Technical Business Analyst
*This is a hybrid role. Work is primarily remote but will require on-site meetings at key phases of the project – Candidates local to the Harrisburg/Dauphin County, PA area only, please
Responsibilities
- Elicit document and manage business and functional requirements for credit card payment processing systems including authorization clearing settlement chargebacks and dispute resolution workflows.
- Translate complex business requirements into detailed functional specifications user stories process flows and data mapping documents for development and QA teams.
- Analyze end-to-end payment lifecycle processes including card authorization capture refund tokenization 3DS 3D Secure and fraud management.
- Collaborate with internal teams engineering product compliance risk and operations and external vendors/partners to define and deliver payment solutions.
- Support and participate in UAT (User Acceptance Testing) system integration testing SIT and regression testing cycles including reviewing test cases and defect management.
- Ensure all payment solutions adhere to compliance standards regulatory requirements and industry best practices.
- Facilitate workshops stakeholder meetings and sprint ceremonies in Agile environments to drive alignment and timely delivery.
- Analyze payment data and transaction reports to identify trends anomalies and areas for process improvement.
- Support go-live activities post-implementation monitoring and production incident resolution related to payment systems.
- Assist in documenting API specifications and integration guides for payment gateway and processor connectivity.
Required Skills/Knowledge/Experience:
- Exp. as a Business Analyst or Technical Business Analyst, with a strong focus on credit card or digital payments processing, Required 4 Years
- Deep knowledge of the payments ecosystem: card networks, issuers, acquirers, payment gateways, and processors., Required
- Proficiency with payment authorization/settlement flows., Required
- Experience with client-specific compliance requirements and tokenization/encryption concepts., Required
- Solid understanding of REST APIs and ability to read and interpret API documentation and message schemas., Required
- Strong skills in writing BRDs, FRDs, user stories, use cases, data flow diagrams, and process maps., Required
- Experience working in Agile/Scrum methodology using tools such as Azure DevOps., Required
- Experience with 3D Secure (EMV 3DS), EMV chip, contactless payments, and digital wallets (Apple Pay, Google Pay)., Highly desired
- Familiarity with payment platforms such as Fiserv, FIS, ACI Worldwide, Worldpay, Stripe, Adyen, or Cybersource., Highly desired
- Preferred Certifications: CBAP, PMI-PBA, or relevant payments industry certifications (e.g., AAP – Accredited ACH Professional)., Highly desired
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
#AC