Job Location: Harrisburg, PA

Project Manager

  • Location: Harrisburg, PA
  • Type: Contract
  • Job #32123

Project Manager

Note: This position is primarily remote. However, candidates will be required to report on site in Harrisburg, PA on occasion.

Job Description:

  • The Project Manager (PM) directs, administers, manages and facilitates the data management for the implementation of performance-based contracting (PBC) for the client.
  • The Project Manager is the individual ultimately responsible for the coordination of collection of all necessary data elements from multiple vendors, counties and internal sources and from multiple IT systems.
  • The Project Manager must ensure that data collection, data collection systems, data analysis, and reporting meet the business, technical, and established quality requirements and timeframes to support the initial implementation of PBC and on-going operations including updating and adjusting performance standards for continuous quality improvement.

Responsibilities:

  • Develop and manage a data collection, analysis, and reporting project plan to support the implementation of performance-based contracting.
  • Notify relevant task leads of project timelines, milestones, phases, work requests, target dates, and approved executable data management related tasks.
  • Identify and manage project risk, and develop risk mitigation strategies, and track to closure.
  • Monitor project milestones and phases and take corrective action as needed to ensure the project remains on schedule. 
  • Direct data collection activities for performance-based contracting among applicable vendors and counties.
  • Manage data reporting plan to ensure timeliness and accuracy or data collection, analysis and reporting.
  • Monitor the activities of the Performance Analysis Services (PAS) vendor to ensure contract compliance.
  • Solicit, collect and compile recommendations for data management systems improvements to support project objectives.
  • Coordinate and facilitate all reporting to the client’s Provider Performance Review Subcommittee.
  • Coordinate and facilitate all reporting for the client’s Quarterly Provider Forums or successor venues. 
  • Manage data governance process for performance-based contracting reporting to external parties.
  • Maintain performance-based contracting measure sets data definitions and documentation.
  • Support Quality Management Division in evaluation and adjustment of performance measures. 

Required Skills/Experience:

  • Project Management Required 5 Years
  • Data Collection and Management Required 5 Years
  • PowerBI Required
  • Tableau Required
  • Excel Required
  • Reporting Required
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

Business Analyst

  • Location: Harrisburg, PA
  • Type: Contract
  • Job #32117

Business Analyst

Job Description:

  • The client is currently working with a vendor to implement an Enterprise Licensing System (ELS).  The ELS system is an enterprise-wide system where licensing, permitting and certifying functions of various Commonwealth Departments will be located. The client is currently using paper-based, Access-based, and Excel-based methods to track the work of facility permitting.  ELS will take current facility permitting functions and automate them for more efficient and accurate tracking and completion of permitting functions.
  • The client needs an IT Business Analyst (BA) to lead the technical effort for our Enterprise Licensing System (ELS) implementation.  This effort includes developing user stories; coordinating user testing; developing staff training materials; delivering staff training in virtual and real-world environments; working with internal and external teams on ELS system fixes; developing workflows for future ELS enhancements; and providing IT support for ELS users.
  • Additionally, the client’s staff BA is currently deployed oversees until approximately October 2024.  The client needs a short-term BA contractor to fill in for projects until the staff BA returns. Those projects include support for digital accessibility of the client’s website and web-based patient and care giver identity card applications.  The BA would assist with SharePoint site management and potential conversion of existing share drive files to SharePoint.  The BA will also provide technical advice as needed on IT-related projects if necessary.
  • In addition to these duties, this person will also assist the client in supporting its Seed-to-Sale and Registry applications as needed. The client’s primary resource for providing these services has indicated a desire to scale back hours in the coming months, and the BA will assist the support team in maintenance and operations functions.  Anticipated duties for this effort include preparing analytical reports, resolving basic system issues identified via error queues, and assisting with daily system support tasks. Furthermore, with the Seed-to-Sale RFP scheduled for release and award, the BA position will be needed to aid in the transition. Anticipated duties for this effort include managing system documentation (requirements, specifications, defects, change orders, etc.), preparing test scripts, conducting pre- and post-production testing, and developing user training.
  • The primary objective of this engagement is to serve as an IT Business Analyst for OMM projects.
  • The IT Business Analyst 3 is a senior level resource with specialized knowledge and experience in requirements analysis and documentation, test case planning and testing, coordinating communications and project tasks, while acting as liaison between customer program areas and IT teams.  This position will work with business analysts, application developers, and DBAs to achieve project objectives – delivery dates, cost objectives, quality objectives, and program area customer satisfaction objectives.

Responsibilities:

  • Plan and facilitate requirement sessions with stakeholders to understand and capture requirements based on enhancement request.
  • Comfortable working with various stakeholders which includes internal and external stakeholders.
  • Possess strong analytical, critical thinking and problem-solving skills.
  • Produce all necessary deliverables and artifacts as defined by the project.
  • Plan and facilitate other project related meetings as needed.
  • Serve as the liaison between the technical teams and the stakeholders during the Software Development Life Cycle (SDLC).
  • Ability to drive the process forward and ensure all risks and issues are escalated appropriately.
  • Possess strong understanding of IT Business Analysis Body of Knowledge (BABOK).
  • Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data.
  • Construct workflow charts and diagrams; studying system capabilities and writing specifications.
  • Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels.
  • Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
  • Determine and develop user requirements for systems in production, to ensure maximum usability.
  • Work with testing team to provide SME inputs to the testers and assist in testing when needed.
  • Assist with development of training documentation and prepare for and/or conduct training when needed.
  • Maintain documentation on project SharePoint site.
  • Complete weekly timesheet reporting in VectorVMS by close of business (COB) Friday.
  • Provide weekly personal status reporting by COB Friday.

Required Skills/Experience:

  • Experience working with stakeholders directly engaged with technical initiatives working with a large complement of team members Required 7 Years
  • Four-year college degree Required
  • Knowledge of formal requirements gathering methodologies. Required 7 Years
  • Experience developing Business Requirements Required 7 Years
  • Experience developing Functional requirements Required 7 Years
  • Experience developing User (stakeholder) requirements Required 7 Years
  • Experience developing Quality-of-service (QoS) (non-functional) requirements Required 7 Years
  • Experience developing Report Specifications Required 7 Years
  • Experience developing Requirements Traceability Matrix Required 7 Years
  • Knowledge and familiarity using Microsoft Office, Microsoft Visio, software design tools and structured query language (SQL) queries and tools. Required 7 Years
  • IT Analyst certification through the International Institute of Business Analysis (IIBA) Highly desired
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

Senior Quality Assurance Manager

  • Location: Harrisburg, PA
  • Type: Contract
  • Job #32108

Senior Quality Assurance Manager

Job Description:

  • The applications testing team lead will work with the Division Chief and the Solutions Manager and their teams to coordinate cross development groups and activities.
  • EBR-DC’s testing methodologies and experience will be utilized within this role to establish standards based on industry best practices.

Responsibilities:

  • Provide technical and project leadership for all testing and quality assurance tasks.
  • Maintain testing schedule and testing environment inventory.
  • Coordinate functional, integration, regression, load/performance, and user acceptance testing within the SURE Test environment for all software and hardware to be released into production.
  • Construct and maintain all test cases, test data scripts, and test diagrams.
  • Monitor project progress as it relates to testing by participating as a member of Applications team.
  • Work with project management office and project leads to ensure that project requirements are stated and testable.
  • Develop and deploy quality assurance standards and processes in support of application development.
  • Perform tests on software according to test plans.
  • Perform automated load and performance tests, when applicable, according to test plans.
  • Develop automated test scripts, when applicable, including coding of complex scripts.
  • Assist in coordinating user acceptance tests and in keeping test environments active for these tests.
  • Prepare reports on test results.
  • Ensure completion of all assigned tasks on or before the assigned tasks due dates.
  • Provide honest, thoughtful, timely, and reasonable work and time estimates.
  • Provide honest, regular, accurate, and timely statuses for all assigned tasks and work.
  • Identify all tasks you cannot complete or meet assigned dates and clearly communicate them to the Project Manager(s) and your QA Lead. Clearly, effectively and frequently communicate with the Project Manager(s) and your Functional Manager for all assign work tasks.
  • Meet all of your Functional Manager or Lead’s expectations regarding the quantity and quality of your work.
  • Work cooperatively with all BOIS teams and team members
  • Actively participate in all assigned project and team meetings. If you cannot attend a Team Meeting, inform your Project Manager(s) and QA Lead in advance.
  • Arrive at meetings on or before the scheduled start time.
  • Be prepared for all assigned agenda items in meetings.
  • Read materials provided in advance of meetings and be prepared to provide input, ask questions, and make recommendations.
  • Develop, modify, and complete all reporting and timesheets in a timely manner.
  • Resolve all issues in a timely manner.
  • Develop, update, and maintain a desk manual to facilitate detailed transition of work.
  • Provide knowledge transfer to designated Commonwealth staff or other contracted staff.
  • Provide mentoring and training to other staff as assigned.
  • Perform additional duties as assigned.
  • Reviews and understands the Test Team work plan.
  • Assists in managing and directing Test Team processes.
  • Anticipates, identifies, tracks, and resolves issues and risks affecting own work and work of the Test and/or Application Teams.
  • Develops contingency plans as necessary.
  • Researches problems before approaching the Team Lead or Test Team Lead for assistance.
  • Assists or guides Testers as needed.
  • Defines and utilizes entry / exit criteria for testing.

Required Skills/Experience:

  • Experience using application development testing Required 10 Years
  • Creating test scripts and use case scenarios for user acceptance Required 10 Years
  • Microsoft Test Manager Suite or similar tool Required 7 Years
  • Experience developing Training and Standard Operating Procedures (SOP) materials Required 7 Years
  • Experience working to facilitate collaboration across the full range of executive, business, and technical resources. Required 7 Years
  • Experience with testing efforts to include test plan, test scenarios for SIT and UAT and organizing users to facilitate effective tests. Required 7 Years
  • Experience working on state government projects/assignments. Highly desired
  • Bachelor’s Degree in Computer Sciences or related business field or equivalent experience Required 4 Years
  • Experience with Agile methodology Required 7 Years
  • Experience with Microsoft Visio and Project software and Team Foundation server (Dev Ops version) Required 7 Years
  • Experience with SOAP UI, Load UI/Load Testing Skills, SQL Server, LADAP and Microsoft SQL Reporting Services Required 7 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

Project Manager

  • Location: Harrisburg, PA
  • Type: Contract
  • Job #32064

Project Manager

Job Description:

  • The client is seeking to implement a comprehensive, highly configurable case and document management solution which leverages Microsoft Dynamics 365 and the Power Platform to support its operational needs.
  • The solution shall provide: a public-facing portal for citizens with appropriate credentials to submit complaints and information; accessibility via mobile devices for internal and external users, automated configurable workflows based on defined business rules; document/template generation, case management – tracking of case activities/expiration dates, filings due with corresponding alerts/notifications; robust routine and ad hoc reporting capabilities leveraging Microsoft Power BI, role based access to ensure confidentiality of data at the document level, payment processing, streamlined document redaction, modern interface capabilities to support bi-directional interfaces (APIs),Pennsylvania Justice Network (JNET), and other resources; work item time tracking feature, docket assignments, hearing scheduling (calendar integration),automated court filings, and integration with internal systems- including acceptance of EFT/direct payment.
  • The Project Manager (PM) will be responsible for overseeing the legal case management system implementation and change management initiatives for legal offices across the Commonwealth.

General Responsibilities:

  • Provide any other generalized or specific observation relevant to this project.
  • Prepares bi-weekly reports and submits them to the Deputy Chief of Staff.
  • Submit hours worked explicitly for this Project up to the maximum of 37.5 hours per week. This is an hourly position and only active hours on this project will be approved.
  • Responsible for scheduling work, distinguishing between effective and ineffective procedures interpreting and implementing instructions by management, explaining,or demonstrating work techniques, and sharing appropriate information as needed to ensure work is completed in a timely manner. Prepares reports and makes oral presentations as needed.

Phase 1: Documenting current process and ways to improve it via future solicitation of the new legal case management system SaaS

  • Attending agency briefings to understand user needs and business requirements for a complete understanding of current system and business processes and gather information on future needs.
  • Meet with staff to understand the business and programmatic processes. Capture each step of the business process workflows, reporting, and analysis for each agency. Works with employees and business process owners to understand all process steps.
  • Leads the agency in identifying business requirements for a new legal case management system and manages the process of selecting a new service. Develops evaluation criteria for the SaaS proposals by various vendors.
  • Identifies possible software companies, schedules software demonstrations, and reviews available services.

Phase 2: Implementation of new legal case management system SaaS

  • Works with the selected SaaS vendor to implement software, including developing and conducting end-user training
  • Works with internal and external stakeholders, including senior leadership, OA IT, and SaaS vendor, to troubleshoot internal issues and escalate as appropriate.
  • Develops policies and procedures related to SaaS solution; creates online user guides and desk manuals, FAQs, and standard operating procedures. Responsible for the ongoing creation of process documentation for use by all system users to include setup for any customized configurations within the system at each site.
  • Develops a communication strategy for affected employees, training, and ongoing support under the new software.
  • As new standards are developed, provides updated training manuals, and develops and conduct trainings when needed.

Phase 3: Evaluate post implementation

  • Conduct evaluation of new legal case management system for improvements and continue to monitor and troubleshoot issues as they occur.

Required Skills/Experience:

  • Project Management Professional Certification. Required
  • Experience in project management techniques from pre to post implementation of new software. Required 7 Years
  • Develop analysis models to inform business decisions experience. Required
  • Develop a PowerPoint presentation of report findings, conclusions, and recommendations. Required
  • Experience with government solicitation processes. Required
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

Project Portfolio Manager

  • Location: Harrisburg, PA
  • Type: Contract
  • Job #32029

Project Portfolio Manager

Job Description:

  • The PMO Project Portfolio Manager brings proven experience from related businesses or organizations as well as system integration and technology experience.
  • They consult with the client to define needs or problems, conduct research, perform studies and surveys to obtain data, and analyze problems to advise and make recommendations on business and technical solutions based on hands-on experience solving similar business problems.
  • They are able to utilize knowledge of theory, principles, or technology of specific discipline or field of specialization.

Responsibilities:

  • Guides executive-level stakeholders based on industry standards related to specific discipline or field of specialization.
  • Requires specific expertise in related technical fields or area of specialization.
  • Conducts detailed audits and analysis to identify obstacles and suggests recommended solutions.
  • Requires extensive experience providing consulting services to governmental entities related to specific technologies or field of specialization.
  • Provides mentoring and guidance to agency personnel and leadership.
  • Consults with executive-level stakeholders to define business need or problem; conducts research, performs studies and surveys to obtain data; and analyzes problems to advise on or recommend solutions, utilizing knowledge of theory, principles, or technology of specific discipline or field of specialization.
  • Conducts study or survey on need or problem to obtain data required for solution.
  • Analyzes data to determine solution, such as installation of alternate methods and procedures, changes in processing methods and practices, modification of machines or equipment, or redesign of products or services.
  • Advises client or department heads on alternate methods of solving need or problem, or recommends specific solution.
  • Requires experience providing consulting services to governmental entities.
  • May be designated according to field of business and technical specialization.

Required Skills/Experience:

  • Project Management experience Required 10 Years
  • Strong experience in data analysis and reporting Required
  • Strong experience in project management methodologies (PMBOK), preferably Waterfall or Kanban Required
  • Proficient experience with ServiceNow platform Required
  • Proficient experience with Microsoft Office Suite Required
  • PMP or CAPM certification Highly desired
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!