CADD Systems Engineer
*This is an onsite position
Responsibilities:
Software Packaging and Deployment:
- Create software installation packages for SCCM 10 years’ experience with emphasis on Bentley products 10 years’ experience using approved tools and processes.
- Download and prepare vendor software for packaging.
- Perform test installations of out-of-box OOB software.
- Determine the appropriate installation method e.g. batch or PowerShell scripting.
- Develop installation scripts using established standards and best practices.
- Test and validate completed packages.
- Deliver finalized packages to the SCCM team for Software Center testing.
Testing Coordination and Support:
- Coordinate with technical leads business users and project managers during the testing of software packages.
- Work closely with testers to refine and improve the end-user experience.
- Address and resolve questions or issues that arise during the testing process.
Technical Troubleshooting and Support:
- Resolve or assist in resolving cross-application technical issues.
- Provide support for end-user installation or deployment issues.
- Manage and update Active Directory groups relevant to CADD Support.
- Research and recommend hardware for purchase when required.
Communication and Teamwork:
- Provide clear accurate and timely status updates.
- Demonstrate strong written and verbal communication skills.
- Work effectively in a team environment to meet shared objectives.
- Share application-specific knowledge across teams.
Quality Documentation and Process Adherence:
- Complete assigned tasks within established time estimates.
- Follow organizational quality standards and procedures.
- Develop refine and document expert practices and standards.
- Ensure documentation is accurate complete and up to date.
- Identify track and resolve issues risks and action items.
- Stay informed about industry trends and emerging tools and apply them appropriately.
- Proactively anticipate and resolve issues impacting the team.
CADD Application and Plotting Support
- Develop and support plotting solutions across various CADD applications.
- Update and distribute workspace resources for Open Roads Designer Open Bridge Designer and MicroStation within ProjectWise and district servers all 5 years’ experience.
- Package the clients WorkSpace for posting to public facing CADD Resources web site.
- Guide business partners on implementing the client’s workspace resources within their environments.
ProjectWise Administration:
- Maintain and administer ProjectWise on-premises server infrastructure:
- Support four ProjectWise environments each consisting of three Windows servers.
- Maintain SQL databases associated with ProjectWise data sources
- Manage project creation and access control.
- Develop and implement new ProjectWise features e.g. workflows states.
- Test and deploy ProjectWise product upgrades.
Collaborate with Digital Delivery:
- Establish methods for onboarding Business Partners to use ProjectWise
- Administer Business Partner access and permissions
- Collaborate with Security Server and SQL teams to make ProjectWise available to external Business Partners.
Required Skills/Knowledge/Experience:
- Windows Desktop OS, Required 15 Years
- Windows Server, Required 15 Years
- Active Directory, Required 15 Years
- Scripting, Required 15 Years
- MS Office, Required 15 Years
- SCCM, Required 10 Years
- Bentley, Required 10 Years
- OpenRoads Designer, OpenBridge Designer, and MicroStation within ProjectWise, Required 5 Years
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