Desktop Support Technician
*This is an onsite position
Skills/Knowledge/Experience:
- Considerable knowledge of Microsoft Operating systems Windows 10 or higher Working knowledge of MS Office including Outlook and MS365.
- Considerable knowledge of pc hardware peripherals networks
- Ability to use software tools SCCM Remote Desktop Dameware etc to remotely connect to workstations.
- Excellent troubleshooting skills
- Ability to perform software installations configurations and troubleshooting hardware and software.
- Considerable knowledge of SCCM/SMS
- A strong working knowledge of computer systems hardware and software including drivers and bios.
- Excellent problem-solving analytical and team-working skills.
- Excellent customer service communication and interpersonal skills.
- An openness to learning new technologies.
Required Skills/Knowledge/Experience:
- Strong working knowledge of computer systems, hardware, and software, including drivers and bios, Required 4 Years
- Excellent problem-solving, analytical, and team-working skills, Required 4 Years
- Excellent communication and interpersonal skills., Required 4 Years
- demonstrated ability to obtain feedback from customers to improve training methods., Required 4 Years
- Running reports and analyzing common complaints and problems., Required 4 Years
- An openness to learning new technologies., Required 2 Years
- An openness to learning new technologies., Required 4 Years
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
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