Senior Business Analyst
*This is a Hybrid position – 2 days in the office and 3 days remote per week.
*Local to Dauphin County, PA only, please
Description:
Senior Business Analyst to work on requirements gathering, design and testing for the modernization. This critically important for resolving complaints from the public with utilities companies. A three-year long modernization effort is about to start that will involve the planning and delivery of this exciting project. This role will be responsible for working with the business unit subject matter experts and identifying and recommending key system improvements while retaining the existing key functionality and ensuring it is migrated to the new system.
This role requires someone with a strong background in identifying ways to make process improvements wherever they can occur. This position will require an individual that
can work well with a team and be able to work independently. This role will make recommendations to the business unit be able to clearly document them and be able to discuss in detail with other team members such as the Product Manager Data Modeler Developers and Product Owner. This individual will also need a strong testing background and will be able to test the functionality of the system to verify the accuracy of the changes.
Responsibilities
- Document the existing requirements and verify all key functionality is accounted for.
- Prioritizes requirements link them to legislative/policy requirements where applicable.
- Work with the various business units and make recommendations for system improvements.
- Propose new features that bring business value to the system.
- Work directly with the Product Manager in the translation of business requirements into clear user stories and define the acceptance criteria.
- Assist in analyzing technical approaches including potential platform architecture and integration decisions as needed.
- Work with the Product Manager as needed to assist in assuring business requirements is clearly understood by the technical delivery team.
- Support change management user adoption and training efforts related to the modernized solution as needed.
- Ensure the product aligns.
- PUC standards for security accessibility WCAG data privacy and compliance.
- Help identify risks dependencies and impediments.
- Provide regular status updates and recommendations to IT leadership and business sponsors.
Required Skills/Knowledge/Experience:
- Business Analyst of which at least three are in a Senior Analyst role, Required 7 Years
- Demonstrated experience analyzing legacy applications or leading digital transformation requirement gathering, Required
- Strong experience gathering requirements and translating them into clearly understood user stories, Required
- Working knowledge of Agile/Scrum methodologies and tools (Azure DevOps, Jira, or similar), Required
- Experience with the testing of large projects, Required
- Experience leading and coordinating UAT, Required
- Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences, Required
- Strong organizational and prioritization skills with the ability to manage competing demands, Required
- Experience with analysis as it relates to enterprise application modernization (e.g., migrating from legacy platforms, moving to modern architecture, Highly desired
- Experience with process improvement and business process reengineering, Highly desired
- Knowledge of accessibility standards (WCAG 2.1) and public-sector compliance requirements, Highly desired
- Previous experience working with similar public-sector organizations, Highly desired
- YAFOS Certification, Highly desired
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