Provider Operations Project Manager

  • Location: Raleigh, NC
  • Type: Contract
  • Job #33270

Provider Operations Project Manager
*This is a hybrid position with 4 days/month onsite

Description:

  • The Provider Operations Project Manager will assume project management duties in Provider Operations overseeing the daily activities of new initiatives and monitoring of ongoing projects specific to Project Management Communications Training and Healthy Opportunities PM/Comm/Training/HO.

Responsibilities:

  • Assisting to identify evaluate and resolve complex issues and collaborate closely with leadership and others to develop implement and expand new program initiatives.
  • Oversee new initiatives as assigned to include participation in planning and development meetings educational meetings with vendor and state staff throughout implementation monitoring of work to ensure schedules are maintained and deadlines met and to minimize uncertainty maintain effective communication by keeping the customers educated and informed.
  • Oversee the development and accuracy of provider communications to stakeholders and vendors as well as effective communicate cross functionally with Provider Operations Teams and all other sections within the client and the Fiscal Agent
  • Assess analyze and establish processes and procedures to ensure the accuracy of provider participation and that the Division does not enroll or retain fraudulent entities or non-participating providers.
  • Manage the oversight monitoring and direct operational performance of vendors designing applicable protocols/tools/forms to ensure contractual compliance as assigned.

Required Skills/Knowledge/Experience:

  • Knowledge of NC Medicaid programs and familiarity with Provider Operations, Required 3 Years
  • Excellent analytical, critical thinking and problem-solving skills, Required 3 Years
  • Communication and interpersonal skills, Required 3 Years
  • Attention to details to ensure accuracy in assigned work, Required 3 Years
  • Ability to negotiate and resolve conflicts, Required 3 Years
  • Building commitment within the team, Required 3 Years

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