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Customer Account Specialist I

Richmond, VA
Contract
Job 25960: Duration: 1-year Contract (Potential of full-time hire) Hours: 8/hr per day There will be a 3 step training program provided: 6-9 Months Looking for a long term resource that wants to progress in their career. Description: This position is for an Inbound Contact Center. They will be required to aid customers with technical assistance, payment, commercial calls, etc. While participating in the Customer Account Management development program, and through practical field experiences, this role utilizes limited electric distribution knowledge and business skills to provide premier service to the company's residential customers. Demonstrates excellent customer service skills and represents the central point of contact for basic to complex residential inquiries, such as high bill inquiries. Coordinates integrate and manage company processes on customers' behalf. With the necessary guidance and direction of senior colleagues and management, supports manages and advises customers on electric service attributes including desired service characteristics, equipment, rate application, associated programs, and costs. Provides improved electric service reliability by responding to customer operational needs. Coordinates available company support/assistance to resolve customer inquiries. Performs billing reconciliation by analyzing, reconciling, and resolving customer or company billing disputes and receives guidance and direction as necessary. Provides detailed explanation/applications of electric rates to customers. Provides assistance in resolving electric power quality deficiencies. Performs account consumption history analysis to assist in resolving electric high bill complaints and to educate customers regarding their electrical usage. Perform other duties as requested or assigned. Top 3 Required Skills (experience, abilities) 1) Must have customer-facing experience (in person or phone): 2 years or more 2) Must have strong computer skills (Microsoft office, video conferencing, etc.) 3) Must have STRONG interpersonal communication skills with customers, supervisors, peers. 4) Must be able to multi-task between activities and screens during customer interactions. Ideal Background: Ordering Centers, Servers, Sales Associates, Collection Agency Representatives, etc. Nice to Haves: Bi-lingual is wonderful, but not required. Experience working with the public where the customer experience. Preferred Education Level: Associates degree or higher

Business Performance Analyst

Richmond, VA
Contract
Job 25926: Learning Management System Admin Our client is seeking someone with at least 3 years’ experience as a Learning Management System administrator. Experience with SuccessFactors is a plus. Strong planning, organizational, and project management skills with the ability to facilitate and/or work on multiple project teams simultaneously. Ability to exercise independent judgment and decision-making. Effective analytical skills. Strong computer skills. Excellent oral and written communication skills. This role provides functional and technical support for Human Resources applications and technology. Working as part of a team, the role will be responsible for the administration, configuration and maintenance of SuccessFactors (SF) and SAP, including primary support for the SF Learning module. Primary Job Responsibilities: Oversees and updates LMS/Learning to support policy and process changes Serves as a 'super user' and administrator of HR LMS/Learning system Acts as SucessFactors Learning system administrator and works with stakeholders to maintain and/or troubleshoot functional issues and reports Ensures data integrity for all HR LMS Learning system Partners with internal customers on HR LMS/Learning and functionality Maintains relationships with and builds consensus among team and stakeholders Develops, documents and communicates best practices to systems power users Provides production support for SuccessFactors and SAP HR including, but not limited to, researching and resolving issues, unexpected results or process flaws Continuously evaluates content development tools to maintain a consistent technology strategy and set of tools for the creation of eLearning materials across the enterprise Proficient in LMS content publishing standards, tools and technologies, e.g. SCORM, AICC, xAPI, HTML5, Articulate 360, Adobe Captivate Develops best practices for content development, publishing and uploading Troubleshoots any content publishing, uploading or delivery issues Edits, publishes, uploads, sets up and assigns training for the company Reviews and tests any new content development tools and technologies Coordinates integration of vendor developed training with SF Learning by working with internal and technical contacts Provides metrics and reports as needed

Sr. Project Manager

Raleigh, NC
Contract
Job 25915: Sr. Project Manager   Our client requires the services of a senior project manager to manage the planning and implementation of IT projects to support the COVID response efforts. This lead project management role will work with multiple internal and external stakeholders and selected vendor(s) to analyze, plan, and implement the new system.   This position will be responsible for working with senior-level business executives, IT personnel, business program resources and Vendor staff to execute project requirements and manage stakeholder expectations. This position will manage the day-to-day activities for the project and complete all input to the State Project Management (Touchdown) system as needed. Responsibilities include but are not limited to: Developing and maintaining detailed project schedule, budget and monitoring expenditures Developing and maintaining all required project management artifacts following PMBOK guidelines Managing scope, resources, timelines, costs/budget, quality, communication, and procurements to meet the goals of the State Leading and performing hands-on analysis of the business and technical environments, and writing RFP Working with vendors to manage contract deliverables, oversee all vendor activities to ensure that all the milestones are met Ensuring that project plans and schedules are established and maintained, ensuring that deliverables are completed timely and accurately Establishing project governance, conducting formal presentations, coordinating with all project stakeholders and ensure that appropriate project controls are instituted Serving as an IT project liaison to the business client Working with business stakeholders to develop necessary project management, change management, risk management, rollout, and training plans Working with the technical team to ensure technical readiness during implementation and supervising implementation activities Developing and maintaining all required State CIO project documentation   Required skills include: The selected candidate must be a results-oriented individual with a very strong work ethic and must be able to demonstrate excellent IT Project Management, negotiation, communication and problem-solving skills. Capable of leading effective project meetings that are tailored to the audience Ability to create simple to complex project plans, timelines and work breakdown structures using project management tools Must have proficiency in project management, agile, scrum, and kanban software tools Must have strategic planning skills with good understanding of roadmap development. Ability to write and present effective project materials, including presentations and status reports Ability to work effectively with all levels of staff, clients and other IT personnel Proven experience with working collaboratively with business/program partners Ability to effectively identify and resolve system or business process/project issues Ability to build, influence, lead and motivate effective teams towards end results Flexibility, adaptability, and ability to work in a high-demand dynamic environment Strong analytical skills Strong written and oral communication skills, including development of project Must have experience writing RFPs/technical writing Must have experience as a Project Manager on a Salesforce implementation project   Management prefers applicants with the following: Candidate with PMP Certification Experience managing or supervising legacy system replacement projects Experience collaborating with State and Local Government Experience planning and managing data conversion activities Experience building rollout plans   Skills: Project management experience, preferably with large, complex automation implementation efforts Required 8 Years Demonstrated Project Management experience on system deployments with multiple clients. Required 8 Years Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability. Required 8 Years Demonstrated oral and written communication and presentation skills. Required 8 Years Experience with MS Office and SharePoint.. Required 5 Years Demonstrated experience with both Waterfall and Agile Projects Required 8 Years Demonstrate technical architecture/infrastructure knowledge and experience, including experience with multiple hardware platforms and operating system Required 5 Years Demonstrated technical knowledge and analysis skills with hands-on experience in development, data base design, and web-based technologies Highly desired 8 Years Experience writing RFPs/technical writing Highly desired 5 Years Comfortable working in an environment that is driving toward Agile Transformation while continuing to operate within a mature waterfall structure Highly desired 5 Years Experience with Jira Highly desired 3 Years Experience with DevOps processes, tools, and techniques Highly desired 3 Years Demonstrated experience with Salesforce deployments with multiple clients. Required 5 Years  

Senior Business Analyst

Raleigh, NC
Contract
Job 25913: Senior Business Analyst   Our client requires the services of a senior business analyst to support business case analysis, process reengineering and requirement gathering activities for the COVID Vaccine Management Solution (CVMS) project. The CVMS solution is developed based on Salesforce platform and using agile methodology. RESPONSIBILITIES Conducts stakeholder analysis Conducts market research and analysis Identify and document detailed current and future state process workflows using BPM standards Develops Context diagrams, functional decompositions, and process workflows Document gap analysis and Develops the following documents: business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, system context diagrams Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix Build Business, stakeholder, solution and transition requirements Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required Perform functional, integration testing UAT support, including developing test scenarios and cases Support required system go-live activities Authors and prepares meeting minutes to be distributed to a variety of audiences Creating User stories and acceptance criteria and authors other Agile documents and deliverables   KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:   Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications Strong writing and communication skills and can build relationships with both their team members and clients Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors Ability to act independently with sound business judgment and thrive in environment with diverse communication styles Ability to prepare and present oral and written documents clearly and concisely Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK Guide and Standards Experience working with customers to advise on strategies, alternatives and the implications of specific application customizations and interface designs Possess a high-level understanding in the areas of application programming, database and system design Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines Understanding of Software Development Lifecycle (SDLC) concepts and process Knowledge of and experience with IT Service Management best practices and principles Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project Must have experience as a business analyst on a Salesforce implementation project Must have proficiency in agile, scrum, and kanban software tools Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups   Skills: Extensive knowledge of business system analysis techniques and testing methodologies Required 7 Years Demonstrated experience in gathering business requirements and development of business rules and process flow. Required 7 Years Proven experience with business process design, definition and/or re-design. Required 7 Years Experience with Business Analysis methodologies and problem solving Required 7 Years Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project Required 7 Years Excellent communication skills (both verbal and written) Required 7 Years Experience in development of procurement related documents including RFP and evaluation criteria. Required 5 Years Demonstrable analytical skills and an attention to detail. Required 7 Years Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills. Required 7 Years Experience working for State government Highly desired 5 Years Healthcare related experience Desired 3 Years Knowledge Creating Context Diagram and Functional decomposition Required 5 Years Demonstrated experience with both waterfall and agile projects Required 5 Years Comfortable working in an environment that is driving toward agile transformation while continuing to operate within a mature waterfall structure Highly desired 3 Years Experience with Jira Highly desired 4 Years Experience with Salesforce deployments with multiple clients Required 3 Years

Enterprise .Net Developer

Raleigh, NC
Contract
Job 25908: Enterprise .NET Developer   Our client currently maintains several FoxPro and MS Access-based applications for the Division of Health Services Regulation (DHSR).   Those applications, along with multiple manual processes, are being replaced by a new web-based, secure, multi-user application under the client’s Enterprise Project. The technical stack includes Net/SQL Server/Javascript/Azure DevOps and other cloud-based solutions. The senior-level Net Developer is expected to provide advanced technical skills in Javascript, C#, Web API, AngularJS, T-SQL, and should have a good understanding of how to use and exploit JSON data in a SQL Server development environment.   Candidates should be familiar with Agile, Scrum, Kanban, and Lean frameworks and have hands-on experience using Jira and Git tools. .   Skills: Microsoft C# .Net web development, Advanced Level Required 7 Years Microsoft ASP.NET MVC, Web API and Web Services Required 7 Years .NET Framework 4.7 and above Required 5 Years .NET Entity Framework / LINQ, Advanced Level Required 5 Years Visual Studio 2015/2017 and above Required 7 Years MS SQL Server 2014 and higher Required 5 Years T-SQL (Stored procedures, triggers and user functions), , Advanced Level Required 7 Years JavaScript Required 7 Years jQuery/Ajax Required 5 Years Angular JS 1.5 and above, Advanced Level Required 3 Years Bootstrap/Font Awesome Required 3 Years Breeze JS Required 2 Years SAML 2.0 Nice to have 2 Years Subversion / SVN Required 3 Years Experience working in an Agile environment Required 2 Years Ability to work independently with minimal supervision Required 7 Years Excellent communication and interpersonal skills Required 7 Years Experience with multi-tier architecture development Required 5 Years Experience with FoxPro Nice to have 2 Years Experience with MS Access Nice to have 3 Years JIRA Required 2 Years ElasticSearch (as an enterprise search engine) Nice to have 2 Years Bitbucket or Github Highly desired 2 Years  

Sr. Project Manager

Raleigh, NC
Contract
Job 25897: Sr. Project Manager   Our client is seeking a Senior Project Manager to manage the implementation of the HRSD Onboarding and Transitions components of ServiceNow. ServiceNow is an established platform for our client, which is being rolled out in as part of the continued implementation of ServiceNow. This lead project management role will work with all stakeholders to implement the HRSD Onboarding and Transitions components of ServiceNow. This position will manage the day to day activities for the project and complete all input to the State Project Management (Touchdown) system.   Responsibilities include, but are not limited to: managing and authoring required project management artifacts following the practices and guidelines from the PMIs PMBOK and the DHHS and State Methodology, managing the detailed project budget, requirements definitions, monitoring expenditures, developing and maintaining all required State CIO project documentation, serving as an IT management liaison to the business client, leading and performing hands on analysis of the business and technical environments, supervising implementation activities, ensuring that project plans and schedules are established and maintained, ensuring that deliverables are completed timely and accurately, supervising staff (State and contractual staff), conducting formal presentations, coordinating with all project stakeholders and ensuring that appropriate project controls are instituted. The selected candidate must be a results oriented individual with a very strong work ethic and must be able to demonstrate excellent IT Project Management, negotiation, communication and problem solving skills.   This position will be responsible for working with senior level business executives, IT personnel, and business program resources to execute project requirements and manage stakeholder expectations.   Skills: Project management experience, preferably with large, complex automation implementation efforts Required 8 Years Demonstrated Project Management experience on system deployments with multiple clients. Required 8 Years Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability. Required 8 Years Demonstrated oral and written communication and presentation skills. Required 8 Years Experience with MS Office and SharePoint.. Required 5 Years Demonstrated experience with both Waterfall and Agile Projects Required 8 Years Demonstrate technical architecture/infrastructure knowledge and experience, including experience with multiple hardware platforms and operating system Required 5 Years Demonstrate technical knowledge and analysis skills with hands-on experience in development, data base design, and web-based technologies Highly desired 8 Years Experience writing RFPs/technical writing Highly desired 5 Years Comfortable working in an environment that is driving toward Agile Transformation while continuing to operate within a mature waterfall structure Highly desired 5 Years Experience with Jira Highly desired 3 Years Experience with DevOps processes, tools, and techniques Highly desired 3 Years Demonstrated experience with ServiceNow deployments with multiple clients. Required 5 Years

IT Security Specialist - Sr

Raleigh, NC
Contract
Job 25896: Sr. IT Security Specialist   Our client is requiring services of an IT Security Specialist to aid county offices in the identification of gaps through risk management, and assist in the development of mitigation strategies, and to establish the target security/infrastructure architecture. Duties include, are not limited to:   Experience with Splunk, network security, server and system security, and application security supporting event management tools, including SIEMs. Experience in configuring the data ingestion to Splunk cloud from various data sources such as Linux Logs, Application Logs and Cloud Native Service Logs. Detailed understanding and strong skill set in operating and working with the Splunk toolset Proven experience with rule and advanced logic creation in Splunk, including knowledge of thorough understanding and operational experience with Splunk Search Language Development of automated searches and applications using Python, Shell scripting, HTML, CSS, and regular expressions Experience in developing Splunk Dashboards and configuring alerts for notable events. Thorough understanding of Splunks Common Information Model (CIM) Experience in configuring and customizing the Splunk Enterprise Security for SIEM capabilities. Expert level skills in assessing the current Splunk Cloud Infrastructure and ensure that it was configured using Splunk Best Practices. Experience in implementing Advanced Threat Analytics using Splunk Enterprise Security Experience with a scripting language (Bash, Python) Expertise with Linux and Command-line interface Experience deploying apps within Splunk or administrating the Splunk platform Excellent troubleshooting skills and strong technical learning aptitude required. Splunk certifications   Skills: Risk Management - must be able to Identify gaps through risk management, and assist in the development of mitigation strategies. Required 7 Years Experience updating privacy and security policies based on gaps found through an assessment process. Required 7 Years Discover, evaluate, assess, systems, networks, and components through the use of vulnerability scanning and risk assessment method. Required 7 Years Experience documenting vulnerability assessment results in a accurate, clear, actionable, and available way to appropriate personnel Required 7 Years Must be able to review & assess projects and systems throughout all phases of their life cycle in an effort to identify Privacy org needs Required 7 Years Must be able to serve as a knowledge base for organizations as it relates to compliance requirements and mitigation strategies. Required 7 Years Experience Performing risk assessments based on NIST 800-53 Rev 4. ISO-27001, HIPAA, and IRS Pub 1075. Required 7 Years Experience with network mapping and vulnerability scanning tools such as NESSUS and NMAP. Required 7 Years  

Lead Java/Web Developer

Raleigh, NC
Contract
Job 25895: Lead Java/Web Developer   Our client is seeking a Lead Java/Web developer with AWS experience to facilitate the development of critical system for Medicaid Transformation Project. This Senior Java Full stack developer is to serve as an application developer in the design, development, maintenance of Java/ JEE based applications. Practical experience in building enterprise applications is required. Experience in Spring Boot Framework, Angular 5.0/6.0/7.0, JUnit4, HTML, XML, JSON, JavaScript, VBScript, CSS and Gradle is required. Experience in Web Services (REST, SOAP) development is required. Should have experience using one or more application servers like WebSphere, Tomcat. Managed File Transfer Experience is required. Good understanding of enterprise architectural patterns including JEE design patterns is required. Good understanding of relational database concepts, specifically Oracle, and software development life cycle is required. Experience in MMIS subsystems is preferred. Individual in this Position is responsible for the design, development and maintenance of mission critical applications. This position involves working with the project manager, project management staff, other members of the project team, and stakeholders. Exhaustive Working knowledge of: Design, develop and maintain Java based solutions using common standards and frameworks such as Spring Boot, JAXB, JAX-WS, JAX-RS, JPA, Java EE, Spring framework, Hibernate and MyBatis. Must have Angular 5.0/6.0/7.0 Experience. Creation and validation of SOAP and REST based clients and web services are desired. Excellent knowledge of web client-side technologies (HTML, JavaScript, and CSS), Java development and build tools is required. Experience in using application servers like WebSphere, Tomcat is a must. Strong understanding of relational database concepts and experience interfacing with and working with databases like Oracle, DB2 and/or MS SQL Server is required. Strong debugging and problem-solving skills and Knowledge of enterprise architectural patterns including JEE design patterns is required. Must worked with java reflection. Must know XML parsing. Experience in IBM ODM; IBM Integration Bus, IBM MQ is a plus. Experience in any rules engine is a plus. Deploy, manage, and operate scalable, highly available, and fault-tolerant systems on AWS Implement and control the flow of data to and from AWS Select the appropriate AWS service based on compute, data, or security requirements Working Knowledge on various AWS components such as EC2, EBS, S3, Elastic Load Balancer, Auto Scaling, ECS, Cloud Watch, Security Groups, Route 53, VPC, IAM, RDS, Lambda, Elastic search. Experience in architecting the design, scalability, high availability, Disaster Recovery Design on Cloud Infrastructures, Providing solutions on Cloud technologies and services. Designing and deploying a multitude applications utilizing almost all of the AWS stack (Including EC2, Route53, S3, RDS, Dynamo DB, SNS, SQS, IAM) focusing on high-availability, fault tolerance, and auto-scaling. Provisioning AWS resources using management console as well as Command Line Interface. (CLI). Orchestrate the provisioning, load balancing, dynamic configuration, monitoring and spend optimization of servers in the cloud environment Creating IAM user accounts and role based policies for access to AWS services. Implement and maintain monitors, alarms, and notifications for EC2 instances using Cloud Watch and SNS. Creating load balancers (ELB) and using Route53 with failover and latency options for high availability and fault tolerance. Developing Java APIs to connect to AWS S3 Services for storing and retrieving data from S3 buckets and for using AWS Lambda to manage the servers and run the code   Working knowledge of: Basic understanding of database maintenance, ETL Concepts, client-server application architecture, telecommunications aspects of multi-platform systems; Software Development Life Cycle; Code Deployment in cloud; security model;   Demonstrated ability to: Plan and complete assigned work, plan, communicate effectively orally and in writing; motivate and work with people; quickly adapt to new technical environments (multiple disciplines); manage multiple projects with dynamic priorities; be equally adept at highly technical and strategic issues/projects. Proven analytical and problem-solving skills; creative thinking. Ability to provide accurate and realistic effort estimates, commit and deliver accordingly.   Proven experience with multiple operating systems: Linux/Unix/Windows. Develop, test, debug, document, and maintain Java/JEE applications. Ability to work in a fast-paced environment and able to prioritize multiple tasks. Understand and interpret customer requirement and develop solutions to meet requirements. Develop and maintain system documentation, including technical specifications, data mapping, program logic and flowcharts. Cloud deployment is a plus.   Skills: Should have the capability to translate business requirements into technical solutions Required 5 Years Demonstrated proficiency working with databases - Oracle and TOAD for Oracle. Required 5 Years Strong debugging and problem-solving skills and Knowledge of enterprise architectural patterns including JEE design patterns Required 5 Years Experience in development of JEE design patterns , XML parsing Required 4 Years Experience in Java/J2EE, Sprint Boot Required 5 Years Experience in IBM ODM; IBM Integration Bus, IBM MQ ,any rules engine Highly desired Experience in IBM SOA, WebSphere Application Server Highly desired 5 Years Excellent verbal and written communication skills with the ability present to both technical and business audiences. Required Experience in the transition and transformation of large complex software solutions. Required Experience participating or leading projects using an Agile methodology. Desired Understanding of Medicaid Systems Desired Expert in REST API and Web Services Required 5 Years Experience in Spring Framework, JUnit4, HTML, XML, JSON, JavaScript, CSS and Gradle Required 3 Years Experience with Basic understanding of database maintenance, ETL Concepts, client-server application architecture, telecommunications Required 5 Years Experience with cloud deployment ; security model; Required 3 Years Should have the Experience in Security Layer, Presentation Layer, Services Layer, Data Persistence Layer and Execution Layer. Required 3 Years Experience in Angular Framework Required 3 Years Experience in Angular 5.0/6.0 with Architecture, Components, Routing & Navigation (Single page and also Multi-page Application) Required 1 Years Experience on various AWS components such as EC2, EBS, S3, Elastic Load Balancer, Auto Scaling, ECS, Cloud Watch, Security Groups, Route 53, Required 3 Years Experience in architecting the design, scalability, high availability, Disaster Recovery Design on Cloud Infrastructures, Providing solutions on Clo Required 3 Years Experience in developing Java APIs to connect to AWS S3 Services for storing and retrieving data from S3 buckets and for using AWS Lambda to manage Required 3 Years Experience to orchestrate the provisioning, load balancing, dynamic configuration, monitoring and spend optimization of servers in the cloud envir Required 3 Years Experience with implementing and maintaining monitors, alarms, and notifications for EC2 instances using Cloud Watch and SNS. Required 3 Years Experience with Designing and deploying a multitude applications utilizing almost all of the AWS stack (Including EC2, Route53, S3, RDS, Dynamo DB, Required 3 Years

Senior Developer

Raleigh, NC
Contract
Job 25880: Senior Developer   The primary purpose of this position is to provide programming for application development and maintenance operations. The application developed will be accessible using both mobile and personal computer. This position requires an extensive level of business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set. This position will provide rapid application development and system administration/configuration support for creating new applications. This position is required to understand advanced database concepts to create reports. This position requires independent initiative and action in decision making, analysis, design, programming, and troubleshooting arenas. Extensive experience developing CRM based solutions. Experience with various methodologies (Agile, Scrum, Waterfall). Duties also include: Develop code for intermediate to complex modules, following documentation and development standards Support the connection to external applications if applicable Follow Change Management process Participation in tactical planning with Business Partners, Vendors, and organizational unit management Participating in project planning and estimating efforts Consultation and planning for specific modifications and enhancements to application Monitoring technical effort activities for adherence to schedules, milestones and deliverables Monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures Application/information system assessment and performance monitoring to avoid preventable interruption of production and to provide optimum quality service to the clients   Skills: Should have the capability to translate business requirements into technical solutions Required 7 Years Hands on experience programming in Java, Java script, C#, .NET framework, Python, PHP, HTML Required 7 Years Experience developing CRM based solutions Required 5 Years Extensive technical knowledge in the areas of system analysis and design of a large-scale distributed application system Required 7 Years Strong experience with SQL, PL/SQL, Relational database management systems Required 6 Years Senior level experience writing optimized SQL queries and analyzing existing SQL queries for performance improvements Required 6 Years Experience with Reports development using any reports development tool Required 5 Years Experience on version control systems Required 7 Years Experience Microsoft Office suite including MS Access and Excel Required 7 Years Experience working with Mozilla Firefox, Internet Explorer, Google Chrome and other browsers Required 5 Years Experience participating or leading projects using an Agile methodology. Highly desired 5 Years Experience in database design and file management techniques Highly desired 5 Years Experience developing data transformation scripts for extract, migration, and interface needs Highly desired 5 Years Knowledge of Tableau Highly desired 5 Years Working knowledge of HL7 integration using integration engines such as Orion Rhapsody Highly desired 5 Years Experience working on EHR systems Highly desired 5 Years Experience working on mobile applications, iOS and Android operating systems Highly desired 3 Years Experience in organizing, prioritizing, and following complex and/or detailed technical procedures Required 7 Years

Network Engineer II

Richmond, VA
Contract
Job 25842: Network Engineer   Description: Position will work within the Data Communications group to program, maintain, and troubleshoot SCADA communications, create documentation of communication channels, and submit requests for firewall rules, switch port turn-up, and asset tracking. Position will work closely with the Substation Field Operations organization during installation and commissioning of equipment and settings. Position will work closely with IT Networking organization to troubleshoot network/firewall issues. Position will require ability to track, monitor, and effectively communicate progress on multiple concurrent projects to multiple groups/stakeholders. Position will be expected to take on other duties related to the client’s data and communications equipment as requested. Education Requirements: Bachelors in Engineering or related field   Qualifications: Knowledge and application of engineering theories and principles, concepts, and fundamentals. Requires developmental experience in a professional engineering position. Competency in applying engineering principles, fundamental concepts, practices and procedures requiring some evaluation, originality and/or ingenuity to achieve project objectives. Understands and can apply knowledge of configuration management. Ability to perform engineering calculations using applicable software programs (e.g. Matlab, Excel, etc.). Planning, organizational and project management skills. Ability to develop and exercise leadership skills. Effective decision making skills. Effective oral and written communication skills (includes technical writing). Ability to think analytically and solve complex problems. Ability to interpret codes, regulations and practices. Equally effective working independently or in a team environment. Ability to process information quickly and effectively manage multiple tasks.   Required Skill Sets: SCADA Systems knowledge SCADA Protocols (e.g. DNP3, Conitel, Modbus) Basic understanding of Power Systems Intermediate or Advanced ability in Microsoft Office (Excel, Word) Effective communication Effective use of computer systems and software Personal time and project management   Preferred Skill Sets: Experience with Schweitzer Engineering Laboratories (SEL) communications and/or relay equipment Experience with SUBNET software   Desired Skill Sets: Programming skills in Python and/or C# Experience with OSIsoft PI systems

Business Analyst/QA Tester

Raleigh, NC
Contract
Job 25815: Business Analyst/QA Tester   Our client is seeking an expert level business analyst and testing specialist to support business process analysis towards implementation of a new PHP Contract Deliverable Utility (PCDU) Application. This position will work closely with the development team to understand the Application , and will work with the Operations and Maintenance team to maintain this Application after Managed care Go-Live. Primary tasks include: Understanding and development of business processes and data flows Document detailed business requirements related to the business processes Conduct detailed analysis between the business requirements Understanding gap analysis and assist with development of project artifacts including test plans, business requirements/user stories to create all-inclusive test case scenarios, create test cases to meet functional, integration, system, regression and performance test phases, and document test case results.   Additional tasks are documenting and tracking the requirements traceability, participating in user acceptance testing, project level and technical documentation.   Skills: Extensive knowledge of applicable business information systems, business system analysis techniques and testing methodologies Required 7 Years Demonstrated experience in gathering business requirements and developing of business rules and process flows Required 7 Years Proven experience with business process design, definition and/or re-design Required 7 Years Experience with industry standard Business Analysis methodologies and problem solving Required 5 Years Experience in developing test scenarios and test cases and execution of user acceptance testing Required 5 Years Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project Required 5 Years Excellent communication skills (both verbal and written) and ability to facilitate small-to-large meetings Required 5 Years Demonstrable analytical skills and an attention to detail Required 5 Years Excellent creative thinking and strong problem-solving skills. Required 5 Years Proactive, quality oriented, with demonstrated leadership and team building skills Required 5 Years Hands on experience in solution testing using industry standard tools Required 3 Years Experience with interpreting business requirements to create all-inclusive test case scenarios, test cases and UAT Required 3 Years Experience working in an Agile/SCRUM Required 3 Years Experience testing against Microsoft .NET C# applications Required 3 Years SQL experience Required 3 Years Experience writing procurement documents including RFP Desired Experience with all types of testing - unit/system/performance/regression/White Box testing Desired Jira Desired Experience using HP Quality Center ALM tool Desired SOAP experience Desired Web Services experience Desired XML experience Desired

IT Lead EDI Specialist

Raleigh, NC
Contract
Job 25813: Lead EDI Specialist   Our client is seeking a Lead EDI Specialist to perform work related to to support the Medicaid Reform Project. This position is responsible for the following activities related to a critical system being developed in-house: High degree of business and technical knowledge with significant practical experience in HIPAA X12 EDI Transactions. Expert in EDI mapping for 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Develop and execute test scripts related to X12 Transmission Conducts QA and Testing on EDI applications Develop and execute Test scripts related to X12 Transmission Experience setting up users/new Trading Partner relationship/Standards/Envelope and full cycle testing Provides technical support during and after implementation for healthcare electronic data interchange applications Responds to inquiries regarding EDI issues with encounter claims and trading partner activities Management of catalog of EDI document types such as 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Communication between Trading Partners and department Maintain detailed documentation and process flow of all EDI processes Identify and facilitate issues with partner data mapping from onset through completion Process and monitor all inbound and outbound X12 transactions Support Customer Service group with EDI related issues Identifies, recommends and implements process improvements in support of the EDI system Troubleshoot EDI document processing errors and work with trading partners directly to resolve in a timely matter Conducts analysis of EDI transactions and is responsible for documentation and reports Collaborate with EDI partners to resolve transmission problems. Track day-to-day EDI & batch processes to identify and address problems as they arise reporting levels of activity using key established metrics for senior management Effectively communicate issues and needs with internal business partners, external vendors, and healthcare providers Develops and maintains cross walking and validation rules for file exchanges Triages incoming EDI issues thru monitoring   Qualifications: Ability to communicate effectively with technical and business staff Support internal resources to resolve issues, answer questions, and retransmit EDI documents when necessary Work with end users to ensure user acceptance testing is thorough and complete Employees should be able to work independently with minimal supervision. Knowledge of Agile Methodology Skills: Expert in developing and executing test scripts related to X12 EDI Transmission Required 7 Years Demonstrated proficiency in conducting QA and testing on EDI applications Required 5 Years Expert in EDI mapping for 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Required 5 Years High degree of business and technical knowledge with significant practical experience in HIPAA X12 EDI Transactions. Required 5 Years Strong understanding of healthcare claims processing - Claims, Provider, Eligibility Highly desired Experience setting up users/new Trading Partner relationship/Standards/Envelope and full cycle testing Required 2 Years Experience in creating and managing catalog of EDI document types such as 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Required 3 Years Working knowledge of Medicaid and/or MMIS Highly desired Excellent verbal and written communication skills with the ability present to both technical and business audiences. Desired Proven experience in processing and monitoring all inbound and outbound X12 transactions Required 3 Years Knowledge of Agile Methodology Required 2 Years Experience in collaborating with EDI partners to resolve transmission problems. Required 2 Years

Senior .NET Systems Specialist

Raleigh, NC
Contract
Job 25777: Senior .NET Systems Specialist The primary purpose of this position is to provide senior-level support of .NET application.   In addition to this, the resource should be able to cover any other operational aspects of MS Dynamics or other Microsoft related applications. Expert skills in .NET and other Microsoft technologies and the ability to work under a tight timeline. Responsible for working with both senior-level business executives and IT personnel to define and execute program requirements and manage stakeholder expectations. Responsible for developing a project plan, maintenance of project issues and risks, and a communications plan that outlines interaction on routine or recurring basis during a project or for ongoing support. Develop and deliver solutions design, data migration plan, test plan, training and implementation plans. Ensure efficient distribution of the technical and business resources; and will coordinate with business executives the initiation or continuation of project(s) based on business requirements, business performance and available organizational resources. Responsible for establishing and executing adequate project management controls based on industry accepted methodologies and standards. These controls include the responsibility to monitor and control cost, schedule, performance and risk; to ensure quality and security; overall integration and issues resolution and to perform administrative functions.   The person will perform operational duties of .NET RESTful APIs and portals built in either .NET or MS Dynamics. This role will design and add code to the repository, troubleshoot system issues and perform day-to-day operational tasks to ensure smooth operations to meet business goals. Some of the job duties include: Troubleshoot .NET based REST APIs and related set of applications like mobile and MS Dynamics portals Should be self-driven and be able to lead any issues or work coming out of production delivered applications Work with DHHS staff on maintaining different environments like Dev, Stage and Production and be able to lead any of the deployment aspects Work with DHHS staff on application specific issues encountered. Create and modify Power Automate (Flows). Support the connection to external applications if applicable Ensure integrations have access to Production assets including CDS, PowerApps, Azure, and Exchange/O365. Export solutions from Dev environments as managed and import into UAT and Production   This position requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set. This position will provide rapid application development and system administration/configuration support. This position requires independent initiative and action in decision making, analysis, design, programming, and troubleshooting arenas.   Duties also include: Participation in strategic and tactical planning with Business Partners, Vendors, and organizational unit management Participating in project planning and estimating efforts Consultation and planning for specific modifications and enhancements to production applications/information systems Monitoring technical effort activities for adherence to schedules, milestones and deliverables Monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures Application/information system assessment and performance monitoring to avoid preventable interruption of production and to provide optimum quality service to the clients Experience in organizing, prioritizing, and following complex and/or detailed technical procedures Proven ability to write custom plugins for Dynamics 365   Skills: Experience with MS Dynamics CRM Installation, Configuration, Customization Required Utilization of PowerApps supporting delivery of key functionality across applications Required 5 Years Development experience within a Microsoft Dynamics CRM system, specifically with .NET (e.g. defining entities, designing forms and Required 5 Years Strong experience with Java, JavaScript, MS SQL, PLSQL, Web Services Required Experience in direct client contact and maintaining effective working relationships with end users and other internal/external staff Required Advanced proficiency with C# and .Net. HTML, CSS, and JavaScript Required 7 Years Program management of complex critical application Required

Network Engineer

Harrisburg, PA
Contract
Job 25706: Network Engineer Description of Work: Manage and support Windows OS modern management solutions both on-premise and cloud solutions such as AirWatch and Intune with Co-Management Collaborate with departments to identify and define Microsoft Office 365 solutions to increase efficiencies and improve collaboration among the various delivery center departments Develop, conduct and deliver effective/relevant Microsoft Office 365 and IT application training to end users and managers within the delivery center Provide Tier 3 PC and Imaging troubleshooting support to both physical and virtual desktops Provide assistance with Server Administration to delivery center agencies as needed in various capacities Provide assistance with SFTP management and provide support to technical staff on the configuration and use of the product Assist with the technical support and configuration of VMWare ESXi hosts Assist with the configuration and support of devices within SolarWinds Provide technical support and assistance with FireEye issues to help identify remediation and root cause of issues   Skills: Mobile Device Management (Intune/AirWatch) Required 2 Years Office 365 Required 2 Years PC Laptop Troubleshooting Required 2 Years Bitlocker Encryption Required 2 Years Desktop and VDI End User Computing Required 2 Years VMWare Administration Required 2 Years Active Directory Required 2 Years Server Administration Required 2 Years Solar Winds Required 2 Years SFTP Required 2 Years FireEye Required 2 Years  

QA Performance Tester

Wake, NC
Contract
Job 25699: Peformance Tester   Performance Tester assists with load, stress, and performance testing required for software applications. Duties include reviewing and understanding all business, design, and functional requirements, gathering proper system requirements in order to create suitable performance test plans, test strategies, test scenarios, load test scripts, and test data; setting up performance monitoring; executing bottleneck, baseline, scalability, and breakpoints tests to ensure benchmarks are met; evaluating performance measurements and analysis of test results; and working with other project team members to diagnose performance related problems. Position also helps coordinate and ensure that all testing activities and deliverables are on time; and verifies all software applications are thoroughly performance tested and meet performance test goals.   Qualifications: Possess good communication, organizational and interpersonal skills Detailed write up to recreate issues, and filled out checklists Performed compatibility testing with various mobile handsets to ensure that functionality works as expected. Involved in writing Requirement Tractability Matrix (RTM) detailed Test Plan and Test scenarios. Worked closely with project manager/Test Lead and Project team to learn about the project functionalities and provided testing timelines. Logged defects encountered in the application through JIRA or ALM QC during test cycles and conducted fix verification. Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi. Involved in testing application on different mobile Platform such as iOS and Android devices Attend Demos and meet with Client for User Acceptance and providing QA Signoff on the testing. Tested Web app, Native app using TestFlight (for IOS). Perform QA Smoke, Acceptance, Regression, Function, UI, Usability and Compatibility Testing Test Mobile app`s behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video calls Actively participate in regular QA team meetings to discuss SQA testing process and suggest improvements to the application design and features Should be able to provide daily status updates in a large audience setup   Additional Strongly desired: Performed automated the mobile testing utilizing UFT mobile, Selenium and Postman toolset. ADA / Accessibility Testing Multi language testing Experience with Salesforce applications Skills: Experience in test automation programming on mobile apps Required 5 Years Strong problem-solving skills Required Self-motivated, ability to work with minimum direct supervision Required Ability to produce test cases, develop scripts, and needed content based on real world scenarios Required Possesses good communication, organizational and interpersonal skills Required Develops detailed documentation on defects allowing others to recreate issues Required

Customer Service Specialist

Richmond, VA
Contract
Job 25617: Duties/Responsibilities: This important role will be responsible for providing professional service by acting as the primary point of contact for Client direct mortgages. The Customer Service Specialist will build relationships by actively listening and resolving borrowers and the general public inquires/disputes quickly, efficiently, and accurately while protecting VHDA’s interest and abiding by applicable federal and insurer’s laws (i.e. HUD/VA/FNMA regulations, privacy act, RESPA etc. Responsibilities will include: Effectively respond to borrower inquires via phone, mail, and internet within established timeframes in order to maintain service level expectations. Research and resolve inquiries by collaborating with internal and external partners. Ensure loan records are properly updated and maintained in servicing operating system, along with performing general account maintenance. Perform multiple administrative tasks by adhering to regulatory and VHDA guidelines and providing information in a timely, professional and courteous manner.  Knowledge/Skill Requirement: 3- 5 years of Customer Service, Inbound Call Center, Mortgage Loan Servicing Handle large number of inbound and outbound calls in a timely manner Identify customer needs Clarify information, attention to detail, analytical, problem solving, sound judgement

Agile Project Manager

Research Triangle Park, NC
Contract
Job 25609: Agile Project Manager   Our client requires the assistance of a contract resource to serve as an Agile Project Manager for the North Carolina NCFAST Program to support the development and implementation of North Carolina Families Accessing Services through Technology (NC FAST) case management projects. This Agile Project Manager must be very well organized and able to manage multiple technical, business, test and training teams. The Project Manager is responsible for managing project timelines, resources, quality and risk, including milestone planning and status reporting, change requests, and other project administration activities.   Project duties include: Serving as an IT management liaison to the business client(s). Leading and performing hands-on analysis of the business and technical environments Supervising implementation activities. Ensuring that project plans and schedules are established and maintained. Ensuring that deliverables are completed timely and accurately.   Duties also include: Conducting formal presentations. Coordinating with all project stakeholders. Ensuring that appropriate project controls are instituted.   The position requires a strong blend of Project Management business analysis and technical experience and the ability to work well in a team environment, as well as skills to facilitate communication, planning, problem solving, personal development and decisiveness.   Skills: Ability to facilitate communication and creative project kick-off, lessons learned, project updates, and the integration of work from multiple teams Required 7 Years Experience with Agile and other structured methodologies (i.e., Kanban, Scrum, Iterative). Required 7 Years Experience with Project Management tools, including MS Project, JIRA, and SharePoint. Required 7 Years Expertise in using MS Excel, MS Word, and MS PowerPoint. Required 7 Years Experience in ensuring documentation of all project-related assets is up to date and accessible for team members Required 7 Years Experience in managing and escalating resource concerns and project risks to appropriate stakeholders including solution options for consideration Required 7 Years Demonstrated experience using analytical and creative problem-solving skills. Required 7 Years Demonstrated strength in problem identification and resolution. Highly desired 7 Years Ability to work on multiple priorities and/or projects simultaneously without impact to quality of work. Highly desired 7 Years Experience with software end-user change management strategy and execution. Highly desired 5 Years Strong risks and business impact analysis and reporting skills. Highly desired 7 Years Demonstrated strength in problem definition and resolution. Highly desired 7 Years Project Management (PMP) Certification. Highly desired

Senior Project Manager

Research Triangle Park, NC
Contract
Job 25605: Senior Project Manager   Our client seeks a contractor resource for the NC FAST (Families Accessing Services through Technology). This position will serve as the Senior Project Manager responsible for providing senior level project management and technical leadership for NC FAST Development Projects. Responsibilities include but are not limited to: Authoring all project management artifacts following the practices and guidelines from the PMIs PMBOK. Developing the detailed project budget, monitoring expenditures, developing and maintaining all required State CIO project documentation. Serving as an IT management liaison to the business client, leading and performing hands-on analysis of the business and technical environments, supervising implementation activities, ensuring that project plans and schedules are established and maintained, ensuring that deliverables are completed timely and accurately, supervising staff (State and contractual staff), conducting formal presentations, coordinating with all project stakeholders, ensure that appropriate project controls are instituted, and developing Federally required documents, procurement documents and status documents.   Skills Practical experience in: information technology staff supervision, project management related to information systems efforts. Required 5 Years Development of business/functional requirements, RFIs, RFPs, Federal level reporting documentation and systems analysis. Required 5 Years Information technology experience related to Project Management, systems development and the implementation of purchased solutions/services. Required 5 Years Understanding of the core functionality and the associated business processes of a Social Services organization. Highly desired 5 Years Project Management (PMP) Certification. Required Experience in business planning, human services program management, project management, and experience in multi-platform environments. Highly desired 5 Years Working knowledge of Curam Software. Highly desired 5 Years Experience in managing projects in NC FAST. Highly desired 4 Years Agile Certification Highly desired Experience with Medicaid policy Highly desired

Sr. Data Analyst

Raleigh, NC
Contract
Job 25599: Sr. Data Analyst   This position is a part of the client’s Data Office, which is responsible for enabling them to function as a data-driven organization, basing decisions and policies on reliable, well characterized data that is easy to access and query. The Data Office is accountable for overall data strategy, quality, integrity, security, and governance across  programs including but not limited to Medicaid, WIC, Human Services, Public Health, Food stamps, etc. A significant area of focus is the data strategy for North Carolina Medicaid Transformation in the transition from fee for service to a managed care model. The Data Office is also responsible for overseeing the creation of a Data Hub, allowing user-friendly, metadata-based access to integrated information from across the Department. Summary The Data Analyst position reports to the Data Office Director and uses a diverse set of technical, analytic and communication skills to enable data-driven understanding of the client’s programs to evaluate and inform policy. Data Analysis Coordinates project design, planning, statistical analysis, evaluation, and reporting, and applies advanced statistical methods to health and human services related eligibility, medical utilization, expenditure, and outcomes data. Responds to ad hoc data requests. Coordination and communication This position communicates across divisions to develop requirements and use case, works closely with Information Technology to define and develop the data systems necessary to fulfill the functions of the Data Office. Provides consultation and assistance to internal staff and other client’s agencies in developing methods and strategies for more effective reporting of data and analyses. Data Management and Governance Defines requirements for development/modification of agency interface files and APIs and tests for accuracy, reliability, and validity; Ensures data integrity and provenance; Defines and documents business rules for data validation; Works with interdisciplinary teams to research and correct data issues. This position also requires the ability to learn and apply new technology, work both independently and in a team environment, and collaborate with all levels of staff within client’s to satisfy business needs.   Education/Experience A minimum of four years college level education or graduation from an accredited college or university in computer science, statistics, informatics, or related field. Master’s degree or higher preferred. Five or more years work experience with data wrangling and analysis. Work experience with collection, analyses, and/or dissemination of health and/or human services data is preferred.   Skills: Knowledge of scientific research methods, statistical techniques, mathematics, and their application to research analysis. Required Experience using SAS, R, Python, or other statistical software. Required 3 Years Experience Tableau and/or SAS Visual Analytics (VA) Desired Experience using SQL and hands-on experience in file transfer methodologies and different file types and layouts such as csv, txt, XML etc. Desired Knowledge of medical record system, clinical coding practice, or Medicaid claims data. Desired Ability to develop and interpret graphical and tabular presentation of data. Required

Senior Release Lead

Research Triangle Park, NC
Contract
Job 25537: Senior Release Lead   Our client seeks a contractor resource for the NC FAST (Families Accessing Services through Technology) project. This position will serve as the Senior Release Lead responsible for providing hands-on technical leadership to the release team for the entire release management lifecycle across the enterprise for multiple applications as well as recommend release process improvements alternatives. Release tasks may be inclusive of application and platform updates for the development, test, and production environments. This position will work collaboratively with software developers and testers as they set up their builds for dev/test/prod environments, assist in preparing release details, maintaining the release schedule for all core services and ensures alignment across all stakeholders. This position will be responsible for performing tasks associated with the build and deploy processes for the NCFAST application by preparing and executing build scripts and troubleshooting build related issues for the program utilizing Curam software tools and procedures as well as other tools and utilities. The position will work with IT management in tracking and monitoring the progress to ensure application releases are delivered on time and provide leadership to improve the software engineering processes and practices associated with continuous build, deploy of application changes. This position will interact with the architects, developers, Operations and Maintenance Team and Database Administrators to ensure proper environment functionality and performance.   Skills Thorough knowledge/experience with SDLC processes (Agile - Scrum, Kanban) Required 5 Years Hands on experience with CI/CD (DevOps) Required 5 Years Experience in configuring and administering Source Code Management tools like SVN and Bitbucket Required 5 Years Understanding and experience with branching, merging & tagging processes. Required 5 Years Knowledge and experience in J2EE-specific application hosting, application tracing/debugging, and application deployment. Required 5 Years Knowledge and experience with J2EE application building/deployment techniques and tools including, but not limited to Ant, Maven, Ivy etc. Required 5 Years Experience with large application release and deployment planning and strategy. Required 5 Years Strong troubleshooting experience and skills with Java development, build processes, application stack traces. Required 5 Years Experience with tools for logging (SPLUNK), effort management (Jira), and code build agents (TeamCity/Jenkins). Required 5 Years Strong Oracle SQL skills Required 5 Years Application Workspace setup using IBM Eclipse IDE Required 5 Years Knowledge with continuous integration / continuous delivery (DevOps) Required 3 Years Knowledge of IBM Curam a plus Highly desired 3 Years Experience in Configuration Management as per industry standards and best practices. Required 5 Years Good communication and presentation skills to various levels of peers and management Required

Procurement Sourcing Agent

Cannonsburg, PA
Contract
Job 25536: The Sourcing Agent organizes and executes Sourcing and Procurement programs with a focus on facilities construction projects (compressor stations, master meters, interconnects and dehys), engineering services, water operations, and contract negotiations utilizing best in class and proven purchasing/supply chain techniques. Responsibilities include the following: Leads multiple cross-functional procurement initiatives chartered to maximize the value of purchased goods and services as required by the Construction, Engineering, and/or Water departments in accordance with product/service specifications. Leads all aspects of the procurement process for projects of moderate to high complexity including, but not limited to pre-qualification of potential suppliers, RFP issuance, proposal evaluation including complex pricing analysis and negotiation of resultant agreements. Identifies cost savings opportunities through experience-based solutions focused on leveraging current and projected spend, product/service/supplier consolidation, analytics and market knowledge. Required Skills: Strong oral and written communication skills. High proficiency in MS Office applications, particularly Word and Excel. Ability to create and maintain relationship with internal Business Unit stakeholders and external suppliers. Experience working with Oracle Cloud and Ariba. Ability to communicate effectively and interact with all levels within an organization. Required Experience: Bachelor's degree in business, operations management, supply chain; Master’s degree or higher is a plus. SPSM, CPM and/or CPSM is a plus. Experience sourcing products and services for Construction/Engineering/Water projects (compressor stations, master meters, interconnects and dehys) with proven track record. Demonstrated relationship management ability to interface effectively between Construction/Engineering/Water department project managers and their suppliers. At least two years of natural gas industry.

Office 365 Implementation Expert

Raleigh, NC
Contract
Job 25531: Office 365 Implementation Expert Responsibilities and Duties (*Essential Functions) To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Identify, research, recommend, and implement Office 365 solutions and applications such as Teams, Flow, PowerApps, OneDrive, Forms, Bookings, SharePoint, etc. Serve as an ITS point of contact regarding new requests related to Microsoft applications and solutions to meet business needs Develop, maintain and update Office 365 governance documentation Provide second level support services to staff, faculty and students for complex, technical and configuration issues related to Office 365 applications Implement compliance and enforce ownership of applications and site content with stakeholders Develop and maintain scripts used to manage\support the Office 365 environment for multiple applications Partner with ITS and other workgroups for the integration and testing of applications that support Office 365 solutions Manage Office 365 security administration in collaboration with the Cybersecurity team Stay current on Office 365 changes, updates and new Microsoft releases for Office 365 and related products Provide system support and maintain uptime as defined within the IT acceptable standards Define requirements and scope for project implementations Ensure effective use of existing applications and deliver new solutions on time and with high quality Perform application maintenance, e.g. system parameters, user permissions, etc. Ensure compliance with license agreements and provide input into contract(s) for the Colleges Microsoft Enterprise Agreement and other Microsoft applications Provide training to ITS support staff on O365 applications in order to address HD calls; also provide needed training on O365 applications to end users in conjunction with project related implementations Identify, research, recommend, and implement Microsoft applications outside of the Office 365 suite   Qualifications Knowledge, Skills, and Abilities: Project management experience implementing and maintaining Office 365 solutions that focus on workflow, document management, and content creation for web-focused business teams. Knowledge of Microsoft SharePoint Knowledge of Microsoft Security using Active Directory, Azure AD, and Office 365 Online groups Knowledge of Windows Operating Systems, Microsoft SQL, Microsoft IIS, Microsoft Internet Explorer, and network concepts Experience in the development of technical and user documentation Basic scripting and development skills using PowerShell Demonstrated focus on customer service skills and ability to communicate clearly and effectively to a wide variety of audiences Ability to multi-task and set priorities within tight timelines and high client expectations Strong analytical, project management, customer service, and team-oriented interpersonal skills Critical thinking and problem determination skills Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and web-browsers Ability to identify deficient processes/procedures and assist in the development and implementation of solutions Ability to maintain a high level of confidentiality   Minimum Requirements: Associates Degree At least 3 years' experience in Information Technologies, or another related area with experience supporting Office 365 applications   Preferences: Associates Degree in an IT related field At least 5 years' experience in Information Technologies, or another related area with experience supporting Office 365 applications in a higher education environment. One or more Microsoft O365 Certifications such as Developer Associate, Modern Desktop Administrator Associate, Teamwork Administrator Associate, Fundamentals or Enterprise Administrator ITIL Foundation Certification   Skills PM exp implementing and maintaining O365 solutions that focus on workflow, document management, and content creation for web-focused business team Required 5 Years Experience with Microsoft SharePoint Required 3 Years Experience of Microsoft Security using Active Directory, Azure AD, and Office 365 Online groups Required 5 Years Knowledge of Windows Operating Systems, Microsoft SQL, Microsoft IIS, Microsoft Internet Explorer, and network concepts Required 3 Years Experience in the development of technical and user documentation Required 3 Years Basic scripting and development skills using PowerShell Required 3 Years Ability to identify deficient processes/procedures and assist in the development and implementation of solutions Required 3 Years

Business Integration Analyst

Raleigh, NC
Contract
Job 25516: Business Integration Analyst   Our client is seeking a Expert Business Integration Analyst an expert level business analyst to support the business process analysis and requirements gathering to ensure effective implementation of Technology systems supporting the Medicaid Enterprise Systems. The support will involve the development and documentation regarding various Departmental Information Technology systems for the primary business functions for Medicaid. This documentation will support a wide range of objectives that include user guides, CMS certification, enterprise architecture and procurement. While some of this documentation will be highly technical, most of the documentation must be written for consumption by both technical and non-technical audiences. A key function of this role will be the collection of technical specifications that must consolidated into cohesive documentation that is both accurate and easy to understand.   Identify and document business processes and data flows Identify and document detailed business requirements related to the business processes Document gap analysis, and assist with the development of project artifacts including test plans Support the development of the procurement documents including the RFP Coordinate necessary meetings to determine business requirements   Additional tasks are documenting the requirements traceability and participating in user acceptance testing. Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Responsibilities: Collect documentation requirements from business and technical staff. Collaborate with technical staff to consolidate and interpret technical information. Plan, design, research, write and edit a range of documents including; user guides, manuals, statements of work, training materials, policies, proposals, etc. Edit written documentation from IT staff to create unified and consistent documentation. Develop an understanding of the business functions and systems in support of articulating the objectives within the associated documentation. Coordinate and meet with various teams, vendors, and stakeholders to support the gathering, analysis and finalization of information that will be used for associated documentation.   Skills: Experience working in a fast-paced (preferably Agile) IT environment Required 7 Years Experience translating technical information into clear, concise documents to be used by technical and non-technical personnel Required 7 Years Experience documenting communications, minutes, agendas, and presentations for stakeholder groups Required 7 Years Experience documenting system documentation, requirements, and release notes Required 7 Years Experience documenting status reports, standard operating procedures (SOP), policies and procedures, CMS documentation related to MMIS Certification Desired 7 Years Jira, SharePoint, Visio Required 7 Years Experience working in Medicaid, Health IT, Health Insurance environment Highly desired 7 Years State Government experience Nice to have 7 Years Excellent communication skills, both verbal and written Required 7 Years    

Administrative Assistant

Glen Allen, VA
Contract
Job 25507: We are looking for an enthusiastic Administrative Assistant or Data Entry professional to help our client with a specialty project in their Glen Allen location. They will need assistance for the next 12 months with the below day-to-day details and responsibilities: Checking new user registration against RMRP email for W9 (in the past 3 years) and ACH info Sending emails to collect missing data Follow up email & phone if non responsive to initial email Disapproving profiles that are non-responsive Updating status and assigning profiles that are ready for review Filing all documents that have been submitted via email by property Completing profile requests on behalf of landlord Completing applications on behalf of landlords Assisting with GMS technical assistance We are hiring immediately!

Business Integration Analyst

Raleigh, NC
Contract
Job 25502: Business Integration Analyst   Our client is seeking an Expert Business Integration Analyst – an expert level business analyst -- to support the business process analysis and requirements gathering to ensure effective implementation of Technology systems supporting the Medicaid Enterprise Systems.   The support will involve the development and documentation regarding various Departmental Information Technology systems for the primary business functions for Medicaid. This documentation will support a wide range of objectives that include user guides, CMS certification, enterprise architecture and procurement. While some of this documentation will be highly technical, most of the documentation must be written for consumption by both technical and non-technical audiences. A key function of this role will be the collection of technical specifications that must consolidated into cohesive documentation that is both accurate and easy to understand. Identify and document business processes and data flows Identify and document detailed business requirements related to the business processes Document gap analysis, and assist with the development of project artifacts including test plans Support the development of the procurement documents including the RFP Coordinate necessary meetings to determine business requirements Additional tasks are documenting the requirements traceability and participating in user acceptance testing.   Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Description: Collect documentation requirements from business and technical staff. Collaborate with technical staff to consolidate and interpret technical information. Plan, design, research, write and edit a range of documents including; user guides, manuals, statements of work, training materials, policies, proposals, etc. Edit written documentation from IT staff to create unified and consistent documentation. Develop an understanding of the business functions and systems in support of articulating the objectives within the associated documentation. Coordinate and meet with various teams, vendors, and stakeholders to support the gathering, analysis and finalization of information that will be used for associated documentation.   Skills: Experience working in a fast-paced (preferably Agile) IT environment Required 7 Years Experience translating technical information into clear, concise documents to be used by technical and non-technical personnel Required 7 Years Experience documenting communications, minutes, agendas, and presentations for stakeholder groups Required 7 Years Experience documenting system documentation, requirements, and release notes Required 7 Years Experience documenting status reports, standard operating procedures (SOP), policies and procedures, CMS documentation related to MMIS Certification Desired 7 Years Jira, SharePoint, Visio Desired 7 Years Experience working in Medicaid, Health IT, Health Insurance environment Desired 7 Years State Government experience Nice to have 7 Years Excellent communication skills, both verbal and written Required 7 Years

ETL Data Pipeline Developer

Raleigh, NC
Contract
Job 25452: ETL Data Pipeline Developer   The Data Pipeline Developer is responsible for partnering with key data stakeholders, IT leadership, project managers and architecture leads around the development, management, performance, and optimization of data pipelines that support data flow to the Departments Business Intelligence Data Platform (BIDP) solution. The position has accountability around providing technical expertise to ensure the quality and accuracy of that data, then process, design and present it in ways to help those leveraging the BIDP. The ETL Developer is responsible for: Working with Data Architects, Analysts, and Scientist to aid in BIDP data pipeline efforts Configure ingestion and format validation of the new workstreams Verify initial and incremental data uploads and maintain the workstreams Implement data pipeline-based technologies within and associated with the BIDP environment Perform data pipeline testing Conducting data pipeline optimization, troubleshooting and debugging, report regularly on health and performance of jobs Maintain ownership of release activities interacting with pipeline projects Support and improve data pipeline automation Assist in discovering, evaluating, and qualifying new technologies around BIDP data pipeline functions Partner with BIDP stakeholders to establish and maintain policies, procedures, operational standards around the data pipeline functions Help business in leveraging the BIDP through the data pipeline process 15% Perform data pipeline process management and lifecycle support by outlining the process and setting the boundaries for data consumption and processing within the BIDP. Provide architecture and data flows for the data pipelines. Document the requirements of the data pipeline process, and tools, and manage its development. Work with stakeholder in the development and maintenance of all data pipeline-based documentation. Take part in the development and implementation of data consumption tools within the BIDP environment. Ensure that data pipelines comply with all regulatory standards. Prepare and report on activities and utilization around data pipelines. 65% Develop data pipelines, processes and designs for data being consumed within the BIDP. Identify trends and opportunities for growth through analysis of complex data sets. Evaluate methods and provide source-to-target mappings and information-model specification documents for data sets. Work directly with stakeholders to gather requirements for data pipelines for the BIDP. Work closely with business understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant stakeholders. Define and implement data acquisition and integration logic, selecting appropriate combination of methods and tools within defined technology stack to ensure optimal scalability and performance of the solution 20% Conduct testing of tools and data pipelines. Perform root cause analysis on all processes and resolve all production issues and validate all data and perform routine tests on data sets and provide support to all data pipeline connections. Document all test procedures for BIDP data pipeline tools and processes, and coordinate with stakeholders and exchange partners to resolve issues and maintain quality.   Competencies, Knowledge, Skills and Abilities Required in this Position Strong knowledge and hands-on experience with data pipeline tools Experience in data modeling Knowledge of compliance frameworks PCI, SOX, SOC 2, ISO 27001 and the ability to apply their requirements and concepts to a complex environment Experience in supporting a data warehouse in identifying and revising reporting requirements Knowledge and hands-on expertise with processing confidential data and information according to guidelines Strong interpersonal communication and ability to solve complex problems Hands-on experiences with databases e.g., SQL, MYSQL, Oracle, Redshift (preferred), etc. Experience in model design, segmentation techniques, and ETL Frameworks Knowledge and understanding of micro-services architecture Strong analytic skills, including mining, evaluation, analysis, and visualization AWS, Azure or GCP background (preferably all three) Experience with enterprise level cloud-based development, deployment, and auditing, including: PAAS, IAAS, and SAAS. (preferred) Proficiency in scripting languages e.g., XML, JavaScript, etc.   Education and Experience Required Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, or other related technical degree from an appropriately accredited institution and 3 years of progressive expertise as a data analyst/scientist; or bachelor’s degree from an appropriately accredited institution and eight years progressive experience in the field of information technology; or an equivalent combination of education and experience.   Skill Experience with AWS Services, especially, Data Pipeline, Glue, Kinesis, Redshift Spectrum Required 5 Years In depth experience Amazon Redshift, working knowledge of S3 data lake environment, AWS Certified Database (preferred) Required 3 Years Experience in schema design and data modeling Required 3 Years Knowledge of compliance frameworks PCI, SOX, SOC 2, ISO 27001 and the ability to apply their requirements and concepts to a complex environment Required 5 Years Knowledge and hands-on expertise with Structured Query Language (SQL) Required Strong interpersonal communication and ability to solve complex problems Required Experience in debugging Required Strong technical experience, knowledge, and understanding of micro-services architecture Required Experience with enterprise level cloud-based development, deployment, and auditing, including: PAAS, IAAS, and SAAS. (preferred) Required 5 Years Excellent knowledge of data backup, recovery, integrity for database solutions Required Experience working with Dell Boomi Required 1 Years

Network Administrator

Harrisburg, PA
Contract
Job 25451: Network Administrator The selected candidate will be responsible for providing technical support for planning, designing, maintaining and integrating IED local and wide area network infrastructure and will have input into the Cisco architecture deployed throughout the IED Delivery Center. The person in this position must be able to communicate well and needs to be a highly technical and eager individual with numerous years of experience in a large enterprise environment. CCNA and CCNP certificates are a plus, but not required if the candidate possesses a demonstrable level of commensurate hands-on experience. DESCRIPTION OF DUTIES: Installs, configures, maintains, monitors and manages IEDs network infrastructure consisting of Cisco switches, routers, firewalls, and wireless LAN controllers and all associated hardware and software. Performs Network Management functions utilizing various industry tools to monitor, test, verify, troubleshoot and resolve complex Delivery Center network problems by working with users, service providers, and others to resolve problems.   Assists in the planning and design of the overall IED LAN/WAN network architecture including: Network bandwidth analysis and capacity planning. Detailed specifications and schematic engineering drawings/ Visio for network enhancements and modifications. Proactively identifies and troubleshoots issues related to highly complex network problems and works them to resolution, including the communication of progress to managers. Configures, deploys, and maintains Cisco routers, switches, firewalls and other appliances on the IED network. Works to design and Install highly complex networks as well as develops techniques to optimize the network for maximum efficiency. Evaluates current and future network needs and prepares technical solutions and recommendations. Investigates, evaluates, and makes recommendations on new and emerging technologies as part of ongoing hardware support and refresh cycles. Leads and provides technical and high-level guidance to Delivery Center projects. Administers the Delivery Centers Access Control Servers as well as the Identity Services Engine (ISE) for authentication to network devices, WLAN, and VPN environments. Assists in the operation of the Enterprise Cisco AnyConnect VPN environment and Adaptive Security Appliances for VPN concentration for remote connectivity of IED personnel and Business Partners. Maintains a strong understanding, and assists in the operation, maintenance, and support of Enterprise VOIP systems within IED.   Acts as the WLAN administrator and possesses working knowledge of: Cisco 8510 WLCs Prime Infrastructure for management and monitoring Various Cisco APs (3700, 3800, 9800 series) RF experience (beneficial, but not required) H-REAP Certificates for authentication of mobile devices BYOD WLAN security and authentication Cisco Identity Services Engine (ISE experience would be a big plus, but IED is willing to train the right individual if they possess many of the other qualities and skills needed.) Reviews the development of configuration standards. Provides technical assistance to develop RFPs, RFQs, and other specification documents to acquire hardware, software and/or IT Services. Develops documentation for the configuration of all network components including setup, installation, and overall deployment of network hardware and software. Creates Visio diagrams of the network for documenting new and existing network elements. Ensures that all existing and new networks meet or exceed the security requirements set forth by the Office of Administrations ITPs. Verifies renewal of maintenance contracts for network related hardware. Participates in trouble ticket resolution and reporting. Supports remote IT staff with complex network-related issues. Supports central office staff and business partners with network-related issues to assist in the troubleshooting of delivery center applications. Supports WAN, LAN, WLAN, and VPN certificates as well as LDAP, AD, Cisco adaptive security appliances, Checkpoint Firewalls VSX, network segmentation, monitoring, and alerting. Communicates effectively both verbally and in writing with other employees, vendors, and business partners. Maintains a strong knowledge of virtual private networks on Cisco ASAs with AnyConnect, Cisco ISE for authentication, as well as site-to-site VPN. Maintains a strong knowledge of Windows products including Windows Server and Windows workstation operating systems, personal computer software setup and installation, PC connectivity products, and PC hardware connectivity. Maintains a strong understanding of various protocols including BGP, EIGRP, HSRP, and VRRP. Maintains a strong knowledge of network monitoring tools and automation. Performs other duties as required.   ADA REQUIREMENTS: Equipment in use in Job Performance: Personal Computers, servers, network components, telephones, calculator, copy machines, printers, faxes, cell phones and common writing devices. Must be able to lift 50 pounds. Must be able to work from a step ladder.   DECISION MAKING: Plans the work and assigns work to subordinates in terms of goals and objectives, discussions with employees and supervisors are held to review the status of assignments. Overall performance of the network team and availability/performance of the network and customer satisfaction are factors used to determine level of success.   ESSENTIAL FUNCTIONS Operates a personal computer and other IT hardware devices. Excellent communication skills; ability to write clearly and concisely. Ability to provide customer service and business operations support. Ability to develop project documentation and procedures for to sustain application support Organize and manage multiple concurrent activities. Ability to assess issues/problems and make appropriate decisions for resolution. Maintain a knowledge base of the concepts and capabilities of IT hardware and software resources. Occasional travel to perform duties.   Skills Network Routing Required 6 Years Network Switching Required 6 Years Cisco ASA/Firepower Required 6 Years Cisco Nexus Desired 4 Years CCNP Desired 4 Years 4-year college degree Desired 4 Years Application Load Balancing (Citrix NetScaler) Nice to have 3 Years Skype for Business Nice to have 2 Years Microsoft SCOM Nice to have 2 Years SolarWinds Orion Nice to have 2 Years

QA Performance Tester

Wake, NC
Contract
Job 25441: Performance Tester   Our client is seeking an experience tester. The Performance Tester assists with load, stress, and performance testing required for software applications. Responsibilities: Duties include reviewing and understanding all business, design, and functional requirements, gathering proper system requirements in order to create suitable performance test plans, test strategies, test scenarios, load test scripts, and test data; setting up performance monitoring; executing bottleneck, baseline, scalability, and breakpoints tests to ensure benchmarks are met; evaluating performance measurements and analysis of test results; and working with other project team members to diagnose performance related problems. Position also helps coordinate and ensure that all testing activities and deliverables are on time; and verifies all software applications are thoroughly performance tested and meet performance test goals. Assigns ratings to defects according to established severity and priority levels Performs compatibility testing with various mobile devices to ensure that functionality working as expected Escalates issues to project leadership as needed Develops Requirement Traceability Matrix (RTM) detailed Test Plan and test scenarios. Works closely with project manager, test leads, and project team to support the project and manage assigned deliverables Logs defects in the application through JIRA or ALM QC during test cycles and verifies fixes Tests applications on iOS and Android platforms Tests the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi. Attends demos and interacts with stakeholders during User Acceptance Testing Supports QA approval process Perform QA Smoke, Acceptance, Regression, Function, UI, Usability and Compatibility Testing Test Mobile app`s behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video calls, other conditions, as appropriate Actively participates in scheduled QA team meetings to discuss SQA testing process Suggests improvements to the application design and features   Skills: Experience in test automation programming on mobile apps Required 5 Years Strong problem-solving skills Required Self-motivated, ability to work with minimum direct supervision Required Ability to produce test cases, develop scripts, and needed content based on real world scenarios Required Possesses good communication, organizational and interpersonal skills Required Develops detailed documentation on defects allowing others to recreate issues Required

Lead EDI Specialist

Raleigh, NC
Contract
Job 25439: Lead EDI Specialist   Our client is seeking a Lead EDI Specialist to perform work related to support the Medicaid Reform Project.   This position is responsible for the following activities related to a critical system being developed in-house: High degree of business and technical knowledge with significant practical experience in HIPAA X12 EDI Transactions. Expert in EDI mapping for 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Develop and execute test scripts related to X12 Transmission Conducts QA and Testing on EDI applications Develop and execute Test scripts related to X12 Transmission Experience setting up users/new Trading Partner relationship/Standards/Envelope and full cycle testing Provides technical support during and after implementation for healthcare electronic data interchange applications Responds to inquiries regarding EDI issues with encounter claims and trading partner activities Management of catalog of EDI document types such as 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Communication between Trading Partners and department Maintain detailed documentation and process flow of all EDI processes Identify and facilitate issues with partner data mapping from onset through completion Process and monitor all inbound and outbound X12 transactions Support Customer Service group with EDI related issues Identifies, recommends and implements process improvements in support of the EDI system Troubleshoot EDI document processing errors and work with trading partners directly to resolve in a timely matter Conducts analysis of EDI transactions and is responsible for documentation and reports Collaborate with EDI partners to resolve transmission problems. Track day-to-day EDI & batch processes to identify and address problems as they arise reporting levels of activity using key established metrics for senior management Effectively communicate issues and needs with internal business partners, external vendors, and healthcare providers Develops and maintains cross walking and validation rules for file exchanges Triages incoming EDI issues thru monitoring Ability to communicate effectively with technical and business staff Support internal resources to resolve issues, answer questions, and retransmit EDI documents when necessary Work with end users to ensure user acceptance testing is thorough and complete Employees should be able to work independently with minimal supervision. Knowledge of Agile Methodology   Skill Required / Desired Amount of Experience Expert in developing and executing test scripts related to X12 EDI Transmission Required 7 Years Demonstrated proficiency in conducting QA and testing on EDI applications Required 5 Years Expert in EDI mapping for 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Required 5 Years High degree of business and technical knowledge with significant practical experience in HIPAA X12 EDI Transactions. Required 5 Years Strong understanding of healthcare claims processing - Claims, Provider, Eligibility Highly desired Experience setting up users/new Trading Partner relationship/Standards/Envelope and full cycle testing Required 2 Years Experience in creating and managing catalog of EDI document types such as 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Required 3 Years Working knowledge of Medicaid and/or MMIS Highly desired Excellent verbal and written communication skills with the ability present to both technical and business audiences. Desired Proven experience in processing and monitoring all inbound and outbound X12 transactions Required 3 Years Knowledge of Agile Methodology Required 2 Years Experience in collaborating with EDI partners to resolve transmission problems. Required 2 Years

Developer/Programmer

Raleigh, NC
Contract
Job 25437: Developer/Programmer   The continued and dynamic expansion of IT systems and process changes at the Commission is necessary to model new conjoined systems for all critical departments. It also reduces paper reports, increases information sharing among divisions and eliminates repetitive work. The  Developer will assist the client in the planning, analysis, design and implementation for the Pricing System and enhancements for all existing systems. Our current IT support staff is limited to provide this system support.    Responsibilities: Must have extensive experience working as Full stack .Net MVC/ jQuery / SQL Server in a fast-paced environment. Work with application end-users to determine and document functional requirements for application software and translates those requirements into use cases in Azure DevOps Boards. Serves as the lead developer and subject matter expert on the most complex technical design solutions in software development. Performs comprehensive technical analysis of development and programming solutions for all applications. Independently Code and Unit Test the complex modules according to IT industry best practices. Ensure each module satisfies the requirements of the software at the conclusion of integration testing. Performs quality review of all developer work for completeness, accuracy and fulfillment of requirements. Works with management to provide ongoing updates and challenges. And effectively communicates (verbal, written) with colleagues, end-users. Recent and extensive experience with production support work. Expertise in ‘Manually’ debugging of web based .Net MVC applications that are in production and going into production. Experience performing maintenance and enhancements of existing applications built in .Net MVC, jQuery and SQL Server Strong SQL experience in writing complex queries to pull data to meet end-user needs. Fast learning ability to learn and understand the current applications and databases to provide data reports for production support. Demonstrated expertise in all the required qualification skill set below.   Skill Required / Desired Amount of Experience General application development using any language(s) Required 12 Years Highly skilled senior C#, ASP.NET MVC developer Required 10 Years JavaScript, JQuery Required 10 Years SQL Server Required 10 Years Design and develop web software solutions using agile methodologies and techniques Required 5 Years Proficiency of LINQ-to-objects and LINQ-to-entity Required 5 Years Entity Framework core Required 5 Years Creating technical documentation Desired 5 Years Experience with Razor pages Desired 3 Years CSS, Bootstrap Desired 3 Years Restful API experience Desired 3 Years Crystal Reports and/or any reporting services on SQL Server database Desired 3 Years

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