Deployment Technician
*This is an onsite position
*This is a 4-month contract position
Description:
- This position is responsible for completing hardware refreshes (computers some peripherals) for the duration of the FY26 Evergreen project.
Responsibilities:
- Transporting and storing computer inventory following documented procedures potential need to push pull or lift up to 50 lbs regularly
- Imaging computers with Windows 11 utilizing SCCM
- Scheduling computer replacements with end users through ServiceNow completing computer refreshes reclaiming and transporting old computers and documenting inventory updates within HAM Pro in ServiceNow.
- The computer refreshes will take place at each end users desk professional appearance and excellent customer service is expected.
- Experience with ServiceNow HAM Pro and/or Apple iPhone deployment is a huge plus.
- Technicians will be traveling to various county buildings in county vehicle driven by full time employee.
Required Skills/Knowledge/Experience:
- Experience with larger scale deployments (1000/year or similar), Required 2 Years
- Experience transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly), Required 2 Years
- Experience imaging computers with Windows 11 utilizing SCCM, Required 2 Years
- Experience scheduling computer replacements with end users through ServiceNow, Required 2 Years
- Experience with computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow), Required 2 Years
- Experience with ServiceNow & HAM Pro, Highly desired
- Experience with Apple iPhone deployment, Highly desired
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