ERP Applications Analyst
*Local to Richmond, VA only please
*This is a remote position; however, the candidate be required to collect equipment onsite
*This is a 3-month long contract position
Description
- We are seeking an experienced ERP Applications Analyst to provide short-term contract support for our Oracle Fusion Cloud ERP implementation.
- This role will focus on preparing for system go-live stabilizing operations post-go-live and supporting end users.
- Oracle Fusion Cloud ERP knowledge is required.
Responsibilities:
October Pre-Go-Live Preparation:
System Readiness Validation:
- Assist with final end-to-end testing GL AP AR Procurement Integrations.
- Validate role assignments workflow configurations and segregation of duties.
- Support mock cutover activities and validate data migration.
Issue Tracking Resolution:
- Log triage and escalate issues to Implementor or Oracle SRs as needed.
- Document recurring issues and help create quick reference guides for business users.
Training Knowledge Transfer:
- Assist with creating/reviewing job aids for system navigation and common transactions.
- Act as IT liaison for functional SMEs helping bridge technical vs. business understanding.
- Beneficial to understand Oracle Fusion ERP functional processes.
Cutover Planning Support:
- Validate technical steps in cutover checklist.
- Confirm user provisioning and workflow approvals.
- Support data reconciliation and trial runs for file transfers.
- Training provided for this process.
November–January – Post-Go-Live Hypercare Stabilization:
User Support Troubleshooting:
- Serve as Level 2 support for tickets logged in ServiceNow access issues transaction errors workflow bottlenecks.
- Troubleshoot integration errors.
- Escalate critical defects to Oracle SRs or Implementor.
System Monitoring Maintenance:
- Monitor scheduled jobs and integrations.
- Validate file transfers between various systems such as Oracle Cloud ERP.
- Training provided.
- Beneficial to have knowledge of Oracle ERP and file transfer processes.
Business Support Adoption:
- Provide end-user support for Oracle ERP issues.
- Develop FAQs and troubleshoot recurring “how-to” questions from users.
- Identify training gaps and suggest reinforcement sessions.
Required Skills/Knowledge/Experience:
- Oracle Fusion Cloud ERP (Must be familiar with Product), Required 4 Years
- ERP Functional knowledge, Required 3 Years
- ERP Modules General Ledger (GL), Required 3 Years
- ERP Modules Accounts Payable (AP), Required 3 Years
- End User Support, Required 4 Years
- ERP Modules Account Receivable (AR), Highly desired 3 Years
- ERP Modules Procurement, Highly desired 3 Years
- ServiceNow Ticketing system or similar ticketing system, Highly desired 3 Years
- Oracle Cloud Certifications, Nice to have
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