SAP BRIM QA Analyst
*Local within 1.5 hours of Middletown, PA only please
*This is a primarily remote position with occasional onsite requirements
Responsibilities:
SDLC Quality Governance:
- Follow the clients SDLC processes to ensure timely delivery high-quality output and cost efficiency.
- Participate in design reviews provide feedback and translate functional/technical specifications into test requirements.
- Develop comprehensive test strategies plans test cases and scripts map test cases to requirements in Azure DevOps ADO.
Test Planning Execution:
- Lead and execute testing across
- SAP BRIM components Convergent Mediation Convergent Charging Convergent Invoicing FI-CA Subscription Billing.
- Functional Integration Regression and End-to-End scenarios.
- Data migration and financial reconciliation validation.
- API interface and middleware integrations e.g. SAP PO/CPI ADO pipelines CRM connectors.
- IVR backend hardware and user acceptance UAT testing including tolling-specific field devices card readers tag scanners.
- Validate BRIM billing processes charges pricing configurations payment flows and revenue accounting.
Defect Management Reporting:
- Assess and document risk factors for defects provide transparent recommendations before production releases.
- Monitor QA execution defect tracking root-cause analysis and quality metrics.
- Prepare and maintain dashboards reports and queries in Azure DevOps.
Collaboration Continuous Improvement:
- Work closely with stakeholders QA Leads Scrum Leads business owners technical teams and vendors.
- Champion QA best practices continuous improvement and process optimization.
- Review and improve user stories tasks test cases and defect documentation for accuracy and completeness.
- Contribute to deployment readiness reviews and production cutover activities.
General Responsibilities:
- Support UBOS SIT UAT PI cycles Showbacks Go-Live and Hypercare phases.
- Strong written/verbal communication and ability to collaborate across technical and business teams.
- Highly organized self-directed and effective in both independent and team environments.
- Proficiency with Microsoft Office 365 and Azure DevOps Testing modules.
- Fully document all created work associated with this position including technical and functional designs and diagrams test plans test scripts impact analysis reports lessons learned best practices for others to follow plus any other documentation as required by the Commission.
- This documentation shall follow the format and / or templates as instructed by the Commission.
- Develop and maintain a productive working relationship with technology staff business owners project sponsors vendors and key clients.
- Lead and participate in project team activities for system work efforts related to enterprise systems.
- Work independently to accomplish the tasks and duties assigned.
- Adhere to and follow all Commission standards policies and procedures.
- Utilize various software and/or technology tools to perform job duties.
- Perform tasks and other duties as related to this position and role and assigned by the Commission.
Preferred Skills/Knowledge/Experience:
- Experience in enterprise CRM/ERP transformation projects.
- 2 years of experience working on tolling applications or transportation industry systems.
- Knowledge of ITIL/ITSM practices.
- Experience with reporting validation financial reconciliations or BRIM revenue processes.
Education/Certification:
- Bachelors degree in business management information systems or related field.
- Equivalent experience may be accepted.
- Relevant QA SAP or ITIL certifications are beneficial.
Required Skills/Knowledge/Experience:
- Quality Assurance experience, with deep expertise in enterprise application testing., Required 8 Years
- Hands-on experience with SAP BRIM, including testing across billing, invoicing, payment processing, and FI-CA., Required 2 Years
- Dynamics CE application testing, Required 2 Years
- End-to-end testing, integration testing, regression testing, and data migration., Required
- API testing, backend validation, SQL queries, ETL/Interface testing., Required
- Testing internal applications (CSR), web applications, ERP systems, banking/financial systems, and tolling domain applications., Required
- Azure DevOps test/requirements management., Required
- Proficiency with Microsoft Office 365 and Azure DevOps Testing modules., Required
- Bachelor’s degree in business management, information systems, or related field., Required
- Relevant QA, SAP, or ITIL certifications are beneficial., Highly desired
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