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Business Analyst

Richmond, VA
Contract
Job 26405: Duties/Responsibilities  Seeking a  Business Analyst (BA) to discover and document collective knowledge by gathering, analyzing, and managing  business requirements and processes for multiple concurrent programs, projects, and/or other efforts. The BA  ensures that requirements and other documented inputs to the project or effort are captured correctly and  comprehensively reflect the customer’s needs.    Knowledge/Skill Requirement  Business Analysis  ? Identifying business needs and defining feasible solution scopes.  ? Working with stakeholders to understand their working environments while evaluating other work  effort requirements that may cause conflict or redundancy.  ? Identifying and documenting business, technical, product, process, and workflow requirements. ? Analyzing, understanding, and documenting “current state” processes to ensure that the clients and  project team understand the context and implications of change.  ? Working with the client to prioritize and rationalize requirements.  ? Assembling and presenting information to management-level positions, as necessary. ? Contributing to Risk Register, Risk Management Plan, and Issue Log, as managed by  Program/Project Manager (PM), including by providing any necessary analysis and escalation  recommendations.  ? Reviewing and providing feedback on IT Test Plans.  ? Creating or contributing to Training Strategy and Plan.  ? Assisting with Quality Assurance Testing, as necessary.  ? Coordinating User Acceptance Testing, as necessary.  ? Assisting in end-user training coordination and development by suggesting the best fit approach. ? Assisting in production verification and initial support for end-users, as necessary. ? Providing back-up support to PM, as necessary.  ? Providing light PM functions on smaller, operational efforts, as necessary when a PM is not  otherwise assigned. ? Supporting the day-to-day operations of the ePMO as assigned.  ? Reviewing and grooming backlog of work.  Project Delivery Support  ? Overall positive and constructive attitude. Issues or concerns should be brought up to the ePMO Manager.  ? Manage escalation appropriately under Manager guidance, quantify impact for risks and issues. ? As a Center of Excellence, the ePMO’s expectations focus on high-quality work products and effort. Completed  work products (customer deliverables) should be peer and Manager reviewed.  ? Utilize diplomacy to logically manage conflict, diffusing negativity where applicable. Facilitate collaboration to gain  common ground and confer with ePMO Manager for advisement when necessary.  ? Ensure communication is thorough, consistent, and accounts for variations to reach each audience. ? Highly focused on collaboration to find solutions to keep momentum on project timelines. ? Teamwork – Work collaboratively to support ePMO work efforts and team members.  ? Initiative – Highly proactive, resourceful, and takes initiative on ensuring requirements and documented processes  are thorough.  ? Responsibility – Takes ownership of the success or failure of assigned tasks.  ? Critical Observation – Actively observes and analyzes situations and meetings to extract actionable tasks and  assignments.  ? Integrity – Presents all ePMO work and approach honestly and ethically.  Stakeholder Relations   ? Develop project/stakeholder specific project delivery approach with collaboration from Project Manager and ePMO Manager and team to ensure palatability, partnership and acceptance.  ? Diffuse negative perception by course adjusting when constructive criticism is provided by management. ? Apply versatility to both work assigned and approach to ensure deliverables are met; evaluate tools across  methodologies (Agile, Waterfall, etc.) to determine best fit for efficiency and ease of use by project sponsors and  team.  ? Self-Awareness.  ? Demonstrate ability to internalize feedback from ePMO Manager, grow and improve, and manage perception, Competencies  Education and Experience  ? Excellent written and verbal communication skills, including documentation skills, active listening skills, and ability  to interact effectively at all layers of the organization.  ? Excellent ability to think and respond quickly and effectively to unfamiliar subjects or scenarios, including through  asking relevant questions and conducting appropriate research.  ? Effective relationship-building skills.  ? Effective ability to find pertinent information online or through other references.  ? Excellent organizational skills.  ? Superior teamwork skills, commitment, flexibility, self-motivation, self-confidence, positive attitude and  diplomatic assertiveness required.   ? Proven customer service conflict resolution skills.

Post Closing Specialist

Richmond, VA
Contract
Job 26404: Duties/Responsibilities  Duties will consist of, but is not limited to the review of documents that include recorded lien documents,  final title policies, insurance guarantees. Documents reviewed must be in compliance with all federal, TRID,  CFPB, FHA, VA, RD, FNMA and FHLMC. Documents must ensure a perfected lien and compliance with  insurer guidelines. Work lender reports and correspondence to obtain outstanding final documentation   Ensure that the documentation needed on loans tagged to be delivered to investors is complete and accurate  per requirements in order to meet pool final securitization deadlines.   Knowledge/Skill Requirement  Knowledge of mortgage lending documents specifically recorded lien documents and final title policies. Basic  understanding of FHA, VA, RD and VHDA guidelines. Ability to work independently with excellent customer  service and communication skills.   Onsite in downtown Richmond 8:30 AM - 5:00 PM

Customer Service/Call Center Representative

Glen Allen, VA
Contract
Job 26403: Duration: 1-year contract Hours: 7:30 AM - 4:30 PM MON - FRI. **Recent graduates welcome. Must have a stable internet connection. Potential for conversion based on performance. This position performs the research step in processing claims of fraud or dispute on debit and ATM cards. The individual will review circumstances and documentation related to claims based on Regulation E and related procedures. This role assists in the resolution of a qualified dispute or fraud transactions for the customer based on a decision matrix and chargeback criteria. This role also assists in loss mitigation through chargebacks and other loss recovery means. The associate must use sound judgmental decisioning when reviewing claims through utilizing research skills/tools and working directly with customers and merchants to determine claim validity. Must be able to effectively manage work and remediate claims in a fast-paced, customer-oriented environment. Basic responsibilities entail but are not limited to: Review debit & ATM claims of fraud or dispute for potential chargebacks through the MasterCard process Review debit & ATM claims of fraud or dispute for possible provisional credit Maintain claims, accompanying information, and status in claims case management system Utilize investigation skills and document findings Gain extensive knowledge of Regulation E Become an expert in MasterCard chargeback rules Meet performance expectations related to productivity, effectiveness, and customer experience Contact customers via Amazon Connect regularly Assist customers, banking offices, and Customer Service with inquiries related to debit card claims Other duties as assigned Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1-year experience performing case or phone work At least 1-year experience with Microsoft Office Products Experience with Google Products Preferred Qualifications: At least 3 years post-high school education or Associate Degree At least 2 years experience performing case or phone work At least 2 years experience in a heavy customer contact environment

Customer Service/Call Center Representative

Glen Allen, VA
Contract
Job 26402: Duration: 1-year contract Hours: 7:30 AM - 4:30 PM MON - FRI. **Recent graduates welcome. Must have a stable internet connection. Potential for conversion based on performance. This position performs the research step in processing claims of fraud or dispute on debit and ATM cards. The individual will review circumstances and documentation related to claims based on Regulation E and related procedures. This role assists in the resolution of a qualified dispute or fraud transactions for the customer based on a decision matrix and chargeback criteria. This role also assists in loss mitigation through chargebacks and other loss recovery means. The associate must use sound judgmental decisioning when reviewing claims through utilizing research skills/tools and working directly with customers and merchants to determine claim validity. Must be able to effectively manage work and remediate claims in a fast-paced, customer-oriented environment. Basic responsibilities entail but are not limited to: Review debit & ATM claims of fraud or dispute for potential chargebacks through the MasterCard process Review debit & ATM claims of fraud or dispute for possible provisional credit Maintain claims, accompanying information, and status in claims case management system Utilize investigation skills and document findings Gain extensive knowledge of Regulation E Become an expert in MasterCard chargeback rules Meet performance expectations related to productivity, effectiveness, and customer experience Contact customers via Amazon Connect regularly Assist customers, banking offices, and Customer Service with inquiries related to debit card claims Other duties as assigned Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1-year experience performing case or phone work At least 1-year experience with Microsoft Office Products Experience with Google Products Preferred Qualifications: At least 3 years post-high school education or Associate Degree At least 2 years experience performing case or phone work At least 2 years experience in a heavy customer contact environment

Business Analyst

Clifton Forge, VA
Contract
Job 26399: Business Analyst The Business Analyst/QA Automation Engineer (BA) candidate will develop, manage and document system, application and data requirements. The successful candidate manages activities relating to the gathering of requirements, and building automated testing scripts. The BA co-ordinates with quality assurance personnel to ensure necessary and sufficient test plans are implemented and assists in the execution of test plans within the change control processes. This role takes the lead in ensuring proper business and technical documentation is written in support of new or existing processes. This candidate will work heavily in Smartbear automated testing software and with the development team. Additional areas of responsibility include documentation of existing infrastructure, system analysis, creation of release notes, assurance of compliance to applicable regulations and maintenance of the document repository. Requires a fundamental understanding of servers, networking, and the development life cycle. The selected person must have strong communication skills to be effective in both technical and business requirement discussions. The ability to prioritize work effectively and address issues in a timely manner is essential.   Required/Desired Skills: Requirements gathering Required 3 Years SQL or TSQL Experience Desired 1 Years Technical writing Highly desired 1 Years Business analysis Required 2 Years SmartBear Highly desired 1 Years

Program Planning Scheduling Analyst

Chandler, Arizona
Contract
Job 26396: Program Planning Scheduling Analyst Our client is seeking candidate to perform the following: Responsibilities: Prepares, develops and coordinates the integrated master plan and integrated master schedule to meet all program objectives. Ensures major projects and program schedules and plans are horizontally and vertically integrated across company functional groups including finance, engineering, material, manufacturing, and quality. Tracks plans and schedules, performs risk analysis, identifies and resolves critical path and network logic conflicts. Utilizes Gantt, PERT, milestone charts, earned value management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas.

Sr. Network Engineer

Salem, VA
Contract
Job 26393: Sr. Network Engineer Our client has designed, developed, and implemented a Traffic Operations Center (TOC) in Salem to manage traffic in the Southwest Region of Virginia. The TOC relies on a number of field devices to carry out its mission. These devices include but are not limited to: permanent dynamic message signs (DMS), portable DMS, closed circuit television cameras (CCTV), traffic monitoring sensors and fog detection systems. These devices are integrated with an Advanced Transportation Management System (ATMS) which is the primary application used by the TOC to manage incidents that affect traffic. Because TOC staff rely heavily on the ATMS in carrying out their mission, it is imperative that the ATMS network is properly supported and maintained. Therefore, they are issuing this solicitation to obtain the services of an on-site Network Engineer at the TOC to ensure the reliable and efficient operation of the ATMS network. The development of the existing network included the preparation of documentation related to the design and operation of the network. The Network Engineer shall review existing documentation and assess the completeness and accuracy of the documentation relative to the actual operating environment and update as necessary. The Network Engineer shall closely coordinate TOC network activities with Southwest Regional Transportation Operations, Information Technology Division and the Operations Division as necessary. This will require coordination with both District and Central Office personnel. Activities may include attendance at IT staff meetings and/or planning meetings. The responsibilities of the Network Engineer will include maintenance of all current network hardware and software at the TOC as well as new hardware and software that will be installed in the future. These services will be primarily for central control room hardware, communications infrastructure and software. Field equipment maintenance is primarily performed by other personnel. However, the Network Engineer will be expected to provide support for the field equipment installation, maintenance and troubleshooting as necessary. This position will assist in the implementation and expansion of the fiber network architecture for the Southwest region. Typical duties expected of the Network Engineer shall include, at a minimum, the following: Ability to setup, configure, upgrade, manage, and troubleshoot routers, switches, (L2SW/ L3SW), VPNs, firewalls, and wireless access points Manage network security policies and procedures Coordinate splices and connections with various fiber providers Perform site surveys and document field configurations Maintain up-to-date fiber plant status using Geographic Information System (GIS) tools Provide other network related technical support as directed by the Regional Transportation Operations Manager (RTOM) or designee Participate in Configuration Change Board (CCB) meetings Develop reports Implement bug fixes, patches and upgrades Support the addition of field devices to the system Manage maintenance support agreements.   Listed below are examples of long-term/planning duties the Network Engineer is expected to perform: Hardware and software upgrades of network components. Network performance planning Network Capacity planning Component warranty monitoring Hardware lifecycle management Software version management Communications planning (local and wide area)   Over time, additional field equipment will be added to the TOC. The Network Engineer will be responsible for supporting the testing, configuration management, and troubleshooting associated with the integration of the new equipment with the TOC central software. Work in the System Integration area may include writing specifications, preparing drawings, providing procurement support, and installing and configuring equipment. Specific duties related to procurement support include: Support in determining equipment specifications, selection of equipment, and selection of models. Support in determining if vendor recommendations of equipment meet requirements. Assisting in commercial-off-the-shelf procurement decisions. Review of vendor proposals/bids/submittals as required.   Specific duties related to equipment installation and configuration include: Unpack new hardware and inspect it for any signs of damage. The Network Engineer will record in the configuration management database the make, model, and serial numbers of each individual piece of equipment. Install the equipment in its intended location. The network hardware will be rack mounted. The Network Engineer will verify all connections to and from the equipment including power and communications connections. Setup and configure each piece of equipment. This may include the installation of an operating system or other COTS software. It may also include the setting of configurationparameters, such as IP routing parameters in the network switch. The Network Engineer will record any setup parameters used in configuring the equipment. Test the system configuration to verify that each piece of equipment is connected and configured as specified. Ability to perform manual labor, including lifting up to 40 lbs.   Cyber Security is a rapidly increasing area of focus for this client. The Network Engineer will be expected to be current with emerging security trends, issues and alerts. Other expectations include:   Ability to communicate known security risks and solutions to leadership in order to mitigate risks to business and technology partners as needed. Ability to identify, document, and recommend new or revised security processes, policies, and SOPs. Participate in knowledge sharing with other security engineers and partners. Interface with technical personnel from various disciplines to rapidly resolve critical security issues.   Skill Name Required/Desired Amount of Experience Network Engineering/Design (Experience with Cisco Products - CCNP or equivalent preferred) Required 10 Years Network Administration (Experience with Cisco Products - CCNA or equivalent preferred) Required 10 Years Experience with various routing protocols including EIGRP Required 10 Years Experience with security protocols including RADIUS Required 10 Years Experience working with network monitoring applications. (Solarwinds, Nagios, etc.) Required 10 Years Ability to effectively troubleshoot complex network issues Required 10 Years Ability to produce accurate technical documentation to include network topology maps, implementation plans, migration plans, etc. Required 10 Years Experience with GIS Tools such as ArcGIS or other geodatabase management tools Desired 2 Years Experience with Intelligent Traffic System field device integration and troubleshooting Desired 5 Years Experience with fiber management tools such as OSPInsight Desired 2 Years Experience with OTDR testing Desired 2 Years Experience with programming languages including scripting using Python or equivalent Desired 2 Years Experience with Cisco Identity Services Engine (ISE) configuration and deployment Desired 2 Years Experience with configuration and support of IP scheme management tools Desired 2 Years

.NET Developer

Richmond, VA
Contract
Job 26392: .NET Developer The TREDS project processes crash reports from police organizations in Virginia and has been running since 2007. This development role would be the 2nd developer on the project for various enhancements. A thorough knowledge of .Net development methodologies with modern .Net tools and technologies such as studio 2019+, TFS, Azure devops, .net framework 3.5+, entity framework, MVC (Razor), webservices using JSON (restful), XML, Soap/etc. This position will serve as the second developer creating enhancements/extending the capabilities of the system that has been in place and continually evolving since 2007. This is an agile environment with defined sprints and associated processes (daily morning standups, estimation, retrospectives, etc). Front end web UI development using responsive design (using tools/frameworks like bootstrap) is a desired plus.   Required/Desired Skills: ITerative software development lifecycle in an agile environment Required 5 Years SDLC tools (visual studio, Azure Devops, TFS) Required 4 Years Web services using: SOAP, XML, JSON (REST), WCF Required 4 Years .net framework 3.5+ (C#, vb.net, asp.net) / MVC (razor) Required 4 Years Entity Framework Highly desired 3 Years Front end web UI development (responsive design, bootstrap) Highly desired 3 Years

Business Analyst/QA Specialist

Harrisburg, PA
Contract
Job 26384: Business Analyst/QA Specialist   The resource in this role will serve as a Business Analyst/Quality Assurance Specialist and is responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions and capture requirements that enable the organization to achieve its goals. Qualifications: Experience in working on a Scrum Team or similar Agile Development Team. Experience with Automated Testing practices and software, such as Selenium. Strong organization and writing skills. Willing to assist with training, developing user guides or other Business Analyst activities when necessary Experience creating user stories, tasks, and bugs in Azure DevOps Studio, or similar software. Strong organization and writing skills. Have a user-focused design mentality and are constantly looking to sharpen your instincts through user feedback and insight. Must have a strong understanding of PHP, HTML, and CSS (.Net MVC applications will be a plus) Communicates clearly and works with users and client as necessary. Experience in working on a Scrum Team. Experience participating in Facilitated Workshops for requirements analysis. Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN). Knowledge of formal requirements gathering methodologies. Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures. Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements. Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted. This deliverable can also reflect how the product will be designed, developed, and define how test cases must be formulated. Experience developing Quality-of-service (non-functional) requirements - re requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability. Experience developing Report Specifications - define the purpose of a report, its justification, attributes and columns, owners and runtime parameters.   Required/Desired Skills: Experience with requirements gathering Required 4 Years Experience developing Test Plans from Business Requirements documentation Required 4 Years Experience conducting full system testing with overall functionality Required 4 Years Strong understanding of web and mobile UI standards, usability, and practical experience in the design of user interfaces Required 1 Years Prior Commonwealth experience Highly desired Experience using Selenium or similar testing software Highly desired

Bilingual Assessment Scheduler

Richmond, VA
Contract
Job 26382: The Gig: You will perform scheduling of off-site face-to-face assessments appointments coordinating with multiple outside resources. Answer phones, monitor email inboxes, order supplies, and copy and distribute correspondence. Collaborate with field assessors and coordinates appointments for team member calendars. Ensure all documentation is thorough, accurate and complete in the scheduling application. You will communicate with internal/external customers in a professional manner. Coordinate project documentation and prepares correspondence from/for multiple sources. Provide a basic description of the assessment process to respondents so they understand the duration and purpose. You will monitor status of assigned productivity and confirmed and completed assessments. Report variations or discrepancies to management. You will perform miscellaneous duties as assigned. What you need to make the cut: Able to fluently read, write, and speak Spanish and English High school diploma or equivalent; 3 years’ experience working in a customer service or healthcare environment. Demonstrated ability working with confidential information and in a deadline driven environment. Experience working in a fast-paced environment Strong computer skills including working with Microsoft Excel, Outlook, and working with multiple software systems. Multitasking abilities while conducting telephone conversations. Excellent verbal and written communication skills Because of the nature and immediacy of the work, the ability to maintain regular and predictable attendance is essential.

Enterprise Architect

Harrisburg, PA
Contract
Job 26381: Enterprise Architect   The Senior Business Subject Matter Expert (SME) brings 10 years of proven experience from related businesses or organizations as well as system integration and technology experience. They consult with the client to define needs or problems, conduct research, perform studies and surveys to obtain data, and analyze problems to advise and make recommendations on business and technical solutions based on hands-on experience solving similar business problems. They can utilize knowledge of theory, principles, or technology of specific discipline or field of specialization. In this role, the SME will be operating in the role of an Enterprise Architect (EA). The Enterprise Architect is responsible for working with the Business Subject Matter Experts, business owners, senior technical staff and the PMO to define the technical implementation for requests received through the Intake Process defined for the CEDC. The EA, in this role will be responsible for coordinating the technical definition for the solutions that will be presented to the business for the solution to the business problem that has been presented to the CEDC technical team. This solution will contain the high-level technical solution, the assumptions that have been made about the solution and a high-level estimate for the completion of the solution. The EA will coordinate with the Tech Lead assigned to the project to provide the required deliverables. In this role the individual performing this role will also be responsible for leading the Tech Lead team. The Tech Lead team, within the CEDC, is responsible for establishing and enforcing technical standards and compliance. The individual performing this role will be responsible for the oversight and management of the Tech Lead team.   Required/Desired Skills: Enterprise Architect Required 10 Years Development and design experience with Java, .Net, Required 10 Years Object Oriented Design Required 10 Years SOA and middleware experience Required 10 Years Microservice Architecture Design Required 10 Years Hands on experience providing solution and enterprise architecture Required 10 Years Agile methodology experience in a medium to large organizations Required 10 Years

GIS Developer

Raleigh, NC
Contract
Job 26378: GIS Developer Our client is seeking candidates will skill in developing GIS apps. The contractor will be responsible for assisting with day to day troubleshooting, help with interfaces to other systems, assisting users with questions on the software, consulting with the BSIP team, GIS team, DBAs and GeoAmps representatives to assist in maintaining the system, including assistance with upgrades to the system as delivered by the vendor. The specific software experience required will be the following: - GeoAmps - Interfaces to SAP - Maintaining SSRS Reports - Interfaces with GIS Web Services - Familiarity with SQL Enterprise Server - Familiarity with ServiceNow or the ITIL Change Process (for system upgrades)   Required/Desired Skills: Experience using and operating GeoAmps software Required 1 Years Experience using or creating SSRS Reports Highly desired 1 Years Experience creating or maintaining web interfaces with systems such as SAP or GIS Highly desired 2 Years Experience using SQL Server Required 5 Years

Customer Service/Call Center Representative

Glen Allen, VA
Contract
Job 26376: Hours: 7:30 AM - 4:30 PM MON - FRI Duration: 1-year contract This position performs the research step in processing claims of fraud or dispute on debit and ATM cards. The individual will review circumstances and documentation related to claims based on Regulation E and related procedures. This role assists in the resolution of a qualified dispute or fraud transactions for the customer based on a decision matrix and chargeback criteria. This role also assists in loss mitigation through chargebacks and other loss recovery means. The associate must use sound judgmental decisioning when reviewing claims through utilizing research skills/tools and working directly with customers and merchants to determine claim validity. Must be able to effectively manage work and remediate claims in a fast-paced, customer-oriented environment. Basic responsibilities entail but are not limited to: Review debit & ATM claims of fraud or dispute for potential chargebacks through the MasterCard process Review debit & ATM claims of fraud or dispute for possible provisional credit Maintain claims, accompanying information, and status in claims case management system Utilize investigation skills and document findings Gain extensive knowledge of Regulation E Become an expert in MasterCard chargeback rules Meet performance expectations related to productivity, effectiveness, and customer experience Contact customers via Amazon Connect regularly Assist customers, banking offices, and Customer Service with inquiries related to debit card claims Other duties as assigned   Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1-year experience performing case or phone work At least 1-year experience with Microsoft Office Products Experience with Google Products   Preferred Qualifications: At least 3 years post-high school education or Associate Degree At least 2 years experience performing case or phone work At least 2 years experience in a heavy customer contact environment

Senior Business SME

Harrisburg, PA
Contract
Job 26374: Senior Business SME   This position will support the client’s key Labs application called Talisman. This system is utilized for lab certification and re-certification, along with lab accreditation. It is a Java 1.6.0_024 application, but they are upgrading this antiquated Java to 1.8 in the near future. The system is written utilizing the Spring and Spring MVC frameworks for an annotation based model-view-controller architecture. The system performs validations with Spring validator and includes various regular expressions. The backend database is Oracle 12C and connections are handled via Mybatis 3.22 which uses XML-wrapped SQL statements. Additionally, experience in Freemarker Velocity is desirable for handling mail mergers. Experience with Log4j is desirable as the application uses it for logging.   Required/Desired Skills: 15+ years experience in a relevant IT related field Required 15 Years Spring Required 7 Years JSTL tag libraries Required 5 Years Oracle 11G-12C database Required 6 Years utilizing connector tools such as Mybatis 3.22 Required 3 Years xml Required 5 Years Freemarker Velocity or similar mail merger software Required 3 Years years with Log4j or similar logging tool Required 3 Years Gson Highly desired 2 Years Soup Highly desired 2 Years Xdocreport, Itxtpdf, and Poi Highly desired 2 Years

.NET Developer

Harrisburg, PA
Contract
Job 26373: .NET Developer   Our client requires the services of a .NET developer to act as consultant with their Solutions Management group. This person will be responsible for both the design and development of complex technical solutions for a wide range of business processes within the organization. They must demonstrate their technical expertise and experience by having personally performed these activities during their past projects and engagements rather than just participating on a team that was responsible for these activities. Their IT utilizes both waterfall and agile project methodologies. As such, experience with both waterfall and agile project methodologies will be preferred. The candidate should have all of the following requirements: Overall 6+ years of experience with 4+ years in application architecture using Microsoft technologies, Multi-Tier/Multi-Layer architecture, and Enterprise Application and Framework Development. Must have understanding and working experience of web development using Asp.NET Core, Entity Framework, and understanding of Service Oriented Architecture with WCF/Web API development. Proven hands-on technical and efficient design and development expertise working with emerging technologies in diverse technical environments and cross-platform technologies. Understanding OO concepts and design patterns and how to apply them appropriately Understanding of Framework Development for cross cutting concerns. Advance understanding of Security Concepts for Application and Services, API security Advance concepts for web application performance tuning. Code Profiling and code performance tuning. Good understanding of TFS, build and deployment process. Good understanding of batch processing and batch scheduling. Using Microsoft SQL Server, including database design, programming and performance tuning concepts. Good understanding of Application Log Processing. Understanding of Front-End development using AngularJS (or other JavaScript Framework); HTML5 and CSS usage and CSS preprocessor; HTML Prototyping with Responsive Web Design using one at least one grid system. Must understand Angular, TypeScript Integration with REST API. Experience with multiple project/process/development methodologies, but SCRUM/AGILE experience is required. Experience working with multiple team members (Team Lead, Business Analyst, Developer, DBA, System Architect, Project Manager). Determines time estimates, timeline for work, and provides status updates as requested. Anticipates, identifies, tracks, and resolves issues and risks affecting own work and work of the team. Must be a self-starter and must be able to work independently. Well organized with great attention to detail. Strong communication skills; both written and spoken. Demonstrate patience and humility with the ability to exercise constraint in stressful situations.   Required/Desired Skills: 4 years college degree or equivalent technical study with advanced study Required 4 Years .NET Framework (1.1 - 4.6.x) Required 5 Years .NET core Required 3 Years ASP.NET Required 5 Years C# Required 5 Years HTML & CSS Required 5 Years AngularJS/Angular/TypeScript Required 3 Years ASP.NET MVC Required 3 Years WCF Web Services Required 5 Years Object Oriented Development Required 5 Years Web API Required 2 Years MS SQL Server Required 5 Years Visual Studio Required 5 Years ASP.NET Web API Highly desired 5 Years MS SQL Reporting Server Highly desired 3 Years Workflow Foundation Highly desired 1 Years

GIS Specialist

Raleigh, NC
Contract
Job 26369: GIS Analyst Our client Transportation is seeking an Expert GIS Specialist contractor for an approximate 12-month engagement. The position will be assigned to the GIS Unit to specifically provide GIS support to the Hydraulics Unit. This resource will perform GIS analysis, GIS hydraulic modeling, develop GIS collection methods, implement GIS data management, and implement GIS data dissemination solutions. Tasks and Responsibilities: Design, develop and support GIS analysis processes Provide GIS Hydraulic modeling expertise Migrate workflows utilizing ArcGIS to AGOL Develop a SharePoint/AGOL solution that provides tracking of Hydraulics reports Perform GIS analysis to generate flood inundation reporting for roads Utilize GIS and organizational best practices to maintain and manage GIS layers Provide assistance in identifying a workflow process to utilize Survey 123 Work with consultants to develop GIS solutions Develop and document standards and best practices Develop and execute test plans for all levels of system testing Consult with customers to ensure implementation and maintenance meets expectations Manage projects and coordinate with other stakeholders and management Schedule meetings and coordinate project deliverables Write or coordinate writing of instructions for application support   Skills: Strong experience with Esris suite of software products Required 7 Years Strong knowledge and understanding of GIS principals, theories and practices Required 7 Years Advanced knowledge of spatial analysis procedures Required 7 Years Advanced knowledge of Hydraulic analysis and modeling Required 7 Years Advanced knowledge of Python and Esri Model Builder Required 7 Years Strong skills in development of analysis procedure, complex system integration, software configuration management, and business analysis Required 7 Years Experience with integrating and implementing complex technology solutions Required 7 Years

Senior Project Manager

Richmond, VA
Contract
Job 26367: Senior Project Manager Responsibilities: The Project Manager designs, plans, and coordinates work teams. Follows standard project management industry practices such as the PMI's framework. Understands business and technical objectives of a project and works closely with project sponsor. Creates project charter and work plan and tracks budget and schedule progress via appropriate metrics. Establishes project organization and methodologies and defines roles and responsibilities. Documents risks and develops mitigation plans. Manages scope. Creates and implements a communication plan. Builds an effective team, assigns tasks to team members, and evaluates outcomes. Negotiates resources. Communicates to stakeholders and project sponsor. Identifies, tracks, and ensures resolution of issues and removal of barriers. Provides technical support to project team members. Handles complex application features and technical designs. Designs and implements the components required for complex application features. Generally manages a group of applications system analysts. Relies on experience and judgment to plan and accomplish goals. Professional certification is highly desirable. May require specific PC, workstation, operating system, application or platform skills. Provides overall direction to the formulation, development, implementation, and delivery of a project. Exercises management responsibility over the achievement of performance, revenue, and profit objectives of a project and its contracts. Ensures that the project plan maintains tasks, schedules, estimates, and status, and disseminates information to team members and customers. Creates a structure and organization for the management of a complex environment with emphasis on quality, productivity, and consistency. Directs corrective actions in any area where performance falls below objectives. Arranges for the assignment of responsibility to other supporting facilities, business areas, and support functions, and monitors their performance. Self-directed and independent. Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.   Required/Desired Skills: 10 Years of Project Management experience Required 10 Years Executive communication skills Required 10 Years Worked in a PMO previously Highly desired 5 Years Formal management of triple constraints (can handle multiple projects, work within deadlines given) Highly desired 5 Years 5 years of Retail (POS) experience Desired 5 Years PMP Certification (preferred) Nice to have 5 Years

IT Support Specialist

Harrisburg, PA
Contract
Job 26355: IT Support Specialist   This is technical information technology (IT) work providing a variety of IT support functions. An employee in this job performs IT duties in at least two of the following technical areas: IT support and administration services. Work at this level includes IT technical responsibilities of comparable scope and complexity in IT support and administration services which may include procurement, planning, security, training, project management support, quality assurance/quality management, release management, asset management, or technical writing. Work may involve serving as the point of contact for all IT needs, typically in a field location or business area, where work includes at least one technical element appropriate to this level. Work may include lead work responsibilities over Information Technology Technicians. Work is generally performed in a networked environment and involves the application of technical IT principles to manage information for the business area in accordance with Commonwealth and agency standards. Duties are performed with considerable independence and are subject to review by an administrative or technical supervisor for quality of applications developed, the operational performance of the network, or other IT support services being provided. RESPONSIBILITIES/TASKS Recommends and coordinates the purchase of software and hardware needed to upgrade agency capability consistent with the agencys IT strategic plan. Recommends desktop software and hardware purchases, systems integration and installation, and the use of hardware and software. Prepares cost/benefit analyses of existing and proposed projects. Resolves or escalates acquisition problems. Participates in the development of contract specifications and monitors contractor performance. Participates in the development of the IT strategic plan through coordination with agency managers to align IT systems with the agencys mission. Researches, analyzes, reports, and makes recommendations on the capabilities and limitations of industry technologies relative to the environment. Updates and revises the IT continuity of government plan. Participates in IT continuity of government tests and in risk assessment analysis for systems and applications. Assists in implementing, administering, and maintaining system security standards, policies, and procedures. Instructs users on information security threats and security procedures and the proper usage of information technology resources. Participates in the investigation, analysis, and resolution of end-user security and resource access control problems. Assists with security assessment and audit reviews and in the implementation and enforcement of security assessment and audit procedures. Audits security event logs to determine security violations and takes appropriate action. Assesses and recommends the most appropriate training option, such as in-house, out-service, and on-line, to address specific training needs. Develops original training materials, manuals, bulletins, on-line help, video, and other user aids. Conducts formal in-service classroom IT training for users and technical staff. Maintains and recommends ongoing improvements to the agencys project management methodology processes, standards, and associated documentation. Supports project and portfolio management tools and customizes project and portfolio management software products used by the agency. Develops training on the use of project management tools and processes. Participates in risk assessment activities to assess uncertainties and anticipate barriers or gaps that may impact the success of the project. Assists project managers in ensuring proper required technical skills and staff resources are available to complete assigned projects within established time frames. Ensures that projects are clearly defined and that proper project management procedures and methods are used on existing projects and corrects deficiencies. Reviews project plans and tracks current status of projects. Resolves or escalates project related issues that may include project status and progress via project metrics, risk mitigations, contingencies, changes in scope, timeframe concerns, and program area or development issues. Manages IT projects following the agencys or Commonwealths project management methodology. Assists in the preparation and finalization of Community of Practice project proposals. Develops quality assurance procedures, including data security, backup and recovery, and systems controls. Creates unit, system, and user acceptance documents and plans and performs regression testing. Performs quality audits across IT functions to ensure quality standards are being met. Identifies release risks and issues and works to resolve them. Maintains the application release archive and auditable documentation and sign-offs for all projects and items for release. Performs configurations and deployments of new software releases to preproduction environments. Ensures that releases are conducted in compliance with the standards and policies governing testing, verification, configuration, and deployment. Develops and maintains hardware and software asset management procedures, processes, systems, and measurements and makes recommendations on asset management activities and decisions. Analyzes the needs of the target audience and develops, maintains, standardizes, or revises technical documents, user guides, release notes, help systems, document libraries, and documentation portals. Assists data or database staff involved in designing and maintaining data or database systems. Functions as a lead worker for limited technical IT work by assigning and reviewing work, training employees, and performing quality control functions for the work. Performs related work as required.   REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES: Knowledge of information technology concepts and practices. Knowledge of the component parts of personal computers, peripherals, servers, and their associated functionality. Knowledge of the functions and capabilities of hardware and software. Knowledge of troubleshooting techniques. Knowledge of the use and interpretation of diagnostic utility programs used in troubleshooting problems. Knowledge of networking concepts. Knowledge of application development concepts. Knowledge of database concepts. Knowledge of web development concepts. Knowledge of the principles of information technology project management. Knowledge of information technology security principles. Knowledge of research principles and techniques to identify business requirements and solutions to problems. Knowledge of hardware and software testing methods. Knowledge of the principles and techniques of information technology documentation. Knowledge of information technology systems performance monitoring techniques. Ability to analyze business processes to identify functional requirements. Ability to read and interpret technical materials such as specifications, technical manuals, and other project documentation. Ability to identify correct logic relationships and statements. Ability to analyze information in order to diagnose and troubleshoot technical problems. Ability to communicate effectively orally. Ability to communicate effectively in writing. Ability to establish and maintain effective working relationships.   Required/Desired Skills: Tier 2 technical support for harware and software Required 5 Years 4 year college degree in field of specialty or equivalent experience Highly desired Experience with call tracking and ticketing software Required 5 Years Provides user training, documentation, manuals Required 5 Years Managing and assigning support issues Required 5 Years

Sr. Loan Operator Analyst

Richmond, VA
Contract
Job 26351: Job Summary: This position processes the timely and accurate preparation of certificate of satisfactions according to investor, state and/or county guidelines, orders original documents from custodians, processes collateral files, and all instruments as they are received from the custodians. Complete all assigned reports as required in a timely and accurate manner, assist department with special projects as assigned by management. Participates in the maintenance of departmental policies and procedures, and effectively communicates with internal and external customers. This position performs functions with minimal supervision and is capable of resolving and/or escalating complex issues to management as needed. Responsibilities: Lien Releases – 90% Generate certificates of satisfaction, cover sheets and adhere to special instructions according to each individual locality by ordering original loan documents from custodian process external research requests of corrections to security instruments and/or old unreleased liens as well as short sale files received from claims area. Create Walz postal labels for consolidation of mailing packets to cut down on expense; group mailing of releases going to same destination.  Review and compile documentation in loan program files for imaging.  Respond to internal and external email and/or fax inquiries through as well as verbal communication; provides information in courteous and professional manner while adhering to Virginia Housing guidelines. Loan Account Maintenance – 10% Establish and maintain loan account records; includes name, address, and other status changes. Ensure paid in full tracking maintenance is updated on all portfolio loan’s sent to the clerk of court’s office for recordation. Skills and Knowledge Extensive working knowledge of Black Knight/MSP Servicing Platform Strong written and verbal communication skills Demonstrated ability to have positive interaction with peers and management and to work across departmental lines  Strong organizational, documentation and analytical skills Education and Experience Education:  High School Diploma required. A.A. degree or equivalent vocational/technical training, is preferred.  Experience:  Several years’ originations experience, and lien release and pay-off process experience. Knowledge of real estate lands records and processing.

IT Support Specialist

Wilmington, NC
Contract
Job 26349: IT Support Specialist This contractor will work on-site in and around New Hanover County, NC office. IT Support Specialist Participate in end-of-life refresh of PC/laptops. Support personal computer systems by installing, configuring, and maintaining hardware and software for judicial staff. This includes peripherals such as printers, scanners, copiers, etc. Provide customer support to Judicial Staff in accordance with Service Level Agreements set forth by the NCAOC's IT department. Provide support to local area networks by installing, maintaining, and troubleshooting LAN hardware and software that includes file servers, routers, switches, wireless and other telecommunications equipment. Interface with Judicial Branch staff and local government officials. Listen to customers to identify problems, then make necessary corrections or assist vendors in corrective actions. Assist in moves and relocations of judicial facilities, including courthouses and other office locations. Participate in large technology deployment projects that may include statewide software updates, wireless installs, and eCourts initiatives. Work is generally performed in an office environment. Occasional lifting of heavy objects is required. Applicant should be able to lift 75 pounds. As part of the process of configuring personal computers, exposure to hazardous electrical computer components may occur requiring extreme caution to be taken. Overnight travel to locations across the state as required. This position reports to the IT Support Supervisor. Work hours are 8:00 AM - 5:00 PM, Monday - Friday but some evening, weekend, and holiday hours are required for projects and priority service desk calls.   Knowledge of: Ethernet topology networks; Windows 7/10; Office 2013/2016/365; Windows Server 2008/12; computer systems to ensure that all components will integrate properly; software packages such as TN3270, SharePoint Designer, and Adobe Professional; AD servers, routers, voice gateways, wireless access points and switches; and integration of all components. Skills in: installing personal computers and peripherals (e.g., printers, scanners, cameras, fax machines, and audio-video equipment); using individual components; listening and communicating with customers to identify concerns, analyzing needs, and determining hardware/software solutions; rigorous problem solving; and providing excellent customer service. Ability to: work independently to analyze customers needs and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and/or assist vendors with resolutions.   Required/Desired Skills: Active Directory Desired 3 Years Office 2013/2016/O365 Required 3 Years TN3270 Highly desired 3 Years Wireless Access Points Highly desired 3 Years Imaging and installing PC/laptops Required 3 Years Printer troubleshooting Required 3 Years

Gas Transportation Analyst I

Richmond, VA
Contract
Job 26346: Gas Transportation Analyst   A Gas Transportation Analyst analyzes and processes customers’ requests to move gas on our pipelines and storage facilities.   Primary requirements may include, but are not limited to: Adhering to FERC and NAESB guidelines, being able to operate a personal computer and meet established deadlines, ability to define problems, collect data and draw conclusions, ability to communicate effectively and establish rapport and maintain effective interpersonal skills. General knowledge of our client's transmission pipeline system, facility operations, tariff provisions and service agreements preferred. General knowledge of customer facilities and operations, transportation rules and policies and interconnections preferred. Previous experience with transportation and scheduling of natural gas preferred. This position is fulfilled in an office environment and does not require operation of a motor vehicle. Education Requirement: Bachelor’s required, at minimum Top Skills Needed: Candidate must be able to operate a computer. Ability to define problems, collect data and draw conclusions. Ability to do simple math.   Nice to Have: Excel knowledge. Ability to document a process. Previous experience with transportation and scheduling of natural gas.

Mainframe Specialist - Expert

Raleigh, NC
Contract
Job 26345: Mainframe Expert Primary Purpose of the Position: The primary purpose of this position is to serve as a COBOL mainframe technical and analytical subject matter expert to develop, design, and/or support current IT financial applications such as mainframe and oracle applications for the business, research, and/or instructional functions of clients. The expert will be mainly working with Cobol but there will be some integration into Oracle since the new system is written in Oracle. This role partners with business systems analysts, business relationship managers and process engineers to gather requirements and design applications systems within the data architecture established for the State. This is technical work with large sophisticated applications and the management of application system implementation projects. This role works with upper level management to define and design financial and business applications to meet the automation requirements of the agency. This position reports to the IT Financial Systems Manager. Other duties as assigned. Description of Work: 55% IT Financial Systems Management Serve as IT financial business owner to ensure that assigned services, products, and systems are operational, maintained, and secured in a manner that supports business goals Ensure service, product, and system architecture and security deliverables are produced on time Manage assigned initiatives in a manner consistent with accepted agency practices as defined in agency standards and methodologies Manage vendors to ensure assigned services, systems, and products meet identified customer needs Manage contracts; including service level agreements (SLAs) and contractors work Manage timelines, resources, and personnel for new and/or ongoing initiatives Oversee all phases of assigned service, product, and system development lifecycles Leverage appropriate metrics to weigh budget needs and recommend priorities based on program mission, costs, and projected revenues   35% Customer Relations Management/Strategic Consulting and Planning Understand and leverage organization units to meet the needs of IT service stakeholders Ensure customer satisfaction with agency IT services Establish and manage a clear communication strategy with all IT service stakeholders Consult with other sections within Technology Services to enhance service delivery   10% Technology Services Business Management Aid in identifying and implementing standard IT products and services based upon IT service stakeholder needs Assist with proactively identifying and implementing best practices Provide input for agency budgeting and planning activities   Competencies, Knowledge, Skills and Abilities Required in this Position: Thorough knowledge of and experience implementing the concepts involved in systems analysis, including conceptual design, feasibility studies, work process evaluation, cost assessments for development, implementation and maintenance. Knowledge of specialized computer programming languages; and of coding processes and security measures. Ability to evaluate and analyze existing financial applications such as mainframe and oracle and define problems effectively in order to make recommendations; accurately identify business needs and process improvements. Ability as required to review and translate specifications to write programs to produce desired results; to develop and use appropriate testing protocols; and to use and interpret technical manuals and publications. Knowledge of specific agency functions and business needs; of changes in computer technology and specific applications systems; and of laws, rules and regulations affecting the business needs of the organization. Ability as required to review and analyze user requests and other information and design appropriate programs and systems. Demonstrated ability to perform a wide range of programming and analysis work and to work independently. Strong communication skills to interact with operations team members, production, support, implementation, infrastructure, and development teams.   Required/Desired Skills: Knowledge of specialized computer programming languages (COBOL); and of coding processes and security measures. Required 7 Years Ability to evaluate and analyze existing financial apps such as mainframe and oracle and define problems effectively in order to make recommendations Required 7 Years Ability as required to review and translate specifications to write programs to produce desired results Required 7 Years Ability as required to review and analyze user requests and other information and design appropriate programs and systems. Required 7 Years Demonstrated ability to perform a wide range of programming and analysis work and to work independently Required 7 Years

Care Manager - BH

San Diego, CA
Contract
Job 26343: Hours: M-F 8:30 AM - 5PM  Duration: 6 month contract ***Must be in the state of CA. Will be 100% remote.  JOB DESCRIPTION: Monitors inpatient and/or outpatient level of care services related to mental health and substance abuse treatment to ensure medical necessity and effectiveness. Provides telephone triage, crisis intervention, and emergency authorizations as assigned. Performs concurrent reviews for inpatient and/or outpatient care and other levels of care as allowed by scope of practice and experience. In conjunction with providers and facilities, develops discharge plans and oversee their implementation. Performs quality clinical reviews while educating and making appropriate interventions to advance the care of the member in treatment. Provides information to members and providers regarding mental health and substance abuse benefits, community treatment resources, mental health managed care programs, and company policies and procedures, and criteria. Interacts with Physician Advisors to discuss clinical and authorization questions and concerns regarding specific cases. Participates in quality improvement activities, including data collection, tracking, and analysis. Maintains an active workload in accordance with National Care Manager performance standards. Works with community agencies as appropriate. Proposes alternative plans of treatment when requests for services do not meet medical necessity criteria. Participates in network development including identification and recruitment of quality providers as needed. Advocates for the patient to ensure treatment needs are met. Interacts with providers in a professional, respectful manner that facilitates the treatment process.   RESPONSIBILITIES: Licensure is required for this position, specifically a current license that meets State, Commonwealth, or customer-specific requirements.  One or more of the following licensure is required for this role with the necessary degrees:  CEAP, LMSW, LCSW, LPC, RN, or LPN. Minimum 2 years experience post degree in healthcare, behavioral health, psychiatric, and/or substance abuse health care setting. Strong organization, time management, and communication skills. Knowledge of utilization management procedures, mental health, and substance abuse community resources and providers. Knowledge and experience in inpatient and/or outpatient settings. Knowledge of DSM V or most current diagnostic edition. Ability to analyze specific utilization problems, plan and implement solutions that directly influence the quality of care.   WORK EXPERIENCE: Clinical 2+ years   CERTIFICATIONS: Must have one of the following: CEAP - Certified Employee Assistance Professional, LCSW - Licensed Clinical Social Worker, LMFT - Licensed Marriage and Family Therapist, LMSW - Licensed Master Social Worker, LPC - Licensed Professional Counselor, LPN - Licensed Practical Nurse, RN - Registered Nurse, State and/or Compact State Licensure   EDUCATION: Dependent on Certification--Associates: Nursing, Bachelors: Social Work, Masters: Social Work (Required)

Office Administrator

Richmond, VA
Direct Hire
Job 26341: Part-Time Office Administrator - up to 25 hours per week  Reports to: President & CEO NextUp RVA (“NextUp”) is a fast-paced, innovative, and growing organization focused on providing all Richmond Public School youth with access to coordinated, high-quality learning experiences beyond the classroom. NextUp believes that when young people participate in high-quality enrichment programs, they benefit in tremendous ways – socially, physically and academically.  Currently, NextUp partners with five Richmond middle schools and more than 60 local high-quality community-based out-of-school time programs to enrich the experiences of youth beyond the traditional school day.  NextUp provides its partners with centralized registration and outreach, funding, a shared data measurement system, and sponsored professional development. The more coordinated our efforts, the more extensive our reach, the greater the impact we can make in our children’s present and future. NextUp is presently an affiliate of The Community Foundation. Position Summary: The Office Administrator position is a Part-Time, Hourly position working up to 25 hours per week.  This position will report directly to the CEO while working with the entire organization to manage and execute critical functions for office management, bookkeeping, governance and assisting the CEO. The Office Administrator will also work directly with Board and Committee members, as well as donors and leaders from partner organizations.  The Office Administrator will handle a wide variety of situations and is a critical element of the NextUp staff team. The position is responsible for highly confidential and time sensitive material. This position requires independent judgment, project management, strong organization skills, effective writing and verbal communication, maturity, and the ability to make decisions in a fast-paced environment. Duties: Bookkeeping: Maintain records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance. Maintain accounts by verifying, allocating, and posting transactions. Balance accounts by reconciling entries. Maintain general ledger by transferring subsidiary account summaries. Balance general ledger by preparing a trial balance; reconciling entries. Maintain historical records by filing documents. Prepare financial reports by collecting, analyzing, and summarizing account information and trends. Comply with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions. Contribute to team effort by accomplishing related results as needed. Board and Governance Coordination: Coordinate Board and Committee meetings, not otherwise assigned to other staff. This will include, but is not limited to, the scheduling of meetings, assisting CEO with setting agendas, preparation of meeting materials, tracking RSVP’s, set up and breakdown, and securing refreshments and location. Attend Board and Board Committee meetings and prepare minutes. Prepare follow-up communication and materials after meetings as needed. Ensure NextUp’s distribution lists and Board member information are always current including up-to-date lists of board and committee members, contact information, conflict of interest statements and all appropriate persons are aware of changes. Manage NextUp’s web portal for Board business and materials. Office management Maintain organized office environment, functioning equipment, facilities and technology needs in conjunction with building management. Maintain an organized e-files system on organization’s drive as well as shared web drives. Assist with onboarding of new staff ensuring staff have appropriate equipment, supplies, HR, technology access. Manage annual enrollments for all liability, D&O insurances.  Work directly with HR consultant and CEO to assist with annual employee insurance and benefits enrollments. Maintain office supplies including existing stationary (letterhead, envelopes, business cards, note cards and logo folders). Executive assistance: Manage CEO’s calendar scheduling meetings with internal and external customers and assisting CEO with meeting preparation. Provide general administrative and special project support for the CEO. Reserve meeting rooms and set up conference calls from time to time. Write and prepare correspondence for CEO as needed Liaison with Board and external partners on behalf of CEO as needed Other Duties as Assigned Qualifications: A minimum of three years general office, data management and project management experience required; experience working with corporate leaders and Boards and experience in a non-profit work environment helpful.  A professional and courteous phone manner and excellent interpersonal skills required. Ability to work independently and as part of a team sometimes as team member and other times as team lead. Strong project management skills and ability to assign and direct others on projects. Strong computer skills including Microsoft Office required. Proficiency with QuickBooks preferred. Ability to juggle multiple projects and function well in a team environment. Strong organizational skills and attention to detail required. Demonstrated ability to meet deadlines and work independently. Interested in applying? For consideration, email resume and cover letter with salary requirements. 

UI Web Developer

Harrisburg, PA
Contract
Job 26339: UI Developer   Our client requires the services of Front End Angular UI Developer staff augmentation consultant.   The candidate should have all of the following requirements: Skills & Experience Required Bachelor's degree in IT related field (e.g. Software Engineering, Computer Science, etc). Strong understanding of the DOM, HTML, CSS (2 & 3), JavaScript & jQuery Significant experience with AngularJS (1.x), Angular(2+) with TypeScript (2.x) 3+ years of experience with additional web libraries and frameworks. Preferred: jQuery, Bootstrap, Underscore Experience with pre-processors and front-end tooling workflows: Node.js (NPM), Bower, SASS, Grunt and/or Gulp, WebPack usage is must Building AngularJS and Angular Components and Directives Understanding of Angular update Must be able to show / demonstrate the work Experience with Responsive web Design (RWD) architecture. Experience with Team Foundation Server (TFS). Experience testing: JavaScript /jQuery code & Responsive Web Design (RWD) architecture. Experience with data integration; understanding/experience with RESTful API design   Highly Desirable: Github or other coding repository and verifiable history. Please add this to resume.   Nice to Have, but not required Bootstrap 4 alpha knowledge SCSS Management experience   Soft Skills: Problem solving and critical thinking Must be able to work independently Can communicate effectively with multiple team members at a given time Strong team-building, vendor and customer relations skills Experience maintaining and extending documentation   Responsibilities: Writing clean, elegant code that is functional, maintainable, and scalable Designing, improving, and updating customer-facing websites and applications to create a rich, innovative, and interactive user experience.Develop standards, best-practices, templates, styles and libraries to provide a consistent user experience. Staying up to date with the latest web technologies and UI design principles. Required/Desired Skills: Software Development Experience Required 6 Years Responsive Web Design (Bootstrap, HTML5 & CSS3 development) Required 3 Years AngularJs and Angular Development / Node/ Package Managers npm/ bower / libs like underscore / moment Required 3 Years Experience developing angular UI components/directives Required 2 Years Type Script 1.x / 2.x is must Required 2 Years Grunt/Gulp/WebPack (Build Process) Required 3 Years JavaScript framework like Angular 2.x / Angular-cli / ngupgrade Highly desired 2 Years Have design portfolio (preferred online portfolio) (NOTE: Please provide link on the resume if available) Highly desired

Cloud Engineer

Wake, NC
Contract
Job 26337: Cloud Engineer   Our client is seeking a Cloud Engineer for a contract position in Raleigh, NC. The COVID-19 work that our client is performing is requiring multiple new applications being implemented applications in multiple cloud services platforms. A bulk of this work utilizes the Amazon AWS public cloud and the projects make use of a variety of AWS technologies and services. This position will be responsible for analyzing application requirements as they relate to infrastructure services and either designing a solution or implementing a pre-defined vendor solution . This position will be responsible for analyzing application requirements as they relate to infrastructure services and either designing a solution or implementing a pre-defined vendor solution.   Areas of AWS cloud expertise required, but not limited to: Lambda, Redshift, Athena, Elastisearch, Elastic Container Service, RDS, Glue, Cognito, Automation and H/A using CloudFormation and Cloud-init, using user data to install software on Linux and Windows OS while maintaining appropriate security measures.   Required/Desired Skills: Experience with Terrafrom is preferred. Highly desired AWS Certified Solutions Architect Associate Required AWS Certified SysOp Administrator Required AWS Certified Solutions Architect Prodessional Required

Sr. Information Security Architect

Raleigh, NC
Contract
Job 26335: Sr. Information Security Architect Our client’s Information Security Office (ISO) requires a senior information security architect analyst specializing in risk assessment and business technical consultation. This architect resource will consult on multiple projects to recommend security best practices, develop architectures and hardening guides, and review and evaluate solutions against relevant risk frameworks and regulations.    This resource will provide information security policy, process, procedure and application consulting to the Information Security Office and project support. This position will be an Information Security Business Architect (ISBA) supporting project consulting. This resource will assist PCI-DSS compliance activities for the client.   Qualifications: This resource should possess senior information security technical skillsets as well as senior soft skills as this resource will interface with IT and business leaders across the agency. This resource should possess senior skillsets in preparing reports and presentations to senior management, program/project management and related staff on the recommendations, issues and status of any given IT information security aspect of a project or initiative. This resource must have extensive advanced information security practitioner experience with hands-on experience implementing and operating a suite of standard information security technologies such as but not limited to firewalls, IDS/IPS, SIEM and network traffic capture and analysis. The position will require extensive experience and knowledge of information security frameworks such as ISO 27001, NIST 800-53 and other standards such as PCI-DSS, FISMA, OWASP, FedRAMP, and federal law and NC General Statute. This position will benefit from familiarity and experience with IT architecture frameworks and methodologies such as SABSA and TOGAF.   Required/Desired Skills: Progressive advanced experience as an IT information security professional working within an enterprise environment. Required 10 Years Hands-on experience implementing, administrating and operating technologies such as firewalls, IDS/IPS, SIEM, antivirus, network traffic analyzers Required 10 Years Detailed technical experience with network security, security protocols, access control, cryptography, application security, and data protection. Required 10 Years Extensive experience with data classification, handling, assessment, and enforcement. Required 10 Years Experience implementing and supporting systems within enterprise-class data center environments. Required 10 Years Advanced knowledge of regulatory compliance including, but not limited to: OWASP, ISO, NIST, FISMA, PCI-DSS, HIPAA and IRS-1075. Required 10 Years Experience leading risk assessments using industry standard frameworks such as ISO or NIST for complex IT projects and technologies. Required 5 Years Experience leading or directly supporting PCI-DSS annual assessment and evidence gathering, familiarity with PCI-DSS 3.2 or higher. Required 3 Years CISSP information security certification. Required Specific experience implementing, administrating, or operating Tenable Nessus. Highly desired 2 Years Specific experience implementing, administrating, operating or utilizing IBM Qradar SIEM Highly desired 2 Years Experience consulting on information security solutions for a state or federal agency. Required 2 Years Experience developing, leading and executing information security incident response plans. Required 5 Years Experience developing and implementing information security policy, standards and procedures. Required 5 Years Experience implementing and operating enterprise class data networking solutions Highly desired 5 Years Experience implementing and operating enterprise class server and storage systems Highly desired 5 Years Detailed expert knowledge of NIST 800-53, and performing risk assessments utilizing NIST 800-53. Required 5 Years Detailed expert knowledge of ISO 27001, and performing risk assessments utilizing ISO 27001 Required 2 Years Detailed expert knowledge of the NIST Cyber Security Framework (CSF), and performing risk assessments utilizing the NIST CSF. Required 2 Years Familiarity and experience with the Department of Homeland Security (DHS) Cyber Security Evaluation Tool (CSET). Highly desired 2 Years Strong knowledge and experience architecting/designing implementations, configuring, and risk assessing AWS and Azure cloud computing environments. Required 3 Years Experience consulting on information security and IT solutions for a state motor vehicles agency or department of transportation. Highly desired Experience performing risk assessments, documenting and driving compliance with the North Carolina DIT Statewide Information Security Manual. Highly desired Experience completing NC Department of Information Technology Privacy Threshold Analysis (PTA) documentation. Highly desired Experience completing NC Department of Information Technology Vendor Readiness Assessment Report (VRAR) documentation. Highly desired Experience providing research and evidence in support of audits. Required 5 Years Trained and experience implementing and operating with ITIL (formerly Information Technology Infrastructure Library) concepts. Highly desired ITIL (formerly Information Technology Infrastructure Library) certification. Nice to have Familiarity and practical experience with SABSA or TOGAF enterprise architecture frameworks and methodologies. Highly desired SABSA or TOGAF certification. Nice to have

Customer Service Representative

Cary, NC
Contract
Job 26334: Work Schedule after Training: 8-hour shift between 7 AM - 7:00 PM Monday - Friday (must be available to work between these times) Job Description: Work in a fast-paced call center environment Case management; investigating and resolving customer problems. Must handle complex inbound phone calls in a call center that can last up to 45 minutes - 1 hour. Remain calm and courteous when handling difficult calls and request Utilize automated systems to accurately log and retrieve information on a computer. Responding to customer inquiries and requests in a timely and professional manner. Having a sense of urgency in our fast-paced and process-changing office. If you have: 2 years of call center experience Excellent telephone and communication skills General knowledge of medical terminology Health insurance industry (preferred) Strong working knowledge of MS Office You’re our perfect candidate! Education: High School diploma or equivalent Medical terminology course(s) helpful  

Cybersecurity Cloud Engineer

Richmond, VA, VA
Contract
Job 26332: Cybersecurity Cloud Engineer Our client’s Information Security Division requires the need of a Cybersecurity Cloud Engineer that specializes in providing security for cloud-based platform solutions. Candidate must be knowledgeable in Microsoft Azure Cloud and Azure Active Directory.   One should have a deep understanding of virtualization, Operating systems, Linux, Windows, and how to secure data.   Candidate will be responsible for the planning, maintenance and support of data in the cloud. The individual will serve as a security lead and provide expertise in advanced cyber defense solutions and technology changes within the organization   Responsibilities: Run daily checks regarding excessive permissions, misconfigurations, and abnormal user behavior. Protect on prem and cloud accounts against takeovers and account abuse, and limit exposure potential via user account compromises. Detect hacking attacks by identifying & blocking suspicious behaviors before data is lost. Safeguards the corporate infrastructure and assures that security systems is built to specification and deployed successfully. The individual will be involved in meetings and provide expertise to lead the security team on new team projects and cloud architecture designs by Information Technology Division. Ability to bridge technology knowledge gaps between IT and OIS staff while working with outside vendors to secure the cloud infrastructure(s) and on prem systems. Candidate must understand networking terms and cloud security as a discipline of cyber security dedicated to securing cloud computing systems. This includes keeping data private and safe across online-based infrastructure, applications, and platforms. This person will be involved in leading new cloud architecture designs and secure cloud platform solutions that will play an integral part in advancing and securing MS Azure Cloud eco-system. (AAD and Office 365) As part of the Information Security team, you will be identifying, analyzing, and resolving infrastructure vulnerabilities and application cloud deployment issues. Participate in cloud implementation such as MS teams, SharePoint, OneDrive, CASB and other cloud efforts by Office Information Security/IT teams. The incumbent will provide deep expertise and understanding of all Cloud-as-a-Service including PaaS, IaaS, and SaaS. Collaborating with engineers and development teams in meetings to evaluate and identify optimal cloud solutions with security best practices. Interacting with management, team members and vendors to provide daily support based on preferred qualifications. Report all attacks or abnormal behaviors immediately to Information Security Officer.   Other Responsibilities Include: Design, build, and support mission-critical Cybersecurity products and services Have expert knowledge of Data Loss Prevention principles, Data Classification, Alerting and Monitoring, Automated Response, and apply that knowledge in their daily cloud security work. (McAfee CASB and DLP) Maintain and assess security for Enterprise multi-cloud platform (IaaS, PaaS, SaaS) Assess and reviews cloud network configurations from a security angle; as well as fix any issues Maintain current documentation for the cloud platform, related tools, and business processes (security/compliance, HA/DR, data management, monitoring, application integration, etc.) Participate in implementation of new features and integration scenarios within cloud environments Develop tools to identify and mitigate security vulnerabilities Work with technical and business users and serve as security lead Ability to clearly articulate and explain complex concepts and technologies to a non-technical audience Ability to function in a rapidly evolving environment and adapt to frequent transitions in technologies and teams Examine current cloud security practices and identify key risks, then execute programs to address them Lead large scale programs that span the enterprise to deploy and manage various cloud security appliances and agents Develop, maintain, and report on key cloud security metrics - both as a program and on an individual basis; creating metric templates and scoring models Automate cloud security solutions and controls   Required/Desired Skills: Cyber Security experience Required 5 Years Deep technical knowledge of Microsoft Azure or Amazon Web Services Required 2 Years Certifications - Microsoft AD, Azure, Office 365 Required 2 Years Microsoft Windows Server 2012+, Linux RHEL, Active Directory, Azure AD, DevSecOps tools Required 5 Years Cloud Service monitoring (McAfee CASB and MCAS) Required 5 Years Familiar with network/security (load balancers, firewalls, DLP, DNS, DHCP) Required 3 Years Knowledge of Cloud infrastructure, security architectures and standards. Required 3 Years Expert knowledge of Cloud security architectures and infrastructure Required 3 Years Expert knowledge of the Microsoft Azure ecosystem Required 5 Years Knowledge of network and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols) Required 5 Years Automation using scripting languages such as Python, PowerShell, etc. Nice to have 5 Years Experience with CICD automation tools Nice to have 2 Years Experience with Container technologies Nice to have 2 Years McAfee SIEM, NSM (IPS/IDS), ATD and EPO Nice to have 3 Years Vulnerabilities Scan (Rapid7 InsightVM, Nessus) Nice to have 2 Years Application performance monitoring Desired 5 Years Ability to collaborate with technical and business partners Desired 4 Years Good Analytical and troubleshooting skills Desired 4 Years Solid understanding of container security Desired 4 Years Strong analytical, diagnostics and troubleshooting skills - ability to solve complex problems at scale Desired 2 Years Bachelors degree in IS, CS, Engineering or equivalent Desired

Sr. IT Project Manager

Raleigh, NC
Contract
Job 26330: Sr. IT Project Manager   Responsibilities:   Manage all tasks for one or more medium to large-sized project(s) of moderate to high complexity and risk Ideal candidate for this position should have both project management and program management experience and could be responsible for managing dependencies that extends across multiple facilities Responsible for working directly with senior level executives, IT personnel, and business program resources to analyze and execute project requirements and manage stakeholder expectations Work with Business, IT and the selected Vendor team to complete implementation of the project Responsible for the leadership, direction and oversight of the project team(s) and of all vendor related activities tied to the project and report to Sr. Executive Management Work hand-in-hand with vendor to manage project milestones and critical dates to identify potential jeopardy of project schedule. Identify ways to resolve schedule issues. Keeps management aware of the situation Develop all project management artifacts following the practices and guidelines from the PMIs PMBOK and PM Methodology, developing the detailed project budget, monitoring expenditures, developing and maintaining all required State CIO project documentation Manage the day-to-day activities for the project and complete all input to the State Project Management (Touchdown) system Manage internal and external relationships (agency, Federal, vendor, and other State agencies) and dependencies across initiative components to ensure successful delivery of the project Manage the day-to-day activities on the project including project risks, cost, and schedule, determine and manage project expenses within the allocated budget and complete all input to the State Portfolio Management (Touchdown) system. The PM will ensure the quality of deliverables and effectively manage the team and day-to-day relationships to ensure project scope delivery   Skills: Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent IT Project Management, negotiation, communication and problem-solving skills Solid Leadership, facilitation, presentation, team building and change management skills to influence and guide cross functional teams required Healthcare related experience is required Experience in Electronic Health Record experience is required Ability to act independently with sound business judgment and thrive in environment with diverse communication styles Ability to manage complex projects with multiple work streams with aggressive (and sometimes competing) timelines   Skills: Project management experience, preferably with large, complex automation implementation efforts involving vendor management Required 7 Years Demonstrated Project Management experience on system deployments with multiple clients Required 7 Years Proven track record of delivering IT projects within budget, scope and schedule. Required 7 Years Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability Required 7 Years Hands on experience managing project risk, cost, schedule, quality, testing, and communications. Required 7 Years Strong supervision, organizational, interpersonal and time management skills. Required 7 Years Demonstrated presentation, training skills, oral and written communication skills. Required 5 Years Solid work experience with project management tools (e.g. Microsoft Project) Required 5 Years Experience with MS Office Required 5 Years State Government experience Highly desired PMI certification Project Management Professional (PMP) Highly desired Experience managing implementation of a statewide IT project Highly desired Experience managing or supervising legacy Healthcare related system replacement projects Required 5 Years Experience collaborating with State and Local Government Required 3 Years

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