Business Systems Analyst
*This is a remote position
Description:
- The Business Systems Analyst will play a pivotal role in the successful implementation and support of the Cityworks AMS platform.
- This position involves collaborating with stakeholders to analyze business processes, gather requirements, configure the Cityworks system, provide testing, and ensure it aligns with organizational objectives.
Responsibilities:
- Gather and document business requirements for the Cityworks AMS implementation.
- Review and provide feedback on system design, data conversion, and integration documents.
- Conduct testing for system configurations, data conversions, and integrations.
- Develop and deliver training materials and provide support during training sessions.
- Maintain and update project documentation, including system design, test cases, and training materials.
Education:
- Bachelor’s degree in Information Systems, Business Administration, or a related field.
Skills/Knowledge/Experience:
- 3+ years of experience in business analysis, system design, or a related role.
- Experience with Cityworks AMS or other municipal asset management systems is preferred.
- Prior experience working on projects in the water industry or with water utilities is a significant plus.
- Familiarity with data conversion and system integration processes.
- Experience with GIS systems and spatial data analysis is preferred
- Familiarity with software development life cycle (SDLC) methodologies.
- Proficiency in system configuration and documentation tools.
- Familiarity with data mapping, conversion processes, and integration design
- Knowledge of training development and delivery methods specific to municipal software.
- Strong analytical skills to assess business needs and system requirements.
- Proficiency in documenting meeting minutes, system designs, test cases, and training materials.
- Excellent communication and collaboration skills to work with stakeholders and team members.
- Experience with testing methodologies and tools for system configuration, data conversion, and integration testing.
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