System Administrator II
*This is a hybrid position with some onsite work required
Description:
- The clients’ Enterprise Endpoint Management Operations team provides security application and software support for endpoint and server operating systems as well as enterprise software and applications.
- The Operations staff provide support for managed and non-managed desktops laptops mobile computing devices communication devices.
- These support services are provided to staff in the clients’ campus buildings as well as optimized agencies that are distributed across the state.
- This position functions as a Tier 3 System Administrator II for the Enterprise Endpoint Management Operations team.
- This position will provide primary support for Enterprise Endpoint Security tools SCCM/MECM Intune Antivirus Tanium AGPM Infrastructure Configuration Management Remote Endpoint Management Support Project Management Process and Procedure Documentation.
Skills/Knowledge/Experience:
- Knowledge and demonstrable skills with Intel/AMD-based computing equipment Servers Desktops.
- Extensive knowledge and demonstrable skills with MECM inventory software distribution patch management and PowerShell scripting on an Enterprise level
- Extensive knowledge and demonstrable skills with Windows OS 10 11 Window Server2016 and Active Directory
- Extensive knowledge and demonstrable skills with Microsoft Intune M365 Office 2016Visio Project SharePoint Extensive knowledge and demonstrable skills with LAN\WAN Troubleshooting
Preferred Skills/Knowledge/Experience:
- Knowledge and a minimum of 2 years’ experience with supporting and maintaining a MECM\SCCM enterprise environment
- Knowledge of Azure and Intune MDM MAM Apple and WIN10 devices
- Knowledge of CrowdStrike Antivirus Firewall on an Enterprise level
- Knowledge of BitLocker Defender Anti-malware and encryption on Enterprise level
- Some knowledge of Ivanti Admin patch management for non-Microsoft applications.
- Ability to manage timelines resources and personnel internal staff and contractors and leads implementation efforts to completion.
Required Skills/Knowledge/Experience:
- Tier 3 level support, Required 2 Years
- Intune administration experience, Required 2 Years
- Power bi Experience, Required 2 Years
- Sharepoint Experience, Required 2 Years
- WIN11 experience, Required 2 Years
- Documentation and Communication skills required, Required 2 Years
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