Business Analyst
*This is an onsite position
Description:
- The clients’ Business Integrated Solutions Division (BISD) is seeking a highly experienced Business Analyst with extensive experience in Microsoft Dynamics 365 to support the planning and execution of complex ERP projects.
- This BA will serve as a critical bridge between multiple business stakeholders and technical teams ensuring that customer needs are clearly understood documented and delivered through both Agile and Waterfall methodologies.
Responsibilities:
- Act as the voice of the customer collaborating with stakeholders and IT teams to understand business processes pain points and goals.
- Apply extensive experience with ERP systems and model-driven apps especially D365 Finance Supply Chain to support requirement validation and solution delivery.
- Facilitate workflow-heavy projects involving multiple roles approval processes and cross-functional interactions.
- Support data mapping data migration and data integration requirements across multiple systems and their databases
- Conduct Root Cause Analysis to identify system gaps and recommend business or technical solutions.
- Collaborate with developers and Power Platform teams to ensure model-driven apps meet business requirements and align with D365 architecture.
- Perform QA testing and Support business in UAT testing.
Skills/Knowledge/Experience:
- 10 years of experience delivering business and data analysis artifacts with a customer-focused approach.
- 5 years supporting Microsoft Dynamics 365 ERP projects.
- Proven experience supporting the development of model-driven apps using Microsoft Power Platform including requirement gathering and validation.
- Demonstrated experience with full lifecycle ERP implementations including requirements gathering configuration support testing coordination deployment and post-go-live support.
- Strong data analysis background including SQL and organizational data management concepts.
Required Skills/Knowledge/Experience:
- Proven experience with Microsoft Dynamics 365 modules, Required 5 Years
- Expertise in business process analysis, requirements gathering, and translating business needs into D365 solutions, Required 5 Years
- Strong stakeholder engagement and communication skills to bridge technical teams and business users effectively, Required 8 Years
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