Job Category: Information Technology

Systems Support Specialist

  • Location: Harrisburg, PA
  • Type: Contract
  • Job #33282

Systems Support Specialist
*This is a hybrid position

Description:

  • This position is responsible for providing remote support to the Western region as well as hands on support to the Southwestern portion of the delivery center.
  • The delivery center has multiple support locations in the SW including DEP regional district offices DCNR TopoGeo as well as state park and forestry offices and AG racetracks.

Responsibilities:

  • Respond to support and product use inquiries in a courteous and efficient manner with the goal of minimizing user downtime.
  • The incumbent will perform the following documenting problems diagnosis troubleshooting imaging configuration and installation of PCs laptops agency printers, scanners, software, application, assistance etc.
  • This person will perform as a Tier 2 Support team member requiring knowledge and adherence to CEDC member defined support processes standards and requirements.
  • This person will also be expected to provide direction to team members and participate in knowledge transfer and documentation when required.
  • Operational support duties for approx. 5000 devices and individuals in 5 agencies is required
  • OPS Tier 2 technical support may involve product user guidance software and hardware installations desktop data migration desktop moves and printer troubleshooting for repair.
  • Capture all relevant data in incident management system and route incidents as necessary.
  • Utilize remote and web tools to trouble shoot and resolve issues.
  • These tools include SCCM Remote Tools PRTG remote desktop remote registry modification remote management using Active Directory remote command line interface and PowerShell Scripting.
  • Assist with computer deployments including setup of new equipment and removal and surplus of outdated equipment.
  • Use established CoPA Enterprise processes for all support activities.
  • Tier 2 responsibilities include PC deployments software installations system hardware/software troubleshooting and remediation other duties as assigned.
  • Manages the administration of computer accounts groups mailboxes resource accounts and distribution lists via the account management application
  • Develop manage content configure access management requirements for Operational Support Tier 2 support documents.
  • Repository provides instructional content to support staff and acts as a knowledge base for Operational Support Staff needs.
  • CEDC standards documentation and high-level technical instructions are developed and housed on share.
  • Comply with all CEDC and Commonwealth security policies and guidelines.
  • Works to coordinate Commonwealth Information Security Office CISO policies and implementations within the CEDC.
  • Researches, analyzes reports and makes recommendations on the capabilities and limitations of proposed CISO initiatives software and policies as they affect CEDC IT and Program Area business.
  • Assists in maintaining asset inventory in incident management system.
  • Escalation of hardware issues to proper vendor as contracted.

Required Skills/Knowledge/Experience:

  • Demonstrated experience with SCCM deployment processes and configurations., Required 2 Years
  • PowerShell scripting experience, Desired
  • ServiceNow experience, Desired
  • Experience supporting Commonwealth customers, Desired

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

Senior Project Manager

  • Location: Richmond, VA
  • Type: Contract
  • Job #33281

Senior Project Manager
*Local to Richmond, VA only please
*This is a hybrid position with 2-3 days/week onsite

Description:

  • The Senior Project Manager will be responsible for successfully planning, organizing, and motivating diverse project teams throughout all phases of Waterfall Agile and Hybrid projects and for delivering projects that provide exceptional value to the Commonwealth’s internal and external stakeholders.

Responsibilities:

  • Coordinate vendors and consultants and IT and business staff as assigned in the execution of IT projects and related procurements.
  • Coordinate and oversee the development of proposals statement of work statement of requirements and RFP responses.
  • Assist in team development while holding teams accountable for their commitments and removing roadblocks to their work.
  • Facilitate multi-disciplinary teams in the development of plans goals objectives policies and procedures for completion of a project.
  • Oversee and manage execution and/or coordination of day-to-day project activities as required.
  • Manage working relationships with key stakeholders including executive management business management vendors project sponsors suppliers and technology management.
  • Set project goals that are consistent with technical objectives and the agency’s overall technology strategy.
  • Track and communicate a project’s progress from a schedule cost and risk perspective to the project team customers and project stakeholders.
  • Collaborate with technology leads and solution architects to incorporate agency best practices into project plans.
  • Drive consistent project delivery through the entire project lifecycle including execution of procurements definition of project plans resource allocation management of project risks scope and schedule delivery of value and well-ordered transitions to operations.
  • Monitor progress by third-party vendors and define and measure their progress with metrics.
  • Develop and maintain project budget plans task lists schedules risks and status to include resource allocation and schedules.
  • Adhere to the clients’ and VITA project management practices and governance requirements.
  • Exhibit significant emotional quotient EQ in handling project challenges and maintain a positive project culture in line with the client’s mission and shared values.
  • Additional responsibilities as assigned.

Skills/Knowledge/Experience:

  • Strong experience in developing executing and managing cloud hosted SaaS implementation projects.
  • Strong experience leading the business and IT resources through the discovery and documentation of business and technical requirements in request for proposal and statement of requirement formats.
  • Strong analytical organizational and decision-making skills.
  • Exceptional interpersonal skills for collaborating and team building.
  • Exceptional verbal and written communication skills with the demonstrated ability to simplify and briefly succinctly communicate complex issues to multiple audiences.
  • Ability to lead others to implement new approaches systems structures and methods.
  • Ability to define and balance the competing demands for quality scope schedule and cost.
  • Communicate timelines and expectations to technical and business staff.
  • Ability to analyze and document system processes.
  • Solid understanding of software development lifecycle models.
  • Exceptional knowledge of both Agile and Waterfall project management principles and practices.
  • In addition, the ability to blend them together in the right proportions to fit a particular project and business environment.
  • Knowledge of process engineering and re-engineering techniques and practices.
  • The candidate must have a minimum of 10 years of experience managing large projects and a bachelor’s degree.
  • Fluency in Project Management tools such as Microsoft Project Visio and Office required.
  • PMP Certification through PMI
  • Experience with VITAs Commonwealth Technology Portfolio CTP system and ECOS process is strongly preferred.
  • Experience with Project Management Office methodologies and practices is strongly preferred.
  • Experience with the core Commonwealth IT procurement processes RFP VITA
  • Statewide Contract and CAI SOW is preferred.

Required Skills/Knowledge/Experience:

  • Current Project Management Professional (PMP) from the Project Management Institute (PMI) – OR – VITA PM certification, Required 10 Years
  • Candidate must have a minimum of 10 years experience managing large projects, Required 10 Years
  • Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server), Required 10 Years
  • The candidate should have 15 years of overall IT experience, Required 15 Years

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
 

Senior Power BI/SQL Developer

  • Location: Richmond, VA
  • Type: Contract
  • Job #33280

Senior Power BI/SQL Developer
*This is a hybrid position with 2 days/week onsite

Description:

  • The clients Data Office team is seeking up to two 2 senior level Power BI/SQL Developers with strong problem solving organizational and communication skills.
  • This role will be expected to collaborate with the Data Office Business IT and other stakeholders and play an active role in the Data Quality Enhancement initiative.
  • The individual is expected to be a self-starter who is comfortable prioritizing and effectively managing their daily workload.

Responsibilities:

  • Assist with overall Power BI/SQL Support development performance process documentation related to the Data Quality Enhancement initiative and other development efforts as needed.
  • Maintain the confidentiality of all business data and adhere to the client’s data security policies.
  • Meet all deliverables withing the agreed upon timeframe.
  • Provide regular status updates and attend various meetings as required.
  • Develop design and maintain Power BI reports and dashboards based on business requirements.
  • Create interactive visualizations reports dashboards that assist with effective monitoring of Critical Data Elements.
  • Advise on best practices in data visualization and report optimization.
  • Work closely with business stakeholders to understand their data needs and translate into actionable reports.
  • Develop optimize and maintain SQL queries and stored procedures for data retrieval and manipulation.
  • Develop DAX queries to enhance the performance and functionality of reports.
  • Develop reports to support KPIs and other performance indicators.
  • Provide training and support to end-users on Power BI and SQL tools.
  • Review existing SQL Queries Execution Plans Partitions and Indexs to determine performance enhancements for long running queries.
  • Provide alternative options to existing data manipulation techniques.
  • Examples would be converting Excel manipulation activities into solutions that reduce process/cycle time of data preparation.
  • Special projects at the direction of the Chief Operating Officer or Data Officer.

Education and Experience:

  • Bachelor’s degree from a four-year college or university preferred and 5 years’ experience with technology or data organizations required.

Required Skills/Knowledge/Experience:

  • Minimum 5 years of hands-on experience in developing reports, dashboards, and data visualizations using Power BI, Required 5 Years
  • Minimum 5 years of hands-on experience in SQL Server SQL development, including writing complex queries, stored procedures, and performance tuning., Required 5 Years
  • Experience in writing complex DAX queries., Required 3 Years
  • Experience with MS SQL Server data modelling and schema design., Required 5 Years
  • Experience working in an Agile development environment., Required 3 Years
  • Ability to work independently and as part of a team that includes business and technical stakeholders., Required 5 Years
  • Excellent problem-solving and analytical skills., Required 5 Years
  • Strong communication and interpersonal skills., Required 5 Years
  • Experience in Pensions Benefit Management programs, Desired 2 Years
  • Experience with other BI tools (e.g., Tableau, QlikView), Desired 2 Years
  • Knowledge of programming languages such as Python or R., Desired 2 Years
  • Familiarity with cloud platforms (e.g., Azure, AWS)., Nice to have 2 Years
  • Microsoft Certified: Data Analyst Associate or equivalent, Nice to have 1 Years
  • Other relevant certifications in SQL, Data Analysis and database management, Nice to have 1 Years

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
 

Lead EDI Specialist

  • Location: Raleigh, NC
  • Type: Contract
  • Job #33279

Lead EDI Specialist
*Local to Raleigh NC, only please
*This is a hybrid position

Description:

  • The client is seeking a Lead EDI Specialist to perform work related to support the Medicaid Reform Project.

Responsibilities:

  • High degree of business and technical knowledge with significant practical experience in HIPAA X12 EDI Transactions.
  • Expert in EDI mapping for 837 277CA 834 835 TA1 999 820 NCPDP D.0
  • Develop and execute test scripts related to X12 Transmission
  • Conducts QA and Testing on EDI applications
  • Develop and execute Test scripts related to X12 Transmission
  • Experience setting up users/new Trading Partner relationship/Standards/Envelope and full cycle testing
  • Provides technical support during and after implementation for healthcare electronic data interchange applications
  • Responds to inquiries regarding EDI issues with encounter claims and trading partner activities
  • Management of catalog of EDI document types such as 837 277CA 834 835 TA1 999 820 NCPDP D.0
  • Communication between Trading Partners and department
  • Maintain detailed documentation and process flow of all EDI processes
  • Identify and facilitate issues with partner data mapping from onset through completion
  • Process and monitor all inbound and outbound X12 transactions
  • Support Customer Service group with EDI related issues
  • Identifies recommends and implements process improvements in support of the EDI system
  • Troubleshoot EDI document processing errors and work with trading partners directly to resolve in a timely matter
  • Conducts analysis of EDI transactions and is responsible for documentation and reports
  • Collaborate with EDI partners to resolve transmission problems.
  • Track day-to-day EDI batch processes to identify and address problems as they arise reporting levels of activity using key established metrics for senior management
  • Effectively communicate issues and needs with internal business partners external vendors and healthcare providers
  • Develops and maintains cross walking and validation rules for file exchanges
  • Triages incoming EDI issues thru monitoring
  • Ability to communicate effectively with technical and business staff
  • Support internal resources to resolve issues answer questions and retransmit EDI documents when necessary
  • Work with end users to ensure user acceptance testing is thorough and complete
  • Employees should be able to work independently with minimal supervision.
  • Knowledge of Agile Methodology

Required Skills/Knowledge/Experience:

  • Expert in developing and executing test scripts related to X12 EDI Transmission, Required 7 Years
  • Demonstrated proficiency in conducting QA and testing on EDI applications, Required 5 Years
  • Expert in EDI mapping for 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0, Required 5 Years
  • High degree of business and technical knowledge with significant practical experience in HIPAA X12 EDI Transactions., Required 5 Years
  • Strong understanding of healthcare claims processing – Claims, Provider, Eligibility, Highly desired
  • Experience setting up users/new Trading Partner relationship/Standards/Envelope and full cycle testing, Required 2 Years
  • Experience in creating and managing catalog of EDI document types such as 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0, Required 3 Years
  • Working knowledge of Medicaid and/or MMIS, Highly desired
  • Excellent verbal and written communication skills with the ability present to both technical and business audiences., Desired
  • Proven experience in processing and monitoring all inbound and outbound X12 transactions, Required 3 Years
  • Knowledge of Agile Methodology, Required 2 Years
  • Experience in collaborating with EDI partners to resolve transmission problems., Required 2 Years
  • LOCAL candidates only, Required

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

Workstation Specialist

  • Location: Harrisburg, PA
  • Type: Contract
  • Job #33277

Workstation Specialist
*Local to Harrisburg, PA preferred

Description:

  • Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg.
  • This team is responsible for supporting workstations laptops Macs and all device peripherals print issues docking issues scanning etc.
  • The candidate will be responsible for maintaining device compliance and health this includes tracking down PCs that have broken SCCM clients are out of compliance with updates or are reported to have application or operating system issues.

Responsibilities:

  • Monitor incident queues for issues and take ownership and assist customers as required
  • Keep all support tickets up to date and well documented
  • As required provided documentation on issue resolution for other teams
  • Monitor and report on PC issues escalate issues work with other teams including SCCM Active Directory Security and the IT Service Desk.

Required Skills/Knowledge/Experience:

  • Deploying PC’s and providing support to end users in a large enterprise environment (1,000 PC’s +)., Required 3 Years
  • Develop, test, maintain PC images., Required 3 Years
  • Experience supporting PC’s in a large domain environment., Required 3 Years
  • Install and configure PC hardware and peripherals., Required 3 Years
  • Repair PC’s by replacing hard drives, motherboards, memory, etc., Required 3 Years
  • Experience with security, disk encryption, and anti-virus products on Microsoft Windows PC’s, laptops, and Apple OSx MAC’s., Required 3 Years
  • Knowledge of Active Directory and experience troubleshooting GPO’s and name resolution., Required 3 Years
  • Experience with managing profiles and certificates on Microsoft Windows PC’s, laptops, and Apple OSx MAC’s., Required 3 Years
  • Experience supporting Microsoft Windows PC’s, laptops, and Apple OSx MAC’s using remote tools (SCCM remote, RDP, ARD), Required 2 Years
  • Application Support for MS Office 365 on Microsoft Windows PC’s, laptops, and Apple OSx MAC’s., Required 2 Years
  • Experience integrating Macintosh systems into an Active Directory Domain environment., Required 1 Years
  • Scripting with VBS and PowerShell, Highly desired 2 Years
  • Configuration Management Console queries and reporting., Highly desired 2 Years
  • SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize., Highly desired 2 Years
  • Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT)., Highly desired 2 Years
  • Microsoft Certification., Highly desired 2 Years
  • Able to communicate in a clear manner., Desired
  • Change oriented – improve processes and confront difficult circumstances in creative ways., Desired
  • Demonstrated customer focus; building strong customer relationships., Desired
  • Effectively evaluate information to make correct decisions., Desired
  • Strong problem solving skills, able to narrow scope of problems, eliminate irrelevant information., Desired
  • Strong team player – collaborate with others, be open to other ways of doing things., Desired
  • Interested in emerging technologies demonstrated through training and attending technical events., Desired

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

Senior Network Analyst

  • Location: Richmond, VA
  • Type: Contract
  • Job #33276

Senior Network Analyst
*This is an onsite position

Description:

  • The primary goal of the Sr. Network Engineer is to provide highly available and high performing network engineered solutions for our internal customers.
  • The Sr. Network Engineer is responsible for the design process and facilitating the installation of the design.
  • The candidate must be well versed with the advanced engineering of data networking to include core network infrastructure, multiprotocol routers, multi-layer access and distribution switches, network security devices along with knowledge of how CAT6A copper and fiber optic cabling interconnect.

Skills/Knowledge/Experience:

  • Detailed knowledge of IP and Ethernet Based Data Network Technology.
  • Engineering design concepts & fundamentals to include network security devices, multiprotocol routers, multilayer switches.
  • Cisco multiprotocol router and multilayer switching experience is required.
  • Strong understanding of Network Security.
  • Experience working in an environment subject to regulatory compliance.
  • Experience with supporting an enterprise network at a Utility company.
  • Cisco Nexus platform experience.
  • Cisco SDWAN design and deployment.
  • Effective computer skills including detailed knowledge and experience with Microsoft Office Products to include Visio, Power Point, Excel, Word, and Outlook.
  • Demonstrate strong technical documentation skills.
  • Good oral and written communication skills.
  • Experienced in developing project estimates.

Required Skills/Knowledge/Experience:

  • Experience with utility substation network designs.
  • Cisco DNA Center experience.
  • Experience and knowledge of DC power

Preferred Skills/Knowledge/Experience:

  • Strong understanding of EIGRP, OSPF and BGP.
  • Strong understanding of Network Security.

Soft Skills:

  • A self-starter.
  • Work effectively within a team environment.
  • Willing to adhere to established best practices, standards, change management policies and procedures.
  • Flexibility to adapt to changing workflow.
  • Analytical, abstract thinking and problem-solving skills.

Education and Experience:

  • Bachelor’s degree preferred but not required with equivalent experience.
  • Cisco Routing and Switching, CCNP Routing and Switching, CCDP or related experience.
  • 6-8 years data network engineering/design experience.

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

Network Analyst

  • Location: Salt Lake City, UT
  • Type: Contract
  • Job #33275

Network Analyst
*This is a hybrid position

Description:

  • The client is seeking a Network Administration Specialist for implementation, maintenance, and operational support of large enterprise networks.

Responsibilities:

  • Performs maintenance and changes on network routers, switches, and wireless equipment, as required.
  • Performs Implementation/Configuration of new network routers, switches, and wireless devices, as required.
  • Assists with troubleshooting internetwork connectivity and wireless issues.
  • Utilizes change management and ticketing systems, documents status updates and problem resolutions.
  • Complete all assignments and project work in a timely manner with an acceptable level of quality.
  • Follows documented processes, procedures, and policies.
  • Performs customer service duties and responds to customer and project requests as defined by management.
  • This position requires the participation in an on-call support rotation with the other team members.
  • Other related duties assigned as needed.

Required Skills/Knowledge/Experience

  • Must have a minimum of 2 years of experience administering Network Routers and Switches.
  • Must have SolarWinds management experience.
  • Must have experience with Cisco router and switches.
  • Must have networking TCP/IP routing experience.
  • Must have experience with network break/fix of layer 2 and 3 environments.
  • Must be motivated and able to work effectively under average supervision in a fast-paced environment.
  • Must be team-oriented, placing priority on quality and the successful completion of team goals.
  • Good analytical and problem-solving skills.
  • Network related industry certifications a plus.
  • Comprehends current cyber security best practices.
  • Bachelors Degree in Information Systems or Computer Science is a plus, but not required.
  • Cisco Wireless experience
  • Cisco Nexus platform experience
  • Cisco SDWAN
  • SPLUNK experience
  • Nuclear clearance
  • Experience working in an environment subject to regulatory compliance.
  • Experience with supporting an enterprise network at a Utility company.
  • Strong understanding of packet capture analysis.

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

GSP Project Manager

  • Location: Richmond, VA
  • Type: Contract
  • Job #33274

GSP Project Manager

Description:

  • Seeking an experienced staff Aug. Project Manager to provide project management support for various cyber security programs including Industrial Control System (ICS) security upgrades, Cyber Security Minimum Standards, and Solar Phase Three cyber security upgrades.
  • This position will involve constant travel to many of the clients’ locations leading field work in support of the lead Cyber Security/NERC Project Manager’s efforts to install cyber security upgrades across the fleet.
  • The Project Manager position leads and supports the execution of capital projects.
  • Experience required with major power plants and equipment including but not limited to turbines, generators, pumps, motors, control systems, electrical/instrumentation, operations, and other balance-of-plant systems.
  • Candidates must be highly motivated, be able to work with minimum supervision, and have effective communication skills. Candidates must be able to qualify for work in the field including confined space, climbing stairs and ladders, wearing a respirator, etc.

Responsibilities:

  • Ensure all projects are executed with Safety and Environmental Compliance as the primary focus of all personnel supporting his/her projects.
  • Manages or supports specific phases of major projects including project development support, site development, permitting support (air, water, state, local, etc.), scope development, major contract negotiations (equipment, engineering, EPC, etc), engineering, procurement, and construction contracts, construction activities, commissioning and transition to operation.
  • Manages all phases of smaller improvement projects including permitting, contract negotiations, engineering contracts, construction contracts, construction activities and commissioning.
  • Develops and manages overall project budget and schedule for major and smaller projects.
  • Manage the approved project financial spend plan and cost forecast, making decisions to meet project financial goals.
  • Manage contracts / commercial aspects of the project with the clients suppliers and contractors.
  • Utilize the PM Tollgate process to manage the various stages of the project.
  • Manage all project related administrative requirements as per PM process.

Skills/Knowledge/Experience:

  • Demonstrated knowledge and experience in project management, relevant technologies, and leadership in the assigned project areas.
  • Working knowledge of power generation and pollution control equipment. General knowledge of construction and operational field work practices, equipment utilization and work component scheduling.
  • Familiarity with OSHA scaffolding requirements and industry safety practices.
  • Strong team building skills, demonstrated skill and ability in effectively leading teams to achieve project goals and milestones.
  • Demonstrates skill in planning, organizing, prioritizing, and scheduling work to meet construction deadlines.
  • Demonstrated capability in handling multiple distinct projects at one time.
  • Effective negotiation skills.
  • Strong verbal and written communication skills, including interpersonal, facilitation, and presentation capabilities.
  • Ability to develop, manage and monitor project performance to ensure results meet project requirements and schedules.
  • Ability to coordinate the resolution of technical problems and implement changes.
  • Ability to work and develop rapport with all levels of management and staff.
  • Ability to represent the project and the company in public forums
  • Skilled in problem solving, attention to detail. Skilled in comparing construction specifications and material requirements to physical and material work products.
  • Skilled in reading and interpreting manuals, technical instructions and drawings, with an ability to accurately prepare brief written reports.
  • Skilled in use of personal computer and Microsoft software (Word, Excel, Outlook).
  • BS degree in Engineering, Business or Construction Management preferred
  • 7+ years of industry experience in the field of construction, engineering, and/or management with a minimum of 3 years demonstrated experience in project management.

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
 

Software Testing Specialist

  • Location: Raleigh, NC
  • Type: Contract
  • Job #33272

Software Testing Specialist
*This is a hybrid position with 4-5 days/quarter onsite

Description:

  • The client is seeking a Specialist to provide testing support with the clients’ IT Enterprise Testing Team.
  • The support consists of software testing of new releases/upgrades to applications developed by IT for deployment.

Responsibilities:

  • Review and analysis of project requirements for clarity understanding and testability
  • Development of system test plans and manual test cases
  • Execution of the test cases and test scripts
  • Defect management and reporting
  • Providing input or creating testing artifacts to include but not be limited to: Test Plans Test Results Metrics and Defect Reports
  • Providing weekly status reports to Management

Required Skills/Knowledge/Experience:

  • Experience testing business web applications and complex business applications across technologies, Required 5 Years
  • Experience in designing test plans, manual test case definition and test case execution, review and analysis of project requirements, Required 5 Years
  • Experience with OpenText Testing Tools Suite (ALM, UFT, LoadRunner/Performance Center and SiteScope), Required 5 Years
  • Experience with Mainframe/DB2 and SQL for performing Data Validations, Required 3 Years
  • Ability to learn complex business functions, Required 5 Years
  • Strong Microsoft Suite experience (Word, Excel, PowerPoint, Visio), Required 5 Years

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

Provider Operations Analyst

  • Location: Raleigh, NC
  • Type: Contract
  • Job #33271

Provider Operations Analyst
*This is a hybrid position with 4 days/month onsite

Responsibilities:

  • Play an active role partnering with business leaders and teams to understand and drive technology/information requirements through internal and external service providers to achieve the required technology and information capabilities
  • Support Provider Operations activities to ensure the accurate timely and cost-effective implementation of new and existing processes and functionality in both the NCTracks system and the new Provider Data Management/Credentials Verification Organization PDM/CVO modules to include planning requirements prioritization Customer Service Requests service tickets File Maintenance Requests defects training and testing.
  • Participate and collaboration with other workgroups to collect and analyze data assist with testing and validation of data and business processes evaluate file layouts risks of modifications and downstream impacts to other systems utilize systems to holistically research identify and resolve errors with data transmission prioritize needs of Provider Operations.
  • Participation in creating and maintaining Provider Operations reporting and dashboarding.
  • Serve as a primary point of contact for the change control and technical processes used by Provider Operations
  • Assist with other projects and activities as needed

Education and Experience

  • Education: Prefer degree in business administration computer/data science or related field or experience.
  • Experience/familiarity with following business procedures audit processes and corrective action.

Required Skills/Knowledge/Experience:

  • Excellent analytical, critical thinking and problem-solving skills., Required 1 Years
  • Broad understanding of an array of Information technologies and their uses. And adaptability and capability to work in a fast-paced environment, Required 1 Years
  • Ability to extrapolate conclusions from large data reports, Required 1 Years
  • Excellent verbal and written communication skills with proven ability in establishing and maintaining effective working relationships with internal, Required 1 Years
  • Excellent verbal and written communication skills and ability to pay close attention to detail and communicate in a clear and concise manner, Required 1 Years
  • Proven ability to recommend modifications and follow policy and procedure to minimize risk and/or improve effectiveness, Required 1 Years
  • Ability to work independently and assess project and assignment requirements, Required 1 Years
  • Excellent interpersonal, analytical, research, and documentation skills, Required 1 Years

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

Provider Operations Project Manager

  • Location: Raleigh, NC
  • Type: Contract
  • Job #33270

Provider Operations Project Manager
*This is a hybrid position with 4 days/month onsite

Description:

  • The Provider Operations Project Manager will assume project management duties in Provider Operations overseeing the daily activities of new initiatives and monitoring of ongoing projects specific to Project Management Communications Training and Healthy Opportunities PM/Comm/Training/HO.

Responsibilities:

  • Assisting to identify evaluate and resolve complex issues and collaborate closely with leadership and others to develop implement and expand new program initiatives.
  • Oversee new initiatives as assigned to include participation in planning and development meetings educational meetings with vendor and state staff throughout implementation monitoring of work to ensure schedules are maintained and deadlines met and to minimize uncertainty maintain effective communication by keeping the customers educated and informed.
  • Oversee the development and accuracy of provider communications to stakeholders and vendors as well as effective communicate cross functionally with Provider Operations Teams and all other sections within the client and the Fiscal Agent
  • Assess analyze and establish processes and procedures to ensure the accuracy of provider participation and that the Division does not enroll or retain fraudulent entities or non-participating providers.
  • Manage the oversight monitoring and direct operational performance of vendors designing applicable protocols/tools/forms to ensure contractual compliance as assigned.

Required Skills/Knowledge/Experience:

  • Knowledge of NC Medicaid programs and familiarity with Provider Operations, Required 3 Years
  • Excellent analytical, critical thinking and problem-solving skills, Required 3 Years
  • Communication and interpersonal skills, Required 3 Years
  • Attention to details to ensure accuracy in assigned work, Required 3 Years
  • Ability to negotiate and resolve conflicts, Required 3 Years
  • Building commitment within the team, Required 3 Years

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
 

Business Analyst

  • Location: Raleigh, NC
  • Type: Contract
  • Job #33269

Business Analyst
*This is a hybrid position with 4 days/month onsite

Responsibilities:

  • Managing business analysis work or projects with distinct deliverables to a solution
  • Identifying and documenting business processes issues value levers metrics and capabilities
  • Collecting organizing and analyzing data
  • Completing analysis and documentation of as-is capabilities
  • Conducting interviews to gather business requirements
  • Conducting industry competitive and State analyses strategic financial operational business case development as well as market research for benchmarking
  • Supporting required system go-live activities including conversion support desk site support training delivery logistics management etc.
  • Supporting change management and communications programs and activities
  • Performing PMO activities related to project time tracking work plan updates status reporting service metric reporting and related project administration tasks

Required Skills/Knowledge/Experience:

  • Excellent analytical, critical thinking and problem-solving skills., Required 3 Years
  • Broad understanding of an array of IT technologies and their uses., Required 3 Years
  • Proven ability in establishing and maintaining effective working relationships with internal and external stakeholders., Required 3 Years
  • Excellent verbal and written communication skills., Required 3 Years
  • Ability to organize and follow complex and/or detailed technical procedures., Required 3 Years
  • Adaptability and capability to work in a fast-paced environment, Required 3 Years

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

Business Data Analyst

  • Location: Richmond, VA
  • Type: Contract
  • Job #33267

Business Data Analyst
*This is a hybrid position with 3 days/week onsite

Description:

  • The client is seeking a highly experienced Business Data Analyst to join our dynamic Business Analytics and Testing Support team.
  • In this role you will be crucial in supporting the implementation of Enterprise Data Management tools.
  • Your responsibilities will include documenting use cases validating success criteria through testing and supporting end users with tools such as Collibra Informatica IBM Knowledge Catalog Snowflake SafeFME and ArcGIS Enterprise.

Responsibilities:

  • Partner with project team members and business stakeholders to deeply understand business processes identify pain points and develop expertise in the customers business applications.
  • Conduct thorough root cause analysis to uncover system gaps and deficiencies proposing effective business technical or blended solutions.
  • Develop process flows context diagrams and data flow diagrams to document current processes and propose modifications.
  • Discover and meticulously document requirements and user stories with a focus on improving both business and technical processes.
  • Decompose requirements into Epics and Features creating clear and actionable user stories that can be easily understood and implemented by technical teams. Use progressive elaboration to map stories to technical design specifications.
  • Support the Product Owner in maintaining the product backlog grouping related user stories into Themes and documenting dependencies.
  • Create conceptual prototypes and mock-ups to visualize proposed solutions and enhance stakeholder understanding.
  • Propose cost-effective solutions rigorously testing their feasibility for both business and technical compatibility.
  • Define test objectives create test plans and cases execute tests including regression testing and facilitate User Acceptance Testing UAT with the business. Keep Project Managers and Scrum Masters informed of the progress of testing activities.

Preferred Skills/Knowledge/Experience:

  • Certified Business Analysis Professional CBAP
  • PMI – Professional in Business Analysis PMI-PBA
  • PMI – Agile Certified Practitioner PMI-ACP
  • Experience using Azure DevOps or Jira for agile software development and work item tracking.
  • Experience with automated testing tools such as TestComplete Cucumber or Selenium.

Required Skills/Knowledge/Experience:

  • Advanced understanding of enterprise data management concepts and tools., Required 8 Years
  • Experience delivering business and systems analysis artifacts, Required 8 Years
  • Experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology., Required 5 Years
  • Proven experience in organizing and maintaining Product and Sprint backlogs., Required 5 Years
  • Proficiency in translating client and product strategy requirements into application requirements and user stories., Required 8 Years
  • Defining acceptance criteria and managing the acceptance process with development teams., Required 5 Years
  • Exceptional written and oral communication skills, with a proven ability to work well with a diverse set of peers and customers, Required 8 Years

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

Data Warehouse Technical Architect

  • Location: Richmond, VA
  • Type: Contract
  • Job #33266

Data Warehouse Technical Architect
*Local to Richmond, VA preferred
*This is a hybrid position with 2-3 days/week onsite for the first 3 months, then 1 day/week onsite afterwards

Description:

  • Data architect to provide data intake data governance data transformation data quality data Lineage metadata and master data management data virtualization data services and consumption.
  • Extensive experience with cloud infrastructure.
  • We are seeking an experienced Data Warehouse Technical Architect who will be responsible for supporting and evolving our existing data warehouse technologies which include Oracle Datawarehouse IBM DataStage and MFT.
  • The ideal candidate will also have deep experience in data management and governance tools like IBM Information Governance Catalog IGC Information Knowledge Catalog IKC or Collibra ensuring effective data quality management including data quality data lineage metadata and master data management.
  • This role also requires expertise in modern cloud data warehouse technologies such as Azure Synapse Analytics or Snowflake or Google Big Query Azure Data Lake and Azure Data Factory with the ability to support existing on-premises systems while also collaborating with Enterprise Architecture to create roadmaps that transition the organization to future data technologies.

Responsibilities:

  • Provide technical oversight and support for existing data warehouse technologies including Oracle Data warehouse and DataStage.
  • Collaborate with Enterprise Architecture teams to define and implement roadmaps for transitioning to modern cloud-based data warehousing solutions.
  • Design develop and maintain data governance and management processes using tools like IGC IKC or Collibra.
  • Conduct data capacity planning life cycle duration usage requirements feasibility studies.
  • Ensure the data infrastructure meets the needs of business operations by ensuring data quality integrity and security.
  • Work closely with business analysts developers business users architects and DBAs to ensure the data warehouse supports business goals.
  • Drive initiatives related to data integration ETL processes and data migration strategies.
  • Provide leadership and mentorship to the data warehouse team ensuring best practices in data architecture and engineering are followed.
  • Monitor performance and manage scaling strategies for existing data warehouse environments.
  • Stay up to date with industry trends and innovations in data warehouse and data management technologies recommending improvements as necessary.

Skills/Knowledge/Experience:

  • 15 years of experience in data warehousing and data architecture.
  • Extensive experience in data mining large scale data modeling data profiling and data mapping.
  • Experience with Azure Cloud Azure Data Factory and Data Bricks.
  • Experience with different database platforms and services like SOAP REST etc.
  • Strong experience with Oracle DataStage and IBM Integration Bus IIB for data integration and ETL.
  • Solid experience with data management and governance tools like IBM Information Governance Catalog IGC Information Knowledge Catalog IKC or Collibra.
  • Expertise with modern cloud data warehouse platforms such as Azure Synapse or Snowflake.
  • Experience in defining and implementing data governance frameworks and ensuring data quality management.
  • Proven experience in designing and implementing scalable data warehouse solutions and strategies.
  • Understanding of ETL processes data integration strategies and data migration in both on-premise and cloud environments.
  • Familiarity with data modeling data lakes and big data technologies.
  • Strong analytical and problem-solving skills with the ability to balance competing priorities.
  • Experience working in collaboration with Enterprise Architecture teams to create strategic roadmaps for data platforms.
  • Excellent communication and stakeholder management skills with the ability to work cross-functionally across teams.

Preferred Skills/Knowledge/Experience:

  • Knowledge of big data tools like Hadoop Spark and Kafka.
  • Certifications in Oracle Azure or Snowflake technologies.
  • Experience with data privacy regulations like GDPR CCPA and best practices in data
  • security
  • Experience with Automation and AI in Data Warehousing

Required Skills/Knowledge/Experience:

  • Advanced skills in Data Warehousing, Data Analytics and Data Architecture, Required 15 Years
  • Strong Background in data governance, data quality, data lineage and enterprise master data management, Required 15 Years
  • Experience working with Oracle PL/SQL and SQL Server Database Developement., Required 15 Years
  • Written and oral communications, Required 15 Years
  • Familiarity with data modeling, data lakes, and big data technologies., Required 15 Years
  • Expertise with modern cloud data warehouse platforms such as Azure Synapse or Snowflake., Required 12 Years
  • Strong Experience with other data integration tools and techniques including IBM DataStage, IBM IKC or Collibra, Required 12 Years
  • Experience to use Snowflake, Highly desired 10 Years
  • Experience with Automation and AI in Data Warehousing, Highly desired 10 Years
  • Knowledge of big data tools like Hadoop, Spark, and Kafka., Highly desired 10 Years

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

Senior Project Director

  • Location: Raleigh, NC
  • Type: Contract
  • Job #33265

Senior Project Director
*This is a remote position

Description:

  • The client is seeking a Project Director to support and manage the day-to-day activities in planning and administering the statewide effort of the Transitions to Community Living Initiative TCLI as mandated by the US Dept. of Justice and State of NC Voluntary Settlement Agreement dated August 23, 2012.
  • This role serves at a senior level as a member of the leadership team and is responsible for leading and providing project management for the entire program.
  • Job responsibilities include the following:
  • Manage the day-to-day implementation of all sections of the settlement depending upon the scope and complexity of the work and as delegated by the Special Advisor on ADA
  • Serve in the capacity of the Special Advisor on ADA in their absence
  • Direct other managerial professional and support staff in the delivery of services in the assigned units and program areas of the client as their duties pertain to the Olmstead Plan and TCLI Settlement and act with full delegated authority
  • Develop goals and objectives collaboratively with team leads from the various divisions within the client and among external partners involved in the TCLI
  • Transition team requirements as outlined in the TCLI Settlement
  • Work within a complex matrix of resources including both personnel and monetary and pre-determined requirements to fulfill the settlement agreement
  • Provide day to day leadership in developing and maintaining involvement and cooperation with both the public and private sector components of the delivery system
  • This position requires a valid driver’s license and travel throughout the 100 counties in the State and occasional overnight travel.
  • The person must demonstrate an extensive track record managing projects delivering large projects within a complex matrix organization.
  • Must have excellent communications skills must be well organized and exhibit excellent follow-up and follow-through skills.

Responsibilities:

  • Provide leadership in managing a large-scale complex project using best practices.
  • Knowledge and competency in the project schedule building process including techniques for estimation developing contingency.
  • Manage the critical day-to-day operational elements of assigned project including project goals/objectives, financials scope, quality schedule resourcing vendor management dependencies risks status reporting stakeholder engagement business readiness/organizational change management value realization necessary to deliver specified requirements objectives and value.
  • Document the project charter roles tasks and measures of success.
  • Provide leadership by facilitating project definition planning budgeting scheduling and resource planning to accomplish project objectives while managing applicable scope quality time and cost constraints.
  • Provide leadership and support for both project team and business partners while working cross-functionally to solve problems and implement changes and ensure appropriate and professional communication among stakeholders.
  • Manage projects throughout the project lifecycle. Evaluate progress and quality manage issue resolution process and take corrective action as necessary.
  • Ensure adherence to the clients’ IT Division Project Management Office and other applicable state/federal policies and procedures.
  • Develop quality business relationships so that client needs can be anticipated and addressed.
  • Proactively develop innovative approaches risk mitigation strategies and quality control.
  • Actively engage in development or oversight of the development of all documentation for project.
  • The position requires the ability to work well in a team environment as well as skills to facilitate communication team focus influence service-oriented problem-solving analytic thinking planning personal development and decisiveness.
  • Using these attributes the candidate will communicate individual roles and project/program expectations for both internal and external teams develop detailed project plans and schedules provide work direction and leadership to assigned projects or programs including sub projects and at times individual project members including scheduling assignment of work and review of project efforts using a strong blend of Project Management business analysis and technical experience.
  • This position also monitors and audits project or program milestones and critical dates to identify potential jeopardy of project schedule and identifies ways to resolve schedule issues provides required project status reporting assesses variances from the project plan gathers metrics and develops and implements changes as necessary to ensure that the project remains within specified scope and is within time cost and quality objectives.

Required Skills/Knowledge/Experience:

  • At least 7 years of project management experience, preferably with large, complex automation implementation efforts in an Agile development framework, Required 7 Years
  • Proven ability to collect data from multiple sources such as performance measures to develop goals, Highly desired 7 Years
  • Experience establishing clear goals and objectives, setting deadlines, managing multiple concurrent projects and directing others in completing the wo, Highly desired 7 Years
  • Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability., Required 7 Years
  • Hands on experience managing project risk, cost, schedule, quality, testing, and communications, Required
  • Solid work experience with project management tools (e.g. Microsoft Project), Required 7 Years
  • Hands on experience managing application acceptance testing., Required 5 Years
  • Demonstrated proficiency at making decisions and leading others in the adoption and implementation of those decisions, Required
  • Experience with MS Office., Required
  • PMP certification and/or advanced degree in Business, Public Health or Mental Health, Highly desired
  • Demonstrated presentation and training skills., Required
  • Demonstrated oral and written communication skills., Required
  • Solid work experience managing implementation projects in the healthcare arena working with multiple statkeholders, Highly desired 7 Years
  • Ability to troubleshoot/resolve quality control issues through changing processes, Highly desired 5 Years
  • Solid work experience managing projects implementing healthcare systems including applicable data transmission and interface requirements, Required 7 Years
  • Proven ability to anticipate probable outcomes and be proactive in any needed adjustments and ability to review and amend methodology and procedures, Highly desired
  • General knowledge of ADA and the Olmstead Decision, Required
  • Advanced degree in Business, Public Health or Mental Health, Required
  • Extensive experience around business policy and procedures , Required

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
 

Senior Salesforce Application Developer

  • Location: Raleigh, NC
  • Type: Contract
  • Job #33264

Senior Salesforce Application Developer
*This is an onsite position

Description:

  • The client requires the services of a technical specialist to enhance and maintain Salesforce Provider Portal for the Emergency Child Care Subsidy Program module within the North Carolina Families Accessing Services through Technology application.
  • This portal will be used by providers who are accepting and providing childcare services for children of essential workers.
  • The Senior Salesforce Application Developer is responsible for the overall development and product management of the Salesforce Provider Portal.
  • Responsibilities include compiling requirements for the Salesforce application to enable varied business functions managing risks and issues associated with design choices supporting definition of user roles and profiles security settings access settings User Profiles Role Hierarchy Sharing Rules and Security and identifying opportunities for application optimization integration redesign or development.
  • This role must exhibit the ability to design applications to support business processes and reporting requirements and be familiar with the Salesforce development environments and the options available to deploy applications and manage changes on the Lightning Platform.
  • This role is also responsible for identifying production risks and areas for improvement update and develop custom validations and/or code as needed based on business requirements and support configuration updates to the Salesforce environment.
  • The division is planning additional pandemic efforts for Emergency Child Care portal such as continuation of staff bonuses to teaching and non-teaching staff who are serving in childcare facilities during these pandemic times.
  • Also, the division is planning a new initiative to pay staff salaries if they are sick or absent due to COVID and support substitute staff salaries.
  • Division may also continue with school age family support process.
  • In addition to the continuation of operations with Emergency Child Care portal this position will explore options to increase usability of existing Subsidized Childcare provider portal and support similar needs within the Child Welfare area to develop applications for new or extended functionality.

Required Skills/Knowledge/Experience:

  • Salesforce Certified Platform App Builder Certification, Required
  • Salesforce Platform Developer 1 Certification, Required
  • Experience using Salesforce Platform Community, Service Cloud, and Gov Cloud, Required 4 Years
  • Experience with Salesforce Object Query Language (SOQL) and and Salesforce Object Search Language (SOSL), Required 4 Years
  • Experience using Shield and Lightning, Required 7 Years
  • Experience with object-oriented languages such as Apex, Java, JavaScript, C#, and Ruby., Required 7 Years
  • Experience with Model View Controller (MVC) architecture and component-based architecture, Required 7 Years
  • Experience with requirements analysis and business process design., Required 7 Years
  • Experience with Salesforce Flows, Required 7 Years
  • Experience with developing Lightning components (Both Aura and LWC), Required 3 Years
  • Experience with Copado Release Management, Required 3 Years
  • Salesforce Certified Administrator certification., Required
  • Salesforce Certified Service Cloud Consultant Certification., Required
  • Experience in using Ownbackup, Highly desired

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
 

Epic Principal Trainer

  • Location: Raleigh, NC
  • Type: Contract
  • Job #33263

Epic Principal Trainer
*This is a remote position

Description:

  • 3 Experienced Epic-certified Principal Trainer PTs needed for HIM/Identity Long Term Care, EpicCare, Clinical Documentation, and Intermediate Care Facility EpicCare Clinical Documentation end users superusers and train-the-trainer training.
  • Candidates for each position must have completed and active certifications and listed minimum experience required for assigned Epic applications:

Certifications and Experience:

  • HIM and Identity Curriculum Certification
  • TED105 Training Wheels Behind the Scenes
  • TED300 Training Environment Build Certification
  • 2 years minimum experience as a HIM/Identity Application Principal Trainer through a full implementation from pilot for customer build
  • Previous MST Build experience on HIM/Identity Application at project implementation pre-go live MST build

Responsibilities:

  • Developing role-based training content independently or with team members using a variety of software programs tools and applications such as Microsoft Office.
  • Designing developing and maintaining instructional materials.
  • Maintaining policy and procedure documentation.
  • Incorporating feedback from others into existing training and training administration procedures
  • Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions.
  • Assisting with building and testing of training environments MST environments and providing support and troubleshooting issues.
  • Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed.
  • Preparing training lessons printing materials and setting up the training room and environment prior to the training session.
  • Presenting information verbally and in writing in a clear and easy-to-understand manner.
  • Following up with trainees outside of the classroom to offer additional support.
  • Serving as an expert educator to state staff.
  • Training and credentialing additional classroom trainers as needed train-the-trainer.
  • Training staff and end users by teaching technical topics as needed.
  • Support curriculum and training development for third-party applications as needed by management
  • Managing application assignments by prioritizing assignments and by creating and adhering to timelines.

Required Skills/Knowledge/Experience:

  • Developing role-based training content, independently or with team members, using a variety of software programs, tools, and applications, Required 3 Years
  • Designing, developing, and maintaining instructional materials., Required 3 Years
  • Maintaining policy and procedure documentation., Required 3 Years
  • Incorporating feedback from others into existing training and training administration procedures, Required 3 Years
  • Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions., Required
  • Assisting with building and testing of training environments (MST environments) and providing support and troubleshooting issues., Required
  • Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed., Required
  • Preparing training lessons, printing materials, and setting up the training room and environment prior to the training session., Required
  • Presenting information verbally and in writing in a clear and easy-to-understand manner., Required
  • Following up with trainees outside of the classroom to offer additional support., Required
  • Serving as an expert educator to state staff., Required
  • Training staff and end users by teaching technical topics as needed., Required
  • Managing application assignments by prioritizing assignments and by creating and adhering to timelines., Required

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
 

Azure Databricks Engineer

  • Location: Raleigh, NC
  • Type: Contract
  • Job #33262

Azure Databricks Engineer
*Local to the Triangle Region of NC only please
*This is a hybrid position with 1-2 days/month onsite

Description:

  • The clients’ Transportation Web Systems Team seeks an Azure Databricks Engineer who will work with existing staff to plan and design ETL pipelines and product solutions using Azure Databricks.
  • The person filling this role will create resilient processes to ingest data from a variety of on-prem and cloud transactional databases and APIs.
  • Responsibilities will also include developing business requirements facilitating change management documentation and actively collaborating with stakeholders.
  • This individual will work closely with a development technical lead and discuss all aspects of the design and planning with the development team.

Responsibilities:

  • Research and engineer repeatable and resilient ETL workflows using Databricks notebooks and Delta Live Tables for both batch and stream processing
  • Collaborate with business users to develop data products that align with business domain expectations
  • Work with DBAs to ingest data from cloud and on-prem transactional databases
  • Contribute to the development of the Data Architecture for the clients’ Transportation:
  • By following practices for keeping sensitive data secure
  • By streamlining the development of data products for use by data analysts and data scientists
  • By developing and maintaining documentation for data engineering processes
  • By ensuring data quality through testing and validation
  • By sharing insights and experiences with stakeholders and engineers throughout DIT – Transportation

Required Skills/Knowledge/Experience:

  • Excellent interpersonal skills as well as written and communication skills., Required 5 Years
  • Able to write clean, easy-to-follow Databricks notebook code, Required 2 Years
  • Deep knowledge of data engineering best practices, data warehouses, data lakes, and the Delta Lake architecture, Required 2 Years
  • Good knowledge of Spark and Databricks SQL/PySpark, Required 2 Years
  • Technical experience with Azure Databricks and cloud providers like AWS, Google Cloud, or Azure, Required 2 Years
  • In-depth knowledge of OLTP and OLAP systems, Apache Spark, and streaming products like Azure Service Bus, Required 2 Years
  • Good practical experience with Databricks Delta Live Tables, Required 2 Years
  • Knowledge of object-oriented languages like C#, Java, or Python, Desired 7 Years

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

 

Hyland OnBase Systems Administrator

  • Location: Mechanicsburg, PA
  • Type: Contract
  • Job #33259

Hyland OnBase Systems Administrator
*Local to the greater Harrisburg/Mechanicsville/Central PA area only please
*This position is primarily remote however candidates will need to be onsite when needed

Description:

  • The client requires the services of a Hyland OnBase Systems Administrator to support an OnBase implementation.
  • The administrator serves as the principal point of contact for all application software database and hardware that supports the OnBase solution including planning for and executing software and hardware upgrades.
  • The administrator provides daily application administration monitoring and maintenance support of the OnBase product and the supporting infrastructure.
  • This position assists staff with the design development and implementation of efficient electronic business processes to eliminate paper records and maintains existing and develops new OnBase solutions in support of these processes.
  • This position also performs planned maintenance and emergency support during non-business hours.

Responsibilities:

  • Provide technical support to end users in a timely fashion
  • Work as a team member with additional System Administrators Project Manager Business Analysts and other roles within the Bureau of Information Technology
  • Prioritize daily tasks live production issues projects and customer support
  • Review current processes hardware and software to ensure resources are functionally properly and efficiently. Validate technical specifications and infrastructure requirements.
  • Assist with planning setup and configuration of the infrastructure architecture server hardware and operating systems as required
  • Review available software maintenance/upgrades plan for and perform software maintenance and upgrades as required during scheduled off-hours maintenance windows
  • Design develop test and migrate new project solutions or enhancements to existing solutions across SIT UAT Production environments
  • Document evaluate prioritize and resolve defects
  • Respond to and resolve issues reported during normal business operational hours and off-hours
  • Monitor operations and capacity to ensure optimum performance
  • Create documentation of system changes or existing processes and distribute to appropriate parties
  • Work with the client/PBPP OnBase Support Vendor currently Keymark for technical support as needed
  • Assist with discovery and documentation of business requirements for new OnBase solutions
  • Assist with training identified subject matter experts
  • Communicate system downtime and project deployments with business owners and end users
  • Understand maintain and enhance external integrations within OnBase

Required Skills/Knowledge/Experience:

  • Technical expertise in Hyland OnBase, Required 7 Years
  • OnBase System Administration, Required 7 Years
  • Enterprise-wide Records Management Program, Required 7 Years
  • Experience with OnBase Reporting Dashboard, Required 5 Years
  • Hyland OnBase Certified System Administrator (OCSA), Required
  • Hyland OnBase Certified Workflow Administrator (OCWA), Required
  • OnBase Workflow Experience, Highly desired 5 Years
  • Kofax Capture Software, Highly desired 5 ears
  • Experience with OnBase System Upgrade, Highly desired 5 Years
  • Hyland OnBase Certified Workview (OCWV), Highly desired
  • Hyland OnBase Certified Application Programming Interface (OCAPI), Highly desired

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

Business Analyst

  • Location: Richmond, VA
  • Type: Contract
  • Job #33258

Business Analyst
*This is a hybrid position with 3 days/week onsite

Description:

  • The clients’ Business Integrated Solutions Division BISD is seeking a highly experienced Business Analyst to join our Business Analytics and Testing Support Team.
  • This role requires strong stakeholder management skills and the ability to take initiative with minimal supervision.
  • The Business Analyst will serve as the voice of the customer ensuring that business needs are clearly understood articulated and documented.
  • The Business Analyst will work in both Agile Sprint and traditional Waterfall methodologies for the Software Development Lifecycle SDLC contributing to ensuring that customers’ requirements are met through the development and delivery of requested enhancements.

Responsibilities:

  • Act as the voice of the customer working with project team members and business stakeholders to fully understand business processes pain points and customer needs.
  • Develop expertise in customers business applications and organizational data management concepts advocating for the customer throughout the SDLC.
  • Conduct Root Cause Analysis to identify system gaps and deficiencies that impact the customer and require a business technical or blended approach for resolution.
  • Diagram current processes and propose modifications using process flows context diagrams and data flow diagrams to ensure clarity for both technical and non-technical stakeholders.
  • Discover and document customer-centric requirements user stories and acceptance criteria with a focus on improving business and technical processes.
  • Decompose requirements into Epics and Features create clear and concise user stories that are aligned with customer goals and are easy to implement by technical teams.
  • Map user stories to technical designs for system modifications ensuring that solutions meet customer expectations.
  • Identify and group related user stories into Themes document dependencies ensuring alignment with customer priorities and business processes.
  • Assist the Product Owner in maintaining the product backlog with a customer-first mindset.
  • Perform Quality Analyst functions defining test objectives test plans and test cases while executing tests including regression testing to ensure customer satisfaction.
  • Coordinate and facilitate User Acceptance Testing UAT with business stakeholders ensuring that the customer is at the center of the testing process and keeping Project Managers/Scrum Masters informed of progress.

Skills/Knowledge/Experience:

  • Minimum of 10 years of experience delivering business and data analysis artifacts with a customer-focused approach.
  • 5 years of experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology including representing the customer during sprint reviews.
  • Experience organizing and maintaining Product and Sprint backlogs ensuring prioritization based on customer needs.
  • Proficiency in translating client and product strategy requirements into Epics Features and User Stories ensuring alignment with customer goals.
  • Strong data analysis background organizational data management concepts and SQL/database experience particularly in supporting customer-driven solutions.
  • Proficient in defining acceptance criteria and managing the acceptance process with the customer in mind.
  • Experience with software development applications such as Azure DevOps and/or Jira.
  • Expertise with Microsoft Office products Word Excel Access Outlook Visio PowerPoint Project Server.
  • Experience with reporting systems operational data stores data warehouses data lakes and data marts.
  • Exceptional written and oral communication skills with a proven ability to advocate for customers while working with a diverse set of peers and stakeholders.

Preferred Skills/Knowledge/Experience:

  • Certified Business Analysis Professional CBAP
  • PMI – Professional in Business Analysis PMI-PBA
  • PMI – Agile Certified Practitioner PMI-ACP
  • Experience using Azure DevOps or Jira for agile software development and work item tracking.
  • Experience with automated testing tools such as TestComplete Cucumber or Selenium.

Required Skills/Knowledge/Experience:

  • Experience delivering business and systems analysis artifacts, Required 8 Years
  • Experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology., Required 5 Years
  • Proven experience in organizing and maintaining Product and Sprint backlogs., Required 5 Years
  • Proficiency in translating client and product strategy requirements into application requirements and user stories., Required 8 Years
  • Defining acceptance criteria and managing the acceptance process with development teams., Required 5 Years
  • Exceptional written and oral communication skills, with a proven ability to work well with a diverse set of peers and customers, Required 8 Years

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!