Program Manager
*This is an onsite position, candidates local to Mechanicsville, VA only, please
Description:
- The Program Manager will be responsible for successfully planning organizing and motivating a diverse program team throughout development and delivery process including all phases of projects and for delivery management.
- The Program Manager provides leadership and direction to a team responsible for delivering efficient and effective technology initiatives to users.
- This role ensures all programs are executed in alignment with Tollings technology strategy.
- The Program Manager oversees the development and support of EZPass applications including implementing application solutions and resolving support tickets.
- Key operational responsibilities include direct oversight of team performance promoting continuous improvement collaborating with peer Program Managers and planning and executing broader EZPass initiatives.
- The program delivers services across the full Software Development Lifecycle SDLC.
Responsibilities:
- Assist in team development while holding teams accountable for their commitments and removing roadblocks to their work.
- Facilitate multi-disciplinary teams in the development of plans goals objectives policies and procedures for completion of a program.
- Oversee and manage execution and/or coordination of day-to-day program activities as required.
- Manage working relationships with key stakeholders including executive management business management vendors program sponsors suppliers and technology management.
- Set program goals that are consistent with technical objectives and the agency’s overall technology strategy.
- Track and communicate a program’s progress from a schedule cost and risk perspective to the program team customers and program stakeholders.
- Collaborate with peer Program Managers on Tolling program projects.
- Drive consistent program delivery through the entire program lifecycle including execution of procurements definition of program plans resource allocation management of program risks scope and schedule delivery of value and well-ordered transitions to operations.
- Develop and maintain program plans task lists schedules risks and status to include resource allocation and schedules.
- Exhibit significant emotional quotient EQ in handling program challenges and maintain a positive program culture in line with our client’s mission and shared values.
- Proven ability to lead mentor and develop cross-functional application development teams including full-time employees and contractors
Skills/Knowledge/Abilities:
- Strong experience leading the business and IT resources through the discovery and
documentation of business and technical requirements in request for proposal and statement of requirement formats. - Strong analytical organizational and decision-making skills.
- Exceptional interpersonal skills for collaborating and team building.
Exceptional verbal and written communication skills with the demonstrated ability to simplify and briefly succinctly communicate complex issues to multiple audiences. - Ability to lead others to implement new approaches systems structures and methods.
- Ability to define and balance the competing demands for quality scope schedule and cost.
- Communicate timelines and expectations to technical and business staff.
- Ability to analyze and document system processes.
- Solid understanding of software development lifecycle models.
- Exceptional knowledge of both Agile and Waterfall program management principles and practices. In addition, the ability to blend them together in the right proportions to fit a particular program and business environment.
- Knowledge of process engineering and re-engineering techniques and practices.
- Strong leadership skills
- Proficiency with cloud platforms e.g. Azure AWS and modern infrastructure practices
- Familiarity with DevOps methodologies including CI/CD pipelines and version control systems
- Strong knowledge of Agile Scrum and software development lifecycle SDLC methodologies
- Demonstrated ability to manage application lifecycle activities including maintenance enhancements and modernization initiatives
- Experience leading technical debt reduction and application refactoring efforts
- Ability to ensure high levels of application performance scalability reliability and
security - Working knowledge of security standards regulatory requirements and compliance
frameworks e.g. PCI - Experience supporting internal and external audits and implementing IT governance best
practices - Strong analytical problem-solving and decision-making skills with the ability to drive continuous improvement and innovation
Education/Certifications:
- The candidate must have a minimum of 5 years of experience managing people and large programs and a bachelor’s degree.
- Fluency in MS Office tools such as Microsoft Project Visio and Office required.
- Experience with Program Management Office methodologies and practices is highly preferred.
- PMP
- Certification preferred
- Tolling Experience preferred
Required Skills:
- Experience managing people and large programs and a bachelor’s degree., Required 5 Years
- Experience with DevOps methodologies, including CI/CD pipelines and version control systems, Required 5 Years
- Strong knowledge of Agile, Scrum, and software development lifecycle (SDLC) methodologies, Required 5 Years
- Demonstrated ability to manage application lifecycle activities, including maintenance, enhancements, and modernization initiatives, Required 5 Years
- Experience with both Agile and Waterfall program management principles and practices, Required 5 Years
- The ability to blend both Agile and Waterfall program management in the right proportions to fit a particular program and business environment., Required 5 Years
- The candidate should have 10 years of overall IT experience, Required 10 Years
- Proven ability to assess candidate qualifications, competencies, and cultural fit to build high-performing teams., Desired 5 Years
- Fluency in MS Office tools such as Microsoft Project, Visio, and Office required., Desired 5 Years
- Working knowledge of security standards, regulatory requirements, and compliance frameworks (e.g., PCI), Highly desired 5 Years
- Experience supporting internal and external audits and implementing IT governance best practices, Highly desired 5 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
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