Clinical Documentation Principal Trainer
*Local to Raleigh, NC only please
*This is a hybrid position
Description:
- Clinical Documentation Principal Trainer responsible for developing and delivering EHR training supporting providers and optimizing documentation workflows.
- Partners with informatics and IT to improve efficiency compliance and patient care outcomes.
- Must be a certified Clinical Documentation Principal Trainer from Epic
Responsibilities:
Training Development Delivery:
- Design build and maintain training curriculum for clinical documentation workflows e.g. provider documentation templates SmartTools
- Deliver instructor-led virtual and at-the-elbow training to providers and clinical staff
- Develop training materials including manuals eLearning modules quick reference guides and simulations
- Ensure training content aligns with system updates regulatory requirements and organizational standards
EHR Workflow Expertise:
- Serve as a subject matter expert in clinical documentation workflows within the EHR Epic preferred
- Collaborate with application analysts and informatics teams to understand system design and changes
- Translate technical build into end-user training content
- Support go-live readiness activities and command center operations
Optimization Continuous Improvement:
- Identify documentation improvement opportunities through feedback metrics and workflow analysis
- Partner with Clinical Informatics to support optimization initiatives and standardization efforts
- Update training materials and strategies based on system enhancements and user needs
- Promote best practices for accurate efficient and compliant documentation
Governance Collaboration:
- Participate in governance structures and workgroups related to clinical documentation
- Provide input on system design decisions impacting documentation workflows
- Ensure alignment with enterprise documentation standards and regulatory requirements
Support Evaluation:
- Evaluate training effectiveness through surveys proficiency assessments and performance metrics
- Provide ongoing support and coaching to end users
- Maintain training environment and related documentation
Required Skills/Knowledge/Experience:
- Epic-certified as Principal Trainer in Clinical Documentation, Required 5 Years
- Ability to work without close supervision, taking ownership of work activities, & ensuring training sessions & materials meet Epic’s standards, Required
- Experience with clinical documentation improvement (CDI) practices, Required 3 Years
- Familiarity with regulatory and compliance standards (e.g., Joint Commission, CMS), Highly desired
- Experience supporting large-scale EHR implementations or upgrades, Highly desired
- Certified in developing the Epic training environments., Highly desired 3 Years
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