IT Project Manager
APPLICATION / SOFTWARE PROJECT MANAGER (Not telecom)
Must Have Skills:
Nice To Haves:
Ideal Candidate Background: Energy / utility, financial / banking, manufacturing.
IMPORTANT TO NOTE: Our client does not have a FTE opening right now but requested that anyone submitted be interested and eligible for hire AFTER 6 months. Salary conversion will be based on performance and state salary levels for similar roles. To be discussed after performance as contractor has been assessed.
Our client is seeking an experienced server engineer to assist in the daily management of the agency managed Windows and Linux based server, application and client resources.
Help Desk Specialist
Our client is seeking candidates to fill an important role as an IT Help Desk professional. They are seeking someone with prior and relevant experience providing phone-based support.
This position is 100% phone support.
Working knowledge, or experience in the following areas is required:
Additional experience and qualities desired include:
1) Recent and Relevant Help Desk Experience
2) Great Customer Service Skills, Strong analytical, troubleshooting and typing skills
3) At least 1 yr of IT Phone Support experience This level is staffed by individuals who have help desk & call center experience delivering excellent customer service.
High Level Project Overview:
Gathers and analyzes various computer data to determine location and cause of power outages. Efficiently dispatch first response personnel and repair crews to provide quick and logical response to outages and emergency situations. Schedule and manage other non-emergency customer requested work in a timely and cost-effective manner to ensure superior customer service. Provide accurate and timely information to customers. Resolve customer complaints and prepare correspondences to accurately process customer requests. Should be able to read a schematic and understand mapping.
This position is required to work 8, 10 or 12 hours shifts on a rotating basis. Evenings, midnights and weekends required. Storm restoration and OT required.
COVID Remote Policy:
Interview Process Overview (High level):
Additional Good To Know Info:
What is the preferred candidate location (local, non-local, remote?) and is there flexibility?
Norfolk, VA. At this time there is not a remote work location. All candidates must be local - Fully Onsite
Top 3 Required Skills
County Readiness Liaison
NOTE: COVID-19 restrictions prohibit travel at this time; however, when restrictions are lifted, this role may be expected to travel as needed to meet the requirements of this position.
Our client seeks contract resources to provide support for county department of social services NC FAST users as they learn the NC FAST Case Management System. This is NOT a desktop support and NOT a help desk support position. This position uses policy subject matter expertise regarding Medicaid programs and knowledge of NC FAST functionality, as well as understanding of how counties provide delivery of services to guide new users in correct navigation and submission of case data in the system. This role uses excellent written and verbal skills to effectively coach and communicate information as well as to escalate issues to management as they arise. This role may coordinate with other NC FAST business team and project team members to troubleshoot, replicate and report errors and/or unexpected outcomes within the system. The County Support Liaison acts as an integral part of Readiness and Implementation Support initiatives to facilitate meetings, conferences, and other activities to advocate for and foster effective communication, and maintain communication with state and county staff to clarify statutory, policy and procedural concerns impacting or related to Medicaid Programs.
** Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends. Travel expenses are reimbursed using the states protocol for submitting expenses after travel. Per diem is paid directly to the contractor, most hotel expenses are direct billed to the state resulting in no out of pocket for the contractor. The contractor will, at the direction of management, either ride with an employee driving a state car or drive their personal vehicle and be reimbursed mileage after travel.**
Business Process Analyst
Our client is seeking an individual who will be responsible for coordinating the distribution and tracking of various engineering & technical documents from our contracted engineering companies and equipment suppliers to the relevant internal stakeholders (both at the site and corporate office levels). The successful candidate will also be responsible for tracking the progress of the document review process as well as reporting out during team meetings as to the status of the reviews. This will ensure that the Project Managers and assigned schedulers will be able to be fully aware of the status of the many moving parts of our complex projects.
The successful candidate is required to be a strong communicator as well as possess strong organizational skills which will allow them to efficiently track multiple documents over multiple projects all working in parallel. It is desired, but not required, for the candidate to have experience with technical engineering documents (drawings, calculations, specifications, etc). It is also desired, but not required, that the candidate is capable of creating and using an electronic tracking database which can be used by various team members as necessary to determine document review status at any given time.
The successful candidate shall be capable of interfacing with various departments and organizations within the family. It is desired for the individual to be an effective team player but also being fully capable of working independently with minimal oversight.
What are the top three must have skill sets (technical/functional) which are required?
What are the top three nice to have skill sets?
What soft skill requirements do you have (team fit and personality requirements)?
What education and certifications/licensures are required?
Are there any specific companies/industries you’d like to see in the candidates’ experience?
What is the preferred candidate location (local, non-local, remote?) and is there flexibility?
Our client is seeking a Functional Analyst to work with both internal staff and external clients to optimize processes and improve quality for the design, development and maintenance of VDOT technical assets.
It is critical for a functional analyst to understand the operational systems of a client, and what the client requires as changes to their existing systems. The systems analyst must translate those requirements into technical specifications to be used by internal staff to develop the system modifications; diagrams must also be prepared explaining the modifications so that both technical staff and executive management can understand what must be done. The functional analyst must propose alternative solutions that balance cost and benefit, and adequately test the possibilities for business and technical compatibility.
Responsibilities to include:
Our client is seeking experienced Business Analysts to independently perform outreach and training on the Provider Services Solution (PRSS). Potential candidates should have prior experience performing outreach, training and project coordination. Experience working as a project lead for complex projects in a team environment to support healthcare related initiatives in commercial or government positions. Experience with translating technical requirements into training and outreach activities, and delivering project status reports is essential. Knowledge of Virginia Medicaid business rules and practices is a plus.
This role is remote currently but, once offices safely reopen, they may be requested to come to the office on a weekly flex schedule (to be discussed with mgr once selected). They will need to agree to this arrangement.
The client is implementing a new Medicaid modular system. This system will replace the current legacy MMIS systems. One of the main components of the modular system is the Provider Services Solution (PRSS).
The Goal: to hire business analysts to learn PRSS and train providers on the PRSS functions. The analyst will also be responsible for provider outreach and operate in a provider relations role. The business analyst should have knowledge of healthcare operations to perform these functions.
The business analysts will be required to learn the new system to assist with provider outreach, training, and relations. Knowledge of the legacy provider system would be helpful in performing these activities.
The ideal candidate will have a combination of BA w/Training exp + knowledge of healthcare operations
Lead Software Engineer
Top 3 Must-Haves (Hard Skills)
Nice-to-Haves (Hard Skills)
IT 8-10 years
Software Deployment 2+ years
EDUCATION: Bachelors: Computer and Information Science (Preferred)
Business Process Analyst
Performs assignments designed to develop work knowledge, skills and abilities requiring application of policies, procedures, techniques and other criteria in carrying out all aspects of the job.
Performs routine work assignments but over time will demonstrate the ability to perform more difficult work assignments.
Works under established policies and procedures to meet set schedules and system or program requirements continues to develop the knowledge, skills and abilities to reach a higher level of proficiency and work complexity.
Local Candidates Only: This position is required to work in the office. Monday-Friday unless they want to work 4-10 and then will be off on Friday.
Top Skills Needed:
- Proficiency in Excel
- Solid Communication Skills
Associates Degree minimum
This role provides administrative support to the client’s Business Relationship Managers (BRMs) to support the information technology (IT) COVID and ELC-funded projects within their Business Relationship Management Office and Solutions Management Division. This position will coordinate with staff to assist with monitoring and managing the COVID portfolio of IT projects and associated federal grants.
Description of Duties:
The position will function as a Business Analyst and Production Support Specialist on an existing development team and is responsible for working with the customer as well as the development team under the direction of a team lead to ensure the system functions as desired. These responsibilities include testing, requirements gathering, documentation, and customer support.
Office 365 Exchange Engineer
Onsite Role: Can work 3 days onsite each week or 5 days one week in office, then 5 days at home the next week.
Will need to be local to Richmond, VA or Cayce, SC If willing to relocate, must state on Resume. Also must state which location they are interested in on the resume.
The Office 365 Exchange Engineer / Admin in this contract opening in Richmond VA or Cayce SC is responsible for day-to-day administration and management of the centralized Microsoft Exchange 2016 system and Office365/Exchange Online administration in a hybrid environment.
This includes related components for anti-spam/anti-virus, archiving, mobile device support, and bulk e-mail systems utilizing technologies to ensure efficient mail flow and delivery to internal and external organizations.
Education, Work Experience, Certification and/or Licensure:
Preferred Knowledge, Skills and Abilities:
AutoCAD Draft Designer
No remote working. If not fully vaccinated for Covid, then need to wear a mask while working in the office and provide social distancing.
Work Hours: Work 40 hours per week at 8 hours per day. Candidate to coordinate daily working hours with the Drafting Supervisor.
The Drafting Group is responsible for producing drawings and data that clearly depict the physical transmission and distribution substation infrastructure, as well as the engineering parameters that support their design. This is a support role that operates under limited supervision. This position will use AutoCAD to develop structural and electrical drawings needed to build electric substations.
Our client is currently seeking a Contract Drafting Technician for the Substation Engineering Department (Transmission Operations Center - Cayce, SC). The Substation Engineering Department is comprised of engineers, technicians, and drafting personnel engaged in the engineering and design of electric substations
This position produces drawings and data that clearly and accurately depict the physical transmission and distribution substation infrastructure, as well as the engineering parameters that support their design. This position is responsible for providing drafting services that support engineering and design requirements. Drafting services include preparation of detailed system, equipment or component drawings; as-built drawings; electronic drawing and document control; and drawing revisions. This position requires use of manual and electronic drafting tools. Drafting personnel must be proficient with a computer and associated software, such as AUTOCAD, Windows, and electronic drawing management systems such as ADEPT.
The contractor will have demonstrated proficiency with a computer and associated drafting software, such as Windows and AutoCAD, as well as the use of electronic drafting tools. The contractor must also be able to collaborate with varied disciplines both internally and externally as well as operate within the company's team environment. This requires working closely with designers and other draftspersons to produce engineering drawings. The ability to produce drawings from designer notes and sketches is required. Qualified candidates must have a minimum of an Associate degree in a technical field with an emphasis on computer aided design applications such as AutoCAD. Must have a certificate in AutoCAD. Experience with AutoCAD 2020 or above and electrical engineering/technician background is a plus. AutoCAD drafting experience is required. Candidate must live within a reasonable daily commuting distance to the client’s South Carolina Transmission Operation Center in Cayce, SC.
Top Must Have Skills:
Top Nice to Have Skills:
Soft Skills Needed:
Education and certifications/licensures required:
Ideal Candidate Background:
Oracle Database Administrator
Oracle DBA/Proficient in oracle database migration from Solaris to Linux/Weblogic configuration/administration including fusion middleware/Apex administration and support.
Senior .NET Developer
Our client requires the services of a .NET developer to act as consultant with the DOC Solutions Management group. This person will be responsible for both the design and development of complex technical solutions for a wide-range of business processes within the DOC. They must demonstrate their technical expertise and experience by having personally performed these activities during their past projects and engagements rather than just participating on a team that was responsible for these activities.
Our client utilizes both waterfall and agile project methodologies. As such, experience with both waterfall and agile project methodologies will be preferred.
The candidate should have all of the following requirements:
To provide project management oversight to ensure the coordination of all projects on time within budget and scope. This position will oversee projects including technology development and maintenance, security, and cloud migration. This position will provide highly-credible leadership to development teams and be able to accurately and objectively evaluate complex project risks and issues. This position will also collaborate with customers and develop strategies and solutions of high business value.
This position will be a hybrid position of in person (as needed) and teleworking.
Sr. Test Specialist
The Sr Test Specialist - ETOR is a senior level resource that can support the ETOR project with specialized knowledge and experience. The Sr Test Specialist - ETOR should have an overall knowledge and understanding of application development and architecture Demonstrates expertise in conveying technical and functional concepts and further prepares various test and business use cases.
Testers will be conducting following type of testing , not limited to;
The successful Quality Assurance candidate requirements:
Senior IT Project Manager
Our client is seeking a short term (approx. 12 month) Senior Project Manager to manage the procurement and implementation of a comprehensive software solution to replace the existing mainframe Smart Start Reporting System.
This GOAnyhere MFT developer is to serve as an application developer for our client in the design, development, maintenance of Integrations for the Medicaid Transformation Project. This developer will support the ongoing Operations and Maintenance for the Managed Care Program.
Exhaustive Working knowledge of:
The Test & Technical Specialist is a Mid level resource with specialized knowledge and experience in a specific technology. The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program.
Testers will be conducting following type of testing , not limited to;
MES Certification IT Specialist
Our client is seeking IT Specialist to join the systems certification team and support the business process analysis and requirements gathering to ensure effective implementation of Technology systems supporting the Medicaid Enterprise Systems. The support will involve the development and documentation regarding various Departmental Information Technology systems for the primary business functions for Medicaid. This documentation will support a wide range of objectives that include user guides, CMS certification, enterprise architecture and procurement. While some of this documentation will be highly technical, most of the documentation must be written for consumption by both technical and non-technical audiences.
The primary responsibility of this role is to work with the Business Leads, Project Teams, functional/matrix managers, vendors and other stakeholders to develop state specific outcome statements and to ensure that project requirements are aligned to CMS expectations. State- specific outcome statements and KPIs must be delivered on schedule and written to ensure successful MMIS/CMS Certification, consistent with Program Management guidelines/processes and CMS expectations.
This role will report directly to the Systems Certification Manager and will play a key role in supporting multiple project teams to maintain the relationship in planning and executing CMS certification activities in implementing complex systems in support of NC Department of Health and Human Services programs.
The resource will support the MITA 3.0 State Self-Assessment (SS-A) and performing mapping of the State's Replacement MES requirements and business processes (which were developed as part of System Design) to the Centers for Medicaid and Medicare Services (CMS) MITA Business Processes and Business Capabilities Matrices to determine the MITA 3.0 maturity level of the Replacement MMIS (As-Is Assessment.) This position will also assist in the preparation of the State's MITA 3.0 SS-A Report. Additionally the resource may assist in determining the State's future goals for MITA (technology framework and business processes) by leading meetings with internal stakeholders and vendors to map the State's Replacement MMIS processes to the "To-Be" MITA 3.0 maturity levels. A major component of this role will be the support of the CMS Information Technology Systems certification exercise which is heavily reliant on MITA compliance for the technical architecture for deployed IT systems.
IT 5+ years; Cloud Deployment 2+ years
Bachelors: Computer and Information Science (Preferred)
Top 3 Must-Have Skills:
· AWS experience and skills
· ETL experience (Snap logic or Informatica)
· Data warehousing experience
Software Infrastructure Engineer
Sets team goals and prioritizes tasks to align with company and department objectives. Communicates these goals to team members. Measures progress and results of team performance. Ensures that all work is getting accomplished by making assignments and monitoring tasks. This includes balancing work between Database Administrators, Leads, and Supervisors, and ensuring proper policies and procedures are followed. Manages all aspects of team staffing including hiring, employee retention, employee development and training. Assesses and evaluates individual capabilities using clear and consistent performance standards. Provides feedback and coaching to staff both formally and informally. Coordinates, guides and mentors project management efforts performed by staff to ensure all tasks are completed successfully and on time. Assists staff in maintaining constant communication with customers, both internal and external, to facilitate analysis and troubleshooting to ensure the highest levels of customer satisfaction. Acts as liaison to assigned SBUs and management team to stay abreast of changing departmental needs. Provides status reports to Management as appropriate, highlighting risks and issues. Assists with budget preparation and management. Other duties as assigned.
WORK EXPERIENCE: IT
Top 3 Must-Have Skills:
· AWS expertise
· Oracle DBA experience
· modern data center and cloud environments experience
Application Security Analyst
Our client has filed for and received regulatory approval to replace its current Customer Information System and several other critically dependent customer applications including the web & mobile self-service platform (Manage Account), call center platform (Gateway), meter data management (MDM) and other associated systems that are collectively referred to as the Customer Core Solution.
Our client has selected SAPs S/4HANA for Utilities and C/4HANA Service Cloud & Marketing Cloud software for its new Customer Core Platform.
This position is for an Application Analyst to design and configure system role and user administration for the software suite. Specific responsibilities include:
Top Required Skills
1. Experience with SAP solutions
2. Should have knowledge of SAP Security roles and user account creation.
3. Design and configure system role and user administration for the software suite
Our client is seeking a Programmer 4 for maintenance programming and support of an internal Registration and Titling System (RATS). Support services will include maintaining database backup/recovery script(s), maintaining database replication processes, performance tuning, developing software enhancements, and various other support services as needed.
RATS is written using PowerBuilder Graphical User Interface (GUI) which interfaces with an Oracle database on an AIX server. The GUI software resides on user workstations that process registration transactions. Each workstation is outfitted with the Oracle 11g Client software to allow connection to a backend database.
VMWare Environment Specialist
Our client seeks two contract resources to assist with the support of the NC FAST Application Development Environment for NC Families Accessing Services through Technology (NC FAST). The resource will act as the technical Linux/Windows Admin and maintain UCS servers in a VMware environment and requires the ability to work on a fast spaced environment and support and resolve incident tickets.. Duties include install, build and maintenance of Red Hat Linux, CentOS and Windows Servers (2016/2019), Patch Management for both Linux and Windows based systems, maintaining the VMware-based environments, and monitoring the virtual server infrastructure environments health status. This role will also propose and implement systems enhancements that will improve the reliability and performance of the system, research, evaluate and recommend software and hardware products, and provide new hardware specifications to users based on application needs and anticipated growth. This job requires a local candidate for travel at any time to troubleshoot any hardware issues in our data centers in Raleigh and Charlotte area, work in a fast-paced environment 24/7 days a week, and providing on-call support every other week and occasional weekend/holiday work when required.
IT Project Manager
The Project Manager (PM) will be responsible for leading the efforts associated with procurement, design, development and implementation of a large, complex IT system. The PM will be accountable for developing all project management artifacts in a waterfall-agile hybrid environment, so experience and knowledge of both PM methodologies is essential. The role additionally is critical in partnering with Product Managers and business leaders, so stellar facilitation and presentation skills are also essential. Empathy for the business experience of undergoing a substantial change while being resource constrained is also an important competency. Knowledge of Organizational Change Management (OCM) is a highly desired attribute. The role will work with the business change and process improvement teams to support and guide them through the required steps. The PM will monitor, track, schedule, document, assess quality, and articulate the way changes affect the users on a day-to-day basis and ensure that thorough testing of systems and scenarios occurs throughout the implementation. This role will also support the federal certification exercise and associated planning processes. ITSM/ITIL knowledge and working in a multi-vendor matrix resource environment are paramount as well.
This resource will interface with Division Leadership and client Subject Matter Experts (SMEs) as required to complete the work. Participation in drafting procurement documentation, Request for Proposals (RFPs) are also helpful areas of expertise that will strengthen a candidacy. Interface with business stakeholders at all levels of the organization will occur daily.
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