IT Procurement Analyst
Daily responsibility for supporting the Procurement / Finance team
Our client is seeking a highly motivated and driven candidate to support procurement for IT goods and services for the state by overseeing the business and compliance areas of the processes. This includes receiving and processing payments within the prompt pay guidelines as well as tracking and producing analytic reports for measuring the various areas of productivity.
This candidate will perform administrative duties to support the division as well as offices around the state to include processing invoices, responding to procurement inquiries and reconciling vendor issues. This position will work closely with the finance section to bridge the gap for tracking payments in process in order to tie them to the division’s expenditures and overall budget. Knowledge of principles and practices of IT procurement, understanding of accounting principles, knowledge and experience in procurement related activities such as applying state & VITA procurement laws, regulations and practices. Oversees a wide range of administrative and technical functions necessary for effective office management. Independently performs all administrative and fiscal tasks with speed and accuracy.
IT procurement liaison who works with VITA, understanding technology in order to discuss contracts, licenses agreements, maintenance agreements and contracts.
While this position does not include Buyer responsibilities in eVA & Cardinal, experience and understanding is desirable. Soft Skills: Providing good customer service to internal team members & external customers, comprehensive analytical skills (Excel, MS Word), being an effective communicator, as well as being self-motivated and showing initiative while accomplishing the task at hand.
Software Systems Engineer
Knowledge, Skills, Abilities, and Experience
Bachelors degree in Computer Science or Information Systems
Knowledge, skills and abilities, as well as 2 years experience in server/storage technology including:
Primary duties and responsibilities:
Nice to Have:
Experience with Ansible, Satellite, backups
Our client is seeking a Public Health Nurse Testing Navigator to assist with the COVID-19 response. The PHN Testing Navigator will assist the client to conduct Community Testing Events, and facilitate public/private partnership resources. The PHN Testing Navigator will assist community members, especially those with access and functional needs, to access COVID-19 testing including at-home testing. The PHN Testing Navigator will work with specialized containment and mitigation teams to facilitate testing of community members. Will foster community partnerships to increase testing availability within the district. Position is directly supervised by Local Health District and receives guidance from PHN Sr Regional Testing Consultant. This role will be supporting the staff and operations at a local health district. Applicants must have reliable internet and cell service. Some travel may be required. Typical work schedule is Monday through Friday 8 a.m. - 4:30 p.m. with some flexibility.
Our client is seeking Healthcare-Associated Infections (HAI) Epidemiologists. The HAI Epidemiologist will be positioned to conduct surveillance, investigation, and infection prevention and control consultation both proactively and in response to outbreaks in hospitals, long-term care facilities, and other healthcare and congregate settings. These positions will support implementation of numerous patient safety initiatives for COVID-19 and other emerging pathogens by performing on site infection prevention and control assessments, providing education to healthcare facilities, and serving as resources for healthcare-associated infections and related infection control issues. This role will be supporting the staff and other operations.
? Ability to travel onsite to healthcare facilities
? Participation in respiratory and bloodborne pathogen protection programs
Our client is seeking an Epidemiologist to assist with the COVID-19 response. This position will be responsible for leading investigative and analytical epidemiologic activities in the assigned district. The Epidemiologist’s main responsibilities will be interpreting program policies and procedures, monitoring and reviewing of data collection/analysis for accuracy and consistency and serving as a COVID-19 consultant. This role will be supporting the staff and other operations.
Our client is seeking a Data Entry Specialist to assist with the COVID-19 response. Data Entry Specialists will assist to enter SARS-CoV-2 (virus that causes COVID-19) laboratory results, COVID-19 Case report forms and outbreak reports. Data Entry Specialists will be expected to assist on other relevant COVID-19 data management projects as needed. This role will be supporting the staff and other operations.
Our client is seeking COVID-19 Communication Specialists to assist with the COVID-19 response. The Communication Specialist will work with the client's other programs to assure accurate, credible, and timely public health communications are disseminated to all aspects of the local community. The Communication Specialist will focus on public health risks and the information with which community members can make decisions as well as coordinating with the overall strategy of the Virginia public health response.
Help Desk Technician
ABOUT THE ROLE
The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. Also responsible for triage of incoming new calls and monitoring of existing calls for completion.
Support duties include but are not limited to network connectivity troubleshooting, desktop hardware, OS, printers, phone, and Multimedia support. The candidate will need to have a basic understanding of Active Directory in a multiple Domain network environment. They must also have a fundamental understanding of Personal Computer and Information Systems operations. The position includes ensuring that department manuals are current and items such as manuals, reference guides, IT procedures, diagrams and other technical documents remain up to date. As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures, guidelines and diagrams. The candidate must possess excellent interpersonal skills for communicating as their primary job will be customer facing. The candidate also must be able to perform in a team environment
Help Desk Tech Job Duties include:
Help Desk Coordinator
Our client is seeking candidates with prior phone-based IT support experience.
1) Recent and Relevant Help Desk Experience
2) Great Customer Service Skills, Strong analytical, troubleshooting and typing skills
3) At least 1 yr of IT Phone Support experience
This level is staffed by individuals who have help desk & call center experience delivering excellent customer service. This position is 100% phone support.
Working knowledge, or experience in the following areas is required:
Additional experience and qualities desired include:
Our client is seeking an SAP Developer with ABAP, Adobe Livecycle Forms, WebDynpro and SmartForm development experience with extensive background in SAP HCM related development and support.
Project Description: Initial focus of this engagement will be to redesign and rewrite the client’s current remuneration statement. Beyond that, an extensive backlog of user driven requests for change as well as numerous projects are planed that require ABAP, WebDynpro, Workflow, and Forms Development skills to augment their current staffing bandwidth.
The Application Developer will perform complex technical analysis, design, development, documentation, testing, deployment and implementation of new applications using existing and emerging platforms as well as providing support to existing production applications. This category includes SAP development.
The Developer will maintain, revise, and repair existing software applications, as well as develop new application features with the ongoing changes from the external customer for the internal application. This member of the team will assist the Director and Applications Engineer in documentation of interruption of code for business processes that are existing and new. This person of the team will perform application development, maintenance programming, technology tool assessments, and associated tasks for internal application systems, including integrated software and software as a service application configurations
Nuclear Procedures Writer II
This fully functional level applies skilled mechanical craft discipline or technical knowledge to create, maintain or revise work standards and procedures which support equipment maintenance and repair, nuclear plant operations, programs, and work practices. Evaluates the feasibility of requested or proposed changes, and analyzes documents as to their applicability to maintenance and technical procedures.
Researches technical manuals, vendor specifications, plant diagrams, design documents, station policies and regulatory requirements to obtain additional information and ensure the safe operation of equipment, procedure flow and workability, and adherence to regulatory requirements and writers guidelines.
Researches commitments with regulatory agencies that may impact new or existing procedures. Performs plant walkdowns as needed, using observation findings, reviews, assesses, develops, and maintains human factors standards, procedures, and aids for technical and administrative procedures. Reviews and approves proposed changes to procedures and standards based upon human factors principles and effectiveness to ensure compliance with company and nuclear regulatory guidelines and requirements, makes recommendations for improvement. Coordinates reviews, comment resolution, and approvals of procedures with user departments and management. Assist in the technical analysis, evaluation and scope of interdisciplinary procedural problems. Provide technical guidance to less experienced writers and may participate in peer documentation review to ensure procedural consistency. May develop training modules required to implement approved standards and procedures.
Top 3 Required Skills
1) 3-5 years of technical writing / procedure writing
2) mechanical maintenance background
3) computer skills - word processing software
Nice to Have Skills:
Tier 1 Help Desk Support
*This is a true Tier 1 help desk position. Candidate has to have experience working with end users in an enterprise environment. *
Our client requires assistance with first level support and training for general client computing questions to include queries regarding smartphones, audio-visual equipment, printers, MS Office use, add workflows for submitting tickets.
Our client is seeking an Expert Level Specialist to provide testing support with the IT Enterprise Testing Team. The support consists of software testing of new releases/upgrades to applications developed by IT for deployment.
MS Dynamics Systems Specialist
The primary purpose of this position is to provide senior-level system management, administration and support to the MS Dynamic application deployed by our client.
Expert skills in Microsoft Dynamics CRM and the ability to work under a tight timeline. Responsible for working with both senior-level business executives and IT personnel to define and execute program requirements and manage stakeholder expectations. Responsible for developing a project plan, maintenance of project issues and risks, and a communications plan that outlines interaction on routine or recurring basis during a project or for ongoing support. Develop and deliver solutions design, data migration plan, test plan, training and implementation plans. Ensure efficient distribution of the technical and business resources; and will coordinate with business executives the initiation or continuation of project(s) based on business requirements, business performance and available organizational resources. Responsible for establishing and executing adequate project management controls based on industry accepted methodologies and standards. These controls include the responsibility to monitor and control cost, schedule, performance and risk; to ensure quality and security; overall integration and issues resolution and to perform administrative functions.
The person will perform system administration, business and workflow process modeling, and business systems integration based on a high degree of knowledge and experience using Microsoft Dynamics framework. This role will design and add code to the repository, troubleshoot system issues and perform day-to-day administrative tasks to ensure MS Dynamics is optimized to meet business goals.
Some of the job duties include:
This position requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set. This position will provide rapid application development and system administration/configuration support.
This position requires independent initiative and action in decision making, analysis, design, programming, and troubleshooting arenas. Duties also include:
Infrastructure Solutions Architect
Our client desires systems administration duties to be performed for their Transportation Operations Center. The majority of these duties shall be conducted on-site. Workspace will be provided at the TOC, and a desktop computer with network access will be made available. Work hours for the Systems Administrator may vary depending on the critical nature of the work and overall activity at the TOC.
The Systems Administrator shall closely coordinate TOC activities with VDOTs Information Technology Division (ITD) as necessary. This will require coordination with both District and Central Office personnel. Activities may include attendance at IT staff meetings and/or planning meetings.
Any Systems Administrator on-site at the TOC will have full access to and significant privileges on internal systems. Therefore, the Systems Administrator and any other contract staff are subject to a fingerprint criminal history background check prior to commencing duties at the TOC. System and network security must be maintained. At any time, the client reserves the right to immediately discontinue use of the current Systems Administrator should they deem their actions to be disruptive to the operation or in violation of company policies and procedures.
The Systems Administrator is expected to possess the following qualifications:
Financial Business Systems Analyst
ABOUT THE ROLE/TEAM
This position will not only serve as the primary BSA for our Financial System (BAR) product team, but will also work on either small or medium sized projects or on maintenance requests to troubleshoot issues and defects or implement small enhancements to our legacy systems. A foundational understanding of accounting concepts (primarily involving the input of financial transactions - receivables and payables - into the general ledger but also a basic understanding of financial position and cash flow) is required.
Previous experience with the implementation and/or support of Oracle Cloud Financial software is highly desired, but not required.
As the BSA and release coordinator for our financial system product team, he or she will be responsible for monitoring the day to day load of financial data to the BAR system to identify issues, partner with internal support staff and external vendors to perform research and troubleshoot data load and reconciliation problems, serve as the upload template SME for other BSAs and provide support to the Finance team as they seek to make enhancements to the existing implementation.
As time and priorities allow, he or she may also partner with other BSAs on our maintenance and support team to respond to incoming requests for enhancements and to assist with the resolution of defects and other issues on our other existing systems.
BSA Role Qualifications:
DESIRED, BUT NOT REQUIRED:
Previous experience using JIRA for the tracking and management of requirements and tasks
Previous experience serving as a Scrum Master on an Agile Team
Our client seeks contract resources to provide support for county department of social services NC FAST users as they learn the NC FAST Case Management System. This is NOT a desktop support and NOT a help desk support position.
This position uses policy subject matter expertise regarding Medicaid programs and knowledge of NC FAST functionality, as well as understanding of how counties provide delivery of services to guide new users in correct navigation and submission of case data in the system. This role uses excellent written and verbal skills to effectively coach and communicate information as well as to escalate issues to management as they arise. This role may coordinate with other NC FAST business team and project team members to troubleshoot, replicate and report errors and/or unexpected outcomes within the system. The County Support Liaison acts as an integral part of Readiness and Implementation Support initiatives to facilitate meetings, conferences, and other activities to advocate for and foster effective communication, and maintain communication with state and county staff to clarify statutory, policy and procedural concerns impacting or related to Medicaid Programs.
** Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends. Travel expenses are reimbursed using the states protocol for submitting expenses after travel. Per diem is paid directly to the contractor, most hotel expenses are direct billed to the state resulting in no out of pocket for the contractor. The contractor will, at the direction of management, either ride with an employee driving a state car or drive their personal vehicle and be reimbursed mileage after travel.**
Expert SharePoint Architect
Junior Web Content Coordinator
Our client is seeking a Web Content Coordinator to help create and edit content for their public facing website. Responsibilities will include working with clients and staff to convert technical information about projects and initiatives into easy-to-understand content targeted at the general public. This candidate must have proven and demonstrated experience in editing and writing content, according to AP Style, for tone, clarity, conciseness, and comprehension; creating and editing web pages; and maintaining a consistent style throughout all web pages.
Knowledge, Skills, and Abilities:
Telecom Systems Specialist
Our client is seeking a resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. This position takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. This position serves as the lead and primary contact providing leadership and assistance for the statewide telephony services. This position will provide support and configuration of the telephone equipment as well as adding, modifying and deleting users, adding services, installing lines and moving users. He/she will work with our partner agency DIT (Department of Information Technology) to help them in the design, installation, testing, maintenance, upgrade, and troubleshooting telephony systems and assist with computer network field infrastructure as needed as a secondary purpose.
This request is to help support the high number of telephone requests/incidents required for the statewide efforts.
**STATEWIDE TRAVEL REQUIRED**
Responsible for technical knowledge and support installing, testing, maintaining and upgrading telephone infrastructure cabling and equipment. Leading telephony incident and problem resolution through the Helpdesk (ServiceNow), client management or other on-site contacts. Provides call reporting and changing of telephony configurations (move, add, change, delete) such as user skills related to the phone system. Will research and consult on communication problems with other IT professionals and update management on status as needed. This position is responsible for site surveys and design of field telephony infrastructure. This employee will serve as the escalation contact for all telephony issues.
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.
It is the responsibility of all staff to be aware of all security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
ABOUT THE ROLE:
This position serves as an Information Systems Analyst and works with Encounter processing System (EPS) with primary responsibility to onboard the external and internal users who need access to EPS. Creates users in multiple non-prod and prod environments of EPS, and in IBM ICAM system. Supports the external and internal EPS users, modifies existing onboarding procedures and develops new procedures. Assists with Trading Partner Testing, keeps the HIPAA X12 EDI documents such as Companion Guides up to date.
The position requires effective coordination with external and internal users, multiple Information Management teams, and communicates the system statuses to the stakeholders. Strong analytical and problem-solving skills are desirable. Additional responsibilities may be assigned based on the needs from time to time.
DAY TO DAY
- Work with programmers to redesign a K2 workflow to mirror current needs
- To conduct and manage the workflow for User access requests for modules and for ICAM
- To maintain the EDI Companion Guides - person needs to understand x12 EDI Implementation Guides and able to conduct research to problem solve
- Research transaction issue - look at transactions through NotePad++ and be able to decipher the problem with use of Companion guide and x12 EDI Implementation Guide
- Augment the EDI/Interface team to use SQL and test files, queue messages, transactions for trading partner testing
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