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Senior Full Stack Java Programmer

Manchester, VA
Contract
Job 27353: Senior Full Stack Java Programmer Seeking a Senior Java consultant to assist with refinement of requirements, design and development and support of complex Java/JEE programs. Responsibilities A minimum of 6 years of Java development experience with complex, large scale, n-tiered applications using the following technologies is required: Java/JEE, HTML, JavaScript, SQL, JSP. A minimum of 3 years’ experience with the following technologies: Web Services, Struts, Spring, Spring Batch and XML/XSLT. Experience with relational and object oriented modeling is required. Experience with requirements gathering and documentation is required. The ability to successfully interact in a team environment is required. Effective oral and written communication skills are required. Knowledge of and experience with UNIX OS, UNIX Shell Scripting, PL/SQL, and UML are strongly preferred. Experience with Angular, Rationale Requisite Pro, Rational Architect, Rational Application Developer, WebSphere Application Server and Oracle RDBMS are strongly preferred. Knowledge of and experience with other template languages are preferred. Experience with Microsoft Office Suite of products is preferred. Required Skills Java/J2EE development experience Required 7 Years HTML, JavaScript, SQL, JSP Experience Required 7 Years Web Services development Required 3 Years Struts, Spring, Hibernate/JPA Required 3 Years Relational/Object Oriented Modelling Required 2 Years Requirements Gathering Required 3 Years Oracle Database Highly desired 3 Years Unix OS/Unix Shell Scripting Highly desired 3 Years WebSphere Experience Highly desired 2 Years IBM Rational Applications/UML Highly desired 2 Years Angular JS and Micro Services Architecture  Required 2 Years

Senior Project Manager

Richmond, VA
Contract
Job 27352: Senior Project Manager Senior level Project Manager (PM) to lead the implementation of its Statewide Voter Registration and Election Management System (SVRS) Responsibilities: Participate in contract negotiations as required by client. Quickly develop familiarity with the scope and requirements of proposed project and the contract documents. Identify, document, and facilitate new and open critical project business decisions, dependencies, and actions, necessary to successfully implement SVRS. Exp with voting/election environment helpful but not required Manage project deliverables and communications with SVRS vendor project manager. Track and communicate risks throughout the lifecycle of the project. Enter project milestones and financial investments using Planview Enterprise One, the Commonwealth Technology Portfolio (CTP) tool. Exp with Planview tool helpful but not required. *Will need to learn how to use the Planview tool if selected Ensure that releases across multiple agile teams are executed and delivered on-time, within scope and within budget. Direct project teams, release planning and resource forecasting/capacity planning. Manage approved changes to the project scope and schedule as necessary and in accordance with the Commonwealth of Virginia Project Management Standard. Coordinate and facilitate cadences for project planning, sprint planning, backlog reviews, and retrospectives. Report and escalate path blockers to executive and senior management as needed. Provide routine reporting of project status to various role levels within the organization. **HIGHLY DESIRED exp with Commonwealth Project Management (CPM) methodologies in large-scale projects (greater than $10 million and medium to high complexity). Required Skills Proven project management institute (PMI) methodologies experience. Required 3 Years Bachelor's Degree in appropriate field of study or equivalent work experience Required 4 Years Self-starter with the ability to work with minimal direct supervision. Required 6 Years Solid organizational skills including attention to detail and multitasking skills Required 6 Years Project Management Professional (PMP) certification. Required 3 Years Excellent client-facing and internal communication skills. Required 6 Years Excellent written and verbal communication skills. Required 6 Years Strong working knowledge of Microsoft Office and Microsoft Project. Required 3 Years SCRUM Master or Agile project management experience desired. Desired 3 Years Commonwealth of Virginia Project Manager for IT projects, or the documented training and experience to successfully complete this work Highly desired 1 Years Familiarization with the Commonwealths Technology Portfolio (CTP) tool, Planview Enterprise One. Highly desired 1 Years Experience with Commonwealth Project Management (CPM) methodologies in large-scale projects (greater than $10 million and medium to high complexity) Highly desired 1 Years

Business Analyst 5

Richmond, VA
Contract
Job 27351: Business Analyst This position will work on current prioritized projects. This position will also assist the BSA team with new proposals as prioritized by the business. Responsibilities The applicant will review, analyze, and evaluate business systems and user needs. Working with the business owner, and development team to formulate systems, which parallel overall business strategies. Experience with business process reengineering and identifying new applications of technology to solve business problems and make the business more effective. Familiarity with industry standards (including Legacy, Core, and Emerging) technologies, business process mapping, and reengineering. The applicant will assist in the preparation of project proposals which contain solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Write detailed description of user needs, program functions, and steps required to develop or modify computer programs. Facilitate the business requirement gathering for creating RFPs and SOWs. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions. The applicant will have familiarity with relational database concepts, client-server concepts, and web based solutions. The applicant must rely on limited experience and judgment to plan and accomplish goals. The applicant will perform a variety of tasks simultaneously working in a matrixed environment. A certain degree of creativity and latitude is required. Provide business analysis support for project requests making sure to examine build vs. buy options that may be available and align with business strategic goals. Work with technical teams to plan and conduct project design sessions prior to development iterations to identify and specify logical system design Elicit and document business requirements, business processes and flows Articulate and document user system requirements Assist Product Owners with UAT, if needed Make recommendations for the logical design of system enhancements Understand how change to a component/application impacts the whole system Work with Development Lead / System Engineer as liaison to communicate business requirements Have full understanding of business vision Make recommendations to business on best practices Ensure SDLC processes are being followed Proficiency with MS Office 2013 (Word, Excel, Powerpoint, Visio) Document and gather requirements Process Flows and Data Mapping Cost / Benefit Analysis Effectively facilitate meetings Required Skills Created agile stories to ensure tasks aligned to complexities of the business requirements specific to Web-Based Selling Tool initiative Desired 5 Years Excellent communication, analytical, interpersonal, and presentation skills. Required 5 Years Experienced in the software development life cycle, including analysis, design, testing, project management, and implementation of sw applications Required 5 Years Elicit Requirements from firm Partners, Data Analysis Team, and other stakeholders Required 5 Years Exp with Data Mapping, Cost / Benefit Analysis Required 5 Years MS Office Proficiency (Word, Excel, PowerPoint, Visio) Requirements gathering and documentation Process Flows and Data Mapping Cost / Benefit Analysis Proven knowledge of Web Application Concepts Proven knowledge of Client / Server Application Concepts Effective meeting facilitation

Embedded Software Engineer 3

Chandler, Arizona
Contract
Job 27350: Embedded Software Engineer   Responsibilities Designs, develops, operates and maintains software and firmware components and computing systems software to be applied to and integrated with engineering, scientific and manufacturing requirements. Applies the appropriate standards, processes, procedures and tools throughout the system development life cycle to support the generation of such engineering applications and products such as laboratory simulation systems, aircraft flight control and display systems, pacemakers, defibrillators, mechanical and electrical systems. Interfaces with customers, suppliers, application users and other technical and support personnel.   Other Secret Clearance required As a federal contractor, and consistent with Executive Order 14042, require all contingent workers in the United States to be fully vaccinated by December 8, 2021 or by their start date if it is after December 8th. Federal guidance allows for disability/medical and religious accommodations with respect to the vaccine requirement. Any requested accommodations must be reviewed and approved in advance of your workers start date, and subject to clients review and approval of safety protocols. Schedule Weekdays M-F 9/80

Windows Server Administrator

Harrisburg, PA
Contract
Job 27349: Windows Server Administrator   Looking for a candidate that has experience with Windows Servers in a large org setting. Will be primarily focused on Application Support, Windows Server Administration, along with supporting various other technologies. Responsible for evaluating, preparing and recommending technical solutions, as well as troubleshooting complex problems with a wide variety of applications. Responsibilities System management of enterprise servers Deploy servers and applications to meet needs of project teams Determines server sizing and configuration Assists in the development of configuration standards. Monitors the availability of updates/upgrades, tests and installs updates/upgrades.   Works directly with staff in coordination and deployment of projects. Work with client partners and employees in deployment activities. Works closely with Application Teams to deploy code/applications through multiple environments. Attend meetings with client developers, users, and partners.   Perform proactive monitoring of enterprise systems Monitors system performance and provides statistics to identify capacity or performance problems and makes technical recommendations for appropriate action. Respond to alerts and resolve issues identified through monitoring tools   Provides direct support for system issues. Proactively identifies and resolves problems. Responds to system related trouble calls including hardware and software. Use software such as Remedy to report, track and resolve issues. Places service calls for servers and network equipment. Assists service providers in resolving service calls. Perform related duties as required. Qualifications Minimum of a bachelor’s degree in computer science or related field or equivalent as well as a minimum of 4 years of experience or Associates degree in computer science or related field and 5 years of experience. Specific knowledge required in the following areas: Windows Server, Microsoft IIS, HTTP Server/Apache, TLSv1.2, Windows Schannel Security and OpenSSL. Knowledge of networking concepts and technologies - including TCP/IP, DNS and load balancing Knowledge of security concepts and technologies - including PKI, certificate management, TLS/SSL and firewalls Strong knowledge of Microsoft Windows and working knowledge of Microsoft Office products Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines and a willingness to work off hours as needed to accommodate maintenance windows Effective verbal communication skills are required to work with all levels of the organization including management, vendors, and various client personnel. Effective writing skills are required to produce implementation plans, server build documents and document work performed. Superior interpersonal and customer service skills required including ability to work effectively in a team environment. High level of proficiency in effective problem solving required. Working Conditions Weekend, shift work, holiday, on-call, and overtime may be required. Work may require lifting equipment/supplies. Work may require travel to and from the various locations. Required Skills MS Windows Server experience in a large organization setting Required 5 Years Microsoft IIS configuration and support Required 2 Years HTTP Server/Apache support Required 2 Years Knowledge of Red Hat Enterprise Linux Nice to have 2 Years Knowledge of Active Directory Nice to have 2 Years Knowledge of TCP/IP networking Nice to have 2 Years

Lead Business Analyst

Harrisburg, PA
Contract
Job 27348: Lead Business Analyst Function as a Lead Business Analyst on an existing development team and is responsible for working with the customer as well as the development team under the direction of a team lead to ensure the system functions as desired. These responsibilities include testing, requirements gathering, documentation, and customer support. Responsibilities Experience in working on a Scrum Team or similar Agile Development Team. Experience with Automated Testing practices and software, such as Selenium. Strong organization and writing skills. Willing to assist with training, developing user guides or other Business Analyst activities when necessary Experience creating user stories, tasks, and bugs in Azure DevOps Studio, or similar software. Strong organization and writing skills. Communicates clearly and works with users and client as necessary. Experience in working on a Scrum Team. Experience participating in Facilitated Workshops for requirements analysis. Experience testing or documenting requirements related to accessibility of a software application. Knowledge of formal requirements gathering methodologies. Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures. Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements. Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted. This deliverable can also reflect how the product will be designed, developed, and define how test cases must be formulated. Experience developing Quality-of-service (non-functional) requirements - re requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability. Familiarity with testing accessibility standards (WCAG 2.1) preferred. Required Skills Experience with requirements gathering Required 4 Years Experience supporting software in a Production Environment and handling customer reported issues Required 4 Years Experience developing Business Requirements documentation Required 4 Years Experience conducting full system testing with overall functionality Required 4 Years Prior Commonwealth experience Desired     Experience in working on a Scrum Team or Agile environment Desired        

GIS Analyst

Harrisburg, PA
Contract
Job 27347: GIS Analyst Working with ArcGIS online and other GIS tools, the candidate will build the submission and approval workflows, data layers, and ETLs for the spatial portion of the preservation process. This work will include, outreach and collaboration with County farmland preservation GIS and non-GIS staff. Responsibilities Research land records and update/edit GIS datasets accordingly Develop applications using ArcGIS Online templates Setup of replication and ETL processes to sync local and online databases GIS Database design and implementation Development, conversion and processing of GIS data to meet project needs Assist in the support and maintenance of existing applications Provide good communication with project County and State stakeholders Demonstrate and follow good security practices Work with developers and IT staff where necessary Required Skills Research land records and update/edit GIS datasets accordingly Required   Develop applications using ArcGIS Online templates Required          Setup of replication and ETL processes to sync local and online databases Required GIS Database design and implementation Required Development, conversion and processing of GIS data to meet project needs Required           Assist in the support and maintenance of existing applications Required        Provide good communication with project County and State stakeholders Required   Demonstrate and follow good security practices Required     Work with developers and IT staff where necessary Required

Senior Nuclear Construction Specialist

Mineral, VA
Contract
Job 27346: Senior Nuclear Construction Specialist Responsibilities Will provide technical support by reviewing Design Changes (DC) packages prior to implementation. This DC preparation will include reviewing engineering drawings, specifications and recommending changes for constructability. They will also coordinate, monitor, and oversee work activities in the field providing client oversight to supplemental craft personnel. Coordinate and monitor the performance of vendors. The Senior Nuclear Construction Specialist will participate in budget and scheduling meetings, providing input on manpower requirements, duration, dates, and materials. They will perform field walkdowns and constructability reviews prior to the start of work to identify potential problems. They will be required to monitor and oversee various craft disciplines for projects including electrical, mechanical, welding, civil and instrumentation. This position will prepare, and review construction procedures as needed for the projects. They will ensure all work activities are performed in accordance with applicable codes, standards, and specifications. Resolve construction related problems involving the engineering drawings, specifications, and design change packages. Required Skills Knowledge of electrical procedures and codes In depth knowledge of processes and procedures required to implement physical modifications to the facility Strong personnel computer skills including Maximo, SAP, DocTop, Microsoft Office Suite, Plant Asset Management System (PAMS) Strong organizational skills Completion of Nuclear Electrical Development Program (NEDP) or applicable experience is desirable Strong oral and written communication skills Preferred Skills Experience 8 or more years construction/projects experience which may include hands on project management experience in the electrical field and documented experience in the planning and / or implementation of construction projects (nuclear experience is preferred) A partial year of related work experience of 6 months or greater will count as one year toward the year of experience. A Master's Degree will count as one year toward the years of experience. Experience in the Nuclear field, construction field, or utilities field Education: Bachelor Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education Licenses, Certifications, or Quals Description Engineering/maintenance/project management experience

Business Analyst

Harrisburg, PA
Contract
Job 27344: Business Analyst The Business Analyst is responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals. Experience conducting Facilitated Workshops for requirements analysis. Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN). Knowledge of formal requirements gathering methodologies. Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures. Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements. Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted. This deliverable can also reflect how the product will be designed, developed, and define how test cases must be formulated. Experience developing Quality-of-service (non-functional) requirements - requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability. Experience developing Report Specifications - define the purpose of a report, its justification, attributes and columns, owners and runtime parameters. Experience developing Requirements Traceability Matrix - a cross matrix for recording the requirements through each stage of the requirements gathering process. Strong organization and writing skills. Experienced developing graphic representations of complex business processes. Responsibilities Provide consultative support in development of system enhancements in areas related to ODQ data collections, including data templates, collections administration, and related load plans and metadata. Prepares corresponding system change requests and submit to vendor as needed. Works with business users to develop and implement improved business processes & develop rules for their data collections. Reviewing functional specifications for business application development or enhancements, developing user test scripts, coordinating application testing, training users, troubleshooting user or application problems, and developing queries and reports related to application. Analyzes report and application issues and problems reported by users or support desk. Determine appropriate course of actions, including when to refer to vendor support. Updates training materials and provide user training as needed. Assigns and performs PIMS data collection overrides and deletions as requested by the users. Recommends improved and more efficient alternatives to current data collection or reporting processes and feasible resolutions to collection or reporting issues based on program office needs & data requirements. Coordinates the collection and processing of data relating to secondary, postsecondary and adult CTE / PERKINS programs as well as students, staff, course and assessment data relative to CTE required to support more than $40 million in annual PERKINS federal funding. Data also support the disruption of other federal funds, including title I, Title II, Title III and IDEA, for example. Assesses the implications of data collected relative to educational initiatives and issues. Assist with / support the collection, processing and review of the annual PIMS-based collection of data relating to CTE postsecondary program enrollments (from approximately 30 LEAs) to satisfy both state and federal (Perkins) reporting requirements. Required Skills Experience using formal requirements gathering methodologies (e.g. Agile, Waterfall) Required          4 Years Experience developing business, functional and non-functional requirements Required 4 Years Experience developing Requirements Traceability Matrix (RTM) Required 4 Years Experience in Data Analytics Required 4 Years Experience using Structured Query Language (SQL) Highly desired 4 Years 4 year college degree or equivalent. Highly desired

Associate LAN Administrator

Lusby, MD
Contract
Job 27343: Associate LAN Administrator This will require onsite work as they will physically be replacing hardware for users. Responsibilities Assisting w/ PC replacement project (BHE GT&S is getting approx. 1800 new DELL PCs to replace the existing HP devices). Unbox hardware, perform initial configuration, and work with end user to load software/data onto new device. Required Skills PC Hardware/software troubleshooting and installation, good people skills for 1x1 work, Nice to Have Skills: MS-Office 365 (Teams/outlook/excel/etc) familiarity, friendly personality Travel - 10% of time to different sites

.NET Developer

Richmond, VA
Contract
Job 27342: .NET Developer Seeking a .NET Developer to maintain and enhance client’s web-based applications. Responsibilities Primary responsibility will be Bobcat, DRPTs Procurement and Finance system. It is written in ASP.NET (VB) and uses SQL Server. Also responsible for maintaining and enhancing other web-based agency applications on our Intranet. Assist with completion of the Bobcat Reports (SSRS). Assist with completion of the Bobcat Lists (table maintenance). Responsible for implementing Bobcat system enhancements. Responsible for troubleshooting application issues as identified by DRPT users. Become familiar with Bobcat to ensure a smooth transition when the primary programmer retires. As time permits, assist on the Dogwood project (C#, React, .NET Core). Required Skills 8+ years of experience as an IT professional working in a Programming role    8+ years of experience as a Web Developer using .NET standard 4.5+, preferably VB   8+ years of SQL Server database experience       8+ - Proficient with SQL queries and Stored Procedures 5+ - Able to design and maintain SQL tables to meet application needs 3+ - SQL Server Reporting Services (SSRS)           8+ - Proficient in HTML, CSS, JavaScript/jQuery   8+ - Experience with both Front-End and Back-End web development  5+ - Experience with Microsoft Visual Studio      8+ - Experience with Debugging, Unit Testing, System Testing   8+ - Excellent communications skills        8+ - Customer Service mindset (helpful and pleasant)    8+ - Self-starter     8+ - Ability to troubleshoot technical problems  8+ - Ability to work independently and in a team            8+ - Ability to quickly learn new systems and procedures           8+ - Bachelors degree or equivalent experience              Team Foundation Server familiarity Nice to have           C#  Nice to have   React Nice to have           .NET Core 5+ Nice to have          

Data Entry Operator

Washington DC, District of Columbia
Contract
Job 27341: Data Entry Operator Seeking a Remote Data Entry Operator located in El Segundo, CA or Irving, TX. Responsibilities Manages the vendor master processes for all client sectors and is responsible for entry, modification and maintenance of supplier data in multiple systems Operates numerical and/or alphabetical key station to transcribe or validate data from various source documents to another electronic format. Reviews input/output data to verify completeness, accuracy, and conformance to quality standards and specifications. Prepares and maintains programs for automatic duplicating or skipping operations. Interprets information from a variety of source documents to determine data to be keyed. Maintains production records. Other As a federal contractor, and consistent with Executive Order 14042, require all contingent workers in the US to be fully vaccinated by December 8, 2021 or by their start date if it is after December 8th. Federal guidance allows for disability/medical and religious accommodations with respect to the vaccine requirement. Any requested accommodations must be reviewed and approved in advance of your start date, and subject to client’s review and approval of safety protocols.

Senior Controls Specialist

Glen Allen, VA
Contract
Job 27340: Senior Controls Specialist Seeks a Digital Senior Controls Specialist or Cost Analyst in the Subsequent License Renewal Program group at the Innsbrook Technical Center. Responsibilities Working under minimal supervision, the Cost & Project Analyst acts as the financial advisor to the integrated project team. Support services include standard and ad hoc financial analysis focused on tracking project performance and anticipating problem conditions. Requires knowledge of accounting concepts and adherence to established policies while exercising creativity to assess problems and recommend solutions. Provides current status of programs/projects to Finance Manager and Digital Project Manager. Develop, implement and coordinate planning, estimating, and forecasting for SLR Digital projects. Develop and review project estimates. Monitor actual project cost and/or work status data to ensure projects proceed on schedule and within budget and provide status reports to management. Provide contract administration such as preparing purchase order requisitions, validating invoices and working with vendors to resolve issues. Implement, evaluate and monitor controls systems. Conduct meetings with vendors and company stakeholders on control matters. Implement control policy and procedures. Other duties: Produces timely monthly reports and ensures formal communication of detailed variance analysis on a monthly basis. Provides supporting documentation to track project variances throughout the project lifecycle and for financial transactions. Coordinates the preparation of the Digital annual budget, monthly forecasts, and rider filing data. Prepares monthly forecast for assigned projects and ensures inputs are provide in a timely manner into the capital system (CAPS) and ensures all data is provided for executive requests for funding approval through the Project Funding Review Board. Ensures data integrity as it relates to reporting and analytics. Ability to develop Ad Hoc MS Excel models to summarize large data sets. Ability to handle complex work and all aspects of the job using wide knowledge of the field and mastery Self-starter and makes decisions independently. Strong attention to detail and high ethical standards. Ability to work as part of team of managers and technical personnel. Proactive in identifying and solving problems of high complexity. Strong organizational skills and analytical / logical approach. Ability to synthesize diverse information (technical, schedule, and cost) and exercise good judgment. Ability to consistently deliver accurate financial reporting. Proficient in Excel and SAP Education Bachelors degree plus 5 years of cost or finance experience or estimating experience or equivalent combination of education/experience. Other education - Accounting, Business, Finance, Construction management.

Desktop Support Analyst

Richmond, VA
Contract
Job 27339: Astyra is seeking a Desktop Support Analyst who can assist our client in their ITS Department. This position requires travel between downtown and the West End to help with both offices.  Responsibilities  Assist with Operational tasks at all locations   Assist with phone coverage during Vacation Times for FTE’s   Assist Work Request Coordinator and triage of tickets   Laptop Refresh   Assist with Return to Work efforts   Creates tickets and documents all activities in the ticketing system.   Accurately documents instance of desktop equipment or component failure, repair, installation, and removal  following current policies and procedures.   Effectively reviews and researches system problems, diagnoses probable causes and institutes resolution to  identified issues.   Applies diagnostic utilities to aid in troubleshooting.   Identifies and learns appropriate software and hardware used and supported by Virginia Housing.  Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware,  implementing file backups, and configuring systems and applications   Diagnoses and resolves software and hardware incidents, including operating systems (Windows and Mac) and  across a range of software applications.   Manages help desk loaner pool, including laptops, cables, adapters, etc.   Troubleshoots and repairs conference room’s phones, projectors, sound, cables, wall plates, etc.  - Uses remote support tools to assist users with problems and to update software.   Installs and configures new IT equipment pertinent to endpoints such as laptops, printers, IP phones etc.  - Supports onboarding of new employees.  Other duties as assigned.   Knowledge/Skill Requirement  Bachelor’s degree in Computer Science or other technical discipline and/or at least 5 years of related work experience. 5+  years of experience in desktop/server support with technical proficiency in Windows OS, networking, and hardware  support. Experience in customer service supporting internal/external customers with IT requests in a medium/large  organization. Experience with MS Office and IT ticketing systems.

Customer Service Specialist

Richmond, VA
Contract
Job 27338: Duration: 5-month contract Hours: Monday - Friday, 9:30 AM – 6:00 PM   Responsibilities: This important role will be responsible for providing professional service by acting as the primary point of contact for our client's direct mortgages. The Customer Service Specialist will build relationships by actively listening and resolving borrowers and the general public inquires/disputes quickly, efficiently, and accurately while protecting our client's interest and abiding by applicable federal and insurer’s laws (i.e. HUD/VA/FNMA  regulations, privacy act, RESPA, etc. Responsibilities will include:  Effectively respond to borrower inquires via phone, mail, and internet within established timeframes in order to maintain service level expectations.  Research and resolve inquiries by collaborating with internal and external partners.   Ensure loan records are properly updated and maintained in servicing operating system, along with performing general account maintenance.  Perform multiple administrative tasks by adhering to regulatory and VHDA guidelines and providing information in a  timely, professional and courteous manner.   Knowledge & Skill Requirement:  3- 5 years of Customer Service, Inbound Call Center, Mortgage Loan Servicing Ability to handle a large number of inbound and outbound calls in a timely manner, identify customer needs, clarify information, Attention to detail, analytical, problem solving, sound judgment, phone, and verbal communication skills with active listening Bilingual - fluent in Spanish and English preferred but not required 

Network Engineer 2

Richmond, VA
Contract
Job 27337: Network Engineer As part of the Network Support Team will provide support for client’s cellular based data networks. Primary duties include managing new requests, installing, monitoring, upgrading and maintaining statewide mobile and stationary data networks based on cellular routers. Should have a knowledge of cellular data networking and the ability to use vendor specific network management tools. Will also at times assist the Network Support Team in wired voice and data infrastructure projects. Experience installing and repairing wired voice and data networks is desired.  This position requires the ability to travel statewide. Required Skills Experience in data and telecommunications to include installation, testing and troubleshooting of deployed communications systems Required 2 Years Experience in researching and documenting communications technologies, topologies and trends Required 1 Years Experience with the configuration, support and management of LTE routers and other wireless devices. Required 1 Years

Associate Business Performance Analyst

Richmond, VA
Contract
Job 27336: Business Performance Analyst Responsibilities Performs research on all payment types (AutoPay, electronic payments, mailed-in payments, credit/debit card payments) Responds to customer inquiries related to payments, including returned payment, missing/misapplied payments, refund requests. Communicates directly with customers by phone and email Assists in maintaining customer accounts Strong Excel skills are necessary. Ex: Pivot tables and formulas/functions Required Skills: Strong analytical and excel skills (formulas, pivot tables/charts, Vlookup) Proficient in using Microsoft Word and PowerPoint Planning and research skills Ability to work on multiple projects simultaneously Ability to exercise independent judgment and decision-making. Good oral and written communication skill Preferred Skills: Experience using large-scale Customer Information Systems is a plus Experience with customer payments is a plus. Education: HS Diploma Work Hours: 7am - 4:30pm, but can be flexible

Project Manager

Richmond, VA
Contract
Job 27330: Duties/Responsibilities  Astyra is seeking Project Manager (PM) contractor to assist our client in managing multiple projects by planning, directing, and coordinating activities to ensure goals and objectives are accomplished within timeframe and funding parameters. The PM will have day-to-day responsibilities  overseen by the ePMO’s Manager. Project Managers will work directly with project resources and stakeholders across  divisions, reporting status and gaining direction for Executive Sponsorship.  Knowledge/Skill Requirement  ? Excellent written and verbal communication skills, including documentation skills, active listening skills, and ability  to interact effectively at all layers of the organization.  ? Excellent relationship-building and negotiation skills.  ? Budget creation, maintenance, and analytical skills.   ? Organizational and time management skills, program and project planning skills.   ? Superior team work skills, commitment, flexibility, self-motivation, self-confidence, positive attitude and diplomatic  assertiveness required.   ? Proven customer service conflict resolution skills.  Education and Experience  Education:   ? Bachelor’s degree or equivalent working experience.  ? Proficiency in the Microsoft Office Suite is required.  ? Moderate or greater proficiency in Microsoft Project is preferred.  ? Certifications preferred or considered a plus: PMI Project Management Professional (PMP) or Program  Management Professional (PgMP), Agile or equivalent designation preferred.   Experience:   ? Advanced knowledge and Experience, minimum of 7 years, preferred with extensive experience in Project  Management.  ? 5+ years experience in delivery of website projects and integrations  ? Several years of progressive experience necessary to perform as a Senior PM.  ? Previous experience working with and managing vendors as resources and contracts required. ? Experience in client-facing, customer-oriented roles required.  ? Both Waterfall and Agile methodology experience required. ? Experience facilitating and conducting training within an organization. 

Application/Software IT Project Manager

Richmond, VA
Contract
Job 27329: Application/Software IT Project Manager Responsibilities Manage software implementation, integration, development or upgrade projects ranging from $100k to $1M, covering platforms such as web, cloud, mobile, GIS, financial systems, customer systems and SCADA. Projects may include outside vendors and PM manages those contracts. Mostly waterfall methodology, but frequently run projects as Agile, where appropriate. Individual PM will run 3-5 projects. Required Skills Ideally 10+ years of PM Experience (Not Required) Experienced managing projects in large corporate or enterprise environments. Proficient with Microsoft Project. MS Project Online and SAP experience are beneficial. Comfortable managing budgets and resource plans. Strong written and verbal communication skills. PMP preferred.

IT Security Analyst 2

Richmond, VA
Contract
Job 27327: IT Security Analyst Responsibilities Serve as a member of the Information Security Operations Team tasked with conducting security Risk Assessments (RAs) in accordance with the Commonwealth SEC501 security policy. Provide technical assistance to develop and complete information security risk assessments (RAs) for assigned enterprise-level projects for future system deployment, and enterprise systems currently in production. RAs are to be conducted in accordance with the Commonwealth Information Security policy, SEC501. Coordinate with the agency Information Security & Risk Assessment (ISRM) staff and the Information Security Officer (ISO) during their independent validation of the RA. Coordinate with internal operations staff for remediation of any risks and deficiencies identified in the RA. Collaborate with IT Services senior management, Internal Audit, and VITA to manage security vulnerabilities as well as develop and publish Information Security procedures and metrics related to the RA process. Conduct security research and keeps abreast of latest security issues. Prepare IT security documentation related to Ras. Required Skills Familiar with standard concepts, practices and procedures within the Information Security field. Required 6 Years Familiar with SEC 501 and Commonwealth security standards and policies Required 6 Years Familiar with IRS Publication 1075 - Tax Information Security Guidelines Required 6 Years

Laboratory Technician 2

Sunnyvale, California
Contract
Job 27326: Laboratory Technician II Responsibilities Maintenance of lab and machine shop equipment and tools Manage calibration of lab and machine shop tools and equipment Perform procurement of supplies services for the test lab Ensure Environmental, Health, and Safety (EHS) compliance Preparation of test samples by sectioning, mounting, grinding, polishing of specimens when necessary. Update system and stakeholders on backlog and progress Set up, operate and clean laboratory equipment Assist Operations and Engineering on various non-standard test/inspections as required Test preparations for bonded assemblies. Assist in performing chemical lab testing: chemical composition, viscosity, water content, etc. Duties require judgment to work independently toward general results. Must be able to effectively communicate and work with a variety of departments and personnel that are supported. Qualifications Minimum 2 years' experience working in a chemical, mechanical, or metallurgical test lab. Knowledge of mechanical test equipment such as load frames. Knowledge of metallurgical tests including sample preparation for microstructural analyses or hardness testing Experience with procurement of lab supplies and equipment Works with confidential data of major importance which, if disclosed, may be detrimental to the company and U.S. interest Education Associates or Bachelor’s Degree in Chemistry, Mechanical Engineering, Metallurgical Engineering, Materials Science or other relevant STEM degree with applicable experience in Test Lab. Other As a federal contractor, and consistent with Executive Order 14042, will require all contingent workers in the United States to be fully vaccinated by December 8, 2021 or by their start date if it is after December 8th. Federal guidance allows for disability/medical and religious accommodations with respect to the vaccine requirement. Any requested accommodations must be reviewed and approved (if applicable) in advance of your workers start date, and subject to review and approval of safety protocols

Optical Technician 3

Chandler, Arizona
Contract
Job 27325: Optical Technician 3 Responsibilities Performs functions associated with the assembly and test of optical assemblies. Must have previous experience in assembly and alignment of precision optical telescopes. Must be able to work onsite. Prefer candidate with experience performing optical testing of telescope assemblies in a lab environment. Position has path to permanent hire. Other As a federal contractor, and consistent with Executive Order 14042, will require all contingent workers in the United States to be fully vaccinated by December 8, 2021 or by their start date if it is after December 8th. Federal guidance allows for disability/medical and religious accommodations with respect to the vaccine requirement. Any requested accommodations must be reviewed and approved by the employer, in advance of your start date, and subject to review and approval of safety protocols.

Associate LAN Administrator

Richmond, VA
Contract
Job 27324: Associate LAN Administrator This will require onsite work as they will physically be replacing hardware for users. Responsibilities Assisting w/ PC replacement project (BHE GT&S is getting approx. 1800 new DELL PCs to replace the existing HP devices). Unbox hardware, perform initial configuration, and work with end user to load software/data onto new device. Required Skills PC Hardware/software troubleshooting and installation, good people skills for 1x1 work, Nice to Have Skills: MS-Office 365 (Teams/outlook/excel/etc) familiarity, friendly personality Travel - 10% of time to different sites

Senior Business Systems Analyst

Richmond, VA
Contract
Job 27323: Senior Business Systems Analyst Supporting an enhancement project of a metering system. Responsibilities Power/Energy Company with metering experience a plus Devise or modify procedures to solve complex systems problem. Responsible for aligning technology solutions with business strategies. Partner with the functional groups within the IT organization to communicate and clarify business needs, contribute to development of long-range system plans, and ensure products and services are aligned with business needs. Conduct business process analyses, needs assessments, and preliminary cost versus benefit measurements, and communicate trends and requirements to and from customers and IT. Errors may cause delay, expense and disruption. Have an excellent understanding of business systems and industry requirements. IT experience in business systems analysis in a large-scale environment across multiple hardware and software platforms or business unit experience that includes working closely with IT in the development and implementation of large-scale systems is required. Required Skills Quality Center Experience; writing test scripts and test cases. 5+ years’ experience as a Business Systems Analyst (Microsoft environment, Agile experience) Strong communication and documentation skills Upload supporting documents such as test cases, business requirements, references, etc. to highlight work samples.

Payroll Support Specialist

Richmond, VA
Contract
Job 27322: Description: The Payroll Systems Analyst executes time, payroll, and related system interfaces to produce timely and accurate payments, reports, and postings to employees and third-party recipients. They also process monthly closing transfers for business units. Responsibilities include: Response to/interactions with employees, third party recipients, and business partners Reviews maintain, and updates controls and documentation. Analyzes business and user needs Clarifies existing system logic difficulties, as necessary Ensures data integrity as it related to reporting and analytics. Required Knowledge, Skills, Abilities & Experience Minimum 2 years of payroll experience. Ability to work in a high volume environment, meet deadlines and shift priorities. Ability to prepare specialized and complex payroll worksheets and reports. Ability to execute payroll system procedures independently or with general supervision and direction. Exercises discretion, judgment, and tact in the processing of payroll documentation/information of a confidential or sensitive nature. Strong interpersonal and communication skills with the ability to work effectively in a diverse community. Strong organizational and time management skills. Problem-solving, analysis and research skills, and attention to detail. Strong personal computer skills including the ability to use Microsoft Excel to analyze and compare data. Top 3 Required Skills 1) Payroll experience 2) Analytical experience 3) Ability to work in a fast-paced environment Nice to Have Skills: SAP experience COVID Policy: Working in the office 3 days a week. Masks are required while indoors. Vaccinated individuals can remove masks at workstations when 6 feet from others. Proof of vaccination is required.

Senior Communications Specialist

Richmond, VA
Contract
Job 27321: Senior Communications Specialist Will be responsible for managing marketing, communications and change management campaigns in a matrix environment. Some projects will be all inclusive - consisting of a plan and all its elements. Other projects will be less detailed and only require messaging to be delivered via email or on intranet sites. Every message or campaign improves the health and wellness of our colleagues, companywide. Responsibilities Minimum 6-10 years corporate communications and/or news media experience. Demonstrated knowledge of concepts of public relations, news media, news writing and news judgment, their applications and theories supporting them. Successful experience in managing complex communications projects under budget and time deadlines. Strong interpersonal skills. Shows ability to work well with others, to lead a team or to work productively within a team. Demonstrated initiative and self direction. Strong verbal communication skills. Superior writing and editing skills. Ability to process and respond to information quickly. Ability to develop and manage network of contacts for news gathering and dissemination. Required Skills Communications Management Change Management Marketing/Outreach Nice to Have Skills: Microsoft Teams/Channels, Graphic Design, Flexibility, Self-motivated, Team Player, Results Oriented, Time Management. Preferred Years of Experience: 6

Mechanical Technician 1

Chandler, Arizona
Contract
Job 27318: Mechanical Technician I Responsibilities Supports design and manufacture of hardware in a machine shop setting through use of CNC and manual manufacturing tooling. Responsibilities include manufacture of hardware, training of less experienced personnel, adherence and enforcement of safety standards, and skillset progression through training. Required Skills Minimum 5 years applicable experience in a machine shop setting Experience working with setup and operation of 3+axis CNC equipment Experience working with manual machining tooling (band saws, drill press, mill) Willingness to assist less experienced co-workers with learning new skills Willingness to learn new skillsets related to manufacturing Familiarity with basic machine shop safety practices Preferred Skills: Experience programming for 3+axis CNC manufacturing (CAD/CAM experience) Past mentorship or leadership experience Experience improving manufacturing and shop processes for efficiency gains Other As a federal contractor, and consistent with Executive Order 14042, will require all contingent workers in the United States to be fully vaccinated by December 8, 2021 or by their start date if it is after December 8th. Federal guidance allows for disability/medical and religious accommodations with respect to the vaccine requirement. Any requested accommodations must be reviewed and approved by the workers employer, in advance of your start date, and subject to review and approval of safety protocols.

Telecommunications Analyst

Richmond, VA
Contract
Job 27317: Telecommunications Analyst Responsibilities: Place orders for new leased circuits. Place orders for changes or disconnection of leased circuits. Track to completion circuit orders. Update circuit documentation in various tracking systems. Review billing and accounting issues. Order, track and coordinate Telco Special Construction projects. Coordinate installation of Telco service entrance cable. Coordinate installation of high voltage facilities. Identify opportunities to improve the efficiency and effectiveness of the business processes within the entire business unit without jeopardizing reliability, availability, or safety. Required Skills Strong Computer Skills (Manipulate Data, Extract Data in Excel. The more experience with Excel the better) Experience using SharePoint Knowledge of communications circuits including: Ethernet, MPLS, DS0, DS1, DS3, 4-wire E&M, PRI, POTS, ARD. (Preferred) Knowledge of HVP (high voltage protection) methods and equipment as it pertains to a Telco demarcation point at Electric Power Stations and Substations. Manipulate and extact data Strong written and oral communication skills. Strong planning and organizational skills with the ability to facilitate and/or work on multiple projects simultaneously. Strong computer skills including Excel, Word, Outlook, Sharepoint, Power Point and Visio. Ability to exercise independent judgment and decision-making, along with knowledge of when to get others involved. Ability to multi-task and be effective in a high volume, fast paced environment. Problem solving skills. Ability to proactively manage 40+ assignments / telco orders. Strong customer service orientation. Ability to work in a team environment. Other: Remote Policy: Hybrid (3 in office, 2 out of office) Must be vaccinated

Review Coordinator

, VA
Contract
Job 27316: Conducts individual service plan (ISP) and case file reviews; conducts interviews of individuals with intellectual and/or developmental disabilities, their family members, support coordinators, direct care workers, providers, and others; and observes individuals receiving care and services included in their ISP.     The Gig: Complete QSR training and maintain 95 percent interrater reliability confidence level in the implementation of the QSR processes and documentation of responses and results in the electronic tools. Conduct virtual and onsite individual service plan reviews to assess whether the ISPs meet the requirements and intent of the Centers for Medicare and Medicaid Services (CMS) Home and Community Based Services (HCBS) Settings Final Rule and the Virginia Department of Justice (DOJ) Settlement Agreement (SA). Conduct chart and/or record review in service delivery sites, including the places where the individuals reside for compliance with the HCBS Settings Rule and the Virginia DOJ SA. Conduct face-to-face interviews regarding the implementation of the individual service plan to assess whether implementation of the care plan meets the requirements and intent of the HCBS Settings Rule and the Virginia DOJ SA. Conduct the interviews with the following: Individuals with intellectual and/or developmental disabilities Family member or guardian Support Coordinator Service provider Service provider supervisory staff Direct care worker Others that may be identified Conduct observation of the individual receiving services specified in their individual service plan. Review and consider results of provider licensure surveys, complaint investigations, and compliance reviews conducted by the Medicaid agency, Human Rights Committee, and others as required in the development of the QSR (Person-Centered Review [PCR] and Provider Quality Review [PQR]) result reports. Use professional judgment to assess observed risks to health or safety of the individual. Complete documentation of reviews, interviews, and observation activities as specified. What you need to make the cut: Bachelor’s Degree in Human Services field required. 2+ of recent experience IDD (Intellectual or Developmental Disability) populations. Experience in Utilization Review highly preferred Background and experience in long-term services and supports, developmental disabilities, Medicaid, or Medicare. Experienced in conducting chart reviews, audits, interviews, focus groups, and observation activities. Preference will be given to certified professionals in healthcare quality, healthcare compliance, or compliance audits experience. Knowledgeable and experienced in application of healthcare confidentiality requirements (e.g. HIPAA). Must have reliable transportation and the ability to travel to individual residences, provider offices, serve sites throughout Virginia. Ability to communicate professionally and effectively, orally and in writing, with professional staff and individuals with intellectual and/or developmental disabilities and their family member/guardian

Oracle Database Administrator 4

Richmond, VA
Contract
Job 27315: Oracle Database Administrator (DBA) Oracle DBA/proficient in oracle database migration from Solaris to Linux/WebLogic configuration/administration including fusion middleware/Apex administration and support. 10+ Years of IT Experience as an Oracle DBA in a UNIX/Linux environment Responsibilities Good understanding of Unix Administration with respect to supporting oracle database and application servers. Proficient in shell scripting and job scheduling Expertise in Production Oracle 12c environments including PL/SQL, OEM, RMAN, Data Guard. Proficient in managing databases with multi-tenant architecture. Proven experience in migrating large databases from Solaris to Linux with minimum downtime with latest database release versions. Proficient in database upgrade and quarterly PSU Patching of oracle database using OEM Provisioning Tool. Expertise with Loading data using sql* Loader / Data Pump utilities Expertise with Oracle performance tuning. Experience with database character set migration Experience with managing and upgrading Oracle Enterprise Manager 12c and higher Strong experience in Backup and Recovery of large databases from Tape or RMAN online backups. Expertise in Oracle database performance tuning and troubleshooting. Working knowledge of Tablespace Encryption and Oracle Advanced security tools Proficient with using SQL Developer/TOAD and Grid control tools for Designer experience (desired) Expertise in Configuring and managing Oracle Fusion Middleware, Web Tier, Apache and Tomcat Servers Experience in setting up WebLogic on Linux/Solaris platform Expertise in configuring mod pl/sql, ORDS and Apex Administration 5.0 or higher Experience with Restful Web Services Experience with configuring/installing SSL Certificates and Oracle Wallets for the database and Web Servers Develop, review and enforce database standards. Experienced with SDLC methodologies. Ability to document database performance issues and help team members understand the resolution process. Able to work independently. Assist in the database and Web Application releases Ability to implement complex changes to existing database schemas Preferred working knowledge in Windows SQL-server/IIS web server Experience in Oracle cloud/AWS/Azure is preferable. Required Skills Oracle database 12c Required 6 Years Oracle database 19c/18c Required 2 Years Oracle database 11g Required 10 Years Oracle grid control to include version 12/13c and over Required 7 Years Oracle apex administration and support Required 5 Years Oracle WebLogic 12c/fusion middleware Highly desired 7 Years Oracle database backup/restore/RMAN/Dataguard Required 10 Years Oracle db migration from Solaris to Linux (database 12c/11g) Required 10 Years On-call production support Required 10 Years Oracle performance tuning/database maintenance/management Required 10 Years Oracle cloud setup/AWS/Azure administration Desired 3 Years Windows/SQL server/IIS administration  Highly desired 5 Years

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