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IT Procurement Analyst

Richmond, VA
Contract
Job 26293: IT Procurement Analyst Daily responsibility for supporting the Procurement / Finance team Our client is seeking a highly motivated and driven candidate to support procurement for IT goods and services for the state by overseeing the business and compliance areas of the processes. This includes receiving and processing payments within the prompt pay guidelines as well as tracking and producing analytic reports for measuring the various areas of productivity.   This candidate will perform administrative duties to support the division as well as offices around the state to include processing invoices, responding to procurement inquiries and reconciling vendor issues. This position will work closely with the finance section to bridge the gap for tracking payments in process in order to tie them to the division’s expenditures and overall budget. Knowledge of principles and practices of IT procurement, understanding of accounting principles, knowledge and experience in procurement related activities such as applying state & VITA procurement laws, regulations and practices. Oversees a wide range of administrative and technical functions necessary for effective office management. Independently performs all administrative and fiscal tasks with speed and accuracy. IT procurement liaison who works with VITA, understanding technology in order to discuss contracts, licenses agreements, maintenance agreements and contracts. While this position does not include Buyer responsibilities in eVA & Cardinal, experience and understanding is desirable. Soft Skills: Providing good customer service to internal team members & external customers, comprehensive analytical skills (Excel, MS Word), being an effective communicator, as well as being self-motivated and showing initiative while accomplishing the task at hand.   Required/Desired Skills: Experience managing goods and services procurements in a large, multi-dimensional business environment Required 5 Years Extensive experience in the use of computers and software (Microsoft365) applications. Excel pivot tables, complex spreadsheets, etc. Required 5 Years Customer service to broad audiences; professionals, vendors, team members and executive staff Required 5 Years General knowledge of accounting practices and financial management. Required 5 Years Commonwealth of VA Procurement knowledge and applied experience Highly desired 5 Years Use of eVA ordering system Highly desired 1 Years Experience with the Cardinal financial system. Highly desired 1 Years Must be able to provide transportation to travel onsite weekly/bi-weekly to the office to pick up, sort and scan the mail (invoices) received. Required 1 Days

Linux Administrator

Richmond, VA
Contract
Job 26292: Software Systems Engineer   Responsibilities: Support the on prem SAN storage environment. Perform Server Administration duties primarily for Red Hat Linux. Perform script development and disk space management as needed. Provide technical support to software application developers, database administrators, and other IT support staff. Perform server hardware and Linux OS support. Server Administration duties primarily for Red Hat Linux. Perform script development and disk space management as needed. Provide technical support for software application developers, database administrators, and other IT support staff. General NAS/SAN administration knowledge is a plus.   Knowledge, Skills, Abilities, and Experience Bachelors degree in Computer Science or Information Systems   Knowledge, skills and abilities, as well as 2 years experience in server/storage technology including: Dell Storage Linux server Operating System administration VMWare NAS/SAN storage concepts/administration including NetApp Ontap. General TCP/IP network knowledge General IT Linux security knowledge   Primary duties and responsibilities: Maintain Server and Storage Hardware Installation of rack mount server hardware in standard 80 inch racks within the confined spaces of computer rooms including: The ability to lift at least 40 pounds and work from a step ladder at heights up to 96. Installation of server OS, apply OS patches, troubleshoot system errors. Performance Management Perform advanced troubleshooting and diagnostics Work with peer IT support teams when needed to identify and fix issues. Maintain Operating Systems software and Applications: Red Hat Enterprise Linux (RHEL) RHEL storage configuration, including SAN and NAS technology Script development languages such as shell, Python, & Ansible VMWare (bonus) Unitrends disk based backup (bonus) NetApp Ontap (bonus) 24x7 oncall support on a rotational basis Trouble ticket resolution working with clients to diagnose and fix issues. Adhere to Risk Management, NERC, and Sarbanes Oxley regulations Adhere to department standards, policies, and procedures Work environment office and datacenter computer rooms Nice to Have: Experience with Ansible, Satellite, backups

Public Health Nurse Testing Navigator

Richmond, VA
Contract
Job 26291: Our client is seeking a Public Health Nurse Testing Navigator to assist with the COVID-19 response. The PHN Testing Navigator will assist the client to conduct Community Testing Events, and facilitate public/private partnership resources. The PHN Testing Navigator will assist community members, especially those with access and functional needs, to access COVID-19 testing including at-home testing. The PHN Testing Navigator will work with specialized containment and mitigation teams to facilitate testing of community members. Will foster community partnerships to increase testing availability within the district. Position is directly supervised by Local Health District and receives guidance from PHN Sr Regional Testing Consultant. This role will be supporting the staff and operations at a local health district. Applicants must have reliable internet and cell service.  Some travel may be required. Typical work schedule is Monday through Friday 8 a.m. - 4:30 p.m. with some flexibility.   ESSENTIAL FUNCTIONS: Reviews COVID-19 data dashboards for the assigned district on a daily basis Works with containment and mitigation specialized teams to support additional testing needs for the assigned district Keeps abreast of local school systems instructional schedules (in person, hybrid, etc.) and makes recommendations for increasing screening testing as needed Works with school systems to ensure staff and students are referred to testing sites Works with Testing Team Regional Testing Liaisons as needed to schedule testing events Serves as a resource to community stakeholders to identify resources and meet the testing needs for vulnerable populations, including those with access and functional needs Collecting and testing a variety of COVID-19 specimens for community members who are unable to access existing testing sites Outreaches to external stakeholders to increase testing sites for the local health district Contributes to team effort by assisting with any other duties as assigned Maintains daily communication with supervisor.   JOB QUALIFICATIONS:   Minimum Qualifications: Unrestricted license to practice as a RN in Virginia 1-3 years professional experience Ability to communicate effectively orally and in writing Demonstrated experience working with a diverse group of stakeholders Knowledge of COVID-19 testing modalities Ability to work independently and as part of a team Ability to adapt to rapidly changing priorities Knowledge of Microsoft Office and Google Suite programs Knowledge of HIPAA Experience working with vulnerable populations Current valid driver's license   Preferred Qualifications: Experience working in a public health setting Experience working in emergency response BSN, MPH or other applicable degree

Healthcare-Associated Infections Epidemiologist

Richmond, VA
Contract
Job 26290: Our client is seeking Healthcare-Associated Infections (HAI) Epidemiologists. The HAI Epidemiologist will be positioned to conduct surveillance, investigation, and infection prevention and control consultation both proactively and in response to outbreaks in hospitals, long-term care facilities, and other healthcare and congregate settings. These positions will support implementation of numerous patient safety initiatives for COVID-19 and other emerging pathogens by performing on site infection prevention and control assessments, providing education to healthcare facilities, and serving as resources for healthcare-associated infections and related infection control issues. This role will be supporting the staff and other operations.   ESSENTIAL FUNCTIONS: Analyze and interpret data to determine infection risks to patients/residents, staff and community. Investigate epidemiologically important infections, clusters and exposures to identify sources and mitigate transmission. Administer onsite and remote infection prevention and control assessments using client and CDC tools. Identify barriers for implementation of best practices and develop strategies to minimize or remove barriers. Provide infection prevention and regular education to applicable healthcare settings. Partner with multidisciplinary team members within the public health district and region to maintain/increase compliance with infection prevention and control practices. Facilitate activities that support compliance with government and agency regulations. Document infection prevention related activities and create records and reports. Contributes to team effort by assisting with any other duties as assigned Maintains daily communication with supervisor   JOB QUALIFICATIONS: Minimum Qualifications: Knowledge and understanding of the cause, transmission, and prevention of infectious diseases Considerable experience in epidemiology, public health, microbiology, or a related area Knowledge of methods of investigating disease cases, clusters, and outbreaks Familiarity with federal and state laws, regulations, and policies regarding public health and the reporting and control of disease Working knowledge of biostatistics, analysis and interpretation of data, and data management techniques Demonstrated ability to establish and maintain effective working relationships Strong oral and written communication skills with healthcare professionals and the general public Basic knowledge of and skill sets related to statistical software packages Knowledge of infection prevention and control related principles and practices   Preferred Qualifications: Master’s degree or equitable infection prevention experience Current certification by the Certification Board of Infection Control and Epidemiology (CBIC) or willingness to study and take the exam when eligible Experience with database management systems, especially those used to manage population-based disease data Special Requirements: ?       Ability to travel onsite to healthcare facilities ?       Participation in respiratory and bloodborne pathogen protection programs

Public Health Investigator

Richmond, VA
Contract
Job 26289: Our client is seeking a COVID-19 Public Health Investigator to assist with the COVID-19 response. The Public Health Investigator will lead investigative and analytical epidemiologic activities for setting-specific (i.e., School, Industry, Congregate Care) needs in the assigned district. The Public Health Investigator will provide setting-specific subject matter expertise. This position will strengthen the epidemiologic capacity to prevent, monitor, and respond to situations within high-risk settings. These positions will also be responsible for collecting information about patient’s contacts and assisting contact tracing efforts. This role will be supporting the staff and operations at a local health district. ESSENTIAL FUNCTIONS: Coordinates district activities and disease control recommendations for specific settings in compliance with client and CDC recommendations. Serves as a consultant and subject matter expert about COVID-19 surveillance, monitoring and investigation in specific settings. Provides setting-specific (i.e., School, Industry, Congregate Care) subject matter experience on investigative and analytical epidemiologic activities. Ensures surveillance data is collected properly, accurately, and consistently, and creates data reports for various stakeholders. Develops program goals and objectives and evaluates program effectiveness. Epidemiologic Investigations and Technical Consultation Uses existing surveillance systems appropriately, with attention to accuracy and detail. Plans and conducts moderately complex epidemiologic studies, investigations and outbreak response activities to address public health events and improve program operations for specific settings. Conducts case, cluster, and outbreak investigations, including review of facilities and procedures; interviewing patients, health-care providers, employers, and others involved; and collecting data from relevant health entities. Ensures complete contact tracing activities for the specific setting. Provides health education and ensures disease control recommendations are implemented in a timely and appropriate manner. Collaborates with partners (community, VDH, and other agencies) as necessary to prevent and control spread of disease. Provides technical assistance to various public, private, and nonprofit health and health-related state and local agencies and organizations, with respect to surveillance and other epidemiologic data and evaluation. Assists with training for internal staff and external partners in the conduct of investigations and appropriate methods of controlling disease. Uses established data confidentiality procedures for protection of personally identified information. Data Quality Management Analyzes and cleans data in multiple ways to assure accuracy and quality. Uses software and other tools for data quality activities that provide continuous quality improvement such as data accuracy, program review, data matching (deterministic and probabilistic), and data standardization, etc. Ensures data confidentiality procedures are employed for the protection of personally identified information. Contributes to team effort by assisting with any other duties as assigned. Maintains daily communication with supervisor.   JOB QUALIFICATIONS: Minimum Qualifications: Knowledge and understanding of the cause, transmission, and prevention of infectious diseases, specifically COVID-19 Knowledge of methods of investigating disease cases, clusters, and outbreaks Considerable experience in epidemiology, public health or a related area. Familiarity with federal and state laws, regulations, and policies regarding public health and the reporting and control of disease Working knowledge of biostatistics, analysis and interpretation of data, and data management techniques Demonstrated ability to establish and maintain effective working relationships Strong oral and written communication skills with healthcare professionals and the general public Basic knowledge of and skill sets related to statistical software packages. Ability to work remotely or onsite   Preferred Qualifications: Graduation from an accredited college or university with advanced course work in public health, epidemiology, or biostatistics or equivalent combination of education, training and/or experience Prior experience working with community outreach in specific settings such as schools, industry, or congregate care and ability to provide subject matter expertise Prior experience with database management systems, especially those used to manage population-based disease data Demonstrated ability to lead and direct the work of others either in a supervisory or project management capacity

Mitigation Specialist

Richmond, VA
Contract
Job 26288: Our client is seeking a COVID-19 Mitigation Specialist to assist with the COVID-19 response. The Mitigation Specialist will provide setting-specific subject matter expertise on interventions to reduce the transmission of COVID-19 in high-risk settings. The Mitigation Specialist will lead coordination, communication, and education efforts for setting-specific (i.e., School, Industry, Congregate Care) needs. This position will serve as a liaison to community partners in the assigned district to provide necessary support through consultations, educational sessions, and resource development. This role will be supporting the staff and other operations. ESSENTIAL FUNCTIONS: Coordinates district activities and disease control recommendations for specific settings in compliance with client and CDC recommendations. Reviews the scientific literature and guidance from the Centers for Disease Control and Prevention to ensure in-depth knowledge of the latest developments in the public health and mitigation guidance for COVID-19. Oversees district efforts focused on outbreak response, education, planning, and communication in specialized settings. Provides health education and ensures disease control recommendations are implemented in a timely and appropriate manner. Provides subject matter expertise on mitigation interventions. Collaborates with partners (community, client, and other agencies) as necessary to prevent and control spread of disease. Provides support through consultations, evaluation, educational sessions, and resource development. Provides technical assistance to various public, private, and nonprofit health and health-related state and local agencies and organizations, with respect to COVID-19 mitigation guidance. Comprehensive understanding of the Virginia Department of Labor and Industry’s E16VAC25-220 Emergency Temporary Standard requirements. Assists with training for internal staff and external partners in the appropriate methods of controlling disease. Contributes to team effort by assisting with any other duties as assigned. Maintains daily communication with supervisor. JOB QUALIFICATIONS: Minimum Qualifications: Knowledge and understanding of the cause, transmission, and prevention of infectious diseases, specifically COVID-19 Knowledge of public health practices, communicable diseases, disease control, and epidemiologic methods. Strong oral and written communication skills with healthcare professionals and the general public Excellent presentation and facilitator skills Strong teaching and coaching skills High-level management and leadership skills Conflict resolution and problem-solving skills Ability to think analytically and strong attention to detail Ability to work remotely or onsite Preferred Qualifications: Graduation from an accredited college or university with advanced course work in public health, epidemiology, or equivalent combination of education, training and/or experience Prior experience working with community outreach in specific settings such as schools, industry, or congregate care and ability to provide subject matter expertise Prior work experience as a COVID-19 Case Investigator and/or Contact Tracer Experience with health education, community outreach, linkage to care, social services, or other public health services Prior Public Health experience

Epidemiologist

Richmond, VA
Contract
Job 26287: Our client is seeking an Epidemiologist to assist with the COVID-19 response. This position will be responsible for leading investigative and analytical epidemiologic activities in the assigned district. The Epidemiologist’s main responsibilities will be interpreting program policies and procedures, monitoring and reviewing of data collection/analysis for accuracy and consistency and serving as a COVID-19 consultant. This role will be supporting the staff and other operations.   ESSENTIAL FUNCTIONS: Coordinates district activities and disease control recommendations in compliance with client and CDC recommendations. Interprets program policies and procedures and ensures proper implementation of COVID-19 procedures at the district level. Serves as a consultant and subject matter expert about COVID-19 surveillance, monitoring and investigation. Ensures surveillance data is collected properly, accurately, and consistently, and creates data reports for various stakeholders. Develops program goals and objectives and evaluates program effectiveness. Epidemiologic Assessment, Surveillance and Data Related Activities Uses existing surveillance systems appropriately, with attention to accuracy and detail. Designs and manages surveillance systems for events of public health significance. Oversees the collection of surveillance information and implements new or revises existing surveillance systems. Plans, conducts, and directs epidemiologic studies as requested to include outbreak investigations, analytic studies to address public health problems or to plan programs. Epidemiologic Investigations and Technical Consultation Plans and conducts moderately complex epidemiologic studies, investigations and outbreak response activities to address public health events and improve program operations Conducts case, cluster, and outbreak investigations, including review of facilities and procedures; interviewing patients, health-care providers, and others involved; and collecting data from relevant health entities. Serves as recognized scientific consultant on epidemiologic issues requiring application of advanced scientific, technical methods and practices. Provides health education and ensures disease control recommendations are implemented in a timely and appropriate manner. Collaborates with partners (community, client and other agencies) as necessary to prevent and control spread of disease Provides technical assistance to various public, private, and nonprofit health and health-related state and local agencies and organizations, with respect to surveillance and other epidemiologic data and evaluation. Assists with training for internal staff and external partners in the conduct of investigations and appropriate methods of controlling disease. Data Analysis and Reporting Coordinates and performs analyses and report preparation of surveillance data involving events of public health significance using established epidemiologic techniques, as well as use of information from the social/behavioral sciences and programmatic evaluation. Develops and provides recommendations to officials regarding control of disease and other public health problems on the basis of results from surveillance, field investigations, public health research, and laboratory tests. Makes presentations of data to diverse audiences as requested. Prepares and reviews data requests and information as requested. Uses established data confidentiality procedures for protection of personally identified information. Data Quality Management Analyzes and cleans data in multiple ways to assure accuracy and quality. Uses software and other tools for data quality activities that provide continuous quality improvement such as data accuracy, program review, data matching (deterministic and probabilistic), and data standardization, etc. Ensures data confidentiality procedures are employed for the protection of personally identified information. Administrative, Program Planning and Communications Coordinates program planning efforts with respect to surveillance and other epidemiologic data and evaluation for a moderately complex program within a district. Ensures measurement of progress toward meeting program goals/objectives. Formulates policies, procedures, and plans for the conduct of existing and new subprograms in epidemiologic control and assessment. May provide information to others writing grants and other funding proposals. Reviews grant applications for scientific integrity and accuracy. May participate on internal and external committees and workgroups related to COVID-19.     JOB QUALIFICATIONS:   Minimum Qualifications: Knowledge and understanding of the cause, transmission, and prevention of infectious diseases, specifically COVID-19 Considerable experience in epidemiology, public health or a related area. Knowledge of methods of investigating disease cases, clusters, and outbreaks Familiarity with federal and state laws, regulations, and policies regarding public health and the reporting and control of disease Working knowledge of biostatistics, analysis and interpretation of data, and data management techniques Demonstrated ability to establish and maintain effective working relationships Strong oral and written communication skills with healthcare professionals and the general public Basic knowledge of and skill sets related to statistical software packages.   Preferred Qualifications: Graduation from an accredited college or university with advanced course work in public health, epidemiology, or biostatistics or equivalent combination of education, training and/or experience Experience with database management systems, especially those used to manage population-based disease data Demonstrated ability to lead and direct the work of others either in a supervisory or project management capacity

Data Entry Specialist

Richmond, VA
Contract
Job 26285: Our client is seeking a Data Entry Specialist to assist with the COVID-19 response. Data Entry Specialists will assist to enter SARS-CoV-2 (virus that causes COVID-19) laboratory results, COVID-19 Case report forms and outbreak reports. Data Entry Specialists will be expected to assist on other relevant COVID-19 data management projects as needed. This role will be supporting the staff and other operations.   ESSENTIAL FUNCTIONS: Knowledge and understanding of patient confidentiality and ability to ensure secure operations to keep SARS-CoV-2 laboratory result information confidential Ability to complete lab data entry or investigation data entry in an accurate and timely manner. Verifies entered data by reviewing, correcting, or reentering data. Maintains organized and accurate patient data. Uses established data confidentiality procedures for protection of personally identifiable information. Contributes to team effort by assisting with any other duties as assigned. Maintains daily communication with supervisor.   JOB QUALIFICATIONS:   Minimum Qualifications: Data entry experience or related office experience Working knowledge of Microsoft Office and data programs Strong computer skills Ability to enter data into a computer quickly and accurately Strong attention to detail Ability to think analytically Positive attitude, strong work ethic, and sound judgement Highly organized and proficient in data management Ability to work remotely or onsite   Preferred Qualifications: 4-year college degree or a combination of relevant work and educational experience

COVID-19 Containment Operations Manager

Richmond, VA
Contract
Job 26284: Our client is seeking a COVID-19 Containment Operations Manager to assist with the COVID-19 response. The Containment Operations Manager will manage and supervise the containment-related staff in the assigned district to ensure smooth operations and successful implementation of case investigation and contact tracing (CI/CT) activities. The Containment Operations Manager will manage the administrative and operational activities to ensure successful local CI/CT containment activities. This role will be supporting the staff and operations for our client. ESSENTIAL FUNCTIONS: Provides direction, support, and supervision for a team of staff who conduct COVID-19 disease intervention activities. Directs the performance of day-to-day disease intervention activities, ensuring that the quality and timeliness of work is performed according to established guidelines Conduct quality assurance and performance monitoring Ensure that team members’ efforts are aligned with standard operating procedures for collection of epidemiological data, instructions for quarantine and isolation, and linking clients to clinical and social support services Ensure district activities and disease control recommendations for specific settings in compliance with client and CDC recommendations. Collaborate with other health department staff to identify best practices and facilitate program enhancements. Conducts workload assessments and adjusts work assignments as necessary. Coordinates and performs analyses and report preparation evaluating programmatic outcomes and staff effort. Establishes protocols and procedures for routine administrative functions within assignment areas (e.g., coordinating schedules, employee time and attendance, proper use of equipment). Contributes to team effort by assisting with any other duties as assigned. Maintains daily communication with supervisor. JOB QUALIFICATIONS: Minimum Qualifications: Strong communication and interpersonal skills High-level management and leadership skills Ability to schedule and manage tasks effectively Conflict resolution and problem-solving skills Strong attention to detail Ability to think analytically Ability to work remotely or onsite Preferred Qualifications: Graduation from an accredited college or university with advanced course work in public health, epidemiology, or equivalent combination of education, training and/or experience Prior program manager or other management experience Prior work experience as a COVID-19 Case Investigator and/or Contact Tracer Prior Public Health experience Demonstrated ability to lead and direct the work of others either in a supervisory capacity  

Care Resource Coordinator

Richmond, VA
Contract
Job 26282: Our client is seeking Care Resource Coordinators to assist with the COVID-19 response. Care Resource Coordinators facilitate identification of needs and the provision of social, material, and other supports that allow a COVID-19 case or contact to safely isolate or quarantine. CRCs function as a bridge, connecting clients to service providers and community and government resources to ensure needs are met. The CRC will be responsible for contacting patients diagnosed with COVID-19, conducting patient needs checks, and connecting patients with local community health resources. These positions will also be responsible for collecting information about patient’s contacts and assisting contact tracing efforts. This role will be supporting the staff and operations   ESSENTIAL FUNCTIONS: Knowledge and understanding of patient confidentiality, interviewing etiquette, and cultural sensitivity. Identify needs of COVID-19 patients and connects patients with resources such as local food banks, nursing care, mental health services, and other public health programs to help patients and their families during quarantine and isolation. Utilizes public health education resources to inform patients about safety measures, minimizing spread, isolation and quarantine guidance, monitoring their symptoms, and seeking medical care. Gathers contact information about close contacts with COVID-19 patients to assist contact tracing efforts and increase testing amongst at-risk individuals. Checks in with patients to ensure they are connected to local resources and are safely maintaining compliance with self-monitoring and isolation guidance. Maintains organized patient data within the client's surveillance system. Uses established data confidentiality procedures for protection of personally identifiable information. Develops familiarity with Virginia geography and health systems available to assist COVID-19 patients in their specific localities. Maintains daily communication with supervisor.   JOB QUALIFICATIONS:   Minimum Qualifications: Experience in public health education, case management, community health work, social work, or other work specifically trained in needs assessments and resource provision Professional and empathetic interpersonal skills to assist culturally diverse individuals during times of distress Cultural competency appropriate to the local community Positive attitude, strong work ethic, and sound judgement Excellent written and oral communication skills Highly organized and proficient in data management Ability to work remotely or onsite   Preferred Qualifications: 4-year college degree or a combination of relevant work and educational experience Bilingual candidates strongly preferred Familiarity or experience working with social services or public health education in Virginia

COVID-19 Communication Specialist

Richmond, VA
Contract
Job 26281: Our client is seeking COVID-19 Communication Specialists to assist with the COVID-19 response. The Communication Specialist will work with the client's other programs to assure accurate, credible, and timely public health communications are disseminated to all aspects of the local community. The Communication Specialist will focus on public health risks and the information with which community members can make decisions as well as coordinating with the overall strategy of the Virginia public health response.    ESSENTIAL FUNCTIONS: Assures accurate, credible, actionable, and timely public health communications and information related to all aspects of COVID-19, to inform decision making by citizens, communities and other stakeholders. The work encompasses mission-focused risk communications within the communications strategy of a large, complex, public health agency. Works collaboratively as part of the COVID-19 vaccination and containment programs, so that citizens and community partners are well informed on important and urgent issues related to health, safety and wellbeing related to COVID-19. Receives consultation from the client's recommendations and guidance for risk communication best practices. Coordinates media inquiries as related to COVID-19, finding appropriate spokesperson coverage or per direction of leadership, responding to media requests on behalf of the client. Assures health district information available on the website and social media for public consumption is accurate and provides useful information to the community. Updates and maintains content for the health district’s COVID-19 information on their website. Plans and develops informational and educational materials (e.g., written documents, pamphlets, posters, toolkits) for the vaccination and containment units. Creates and formats tables, charts, and other graphics. Presents health communication briefings or presentations to local constituents and/or stakeholders Contributes to team effort by assisting with any other duties as assigned Maintains daily communication with supervisor   JOB QUALIFICATIONS: Minimum Qualifications: Knowledge and understanding of the cause, transmission, and prevention of infectious diseases, specifically COVID-19 Knowledge of public health practices, communicable diseases, disease control, and epidemiologic methods. Strong oral and written communication skills with healthcare professionals and the general public Prior public relations or communications experience Excellent and sensitive interpersonal, cultural sensitivity, and communication skills such that they can build and maintain trust with team and external partners; ability to maintain confidentiality Strong computer skills Strong attention to detail and ability to think analytically Ability to work remotely or onsite   Preferred Qualifications: Prior experience in crisis and emergency risk communications related to public health priorities Competent and proficient in the use of website content management software (e.g., WordPress) Competent and proficient with writing posts for social media platforms on behalf of an organization Competent and proficient in use of page layout programs (e.g., Canva, Adobe InDesign, Illustrator, etc.) Competent and proficient in the use of other Microsoft Office products (Word, Excel, Outlooks, PowerPoint, etc.)

Technical Support Specialist

Richmond, VA
Contract
Job 26279: Help Desk Technician ABOUT THE ROLE The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. Also responsible for triage of incoming new calls and monitoring of existing calls for completion. Support duties include but are not limited to network connectivity troubleshooting, desktop hardware, OS, printers, phone, and Multimedia support. The candidate will need to have a basic understanding of Active Directory in a multiple Domain network environment. They must also have a fundamental understanding of Personal Computer and Information Systems operations. The position includes ensuring that department manuals are current and items such as manuals, reference guides, IT procedures, diagrams and other technical documents remain up to date. As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures, guidelines and diagrams. The candidate must possess excellent interpersonal skills for communicating as their primary job will be customer facing. The candidate also must be able to perform in a team environment Help Desk Tech Job Duties include: Respond to and direct help desk tickets to other technicians for resolution. The client uses an internal application for ticketing. Exp with Remedy or similar ticketing apps is fine. Perform installation and troubleshooting of PCs, printers, iPhones and software. Daily inspections of server room and data closets Manage backup tape rotation and cases for offsite pickup Perform network jack activation for correct VLAN Basic customer training and support on Mitel phone operations. Prefer MiTel, but will accept experience with other phone systems. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets   Required/Desired Skills: Respond to and direct help desk tickets to other technicians for resolution Required 2 Years installation and troubleshooting of PCs, printers, iPhones and software Required 2 Years Daily inspections of server room and data closets Required 1 Years Manage backup tape rotation and cases for offsite pickup Required 1 Years Perform network jack activation for correct VLAN Required 2 Years Basic customer training and support on Mitel phone operations. Prefer MiTel, but will accept experience with other phone systems. Required 1 Years Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Required 1 Years

Help Desk Coordinator

Richmond, VA
Contract
Job 26278: Help Desk Coordinator   Our client is seeking candidates with prior phone-based IT support experience. Top Skills 1) Recent and Relevant Help Desk Experience 2) Great Customer Service Skills, Strong analytical, troubleshooting and typing skills 3) At least 1 yr of IT Phone Support experience This level is staffed by individuals who have help desk & call center experience delivering excellent customer service. This position is 100% phone support.   Working knowledge, or experience in the following areas is required: Computer hardware/software, iDevices, Tough Books, Windows 7 & 10 OS, MS Office suite, Share Point, Active Directory, Skype, Mainframe, Print management tools, and Experience working with ticketing systems. ServiceNow ticketing system experience is preferred. Strong analytical/troubleshooting skills with experience identifying issues quickly to determine if the solution can be applied during the call or if the issue requires escalation is also required.   Additional experience and qualities desired include: Personable and approachable, Excellent communication skills, strong typing, writing and reading skills, active listening skills, experience working and contributing to a team environment supporting contacts via phone, email, and self-service portal, Ability to identify and solve problems quickly/escalate issues efficiently, Familiarity with knowledge process for creating procedural articles is desirable, Ability to multitask while client is on the phone by researching knowledge and documenting tickets, Demonstrated competency in logical and analytical thinking, Experience in the adaptation and application of rapidly changing technology to business needs, Proficient at exercising self-discipline and mindfulness in open call center environment, Experience working in contact center environment where the importance of adhering to scheduled breaks is measured, Experience working and performing well in environment where individual performance metrics and scores are measured monthly, Ability to work any 8 hour shift within 6AM-6PM EST time span as needed, Flexibility to support 24x7 shifts during inclement weather events including Holiday and weekend as needed.

SAP Developer

Harrisburg, PA
Contract
Job 26277: SAP Developer   Our client is seeking an SAP Developer with ABAP, Adobe Livecycle Forms, WebDynpro and SmartForm development experience with extensive background in SAP HCM related development and support. Project Description: Initial focus of this engagement will be to redesign and rewrite the client’s current remuneration statement. Beyond that, an extensive backlog of user driven requests for change as well as numerous projects are planed that require ABAP, WebDynpro, Workflow, and Forms Development skills to augment their current staffing bandwidth. Responsibilities: The Application Developer will perform complex technical analysis, design, development, documentation, testing, deployment and implementation of new applications using existing and emerging platforms as well as providing support to existing production applications. This category includes SAP development. This is a professional level non-supervisory position which may require coordination of programming activities being conducted by the team Supports team in modification of enhancements and changes to applications. Leverages excellent written and verbal communication skills. May coordinate activities of other application developers Supports business process, problem analysis and consultation. Provides status of work to Team Lead. Anticipates, identifies, tracks, and resolves issues and risks affecting own work and work of the Application Team. Develops Unit Test plans for development efforts. Engages in ongoing process improvement. Detailed functional and process knowledge. Utilizes Requirements, design and coding, and unit testing skills. Provides expertise in SAP HCM and potentially more SAP Areas. Processes open defect/maintenance tickets and correct technical errors. Strong problem solving, trouble shooting, and analytical skills Interpersonal skills, ability to work in a dynamic team environment Adheres to schedules and project timelines Communicates issues/problems that may impact objectives   Required/Desired Skills: ECC development utilizing Web-Dynpro Required 3 Years Adobe Livecycle Developer/Manager Required 3 Years Forms development experience Required 5 Years SAP Enhancement Framework including BAIs and enhancement points Required 5 Years List reports development Required 5 Years ALV Reports experience Required 3 Years Object-Oriented programming Required 3 Years Batch Processing Required 5 Years SAP HCM experience - additional modules are a bonus Required 3 Years SAP EHP8 experience with additional enhancements Required 2 Years Star Schema developent Required 2 Years Bachelor's degree in Information Technology or equivalent job experience Required Experience with ServiceNow, MS-Dynamics, Integration tools such as SAP BI, Dell Boomi and Mulesoft Nice to have SAP Certifications Nice to have

Salesforce Developer

Beech Island, SC
Contract
Job 26276: Salesforce Developer   The Developer will maintain, revise, and repair existing software applications, as well as develop new application features with the ongoing changes from the external customer for the internal application. This member of the team will assist the Director and Applications Engineer in documentation of interruption of code for business processes that are existing and new. This person of the team will perform application development, maintenance programming, technology tool assessments, and associated tasks for internal application systems, including integrated software and software as a service application configurations Responsibilities: Assists and defines site objectives by analyzing user requirements, envisioning system features and functionality. Completes programming using languages and software products, designing, and conducting tests. Recommends system solutions by comparing advantages and disadvantages of custom development and purchase alternatives. Performs software coding, testing, debugging, documentation, and installation tasks for on-line and batch processes in accordance with industry best practices and specific internal procedures and standards. Guides, formulates, and contributes to, task identification, work effort estimates, and work schedules for development and maintenance activities. Performs other technology related duties as required from the Director and Applications Engineer.   Qualifications: 2+ years Previous work experience with Salesforce Platform and development in Heroku, Java, Apex, VisualForce, Sobol and JavaScript Experience developing customer-facing interfaces. Experience with Lightning Components, Flow, and UI. Knowledge and understanding of Salesforce Ecosystem and application product partners Solid understanding of REST principals. Good communication skills verbal and in writing Ability to problem solve high-level software and application issues Ability to manage time and complete tasks given within a 24-48 hour turn around Possess demonstrated abilities with Java, Heroku, Visual Force, Apex, SOAP Web Services, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access). Ability to work remotely and collaborate in a close-knit team environment daily over tele-conferencing application. Experience working in a scrum environment. Demonstrate ability to provide daily status reports. Ability to prove US Citizenship and must be fluent in English.

Nuclear Procedures Writer II

Waterford, CT
Contract
Job 26275: Nuclear Procedures Writer II   Job Description This fully functional level applies skilled mechanical craft discipline or technical knowledge to create, maintain or revise work standards and procedures which support equipment maintenance and repair, nuclear plant operations, programs, and work practices. Evaluates the feasibility of requested or proposed changes, and analyzes documents as to their applicability to maintenance and technical procedures.   Researches technical manuals, vendor specifications, plant diagrams, design documents, station policies and regulatory requirements to obtain additional information and ensure the safe operation of equipment, procedure flow and workability, and adherence to regulatory requirements and writers guidelines.   Researches commitments with regulatory agencies that may impact new or existing procedures. Performs plant walkdowns as needed, using observation findings, reviews, assesses, develops, and maintains human factors standards, procedures, and aids for technical and administrative procedures. Reviews and approves proposed changes to procedures and standards based upon human factors principles and effectiveness to ensure compliance with company and nuclear regulatory guidelines and requirements, makes recommendations for improvement. Coordinates reviews, comment resolution, and approvals of procedures with user departments and management. Assist in the technical analysis, evaluation and scope of interdisciplinary procedural problems. Provide technical guidance to less experienced writers and may participate in peer documentation review to ensure procedural consistency. May develop training modules required to implement approved standards and procedures. Responsibilities 3-4 years work experience demonstrating solid working knowledge of mechanical or technical specialty. Previous work experience preparing and writing descriptive copy using publishing tools and writer guidelines, and verifying documentation, both orally and visually. Knowledge of procedure change process, processing documents requirement and effective writing skills with the ability to format procedures, write procedure steps and process a procedure change. Ability to use personal computer, computerized tracking system, work with templates and navigate in control document software. Knowledge of Human Factor in Design of Procedures, syntax and vocabulary, conditional statements and cross references. Knowledge of drafting and validating procedures, knowledge of evaluating and controlling procedures. The ability to produce a high quality document with numerical information, lists, tables and graphics and create a procedure from basic information. Technical thinking skills, with demonstrated ability to read and interpret technical literature and documents. Skilled in prioritizing work assignments and responding to craft or departmental questions to communicate and/or determine impact of changes on procedures and effectively provide feedback to operational/work units.   Top 3 Required Skills 1) 3-5 years of technical writing / procedure writing 2) mechanical maintenance background 3) computer skills - word processing software Nice to Have Skills: Framemaker software Quicksilver software Diesel engine mechanic Nuclear Station worker Knowledge of repair /maintenance of pumps, valves, motors, engines  

Sr. Network Engineer

Richmond, VA
Contract
Job 26274: Duties/Responsibilities 802.1X and management applications like Cisco ISE Managing and Setting up Firewalls including Palo Alto, ASA, SRX Experience with IPAM solutions (Infoblox, Solarwinds, and others) Experience with configuring, maintaining and troubleshooting Cisco network equipment Experience with NetScaler or other Load Balancers Experience with BGP Experience with Software Defined Networking applications like Cisco DNA Center Experience with managing a Cisco Wireless Controller based environment Knowledge/Skill Requirement CCNA (in R/S, SP, Data Center or Security) or JNCIA are desired Extensive experience in designing, deploying, managing and monitoring Firewalls such as Cisco ASA, Juniper SRX, VMware NSX Edge Gateway & distributed firewall, Palo Alto in an enterprise setting. Preferred applicants will also have experience with intrusion detection systems, VPN technologies, vulnerability assessment tools, event and log analysis solutions, configuration and change management and other network security systems and devices. Solid experience configuring and troubleshooting routing and switched infrastructure. • Experience with packet capture and analysis methodologies. Network components and concepts such as: Routers, switches, load balancers, firewalls and other L2-L3 networking and L4-L7 services components and technologies from a variety of vendors Virtual networking components such as NSX Edge Appliances, distributed firewall, distributed logical router, distributed and standard virtual switches, Nexus 1000V, CSR 1000v and ASA 1000v Experience in protocols such as BGP, OSPF, VLAN, VXLAN, IPsec, IP Subnetting and other network design topics 10+ years of customer facing experience Strong virtualization/networking troubleshooting skills Working knowledge of various Operating System types Works well with teams as well as individually Working knowledge of load-balancing, firewalling, and micro-segmentation Automation scripting experience in Python, PowerShell, JavaScript or other Able to mentor other engineers

VoIP Analyst

Richmond, VA
Contract
Job 26273: Duties/Responsibilities Responsible for daily PBX, Voice over IP (VoIP), and voicemail operations, external voice network, ACD and network capacity and performance Support for data network including routers, switches, data circuits, and building cable infrastructure Troubleshooting voice and network connectivity issues Support for collaboration technology and telephony hardware   Knowledge/Skill Requirement Telecommunications: PBX, VoIP, voicemail, CTI, VRU and other peripheral devices Network: Frame relay, routers, hubs, token ring, Ethernet, TCP/IP, IP Voice Network: Toll free and long distance carrier features (LCR, VNET, take-back-transfer, rules based routing), tariffs and tolls, trunk sizing, ISDN BRI and PRI, routing protocols Strong technical/problem troubleshooting skills

Lead Desktop Tech

Richmond, VA
Contract
Job 26271: Duties/Responsibilities Coordinate and schedule new employee/contractor onboarding hires Create Active Directory and related service accounts Design and prep new laptop images Oversee project effort and report on project status   Knowledge/Skill Requirement Knowledge and experience with SCCM and MOM, including design, proofs of concept, pilot implementations, packaging, and image deployment technologies Knowledge and experience with Directory and Exchange Services Knowledge and understanding of client/server applications and protocols Proven project management and methodology skills, especially the ability to serve as a technical lead

Desktop Support Analyst

Richmond, VA
Contract
Job 26270: Duties/Responsibilities Prep and distribute laptops to new employees and contractors Troubleshoot hardware and software related issues Stage and setup new employee/contractor workstation equipment Create tickets and documents all activities in the ticketing system   Knowledge/Skill Requirement Knowledge of computer and/or network security systems, applications, procedures and techniques Basic experience or knowledge with Windows Server Active Directory, DNS, DHCP, SCCM Experience or knowledge in desktop operating systems such as Windows, Mac OS, Linux Basic hardware and software troubleshooting, installation and repair

Help Desk Support

Richmond, VA
Contract
Job 26269: Tier 1 Help Desk Support *This is a true Tier 1 help desk position. Candidate has to have experience working with end users in an enterprise environment. * Our client requires assistance with first level support and training for general client computing questions to include queries regarding smartphones, audio-visual equipment, printers, MS Office use, add workflows for submitting tickets.   Required/Desired Skills: Experience working as a help desk tech using Windows based client computers with Microsoft office products. Required 2 Years Experience interacting with end users by phone, email or in person. Required 2 Years Demonstrated ability to manage a diverse number of IT tasks and bring to successful closure in a brief amount of time. Required 2 Years Experience with a help desk environment for Level 1 support Required 2 Years Help desk experience supporting mobile devices (iPhones, iPads, mifi). Required 2 Years Ability to educate/assist users with training/education guides to ensure staff future success. Required 2 Years Ability to document processes as needed. Highly desired 2 Years Experience supporting audio-visual equipment to include connected television/monitors Highly desired 2 Years

Testing Specialist

Raleigh, NC
Contract
Job 26268: Testing Specialist Our client is seeking an Expert Level Specialist to provide testing support with the IT Enterprise Testing Team. The support consists of software testing of new releases/upgrades to applications developed by IT for deployment.   Responsibilities: Review and analysis of project requirements for clarity, understanding and testability Development of system test plans and manual test cases Execution of the test cases and test scripts Defect management and reporting Providing input or creating testing artifacts to include but not be limited to: Test Plans, Test Results, Metrics and Defect Reports Providing weekly status reports to Management Knowledge of NCDOT Right of Way principals, theories and practices is desired.   Required/Desired Skills: Experience testing business web applications and complex business applications across technologies Required 7 Years Experience in designing test plans, manual test case definition and test case execution, review and analysis of project requirements Required 7 Years Demonstrated ability to excel in documentation (Test cases, test plans and test artifacts). Required 7 Years Experience with HP Testing Tools Suite (ALM, UFT, LoadRunner/Performance Center and SiteScope) Required 7 Years Strong Microsoft Suite experience (Word, Excel, PowerPoint, Visio) Required 7 Years Experience testing in an Agile life-cycle environment Required 7 Years Ability to learn complex business functions Required 7 Years Knowledge of NCDOT Right of Way principals, theories and practices Desired 1 Years

Senior MS Dynamics System Specialist

Raleigh, NC
Contract
Job 26263: MS Dynamics Systems Specialist   The primary purpose of this position is to provide senior-level system management, administration and support to the MS Dynamic application deployed by our client. Expert skills in Microsoft Dynamics CRM and the ability to work under a tight timeline. Responsible for working with both senior-level business executives and IT personnel to define and execute program requirements and manage stakeholder expectations. Responsible for developing a project plan, maintenance of project issues and risks, and a communications plan that outlines interaction on routine or recurring basis during a project or for ongoing support. Develop and deliver solutions design, data migration plan, test plan, training and implementation plans. Ensure efficient distribution of the technical and business resources; and will coordinate with business executives the initiation or continuation of project(s) based on business requirements, business performance and available organizational resources. Responsible for establishing and executing adequate project management controls based on industry accepted methodologies and standards. These controls include the responsibility to monitor and control cost, schedule, performance and risk; to ensure quality and security; overall integration and issues resolution and to perform administrative functions. The person will perform system administration, business and workflow process modeling, and business systems integration based on a high degree of knowledge and experience using Microsoft Dynamics framework. This role will design and add code to the repository, troubleshoot system issues and perform day-to-day administrative tasks to ensure MS Dynamics is optimized to meet business goals. Some of the job duties include: Create and modify views, entities, reports in Dynamics in a Development Environment, test same and publish to Production Create and update Dynamics Security Roles in the system and modify as needed. Work with DIT staff on tenant level changes. Work with DHHS staff on application specific issues encountered. Create and modify Power Automate (Flows). Support the connection to external applications if applicable Ensure integrations have access to Production assets including CDS, PowerApps, Azure, and Exchange/O365. Export solutions from Dev environments as managed and import into UAT and Production   This position requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set. This position will provide rapid application development and system administration/configuration support. This position requires independent initiative and action in decision making, analysis, design, programming, and troubleshooting arenas. Duties also include: Participation in strategic and tactical planning with Business Partners, Vendors, and organizational unit management Participating in project planning and estimating efforts Consultation and planning for specific modifications and enhancements to production Applications/information systems Monitoring technical effort activities for adherence to schedules, milestones and deliverables Monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures Application/information system assessment and performance monitoring to avoid preventable interruption of production and to provide optimum quality service to the clients   Required/Desired Skills: MS Dynamics CRM Installation, Configuration, Customization Required 5 Years Utilization of PowerApps supporting delivery of key functionality across applications Required 5 Years Development experience within a Microsoft Dynamics CRM system, specifically with .NET (e.g. defining entities, designing forms and Required 5 Years Strong experience with Java, JavaScript, MS SQL, PLSQL, Web Services Required 5 Years Experience with development best practices and methodologies to evaluate, diagnose, and develop applications for optimal systems performance Highly desired 5 Years Experience in direct client contact and maintaining effective working relationships with end users and other internal/external staff Highly desired 3 Years Experience in organizing, prioritizing, and following complex and/or detailed technical procedures Highly desired 5 Years *Proven ability to write custom plugins for Dynamics 365 Highly desired 5 Years Advanced proficiency with C# and .Net. HTML, CSS, and JavaScript Highly desired Program management of complex critical applications Required 7 Years

Infrastructure Solutions Architect

Virginia Beach, VA
Contract
Job 26262: Infrastructure Solutions Architect Our client desires systems administration duties to be performed for their Transportation Operations Center. The majority of these duties shall be conducted on-site. Workspace will be provided at the TOC, and a desktop computer with network access will be made available. Work hours for the Systems Administrator may vary depending on the critical nature of the work and overall activity at the TOC. The Systems Administrator shall closely coordinate TOC activities with VDOTs Information Technology Division (ITD) as necessary. This will require coordination with both District and Central Office personnel. Activities may include attendance at IT staff meetings and/or planning meetings. Any Systems Administrator on-site at the TOC will have full access to and significant privileges on internal systems. Therefore, the Systems Administrator and any other contract staff are subject to a fingerprint criminal history background check prior to commencing duties at the TOC. System and network security must be maintained. At any time, the client reserves the right to immediately discontinue use of the current Systems Administrator should they deem their actions to be disruptive to the operation or in violation of company policies and procedures. The Systems Administrator is expected to possess the following qualifications:   Required/Desired Skills: Bachelors or Associate's degree in one of the following disciplines: Electronics, Engineering, or Computer Science Required 4 Years Minimum of six (6) years experience supporting Microsoft Server and Workstation environments Required 6 Years Hardware or software certifications (such as MCSE, VCP, ORACLE, A+) Required 6 Years Experience with programming languages (especially Java) Required 6 Years Experience with VMware environments. Required 6 Years Ability to troubleshoot network related issues. Required 6 Years Experience with system optimization and configuration management tools Required 6 Years Experience with Cisco switches and routers Required 6 Years Experience with various routing protocols including EIGRP Required 6 Years Experience with security protocols including RADIUS Required 6 Years Experience with programming languages including scripting Required 6 Years Ability to setup, configure, upgrade, manage, and troubleshoot routers, switches, (L2SW/ L3SW), VPN Concentrators, firewalls, adn wireless access poin Highly desired 6 Years Ability to set up transport protocols, routing protocols, security / authentication protocols Highly desired 6 Years Experience with Ethernet network design and development of IP addressing schemas. Highly desired 6 Years Experience with Ethernet network cabling, trunking, VLAN, IPsec, and MPLS services. Highly desired 6 Years

Financial Business Analyst

Richmond, VA
Contract
Job 26261: Financial Business Systems Analyst ABOUT THE ROLE/TEAM This position will not only serve as the primary BSA for our Financial System (BAR) product team, but will also work on either small or medium sized projects or on maintenance requests to troubleshoot issues and defects or implement small enhancements to our legacy systems. A foundational understanding of accounting concepts (primarily involving the input of financial transactions - receivables and payables - into the general ledger but also a basic understanding of financial position and cash flow) is required. Previous experience with the implementation and/or support of Oracle Cloud Financial software is highly desired, but not required. As the BSA and release coordinator for our financial system product team, he or she will be responsible for monitoring the day to day load of financial data to the BAR system to identify issues, partner with internal support staff and external vendors to perform research and troubleshoot data load and reconciliation problems, serve as the upload template SME for other BSAs and provide support to the Finance team as they seek to make enhancements to the existing implementation. As time and priorities allow, he or she may also partner with other BSAs on our maintenance and support team to respond to incoming requests for enhancements and to assist with the resolution of defects and other issues on our other existing systems. RESPONSIBILITIES: Perform requirements elicitation, analysis and management activities Identify, evaluate and have a clear understanding of the high-level business needs of clients and stakeholders Translate business requirements to detailed technical requirements with fluency to enable IT technical teams Critically evaluate information gathered from multiple sources Reconcile conflicting requirements Abstract low-level technical information to a higher-level general understanding Create and update the requirements traceability matrix against architecture, design and test planning Continuously monitor and analyzing potential impacts to requirements and technical scope Assist in developing and validating test plans Build business process maps to depict both current state and desired state Conduct risk assessments for solutions including impact on business and technical processes Conduct functional testing and/or partner with quality assurance analysts to ensure adequate coverage of requirements Monitor interface log files to ensure the load of financial data into the financial system on a daily basis Partner with internal and external technical resources to perform research and trace data inconsistencies Partner with internal business resources to understand the impact of system upgrades and enhancements on existing business processes Partner with internal technical resources to understand the impact of Oracles Cloud Financials system upgrades and enhancements to internally maintained interface points Provide support and knowledge to other project teams that are looking to send or receive financial data to/from the financial system Maintain the Financial System product backlog in JIRA Assist the Financial System product owner with prioritizing the backlog Escalate/communicate enhancements that will exceed the bandwidth, capacity and/or capabilities of the team Coordinate change management efforts and for ensuring that the change management process is followed for each release of the financial system   BSA Role Qualifications: REQUIRED: Foundational understanding of accounting concepts (primarily involving the input of financial transactions - receivables and payables - into the general ledger but also a basic understanding of financial position, cash flow and reconciliation) Ability to coordinate and facilitate project design sessions prior to development iterations to identify and specify logical system design Excellent requirements elicitation, analysis, specification, validation and management skills Familiarity in creating business and technical process and data flow diagrams Ability to assist product owners in planning for and coordinating UAT Experience making recommendations for the logical design of system enhancements Ability to comprehend and explain how change to a component/application impacts the whole system to both technical and business staff Previous experience working with Development Lead / System Engineer as liaison to communicate requirements Ability to articulate clearly defined user stories and detailed acceptance criteria that include all details necessary to build test cases Experience in communicating and working with business stakeholders to translate the business vision into actionable requirements Excellent problem solving and troubleshooting skills Ability to coordinate across business and technical resources to get needed information on a timely basis and ensure necessary work gets done Ability to execute simple to moderately complex (multi-table joins) SQL select statements Create and maintain data definitions (business definitions of data elements) and source to target mappings for system to system interfaces Experience Coordinating and facilitate meetings with clear agendas and in keeping participants on-track Previous experience evaluating existing business and technical processes and making recommendations on improvement Proficiency with MS Office 2013/2016 (Word, Excel, PowerPoint, Visio) Ability to switch between more waterfall based approaches and iterative-based   DESIRED, BUT NOT REQUIRED: Previous experience using JIRA for the tracking and management of requirements and tasks Previous experience serving as a Scrum Master on an Agile Team   Required/Desired Skills: Formulates and documents well-formed user stories with detailed acceptance criteria Required 5 Years Effectively used various elicitation techniques (JAD sessions, interviews, surveys, shadowing, etc.) to identify business needs Required 7 Years Creates and maintains business process flow diagrams Required 7 Years Knowledge of both web application and client server application concepts Required 7 Years Create and maintain source to target maps Required 7 Years Effective meeting facilitation, conflict resolution and negotiation Required 7 Years Identify and make recommendations on business and system process improvements Required 5 Years Comfort in interacting with, setting expectations, and resolving requirements & prioritization conflicts with stakeholders across the organization Required 7 Years Maintain system protocols by writing and updating procedures and help documentation Required 7 Years Ability to perform and scale BSA-related tasks and activities for work efforts of various sizes (small maintenance items to large projects) Required 5 Years Partners with technical and quality assurance resources to ensure that requirements are implemented and tested per the acceptance criteria Required 5 Years Assist product owners or other key stakeholders with UAT planning and execution Required 5 Years Effectively break-down BSA activities into relevant tasks and provide estimates for completion Required 5 Years Foundational understanding of accounting concepts (receivables and payables, financial position, cash flow and reconciliation) Required 2 Years Ability to execute simple to moderately complex (multi-table joins) SQL select statements Required 2 Years Ability to coordinate across business and technical resources to get needed information on a timely basis and ensure necessary work gets done Required 6 Years Create and maintain data definitions (business definitions of data elements) and source to target mappings for system to system interfaces Required 5 Years Ability to switch between more waterfall based approaches and iterative-based Required 5 Years Does your candidate have a background with implementation/support of Oracles Cloud Financials system Highly desired 2 Years

County Liaison

Research Triangle Park, NC
Contract
Job 26259: County Liaison Our client seeks contract resources to provide support for county department of social services NC FAST users as they learn the NC FAST Case Management System. This is NOT a desktop support and NOT a help desk support position.   This position uses policy subject matter expertise regarding Medicaid programs and knowledge of NC FAST functionality, as well as understanding of how counties provide delivery of services to guide new users in correct navigation and submission of case data in the system. This role uses excellent written and verbal skills to effectively coach and communicate information as well as to escalate issues to management as they arise. This role may coordinate with other NC FAST business team and project team members to troubleshoot, replicate and report errors and/or unexpected outcomes within the system. The County Support Liaison acts as an integral part of Readiness and Implementation Support initiatives to facilitate meetings, conferences, and other activities to advocate for and foster effective communication, and maintain communication with state and county staff to clarify statutory, policy and procedural concerns impacting or related to Medicaid Programs. ** Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends. Travel expenses are reimbursed using the states protocol for submitting expenses after travel. Per diem is paid directly to the contractor, most hotel expenses are direct billed to the state resulting in no out of pocket for the contractor. The contractor will, at the direction of management, either ride with an employee driving a state car or drive their personal vehicle and be reimbursed mileage after travel.**   Skills: Demonstrated working knowledge base of technical requirements, program requirements and business needs in county departments of social services Required 3 Years Demonstrated working knowledge of/ability to interpret rules, procedures and policies with an emphasis on NC Medicaid programs. Required 3 Years Ability to collect, review and interpret data effectively to ensure stakeholder and agency objectives are met Required 3 Years Significant proficiency in NC FAST navigation, application development and capacity for system analysis to support user enrichment and strategic plans Desired 3 Years Ability to think analytically and engage in active problem-solving. Required 3 Years Ability to work systematically and logically to resolve problems, identify causes and anticipate both expected and unexpected results Required 3 Years Demonstrated above average written and oral communication skills including correct grammar, vocabulary, and terminology for effective communication Required 3 Years Ability to plan and organize large volumes of work in an organized, detailed, and results driven manner both in a team and individually Required 3 Years Demonstrated above average relationship building and retention skills with both internal and external partners Required 3 Years

Expert SharePoint Architect

Raleigh, NC
Contract
Job 26257: Expert SharePoint Architect Our client is seeking an On-Premise SharePoint developer / UI developer for continued development of EDIM & LPAS projects for its IDMS solution. This contractor must have extensive experience building very large SharePoint repositories with out of the box SP and custom VueJS UI to SharePoint backend. Must have very detailed understanding of SharePoint Search. This contractor should have extensive experience creating SharePoint 2013 workflows and CSOM. The contractor should also be very familiar with Asp.net C# development, particularly with interfacing with SharePoint. Must have experience using PowerShell scripting to efficiently update and manage very large SharePoint repositories. This contractor is responsible for SharePoint page, site & structure design, Front-end Development with JavaScript, applying web parts, wireframes, creation of UI elements, and creation of layout templates based on the needs of the business unit. Experience with CMIS, enterprise scan solutions and InputAccel a plus.   Required/Desired Skills: Extensive experience building very large sharepoint repositories with out of the box SP and custom VueJS UI to sharepoint backend Required 7 Years Very detailed understanding of SharePoint Search Required 7 Years Extensive experience creating SharePoint 2013 workflows and CSOM Required 7 Years Experience using PowerShell scripting to efficiently update and manage very large SharePoint repositories Required 7 Years Experience with Asp.net C# development, particularly with interfacing with SharePoint Highly desired 7 Years Experience with CMIS, enterprise scan solutions and InputAccel Highly desired 7 Years

Junior Web Content Coordinator

Raleigh, NC
Contract
Job 26256: Junior Web Content Coordinator Our client is seeking a Web Content Coordinator to help create and edit content for their public facing website. Responsibilities will include working with clients and staff to convert technical information about projects and initiatives into easy-to-understand content targeted at the general public. This candidate must have proven and demonstrated experience in editing and writing content, according to AP Style, for tone, clarity, conciseness, and comprehension; creating and editing web pages; and maintaining a consistent style throughout all web pages. Knowledge, Skills, and Abilities: Experience working in web and digital communications Experience with SharePoint page editing or another CMS is a plus Experience using journalistic principles and practices (including use of AP Style, strong editorial judgment, writing) as well as critical-thinking skills under tight deadlines, Experience effectively writing about complex issues quickly and accurately and organizing it into scannable, concise web format that can be understood by a variety of audiences, Experience handling multiple projects/priorities simultaneously with tight deadlines Experience using analytics to measure impact and success as well as to help drive content decisions Ability to effectively organize and present large amounts of content to end users Knowledge in principles of content management   Required/Desired Skills: Demonstrated experience working in web and digital communications (experience with SharePoint or another CMS preferred) Required 1 Years Demonstrated experience using journalistic principles & practices including use of AP Style, strong editorial judgment, writing and critical-thinking Required 1 Years Demonstrated experience effectively messaging complex issues quickly and accurately and to organize it into scannable, concise web content Required 1 Years Demonstrated experience handling multiple projects/priorities simultaneously with tight deadlines Required 1 Years Demonstrated experience using analytics to measure impact and success as well as to help drive content decisions Required 1 Years

Sr. Project Manager

Raleigh, NC
Contract
Job 26255: Telecom Systems Specialist Our client is seeking a resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. This position takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. This position serves as the lead and primary contact providing leadership and assistance for the statewide telephony services. This position will provide support and configuration of the telephone equipment as well as adding, modifying and deleting users, adding services, installing lines and moving users. He/she will work with our partner agency DIT (Department of Information Technology) to help them in the design, installation, testing, maintenance, upgrade, and troubleshooting telephony systems and assist with computer network field infrastructure as needed as a secondary purpose. This request is to help support the high number of telephone requests/incidents required for the statewide efforts.   **STATEWIDE TRAVEL REQUIRED** Responsible for technical knowledge and support installing, testing, maintaining and upgrading telephone infrastructure cabling and equipment. Leading telephony incident and problem resolution through the Helpdesk (ServiceNow), client management or other on-site contacts. Provides call reporting and changing of telephony configurations (move, add, change, delete) such as user skills related to the phone system. Will research and consult on communication problems with other IT professionals and update management on status as needed. This position is responsible for site surveys and design of field telephony infrastructure. This employee will serve as the escalation contact for all telephony issues. Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. It is the responsibility of all staff to be aware of all security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.   Required/Desired Skills: Serves as the primary contact and an escalation contact for telephony services. Required 7 Years Basic telephony systems configuration, troubleshooting and responsible for generating reporting. Required 7 Years Provide training to non-technical users in the field on telephone systems. Required 7 Years Ability to research and consult on communication problems with other IT professionals. Required 7 Years Ability to organize and follow simple to moderately complex and/or detailed technical procedures. Required 7 Years Documenting process and procedures related to technical field support activities. Required 7 Years Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years Ability to effectively communicate with external partners (AT&T, CenturyLink, etc.) to provide guidance on infrastructure needs. Required 7 Years

System Analyst 5

Richmond, VA
Contract
Job 26254: Systems Analyst ABOUT THE ROLE: This position serves as an Information Systems Analyst and works with Encounter processing System (EPS) with primary responsibility to onboard the external and internal users who need access to EPS. Creates users in multiple non-prod and prod environments of EPS, and in IBM ICAM system. Supports the external and internal EPS users, modifies existing onboarding procedures and develops new procedures. Assists with Trading Partner Testing, keeps the HIPAA X12 EDI documents such as Companion Guides up to date. The position requires effective coordination with external and internal users, multiple Information Management teams, and communicates the system statuses to the stakeholders. Strong analytical and problem-solving skills are desirable. Additional responsibilities may be assigned based on the needs from time to time. DAY TO DAY - Work with programmers to redesign a K2 workflow to mirror current needs - To conduct and manage the workflow for User access requests for modules and for ICAM - To maintain the EDI Companion Guides - person needs to understand x12 EDI Implementation Guides and able to conduct research to problem solve - Research transaction issue - look at transactions through NotePad++ and be able to decipher the problem with use of Companion guide and x12 EDI Implementation Guide - Augment the EDI/Interface team to use SQL and test files, queue messages, transactions for trading partner testing   Required/Desired Skills: Experience in Healthcare with considerable knowledge of systems development life cycle Required 5 Years Proficiency in databases, SQL, HIPAA X12 EDI transactions and Microsoft Office tools is desirable Required 5 Years Familiarity with APIs, Web Services and Queues testing is preferred Desired 5 Years

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