledge/Experience:
Advanced Planning Document Development or prior RFP, RFI, grant or contract experience., Required 3 Years
Knowledge in Medicaid Eligibility, NC FAST and/or HHS., Desired 2 Years
Expert experience executing against multiple priorities/projects., Required 3 Years
Proficient use of project collaboration and tracking tools (Microsoft Project Suite, MS Teams, Zoom, etc.), Required 3 Years
Expert level communication skills, both verbal and written., Required 3 Years
Demonstrated project management, training and facilitating experience., Required 3 Years
Demonstrated stakeholder engagement and collaboration experience., Required 3 Years
Ability to create and deliver PowerPoint presentations, and standard operating procedures (SOPs)., Required 3 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
IT Architect Systems Administrator *This is a hybrid position with 2-3 days/week onsite
Description:
This position will function as a Tier 3 level IT Architect Systems Administrator II for Integrated Network Services unit.
This position will provide primary support in the resolution of MS window systems and software network hardware scripting software and applications problems between technical support and customer personnel for Enterprise Endpoint Security Infrastructure Configuration Management Remote Endpoint Management Support Project Management and Process and Procedure Documentation.
The position will serve as a resource in solving high complexity problems that require significant knowledge of highly technical and specialized phases of Endpoint security tools applications software hardware operating systems and networking.
The position will also lead projects that require supervision of others manage timelines resources and personnel and lead implementation efforts to completion.
Systems Administrator supports and manages MS Windows systems and software for Consumer Platforms Infrastructure Operations unit.
This includes the planning installation configuring scripting deploying patching interfacing and tuning Windows based systems and software.
Required Skills/Knowledge/Experience:
Handling support ServiceNow tickets., Highly desired 3 Years
Handling various requirement details from various business units, and documentation., Required 4 Years
Handling Disaster Recovery steps for data centers that comprises of storage, compute, network and virtualization technologies., Required 4 Years
Handling Backup, VMWare, Windows Active Directory, Patching, Antivirus, Linux, and Cloud technologies., Required 4 Years
Handling Verbal and written communication to both technical and non-technical groups., Required 4 Years
Experience in managing medical and directory services., Highly desired 4 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
Senior Full Stack .NET Developer *This is an onsite position
Description:
You will work on a small team to migrate legacy applications developed in classic ASP ActiveX .NET Framework and T-SQL to full stack ASP.NET Core applications.
We need a developer that can pull business logic from a code base written in VB6 classic asp and T-SQL.
Then work with business owners to ensure the rules still apply or make any necessary changes.
In any given day you might be asked to upgrade T-SQL scripts migrate dynamic SQL built in VB6 to a stored procedure write Web API REST services build web pages with Razor Pages/MVC debug an ELT job document a process.
We also have Oracle databases and APEX which is Oracles rapid development framework.
Integration work with Oracle/APEX is possible. A good understanding of PL/SQL and APEX is a plus.
Responsibilities:
Design and develop ASP.NET Core web applications using the .NET Core development stack.
Work within an older code base that has been maintained by many developers over many years.
Troubleshoot code using standard debugging tools like the Visual Studio debugger and the browsers dev tools to resolve application errors.
Use GIT source control management in a team environment.
Optimize large and complicated SQL scripts.
Collaborate and communicate effectively with business owners and team members.
Document existing and new application features.
Education:
Bachelor’s degree in computer science other related degrees or equivalent application development experience.
Required Skills/Knowledge/Experience:
Proficient in programming languages such as VB6, VBScript, C#, T-SQL, and PL/SQL, Required 5 Years
Experienced in ASP.NET development (.NET Framework and .NET Core) with Entity Framework and/or ADO.NET., Required 5 Years
Experienced with Visual Studio and SQL Management Studio development environments., Required 5 Years
Solid understanding of design patterns and database normalization., Required 5 Years
Proven experience with extract, transform, and load (ETL) processing and SQL Server tools such as Integration Services, BCP.exe, and T-SQL Bulk Load, Required 5 Years
Working knowledge of scheduled jobs including SQL Agent and Windows Scheduled Tasks., Required 5 Years
Experienced with GIT source control management., Required 5 Years
Strong understanding of browser side development including HTML, CSS, JavaScript, Required 5 Years
Familiar with JavaScript libraries for building user interface such as jQuery and React, Required 5 Years
Oracle APEX and PL/SQL experience is a plus., Highly desired 5 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
Senior Web Content Specialist *This is a remote position *This is a part time position at 20 hours/week
Description:
City of Raleigh is looking for a web content editor familiar with Drupal or other CMS platforms to help resolve our daily web tickets and to produce and send our weekly employee newsletter.
Most of the website work is on our intranet but will also include RaleighNC.gov.
Responsibilities:
Review and edit content in a Drupal CMS.
Approve content for publication with responsibility for proper grammar and style in posted content.
Work with internal users who submit content to achieve their goals on RaleighNC.gov and the City’s’ intranet CoreCon.
This can include helping them navigate the Drupal CMS and optimizing the design SEO etc. of content and layout.
Understand the requirements and complexity of government websites including accessibility in usability and readability.
Compile content for the weekly employee newsletter The Loop and prepare the newsletter to send.
The software is GovDelivery but is typical of newsletter/marketing software.
Education:
Bachelor’s degree and two years of experience with content editing preferably on a website OR an associate’s degree with four years of similar experience.
Required Skills/Knowledge/Experience:
Familiarity with website CMS systems., Required 5 Years
Knowledge of email marketing software. Some experience creating newsletters is preferred., Required 5 Years
Review and edit content in a Drupal CMS, Required 5 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
The client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team.
Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
Responsibilities:
Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.
Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems.
Communicates status of progress to the customer.
Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system.
Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems.
Skilled in different types of computer hardware software peripherals and components networking protocols and communications.
Installs and images new computers and loads appropriate software for customers.
Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same.
Responsible for user data and migration of profiles as computers are replaced.
Stays abreast of current technology in a changing environment.
Identifies emerging trends and issues researches and makes suggestions for technical solutions to solve current and future problems.
Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success.
Works with Data Center Operations with user file server data storage network reservations data restores various account creations and modifications AD email NCID CITRIX etc.
Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications.
Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
Project Management –
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions.
Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success.
Provides status on project work to management.
Develop and maintain appropriate documentation for all responsible areas –
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for.
This documentation is to be used by team members for operational standards of daily work.
This documentation will also be used in accordance with Operational Level Agreements IT internal and Service Level Agreements IT external.
All documentation should be reviewed annually.
System Security –
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies as well as the security issues directly affecting the systems and technology for which this position is directly involved.
This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access alteration destruction or usage in a manner inconsistent with covered IT Security Policies and standards.
Required Skills and Experience:
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications., Required 7 Years
Installing and imaging new computers and loading of appropriate software for customers., Required 7 Years
Installing local and network printers and other peripherals and configuration of same., Required 7 Years
Migrating data and user profiles., Required 7 Years
Documenting process and procedures related to technical field support activities., Required 7 Years
Demonstrates knowledge and a working experience with ServiceNow call tracking system., Required 7 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
Are you an RN ready to make a difference in the lives of North Carolinians? Astyra is looking for passionate Home Health Registered Nurses to join our team statewide! Keep reading to see if this is the right fit for you:
Why us? This opportunity is a chance to change your career and own your schedule. There is an added opportunity for growth within an innovative, person-centric healthcare organization.
We have engaged with Acentra Health Formerly Kepro to support NorthCarolina Medicaid Linking individuals & Families for Long Term Services and Supports (NC LIFTSS) project. NC LIFTSS was created to streamline access to LTSS programs. It covers a variety of services:
Process referrals and perform option counseling
Conduct assessments and quality assurance reviews
Provide service plan management and customer service
Conduct provider training for the following LTSS programs: State Plan Personal Care Services (PCS), Community Alternatives Program for Children (CAP/C) and Community Alternatives Program for Disabled Adults (CAP/DA).
This exciting role requires you to travel within your region to conduct assessments, as well as, work out of your home office when needed. This offers flexibility in your weekly schedule. As part of the Personal Care Services (PCS) program, you’ll provide vital services to NC Medicaid Beneficiaries with medical conditions, cognitive impairments, or disabilities, ensuring they receive the hands-on assistance they need for daily living activities (ADLs). As a PCS Home Health Registered Nurse, you’ll play a crucial role in determining needs-based eligibility for Medicaid-funded personal care services, whether in-home, adult care, or supervised living homes. This role is documentation-intensive to meet the needs of beneficiaries. Join us in this rewarding opportunity to help our community thrive and make a significant impact on the lives of those in need. What you’ll need:
Registered Nurse, licensed by the state of North Carolina
Minimum of two years’ experience in home care setting is required.
Computer proficiency in Microsoft Excel, Word and Outlook and the ability to utilize computer equipment and web-based software to conduct work is required
Experience with community-based individuals needing personal assistance with ADL and IADL tasks is highly preferred.
Experience with OASIS tool (or similar) highly preferred.
Knowledge of North Carolina Medicaid Clinical Coverage Policy (Clinical Policy) 3L and PCS Program Provider Manual highly desired
Knowledge of standards of practice related to Medicaid-funded Personal Care Services, home and community-based services (HCBS) programs, and EPSDT highly desired
What you’ll do:
Conducts assessment to determine whether the beneficiary meets eligibility, using state-approved standardized assessment tool(s).
Ensures that PCS are provided on a “needs basis” in quantities appropriate to the Beneficiary’s unmet need for services based on the severity of their medical condition, functional disability, physical, or cognitive impairment.
Ensures that the privacy and dignity of individuals receiving assessment for PCS is maintained at the highest standards.
Ensures that new, expedited, annual, change of status, mediation/appeals, reconsideration review, and derivative assessments are conducted within established timeframes.
Include an interview with family members and informal caregivers who are present at the time of the assessment.
Provide the Beneficiary with guidance and assistance, as necessary, to select PCS providers.
Conduct service plan reviews as needed.
Submit the completed assessments using state-approved interface
Participate in the Beneficiary’s mediation and appeal processes.
Respond to state inquiries regarding assessments conducted.
Attend and actively participate in staff meetings and conduct case consultations/peer reviews/internal auditing as assigned.
Develops level of care recommendations based upon clinical evaluations.
Participates in training of PCS stakeholders as needed.
Computer proficiency in Microsoft Excel, Word and Outlook and the ability to utilize computer equipment and web-based software to conduct work.
Skills & Abilities:
Insightful Understanding of public sector services and supports.
Interactand Collaborate with various office staff as needed to support necessary workflows, as well as healthcare professionals, patients, their families and other supports.
Effective Communication to individuals and groups through spoken, written and electronic media.
Attention to Detail and Highly Organized in documentation to effectively prioritize and execute tasks in a timely manner.
Person-Centered thinking, planning, and competency in awareness of the needs of persons with disabilities.
If this opportunity sounds like a bullseyes, apply today!
Mileage reimbursement at the ready for all travel.
