Technical Support Specialist
The onsite portion of this role is on an as need basis, please assume the candidate will be onsite at least once a week.
Responsibilities:
Skills:
Technical Support Specialist
Responsibilities:
Skills:
Functional Analyst
Our client is seeking a Functional Analyst to work with both internal staff and external clients to optimize processes and improve quality for the design, development and maintenance of technical assets.
It is critical for a functional analyst to understand the operational systems of a client, and what the client requires as changes to their existing systems. The systems analyst must translate those requirements into technical specifications to be used by internal staff to develop the system modifications; diagrams must also be prepared explaining the modifications so that both technical staff and executive management can understand what must be done. The functional analyst must propose alternative solutions that balance cost and benefit, and adequately test the possibilities for business and technical compatibility.
Responsibilities to include:
Qualifications
Required:
Skills:
IBM Mainframe Systems Admin
Our client is looking for an IBM Mainframe Systems Administrator to provide systems administration support.
Responsibilities:
Skills:
Sr. Telecommunications Technician
Job Description/Responsibility
The primary goal of the Telecommunications Technician is to provide installation and maintenance support for the client’s telecommunications infrastructure including single mode fiber optic cable, microwave radio systems, transport routers, and DC systems. This equipment is located in the Company’s Virginia and North Carolina service territories. In addition to “normal” daily work, this position will be part of a team that provides 24x7 field support, at the direction of the Network Operations Center (NOC), for communication outages.
Desired Experience, Skills and Work Ethic/Qualifications
Education
Working Conditions:
Programmer Analyst
This position is responsible for working with business staff in the client’s Office of the Chief Medical Examiner (OCME), Division of Death Prevention and technical staff in the client’s Office of Information Management (OIM). This position will be the technical lead for the implementation of a cuttingedge dashboarding and reporting system built to OCMEs business specifications.
Specific Task(s) to include:
Skills:
ELR Coordinator/Systems Specialist
The ELR Coordinator provides leadership and for all activities related to Electronic Laboratory Reporting (ELR). The position guides laboratories, works closely with IT staff, lab managers, and hospital administrators to explain and facilitate the project, and has primary responsibility for mapping, testing, and validating lab data submitted by participating labs to the client.
The ELR Coordinator is the primary liaison between client staff, participating labs and contracted vendors, facilitating the use of the ELR software and the NC Electronic Disease Surveillance System (NC EDSS). The ELR coordinator works with the COVID-19 ELR coordinator to ensure a coordinated approach for labs that provide testing for both COVID-19 and a broad set of additional communicable diseases.
Skills:
Business Analyst
The Business Analyst/QA Automation Engineer (BA) candidate will develop, manage and document system, application and data requirements. The successful candidate manages activities relating to the gathering of requirements, and building automated testing scripts. The BA co-ordinates with quality assurance personnel to ensure necessary and sufficient test plans are implemented and assists in the execution of test plans within the change control processes. This role takes the lead in ensuring proper business and technical documentation is written in support of new or existing processes. This candidate will work heavily in Smartbear automated testing software and with the development team.
Additional areas of responsibility include documentation of existing infrastructure, system analysis, creation of release notes, assurance of compliance to applicable regulations and maintenance of the document repository. Requires a fundamental understanding of servers, networking, and the development life cycle.
The selected person must have strong communication skills to be effective in both technical and business requirement discussions. The ability to prioritize work effectively and address issues in a timely manner is essential.
Skills:
Database Architect
Description of tasks:
Skills:
Senior .NET Developer
The Senior .NET Developer is expected to take a lead role within the team; develop/enhance/maintain .NET code, ensuring that programming best practices are being followed, prioritizing work effectively, addressing production issues in a timely manner, and writing system documentation when required. The successful candidate should have strong communication skills to be effective in both technical and business requirement discussions.
Primary responsibilities include:
Skills:
Senior IT Support Specialist
Our client is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
For this position counties include Nags Head, Manteo, Hatteras, and Ocracoke.
Responsibilities:
Project Management -
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.
Develop and maintain appropriate documentation for all responsible areas -
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.
System Security -
It is the responsibility of all Technical Services Staff to be aware of security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
Skills:
Senior IT Support Specialist
Our client is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
Responsibilities:
Project Management -
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.
Develop and maintain appropriate documentation for all responsible areas -
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.
System Security -
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
Skills:
Java Developer
Our client is hiring for a seasoned contract Java Applications Developer to work with key stakeholders and contributors to develop and document a REST API interface with DocuSign. The assignment will be up to 12 months in duration.
The Java Applications Developer will have the following primary responsibilities:
In performing these responsibilities, the developer is expected to apply application programming best practices.
Knowledge, Skills, & Abilities Requirements
Basic requirements:
Skills:
Jr. SharePoint Technical Specialist
Our client is seeking a Junior Level Technical Specialist contractor for a 12-month engagement for their Engineering Application Services as an ECM Technical Specialist.
This person will be responsible for business analysis and software design in support of the client’s Construction Units processes and initiatives. This individual will define and prioritize SharePoint and web based projects delivering content management and business process support on behalf of the business unit(s), breaking down the design into work items, tracking status, managing communication and dependencies.
This individual will also coordinate test validation and rollout for these projects, ensuring customers are informed & trained, sufficient help & training materials are created and delivered, and that operational support is arranged.
This individual will be responsible for mentoring and guiding one or more business analysts and should have a familiarity with standard business analysis processes and experience with business process transformation. The individual must be knowledgeable and experienced with project management and the system development life cycle. This individual must have proven SharePoint design experience with Microsoft SharePoint lists, libraries & content types.
Responsibilities:
Skills:
Network Analyst
Responsibilities:
Qualifications:
Candidate must have:
Education
5+ years of related experience
Business Analyst/QA Tester
Our client is seeking an expert level business analyst and testing specialist to support business process analysis towards implementation of a new PHP Contract Deliverable Utility (PCDU) Application.
This position will work closely with the development team to understand the Application , and will work with the Operations and Maintenance team to maintain this Application after Managed care Go-Live.
Primary tasks include:
Additional tasks are documenting and tracking the requirements traceability, participating in user acceptance testing, project level and technical documentation.
Skills:
Lead Java Developer
Our client is seeking a Lead Front end developer to facilitate the development of critical system for Medicaid Transformation Project.
This developer is to serve as an application developer for the aiding our client in the design, development, maintenance of Web Portal with Java/ JEE based applications. Practical experience in building enterprise applications is required. Must have extensive experience in Angular 7 framework.
Skills:
Lead EDI Specialist
Our client is seeking a Lead EDI Specialist to perform work related to to support the Medicaid Reform Project.
This position is responsible for the following activities related to a critical system being developed in-house:
Qualifications:
Skills:
Senior Business Sytems Analyst
Power/Energy Company with metering experience a plus
Responsibilities:
Top Skills
IT Project Manager
Our client is seeking a senior-level PM for an application/software support project.
Description:
Requirements:
Education:
Knowledge/Skill Requirement
Demonstrated expertise in the VMWare Virtual server environment, EMC storage, EMC Isilon, Microsoft Orchestrator, VMware vxRail
.NET Developer
Our client is seeking an experienced .NET Developer with an extensive background in SQL, C#, ASP.NET, MVC, .NET CORE, ADO.NET and Entity Framework.
This candidate will be a part of an agile team managed by the client’s IT Delivery Center focused on architecture, development, deployment and maintenance of application solutions utilizing Microsoft .NET and Microsoft MVC to support critical business operations.
The candidate will be primarily focused on a modernization project also support existing .NET and MVC applications and update critical legacy applications in Microsoft ASP and older versions of Microsoft.NET to utilize the Microsoft MVC platform.
All implementations will be documented, and training materials will be created, as needed to introduce any new functionality to DCNR Customers. This resource will also be expected to conduct training sessions with DCNR business units on all solutions produced during this requisition.
The candidate should be able to design and create database tables and structures, database views, functions and stored procedures, while maintaining data quality and security.
Required
Desired
Job Duties/Responsibilities
Skills:
SharePoint Technical Specialist
Our client is seeking a Junior Level Technical Specialist contractor for a 12-month engagement for the Department's Engineering Application Services as an ECM Technical Specialist. This person will be responsible for business analysis and software design in support of NCDOTs Materials and Tests Units processes and initiatives.
This individual will define and prioritize SharePoint and web based projects delivering content management and business process support on behalf of the business unit(s), breaking down the design into work items, tracking status, managing communication and dependencies.
This individual will also coordinate test validation and rollout for these projects, ensuring customers are informed & trained, sufficient help & training materials are created and delivered, and that operational support is arranged. This individual will be responsible for mentoring and guiding one or more business analysts and should have a familiarity with standard business analysis processes and experience with business process transformation.
The individual must be knowledgeable and experienced with project management and the system development life cycle. This individual must have proven SharePoint design experience with Microsoft SharePoint lists, libraries & content types.
Responsibilities:
Skills:
SharePoint Technical Specialist
Our client is seeking a Junior Level Technical Specialist contractor for a 12-month engagement for the Department's Engineering Application Services as an ECM Technical Specialist. This person will be responsible for business analysis and software design in support of their Preconstruction processes and initiatives.
This individual will define and prioritize SharePoint and web based projects delivering content management and business process support on behalf of the business unit(s), breaking down the design into work items, tracking status, managing communication and dependencies.
This individual will also coordinate test validation and rollout for these projects, ensuring customers are informed & trained, sufficient help & training materials are created and delivered, and that operational support is arranged. This individual will be responsible for mentoring and guiding one or more business analysts and should have a familiarity with standard business analysis processes and experience with business process transformation.
The individual must be knowledgeable and experienced with project management and the system development life cycle. This individual must have proven SharePoint design experience with Microsoft SharePoint lists, libraries & content types.
Responsibilities:
Skills:
Salesforce Application Support Lead
Our client requires the services of a technical specialist to launch a new Salesforce Provider Portal for the Immunization Registry Program. This portal will be used by providers who can register and administer COVID vaccine. The Salesforce Application Lead is responsible for the overall development and product management of the Salesforce Provider Portal.
Responsibilities include:
Skills:
Data Engineer
Our client is seeking a senior-level Data Engineer.
Responsibilities
As a core member of team of Data Engineers/ETL Developers, responsibilities include but not limited to:
Qualifications
ETL Development and Process Support, may require weekend/off business hours work.
eLearning Training Developer
Important Note: Statewide travel up to 25% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.
Our client seeks contract resources to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST).
The primary purpose of NC FAST Training Developer is to analyze the NC FAST system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support NC FAST implementation. This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners. Using this base, this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer social services programs that are managed through the NC FAST system.
Skills:
County Support Liaison
**Extensive statewide travel up to 70% of the time is required in the performance of the work. Travel may include some evenings and weekend days.**
Our client seeks contract resources to provide on-site support for county department of social services NC FAST users as they learn the NC FAST Case Management System.
This is NOT a desktop support and NOT a help desk support position.
** Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends. Travel expenses are reimbursed using the states protocol for submitting expenses after travel. Per diem is paid directly to the contractor, most hotel expenses are direct billed to the state resulting in no out of pocket for the contractor. The contractor will, at the direction of management, either ride with an employee driving a state car or drive their personal vehicle and be reimbursed mileage after travel.**
Skills:
Curam Developer
Our client seeks a contractor resource to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) using Curam Software.
This resource will have significant delivery responsibilities as part of NC FAST development, and will act as the point of contact on site for development-related questions and issues that arise which cannot be addressed by a technical consultant. They will work closely with Senior Technical Consultants on design and development issues, and may act in the role of senior technical developer to maintain Child Care and Energy applications as well as stabilizing other key modules of the Child Care system including Curam upgrades and other technical requirements in the system.
Duties include but are not limited to:
Skills:
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