Senior Business Analyst
*This is a hybrid position.
*Local to the Raleigh, NC area only, please.
Description:
- Our client is seeking a Business Analyst to support development and implementation of the eligibility system and lead business analysis activities and manage projects for Medicaid-specific solutions.
- This position requires experience with Agile Methodologies and knowledge of Medicaid program rules, policies, and procedures.
- The Business Analyst is expected to participate throughout the Software Development Life Cycle (SDLC) and responsibilities include but are not limited to:
Responsibilities:
- Lead Fit/Gap and JAD sessions that map requirements to standard features and functions
- Conduct business operational financial and comparative analysis used to recommend an effective implementation approach.
- Execute data queries to support reporting analysis data validation troubleshooting and testing
- Identify and document business process issues value levers metrics and capabilities
- Develop functional and technical design specifications process flows and system documentation to ensure solutions meet business requirements program objectives and established standards.’
- Refine User Stories and establish acceptance criteria identified for features
- Support system testing activities like developing test scenarios participating in User
Acceptance Testing UAT and defect tracking - Collaborate with business and technical teams to identify training needs and support user readiness for new or enhanced system functionality business processes and operational procedures
- Participate in implementation activities supporting the successful delivery of system enhancements and operational improvements.
- Provide end-user support by assisting with production support activities responding to user questions and helping resolve system related issues.
Skills:
- Strong Knowledge of the Software Development Life Cycle (SDLC), including Agile Methodologies, Required 5 Years
- Knowledge of federal and state regulations related to Medicaid and other human services programs, Required 3 Years
- Ability to analyze complex business processes and recommend technology solutions, Required 5 Years
- Experience analyzing and creating user stories, process flows, use cases, mapping, and business requirements documentation, Required 5 Years
- Experience with requirements traceability, testing support, and user acceptance testing (UAT), Required 5 Years
- Experience facilitating requirements gathering and Joint Application Design (JAD) sessions with Stakeholders, business and technical teams, Required 5 Years
- Proficiency with business analysis and project management tools (e.g: JIRA, Confluence, Visio, Microsoft Office Suite), Required 5 Years
- Ability to work independently and manage medium complexity work efforts, Required 5 Years
- Experience with NC FAST (Cúram Software Suite) or similar integrated eligibility systems, Highly desired 5 Years
- Experience with UI/UX design principles, and user-centric design, Highly desired 3 Years
- SQL Experience for querying and validating data, Highly desired 3 Years
- Experience with Large Language Models (LLMs), including generative Artificial Intelligence (AI) use cases, Highly desired 1 Years
Preferred Qualifications:
- Experience designing intuitive user-centric UI/UX solutions
- Proficiency with SQL for querying and validating data
- Experience with Large Language Models LLMs including generative AI use cases
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