IT Vendor Management Specialist
The IT Vendor Management Specialist (IT-VMS) will be responsible for ensuring that the impact of new or upgraded IT systems contracts are effectively managed to support the delivery of desired business and technology outcomes. The role will work with the business change and process improvement teams, DHB Finance and ITD Applications Management to support the governance model to achieve required outcomes .
The IT-VMS plays a pivotal role in supporting contract stakeholders by providing guidance and expertise on the Vendor performance program and framework. Additionally, the Specialist also has responsibility for supporting internal business units with sourcing and vendor selection, contract drafting and pricing negotiations, vendor relationship management, risk mitigation, vendor on boarding and on-going vendor monitoring responsibilities. The Specialist will lead multiple projects within different internal departments. In this role, you will be working with a variety of Information Technology Vendors.
This resource may interface with Division Leadership and Subject Matter Experts (SME) as required to complete the work. This role is focused on managing and monitoring integration efforts and compliance. Participation in drafting procurement documentation (RFI and IFB, RFP, and RFQ) is key aspect. Interface with business stakeholders will occur daily.
I. Third Party Risk Management:
II. IT Contract Management:
Contract Administration
Performance Management
Skills:
Network Engineer
Description:
Position will work within the Data Communications group to program, maintain, and troubleshoot SCADA communications, create documentation of communication channels, and submit requests for firewall rules, switch port turn-up, and asset tracking. Position will work closely with the Substation Field Operations organization during installation and commissioning of equipment and settings. Position will work closely with IT Networking organization to troubleshoot network/firewall issues. Position will require ability to track, monitor, and effectively communicate progress on multiple concurrent projects to multiple groups/stakeholders. Position will be expected to take on other duties related to the client’s data and communications equipment as requested.
Education Requirements:
Bachelors in Engineering or related field
Qualifications:
Required Skill Sets:
Preferred Skill Sets:
Desired Skill Sets:
Duration: 1-year contract
Hours: 7:30 am-4:30 pm M-F.
Must have a stable internet connection. Potential for conversion based on performance.
Description:
This position performs the research step in processing claims of fraud or dispute on debit and ATM cards. The individual will review circumstances and documentation related to claims based on Regulation E and related procedures. This role assists in the resolution of a qualified dispute or fraud transactions for the customer based on a decision matrix and chargeback criteria. This role also assists in loss mitigation through chargebacks and other loss recovery means. The associate must use sound judgmental decisioning when reviewing claims through utilizing research skills/tools and working directly with customers and merchants to determine claim validity. Must be able to effectively manage work and remediate claims in a fast-paced, customer-oriented environment.
Basic responsibilities entail but are not limited to:
Basic Qualifications:
Preferred Qualifications:
Description:
Will be required to be Onsite every other week until Covid restrictions are lifted. Local candidates only.
Top Skills Desired:
1. A basic understanding of the operation of computerized and function-related equipment used within a specific business process in the Customer Payment Services Department
2. Basic understanding and working knowledge of personal computers
3. Data Entry Experience and/or Production Experience
Technical Support Specialist
The onsite portion of this role is on an as need basis, please assume the candidate will be onsite at least once a week.
Responsibilities:
Skills:
Functional Analyst
Our client is seeking a Functional Analyst to work with both internal staff and external clients to optimize processes and improve quality for the design, development and maintenance of technical assets.
It is critical for a functional analyst to understand the operational systems of a client, and what the client requires as changes to their existing systems. The systems analyst must translate those requirements into technical specifications to be used by internal staff to develop the system modifications; diagrams must also be prepared explaining the modifications so that both technical staff and executive management can understand what must be done. The functional analyst must propose alternative solutions that balance cost and benefit, and adequately test the possibilities for business and technical compatibility.
Responsibilities to include:
Qualifications
Required:
Skills:
IBM Mainframe Systems Admin
Our client is looking for an IBM Mainframe Systems Administrator to provide systems administration support.
Responsibilities:
Skills:
Sr. Telecommunications Technician
Job Description/Responsibility
The primary goal of the Telecommunications Technician is to provide installation and maintenance support for the client’s telecommunications infrastructure including single mode fiber optic cable, microwave radio systems, transport routers, and DC systems. This equipment is located in the Company’s Virginia and North Carolina service territories. In addition to “normal” daily work, this position will be part of a team that provides 24x7 field support, at the direction of the Network Operations Center (NOC), for communication outages.
Desired Experience, Skills and Work Ethic/Qualifications
Education
Working Conditions:
Programmer Analyst
This position is responsible for working with business staff in the client’s Office of the Chief Medical Examiner (OCME), Division of Death Prevention and technical staff in the client’s Office of Information Management (OIM). This position will be the technical lead for the implementation of a cuttingedge dashboarding and reporting system built to OCMEs business specifications.
Specific Task(s) to include:
Skills:
ELR Coordinator/Systems Specialist
The ELR Coordinator provides leadership and for all activities related to Electronic Laboratory Reporting (ELR). The position guides laboratories, works closely with IT staff, lab managers, and hospital administrators to explain and facilitate the project, and has primary responsibility for mapping, testing, and validating lab data submitted by participating labs to the client.
The ELR Coordinator is the primary liaison between client staff, participating labs and contracted vendors, facilitating the use of the ELR software and the NC Electronic Disease Surveillance System (NC EDSS). The ELR coordinator works with the COVID-19 ELR coordinator to ensure a coordinated approach for labs that provide testing for both COVID-19 and a broad set of additional communicable diseases.
Skills:
Senior .NET Developer
The Senior .NET Developer is expected to take a lead role within the team; develop/enhance/maintain .NET code, ensuring that programming best practices are being followed, prioritizing work effectively, addressing production issues in a timely manner, and writing system documentation when required. The successful candidate should have strong communication skills to be effective in both technical and business requirement discussions.
Primary responsibilities include:
Skills:
Jr. SharePoint Technical Specialist
Our client is seeking a Junior Level Technical Specialist contractor for a 12-month engagement for their Engineering Application Services as an ECM Technical Specialist.
This person will be responsible for business analysis and software design in support of the client’s Construction Units processes and initiatives. This individual will define and prioritize SharePoint and web based projects delivering content management and business process support on behalf of the business unit(s), breaking down the design into work items, tracking status, managing communication and dependencies.
This individual will also coordinate test validation and rollout for these projects, ensuring customers are informed & trained, sufficient help & training materials are created and delivered, and that operational support is arranged.
This individual will be responsible for mentoring and guiding one or more business analysts and should have a familiarity with standard business analysis processes and experience with business process transformation. The individual must be knowledgeable and experienced with project management and the system development life cycle. This individual must have proven SharePoint design experience with Microsoft SharePoint lists, libraries & content types.
Responsibilities:
Skills:
Network Analyst
Responsibilities:
Qualifications:
Candidate must have:
Education
5+ years of related experience
Business Analyst/QA Tester
Our client is seeking an expert level business analyst and testing specialist to support business process analysis towards implementation of a new PHP Contract Deliverable Utility (PCDU) Application.
This position will work closely with the development team to understand the Application , and will work with the Operations and Maintenance team to maintain this Application after Managed care Go-Live.
Primary tasks include:
Additional tasks are documenting and tracking the requirements traceability, participating in user acceptance testing, project level and technical documentation.
Skills:
Lead Java Developer
Our client is seeking a Lead Front end developer to facilitate the development of critical system for Medicaid Transformation Project.
This developer is to serve as an application developer for the aiding our client in the design, development, maintenance of Web Portal with Java/ JEE based applications. Practical experience in building enterprise applications is required. Must have extensive experience in Angular 7 framework.
Skills:
Lead EDI Specialist
Our client is seeking a Lead EDI Specialist to perform work related to to support the Medicaid Reform Project.
This position is responsible for the following activities related to a critical system being developed in-house:
Qualifications:
Skills:
Knowledge/Skill Requirement
Demonstrated expertise in the VMWare Virtual server environment, EMC storage, EMC Isilon, Microsoft Orchestrator, VMware vxRail
SharePoint Technical Specialist
Our client is seeking a Junior Level Technical Specialist contractor for a 12-month engagement for the Department's Engineering Application Services as an ECM Technical Specialist. This person will be responsible for business analysis and software design in support of NCDOTs Materials and Tests Units processes and initiatives.
This individual will define and prioritize SharePoint and web based projects delivering content management and business process support on behalf of the business unit(s), breaking down the design into work items, tracking status, managing communication and dependencies.
This individual will also coordinate test validation and rollout for these projects, ensuring customers are informed & trained, sufficient help & training materials are created and delivered, and that operational support is arranged. This individual will be responsible for mentoring and guiding one or more business analysts and should have a familiarity with standard business analysis processes and experience with business process transformation.
The individual must be knowledgeable and experienced with project management and the system development life cycle. This individual must have proven SharePoint design experience with Microsoft SharePoint lists, libraries & content types.
Responsibilities:
Skills:
SharePoint Technical Specialist
Our client is seeking a Junior Level Technical Specialist contractor for a 12-month engagement for the Department's Engineering Application Services as an ECM Technical Specialist. This person will be responsible for business analysis and software design in support of their Preconstruction processes and initiatives.
This individual will define and prioritize SharePoint and web based projects delivering content management and business process support on behalf of the business unit(s), breaking down the design into work items, tracking status, managing communication and dependencies.
This individual will also coordinate test validation and rollout for these projects, ensuring customers are informed & trained, sufficient help & training materials are created and delivered, and that operational support is arranged. This individual will be responsible for mentoring and guiding one or more business analysts and should have a familiarity with standard business analysis processes and experience with business process transformation.
The individual must be knowledgeable and experienced with project management and the system development life cycle. This individual must have proven SharePoint design experience with Microsoft SharePoint lists, libraries & content types.
Responsibilities:
Skills:
Salesforce Application Support Lead
Our client requires the services of a technical specialist to launch a new Salesforce Provider Portal for the Immunization Registry Program. This portal will be used by providers who can register and administer COVID vaccine. The Salesforce Application Lead is responsible for the overall development and product management of the Salesforce Provider Portal.
Responsibilities include:
Skills:
Data Engineer
Our client is seeking a senior-level Data Engineer.
Responsibilities
As a core member of team of Data Engineers/ETL Developers, responsibilities include but not limited to:
Qualifications
ETL Development and Process Support, may require weekend/off business hours work.
Sr. Security Engineer
Duties/Responsibilities
Engineering, implementing and monitoring security measures for the protection of computer systems, networks and information
Identifying and defining system security requirements
Incident Response
Designing computer security architecture and developing detailed cyber security designs
Quality Control
Knowledge/Skill Requirement
IBM Mainframe Database Administrator
Our client is looking for an IBM Mainframe Database Administrator to provide database administration support. An important aspect of this work includes advising the CTO on all activities involving enterprise mainframe operations and services. These responsibilities are inclusive of the planning, design, implementation, and maintenance of information technology systems. Work is performed independently under the general direction of the CTO.
Skills:
Duration: 6-month contract
Hours: Mon - Fri 8 AM -10 PM (flexible 40 hours)
Candidates will need to be available until 10 pm
This is a call center environment. Remote to start.
JOB DESCRIPTION:
RESPONSIBILITIES:
WORK EXPERIENCE:
Pharmacy 6+ months
CERTIFICATIONS:
CPT/LPT/PTCB/RPT, Pharmacy Technician, State Requirements
EDUCATION:
High School Diploma or GED (Required)
Technology Support Specialist
**This is a two week project.
**All work will be completed onsite.
Duties include (but are not limited to) the following:
Skills:
Mainframe Specialist
Our client is seeking to fill a short-term contractor assignment. The selected candidate will fill the role of Technical Specialist on the Departments Electronic Lien & Titling Project. The Technical Specialist will be responsible for analysis of complex legacy program modules, coding and testing of new and existing modules for major modifications to legacy applications.
Role responsibilities:
Knowledge, Skills, and Abilities Requirements:
Must Have:
Preferred:
Skills:
Application Systems Specialist
The primary purpose of this position is to provide senior-level support of .NET application.
In addition to this, the resource should be able to cover any other operational aspects of MS Dynamics or other Microsoft related applications.
Expert skills in .NET and other Microsoft technologies and the ability to work under a tight timeline. Responsible for working with both senior-level business executives and IT personnel to define and execute program requirements and manage stakeholder expectations. Responsible for developing a project plan, maintenance of project issues and risks, and a communications plan that outlines interaction on routine or recurring basis during a project or for ongoing support. Develop and deliver solutions design, data migration plan, test plan, training and implementation plans. Ensure efficient distribution of the technical and business resources; and will coordinate with business executives the initiation or continuation of project(s) based on business requirements, business performance and available organizational resources. Responsible for establishing and executing adequate project management controls based on industry accepted methodologies and standards. These controls include the responsibility to monitor and control cost, schedule, performance and risk; to ensure quality and security; overall integration and issues resolution and to perform administrative functions.
The person will perform operational duties of .NET RESTful APIs and portals built in either .NET or MS Dynamics. This role will design and add code to the repository, troubleshoot system issues and perform day-to-day operational tasks to ensure smooth operations to meet business goals.
Some of the job duties include:
This position requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set. This position will provide rapid application development and system administration/configuration support.
This position requires independent initiative and action in decision making, analysis, design, programming, and troubleshooting arenas.
Duties also include:
Skills:
Senior .NET Systems Specialist
The primary purpose of this position is to provide senior-level support of .NET application.
In addition to this, the resource should be able to cover any other operational aspects of MS Dynamics or other Microsoft related applications.
Expert skills in .NET and other Microsoft technologies and the ability to work under a tight timeline. Responsible for working with both senior-level business executives and IT personnel to define and execute program requirements and manage stakeholder expectations. Responsible for developing a project plan, maintenance of project issues and risks, and a communications plan that outlines interaction on routine or recurring basis during a project or for ongoing support. Develop and deliver solutions design, data migration plan, test plan, training and implementation plans. Ensure efficient distribution of the technical and business resources; and will coordinate with business executives the initiation or continuation of project(s) based on business requirements, business performance and available organizational resources. Responsible for establishing and executing adequate project management controls based on industry accepted methodologies and standards. These controls include the responsibility to monitor and control cost, schedule, performance and risk; to ensure quality and security; overall integration and issues resolution and to perform administrative functions.
The person will perform operational duties of .NET RESTful APIs and portals built in either .NET or MS Dynamics. This role will design and add code to the repository, troubleshoot system issues and perform day-to-day operational tasks to ensure smooth operations to meet business goals.
Some of the job duties include:
This position requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set. This position will provide rapid application development and system administration/configuration support.
This position requires independent initiative and action in decision making, analysis, design, programming, and troubleshooting arenas.
Duties also include:
Skills:
ServiceNow Network Specialist
This position is a network specialist, and will support the client’s network infrastructure for 500+ locations. This contract position will be primarily tasked and responsible for working with our ServiceNow team to implement the Discovery aspect of ServiceNow. Discovery finds computers, servers, printers, a variety of IP-enabled devices, and the applications that run on them. It can then update the CIs in your CMDB with the data it collects. When not working with the SN team this position will work with the Transportation network team to maintain, configure and troubleshoot the network environment that services multiple office locations throughout the state.
What we are looking for is:
1. Someone with a strong Network management background
a. Cisco switch (nexus / catalyst) and Data center experience
b. Network troubleshooting
c. Network design
2. Service now Discovery implementation experience for large complex environments.
3. Hands on troubleshooting experience with ServiceNow Discovery
4. Senior level knowledge of TCP/IP networking, IP subnetting, and networking technologies.
5. ‘CCNA’ level of networking knowledge to include routing protocols, TCP/UDP transmission, subnetting and IP transit diagnosis
Knowledge, Skills, and Abilities Requirements:
Required:
Preferred:
Skills:
Data Scientist
As a member of our client’s Data Science team, selected candidate will lead data science projects and initiatives using ML/AI methodologies, techniques and models in a cloud environment.
The data scientist is a role in the Office of Strategic Innovations and reports to the Data Science Program Manager. Data science team will play a pivotal role in planning, executing and delivering machine learning-based projects to improve highway safety, reduce congestion and improve business processes. The bulk of the work will be in machine learning (ML) modelling, management and problem analysis, data exploration and data correlation and clustering.
The newly hired data scientist will be a key interface between the Office of Strategic Innovations and analytics teams and leadership in the business units, and the Information Technology Division. Candidates need to be very much self-driven, curious and creative.
Primary Responsibilities
Skills:
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