Senior Cloud POS Business Analyst
This is a hybrid position
*Local to Raleigh, NC, only please
*Candidates need to live in the Raleigh/Durham areas no more than 60 miles outside of Raleigh NC.
Description:
- The primary focus will be identifying analyzing and documenting business functional and non-functional requirements.
- Acting as a liaison between IT management and end-users to ensure the new POS technical solution meet DMV business goals.
- We are seeking an expert level Project Business Analyst to support a statewide Cloud POS Modernization initiative.
- Ideal for a senior analyst with deep experience in cloud hosted payment solutions enterprise integrations and complex modernization projects.
- Business leader’s technical teams and vendors to drive requirements testing and deployment of a new cloud-based point of sale platform supporting DMV operations across.
- The analyst partners with leadership field operations engineering teams AWS/cloud architects and vendors to ensure the solution meets modernization objectives improves reliability restores NFC/contactless acceptance and integrates cleanly with DMV enterprise systems.
- This role requires 4 years of professional cloud experience preferably across AWS and Azure including:
- Secure API based payment integrations and data synchronization
- Scalable architecture analysis for high-volume transaction processing
- Performance optimization and monitoring of cloud hosted transactional systems
- Understanding of PCI DSS v4.0 P2PE encryption and tokenization workflows consistent with the modernization strategy
Responsibilities:
- Lead elicitation and validation of business functional nonfunctional and compliance requirements for cloud hosted cashiering payment processing device management and financial reporting.
- Translate modernization drivers-such as PCI DSS compliance risks device management constraints and reconciliation issues duplicate charges refund delays-into actionable requirements.
- Develop user stories acceptance criteria workflows dataflow diagrams and integration specifications for an integrated AWS hosted point-of-sale solution.
- Support UAT cycles validating performance stability customer experience improvements and compliance outcomes.
- Evaluate sync processes between cloud POS DMV backend systems and enterprise financial platforms.
- Support phased statewide rollout preparation including pilot plans training coordination device estate planning and operational readiness.
Skills/Knowledge/Experience:
- 4+ years of professional cloud experience across AWS and Azure
- All skills listed under Skills/Knowledge/Experience marked as Required
Required Skills/Knowledge/Experience:
- This role requires 4 years of professional cloud experience preferably across AWS and Azure.
- Experience supporting and executing User Acceptance Testing (UAT) for complex enterprise solutions, Required 7 Years
- Expert-level experience with cloud-hosted point-of-sale (POS) and payment processing solutions, Required 7 Years
- Strong background in enterprise systems integration and modernization initiatives, Required 7 Years
- Familiarity with AWS or similar cloud architectures supporting POS and payment systems, Required 7 Years
- Ability to translate modernization drivers (e.g., PCI DSS risks, device constraints, reconciliation issues) into actionable requirements, Required 7 Years
- Strong understanding of payment device management, NFC/contactless acceptance, and cashiering processes, Required 7 Years
- Ability to assess performance, stability, customer-experience outcomes, and compliance alignment during testing and deployment, Required 7 Years
- Proficiency in eliciting, analyzing, and validating business, functional, non-functional, and compliance requirements, Required 7 Years
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