Clinical Documentation Principal Trainer (Epic)

  • Location: Durham, NC
  • Type: Contract
  • Job #35818
  • Salary: $57.00 - $62.00 Per Hour
  • Hybrid

Clinical Documentation Principal Trainer (Epic)
*This is a 1-year contract position – Hybrid

Responsibilities:

  • Develop and deliver EHR training supporting providers and optimizing documentation workflows.
  • Partner with informatics and IT to improve efficiency, compliance, and patient care outcomes.
  • Must be a Certified Clinical Documentation Principal Trainer from Epic.

Training Development & Delivery 40

  • Design, build, and maintain training curriculum for clinical documentation workflows, e.g., provider documentation templates and SmartTools.
  • Deliver instructor-led, virtual, and at-the-elbow training to providers and clinical staff.
  • Develop training materials, including manuals, eLearning modules, quick reference guides, and simulations.
  • Ensure training content aligns with system updates, regulatory requirements, and organizational standards.

EHR Workflow Expertise 25

  • Serve as a subject matter expert in clinical documentation workflows within the EHR; Epic preferred.
  • Collaborate with application analysts and informatics teams to understand system design and changes.
  • Translate technical build into end-user training content.
  • Support go-live readiness activities and command center operations.

Optimization & Continuous Improvement 20

  • Identify documentation improvement opportunities through feedback, metrics, and workflow analysis.
  • Partner with Clinical Informatics to support optimization initiatives and standardization efforts.
  • Update training materials and strategies based on system enhancements and user needs.
  • Promote best practices for accurate, efficient, and compliant documentation.

Governance & Collaboration 10

  • Participate in governance structures and workgroups related to clinical documentation.
  • Provide input on system design decisions impacting documentation workflows.
  • Ensure alignment with enterprise documentation standards and regulatory requirements.

Support & Evaluation 5

  • Evaluate training effectiveness through surveys, proficiency assessments, and performance metrics.
  • Provide ongoing support and coaching to end users.
  • Maintain training environment and related documentation.

Required Skills, Knowledge & Experience

  • Epic-certified as Principal Trainer in Clinical Documentation — Required — 5 Years
  • Ability to work without close supervision, taking ownership of work activities and ensuring training sessions and materials meet Epic’s standards — Required
  • Experience with clinical documentation improvement (CDI) practices — Required — 3 Years
  • Familiarity with regulatory and compliance standards (e.g., Joint Commission, CMS) — Highly Desired
  • Experience supporting large-scale EHR implementations or upgrades — Highly Desired
  • Certified in developing the Epic training environments — Highly Desired — 3 Years

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