Job 25858: UX Designer This role will be responsible for designing the digital user experience for the Customer Information Platform (CIP). The role is within the Experience tower and the Digital Services workstream for the CIP. The Digital Services workstream focuses on the customer experience when using applications included in the CIP, such as the mobile app and Manage Accounts. The role 4will work alongside technical expertise and will primarily have business responsibilities as a Usability Specialist. As the digital user experience designer, the role will be responsible for the following within the Digital Services workstream: Establish the look and feel for various interfaces, including websites, mobile devices, apps, kiosks, games and wearables Work within brand guidelines to create layouts that reinforce a brands style or voice through its visual touchpoints Design user-centered interaction models, wireframes or screen mockups Design logos, icons and infographics Collaborate with IT and business teams to solve complex issues, like interaction models and data visualization Collaborate with teams using tools like Mural Create and organize production assets Resize assets for different devices - tablet, mobile and web Source images (stock photos and video footage) Work with a component library Work on email marketing items, presentation materials and interactive event materials Manage multiple projects while effectively managing timelines and expectations Frequently collaborate with user interface designers, web developers and graphic designers.   Additional KSAs: Solid understanding of graphic design and web technologies, and of wireframing tools such as Axure RP and Balsamiq Understanding of design programs and tools such as Photoshop, Illustrator, Fireworks and/or InVision Quickly adapt to new technologies Demonstrate continuous learning through to keeping skills and industry knowledge current Experience in incorporating voice of the customer Possess good attitude, dedication and work ethic, the ability to focus, and attention to detail. Readily think outside the box. Be comfortable challenging the status quo: Develop new ideas and processes. See through the eyes of others - customers and colleagues. Champion new processes. Influence peers. Thrive in a fast paced and demanding environment. Independent: Comfortable with decision making as well as developing recommendations and executing. Be a team player

Job 25856: IT Support Specialist Responsibilities: Participate in end-of-life refresh of PC/laptops. Support personal computer systems by installing, configuring, and maintaining hardware and software for judicial staff. This includes peripherals such as printers, scanners, copiers, etc. Provide customer support to Judicial Staff in accordance with Service Level Agreements set forth by the NCAOC's IT department. Provide support to local area networks by installing, maintaining, and troubleshooting LAN hardware and software that includes file servers, routers, switches, wireless and other telecommunications equipment. Interface with Judicial Branch staff and local government officials. Listen to customers to identify problems, then make necessary corrections or assist vendors in corrective actions. Assist in moves and relocations of judicial facilities, including courthouses and other office locations. Participate in large technology deployment projects that may include statewide software updates, wireless installs, and eCourts initiatives. Work is generally performed in an office environment. Occasional lifting of heavy objects is required. Applicant should be able to lift 75 pounds. As part of the process of configuring personal computers, exposure to hazardous electrical computer components may occur requiring extreme caution to be taken. Overnight travel to locations across the state as required.   This position reports to the IT Support Supervisor. Work hours are 8:00 AM - 5:00 PM, Monday - Friday but some evening, weekend, and holiday hours are required for projects and priority service desk calls. Knowledge of: Ethernet topology networks; Windows 7/10; Office 2013/2016/365; Windows Server 2008/12; computer systems to ensure that all components will integrate properly; software packages such as TN3270, SharePoint Designer, and Adobe Professional; AD servers, routers, voice gateways, wireless access points and switches; and integration of all components. Skills in: installing personal computers and peripherals (e.g., printers, scanners, cameras, fax machines, and audio-video equipment); using individual components; listening and communicating with customers to identify concerns, analyzing needs, and determining hardware/software solutions; rigorous problem solving; and providing excellent customer service. Ability to: work independently to analyze customers needs and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and/or assist vendors with resolutions.   Skills: Active Directory Desired 3 Years Office 2013/2016/O365 Required 3 Years TN3270 Highly desired 3 Years Wireless Access Points Highly desired 3 Years Imaging and installing PC/laptops Required 3 Years Printer troubleshooting Required 3 Years

Job 25855: IBM Mainframe Database Admin   Our client is looking for an IBM Mainframe Database Administrator to provide database administration support for the Commonwealths Unemployment Compensation Mainframe and Insurance Department Mainframe. An important aspect of this work includes advising the CTO on all activities involving enterprise mainframe operations and services. These responsibilities are inclusive of the planning, design, implementation, and maintenance of information technology systems. Work is performed independently under the general direction of the EBR CTO.   Skills: Experience administering IBM IMS Database version 14.1/15.1 or above Required 5 Years Experience administering IBM DB2 Database version V11/V12 or above Required 5 Years Experience supporting application system development life cycle Required 5 Years Experience with IBM DB2 Administration Tools Required 5 Years Experience with IBM IMS Solution and Recovery Packs Required 5 Years Experience writing and maintaining JCL version V2R2/V2R3 Required 5 Years Experience managing and implementing backup and recovery strategies for DB2 and IMS databases Required 5 Years Experience working with IMS DBRC Required 5 Years Experience with Unemployment Compensation Systems Highly desired Certifications in IBM DB2 for z/OS Highly desired

Job 25854: UI/UX Designer   Our client is seeking a Technical Specialist 3. This position will serve as the lead resource for evaluating website and mobile interface designs, conducting meetings to solicit and document feedback from internal stakeholders, working with vendors to evaluate UI enhancement options, making recommendations to senior management, and tracking approved enhancements. The candidate must be well-versed in project management, UI/UX design, web standards, and responsive design. Experience with managing work items and source code in Azure DevOps is highly preferred. Skills Required 4-year college degree or equivalent Project management - 3 years UI/UX Design (HTML5, CSS, Bootstrap, dojo, AJAX, jQuery) - 3 Years Visual Studio 2013 or newer - 3 Years (combined) Azure DevOps - 2 years Experience working both independently and, in a team-oriented, collaborative environment Excellent communications skills, both verbally and written Strong analytical and problem-solving skills   Skills Desired Microsoft SQL Server 2012 or newer Service Oriented Architecture (SOA) experience and services and/or APIs   Job Duties/Responsibilities Lead internal user group for evaluating UI enhancements. Evaluate system interfaces and determine feasibility of requested enhancements. Testing enhancements and development programs. Participates in structured code reviews / walkthroughs. Utilizes configuration management tools, design tools, debugging tools, and any other environment specific tools necessary to create, test, and implement an application. Work in an agile environment.   Skills: 4 year college degree or equivalent technical study Required Project management Required 3 Years UI/UX Design (HTML5, CSS, Bootstrap, dojo, AJAX, jQuery) Required 3 Years Visual Studio 2013 or newer Required 3 Years Azure DevOps Required 2 Years Experience working both independently and, in a team-oriented, collaborative environment Required Excellent communications skills, both verbally and written Required Strong analytical and problem-solving skills Required Microsoft SQL Server 2012 or newer Highly desired Service Oriented Architecture (SOA) experience and services and/or APIs Highly desired

Job 25853: Help Desk Coordinator   Description: This level is staffed by individuals who have help desk & call center experience delivering excellent customer service. This position is 100% phone support. Top Skills Recent and Relevant Help Desk Experience Great Customer Service Skills, Strong analytical, troubleshooting and typing skills At least 1 yr of IT Phone Support experience   Qualifications: Working knowledge, or experience in the following areas is required: Computer hardware/software, iDevices, Tough Books, Windows 7 & 10 OS, MS Office suite, Share Point, Active Directory, Skype, Mainframe, Print management tools, and Experience working with ticketing systems. ServiceNow ticketing system experience is preferred. Strong analytical/troubleshooting skills with experience identifying issues quickly to determine if the solution can be applied during the call or if the issue requires escalation is also required.   Additional experience and qualities desired include: Personable and approachable, Excellent communication skills, strong typing, writing and reading skills, active listening skills, experience working and contributing to a team environment supporting contacts via phone, email, and self-service portal, Ability to identify and solve problems quickly/escalate issues efficiently Familiarity with knowledge process for creating procedural articles is desirable Ability to multitask while client is on the phone by researching knowledge and documenting tickets Demonstrated competency in logical and analytical thinking Experience in the adaptation and application of rapidly changing technology to business needs Proficient at exercising self-discipline and mindfulness in open call center environment Experience working in contact center environment where the importance of adhering to scheduled breaks is measured Experience working and performing well in environment where individual performance metrics and scores are measured monthly Ability to work any 8 hour shift within 6AM-6PM EST time span as needed, Flexibility to support 24x7 shifts during inclement weather events including holidays and weekends as needed.  

Job 25852: Data Entry Technician ABOUT THE ROLES: Will efficiently manage a large amount of information in addition to include conducting discovery sessions with subject matter experts to collect data to support the maintenance of DOJ Settlement data sources. Duties will include entering data into database software, MS Excel spreadsheets, and other data sources as needed ensuring the accuracy of the data. Consistent monitoring of data source resolving any discrepancies and obtaining further information for incomplete documentation.   Duties may include: Prepares, compiles, and sorts documents for data entry. Transcribes source data into the required electronic format. Performs high-volume data entry using word processing, spreadsheet, database, or other computer software. Verifies integrity of data by comparing it to source documents. Reviews data for errors, missing pages, or missing information and resolves any discrepancies. Maintains a filing system and protects confidential information. Performs regular backups to ensure data preservation. Responds to requests to retrieve data from the database or electronic filing system. Uses basic office equipment (photocopy machine, facsimile machine, etc.) Maintains a satisfactory level of quality and productivity per department standards. Completes additional assigned tasks as required.   Below are some of the foundational skills necessary for the position: Computer literacy and familiarity with various computer programs to include MS Office (MS Access, MS Excel, MS Word, PowerPoint) Attention to detail Ability to work within tight time constraints Verbal and written communication skills Beginner to intermediate level data analysis (simple formulas in MS Excel, basic data mapping) Basic research and data collection skills (ability to manage multiple spreadsheets and consolidating information) Basic knowledge of database structure Basic knowledge of data reporting and presentations 10-key skills preferred Proficient typing and transcription Ability to perform repetitive tasks with a high degree of accuracy Comfortable working independently with minimal supervision Process development and improvement   Skills: Experience with various computer programs to include MS Office (MS Access, MS Excel, MS Word, PowerPoint) Required 3 Years Beginner to intermediate level data analysis exp (simple formulas in MS Excel, basic data mapping) Required 3 Years Basic research and data collection skills (ability to manage multiple spreadsheets and consolidating information) Required 3 Years Basic knowledge of database structure Required 3 Years Basic knowledge of data reporting and presentations Required 3 Years Experience with preparing, compiling and sorting documents for data entry. Required 3 Years Exp with transcribing source data into the required electronic format. Required 3 Years Exp with performing high-volume data entry using word processing, spreadsheet, database, or other computer software. Required 3 Years

Job 25850: ERP Solution Architect   Responsibilities: The FBR Solution Architect is responsible for extracting the maximum value from the Oracle Cloud Financials applications for the State, and supporting that process, including: Primary responsibility for the accuracy and completeness of NCFS application documentation, including the Configuration Workbooks and RICE functional specifications. Primary responsibility for process and functional project activity planning and related performance metrics. Primary responsibility for process and functional project controls management, including management of Issue, Risk, Decision, and Action Item data in PMC, compliance with the relevant Management Plans.   The FBR Solution Architect is additionally responsible for providing expert Oracle Cloud Financials application guidance and direction to FBR, including but not limited to: Expert knowledge of Oracle Cloud Financials applications Expert knowledge of business process design objectives and techniques Expert knowledge of functional and application documentation for Oracle Cloud Financials implementations.   Skills: Experience as a team lead for Oracle Cloud Financials implementations. Required 2 Years Configuration experience with Oracle ERP implementations in financial processes. Required 10 Years Expert knowledge of Oracle Cloud Financials applications Required 2 Years Expert knowledge of business process design objectives and techniques Required 2 Years

Job 25849: Enterprise Tester   Description: Our client is actively developing a web-based software product using Agile, Lean, and Scrum development techniques. This is a full-stack development project using .Net, SQL Server, Angular, JSON, C#, with a DevOps release pipeline. This is a very exciting project for the leading edge test professional.   The team needs to add test professionals who thrive in a scrum environment and are looking to put their test automation skills to use in a rapidly moving agile development environment. The opportunity to lead test automation activities as part of a scrum team that is pursuing end-to-end automation as part of a DevOps release strategy is wide-open. The ideal candidate must have experience working within a scrum development team and be willing to work as an integral part of the team to help the team understand and create test cases, test plans, integration test plans, performance test plans, and user acceptance test plans.   Hands-on experience with automated testing tools, test data regeneration, automated regression testing, and willingness to do whatever it takes to empower their team for test automation success. Experience with Jira, Azure DevOps, Confluence, and Jenkins would be excellent empowering skills that could make a huge difference.   Skills: Experience with all types of testing - unit/system/performance/regression/White Box testing Required 7 Years Experience using HP Quality Center ALM tool Required 2 Years Experience working in an Agile/SCRUM Required 5 Years Experience testing against Microsoft .NET C# applications Required 5 Years Experience testing against Microsoft WPF applications Required 5 Years SQL Server 2012 and higher experience Required 7 Years .NET4.0 and higher experience Required 7 Years IIS 5.0 and 7.5 experience Desired 5 Years Web Services experience Highly desired 7 Years WPF experience Desired 5 Years WCF experience Required 5 Years XML experience Required 7 Years SOAP experience Desired 7 Years WSDL experience Desired 7 Years LINQ to SQLm experience Required 5 Years Business Intelligence Development Studio (BIDS) experience Desired 5 Years Microsoft Enterprise Application Blocks experience Nice to have 5 Years Effective communication skills, both verbal and written Required Strong Problem solving and analytical skills Required Microsoft Visual Studio Testing toolset including Microsoft Test Manager and Web Performance Testing Tool Desired 5 Years Jira Required 2 Years HP QTP/UFT frameworks Highly desired 2 Years HP Load Runner Highly desired 2 Years Microsoft Visual Studio Web and Load Testing Highly desired 5 Years Selenium Frameworks Desired 3 Years Experience with interpreting business requirements to create all-inclusive test case scenarios Required 3 Years

Job 25848: Business Analyst/Technical Writer   Description (including, but not limited to): Translating technical information into clear, concise documents to be used by technical and non-technical personnel Developing and/or maintaining the following types of documentation: communications for diverse stakeholder groups; system documentation and release notes; user manuals and training guides; installation guides; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; backup, recovery and restart procedures; proposals, presentations, reports, standard operating procedures (SOP), policies and procedures Editing of special reports or any other deliverables and documents   Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.   Skills: Adobe Captivate Required 2 Years Business Analysis Required 7 Years Technical Writing Required 7 Years Agile or Scrum Required 2 Years Jira Required 2 Years UI Development Highly desired 7 Years Understanding of Responsive Application Design Highly desired 2 Years Agile Testing Highly desired 2 Years Web Application Development Highly desired 7 Years

Job 25847: Senior Developer   Our client is seeking a Senior Developer to maintain PASRR application which has been developed an in-house managed application.   Responsibilities: This Senior Developer will be responsible in working with the Technical Architect to maintain the application. This position will need hands on Java/Oracle coding experience. The ideal candidate will need to have experience in leading the team and apply advanced subject matter knowledge to complex business issues. Contributes to the development of new ideas and methods. Work on complex problems/projects where analysis of situations or data requires an in-depth evaluation. Exercises significant independent judgment within broadly defined patterns and practices to determine the best method for accomplishing work and achieving objectives. Lead and provide expertise to functional project teams and participate in cross-functional initiatives. Provide mentoring and guidance to lower-level employees; and represent the organization to external customers/clients.   Skills: Should have the capability to translate business requirements into technical solutions Required 7 Years Hands on experience in applications using Java/ J2EE, EJB, Hibernate, Spring Batch, Spring MVC, Spring Portal. Required 7 Years Demonstrated proficiency working with databases - Oracle 11g and TOAD for Oracle. Required 6 Years Expert in JSP, Java, JavaScript, HTML, CSS, AJAX, DWR, jQuery, Bootstrap, and cross-browser compatibility. Required 7 Years Expert in IBM SOA, WebSphere Application Server, WebSphere Portal Server and IBM HTTP Server. Required 6 Years Expert Experience in designing and deploying BPM workflow solutions using Adobe Live Cycle and Adobe AEM. Required 4 Years Hands-on experience in designing and deploying BRMS using Corticon Business Rules Platform. Required 2 Years Experience on version control systems such as Tortoise and CVS. Required 4 Years Excellent verbal and written communication skills with the ability present to both technical and business audiences. Required Experience in the transition and transformation of large complex software solutions. Required Experience participating or leading projects using an Agile methodology. Desired Understanding of NCs Medicaid Uniform Screening Tool (MUST) system Desired

Job 25846: IT Vendor Management Specialist   The IT Vendor Management Specialist (IT-VMS) will be responsible for ensuring that the impact of new or upgraded IT systems contracts are effectively managed to support the delivery of desired business and technology outcomes. The role will work with the business change and process improvement teams, DHB Finance and ITD Applications Management to support the governance model to achieve required outcomes . The IT-VMS plays a pivotal role in supporting contract stakeholders by providing guidance and expertise on the Vendor performance program and framework. Additionally, the Specialist also has responsibility for supporting internal business units with sourcing and vendor selection, contract drafting and pricing negotiations, vendor relationship management, risk mitigation, vendor on boarding and on-going vendor monitoring responsibilities. The Specialist will lead multiple projects within different internal departments. In this role, you will be working with a variety of Information Technology Vendors. This resource may interface with Division Leadership and Subject Matter Experts (SME) as required to complete the work. This role is focused on managing and monitoring integration efforts and compliance. Participation in drafting procurement documentation (RFI and IFB, RFP, and RFQ) is key aspect. Interface with business stakeholders will occur daily. I. Third Party Risk Management:   Assist in the planning, design and implementation of a Vendor Performance Management program including the policy, framework and procedures Contributes and executes overall strategy and vision of the Vendor Management Unit (VMU) Oversees the third-party on-boarding process, including risk assessment and due diligence through partnerships with Legal, business unit and security to ensure all requirements are met. Oversees the day-to-day risk mitigation, monitoring, and reporting as it relates to third party relationships Considered subject matter expert in associated risk and risk management methodology Review vendor risk assessment outputs to ensure risk has been appropriately assessed Delivers reporting from the third-party risk management platform and team presentations to stakeholders, including to senior management and oversight committees, including reporting on critical and high-risk relationships/products. Aid in design, creation and delivery of program training to internal business unit stakeholders Ensure departmental documents and activities are performed in compliance with applicable laws, regulatory standards and company policies and procedures Participate in teams preparation and involvement in regulatory examinations Assist with the creation of policies and procedure for the Vendor Management Unit Develop and maintain Vendor Scorecards Analyze external supplier data to drive recommendations Challenges and provides process improvement strategies on existing procedures and processes across the team and risk organization to achieve efficiencies. Basic understanding of SOC reports, Business Continuity Planning, Inherent Risk and Entity Level Controls   II. IT Contract Management:   Contract Administration In coordination with Procurement (OPCG and DIT) and legal, provide the following duties: reviewing and red-lining contracts, providing recommendations on business risks to contract owners, coordinating the appropriate additional reviews from departments such as Security, depending on contract type, and ensuring compliance with Federal/State Policies and Standard Operating Procedures. Perform pre-contract support, including vendor pre-qualification (RFI and IFB, RFP, and RFQ) Review and assist negotiating contracts (includes NDAs, master agreements, amendments, statements of work, etc.) in all areas of complexity and risk, with minimal supervision Interface with Business Owners to ensure contract negotiation objectives align with key stakeholder expectations and provide project status and analysis throughout the negotiation and contract development phases Evaluate vendor documents to determine acceptability based on business unit needs and Federal/State standards Resolve contractual and interpretive differences between vendors and business units Develop and promote strategic partnerships with vendors Provide financial analysis support for financial negotiations of contracts Develop goals and metrics for measuring and managing supplier performance Mitigate vendor risk and create third party contingency plans   Performance Management   As IT Vendor Management subject matter expert, drives performance standards utilizing creative problem solving to find win-win solutions to challenges. Creates, modifies, and extracts reports and dashboards to communicate key metrics to contracting personnel and leadership team. Create and Implement a performance management and risk management process Build the methodology to measure and improve vendor performance Build and lead strategic road maps and capacity forecasts Reduce OpEx and optimize CapEx spend Create vendor partnerships to drive innovation and optimize vendor performance Build out analytics and reporting capabilities (Vendor Scorecards)   Skills: Knowledge of Enterprise IT Systems, system integration principles, and associated change management best practices. Required 5 Years Ability to provide project management support and manage the day-to-day vendor and contract activities to ensure desired outcomes Highly desired 5 Years Extensive Knowledge of Project Management principles and best practices Highly desired 5 Years Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environment Required 5 Years Proficient use of Microsoft Project, Word, Excel, Visio, PowerPoint, Access, and Adobe software Highly desired 7 Years Extensive knowledge of Business Analysis BA principles and best practices Required 5 Years Knowledge of IT Third Party Risk Management (TPRM) principles and best practices Highly desired 3 Years Knowledge of IT Service Management(ITSM) principles and best practices Highly desired 3 Years Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels Required 7 Years Ability to read, analyze and interpret financial report and/or legal documents. Required 5 Years Strong organizational, problem solving, and planning skills with the ability to set priorities Required 5 Years Superior quantitative and analytical skills Required 5 Years Previous experience in a TPRM, Procurement and/or Vendor Management environment a plus Highly desired 3 Years Previous experience with process optimization Required 5 Years

Job 25845: QA Automated Test Analyst ABOUT THE ROLE Candidate will support multiple projects and applications. Tech Skills and Responsibilities Required: Proficiency developing, implementing and executing data-driven or keyword driven testing frameworks using testing tools like Selenium, Coded UI Test (CUIT), Quality Test Professional (QTP), etc. to facilitate test automation Proficiency in implementing and executing testing strategies, plans, methodologies and frameworks in support of Agile development Demonstrated ability to analyze business and technical requirements to develop and execute test plans/strategies Demonstrated ability to execute custom automation/manual testing frameworks strategies Review all systems requirements to write detail Test scenarios to make sure it does not impact the new changes on tax implementation Create and Maintenance of test data to support automation testing and Business users Identify system defects and coordinate with Developers and business users Assisting developers in recreating bugs Proficiency in Oracle SQL, PL/SQL, Ruby, Java OR .net Engineer, consult and upskill other test engineers on DevOps (CI/CD) and infrastructure automation, automated CI/CD pipelines, monitoring and operations, Generating innovative ideas, developing proof-of-concepts and rapid prototypes alongside other engineers utilizing pair programming and mobbing techniques Ability to clearly articulate and explain complex concepts and technologies to a non-technical audience Strong analytical, interpersonal and verbal communication skills are necessary due to the dynamic nature of collaborations with engineering teams and solving complex system problems together Establishing proactive monitoring and alerting capabilities exist for all components of the platform Demonstrating knowledge of one container technology such as Docker, and at least two database technologies such as. Oracle, MS-SQL Working experience with version control tool such as GitHub / TFS   Skills: Proficiency developing, implementing and executing data-driven or keyword driven testing frameworks using testing tools like Selenium, Coded UI Test ( Required 10 Years Proficiency in implementing and executing testing strategies, plans, methodologies and frameworks in support of Agile development Required 10 Years Demonstrated ability to analyze business and technical requirements to develop and execute test plans/strategies Required 10 Years Demonstrated ability to execute custom automation/manual testing frameworks strategies Review all systems requirements to write detail Test scenarios Required 10 Years Create and Maintenance of test data to support automation testing and Business users Required 10 Years Identify system defects and coordinate with Developers and business users Required 10 Years Assisting developers in recreating bugs Required 10 Years Proficiency in Oracle SQL, PL/SQL, Ruby, Java OR .net Required 10 Years Engineer, consult and upskill other test engineers on DevOps (CI/CD) and infrastructure automation, automated CI/CD pipelines, monitoring and operatio Required 10 Years Generating innovative ideas, developing proof-of-concepts and rapid prototypes alongside other engineers utilizing pair programming and mobbing techni Required 10 Years Demonstrating knowledge of one container technology such as Docker, and at least two database technologies such as. Oracle, MS-SQL Required 10 Years Working experience with version control tool such as GitHub / TFS Required 10 Years

Job 25842: Network Engineer   Description: Position will work within the Data Communications group to program, maintain, and troubleshoot SCADA communications, create documentation of communication channels, and submit requests for firewall rules, switch port turn-up, and asset tracking. Position will work closely with the Substation Field Operations organization during installation and commissioning of equipment and settings. Position will work closely with IT Networking organization to troubleshoot network/firewall issues. Position will require ability to track, monitor, and effectively communicate progress on multiple concurrent projects to multiple groups/stakeholders. Position will be expected to take on other duties related to the client’s data and communications equipment as requested. Education Requirements: Bachelors in Engineering or related field   Qualifications: Knowledge and application of engineering theories and principles, concepts, and fundamentals. Requires developmental experience in a professional engineering position. Competency in applying engineering principles, fundamental concepts, practices and procedures requiring some evaluation, originality and/or ingenuity to achieve project objectives. Understands and can apply knowledge of configuration management. Ability to perform engineering calculations using applicable software programs (e.g. Matlab, Excel, etc.). Planning, organizational and project management skills. Ability to develop and exercise leadership skills. Effective decision making skills. Effective oral and written communication skills (includes technical writing). Ability to think analytically and solve complex problems. Ability to interpret codes, regulations and practices. Equally effective working independently or in a team environment. Ability to process information quickly and effectively manage multiple tasks.   Required Skill Sets: SCADA Systems knowledge SCADA Protocols (e.g. DNP3, Conitel, Modbus) Basic understanding of Power Systems Intermediate or Advanced ability in Microsoft Office (Excel, Word) Effective communication Effective use of computer systems and software Personal time and project management   Preferred Skill Sets: Experience with Schweitzer Engineering Laboratories (SEL) communications and/or relay equipment Experience with SUBNET software   Desired Skill Sets: Programming skills in Python and/or C# Experience with OSIsoft PI systems

Job 25841: LAN Administrator Description: Experience in data communications is desired. Incumbents should have a good understanding and knowledge of software applications and hardware.   Customer Service Skills: Possesses a broad understanding of customer needs and of how to meet those needs. Demonstrates a sense of urgency in addressing issues affecting their customer and takes ownership of the issues affecting them.   Technical: Has an ability to translate that knowledge into benefits for the customer. Maintains a solid strategy for efficient problem diagnosis. Ability to focus on the real issues involved.   Expert communicator: Must be an able listener. Communicates early and often with the customer keeping them informed of the situation.   Judgment: Ability to respond to multiple customer and employee/contractor requests or demands. Manages workload by wisely prioritizing his or her tasks often and adjusting to the situation at hand.   Teamwork: Willingly cooperates and works collaboratively. Must Have PC Hardware/software troubleshooting and installation. Knowledge of both apple & Microsoft OS and gadgets. Nice-to-Have Networking/telecom background, PBX programming, Audio video experience Education: Associate’s degree would be nice, but not required.

Job 25840: Duration: 1-year contract Hours: 7:30 am-4:30 pm M-F. Must have a stable internet connection. Potential for conversion based on performance. Description: This position performs the research step in processing claims of fraud or dispute on debit and ATM cards. The individual will review circumstances and documentation related to claims based on Regulation E and related procedures. This role assists in the resolution of a qualified dispute or fraud transactions for the customer based on a decision matrix and chargeback criteria. This role also assists in loss mitigation through chargebacks and other loss recovery means. The associate must use sound judgmental decisioning when reviewing claims through utilizing research skills/tools and working directly with customers and merchants to determine claim validity. Must be able to effectively manage work and remediate claims in a fast-paced, customer-oriented environment. Basic responsibilities entail but are not limited to: Review debit & ATM claims of fraud or dispute for potential chargebacks through the MasterCard process Review debit & ATM claims of fraud or dispute for possible provisional credit Maintain claims, accompanying information, and status in claims case management system Utilize investigation skills and document findings Gain extensive knowledge of Regulation E Become an expert in MasterCard chargeback rules Meet performance expectations related to productivity, effectiveness, and customer experience Contact customers via Amazon Connect regularly Assist customers, banking offices, and Customer Service with inquiries related to debit card claims Other duties as assigned   Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 1-year experience performing case or phone work At least 1-year experience with Microsoft Office Products Experience with Google Products   Preferred Qualifications: At least 3 years post-high school education or Associate Degree At least 2 years experience performing case or phone work At least 2 years experience in a heavy customer contact environment

Job 25839: Description: Will be required to be Onsite every other week until Covid restrictions are lifted. Local candidates only. Top Skills Desired: 1. A basic understanding of the operation of computerized and function-related equipment used within a specific business process in the Customer Payment Services Department 2. Basic understanding and working knowledge of personal computers 3. Data Entry Experience and/or Production Experience Good oral and written communication skills Interpersonal communication skills. Ability to prioritize work and exercise discretion in the performance of duties. Ability to work under time constraints. Ability to work well independently in a team environment. Ability to meet benchmarking stats for assigned equipment. Ability to lift up to 50 lbs.

Job 25838: Senior Data Engineer Our client is seeking a Senior Data Engineer with 7+ years of experience to be part of our Marketing Platform. The candidate is primarily responsible for development/enhancement, deployment to cloud and maintenance of our data pipelines which are critical, low-latency performing and highly available.   Expectations/Requirements: Should have strong experience in Python/Scala. Should have strong experience in working with Apache Spark in leveraging SparkSQL, Batch and Streaming processes. Should have strong experience in Big data Hadoop framework and architecture. Should have strong experience in Distributed computing storage systems like HDFS, S3 Should have strong experience in operating Unix environments. Should have strong experience working with Github, Jenkins, Maven, shell and python scripting. Good experience in AWS knowledge, hands on experience in deploying and enhancing the infrastructure. Should have worked on any of the Agile methodologies before. Should have strong troubleshooting, problem solving and analytical skills. Ability to coordinate with multiple teams in a highly available platform supported by multiple APIs and Applications. Should have strong written and communication skills.

Job 25837: Operations Analyst   Requirements: Basic knowledge of distribution and transmission systems. Specific job application of personal and mainframe computer systems. Practical electricity and protective device coordination.   Skills: interpersonal; verbal and written communication; customer service; analytical; good computer skills and proficiency working in various software applications such as GIS, Microsoft Office and Lotus Notes.   Abilities: problem resolution; address multiple tasks simultaneously; handle constantly changing and emerging priorities.   Education Associates preferred.   Top 3 Required Skills multi-tasking (handling changing priorities constantly) computer based skills (all Windows applications, typing, etc.) good customer service skills (talking to customers)   Nice to Have Skills: Dispatch skills (call centers, 911 operations centers, utilities, etc.)   High Level Project Overview: Monitor and dispatch outage trouble calls, analyze outage calls that come in to determine location of problem, prioritize all emergency work, outage and non outage work for first responders, talk with customers to determine power issues they are having.   COVID Remote Policy: all training on site with social distancing and mask guidelines, temperature checks at beginning and end of each shift with questionnaire to log entries, plexiglass barriers between work stations to help social distancing.   Preferred Years of Experience: 1-2 years of experience in dispatching and/or customer service preferred, 1-2 years of computer training or skills preferred, Associates Degree preferred

Job 25836: Duration: 6-month contract   JOB DESCRIPTION: Actively listens and probes callers in a professionally and timely manner to determine the purpose of the calls. Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality. Resolves customer administrative concerns as the first line of contact - this may include claim resolutions and other expressions of dissatisfaction. Assists efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Assists in the mentoring and training of new staff. Assumes full responsibility for self-development and career progression; proactively seek and participate in ongoing training sessions (formal and informal). Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care, and Utilization management programs. Demonstrates flexibility in areas such as job duties and schedule in order to aid in better serving members and help achieve its business and operational goals. Educates providers on how to submit claims and when/where to submit a treatment plan. Identifies and responds to Crisis calls and continues assistance with the Clinician until the call has been resolved. Informs providers and members of the appeal process. Leads or participates in activities as requested that help improve Care Center performance, excellence, and culture. Links or makes routine referrals and triage decisions not requiring clinical judgment. Performs necessary follow-up tasks to ensure member or provider needs are completely met. Provides information regarding in-network and out-of-network reimbursement rates and states multiple networks to providers. Refers callers requesting provider information to Provider Services regarding professional provider selection criteria and application process. Refers patients/EAP clients to the Care Management team for a provider, EAP affiliate, or Facility. Responsible for updating self on ever-changing information to ensure accuracy when dealing with members and providers. Support team members and participate in team activities to help build a high-performance team. Thoroughly documents customers' comments/information and forwards required information to the appropriate staff.   RESPONSIBILITIES: Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment. Responsible for meeting call handling requirements and daily telephone standards as set forth by management. Must agree to observe service for the purpose of training and quality control. Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills. Must be able to maneuver through various computer platforms while verifying information on all calls. Must be able to talk and type simultaneously.   WORK EXPERIENCE: Customer Service   EDUCATION: High School Diploma or GED (Required) Associates (Preferred) Bachelors (Preferred)

Job 25835: JOB DESCRIPTION: Determines appropriateness for medications. Communicates decisions to physicians, physicians office staff, medical management staff, and/or pharmacists. Researches resolve, and documents prior authorization outcomes in the pharmacy system. Communicates selected prior authorization criteria, pharmacy benefit coverage, and formulary alternatives to physicians, physicians office staff, medical management staff, and/or pharmacists. Escalates requests to Pharmacist when a request requires extensive clinical review or denial. Researches resolve, and documents physician or client inquiries and grievances and provides verbal or written results to client, prescriber, provider, and/or management. Performs other duties as required.   RESPONSIBILITIES: CPT:  Certification/licensure in accordance with state requirements. In the states of Florida, Rhode Island, and Michigan, license registration with the Board of Pharmacy is required without exception. PTCB:  Certification; Workers in states which require a Pharmacy Technician certification/registration exam may substitute state certification/registration for the PTCB. Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting. In-depth knowledge of specialty injectable prescription drugs, disease states, health plan formulary management techniques, medical terminology, and current diagnostic and reimbursement coding (J/Q codes, ICD-9, CMS 1500, etc.). Proficiency in Pharmacy computerized systems and software applications, as well as MS Office Product Suite. Excellent written and verbal communication skills. Ability to follow clinical criteria and instructions to approve prior authorization requests. Minimum of 6 months dispensing or retail experience required or equivalent internal training will be substituted. Ability to identify and troubleshoot problematic issues.   WORK EXPERIENCE: Pharmacy 6+ months   CERTIFICATIONS: CPT/LPT/PTCB/RPT, Pharmacy Technician, State Requirements   EDUCATION: High School Diploma or GED (Required)

Job 25834: Senior Java Developer   Our client is looking for a senior resource, with ideally 7+ years of experience.   Description: Seeking a backend resource for the datastore inventory team to automate manual tasks, and also provide DevOps support. Our client will also leverage this resource on the Retention backend work, including building APIs.   Required Skills: Python Sql Spark AWS DevOps  

Job 25833: Technical Support Specialist The onsite portion of this role is on an as need basis, please assume the candidate will be onsite at least once a week. Responsibilities: Provide 1st level support to proprietary Voter Registration System and other client systems Administer access to the client’s systems Provide deskside support to staff, to include hardware and software installation/troubleshooting Answer System Support hotline to provide technical support and direction Maintain client’s technical knowledge base, including updating and creating knowledge base articles Maintain Agency assets via the client’s asset management system Possess exceptional customer service skills Manage ticket queues, and following up on open tickets Assist with special projects as needed Perform other support related tasks as assigned Ability to relay technical information to non-technical users   Skills: 4+ years in Windows desktop support required. Required 4 Years 4+ years experience installing/troubleshooting hardware and software. Required 4 Years 4+ years experience with an asset management system. Required 4 Years Microsoft and/or Information Technology Infrastructure Library (ITIL) certifications are preferred. Desired

Job 25832: Technical Support Specialist Responsibilities: Provide 1st level support to proprietary Voter Registration System and other client systems Administer access to the client’s systems Provide deskside support to staff, to include hardware and software installation/troubleshooting Answer System Support hotline to provide technical support and direction Maintain client’s technical knowledge base, including updating and creating knowledge base articles Maintain Agency assets via the client’s asset management system Possess exceptional customer service skills Manage ticket queues, and following up on open tickets Assist with special projects as needed Perform other support related tasks as assigned Ability to relay technical information to non-technical users   Skills: 4+ years in Windows desktop support required. Required 4 Years 4+ years experience installing/troubleshooting hardware and software. Required 4 Years 4+ years experience with an asset management system. Required 4 Years Microsoft and/or Information Technology Infrastructure Library (ITIL) certifications are preferred. Desired

Job 25831: Functional Analyst Our client is seeking a Functional Analyst to work with both internal staff and external clients to optimize processes and improve quality for the design, development and maintenance of technical assets. It is critical for a functional analyst to understand the operational systems of a client, and what the client requires as changes to their existing systems. The systems analyst must translate those requirements into technical specifications to be used by internal staff to develop the system modifications; diagrams must also be prepared explaining the modifications so that both technical staff and executive management can understand what must be done. The functional analyst must propose alternative solutions that balance cost and benefit, and adequately test the possibilities for business and technical compatibility. Responsibilities to include: Understand the operational systems of a client in order to discover and document required modifications to improve both business and technical processing. Drive to detailed requirements and translate them into technical design specifications to be used by internal staff to develop the system modifications. Conduct Root Cause Analysis to identify system gaps and deficiencies that require a business, technical or blended approach for resolution Diagram proposed modifications using architecture and data flow diagrams, so that both technical staff and executive management can understand what must be done. Propose alternative solutions that balance cost and benefit, and adequately test a solutions feasibility for business and technical compatibility. Document current state processes where documentation is missing or out of date. Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions. Ensure documentation of requirements and uses cases are completed. Facilitate requirements and design sessions for assigned projects. Participate with the Quality Analyst and Tester in defining test objectives, and designing test plans and test cases for assigned deliveries. Assist in the design of reusable regression tests on existing applications. Report to management on status of work for milestones and deliverables. Provide analysis for opportunities to define and measure progress with metrics present findings to project team and management for adoption and implementation. Provide analysis and documentation for continuous improvement and drive to excellence within the Functional Analyst, QA and Testing team. Must be proficient in business process management concepts on BPM tools. Strong experience in creating business process models. Other tasks as assigned.   Qualifications Required: The candidate must have a minimum of 10 years of experience delivering business and systems analysis artifacts. Experience with large, multi-module systems. The candidate must have exceptional written and oral communications skills. CBAP, TOGAF certification is beneficial, but not required.   Skills: Proven ability to cull customer requirements and prioritize them into key requirements Required 10 Years Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases Required 10 Years experience delivering business and systems analysis artifacts. Required 10 Years Experience with large, multi-module systems Required 10 Years

Job 25830: IBM Mainframe Systems Admin   Our client is looking for an IBM Mainframe Systems Administrator to provide systems administration support.   Responsibilities: This position provides IBM mainframe z/OS technical support and advice to various areas who rely on mainframe services, programming support for the Department and works with the contracted resources on z/OS issues and changes. Manages the z/OS sandbox and development instances that are utilizing the IBM zPDT z/OS emulator, and works with UC Legacy application team to provide the necessary resources to offload application development to the development instance. Manages performance of the production LPAR, analyzes and requests changes to MSUs, memory, disk, etc. to ensure optimal performance of the mainframe, and manages mainframe capacity to ensure the best cost value to the Department without sacrificing performance. Manages mainframe 3rd party product software licenses and ensure the best value to the department. An important aspect of this work includes advising the CTO on all activities involving enterprise mainframe operations and services. These responsibilities are inclusive of the planning, design, implementation, and maintenance of information technology systems. Position also manages the Insurance Departments iSeries system, providing systems administration and support. The Insurances iSeries systems include a production system, test system and DR system in a remote datacenter. Work is performed independently under the general direction of the CTO.   Skills: Experience administering and providing technical support for IBM z/OS V2R2/V2R3 or above Required 5 Years Experience utilizing various IBM z/OS mainframe utilities Required 5 Years Experience with IBM zPDT z/OS emulator Required 2 Years Experience with mainframe capacity planning Required 5 Years Experience with IBM mainframe disaster recovery planning and implementation Required 5 Years Experience with IBM iSeries (AS/400) systems Required 2 Years Experience administering IBM IMS Database version 14.1/15.1 or above Highly desired 5 Years Experience administering IBM DB2 Database version V11/V12 or above Highly desired 5 Years Experience with IBM DB2 Administration Tools Highly desired 5 Years Experience with IBM IMS Solution and Recovery Packs Highly desired 5 Years Experience managing and implementing backup and recovery strategies for DB2 and IMS databases Highly desired 5 Years Experience working with IMS DBRC Highly desired 5 Years

Job 25829: Sr. Telecommunications Technician   Job Description/Responsibility   The primary goal of the Telecommunications Technician is to provide installation and maintenance support for the client’s telecommunications infrastructure including single mode fiber optic cable, microwave radio systems, transport routers, and DC systems.  This equipment is located in the Company’s Virginia and North Carolina service territories.  In addition to “normal” daily work, this position will be part of a team that provides 24x7 field support, at the direction of the Network Operations Center (NOC), for communication outages.     Desired Experience, Skills and Work Ethic/Qualifications Detailed knowledge and hands on experience with single mode fiber optic cable, fusion splicing, and installation best practices. Skilled in single mode fiber testing with a light meter and/or OTDR. Skilled in the installation of telecommunications equipment including running power leads, installing fuse panels, cable management, fiber management, cable terminations, and grounding. Skilled in the support, installation, and testing of microwave radio systems, elliptical waveguide, microwave antennas, and the necessary grounding for each component. Knowledge of grounding practices for communication buildings and antenna support structures. Basic understanding of the components that make up a tower lighting system.  Working knowledge of 48v DC power systems is required. Detailed knowledge and hands on experience with channel banks/multiplexers. Basic understanding of data networking. Must be safety conscious and detailed oriented. Effective computer skills including knowledge and experience with Microsoft Office Products to include Visio, Power Point, Excel, Word, and Outlook. Demonstrate technical documentation skills as needed. Small project leadership experience. Good oral and written communication skills. Analytical, abstract thinking and problem-solving skills.  Work effectively within a team environment.  Willing to adhere to established best practices, standards, change management policies and procedures.  Flexibility to adapt to changing workflow.   Education   HS diploma/GED   Working Conditions:   Cold up to 25% Energized wires up to 25% Heat up to 25% Loud noise up to 25% Outdoors up to 25% Travel 50%

Job 25828: Programmer Analyst This position is responsible for working with business staff in the client’s Office of the Chief Medical Examiner (OCME), Division of Death Prevention and technical staff in the client’s Office of Information Management (OIM). This position will be the technical lead for the implementation of a cuttingedge dashboarding and reporting system built to OCMEs business specifications. Specific Task(s) to include: Work with OCME staff to develop baseline business requirements for dashboard / other reports as necessary Evaluate OCME staff requests for new / modified processes and / or systems in support of reporting and dashboarding needs Determine best method for extracting data from host relational systems, ingest it into appropriate data mart(s), and organize it to best support reporting requirements Work with OCME staff to determine optimal schedule for data processing Document all work, including but not limited to all DDL and DML, functional and technical requirements, ERDs, data flow diagrams, scripts, and report definitions Identify, and mitigate the effect of, incorrect or poorly formatted data through programmatic means   Skills: Ability to translate between business requirements and technical / functional specifications Required 5 Years Proven ability to communicate effectively with teams of varying technical and business expertise (examples of written communication strongly desired) Required 5 Years Functional knowledge in, and experience with, a range of technical capabilities including but not limited to: Relational and dimensional data modeling Required 5 Years Oracle or Microsoft SQL Server DBMS (experience with both preferred) Required 5 Years ETL processing  experience with WhereScape preferred Required 5 Years Tableau, Socrata, or similar Required 3 Years R, Python, SAS Required 3 Years PLSQL or TSQL (experience with both preferred) Required 3 Years B.A. or B.S. in computerrelated or datarelated discipline, or equivalent experience Required Conversant in a range of businessspecific areas, including but not limited to: Medical coding (ICD9 and ICD10), Desired 2 Years Conversant in a range of businessspecific areas, including but not limited to: Public health risk factors Desired 2 Years Conversant in a range of businessspecific areas, including but not limited to: Quantitative data analysis Desired 2 Years Conversant in a range of business specific areas, including but not limited to: Fatality Surveillance and/or research Desired 2 Years Experience with GISrelated software / systems Desired 2 Years Experience with SPSS Desired 2 Years M.A. or M.S in computerrelated, datarelated, or publichealth related discipline Desired

Job 25825: ELR Coordinator/Systems Specialist   The ELR Coordinator provides leadership and for all activities related to Electronic Laboratory Reporting (ELR). The position guides laboratories, works closely with IT staff, lab managers, and hospital administrators to explain and facilitate the project, and has primary responsibility for mapping, testing, and validating lab data submitted by participating labs to the client.   The ELR Coordinator is the primary liaison between client staff, participating labs and contracted vendors, facilitating the use of the ELR software and the NC Electronic Disease Surveillance System (NC EDSS). The ELR coordinator works with the COVID-19 ELR coordinator to ensure a coordinated approach for labs that provide testing for both COVID-19 and a broad set of additional communicable diseases.   Skills: Extensive experience with laboratory data and EDI transaction processing, including LOINC and SNOMED-CT coding of lab data Required 3 Years Demonstrated expertise with HL7 and XML Required 3 Years Demonstrated experience with Data exchange interface engine Required 3 Years Orion Rhapsody experience Highly desired 3 Years JavaScript experience Highly desired 3 Years Demonstrated project management and team leadership skills Required 5 Years Exceptional communication skills, including the ability to communicate clearly with a variety of project team members in various locations and with va Required 5 Years Experience working with ELR messaging and communicable disease reporting at a local, state or federal level Highly desired 1 Years Experience leveraging relational databases and wide ranging expertise in a variety of programming languages Required 3 Years

Job 25824: Business Analyst The Business Analyst/QA Automation Engineer (BA) candidate will develop, manage and document system, application and data requirements. The successful candidate manages activities relating to the gathering of requirements, and building automated testing scripts. The BA co-ordinates with quality assurance personnel to ensure necessary and sufficient test plans are implemented and assists in the execution of test plans within the change control processes. This role takes the lead in ensuring proper business and technical documentation is written in support of new or existing processes. This candidate will work heavily in Smartbear automated testing software and with the development team. Additional areas of responsibility include documentation of existing infrastructure, system analysis, creation of release notes, assurance of compliance to applicable regulations and maintenance of the document repository. Requires a fundamental understanding of servers, networking, and the development life cycle. The selected person must have strong communication skills to be effective in both technical and business requirement discussions. The ability to prioritize work effectively and address issues in a timely manner is essential.   Skills: Requirements gathering Required 3 Years SQL or TSQL Experience Desired 1 Years Technical writing Highly desired 1 Years Business analysis Required 2 Years SmartBear Highly desired 1 Years

Job 25823: Database Architect   Description of tasks: Build and maintain databases used to describe and predict customer behavior Utilizes database, spreadsheet, and statistical software, including developing custom statistical software queries, to process, manipulate, and statistically analyze data. Applies financial, statistical, and/or mathematical methods to analyze data. Routinely carry out basic levels of analysis, such as descriptive statistics and simple tests of significance. Analyzes data collection, organization, and processing methods and recommends revisions to improve data validity, reliability, and relevance. Develop reports summarizing data at the population level. Presents summary-level information through regularly scheduled reports. Develop queries to identify individuals meeting specific criteria (or multiple criteria), such as prior license purchase history or demographic variables, and provide that data for use in marketing campaigns and communication efforts. Develop custom queries and reports upon request. Prepares reports, tables, charts, and graphs. Develops and/or maintains documentation such as planning documents, procedures, and forms. Organize, maintain, and manage customer information utilized in marketing and communication campaigns, and provide data to program managers for use in these campaigns. Assist in the development of strategies to evaluate R3 actions and determine most appropriate means to carry out analysis and present the results. Organize, analyze, and present data collected through public surveys conducted internally or by third-party vendors. Gather, organize, analyze, and present data on user experiences from media platforms and services such as Google Analytics and social media management systems. Proficient in Microsoft SQL, Jaspersoft, Tableau, R, and other data/analytic platforms. Experience in HTML and other web application coding preferred, but not required. Experience and Training Four-year college degree in computer science or a related field with advanced study preferred; certifications specific to database design and management preferred. Ten or more years of relevant experience in construction, design, and utilization of database and analytical systems. Five or more years of experience providing consulting services to government   Skills: 4 year college degree or equivalent technical study with advanced study Highly desired certifications specific to database design and management preferred Highly desired Ten or more years of relevant experience in construction, design, and utilization of database and analytical systems Required 10 Years Five or more years of experience providing consulting services to governmental entities Required 5 Years Proficient in Microsoft SQL Required Jaspersoft Required Tableau Required Gather, organize, analyze, and present data on user experiences from media platforms and services such as Google Analytics and social media managemet Required