Job 26587: Data Integration API & ETL Developer   Our client seeks contractor resources to serve as a Data Integration API and ETL developer is responsible for creating real-time, on-demand, batch and scheduled data interfaces and processing between systems and applications, both internal and external. This position will partner with key data stakeholders, IT leadership and managers, and architecture leads for the purpose of supporting the Departments data interfacing, processing, and reporting needs.   Responsibilities include: Working with Data Architects, Analysts, and Data Scientists to aid in data modeling efforts. Conductng optimization, troubleshooting and debugging, and reporting regularly on health and performance of data exchange and processing jobs. Assisting in discovering, evaluating, and qualifying new technologies around application data integrations via ETL and APIs. Partnering with stakeholders to establish and maintain policies, procedures, operational standards. Helping business in leveraging the data interfaces for reporting. Configuring integrations between applications and data sources such as Oracle, AWS RedShift, Salesforce, Dynamics, etc. Designing integration solutions in ETL and SOA patterns and monitoring and maintaining interface gateways and integration life cycles. Implementing, executing, and testing ETL imports and exports. Establishing API and Service Bus management on PaaS and IaaS middleware platforms. Creating XSDs, WSDLs, and XSLT Transformations between source data formats and XML Schemas. Defining, creating and consuming web services (SOAP, REST) and micro-services.   Required/Desired Skills: Experience in data modeling, OLAP design, and implementation of APIs and ETL processes, procedures, and execution for data cleansing, and refreshes. Required 7 Years Experience with integration via web-services, and API and ETL management. Required 5 Years Hands on implementation experience with Dell Boomi Required 5 Years Strong technical experience, knowledge and understanding of micro-services architecture. Required 5 Years Knowledge and understanding of reports design and development in Tableau. Desired 5 Years Hands-on experience building integration patterns; processes; managing, deploying and supporting API's. Required 7 Years Experience with enterprise level cloud-based development, deployment, and auditing, with PAAS, IAAS, and SAAS models. Required 5 Years Expertise with serverless data integration service and ETL using AWS Glue. Highly desired 3 Years Knowledge and understanding of interfacing with Amazon RedShift. Highly desired 3 Years Experience with Oracle and PL/SQL. Required 7 Years Experience leveraging common frameworks such as message queuing, caching, complex mapping, branching, and parallel processing. Required 7 Years Strong understanding and knowledge of data formats JSON, XML, Flat Files (CSV, Fixed-Width). Required 7 Years Strong interpersonal communication skills, and ability to collaborate in problem solving. Required 7 Years Experience with troubleshooting & debugging. Required 7 Years Knowledge of compliance frameworks such as PCI, SOX, SOC 2, ISO 27001 and ability to apply their requirements and concepts to complex environments, Required 7 Years Proficiency in scripting languages e.g., Groovy, JavaScript, Python, Perl, Bash, JSON, etc. Nice to have 3 Years Experience with AWS, Azure or GCP background (preferably all three), high-level programming or sys admin. Nice to have 3 Years

Job 26586: User Experience Designer   Our client seeks a User Experience Designer with a keen eye for detail to craft highly engaging and intuitive data visualization experiences across reporting tools and technologies using NC FAST unique design thinking and execution methodologies as well as deliver simple and representative data effectively in engaging forms.   This role will use Visual Experience design with a focus on functionality, capture user emotions, and brand with the Wow Factor. Tasks include performing user research, usability testing, electronic and paper prototyping, interaction design and data visualization to create design deliverables appropriate to the project including flows, diagrams, mockups, interactive prototypes, specs, assets for stakeholders, validation with users and engineering teams.   This role will participate in development of definitions and documentation for the User Experience style guide patterns and behaviors, create wireframe layouts for pages that present content and functionality with intuitive clarity and balance. Responsibilities also include working with user research to aid to validate design hypothesis and analyze and apply to user-centric design solutions.   Required/Desired Skills: Experience in a User Experience Design role Required 5 Years Demonstrated experience using visual design, UI, 2-clicks and UX principles. Required 5 Years Strong understanding and hands-on experience with material design principles and micro-interactions. Required 5 Years Strong experience and understanding of color theory, image composition and typography Required 4 Years Excellent time management skills. Required Experience working in an agile development environment. Required 5 Years Ability to deliver production-ready digital assets in a wide variety of formats. Required Demonstrated attention to detail with a high degree of accuracy. Required 4 Years Experience with design frameworks and visual design software Required 4 Years Experience with Adobe Creative Cloud (XD, Photoshop, Illustrator) and Sketch Required 4 Years Ability to collaborate with a team of non-designers to make complex things simple. Required Demonstrated success and a portfolio of strong creative work Required 3 Years Experience working in low-code to no code platforms such as Salesforce, Microsoft Dynamics, Tableau, and PowerBi Desired 4 Years

Job 26572: EMV/Encryption Specialist   Our client is seeking an Expert Level Technical Specialist. The contracting technical specialist position will serve the key subject matter expert for EMV / Encryption technologies for the Common Payment Processing Project and the iNovah Payment Card System (IPCS). Responsibilities: Provide project support to the system deployment team, in respect to the integration, installation and configuration of EMV and encryption technology for our iNovah credit card solution. Assist the deployment team by creating integration, installation and configuration documents to support the project. Provide technical expertise with respect to EMV and encryption capability and assist in integration of our current line of business applications for the next generation credit card solution. Collaborate and coordinate the IT services needed with the various teams (Security, Network, Infrastructure, Operations and any other teams) to ensure successful delivery of the project. Receive, log and fully document the support plans for the support team, the various help desk, other service delivery staff and users; Will investigate problems and other requests for the project team to support the deployment team and determine appropriate actions to be taken to solve these problems. Escalate 3rd party software and hardware issues to vendors; insuring proper attention is given to the issue depending on severity and impact to project schedule. Provide communication on updates and issues to the users, the management team, and development teams. Communicate technical information to a variety of internal and external stakeholders both verbally and in writing. Prepare test and production environments for all new release to include assisting with documenting the AADs and firewalls to be used to create the changes in OTRS. Assist with quality assurance test efforts where appropriate and applicable. Assist with the creation of help guides and training manuals.   Required/Desired Skills: BS/BA or equivalent work background plus 10 years of IT Management experience in a distributed web services and enterprise software environment Required 7 Years Experience in EMV and encryption technology with POS solutions Required 7 Years Experience providing production support or similar role. Required 7 Years Experience in card payment solutions and retail POS solutions Required 7 Years Experience in working with Windows Server environment Required 7 Years Experience in Systems Integration, SOA & Web Services Required 7 Years Experience in integrating .NET application with mainframe applications Required 7 Years Experience with XML Required 7 Years Good understanding of capabilities of the .NET web apps and thick client applications Required 7 Years Knowledge of SQL Server, Reverse Proxy, Load balancing, URL rewrite etc. Required 7 Years Work with other IT Teams: Architecture, Security, Infrastructure, Integrations, Client Services, Database Required 7 Years Strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and PowerPoint) Required 7 Years Written and verbal communications are clear, concise and achieve intended objectives Required 7 Years Problem Diagnosis skills [i.e., discovery, replication, troubleshooting, resolution, verification, communication and/or escalation as required] Required 7 Years Demonstrated ability to multi-task and prioritize projects and tasks Required 7 Years Able to problem solve independently as well as part of a team Required 7 Years

Job 26546: Data Entry Technician For data entry projects that require manual key entry and/or data capture through scanning. Role Description: Comprehensive PC skills. Able to follow written and spoken instructions. Minimum of 35 wpm. Able to accurately enter information into a computer, accessing information from a computer, and verifying information on a screen. Duties involve utilizing automated equipment, including electronic keyboard, display screen, and sorted memory to perform. Able to operate and understand basic scanning and imaging equipment, including pan, skew, and image correction techniques. Able to conduct basic data mining and data capture efforts. Services may be required to be provided at suppliers site using suppliers equipment. Typically need an end product of electronic data, typically transmitted through FTP. Keypunch and verify records in specified format (ex. ASCII). The total number of keystrokes is limited to actual characters, numbers and special characters that are keyed. Spaces, function keys, nulls, and zeroes are not counted as keystrokes. The contractor must complete all data forms within an agreed-upon amount of time from receipt or average a minimum of a set number of strokes each week data forms are in possession. Error rate cannot exceed 1/2%. Error rate is calculated on a character (not field or record) basis. Pickup and delivery by contractor to be made on a weekly basis. For key entry, required that a second individual completed 100% key verification to control errors. Knowledge of imaging and visual display operating practices, procedures, and techniques. Knowledge of arithmetic and numbering systems. Able to operate equipment with speed and accuracy to ensure information is captured.   Required/Desired Skills: Type minimum 35 WPM Required 2 Years Read English accurately Required 2 Years

Job 26542: Business Systems Specialist   The Systems Technical Specialist (STS) provides multi-vendor systems implementation support for deployment and integration efforts of enterprise IT systems supporting Medicaid IT Operations. The STS works under the direction of the System Integration Engineer (SIE) who is the technical resource to address problems of systems integration and compatibility across multiple platforms. The STS supports the SIE and the lead Project Manager (PM) in conducting business reviews, documenting current systems, and developing recommendations of how to proceed with integration of applications. This role contributes to the planning, implementation and operations of the enterprise system. The STS is directly responsible for various components of IT Service Management (ITSM) inclusive of incident, change, and release management due diligence activities. Other duties will be assigned by management. The successful candidate will have a good understanding of SDLC, software applications, system integration, and the ability to manage priorities with varying levels of complexity. Knowledge, Skills and Abilities / Competencies Understanding of IT processes such as, applications development, testing, deployment, operations, documentation, standards, and best practices Understanding of ITSM processes In-Depth ability to solve problems and rapidly grasp technology concepts Understanding of MITA Knowledge of applicable business information systems, business system analysis techniques and testing methodologies.   Additional duties for this role will require the ability to: Identify and document business processes and data flows Conduct detailed analysis between the business requirements Document detailed business requirements related to the business processes and tracking requirements traceability Document the gap analysis, and assist with development of project artifacts including test plans. Developing test scenarios and test cases and execution of user acceptance testing Utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project Utilize ITSM tools and software such as JIRA, HP ALM, and Service Now   Required/Desired Skills: Knowledge of enterprise IT systems, networks, and system interfaces Required 3 Years Ability to manage multiple projects/priorities and function in a fast-paced constantly changing, deadline driven environment Required 3 Years Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, Adobe software etc. Required 3 Years Prior experience work with data analytics or programming Required 3 Years Experience in IT system problem determination, resolution Required 3 Years Understanding of Software Development Lifecycle (SDLC) concepts and process Required 3 Years Knowledge of and experience with IT Service Management best practices and principles Required 3 Years Service Now certification and or hands on system administrator experience with the product Highly desired 3 Years JIRA knowledge or experience and or extensive knowledge and expertise with the product Highly desired 3 Years Knowledge of and experience with Test Management tool products such as the ALM suite Highly desired 3 Years Knowledge of Medicaid Program or Health Care Technology Highly desired 3 Years

Job 26536: Position Overview: This position will serve as a member of the Business Technology Relationship Management team. The unit is responsible for managing relationship between the client’s program/functional areas and the Technology that supports the business and supports all of the division. Job Specific Responsibilities Providing capitation analysis services for DHB including incident monitoring, problem ticket, incident creation, and troubleshooting. Research Defect Resolution Requesting System Enhancements Create and maintain dashboards for monthly payment monitoring Provide end to end testing support for Local Management Entities/Managed Care Organizations (LME/MCOs), Program for All Inclusive Care for the Elderly (PACE), and Prepaid Health Plans (PHPs).   Required/Desired Skills: Experience working with Medicaid (preferred candidate will also have Medicaid Managed Care experience) Required Experience with gathering requirements Required Experience working with Capitation payments Required Experience working with Medicaid claims Required MS Excel or experience with the MS product suite (Word/Excel/MS Project, etc.) Required

Job 26535: Business Systems Analyst – Provider Operations   This position will serve as a member of the Business Technology Relationship Management team. The unit is responsible for managing relationship between the client’s program/functional areas and the Technology that supports the business and supports all of the division. Job Specific Responsibilities Monitor PHP data reports and identify issues Research enrollment issues Identify Defects and track through to resolution Request System Enhancements and track through to resolution detail-oriented skills   Required/Desired Skills: Demonstrated experience with Medicaid Management Information Systems (MMIS) or other healthcare payment systems Required 3 Years Demonstrated knowledge of NCTracks Required 3 Years Experience with gathering requirements and interpreting business rules Required 3 Years Strong understanding of accreditation and regulatory requirements for Medicaid participation Required 3 Years Highly proficient with Microsoft Outlook, Word and Excel Required Strong organizational, time management, communication, and detail-oriented skills Required

Job 26534: Business Systems Analyst – Claims Reprocessing   Position Overview: This position will serve as a member of the Business Technology Relationship Management team. The unit is responsible for managing relationship between the client’s program/functional areas and the Technology that supports the business and supports all of the division. Job Specific Responsibilities Review of various claims reports to perform in-depth claim analysis, validation of system changes, and review of edits/audits in order to make recommendations to maintain the integrity of the reprocessing. Provide incident monitoring, problem ticket, incident creation and troubleshooting. Defect Resolution Requesting System Enhancements   Required/Desired Skills: Experience working with NC Medicaid Required Experience with NCTracks Required Experience working with claims adjudication/reprocessing Required Experience with gathering requirements Required An understanding of claim edits and audits Required Strong organizational, time management, communication, and detail-oriented skills Required Excellent communication, negotiation, conflict resolution and persuasion abilities Required Strong understanding of health care strategy, operations, technology, and regulatory requirements Required

Job 26533: Business Systems Analyst - Reference Data   This position will serve as a member of the Business Technology Relationship Management team. The unit is responsible for managing relationship between the DHB program/functional areas and the Technology that supports the business and supports all of the division. Job Specific Responsibilities Research claim editing issues Work with various stakeholders to interpret business rules and to collect requirements for system enhancements Identify Defects and track through to resolution   Preferred Knowledge, Skills, and Abilities: Experience with gathering requirements and interpreting business rules Experience with Medicaid Management Information Systems (MMIS), NCTracks, or other healthcare payment systems Strong knowledge of claims editing, national code sets and the interaction between procedure codes and other data Strong understanding of health care strategy, operations, technology, and regulatory requirements Demonstrated ability to work independently in a fastpaced environment with concurrent deadlines Excellent communication, negotiation, conflict resolution and persuasion abilities Strong organizational, time management, communication, and detailoriented skills Highly proficient with Microsoft Outlook, Word and Excel   Required/Desired Skills: Experience with Medicaid Management Information Systems (MMIS), NCTracks, or other healthcare payment systems Required 3 Years Experience with gathering requirements and interpreting business rules Required Strong knowledge of claims editing, national code sets and the interaction between procedure codes and other data Required 3 Years Strong understanding of health care strategy, operations, technology, and regulatory requirements Required 3 Years Highly proficient with Microsoft Outlook, Word and Excel Required

Job 26520: Agile Lead   Our client is looking for an experienced Agile Lead with real-world experience in supporting Scrum, Kanban, SAFe transformation efforts to assist teams in development and implementation of IT applications. Resource should be able to lead the planning and execution of development and delivery of efforts for one or more products to a high standard. Resource should be coachable, and know how to work with multiple functions, including Product Owners, Scrum/flow Masters, Developers, and Stakeholders. Knows how to execute and follow the Agile transformation strategies laid out by Agile Transformation Coach and transformation team, works as a good team player in enabling people to understand, learn and behave in an agile way that drives customer and business value while creating a healthy, agile team culture.   The ideal candidate will possess the following qualities: be self-directed and not always in prescribed mode, work on more complex issues and serve as a resource to others. Responsibilities: Partner with ITD Agile transformation coach, Other agile Leads and Scrum/flow Masters, and Team members across the organization to align and drive consistency and transparency throughout the organization. Develop strategies to obtain program objectives that aligns with the overall organizational strategy as defined by DHHS ITD Agile Transformation Coach and the Transformation team. Assess the Agile maturity and skill-growth for IT Lines of Business, programs, teams and provides training, coaching and feedback as required. Own the teams development methodology; Drives adoption of Agile practices, techniques, and frameworks such as Scrum and Kanban, reducing the gap between agile theory and practice. Coach Scrum/Flow Masters, Product Owners, Development Team members, and be coachable. Mentor and guide agile teams on their journey from ground zero to becoming self-sustaining, high performing agile teams. Work with appropriate technical team to create and manage workflows that support metrics and Kanban/Scrum boards in Jira. Drives adoption of DevOps practices and frameworks to improve automation and team autonomy. Fosters an environment of mutual respect and cooperation, collaboration, transparency, agility, learning, innovation, quality, and speed of execution. In collaboration with functional manager or Team leads, coordinates day-to-day operation of effort Development using the appropriate agile methodology. Partners with business leadership/product owners to manage EPICS, Stories, tasks, and product commitments in an Agile framework to rapidly deliver value to our customers. Develops and communicates reporting metrics and/or program dashboards to stakeholders and leadership.   Required/Desired Skills: Strong organization and analytical thinking skills, with a track record of turning complex business needs into user scenarios, flows, and diagrams. Required 7 Years Strong experience in understanding and implementation of Agile values, principles, and practices (i.e., Kanban, Scrum) Required 7 Years Experience with Project Management tools, including MS Project and SharePoint. Required 7 Years Expertise in using MS Excel, MS Word, and MS PowerPoint. Required 7 Years Experience with setup, tracking, monitoring flow and reporting in Jira Required 5 Years Experience managing and delivering application development and enhancement efforts using the appropriate Agile methodology Required 7 Years Strong and effective experience in coaching, mentoring and training new Agile/Scrum teams using Scrum, Kanban, Lean, or SAFe Required 4 Years Experience with adaptive coaching style and ability to work hands-on with teams based on the agile readiness of the team. Required 4 Years Strong facilitation and communication skills for both technical and non-technical audiences. Required 5 Years Strong risk and business impact analysis and reporting skills. Required 7 Years Experience in gaining buy-in and support from stakeholders Required 4 Years Hands on experience in Scrum & Kanban methodologies including as Scrum/Flow master Required 7 Years Experience managing, maintaining, and analyzing data to derive meaningful and actionable insights about the portfolio. Required 4 Years Strong experience in effective coaching of Scrum/Flow Masters, Product Owners, and Team Members Required 4 Years Demonstrated experience working on multiple priorities and/or projects simultaneously without impact to quality of work. Required 4 Years Demonstrated experience using effective leadership, interpersonal and conflict resolution skills. Required 4 Years Experience working with planning just enough, just in time to START moving forward. Required 4 Years Experience with JIRA Align and Portfolio Planning Highly desired Ability to coach technical practices (TDD, Pair programming, ATDD) Highly desired Certified Scrum Master, Certified Product Owner, Certified Team Coach, or SAFe Program Consultant Highly desired Knowledge of Dev/Ops practices Highly desired Candidate local to Raleigh/Durham area Desired

Job 26516: Senior Tableau Specialist   The desired candidate for Senior Tableau Specialist will have extensive experience as a Tableau developer in combination with Cognos dashboard and report development, collaboration with and presentation to the business, and solution adoption.   Candidate must have the following skill set and experience: Expert-level technical/functional development skills in Tableau and Cognos and Strong technical skills with database analysis and query tools, such as SQL, SAS, or Business Objects Data aggregation, visualization, and reporting experience using Medicaid Management Information systems (MMIS), Medicaid or Commercial Health Care administrative claims, provider and eligibility data, or other large and complex Health Care data sources Advanced skills in connecting to various data sources and types, extracting and preparing data, and developing well-designed and effective dashboards and advanced drill down reports in Tableau and Cognos Strong experience in designing efficient metadata models using Cognos Framework Manager and data modules Level of comfort collaborating with business partners to define, identify, detailed documentation of project requirements and solutions while proposing valuable design and analytical solutions Keen focus to ensure effective deployment and use of dashboards and reports by project, with a focus on quality monitoring and evaluation Ability to combine technical skills in Tableau and Cognos with an understanding of health care data and business processes and oversight Extensive experience managing schedules/timelines and structuring projects in an iterative fashion while delivering in accordance with overlapping deadlines Excellent communication and presentation skills, ability to independently and within a team and to employ effective teaching strategies with diverse audiences   Required/Desired Skills: Advanced ability to identify and translate business requirements into technical and informational solutions Required 5 Years Strong SAS and SQL experience including jointing multiple tables to extract data in large, complex, and normalized data warehouse. Required 3 Years Strong ability to effectively diagnosis, isolate, and resolve complex problems pertaining to data and its infrastructure Required 5 Years Advanced Tableau experience developing sophisticated dashboards and visualizations. Required 5 Years Strong Tableau administrator skills related to scheduling, folder/project management, user access, and dashboard performance. Required 3 Years Desirable to have experience with health care, especially Medicaid claims data, encounter data, and information. Desired 3 Years Hands on ETL tool experience Desired 3 Years

Job 26509: IT Enterprise Tester   Our client is actively developing a web-based software product using Agile, Lean, and Scrum development techniques. This is a full-stack development project using .Net, SQL Server, Angular, JSON, C#, with a DevOps release pipeline. This is a very exciting project for the leading edge test professional. The team needs to add test professionals who thrive in a scrum environment and are looking to put their test automation skills to use in a rapidly moving agile development environment. The opportunity to lead test automation activities as part of a scrum team that is pursuing end-to-end automation as part of a DevOps release strategy is wide-open. The ideal candidate must have experience working within a scrum development team and be willing to work as an integral part of the team to help the team understand and create test cases, test plans, integration test plans, performance test plans, and user acceptance test plans. Hands-on experience with automated testing tools, test data regeneration, automated regression testing, and willingness to do whatever it takes to empower their team for test automation success. Experience with Jira, Azure DevOps, Confluence, and Jenkins would be excellent empowering skills that could make a huge difference.   Required/Desired Skills: Experience with all types of testing - unit/system/performance/regression/White Box testing Required 7 Years Experience using HP Quality Center ALM tool Required 2 Years Experience working in an Agile/SCRUM Required 5 Years Experience testing against Microsoft .NET C# applications Required 5 Years Experience testing against Microsoft WPF applications Required 5 Years SQL Server 2012 and higher experience Required 7 Years .NET4.0 and higher experience Required 7 Years IIS 5.0 and 7.5 experience Desired 5 Years Web Services experience Highly desired 7 Years WPF experience Desired 5 Years WCF experience Required 5 Years XML experience Required 7 Years SOAP experience Desired 7 Years WSDL experience Desired 7 Years LINQ to SQLm experience Required 5 Years Business Intelligence Development Studio (BIDS) experience Desired 5 Years Microsoft Enterprise Application Blocks experience Nice to have 5 Years Effective communication skills, both verbal and written Required Strong Problem solving and analytical skills Required Microsoft Visual Studio Testing toolset including Microsoft Test Manager and Web Performance Testing Tool Desired 5 Years Jira Required 2 Years HP QTP/UFT frameworks Highly desired 2 Years HP Load Runner Highly desired 2 Years Microsoft Visual Studio Web and Load Testing Highly desired 5 Years Selenium Frameworks Desired 3 Years Experience with interpreting business requirements to create all-inclusive test case scenarios Required 3 Years  

Job 26484: Mainframe Application Architect The primary responsibilities of this position are to assist in maintaining the Tax and FARS systems and work on the Tax Modernization project including Data Cleansing and conversion. We need to have an additional resource to be able to provide adequate support for the FARS and Interface systems. In addition, we will need staffing to help with the Tax Modernization project. Knowledge, Skills and Abilities: Knowledge of VSAM and Hierarchical database structures   Required/Desired Skills: Technical knowledge and experience with COBOL Required 10 Years Technical knowledge and experience with CICS Required 10 Years Technical knowledge and experience with VSAM files and relational databases Required 10 Years Technical knowledge and experience with JCL Required 10 Years Knowledge and experience in transferring data sets from mainframe applications to Oracle / SQL based programs Required 10 Years Successful completion of technology projects within area of responsibility, analyzing feasibility, compatability and cost of solutions Required 10 Years Ability to engage business and technical experts in the cleansing and conversion of legacy data to Oracle Highly desired 5 Years Ability to perform mainframe logic and decommissioning Required 5 Years

Job 26471: IT Product Manager   The IT Product Manager will serve as a member of our client’s Medicaid Enterprise System (MES) Program providing IT product management within the MES portfolio. This position will champion our departments key strategies with the goal of creating the opportunity for healthier outcomes for our citizens through clinical and technological innovation. This position is responsible for providing independent product oversight for their Medicaid products. This oversight may include development and monitoring of the Medicaid Managed Care product strategies, while collaborating with other divisions and external stakeholders to develop and implement targeted strategies to streamline processes. This position will create user stories, technology roadmaps and customer research in relation to Medicaid initiatives and strategic goals. The IT Product Manager represents business functions within NC Medicaid and partners with IT to ensure delivery of relevant and impactful software and solutions. This position will interact with the NC Medicaid Business Information Analytics Office, Data Office, Information Technology Division, Privacy and Security Office, Policy Office, General Counsel, Office of Procurement, Contracts and Grants, among others.   Responsibilities: Leads and direct cross-functional activities that provide effective oversight of Medicaid Programs. Manages direct and hybrid reporting relationships and staff, sets priorities, establishes accountabilities, and defines roles/responsibilities to secure necessary resources not under direct supervision, while maintaining peak levels of performance and compliance. Collaborates and develops workgroups around product deliverables with Product Owners, Business Leads, Technical Leads and Management. In-depth knowledge and understanding of products across functions and business segments in healthcare that meet departmental goals. Directing the conception, development and implementation of new product initiatives, including current product enhancements. Provides feedback and input to senior level decision-makers to develop long-range strategic alternatives for product solutions. Communicate project goals and timelines, next steps and results to team members, project managers and the executive team. Through a variety of communication/meeting methods, determines the customers needs, leads product discovery and translates these into detailed and actionable requirements for the MES PMU. Able to assess emerging products and partners to measure and address their potential value or risk to the department, as well as make recommendations on which new technologies to invest in or leverage. Provide in-person, conference calls, or virtual trainings on product knowledge, usage and implementation. Use database queries to analyze performance indicators, evaluate survey data, define successful criteria for testing and product acceptance. Fluently discuss the financial and/or operational benefits associated with proposed product capabilities. Ensures compliance with all applicable policies and procedures. Manages the product lifecycle from conception through implementation. Performs other duties as assigned.   In addition the IT Product Manager (ITPDM) is responsible for the successful development of IT systems in support of the Medicaid program. The ITPDM will expressly engage with the business owners to develop the strategy behind how each MES module will support the business requirements definition and will own the translation and specification of all functional requirements. The ITPDM will work integrally with MES IT Program Managers and the MES Systems Integrator to manage the launch of features and systems. The ITPDM will evaluate and analyze work done by Medicaid SMEs, Business and Technical Leads, Data Leads, Engineers, and Architects to ensure the business requested capability, implemented design, and delivered functionality is successful and useful to the stakeholders. Medicaid/Health Care and or Managed Care experience is highly desired and will be preferred.   Required/Desired Skills: Knowledge of Enterprise IT Systems, system integration principles, and associated change management best practices. Required 7 Years Has an understanding of CMS Seven Standards and Conditions and the Medicaid program Required 7 Years Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environment Required 7 Years Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software Required 7 Years Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels Required 7 Years Proven track record of launching successful user-focused products preferably in the enterprise, analytics or healthcare space. Required 7 Years Previous experience creating business use cases, requirements, and process maps/data flows. Required 7 Years Experience working in a combination of business analysis, product management, project management and/or software application development. Required 7 Years Excellent communication skills and attention to detail with specific experience developing, editing, and presenting summaries, reports, and complex in Required 7 Years Proven experience and working knowledge of agile development methodologies, environment and tools. Highly desired 7 Years Experience using or implementing Cloud technologies IaaS, PaaS, SaaS. Highly desired 7 Years Experience handling HIPAA and PII data. Required 7 Years 7+ years of experience in product management in a healthcare or government setting Highly desired 7 Years Managed Care knowledge or experience Highly desired 7 Years MITA knowledge or experience Highly desired 7 Years Medicaid Program knowledge or related HealthCare Information System experience Required 7 Years

Job 26449: Duration: 6-months contract **Hours 8:30-5. ***They are in the office for 1 week and one call at home the following week. It's a weekly rotation of in-office and on-call.   Description:  These positions typically involve sorting mail, opening and prepping mail for processing, scanning batches of processing items (checks, payment coupons, financial and non-financial documents which may also contain HIPAA-related information), and packaging daily work to be mailed out to client or stored onsite. Previous lockbox, admin, mail, items processing, or payment processing experience preferred. Must be organized and detail-oriented in a fast pace environment. Positions in the clerk category include: General ClerkFile ClerkData Processing ClerkData Entry ClerkSpecialized Senior ClerkSenior ClerkDuplicating ClerkMail Clerk- ClericalInventory Supply ClerkClerk/ TechClerkSupervisor Clerical

Job 26445: Program Quality Lead   The Program Quality Lead will be responsible for ensuring that the IT Program is being developed to produce high quality outcomes and deliverables. The role will work hands-on to document processes and other artifacts, work with the business and technology teams to identify process owners, and drive organizational quality through process agreement and adherence. The Quality Lead will be an expert in Visio or other process documentation software, and will have excellent facilitation skills. Knowledge of PMI processes, methodology and best practices, as well as Agile (Scrum and SAFe are ideal) methodology. Six Sigma certification is also considered a strong asset. This Lead will ideally have experience in traditional 'waterfall' project management as well as agile project management, and be well versed in PMI methodology. Experience in IT and healthcare project management is strongly desired. This role is expected to be a Subject Matter Expert in program and project organization and management, so can work fairly independently in mocking up process designs based on best practices combined with program institutional knowledge. Vendor management and outsourcing experience is also an asset as this program will be establishing processes to manage a complex IT outsourced environment with many vendors, which is a substantial change for the organization. Therefore, Organizational Change Management (OCM) experience is also strongly preferred as the program matures and grows. The ideal candidate also is an expert in crafting high quality project and program documentation based on their expert knowledge of PMI and project management processes. This role will be on a team of Project Quality Leads supporting the IT Quality Manager for the MES Program.   Required/Desired Skills: Knowledge of Enterprise IT Systems, system integration principles, and associated program, project, and program quality management best practices. Required 7 Years Expert knowledge of PMI processes, methodology and standards Required 7 Years Knowledge of planning, design and implementation of a Program Quality Management program including the policy, framework and procedures Required 7 Years Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environment Required 7 Years Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software Required 7 Years Expert use of process documentation software and process documentation generation. Microsoft Visio is highly desired. Required 7 Years Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels Required 7 Years Expert knowledge of Agile principles, processes, and methodology. Scrum and/or SAFe preferred. Highly desired 3 Years Six Sigma Certification Highly desired 7 Years MITA knowledge or experience Nice to have 7 Years Has an understanding of CMS Seven Standards and Conditions and the Medicaid program Nice to have 7 Years

Job 26444: Scrum/Flow Master   Our client requires the services of an experienced Scrum/Flow master to work in various Agile methods such as Scrum, Kanban, to move NC FAST towards approaches and frameworks such as SAFe. The Scrum Master or Kanban flow master coaches and advises the teams as well as leadership on desired agile processes, procedures, values, and interactions as well as opportunities for continuous improvement. This role strives to enabling teams to become self-organizing, cross-functional, and accountable while assisting them to achieve their plans by facilitating Scrum/Kanban/SAFe events, removing impediments, and resolving issues outside of the team's control. This resource will lead the planning and execution of development and delivery of efforts for one or more products to a high standard. Candidate must be coachable, and know how to work with Product Owners, Scrum/flow Masters, Developers, and Stakeholders to execute and follow the Agile transformation strategies laid out by the Agile Transformation Coach and transformation team, work as a good team player to enable understanding, learning and behaviors in an Agile way that drives customer and business value while creating a healthy Agile team culture.   This position will be responsible for managing and assisting with requirements gathering, design, development, and implementation of the Curam (as well as Java) software application on n-tier infrastructure, interfacing with various internal and external applications on variety of platforms. This position will use Agile (Scrum, Kanban) principles to understand and execute resolution of backlog items by working closely with the Product Owner(s) and the project team(s), ensuring deliverables reflect requirements, are effective solutions and are delivered with quality. This position plays a key role in resolving business and team conflicts with active involvement in technical matters, finding gaps and ensuring Product Owner involvement in business decisions and description of the business flow. This role must demonstrate a high level of expertise in understanding and estimating work effort, collaborating to refine prioritized backlogs, facilitating Scrum ceremonies or Kanban events, and related aspects of Agile methodology.   Required/Desired Skills: Strong organization and analytical thinking skills with experience turning complex business needs into user scenarios, flows, and diagrams. Required 7 Years Strong experience understanding and implementing Agile values, principles, and practices (i.e., Kanban, Scrum) based on Team's maturity. Required 7 Years Experience with JIRA to create/enhance dashboards, monitor progress of sprint/work flow, and providing statuses in timely manner. Required 7 Years Strong hands on experience with tools like MS Project, MS Excel, MS Word, MS PowerPoint, and SharePoint. Required 7 Years Demonstrated experience working on multiple priorities and/or projects simultaneously without impact to quality of work. Required 7 Years Experience working with stakeholders for backlog item prioritization, grooming, and understanding of epic/stories/tasks Required 7 Years Experience with work breakdown and estimation, sprint planning, monitoring progress and removing impediments to deliver solutions for business needs. Required 7 Years Strong experience using facilitation and communication skills with both technical and non-technical audiences. Required 7 Years Strong experience using risk and business impact analysis and reporting skills. Required 7 Years Experience in gaining buy-in and support from stakeholders Required 7 Years Experience managing, maintaining, and analyzing data to derive meaningful and actionable insights about the portfolio. Required 7 Years Demonstrated experience using effective leadership, interpersonal and conflict resolution skills. Required 7 Years Demonstrated experience working with planning just enough, just in time to START moving forward. Required 7 Years Certified Scrum Master (CSM) or related certification. Required Certified SPC or SAFe agilist in SAFe transformation Desired Knowledge of DevOps practices Highly desired Candidate local to Raleigh area Desired

Job 26425: Senior Software Developer Job Description: The Senior Software Developer will be part of a team to implement a software solution for the voter and elections software modernization project. The candidate must have excellent written and spoken communication skills to provide technical and complex information to management and stakeholders as well as other IT staff, be able to work within a team and independently, follow guidelines and standards as set forth by agency IT, and ensure technical quality of deliverables. Application Software Development: The candidate will participate in the modernization project for voter and elections software. The product will consist of: a web application(s) front end written with Angular in mind, middleware/backend written in .Net Core, Azure SQL Server database backend, entity framework or dapper will be used in relation to DB connectivity, and hosted in the Azure government cloud.   Tasks may include any of the following: Providing potential design suggestions, Developing clean solutions, Executing functional and unit testing, and writing test scenarios. The candidate must ensure their work is safeguarded, well documented, and ready to deploy, via the software change management tool. The candidate will acquire technical assistance from the group leader in developing the solution and to assure quality of work and adherence to intradepartmental coding standards. The candidate will also fulfill responsibilities for ad hoc remediation of field software issues as identified and tracked by the IT bug/incident tracking application. This may include releasing software patches, data cleanup, and/or coordinating with the infrastructure side of IT for hardware/network issues.   Application Software Research: The candidate may be required to (1) perform research by investigating, prototyping and testing, and (2) document new software development technologies that could benefit the team and/or project. Application Software Documentation: The candidate will be required to provide documentation, per IT development policy, of developed or modified software. The documentation will be used to complement the existing collection and ensure it is kept up to date.   Required/Desired Skills: Experience in C# with .NET Core Required 5 Years Experience in Angular Required 5 Years Experience in JavaScript Required 5 Years Experience in HTML5 Required 5 Years Experience in CSS3 Required 5 Years Experience in bootstrap Required 5 Years Experience working with Azure DevOps, GIT and Visual Studio Highly desired 5 Years Experience working with JSON objects and communicating via RESTful webservices Highly desired 5 Years Experience in Azure tools (such as Azure functions, blob storage, etc) Highly desired 5 Years Experience with Entity Framework/Dapper and SQL Highly desired 5 Years

Job 26411: SAP OnBase Developer   Job duties for this position include: configuring enterprise software, providing technical assistance, conducting system testing, writing functional specification documents, developing end user procedures, providing end user support, and business process reengineering Our client is seeking a resource with a minimum of five (5) years of expertise in as many of the following products/platforms/activities as possible: OnBase experience including form design and workflow configuration SAP ABAP Coding, debugging, and troubleshooting SAP Materials Management (MM) configuration and support SRM 7.13 configuration and support SAP Purchasing (PUR) configuration and support SAP MRP Controlling SmartDocs Vendor Portal support LawTrac Support ServiceNow configuration / development / end-user support experience is a plus Experience using ServiceNow (changing ticket status, maintaining work notes, generating tasks, etc) Exerience with test planning, script maintenance, and test result tracking using Azure DevOps Developing / creating documents in UPerform Ability to express complex technical concepts effectively, both verbally and in writing Ability to write business and technical specifications according to defined and established methodology and standards   Required/Desired Skills: OnBase experience including form design and workflow configuration Required 5 Years Expertise in as many of the following products/platforms/activities listed below as Highly Desired Required 5 Years SAP ABAP Coding, debugging, and troubleshooting Highly desired SAP Materials Management (MM) configuration and support Highly desired SRM 7.13 configuration and support Highly desired SAP Purchasing (PUR) configuration and support Highly desired SAP MRP Controlling Highly desired SmartDocs Vendor Portal support Highly desired LawTrac Support Highly desired ServiceNow configuration / development / end-user support experience is a plus Highly desired Experience using ServiceNow (changing ticket status, maintaining work notes, generating tasks, etc) Highly desired Experience with test planning, script maintenance, and test result tracking using Azure DevOps Highly desired Developing / creating documents in UPerform Highly desired

Job 26402: Duration: 1-year contract Hours: 7:30 AM - 4:30 PM MON - FRI. **Recent graduates welcome. Must have a stable internet connection. Potential for conversion based on performance. This position performs the research step in processing claims of fraud or dispute on debit and ATM cards. The individual will review circumstances and documentation related to claims based on Regulation E and related procedures. This role assists in the resolution of a qualified dispute or fraud transactions for the customer based on a decision matrix and chargeback criteria. This role also assists in loss mitigation through chargebacks and other loss recovery means. The associate must use sound judgmental decisioning when reviewing claims through utilizing research skills/tools and working directly with customers and merchants to determine claim validity. Must be able to effectively manage work and remediate claims in a fast-paced, customer-oriented environment. Basic responsibilities entail but are not limited to: Review debit & ATM claims of fraud or dispute for potential chargebacks through the MasterCard process Review debit & ATM claims of fraud or dispute for possible provisional credit Maintain claims, accompanying information, and status in claims case management system Utilize investigation skills and document findings Gain extensive knowledge of Regulation E Become an expert in MasterCard chargeback rules Meet performance expectations related to productivity, effectiveness, and customer experience Contact customers via Amazon Connect regularly Assist customers, banking offices, and Customer Service with inquiries related to debit card claims Other duties as assigned Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1-year experience performing case or phone work At least 1-year experience with Microsoft Office Products Experience with Google Products Preferred Qualifications: At least 3 years post-high school education or Associate Degree At least 2 years experience performing case or phone work At least 2 years experience in a heavy customer contact environment

Job 26337: Cloud Engineer   Our client is seeking a Cloud Engineer for a contract position in Raleigh, NC. The COVID-19 work that our client is performing is requiring multiple new applications being implemented applications in multiple cloud services platforms. A bulk of this work utilizes the Amazon AWS public cloud and the projects make use of a variety of AWS technologies and services. This position will be responsible for analyzing application requirements as they relate to infrastructure services and either designing a solution or implementing a pre-defined vendor solution . This position will be responsible for analyzing application requirements as they relate to infrastructure services and either designing a solution or implementing a pre-defined vendor solution.   Areas of AWS cloud expertise required, but not limited to: Lambda, Redshift, Athena, Elastisearch, Elastic Container Service, RDS, Glue, Cognito, Automation and H/A using CloudFormation and Cloud-init, using user data to install software on Linux and Windows OS while maintaining appropriate security measures.   Required/Desired Skills: Experience with Terrafrom is preferred. Highly desired AWS Certified Solutions Architect Associate Required AWS Certified SysOp Administrator Required AWS Certified Solutions Architect Prodessional Required

Job 26335: Sr. Information Security Architect Our client’s Information Security Office (ISO) requires a senior information security architect analyst specializing in risk assessment and business technical consultation. This architect resource will consult on multiple projects to recommend security best practices, develop architectures and hardening guides, and review and evaluate solutions against relevant risk frameworks and regulations.    This resource will provide information security policy, process, procedure and application consulting to the Information Security Office and project support. This position will be an Information Security Business Architect (ISBA) supporting project consulting. This resource will assist PCI-DSS compliance activities for the client.   Qualifications: This resource should possess senior information security technical skillsets as well as senior soft skills as this resource will interface with IT and business leaders across the agency. This resource should possess senior skillsets in preparing reports and presentations to senior management, program/project management and related staff on the recommendations, issues and status of any given IT information security aspect of a project or initiative. This resource must have extensive advanced information security practitioner experience with hands-on experience implementing and operating a suite of standard information security technologies such as but not limited to firewalls, IDS/IPS, SIEM and network traffic capture and analysis. The position will require extensive experience and knowledge of information security frameworks such as ISO 27001, NIST 800-53 and other standards such as PCI-DSS, FISMA, OWASP, FedRAMP, and federal law and NC General Statute. This position will benefit from familiarity and experience with IT architecture frameworks and methodologies such as SABSA and TOGAF.   Required/Desired Skills: Progressive advanced experience as an IT information security professional working within an enterprise environment. Required 10 Years Hands-on experience implementing, administrating and operating technologies such as firewalls, IDS/IPS, SIEM, antivirus, network traffic analyzers Required 10 Years Detailed technical experience with network security, security protocols, access control, cryptography, application security, and data protection. Required 10 Years Extensive experience with data classification, handling, assessment, and enforcement. Required 10 Years Experience implementing and supporting systems within enterprise-class data center environments. Required 10 Years Advanced knowledge of regulatory compliance including, but not limited to: OWASP, ISO, NIST, FISMA, PCI-DSS, HIPAA and IRS-1075. Required 10 Years Experience leading risk assessments using industry standard frameworks such as ISO or NIST for complex IT projects and technologies. Required 5 Years Experience leading or directly supporting PCI-DSS annual assessment and evidence gathering, familiarity with PCI-DSS 3.2 or higher. Required 3 Years CISSP information security certification. Required Specific experience implementing, administrating, or operating Tenable Nessus. Highly desired 2 Years Specific experience implementing, administrating, operating or utilizing IBM Qradar SIEM Highly desired 2 Years Experience consulting on information security solutions for a state or federal agency. Required 2 Years Experience developing, leading and executing information security incident response plans. Required 5 Years Experience developing and implementing information security policy, standards and procedures. Required 5 Years Experience implementing and operating enterprise class data networking solutions Highly desired 5 Years Experience implementing and operating enterprise class server and storage systems Highly desired 5 Years Detailed expert knowledge of NIST 800-53, and performing risk assessments utilizing NIST 800-53. Required 5 Years Detailed expert knowledge of ISO 27001, and performing risk assessments utilizing ISO 27001 Required 2 Years Detailed expert knowledge of the NIST Cyber Security Framework (CSF), and performing risk assessments utilizing the NIST CSF. Required 2 Years Familiarity and experience with the Department of Homeland Security (DHS) Cyber Security Evaluation Tool (CSET). Highly desired 2 Years Strong knowledge and experience architecting/designing implementations, configuring, and risk assessing AWS and Azure cloud computing environments. Required 3 Years Experience consulting on information security and IT solutions for a state motor vehicles agency or department of transportation. Highly desired Experience performing risk assessments, documenting and driving compliance with the North Carolina DIT Statewide Information Security Manual. Highly desired Experience completing NC Department of Information Technology Privacy Threshold Analysis (PTA) documentation. Highly desired Experience completing NC Department of Information Technology Vendor Readiness Assessment Report (VRAR) documentation. Highly desired Experience providing research and evidence in support of audits. Required 5 Years Trained and experience implementing and operating with ITIL (formerly Information Technology Infrastructure Library) concepts. Highly desired ITIL (formerly Information Technology Infrastructure Library) certification. Nice to have Familiarity and practical experience with SABSA or TOGAF enterprise architecture frameworks and methodologies. Highly desired SABSA or TOGAF certification. Nice to have

Job 26334: Work Schedule after Training: 8-hour shift between 7 AM - 7:00 PM Monday - Friday (must be available to work between these times) Job Description: Work in a fast-paced call center environment Case management; investigating and resolving customer problems. Must handle complex inbound phone calls in a call center that can last up to 45 minutes - 1 hour. Remain calm and courteous when handling difficult calls and request Utilize automated systems to accurately log and retrieve information on a computer. Responding to customer inquiries and requests in a timely and professional manner. Having a sense of urgency in our fast-paced and process-changing office. If you have: 2 years of call center experience Excellent telephone and communication skills General knowledge of medical terminology Health insurance industry (preferred) Strong working knowledge of MS Office You’re our perfect candidate! Education: High School diploma or equivalent Medical terminology course(s) helpful  

Job 26329: Agile Lead Practitioner   Our client requires the services of an experienced Agile Lead Practitioner with good experience in managing Scrum and Kanban efforts to assist with teams in development, trainings and implementation of IT applications They are looking for an experienced Agile Lead Practitioner with extensive experience supporting Scrum and Kanban efforts and assisting IT teams in development and implementation of IT applications to adopt and practice agile methodologies. Leading the planning and execution of development and delivery of each release of one or more products based on DHHS and industry standards. Should be able to work with multiple functions, including Product Owners, Scrum Masters, Flow Masters, Developers, and Stakeholders. Should be able to execute, based on the Agile transformation strategies laid out by DHHS. Should be able to work as a team player in enabling people to understand and drive customer and business value while creating a healthy, agile team culture. Support the adoption of DHHS Agile Transformation effort and ensure alignment with team efforts. Responsibilities: Coaches, mentors and guides agile teams on their journey from ground zero to becoming self-sustaining, high performing agile teams. Drives adoption of Agile practices, techniques, and frameworks such as Scrum and Kanban, reducing the gap between agile theory and practice. Assist and help in training materials creation for DHHS ITD Provide Training to teams using DHHS approved training materials Drives adoption of DevOps practices and frameworks to improve automation and team autonomy. Drives continuous improvement initiatives, which encourage the adoption of agile practices and result in improved project execution Builds expertise in the Agile and DevOps disciplines by coaching multiple Scrum teams Provides guidance on creating Agile artifacts and lead by examples Partners with other Agile Coaches and Scrum Masters across the organization to align and drive consistency and transparency throughout the organization. Fosters an environment of mutual respect and cooperation, transparency, autonomy, agility, learning, innovation, quality and speed of execution. Builds solid working relationships and utilizes effective negotiation and persuasion skills in working across the organizations. Manage and Deliver application development and enhancement efforts using the appropriate agile methodology Work with the Product Manager/business owner to define the roadmap for any given effort and build release plans Collaborate with the functional managers or team leads and coordinate day-to-day operation of the Kanban Facilitate Kanban/Scrum Meetings as needed Facilitate agile ceremonies as needed Coach Scrum Masters, Product Owners, Development Team members, and be coachable Work with appropriate technical team to create and manage Kanban/Scrum boards in Jira Develops and communicate reporting metrics and/or program dashboards to stakeholders and leadership   Required Skills and Experience: Strong organization and analytical thinking skills, with a track record of turning complex business needs into user scenarios, flows, and diagrams. Deep understanding of Agile values, principles, and practices (Scrum and Kanban). Hands on experience in Scrum & Kanban. Strong facilitation and communication skills. Strong Interpersonal and conflict resolution skills. Effective leadership and negotiation skills. Adaptive coaching style and the ability to work hands-on with teams in an advisor role with the ability to adapt based on the agile readiness of the team. Enthusiastic and maintains a positive, high-energy attitude. Drive for continuous learning. Highly efficient in coaching Scrum Masters, Product Owners, and Team Members. 3+ years experience executing Agile projects in large, complex environments. 2+ years experience in coaching, mentoring and training new Agile/Scrum teams. 5+ years in a project delivery role (technical role preferred)   Preferred Certification, Skills and Experience: Coaching experience in a complex, large agile environment Agile transformation or other organizational change experience Knowledgeable in DevOps practices Ability to coach technical practices (TDD, Pair programming, BDD, ATDD) Certifications: Certified Scrum Master/Certified Product Owner/Certified Team Coach   Required/Desired Skills: Experience Agile Coaching and Transformation Required 8 Years Excellent experience in Agile (Jira/VersionOne/Jira Align) and DevOps tools Required 8 Years Develops and communicate Agile metrics and/or program dashboards to stakeholders and leadership Highly desired Experience in coaching Agile technical practices (TDD, BDD, ATDD etc..) Required 8 Years Hands on working experience in Scrum/Kanban and knowledge of other structured PM methodologies(Waterfall/PMI) Required 8 Years Demonstrated skills in the software development process (version control, use case, requirements, design, coding, and unit test). Required 8 Years Demonstrated experience using analytical and creative problem solving skills; ability to multi-task and handle a large amount of detail. Required 8 Years Deep understanding of methods of automated software testing and appreciation for rigor in quality assurance Required 8 Years Ability to work on multiple priorities and/or projects simultaneously without impact to quality of work. Highly desired Experience with software end user change management strategy and execution. Highly desired Strong risks and business impact analysis and reporting skills. Highly desired Demonstrated strength in problem definition and resolution. Highly desired Certification as Scrum Master Highly desired Strong Interpersonal and Communication skills with the ability to work with both technical and business work teams. Highly desired Candidate to provide 3-4 professional references Required

Job 26324: Sr. Software Systems Engineer   Description:   High Level Project Overview: This position will be responsible for Production Support of a variety of GIS related components Esri platform software, geodatabases, applications and services across the enterprise. This may involve managing user access, upgrading Esri software, and development, maintenance, deployment, and support of custom components and applications.   Among the active and planned work that this position may participate in are: Building, configuring and managing Esri ArcGIS Enterprise configuration (10.8 and later) as target platform for enterprise application and services as well as ArcGIS Pro (2.5 and later) Migrating Esri 10.2.1 legacy systems and Geometric Networks to Esris Utility Network and 10.8 Enterprise platform Migrating Smallworld GIS systems to Esris Utility Network and 10.8 Enterprise platform Building and maintaining components (e.g. Python and .Net scripts and webservices) to integrate with other enterprise systems Building and maintaining mobile and web based applications to support a variety of field and in-office needs   In-depth experience desired. Knowledge, skills and abilities, as well as experience desired in operating systems include: Experience in application configuration of Windows Server (2012, 2016, 2019) Web server (IIS) Load balancing and scaling for performance optimization and high availability Related enterprise services, including networking, security, virtualization Experience with Oracle and/or SQL Server   Preference will be given to candidates with experience in the following: Esri ArcGIS Enterprise Platform Deployment, Administration, and Optimization Schneider Electrics ArcFM product suite Configuring and optimizing ArcGIS PRO, APR, Utility Network Esri Utility Network and associated data models and tools Configuring and managing Map/Feature/Geoprocessing Services Configuring and optimizing ArcSDE (10.x and beyond), versioning and replicas, ArcFM Geodatabase Manager and ArcFM Process Framework ETL platforms such as FME and development of scripts/workbenches   Candidate should have experience with one or more of the following: Experience with the full software development lifecycle Python 2.7 or 3, with exposure to python libraries such as Flask, ArcPy, and SqlAlchemy C#.Net, with exposure to ArcObjects API Javascript, with exposure to JQuery, DoJo, and the Esri Javascript API, and Boostrap.css Relational data modelling and SQL   Education Bachelors: preferred Discipline Business, Computer Engineering, Computer Science, Information Systems, Mathematics (willing to possibly accept a candidate with an Associates and 5 years of experience)   Top 3 Required Skills Experience with the Esri platform, either system management (installation, configuration, monitoring, troubleshooting) Experience with Python (2.7 or 3.0), particularly with the Arcpy library. Experience with Esris Utility Network and associated data models and APIs.   Nice to Have Skills: IIS management and configuration. SQL (SQL Server or Oracle) database management Understanding of Enterprise security protocols Esris ArcGIS Portal administration   Preferred Years of Experience: 2+   Preferred Industry Experience: Utilities.  

Job 26319: Lead IT SAS Programmer This position is responsible for quality assurance of data and interaction with division/federal staff, vendors and stakeholders to resolve data quality issues and manage all data extracts based on the policies and standards. This position is also responsible for analyzing and data mapping utilizing data and information from data warehouse, Medicaid claims processing system (MMIS - Claims, Eligibility, provider etc, Encounter Processing system(PHP-Encounters), PBM (RX Claims) . Future opportunities for this position include the development of Tableau Dashboards, Job scheduling, building/maintaining parameterized SAS Stored Processes, and providing SAS programming training/support to the DHHS staff and staff of other State agencies. Qualifications: Experience building ETL process flows in the SAS BI Tool Data Integration Studio (SAS/DI) or a similar ETL tool. Advanced level programming in SQL, SAS Data Step and SAS Macro. Proficiency with joining tables from an RDBMS such as Oracle. Proven experience delivering Business Intelligence solutions   Desired: Knowledge of health insurance data. Experience with metadata-driven SAS code generation. Experience with SAS Enterprise Guide and Management Console. Experience with Tableau, dashboard design and development.   Required/Desired Skills: Should have the capability to translate business requirements into technical solutions Required 5 Years Should have the capability to develop SAS Programs and run the programs in Batch mode to create extract files for CMS. Desired Demonstrated proficiency working with databases - Oracle (11),MS Sql server etc.. DB2 Required 5 Years Extensive SAS programming knowledge, SQL, Pl/Sql and other SAS tools (Base SAS 9.2, SAS BI Suite, Enterprise guide Required 5 Years Strong understanding of healthcare claims processing - Claims, Provider, Eligibility Highly desired Understanding of data modeling techniques and experience working with relational data base concepts and data Required 5 Years Hands-on experience in different file transfer methodologies and different file types and layouts Highly desired Years Working knowledge of Medicaid and/or MMIS Highly desired Excellent verbal and written communication skills with the ability present to both technical and business audiences. Desired Proven experience delivering Business Intelligence solutions Required 4 Years Hands on ETL tool experience Required 5 Years Experience with Tableau, dashboard design and develop Nice to have

Job 26291: Our client is seeking a Public Health Nurse Testing Navigator to assist with the COVID-19 response. The PHN Testing Navigator will assist the client to conduct Community Testing Events, and facilitate public/private partnership resources. The PHN Testing Navigator will assist community members, especially those with access and functional needs, to access COVID-19 testing including at-home testing. The PHN Testing Navigator will work with specialized containment and mitigation teams to facilitate testing of community members. Will foster community partnerships to increase testing availability within the district. Position is directly supervised by Local Health District and receives guidance from PHN Sr Regional Testing Consultant. This role will be supporting the staff and operations at a local health district. Applicants must have reliable internet and cell service.  Some travel may be required. Typical work schedule is Monday through Friday 8 a.m. - 4:30 p.m. with some flexibility.   ESSENTIAL FUNCTIONS: Reviews COVID-19 data dashboards for the assigned district on a daily basis Works with containment and mitigation specialized teams to support additional testing needs for the assigned district Keeps abreast of local school systems instructional schedules (in person, hybrid, etc.) and makes recommendations for increasing screening testing as needed Works with school systems to ensure staff and students are referred to testing sites Works with Testing Team Regional Testing Liaisons as needed to schedule testing events Serves as a resource to community stakeholders to identify resources and meet the testing needs for vulnerable populations, including those with access and functional needs Collecting and testing a variety of COVID-19 specimens for community members who are unable to access existing testing sites Outreaches to external stakeholders to increase testing sites for the local health district Contributes to team effort by assisting with any other duties as assigned Maintains daily communication with supervisor.   JOB QUALIFICATIONS:   Minimum Qualifications: Unrestricted license to practice as a RN in Virginia 1-3 years professional experience Ability to communicate effectively orally and in writing Demonstrated experience working with a diverse group of stakeholders Knowledge of COVID-19 testing modalities Ability to work independently and as part of a team Ability to adapt to rapidly changing priorities Knowledge of Microsoft Office and Google Suite programs Knowledge of HIPAA Experience working with vulnerable populations Current valid driver's license   Preferred Qualifications: Experience working in a public health setting Experience working in emergency response BSN, MPH or other applicable degree

Job 26285: Our client is seeking a Data Entry Specialist to assist with the COVID-19 response. Data Entry Specialists will assist to enter SARS-CoV-2 (virus that causes COVID-19) laboratory results, COVID-19 Case report forms and outbreak reports. Data Entry Specialists will be expected to assist on other relevant COVID-19 data management projects as needed. This role will be supporting the staff and other operations.   ESSENTIAL FUNCTIONS: Knowledge and understanding of patient confidentiality and ability to ensure secure operations to keep SARS-CoV-2 laboratory result information confidential Ability to complete lab data entry or investigation data entry in an accurate and timely manner. Verifies entered data by reviewing, correcting, or reentering data. Maintains organized and accurate patient data. Uses established data confidentiality procedures for protection of personally identifiable information. Contributes to team effort by assisting with any other duties as assigned. Maintains daily communication with supervisor.   JOB QUALIFICATIONS:   Minimum Qualifications: Data entry experience or related office experience Working knowledge of Microsoft Office and data programs Strong computer skills Ability to enter data into a computer quickly and accurately Strong attention to detail Ability to think analytically Positive attitude, strong work ethic, and sound judgement Highly organized and proficient in data management Ability to work remotely or onsite   Preferred Qualifications: 4-year college degree or a combination of relevant work and educational experience

Job 26282: Our client is seeking Care Resource Coordinators to assist with the COVID-19 response. Care Resource Coordinators facilitate identification of needs and the provision of social, material, and other supports that allow a COVID-19 case or contact to safely isolate or quarantine. CRCs function as a bridge, connecting clients to service providers and community and government resources to ensure needs are met. The CRC will be responsible for contacting patients diagnosed with COVID-19, conducting patient needs checks, and connecting patients with local community health resources. These positions will also be responsible for collecting information about patient’s contacts and assisting contact tracing efforts. This role will be supporting the staff and operations   ESSENTIAL FUNCTIONS: Knowledge and understanding of patient confidentiality, interviewing etiquette, and cultural sensitivity. Identify needs of COVID-19 patients and connects patients with resources such as local food banks, nursing care, mental health services, and other public health programs to help patients and their families during quarantine and isolation. Utilizes public health education resources to inform patients about safety measures, minimizing spread, isolation and quarantine guidance, monitoring their symptoms, and seeking medical care. Gathers contact information about close contacts with COVID-19 patients to assist contact tracing efforts and increase testing amongst at-risk individuals. Checks in with patients to ensure they are connected to local resources and are safely maintaining compliance with self-monitoring and isolation guidance. Maintains organized patient data within the client's surveillance system. Uses established data confidentiality procedures for protection of personally identifiable information. Develops familiarity with Virginia geography and health systems available to assist COVID-19 patients in their specific localities. Maintains daily communication with supervisor.   JOB QUALIFICATIONS:   Minimum Qualifications: Experience in public health education, case management, community health work, social work, or other work specifically trained in needs assessments and resource provision Professional and empathetic interpersonal skills to assist culturally diverse individuals during times of distress Cultural competency appropriate to the local community Positive attitude, strong work ethic, and sound judgement Excellent written and oral communication skills Highly organized and proficient in data management Ability to work remotely or onsite   Preferred Qualifications: 4-year college degree or a combination of relevant work and educational experience Bilingual candidates strongly preferred Familiarity or experience working with social services or public health education in Virginia

Job 26281: Our client is seeking COVID-19 Communication Specialists to assist with the COVID-19 response. The Communication Specialist will work with the client's other programs to assure accurate, credible, and timely public health communications are disseminated to all aspects of the local community. The Communication Specialist will focus on public health risks and the information with which community members can make decisions as well as coordinating with the overall strategy of the Virginia public health response.    ESSENTIAL FUNCTIONS: Assures accurate, credible, actionable, and timely public health communications and information related to all aspects of COVID-19, to inform decision making by citizens, communities and other stakeholders. The work encompasses mission-focused risk communications within the communications strategy of a large, complex, public health agency. Works collaboratively as part of the COVID-19 vaccination and containment programs, so that citizens and community partners are well informed on important and urgent issues related to health, safety and wellbeing related to COVID-19. Receives consultation from the client's recommendations and guidance for risk communication best practices. Coordinates media inquiries as related to COVID-19, finding appropriate spokesperson coverage or per direction of leadership, responding to media requests on behalf of the client. Assures health district information available on the website and social media for public consumption is accurate and provides useful information to the community. Updates and maintains content for the health district’s COVID-19 information on their website. Plans and develops informational and educational materials (e.g., written documents, pamphlets, posters, toolkits) for the vaccination and containment units. Creates and formats tables, charts, and other graphics. Presents health communication briefings or presentations to local constituents and/or stakeholders Contributes to team effort by assisting with any other duties as assigned Maintains daily communication with supervisor   JOB QUALIFICATIONS: Minimum Qualifications: Knowledge and understanding of the cause, transmission, and prevention of infectious diseases, specifically COVID-19 Knowledge of public health practices, communicable diseases, disease control, and epidemiologic methods. Strong oral and written communication skills with healthcare professionals and the general public Prior public relations or communications experience Excellent and sensitive interpersonal, cultural sensitivity, and communication skills such that they can build and maintain trust with team and external partners; ability to maintain confidentiality Strong computer skills Strong attention to detail and ability to think analytically Ability to work remotely or onsite   Preferred Qualifications: Prior experience in crisis and emergency risk communications related to public health priorities Competent and proficient in the use of website content management software (e.g., WordPress) Competent and proficient with writing posts for social media platforms on behalf of an organization Competent and proficient in use of page layout programs (e.g., Canva, Adobe InDesign, Illustrator, etc.) Competent and proficient in the use of other Microsoft Office products (Word, Excel, Outlooks, PowerPoint, etc.)