Business Analyst
*This is a hybrid position with 3 days/week onsite required
Description:
- The incumbent Business Analyst will play a pivotal role in addressing identified issues within the Office of Vocational Rehabilitations OVR data management system in the Commonwealth Workforce Development System CWDS.
- This position involves developing solutions creating an overall plan and building necessary reports.
- The primary focus areas include improving data management practices tracking Measurable Skills Gains MSG and Credential Attainment.
- Additionally, the Business Analyst will work on integrating the Pre-ETS Pre-Employment Transition Services system with the existing VR system.
Responsibilities:
Data Solutions Development:
- Collaborate closely with the OVR team to assess the current state of data management and reporting in CWDS.
- Develop a comprehensive plan to address identified issues and enhance data management practices.
- Propose solutions to streamline processes and improve accuracy.
Reporting and Analysis:
- Create standard and ad hoc reports based on OVRs reporting needs.
- Design report templates and generate reports as required.
- Focus on accurate tracking of MSG and Credential Attainment.
- Investigate and address flaws in the current CWDS tracker system.
Integration of Pre-ETS System:
- Analyze the separation between the Pre-ETS system and the existing VR system.
- Propose strategies to integrate the two systems effectively.
- Streamline the financial system and address issues arising from the switch to Pre-ETS 2.0.
Deliverables:
- 1.A comprehensive plan for improving OVRs data management in CWDS.
- 2.Standard and ad hoc reports as needed by OVR.
- 3.A revised system for tracking Measurable Skills Gains and Credential Attainment.
- 4.A plan for integrating the Pre-ETS and Vocational Rehabilitation systems.
The incumbent must have advanced business analytical skills leadership abilities and be able to perform the following activities:
- Perform Business Process Reengineering BPR including assessment of existing business processes As-Is Assessment determination of future state To-Be Assessment and Requirements and Gap Analysis
- Facilitate Joint Application Development JAD or Detail Design Sessions DDS facilitation
- Document business process requirements and process diagram flows review business policy and procedure documentation create/update documentation as needed and review with business partner and IT administrator resource
- Engage as Liaison between business partner agency and information technology IT staff including Project Manager and internal/vendor development staff. Possess the ability to interact with various staff levels including senior executive managers.
- Collect analyze and document business requirements business rules processes and legislation and generate functional and system requirements documentation required for system development.
- Involved in planning and coordinate overall testing efforts to include test plan creation and execution of test scenarios for system integration testing SIT and User Acceptance Testing UAT.
- Orchestra coordination and execution of Training Plan including development of training materials quick reference guides and standard operating procedures manuals.
- Use specialized software for creation and management of system application documentation tracking system changes tracking reported bugs creation of Test Plans Test Suites Test Cases
- Ensure compliance with all applicable Commonwealth information technology policies and EBR-DC guidelines security and related standards.
- Analyze legislation or other business documentation to determine any necessary IT system or business process changes that are required.
- Ensures proper escalation to appropriate management of issues and potential project risks including compliance risks or limitations of available information technology services risks impacting development completion or impacts to schedules
- Other related Application Lifecycle Management ALM activities related to the Business Analyst functions.
- Evaluate and analyze complex business processes and determine how the information can be relayed in individual parts.
- Perform Business Process Reengineering BPR including assessment of existing business processes As-Is Assessment determination of future state To-Be Assessment and Requirements and Gap Analysis and complete comprehensive documentation outlining findings.
- Execute systematic problem-solving activities by ensuring that issues are reviewed and evaluated based on relevant criteria impacting decision and outcomes.
- Ability to manage multiple projects and tasks at the same time while ensuring focus on completing quality activities and meeting timelines for each.
- As business partner Business Owner define and classify problems evaluating possible outcomes and recommending proposed solutions.
- Exhibit effective oral and written communication skills ensuring that proper levels of details are relayed depending on the audience as interaction with peers managers and executive management will be required.
- Exhibit ability to work both independently and develop relationships with cross-functional team of resources.
- Plan coordinate and facilitate internal business partner session reviews of existing system functionality and potential new system enhancements and/or system requirements.
- Analyze business process requirements and process diagram flows review business policy and procedure documentation create/update documentation as needed and review with OVR/WF and Agency business partner administrator and management resources.
- Interact and provide as needed updates/presentations/reports for OVR/WF Executive Administrative and management staff.
- Manage interpersonal and Team Building efforts for OVR/WF business partner staff.
Required/Desired Skills and Experience:
- Experience using formal requirements gathering methodologies, Required 10 Years
- Experience developing business, functional, and non-functional requirements, Required 10 Years
- Experience developing Requirements Traceability Matrix, Required 7 Years
- Proficiency in SQL, Excel, and data visualization tools., Required 7 Years
- Experience working to facilitate collaboration across the full range of executive, business, and technical resources, Required 7 Years
- Experience with assisting testing efforts to include reviewing test scenarios for UAT and organizing users to Facilitate effective tests, Required 7 Years
- Proven experience as a Business Analyst, preferably in data management and reporting., Required 5 Years
- Experience with Microsoft Office Products (Word, Excel, PowerPoint Visio and Project), Required 7 Years
- Experience with PM methodologies and/or managing & tracking a project against a project plan, Highly desired 5 Years
- Experience working on state government projects/assignments, Desired
- Bachelor’s degree in business administration, Information Systems, or a related field., Desired
- Business Analyst Certification (certification from an accredited organization like IIBA), Desired
- Knowledge of Vocational Rehabilitation programs is a plus., Desired
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