Power BI Reporting Analyst
*Local to Richmond, VA only please
*This is a remote position
*Candidate will need to report onsite to collect equipment
*Candidate may choose to either work part time at 20 hours/week or full time at 40 hours/week
Description:
- This engagement focuses on converting the BugTrack issue management Excel extract into a comprehensive interactive Power BI dashboard for leadership visibility and operational decision making.
- The consultant will collaborate with the business HIT IT and operational teams to define reporting requirements and translate them into a scalable data model and intuitive visualizations.
- Metrics will include but are not limited to total tickets opened/closed aging of open tickets ticket type and category distribution priority trends facility level insights EPMO related tickets and a dedicated AVATAR ticket dashboard opened closed maintenance.
- The consultant will build automated refresh processes apply data quality checks and deliver a polished dashboard ready for leadership review. The resource may also be engaged in other Power BI work related to the client as it arises if time in needed.
Responsibilities:
- Conduct requirements workshops with the business HIT IT and operational stakeholders
- Review and validate the BugTrack Excel extract structure
- Build a Power BI data model optimized for large datasets
- Develop visualizations for ticket volume aging type category priority facility and AVATAR metrics
- Create filters drilldowns and role-based views
- Establish refresh logic and data quality validation steps
- Iterate with stakeholders to refine usability and accuracy
- Mentor and train the clients identified SMEs for long-term maintenance
- Create and develop documentation supporting the dashboards
- Deliverables
- Requirements document and dashboard mockups
- Power BI data model and transformation scripts
- Fully developed BugTrack dashboard with leadership ready visuals
- Documentation for refresh processes and data definitions
- Knowledge transfer session with internal staff
Milestones
- Week 1-3: Requirements gathering data review
- Week 4-8: Data modeling initial dashboard build
- Week 9-10: Stakeholder review refinement
- Week 11-12: Final dashboard delivery documentation
Required Skills/Knowledge/Experience:
- Power BI & Data Modeling Expertise, Required
- Analytics & Data Interpretation, Required
- Stakeholder Engagement & Requirements Gathering, Required
- Technical & Tooling Skills, Required
- Training & Knowledge Transfer, Required
- Project & Delivery Skills, Required
- Experience with EHR systems (Cerner/Oracle Millennium, AVATAR), Nice to have
- Background in operational reporting, Nice to have
- IT service management analytics, Nice to have
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