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Java App Developer

Raleigh, NC
Contract
Job 25800: Java App Developer Our client is hiring for a seasoned contract Java Applications Developer to work with key stakeholders and contributors to migrate a written application from iPlanet to IBM WebSphere Application Server (WAS) 8.5.5. The assignment will be up to 6 months in duration. The Java Applications Developer will have the following primary responsibilities: Work with DOR resources, key stakeholders, and contributors to identify and plan the scope of work associated with moving iPlanet application to IBM Websphere Application Server (WAS) 8.5.5. This includes migrating from iPlanet application to IBM Websphere Application Server (WAS) 8.5.5, migrate JBuilder 2006 and Netbean to Eclipse, uplifting Java 1.5 to 1.8, and remove Java Coherence. Develop an project schedule for the total scope of work. Communicate project information, issues, or status to the organization through various methods including written reports and presentations. Ensure that issues are resolved in a timely manner.   In performing these responsibilities, the developer is expected to apply application programming best practices. Knowledge, Skills, & Abilities Requirements Basic requirements: Demonstrated in-depth analytical skills and ability to develop and configure software applications and tools to solve complex problems Demonstrated in-depth experience with Java versions 1.5 and 1.8, Java Frameworks, IBM WAS 8.5.5, J2EE, JSP, JSF, and Eclipse. Demonstrated analytical skills and ability to gather requirements and develop/configure software applications and tools to solve complex problems involving multithreaded, real time systems. Ability to make determinations based on facts, identify problems, report potential problems, and assess options proactively. Knowledge of Systems Development Life Cycle methodologies and the tools and techniques used in all phases. Ability to establish and maintain effective, positive, and productive working relationships with peers, superiors, subordinates, and customers Knowledge of best practices for secure applications development. Ability to understand customer needs, including the level of urgency, and translate them into appropriate automated solutions. Seven+ years of Java experience, Five+ years WebSphere experience with emphasis on online applications Skills in facilitation, problem solving, and conflict management. Strong verbal and written communications skills with the ability to communicate across functional areas.   Skills: Java versions 1.5 and 1.8 Required 7 Years IBM WebSphere Application Server (WAS) Required 5 Years Eclipse Required 3 Years Java Server Faces (JSF) Required 1 Years

Network/Telecom Specialist

Raleigh, NC
Contract
Job 25799: Network/Telecom Specialist   Candidates will have to work 100% onsite for this position. Description (including, but not limited to): Responsibility for working with site contact and service providers for the turn-up and testing of data citcuits Specialization in Local Area Networks (LANs)/Wide Area Networks (WANs), TCP/IP, virtual machines, and/or server/network infrastructure Responsibility for installation and configuration of network routers and switches Responsibility for installation of cable, wiring and related equipment for telephony and data interfaces and systems with communications functions Responsibility for performance of implementation testing per AOC provided technical documentation Requirements: 95% travel with most being overnight stays, all within the state of NC (reimbursed) 75% of work performed after 5:00pm M-F and on weekends Ability to travel using your own reliable vehicle with $0.54 per mile reimbursement Ability to lift up to 20 pounds with sustained carry for 5 minutes Ability to work beyond 40 hours in a week   Expected Skills: Able to work without assistance; have technologically relevant education; have deep Cisco experience.   Skills: Cisco Required 3 Years IP/Networking Required 3 Years Cabling Cross-connects Required 3 Years Data Circuit Turn-up/Testing Required 3 Years

IT Support Specialist

New Hanover, NC
Contract
Job 25798: IT Support Specialist   This contractor will work on-site in and around New Hanover, NC office or as needed across the state. IT Support Specialist Participate in end-of-life refresh of PC/laptops. Support personal computer systems by installing, configuring, and maintaining hardware and software for judicial staff. This includes peripherals such as printers, scanners, copiers, etc. Provide customer support to Judicial Staff in accordance with Service Level Agreements set forth by the client’s IT department. Provide support to local area networks by installing, maintaining, and troubleshooting LAN hardware and software that includes file servers, routers, switches, wireless and other telecommunications equipment. Interface with staff and local government officials. Listen to customers to identify problems, then make necessary corrections or assist vendors in corrective actions. Assist in moves and relocations of judicial facilities, including courthouses and other office locations. Participate in large technology deployment projects that may include statewide software updates, wireless installs, and eCourts initiatives.   Work is generally performed in an office environment. Occasional lifting of heavy objects is required. Applicant should be able to lift 75 pounds. As part of the process of configuring personal computers, exposure to hazardous electrical computer components may occur requiring extreme caution to be taken. Overnight travel to locations across the state as required. This position reports to the IT Support Supervisor. Work hours are 8:00 AM - 5:00 PM, Monday - Friday but some evening, weekend, and holiday hours are required for projects and priority service desk calls. Knowledge of: Ethernet topology networks; Windows 7/10; Office 2013/2016/365; Windows Server 2008/12; computer systems to ensure that all components will integrate properly; software packages such as TN3270, SharePoint Designer, and Adobe Professional; AD servers, routers, voice gateways, wireless access points and switches; and integration of all components. Skills in: installing personal computers and peripherals (e.g., printers, scanners, cameras, fax machines, and audio-video equipment); using individual components; listening and communicating with customers to identify concerns, analyzing needs, and determining hardware/software solutions; rigorous problem solving; and providing excellent customer service. Ability to: work independently to analyze customers needs and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and/or assist vendors with resolutions.   Skills: Active Directory Desired 3 Years Office 2013/2016/O365 Required 3 Years TN3270 Highly desired 3 Years Wireless Access Points Highly desired 3 Years Imaging and installing PC/laptops Required 3 Years Printer troubleshooting Required 3 Years

IT Support Specialist

Buncombe, NC
Contract
Job 25797: IT Support Specialist   This contractor will work on-site in and around Buncombe County, NC office or as needed across the state. IT Support Specialist Participate in end-of-life refresh of PC/laptops. Support personal computer systems by installing, configuring, and maintaining hardware and software for judicial staff. This includes peripherals such as printers, scanners, copiers, etc. Provide customer support to Judicial Staff in accordance with Service Level Agreements set forth by the client’s IT department. Provide support to local area networks by installing, maintaining, and troubleshooting LAN hardware and software that includes file servers, routers, switches, wireless and other telecommunications equipment. Interface with staff and local government officials. Listen to customers to identify problems, then make necessary corrections or assist vendors in corrective actions. Assist in moves and relocations of judicial facilities, including courthouses and other office locations. Participate in large technology deployment projects that may include statewide software updates, wireless installs, and eCourts initiatives.   Work is generally performed in an office environment. Occasional lifting of heavy objects is required. Applicant should be able to lift 75 pounds. As part of the process of configuring personal computers, exposure to hazardous electrical computer components may occur requiring extreme caution to be taken. Overnight travel to locations across the state as required. This position reports to the IT Support Supervisor. Work hours are 8:00 AM - 5:00 PM, Monday - Friday but some evening, weekend, and holiday hours are required for projects and priority service desk calls. Knowledge of: Ethernet topology networks; Windows 7/10; Office 2013/2016/365; Windows Server 2008/12; computer systems to ensure that all components will integrate properly; software packages such as TN3270, SharePoint Designer, and Adobe Professional; AD servers, routers, voice gateways, wireless access points and switches; and integration of all components. Skills in: installing personal computers and peripherals (e.g., printers, scanners, cameras, fax machines, and audio-video equipment); using individual components; listening and communicating with customers to identify concerns, analyzing needs, and determining hardware/software solutions; rigorous problem solving; and providing excellent customer service. Ability to: work independently to analyze customers needs and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and/or assist vendors with resolutions.   Skills: Active Directory Desired 3 Years Office 2013/2016/O365 Required 3 Years TN3270 Highly desired 3 Years Wireless Access Points Highly desired 3 Years Imaging and installing PC/laptops Required 3 Years Printer troubleshooting Required 3 Years      

IT Support Specialist

Wake, NC
Contract
Job 25796: IT Support Specialist   This contractor will work on-site in and around Wake County, NC office or as needed across the state. IT Support Specialist Participate in end-of-life refresh of PC/laptops. Support personal computer systems by installing, configuring, and maintaining hardware and software for judicial staff. This includes peripherals such as printers, scanners, copiers, etc. Provide customer support to Judicial Staff in accordance with Service Level Agreements set forth by the client’s IT department. Provide support to local area networks by installing, maintaining, and troubleshooting LAN hardware and software that includes file servers, routers, switches, wireless and other telecommunications equipment. Interface with staff and local government officials. Listen to customers to identify problems, then make necessary corrections or assist vendors in corrective actions. Assist in moves and relocations of judicial facilities, including courthouses and other office locations. Participate in large technology deployment projects that may include statewide software updates, wireless installs, and eCourts initiatives.   Work is generally performed in an office environment. Occasional lifting of heavy objects is required. Applicant should be able to lift 75 pounds. As part of the process of configuring personal computers, exposure to hazardous electrical computer components may occur requiring extreme caution to be taken. Overnight travel to locations across the state as required. This position reports to the IT Support Supervisor. Work hours are 8:00 AM - 5:00 PM, Monday - Friday but some evening, weekend, and holiday hours are required for projects and priority service desk calls. Knowledge of: Ethernet topology networks; Windows 7/10; Office 2013/2016/365; Windows Server 2008/12; computer systems to ensure that all components will integrate properly; software packages such as TN3270, SharePoint Designer, and Adobe Professional; AD servers, routers, voice gateways, wireless access points and switches; and integration of all components. Skills in: installing personal computers and peripherals (e.g., printers, scanners, cameras, fax machines, and audio-video equipment); using individual components; listening and communicating with customers to identify concerns, analyzing needs, and determining hardware/software solutions; rigorous problem solving; and providing excellent customer service. Ability to: work independently to analyze customers needs and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and/or assist vendors with resolutions.   Skills: Active Directory Desired 3 Years Office 2013/2016/O365 Required 3 Years TN3270 Highly desired 3 Years Wireless Access Points Highly desired 3 Years Imaging and installing PC/laptops Required 3 Years Printer troubleshooting Required 3 Years

IT Support Specialist

Wake, NC
Contract
Job 25795: IT Support Specialist   This contractor will work on-site in and around Wake County, NC office or as needed across the state. IT Support Specialist Participate in end-of-life refresh of PC/laptops. Support personal computer systems by installing, configuring, and maintaining hardware and software for judicial staff. This includes peripherals such as printers, scanners, copiers, etc. Provide customer support to Judicial Staff in accordance with Service Level Agreements set forth by the client’s IT department. Provide support to local area networks by installing, maintaining, and troubleshooting LAN hardware and software that includes file servers, routers, switches, wireless and other telecommunications equipment. Interface with staff and local government officials. Listen to customers to identify problems, then make necessary corrections or assist vendors in corrective actions. Assist in moves and relocations of judicial facilities, including courthouses and other office locations. Participate in large technology deployment projects that may include statewide software updates, wireless installs, and eCourts initiatives.   Work is generally performed in an office environment. Occasional lifting of heavy objects is required. Applicant should be able to lift 75 pounds. As part of the process of configuring personal computers, exposure to hazardous electrical computer components may occur requiring extreme caution to be taken. Overnight travel to locations across the state as required. This position reports to the IT Support Supervisor. Work hours are 8:00 AM - 5:00 PM, Monday - Friday but some evening, weekend, and holiday hours are required for projects and priority service desk calls. Knowledge of: Ethernet topology networks; Windows 7/10; Office 2013/2016/365; Windows Server 2008/12; computer systems to ensure that all components will integrate properly; software packages such as TN3270, SharePoint Designer, and Adobe Professional; AD servers, routers, voice gateways, wireless access points and switches; and integration of all components. Skills in: installing personal computers and peripherals (e.g., printers, scanners, cameras, fax machines, and audio-video equipment); using individual components; listening and communicating with customers to identify concerns, analyzing needs, and determining hardware/software solutions; rigorous problem solving; and providing excellent customer service. Ability to: work independently to analyze customers needs and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and/or assist vendors with resolutions.   Skills: Active Directory Desired 3 Years Office 2013/2016/O365 Required 3 Years TN3270 Highly desired 3 Years Wireless Access Points Highly desired 3 Years Imaging and installing PC/laptops Required 3 Years Printer troubleshooting Required 3 Years

Service Support Analyst

Raleigh, NC
Contract
Job 25794: Service Support Analyst   This position is a mix of remote and on site. Support Analyst needed to perform Access audit of Law Enforcement Agencies in North Carolina. This person will work directly with the Access Admin supervisor. This person will gather all information, combine into one spreadsheet, communicate with LEA and administer all changes needed. This person will also process the same audit for all agencies.   Skills: Customer Service Required 3 Years Microsoft Excel Required 3 Years Microsoft Word Required 3 Years

IBM Mainframe Database Administrator

Harrisburg, PA
Contract
Job 25793: IBM Mainframe Database Administrator   Our client is looking for an IBM Mainframe Database Administrator to provide database administration support. An important aspect of this work includes advising the CTO on all activities involving enterprise mainframe operations and services. These responsibilities are inclusive of the planning, design, implementation, and maintenance of information technology systems. Work is performed independently under the general direction of the CTO.   Skills: Experience administering IBM IMS Database version 14.1/15.1 or above Required 5 Years Experience administering IBM DB2 Database version V11/V12 or above Required 5 Years Experience supporting application system development life cycle Required 5 Years Experience with IBM DB2 Administration Tools Required 5 Years Experience with IBM IMS Solution and Recovery Packs Required 5 Years Experience writing and maintaining JCL version V2R2/V2R3 Required 5 Years Experience managing and implementing backup and recovery strategies for DB2 and IMS databases Required 5 Years Experience working with IMS DBRC Required 5 Years Experience with Unemployment Compensation Systems Highly desired Certifications in IBM DB2 for z/OS Highly desired

Help Desk Coordinator

Richmond, TX
Contract
Job 25792: Help Desk Coordinator   Description:   This level is staffed by individuals who have help desk & call center experience delivering excellent customer service. This position is 100% phone support.   Working knowledge, or experience in the following areas is required:   Computer hardware/software, iDevices, Tough Books, Windows 7 & 10 OS, MS Office suite, Share Point, Active Directory, Skype, Mainframe, Print management tools, and Experience working with ticketing systems. ServiceNow ticketing system experience is preferred. Strong analytical/troubleshooting skills with experience identifying issues quickly to determine if the solution can be applied during the call or if the issue requires escalation is also required.   Additional experience and qualities desired include: Personable and approachable, Excellent communication skills, strong typing, writing and reading skills, active listening skills, experience working and contributing to a team environment supporting contacts via phone, email, and self-service portal. Ability to identify and solve problems quickly/escalate issues efficiently. Familiarity with knowledge process for creating procedural articles is desirable. Ability to multitask while client is on the phone by researching knowledge and documenting tickets. Demonstrated competency in logical and analytical thinking. Experience in the adaptation and application of rapidly changing technology to business needs. Proficient at exercising self-discipline and mindfulness in open call center environment. Experience working in contact center environment where the importance of adhering to scheduled breaks is measured, Experience working and performing well in environment where individual performance metrics and scores are measured monthly. Ability to work any 8 hour shift within 6AM-6PM EST time span as needed. Flexibility to support 24x7 shifts during inclement weather events including Holiday and weekend as needed.   Top Skills Great Customer Service Skills Strong analytical, troubleshooting and typing skills At least 1 yr of IT Phone Support experience

Evaluation Specialist

Richmond, VA
Direct Hire
Job 25791: Evaluation Specialist – 20 hours per week (part-time) Reports to: Director of Continuous Improvement & Evaluation NextUp RVA (“NextUp”) is a fast-paced, innovative, and growing organization focused on providing all Richmond Public School middle school youth with access to coordinated, high-quality learning experiences beyond the classroom. NextUp believes that when young people participate in high-quality after- school programs during this pivotal, formative stage of their lives, they benefit in tremendous ways – socially, physically and academically.  Currently, partners with three Richmond middle schools and more than 30 local high-quality community-based out-of-school time programs to enrich the experiences of middle school youth beyond the traditional school day.  NextUp provides its partners with centralized registration and outreach, a shared data measurement system, and sponsored professional development. The more coordinated our efforts and the more extensive our reach, the greater the impact we can make in our children’s present and future. NextUp is presently an affiliate of The Community Foundation. Position Summary: The Evaluation Specialist is a part-time position that works as a member of NextUp’s dynamic, data-driven and results-focused Program Services team.   The Evaluation Specialist is responsible for the distribution, collection and analysis of NextUp’s surveys and evaluation tools used to measure the impact of quality expanded-learning programs on youths’ school and social-emotional outcomes.  The Evaluation Specialist is also responsible for developing outcomes and performance measures reports to funders and entering data into funders’ data systems. Essential Duties and Responsibilities: Track and monitor Program Performance Standards and Measurable Objectives per organizational priorities and for grants Maintain excellent filing system for program compliance and data management Manage and coordinate deadlines and requirements for assigned grant reporting Implement teacher, family, partner and student surveys throughout the year to measure progress and impact Coordinate regular meetings with NextUp Leadership staff and site staff to review grant requirements Monitor and enter evaluation data into NextUp’s Information Management Systems Assist Director of Continuous Improvement & Evaluation in refining databases, data collection and improvement tools Develop and submit regular reports to CEO, Director of Programs and Director of Continuous Improvement & Evaluation regarding status of activities and measurable objectives at site Develop and maintain a high level of communication and positive relationships with staff, administration, and community partners Ability to learn quickly and independently about educational terminology and data resources QUALIFICATIONS: Bachelor’s degree required; Master’s preferred. 5+ years of demonstrated experience in collecting and analyzing qualitative and quantitative data and presenting it in a compelling way. Ability to learn quickly and independently about educational terminology and data resources Demonstrates exceptional technological skills and research abilities. Must be proficient in Microsoft Excel. Extensive knowledge of data management software. Excellent statistical analysis and organizational skills. Displays strong management and leadership skills. Exhibits superior presentation skills and ability to explain complex processes to others. Demonstrates excellent analytical and critical thinking skills and pays close attention to detail. Conscientious, responsive, and adaptable – and takes ownership of work. Strong interpersonal skills and superior written and verbal communication skills. Demonstrates the ability to be self-motivated and accomplish job tasks with little to no supervision. Interested in applying? This position is eligible for a competitive salary and benefits package. For consideration, email resume and cover letter with salary requirements.

Development Coordinator

Richmond, VA
Direct Hire
Job 25790: Development Coordinator Reports to: Director of Development NextUp RVA (“NextUp”) is a fast-paced, innovative, and growing organization focused on providing all Richmond Public School youth with access to coordinated, high-quality learning experiences beyond the classroom. NextUp believes that when young people participate in high-quality enrichment programs, they benefit in tremendous ways – socially, physically and academically.  Currently, NextUp partners with five Richmond middle schools and more than 50 local high-quality community-based out-of-school time programs to enrich the experiences of youth beyond the traditional school day.  NextUp provides its partners with centralized registration and outreach, funding, a shared data measurement system, and sponsored professional development. The more coordinated our efforts, the more extensive our reach, the greater the impact we can make in our children’s present and future. NextUp is presently an affiliate of The Community Foundation. Position Summary: This position is responsible for maintaining accurate donor records, executing gift processing and acknowledgements, and reporting.  The Development Coordinator will assist the Development Director with the annual fund campaign and donor engagement events.  This position will support the CEO and Development Counsel in staffing the Development Committee and overall fundraising strategies. Duties: Development Administration Manage and maintain donor database and data entry, including updates to contact information and adding new records. Responsible for all gift entry and accurate gift coding. Run monthly gift reports and facilitate regular reconciliation meeting with finance and development staff. Use the donor database to maintain moves management process -  tracking all donor and prospect data, interactions, tasks, and assignments. Keep all materials and external profiles up to date with current organizational information. Contact and schedule visits and speaking opportunities at corporations, clubs, affinity groups, etc. for NextUp leaders. Annual Fund Coordination Coordinate an annual fund campaign to build number of grassroots donors, including gathering contact information of new prospects, executing targeted mailings and emails, and organizing donor stewardship opportunities such as thank you notes and calls from executive staff and volunteers. Produce annual appeals, donor acknowledgement, and reports. Serve as primary relationship manager of NextUp donors contributing up to $500. Support the CEO and development leadership in managing a portfolio of 40-50 current and prospective donors through the donor pyramid. Assist Development Director with preparation of meeting materials, taking notes, and following up with committee members on assigned action items. Events Assist Development Director with all aspects of related external events (such as leadership reception, cultivation events, etc), including scheduling, logistics management, communications, collateral, volunteer management, sponsorships, and staff training. Assist Development Director with site visits and events that wow guests and showcase NextUp’s mission and work. This includes executing all logistics: Invitations, agendas, confirming attendance, providing directions, scheduling program staff and students, etc. Help coordinate appropriate follow-up communications after events, including drafting communications when appropriate. Other duties as assigned. Qualifications: Bachelor’s Degree and an ongoing demonstrated dedication to professional development, CFRE preferred Minimum two years successful experience in fundraising, preferably with experience in annual fund programs or Communications/Public Relations.  Fundraising experience in Education/Youth development background a plus. Adheres to the highest ethical standards in fundraising. Experience in planning and managing development projects, including coordinating with peers to achieve desired outcomes, attention to detail, and tracking and reporting on progress to CEO and board of directors and in the development database Takes initiative, ability to manage multiple activities and deadlines while maintaining a focus on quality, and actively seeks to deepen current donor relationships and to forge new ones Skilled in creating powerful, compelling written and oral communications for fundraising, strong writing skills, with the ability to produce and edit work appropriate for external audiences with little oversight Believes in the value of each and every child and the importance of community collaboration to help youth thrive Gets others to accept ideas by using convincing arguments, creates a win-win situation and responds appropriately to key stakeholders Effective at working with others to reach common goals and objectives Skilled at establishing and cultivating strong relationships with peers, investors, board of directors and others Delights in an authentic, energetic, growing and fast-paced nonprofit organization, Proven ability to take initiative, exercise sound judgment, follow-through on commitments, and work independently in a fast-paced environment Proficient in Microsoft Office applications (specifically Word, Excel and PowerPoint) and development software Interested in applying? This position is eligible for a competitive salary and benefits package. For consideration, email resume and cover letter with salary requirements.

Program Manager

Harrisburg, PA
Contract
Job 25789: Program Manager The Program Manager directs, controls, administers, and regulates an enhancement or development program. The Program Manager is the individual ultimately responsible to the agency. The Program Managers primary responsibility is to drive the entire effort from start to finish. The Program Manager must ensure that the program is completed on schedule and that the final product meets the business, technical, and established quality requirements. The difference between a PM1, PM2, PM3, and PM4 will depend on the size of the project, and the breadth and scope of the project. Responsibilities: Provide Business Analysis work to refine current requirements Provide full range Change management duties to ensure project stays within scope to avoid additional costs Work with business and vendor to develop Change Requests if project scope goes beyond current specifications Knowledge of how OpenText AppWorks, Content Server and iHub is a plus but not required   Role Description: Manages, coordinates, and establishes priorities for complete lifecycle of projects including the planning, design, programming, testing, and implementation of business solutions designed to meet requirements of various departments in the company, such as distribution, finance, and manufacturing. Designs project plans, which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel. Accountable for activities with excess delivery cycles of 8 to 12 months. Accountable for the approval and signoff of the program plan with customer representatives, such as portfolio managers, and all affected program stakeholders. Accountable for management of scope for the program and gaining agreement and approval of scope changes with customer representatives and affected stakeholders. Builds and maintains relationships with key stakeholders and customer representatives. Directs work planning and scheduling design work. Manages and tracks the program progress against the program plan. Serves as the primary point of contact for all programrelated issues and resolution of issues. Coordinates and present proposals to agencies as necessary. Identifies and manages program risk and develops risk mitigation strategies, track to closure. Ensures team leads adjust and revise estimates when necessary. Anticipates issues and proactively address them. Resolve conflicts with sensitivity and tact. Coordinates the establishment of program standards and program specific procedures with team leads. Responsible for project compliance with standards and procedures. Responsible for the capturing and reporting of required program management metrics. Responsible for tailoring and baseline of all program templates. Develops and facilitates achievement of program service commitments and performance metrics. Ensures that tasks provide value and support the strategic direction of the program and meet service commitments; conduct reviews with agencies. Accountable for the final program management evaluation review with stakeholders for approval upon program completion. Communicates effectively with customers and software / hardware suppliers supporting the State as appropriate. Identifies and tracks issues. Balances workload with program members capacity. Communicates to team members how their work assignments relate to and help achieve program objectives. Plans program specific training and orientation needs. Responsible for the development of estimates for the enhancement or development effort in planning, analysis, design, construction, testing, and implementation. Accountable for delivery of all work tasks identified in the program plan. Responsible for the capture and reporting of required program management metrics. Adjusts and revises estimates when necessary. Ensures all changes to scope follow processes and are documented. Ensures new estimates are approved by the client and agreed upon. Adjusts and revises estimates when necessary. Manages and tracks the program progress against the program plan. Monitors project milestones and phases to ensure the project is on schedule. Takes corrective actions if a project begins to slip its schedule. Prepares status reports on a periodic basis for program team, team leads, group leads, and program manager and appropriate stakeholders. Plans, organizes, prioritizes, and manages multiple work efforts across application teams. Develops the detailed program plan for the enhancement or development effort Accountable for the final program management evaluation review with stakeholders for approval upon program completion. Responsible for tailoring and base line of all program templates. Accountable to schedule or monitor status reviews, peer reviews, program management inspections, and software quality assurance work product and process reviews with the appropriate designated resources. Notifies team leads of project timelines, milestones, phases, work requests target dates, and approved executable work package. Communicates and works with users and client as necessary. Coordinates and presents proposals to agencies as necessary. Analyzes and distributes reports on program metrics associated with work items related to improvement measures. Ensures processes and activities are followed.   Skills Experience with formal project management methodology (Agile) Required 8 Years BA experience Required 2 Years OpenText AppWorks, Content Server and iHub Highly desired 1 Years

Infrastructure Specialist

Harrisburg, PA
Contract
Job 25788: Infrastructure Specialist   Our client is actively modernizing the way it does business and meets the public and client needs. As part of this effort, they have purchased and stood up an ECM solution utilizing the OnBase product toolset. Their goals are to reduce paper, enhance document management, streamline processes, have a centralized electronic repository, convert legacy FileNet solutions, enhance agency transparency, and provide better services to the public. The long-term goal is to utilize the products across the many agency bureaus. This position is required to assist in these efforts in standardizing the OnBase solution throughout the department. Specifically, they are seeking a senior individual, experienced in infrastructure planning and deployment for its multiple environments (DEV, TEST, and Production). The selected candidate will be responsible for determining an implementing the overall ECM architecture, development approach, and standards. The selected candidate will work with the existing technical staff, including a Project Manager, Database Administrators, a Middleware architect, and various Business Analysts (BA)s, and developers. The individual will assist with the design, installation and configuration of the tool, along with working to build associated workflows. The selected candidate will mentor the other ECM Consultants and perform quality reviews to ensure ECM standards are being followed. The selected candidate will collaborate with a PM or other management to determine assignments and follow through on execution. They will lead the implementation and configuration of the ECM tools. By working with the PM, they will develop project schedules and work schedules and participate in all activities related to setting up, configuring, implementing and maintaining the ECM solution. Additionally, the individual will identify and communicate any issues regarding deadlines, hardware, configuration, end-user requests, etc. The following certifications are required (OnBase Ver. 16 or higher): OnBase Certified System Administrator (OCSA) OnBase Certified Installer (OCI) OnBase Certified Workflow Administrator (OCWA) OnBase Certified Advanced Workflow Administrator (OCAWA)   Certified Information Professional (CIP) or Enterprise Content Management Practitioner (ECMp) certification is desired Must have the ability to develop testing scenarios, test plans, and/or develop scripts, and provide quality assurance to ensure proper functioning system. Will work with the end-users and the PM to determine key words for indexing and establish enterprise wide standards. Ultimately, this individual will be required to transfer knowledge to the client and/or other contracted staff.   Skills: OnBase Certified System Administrator (OCSA) Certification Required OnBase Certified Installer (OCI) Certification Required OnBase Certified Workflow Administrator (OCWA) Certification Required OnBase Certified Advanced Workflow Administrator (OCAWA) Certification Required A Bachelors degree in Computer Science or a related field Required 10+ years experience working with Electronic Content Management Systems Required 10 Years Strong communication skills Required Strong writing skills Required Strong analytical skills Required Experience configuring servers, specifically for an OnBase environment Required Experience developing workflows within an OnBase solution Required Configuration and product knowledge of OnBase including physical taxonomy and creating virtual folders Required Ability to mentor and assist other ECM Developers Required Guarantee overall OnBase platform health Required Establish and maintain set of OnBase technical best practices to improve team productivity and quality Required Build highly complex Workflow / WorkView solutions Required Design and execute OnBase upgrades along with server admin Required Experience working with State Government or Environmental organizations Highly desired Knowledge of Oracle RDMS Highly desired Knowledge of FileNet Highly desired  

Clinical Pharmacy Technician I

Albany, NY
Contract
Job 25786: Duration: 6-month contract Hours: Mon - Fri 8 AM -10 PM  (flexible 40 hours) Candidates will need to be available until 10 pm This is a call center environment. Remote to start.    JOB DESCRIPTION: Determines appropriateness for medications. Communicates decisions to physicians, physician`s office staff, medical management staff, and/or pharmacists. Researches resolve and documents prior to authorization outcomes in the pharmacy system. Communicates selected prior authorization criteria, pharmacy benefit coverage, and formulary alternatives to physicians, physician`s office staff, medical management staff, and/or pharmacists. Escalates requests to Pharmacist when a request requires extensive clinical review or denial. Researches resolve, and documents physician or client inquiries and grievances and provides verbal or written results to client, prescriber, provider, and/or management. Performs other duties as required.   RESPONSIBILITIES: CPT:  Certification/licensure in accordance with state requirements. In the states of Florida, Rhode Island, and Michigan, license registration with the Board of Pharmacy is required without exception. PTCB:  Certification. Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting. In-depth knowledge of specialty injectable prescription drugs, disease states, health plan formulary management techniques, medical terminology, and current diagnostic and reimbursement coding (J/Q codes, ICD-9, CMS 1500, etc.). Proficiency in Pharmacy computerized systems and software applications, as well as MS Office Product Suite. Excellent written and verbal communication skills. Ability to follow clinical criteria and instructions to approve prior authorization requests. Minimum of 6 months dispensing or retail experience required or equivalent internal training will be substituted. Ability to identify and troubleshoot problematic issues.   WORK EXPERIENCE: Pharmacy 6+ months CERTIFICATIONS: CPT/LPT/PTCB/RPT, Pharmacy Technician, State Requirements   EDUCATION: High School Diploma or GED (Required)

Clinical Pharmacist

Beech Island, SC
Contract
Job 25785: Duration: 6-month contract  Hours: Shifts will vary from 8:00 AM - 5:00 PM and 11:00 AM - 8:00 PM (Potential for some Saturday shifts) ***This is a call center position. (Remote) JOB DESCRIPTION: Provides prior-authorization services for formulary drugs, develops programs to provide optimal pharmacy care to patients, participates in drug utilization review programs, reviews assessment and documentation of patient care, and retrospective reviews of provider reimbursement. Makes recommendations to physicians and other prescribers on medication regimens as per plan guidelines. Assists providers to ensure accurate dispensing and billing of products. Collaborates with other clinical personnel in assessing treatment guidelines. May participate in formulary development and management. Supports the national Pharmacy and Therapeutics Committee. Validates the clinical availability of multi-source products for provider utilization. Adheres to organizational policies and procedures. Ensures compliance with Federal and State laws and standards of practice that govern the profession of pharmacy. Maintains pharmacy records in accordance with all applicable state and federal laws and regulations. Maintains clinical skills and knowledge of pharmacotherapy by reviewing the literature, continuing education and any company provided in-services. Completes all mandatory company provided on-line courses. Attends and completes all employee development courses. Participates in the mandatory on-call rotation when required by business needs. Makes outbound or takes inbound telephone calls to assist in various aspects of patient care and/or product distribution to/from practitioners, members, and pharmacies. These calls include, but are not limited to, comprehensive medication reviews, targeted medication reviews, call to practitioners about product awareness, and prior authorizations.   RESPONSIBILITIES: License must be current and in good standing. Strong drug product and clinical pharmacy knowledge.   WORK EXPERIENCE: Pharmacy   CERTIFICATIONS: Must have one of the following: PharmD - Doctor Of Pharmacy, State Licensure, RPH - Registered Pharmacist   EDUCATION: Bachelors: Pharmacy (Required), PharmD: Pharmacy (Preferred)

Technology Support Specialist

Monroe, NC
Contract
Job 25784: Technology Support Specialist   **This is a two week project. **All work will be completed onsite. Duties include (but are not limited to) the following: Move employee computer equipment from existing location to new office Set-up computer equipment (laptop/desktop, docking station, monitors, and phone). Test to ensure equipment is functional. Work in a team environment Assist other technicians and coordinating efforts as needed with others.   Skills: Previous experience setting up computer equipment in office setting Required 2 Years Set-up computer equipment - laptop/desktop, docking station, monitors, and phone Required 2 Years Assist other technicians and coordinating efforts as needed with others. Required 2 Years

Technical Writer

Research Triangle Park, NC
Contract
Job 25783: Technical Writer   The primary purpose of this position is to provide technical writing and documentation support for the NC FAST Program.   Primary focus of this role will be procurement and contract administration activities which may include Statements of Work (SOW), Requests for Information (RFI), Requests for Quote (RFQ), Requests for Proposal (RFP), Contract Amendments, Notices of Extension, and others as needed.   This role will support all aspects of procurement efforts, including: Lead internal meetings to gather key requirements and timelines, assist in developing/analyzing requirements to ensure accurate documentation, and serve as the point of contact to solicit, receive, and integrate content from team members, as well as to write original, highly technical content for the procurement documents.   Tasks will include organizing and maintaining inventory of various project documents, communicating with internal and external subject matter experts, timely communication to procurement team management on any potential issues, and communicating and consulting with client-side staff, leadership, and other business and IT stakeholders as needed.   This position must demonstrate outstanding written communication skills. This position must ensure procurement standards and procedures are applied to all documents, ensure proper methodology is used, and adhere to contracting policies and procedures to assure creation of high-quality products. This position will also support Project Managers with tasks such as project tracking, deliverables management, status reports, project schedules, transition activities, and other project administrative tasks such as compiling and packaging metrics reports for a variety of audiences (executives, legislature, users) using generated data.. Experience with updating project plans, project schedules, and updates in MS Project is highly desired.   Skills: Demonstrated experience writing various procurement documents, i.e., documenting detailed solution requirements with emphasis on RFPs and SOWs. Required 5 Years Demonstrated experience writing and producing complex technical documentation for IT and non-IT staff. Required 5 Years Demonstrated oral communication skills to interact effectively with all staff levels. Required 5 Years Demonstrated ability to prioritize and plan work activities and use time efficiently. Required 5 Years Demonstrated ability to manage the development of multiple simultaneous procurements and different timelines. Highly desired 5 Years Experience performing document research and interviewing subject matter experts. Highly desired 5 Years Experience with document design, development, formatting/layout, and editing. Required 5 Years Experience using AP Style Guide and templates. Required 5 Years Experience writing documents requiring federal partner review and approval. Highly desired 2 Years Experience in researching applicable federal guidelines and requirements. Highly desired 2 Years Experience with writing documentation for complex software systems. Highly desired 2 Years Experience with procurement or contract documents for State of NC government. Desired Experience with MS Project. Highly desired 2 Years Experience using MS Excel and PowerPoint to compile and package metrics reports for a variety of audiences using generated data. Required 2 Years Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidates VectorVMS profile and Required

VMWare Administrator

Harrisburg, PA
Contract
Job 25782: VMWare Administrator   The VMWare Administrator will be a senior level resource with specialized knowledge and experience in VMware Horizon, VMWare Workspace ONE, VMWare ESX, and the Windows server operating systems. He/she will work closely with our lead VMware support engineer to maintain, upgrade, and introduce new functionality to the existing VMware Horizon environment. This person will also assist in supporting over 500 Windows servers (100% virtual). Other server / storage infrastructure projects will be assigned as needed. This resource will be required to work independently and as part of the VMware support team.   Project Description: This resource will be providing project and routine support for the client’s server infrastructure. Primary responsibilities will include: Function as a VMware SME for VMWare Horizon and WorkspaceONE. Provide primary support for the configuration, deployment, and maintenance of VMWare Workspace ONE, Horizon desktops and Microsoft RDS applications Provide assistance to the VMWare team for the configuration, deployment, and maintenance of VMWare ESXi servers, virtual Windows Servers. Provide 2nd / 3rd level support for help desk tickets related to server technology Provide operating system support for our existing Windows / VMWare servers Provide support of server hardware including firmware upgrades, diagnosis of hardware problems, and server installation Recommend best practices and improvements to our existing environment Develop standards and documentation of current and new processes Must be available onsite during normal business hours. Evening and weekend work may be required to perform system maintenance or upgrades Participate in the off hours on-call rotation schedule (5-7 weeks per year) Travel is not required Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. Advanced experience in VMware including system installation, configuration, and resource management.   A qualified candidate must have: 8+ Years of experience installing, configuring and managing VMWare ESXi servers with a minimum of 2 year utilizing ESXi 5.5 or above. 5-6 years managing an ESXi server environment with more than 100 servers 2+ years managing and maintaining a VMWare Horizon environment 10+ Years of experience supporting a Microsoft Active Directory 2012 R2 / 2016 environment including DNS, DHCP, Group Policy 10+ Years of experience installing, configuring, and maintaining Windows Server 2012 R2/2016 servers 4 year degree or equivalent work experience   Nice to have: Demonstrated Experience with the following products Solarwinds Orion Dell Servers HPE Servers Nimble Storage   Education: 4 year degree or equivalent work experience Certifications: Microsoft or VMware certifications are not required but nice to have.   Skills: Experience installing, configuring and managing VMWare ESXi servers Required 8 Years Experience utilizing VMWare ESXi 5.5 or above Required 2 Years Experience managing an ESXi server environment with more than 100 servers Required 5 Years Experience managing and maintaining a VMWare Horizon environment Required 2 Years Experience supporting a Microsoft Active Directory 2012 R2 / 2016 environment including DNS, DHCP, Group Policy Required 10 Years Experience installing, configuring, and maintaining Windows Server 2012 R2/2016 servers Required 10 Years 4 year college degree or equivalent technical study Required 4 Years Experience with Solarwinds Orion Nice to have Experience with Dell Servers Nice to have Experience with HPE Servers Nice to have Experience with Nimble Storage Nice to have Microsoft Certifications Nice to have VMware Certifications Nice to have

Mainframe Specialist

Raleigh, NC
Contract
Job 25781: Mainframe Specialist Our client is seeking to fill a short-term contractor assignment. The selected candidate will fill the role of Technical Specialist on the Departments Electronic Lien & Titling Project. The Technical Specialist will be responsible for analysis of complex legacy program modules, coding and testing of new and existing modules for major modifications to legacy applications. Role responsibilities: Analyze, define, and document requirements for data and business processes Design, document, and coordinate desired changes to legacy modules Document the program and project deliverables as assigned Analyze and estimate feasibility and compatibility with other programs and projects Provide quality control for project deliverables   Knowledge, Skills, and Abilities Requirements: Must Have: Minimum of 10 years of experience in corporate or government as programmer analyst. Minimum of 5 years of experience exposing CICS and COBOL programs as web services via CICS Transaction Server (CTS) and/or CICS Transaction Gateway (CTG) Proven experience in programming techniques, programming languages in the mainframe environment. Proven knowledge of principles and techniques of computer programming, testing, debugging, implementation and documentation. Proven experience with analysis and design. Excellent communication skill (written, verbal, presentations) Excellent organization, analytical, planning and scheduling skills Ability to resolve highly complex problems. Proven experience with financial processes analysis and modification. Self-starter who can work with a large and diverse team of business, management and IT individuals. Demonstrated experience working with large project teams. Microsoft Suite experience (e.g, Word, Excel, PowerPoint), COBOL, CICS, TSO, MVS JCL, ENDEVOR, CA Tools, SQL, DB2 and VSAM.   Preferred: Experience with State or county government Secure Socket Layer (SSL) Experience Experience with Enterprise Level Application Development spanning two or more business areas   Skills: IBM z/OS Required 10 Years COBOL/CICS/DB2 Required 10 Years CICS Web Services Highly desired 5 Years ENDEVOR Required 10 Years CA DB2 Products Required 5 Years DMV Application Systems Highly desired Years Business Systems Analysis Required 5 Years BIZTALK Nice to have

Process Assistant II

Bridgeport, WV
Contract
Job 25779: Duration: 3-month contract Hours: Mon - Fri 8hrs Description: What are the top three must-have skill sets (technical/functional) which are required? 1. Ability to use various office machines (e.g., personal computer, scanner, copier, adding machine, scanner, etc..) 2. Documented MS Office experience 3. Minimum 2 years of clerical experience * What are the top three nice to have skill sets? 1. Experience in Documentum or some other document management system 2. Experience with SAP 3. Experience in maintaining/organizing a large number of records/files * What soft skill requirements do you have (team fit and personality requirements)? Ability to work independently Ability to communicate effectively, both in written and verbal form Have effective interpersonal skills Proper punctuation, spelling, and grammar * What education and certifications/licensures are required? High School Diploma or equivalent * Are there any specific companies/industries you'd like to see in the candidate's experience? Natural Gas Industry would be a plus but not a necessity *What is the preferred candidate location (local, non-local, remote?), and is there flexibility? Local Remote and In Office Ability to manage multiple activities and resources. Strong oral and written communication skills. Proficient personal computer skills. Proficient skills using spreadsheet and word processing applications and SAP. Basic knowledge of company and department procedures. Basic analytical and problem-solving skills.

Senior .NET Systems Specialist

Raleigh, NC
Contract
Job 25778: Application Systems Specialist The primary purpose of this position is to provide senior-level support of .NET application.   In addition to this, the resource should be able to cover any other operational aspects of MS Dynamics or other Microsoft related applications. Expert skills in .NET and other Microsoft technologies and the ability to work under a tight timeline. Responsible for working with both senior-level business executives and IT personnel to define and execute program requirements and manage stakeholder expectations. Responsible for developing a project plan, maintenance of project issues and risks, and a communications plan that outlines interaction on routine or recurring basis during a project or for ongoing support. Develop and deliver solutions design, data migration plan, test plan, training and implementation plans. Ensure efficient distribution of the technical and business resources; and will coordinate with business executives the initiation or continuation of project(s) based on business requirements, business performance and available organizational resources. Responsible for establishing and executing adequate project management controls based on industry accepted methodologies and standards. These controls include the responsibility to monitor and control cost, schedule, performance and risk; to ensure quality and security; overall integration and issues resolution and to perform administrative functions.   The person will perform operational duties of .NET RESTful APIs and portals built in either .NET or MS Dynamics. This role will design and add code to the repository, troubleshoot system issues and perform day-to-day operational tasks to ensure smooth operations to meet business goals. Some of the job duties include: Troubleshoot .NET based REST APIs and related set of applications like mobile and MS Dynamics portals Should be self-driven and be able to lead any issues or work coming out of production delivered applications Work with DHHS staff on maintaining different environments like Dev, Stage and Production and be able to lead any of the deployment aspects Work with DHHS staff on application specific issues encountered. Create and modify Power Automate (Flows). Support the connection to external applications if applicable Ensure integrations have access to Production assets including CDS, PowerApps, Azure, and Exchange/O365. Export solutions from Dev environments as managed and import into UAT and Production   This position requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set. This position will provide rapid application development and system administration/configuration support. This position requires independent initiative and action in decision making, analysis, design, programming, and troubleshooting arenas.   Duties also include: Participation in strategic and tactical planning with Business Partners, Vendors, and organizational unit management Participating in project planning and estimating efforts Consultation and planning for specific modifications and enhancements to production applications/information systems Monitoring technical effort activities for adherence to schedules, milestones and deliverables Monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures Application/information system assessment and performance monitoring to avoid preventable interruption of production and to provide optimum quality service to the clients Experience in organizing, prioritizing, and following complex and/or detailed technical procedures Proven ability to write custom plugins for Dynamics 365   Skills: Experience with MS Dynamics CRM Installation, Configuration, Customization Required Utilization of PowerApps supporting delivery of key functionality across applications Required 5 Years Development experience within a Microsoft Dynamics CRM system, specifically with .NET (e.g. defining entities, designing forms and Required 5 Years Strong experience with Java, JavaScript, MS SQL, PLSQL, Web Services Required Experience in direct client contact and maintaining effective working relationships with end users and other internal/external staff Required Advanced proficiency with C# and .Net. HTML, CSS, and JavaScript Required 7 Years Program management of complex critical application Required

Senior .NET Systems Specialist

Raleigh, NC
Contract
Job 25777: Senior .NET Systems Specialist The primary purpose of this position is to provide senior-level support of .NET application.   In addition to this, the resource should be able to cover any other operational aspects of MS Dynamics or other Microsoft related applications. Expert skills in .NET and other Microsoft technologies and the ability to work under a tight timeline. Responsible for working with both senior-level business executives and IT personnel to define and execute program requirements and manage stakeholder expectations. Responsible for developing a project plan, maintenance of project issues and risks, and a communications plan that outlines interaction on routine or recurring basis during a project or for ongoing support. Develop and deliver solutions design, data migration plan, test plan, training and implementation plans. Ensure efficient distribution of the technical and business resources; and will coordinate with business executives the initiation or continuation of project(s) based on business requirements, business performance and available organizational resources. Responsible for establishing and executing adequate project management controls based on industry accepted methodologies and standards. These controls include the responsibility to monitor and control cost, schedule, performance and risk; to ensure quality and security; overall integration and issues resolution and to perform administrative functions.   The person will perform operational duties of .NET RESTful APIs and portals built in either .NET or MS Dynamics. This role will design and add code to the repository, troubleshoot system issues and perform day-to-day operational tasks to ensure smooth operations to meet business goals. Some of the job duties include: Troubleshoot .NET based REST APIs and related set of applications like mobile and MS Dynamics portals Should be self-driven and be able to lead any issues or work coming out of production delivered applications Work with DHHS staff on maintaining different environments like Dev, Stage and Production and be able to lead any of the deployment aspects Work with DHHS staff on application specific issues encountered. Create and modify Power Automate (Flows). Support the connection to external applications if applicable Ensure integrations have access to Production assets including CDS, PowerApps, Azure, and Exchange/O365. Export solutions from Dev environments as managed and import into UAT and Production   This position requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set. This position will provide rapid application development and system administration/configuration support. This position requires independent initiative and action in decision making, analysis, design, programming, and troubleshooting arenas.   Duties also include: Participation in strategic and tactical planning with Business Partners, Vendors, and organizational unit management Participating in project planning and estimating efforts Consultation and planning for specific modifications and enhancements to production applications/information systems Monitoring technical effort activities for adherence to schedules, milestones and deliverables Monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures Application/information system assessment and performance monitoring to avoid preventable interruption of production and to provide optimum quality service to the clients Experience in organizing, prioritizing, and following complex and/or detailed technical procedures Proven ability to write custom plugins for Dynamics 365   Skills: Experience with MS Dynamics CRM Installation, Configuration, Customization Required Utilization of PowerApps supporting delivery of key functionality across applications Required 5 Years Development experience within a Microsoft Dynamics CRM system, specifically with .NET (e.g. defining entities, designing forms and Required 5 Years Strong experience with Java, JavaScript, MS SQL, PLSQL, Web Services Required Experience in direct client contact and maintaining effective working relationships with end users and other internal/external staff Required Advanced proficiency with C# and .Net. HTML, CSS, and JavaScript Required 7 Years Program management of complex critical application Required

Process Assistant I

Lusby, MD
Contract
Job 25776: Duration: 1-year contract Hours: Mon - Fri 7:00 AM - 3:30 PM  COVID Remote Policy: All work is done onsite. No remote work. Description: Basic understanding of the operation of computerized and function-related equipment to record, store, and retrieve information. Ability to manage multiple activities and resources. Good oral and written communication skills. Basic personal computer skills including using spreadsheet and word processing applications and SAP. Top 3 Required Skills 1. 2+ years in a similar or related role 2. Excellent typing skills with experience in Microsoft Office Products 3. Highly organized and details orientated High-Level Project Overview: All work will be conducted in the office. No remote work. Scanning, quality checking scans, and indexing documents into document management systems Interview Process Overview (High level): Interview in-person on-site with social distancing Targeted Day/Days for Interview: Jan 12 & 13 Additional Good To Know Info: This job will be working in the basement scanning - no windows - a secured area Will need to obtain a TWIC card after starting - which requires fingerprinting and background The candidate must be local to Cove Point in Maryland.

Help Desk Analyst

Research Triangle Park, NC
Contract
Job 25775: Application/Production Support Specialist   This is an Application/Production Support position where selected candidates will support the NC FAST application by assisting outside customers who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role.   This position acts as a member of the Operations and Maintenance Support Team responsible for monitoring incoming child welfare issues by diagnosing the root cause and resolving isolated issues or, if required, escalating user issues to development staff.   This position uses understanding of child welfare policy and practice and works closely with business and technical teams as well as the child welfare section to troubleshoot issues with a focus on determining root cause to prevent recurrence. Issues may be mitigated by engaging appropriate business/policy staff, software developers and/or client implementation specialists. Position works with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments. Position may recommend product and process improvement strategies based on perceived trends or patterns in field issues. This position will be a liaison between Business, Program Management, System Development and A&I Tech Architects to coordinate any system change requests being created, budgeted, approved and implemented. Some statewide travel may be involved to support county workers.   Skills: Experience and knowledge of browser-based applications. Required 3 Years Experience researching, analyzing and interpreting automated system problems. Required 5 Years Experience working in a Application/Production Support based (not hardware) help desk environment. Required 3 Years Advanced knowledge of child welfare policy and practice in NC such as Intake, Assessment, In-Home Services, Foster Care, CPS, Adoptions. Desired 1 Years Broad knowledge of the NC FAST application and functionality. Desired 3 Years Experience writing and running SQL queries. Highly desired 3 Years Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions. Desired Degree in social work from an accredited school of social work; or bachelor's degree in social work and one year related experience. Desired

Change Management Support Liaison

Research Triangle Park, NC
Contract
Job 25774: Change Management Support Liaison Our client seeks contract resources to provide on-site support for county department of social services NC FAST users as they learn the NC FAST Case Management System. This is NOT a desktop support and NOT a help desk support position. This position uses knowledge of NC FAST functionality, as well as understanding of how counties provide delivery of services to guide new users in correct navigation and submission of case data in the system. This role uses excellent written and verbal skills to effectively coach and communicate information as well as to escalate issues to management as they arise. This role may coordinate with other NC FAST business team and project team members to troubleshoot, replicate and report errors and/or unexpected outcomes within the system. The County Support Liaison acts as an integral part of Readiness and Implementation Support initiatives to facilitate meetings, conferences, and other activities to advocate for and foster effective communication, and maintain communication with state and county staff to clarify statutory, policy and procedures concerns impacting or related to one or more program areas. ** Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends. Travel expenses are reimbursed using the states protocol for submitting expenses after travel. Per diem is paid directly to the contractor, most hotel expenses are direct billed to the state resulting in no out of pocket for the contractor. The contractor will, at the direction of management, either ride with an employee driving a state car or drive their personal vehicle and be reimbursed mileage after travel.**   Skills: Demonstrated working knowledge base of technical requirements, program requirements and business needs in county departments of social services Required 3 Years Demonstrated working knowledge of/ability to interpret laws, rules and policies with an emphasis on NC child welfare law, policy, and procedures Required 3 Years Demonstrated working knowledge of relevant information associated with child welfare practice, policy, law, and rules Required 3 Years Ability to collect, review and interpret data effectively to ensure stakeholder and agency objectives are met Required 3 Years Significant proficiency in NC FAST navigation, application development and capacity for system analysis to support user enrichment and strategic plans Desired 3 Years Ability to think analytically and engage in active problem-solving. Required 3 Years Ability to work systematically and logically to resolve problems, identify causes and anticipate both expected and unexpected results Required 3 Years Demonstrated above average written and oral communication skills including correct grammar, vocabulary, and terminology for effective communication Required 3 Years Ability to plan and organize large volumes of work in an organized, detailed, and results driven manner both in a team and individually Required 3 Years Demonstrated above average relationship building and retention skills with both internal and external partners Required 3 Years

Senior Developer/Programmer

Raleigh, NC
Contract
Job 25773: Senior Developer/Programmer. Our client is seeking a Senior Level Developer/Programmer for the SADLS development team. This position is needed to support the required work to prep SADLS COBOL code to convert to .NET C#. This is a senior level position that will be responsible for VSAM conversions to DB2 as well as any other system or application prep work that is required to assist in the overall refactoring efforts. The position requires thorough knowledge of CICS. The position also requires thorough knowledge of COBOL and Easytrieve batch jobs utilizing JCL, Zeke and Endevor. The position requires the ability to handle the implementation of small to medium scale technical efforts and the ability to complete detailed technical documentation. The developer must also be able to effectively communicate, in verbal and written form, consult with the clients and other resources and resolve technical problems. This position also requires the developer to be self-motivated, able to manage multiple tasks, and can resolve or escalate issues to management in a timely fashion.   Skills: Experienced in application analysis, design and system integration with COBOL, CICS, VSAM, and DB2 Highly desired 5 Years Experienced in utilizing systems development life cycle processes including analysis, requirement solicitation, and documentation Required 5 Years Experienced in converting VSAM to DB2 Highly desired 5 Years Experienced with complex user needs through discussion with customers and conveying technical information to clients Required 5 Years Experienced in complex business functions that are described through use cases and user stories Required 5 Years Excellent interpersonal, organizational and presentation skills Required 5 Years Proven experience multitasking and completing work in a timely fashion Highly desired 5 Years Developed and implemented .NET applications Nice to have 1 Years Utilized Tableau for reporting Nice to have 1 Years Utilized Visual Studio and DevOps tools Nice to have 1 Years Logical and physical data modeling Nice to have 1 Years

Senior Developer/Programmer

Raleigh, NC
Contract
Job 25772: Senior Developer/Programmer. Our client is seeking a Senior Level Developer/Programmer for the SADLS development team. This position is needed to support the required work to prep SADLS COBOL code to convert to .NET C#. This is a senior level position that will be responsible for VSAM conversions to DB2 as well as any other system or application prep work that is required to assist in the overall refactoring efforts. The position requires thorough knowledge of CICS. The position also requires thorough knowledge of COBOL and Easytrieve batch jobs utilizing JCL, Zeke and Endevor. The position requires the ability to handle the implementation of small to medium scale technical efforts and the ability to complete detailed technical documentation. The developer must also be able to effectively communicate, in verbal and written form, consult with the clients and other resources and resolve technical problems. This position also requires the developer to be self-motivated, able to manage multiple tasks, and can resolve or escalate issues to management in a timely fashion.   Skills: Experienced in application analysis, design and system integration with COBOL, CICS, VSAM, and DB2 Highly desired 5 Years Experienced in utilizing systems development life cycle processes including analysis, requirement solicitation, and documentation Required 5 Years Experienced in converting VSAM to DB2 Highly desired 5 Years Experienced with complex user needs through discussion with customers and conveying technical information to clients Required 5 Years Experienced in complex business functions that are described through use cases and user stories Required 5 Years Excellent interpersonal, organizational and presentation skills Required 5 Years Proven experience multitasking and completing work in a timely fashion Highly desired 5 Years Developed and implemented .NET applications Nice to have 1 Years Utilized Tableau for reporting Nice to have 1 Years Utilized Visual Studio and DevOps tools Nice to have 1 Years Logical and physical data modeling Nice to have 1 Years

ServiceNow Network Specialist

Raleigh, NC
Contract
Job 25771: ServiceNow Network Specialist This position is a network specialist, and will support the client’s network infrastructure for 500+ locations. This contract position will be primarily tasked and responsible for working with our ServiceNow team to implement the Discovery aspect of ServiceNow. Discovery finds computers, servers, printers, a variety of IP-enabled devices, and the applications that run on them. It can then update the CIs in your CMDB with the data it collects. When not working with the SN team this position will work with the NCDIT-Transportation network team to maintain, configure and troubleshoot the network environment that services multiple office locations throughout the state. Knowledge, Skills, and Abilities Requirements: Required: Minimum 5 years of hands-on ServiceNow Discovery implementation experience for large complex environments. Knowledge of ServiceNow fundamentals Hands-on experience in troubleshooting ServiceNow Discovery Intermediate to deep understanding of ServiceNow ITOM portfolio   Preferred: Experience designing, implementing and supporting Cisco products in a data center and field environment. Experience in an environment using Cisco ASA firewall solutions Skills: ServiceNow Discovery implementation for large complex environments Required 3 Years Knowledge of ServiceNow fundamentals Required 3 Years Hands on experience troubleshooting ServiceNow Discovery Required 4 Years Hands on senior knowledge of and experience with implementing & supporting current Cisco LAN switching products Required 5 Years Senior level knowledge of TCP/IP networking, IP subnetting, and networking technologies. Highly desired 5 Years Senior level troubleshooting skillset related to LAN and WAN technologies including capturing and analyzing packet level data Highly desired 5 Years CCNA level of networking knowledge to include routing protocols, TCP/UDP transmission, subnetting and IP transit diagnosis Required 3 Years

Oracle Business Systems Analyst

Richmond, VA
Contract
Job 25770: Business System Analyst ABOUT THE ROLE/TEAM This position will not only serve as the primary BSA for our Financial System (BAR) product team, but will also work on either small or medium sized projects or on maintenance requests to troubleshoot issues and defects or implement small enhancements to our legacy systems. A foundational understanding of accounting concepts (primarily involving the input of financial transactions - receivables and payables - into the general ledger but also a basic understanding of financial position and cash flow) is required. Previous experience with the implementation and/or support of Oracle Cloud Financial software is highly desired, but not required. As the BSA and release coordinator for our financial system product team, he or she will be responsible for monitoring the day to day load of financial data to the BAR system to identify issues, partner with internal support staff and external vendors to perform research and troubleshoot data load and reconciliation problems, serve as the upload template SME for other BSAs and provide support to the Finance team as they seek to make enhancements to the existing implementation. As time and priorities allow, he or she may also partner with other BSAs on our maintenance and support team to respond to incoming requests for enhancements and to assist with the resolution of defects and other issues on our other existing systems. RESPONSIBILITIES:   Perform requirements elicitation, analysis and management activities Identify, evaluate and have a clear understanding of the high-level business needs of clients and stakeholders Translate business requirements to detailed technical requirements with fluency to enable IT technical teams Critically evaluate information gathered from multiple sources Reconcile conflicting requirements Abstract low-level technical information to a higher-level general understanding Create and update the requirements traceability matrix against architecture, design and test planning Continuously monitor and analyzing potential impacts to requirements and technical scope Assist in developing and validating test plans Build business process maps to depict both current state and desired state Conduct risk assessments for solutions including impact on business and technical processes Conduct functional testing and/or partner with quality assurance analysts to ensure adequate coverage of requirements Monitor interface log files to ensure the load of financial data into the financial system on a daily basis Partner with internal and external technical resources to perform research and trace data inconsistencies Partner with internal business resources to understand the impact of system upgrades and enhancements on existing business processes Partner with internal technical resources to understand the impact of Oracles Cloud Financials system upgrades and enhancements to internally maintained interface points Provide support and knowledge to other project teams that are looking to send or receive financial data to/from the financial system Maintain the Financial System product backlog in JIRA Assist the Financial System product owner with prioritizing the backlog Escalate/communicate enhancements that will exceed the bandwidth, capacity and/or capabilities of the team Coordinate change management efforts and for ensuring that the change management process is followed for each release of the financial system Skills: Formulates and documents well-formed user stories with detailed acceptance criteria Required 5 Years Effectively used various elicitation techniques (JAD sessions, interviews, surveys, shadowing, etc.) to identify business needs Required 7 Years Creates and maintains business process flow diagrams Required 7 Years Knowledge of both web application and client server application concepts Required 7 Years Create and maintain source to target maps Required 7 Years Effective meeting facilitation, conflict resolution and negotiation Required 7 Years Identify and make recommendations on business and system process improvements Required 5 Years Comfort in interacting with, setting expectations, and resolving requirements & prioritization conflicts with stakeholders across the organization Required 7 Years Maintain system protocols by writing and updating procedures and help documentation Required 7 Years Ability to perform and scale BSA-related tasks and activities for work efforts of various sizes (small maintenance items to large projects) Required 5 Years Partners with technical and quality assurance resources to ensure that requirements are implemented and tested per the acceptance criteria Required 5 Years Assist product owners or other key stakeholders with UAT planning and execution Required 5 Years Effectively break-down BSA activities into relevant tasks and provide estimates for completion Required 5 Years Foundational understanding of accounting concepts (receivables and payables, financial position, cash flow and reconciliation) Required 2 Years Ability to execute simple to moderately complex (multi-table joins) SQL select statements Required 2 Years Ability to coordinate across business and technical resources to get needed information on a timely basis and ensure necessary work gets done Required 6 Years Create and maintain data definitions (business definitions of data elements) and source to target mappings for system to system interfaces Required 5 Years Ability to switch between more waterfall based approaches and iterative-based Required 5 Years Does your candidate have a background with implementation/support of Oracles Cloud Financials system Highly desired 2 Years

Senior Business Systems Analyst

Richmond, VA
Contract
Job 25769: Senior Business Systems Analyst ABOUT THE ROLE The focus of this position is to work closely and partner with both business stakeholders and technical resources to prioritize, manage, troubleshoot and implement small to medium-size enhancements and defect fixes across a portfolio of approximately 50+ in-house developed applications. As a Senior Business Systems Analyst on the team, you will be responsible for ensuring that the business need is well understood, documented, and communicated to the technical resources who are responsible for the implementation and validation of new functionary or the resolution of defects and issues. In addition, the analyst will be responsible for mentoring and assisting junior members of the team as they work to grow their BSA skillset. BSA Role Qualifications:   Experience performing & appropriately scaling BSA-related tasks & activities for work efforts of various sizes (from small maintenance items and defects to large projects) Demonstrate flexibility in dealing with shifting priorities and the ability to manage and balance multiple assignments at the same time. Comfort in interacting with, setting expectations, and resolving requirements & prioritization conflicts with stakeholders at all levels of the organization Formulates and documents well-formed user stories with detailed acceptance criteria Effectively used various elicitation techniques (JAD sessions, interviews, surveys, shadowing, etc.) to ensure that the true business need and intent is understood and well documented Partners with technical and quality assurance resources to ensure that requirements are implemented and tested per the acceptance criteria Able to assist product owners or other key stakeholders with UAT planning and execution Experience in mentoring and providing guidance and direction to Jr. BSAs on the team Experience making recommendations to business stakeholders on best practices and potential process improvements Experience creating and maintaining source to target data maps Demonstrated excellent meeting facilitation and time management during the course of assignments Ability to break-down BSA activities into relevant tasks and provide estimates for completion Experience as a BSA on agile, waterfall and hybrid agile-waterfall methodologies 7+ years experience in the business system analysis industry Willingness to work in a collaborative environment Excellent communication, training and speaking skills   Skills: Formulates and documents well-formed user stories with detailed acceptance criteria Required 5 Years Effectively used various elicitation techniques (JAD sessions, interviews, surveys, shadowing, etc.) to identify business needs Required 6 Years Creates and maintains business process flow diagrams Required 6 Years Knowledge of both web application and client server application concepts Required 5 Years Create and maintain source to target data integration maps Required 5 Years Effective meeting facilitation, conflict resolution and negotiation Required 6 Years Identify and make recommendations on business and system process improvements Required 5 Years Comfort in interacting with, setting expectations, and resolving requirements & prioritization conflicts with stakeholders across the organization Required 6 Years Maintain system protocols by writing and updating procedures and help documentation Required 6 Years Excellent written and oral communication Required 6 Years Previous experience poviding guidance and mentoring to Junior BSAs on the team Highly desired 2 Years Ability to perform and scale BSA-related tasks and activities for work efforts of various sizes (small maintenance items to large projects) Required 6 Years Partners with technical and quality assurance resources to ensure that requirements are implemented and tested per the acceptance criteria Required 6 Years Assist product owners or other key stakeholders with UAT planning and execution Required 5 Years Effectively break-down BSA activities into relevant tasks and provide estimates for completion Required 6 Years Experience working on agile, waterfall and hybrid agile-waterfall methodologies Required 6 Years

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