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IT Vendor Management Specialist

Raleigh, NC
Contract
Job 25846: IT Vendor Management Specialist   The IT Vendor Management Specialist (IT-VMS) will be responsible for ensuring that the impact of new or upgraded IT systems contracts are effectively managed to support the delivery of desired business and technology outcomes. The role will work with the business change and process improvement teams, DHB Finance and ITD Applications Management to support the governance model to achieve required outcomes . The IT-VMS plays a pivotal role in supporting contract stakeholders by providing guidance and expertise on the Vendor performance program and framework. Additionally, the Specialist also has responsibility for supporting internal business units with sourcing and vendor selection, contract drafting and pricing negotiations, vendor relationship management, risk mitigation, vendor on boarding and on-going vendor monitoring responsibilities. The Specialist will lead multiple projects within different internal departments. In this role, you will be working with a variety of Information Technology Vendors. This resource may interface with Division Leadership and Subject Matter Experts (SME) as required to complete the work. This role is focused on managing and monitoring integration efforts and compliance. Participation in drafting procurement documentation (RFI and IFB, RFP, and RFQ) is key aspect. Interface with business stakeholders will occur daily. I. Third Party Risk Management:   Assist in the planning, design and implementation of a Vendor Performance Management program including the policy, framework and procedures Contributes and executes overall strategy and vision of the Vendor Management Unit (VMU) Oversees the third-party on-boarding process, including risk assessment and due diligence through partnerships with Legal, business unit and security to ensure all requirements are met. Oversees the day-to-day risk mitigation, monitoring, and reporting as it relates to third party relationships Considered subject matter expert in associated risk and risk management methodology Review vendor risk assessment outputs to ensure risk has been appropriately assessed Delivers reporting from the third-party risk management platform and team presentations to stakeholders, including to senior management and oversight committees, including reporting on critical and high-risk relationships/products. Aid in design, creation and delivery of program training to internal business unit stakeholders Ensure departmental documents and activities are performed in compliance with applicable laws, regulatory standards and company policies and procedures Participate in teams preparation and involvement in regulatory examinations Assist with the creation of policies and procedure for the Vendor Management Unit Develop and maintain Vendor Scorecards Analyze external supplier data to drive recommendations Challenges and provides process improvement strategies on existing procedures and processes across the team and risk organization to achieve efficiencies. Basic understanding of SOC reports, Business Continuity Planning, Inherent Risk and Entity Level Controls   II. IT Contract Management:   Contract Administration In coordination with Procurement (OPCG and DIT) and legal, provide the following duties: reviewing and red-lining contracts, providing recommendations on business risks to contract owners, coordinating the appropriate additional reviews from departments such as Security, depending on contract type, and ensuring compliance with Federal/State Policies and Standard Operating Procedures. Perform pre-contract support, including vendor pre-qualification (RFI and IFB, RFP, and RFQ) Review and assist negotiating contracts (includes NDAs, master agreements, amendments, statements of work, etc.) in all areas of complexity and risk, with minimal supervision Interface with Business Owners to ensure contract negotiation objectives align with key stakeholder expectations and provide project status and analysis throughout the negotiation and contract development phases Evaluate vendor documents to determine acceptability based on business unit needs and Federal/State standards Resolve contractual and interpretive differences between vendors and business units Develop and promote strategic partnerships with vendors Provide financial analysis support for financial negotiations of contracts Develop goals and metrics for measuring and managing supplier performance Mitigate vendor risk and create third party contingency plans   Performance Management   As IT Vendor Management subject matter expert, drives performance standards utilizing creative problem solving to find win-win solutions to challenges. Creates, modifies, and extracts reports and dashboards to communicate key metrics to contracting personnel and leadership team. Create and Implement a performance management and risk management process Build the methodology to measure and improve vendor performance Build and lead strategic road maps and capacity forecasts Reduce OpEx and optimize CapEx spend Create vendor partnerships to drive innovation and optimize vendor performance Build out analytics and reporting capabilities (Vendor Scorecards)   Skills: Knowledge of Enterprise IT Systems, system integration principles, and associated change management best practices. Required 5 Years Ability to provide project management support and manage the day-to-day vendor and contract activities to ensure desired outcomes Highly desired 5 Years Extensive Knowledge of Project Management principles and best practices Highly desired 5 Years Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environment Required 5 Years Proficient use of Microsoft Project, Word, Excel, Visio, PowerPoint, Access, and Adobe software Highly desired 7 Years Extensive knowledge of Business Analysis BA principles and best practices Required 5 Years Knowledge of IT Third Party Risk Management (TPRM) principles and best practices Highly desired 3 Years Knowledge of IT Service Management(ITSM) principles and best practices Highly desired 3 Years Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels Required 7 Years Ability to read, analyze and interpret financial report and/or legal documents. Required 5 Years Strong organizational, problem solving, and planning skills with the ability to set priorities Required 5 Years Superior quantitative and analytical skills Required 5 Years Previous experience in a TPRM, Procurement and/or Vendor Management environment a plus Highly desired 3 Years Previous experience with process optimization Required 5 Years

Network Engineer II

Richmond, VA
Contract
Job 25842: Network Engineer   Description: Position will work within the Data Communications group to program, maintain, and troubleshoot SCADA communications, create documentation of communication channels, and submit requests for firewall rules, switch port turn-up, and asset tracking. Position will work closely with the Substation Field Operations organization during installation and commissioning of equipment and settings. Position will work closely with IT Networking organization to troubleshoot network/firewall issues. Position will require ability to track, monitor, and effectively communicate progress on multiple concurrent projects to multiple groups/stakeholders. Position will be expected to take on other duties related to the client’s data and communications equipment as requested. Education Requirements: Bachelors in Engineering or related field   Qualifications: Knowledge and application of engineering theories and principles, concepts, and fundamentals. Requires developmental experience in a professional engineering position. Competency in applying engineering principles, fundamental concepts, practices and procedures requiring some evaluation, originality and/or ingenuity to achieve project objectives. Understands and can apply knowledge of configuration management. Ability to perform engineering calculations using applicable software programs (e.g. Matlab, Excel, etc.). Planning, organizational and project management skills. Ability to develop and exercise leadership skills. Effective decision making skills. Effective oral and written communication skills (includes technical writing). Ability to think analytically and solve complex problems. Ability to interpret codes, regulations and practices. Equally effective working independently or in a team environment. Ability to process information quickly and effectively manage multiple tasks.   Required Skill Sets: SCADA Systems knowledge SCADA Protocols (e.g. DNP3, Conitel, Modbus) Basic understanding of Power Systems Intermediate or Advanced ability in Microsoft Office (Excel, Word) Effective communication Effective use of computer systems and software Personal time and project management   Preferred Skill Sets: Experience with Schweitzer Engineering Laboratories (SEL) communications and/or relay equipment Experience with SUBNET software   Desired Skill Sets: Programming skills in Python and/or C# Experience with OSIsoft PI systems

Customer Service/Call Center Representative

Glen Allen, VA
Contract
Job 25840: Duration: 1-year contract Hours: 7:30 am-4:30 pm M-F. Must have a stable internet connection. Potential for conversion based on performance. Description: This position performs the research step in processing claims of fraud or dispute on debit and ATM cards. The individual will review circumstances and documentation related to claims based on Regulation E and related procedures. This role assists in the resolution of a qualified dispute or fraud transactions for the customer based on a decision matrix and chargeback criteria. This role also assists in loss mitigation through chargebacks and other loss recovery means. The associate must use sound judgmental decisioning when reviewing claims through utilizing research skills/tools and working directly with customers and merchants to determine claim validity. Must be able to effectively manage work and remediate claims in a fast-paced, customer-oriented environment. Basic responsibilities entail but are not limited to: Review debit & ATM claims of fraud or dispute for potential chargebacks through the MasterCard process Review debit & ATM claims of fraud or dispute for possible provisional credit Maintain claims, accompanying information, and status in claims case management system Utilize investigation skills and document findings Gain extensive knowledge of Regulation E Become an expert in MasterCard chargeback rules Meet performance expectations related to productivity, effectiveness, and customer experience Contact customers via Amazon Connect regularly Assist customers, banking offices, and Customer Service with inquiries related to debit card claims Other duties as assigned   Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1-year experience performing case or phone work At least 1-year experience with Microsoft Office Products Experience with Google Products   Preferred Qualifications: At least 3 years post-high school education or Associate Degree At least 2 years experience performing case or phone work At least 2 years experience in a heavy customer contact environment

Associate CPS Production Operator

Richmond, VA
Contract
Job 25839: Description: Will be required to be Onsite every other week until Covid restrictions are lifted. Local candidates only. Top Skills Desired: 1. A basic understanding of the operation of computerized and function-related equipment used within a specific business process in the Customer Payment Services Department 2. Basic understanding and working knowledge of personal computers 3. Data Entry Experience and/or Production Experience Good oral and written communication skills Interpersonal communication skills. Ability to prioritize work and exercise discretion in the performance of duties. Ability to work under time constraints. Ability to work well independently in a team environment. Ability to meet benchmarking stats for assigned equipment. Ability to lift up to 50 lbs.

Technical Support Specialist

Richmond, VA
Contract
Job 25833: Technical Support Specialist The onsite portion of this role is on an as need basis, please assume the candidate will be onsite at least once a week. Responsibilities: Provide 1st level support to proprietary Voter Registration System and other client systems Administer access to the client’s systems Provide deskside support to staff, to include hardware and software installation/troubleshooting Answer System Support hotline to provide technical support and direction Maintain client’s technical knowledge base, including updating and creating knowledge base articles Maintain Agency assets via the client’s asset management system Possess exceptional customer service skills Manage ticket queues, and following up on open tickets Assist with special projects as needed Perform other support related tasks as assigned Ability to relay technical information to non-technical users   Skills: 4+ years in Windows desktop support required. Required 4 Years 4+ years experience installing/troubleshooting hardware and software. Required 4 Years 4+ years experience with an asset management system. Required 4 Years Microsoft and/or Information Technology Infrastructure Library (ITIL) certifications are preferred. Desired

System Analyst

Richmond, VA
Contract
Job 25831: Functional Analyst Our client is seeking a Functional Analyst to work with both internal staff and external clients to optimize processes and improve quality for the design, development and maintenance of technical assets. It is critical for a functional analyst to understand the operational systems of a client, and what the client requires as changes to their existing systems. The systems analyst must translate those requirements into technical specifications to be used by internal staff to develop the system modifications; diagrams must also be prepared explaining the modifications so that both technical staff and executive management can understand what must be done. The functional analyst must propose alternative solutions that balance cost and benefit, and adequately test the possibilities for business and technical compatibility. Responsibilities to include: Understand the operational systems of a client in order to discover and document required modifications to improve both business and technical processing. Drive to detailed requirements and translate them into technical design specifications to be used by internal staff to develop the system modifications. Conduct Root Cause Analysis to identify system gaps and deficiencies that require a business, technical or blended approach for resolution Diagram proposed modifications using architecture and data flow diagrams, so that both technical staff and executive management can understand what must be done. Propose alternative solutions that balance cost and benefit, and adequately test a solutions feasibility for business and technical compatibility. Document current state processes where documentation is missing or out of date. Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions. Ensure documentation of requirements and uses cases are completed. Facilitate requirements and design sessions for assigned projects. Participate with the Quality Analyst and Tester in defining test objectives, and designing test plans and test cases for assigned deliveries. Assist in the design of reusable regression tests on existing applications. Report to management on status of work for milestones and deliverables. Provide analysis for opportunities to define and measure progress with metrics present findings to project team and management for adoption and implementation. Provide analysis and documentation for continuous improvement and drive to excellence within the Functional Analyst, QA and Testing team. Must be proficient in business process management concepts on BPM tools. Strong experience in creating business process models. Other tasks as assigned.   Qualifications Required: The candidate must have a minimum of 10 years of experience delivering business and systems analysis artifacts. Experience with large, multi-module systems. The candidate must have exceptional written and oral communications skills. CBAP, TOGAF certification is beneficial, but not required.   Skills: Proven ability to cull customer requirements and prioritize them into key requirements Required 10 Years Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases Required 10 Years experience delivering business and systems analysis artifacts. Required 10 Years Experience with large, multi-module systems Required 10 Years

IBM Mainframe Systems Admin

Harrisburg, PA
Contract
Job 25830: IBM Mainframe Systems Admin   Our client is looking for an IBM Mainframe Systems Administrator to provide systems administration support.   Responsibilities: This position provides IBM mainframe z/OS technical support and advice to various areas who rely on mainframe services, programming support for the Department and works with the contracted resources on z/OS issues and changes. Manages the z/OS sandbox and development instances that are utilizing the IBM zPDT z/OS emulator, and works with UC Legacy application team to provide the necessary resources to offload application development to the development instance. Manages performance of the production LPAR, analyzes and requests changes to MSUs, memory, disk, etc. to ensure optimal performance of the mainframe, and manages mainframe capacity to ensure the best cost value to the Department without sacrificing performance. Manages mainframe 3rd party product software licenses and ensure the best value to the department. An important aspect of this work includes advising the CTO on all activities involving enterprise mainframe operations and services. These responsibilities are inclusive of the planning, design, implementation, and maintenance of information technology systems. Position also manages the Insurance Departments iSeries system, providing systems administration and support. The Insurances iSeries systems include a production system, test system and DR system in a remote datacenter. Work is performed independently under the general direction of the CTO.   Skills: Experience administering and providing technical support for IBM z/OS V2R2/V2R3 or above Required 5 Years Experience utilizing various IBM z/OS mainframe utilities Required 5 Years Experience with IBM zPDT z/OS emulator Required 2 Years Experience with mainframe capacity planning Required 5 Years Experience with IBM mainframe disaster recovery planning and implementation Required 5 Years Experience with IBM iSeries (AS/400) systems Required 2 Years Experience administering IBM IMS Database version 14.1/15.1 or above Highly desired 5 Years Experience administering IBM DB2 Database version V11/V12 or above Highly desired 5 Years Experience with IBM DB2 Administration Tools Highly desired 5 Years Experience with IBM IMS Solution and Recovery Packs Highly desired 5 Years Experience managing and implementing backup and recovery strategies for DB2 and IMS databases Highly desired 5 Years Experience working with IMS DBRC Highly desired 5 Years

Telecommunications Technician

Richmond, VA
Contract
Job 25829: Sr. Telecommunications Technician   Job Description/Responsibility   The primary goal of the Telecommunications Technician is to provide installation and maintenance support for the client’s telecommunications infrastructure including single mode fiber optic cable, microwave radio systems, transport routers, and DC systems.  This equipment is located in the Company’s Virginia and North Carolina service territories.  In addition to “normal” daily work, this position will be part of a team that provides 24x7 field support, at the direction of the Network Operations Center (NOC), for communication outages.     Desired Experience, Skills and Work Ethic/Qualifications Detailed knowledge and hands on experience with single mode fiber optic cable, fusion splicing, and installation best practices. Skilled in single mode fiber testing with a light meter and/or OTDR. Skilled in the installation of telecommunications equipment including running power leads, installing fuse panels, cable management, fiber management, cable terminations, and grounding. Skilled in the support, installation, and testing of microwave radio systems, elliptical waveguide, microwave antennas, and the necessary grounding for each component. Knowledge of grounding practices for communication buildings and antenna support structures. Basic understanding of the components that make up a tower lighting system.  Working knowledge of 48v DC power systems is required. Detailed knowledge and hands on experience with channel banks/multiplexers. Basic understanding of data networking. Must be safety conscious and detailed oriented. Effective computer skills including knowledge and experience with Microsoft Office Products to include Visio, Power Point, Excel, Word, and Outlook. Demonstrate technical documentation skills as needed. Small project leadership experience. Good oral and written communication skills. Analytical, abstract thinking and problem-solving skills.  Work effectively within a team environment.  Willing to adhere to established best practices, standards, change management policies and procedures.  Flexibility to adapt to changing workflow.   Education   HS diploma/GED   Working Conditions:   Cold up to 25% Energized wires up to 25% Heat up to 25% Loud noise up to 25% Outdoors up to 25% Travel 50%

Programmer Analyst

Richmond, VA
Contract
Job 25828: Programmer Analyst This position is responsible for working with business staff in the client’s Office of the Chief Medical Examiner (OCME), Division of Death Prevention and technical staff in the client’s Office of Information Management (OIM). This position will be the technical lead for the implementation of a cuttingedge dashboarding and reporting system built to OCMEs business specifications. Specific Task(s) to include: Work with OCME staff to develop baseline business requirements for dashboard / other reports as necessary Evaluate OCME staff requests for new / modified processes and / or systems in support of reporting and dashboarding needs Determine best method for extracting data from host relational systems, ingest it into appropriate data mart(s), and organize it to best support reporting requirements Work with OCME staff to determine optimal schedule for data processing Document all work, including but not limited to all DDL and DML, functional and technical requirements, ERDs, data flow diagrams, scripts, and report definitions Identify, and mitigate the effect of, incorrect or poorly formatted data through programmatic means   Skills: Ability to translate between business requirements and technical / functional specifications Required 5 Years Proven ability to communicate effectively with teams of varying technical and business expertise (examples of written communication strongly desired) Required 5 Years Functional knowledge in, and experience with, a range of technical capabilities including but not limited to: Relational and dimensional data modeling Required 5 Years Oracle or Microsoft SQL Server DBMS (experience with both preferred) Required 5 Years ETL processing  experience with WhereScape preferred Required 5 Years Tableau, Socrata, or similar Required 3 Years R, Python, SAS Required 3 Years PLSQL or TSQL (experience with both preferred) Required 3 Years B.A. or B.S. in computerrelated or datarelated discipline, or equivalent experience Required Conversant in a range of businessspecific areas, including but not limited to: Medical coding (ICD9 and ICD10), Desired 2 Years Conversant in a range of businessspecific areas, including but not limited to: Public health risk factors Desired 2 Years Conversant in a range of businessspecific areas, including but not limited to: Quantitative data analysis Desired 2 Years Conversant in a range of business specific areas, including but not limited to: Fatality Surveillance and/or research Desired 2 Years Experience with GISrelated software / systems Desired 2 Years Experience with SPSS Desired 2 Years M.A. or M.S in computerrelated, datarelated, or publichealth related discipline Desired

ELR Coordinator/Systems Specialist

Raleigh, NC
Contract
Job 25825: ELR Coordinator/Systems Specialist   The ELR Coordinator provides leadership and for all activities related to Electronic Laboratory Reporting (ELR). The position guides laboratories, works closely with IT staff, lab managers, and hospital administrators to explain and facilitate the project, and has primary responsibility for mapping, testing, and validating lab data submitted by participating labs to the client.   The ELR Coordinator is the primary liaison between client staff, participating labs and contracted vendors, facilitating the use of the ELR software and the NC Electronic Disease Surveillance System (NC EDSS). The ELR coordinator works with the COVID-19 ELR coordinator to ensure a coordinated approach for labs that provide testing for both COVID-19 and a broad set of additional communicable diseases.   Skills: Extensive experience with laboratory data and EDI transaction processing, including LOINC and SNOMED-CT coding of lab data Required 3 Years Demonstrated expertise with HL7 and XML Required 3 Years Demonstrated experience with Data exchange interface engine Required 3 Years Orion Rhapsody experience Highly desired 3 Years JavaScript experience Highly desired 3 Years Demonstrated project management and team leadership skills Required 5 Years Exceptional communication skills, including the ability to communicate clearly with a variety of project team members in various locations and with va Required 5 Years Experience working with ELR messaging and communicable disease reporting at a local, state or federal level Highly desired 1 Years Experience leveraging relational databases and wide ranging expertise in a variety of programming languages Required 3 Years

.NET Developer

Clifton Forge, VA
Contract
Job 25822: Senior .NET Developer The Senior .NET Developer is expected to take a lead role within the team; develop/enhance/maintain .NET code, ensuring that programming best practices are being followed, prioritizing work effectively, addressing production issues in a timely manner, and writing system documentation when required. The successful candidate should have strong communication skills to be effective in both technical and business requirement discussions. Primary responsibilities include: Ability to develop applications and backend services using C#, VB, ASP.NET MVC, CORE, Web API, Java Script, JQuery, and CSS Design and develop using appropriate software design patterns to attain high reusability and maintainability. Write effective unit tests and integration tests to ensure high quality software delivery In-depth knowledge of system design patterns, tiered architecture, and testing practices. Understanding of key business processes and competitive strategies related to the IT function. Ability to plan and manage projects. Ability to solve complex problems by applying best practices. Ability to provide direction and mentor less experienced teammates. Work with project business and system analysts to clarify the requirements and then implement them Participate in code reviews Enforce standards and best practices   Skills: .NET Development Required 7 Years VB.Net Development Desired 3 Years C#.Net Development Desired 3 Years SQL Development Desired 5 Years ASP Desired 3 Years MVC Desired 3 Years

Jr. SharePoint Technical Specialist

Raleigh, NC
Contract
Job 25817: Jr. SharePoint Technical Specialist   Our client is seeking a Junior Level Technical Specialist contractor for a 12-month engagement for their Engineering Application Services as an ECM Technical Specialist.   This person will be responsible for business analysis and software design in support of the client’s Construction Units processes and initiatives. This individual will define and prioritize SharePoint and web based projects delivering content management and business process support on behalf of the business unit(s), breaking down the design into work items, tracking status, managing communication and dependencies.   This individual will also coordinate test validation and rollout for these projects, ensuring customers are informed & trained, sufficient help & training materials are created and delivered, and that operational support is arranged.   This individual will be responsible for mentoring and guiding one or more business analysts and should have a familiarity with standard business analysis processes and experience with business process transformation. The individual must be knowledgeable and experienced with project management and the system development life cycle. This individual must have proven SharePoint design experience with Microsoft SharePoint lists, libraries & content types.   Responsibilities: Design SharePoint and web-based solutions to support Construction Units business processes Break down design into clearly defined, manageable work items Prioritize and track progress on work items and deliverables Mentor and guide the work of one or more business analysts Ensure work items and deliverables are scheduled, completed, and delivered to the clients on time and with high quality & excellent, usable documentation. Document the program and project deliverables as assigned Coordinate with clients to implement re-engineered business processes Test SharePoint and web based content management deliverables as required to support the re-engineered business processes Develop and deliver training materials for changed business processes and IT applications Consult with clients to prototype, refine, test, and debug applications and processes to meet needs Provide quality control for program and project deliverables   Skills: SharePoint design experience with Microsoft SharePoint lists, libraries and content types Required 2 Years Designing and testing SharePoint and web-based content management solutions Required 2 Years Strong analytical and conceptual skills Required 5 Years Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users Required 5 Years Excellent organizational and presentation skills Required 5 Years Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams) Required 5 Years Proven experience evaluating business processes and re-engineering Required 2 Years Proven experience writing clear and concise technical training materials and user documentation Required 2 Years Working knowledge of application development life cycle Required 2 Years Understanding of NCDOT transportation life cycle business processes Highly desired 2 Years Extensive experience with Microsoft SharePoint as a designer Desired 2 Years Experience with SCRUM/Agile development methodology Desired 2 Years Experience with Team Foundation Server (TFS) or Azure DevOps Desired 2 Years

Network Analyst

Richmond, VA
Contract
Job 25816: Network Analyst   Responsibilities: Under general supervision, performs moderately complex planning and evaluation of data network systems. Assists in network planning and development of standards and applications. Recommends resources required to maintain and/or expand service levels. Evaluates new products as assigned. Works with an individual business unit on specific project assignments. Errors may cause minor delay, expense, and disruption. This position provides engineering support for the client’s internal telecommunications long haul single mode fiber infrastructure. Tasks will include completing calculations, analysis, research, design, installation instructions, documentation, procurement, and installation oversight (as needed). Work will be completed with the oversight of the group lead or other assigned group members.   Qualifications: Candidate must have: Knowledge of telecommunication concepts associated with the design and installation of single mode fiber systems. Knowledge of typical standards and practices used within telecommunication buildings and rooms. Detailed knowledge of DC power systems and batteries (-48VDC). Effective oral and written communication skills. Effective computer skills including AutoCad and Microsoft Office Products Visio, Power Point, Excel, Word, and Outlook. Ability to manage 20-30 small projects simultaneously.   Education 5+ years of related experience

Business Analyst/QA Tester

Raleigh, NC
Contract
Job 25815: Business Analyst/QA Tester   Our client is seeking an expert level business analyst and testing specialist to support business process analysis towards implementation of a new PHP Contract Deliverable Utility (PCDU) Application. This position will work closely with the development team to understand the Application , and will work with the Operations and Maintenance team to maintain this Application after Managed care Go-Live. Primary tasks include: Understanding and development of business processes and data flows Document detailed business requirements related to the business processes Conduct detailed analysis between the business requirements Understanding gap analysis and assist with development of project artifacts including test plans, business requirements/user stories to create all-inclusive test case scenarios, create test cases to meet functional, integration, system, regression and performance test phases, and document test case results.   Additional tasks are documenting and tracking the requirements traceability, participating in user acceptance testing, project level and technical documentation.   Skills: Extensive knowledge of applicable business information systems, business system analysis techniques and testing methodologies Required 7 Years Demonstrated experience in gathering business requirements and developing of business rules and process flows Required 7 Years Proven experience with business process design, definition and/or re-design Required 7 Years Experience with industry standard Business Analysis methodologies and problem solving Required 5 Years Experience in developing test scenarios and test cases and execution of user acceptance testing Required 5 Years Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project Required 5 Years Excellent communication skills (both verbal and written) and ability to facilitate small-to-large meetings Required 5 Years Demonstrable analytical skills and an attention to detail Required 5 Years Excellent creative thinking and strong problem-solving skills. Required 5 Years Proactive, quality oriented, with demonstrated leadership and team building skills Required 5 Years Hands on experience in solution testing using industry standard tools Required 3 Years Experience with interpreting business requirements to create all-inclusive test case scenarios, test cases and UAT Required 3 Years Experience working in an Agile/SCRUM Required 3 Years Experience testing against Microsoft .NET C# applications Required 3 Years SQL experience Required 3 Years Experience writing procurement documents including RFP Desired Experience with all types of testing - unit/system/performance/regression/White Box testing Desired Jira Desired Experience using HP Quality Center ALM tool Desired SOAP experience Desired Web Services experience Desired XML experience Desired

Lead Java Developer

Raleigh, NC
Contract
Job 25814: Lead Java Developer   Our client is seeking a Lead Front end developer to facilitate the development of critical system for Medicaid Transformation Project. This developer is to serve as an application developer for the aiding our client in the design, development, maintenance of Web Portal with Java/ JEE based applications. Practical experience in building enterprise applications is required. Must have extensive experience in Angular 7 framework.   Skills: Should have the capability to translate business requirements into technical solutions Required 5 Years Should have the Experience in Security Layer, Presentation Layer, Services Layer, Data Persistence Layer and Execution Layer. Required 5 Years Experience in Angular 7 Framework Required 2 Years Experience in React UI, ApollographQL.Knex, passport, passport-saml Required 2 Years Experience in Express, Express-graphQL Required 2 Years Experience in designing and deploying Application Framework: Spring Boot Required 3 Years Hands-on experience in JavaScript, Node.js, SVN ,Eclipse, Spring Tools, Gradle, RESTAPI Required 3 Years Experience on Amazon Postgres Database Required 2 Years Excellent verbal and written communication skills with the ability present to both technical and business audiences. Required 2 Years Experience in the transition and transformation of large complex software solutions. Required 2 Years Experience participating or leading projects using an Agile methodology. Highly desired Experience Amazon Fargate, Amazon ECS, Amazon ECR, aws-sdk, S3 bucket, Amazon Commit, Amazon Lambda Required 2 Years AWS Certification Highly desired 3 Years Experience in AWS Serverless Container Orchestration Service - Docker , Kubernetes Required 3 Years

IT Lead EDI Specialist

Raleigh, NC
Contract
Job 25813: Lead EDI Specialist   Our client is seeking a Lead EDI Specialist to perform work related to to support the Medicaid Reform Project. This position is responsible for the following activities related to a critical system being developed in-house: High degree of business and technical knowledge with significant practical experience in HIPAA X12 EDI Transactions. Expert in EDI mapping for 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Develop and execute test scripts related to X12 Transmission Conducts QA and Testing on EDI applications Develop and execute Test scripts related to X12 Transmission Experience setting up users/new Trading Partner relationship/Standards/Envelope and full cycle testing Provides technical support during and after implementation for healthcare electronic data interchange applications Responds to inquiries regarding EDI issues with encounter claims and trading partner activities Management of catalog of EDI document types such as 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Communication between Trading Partners and department Maintain detailed documentation and process flow of all EDI processes Identify and facilitate issues with partner data mapping from onset through completion Process and monitor all inbound and outbound X12 transactions Support Customer Service group with EDI related issues Identifies, recommends and implements process improvements in support of the EDI system Troubleshoot EDI document processing errors and work with trading partners directly to resolve in a timely matter Conducts analysis of EDI transactions and is responsible for documentation and reports Collaborate with EDI partners to resolve transmission problems. Track day-to-day EDI & batch processes to identify and address problems as they arise reporting levels of activity using key established metrics for senior management Effectively communicate issues and needs with internal business partners, external vendors, and healthcare providers Develops and maintains cross walking and validation rules for file exchanges Triages incoming EDI issues thru monitoring   Qualifications: Ability to communicate effectively with technical and business staff Support internal resources to resolve issues, answer questions, and retransmit EDI documents when necessary Work with end users to ensure user acceptance testing is thorough and complete Employees should be able to work independently with minimal supervision. Knowledge of Agile Methodology Skills: Expert in developing and executing test scripts related to X12 EDI Transmission Required 7 Years Demonstrated proficiency in conducting QA and testing on EDI applications Required 5 Years Expert in EDI mapping for 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Required 5 Years High degree of business and technical knowledge with significant practical experience in HIPAA X12 EDI Transactions. Required 5 Years Strong understanding of healthcare claims processing - Claims, Provider, Eligibility Highly desired Experience setting up users/new Trading Partner relationship/Standards/Envelope and full cycle testing Required 2 Years Experience in creating and managing catalog of EDI document types such as 837, 277CA, 834, 835, TA1, 999, 820, NCPDP D.0 Required 3 Years Working knowledge of Medicaid and/or MMIS Highly desired Excellent verbal and written communication skills with the ability present to both technical and business audiences. Desired Proven experience in processing and monitoring all inbound and outbound X12 transactions Required 3 Years Knowledge of Agile Methodology Required 2 Years Experience in collaborating with EDI partners to resolve transmission problems. Required 2 Years

Sr. Systems Engineer - Backup and Storage

Richmond, VA
Contract
Job 25810: Duties and Responsibilities: Monitor the backup infrastructure and suggest timely recommendations to prevent backup and restore related operational issues Automate Application processes and design data flow’s using System center orchestrator based on the business requirements Improve operational efficiency with Orchestrator Run book automation. Setting up Backup & Replication for VMware’s SDDC Isolated DR setup for restoring application servers & validation Setting up Anti-Virus Policies for Isilon SMB shares using Trend Server Protect for Storage Networker Documentation Data Domain Documentation Orchestrator Documentation Isilon Documentation Superna Documentation Trend Server Protect for Storage Documentation Configuring Site Recovery Manager replication for Backup & Recovery servers for Business Continuity New Server Builds as needed Orchestrator Failover Configuration Reconfiguring Orchestrator Run books to minimize job failures Perform Server or file restores as needed Performing failover testing & validation between sites Knowledge/Skill Requirement   Demonstrated expertise in the VMWare Virtual server environment, EMC storage, EMC Isilon, Microsoft Orchestrator, VMware vxRail Familiarity with server hardware platform and operating system software for the relevant operating systems computing environment Expertise in Storage infrastructure design and management (SAN, Dell EMC Data Domain data deduplication storage system, EMC Isilon) Expertise in Virtual Server infrastructure design and management Knowledge of LAN, WAN and ability to solve networking problems in the course of daily systems administration duties Strong communication skills; demonstrated ability to understand customer/user experience Ability to effectively adapt to rapidly changing technology and apply it to business needs and to marry multiple tools together to solve problems Ability to develop and deliver projects using (when appropriate) leading-edge technology Strong analytical and problem-solving background Solid project management skills planning and monitoring projects, with ability to multitask and manage/co-manage multiple small to large projects in a cross-functional environment Solid analytical and problem-solving skills Ability to contribute to Network Operations efforts to establish and maintain a high level of customer trust and confidence in the team's knowledge of and concern for customers' business needs Team-oriented interpersonal and communication skills; ability to communicate complex technical information in a concise and articulate manner Ability to work with customers of varying levels of technical ability  

SharePoint Technical Specialist

Raleigh, NC
Contract
Job 25808: SharePoint Technical Specialist   Our client is seeking a Junior Level Technical Specialist contractor for a 12-month engagement for the Department's Engineering Application Services as an ECM Technical Specialist. This person will be responsible for business analysis and software design in support of NCDOTs Materials and Tests Units processes and initiatives.   This individual will define and prioritize SharePoint and web based projects delivering content management and business process support on behalf of the business unit(s), breaking down the design into work items, tracking status, managing communication and dependencies.   This individual will also coordinate test validation and rollout for these projects, ensuring customers are informed & trained, sufficient help & training materials are created and delivered, and that operational support is arranged. This individual will be responsible for mentoring and guiding one or more business analysts and should have a familiarity with standard business analysis processes and experience with business process transformation.    The individual must be knowledgeable and experienced with project management and the system development life cycle. This individual must have proven SharePoint design experience with Microsoft SharePoint lists, libraries & content types.   Responsibilities: Design SharePoint and web-based solutions to support Materials and Tests Units business processes Break down design into clearly defined, manageable work items Prioritize and track progress on work items and deliverables Mentor and guide the work of one or more business analysts Ensure work items and deliverables are scheduled, completed, and delivered to the clients on time and with high quality & excellent, usable documentation. Document the program and project deliverables as assigned Coordinate with clients to implement re-engineered business processes Test SharePoint and web-based content management deliverables as required to support the re-engineered business processes Develop and deliver training materials for changed business processes and IT applications Consult with clients to prototype, refine, test, and debug applications and processes to meet needs Provide quality control for program and project deliverables   Skills: SharePoint design experience with Microsoft SharePoint lists, libraries and content types Required 2 Years Designing and testing SharePoint and web-based content management solutions Required 2 Years Strong analytical and conceptual skills Required 5 Years Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users Required 5 Years Excellent organizational and presentation skills Required 5 Years Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams) Required 5 Years Proven experience evaluating business processes and re-engineering Required 2 Years Proven experience writing clear and concise technical training materials and user documentation Required 2 Years Working knowledge of application development life cycle Required 2 Years Understanding of NCDOT transportation life cycle business processes Highly desired 2 Years Extensive experience with Microsoft SharePoint as a designer Desired 2 Years Experience with SCRUM/Agile development methodology Desired 2 Years Experience with Team Foundation Server (TFS) or Azure DevOps Desired 2 Years

SharePoint Technical Specialist

Raleigh, NC
Contract
Job 25807: SharePoint Technical Specialist Our client is seeking a Junior Level Technical Specialist contractor for a 12-month engagement for the Department's Engineering Application Services as an ECM Technical Specialist. This person will be responsible for business analysis and software design in support of their Preconstruction processes and initiatives.   This individual will define and prioritize SharePoint and web based projects delivering content management and business process support on behalf of the business unit(s), breaking down the design into work items, tracking status, managing communication and dependencies.   This individual will also coordinate test validation and rollout for these projects, ensuring customers are informed & trained, sufficient help & training materials are created and delivered, and that operational support is arranged. This individual will be responsible for mentoring and guiding one or more business analysts and should have a familiarity with standard business analysis processes and experience with business process transformation.   The individual must be knowledgeable and experienced with project management and the system development life cycle. This individual must have proven SharePoint design experience with Microsoft SharePoint lists, libraries & content types.   Responsibilities: Design SharePoint and web-based solutions to support Preconstruction business processes Break down design into clearly defined, manageable work items Prioritize and track progress on work items and deliverables Mentor and guide the work of one or more business analysts Ensure work items and deliverables are scheduled, completed, and delivered to the clients on time and with high quality & excellent, usable documentation. Document the program and project deliverables as assigned Coordinate with clients to implement re-engineered business processes Test SharePoint and web-based content management deliverables as required to support the re-engineered business processes Develop and deliver training materials for changed business processes and IT applications Consult with clients to prototype, refine, test, and debug applications and processes to meet needs Provide quality control for program and project deliverables   Skills: SharePoint design experience with Microsoft SharePoint lists, libraries and content types Required 2 Years Designing and testing SharePoint and web-based content management solutions Required 2 Years Strong analytical and conceptual skills Required 5 Years Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users Required 5 Years Excellent organizational and presentation skills Required 5 Years Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams) Required 5 Years Proven experience evaluating business processes and re-engineering Required 2 Years Proven experience writing clear and concise technical training materials and user documentation Required 2 Years Working knowledge of application development life cycle Required 2 Years Understanding of NCDOT transportation life cycle business processes Highly desired 2 Years Extensive experience with Microsoft SharePoint as a designer Desired 2 Years Experience with SCRUM/Agile development methodology Desired 2 Years Experience with Team Foundation Server (TFS) or Azure DevOps Desired 2 Years

Salesforce Application Support Lead

Raleigh, NC
Contract
Job 25806: Salesforce Application Support Lead   Our client requires the services of a technical specialist to launch a new Salesforce Provider Portal for the Immunization Registry Program. This portal will be used by providers who can register and administer COVID vaccine. The Salesforce Application Lead is responsible for the overall development and product management of the Salesforce Provider Portal.   Responsibilities include: Compiling requirements for the Salesforce application to enable varied business functions. Responsibilities include managing risks and issues associated with design choices, supporting definition of user roles and profiles, security settings, access settings (User Profiles, Role Hierarchy, Sharing Rules and Security), and identifying opportunities for application optimization, integration, redesign, or development. This role must exhibit the ability to design applications to support business processes and reporting requirements and be familiar with the Salesforce development environments and the options available to deploy applications and manage changes on the Lightning Platform. This role is also responsible for identifying production risks and areas for improvement, update and develop custom validations and/or code as needed based on business requirements, and support configuration updates to the Salesforce environment.   Skills: Salesforce Certified Platform App Builder Certification Required Salesforce Platform Developer 1 Certification Required Experience using Salesforce Platform Community, Service Cloud, and Gov Cloud Required 4 Years Experience with Salesforce Object Query Language (SOQL) and and Salesforce Object Search Language (SOSL) Required 4 Years Experience using Shield and Lightning Required 7 Years Experience with object-oriented languages such as Apex, Java, JavaScript, C#, and Ruby. Required 7 Years Experience with Model View Controller (MVC) architecture and component-based architecture Required 7 Years Experience with requirements analysis and business process design. Required 7 Years  

Data Engineer

Richmond, VA
Contract
Job 25805:   Data Engineer Our client is seeking a senior-level Data Engineer.   Responsibilities As a core member of team of Data Engineers/ETL Developers, responsibilities include but not limited to:   Design, Develop and maintain secure, consistent and reliable ETL solutions supporting critical business processes across the various Business Units. Ensure data solutions are compliant with enterprise security standards Work in complex multi-platform environments on multiple project assignments. Develop and perform tests and validate data flows and prepare ETL processes to meet complex business requirements, including designing and implementing of complex end-to-end solutions using BI platforms. Coordinate with analysts and developers to ensure jobs designed and developed meet minimum support standards and best practices before migration into the production environment. Partner with various infrastructure teams, application teams, and architects to generate process designs and complex transformations to various data elements to provide the Business with insights into their business processes. Uses strategies such as Indexing and partitioning to fine tune the data warehouse and big data environments to improve the query response time and scalability. Define and capture metadata and rules associated with ETL processes. Assist production support team in providing resolutions to production job failures, data issues and performance tuning Qualifications Strong understanding of Data warehousing (Dimensional Modeling, ETL etc.) and RDBMS concepts Minimum 5 years working experience with ETL tools such as Talend, Informatica, Data Stage etc Minimum 5 years working experience in SQL, Stored Procedures and Table Design Minimum 5 years working experience in SQL Query optimization and ETL Data loading Performance Experience as a Data Engineer in Hadoop Platforms on components like HIVE, KAFKA, NiFi, Spark etc is a big plus. Minimum 2 years working experience in shell scripting Experience in real time streaming technologies is preferred Experience deploying machine learning models and automating processes in production is a Plus Experience with cloud technologies(AWS, Azure, GCP) is big plus   ETL Development and Process Support, may require weekend/off business hours work.

Sr. Security Engineer

Richmond, VA
Contract
Job 25804: Sr. Security Engineer   Duties/Responsibilities   Engineering, implementing and monitoring security measures for the protection of computer systems, networks and information Secures and hardens the client’s infrastructure including but not limited to systems, networks, endpoints, SaaS integrations, and cloud resources Proactively protects the confidentiality, integrity and availability of information in the custody of or processed by the company by: responding in a timely manner to a loss or misuse of network assets; participating in investigations of suspected network misuse or in compliance reviews as requested; communicating unresolved network security exposures, misuse, or noncompliance situations to management Reviews network and system changes on a weekly basis, provides technical recommendation, risks and impact analysis Analyzes reports from various reporting tools to identify potential faults and provides recommendation for improvements Coordinates threat intelligence gathering and converts data into actionable detection and prevention methods Performs internal and external penetration tests Collaborates with operational teams to identify, resolves and mitigates risk and vulnerabilities Monitors daily threat intelligence research and interacts with external security organizations Maintains endpoint security baseline standards and policies and ensures compliance with Desktop Engineering Reviews operation logs and event console activity to determine cause of network security-related events or to identify potential security-related events Ensures all systems and networks are being monitored and logged Implements automation for security tasks Supervises the instillation of new software and hardware Analyzes and implements new security protocols and technologies Maintains the integrity of hardware and software Assists IT Operations with patching and vulnerability management Stays informed of emerging security technologies and evaluates their value to the organization's operations   Identifying and defining system security requirements Analyzes and defines business requirements to determine specifications and standards; proposes and develops security solutions Develops and implements detection use cases Develops and delivers complex security reports to management Audits, detects and remediates critical security exposures in private/hybrid/public Cloud Infrastructure Identifies new security threats by conducting continuous monitoring, penetration testing, vulnerability assessments and log analysis Researches, evaluates, designs, tests, recommends and plans implementation of new or improved network security software or devices: analyzes new or enhanced software applications or tool implementations for implications to existing network security Maintains strong awareness of events in the external community to identify threats and opportunities for enhancement   Incident Response Acts as the primary point of escalation and investigation for security events Performs incident response, issue resolution, and assessment or communication of risk to the team and provides support by monitoring real-time alerts Investigates security breech alerts Develops and maintains incident response procedures; trains stakeholders on appropriate action plans   Designing computer security architecture and developing detailed cyber security designs Translates client’s information security strategy and hyper converged architecture into a highly available and secure technical implementation in accordance with best industry practices Partners with ISO and stakeholders to provide secure and documented integrations for SaaS and application suites Establishes advanced cyber analytics through the use of software and security tools. Analyzes ecosystem to proactively identify threats or potential threats Investigates and remediates cyber threats, works with internal and external parties when required Provides security configurations and solutions to identify and remediates threats Serves as a Cyber threat hunter and review security events to identify and prioritize potential threats and trends Creates correlations and other logic to identify attackers and defend against advanced attacks Determines and develops security architecture approaches and solutions, conducts business reviews and develops detailed specifications   Quality Control Abides by the client’s Technology policies, standards, procedures and guidelines and following ITIL best practices. Reviewing and creating documentation relating to upgrades and new releases and performance standards and ensuring on-going currency and relevance to the client’s IT Security Policy. Leads others in area of IT security specialization and ensures standards are followed and quality is achieved Provides all requested information and configuration documentation to the Internal Audit Division during the annual Security Evaluation of Internal Controls audit   Knowledge/Skill Requirement Experience with large scale systems, networking and security infrastructure Hands on experience with Windows, Linux OS hardening and critical services like DNS, Active Directory, Proxy etc. Threat/Intrusion Detection, Vulnerability Management, & remediation techniques Strong knowledge of security concepts and technologies such as IDS/IPS, VPNs, D/DoS Experience of Security Controls in public cloud is a plus Experience in supporting the security part of NSX is a plus Experience in Microsoft E5 Security Suite (O365/Azure), Infoblox, Palo, ASA is a plus Expert in common security tools used in an enterprise setting such as Tenable Security Center, Wireshark, Metasploit, Snort, Backtrack, BurpSuite, etc. Experience in two or more of the following security domains: network investigations, OSINT, threat hunting, threat intelligence, security engineering, pen testing, digital forensics (computer, memory, network, cloud, virtualization), malware analysis. Experience using Security Information Event Management (SIEM) products and technologies such as Splunk, Archsight, Qradar, etc. Experience in any scripting language like: Python, Perl, Shell etc. Clear understanding of network protocols such as TCP/IP, HTTPS, SSH, TLS, DNS, SMTP, 802.1X etc. Strong process management background with a keen interest in process development Expertise to manage SOPs, process adherence by teams & an eye for continuous improvement Excellent interpersonal and collaborative skills Strong written and verbal communication skills with the ability to communicate security and risk-related concepts to both technical and non-technical audiences Ability to multi-task, prioritize, coordinate and work well under pressure to meet deadlines Ability to effectively adapt to rapidly changing technology and apply it to business needs and to marry multiple tools together to solve problems. Strong analytical and problem-solving background. Solid project management skills planning and monitoring projects, with ability to multitask and manage/co-manage multiple small to large projects in a cross-functional environment. Solid analytical and problem-solving skills. Ability to contribute to Network Operations efforts to establish and maintain a high level of customer trust and confidence in the team's knowledge of and concern for customers' business needs. Team-oriented interpersonal and communication skills; ability to communicate complex technical information in a concise and articulate manner. Ability to work with customers of varying levels of technical ability.

IBM Mainframe Database Administrator

Harrisburg, PA
Contract
Job 25793: IBM Mainframe Database Administrator   Our client is looking for an IBM Mainframe Database Administrator to provide database administration support. An important aspect of this work includes advising the CTO on all activities involving enterprise mainframe operations and services. These responsibilities are inclusive of the planning, design, implementation, and maintenance of information technology systems. Work is performed independently under the general direction of the CTO.   Skills: Experience administering IBM IMS Database version 14.1/15.1 or above Required 5 Years Experience administering IBM DB2 Database version V11/V12 or above Required 5 Years Experience supporting application system development life cycle Required 5 Years Experience with IBM DB2 Administration Tools Required 5 Years Experience with IBM IMS Solution and Recovery Packs Required 5 Years Experience writing and maintaining JCL version V2R2/V2R3 Required 5 Years Experience managing and implementing backup and recovery strategies for DB2 and IMS databases Required 5 Years Experience working with IMS DBRC Required 5 Years Experience with Unemployment Compensation Systems Highly desired Certifications in IBM DB2 for z/OS Highly desired

Clinical Pharmacy Technician I

Albany, NY
Contract
Job 25786: Duration: 6-month contract Hours: Mon - Fri 8 AM -10 PM  (flexible 40 hours) Candidates will need to be available until 10 pm This is a call center environment. Remote to start.    JOB DESCRIPTION: Determines appropriateness for medications. Communicates decisions to physicians, physician`s office staff, medical management staff, and/or pharmacists. Researches resolve and documents prior to authorization outcomes in the pharmacy system. Communicates selected prior authorization criteria, pharmacy benefit coverage, and formulary alternatives to physicians, physician`s office staff, medical management staff, and/or pharmacists. Escalates requests to Pharmacist when a request requires extensive clinical review or denial. Researches resolve, and documents physician or client inquiries and grievances and provides verbal or written results to client, prescriber, provider, and/or management. Performs other duties as required.   RESPONSIBILITIES: CPT:  Certification/licensure in accordance with state requirements. In the states of Florida, Rhode Island, and Michigan, license registration with the Board of Pharmacy is required without exception. PTCB:  Certification. Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting. In-depth knowledge of specialty injectable prescription drugs, disease states, health plan formulary management techniques, medical terminology, and current diagnostic and reimbursement coding (J/Q codes, ICD-9, CMS 1500, etc.). Proficiency in Pharmacy computerized systems and software applications, as well as MS Office Product Suite. Excellent written and verbal communication skills. Ability to follow clinical criteria and instructions to approve prior authorization requests. Minimum of 6 months dispensing or retail experience required or equivalent internal training will be substituted. Ability to identify and troubleshoot problematic issues.   WORK EXPERIENCE: Pharmacy 6+ months CERTIFICATIONS: CPT/LPT/PTCB/RPT, Pharmacy Technician, State Requirements   EDUCATION: High School Diploma or GED (Required)

Technology Support Specialist

Monroe, NC
Contract
Job 25784: Technology Support Specialist   **This is a two week project. **All work will be completed onsite. Duties include (but are not limited to) the following: Move employee computer equipment from existing location to new office Set-up computer equipment (laptop/desktop, docking station, monitors, and phone). Test to ensure equipment is functional. Work in a team environment Assist other technicians and coordinating efforts as needed with others.   Skills: Previous experience setting up computer equipment in office setting Required 2 Years Set-up computer equipment - laptop/desktop, docking station, monitors, and phone Required 2 Years Assist other technicians and coordinating efforts as needed with others. Required 2 Years

Mainframe Specialist

Raleigh, NC
Contract
Job 25781: Mainframe Specialist Our client is seeking to fill a short-term contractor assignment. The selected candidate will fill the role of Technical Specialist on the Departments Electronic Lien & Titling Project. The Technical Specialist will be responsible for analysis of complex legacy program modules, coding and testing of new and existing modules for major modifications to legacy applications. Role responsibilities: Analyze, define, and document requirements for data and business processes Design, document, and coordinate desired changes to legacy modules Document the program and project deliverables as assigned Analyze and estimate feasibility and compatibility with other programs and projects Provide quality control for project deliverables   Knowledge, Skills, and Abilities Requirements: Must Have: Minimum of 10 years of experience in corporate or government as programmer analyst. Minimum of 5 years of experience exposing CICS and COBOL programs as web services via CICS Transaction Server (CTS) and/or CICS Transaction Gateway (CTG) Proven experience in programming techniques, programming languages in the mainframe environment. Proven knowledge of principles and techniques of computer programming, testing, debugging, implementation and documentation. Proven experience with analysis and design. Excellent communication skill (written, verbal, presentations) Excellent organization, analytical, planning and scheduling skills Ability to resolve highly complex problems. Proven experience with financial processes analysis and modification. Self-starter who can work with a large and diverse team of business, management and IT individuals. Demonstrated experience working with large project teams. Microsoft Suite experience (e.g, Word, Excel, PowerPoint), COBOL, CICS, TSO, MVS JCL, ENDEVOR, CA Tools, SQL, DB2 and VSAM.   Preferred: Experience with State or county government Secure Socket Layer (SSL) Experience Experience with Enterprise Level Application Development spanning two or more business areas   Skills: IBM z/OS Required 10 Years COBOL/CICS/DB2 Required 10 Years CICS Web Services Highly desired 5 Years ENDEVOR Required 10 Years CA DB2 Products Required 5 Years DMV Application Systems Highly desired Years Business Systems Analysis Required 5 Years BIZTALK Nice to have

Senior .NET Systems Specialist

Raleigh, NC
Contract
Job 25778: Application Systems Specialist The primary purpose of this position is to provide senior-level support of .NET application.   In addition to this, the resource should be able to cover any other operational aspects of MS Dynamics or other Microsoft related applications. Expert skills in .NET and other Microsoft technologies and the ability to work under a tight timeline. Responsible for working with both senior-level business executives and IT personnel to define and execute program requirements and manage stakeholder expectations. Responsible for developing a project plan, maintenance of project issues and risks, and a communications plan that outlines interaction on routine or recurring basis during a project or for ongoing support. Develop and deliver solutions design, data migration plan, test plan, training and implementation plans. Ensure efficient distribution of the technical and business resources; and will coordinate with business executives the initiation or continuation of project(s) based on business requirements, business performance and available organizational resources. Responsible for establishing and executing adequate project management controls based on industry accepted methodologies and standards. These controls include the responsibility to monitor and control cost, schedule, performance and risk; to ensure quality and security; overall integration and issues resolution and to perform administrative functions.   The person will perform operational duties of .NET RESTful APIs and portals built in either .NET or MS Dynamics. This role will design and add code to the repository, troubleshoot system issues and perform day-to-day operational tasks to ensure smooth operations to meet business goals. Some of the job duties include: Troubleshoot .NET based REST APIs and related set of applications like mobile and MS Dynamics portals Should be self-driven and be able to lead any issues or work coming out of production delivered applications Work with DHHS staff on maintaining different environments like Dev, Stage and Production and be able to lead any of the deployment aspects Work with DHHS staff on application specific issues encountered. Create and modify Power Automate (Flows). Support the connection to external applications if applicable Ensure integrations have access to Production assets including CDS, PowerApps, Azure, and Exchange/O365. Export solutions from Dev environments as managed and import into UAT and Production   This position requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set. This position will provide rapid application development and system administration/configuration support. This position requires independent initiative and action in decision making, analysis, design, programming, and troubleshooting arenas.   Duties also include: Participation in strategic and tactical planning with Business Partners, Vendors, and organizational unit management Participating in project planning and estimating efforts Consultation and planning for specific modifications and enhancements to production applications/information systems Monitoring technical effort activities for adherence to schedules, milestones and deliverables Monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures Application/information system assessment and performance monitoring to avoid preventable interruption of production and to provide optimum quality service to the clients Experience in organizing, prioritizing, and following complex and/or detailed technical procedures Proven ability to write custom plugins for Dynamics 365   Skills: Experience with MS Dynamics CRM Installation, Configuration, Customization Required Utilization of PowerApps supporting delivery of key functionality across applications Required 5 Years Development experience within a Microsoft Dynamics CRM system, specifically with .NET (e.g. defining entities, designing forms and Required 5 Years Strong experience with Java, JavaScript, MS SQL, PLSQL, Web Services Required Experience in direct client contact and maintaining effective working relationships with end users and other internal/external staff Required Advanced proficiency with C# and .Net. HTML, CSS, and JavaScript Required 7 Years Program management of complex critical application Required

Senior .NET Systems Specialist

Raleigh, NC
Contract
Job 25777: Senior .NET Systems Specialist The primary purpose of this position is to provide senior-level support of .NET application.   In addition to this, the resource should be able to cover any other operational aspects of MS Dynamics or other Microsoft related applications. Expert skills in .NET and other Microsoft technologies and the ability to work under a tight timeline. Responsible for working with both senior-level business executives and IT personnel to define and execute program requirements and manage stakeholder expectations. Responsible for developing a project plan, maintenance of project issues and risks, and a communications plan that outlines interaction on routine or recurring basis during a project or for ongoing support. Develop and deliver solutions design, data migration plan, test plan, training and implementation plans. Ensure efficient distribution of the technical and business resources; and will coordinate with business executives the initiation or continuation of project(s) based on business requirements, business performance and available organizational resources. Responsible for establishing and executing adequate project management controls based on industry accepted methodologies and standards. These controls include the responsibility to monitor and control cost, schedule, performance and risk; to ensure quality and security; overall integration and issues resolution and to perform administrative functions.   The person will perform operational duties of .NET RESTful APIs and portals built in either .NET or MS Dynamics. This role will design and add code to the repository, troubleshoot system issues and perform day-to-day operational tasks to ensure smooth operations to meet business goals. Some of the job duties include: Troubleshoot .NET based REST APIs and related set of applications like mobile and MS Dynamics portals Should be self-driven and be able to lead any issues or work coming out of production delivered applications Work with DHHS staff on maintaining different environments like Dev, Stage and Production and be able to lead any of the deployment aspects Work with DHHS staff on application specific issues encountered. Create and modify Power Automate (Flows). Support the connection to external applications if applicable Ensure integrations have access to Production assets including CDS, PowerApps, Azure, and Exchange/O365. Export solutions from Dev environments as managed and import into UAT and Production   This position requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set. This position will provide rapid application development and system administration/configuration support. This position requires independent initiative and action in decision making, analysis, design, programming, and troubleshooting arenas.   Duties also include: Participation in strategic and tactical planning with Business Partners, Vendors, and organizational unit management Participating in project planning and estimating efforts Consultation and planning for specific modifications and enhancements to production applications/information systems Monitoring technical effort activities for adherence to schedules, milestones and deliverables Monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures Application/information system assessment and performance monitoring to avoid preventable interruption of production and to provide optimum quality service to the clients Experience in organizing, prioritizing, and following complex and/or detailed technical procedures Proven ability to write custom plugins for Dynamics 365   Skills: Experience with MS Dynamics CRM Installation, Configuration, Customization Required Utilization of PowerApps supporting delivery of key functionality across applications Required 5 Years Development experience within a Microsoft Dynamics CRM system, specifically with .NET (e.g. defining entities, designing forms and Required 5 Years Strong experience with Java, JavaScript, MS SQL, PLSQL, Web Services Required Experience in direct client contact and maintaining effective working relationships with end users and other internal/external staff Required Advanced proficiency with C# and .Net. HTML, CSS, and JavaScript Required 7 Years Program management of complex critical application Required

ServiceNow Network Specialist

Raleigh, NC
Contract
Job 25771: ServiceNow Network Specialist This position is a network specialist, and will support the client’s network infrastructure for 500+ locations. This contract position will be primarily tasked and responsible for working with our ServiceNow team to implement the Discovery aspect of ServiceNow. Discovery finds computers, servers, printers, a variety of IP-enabled devices, and the applications that run on them. It can then update the CIs in your CMDB with the data it collects. When not working with the SN team this position will work with the Transportation network team to maintain, configure and troubleshoot the network environment that services multiple office locations throughout the state. What we are looking for is: 1.    Someone with a strong Network management background       a.    Cisco switch (nexus / catalyst) and Data center experience       b.    Network troubleshooting       c.    Network design 2.    Service now Discovery implementation experience for large complex environments. 3.    Hands on troubleshooting experience with ServiceNow Discovery 4.    Senior level knowledge of TCP/IP networking, IP subnetting, and networking technologies. 5.    ‘CCNA’ level of networking knowledge to include routing protocols, TCP/UDP transmission, subnetting and IP transit diagnosis Knowledge, Skills, and Abilities Requirements: Required: Minimum 5 years of hands-on ServiceNow Discovery implementation experience for large complex environments. Knowledge of ServiceNow fundamentals Hands-on experience in troubleshooting ServiceNow Discovery Intermediate to deep understanding of ServiceNow ITOM portfolio   Preferred: Experience designing, implementing and supporting Cisco products in a data center and field environment. Experience in an environment using Cisco ASA firewall solutions Skills: ServiceNow Discovery implementation for large complex environments Required 3 Years Knowledge of ServiceNow fundamentals Required 3 Years Hands on experience troubleshooting ServiceNow Discovery Required 4 Years Hands on senior knowledge of and experience with implementing & supporting current Cisco LAN switching products Required 5 Years Senior level knowledge of TCP/IP networking, IP subnetting, and networking technologies. Highly desired 5 Years Senior level troubleshooting skillset related to LAN and WAN technologies including capturing and analyzing packet level data Highly desired 5 Years CCNA level of networking knowledge to include routing protocols, TCP/UDP transmission, subnetting and IP transit diagnosis Required 3 Years

Data Scientist

Richmond, VA
Contract
Job 25761: Data Scientist   As a member of our client’s Data Science team, selected candidate will lead data science projects and initiatives using ML/AI methodologies, techniques and models in a cloud environment. The data scientist is a role in the Office of Strategic Innovations and reports to the Data Science Program Manager. Data science team will play a pivotal role in planning, executing and delivering machine learning-based projects to improve highway safety, reduce congestion and improve business processes. The bulk of the work will be in machine learning (ML) modelling, management and problem analysis, data exploration and data correlation and clustering. The newly hired data scientist will be a key interface between the Office of Strategic Innovations and analytics teams and leadership in the business units, and the Information Technology Division. Candidates need to be very much self-driven, curious and creative. Primary Responsibilities Acquire access to various databases, and other source systems. Help to create data pipelines for more efficient and repeatable data science projects. Apply statistical analysis and visualization techniques to various data. Network with domain experts to better understand the business mechanics that generated the data. Apply various ML and advanced analytics techniques to perform classification or prediction tasks. Integrate domain knowledge into the ML solution. Collaborate with ML operations (MLOps), data engineers, and IT to evaluate and implement ML deployment options. Continuously monitor execution and health of production ML models. Establish best practices around ML production infrastructure   Skills: Knowledge/experience in statistical modeling, data mining and ML using tools/techniques, Python, R, deep learning, text mining, graphic analysis Required 3 Years Geospatial analysis packages: ArcGIS or similar products Highly desired 1 Years Business intelligence packages: Microsoft PowerBI, Tableau, or similar products Highly desired 2 Years Must be self-driven, curious, creative and a good communicator Demonstrate the ability to work in diverse, cross-functional teams. Required 3 Years

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