Network Management Specialist
Responsibilities:
- Assesses network needs, analyzes network composition, and using organization databases, application of regulatory requirements, accreditation entities and other resources, recruits individual, group and/or organizational providers to meet network adequacy standards and assure quality network.
- Conducts and coordinates contracting and amendment initiatives.
- Provides issue resolution and complex trouble shooting for providers.
- Conducts provider education and provider relation activities, providing necessary written materials.
- Conducts administrative provider site visits and coordinates report development and completion according to contractual requirements or ad hoc requests.
- Coordinates Public Policy Research Center (PPRC) activities to assure maintenance of current credentialing status, and evaluation and appropriate actions of quality of care issues and complaints against providers.
- Conducts and manages ongoing audits of provider compliance with Magellan policies and procedures as well as contractual obligations for multiple customers.
- Develops work plans to address audit requirements.
- Works with management to draft, clarify and recommend changes to policies which impact network management.
Must Have Hard Skills:
- Customer service experience
- Intermediate knowledge of Microsoft Office Suite, specifically Excel. Strong presentations skills using PowerPoint. Minimum
- Provider recruitment and contracting experience
- Must be a United States Citizen
Nice to Have Hard Skills:
- Sales experience
- Knowledge of National Committee for Quality Assurance (NCQA) requirements.
- Military experience/ Background
- Bilingual in Spanish and English
Must Have Soft Skills:
- Verbal skills
Nice to Have Soft Skills:
- Independent worker
Experience:
- Network 1+ years
Education:
- Bachelors (Preferred)
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!