Senior Business Analyst
*This is a hybrid role requiring 2-3 days/week onsite, candidates local to the Raleigh-Durham, NC area only, please
Description:
- Our client seeks to procure an EDMS to replace fragmented paper-based processes.
- The Senior Business Analyst will lead process analysis and requirements development using client proprietary tools within an agile project using Jira, Confluence, and Orbus.
- Our client is seeking to procure an enterprise Electronic Document Management System eDMS.
- The division currently lacks a unified agencywide solution for managing
electronic records. - While certain business units-such as the Workforce Online Reporting and Knowledge System (WORKS) using the Scribbles Parchment Instructure Inc. platform and the Early Education Unit EES with its standalone repository-have implemented limited solutions many other units continue to rely on manual paper-based processes.
- This fragmented environment leads to duplication of effort limited visibility and inconsistent document retention practices.
- Additionally, the division lacks an integrated platform for secure standardized and efficient document sharing across programs.
- The Senior Business Analyst will collaborate closely with business partners project
leadership and technical stakeholders to support comprehensive business
process analysis and requirements development for the new eDMS solution. - The analyst will utilize client-side team tools and templates to document business functional and technical requirements. This project follows an agile methodology and will leverage tools such as Jira Confluence Orbus Infinity and other project management and documentation tools as required.
Responsibilities:
- Collaborate with business stakeholders program staff project leadership vendors and technical teams to elicit analyze validate and document business functional and non-functional requirements for the enterprise eDMS solution.
- Facilitate stakeholder interviews workshops requirements-gathering sessions backlog refinement meetings sprint planning sessions and other Agile ceremonies to identify business needs and ensure requirements are accurately translated into solution deliverables.
- Develop document and manage epics features user stories acceptance criteria and product backlog items using Jira and Confluence support backlog prioritization and requirements traceability throughout the project lifecycle.
- Analyze and document current-state and future-state business processes workflows document lifecycles data flows and system interactions identify opportunities for process improvement and operational efficiencies.
- Develop and maintain project artifacts including stakeholder analyses business requirements documents functional requirements use cases user stories process maps workflow diagrams wireframes context diagrams and gap analyses.
- Create and maintain visual documentation including process flow diagrams data flow diagrams entity relationship diagrams system context diagrams and other models using Microsoft Visio and Orbus Infinity.
- Assist in defining document classification retention security access control records management and compliance requirements in collaboration with business and regulatory stakeholders.
- Support procurement activities by developing requirements documentation evaluation criteria vendor questions and other solicitation-related artifacts.
- Collaborate with vendors and technical teams to evaluate proposed solutions and ensure alignment with documented business requirements and organizational objectives.
- Support requirements traceability change management and impact analysis activities throughout the project lifecycle.
- Develop and support testing activities including test strategies test scenarios test cases acceptance criteria System Integration Testing SIT User Acceptance Testing (UAT) and defect resolution.
- Prepare maintain and organize project documentation requirements repositories meeting notes decision logs status reports and knowledge articles within Confluence and other approved project repositories.
- Provide support for implementation planning training deployment and go-live activities.
- Monitor and track project deliverables dependencies risks issues and approvals in accordance with the approved project plan.
- Participate in project governance activities including project team meetings PMO reviews vendor meetings stakeholder meetings and executive briefings as required.
Required Skills/Knowledge/Experience:
- Extensive experience in business systems analysis, requirements elicitation, requirements management, and business process improvement methodologies, Required 3 Years
- Demonstrated experience gathering, analyzing, documenting, and validating business, functional, and non-functional requirements, Required 3 Years
- Proven experience documenting current-state and future-state business processes, workflows, business rules, and process flows, Required 3 Years
- Experience developing procurement-related documentation, including business requirements, SOW, evaluation criteria, and vendor questions, Highly desired 3 Years
- Demonstrated experience developing and managing user stories, epics, features, acceptance criteria, and product backlogs using Jira and Confluence, Required 3 Years
- Experience facilitating stakeholder interviews, requirements workshops, backlog refinement sessions, sprint planning, and Agile ceremonies, Required 3 Years
- Knowledge of Software Development Lifecycle (SDLC), change management, and system implementation methodologies, Required 3 Years
- Experience supporting System Integration Testing (SIT), User Acceptance Testing (UAT), test planning, test case development, and defect management, Required 3 Years
- Experience creating business analysis artifacts including context diagrams, functional decomposition diagrams, workflow diagrams, process models, use, Required 3 Years
- Experience developing process flow diagrams, data flow diagrams, entity relationship diagrams, and system context diagrams using Microsoft Visio, Required 3 Years
- Experience using Orbus Infinity, Orbus iServer365, or comparable enterprise architecture/business process management tools, Highly desired 3 Years
- Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, and Visio), Required 5 Years
- Experience using Jira, Confluence, SharePoint, Octane, ALM, or similar project management and collaboration tools, Required 3 Years
- Experience supporting Electronic Document Management Systems, Enterprise Content Management (ECM), Records Management, or Digital Transformation., Highly desired 3 Years
- Knowledge of document retention, records management, information governance, document security, and access control principles, Highly desired 3 Years
- Strong analytical, critical thinking, problem-solving, and attention-to-detail skills, Required 3 Years
- Excellent written, verbal, facilitation, presentation, and stakeholder communication skills, Required 3 Years
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