Digital Payments SME
*Local within 1.5 hours of Middletown, PA only please
*This position is currently remote but may change to hybrid
*This is a part time position
Responsibilities:
- Under the direction of the UBOS Third-Party Contracts Lead the SME will provide both business and technology-informed guidance related to digital payments, enabling efficient contract execution without requiring extensive reliance on technical delivery teams.
- Third-party contracts are those contracts between the PA Turnpike and external vendors that are not the result of a direct competitive bidding process.
- Serve as a subject matter expert supporting the execution of multiple agreements with Payment Services Providers (PSPs) related to UBOS.
- Coordinate contract execution activities across vendors legal counsel and internal stakeholders ensuring timely accurate and compliant completion of digital payments agreements.
- Coordinate with multiple payment vendors and service providers to support negotiation finalization contract execution and readiness activities.
- Serve as the primary point of contact for contract-related questions providing informed responses to legal counsel procurement and internal stakeholders.
- Provide subject matter expertise on payment services and processing models ensuring contractual terms align with operational settlement and integration realities.
- Review analyze and validate contract language related to payment processing settlement refunds network tokenization security fraud prevention and operational responsibilities.
- Support and track all activities related to the procurement negotiation and execution of digital payment vendor agreements.
- Maintain clear ownership of contract status risks dependencies and execution timelines across all payment vendors.
- Prepare and deliver regular status reports summarizing progress risks open items and next steps for each vendor agreement.
- Respond independently to business operational and technology-related contract inquiries minimizing dependency on project technical and business teams.
- Ensure contract activities align with organizational standards policies and governance requirements.
- Develop and maintain productive working relationships with the clients’ legal procurement technology leadership business owners vendors and project sponsors.
- Perform other duties as assigned by the UBOS Third-Party Contracts Lead.
- Fully document all created work associated with this position including technical and functional designs and diagrams test plans test scripts impact analysis reports lessons learned best practices for others to follow plus any other documentation as required by the Commission. This documentation shall follow the format and / or templates as instructed by the Commission.
- Develop and maintain a productive working relationship with technology staff business owners project sponsors vendors and key clients.
- Lead and participate in project team activities for system work efforts related to enterprise systems.
- Work independently to accomplish the tasks and duties assigned.
- Adhere to and follow all The Commission standards policies and procedures.
- Utilize various software and/or technology tools to perform job duties.
- Perform tasks and other duties as related to this position and role and assigned by the Commission.
Preferred Skills/Knowledge/Experience:
- Experience working with Payment Services Providers.
- Knowledge of digital payment technologies and industry standards.
- Strong organizational and project management capabilities.
- Equivalent combination of education and/or experience may be accepted.
- Proficient in the Microsoft Office 365 suite of business software including Teams Word Excel and PowerPoint plus proficient in Microsoft ADO Testing Module.
- Additional beneficial skills include:
- Enterprise Business Solutions specifically SAP projects.
- ITIL / ITSM practices and methodologies.
Education:
- Bachelors degree in business management or information systems.
- Equivalent combination of education and/or experience may be accepted.
Required Skills/Knowledge/Experience:
- Proven experience in digital payments, contract management, or related fields., Required
- Strong understanding of payment services, vendor management, and contract negotiation., Required
- Ability to manage multiple agreements and stakeholders simultaneously., Required
- Familiarity with compliance requirements for payment services and third-party contracts., Required
- Bachelor’s degree in business management or information systems; Equivalent combination of education and/or experience may be accepted., Required
- Experience working with Payment Services Providers., Highly desired
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