Our client requires the services of a technical specialist to enhance and maintain Salesforce Provider Portal for the Emergency Child Care Subsidy Program module within the North Carolina Families Accessing Services through Technology(NC FAST) application. This portal will be used by providers who are accepting and providing childcare services for children of essential workers.
The Senior Salesforce Application Developer is responsible for the overall development and product management of the Salesforce Provider Portal. Responsibilities include compiling requirements for the Salesforce application to enable varied business functions, managing risks and issues associated with design choices, supporting definition of user roles and profiles, security settings, access settings (User Profiles, Role Hierarchy, Sharing Rules and Security), and identifying opportunities for application optimization, integration, redesign, or development. This role must exhibit the ability to design applications to support business processes and reporting requirements and be familiar with the Salesforce development environments and the options available to deploy applications and manage changes on the Lightning Platform.
This role is also responsible for identifying production risks and areas for improvement, update and develop custom validations and/or code as needed based on business requirements, and support configuration updates to the Salesforce environment. The division is planning additional pandemic efforts for Emergency Child Care portal such as continuation of staff bonuses to teaching and non-teaching staff who are serving in child care facilities during these pandemic times. Also the division is planning a new initiative to pay staff salaries if they are sick or absent due to COVID and support substitute staff salaries. Division may also continue with school age family support process. In addition to the continuation of operations with Emergency Child Care portal, this position will explore options to increase usability of existing Subsidized Child care provider portal and support similar needs within the Child Welfare area in NC FAST to develop applications for new or extended functionality.
Training & Support Specialist
The purpose of the positions will be to create training content (online and live classroom training) to support organizational initiatives and business units. Strong content development skills needed. Instructional design and technical knowledge needed. This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Must be professional.
Our client prefers experience with following tools: Adobe Articulate & Camtasia, MS Teams, Zoom. If candidates have experience with developing HR & Manager curriculums, creating training videos and microlearning, a plus.
This position works with: Associate Director of Organizational Development, Training and Support Specialist, Learning and Development Consultant, Organizational Development Consultant and an Administrative Support Specialist.
Our client seeks contractor resources to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) using Curam Software.
These resources will have significant delivery responsibilities as part of NC FAST development, and will act as the point of contact on site for development-related questions and issues that arise which cannot be addressed by a technical consultant. They will work closely with Senior Technical Consultants on design and development issues, and may act in the role of senior technical developer.
Duties include but are not limited to: leading functional and detailed requirement development, code development, Joint Application Development (JAD) sessions, functional and detailed design, and life cycle management for the implementation of NC FAST.
Areas of focus will include business and workflow process modeling, and business reengineering using Curam. These activities will involve the use of COTS Curam Enterprise Framework Components, Curam Intelligent Evidence Gathering (IEG2), Curam Express Rules for Triage (CERT), Oracle, use of XML technology in Curam, Curam Evidence Framework, Subversion, and WebSphere. Responsibilities also include reporting statuses to the NC FAST Project Manager, and adhering to client policies and procedures.
Please doublecheck the Bill Rate prior to filling this order. The NC Department of Health and Human Services seeks a Senior Curam Application Development contract resource to provide technical expertise to all stages of software development, including design, coding, testing, deployment, and maintenance. This role will serve as the senior resource for the development team and work across the Service Delivery Lifecycle on engineering solutions for new system rollouts and enhancements for the Child Welfare Services program by identifying and assessing complex business need that require in-depth evaluation to create solutions for implementation by the team.
Duties include but are not limited to leading requirement gathering, Joint Application Development (JAD) sessions, fit gap analysis sessions, functional and detailed design, code development, and life cycle management of Child Welfare services program features. Areas of focus will include business and workflow process modeling, and business reengineering using Curam. These activities will involve the use of COTS Curam Enterprise Framework Components, Curam Intelligent Evidence Gathering (IEG2), Curam Express Rules for Triage (CERT), use of XML technology in Curam, Curam Evidence Framework, Oracle, Subversion/Bitbucket, and WebSphere. Responsibilities also include implementing Agile software development and testing approaches for entire Service Delivery Lifecycle and deployment to ensure code base is efficient, maintainable, and adhering to DHHS/NC FAST policies and procedures.
This resource will work closely with Product owners on design and development of new features and application enhancement and act in the role of senior technical Curam developer.
Windows Server Administrator
This position will be primarily focused on Application Support, Windows Server Administration, along with supporting various other technologies. Will also be responsible for evaluating, preparing and recommending technical solutions, as well as troubleshooting complex problems with a wide variety of applications.
1. System management of Commonwealth enterprise servers
A. Deploy servers and applications to meet needs of project teams
B. Determines server sizing and configuration
C. Assists in the development of configuration standards.
D. Monitors the availability of updates/upgrades, tests and installs updates/upgrades.
2. Works directly with Commonwealth staff in coordination and deployment of projects.
A. Work with client’s partners and employees in deployment activities.
B. Works closely with Application Teams to deploy code/applications through multiple environments.
C. Attend meetings with client developers, users, and partners.
3. Perform proactive monitoring of enterprise systems
A. Monitors system performance and provides statistics to identify capacity or performance problems and makes technical recommendations for appropriate action.
B. Respond to alerts and resolve issues identified through monitoring tools
4. Provides direct support for system issues.
A. Proactively identifies and resolves problems.
B. Responds to system related trouble calls including hardware and software.
C. Use software such as Remedy to report, track and resolve issues.
D. Places service calls for servers and network equipment.
E. Assists service providers in resolving service calls.
5. Perform related duties as required.
Top Skills Needed:
Soft Skill Requirements:
Experience with Specific companies/industries:
Accounting/bookkeeping; any kind of analysis/reporting would be good too
Provide clerical and administrative support to NTEC management and staff by performing these duties:
NOTE: Employees are to process their own Flex Cards.
Metering Solutions Monthly Metrics
Scan AMI opt-out letters and enter into AMI opt-out SharePoint site.
Manage Fleet for the NTEC Team. Process new orders and change requests and verify Fleet records periodically for accuracy (employees/Cost Centers).
Sr. Business Analyst
DESCRIPTION OF WORK:
This client services assist young children with developmental delays/disabilities and certain established medical conditions. It is seeking a Business Analyst to support the business process analysis. The BA will use client Business Analysis Team tools and templates to communicate requirements to the NCEI solution providers.
The project is expected to be utilizing the agile methodology.
KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:
Data Integration API & ETL Developer
Our client seeks contractor resources to serve as a Data Integration API and ETL developer is responsible for creating real-time, on-demand, batch and scheduled data interfaces and processing between systems and applications, both internal and external. This position will partner with key data stakeholders, IT leadership and managers, and architecture leads for the purpose of supporting the Departments data interfacing, processing, and reporting needs.
User Experience Designer
Our client seeks a User Experience Designer with a keen eye for detail to craft highly engaging and intuitive data visualization experiences across reporting tools and technologies using NC FAST unique design thinking and execution methodologies as well as deliver simple and representative data effectively in engaging forms.
This role will use Visual Experience design with a focus on functionality, capture user emotions, and brand with the Wow Factor. Tasks include performing user research, usability testing, electronic and paper prototyping, interaction design and data visualization to create design deliverables appropriate to the project including flows, diagrams, mockups, interactive prototypes, specs, assets for stakeholders, validation with users and engineering teams.
This role will participate in development of definitions and documentation for the User Experience style guide patterns and behaviors, create wireframe layouts for pages that present content and functionality with intuitive clarity and balance. Responsibilities also include working with user research to aid to validate design hypothesis and analyze and apply to user-centric design solutions.
Senior Systems Analyst
The individual in this position will provide technical support for the applications used by Information Technology, Corporate Security and Compliance groups with our client, as well as assist with support within the teams portfolio across a wide variety of applications and technologies. The selected candidate must be well versed in all phases of applications systems analysis.
Desktop Support Technician
Our client needs a Desktop / Technical Support Technician to support a medical facility that has over 200 IT devices (desktops, laptops, and printers).
To assist DVS IT Management with integration, management, and support of the Information Technology program for the Virginia Veterans Care Center (VVCC). Will independently provide IT administration and technical support for agency specific software and hardware systems.
This position requires the following skills:
Skill Name Required/Desired Amount of Experience
Senior Technical Project Manager
ABOUT THE ROLE:
Technical PM responsible for managing technical projects from design, testing, implementation, and follow up. Completing various project milestones, timelines, and plans across the client’s Central Office and 14 facilities.
This resource would need to be a PMP certified (REQUIRED) and VITA PMDP qualified (agency prefers they have this coming in but they can obtain within 2 weeks of startingsee below). It is important that they are skilled with scope and change management and working with VITA to stand up the appropriate network infrastructure to support enterprise wide application implementations including all 12 facilities.
Must also be familiar with utilizing project management skills and techniques to manage application implementations to complete on time and on budget. This includes working collaboratively with vendors for all stages of the project including planning and coordinating testing and training at all facilities. Among those projects:
The commonwealth Project Manager Development Program (PMDP) is supported by the PMDP application. The application is used to register as a project manager (PM) with the commonwealth, and to track qualifications and PM experience over time. Supervisors of PMs will use the application to authenticate candidate PM qualifications and experience. The PMDP program also maintains repositories of project management "best practices" and "lessons learned."
DAY TO DAY
SQL Server Developer
OBJECTIVES OF ENGAGEMENT
The primary objective of this engagement is for the candidate to provide the ongoing technical maintenance and support of the DAVE system, Local Registrar Reconciliation System , fetal Death system, EVVE, PA VR Inquiry for BHSR. The candidate will also support the implementation and migration from DAVE to PA VRMS.
This position is responsible for completing the work assignments related to the ongoing maintenance and support of the DAVE system, Local Registrar Reconciliation System , Fetal Death, EVVE , PA VR Inquiry systems for BHSR. The work includes analysis, design, development, implementation, maintenance , testing , data extraction, reporting of all applications supporting Division of Vital records and Division of Statistical Registries.
The contractor will be required to:
CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS
Participating in administrative duties such as preparing files for imaging, reviewing and re-directing email, copying, scanning, and processing incoming and out-going mail.
Coordinate with staff member to ensure Partial Claim, Deferment and Modification documents are ordered and processed in a timely manner.
Initiates telephone calls to clients and answers client calls promptly. Must also be willing to answer telephone calls of other departmental colleagues that are not available.
Provide backup support for multiple functions of Loss Mitigation as needed.
Minimum of one year of related experience is required. (Mortgage Banking, or Real estate experience preferred.)
Previous experience working with MSP/Fidelity (preferred).
Highly proficient in Microsoft Office (Excel, Word, Power Point, email)
Excellent business communication skills and ability to multi-task are critical.
Strong organizational and interpersonal skills required.
Meet deadlines and have strong attention to detail skills when reviewing legal documents.
Attendance is extremely important and position will be held on-site.
Help Desk Coordinator
This level is staffed by individuals who have help desk & call center experience delivering excellent customer service.
This position is 100% phone support.
Working knowledge, or experience in the following areas is required:
Additional experience and qualities desired include:
IT Engineer III
SKILLS AND ABILITIES:
Top Must Have Skills:
Top Nice to Have Skills:
Specific companies/industries experience:
Candidates with experience in the Energy sector or that have experience with ICS systems would be a plus, but not required.
Workstation & Printer Support Specialist
Our client is seeking a Workstation & Printer Support Specialist candidate with experience working in a Microsoft Windows environment. The successful applicant will have a background in the management of Microsoft Windows 10 devices, iOS devices, Apple OSX devices, and managing (MFP) printer fleets.
Incumbent is responsible for daily workstation operations at the Delivery Center Server Farm location. Incumbent will provide maintenance and support of endpoints both on-site and remote. Responsible for the implementation, management, support and maintenance of various system software products and hardware components that comprise enterprise endpoint computing.
Incumbent will provide system engineers with technical support for break/fix issues as needed. Monitor Remedy Incident queue for reported issues, both on-site and remote. Perform physical endpoint support tasks including, but not limited to Windows imaging via SCCM OSD process, asset management, sending and receiving of equipment, serve as point-of-contact for Lexmark printer fleet, and participate in projects as determined by the Delivery Center Endpoint Manager.
The candidate will be responsible for maintaining device compliance and health; this includes tracking down PCs that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.
Duration: 1-year contract
1 to 2 years related experience. Ability to continually analyze information and data throughout the day in the performance of duties and responsibilities. Ability to manage multiple activities, remote resources, and constantly changing priorities. Good analytical and problem-solving skills. Ability to learn company and department procedures associated with field metering support and their application. Ability to work independently and within a team environment. Good general computer skills with word processing and database applications. Ability to learn specific systems such as SAP, CBMS, and SOAR. Strong keyboarding skills. Strong oral and written communication skills. Ability to work non-traditional shifts. Associate's degree a plus.
Top 3 Required Skills
* 1) Problem-solving skills.
* High-Level Project Overview:
* COVID Remote Policy:
* What makes this position unique or exciting?
* Interview Process Overview (High level):
In order to provide coordination and oversight of the Office of Epidemiology’s (OEpi) webpages, our client is hiring a Website Designer. They are committed to improving the accessibility of public health information to the members of the public, including those with visual impairment.
The Website Designer supports these efforts by providing website design expertise and experience with Section 508 accessibility remediation. This Website Designer will be a member of OEpi's Policy, Administration, and Communications Team (PACT) which provides strategic, office-level support across divisions.
As part of the ITSM team, this position is accountable and responsible for independently performing high-level administrative and consultative work as it relates to Telecommunication Integration with IT Service Management and the ITIL Methodology. This position fulfills the Business Analyst role for multiple ITIL based processes.
DESCRIPTION OF DUTIES:
The Business Analyst is responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals. This positon is accountable and responsible for the following duties.
Our client’s Web Services group is seeking an Expert Level SharePoint Developer Architect for its internal and public facing SharePoint implementations. The person will be responsible for developing and managing SharePoint sites & applications developed within the client’s SharePoint environment, analyzing business units needs, Developing custom VueJS PWA apps with SharePoint 2019 backend using CSOM, developing custom c# SharePoint solutions to include timer jobs, event receivers, designer & nintex workflows, and developing powershell scripts to update and modify the SharePoint environment in bulk. Strong experience with SharePoint 2019 search, search rest api or CSOM and very large site collections. Support end users and other Teams using SharePoint. Work with Customers to define ideal site metadata, layout, structure, storage and information architecture.
Project Planning Scheduling Analyst
Our client is seeking candidates with prior experience handling logistical duties related to program planning and scheduling.
Our client is seeking an Expert Level Technical Specialist. The contracting technical specialist position will serve the key subject matter expert for EMV / Encryption technologies for the Common Payment Processing Project and the iNovah Payment Card System (IPCS).
IT Program Administrative Specialist
THIS IS NOT A HELP DESK ROLE! This person will be supporting the IT team as a IT Proj Coordinator/Admin and background within IT is required.
The IT Administrative Specialist operates in a fast-paced environment and is an integral member of our client’s Division of Information Technology Division (DIS). This position reports directly to the DVS Chief Technology Officer (CTO)
The IT Administrative Specialist is responsible for the organization and coordination of the client’s IT Division office operations, procedures, and resources to facilitate organizational effectiveness and efficiency. The IT Administrative Specialist provides operational support to the client’s headquarters office with assigned duties involving a combination of business process execution, data analysis and management, training and documentation tasks, and performance monitoring and task coordination.
The IT Administrative Specialist provides administrative and programmatic support to the CTO and all of his direct reports. Performs duties in support of the Information Technology Division and all sections that exist under this division: IT Operations and Support, IT Security, Project Management, Telecom cordination and Asset Management. This position will: ensure IT databases, spreadsheets, and various other documents are accurate and properly managed, manage IT helpdesk and telecommunications functions, prepare reports, draft communications and presentations for the CTO, and assist the CTO with providing oversight duties to ensure the DIS is operating efficiently and effectively.
Oracle Financials Consultant
Our client is seeking two (2) ERP Consultants to provide expert knowledge of ERP Financials in the Assets and Projects processes, process and data design, project management support, and content area leadership for the client’s Financial Backbone Replacement (FBR) project. The selected applicant serves as a FBR ERP Consultant, reporting to the Solution Architect and FBR Business Lead.
The FBR Assets and Projects Oracle Cloud Financials Consultants are responsible for extracting the maximum value from the Oracle Cloud Financials applications for the State, and supporting that process, including:
NOTE: COVID-19 restrictions prohibit travel at this time; however, when restrictions are lifted, this role may be expected to travel as needed to meet the requirements of this position.
Our client seeks contract resources to provide support for county department of social services NC FAST users as they learn the NC FAST Case Management System. This is NOT a desktop support and NOT a help desk support position. This position uses policy subject matter expertise regarding Medicaid programs and knowledge of NC FAST functionality, as well as understanding of how counties provide delivery of services to guide new users in correct navigation and submission of case data in the system. This role uses excellent written and verbal skills to effectively coach and communicate information as well as to escalate issues to management as they arise. This role may coordinate with other NC FAST business team and project team members to troubleshoot, replicate and report errors and/or unexpected outcomes within the system.
The County Support Liaison acts as an integral part of Readiness and Implementation Support initiatives to facilitate meetings, conferences, and other activities to advocate for and foster effective communication, and maintain communication with state and county staff to clarify statutory, policy and procedural concerns impacting or related to Medicaid Programs.
** Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends. Travel expenses are reimbursed using the states protocol for submitting expenses after travel. Per diem is paid directly to the contractor, most hotel expenses are direct billed to the state resulting in no out of pocket for the contractor. The contractor will, at the direction of management, either ride with an employee driving a state car or drive their personal vehicle and be reimbursed mileage after travel.**
The Staff Auditor will perform reviews of Medicaid provider cost reports, analyze health care provider financial information, perform reimbursement calculations, and prepare written documents supporting professional decisions.
Sr. Business Analyst
Basic job responsibilities include the following:
Top Skills Needed:
- SAP Financials
- Accounting fundamentals
- IT processes (requirements gathering, testing, etc.)
Top Nice to Haves:
- SAP interfaces
Business Systems Analyst
Job Summary & Responsibilities:
The individual in this position will provide support for both capital and O&M projects as well as enhancement requests primarily for the Accounts Payable module of SAP in alignment with the Senior Business Systems Analyst roles and responsibilities. Support encompasses gathering and documenting requirements for enhancements and custom development efforts, writing functional development specs, writing and executing comprehensive test plans, and supporting implementations.
Basic job responsibilities include the following:
The successful candidate will possess the following skills and abilities:
Functional Knowledge (preferred):
Technical Knowledge (strongly preferred):
Education Preferred: Bachelor degree or other education in Accounting, Business, Information Systems, Mathematics or the equivalent technical experience is desired.
Top Skills Needed:
- SAP AP Module
- SAP Workflow,
- A IT processes (requirements gathering, testing, etc.)
Top Nice to Haves:
Program Planning Scheduling Analyst
Required Skills and Experience:
Competencies for Success:
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