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Senior Business Analyst

Richmond, VA
Contract
Job 27228: Senior Business Analyst Seeking a Senior Business Analyst to work as a key member of delivery teams for application development projects. Working primarily on Agile (Sprint) teams, but should also be familiar with Waterfall methodologies and the System Development Life Cycle (SDLC). Responsibilities include analyzing problems; documenting business processes; developing requirements, user stories and acceptance criteria; and managing requirements traceability and testing. A fast-paced organization with very high standards for work quality and efficiency. Expected to handle multiple projects, and remain flexible and productive, despite changing priorities and processes. Ongoing improvement is a part of the ITD culture and each team member is expected to proactively contribute to process improvements. Responsibilities: Work with the Product Owners to understand business processes and pain points Develop expertise in the customers business applications Conduct Root Cause Analysis to identify system gaps and deficiencies that require a business, technical or blended approach for resolution Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams Discover and document requirements and user stories with a focus on improving both business and technical processing Decompose requirements into Epics and Features and create clear and concise user stories that are easy to understand and implement by technical staff Utilize progressive elaboration; map stories to technical design specifications to be used by internal staff to develop the system modifications Identify and group related user stories into Themes, document the dependencies and associated business processes Assist Product Owner in maintaining the product backlog Create conceptual prototypes and mock-ups Propose alternative solutions that balance cost and benefit, and adequately test a solutions feasibility for business and technical compatibility Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions. Perform Quality Analyst functions such as defining test objectives, test plans and test cases, and executing test cases (including regression testing) Assist Product Owners with testing the deliverables and coordinate User Acceptance Testing Preferred Skills: CBAP and/or CSPO Certification Experience using Team Foundation Server for agile software development and work item tracking Experience with automated testing tools such as TestComplete Required Skills The candidate must have a minimum of 10 years of experience delivering business and systems analysis artifacts. Required 10 Years 5+ years’ experience as an Agile Business Analyst; strong understanding of Scrum concepts and methodology Required 5 Years Experience organizing and maintaining Product and Sprint backlogs Required 5 Years Experience translating client and product strategy requirements into application requirements and user stories Required 5 Years Proficient with defining acceptance criteria and managing acceptance process with development Required 5 Years Experience with large, multi-module systems Required 5 Years Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server) Required 10 Years Experience with Application Lifecycle management (ALM) Required 10 Years The candidate must have exceptional written and oral communications skills and have the proven ability to work well with a diverse set of peers Required 10 Years Experience developing test strategies, plans and scripts, conducting regression testing, documenting traceability, and managing UAT. Required 10 Years Experience developing automated test scripts in tools such as Test Complete Highly desired

Associate Business Process Analyst

Salt Lake City, UT
Contract
Job 27226: Associate Business Process Analyst Looking for an Administrative background (Office Admin). Accounts Payable experience would be helpful, but not required. Responsibilities Process Payments Administrative work for pre-construction training Various office admin work. Performs assignments designed to develop work knowledge, skills and abilities requiring application of policies, procedures, techniques and other criteria in carrying out all aspects of the job. Performs routine work assignments but over time will demonstrate the ability to perform more difficult work assignments. Works under established policies and procedures to meet set schedules and system or program requirements continues to develop the knowledge, skills and abilities to reach a higher level of proficiency and work complexity. Local Candidates Only: No Remote. Fully Onsite. Schedule: 4 Days 10 hours a week. Mon-Thurs. Can be flexible to change to a 5 day schedule. Top Skills: Experience in Microsoft Office, answering phones Computer experience w/ researching Education: Min Associates Degree is preferred.

Environmental Specialist II

Richmond, VA
Contract
Job 27225: Environmental Specialist Responsibilities Candidate will utilize electronic waste management system to schedule the disposal of hazardous and non -hazardous waste. They will review information inputted by site environmental compliance coordinators and obtain waste profiles from disposal companies. Candidate will work with site environmental personnel on waste management compliance. This position coordinates field services and transportation for hazardous and non-hazardous waste. Must have related experience with RCRA, DOT, and TSCA regulations and programs. Coordinates and ensures company programs and projects are in compliance with federal, state, and local environmental regulations including any specific areas of concern. Promotes corporate environmental policy, by educating and assisting employees to seek innovative ways to ensure operational environmental compliance Ensures compliance with environmental requirements prescribed by laws, regulations, company policies, and company procedures. Provides regulatory interpretations for new and existing environmental regulations. Uses electronic databases to analyze and monitor company compliance with regulatory requirements Top Must Haves: Strong RCRA, DOT, TSCA knowledge, excellent communication skills, flexibility Would be nice if from the Utility industry, but not necessary This position can sit in Richmond VA, Cayce SC, or Gastonia NC – state location on resume Must Sit in one of these locations for at least 3 days in office. – Education and Certifications Required: Bachelor degree in engineering, or science field preferred. DOT/RCRA training

Database Developer - SQL

Harrisburg, PA
Contract
Job 27224: Database Developer The primary objective of this engagement is for the candidate convert and rewrite database triggers and procedures from SQL Anywhere to SQL Server syntax, to convert data from one database to the other, and to update .NET web application to use the new SQL Server databases. Proficiency in SQL Server and .NET development is required. Knowledge of PowerBuilder would be helpful, but not required. Responsible for completing the work assignments related to the conversion from SQL Anywhere to SQL Server for the designated databases and systems. Responsibilities Incumbent shall use industry best practices and object-oriented techniques during all phases of development and will perform code review of other developers, thus knowledge in this development languages is essential to this job. Meets regularly with the application team to establish work assignments, project scheduling and weekly deliverables. Supports implementation and maintenance of designated client databases and applications. Assists in developing and maintaining technical documentation, assists the application development team in the HHSDC established best practices with regards to coding, documenting, unit testing and integration of new and changed code. Adheres to the Bureaus Project Management Office and SDLC methods and procedures and perform business analysis and project management tasks as needed. Should be proficient using Microsoft Visual Studio and Microsoft SQL Server Management Studio. Must have experience working with ASP.net, VB.net, JavaScript, XML, SQL Server Databases, SSIS, SSRS, Web Services, IIS, HTML. Familiarity with Azure Dev Ops is also required for this position. Experience developing relational databases using SQL Server. Ability to present ideas (including complex data) to a varied audience effectively, orally and in writing. Ability to balance work between multiple projects and possess good organizational skills. Ability to work collaboratively and effectively with colleagues, and as a member of a team. Required Skills Microsoft Visual Studio Required 10 Years Microsoft SQL Server Management Studio Required 10 Years ASP.net, VB.net, JavaScript, XML Required 10 Years SSIS, SSRS Required 10 Years Web Services, IIS, HTML Required 10 Years SQL Server database development  Required 10 Years Familiarity with Azure Dev Ops Required    

Senior Test Automation Engineer

Richmond, VA
Contract
Job 27223: Senior Test Automation Engineer MUST have strong BACKEND experience - Oracle and SQL DB Responsibilities 7 -10 years of experience in testing Automation experience with Ruby/ Java Cucumber, Selenium Web Driver, SQL and CICD – Jenkins. Required Skills Test automation suites design and development (using selenium-webdriver/java/testng or selenium-webdriver/ruby (preferred) Required 7 Years Cucumber suite development for BDD using ruby (preferred) or using cucumber-jvm for java Required 4 Years Expertise with continuous integration and code build tools (Maven or Jenkins or Hudson or any other CI tool) Required 4 Years Strong Expertise with backend databases (Oracle or SQL server), writing sql queries, stored procedures, views for data validations in test suites Required 7 Years Expertise in agile framework (Scrum highly preferred) with expertise in leading TDD practices/ Required 5 Years Experienced in designing complex scalable test automation suites using various open source software Desired 3 Years

Senior Basis Administrator

Richmond, VA
Contract
Job 27221: Senior Basis Administrator Top Skills Needed: Strong background in BASIS administration in a Linux environment Data management and image archiving administration - S4 only Strong understanding of SAP security Top Nice to Have Skills: Image archiving PI/PO administration Familiarity with Libelle, OpenText, PowerPlan, S4, Fiori, Ariba, FieldGlass and SuccessFactors Soft Skills Needed: Flexible - Ability to work on tasks independently from DE office and/or virtual Dependable - Ability to routinely meet tight timelines and juggle multiple projects Strong communicator - Adds input into group conversations, raises issues to PMs and leaders in a timely manner Organized - Ability to organize work is imperative as we work on multiple efforts in parallel Accountability - Takes ownership of efforts and issues and gets them across the finish line. Education/Certifications: 4 year degree in a technical discipline is preferred but practical experience is more important SAP technical certifications desired Previous Industries/Background Preferred: Electric/Gas utility industry experience is a plus. Experience working within a regulated entity is also desired. Work Hours: Start and end times are flexible, but we need to cover core hours of 0900 to 1600. Remote Policy: Alternating weeks (1 week in office and following week virtual) Local Candidates highly preferred but remote is a possibility.

Customer Care Associate I

Maryland Heights, MO
Contract
Job 27218: Duration: 6-month contract Hours:  Varies, placed in any shift. Must be flexible. 24/7 operation ***Working remotely. If local, onsite is optional   JOB DESCRIPTION: Actively listens and probes callers in a professional and timely manner to determine the purpose of the calls. Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality. Resolves customer administrative concerns as the first line of contact - this may include claim resolutions and other expressions of dissatisfaction. Assists efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Assists in the mentoring and training of new staff. Assumes full responsibility for self-development and career progression; proactively seeks and participates in ongoing training sessions (formal and informal). Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care, and Utilization management programs. Demonstrates flexibility in areas such as job duties and schedule in order to aid in better serving members and help achieve its business and operational goals. Educates providers on how to submit claims and when/where to submit a treatment plan. Identifies and responds to Crisis calls and continues assistance with the Clinician until the call has been resolved. Informs providers and members of the appeal process. Leads or participates in activities as requested that help improve Care Center performance, excellence, and culture. Links or makes routine referrals and triage decisions not requiring clinical judgment. Performs necessary follow-up tasks to ensure member or provider needs are completely met. Provides information regarding in-network and out-of-network reimbursement rates and states multiple networks to providers. Refers callers requesting provider information to Provider Services regarding professional provider selection criteria and application process. Refers patients/EAP clients to the Care Management team for a provider, EAP affiliate, or Facility. Responsible for updating self on ever-changing information to ensure accuracy when dealing with members and providers. Support team members and participate in team activities to help build a high-performance team. Thoroughly documents customers' comments/information and forwards required information to the appropriate staff.   RESPONSIBILITIES: Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment. Responsible for meeting call handling requirements and daily telephone standards as set forth by management. Must agree to observe service for the purpose of training and quality control. Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills. Must be able to maneuver through various computer platforms while verifying information on all calls. Must be able to talk and type simultaneously.   WORK EXPERIENCE: Customer Service   EDUCATION: High School Diploma or GED (Required)  Associates (Preferred) Bachelors (Preferred)

Program Planning Scheduling Analyst 3

Corinne, Utah
Contract
Job 27217: Program Planning Scheduling Analyst 3 Responsibilities Prepares, develops and coordinates the integrated master plan and integrated master schedule to meet all program objectives. Ensures major projects and program schedules and plans are horizontally and vertically integrated across company functional groups including finance, engineering, material, manufacturing, and quality. Tracks plans and schedules, performs risk analysis, identifies and resolves critical path and network logic conflicts. Utilizes Gantt, PERT, milestone charts, earned value management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas. Required Skills Fully understands critical path schedule network processing, driven by logic, durations and date constraints. Experience with IMP/IMS schedule structure as well as schedules based on Work Breakdown Structures. Ability to develop schedules that are traceable to the Statement of Work. Full understanding of Earned Value Management Systems (EVMS) scheduling discipline and experience with developing schedules that integrate with EVMS financial systems. Ability to create and implement coding structures and use custom fields to generate schedule exception reports relative to the SOW, WBS, IMP/IMS, EVMS, time, manager, float values, etc. Experience with schedule health metrics, including the DCMA 14-point assessment criteria. Experience exporting schedule data to Excel and working with responsible CAMs to gather and report schedule status and productivity metrics per weekly and monthly reporting cycles, and in accordance with government IPMR requirements. Experience with critical and driving path identification and analysis. Experience with schedule risk analysis (SRA) software utilizing a Monte Carlo 3-point assessment. Experience resource loading schedules, including both labor and material. Exposure to MRP/ERP and shop floor MES systems with experience aligning program schedules with the manufacturing/production system. Motivated to work independently with minimum supervision, yet understands the importance of the Program Master Scheduler role in contributing to the overall success of the program team. Strong understanding of schedule baseline control with experience initiating program change requests (PCRs) to document and execute schedule changes. Experience with Milestones Professional software (or equivalent) to electronically create top level Program Roadmap or other milestone schedule presentation charts. Familiarity integrating external customer or subcontractor program activity into the Program master schedule. Exposure to DCMA schedule baseline & IBR review process including guidelines and responsibilities Qualifications: BA/BS degree, preferably in business, supply chain or engineering with 10 years of related scheduling experience in aerospace, construction or oil & gas industry, or a Masters degree with 8 years related experience. Active, Secret DOD security clearance preferred. Ability to obtain one required. Proficient in Primavera P6, MS Project or Open Plan automated scheduling systems, Acumen Fuse schedule analysis software (DCMA 14-Point), Microsoft Word, Excel and PowerPoint. Milestones Professional presentation software. Competencies for Success: Experience working on large EVMS Programs Ability to work with minimal direction in a dynamic, face-paced environment (ability to be flexible in an environment where change is ever-present). High energy, results oriented (commitment to follow up), self-motivated / self-directed, proactive, team player. Strong problem solving and analysis skills with the ability to learn from mistakes. Excellent communication and interpersonal skills with the ability to interface with and drive deliverables from individuals at all levels within the organization. Experience mentoring and working with other, less-experienced Schedulers and helping them to grow and succeed in their roles. Ability to multitask and prioritize. Strong attention to detail. ***Assignment is remote with some travel. Work schedule is 9/80.***

Senior .NET / GIS Developer

Richmond, VA
Contract
Job 27216: Senior .NET/GIS Developer Seeking an experienced senior level .NET / GIS developer to work with IT infrastructure, database, middleware and business teams to develop, maintain and troubleshoot complex applications.        Responsibilities Design and Develop .NET based GIS Web applications that addresses the most challenging business, technology, and systems integration needs Perform hands-on GIS application design, programming, implementation, and support for GIS related projects and activities. Perform complex hands-on integrated programming, spatial data analysis, and application development including maintenance and future enhancements of existing systems. Recommend optimal approaches and develop GIS application designs. Advise on alternatives and on implications of new or revised GIS software and applications. Requires the use of ESRI desktop, web and mobile software & extensions to perform GIS analysis and create professional map documents for a wide spectrum of projects. Work on a variety of new and existing .NET / GIS projects, perform new development of portal applications, as well as enhance and maintain existing applications. Perform production support / incident management where troubleshooting is required to determine root cause of outages in the environment, that could stem from various factors, such as storage, network, data, etc. and correct hazards to prevent future recurrence Creation, consumption and manipulation of ArcGIS Server REST services Work in a matrixed environment with various teams and stakeholders within the organization Work with both the business side and IT side of the organization Strong interpersonal, written and verbal communication skills. Be able to work with IT infrastructure, database, middleware and business teams to troubleshoot complex application problems. Experience working in an Agile sprint environment.         Required Skills Hands-on experience with Linear Referencing Systems Highly desired 3 Years .NET, C#, ESRI ArcGIS, Esri GIS Portal, ArcGIS Server, ArcGIS Online, ArcMap, ArcSDE, SDK and Geoprocessing tools Required 5 Years RDBMS (Sql Server, Oracle), Oracle spatial, JSON, XML, Web services, REST APIs Required 5 Years Python 2.7 or higher, with ArcPy experience desired, GIS mobile and desktop application implementations Highly desired 3 Years ArcGIS Web development skills using HTML5 and Java Script API Required 3 Years Experience working with systems like TFS for source control and continuous integration and automation with DevOps Highly desired 1 Years Experience with AGOL Highly desired 1 Years

Project Manager / Scrum Master 3

Richmond, VA
Contract
Job 27215: Project Manager / Scrum Master Responsibilities: Drives consistent project delivery through the entire project lifecycle, including: project plans, release plans, resource allocation, and management of project risks, scope, schedule, and delivery of value. Coordinates Agile Ceremonies such as Sprint Planning, Daily Standups, Retrospectives, Sprint Demos, Story Refinement, and Release Planning. Tracks and communicates project's progress from a schedule, cost, and risk perspective to the project team, stakeholders, and management. Establishes an environment where the teams can be effective and helps removing obstacles. Protects the team from outside interruptions and distractions. Ensures a good relationship between the team and product owner as well as others outside the team. Tracks and reports team velocity and other project metrics along with status updates. Promotes continuous improvement and helps teams to increase productivity. Helps Product Owner and team with Product backlog management. Ensures the teams are practicing core Agile principles. Adheres to client and VITA project management practices as defined. Additional responsibilities as assigned. Knowledge, Skills, and Abilities: Solid understanding of software development life cycle models as well as expert knowledge of Agile project management principles and practices. Ability to work with customers, understand their business practices and manage their expectations. Ability to set clear performance standards and hold team members accountable, while keeping team engaged and on track. Ability to help Product Owners to create and prioritize Product Backlog. Strong interpersonal skills including mentoring, coaching, collaborating, and team building. Strong analytical, organizational and decision-making skills. Ability to analyze and document business and system processes. Ability to balance the competing demands for quality, scope, schedule, and cost. Well-versed with Scrum and Kanban Agile methodologies. PMP and CSM Certifications required. Experience with SAFe framework is required. SAFe Certification preferred. Required Skills Current Project Management Professional (PMP) from the Project Management Institute (PMI) Required        Solid understanding of software development life cycle models Required 10 Years Solid understanding of Scrum / Kanban Agile Methodology and working experience in this area Required 5 Years Strong interpersonal skills including mentoring, coaching, collaborating, and team building Required 8 Years CSM certification required. Please upload a copy of certification here. Required         Experience using SAFe Framework  Required 3 Years

Enterprise Services Engineer -RPA

Chester, VA
Contract
Job 27214: Enterprise Services Engineer - RPA Responsibilities This position needs to be filled to bring a missing skillset to the Enterprise Services team. That skillset relates to the management and security of our cloud based Azure instance that is managed by client (vs. a supplier) and our new innovative services such as Robotics Process Automation, Data Visualization, ePen, and many more to come. Required Skills Troubleshoot production issues impacting performance/availability/stability of our supported services/applications amongst various teams Required 5 Years Experience in gathering and translating customer requirements into a solution or set of tasks in supported cloud applications Required 5 Years Strong understanding of Enterprise architectures including Active Directory, SIEM, CASB, CMDB, etc. Required 5 Years Programming skills in one or more scripting languages, PowerShell Required 5 Years Hands-on skill with Microsoft Azure with proven experience on Azure AD Required 5 Years Develops deep understanding & know-how of the domain for the products that they work on.          Required 5 Years Can balance multiple priorities at one time and complete projects/project tasks in a timely manner Required 5 Years Troubleshoot production issues impacting performance/availability/stability of our applications amongst various teams Required 5 Years Eliciting information from multiple sources and creating requirements for a software solution that satisfies all inputs Required 5 Years Experience in gathering and translating customer requirements into a solution or set of tasks in supported cloud applications Required 5 Years Keeps documents and systems (for example: ServiceNow) updated with relevant information related to the project requirements and delivery status Required  5 Years Engage with and manage third-party contractors. Required 5 Years Knowledge of ServiceNow Service Catalog/Knowledge Article management Desired 5 Years ITSM/ITIL/Agile Certifications Desired 5 Years Microsoft Certifications like 365, Teams, Azure  Desired 5 Years Provide Tier 2 and 3 support for site admins in cloud applications like UI Path, Zoom, DocuSign, BOX, M365 (Office, OneDrive, SharePoint, Teams) Required 5 Years Performs tenant admin, license and user management and other administrative tasks in cloud applications like UI Path, Zoom, DocuSign, BOX, M365 Required 5 Years Creation and development of Robotics Process Automation and Workflow Automation scripts especially in applications like uiPath or DocuSign Required 5 Years Experience with both cloud and physical infrastructure and ability to work with a multi-supplier support environment to resolve and request infrastructure Required 5 Years

PL/SQL Developer

Richmond, VA
Contract
Job 27213: PL/SQL Developer Seeking an PL/SQL Developer to join the Roadway Network System (RNS) and Geographical Information Systems (GIS) teams in EDM (Enterprise Data Management). The Information Technology Division meets clients's critical business needs by improving agency responsiveness, effectiveness and efficiency, through innovative research, defined architectures, planning, and optimal use of technology. RNS provides universal enterprise data access by linking geospatial and business attributes to roadway centerlines via a web-based application. Responsibilities Write and maintain/extend existing PL/SQL code to convert initial data sets, system enhancements, reports production, and improved transaction editing. Relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, may lead and direct the work of others, a wide degree of creativity and latitude is expected. Develop database packages, procedures, functions, and queries to maintain production data and address RNS production support tickets and provide development support. Emphasis on system interoperability, associating road edge vectors with tables defining route/street paths and intersections, and production-quality periodic load/import and problem diagnosis. Generate edit lists where manual route associations are required. Archive changes to a historical database. Archive changes for synchronization with external databases. Changes in route and street paths will cause cascading changes to events associated with route/street paths. Procedures will be developed to migrate these changes or notify business users based on type of edit and business rules. Develop procedures to populate and update a separate de-normalized database for reporting purposes from the transaction database. Use Microsoft Team Foundation Server for source code management and team collaboration Communicate effectively via email and in person with technical staff, management and business stakeholders as needed in the course of performing job duties. Participate in code reviews and be familiar with industry best practices coding standards. Qualifications: 8 to 10 years of experience in the field or in a related area Bachelor degree in Computer Science, Information Systems with strong development experience or other applicable and/or equivalent development skills, knowledge and work history. Required Skills Write and maintain/extend existing PL/SQL code to convert initial data sets, system enhancements, reports production, and improved transaction editing Required 5 Years Strong development experience and/or equivalent development skills, knowledge and work history           Required 5 Years Oracle 11g/12c Required 5 Years IBM Infosphere Datastage Required 3 Years ETL And Database design Required 3 Years SQL Loader Desired 5 Years Source Code and Team Management software (TFS preferred) Desired 5 Years T-SQL, SSIS Desired 3 Years SQL Developer Nice to have 5 Years PL/SQL, Toad, SQL, Nice to have 5 Years Bachelor Degree in Computer Science or Information Systems Nice to have      

Senior .NET Applications Developer

Richmond, VA
Contract
Job 27212: Senior .NET Applications Developer Seeking a senior .Net Applications Developer who will be responsible for analyzing complex software requirements to design and develop high quality components for N-tier systems. The Senior Developer is expected to take a lead role within the team, ensuring that programming best practices are being followed, prioritizing work effectively, addressing production issues in a timely manner, and writing system documentation when required. The successful candidate should have strong communication skills to be effective in both technical and business requirement discussions. Responsibilities Ability to develop web applications and backend services using C#, ASP.NET MVC, Blazor, Angular, REST API, .NET Core, OData, Java Script, JQuery, Node.js and CSS. Design and develop database objects in Oracle. Design and develop using appropriate software design patterns to attain high re-usability and maintainability. Write effective unit tests and integration tests to ensure high quality software delivery In-depth knowledge of system design patterns, tiered architecture, and testing practices. Understanding of key business processes and competitive strategies related to the IT function. Ability to plan and manage projects. Ability to solve complex problems by applying best practices. Ability to provide direction and mentor less experienced teammates. Work with project business and system analysts to clarify the requirements and then implement them. Participate in code reviews. Enforce standards and best practices. Participate in Agile SDLC. Required Skills C# experience developing custom .Net applications (ASP.NET, MVC.NET) Required 10 Years Experience with .NET core Required 3 Years Web application development experience and fluency with JavaScript JQuery, CSS, Bootstrap and HTML5 Required 6 Years Experience with ADO.Net and Entity Frameworks Required 5 Years Experience with database development using SQL Server Required 7 Years Experience with developing web services, WebAPI / REST services Required 7 Years Experience with Design Patterns and using MVC framework, Dependency Injection Required 3 Years Experience integrating with authentication using JWT, OAuth, and Azure Active Directory Required 1 Years Experience developing Angular / Blazor apps Required 2 Years Experience with Visual studio or VSCode Required 7 Years Experience with Agile SDLC best practices Required 4 Years Experience with Containerization, Kubernetes, AzureDevOps Highly desired 2 Years Experience with SSRS / SSAS / SSIS Desired 3 Years Experience with Oracle database development  Nice to have 1 Years Experience working with TFS for purposes of source control and DevOps Nice to have 3 Years Experience with Automated Builds using Microsoft Team Foundation Server Nice to have 3 Years

Help Desk Analyst

Harrisburg, PA
Contract
Job 27211: Help Desk Analyst In time when the IT Service Desk team works onsite, then the physical location will be at The Keystone Building. This is a Tier 1 position requiring working on phones all day. This position is 100% phones and 85% password resets. This is an operational type job and reliability and communication are key components to making the department successful. Help Desk Analyst Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution Follow quality standards and displays strong customer service skills. Able to work in a team environment. Excellent communication skills; both written and spoken. Reset or restore mainframe, LAN and User IDs and passwords through RACF or Active Directory Diagnose and coordinate the repair of products by dispatching and tracking the work of appropriate Service Providers. Research and update, as needed, reference publications and diagnostic aids to seek information necessary to resolve end user issues. Required Skills: Experience with call tracking and ticketing software Attentive to details and ability to be resourceful (using supplied documentation) Ability to support users with limited knowledge of computers, software, hardware and systems Excellent communication skills and telephone manner. Excellent organizational skills Managing incidents including business expectations and communication Basic User & Security Group Active Directory administration Strong knowledge of MS based operating systems with emphasis on Win 7 & Office 365 Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation) You will be a self-motivated achiever who gains satisfaction from providing excellent customer service 2+ years previous IT Service Desk and/or Call Center experience required. Required Skills Previous IT Service Desk and/or Call Center experience required Required 2 Years Experience with call tracking and ticketing software Required 2 Years Attentive to details and ability to be resourceful (using supplied documentation) Required 2 Years Ability to support users with limited knowledge of computers, software, hardware and systems Required 2 Years Excellent communication skills and telephone manner. Required 2 Years Excellent organizational skills Required 2 Years Incident Management experience - Managing incidents including business expectations and communication           Required 2 Years Basic User & Security Group Active Directory administration Required 2 Years Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365         Required 2 Years Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation) Required 2 Years You will be a self-motivated achiever who gains satisfaction from providing excellent customer service        Required 2 Years

Technical Specialist III

Richmond, VA
Contract
Job 27210: Technical Specialist (I, II, or III) Electric Distribution/Transmission System Protection Engineering Department is seeking a motivated Technical Specialist (I, II, or III) to support the company’s evolving Distributed Energy Resources (DER) Commissioning Configuration Control program. This role is developed for the novice to the advanced level position in the Technical Specialist hierarchy. Any of the three Technical Specialist titles may be filled depending on candidate experience and qualifications. Responsibilities Distributed Energy Resources are also known as Solar/Wind/Battery systems connected to our grid. The primary responsibilities of this role are to perform and establish the process of managing commissioning responsibilities, organizational and customer interfaces, project review and documentation, daily travel to conduct site verifications/inspections, and a variety of workflow processes associated with the Visual Configuration Verification of Solar/Wind/Battery projects interconnecting to the client Bulk Power System. Job Activities: Conduct Solar/Wind/Battery Site Visual Verifications/Inspections in accordance with established procedures and company safety practices. This may include weekly travel to various Solar/Wind/Battery sites being connected to the client’s grid. The visual Verifications/Inspections will be performed on Distribution as well As Transmission connected sites. Collect and Review DER site Design Considerations, Functional Requirements, Single Line Diagrams (SLDs), Test Reports, Manufacturer Vendor Technical Manuals, Equipment Specifications, Inverter Software Programming Reports, Programming Standards, Interconnection Requests/Agreements, Construction Standards, Inspection Reports, Industry Reports, and Internal Engineering Documentation. Coordinate site visitations with DER project Owners/Developers as the client’s Commissioning Representative. Conduct meetings with stakeholders as necessary to help explain the program and answer questions. Identify any inconsistencies, discrepancies, and noncompliance issues between the physical site configuration/field conditions and documentation on file. Document DER site Verification/Inspection findings in appropriate project folders and notify appropriate departments of those findings. Take pictures of DER Site equipment (Panels, Inverters, Pad Mount Transformers, Overhead Construction, PTs, CTs, Metering Equipment, Reclosers, Switches, Electrical Panels/Connections, Ground Transformers, Ground Banks, Ground Resistors, etc.), Equipment Nameplate Information, Point of Interconnection (POI), Substation Equipment/Connections, SCADA Systems, Communication Equipment, Control Equipment, Control House Internals, etc. Update project information on various excel files and Dashboards. Learning to navigate through new software when needed. Participate in extra projects associated with DER when necessary. Operate EPRI Software Tool for verifying Inverter Settings. Provide questioning attitude, critical thinking, comments, and suggestions on the improvement to Dominions Commissioning Configuration Control program. Knowledge, Skills, Abilities, and Experiences (Minimum Requirements): Basic knowledge of electrical theories and principles. Strong oral and written communication skills (includes technical writing). Strong personal computer skills. Ability to think analytically and solve complex problems. Ability to interpret codes, regulations and practices. Equally effective working independently or in team environment. Proven decision making skills. Ability to process information quickly and effectively manage multiple tasks. Strong planning, organizational and project management skills. Perform other duties as requested or assigned. Basic understanding of AC/DC fundamentals, including an understanding of Three-Phase Power Systems and DER systems also known as Solar/Wind/Battery Systems. Basic knowledge of Power Systems Protection Ability to learn and operate new software in a timely manner. Ability to work with Microsoft Office. Ability to manage time, prioritize workload, and multitask on various projects at the same time. Education: Bachelors Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education. Preferred Discipline: Engineering Technology or Electrical Engineering Technology.

Technical Specialist I

Richmond, VA
Contract
Job 27209: Technical Specialist I Electric Distribution/Transmission System Protection Engineering Department is seeking a motivated Technical Specialist (I, II, or III) to support the company’s evolving Distributed Energy Resources (DER) Commissioning Configuration Control program. This role is developed for the novice to the advanced level position in the Technical Specialist hierarchy. Any of the three Technical Specialist titles may be filled depending on candidate experience and qualifications. Responsibilities Distributed Energy Resources are also known as Solar/Wind/Battery systems connected to our grid. The primary responsibilities of this role are to perform and establish the process of managing commissioning responsibilities, organizational and customer interfaces, project review and documentation, daily travel to conduct site verifications/inspections, and a variety of workflow processes associated with the Visual Configuration Verification of Solar/Wind/Battery projects interconnecting to the client Bulk Power System. Job Activities: Conduct Solar/Wind/Battery Site Visual Verifications/Inspections in accordance with established procedures and company safety practices. This may include weekly travel to various Solar/Wind/Battery sites being connected to the client’s grid. The visual Verifications/Inspections will be performed on Distribution as well As Transmission connected sites. Collect and Review DER site Design Considerations, Functional Requirements, Single Line Diagrams (SLDs), Test Reports, Manufacturer Vendor Technical Manuals, Equipment Specifications, Inverter Software Programming Reports, Programming Standards, Interconnection Requests/Agreements, Construction Standards, Inspection Reports, Industry Reports, and Internal Engineering Documentation. Coordinate site visitations with DER project Owners/Developers as the client’s Commissioning Representative. Conduct meetings with stakeholders as necessary to help explain the program and answer questions. Identify any inconsistencies, discrepancies, and noncompliance issues between the physical site configuration/field conditions and documentation on file. Document DER site Verification/Inspection findings in appropriate project folders and notify appropriate departments of those findings. Take pictures of DER Site equipment (Panels, Inverters, Pad Mount Transformers, Overhead Construction, PTs, CTs, Metering Equipment, Reclosers, Switches, Electrical Panels/Connections, Ground Transformers, Ground Banks, Ground Resistors, etc.), Equipment Nameplate Information, Point of Interconnection (POI), Substation Equipment/Connections, SCADA Systems, Communication Equipment, Control Equipment, Control House Internals, etc. Update project information on various excel files and Dashboards. Learning to navigate through new software when needed. Participate in extra projects associated with DER when necessary. Operate EPRI Software Tool for verifying Inverter Settings. Provide questioning attitude, critical thinking, comments, and suggestions on the improvement to Dominions Commissioning Configuration Control program. Knowledge, Skills, Abilities, and Experiences (Minimum Requirements): Basic knowledge of electrical theories and principles. Strong oral and written communication skills (includes technical writing). Strong personal computer skills. Ability to think analytically and solve complex problems. Ability to interpret codes, regulations and practices. Equally effective working independently or in team environment. Proven decision making skills. Ability to process information quickly and effectively manage multiple tasks. Strong planning, organizational and project management skills. Perform other duties as requested or assigned. Basic understanding of AC/DC fundamentals, including an understanding of Three-Phase Power Systems and DER systems also known as Solar/Wind/Battery Systems. Basic knowledge of Power Systems Protection Ability to learn and operate new software in a timely manner. Ability to work with Microsoft Office. Ability to manage time, prioritize workload, and multitask on various projects at the same time. Education: Bachelors Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education. Preferred Discipline: Engineering Technology or Electrical Engineering Technology.

Electrical Engineer I

Richmond, VA
Contract
Job 27208: Electrical Engineer Seeking a motivated Electrical Engineer (I, II, or III) to support the company’s evolving Distributed Energy Resources (DER) Commissioning Configuration Control program. Responsibilities Knowledge of engineering theories and principles needed. Skilled in use of advanced techniques and modification and extension of theories, precepts and practices of the field and related sciences and disciplines. Strong leadership skills with proven ability to serve as team project lead. Strong oral and written communication skills (includes technical writing). Schedules and coordinates major segments of complex projects to meet cost and time objectives. Plans and conducts work requiring judgment in the independent evaluation, selection, adaptation and modification of standard techniques, procedures, and criteria. Devises new approaches to problems encountered and develops engineering criteria ensuring compliance with design criteria and standards. Perform and establish the process of managing commissioning responsibilities, organizational and customer interfaces Project review and documentation Daily travel to conduct site verifications/inspections Processes associated with the Visual Configuration Verification of Solar/Wind/Battery projects interconnecting to the client’s Bulk Power System. Apply a diversified knowledge of engineering principles and Solar/Wind/Battery Storage Commissioning experience to major projects that have a significant impact to the system. Will be expected to provide technical expertise and team leadership as needed and will need to be comfortable working in a team - oriented environment. Job Activities: Conduct Solar/Wind/Battery Site Visual Verifications/Inspections in accordance with established procedures and company safety practices. This may include weekly travel to various Solar/Wind/Battery sites being connected to the client’s grid. The visual Verifications/Inspections will be performed on Distribution as well As Transmission connected sites. Collect and Review DER site Design Considerations, Functional Requirements, Single Line Diagrams (SLDs), Test Reports, Manufacturer Vendor Technical Manuals, Equipment Specifications, Inverter Software Programming Reports, Programming Standards, Interconnection Requests/Agreements, Construction Standards, Inspection Reports, Industry Reports, and Internal Engineering Documentation. Coordinate site visitations with DER project Owners/Developers as the client’s Commissioning Representative. Conduct meetings with stakeholders as necessary to help explain the program and answer questions. Identify any inconsistencies, discrepancies, and noncompliance issues between the physical site configuration/field conditions and documentation on file. Assess the impact of DER interconnections to Distribution/Transmission systems. Document DER site Verification/Inspection findings in appropriate project folders and notify appropriate departments of those findings. Take pictures of DER Site equipment (Panels, Inverters, Pad Mount Transformers, Overhead Construction, PTs, CTs, Metering Equipment, Reclosers, Switches, Electrical Panels/Connections, Ground Transformers, Ground Banks, Ground Resistors, etc.), Equipment Nameplate Information, Point of Interconnection (POI), Substation Equipment/Connections, SCADA Systems, Communication Equipment, Control Equipment, Control House Internals, etc. Update project information on various excel files and Dashboards. Learning to navigate through new software when needed. Participate in extra projects associated with DER when necessary. Develop Power Point presentations and present on various DER subjects. Manage multiple projects at the same time. Develop Commissioning procedures, construction standards, checklists, or any other guidance documentation to improve design and produce higher quality audits of DER sites. Provide expert technical support to various cleint’s Generation/Distribution/Transmission Engineering Departments, Management, Solar Developers, Equipment Vendors, or any Stakeholders involved with DER project interconnections. Perform computer simulations or technical analysis studies associated with DER. Operate EPRI Software Tool for verifying Inverter Settings. Provide questioning attitude, critical thinking, comments, and suggestions on the improvement to client’s Commissioning Configuration Control program. Participate in various company teams and industry - level organizations (IEEE, EPRI, etc.) to enhance Electric Transmissions/Distributions system protection, communication, and control performance. This includes any benchmarking activities as well. Required Skills: Skilled in use of advanced techniques and modification and extension of theories, precepts and practices of the field and related sciences and disciplines. Strong leadership skills with proven ability to serve as team project lead. Strong personal computer skills. Ability to think analytically and solve complex problems. Ability to interpret codes, regulations and practices. In depth knowledge of various computer applications, with the ability to manipulate personal computer applications and perform engineering calculations using applicable software programs (e.g. Excel, Matlab etc.). Equally effective working independently or in team environment. Proven decision making skills. Ability to process information quickly and effectively manage multiple tasks. Strong planning, organizational and project management skills. Basic understanding of AC/DC fundamentals, including an understanding of Three-Phase Power Systems and DER systems also known as Solar/Wind/Battery Systems. Basic understanding of Power System Protection Basic understanding of Control Systems. Ability to learn and operate new software in a timely manner. Experience with DER related systems or projects. Ability to write Technical reports, format Power Point presentations, and work with Microsoft Office. Ability to manage time, prioritize workload, and multitask on various projects. Preferred Skills: Knowledge of Inverter Settings, Protective Functions, and Protection Philosophy. Knowledge of Distribution/Transmission DER connected field equipment such as: Wind Turbines, Solar Panels, Pad Mount Transformers, Ground Banks, Ground Resistors, Inverters, Converters, PTs, CTs, Reclosers, Metering, Breakers, Isolation switches, Combiner Cabinets, Capacitor Banks, Reactor Banks, Schweitzer Relays, Capacitor Banks, Reactor Banks, Substations, Control Houses, Transfer Trip communication mediums etc. Experience inspecting DER field equipment, identifying problems, documenting findings, and formulating corrective actions Experience with DER construction methods/standards, workmanship issues, and quality of materials. Knowledge of Relay Power System Protection philosophy on Distribution/Transmission systems. Familiarity of Aspen One Liner software. Knowledge of Distribution/Transmission Power System Control and Power System Analysis. Knowledge of Distributed Energy Resource (DER) system impacts to Utility Grid. Knowledge of DER Cyber Security Requirements. Knowledge on DER Testing Requirements during Commissioning. Knowledge of DER SCADA Controls and Communication systems. Knowledge of DER Power Quality issues and solutions. Knowledge of Power Electronics. Ability to interpret Oscillography Waveform Data. Knowledge of DER industry guidance documents for Distribution and Transmission such as (IEEE 1547, IEEE 2800, IEEE 519, PRC-024, etc.). Education: BS Degree in Electrical Engineering from ABET accredited engineering program. MS Degree in Electrical Engineering from ABET accredited engineering program with focus on Power Electronics and/or Solar Power preferred

Provider Services Associate I

Beech Island, SC
Contract
Job 27205: Duration: 3-month contract Hours: MON - FRI 7 AM - 7 PM CST   JOB DESCRIPTION: Understands the end-to-end authorization process, the SBU's business and business drivers for success. Actively listens and probes callers in a professional and timely manner to process authorizations and/or other customer service requests working towards first call resolution. Researches and communicates information regarding member eligibility, provider status, and authorization inquiries to callers while maintaining confidentiality. Resolves customer complaints or concerns as the first line of contact. Makes problem resolution and triage decisions not requiring clinical judgment. Discourages unnecessary clinical/physician phone transfers and encourages medical records to be submitted. Helps callers understand what clinical information is required. Transfers call clinicians and physicians only for clinically escalated situations. Communicates appeal and denial language to providers and members when appropriate. Processes withdrawals and other case status change as needed. Understands client and regulatory expectations for accounts in their designated region. Recognizes and develops relationships with provider groups through repeat calls, and recognizes provider sensitivities for different health plans. Is responsible for reading and retaining information disseminated through multiple resources, ensuring calls are handled accurately and appropriately per current account information. Processes fax attachments in between calls. Responsible for meeting SBU's Service standards in all categories on a monthly basis, team player, maintain member and provider Confidentiality at all times, demonstrate effective problem-solving skills, and be punctual and maintain good attendance. Participates in SBU's Service Operations activities as requested that help improve Care Center performance, excellence, and culture. Supports team members and participate in team activities to help build a high-performance team. Demonstrates flexibility in areas such as job duties and schedule in order to aid SBU?s Customer Care Operations in better serving its members and help SBU achieve its business and operational goals. Assists SBU efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Assumes responsibility for self-development and career progression.   RESPONSIBILITIES: Customer Service experience in a Health Care environment. Must be a proficient typist (at least 30 WPM) with the ability to maneuver through various computer platforms/screens while verifying a variety of information simultaneously. Ability to multi-task while staying organized.   WORK EXPERIENCE: Customer Service, Healthcare   EDUCATION: High School Diploma or GED (Required)

Data System Specialist

Richmond, VA
Contract
Job 27202: Data Systems Specialist This position will be supporting system data migration and data management while ensuring data integrity, accuracy, validity and completeness of communicable disease data. Responsibilities The Public Health Data system specialist will be responsible for most of the data migration activities from the source system to the Virginia Electronic Disease Surveillance System (VEDSS) in addition to other data management activities as assigned by the PHI Systems manager. Explore and understand the data structure and contents in the source system Assist in the data quality and data cleanup processes Assist in gathering and documenting data needs and migration requirements for use in the migration tool design, as well as requirements for reports, workflows and data requests Perform frequent complex SQL development while assisting the migration team in all assigned migration tasks Assist in testing and validation at each stage of the migration into the VEDSS system Create and maintain documentation of processes, procedures and manuals Assist in managing and maintaining the confidentiality and security of the data at all times. Provide users access administration and user guidance on the system Assist in the modification and maintenance of data management processes Assist in responding to data requests, data analysis and reporting using T-SQL scripts Provide assistance in various data management activities as assigned Qualifications Knowledge of public health disease surveillance Strong and current experience in using SQL query language in data management, analysis and reporting in MS SQL server environment. Considerable knowledge & experience in database structure and design in the MS SQL server environment. Experience migrating legacy data to a new data system Experience with VEDSS or other reportable disease/health related information systems & management; including servers, web applications and its associated databases. Experience in providing systems technical support and assistance to end users Considerable knowledge of data quality management and procedures. Ability to analyze & develop solutions to data problems in a logical and systematic manner; Knowledge in maintaining data integrity and confidentiality processes Ability to manage and maintain large volumes of data using manual and automated techniques for investigation and resolution of data quality issues Effective oral and written communication and interpersonal skills Required Skills Strong experience and knowledge in database development using SQL language in the SQL server environment Required 4 Years Experience and knowledge of public health systems and related data Highly desired 2 Years Experience in migrating legacy data into a new data system  Desired 2 Years Experience in providing system technical support to end users Desired 2 Years Experience with health related information systems, management of its servers, web applications and its associated databases Nice to have 2 Years

Systems Administrator 3

Redondo Beach, California
Contract
Job 27197: Senior Red Hat Linux Systems Administrator Responsibilities Must be located in Southern California (Redondo Beach, CA), to support on-campus activities Maintains smooth operation of multi-user computer systems, including coordination with network administrators. Interacts with users and evaluates vendor products. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery. Develops and monitors policies and standards for allocation related to the use of computing resources. Ancillary duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software and allocating mass storage space. Required Skills Must have SCI clearance, Security+ cert, Adjudicated CI Poly TOP SECRET SCI REQUIRED

IT Procurement Analyst

Richmond, VA
Contract
Job 27196: IT Procurement Analyst Responsibilities IT procurement with experience in administering state contracts using eVA and automated systems. Analyze data, develop expenditure / procurement reports, reconcile records, with strong customer service skills. Knowledge and experience with VITA service catalog requests and reconciliation of agency VITA services and goods orders. Candidates MUST have prior CoVA IT Procurement and eVA experience. Required Skills Experience in state IT procurements including IT goods and services. Software procurement, customer delivery and reconciliation       Required 8 Years Use of eVA and experience with state reconciliation of expenditures. Required 5 Years VITA services; monthly recurring IT services. Required 5 Years VITA Service Request; customer submitted requests for goods. Analyze requests for compliance with agency and state procurement requirements      Required 2 Years Customer Service skills that prioritize the customer, consistent messaging with consideration to compliance.   Required 4 Years

Technical Support 2

Lynchburg, VA
Contract
Job 27195: Technical Support Responsibilities Position will primary focus working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform daily job functions. Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams. Skill in the use of Gmail. Skill in troubleshooting tools and managing and administering desktops. Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking tools. Strong Customer Service skills that include a customer first attitude. Position is responsible for agency-specific end user support throughout the State. Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Troubleshoot hardware and software issues. Preferred: Knowledge of computer/mobile device applications and how they operate in an enterprise environment. Experience with creating training documentation. Required Skills *MUST possess a valid driver's license and have a clear driving history - will drive state vehicle Extensive skill with use of Microsoft Desktop products including but not limited to Windows, Surface Pros, SharePoint, MS Office Suite, MS Teams and Gmail Required 5 Years Skill in troubleshooting tools and managing desktop computers Required 5 Years Experience working with help desk request tracking tools Required 5 Years Ability to communicate effectively verbally and in writing with individuals and groups Required 5 Years Strong Customer Service skills that include a "customer first" attitude Required 5 Years

Technical Support

Staunton, VA
Contract
Job 27194: Technical Support Responsibilities Position will primary focus working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform daily job functions. Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams. Skill in the use of Gmail. Skill in troubleshooting tools and managing and administering desktops. Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking tools. Strong Customer Service skills that include a customer first attitude. Position is responsible for agency-specific end user support throughout Staunton District. Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Troubleshoot hardware and software issues. Preferred: Knowledge of computer/mobile device applications and how they operate in an enterprise environment. Experience with creating training documentation. Required Skills *MUST possess a valid driver's license and have a clear driving history - will drive state vehicle Extensive skill with use of Microsoft Desktop products including but not limited to Windows, Surface Pros, SharePoint, MS Office Suite, MS Teams and Gmail Required 5 Years Skill in troubleshooting tools and managing desktop computers Required 5 Years Experience working with help desk request tracking tools Required 5 Years Ability to communicate effectively verbally and in writing with individuals and groups Required 5 Years Strong Customer Service skills that include a "customer first" attitude Required 5 Years Provide computer training for field staff Desired4 Years

SCOM Engineer

Harrisburg, PA
Contract
Job 27192: SCOM Engineer Client’s infrastructure and application portfolio is large and continues to grow. The department has one consultant managing SCOM. This person is also an SCCM Engineer and is a key player in numerous initiatives. The person will work to stabilize the current daily operational support requirements and play a key role on the team to implement key initiatives to greatly improve monitoring of department applications and services. Position Daily Duties Additional team member, coverage for SCOM support. Keep up with daily operational support - strained now. Improve monitoring of systems and applications - key points to this are: Lacking documentation - need to document. Customization - add filters, fine tune management packs & views, create more dashboards content specific depending on who is viewing (technical teams, application development, management). Establish simplified dashboards for executives and management teams. Roll-up distributed dashboards into one - SCOM, SolarWinds, Splunk, others. Integration with OMS - collaboration with client is participating in pilot. Integrate with enterprise architecture team - establish monitoring as a requirement for all new apps coming online. Keep up with existing systems that are being monitored as they change - not happening currently. Key Responsibilities The Microsoft System Center Operations Manager Administrator will support the SCOM infrastructure and work with application developers and engineers to create custom monitors. Provide daily operational support for SCOM infrastructure. Create and deploy custom Management Packs. Create scripts in PowerShell and VB Script for custom monitors and automation tasks. Create and maintain monitoring and alerting rules. Setup and distribute custom reports using SQL Server Reporting Services. Perform audits of monitored systems for changes; engage teams to gather updated information to correct application monitors. Actively participate in monitoring governance at the department; document monitoring requirements and framework for all application development and infrastructure teams to adhere to. Position will work closely with: Active Directory Team Application Development Team Core Network Team Enterprise Architecture Team Security Team System Center Configuration Management Team Qualifications Minimum 5 years of experience as a SCOM Administrator, hands on experience with SCOM 2016 - desired. Minimum 10 years composing technical documentation for end-users and technical support teams. Minimum 10 years troubleshooting web browser application issues. Understand software development processes and concepts (Agile, user acceptance testing, code freeze). Proficient with tools to trouble shoot application issues (browser debug mode, process monitor, network monitor captures). Must have advanced level enterprise scripting skills (VB Script, PowerShell, others). Experience with Microsoft technologies including server and client operating systems, Active Directory, and SQL Server. Solid understanding of network infrastructure and protocols - TCP/IP, DNS, firewall ports, HTTP, HTTPS, SMTP, TELNET, SNMP, FTP. Professional Experience/Skills Ability to motivate and influence stakeholders to agree on objectives and gain their cooperation by gaining trust and establishing good working relationships. Strong track record of understanding and interest in current and emerging technologies demonstrated through training, and job experience. Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources. Strong analytical skills - strong problem-solving skills, can communicate in a clear manner and effectively evaluates information to make decisions; anticipate obstacles and develop plans to resolve them. Change oriented - actively generate process improvements; support and drives change and confront difficult circumstances in creative ways. Experience with patching of RHEL (Red Hat Enterprise Linux) a plus. Required Skills Minimum 5 years of experience as a SCOM Administrator Required 5 Years Hands on experience with SCOM 2016 –Desired     Minimum 10 years composing technical documentation for end-users and technical support teams Required 10 Years Minimum 10 years troubleshooting web browser application issues. Required 10 Years Understand software development processes and concepts (Agile, user acceptance testing, code freeze) Required    Proficient with tools to trouble shoot application issues (browser debug mode, process monitor, network monitor captures) Required   Must have advanced level enterprise scripting skills (VB Script, PowerShell, others) Required Experience with Microsoft technologies including server and client operating systems, Active Directory, and SQL Server Required       Solid understanding of network infrastructure and protocols - TCP/IP, DNS, firewall ports, HTTP, HTTPS, SMTP, TELNET, SNMP, FTP Required

SCCM Administrator

Harrisburg, PA
Contract
Job 27191: SCCM Administrator Candidate will maintain and enhance the existing SCCM infrastructure, in addition to participating in the design, implementation and migration to future versions of SCCM. Candidate must also be able to plan, create (repackage with AdminStudio as needed), deploy and monitor SCCM application packages and OSD task sequences to IEDDC devices. Candidate will deploy monthly Microsoft security updates using SCCM and maintain security compliancy of all networked systems. Candidate will develop custom reports, queries, and inventory data as it is requested. Candidate will also develop and maintain detailed SCCM system process documentation. Essential Responsibilities Create and maintain workstation images Manage SCCM application deployments Monitor and report on deployment status Monitor and manage distribution points Be a backup to the Systems Center Operations Manager (SCOM) engineer Assist remote IT support teams with use of the SCCM console and other functions Create scripts in PowerShell and batch for custom app deployments and automation tasks. Qualifications/Requirements Minimum (3) years of experience in a SCCM Systems Administrator role Desired Characteristics Strong history of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities. Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources. Demonstrated customer focus, building strong customer relationships Strong analytical skills - strong problem-solving skills, can communicate in a clear manner through multiple mediums and effectively evaluates information as well as data to make decisions; anticipates obstacles and develops plans to resolve Change oriented - actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways Required Skills Minimum (3) years of experience in a SCCM Systems Administrator role Required 3 Years Strong history of understanding & interest in current and emerging technologies demonstrated through training, job experience &/or industry activities Highly desired       Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources Highly desired        Demonstrated customer focus, building strong customer relationships Highly desired            Strong analytical skills - strong problem-solving skills, can communicate in a clear manner through multiple mediums and effectively evaluates info Highly desired      Evaluates data to make decisions; anticipates obstacles & develops plans to resolve Highly desired  Change oriented - actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways Highly desired

SharePoint Specialist

Harrisburg, PA
Contract
Job 27190: Technical Specialist The Technical Specialist is a senior level resource with specialized knowledge and experience in a specific technology such as SharePoint development or an SAP specialist. The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program. Role Description: The candidate will work on developing the Intranet site in SharePoint 2019. The design and taxonomy have already been defined but it needs to be developed. SharePoint Front end development experience (2019), customize Master Pages and Page Layouts, Client-Side Web Parts Implement responsive design for sites for SharePoint 2019 (on premise) Good level of experience in JavaScript, HTML5, CSS, XML, jQuery, XSL, C# .Net, consuming REST API, SharePoint Object Model Meeting with the design team to review website design, application requirements and branding. Design, code and implement websites with high attention to detail Solid understanding of interactive design with a strong focus on usability and user experience. Tools : Visual Studio 2019, SharePoint Designer, PowerShell This position will be in the office 2 days per week and remote 3 days a week until office policy changes to full time in the office. Candidate should be a US Citizen or hold a Green Card. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Required Skills SharePoint Front end development experience (2019), customize Master Pages and Page Layouts, Client-Side Web Required 5 Years 4 year college degree or equivalent technical study Highly desired   Experience in JavaScript, HTML5, CSS, XML, jQuery, XSL, C# .Net, consuming REST API, SharePoint Object Highly desired 3 Years Experience with Visual Studio 2019  Highly desired 2 Years Experience with SharePoint Designer and PowerShell Required 3 Years

Business Analyst

Harrisburg, PA
Contract
Job 27189: Business Analyst Requires the services of a Business Analyst staff augmentation consultant to assist the technical staff in gathering and documenting the system functional and system requirements for new development projects and enhancements to existing applications for client users. IT utilizes both Waterfall and Agile project methodologies. As such, experience with both Waterfall and Agile project methodologies will be preferred. Specific Duties: Collects, analyzes, and documents business rules, processes, and legislation. Leads business requirements gathering sessions with business and technical resources for complex system development projects. Analyzes legislation or other business documentation (i.e. policies/procedures, RFPs, etc.) to determine necessary IT system changes or changes to business processes required to meet the objectives of an agency initiative. Works with business users to develop and implement improved business processes for their application to an IT system in support of agency program policy. Works with users to develop or enhance system requirements. Prepares or reviews detailed functional specifications for complex IT systems development or enhancement projects to be used by developers for system coding. Participates in the development of detailed functional specifications for highly complex system development and enhancement projects. Prepares use cases or other types of requirements documentation. Assists with system testing. Assists with preparation of system change requests. Assists with the planning and prioritization of system changes. Assist with the creation of training materials. Troubleshoots system, data, or process problems. Works with development and database teams to identify opportunities for data migration and correspondingly documents any necessary business rules. Works with development and database teams to identify opportunities for integration and correspondingly documents any necessary business rules. Prepares mock-ups to provide visual aids for requirements gathering. Prepares process flows to document for As Is and To Be business processes. Performs basic SQL queries (as needed) for analysis purposes. Performs related work as required. Required Skills Experience with writing use cases and requirements documents Required 5 Years Experience with developing business requirements Required 5 Years Experience with developing functional requirements Required 5 Years Experience business process re-engineering Required 4 Years Experience in business change management Highly desired 3 Years Experience with Team Foundation Server (TFS) Highly desired 3 Years Write a basic use case based on the Business Case attached in the Reference tab.

Director of Development

Richmond, VA
Direct Hire
Job 27188: Astyra Corporation is now seeking a Director of Development for direct-hire placement! A premier liberal arts university in Richmond Virginia is looking for their next Director of Development. This opportunity is located in the Richmond, VA area. The Director of Development serves as the primary facilitator for coordinating all school/college/unit-based annual giving efforts to develop a cohesive strategy for gift and grant requests. The Director will design and develop a multi-year strategic plan and an annual operating plan for the long-term expansion of gift income and alumni and parent donor pools. Responsible for demonstrating a track record of major and principal gift fundraising success and possessing the leadership and managerial acumen necessary to inspire and motivate an ambitious, highly integrated team and program. Work will adhere to the Office of Institutional Advancement and University’s organizational guidelines. Duties and Responsibilities: Specific duties may include and are not limited to: Operationalize and evaluate comprehensive annual and campaign fundraising strategies to support University goals and objectives Develop and implement a strategic fundraising plan including revenue and performance goals, objectives, action plans, and benchmarks for the advancement program Develop an annual Development budget within the overall University Advancement budget Develop robust volunteer leadership program capable of actively supporting University’s advancement goals through fundraising, consultation, and advocacy Personally identify, cultivate, and request gifts and pledges within a portfolio of major gift prospects as defined by University’s standards through visits and other forms of direct contact Work with the Vice President of Institutional Advancement to identify, hire, and orient a team of development professionals, adhering to University’s timeline, budget, and hiring strategy Enlist senior leaders in furthering University’s advancement programs and educate, orient, and support them in their fundraising roles Represent University to various external institutional constituents (i.e., corporations, foundations, funding agencies, government agencies) as appropriate Motivate a diverse team of employees to achieve peak productivity and performance Create and maintain systems to ensure that donor instructions are adhered to, documented, and stewarded Frequently collaborate with the Director of Communications and Public Relations and Director of Marketing and Branding to direct marketing for University’s programs Other duties as assigned. Qualifications Candidate must have appreciation for the rich history and tradition of the University Demonstrated ability in securing major grants and gifts from individuals, corporations, foundations, and other private funding sources Ability to foster a collaborative work environment within a complex organizational structure Exceptional interpersonal skills and the ability to interact effectively with senior leadership, faculty, alumni, prospects, donors, and volunteers in a wide range of roles Knowledge of best practices within the fundraising profession, including those relating to deferred giving, annual fund management, direct mail, corporate and foundation relations, and other areas that support major gift fundraising Ability to exercise good judgment, to demonstrate an understanding of ethics related to advancement activities, and to use discretion in interactions with donors, prospects, volunteers, and others Possess community relations skills and the ability to communicate and work effectively within a diverse community Excellent verbal and written communication skills and the ability to present effectively to small and large groups Ability to supervise and develop employees including organizing, prioritizing, and scheduling work assignments; evaluating performance; and mentoring and coaching employees to achieve maximum productivity Demonstrated ability to be a self-starter with an entrepreneurial spirit and willingness to think creatively

Assistant Vice President of Development

Richmond, VA
Direct Hire
Job 27187: Astyra Corporation is now seeking a Assistant Vice President of Development for direct-hire placement! A premier liberal arts university in Richmond Virginia is looking for their next AVP of Development. This opportunity is located in the Richmond, VA area. The Associate Vice President of Development will set strategy and provide leadership for major gift officers and corporate and foundation relations gift officer, manage a portfolio of major gift prospects and serve as campaign manager for future campaign initiatives.   Duties and Responsibilities: Specific duties may include and are not limited to the following: Leads the Development team in planning and implementing long and short-term strategies to secure gifts from alumni, friends, corporations, and foundations Work with the VP to establish measurable goals to increase fundraising results that are achievable and aspirational Maintains a portfolio and solicits major and planned gifts. Mentors, trains, supervises and evaluates staff. Develops strong, positive relationships with the college community Helps to develop and implement policies related to fundraising in collaboration with the VP Qualifications: Bachelor's degree required; Master's degree preferred 12+ years of experience, preferably within development Successful track record in major gifts and development team leadership in senior leadership roles. Possess and maintain a valid driver's license

Operations Analyst

Herndon, VA
Contract
Job 27185: Operations Analyst Responsibilities Basic knowledge of distribution and transmission systems. Specific job application of personal and mainframe computer systems. Practical electricity and protective device coordination. Skills: interpersonal; verbal and written communication; customer service; analytical; good computer skills and proficiency working in various software applications such as GIS, MS Office & Lotus Notes. Abilities: problem resolution; address multiple tasks simultaneously; handle constantly changing and emerging priorities. 1 - 5 years related experience. Education: Associates preferred Required Skills Verbal & Written communication skills Good computer skills & proficiency working in various software applications Problem resolution & analytical thinking Work will be done onsite. Required to wear a mask while onsite. 2 years related experience. Background in military, call center, 911 dispatch. Must be local to Herndon, VA.    

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