Senior Business Systems Analyst
Job Description:
- This role belongs to the Microsoft Center of Excellence team, and the person in this role will assist with both capital and O&M projects related to Generative AI/ChatGPT initiatives as a Business Systems Analyst.
- This includes collecting and documenting requirements, writing functional development specs, writing and running thorough test plans, and helping with implementations.
Responsibilities:
- Work with business teams to collect the requirements for chosen processes.
- Write Requirements Documentation that records the detailed requirements.
- Take part in the solution design and clear up any questions on requirements.
- Liaise between the business stakeholders and developers.
- Work with the developers and offer help needed for testing the automation solutions.
Required Skills/Experience:
- 5+ years of experience as a business or functional analyst
- 5+ years of experience creating process maps, collecting business requirements with a strong focus on application testing. Experience in writing and running test scripts and writing technical specifications for developers.
- Proven ability to work independently, or as the backup BSA, on capital projects and O&M activities for multiple client areas.
- Experience working in and/or leading teams of people with different disciplines. Includes working with clients to collect requirements, develop technical specifications, configuration, unit/regression testing, and performing change management activities.
- Ability to provide second and third level support for inquiries sent to the IT Help Line; use Quality Center for documenting and tracking work requests.
- Data analysis skills and experience troubleshooting application functions or database results
- Strong written and oral communication skills.
- Working experience with the following technologies: Mobile & Web .Net technologies, Power Platforms, ChatGPT, Azure OpenAI Services.
- Education (preferred): Bachelor’s degree or other education in Computer Engineering, Computer Science, or Information Systems, or equivalent technical experience.
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