Senior EHR PMO Manager
*This position is primarily remote with occasional onsite meetings and events
Description:
- The EHR PMO Manager under the direction of the EHR IT Program Executive and in collaboration with the EHR program director for the oversight and management of project managers performance and day to day activities.
- The PMO manager’s accountabilities are the following:
- Accountable for the oversight and management of project managers performance and day to day activities
- Accountable for ensuring that the project managers are on track to meet the needs of program directors required deliverables.
- Accountable for creating and maintaining the staffing plan org chart roles and responsibilities
- Accountable for creating consistent transparent and meaningful standard program reporting template in partnership with the program director executives project managers and Epic leaders
- Accountable for acting as an escalation path for the executives’ leaders program director Epic leaders project managers on the project management processes relationship building conflicts and other needs.
Responsibilities:
- Responsible for people and performance management all the project managers
- Hold daily/weekly communications with the project manager to understand and assist the project managers on project management not program-level business or technical decisions.
- Ensures that there is a baseline schedule for the respective projects managed by the project managers
- Ensures that the project managers are keeping the project schedule cost and other components of DITs touchdown tool every week by COB every Thursday
- Review and provide input on status reports and metrics project managers prepare before publishing.
- Ensures all PMs are providing status reports in the same format on time to meet the program reporting needs
- Setting clear expectations for team members including project management deliverables and trackers associated with the respective workstream
- Partners with the project director and Epic implementation director to provide specific assistance to the program
- Manage advise and coach team members by providing guidance on project issues key project success factors and lessons learned.
- Reinforcing the importance of the project together with the executives and the program director and providing consistent communication to the project team.
- Manage capacity demand and utilization of resources needs
- Build strong relationships with the executives program directors Project Managers Analysts Epic DIT and business to influence outcomes.
- Facilitates meetings not regular project meetings aligned toward critical escalation conflicts and resolutions to long-winding and pending challenges
- Create job descriptions and responsibilities for new hires or backfills
- Participates in the interview panel to select project managers analysts and other critical roles
- Recommend hiring and rolling off staff in collaboration with the program director leaders and staffing plan.
- Travel onsite for a week every month for team collaborations celebrate victories and team building
- Be on camera during meetings and one-on-one calls for effective collaborations
Education:
- Bachelor’s or master’s degree in computer science information systems business administration or related field with seven or more years experience in combined waterfall and agile environments along with applicable certifications such as not all are required
Certifications:
- Project Management Institute Certification PMP, PgMP, PfMP ACP etc.
- Scrum Alliance CAL CSP CSM CSPO or advanced certs
- Scaled Agile Framework Certification SAFe – SA or SAFe
- SPC
- Kanban KCP AKT TKP Kanban-EXP
Skills/Knowledge/Experience:
- Experience with one or more agile or traditional methodologies Scrum Kanban SAFe Waterfall etc..
- Program management skills and experience plus significant knowledge of productivity tools with evidence of practical application which is highly desirable.
- Exceptional leadership skills with the ability to develop and communicate the strategic vision and inspire and motivate staff.
- A distinctive blend of business IT financial and communication skills. This is a highly visible position with substantial impact.
- Effective influencing and negotiation skills in an environment where resources often do not directly control this role.
- Excellent analytical strategic conceptual thinking strategic planning and execution skills.
- Strong business acumen including industry domain-specific knowledge of the enterprise and its business units.
- Deep understanding of current and emerging technologies and how enterprises are employing them
- Demonstrated ability to develop and execute a strategic resource plan.
- Excellent verbal and written communication skills including explaining IT concepts and technologies to business leaders as well as business concepts to the PMO staff.
- Key Competencies:
- Leadership Building Relationships Business Acumen and Enterprise Knowledge Change Advocate Influencing Others and Results Oriented
Required Skills/Knowledge/Experience:
- Excellent verbal and written communication skills, including explaining IT concepts and technologies to business leaders, as well as business concepts, Required 15 Years
- A distinctive blend of business, IT, financial and communication skills. (This is a highly visible position with substantial impact.), Required 15 Years
- Experience with one or more agile or traditional methodologies (Scrum, Kanban, SAFe, Waterfall etc.), Required 7 Years
- Program management skills and experience, plus significant knowledge of productivity tools with evidence of practical application, Required 7 Years
- Exceptional leadership skills with the ability to develop and communicate the strategic vision, and inspire and motivate staff, Required 7 Years
- Effective influencing and negotiation skills in an environment where resources often do not directly control this role, Required 7 Years
- Demonstrated ability to develop and execute a strategic resource plan, Required 7 Years
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