Customer Service Representative I
This is a Back Office Position for the MSP (Medicare Savings Plan) Enrollment Department. They will be processing and reviewing enrollment applications.
Job Description:
Responsible for providing general office support by performing a variety of routine clerical/administrative duties while ensuring sensitive information is safeguarded.
Qualification:
- Excellent organizational and problem-solving skills.
- Able to work independently and manage multiple tasks simultaneously.
- Detail-oriented and adaptable to repetitive tasks.
- Able to file in alphabetical or numeric order.
Scopes:
- Processing and reviewing MSP (Medicare Savings Plan) enrollment applications.
- Gathering, assembling, and filing information accurately and timely using established procedures.
- Pulls records and files as requested in a timely manner.
- Provides backup to other clerical positions as needed.
- Performs other clerical duties or basic admin duties as assigned (including printing, sending emails, etc.).
- Performs manual or systematic entry of information to prepare correspondence.
- Maintains record tracking systems.
- Maintains organized filing cabinets.
- Handles patient or member information in a safe, secure, and timely manner.
- Copies and faxes information when necessary.
- Assisting and coordinating with the Mailroom Team.
Duration: 6-month contract – Onsite Position.
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