Job 25531: Office 365 Implementation Expert Responsibilities and Duties (*Essential Functions) To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Identify, research, recommend, and implement Office 365 solutions and applications such as Teams, Flow, PowerApps, OneDrive, Forms, Bookings, SharePoint, etc. Serve as an ITS point of contact regarding new requests related to Microsoft applications and solutions to meet business needs Develop, maintain and update Office 365 governance documentation Provide second level support services to staff, faculty and students for complex, technical and configuration issues related to Office 365 applications Implement compliance and enforce ownership of applications and site content with stakeholders Develop and maintain scripts used to manage\support the Office 365 environment for multiple applications Partner with ITS and other workgroups for the integration and testing of applications that support Office 365 solutions Manage Office 365 security administration in collaboration with the Cybersecurity team Stay current on Office 365 changes, updates and new Microsoft releases for Office 365 and related products Provide system support and maintain uptime as defined within the IT acceptable standards Define requirements and scope for project implementations Ensure effective use of existing applications and deliver new solutions on time and with high quality Perform application maintenance, e.g. system parameters, user permissions, etc. Ensure compliance with license agreements and provide input into contract(s) for the Colleges Microsoft Enterprise Agreement and other Microsoft applications Provide training to ITS support staff on O365 applications in order to address HD calls; also provide needed training on O365 applications to end users in conjunction with project related implementations Identify, research, recommend, and implement Microsoft applications outside of the Office 365 suite   Qualifications Knowledge, Skills, and Abilities: Project management experience implementing and maintaining Office 365 solutions that focus on workflow, document management, and content creation for web-focused business teams. Knowledge of Microsoft SharePoint Knowledge of Microsoft Security using Active Directory, Azure AD, and Office 365 Online groups Knowledge of Windows Operating Systems, Microsoft SQL, Microsoft IIS, Microsoft Internet Explorer, and network concepts Experience in the development of technical and user documentation Basic scripting and development skills using PowerShell Demonstrated focus on customer service skills and ability to communicate clearly and effectively to a wide variety of audiences Ability to multi-task and set priorities within tight timelines and high client expectations Strong analytical, project management, customer service, and team-oriented interpersonal skills Critical thinking and problem determination skills Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and web-browsers Ability to identify deficient processes/procedures and assist in the development and implementation of solutions Ability to maintain a high level of confidentiality   Minimum Requirements: Associates Degree At least 3 years' experience in Information Technologies, or another related area with experience supporting Office 365 applications   Preferences: Associates Degree in an IT related field At least 5 years' experience in Information Technologies, or another related area with experience supporting Office 365 applications in a higher education environment. One or more Microsoft O365 Certifications such as Developer Associate, Modern Desktop Administrator Associate, Teamwork Administrator Associate, Fundamentals or Enterprise Administrator ITIL Foundation Certification   Skills PM exp implementing and maintaining O365 solutions that focus on workflow, document management, and content creation for web-focused business team Required 5 Years Experience with Microsoft SharePoint Required 3 Years Experience of Microsoft Security using Active Directory, Azure AD, and Office 365 Online groups Required 5 Years Knowledge of Windows Operating Systems, Microsoft SQL, Microsoft IIS, Microsoft Internet Explorer, and network concepts Required 3 Years Experience in the development of technical and user documentation Required 3 Years Basic scripting and development skills using PowerShell Required 3 Years Ability to identify deficient processes/procedures and assist in the development and implementation of solutions Required 3 Years

Job 25516: Business Integration Analyst   Our client is seeking a Expert Business Integration Analyst an expert level business analyst to support the business process analysis and requirements gathering to ensure effective implementation of Technology systems supporting the Medicaid Enterprise Systems. The support will involve the development and documentation regarding various Departmental Information Technology systems for the primary business functions for Medicaid. This documentation will support a wide range of objectives that include user guides, CMS certification, enterprise architecture and procurement. While some of this documentation will be highly technical, most of the documentation must be written for consumption by both technical and non-technical audiences. A key function of this role will be the collection of technical specifications that must consolidated into cohesive documentation that is both accurate and easy to understand.   Identify and document business processes and data flows Identify and document detailed business requirements related to the business processes Document gap analysis, and assist with the development of project artifacts including test plans Support the development of the procurement documents including the RFP Coordinate necessary meetings to determine business requirements   Additional tasks are documenting the requirements traceability and participating in user acceptance testing. Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Responsibilities: Collect documentation requirements from business and technical staff. Collaborate with technical staff to consolidate and interpret technical information. Plan, design, research, write and edit a range of documents including; user guides, manuals, statements of work, training materials, policies, proposals, etc. Edit written documentation from IT staff to create unified and consistent documentation. Develop an understanding of the business functions and systems in support of articulating the objectives within the associated documentation. Coordinate and meet with various teams, vendors, and stakeholders to support the gathering, analysis and finalization of information that will be used for associated documentation.   Skills: Experience working in a fast-paced (preferably Agile) IT environment Required 7 Years Experience translating technical information into clear, concise documents to be used by technical and non-technical personnel Required 7 Years Experience documenting communications, minutes, agendas, and presentations for stakeholder groups Required 7 Years Experience documenting system documentation, requirements, and release notes Required 7 Years Experience documenting status reports, standard operating procedures (SOP), policies and procedures, CMS documentation related to MMIS Certification Desired 7 Years Jira, SharePoint, Visio Required 7 Years Experience working in Medicaid, Health IT, Health Insurance environment Highly desired 7 Years State Government experience Nice to have 7 Years Excellent communication skills, both verbal and written Required 7 Years    

Job 25502: Business Integration Analyst   Our client is seeking an Expert Business Integration Analyst – an expert level business analyst -- to support the business process analysis and requirements gathering to ensure effective implementation of Technology systems supporting the Medicaid Enterprise Systems.   The support will involve the development and documentation regarding various Departmental Information Technology systems for the primary business functions for Medicaid. This documentation will support a wide range of objectives that include user guides, CMS certification, enterprise architecture and procurement. While some of this documentation will be highly technical, most of the documentation must be written for consumption by both technical and non-technical audiences. A key function of this role will be the collection of technical specifications that must consolidated into cohesive documentation that is both accurate and easy to understand. Identify and document business processes and data flows Identify and document detailed business requirements related to the business processes Document gap analysis, and assist with the development of project artifacts including test plans Support the development of the procurement documents including the RFP Coordinate necessary meetings to determine business requirements Additional tasks are documenting the requirements traceability and participating in user acceptance testing.   Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Description: Collect documentation requirements from business and technical staff. Collaborate with technical staff to consolidate and interpret technical information. Plan, design, research, write and edit a range of documents including; user guides, manuals, statements of work, training materials, policies, proposals, etc. Edit written documentation from IT staff to create unified and consistent documentation. Develop an understanding of the business functions and systems in support of articulating the objectives within the associated documentation. Coordinate and meet with various teams, vendors, and stakeholders to support the gathering, analysis and finalization of information that will be used for associated documentation.   Skills: Experience working in a fast-paced (preferably Agile) IT environment Required 7 Years Experience translating technical information into clear, concise documents to be used by technical and non-technical personnel Required 7 Years Experience documenting communications, minutes, agendas, and presentations for stakeholder groups Required 7 Years Experience documenting system documentation, requirements, and release notes Required 7 Years Experience documenting status reports, standard operating procedures (SOP), policies and procedures, CMS documentation related to MMIS Certification Desired 7 Years Jira, SharePoint, Visio Desired 7 Years Experience working in Medicaid, Health IT, Health Insurance environment Desired 7 Years State Government experience Nice to have 7 Years Excellent communication skills, both verbal and written Required 7 Years

Job 25469: Sr. Systems Engineer   Responsibilities: Provides mentoring and guidance to developers. Sets team strategy and direction; represents team to senior management and clients. Develops innovative multi-team solutions to complex problems. Demonstrates broad technical leadership, impacting significant technical direction; exerts influence outside of immediate team and drives change. Participates as a member of, and leads, cross-functional development teams. Leads design of complex cross-functional solutions for others to develop Designs, prepares and executes unit tests. Significant time is spent in strategic and creative problem solving. Applies company and 3rd party technologies to highly complex software solutions, while driving innovation. Independently implements end-user or enterprise solutions of significant complexity. Integrates technical expertise and business understanding to create superior solutions for the company and clients. Consults with leadership team, team members, clients and vendors on complex issues to develop effective solutions.   Qualifications: 10+ years experience writing code using .NET and languages such as (and not limited to) C# and VB.Net Advanced understanding of RDBMS databases such SQL Server Experience on multiple full release software development project life cycles Advanced understanding of modern SCM (software configuration management) Advanced understanding of testing tools, unit test and integration test scripting, and testing methodologies Advanced experience using an Integrated Development Environment (e.g., Eclipse, Visual Studio) and development of tool add-ins Strong understanding of basic Database Administration; Able to define quality and security standards Knowledge of Cloud platforms such as Azure and AWS Ability to act as a lead and mentor for Agile teams Typically a technical Bachelor's degree or equivalent experience and a minimum of 10 years of related experience or a Master's degree and a minimum of 10 years of experience.   Knowledge of the following Technology Stack: Kendo UI – Telerik Angular Angular Material PowerBI .NET Core Azure Service Bus Azure LogicApp Azure Functions MS SQL Server REST API Entity Framework   Education/Experience: Bachelor's degree in engineering required. 10+ years experience required.  

Job 25468: LIMS Administrator The resource will be responsible for the support, validation and troubleshooting of the LIMS as well as implementation, administration, training, support, and overall mentoring of the lab staff. The primary responsibilities of this position are to administer the technical aspects of the LIMS to ensure that the system is accurately and efficiently capturing and reporting critical and environmental laboratory data. The resource will also work with laboratory and other entities to create reports and update workflows. In addition, they will be responsible for the successful implementation of the new enhancement features requested by the PHL. The resource will work closely with each of the laboratory sections to ensure that all LIMS processes meet the regulatory requirements of their respective agencies (e.g. Clinical Laboratory Improvement Amendments (CLIA), Environmental Laboratory Accreditation Program (ELAP) and Centers for Disease Control (CDC)) including strict change control and validation protocols. The resource will perform a variety of technical support duties pertaining to computer systems, printers, scanners and related equipment and serve as a first responder for computer, network and hardware/software issues, and communicating with the help desk, opening up issue tickets as needed. Will also serve as the technical representative and liaison between departments and the IT Outsourcer to provide effective technical support for network services and information technology business processes. The resource will act as liaison with the client which will troubleshoot, analyze and resolve system/application related support requests, diagnose computer problems, monitor computer processing systems, and install software and perform tests on computer equipment and programs. The resource may also coordinate with the client when they are setting up VLAN for instruments, computer/audio video equipment, scheduled maintenance, as well as training clients in use of programs. Other job duties may include scheduling minor repairs and ordering catalog items. The resource needs a strong knowledge of computers and operation, including an understanding of hardware and software, operating systems, and basic computer programming. Familiarity with electronic equipment, cellular phones, internet applications and security are required. The resource will need good communication skills as this position requires frequent interaction with managers, executives, clients, vendors and other County departments. Prioritized Essential Duties and Responsibilities 1. Develop, modify and maintain forms/interfaces for data entry into LIMS. 2. Create specific Crystal reports, develop or enhance workflows, create new tests, triggers, write and run queries to extract data including writing SQL scripts in STARLIMS. 3. Work closely with laboratory personnel, vendors and other IT professionals to understand the needs of the laboratory staff and clients, configure and maintain LIMS in a manner that addresses those needs and maximizes the system's potential. 4. Analyze requirements to translate needs into technical requirements. 5. Act as a liaison between the client, LIMS vendor, LIMSs users and ITS to provide end-user support on LIMS application. 6. Formulate and define the scope of work for major upgrades to LIMS through research and fact finding combined with an understanding of applicable systems and laboratory requirements. 7. Prepare Statement of Work and assist with conducting business and functional requirements analysis for system enhancement or replacement. 8. Analyze data trending generated by LIMS for process improvement, general quality control and quality improvement processes. 9. Identify, implement, and document appropriate solutions for problems and issues with the LIMS during daily operations that can improve the laboratory information management process. 10. Train others as appropriate on specific areas of LIMS expertise including employees and external system users. Assist in the development of systems documentation, training materials, and training processes. 11. Identify, evaluate, develop, and redesigns laboratory information system processes and procedures to meet user requirements. Create detailed written requirements. 12. Consult with and advise laboratory management and decision makers to identify, recommend, implement, and support cost-effective technology solutions including system customization as needed. 13. Assist in design, implementation of new LIMS system or version upgrade. 14. Assist with project estimation, planning and tracking of development and implementation tasks. Anticipate dependencies and delays and bring them to the management’s attention. 15. Provide recommendations for the most efficient and cost-effective solutions. 16. Evaluate the existing information processing systems or manual workflows to determine effectiveness and recommend changes to improve production or workflows as required. 17. Assist with UAT during implementation of software application systems. 18. Work closely with management to prioritize business goals and information needs. 19. Prepare user documentation for program specific systems. 20. Work closely with staff, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction. 21. Support client in maintenance, troubleshooting and supporting existing LIMS system (STARLIMS) and interfaces. 22. Work with internal and external clients, ensuring they have access to STARLIMS and can see results. 23. Support client in maintenance of existing instrument interface and working with vendor to develop new instrument interface. 24. Working with client provide variety of technical support duties pertaining to computer systems, printers, scanners and related equipment. Desired Experience Experience in LIMS application management, LIMS implementation experience and laboratory testing experience preferred Experience with CLIA, ELAP, FDA, or CDC preferred Proven knowledge in system testing, validation, problem resolution, and training Background in laboratory computing environment including instrument and system interfaces and familiarity with laboratory procedures Working knowledge of the regulatory environment Strong written and verbal communication skills across different and diverse groups or individuals Ability to establish and maintain effective working relationships with those contacted in the course of the workday Ability to work under pressure and troubleshoot problems Excellent analytical and problem-solving skills Strong experience in application testing Ability to explain technical details to non-technical staff Solid understanding of business practices with fundamental understanding of project management methodology   Desired Technical Skills Strong knowledge of SQL Strong knowledge of Crystal Reports Sound knowledge of Microsoft Office Tools Preferred languages: Jscript, .NET, VBScript, SSL, HL7, XML, Python RDBMS: SQL Server, Oracle   Education/Certifications Bachelor's degree in Information Systems, Computer Science or related field plus two years of work experience in an IT Support Analyst position – OR – any equivalent combination of education, experience and/or training sufficient to demonstrate the required knowledge, skills and abilities   Additional Information Background check and pre-employment drug screen required Must have a satisfactory driving record and valid California State Driver’s License  

Job 25458: Systems Integration Specialist   The Systems Integration Specialist (SIS) provides multi-vendor systems implementation support for deployment and integration efforts of enterprise IT systems supporting Medicaid IT Operations. The SIS works under the direction of the System Integration Engineer (SIE) who is the technical resource to address problems of systems integration and compatibility across multiple platforms. The SIS supports the SIE and the lead Project Manager (PM) in conducting business reviews, documenting current systems, and developing recommendations of how to proceed with integration of applications. The SIA contributes to the planning, implementation and operations of the enterprise system. The SIS is directly responsible for various components of IT Service Management (ITSM) inclusive of incident, change, and release management due diligence activities. Other duties will be assigned by management. The successful candidate will have a good understanding of SDLC, software applications, system integration, and the ability to manage priorities with varying levels of complexity. Knowledge, Skills and Abilities / Competencies Understanding of IT processes such as, applications development, testing, deployment, operations, documentation, standards, and best practices Understanding of MITA Understanding of ITSM processes In-Depth ability to solve problems and rapidly grasp technology concepts Knowledge of applicable business information systems, business system analysis techniques and testing methodologies.   Additional duties for this role will require the ability to: Identify and document business processes and data flows Conduct detailed analysis between the business requirements Document detailed business requirements related to the business processes and tracking requirements traceability Document the gap analysis, and assist with development of project artifacts including test plans. Developing test scenarios and test cases and execution of user acceptance testing Utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project Utilize ITSM tools and software such as JIRA, HP ALM, and Service Now ServiceNow certification required.   Skills: Knowledge of enterprise IT systems, networks, and system interfaces Required 7 Years Ability to manage multiple projects/priorities and function in a fast-paced constantly changing, deadline driven environment Required 7 Years Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, Adobe software etc. Required 7 Years Prior experience work with data analytics or programming Required 7 Years Experience in IT system problem determination, resolution Required 7 Years Understanding of Software Development Lifecycle (SDLC) concepts and process Required 7 Years Knowledge of and experience with IT Service Management best practices and principles Required 7 Years Service Now certification and or hands on system administrator experience with the product Required 7 Years JIRA knowledge or experience and or extensive knowledge and expertise with the product Required 7 Years Knowledge of and experience with Test Management tool products such as the ALM suite Required 7 Years

Job 25452: ETL Data Pipeline Developer   The Data Pipeline Developer is responsible for partnering with key data stakeholders, IT leadership, project managers and architecture leads around the development, management, performance, and optimization of data pipelines that support data flow to the Departments Business Intelligence Data Platform (BIDP) solution. The position has accountability around providing technical expertise to ensure the quality and accuracy of that data, then process, design and present it in ways to help those leveraging the BIDP. The ETL Developer is responsible for: Working with Data Architects, Analysts, and Scientist to aid in BIDP data pipeline efforts Configure ingestion and format validation of the new workstreams Verify initial and incremental data uploads and maintain the workstreams Implement data pipeline-based technologies within and associated with the BIDP environment Perform data pipeline testing Conducting data pipeline optimization, troubleshooting and debugging, report regularly on health and performance of jobs Maintain ownership of release activities interacting with pipeline projects Support and improve data pipeline automation Assist in discovering, evaluating, and qualifying new technologies around BIDP data pipeline functions Partner with BIDP stakeholders to establish and maintain policies, procedures, operational standards around the data pipeline functions Help business in leveraging the BIDP through the data pipeline process 15% Perform data pipeline process management and lifecycle support by outlining the process and setting the boundaries for data consumption and processing within the BIDP. Provide architecture and data flows for the data pipelines. Document the requirements of the data pipeline process, and tools, and manage its development. Work with stakeholder in the development and maintenance of all data pipeline-based documentation. Take part in the development and implementation of data consumption tools within the BIDP environment. Ensure that data pipelines comply with all regulatory standards. Prepare and report on activities and utilization around data pipelines. 65% Develop data pipelines, processes and designs for data being consumed within the BIDP. Identify trends and opportunities for growth through analysis of complex data sets. Evaluate methods and provide source-to-target mappings and information-model specification documents for data sets. Work directly with stakeholders to gather requirements for data pipelines for the BIDP. Work closely with business understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant stakeholders. Define and implement data acquisition and integration logic, selecting appropriate combination of methods and tools within defined technology stack to ensure optimal scalability and performance of the solution 20% Conduct testing of tools and data pipelines. Perform root cause analysis on all processes and resolve all production issues and validate all data and perform routine tests on data sets and provide support to all data pipeline connections. Document all test procedures for BIDP data pipeline tools and processes, and coordinate with stakeholders and exchange partners to resolve issues and maintain quality.   Competencies, Knowledge, Skills and Abilities Required in this Position Strong knowledge and hands-on experience with data pipeline tools Experience in data modeling Knowledge of compliance frameworks PCI, SOX, SOC 2, ISO 27001 and the ability to apply their requirements and concepts to a complex environment Experience in supporting a data warehouse in identifying and revising reporting requirements Knowledge and hands-on expertise with processing confidential data and information according to guidelines Strong interpersonal communication and ability to solve complex problems Hands-on experiences with databases e.g., SQL, MYSQL, Oracle, Redshift (preferred), etc. Experience in model design, segmentation techniques, and ETL Frameworks Knowledge and understanding of micro-services architecture Strong analytic skills, including mining, evaluation, analysis, and visualization AWS, Azure or GCP background (preferably all three) Experience with enterprise level cloud-based development, deployment, and auditing, including: PAAS, IAAS, and SAAS. (preferred) Proficiency in scripting languages e.g., XML, JavaScript, etc.   Education and Experience Required Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, or other related technical degree from an appropriately accredited institution and 3 years of progressive expertise as a data analyst/scientist; or bachelor’s degree from an appropriately accredited institution and eight years progressive experience in the field of information technology; or an equivalent combination of education and experience.   Skill Experience with AWS Services, especially, Data Pipeline, Glue, Kinesis, Redshift Spectrum Required 5 Years In depth experience Amazon Redshift, working knowledge of S3 data lake environment, AWS Certified Database (preferred) Required 3 Years Experience in schema design and data modeling Required 3 Years Knowledge of compliance frameworks PCI, SOX, SOC 2, ISO 27001 and the ability to apply their requirements and concepts to a complex environment Required 5 Years Knowledge and hands-on expertise with Structured Query Language (SQL) Required Strong interpersonal communication and ability to solve complex problems Required Experience in debugging Required Strong technical experience, knowledge, and understanding of micro-services architecture Required Experience with enterprise level cloud-based development, deployment, and auditing, including: PAAS, IAAS, and SAAS. (preferred) Required 5 Years Excellent knowledge of data backup, recovery, integrity for database solutions Required Experience working with Dell Boomi Required 1 Years

Job 25451: Network Administrator The selected candidate will be responsible for providing technical support for planning, designing, maintaining and integrating IED local and wide area network infrastructure and will have input into the Cisco architecture deployed throughout the IED Delivery Center. The person in this position must be able to communicate well and needs to be a highly technical and eager individual with numerous years of experience in a large enterprise environment. CCNA and CCNP certificates are a plus, but not required if the candidate possesses a demonstrable level of commensurate hands-on experience. DESCRIPTION OF DUTIES: Installs, configures, maintains, monitors and manages IEDs network infrastructure consisting of Cisco switches, routers, firewalls, and wireless LAN controllers and all associated hardware and software. Performs Network Management functions utilizing various industry tools to monitor, test, verify, troubleshoot and resolve complex Delivery Center network problems by working with users, service providers, and others to resolve problems.   Assists in the planning and design of the overall IED LAN/WAN network architecture including: Network bandwidth analysis and capacity planning. Detailed specifications and schematic engineering drawings/ Visio for network enhancements and modifications. Proactively identifies and troubleshoots issues related to highly complex network problems and works them to resolution, including the communication of progress to managers. Configures, deploys, and maintains Cisco routers, switches, firewalls and other appliances on the IED network. Works to design and Install highly complex networks as well as develops techniques to optimize the network for maximum efficiency. Evaluates current and future network needs and prepares technical solutions and recommendations. Investigates, evaluates, and makes recommendations on new and emerging technologies as part of ongoing hardware support and refresh cycles. Leads and provides technical and high-level guidance to Delivery Center projects. Administers the Delivery Centers Access Control Servers as well as the Identity Services Engine (ISE) for authentication to network devices, WLAN, and VPN environments. Assists in the operation of the Enterprise Cisco AnyConnect VPN environment and Adaptive Security Appliances for VPN concentration for remote connectivity of IED personnel and Business Partners. Maintains a strong understanding, and assists in the operation, maintenance, and support of Enterprise VOIP systems within IED.   Acts as the WLAN administrator and possesses working knowledge of: Cisco 8510 WLCs Prime Infrastructure for management and monitoring Various Cisco APs (3700, 3800, 9800 series) RF experience (beneficial, but not required) H-REAP Certificates for authentication of mobile devices BYOD WLAN security and authentication Cisco Identity Services Engine (ISE experience would be a big plus, but IED is willing to train the right individual if they possess many of the other qualities and skills needed.) Reviews the development of configuration standards. Provides technical assistance to develop RFPs, RFQs, and other specification documents to acquire hardware, software and/or IT Services. Develops documentation for the configuration of all network components including setup, installation, and overall deployment of network hardware and software. Creates Visio diagrams of the network for documenting new and existing network elements. Ensures that all existing and new networks meet or exceed the security requirements set forth by the Office of Administrations ITPs. Verifies renewal of maintenance contracts for network related hardware. Participates in trouble ticket resolution and reporting. Supports remote IT staff with complex network-related issues. Supports central office staff and business partners with network-related issues to assist in the troubleshooting of delivery center applications. Supports WAN, LAN, WLAN, and VPN certificates as well as LDAP, AD, Cisco adaptive security appliances, Checkpoint Firewalls VSX, network segmentation, monitoring, and alerting. Communicates effectively both verbally and in writing with other employees, vendors, and business partners. Maintains a strong knowledge of virtual private networks on Cisco ASAs with AnyConnect, Cisco ISE for authentication, as well as site-to-site VPN. Maintains a strong knowledge of Windows products including Windows Server and Windows workstation operating systems, personal computer software setup and installation, PC connectivity products, and PC hardware connectivity. Maintains a strong understanding of various protocols including BGP, EIGRP, HSRP, and VRRP. Maintains a strong knowledge of network monitoring tools and automation. Performs other duties as required.   ADA REQUIREMENTS: Equipment in use in Job Performance: Personal Computers, servers, network components, telephones, calculator, copy machines, printers, faxes, cell phones and common writing devices. Must be able to lift 50 pounds. Must be able to work from a step ladder.   DECISION MAKING: Plans the work and assigns work to subordinates in terms of goals and objectives, discussions with employees and supervisors are held to review the status of assignments. Overall performance of the network team and availability/performance of the network and customer satisfaction are factors used to determine level of success.   ESSENTIAL FUNCTIONS Operates a personal computer and other IT hardware devices. Excellent communication skills; ability to write clearly and concisely. Ability to provide customer service and business operations support. Ability to develop project documentation and procedures for to sustain application support Organize and manage multiple concurrent activities. Ability to assess issues/problems and make appropriate decisions for resolution. Maintain a knowledge base of the concepts and capabilities of IT hardware and software resources. Occasional travel to perform duties.   Skills Network Routing Required 6 Years Network Switching Required 6 Years Cisco ASA/Firepower Required 6 Years Cisco Nexus Desired 4 Years CCNP Desired 4 Years 4-year college degree Desired 4 Years Application Load Balancing (Citrix NetScaler) Nice to have 3 Years Skype for Business Nice to have 2 Years Microsoft SCOM Nice to have 2 Years SolarWinds Orion Nice to have 2 Years

Job 25441: Performance Tester   Our client is seeking an experience tester. The Performance Tester assists with load, stress, and performance testing required for software applications. Responsibilities: Duties include reviewing and understanding all business, design, and functional requirements, gathering proper system requirements in order to create suitable performance test plans, test strategies, test scenarios, load test scripts, and test data; setting up performance monitoring; executing bottleneck, baseline, scalability, and breakpoints tests to ensure benchmarks are met; evaluating performance measurements and analysis of test results; and working with other project team members to diagnose performance related problems. Position also helps coordinate and ensure that all testing activities and deliverables are on time; and verifies all software applications are thoroughly performance tested and meet performance test goals. Assigns ratings to defects according to established severity and priority levels Performs compatibility testing with various mobile devices to ensure that functionality working as expected Escalates issues to project leadership as needed Develops Requirement Traceability Matrix (RTM) detailed Test Plan and test scenarios. Works closely with project manager, test leads, and project team to support the project and manage assigned deliverables Logs defects in the application through JIRA or ALM QC during test cycles and verifies fixes Tests applications on iOS and Android platforms Tests the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi. Attends demos and interacts with stakeholders during User Acceptance Testing Supports QA approval process Perform QA Smoke, Acceptance, Regression, Function, UI, Usability and Compatibility Testing Test Mobile app`s behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video calls, other conditions, as appropriate Actively participates in scheduled QA team meetings to discuss SQA testing process Suggests improvements to the application design and features   Skills: Experience in test automation programming on mobile apps Required 5 Years Strong problem-solving skills Required Self-motivated, ability to work with minimum direct supervision Required Ability to produce test cases, develop scripts, and needed content based on real world scenarios Required Possesses good communication, organizational and interpersonal skills Required Develops detailed documentation on defects allowing others to recreate issues Required

Job 25439: Lead EDI Specialist   Our client is seeking a Lead EDI Specialist to perform work related to support the Medicaid Reform Project.   This position is responsible for the following activities related to a critical system being developed in-house: High degree of business and technical knowledge with significant practical experience in HIPAA X12 EDI Transactions. Expert in EDI mapping for 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Develop and execute test scripts related to X12 Transmission Conducts QA and Testing on EDI applications Develop and execute Test scripts related to X12 Transmission Experience setting up users/new Trading Partner relationship/Standards/Envelope and full cycle testing Provides technical support during and after implementation for healthcare electronic data interchange applications Responds to inquiries regarding EDI issues with encounter claims and trading partner activities Management of catalog of EDI document types such as 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Communication between Trading Partners and department Maintain detailed documentation and process flow of all EDI processes Identify and facilitate issues with partner data mapping from onset through completion Process and monitor all inbound and outbound X12 transactions Support Customer Service group with EDI related issues Identifies, recommends and implements process improvements in support of the EDI system Troubleshoot EDI document processing errors and work with trading partners directly to resolve in a timely matter Conducts analysis of EDI transactions and is responsible for documentation and reports Collaborate with EDI partners to resolve transmission problems. Track day-to-day EDI & batch processes to identify and address problems as they arise reporting levels of activity using key established metrics for senior management Effectively communicate issues and needs with internal business partners, external vendors, and healthcare providers Develops and maintains cross walking and validation rules for file exchanges Triages incoming EDI issues thru monitoring Ability to communicate effectively with technical and business staff Support internal resources to resolve issues, answer questions, and retransmit EDI documents when necessary Work with end users to ensure user acceptance testing is thorough and complete Employees should be able to work independently with minimal supervision. Knowledge of Agile Methodology   Skill Required / Desired Amount of Experience Expert in developing and executing test scripts related to X12 EDI Transmission Required 7 Years Demonstrated proficiency in conducting QA and testing on EDI applications Required 5 Years Expert in EDI mapping for 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Required 5 Years High degree of business and technical knowledge with significant practical experience in HIPAA X12 EDI Transactions. Required 5 Years Strong understanding of healthcare claims processing - Claims, Provider, Eligibility Highly desired Experience setting up users/new Trading Partner relationship/Standards/Envelope and full cycle testing Required 2 Years Experience in creating and managing catalog of EDI document types such as 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Required 3 Years Working knowledge of Medicaid and/or MMIS Highly desired Excellent verbal and written communication skills with the ability present to both technical and business audiences. Desired Proven experience in processing and monitoring all inbound and outbound X12 transactions Required 3 Years Knowledge of Agile Methodology Required 2 Years Experience in collaborating with EDI partners to resolve transmission problems. Required 2 Years

Job 25437: Developer/Programmer   The continued and dynamic expansion of IT systems and process changes at the Commission is necessary to model new conjoined systems for all critical departments. It also reduces paper reports, increases information sharing among divisions and eliminates repetitive work. The  Developer will assist the client in the planning, analysis, design and implementation for the Pricing System and enhancements for all existing systems. Our current IT support staff is limited to provide this system support.    Responsibilities: Must have extensive experience working as Full stack .Net MVC/ jQuery / SQL Server in a fast-paced environment. Work with application end-users to determine and document functional requirements for application software and translates those requirements into use cases in Azure DevOps Boards. Serves as the lead developer and subject matter expert on the most complex technical design solutions in software development. Performs comprehensive technical analysis of development and programming solutions for all applications. Independently Code and Unit Test the complex modules according to IT industry best practices. Ensure each module satisfies the requirements of the software at the conclusion of integration testing. Performs quality review of all developer work for completeness, accuracy and fulfillment of requirements. Works with management to provide ongoing updates and challenges. And effectively communicates (verbal, written) with colleagues, end-users. Recent and extensive experience with production support work. Expertise in ‘Manually’ debugging of web based .Net MVC applications that are in production and going into production. Experience performing maintenance and enhancements of existing applications built in .Net MVC, jQuery and SQL Server Strong SQL experience in writing complex queries to pull data to meet end-user needs. Fast learning ability to learn and understand the current applications and databases to provide data reports for production support. Demonstrated expertise in all the required qualification skill set below.   Skill Required / Desired Amount of Experience General application development using any language(s) Required 12 Years Highly skilled senior C#, ASP.NET MVC developer Required 10 Years JavaScript, JQuery Required 10 Years SQL Server Required 10 Years Design and develop web software solutions using agile methodologies and techniques Required 5 Years Proficiency of LINQ-to-objects and LINQ-to-entity Required 5 Years Entity Framework core Required 5 Years Creating technical documentation Desired 5 Years Experience with Razor pages Desired 3 Years CSS, Bootstrap Desired 3 Years Restful API experience Desired 3 Years Crystal Reports and/or any reporting services on SQL Server database Desired 3 Years

Job 25436: Duties/Responsibilities:  Review collateral and credit documents calculate income for compliance with agency guidelines as well as  Virginia Housing. Decision loan for purchase or pend, enter data required in Loan Origination System.  Knowledge/Skill Requirement:  Knowledge of closing and credit documents not limited to but to include Note, CD, Title, Insurance, Appraisal,  credit report and other documents necessary to determine borrower eligibility. Knowledge of FHA, VA, USDA,  Fannie Mae and Freddie Mac regulations as well as Virginia Housing guidelines. 

Job 25432: Implementation Project Manager   The Implementation Project Manager (IPM) will be responsible for leading the efforts associated with procurement, design, development and implementation of modular IT systems. The IPM will be accountable for the outputs required to ensure the impact of new or upgraded IT systems is effectively managed to support the delivery of desired business and technology outcomes. The role will work with the business change and process improvement teams to support and guide them through the required steps. The IPM will monitor, track, schedule, document, assess quality, and articulate the way changes affect the users on a day-to-day basis and ensure that thorough testing of systems and scenarios occurs throughout the implementation. This role will also support the federal certification exercise and associated planning processes. ITSM knowledge and working in a multi-vendor matrixed resource environment are paramount as well.   This resource may interface with Division Leadership and Subject Matter Experts (SME) as required to complete the work. This role is focused on managing and monitoring integration efforts and compliance. Participation in drafting procurement documentation, Request for Proposals (RFPs) is key aspect. Interface with business stakeholders will occur daily.   Skill Required / Desired Amount of Experience Knowledge of Enterprise IT Systems, system integration principles, and associated change management best practices. Required 5 Years Ability to provide project management support and manage the day-to-day vendor and contract activities to ensure desired outcomes Required 5 Years Has an understanding of CMS’ Seven Standards and Conditions and the Medicaid program Required 7 Years Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environment Required 5 Years Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software Required 7 Years Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels Required 7 Years Extensive knowledge of test management principles and best practices Required 5 Years Managed Care knowledge and or experience Required 5 Years

Job 25431: Systems Integration Specialist   The Systems Integration Specialist (SIS) provides multi-vendor systems implementation support for deployment and integration efforts of enterprise IT systems supporting Medicaid IT Operations. The SIS works under the direction of the System Integration Engineer (SIE) who is the technical resource to address problems of systems integration and compatibility across multiple platforms. The SIS supports the SIE and the lead Project Manager (PM) in conducting business reviews, documenting current systems, and developing recommendations of how to proceed with integration of applications. The SIA contributes to the planning, implementation and operations of the enterprise system. The SIS is directly responsible for various components of IT Service Management (ITSM) inclusive of incident, change, and release management due diligence activities. Other duties will be assigned by management. The successful candidate will have a good understanding of SDLC, software applications, system integration, and the ability to manage priorities with varying levels of complexity.   Knowledge, Skills and Abilities / Competencies Understanding of IT processes such as, applications development, testing, deployment, operations, documentation, standards, and best practices Understanding of MITA Understanding of ITSM processes In-Depth ability to solve problems and rapidly grasp technology concepts Knowledge of applicable business information systems, business system analysis techniques and testing methodologies.   Additional duties for this role will require the ability to: Identify and document business processes and data flows Conduct detailed analysis between the business requirements Document detailed business requirements related to the business processes and tracking requirements traceability Document the gap analysis, and assist with development of project artifacts including test plans. Developing test scenarios and test cases and execution of user acceptance testing Utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project Utilize ITSM tools and software such as JIRA, HP ALM, and Service Now   ServiceNow certification required.   Skill Required / Desired Amount of Experience Knowledge of enterprise IT systems, networks, and system interfaces Required 7 Years Ability to manage multiple projects/priorities and function in a fast-paced constantly changing, deadline driven environment Required 7 Years Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, Adobe software etc. Required 7 Years Prior experience work with data analytics or programming Required 7 Years Experience in IT system problem determination, resolution Required 7 Years Understanding of Software Development Lifecycle (SDLC) concepts and process Required 7 Years Knowledge of and experience with IT Service Management best practices and principles Required 7 Years Service Now certification and or hands on system administrator experience with the product Required 7 Years JIRA knowledge or experience and or extensive knowledge and expertise with the product Required 7 Years Knowledge of and experience with Test Management tool products such as the ALM suite Required 7 Years

Job 25427: Cloud Systems Analyst   Must have the ability to development, test, evaluate, and maintain multi-tiered production environments on and off premise. Expertise to include the best security practices and standards such as NIST 800-171, 800-53, PCI DSS, FERPA, GLBA, HIPAA, etc.  This position’s responsibilities require independent analysis, communication and problem solving. Duties are performed with little supervision and require initiative and judgment.    Supervision Received and Exercised Receives direction from the Information Technology (IT) Security Engineer.   Essential Duties may include, but are not limited to, the following: Provide expert subject matter services for all cloud services including but not limited to: AWS, Microsoft Azure, Google, etc. Provide subject matter expertise on cloud automation and security. Install, operate, maintain and upgrade Microsoft, Linux, and VMware hosts. Installs operating system software, patches, and upgrades within cloud environment. Works with IT leadership to design new cloud infrastructure plans and services. Develop, document, and validate policies, processes and/or procedures relating to a variety of cloud concepts and standards. Analyzes systems performance to identify potential opportunities for improvement in areas such as the virtualized environments, hardware infrastructure, backup and archive systems, data storage environment, and cloud environment systems and services. Analyze, troubleshoot, and resolve instance, software, and network related cloud issues. Develop cloud security metrics.  Applies technical knowledge to be a resource for all areas of the College community on implementation of applications, security tools and solutions. Assist in the design, installation, implementation, documentation, and maintenance of the College’s disaster recovery processes. Works along-side IT security analyst and other MIS staff to properly setup and maintain cloud applications free of risks and vulnerabilities. Work with 3rd party cloud vendors to obtain security assessments through software monitoring tools to reduce risk and vulnerabilities to the College. Assist with the project development stages of organization, design, implementation, maintenance and analysis.  Establishes, cultivates, and maintains effective working relationships with internal partners and external constituencies, managing outreach to key partners and leveraging these relationships to best support the seamless execution of admission events. Occasionally required to perform maintenance activities and/or respond to emergencies outside the scope of a “normal” working day, 8 am to 5 pm. Frequently required to stand, bend, stoop, kneel, crawl, and walk. Occasionally required to climb stairs. Must occasionally lift and/or move up to 30 pounds. Required to use hands to finger, handle, or feel object, tools, or controls, and reach with hands and arms. Hear Audible equipment indicators and verbal communications in the environment. Must see with sufficient close vision, distance vision, color vision, peripheral vision, and depth perception; and focus adjustment to differentiate light/color intensity and evaluation of perceivable changes in the environment. Perform related duties as assigned.   Qualifications Proven technical methods in solving cloud issues involving IT environments. Microsoft and Linux server based Operating Systems and Hypervisors. Networking concepts (TCP/IP, DNS, DHCP, VPN) and server database administration (MS SQL, My SQL). State government rules and regulations. Troubleshooting, problem-solving techniques and repair techniques. Database concepts, installations, best practices. Track-IT or similar ticket tracking system.   The following or similar technologies: Azure, AWS, Google, Office 365, VMWare, Cloud Essentials, etc. Active Directory, Active Directory Federation Services, and LDAP. Information Technology Security concepts and best practices. Principles of Client Server technologies and VMWare Virtual Infrastructure.   Ability to: Quickly and efficiently, identify and resolve technical issues. Maintain and manage an extensive cloud electronic mail system. Develop solutions to cloud automated tools and processes. Demonstrate a thorough understanding of cloud server vetting and patching. Identify risks, vulnerabilities and remediate immediately to reduce exposure. Plan, organize and prioritize work with a minimal amount of supervision Establish and maintain working relationships with those contacted in the course of work. Coordinate with multiple 3rd party cloud vendors and develop solutions for potential risks. Communicate clearly and concisely, both orally and in writing. Lift and/or carry up to 30 pounds Maintain an effective working relationship within the College community. Interpret, write and apply College policies, procedures, rules and regulations.   Experience and Training Guidelines Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.    A typical way to obtain the knowledge and abilities would be: Experience: Two years of working in an IT computer field required. Three years of hands-on technical experience in the cloud administration.   Demonstrated technical expertise in leveraging cloud concepts and optimizing best practices is required. Experience with Windows server/Linux administration in a platform is a must. Office 365 administration is required.  Knowledge of administration, integration skills, networking and database fundamentals are a plus.  Azure experience is a plus. Ability to work under pressure on multiple tasks, completing them accurately and in a timely manner.   Training & Certifications: A Bachelor’s degree from an accredited College or University in computer technology, computer science, information security, or related field.   Certifications: AWS Certified Solutions Architect is preferred CompTIA Cloud+ is preferred MCSA: Cloud Platform certification – highly preferred GCP – Google Cloud Platform – is preferred   Skill Required / Desired Amount of Experience Two years of working in an IT computer field required Required 2 Years Three years of hands-on technical experience in the cloud administration Required 3 Years Demonstrated technical expertise in leveraging cloud concepts and optimizing best practices is required Required 3 Years Experience with Windows server/Linux administration in a platform is a must Required 3 Years Office 365 administration is required Required 3 Years Proven technical methods in solving cloud issues involving IT environments Required 3 Years Networking concepts (TCP/IP, DNS, DHCP, VPN) and server database administration (MS SQL, My SQL). Required 2 Years The following or similar technologies: Azure, AWS, Google, Office 365, VMWare, Cloud Essentials, etc. Required 3 Years Active Directory, Active Directory Federation Services, and LDAP Highly desired 2 Years Information Technology Security concepts and best practices Highly desired 2 Years Client Server technologies and VMWare/Hypervisors Virtual Infrastructure Highly desired 2 Years Ticket tracking system Highly desired 2 Years Database concepts, installations, best practices Highly desired 2 Years NIST 800-171, 800-53 Highly desired 2 Years PCI DSS Highly desired 2 Years FERPA Required 2 Years GLBA Highly desired 2 Years HIPAA Highly desired 2 Years Identify risks, vulnerabilities and remediate immediately to reduce exposure. Required 3 Years

Job 25426: Java Developer   Our client seeks a contract Java Developer to assist with the development and implementation of their projects. This resource will have delivery responsibilities to work closely with senior technical consultants on case management system design and development.   Duties include assisting with design requirements development, code development, Joint Application Development (JAD) sessions, functional design and life cycle management for the implementation. Responsibilities also include reporting status to the project manager and adhering to the client’s policies and procedures.   Skill Required / Desired Amount of Experience Experience as a Java developer with experience in the full life cycle of requirements through functional design and testing. Required 7 Years Experience in problem identification and integration of technical skills to address and solve issues. Required 7 Years Experience in translating and communicating technical concepts to both technical personnel and non-IT business users. Required 7 Years Experience with creating and writing technical documens using MS Office products, Visio, Word, Excel, and PowerPoint. Required 7 Years Ability to develop relationships/partnerships with customer by responding to needs and exhibiting an sense of urgency; independently identify options. Required 7 Years Ability to organize, prioritize, and follow complex and/or detailed technical procedures. Required 7 Years Experience using JavaScript. Required 7 Years Technical knowledge in the following areas of web application system analysis and programming: Java, J2EE, J2SE, XML, and XSL. Required 7 Years Technical knowledge of Eclipse, HTML, Cascading Style Sheets and Web Services Standards (SOAP and WSDL). Required 7 Years Experience with Oracle database platforms and tools. Required 7 Years Experience with JavaScript and IBM Websphere. Required 7 Years  

Job 25417: Sr. AWS Developer   Our client is working on migrating existing data center and applications into Amazon cloud. Skills and experience required for cloud architecture and development are not available in house. Contractor will work on assignment of AWS application and databases migrations, cloud data center migration tasks for the setup of various cloud services, COVID related setup for Amazon Connect, Document migration proof of concept, setup, migration and integration for the move from hosted DDM to cloud. Other cloud architecture and development needs.   Skill Required / Desired Amount of Experience 10 years overall development experience with 3+ yrs with AWS Cloud services using advanced JavaScript frameworks and JSON supported technologies. Required 10 Years Demonstrated experience in design and implementation of micro-services architecture and RESTful web services. Required 10 Years Experience with AWS Lambda, AWS SQS, AWS EC2, AWS S3, Amazon Connect. Required 3 Years Experience developing with AWS services (AWS Simple Queue, AWS simple, workflow, etc.) with appropriate SDKs. Required 3 Years Experience developing with AWS databases (RDS, DynamoDB, Aurora, and PostgreSQL). Experience migrating SQL or Oracle databases to AWS databases. Required 3 Years Experience in migrating of document storage to AWS S3. Required 3 Years Knowledge of cloud reference architectures and AWS best practices. Required 3 Years Experience in deploying products in AWS. Experience with Kubernetes and/or Docker. Required 3 Years Experience of code-level application security (encryption, IAM roles, etc.). Required 3 Years Experience with migration of legacy .NET or similar applications to micro services architectures. Required 10 Years

Job 25415: Lead Tableau Developer Our client is seeking a Lead Tableau Dashboard Visualization Developer to support work. This position will closely work with the Technical Lead for developing the data visualization for SLA and performance monitoring within the EPS system. This position will need to work with Division staff and other stakeholders to understand the requirements and providing technical support/guidance.   Following are some of the Skills required to support this position: Responsibilities of the Dashboard Visualization Developer include: Collaborate with internal stakeholders to deliver clear and well-thought out dashboards and data visualizations. Work on a collaborative team to plan, design, develop, test, deploy and ensure the adoption of a comprehensive business intelligence solution. Elicit requirements from stakeholders while consulting them on the best approach to achieve their broader business objectives. Continue to improve your visualization development skills and perpetually seek training and additional knowledge. Be open and willing to sharing that knowledge with the rest of the team. Requirements of the Dashboard Visualization Developer include: 3+ years of experience with Tableau, primarily in a role focused on developing dashboards or reports or other data visualizations. Experience working with internal stakeholders to gather requirements, prototype potential dashboards and deliver a finished BI artifact. Understanding of ETL, SQL process to be able to work with technical team on delivering necessary data for your dashboards. healthcare experience is a plus, but not required.   Skill Required / Desired Amount of Experience Should have the capability to translate business requirements into technical solutions Required 3 Years Proven working experience as a Dashboard Visualization Developer Required 3 Years Technical expertise regarding data models, database design development, data mining and segmentation techniques Required 5 Years Strong knowledge on SQL, Pl/Sql Required 5 Years Strong knowledge of and experience with reporting, databases Required 5 Years Strong experience with ETL techniques Required 5 Years Hands-on experience in different file transfer methodologies and different file types and layouts Required 7 Years Experience with Tableau, dashboard design and develop Required 5 Years Excellent verbal and written communication skills with the ability present to both technical and business audiences. Desired Strong experience in Healthcare and Healthcare Claims Processing Required 3 Years Hands on ETL tool experience Desired 4 Years Proven experience delivering Business Intelligence solutions Desired 4 Years Local candidates only. Required

Job 25414: IT Project Manager   Skilled project manager desired to assist with scheduling, budgeting, and managing information technology projects for multiple agencies. Able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Description (including, but not limited to): Knowledge of North Carolina state government organization, structure and IT oversight and management structure and mechanisms. Knowledge of the Project Management process, procedures, documentation, checklists, and reporting criteria Managing scope, resources, timelines, costs/budget, quality, communication, and procurements to meet the goals of the State Responsibility for the successful completion of end to end project work, including all work products Oversight of projects comprised of multiple deliverables, including delegation and coordination of tasks Responsibility for creation and management of the integrated project plan, execution of the project plan, project status, meetings, scope changes, risk and issue tracking/mitigation, coordination across project teams, etc. Negotiations internal and external to the project teams Development and execution of training and education on standard project management requirements and methods, facilitating project governance and reporting, and creating models to improve business decisions   Skill Required / Desired Amount of Experience Knowledge of North Carolina state government organization, structure and IT oversight and management structure and mechanisms Required 7 Years Knowledge of the Project Management process, procedures, documentation, checklists, and reporting criteria Required 7 Years Managing scope, resources, timelines, costs/budget, quality, communication, and procurements to meet the goals of the State Required 7 Years Responsibility for the successful completion of end to end project work, including all work products Required 7 Years Oversight of projects comprised of multiple deliverables, including delegation and coordination of tasks Required 7 Years Responsibility for creation and management of the integrated project plan, execution of the project plan, project status, meetings, scope changes Required 7 Years Responsibility for creation and management of risk and issue tracking/mitigation, coordination across project teams, etc. Required 7 Years Negotiations internal and external to the project teams Required 7 Years Development and execution of training and education on standard project management requirements and methods Required 7 Years Development and execution of facilitating project governance and reporting, and creating models to improve business decisions Required 7 Years Project Management Professional (PMP) Certification preferred Highly desired 7 Years State government experience preferred Highly desired 7 Years Experience managing enterprise-wide programs/projects preferred Highly desired 7 Years Experience in developing reports and graphical presentations for technical and non-technical audiences Highly desired 7 Years Experience with Microsoft Office suite of products and Project Server Highly desired 7 Years

Job 25413: Test Automation Team Lead   Our client requires the assistance of a contract resource to serve as a Test Automation Agile Team Manager to support the management and oversight of automation testing efforts.   Responsibilities: This Test Automation Agile Project Manager will facilitate delivery across teams and manage dependencies across teams. The Test Automation Project Manager is responsible for defining an automated testing strategy and adopting approach considering current situation and best testing practices, manage project timelines, resources, quality and risk; including, milestone planning and reporting, budget analysis, project staffing, status reporting, and other basic project administration activities. Duties include creating automated testing standards and ensuring all automated testing related activities are carried out as per the standards, providing training to the team on test automation, and monitor continuous improvement through maturity assessment of the teams, checking quality of automation across program, and design automated test scripts that can be reusable.   The position requires a strong blend of Project Management business analysis and technical experience and the ability to work well in a team environment, as well as skills to facilitate communication, team focus, influence, service oriented, problem solving, analytic thinking, planning, personal development and decisiveness. Using these attributes, the candidate will communicate individual roles and project/program expectations for both internal and external teams, develop detailed project plans and schedules, provide work direction and leadership to assigned individual project members; including scheduling, assignment of work and review of project efforts. This position also monitors and audits project or program milestones and critical dates to identify potential jeopardy of project schedule and identifies ways to resolve schedule issues, provides required project status reporting, assesses variances from the project plan, gathers metrics, and develops and implements changes as necessary to ensure that the project remains within specified scope and is within time, cost, and quality objectives Skill Strong leadership and communication skills. Required 7 Years Experience mentoring automated testing strategy, DevOps, and continuous testing. Required 7 Years Proficiency in developing testing design and strategy for large program in agile/scaled agile model (preferably in SAFe), testing goal and objectives Required 7 Years Experience organizing meetings, maintaining project plans, budgets and status reports; providing feedback on standards and approaches to the work Required 7 Years Experience with Agile practices and other structured methodologies (i.e., Scrum, Waterfall, Iterative, RUP, or PMI). Required 5 Years Experience with Project Management tools, including Selenium, TOSCA, ALM, MS Project, JIRA, and SharePoint. Required 7 Years Demonstrated ability to enlist support across functional teams within a matrix organization to obtain results. Required 5 Years Working knowledge of Project Management Standards common in project management methodology. Required 5 Years Expertise in using MS Excel, MS Word, and MS PowerPoint. Required 5 Years Demonstrated experience using analytical and creative problem-solving skills Required 5 Years Track record of driving the delivery of projects on time. Highly desired 5 Years Ability to work on multiple priorities and/or projects simultaneously without impact to quality of work. Highly desired 5 Years Experience with software end-user change management strategy and execution. – Highly desired 5 Years Strong risks and business impact analysis and reporting skills. Highly desired 5 Years Demonstrated strength in problem definition and resolution. Highly desired 5

Job 25353: Attributes: Drive for creating smart, intuitive, and accessible digital products and experiences. Passionate about problem solving and excellent at creating elegant solutions from complex business problems. Displays an advanced level of knowledge of interaction design best practices and can align business goals with user needs. Stay up-to-date on the latest tools, UX and design trends, and proactively seek additional learning and training in these areas. This could be the opportunity for you if: · You have an advanced level knowledge of experience strategy, information architecture, task flows, user interface and interaction design, wireframing and prototyping. · You are self-motivated and a strategic thinker, exceling at providing highly creative ideas to all your engagements. · You thrive in an environment that requires strong problem-solving skills. · You enjoy collaborating with other Interaction Designers, Researchers, Developers, and Analysts. · You have a proven ability to meet tight deadlines independently in a fast-paced and innovative environment. Responsibilities may include: · Crafting innovative information architectures, task flows, wireframes, and prototypes that follow interaction design and accessibility best practices · Creating clean, informative, and concise presentations for clients and internal teams that communicate the rationale behind your designs · Consulting with clients and team members on the benefits of user experience and design Desired Skills and Experience: · Strong written and verbal communication skills · Ability to create clean, detailed, deliverables with high production value; e.g., flows, wireframes, prototypes, presentations · Strong conceptual and visual communication skills · Working knowledge of software development lifecycle and development practices · Advanced proficiency using tools such as Sketch, Invision and Axure · 5 years professional experience · 4-year+ degree, BA or BS in design, information sciences, HCI, or psychology

Job 25212: This position is responsible for face-to-face assessments of vulnerable populations for various clients. Persons being assessed reside in the community or in facilities. Assessor Reviewers also may complete review decisions regarding services needed to be successful in the community. Essential Functions: Performs face-to-face assessments of persons with disabilities. Collaborates with health care providers and ancillary service providers to create or validate the appropriate treatment plan. Documents assessment results for the individual member status or negotiates service plan as needed. Provides ongoing education. May communicate with all health care providers to ensure appropriateness of care. Performs miscellaneous duties as assigned. Requirements: - A Registered Nurse with a current and unrestricted state license; or - Licensure at the independent level in a health-related field; or - A Minimum of three years experience in working with persons with disabilities. Additional Requirements: - Two or four-year degree or Master's degree in a health care or related field. - Must have experience with interviewing and communicating with individuals with ID and Autism and administering standard assessments - Excellent communication skills and computer experience. Additional Comments: This may be a home-based position that primarily will travel to cover a geographic area. As business needs and assessment volumes vary, additional travel outside of the primary geographic area may be required. Experience in human services and working with individuals who have disabilities is strongly preferred. Positions working on specific contracts may require valid driver’s license, first aid/CPR certification, and up to 95% local and overnight travel

Job 25145: Regional Containment Advisor   Job Overview Purpose of Position: The Regional Advisor is a public health professional responsible for coordinating case investigation and contact tracing activities within a region. Advises on the technical aspects of the work processes, troubleshooting challenges and identifying solutions. Tracks progress of the unit, assessing data on productivity and timeliness of interviews and application of and compliance with interventions for cases and contacts. Conducts quality assurance of interview methods, application of confidentiality laws, and data collection. Communicates with sites affected by exposure to a person with COVID-19, advising them on steps they need to take to prevent infection. Coordinates with district, regional, and central office staff engaged in the pandemic response, reporting data on progress and activities as requested and conferring with investigators and leadership about challenging disease control situations. Employee follows established policies and procedures for all case investigation functions and activities, but independent judgement and actions based on a solid foundation of knowledge and experience will also need to be applied.   Minimum KSAs: Considerable knowledge of the cause, transmission, treatment, and prevention of communicable diseases and other events of public health importance; methods of public health surveillance and case, cluster, and disease outbreak investigations; federal and state laws, regulations, and policies regarding public health and the reporting and control of disease; and biostatistics, computer data analysis and interpretation of results, and data management techniques. Demonstrated ability to lead and direct the work of others in a supervisory or project management capacity; establish and maintain effective working relationships; and evaluate progress toward meeting program goals and objectives; Ability to collect, analyze, quality assure, interpret, and present statistical data; and communicate effectively orally and in writing with health care professionals and the general public.   Preferred Qualifications: Master's of Public Health or related field preferred. Considerable experience in epidemiology, public health, or a related area Experience working with public health data systems Knowledge of COVID-19 and the management of the public health response to emerging infections preferred. Understanding of the medical terms and principles of exposure, infection, infectious period, potentially infectious interactions, symptoms of disease, pre- symptomatic and asymptomatic infection

Job 25133: Purpose of Position: The Regional Testing Supervisor is a public health professional responsible for coordinating testing activities for cases and contacts of COVID-19 within a region. Serves as coordinator of COVID-10 testing efforts within a region, providing oversight and response to COVID-19 testing requests and ensuring testing results are relayed back to case investigators, contact tracers, ordering providers, and patients. Advises on the technical aspects of testing, troubleshoots challenges, and identifies solutions. Tracks progress of testing requests and tests conducted within the region and identifies issues/barriers to testing. Conducts quality assurance of testing data and ensures accuracy of testing data for region. Communicates with local health districts to identify and resolve barriers to COVID-19 testing efforts. Coordinates with district, regional, and central office staff engaged in the pandemic response, reporting data on testing activities as requested and conferring with investigators and leadership about challenging disease testing situations Employee follows established policies, but independent judgement and actions based on a solid foundation of knowledge and experience will also need to be applied.   Typical Core Duties: Supervision • Coordinates with health districts in assigned region and works with case investigators and contact tracers to facilitate testing based upon needs of each health district. • Discusses challenging situations with staff and helps identify solutions. Program management • Serves as subject matter expert, interpreting policies and guidelines and ensuring testing activities are conducted in accordance with standardized practices. • Coordinates the activities of staff to ensure all aspects of the program are addressed in a timely and complete way. • Reviews data to quantify productivity, timeliness, and compliance of with testing guidelines. • Communicates with others who are responsible for different aspects of the pandemic response to ensure seamless integration of activities. Health Education • Provides scientifically accurate information about COVID-19 testing to community. Quality Assurance and Coordination • Ensures data produced by work unit is accurate and reported to supervisors and leadership upon request. • Ensures all procedures are followed by staff. • Coordinates with district, regional, and central office staff to ensure the community is protected.   Typical Supervision/Independence of Action: • In cooperation with local health districts, works with staff on a daily basis, works extensively with agency and community partners, provides technical assistance and consultation, oversees implementation of COVID-19 grant objectives, data analysis and progress reporting in regards to COVID-19 testing. Consults with supervisor about unusual public health events and challenging situations involving non-compliance or disease risk in community settings.   Typical KSAs: • Considerable knowledge of the cause, transmission, treatment, and prevention of communicable diseases and other events of public health importance; methods of public health surveillance and case, cluster, and disease outbreak investigations; federal and state laws, regulations, and policies regarding public health and the reporting and control of disease; and biostatistics, computer data analysis and interpretation of results, and data management techniques. • Knowledge of testing methodologies (e.g., nucleic acid, antibody/antigen, viral culture) and interpretation of test results. • Demonstrated ability to lead and direct the work of others in a supervisory or project management capacity; establish and maintain effective working relationships; and evaluate progress toward meeting program goals and objectives. • Ability to collect, analyze, quality assure, interpret, and present statistical data; and communicate effectively orally and in writing with health care professionals and the general public.   Typical Preferred Qualifications: • Master's of Public Health or related field preferred. • Considerable experience in epidemiology, public health, or a related area. • Experience working with public health data systems. • Knowledge of COVID-19 and the management of the public health response to emerging infections preferred. • Understanding of the medical terms and principles of exposure, infection, infectious period, potentially infectious interactions, symptoms of disease, pre-symptomatic and asymptomatic infection.

Job 25132: Data Manager   Job Overview   Purpose of Position: The Data Manager is a public health professional responsible for ensuring the collection and analysis of case, contact, and other public health data at the local health district level in accordance with sound epidemiologic methods, disease surveillance procedures, statistical formulas and data management techniques. Verifies data accuracy and resolves discrepancies. Identifies systematic problems and proposes resolutions to improve data quality. Assists other staff in appropriately using surveillance software applications and analytic tools, including providing training.   Maintains frequent contact with health district staff and end-users of data in order to verify data, resolve inaccuracies, and meet user needs. Ensures data systems are used according to criteria established for statewide application. Generates reports on disease statistics and other data needed for the work unit.   Minimum KSAs: Experience in data management and data quality assurance. Ability to use software applications to analyze data and generate statistical reports. Ability to prepare clear and accurate documentation and presentations of data. Ability to communicate effectively both orally and in writing with diverse audiences. Ability to provide training to data system users. Ability to work with a variety of computer software packages.   Preferred Qualifications: Skill in using disease surveillance data systems (NEDSS Base System preferred). Knowledge of public health practices, communicable diseases and disease control, and disease reporting/surveillance. Understanding of medical terminology related to infectious diseases.

Job 25131: Data Analytics Coordinator   Job Overview Purpose of Position: The Data Analytics Coordinator is a public health professional who analyzes data related to the COVID-19 pandemic and data collected as a result of the public health response to COVID-19. The Coordinator will analyze data on the occurrence of disease in communities and within subpopulations in communities, and assess the impact of disease in terms of disease counts, rates, hospitalizations, medical services utilization, outbreaks, and deaths, as well as the progress made in case identification, testing, and contact tracing. Data, once quality assured, will be analyzed using advanced statistical analysis and data visualization tools to track trends and patterns in disease occurrence. Data for the region will be compared with that for other regions, the state, and the nation. The position will contribute to the overall understanding of the epidemiology of COVID-19 in Virginia and the effects of the pandemic response.   Minimum KSAs: Master’s level degree (or equivalent experience) in the following: (1) public health or epidemiology; (2) health informatics, computer science, information science or information systems; or (3) public health research or health services research. At least 1 year of documented experience in public health or population health. At least 1 year of documented experience in the following: public health informatics, health or clinical informatics, information systems, information science, computer science, or information technology. Ability to clearly communicate technical issues to non-technical staff and management, both orally and in writing. Extensive experience with any of the following: Epi Info, SQL, REDCap, Tableau, Microsoft Access.   Preferred Qualifications: Skill in using disease surveillance data systems (NEDSS Base System preferred). Knowledge of public health practices, communicable diseases and disease control, and disease reporting/surveillance. Understanding of medical terminology related to infectious diseases.

Job 25025: The Contract Manager will analyze, draft and negotiate contracts with varying degrees of complexity between Client and its clients, subcontractors and vendors. The individual in this role will work closely with Client’s Business Development, Account Management and Internal Department Managers to understand the business drivers creating the need for each contract and to balance those business needs with legal risk while delivering contracts in a timely manner. Key Responsibilities Draft, review and negotiate client and vendor contracts in accordance with Client’s contract standards. Whether redlining using a Client standard template or using client/supplier paper, you will ensure the right terms are in place for each contract given business needs and risk. Effectively negotiate to produce contracts that adhere to Client Policies and business objectives. You will be responsible for planning and executing a negotiation strategy in a timely manner while remaining flexible to changing circumstances and needs. Problem-solving and critical thinking skills are a must. Communicate effectively internally and externally. Draft contract summaries that enable Client stakeholders to understand the key commercial and legal terms in each contract. Ability to balance a heavy workload and deliver contracts in a timely manner where schedules are often driven by client and fast-moving project requirements. Be a subject matter expert on Client’s contract practices and policies – be able to explain what we do and why we do it to balance risk and reward. Provide contract-related issue resolution, both internally and externally. The Contract Manager will analyze, draft and negotiate contracts with varying degrees of complexity between Client and its clients, subcontractors and vendors. The individual in this role will work closely with Client’s Business Development, Account Management and Internal Department Managers to understand the business drivers creating the need for each contract and to balance those business needs with legal risk while delivering contracts in a timely manner. Key Responsibilities Draft, review and negotiate client and vendor contracts in accordance with Client’s contract standards. Whether redlining using a Client standard template or using client/supplier paper, you will ensure the right terms are in place for each contract given business needs and risk. Effectively negotiate to produce contracts that adhere to Client Policies and business objectives. You will be responsible for planning and executing a negotiation strategy in a timely manner while remaining flexible to changing circumstances and needs. Problem-solving and critical thinking skills are a must. Communicate effectively internally and externally. Draft contract summaries that enable Client stakeholders to understand the key commercial and legal terms in each contract. Ability to balance a heavy workload and deliver contracts in a timely manner where schedules are often driven by client and fast-moving project requirements. Be a subject matter expert on Client’s contract practices and policies – be able to explain what we do and why we do it to balance risk and reward. Provide contract-related issue resolution, both internally and externally.

Job 24281: As an Assessor at Astyra, you will be responsible for face-to-face assessments of individuals with intellectual and developmental disabilities. Persons being assessed reside in the community or in facilities. You may also complete review decisions regarding services needed to be successful in the community and will conduct training of new assessors and quality assurance competency reviews as assigned. We are seeking candidates available to work in the Northern Virginia Region. WHAT IS THE SIS? Support Intensity Scale Assessors schedule and complete a standardized assessment with adults that have a developmental or intellectual disability. The resulting report is utilized by providing agencies and caseworkers to advocate and enhance the Person Centered Planning Process. A typical SIS takes from 1.5 to 2.5 hours to complete and is a guided conversation concerning the individuals unique support needs. WHAT ARE THE REQUIREMENTS? Bachelor’s Degree in human services, healthcare, or social work Minimum of three years of experience working with persons with disabilities Licensed Clinical Social Worker is (LCSW) Preferred Ability to travel as part of the SIS assessor team A commitment to longevity in the developmental disabilities system and the SIS program Excellent communications skills and computer Must successfully pass SIS Certifications for adults and children upon hire. WHAT ARE ASSESSORS EXPECTED TO DO? Complete SIS training programs including observations, guided practices, classroom work and Interviewer Reliability and Qualification Review Assessments Comply with all applicable regulations and requirements (HIPAA, Medicaid, etc.) Record data in SIS online databases Understand and be able to explain SIS results Attend regular SIS team meetings

Job 24273: As an Assessor at Astyra, you will be responsible for face-to-face assessments of individuals with intellectual and developmental disabilities. Persons being assessed reside in the community or in facilities. You may also complete review decisions regarding services needed to be successful in the community and will conduct training of new assessors and quality assurance competency reviews as assigned. We are seeking candidates available to work in Central Virginia and/or Southern Virginia Region. All initial training takes place in Richmond, Virginia. WHAT IS THE SIS? Support Intensity Scale Assessors schedule and complete a standardized assessment with adults that have a developmental or intellectual disability. The resulting report is utilized by providing agencies and caseworkers to advocate and enhance the Person Centered Planning Process. A typical SIS takes from 1.5 to 2.5 hours to complete and is a guided conversation concerning the individuals unique support needs. WHAT ARE THE REQUIREMENTS? Bachelor’s Degree in human services, healthcare, or social work Minimum of three years of experience working with persons with disabilities Licensed Clinical Social Worker is (LCSW) Preferred Ability to travel as part of the SIS assessor team A commitment to longevity in the developmental disabilities system and the SIS program Excellent communications skills and computer Must successfully pass SIS Certifications for adults and children upon hire. WHAT ARE ASSESSORS EXPECTED TO DO? Complete SIS training programs including observations, guided practices, classroom work and Interviewer Reliability and Qualification Review Assessments Comply with all applicable regulations and requirements (HIPAA, Medicaid, etc.) Record data in SIS online databases Understand and be able to explain SIS results Attend regular SIS team meetings

Job 24259: Network Engineer Our client is seeking a Network Engineer with Cisco experience. They are looking for an experienced enterprise Network Engineer to fill an open position on an existing team. This team is focused on the architecture, design, monitoring, and management of our network. They are a Cisco shop with over 5,000 network devices, 10,000 users, approximately 1,000 remote locations. The Cisco hardware we support includes, but is not limited to, Nexus 9500s, ASR1Ks, 9400s, 4500s, 3900s, 2960s, 4341s, 5585s, 5545s adaptive security appliances, 800 series routers (cellular and broadband), 9800, 8510, 5500 series wireless LAN controllers, and nearly one thousand Cisco access points. The preferred candidate must be comfortable in a team environment, but needs to also be self-motivated, able to manage time well, and prioritize multiple tasks and projects. Our client is looking for a highly technical, well-spoken, eager individual with numerous years of experience in a large enterprise environment. Certificates (i.e. CCNA/CCNP) are a plus, but not required if the candidate possess the hands-on experience that would be an equivalent. General Responsibilities and required fundamental knowledge: Perform day to day troubleshooting of network issues Layer 1- 7 WAN, LAN, WLAN, VOIP setup and troubleshooting Routing and switching Switch port configurations Router configurations Understanding of various protocols including BGP, EIGRP, HSRP, VRRP Daily interaction with our users and business partners. Excellent written and verbal communications skills a must Travel possible for hardware deployments Overnight or after hours work possible, but not typical   Please be advised that this is not a comprehensive list of the responsibilities and skills and that some duties will be leveraged across multiple individuals, depending on specific skill set. Wireless LAN: We are looking for someone to be our wireless administrator with experience related to: Cisco 8510 WLCs Prime Infrastructure for management and monitoring Various Cisco APs (3700, 3800, 9800 series) RF experience a plus H-REAP Certificates for authentication of mobile devices BYOD WLAN security and authentication Cisco Identity Service Engine Experience (ISE) experience would be a BIG plus; our client is willing to train the right individual if they possess many of the other qualities and skills needed. They are looking for someone to troubleshoot their 1000 remote sites and design, configure, and deploy network devices to new and refreshed sites. The ideal candidate will be able to monitor, maintain, and execute hardware refresh cycles. Their WAN is comprised of MPLS, BGP, Metro-E networks with numerous VRFs and security zones. Some of their sites have redundant connections and are load balanced across connections some are simple. We are planning to move to an SD-WAN model so experience with SD-WAN related technologies would be a bonus. Experience with data center routing and switching as well as multiple data centers would be a bonus. Virtual Private Networks on Cisco ASAs with AnyConnect, Cisco ISE for authentication, as well as site-to-site VPN experience wanted. We have over 5,000 AnyConnect VPN users and 100s of site to site tunnels to numerous business partners and remote sites. Network monitoring tools and automation experience wanted. We currently leverage SolarWinds and Microsoft SCOM. Experience with large scale enterprise network monitoring, documentation, and management tools would be a plus. Experience in WAN, LAN, WLAN, VPN, certificates, LDAP, AD, Cisco adaptive security appliances, Checkpoint Firewalls VSX, network segmentation, monitoring, and alerting a plus. Skills 4 year college degree or equivalent technical study Highly desired 4 Years Network Routing/Switching Required 7 Years Cisco ASA/Firepower Required 7 Years Cisco VPN Required 7 Years Cisco ISE (Identity Service Engine) Required 5 Years Cisco WLC Wireless LAN Controller Required 5 Years SolarWinds Orion Desired 5 Years SD WAN Desired 4 Years