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Audio Visual Technician

Richmond, VA
Contract
Job 25651: Openings: 10+ Openings Hours - 30 - 40 hours per week This position requires you to work onsite.  It is not a virtual position. Responsible for setting up, testing and operating audio and video equipment to support the virtual meetings and streaming. Work hours will vary. Primary responsibilities: Test the functionality of AV and sound equipment prior to meetings, set up, and operate sound equipment when needed. Assist with the administration of virtual meetings. Monitor sound feeds to ensure quality. Test and resolve equipment issues. Responsible for initiating and ending live stream. Responsible for monitoring ‘lower third content’ on Live Stream, as well as adding additional content where needed through Crestron interface Skills Required Strong computer skills required. Excellent technical skills and familiarity with meeting room AV equipment needed; experience with Crestron hardware a plus. Experience running virtual meeting software a plus. Good troubleshooting skills and the ability to resolve technical problems quickly. The ability to stay cool under pressure and to work to tight deadlines. Must adhere to safety precautions in place to ensure the health of all staff. Job begins late December for needed training so that technicians are prepared to support meetings starting Early January through mid February.

Senior Systems Analyst

Richmond, VA
Contract
Job 25647: SENIOR SYSTEMS ANALYST  QUALIFICATIONS Experience with integration of vendor and custom applications in a large-scale corporate environment. Experience designing integration solutions to/from operational systems using relational databases, flat files or other methods. Experience with basic server administration for Windows Server and Red Hat Enterprise Linux Experience with Web & Application administration, including IIS, Apache, WebLogic, is a plus Experience with a scripting language, such as Python, Perl, and bash, is desirable. Experience creating and executing SQL queries for Microsoft SQL Server and Oracle Database Experience contributing to and supporting a high-profile application (mission critical, 24x7). Experience supporting both major capital projects, as well as maintenance efforts. Achievement oriented and self-motivated (a go-getter). Able to work independently but also knows when to ask for assistance. Able to multitask and manage time across multiple projects. Ability to provide second and third level application support and troubleshooting. Experience working in high-security, highly compliant/regulatory environments is a plus. Proficient in development of technical documentation, detailed design analysis, code reviews/walkthroughs. Willing to join the on-call rotation and support critical applications after-hours and on weekends. Advanced adherence to formal testing techniques/methodology, consistently delivering quality work product/deliverables; adherence to formal Change Management Policies Knowledge of SCADA systems is a plus. EDUCATION * Bachelors preferred - Discipline: Business, Computer Engineering, Computer Science, Information Systems, Mathematics, or related RESPONSIBILITIES: Support daily operations of diverse application portfolio of IT / OT applications. Work on a team of IT professionals to support the full lifecycle delivery/implementation of multiple high-profile software projects across different platforms. Analyze and evaluate existing or developed company applications or systems and prepares documentation including detailed technical designs, system use cases, system flow charts, data models, screen mock ups, and system interface descriptions outlining systems capabilities and processes. Conduct detailed data analysis and produces system data mapping deliverables. Define project tasks and estimate level of effort to achieve project deliverables and goals. Contribute to and works to meet project schedules by providing accurate estimates of effort required for systems analyst deliverables, by also providing updates on project progress to team members, project management and project personnel, and by escalating issues that might affect project success to management. Interact regularly with Business customers, Business Analysts, other Systems Analysts, Architects, Developers, IT Infrastructure teams, and Software vendors to meet project objectives. Conduct system design and business information flow studies. Develop technical specifications, system use cases, and wireframes. Manage defects and enhancement requests; including analysis, working with a developer, testing/validating results, and coordinating implementation. Create and execute detailed test scripts. Conduct unit, system, and integration testing Provide root cause analysis of operational issues and application defects. Provide low level analysis and design for development and maintenance of supported applications. Analyze new requirements and identify solution alternatives and define detailed system modifications. Convert conceptual designs into technical solutions. Perform other duties as requested or assigned. Translate business and user requirements into accurate system design requirements and technical specifications addressing all applications tiers and external system interfaces.  

Lead Software Engineer

Maryland Heights, MO
Contract
Job 25646: Lead Software Engineer Job Description: Analyzes, designs the Cognos framework for and participates in the development of business intelligence reports and other information objects. The primary focus of the job deals with Information Delivery and Data Analytic projects. ESSENTIAL FUNCTIONS: Conducts Cognos code reviews of highly critical code or code which is using new technologies. Creates database tables and cubes utilizing academic methodology (normal forms) ensuring business smart resource allocation Creates Cognos frameworks to provide accurate information quickly to the organization. Analyze, design and build reports and assists in the creation of data marts as needed. Designs user interfaces and dashboards using the Microsoft Business Intelligence Stack and .net architecture Establishes standards. Coordinates between teams to make sure best technology practices are understood and are being followed. Monitors ETL schedules and develops new ETLs to support new application and dashboard/information delivery Researches, finds, and evaluates new technology. Determines the best technologies to use for our environment considering future direction, risk, consistency and R.O.I.. Takes into account the technology changes have taken place over the years, and helps project the trends for the future. Trains and mentors programming staff on use of new technologies. Responsible for large scale SQL development that drives cubes and information exchange for decision support applications and BI dashboards Interviews teams and organizational leads to develop business process design maps to support new BI projects Performs other related duties as assigned.   Top 3 Must-Haves (Hard Skills) Hands on Cognos developer experience ETL Experience AWS cloud experience   Must-Haves (Soft Skills) Critical thinking skills Verbal and communication skills   Nice-To-Haves (Hard Skills) TDD and ATDD knowledge Experience with designing, building and deploying software in IT     Nice-To-Haves (Soft Skills) Problem solving techniques Bachelors in Computer and Information Science (Preferred) Cognos certifications preferred  

Solaris Administrator

Raleigh, NC
Contract
Job 25645: Solaris System Administrator This is a request to engage the services of a contractor with significant skills in support of the Solaris Operating System, specifically in connection with it being resident on our SuperCluster systems and the additional qualifier of having exposure to the Exadata storage associated. Responsibilities: Share in a rotating coverage schedule for off-hours and weekend emergency situations/planned maintenance, which includes remote system access, As well as Disaster Recovery Testing and initiatives. Assist with key projects and deliverables related to the infrastructure environment. Support and coordinate scheduling and execution of system maintenance (including Hardware Firmware), release updates, upgrades, and/or new technology deployments adhering to company's standard change management protocol. Supporting and Updating of Solaris Image Packaging System. Actively strives to keep Standards documents, Process and Procedures Documents, and Baseline documents up to date with emerging industry standards Initiates Changes through our company's Change Management to address issues proactively and can effectively communicate current work in progress to others to complete like activities. Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately. Strengths with SuperCluster, Platinum Gate Way and documentation high priority.   Skills: Oracle SPARC S7 T4 T5 M8 Sparc server(specifically including Oracle SuperCluster Environments with Exadata cell hardware) Required 7 Years Solaris 10 and Solaris 11 Zones Required 7 Years Operating System patch and Vulnerability Management. Required 7 Years ZFS Required 7 Years Perform Solaris system administration, including installation and customization Required 7 Years Supporting and Updating of Solaris Image Packaging System Required 7 Years

Software Test Analyst

Richmond, VA
Contract
Job 25644: Software Test Analyst DAY TO DAY This position will be primarily responsible for software test analysis to support multiple project teams performing manual and stress testing. This position will support testing needs for new and legacy system integration needs. Experience with front-end, UI and back-end validation testing. Thorough understanding of various browsers user agents and compatibility testing. Knowledge of SQL and database interaction. Knowledge of automation testing frameworks. Strong analytical skills; attention to details. Work alongside software developers, business analysts, product owners and other system specialists to gather and interpret user/system requirements. Produce well-structured, documented and maintainable test scripts for manual testing that support the software test cycle within the SDLC. Participate in the development and support of the testing program aimed at supporting multiple testing efforts simultaneously. Create clearly documented defect reports for anomalies found during test procedures. Validate that user expectations are achieved during the testing process. Develop and establish quality assurance measures and testing standards for new applications, and/or enhancements to existing applications throughout their development/product lifecycles. Strong analytical skills; attention to details. Demonstrated ability to work both independently and as part of a software development team. Basic understanding of Java or other object-oriented programming languages. Ability to communicate effectively both orally and in writing. PREFERRED ABILITIES Experience working in an Agile or iterative development environment. Knowledge of test automation and best practices. Experience with Jira, or another similar system (TFS, VersionOne, etc). Experience testing e-commerce, mobile, web, POS (Point-of-sale), financial and human resource applications preferred. A Bachelor's Degree in Computer Science/Information Systems is preferred. Extensive current experience in software testing is required.   Skills: IT Quality Assurance field (both front and back end validation testing exp) Required 3 Years experience in testing web-based applications. Required 3 Years experience writing simple PL/SQL queries (insert/update) Required 3 Years experience working in an Agile environment Required 3 Years Experience using JIRA Highly desired 1 Years Experience working in a continuous integration environment a plus Highly desired Exp testing e-commerce, mobile, web, POS (Point-of-sale), financial and human resource applications (if so pls make sure its highlighted on resume) Highly desired  

Senior Business Systems Analyst

Richmond, VA
Contract
Job 25643: Sr. Business Systems Analyst   Job Description: Works with IT business analysts and project manager to assess new reporting requirements for SuccessFactors Learning Management System. Assist the IT business analyst to engage with the business resource to understand, outline and document the reporting requirements. Develop and or modify reports in SuccessFactors BIRT / Plateau Report Designer.   Top Skills Required: Basic knowledge of the LMS standard reports and Plateau Report Designer Understanding of SQL Queries (At least three years of experience in developing SQL Queries or similar development language.) Develop and modify custom reports using SuccessFactors Plateau Report Designer (PRD) extension of the BIRT Report Designer At least one year of experience using and customizing standard reports in PRD in SuccessFactors Learning. Ability to work independently. Results driven to achieve objectives on time and within estimates mutually agreed upon. Effective written and oral communication skills that can be demonstrated through experience.   Desired Skills: Knowledge of SuccessFactors LMS capabilities and data dictionary to understand Administrators reports needs Develop design approach for reports for efficiency and add incremental user value Basic knowledge of SuccessFactors Online Report Designer (ORD) to know when reports may be better suited to be delivered from tool Develop reports using SuccessFactors Online Report Designer Good knowledge of Microsoft Office applications Word and Excel; beneficial to understand pivot table design and usage in Excel

Senior Test Automation Engineer

Beech Island, SC
Contract
Job 25642: Sr. Test Automation Engineer   Responsibilities: Creates, reviews and maintains automated software test suites and tools. Coordinates and performs automation projects from initiation through delivery. Ensures automation projects are completed on schedule. Implements automation solutions using appropriate programming tools. Establishes and maintains communication with manual testers and Quality Assurance (QA) teams to ensure new automation and automation maintenance needs are met in appropriate timeframes. Prepares automated test plans and test scripts for enhancements and new applications. Designs data repository and testing tools that will be used to organize and analyze test results. Queries data bases to extract information needed to develop reports. Compiles data and other information from multiple data sources. Acts as a support resource for users of software quality tools. Performs and monitor test execution and reports results of automated scripts in test management tools. Presents reporting of automation progress as requested. Assists more senior team members in maintaining test environments/data to be used with test automation. Trains and supports QA testing team in developing, integrating and executing automated application testing tools. Researches tools, methods and technology trends to support testing objectives.   Qualifications: 7 years of experience with Agile methodologies, Test Driven Development and continuous integration processes. Minimum 5 years of experience as an Automation engineer implementing automated testing solutions for an Agile based delivery team. Minimum 3 years of experience to integrate various DevOps practices into our SQA processes and Continuous Integration initiatives. Minimum 3 years of experience of building test automation utilizing modern cloud technologies and tool chains (e.g. VMs, AWS, etc.). Minimum 3 years of experience with ATDD using Selenium, Cucumber, Protractor. 3 years of experience in scripting languages (e.g. Python / JavaScript / Ruby). 3 years of experience with Continuous Integration tools (e.g. Jenkins). 3 years of experience with automated testing of APIs. 3 years of experience with JMeter or other performance testing tools. 3 years of experience with database systems, both SQL and NoSQL. 3 years of experience in Cross-browser and cross-platform testing (e.g. BrowserStack) 3 years of experience with Git or GitHub.   WORK EXPERIENCE: Claims, IT, PBM (Pharmacy Benefit Management) 7+ years   EDUCATION: Bachelors: Computer and Information Science (Preferred)

Care Manager - BH

San Diego, CA
Contract
Job 25641: Duration: 6-month contract (100% Remote, must be in the state of CA) Hours: Monday - Friday 8:30 AM - 5:00 PM  JOB DESCRIPTION:   Monitors inpatient and/or outpatient level of care services related to mental health and substance abuse treatment to ensure medical necessity and effectiveness. Provides telephone triage, crisis intervention and emergency authorizations as assigned. Performs concurrent reviews for inpatient and/or outpatient care and other levels of care as allowed by scope of practice and experience. In conjunction with providers and facilities, develops discharge plans and oversee their implementation. Performs quality clinical reviews while educating and making appropriate interventions to advance the care of the member in treatment. Provides information to members and providers regarding mental health and substance abuse benefits, community treatment resources, mental health managed care programs, and company policies and procedures, and criteria. Interacts with Physician Advisors to discuss clinical and authorization questions and concerns regarding specific cases. Participates in quality improvement activities, including data collection, tracking, and analysis. Maintains an active work load in accordance with National Care Manager performance standards. Works with community agencies as appropriate. Proposes alternative plans of treatment when requests for services do not meet medical necessity criteria. Participates in network development including identification and recruitment of quality providers as needed. Advocates for the patient to ensure treatment needs are met. Interacts with providers in a professional, respectful manner that facilitates the treatment process. RESPONSIBILITIES: Licensure is required for this position, specifically a current license that meets State, Commonwealth or customer-specific requirements.  One or more of the following licensure is required for this role with necessary degrees:  CEAP, LMSW, LCSW, LPC, RN or LPN.  Strong organization, time management and communication skills. Knowledge of utilization management procedures, mental health and substance abuse community resources and providers. Knowledge and experience in inpatient and/or outpatient setting. Knowledge of DSM V or most current diagnostic edition. Ability to analyze specific utilization problems, plan and implement solutions that directly influence quality of care. WORK EXPERIENCE: Clinical 2+ years Minimum 2 years experience post degree in healthcare, behavioral health, psychiatric and/or substance abuse health care setting. CERTIFICATIONS: Must have one of the following: CEAP - Certified Employee Assistance Professional LCSW - Licensed Clinical Social Worker LMFT - Licensed Marriage and Family Therapist LMSW - Licensed Master Social Worker LPC - Licensed Professional Counselor LPN - Licensed Practical Nurse RN - Registered Nurse, State and/or Compact State Licensure EDUCATION: Dependent on Certification--Associates: Nursing, Bachelors: Social Work, Masters: Social Work (Required)

Software Systems Engineer

Richmond, VA
Contract
Job 25640: Senior Systems Engineer   Under general supervision, this fully competent role works from specifications to develop or modify moderately complex software programming applications and information systems. Assists with the design, coding, benchmark testing, debugging and documentation of programs. Works with an individual business unit on specific project assignments. Guides and advises less experienced Software Systems Engineers. Requires guidance in complex problem areas, errors may cause minor delay, expense and disruption. Top Skills: - Experience with RedHat Linux OS - Server Troubleshooting experience Nice to Have: - Experience with Ansible, Satellite, backups

Web Developer

Richmond, VA
Contract
Job 25639: Web Developer This role will be the point-of-contact for the client’s website to include updates and all content. The job will require continued development and updating of the site. This position will also have a focus on front end web design to create a streamlined user experience. This will be a high contact position interfacing with the Communications Director, Staff, and Technology Services manager. The successful candidate will be a self-starter with high quality written and communication skills able to interact with the top levels of State Government.   Skills: Demonstrated effective verbal and written communication skills Required 3 Years Advanced understanding of digital media and interactive platforms associated with business models Required 3 Years In-depth understanding of web/online communications strategy and the latest technologies to enhance the profile and work of the Governors Office Required 3 Years In-depth understanding of how to optimize& integrate web,mobile,social,video, and search mediums to provide the most effective customer experience Required 3 Years Basic knowledge of metric driven programs Required 3 Years Experience building scalable websites and video platforms Required 3 Years 3-5 years professional web development Required 3 Years Proven ability to drive web traffic and enhance Search Engine Optimization Desired 3 Years Bachelor's degree desired not required, preferred field of study:Communications,Computer Science,Psychology, Digital Marketing,Business Admin or Mgmt Desired    

Robotic Process Automation (RPA) Developer

Richmond, VA
Contract
Job 25638: Robotic Process Automation (RPA) Developer   Our client is seeking a Robotic Process Automation (RPA) Developer with experience in BluePrism to lead our automation efforts. The Developer will be part of rheir RPA team supporting automation efforts. The selected candidate needs to possess the energy to thrive in a fast-paced, Agile environment in alignment with RPA technologies to meet the strategic objectives. The position will be responsible for the design, development, testing, and maintenance of bots using Robotic Process Automation software. In-depth experience in programming is required.   Experience in using BluePrism is required. Experience with other RPA tools like UiPath is preferred.   Responsibilities: Develop bots in accordance with requirements and create associated technical design document. Design and develop automations in accordance with the VDOT development standards and best practices including the creation of reusable components, scripts and frameworks for efficiency and scalability. Design, code, test, debug, and document bots and bot processes. Quickly assess feasibility of requested automations. Proven abilities to take initiative and be innovative Experience in C#, VBO, SQL Server, JavaScript, PowerShell Script, HTML and CSS.   Skills: Experience in Automation and Integration projects Required 5 Years BluePrism Required 3 Years C#, JavaScript, PowerShell Required 4 Years Experience in creating and using VBO Required 2 Years Experience in SQL Server and Oracle database objects Required 3 Years Experience working in Agile environment Required 3 Years Experience in using Visual Studio Required 4 Years UiPath or Automation Anywhere experience Desired 2 Years Robotic Process Automation Certification Required

Programmer Analyst

Raleigh, NC
Contract
Job 25637: Programmer Analyst Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Description (including, but not limited to): Guidance and leadership in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms, beyond that of a Developer / Programmer Understanding and knowledge of application development and architecture that serves as a strong base for technical expertise in a specific product or program Analysis, visual design, development, data analysis, testing and implementation, technical and user documentation, software conversions, maintenance (including production support), etc.   Skills: VMware/vcenter administration Required 3 Years Windows and active directory administration Required 3 Years Backup and restore process Required 3 Years Familiar with IP addressing Required 3 Years Software installations and updates Required 3 Years Disaster recovery and replication understanding Required 3 Years Good understanding of RAID Required 3 Years Scripting and automation Required 3 Years Storage background Nice to have 1 Years Network background Nice to have 1 Years VOIP background Nice to have 1 Years Linux/Unix Nice to have 1 Years Server imaging Nice to have 1 Years

Electric Distribution Design Associate

Fredericksburg, VA
Contract
Job 25636: Electric Distribution Design Associate   Our client is seeking candidates with AutoCAD experience to perform utility design. Local Candidates Only: Work location is the Fredericksburg Virginia office, however, due to covid we are currently working from home. Once work returns to normal the expectation is the candidate will work from the Fredericksburg office daily. The knowledge, skills, abilities and education required for entry into this job include the following:   Knowledge: Basic computer skills including MicroSoft Office. Working knowledge of Auto CAD (nice to have)   Skills: Good written, verbal and interpersonal communication; time management and organization   Abilities: Effectively interact with customers; teaming; detail oriented; physical attributes required to perform essential functions of the job - walking, climbing, stooping, bending and prolonged standing   Top Skills Must be able to manage a high volume of low complexity projects/tasks Must be able to self-manage work load and priorities, customer service, proficient with computers and Microsoft office   Nice to Haves: Previous utility experience, autocad experience, previous experience with easements Specific companies/industries - Previous construction and or utility company experience is a plus.   Education Required: High School Diploma minimum

Java Developer

Richmond, VA
Contract
Job 25635: Sr. Java Developer   Job Description: You will be responsible for helping and designing the modernization of multiple applications using a Java stack, including Spring, Spring Boot, AWS, ECS, and Docker. Responsible for Acceptance Test Driven Development (ATDD). Will be providing Java API Development and building CI/CD pipelines. Responsible for the definition, design, construction, integration, testing, and support of reliable and reusable software solutions, addressing business opportunities. Includes systems analysis, creation of specifications, coding, testing, and implementation of application programs and data interfaces. Requires a previous domain of experience in application development. Responsible for overall application design and architecture, including interfaces with other applications and systems. Assures that application designs are consistent with industry best practices application attributes (including scalability, availability, maintainability, and flexibility). 5+ years' experience with Financial Services clients Oversight Coordinating others work while involved with multiple work streams Related experience: 3-5 years prior application development experience Java backend, Spring, and Spring Boot are required. CI/CD Pipelines experience is required. AWS experience is required. ATTD experience is required. API Development on ECS, Clusters, & Docker Containers is required. Demonstrated experience with large scale application integration efforts Have participated in more than 5 Agile projects Communication - Ability to communicate strategies and processes around data modeling and architecture to cross-functional groups and senior levels Ability to influence multiple levels on highly technical issues and challenges Demonstrated experience to influence and coordinate third parties and suppliers

.NET Developer

Richmond, VA
Contract
Job 25633: .NET Developer   Our client is seeking a .Net Applications Developer who will be responsible for analyzing complex software requirements to design and develop high quality components for N-tier systems. The Senior Developer is expected to take a lead role within the team, ensuring that programming best practices are being followed, prioritizing work effectively, addressing production issues in a timely manner, and writing system documentation when required. The successful candidate should have strong communication skills to be effective in both technical and business requirement discussions. Primary responsibilities include: Ability to develop web applications and backend services using C#, ASP.NET MVC, REST API, .NET Core, OData, Java Script, JQuery, Node.js and CSS. Design and develop database objects in Oracle. Design and develop using appropriate software design patterns to attain high re-usability and maintainability. Write effective unit tests and integration tests to ensure high quality software delivery In-depth knowledge of system design patterns, tiered architecture, and testing practices. Understanding of key business processes and competitive strategies related to the IT function. Ability to plan and manage projects. Ability to solve complex problems by applying best practices. Ability to provide direction and mentor less experienced teammates. Work with project business and system analysts to clarify the requirements and then implement them Participate in code reviews Enforce standards and best practices Participate in Agile SDLC   Skills: C# experience developing custom .Net applications (ASP.NET, MVC.NET, .NET Core) Required 6 Years Web application development experience and fluency with JavaScript JQuery, CSS, Bootstrap and HTML5 Required 5 Years Experience with ADO.Net and Entity Frameworks Required 5 Years Experience with Visual studio or VSCode Required 7 Years Experience with Oracle database Required 2 Years Experience with developing REST services and OData Services Required 2 Years Experience with Design Patterns and using MVC framework, Dependency Injection Required 5 Years Experience using Blazor framework to develop web apps with Blazor Server or Blazor WASM Highly desired 1 Years Experience with database development using SQL Server Highly desired 2 Years Experience with Agile SDLC best practices Highly desired 1 Years Experience working with TFS for purposes of source control and DevOps Highly desired 1 Years Experience with Automated Builds using Microsoft Team Foundation Server Highly desired 2 Years Experience with SSRS / SSAS / SSIS Nice to have 1 Years

Sr. Network Engineer

Norfolk, VA
Contract
Job 25632: Sr. Network Engineer This architecture serves as the high speed backbone for network services that meet the operational, academic, social, and research needs of client faculty, staff and students. The program has multiple purposes, including: to assure network operability and utilization by its authorized users, its usage in accordance with its intended purpose; to protect client information and its infrastructure from external or internal threats; to assure that client complies with statutory and regulatory requirements regarding network management. DAY TO DAY: Design and deploy functional wired/wireless campus networks (LAN, WLAN, WAN) Select, install and maintain the hardware and software necessary to operate the campus network infrastructure and provide related network services. Monitor network performance and integrity Resolve issues escalated from lower tiers by troubleshooting cloud and local infrastructure Automate tasks and monitor their effectiveness Provide leadership to team members Create, oversee and test security measures (e.g. access authentication and disaster recovery) Communicate with users when needed Maintain complete technical documentation Suggest improvements to network performance, capacity and scalability   Minimum Qualifications: Bachelors degree in Computer Science, Information Systems or related field or equivalent combination of education, experience and training Demonstrated skills building, configuring, deploying and maintaining network hardware and software. Extensive experience in customer support, including problem definition and resolution for both network hardware and software Extensive experience with Cisco router and switches and Aruba wireless technologies Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds network tools) Strong knowledge and experience configuring DNS and DHCP In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF) Extensive experience administering campus/organization LAN/WAN environment, including wireless access points Extensive hands-on network troubleshooting experience Extensive network design, installation and maintenance experience Industry certifications such as CCNA, CCNP or CCIE Ability to work independently   Preferred Qualifications: 10 years experience administering Cisco and Aruba campus/organization LAN/WAN environment Experience with access control models and network security Expert technical knowledge of current network technologies, protocols and industry best practices Demonstrated ability to conduct research related to networking issues and products as required Proven analytical and problem-solving skills Strong written and oral communication skills and demonstrated ability to present technical information in a user-friendly manner Solid background in network administration and architecture Solid understanding of network operating systems (JUNOS, Cisco IOS, Dell OS10) CCIE   Skills: Bachelors degree in Computer Science, Information Systems or related field or equivalent combination of education, experience and training Desired 4 Years Demonstrated skills building, configuring, deploying and maintaining network hardware and software Required 5 Years Extensive experience in customer support, including problem definition and resolution for both network hardware and software Required 7 Years Extensive experience with Cisco router and switches and Aruba wireless technologies Required 5 Years Experience with network diagnostic, monitoring and analysis tools (ex. SolarWinds network tools, PRTG etc.) Required 3 Years Strong knowledge and experience configuring DNS and DHCP Required 5 Years In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF) Required 5 Years Extensive experience administering campus/organization LAN/WAN environment, including wireless access points Highly desired 5 Years Extensive hands-on network troubleshooting experience Required 6 Years Extensive network design, installation and maintenance experience Required 5 Years Industry certifications such as CCNA, CCNP or CCIE Highly desired 4 Years Ability to work independently Required 7 Years Experience with access control models and network security Highly desired 3 Years Strong written and oral communication skills and demonstrated ability to present technical information in a user-friendly manner Required 4 Years

Lead Data and Reporting Analyst - Call Center

Glen Allen, Virginia
Contract
Job 25631:   sr. DATA AND REPORTING ANALYST   Responsibilities: Responsible for leading and facilitating the analytics, decision support, and research functions of the assigned department. Creates, analyzes, and distributes monthly, quarterly and annual reports and analyses for required reporting activities. Extracts, prepares, analyzes, validates and presents data for standard and ad hoc reporting. Interprets, analyzes, and makes recommendations regarding data accuracy and data collection needs and processes. Develops and implements plans, and proactively seeks ways to enhance overall unit reporting needs and abilities. Facilitates reporting efforts, by utilizing SQL or other related data query tools, in order to generate reports or retrieve data from the company's data warehouse and other distributed databases. Coordinates application enhancements and edits to promote data quality with the IT department. Mentors peers and co-workers as appropriate. Plays a lead role in prioritizing and coordinating projects and report development efforts. Provides direction and coordination for the tracking and analyses of audit findings and report generation.   Qualifications: 7 or more years of experience performing statistical analysis and the use of statistical packages required. May consider an additional 3-4 years of relevant experience in lieu of Bachelor's degree. Statistics, research, information systems or health services related field, such as Public Health, Health Science, Psychology, with reporting and analytical emphasis, research evaluation and/or experimental design. Strong writing, verbal communication and presentation skills essential. Strong leadership, process improvement, time management, and project management skills. Must be able to manage multiple tasks. Must be able to provide accurate estimates of work effort and deliver results within a committed time frame. Must be able to work independently and with minimal supervision. Requires strong expertise in MS Excel and relational database such as MS Access and other database management (MS SQL) and reporting tools. Ability to use reporting software such as Actuate, Cognos, Crystal reports, SAS, or other. Ability to query the company's data warehouse and/or department systems in response to data requests. Master's degree preferred. Managed care experience preferred. Database management strongly preferred. •     Top Must-Haves (Hard Skills) · Heavy experience in Excel · Rolling out scorecards of Operational Data · Data Mining - Data Analysis · SQL Data Query · 5+ years of Reporting Analysis Nice-to-Have (Hard Skills) Call Center experience Must-Haves (Soft Skills) Self-starter Initiative Willing to multi-task

IT Project Manager

Glen Allen, Virginia
Contract
Job 25630: Senior IT Project Manager   Our client is looking for a PM that has managed an MHK (MedHok) implementation.   Responsibilities: Provides direction to a team of IT Project Managers. Performs administrative duties of hiring, purchasing of equipment, conducting employee reviews, staffing and other resource management tasks. Provides guidance and mentoring to staff. Participates in budget preparation and tracking. Estimates feasibility, time and effort of projects and tasks via the Project Portfolio Management committee. Supports projects through appropriate resource assignments. Guides and monitors projects and tasks to successful completion. Maintains procedures and processes to ensure quality control. Sets team goals and prioritizes tasks to align with company and department objectives and communicates these goals to team members. Measures progress and results of team performance. Ensures that project managers understand and follow best practices for software development and project management. Recommends, develops and implements repeatable project management processes and best practices. Manages all aspects of team staffing including hiring, employee retention, employee development and training. Assists staff in maintaining constant communication with customers, both internal and external, to facilitate analysis and troubleshooting to ensure the highest levels of customer satisfaction. Provides status reports to Management as appropriate, highlighting risks and issues. Helps prepare and manage budget. Agile: Coaches and mentors other IT Project Managers in lean/Agile methods. Drives servant leadership and coaches other IT Project Managers on this quality. Empowers the teams to be self-organizing. Empowers the teams and stakeholders to make decisions. Measures and reports progress frequently using agile metrics. Creates Product Roadmap and Release Plan in partnership with POs and IMs. Leads coordinating practices in Agile methods such as Release Planning, Iteration Planning, Grooming etc. Coaches and assists Product Owners in prioritization, 3-Amigo Reviews and other PO activities. Leads and facilitates Scrum of Scrums with related projects/teams. Traditional: Develops and maintains project charters, detailed project plans, weekly status updates and provides problem resolution. Creates and maintains WBS, RACI, Stakeholder Register and detailed Project Management plan. Manages dependencies across projects. Performs Root Cause Analysis. Leads in the establishment and facilitation of internal IT project.   CERTIFICATIONS: CSM - Certified Scrum Master - Enterprise PMP - Project Management Professional Enterprise   Top 3 Must-Haves (Hard Skills) MHK (MedHok) experience – managed implementations Project Management experience Planning   Must-Haves (Soft Skills) Communication Team interactions

Test Scripts Writer

Research Triangle Park, NC
Contract
Job 25629: Test Scripts Writer   Our client seeks a contractor resource to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Test Scripts Writer.   Duties include analyzing business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, developing requirements into test conditions, cases and scripts, development and execution of automated scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects.   This position is responsible for reviewing test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. This position coordinates testing, reports and tracks testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports. This position is responsible for test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures.   Skills: Experience and proficiency in using HP test tools including Test Director/Quality Center 9.0 or higher and Quick Test Professional (QTP) 9.5 or higher Required 5 Years Experience testing web, GUI, client/server, and database applications. Required 5 Years Experience with requirements analysis and automated test cases/script development. Required 5 Years Experience with manual or automated testing, testing tools, writing test plans and reviewing test cases. Required 5 Years Strong analytical and problem solving skills. Required Good oral and written communications skills in order to interact on a daily basis with system developers, business analysts, and others. Required Ability to prioritize tasks within the project and work with minimal supervision or guidance. Required Ability to work in a rapidly changing environment. Required Stable work history Required Experience with testing Curam products. Highly desired 1 Years Experience testing for a health and human services project. Highly desired 1 Years Experience with executing SQL to validate or test. Desired 6 Months Experience navigating on a UNIX platform. Desired 6 Months Experience developing and executing Selinium automation test scripts. Desired 6 Months

Project Manager

Harrisburg, PA
Contract
Job 25627: Project Manager The position will serve the State Employees Retirement System (SERS) as one of up to three agency-level Project Managers, responsible for managing the implementation of various projects, simultaneously, some of which are part of the agency’s Strategic Plan. Additionally, this position will provide project management guidance and assistance to SERS internal resources who are managing projects. Description: Each Project Manager will develop and assist others in the development of projects plans and management of agency projects from initiation through to completion ensuring adherence to the project schedule and satisfaction of all business, technical and quality requirements. The incumbent requires a strong personality to manage cross-functional program area staff in the successful delivery of projects. The position reports directly to and receives direction from SERS Deputy Executive Director for Administration. The position requires in-depth knowledge of project management methodologies (EPMM, PMP, PMBoK, etc.) and the ability to manage multiple projects at the same time, including those projects, for which the position is assigned as the lead Project Manager and those projects which the position is assigned to assist other Project Managers in the management of. Duties: Coordinates agency initiatives across business areas, with other commonwealth agencies, and with other contracted vendors as appropriate. Develops project plans and timelines to support efforts and assist in the smooth and thorough execution of projects. Coordinates, with other Project Managers and Heads of agency departments, in the allocation of personnel to ensure proper apportionment consistent with priorities and deadlines. Provides guidance and assistance to others as they develop project plans. Provides guidance and assistance to others as they manage projects. Provides assistance to other Project Managers on those projects which the position is assigned to assist in the management of. Ensures changes to project estimates are documented and agreed to by the client agency department. Manages and tracks project progress against the project plan to ensure project is on schedule and takes corrective action if it is behind schedule. Notifies and keeps project staff informed of project timelines, milestones, phases, work request target dates, and approved executable work package. Communicates to project team members how their work relates to and helps to achieve project objectives. Ensures adherence to project scope and documents changes. Identifies risks, prepares risk mitigation plans, and executes contingency actions. Identifies constraints that may impede or prevent projects from being completed on time and escalate issues as necessary. Builds and maintains relationships and communicates with client agency departments. Develops, documents, and reports on all required project management metrics. Prepares status reports for project team, program managers, stakeholders, and the agency senior leadership team. Plans, organizes, prioritizes, and manages multiple work efforts across multiple teams and at times across multiple projects. Schedules or monitors project status reviews. Manages scope of the project and gains agreement and approval of any scope changes according to established procedure. Serves as primary point-of-contact for all project related issues and resolution of issues for projects the position is assigned as the lead Project Manager. Resolves conflicts with sensitivity and tact. Thinks critically and innovatively in delivering solutions to problems and obstacles. Develops and facilitates achievement of program service commitments and performance metrics. Ensures that all tasks add value and support the strategic direction of the agency.   Skills: Ability to implement and manage project management methodologies for information technology projects. Required 5-7 years of practical project management experience over comparably sized application development projects. Required 5 Years Demonstrated strong communication skills and demonstrated skills in managing multiple projects at one time. Required Knowledge of the principles and methodologies of business process reengineering Required Ability to work and communicate with a wide range of people - peers, vendors, management and others Required Ability to display professional, positive, and approachable attitude/demeanor and discretion Required Ability to manage own time effectively given priorities from manager Required

Solution Architect

Richmond, VA
Contract
Job 25626: Solution Architect Our client is seeking two (2) Solution Architects to support ongoing architecture activities. The selected candidates will adhere to defined standards to architect and design software systems; comply with collection of measurements of accomplishments; contribute to the quality and delivery of the technical documentation for software solutions; create overall application and solution architectures, component designs, and systems integration and implementations for a particular business solution.   Candidate will lead efforts in defining, documenting and estimating the following for enterprise applications: Requirements for data, workflow, logical processes, hardware and operating system environment, on-prem, hybrid and cloud topologies, interfaces with other systems, internal and external checks and controls, system inputs and output. The selected candidate will collaborate with other IT staff to assess business needs and requirements and translate them into automated solutions; will produce relevant solution design artifacts including but not limited to: technical estimates, conceptual, logical and physical system designs, sequence diagrams, and data models; will coordinate new system development to ensure it is consistent and well-integrated with existing application systems and COTS solutions; analyze and estimate feasibility and compatibility with hardware and other programs; and will consult with clients to prototype, architect, and design applications to meet needs. Requirements: 5+ years direct experience in enterprise-level application design and integration. 5+ years direct experience in cloud application (Azure/AWS) architecture. 5+ years direct experience in SaaS (Software as a Service) architecture. Experience with SAFe architecture and proven work experience with Agile/Scrum teams. Proven experience in developing enterprise and solution level architectural designs. Proven experience in overseeing the linking of cross-functional applications between disparate business units and systems. Experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data mapping. Knowledge of relational database design and management techniques. Good project management skills and/or substantial exposure to project-based work structures, project lifecycle models, etc. Strong knowledge of system and software quality assurance best practices and methodologies. Competency with XML constructs and schemas. Confidence and experience with API protocols and schemas such as SOAP and REST. Strong understanding of end-user needs and requirements. Excellent understanding of the organizations goals and objectives. Ability to work creatively and analytically in a team environment Excellent communication and documentation skills   Skills Experience with integration architecture and proven work experience with Agile/Scrum teams Required 5 Years Proven experience in developing enterprise and solution level architectural designs. Required 5 Years Experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data mapping. Required 5 Years Technical experience with large scale system integration Required 5 Years

Sr. SharePoint Developer

Richmond, VA
Contract
Job 25625: Sr. SharePoint Developer Our client is looking for an experienced hands-on senior SharePoint and Power Platform developer.   The Senior Developer is expected to take a lead role within the team, ensuring that programming best practices are being followed, prioritizing work effectively, addressing production issues in a timely manner, and writing system documentation when required. The successful candidate should have strong communication skills to be effective in both technical and business requirement discussions. Primary responsibilities include: Design, develop new web components using .NET, SQL , Azure, Power Platform (Power Apps, Power Automate) and C# Extend SharePoint functionality with app parts, Azure web jobs and application technologies Deploy custom developed applications for SharePoint Online using DevOps Writing and modifying code to build applications and sites based on user requirements Maintain, improve, and integrate SharePoint solutions, including internal and external web sites Plan, lead and execute SharePoint online, web development tasks Support the development of technical solution documentation and training Ability to provide direction and mentor less experienced teammates Work with project business and system analysts to clarify the requirements and then implement them Participate in code reviews Enforce standards and best practices Participate in Agile SDLC   Skills: Strong experience with SharePoint Online Required 5 Years Experience with SharePoint Add-in model Required 5 Years Experience with SharePoint application development, including developing solutions using custom development with .NET, JavaScript, jQuery, HTML5, CS Required 8 Years Strong experience with SQL Server database development Required 8 Years Experience creating automated workflows using Power Platform Required 1 Years Experience with C#.Net, ASP.NET, Visual Studio Required 8 Years Experience with PnP PowerShell Required 4 Years Experience with design and develop RESTful APIs and integrating services with UI Required 8 Years Experience to define, architect and implement solutions within SharePoint Required 5 Years Experience with Infopath forms Required 3 Years Experience with provider hosted apps and SharePoint Framework SPFx Required 3 Years Experience with Agile/Scrum methodologies Highly desired 3 Years Experience with automated builds Highly desired 3 Years Experience with SharePoint migration third-party tools (i.e Content Matrix,SharePoint Essentials Toolkit,Sharegate,SharePoint Migration Tool) Desired 3 Years

Senior Infrastructure Engineer

Maryland Heights, MO
Contract
Job 25623: The candidate will be a part of the team responsible for the governance and compliance of the AWS Cloud for our client.   Responsibilities: Performs daily database and database application support which includes the following tasks: Contributing to 24x7x365 staff coverage, Oracle, SQL Server, MongoDB and MariaDB, MySQL, Hadoop, Redshift, AWS EMR database and application server administration. Assists with all duties related to on-going operational database infrastructure on premise and in the cloud. Creates and maintains database objects. Monitors, troubleshoots and resolves failed tasks or database issues. Creates databases, database clusters, assign permissions and resolve connectivity issues. Assists IT management in prioritizing database administration team projects. Monitors database storage allocation and usage daily as well as other resource usage. Assists with backup standards and schedules, and recovery procedures. Develops security plans, testing and maintenance. Intent of this security plan is to establish a means of providing complete accountability for any and all use of the databases. Develops and maintains the portions of the disaster recovery plan that pertain to the database servers and provide documentation of the steps necessary to perform the disaster recovery process. This documentation must provide detailed instructions on how to perform the disaster recovery plan at a level of explanation that any member of IT would be able to perform the steps. Advises developers/end users on issues such as database design and application architecture. Provides performance turning related to database technology and database/server configuration. Provides Technical guidance to teammates. Exports/Imports data and data replication. Schedules Jobs and Events. Manages special projects as assigned.   Qualifications: 3+ years minimum experience deploying and/or administrating infrastructure solutions or database administration. Strong working knowledge of automated deployment and Cloud platforms. AWS Sysops certification or certifications in VMware, Microsoft, Cisco, Avaya, Oracle, SQL Server. Two or more of the these certifications: AWS Sysops certification, AWS Solutions architect associate certification, MTA, MSCA, Cisco-CCNA, CCNP , Database administration (Oracle, SQL Server, MongoDB and MariaDB, MySQL, Hadoop, Redshift, AWS EMR ), Avaya (ACA, ACSS, ASIC, ACE). Critical thinker. Demonstrated problem solving techniques. Strong verbal and written communication skills. Willing and able to quickly learn new technology.   Top Skills (Required) Familiarity with infrastructure as code Hands-on experience with AWS Python Scripting Presentation of technical concepts   Nice-to-have Skills (Preferred) JAVA or .NET experience Serverless experience AGILE Development experience   WORK EXPERIENCE: IT   EDUCATION: Bachelors

Healthcare Business Analyst

Raleigh, NC
Contract
Job 25622: Business Analyst The purpose of this position is to ensure reliable and accurate analysis of data to facilitate the NC HIEAs staff’s ability to develop and implement projects to achieve established programmatic goals and objectives. Using public health knowledge and analytic expertise, activities of this position include day to day operations around ensuring NC HealthConnex data is in a usable format; conducting queries for NC HIEAs staffs and providing guidance around formats and methodology for ad hoc routine reporting; analyzing reports and providing analytic support to NC HIEA team members; as well as working with health care providers to improve quality of the data submissions. This position will report directly to the Assistant Director. The Candidate shall: Assist in defining data quality guidelines and processes. Monitor processes and tools used to improve data quality. Complete UAT tickets, as defined in the NC HIEA User Acceptance Testing Procedure document. Monitor data quality dashboard. Respond to reported data quality issues. Work with participants and vendors to improve data quality. Participate in data analyst, project, staff, and other meetings. Reports project progress and results to staff as needed.   Knowledge, Skills, Abilities: Experience with analyzing and documenting processes and requirement specifications and developing clinical workflows Understanding of general IT architectural principles, technical designs, and specifications Excellent verbal and written communication skills including the ability to interact and communicate effectively with non-technical clients Ability to think analytically and problem solve Subject matter expert (SME) level of knowledge working with clinical data, EHRs, HL7 v2 and C-CDA messages Knowledge of statistics, SAS, SQL, and clinical information systems Knowledge of HIPAA and health care regulatory compliance as they relate to Electronic Health Record (EHR)/Electronic Medical Record (EMR) systems and Health Information Exchange (HIE). Experience with Microsoft Office Tools, including Microsoft Project, Visio, Excel, and PowerPoint.   Preferences: Understand clinical data and data flow within Intersystems HealthShare and the associated systems Knowledge of relational databases and business enterprise systems Experience developing training materials or end user reports with regard to clinical data and clinical system workflows Health information management training or certification Skills: Experience with analyzing and documenting processes and requirement specifications and developing clinical workflows Required 3 Years Understanding of general IT architectural principles, technical designs, and specifications Required 3 Years Excellent verbal and written communication skills including the ability to interact and communicate effectively with non-technical clients Required 3 Years Ability to think analytically and problem solve Required 3 Years Subject matter expert (SME) level of knowledge working with clinical data, EHRs, HL7 v2 and C-CDA messages Required 3 Years Knowledge of statistics, SAS, SQL, and clinical information systems Required 3 Years Knowledge of HIPAA and health care regulatory compliance as they relate to EHR/EMR systems and HIE. Required 3 Years Experience with Microsoft Office Tools, including Microsoft Project, Visio, Excel, and PowerPoint. Required 3 Years Understand clinical data and data flow within Intersystems HealthShare and the associated systems Required 3 Years Knowledge of relational databases and business enterprise systems Required 3 Years Experience developing training materials or end user reports with regard to clinical data and clinical system workflows Required 3 Years Health information management training or certification Required 3 Years

Appeals Coordinator

Phoenix, AZ
Contract
Job 25621: Duration: 6-month contract (Remote) Hours: 8:00 AM - 5::30 PM or 7:30 AM - 5:00 PM  JOB DESCRIPTION:   Maintains a case load and monitors day to day compliance of appeal decision time frames. Reviews clinical and medical records for completeness and determines administrative or clinical appeal. Assigns reviews to physician advisers and medical directors for those requiring medical necessity reviews. Enters all data related to appeals and case reviews into a database. Prepares and presents information on appeals to panels second-level multi-disciplinary committee. Participates in data gathering and analysis of reports regarding appeal activity as well as preparing for appeals audits, provides new employee training, monitors QI (Quality Improvement) activities of appeals department, and assists in the development of depart flows and implementations. Coordinates and distributes first, second and third level appeal request assignments. Consults with managers on problem cases and interfaces with case managers, clinical supervisors, account managers and other personnel in resolving denial and appeal questions. Responds to member, provider, and client telephone inquiries regarding status, process and outcome of appeals. Organizes volume of work and work-flow so that performance standards and proper procedures for appeals resolution according to client requirements and state and federal regulations are addressed.  WORK EXPERIENCE:   Customer Service Healthcare and case management experience.  Experience in customer interactions and detailed review of health related materials. Strong interpersonal skills and attention to detail. Ability to organize work and seek help on tasks where needed. Strong writing and proofing skills required ensuring documents meet standards and are accurate. EDUCATION:   High School Diploma or GED (Required)  Associates (Preferred)

BI Report Developer

Richmond, VA
Contract
Job 25620: BI Report Developer Our client is looking for a Report Developer with a mix of skills. OBIEE and BIP are required, preferably with experience in not just report development, but some OBIEE admin skills as well. They are transitioning to an MSBI stack, so Power BI, SSRS and SQL Server skills are important as well. IDEAL CANDIDATE: Right now the client an Oracle shop, order of preference for this role are BIP, OBIEE then PowerBI, SSRS and SQLServer. The latter skills will gradually become more prominent but we do require candidates to be proficient in supporting our existing environment. The BI Report developer will be responsible for the analysis, design, and delivery of reports for various business lines and use cases across the organization as part of the Enterprise BI & Reporting strategy. Long term view: The client is moving our reporting to a MS platform for BI so exposure to MS Power BI is key. Responsibilities: Assist in working with business and technical teams to gather report and data integration related requirements from business users to create functional and technical requirements documents. Communicate with business users and project managers at regular project status meetings. Translate business requirements and source system understanding into technical design. Ensure Project deliverables are delivered on time. Communicate effectively both verbally and in writing   Skills: Oracle BI Publisher / OBIEE (Oracle BI) Required 5 Years Experience with XML/XPath/XSD concepts Required 2 Years Experience creating RTF/PDF templates for BI Publisher Reports Required 2 Years Advanced SQL (PL/SQL preferred) scripting & query knowledge Required 5 Years BI Publisher Security model and configuration Highly desired 2 Years Performance tuning SQL and PL/SQL Highly desired 2 Years Experience with Oracle BI Dashboards & Analysis Highly desired 2 Years Experience using Oracle SQL Developer or Toad Highly desired 2 Years Experience with other mainstream reporting tools such as SAP Crystal and Business Objects Highly desired 2 Years Advanced experience working with relational database systems and writing complex views, queries, and procedures Required 5 Years Working knowledge of data warehouses, ETL, and data models (star schema, dimensional) Highly desired 2 Years Experience with an ETL platform such as Oracle Data Integrator, Informatica, or SSIS Nice to have 2 Years Working knowledge Microsoft PowerBI (pls note this is not the main tool they are looking for) Desired 2 Years

Business Analyst

Richmond, VA
Contract
Job 25619: Business Analyst Our client is seeking a Senior Business Analyst to work as a key member of delivery teams for application development projects. This analyst will be working primarily on Agile (Sprint) teams, but should also be familiar with Waterfall methodologies and the System Development Life Cycle (SDLC). Responsibilities include analyzing problems; documenting business processes; developing requirements, user stories and acceptance criteria; and managing requirements traceability and testing. This client is a fast-paced organization with very high standards for work quality and efficiency. This position is expected to handle multiple projects, and remain flexible and productive, despite changing priorities and processes. Ongoing improvement is a part of the ITD culture and each team member is expected to proactively contribute to process improvements.   Responsibilities: Work with the Product Owners to understand business processes and pain points Develop expertise in the customers business applications Conduct Root Cause Analysis to identify system gaps and deficiencies that require a business, technical or blended approach for resolution Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams Discover and document requirements and user stories with a focus on improving both business and technical processing Decompose requirements into Epics and Features and create clear and concise user stories that are easy to understand and implement by technical staff Utilize progressive elaboration; map stories to technical design specifications to be used by internal staff to develop the system modifications Identify and group related user stories into Themes, document the dependencies and associated business processes Assist Product Owner in maintaining the product backlog Create conceptual prototypes and mock-ups Propose alternative solutions that balance cost and benefit, and adequately test a solutions feasibility for business and technical compatibility Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions. Perform Quality Analyst functions such as defining test objectives, test plans and test cases, and executing test cases (including regression testing) Assist Product Owners with testing the deliverables and coordinate User Acceptance Testing   Skills: The candidate must have a minimum of 10 years of experience delivering business and systems analysis artifacts. Required 10 Years 5+ years experience as an Agile Business Analyst; strong understanding of Scrum concepts and methodology Required 5 Years Experience organizing and maintaining Product and Sprint backlogs Required 5 Years Experience translating client and product strategy requirements into application requirements and user stories Required 5 Years Proficient with defining acceptance criteria and managing acceptance process with development Required 5 Years Experience with large, multi-module systems Required 5 Years Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server) Required 10 Years Experience with Application Lifecycle management (ALM) Required 10 Years The candidate must have exceptional written and oral communications skills and have the proven ability to work well with a diverse set of peers Required 10 Years Experience developing test strategies, plans and scripts, conducting regression testing, documenting traceability, and managing UAT. Required 10 Years Experience developing automated test scripts in tools such as Test Complete Highly desired

Mail Order Pharmacy Shipping Coordinator

Orlando, FL
Contract
Job 25618: Duration: 3-month contract  Standard Hours: Monday 12:30 PM - 9:00 PM, TWTH 11:30 AM - 8:00 PM, Friday 10:30 AM - 7:00 PM.  JOB DESCRIPTION: Under general supervision, the Shipping Coordinator is responsible for pack out of individual patient orders in shipping containers appropriate to stability requirements of drugs and creating accompanying FedEx shipping labels. Performs other tasks as assigned by the Pharmacy Manager.   Receives color-coded bins containing individual patient orders after verified by PV2 pharmacist and prioritize packing by bin color (temperature stability). Packs orders in appropriate shipping container following standard operating procedures to insure all contents belong to the correct patient order and follow seasonal packing configuration guidelines for container size, frozen gel pack size and number and insulation layers as communicated by management. Generates shipping labels from FedEx workstation by scanning barcode on delivery tickets into Fedex computer and following standard operating procedures to validate accuracy of shipping label compared to delivery ticket. Review additional shipping instructions on Delivery Ticket and select appropriate options on FedEx screens to insure that the correct FedEx services and signature requirements are met. Print label, affix to container and place in correct holding area for FedEx pickup. Keeps packing and shipping area organized and stocked with sufficient quantities of shipping materials to meet daily business needs. Removes trash as needed. Assists with receiving FedEx, UPS and deliveries from other carriers as needed and receives deliveries of supplies from shipping supply vendors. Assists with organizing storage area. Assists with restocking and rotation of inventory in the dispensing area as time permits and participates in counting assigned sections during the monthly physical inventory process. Performs all required corporate training programs in a timely manner and attends department and facility meetings. Minimum Requirements: 1 to 3 years pharmacy mail order experience preferred. Florida licensed Pharmacy Technician preferred. Education: High School Diploma/GED   

Customer Service Specialist

Richmond, VA
Contract
Job 25617: Duties/Responsibilities: This important role will be responsible for providing professional service by acting as the primary point of contact for Client direct mortgages. The Customer Service Specialist will build relationships by actively listening and resolving borrowers and the general public inquires/disputes quickly, efficiently, and accurately while protecting VHDA’s interest and abiding by applicable federal and insurer’s laws (i.e. HUD/VA/FNMA regulations, privacy act, RESPA etc. Responsibilities will include: Effectively respond to borrower inquires via phone, mail, and internet within established timeframes in order to maintain service level expectations. Research and resolve inquiries by collaborating with internal and external partners. Ensure loan records are properly updated and maintained in servicing operating system, along with performing general account maintenance. Perform multiple administrative tasks by adhering to regulatory and VHDA guidelines and providing information in a timely, professional and courteous manner.  Knowledge/Skill Requirement: 3- 5 years of Customer Service, Inbound Call Center, Mortgage Loan Servicing Handle large number of inbound and outbound calls in a timely manner Identify customer needs Clarify information, attention to detail, analytical, problem solving, sound judgement

IT Project Financial Analyst

Raleigh, NC
Contract
Job 25616: IT Project Financial Analyst   The IT Project Financial Analyst (PFA) will be responsible bringing together project planning, budgeting, accounting, financial reporting, internal control, auditing, procurement, disbursement and the physical performance of MES projects with the aim of providing the data analysis required to manage project resources properly and achieve the objectives of the entire portfolio.   The PFA is accountable for ensuring IT Project Managers are controlling the financial activities and utilization of funds in a consistent manner. Expertise in gathering, analyzing, and documenting financial information and business processes is required. This role plays a vital role in conducting analysis of the project environments to identify and estimate financial needs. The PFA leads the finance management and cost allocation plan for the portfolio. The PFA directly tracks the status of project budget and financial resources to ensure they are on-course and on-schedule in meeting project objectives and performance targets. Knowledge and expertise of IT Project Management processes and business analysis is key to the success of this role. This role requires an excellent balance of financial expertise, project management expertise, organization skills, as well as the ability to set schedules and drive team member performance.     The following are additional duties relevant to this role:   Collaborate with Program Managers and meet consistently with IT Project Managers to assess financial status of all projects within the portfolio Lead Financial forecasting and financial budgeting data gathering and documenting the IT Project Financial plan Perform pre-contract support, including vendor pre-qualification (RFI and IFB, RFP, and RFQ) Directly interface with Change Management and Vendor Management teams to ensure project changes are accounted for in the budget process Monitor and adding new subcontractors, consultants, and vendors within the program. Track and report on the status of agreements to ensure that subcontracts and vendor agreements are executed in a timely manner. Responsible for financial reports for internal and external stakeholders. Monthly review and oversight to ensure all expenses align with project implementation and cost schedules. Development and management of the tracking system and use of charge codes to monitor the expiration of funds from state and federal agencies Develop and maintain Standard Operating Procedures (SOPs) for finance and budget activities, reconciliation monthly and year end closing Build out analytics and reporting capabilities (Project Scorecards) Develop goals and metrics for measuring and managing project financial performance Evaluate vendor documents to determine acceptability based on business unit needs and Federal/State standards Participate in IT Project team preparation and involvement in regulatory examinations   Skills: Extensive Knowledge of Project Management principles and best practices Highly desired 7 Years Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline driven environment Required 7 Years Proficient use of Microsoft Project, Word, Excel, Visio, PowerPoint, Access, and Adobe software Highly desired 7 Years Extensive knowledge of Business Analysis BA principles and best practices Required 7 Years Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels Required 7 Years Ability to read, analyze and interpret financial report and/or legal documents. Required 7 Years Strong organizational, problem solving, and planning skills with the ability to set priorities Required 7 Years Superior quantitative, analytical, and data presentation skills Required 7 Years Previous experience in Planning, Allocation, Monitoring, Controlling cost in coordination within a large complex portfolio Required 7 Years Previous experience with process optimization and efficiency enhancements Required 7 Years Extensive Knowledge of Budget Management principles and best practices Required 7 Years

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