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Project Coordinator

Chester, VA
Contract
Job 24214: Our client is seeking a Project Coordinator. Perform project coordination activities and day-to-day activities related to Request Management and Fulfillment, service portal and service catalog management, and service portfolio lifecycle management. Assist with monitoring, tracking and refining the RFS process. Position required to compensate for MSI delays and lack of expertise in these areas (RFS, service portal/catalog and service portfolio lifecycle management. Coordination is required for success. Skills Project coordination Required 2 Years MS Project Required 2 Years Business Analysis Required 2 Years Sharepoint Knowledge Required 4 Years

SQL Server Database Administrator

Richmond, VA
Contract
Job 24213: Our client is seeking a Database Administrator 3. After completion of the CIS Replacement project the new CIS application will contain a dramatic difference in functionality and technologies (going from mainframe ADABAS database to a web-based, multi-tier, client server SQL Server application). Our client will continue to need support of CIS but it is currently difficult to estimate how much time and what exact skills will be required to property support the new CIS application for the Clerk's Office. After 6 months with a contractor in this position they will be able to better evaluate the skills and effort needed to support CIS. Client will possibly convert the contractor to an FTE is the hours and skills line up. Skill MS SQL Server Administration Required 8 Years Performance Tuning and Optimization using native monitoring and troubleshooting tools Required 8 Years Experience with backups, restores, and recovery models Required 8 Years Experience working with Windows servers including Active Directory Required 8 Years SQL Server Integration Services Required 8 Years Knowledge of Disaster Recovery Option for SQL Server Required 8 Years Knowledge of .NET application configuration and troubleshooting Desired 4 Years Knowledge of IIS Desired 4 Years Basic Oracle database administration Desired 4 Years

Consulting Software Engineer

Henrico, VA
Contract
Job 24212: Our client is seeking a Consulting Software Engineer with 6+ years related experience including a minimum of 3+ years of designing, building and maintaining high quality, secure software in IT. Critical thinker. Demonstrated problem solving techniques. Strong verbal and written communication skills. Job Description: Develops guidelines for other software engineers that helps them build and implement code that is scalable, stable and secure. Acts as a hands-on software engineer who can write quality code, assists with problem solving, root cause analysis, troubleshooting and coaching. Understands big picture from a business standpoint within the context of the application. Writes technical blogs and be active in Open Source Community.   Agile, DevOPS and Cloud: Applies Design Thinking techniques on application design. Leads agile software development efforts as a Technical Leader. Coaches other software engineers on practices such as TDD, ATDD and pair programming. Understands advanced concepts of Containers, Micro-Services, Continuous Delivery and Continuous integration, and guide the team to setup a DevOps environment for the applications they build and support. Designs and develops highly scalable applications in AWS cloud using tools like Cloud Formation Templates, EC2, SWF, ELB, Lambda, S3, RDS/Dynamo DB and others. Reviews and takes actions based on application metrics, including but not limited to code quality, business metrics and performance metrics. Creates load and performance testing strategy and perform advanced performance tuning.   Job Summary: This position services as an expert technical and industry resource to management, clients and development staff in new uses of information technology in all phases of major system and subsystem development. Provides consultation on internal and industry IT technical and business domain process capabilities including leadership in the identification and recommendation of new IT opportunities and business operations as it relates to application development. Formulates, contributes to, and directs task identification, work effort estimates, and work schedules for research, prototype, and proof-of-concept IT activities. Directs and participates in all aspects of development tasks including data management, application architecture and business architecture. Provides guidance to staff on complex assignments and mentors on new technologies.   Must Have: AWS Certification Agile exp (Pair programming)   Note: Remote working candidates are accepted for this role.  

Process Assistant III

Innsbrook, VA
Contract
Job 24209: Process Assistant III Our client is seeking an individual to work under general supervision, this role performs a full range of moderately complex clerical and administrative duties that support a specific workflow or phase within a business process. Responsibilities:  Accountable for the transaction of the part(s) of a business process. Performs comprehensive reporting and clerical functions by applying overall knowledge of sources requiring an understanding of the interrelationship of report components and the use of data or methods that are varied and somewhat complex. Performs diverse clerical tasks requiring analysis, judgment and detailed knowledge in the area of assignment as well as applicable department and/or company policies and procedures including selecting and compiling data and making necessary calculations to translate data and information into required results, investigating and providing routine explanations of variations from generally expected results. Utilizes computerized equipment and other related equipment to record and enter, store and retrieve information.  Qualifications: Ability to prioritize work and exercise considerable discretion in the performance of duties. Strong oral and written communication skills. 2 - 4 years of general office experience. Strong skills using a spreadsheet, word processing, and graphics applications and SAP. Ability to manage multiple activities and resources. Strong personal computer skills. Strong analytical and problem-solving skills. Compiles regular and special reports using established formats and procedures. Resolves discrepancies and may communicate with a variety of administrative and professional employees within and outside the company.   

Full Stack Java Developer

Richmond, VA
Contract
Job 24207: Our client is seeking an experienced Senior Software Engineer to technically lead web-based development projects from analysis and design through production implementation and support. Looking for senior people with fantastic communications and a solid ability to make good architectural decision in their development. Specific duties include: Designing and developing new software products or major enhancements to existing software; integrating commercial off-the-shelf (COTS) software with existing agency-developed applications through APIs and web services; designing and executing unit tests; monitoring results of static code analysis in SonarQube and resolving issues as applicable; creating and implementing technical design solutions and documentation; identifying opportunities for application design improvement and following industry-standard software development processes. The successful candidate must be able to clearly communicate, orally and in writing, with business users and other senior IT staff is required. Additional duties include collaborating with team members, product owners and BSA's; and providing coaching and mentoring to less experienced team members in an Agile environment.   Qualified applicants should have: Significant experience with full software development life cycles and experience developing business applications in an object-oriented environment. Strong knowledge of Java and related frameworks and technologies such as Spring, Hibernate, JPA, SQL, Javascript, jQuery, Bootstrap, HTML and CSS is required. Working knowledge of design and development of Java and web-based applications, and web services. Experience with tools such as Subversion, Linux, Sonatype Nexus, Jenkins, and SonarQube is preferred. .NET (C# and ASP.NET) exposure, experience with Oracle databases, Weblogic or similar Java application servers and penetration testing skills are pluses. The demonstrated ability to lead, mentor and work independently or as a member of a team is required, along with the ability to communicate effectively, both orally and in writing. A Bachelor's Degree in Computer Science/Information Systems or comparable work experience is preferred as well as experience working with a variety of business divisions. Skills Experience designing and development of Java applications Required 10 Years Experience with Spring and Hibernate Required 5 Years Experience with JQuery, javascript, html, css Required 5 Days Knowledge of Maven Poms Required 1 Years Experience with databases and SQL Required 5 Years Experience with tools such as Subversion, Git, Jenkins Desired 1 Years Experience with Struts Desired 1 Years Experience with Weblogic Desired 1 Years Knowledge of Bootstrap Desired 1 Years General knowledge of Finance, POS, HR, WMS, or sales Desired 1 Years Knowledge of Unix Desired 1 Years Experience integrating on premise applications with cloud-based applications Desired 1 Years

JAVA/JEE Developer w/ Design exp

Richmond, VA
Contract
Job 24206: This is a role for a hands-on Java/JEE developer with design exp. They must be able to speak to/provide examples of their work. This is not a role for someone who has been managing the development team or can't give detailed technical examples of their work. The client is looking for candidates with hands on experience, with an enthusiastic, creative attitude. This position will serve as a senior application developer for the client’s Information Management Division in the design, development, and maintenance of Java/ JEE based applications. Solid understanding of Object Oriented Design Methodology and Design Patterns like Singleton, Factory, Observer, Proxy, Demand, etc. is required. Expertise in Core Java concepts, such as OOP Design, Multi-Threading, Generics, Exception Handling, Collections, Java Reflection, Annotation is required. Extensive practical experience in building enterprise applications using Java EE technologies is required. Experience in at least one Java application framework is required. Experience in ORM frameworks, Configuration management, Build and testing tools is required. Experience in application servers is desired. Experience in IBM SOA products like IIB (**highly desired). Other tools like ODM, WAS, MQ will be considered but IIB is one he is most interested in seeing. Experience in Medicaid or Health Insurance is a big plus. Good understanding of relational database concepts, specifically Oracle, and software development life cycle is required. Strong debugging and problem solving skills is required.   Responsibilities: Plan and complete assigned work, plan, communicate effectively orally and in writing; motivate and work with people; quickly adapt to new technical environments (multiple disciplines); manage multiple projects with dynamic priorities; be equally adept at highly technical and strategic issues/projects. Proven analytical and problem-solving skills; creative thinking. Ability to provide accurate and realistic effort estimates, commit and deliver accordingly. Proven experience with multiple operating systems: Linux/Unix/Windows. Develop, test, debug, document, and maintain Java/JEE applications. Ability to work in a fast-paced environment with occasional non-business hours (evenings and weekends) flexibility and able to prioritize and juggle multiple projects. Understand and interpret customer requirement and develop solutions to meet requirements. Develop and maintain system documentation, including technical specifications, data mapping, program logic and flowcharts. Skills Solid understanding of Object Oriented Design Methodology and Design Patterns like Singleton, Factory, Observer, Proxy, Demand, etc. Required 12 Years Expertise in Core Java concepts, such as OOP Design, Multi-Threading, Generics, Exception Handling, Collections, Java Reflection, Annotation Required 12 Years Extensive practical experience in building enterprise applications using Java EE technologies Required 12 Years Experience in at least one Java application framework Required 12 Years Experience in ORM frameworks, Configuration management, Build and testing tools Required 10 Years Experience in application servers Highly desired 10 Years Experience in IBM SOA products like IIB (mgr's preference); ODM, WAS, MQ Highly desired 3 Years Experience in HealthCare EDI transactions Highly desired 5 Years Experience in HealthCare (Medicaid) Highly desired 5 Years Understanding of relational database concepts, specifically Oracle, and software development life cycle Required 10 Years Strong debugging and problem solving skills Required 10 Years Experience with multiple operating systems: Linux/Unix/Windows Required 10 Years Does you candidate have min 12 years of recent, hands-on design and development exp with Java and JEE? Required 12 Years

JAVA/JEE Web Developer

Richmond, VA
Contract
Job 24205: Our client is looking for a Java Programmer to develop and maintain client-supported full stack web-based Java/JEE applications with RDBMS using standard methods and tools. Maintain all current applications per user requirements. Contribute to ad hoc reporting; adhering to client and state software standards. Utilize the current infrastructure and technology to maintain a stable and secure development environment. Skills Experience working in modern full stack web based Java development using HTML, JavaScript, CSS and SQL Required 5 Years WebLogic JEE container interfacing with relational databases (RDBMS) on Windows and/or, Linux platform. Required 3 Years Knowledge and skill in system development methodology (applications development including analysis, design, programming, testing, documentation). Required 5 Years Knowledge and skill with Microsoft Office Suite. Required 2 Years Excellent analytical skills and strong verbal and written communication skills. Required 3 Years Demonstrate the ability to collaborate effectively with team members to ensure success of projects and systems. Required 3 Years Experience in latest JDeveloper, Eclipse, struts2, Hibernate, Spring, jQuery, Hitachi Pentaho Reporting, CVS, Toad and Oracle Database. Required 3 Years Demonstrate the ability to work on multiple projects, developing project scope, and estimates of effort. Required 5 Years Graduation from an accredited college or university with a degree in information systems, computer science, or related field. Highly desired 4 Years

PART TIME - Office Support Specialist

Maryland Heights, Missouri
Contract
Job 24201: **THIS POSITION IS 10 HOURS PER WEEK FOR 6 WEEKS ONLY** DATA ENTRY Job Summary: Our client is seeking an individual to perform Data Entry. The candidate will be working closely with phone surveys and print vendors ensuring all data is accurate. Essential Functions: Maintain quality control procedures for data preparation and cleaning. Capturing handwritten comments on questionnaires. Requirements/Certifications: HS Diploma/GED Required Excellent data entry skills The candidate will be working with print vendors ensuring that mailers will be going out on the correct dates and all information is correct. The candidate will be working with Qualtrics on phone surveys. They will need to be making sure that all data is correct. Duration: Contract position only. A 6-week contract only Schedule: Very flexible, a candidate will only be working 10 hours per week for 6 weeks but must be between working hours of 8-5pm. Work Location: Maryland Heights, MO (onsite)

Selenium Programmer/QA Analyst

Richmond, VA
Contract
Job 24197: Our client is seeking a QA analyst to design test cases and test complex JAVA based system.   The successful candidate will have actually been a developer at some point in their career. Selenium experience required. An EXPERIENCED QA Analyst is needed to design test scenarios, identify test data, create test cases, execute test cases, identify/report defects, verify defects and participate in the overall testing of the highly complex JAVA based system. The QA Analyst will develop test cases that will be spawned across multiple applications/systems. They will perform testing of web services, Web UI and batch jobs. QA Analyst will participate in validation of data migration and must have good hands on experience with SQL queries. QA analyst will also help in automation, load, performance and stress testing. The QA analyst will write both manual and automated test cases. They will monitor active issues and verify bug fixes. They will be responsible for the overall quality of the product. They will also participate in User Acceptance Testing as needed. This position requires a MINIMUM of 2 years QA Analyst experience on a Large Development Project and software development experience. It is expected that this resource will have the experience and knowledge to write SQL queries to support backend testing and be able to support the installation and use of automated testing tools.   Skill Name Proficiency and experience in automated testing tools (Selenium, Rational Functional Tester, Mercury (HP) QTP, or Borland Silk) Required 4 Years Experience with installation and support of automated testing tools (Rational Functional Tester, Mercury (HP) QTP, Borland Silk Required 2 Years Hands on experience with performance and load testing automated tools Desired 3 Years Experience with defect tracking systems (implementation, support, etc.) Required 3 Years Previous or Current Software development experience. Required 4 Years Strong knowledge of software testing best practices and methodologies Required 2 Years Experience with test effort estimation and tracking Required 1 Years SQL experience Required 4 Years Relational database experience Required 3 Years PL/SQL and Oracle database experience Highly desired 3 Years System integration and back-end (database, etc.) testing experience Required 3 Years Excellent Oral and written communications Required Experience with test driven software development Highly desired 3 Years Experience and knowledge of UML/Rational Unified Process (RUP) Highly desired 2 Years Experience with Service Oriented Architecture (SOA) Highly desired 2 Years XML/Schema knowledge Required 2 Years SOAP UI testing for Web Services experience Required 2 Years Hermes or IBM MQ testing experience Required 2 Years Web Services load testing experience Required 2 Years Data migration testing experience Required 2 Years Any emulation testing experience Desired  

IT Analyst

Maryland Heights, Missouri
Contract
Job 24186: Our client is seeking an IT Analyst. This position will analyze, evaluate and test business, IT or operational processes using scientific approaches such as Critical Thinking, Lean Management, ITIL, Design Thinking and structured systems analysis and design. Work with minimal direction and are capable of working quickly while delivering high-quality outputs. Collaborate across IT to understand features and technical implementation and ensure highest quality product delivery. Learn rapidly and enthusiastically, focusing on understanding the application/product/area in detail.   Essential Functions: With limited guidance, participate in requirements documentation, systems configuration and defining/execution of acceptance criteria. Document issues and participate in their resolution. Track and measure metrics for key processes to deliver measurably differentiated business outcomes. With limited guidance develop, deploy, and execute test strategies to ensure the highest quality product delivery. Assist in design and implementation of scalable and efficient tools and processes to support all aspects pharmacy operations. Test applications and products at the user level, both manually and with automated tools Work closely with cross functional teams and across boundary organizations to gather requirements, Test applications and products at the user level, both manually and with automated tools. Understand product testing in detail and update the test case with test execution results. Other duties as assigned.     Requirements/Certifications: Proficiency with analytical programming languages such as SQL. Proficiency in Jira Tool is must* Strong organizational skills. Excellent written and oral communication skills. Ability to synthesize complex information. Knowledge of QA methodology and problem-solving tools/techniques. Meticulous attention to detail. Ability to develop process flow diagrams. Knowledge of Agile Methods. Software delivery experience including Agile Methods. Hands-on coding experience.   IT Bachelors: Computer and Information Science (Required) Associates: Computer and Information Science (Required) A Combination of Education and Work Experience May Be Considered. (Required) Bachelor or Associate degree courses in Programming, Data Structures and Algorithms, Information Design, Mathematics or equivalent hands-on experience. Strong analytical and quantitative skills.  

Business Analyst 3

Harrisburg, PA
Contract
Job 24180: Our client is seeking a Business Analyst.  This individual will be responsible for providing leadership to an existing group of Business Analysts on techniques and best practices for gathering business requirements and transforming them into functional requirements for the client through techniques like Story Boarding, User Review sessions, etc. This individual will work closely with our client daily to identify these requirements and areas lacking system documentation. He/she will lead the documentation effort in developing a strategy to publish the documents, leveraging existing documentation, team knowledge and a technical writer. The Business Analyst 3 must be customer focused, validating all processes and strategies with the client before proceeding. In addition, this individual will provide leadership feedback to the existing methods of the Requirements Traceability Matrix reporting and integration with Microsoft’s TFS. It is anticipated that this individual will incorporate professional graphic representations of business processes in highly organized documents that exhibit clarity and brevity for the intended audiences. This role is intended for an individual to work both independently and collaboratively with the business team in gathering information for the development and documentation teams to deliver a high-quality product in an Agile environment. The selected individual will be responsible for driving processes to completion of a delivered product to the client of high quality. Skills 7 plus years of experience Required 7 Years 4 year college degree or equivalent. Required IIBA-certified Business Analyst Required Experience conducting Facilitated Workshops for requirements analysis Required 5 Years IIBA-certified Business Analyst Required Experience creating workflows using a formal notation such as the Business Process Modeling Notation (BPMN) Required 5 Years Knowledge of formal requirements gathering methodologies. Required 5 Years Experience developing Business and Functional Requirements Required 5 Years Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be Required 5 Years Experience developing non-functional requirements such as performance, scalability, quality of service (QoS), security and usability Required 5 Years Experience developing Report Specifications Required 5 Years  

Technical Writer 4

Harrisburg, PA
Contract
Job 24179: Our client is seeking a Technical Writer. This individual will be responsible for inventory, creating new and updating existing documentation related to the systems and business processes used by our client. The individual in this position will be expected engage program area staff as well as staff from the vendor responsible for maintaining the applications used by our client to understand and document the business processes and application information. This individual will need to review existing documentation for quality, accuracy and completeness and update as needed. As part of their activities, this individual should also create standards for documentation (including quality standards) moving forward. It is expected that this individual will provide leadership in guiding the client through documentation standards/templates, establish a centralized library with intuitive access points (using SharePoint) and be able to work with existing Business Analyst team members to provide gaps in system documentation as requirements are gathered. This position will interact with the key stakeholders of the systems to review and validate the content and format of the documentation provided. Documentation should integrate content and graphics in producing a professional product that is clear and of highest quality to the client. Skills Developing, enhancing, and maintaining technical documentation Required 7 Years 4 year college degree or equivalent technical study Required IIBA-certified Business Analyst Highly desired  

Technical Specialist

Harrisburg, PA
Contract
Job 24178: Our client is seeking a Technical Specialist with strong SAP experience. The Technical Specialist is a senior level resource with specialized knowledge and experience in a specific technology such as SharePoint development or an SAP specialist. The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program. Required Experience Minimum Five (5) years of experience developing enterprise custom objects in SAP/ECC/SRM environments: SAP ABAP with Strong development experience in SAP WebDynpro, Floor Plan Manager (FPM), Object Oriented Programming, and ALE/IDocs. Extensive knowledge and experience in Form development (SAP Script, SmartForms and Adobe forms), Reports, Workflow and all of the Enhancement Framework. Design and build business critical interfaces using SAP resources, including BDC and BAPIs. Comply with standards regarding documentation Programming experience with SAP core modules Financial Accounting (FI), and Supplier Relationship Management (SRM 7.0) required, including modules CO, MM, PM, PS. SAP HCM Development experience is also required: including Infotypes and Subtypes, Personnel Planning, Organization Management, Payroll, Quota, CATS, Taxes, Macros and logical databases. Experience with Success Factors and Hana is a plus. Experience with the SAP PI environment and Proxy development is a plus. Experience with upgrades and applications of Notes, and the adjustment process is a plus. Experience with ABAP 7.4 coding techniques is a plus. Ability to develop and maintain a productive working relationship with technology staff, business owners, and functional teams. Ability to communicate and report progress of assigned tasks and projects to all stakeholders Equivalent combination of education, experience and/or training may be accepted.   Additional Minimum Experience and Abilities for all business process areas are as follows: Ability to work with cross product teams to resolve issues, reconcile multiple timelines, resolve conflicting requirements and create cohesive technology solutions. Ability to learn to interpret and apply technical procedures and specifications. Ability to work in a team setting and perform technical duties in an enterprise environment. Ability to elicit information from the Functional team in order to diagnose and troubleshoot problems associated with information technology SAP software. Must be able to communicate with a broad spectrum of internal as well as external individuals and groups both verbally and in writing.   Education and Licenses Bachelor degree in information technology or closely related field. Equivalent combination of education, experience and/or training may be accepted. SAP Developer certification(s) is a plus. Skills Experience developing enterprise custom objects in SPA/ECC/SRM environments. Required 5 Years 4 year college degree or equivalent technical study Highly desired SAP ABAP with Strong development experience in SAP WebDynpro, Floor Plan Manager (FPM), Object Oriented Programming, and ALE/IDocs. Required 5 Years Extensive knowledge and experience in Form development (SAP Script, SmartForms and Adobe forms), Reports, Workflow and all the Enhancement Framework. Required 3 Years Design and build business critical interfaces using SAP resources, including BDC and BAPIs. Required 3 Years Programming experience with SAP core modules Financial Accounting (FI), and SRM 7.0 required, including modules CO, MM, PM, PS. Required 3 Years SAP HCM Development including Infotypes and Subtypes, Personnel Planning, Organization Management, Payroll, Quota, CAT Required 3 Years Experience with Success Factors and Hana Highly desired Experience with the SAP PI environment and Proxy development Highly desired Experience with ABAP 7.4 coding techniques Highly desired Experience with upgrades and applications of Notes Highly desired

Senior Project Manager

Harrisburg, PA
Contract
Job 24177: Our client is seeking a Senior Project Manager. The Project Manager (PM) directs, administers, manages and facilitates an enhancement, business process re-engineering or developmental project. The Project Manager is the individual ultimately responsible to the agency and project Sponsor. The Project Manager’s primary responsibility is to drive the entire effort from start to finish. The Project Manager must ensure that the project is completed on schedule, within the defined budget and that the final product meets the business, technical, and established quality requirements. The assignment to a project of a PM1, PM2, PM3, and PM4 will primarily be dependent on the size, complexity, target audience, the breadth and scope of the project. Role Description: Manage PM1, PM2 or PM3 roles on a multi - agency project. Coordinate the communications of multiple Project Managers for their schedules. Direct, administer, manage and facilitate an enhancement, business process re-engineering or development of a high priority, high profile, and commonwealth enterprise - wide information technology project of strategic importance. Accountable for activities with excess delivery cycles of 8 to 12 months. Accountable for project coordination with multiple agencies. Conduct reviews with agencies. Report status and recommendations to senior leadership as needed. Make decisions with in the designated authority as defined in the project Charter to minimize project risk supported by sound analysis and project management best practices. Mentor less experienced project management project staff to build overall understanding of project management when needed. Manage, coordinate, and establish priorities for complete life-cycle of projects including the planning, design, programming, testing, and implementation of business solutions designed to meet requirements of various departments in the commonwealth. Design project plans, which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel. Coordinate project schedules across multiple agencies. Accountable for the approval and sign-off of the Project Management Plan with customer representatives, and all affected project stakeholders. Accountable for management of the projects scope for the project and gaining agreement and approval of scope changes with customer representatives and affected stakeholders. Direct work planning and scheduling work. Accountable for peer reviews with the appropriate project team resources. Coordinate and present proposals to agencies as necessary. Identify and manage project risk, and develop risk mitigation strategies, and track to closure. Coordinate the establishment of project standards and project specific procedures with team leads. Responsible for project compliance with standards and procedures. Develop and facilitate achievement of project service commitments. Ensure that tasks provide value and support the strategic direction of the project and meet service commitments. Balance workload with project members capacity. Plan project specific training and orientation needs. Responsible for the development of estimates for the enhancement, business process re-engineering or development effort in planning, analysis, design, construction, testing, and implementation. Works with team leads to adjust and revise project estimates when necessary. Ensure new project estimates are approved by the client and agreed upon. Develop the detailed Project Management Plan for the enhancement, business process re-engineering or development effort. Accountable for delivery of all work tasks identified in the Project Management Plan. Manage, and track the project progress against the project schedule. Develop work planning and scheduling work. Monitor project milestones and phases and take corrective action as needed to ensure the project is on schedule. Monitor and track the project budget and advise necessary stakeholders. Plan, organize, prioritize, and manage multiple work efforts across the project team. Notify team leads of project timelines, milestones, phases, work requests target dates, and approved executable work packages. Accountable to schedule or monitor status reviews, project management inspections, and software quality assurance work product and process reviews with the appropriate stakeholders. Responsible for the capture and reporting of required project management metrics. Analyze and distribute reports on project metrics associated with work items related to improvement measures. Ensure all changes to scope follow processes outlined in the Change Management Plan and are documented. Prepare status reports on a periodic basis for the project team, team leads, group leads, Sponsor, and appropriate stakeholders. Responsible to tailor and baseline all project templates. Ensure processes and activities are followed. Communicate and work with users and client as necessary. Anticipate issues and proactively address them. Identify and track issues. Build and maintain relationships with key stakeholders and customer representatives. Serve as the primary point of contact for all project-related issues and resolution of issues. Communicate effectively with customers and software / hardware suppliers supporting the commonwealth as appropriate. Communicate to team members how their work assignments relate to and help achieve project objectives. Accountable for the final project management evaluation review with stakeholders. Skills Experience with formal project management methodology Required 7 Years 4 year college degree or equivalent technical study Highly desired Experience formal project management on ERP projects Required 3 Years Successfully supported multiple ERP implementations Required 5 Years

Network Manager

Harrisburg, PA
Contract
Job 24176: Our client is seeking a Network Manager. This position will be working on a highly complex network for our client with a team comprised of internally staffed positions as well as contracted personnel. This is highly advanced technical work in the design/architecture, administration, configuration, and monitoring of the increasingly complex client network. Work is in a centralized location with complex Cisco gear and other network devices and appliances. The person in this position is responsible for providing technical support for planning, designing, maintaining and integrating the client’s local and wide area network infrastructure and will have input into the Cisco architecture deployed throughout the IED Delivery Center. This position will require an individual with advanced level communications, technical, and project management skills. DESCRIPTION OF DUTIES: This position will be responsible for the assisting in the highest level of network planning and long-term vision for the departments network and security infrastructure. Installation, configuration, maintenance, monitoring and management of client’s network infrastructure consisting of Cisco switches, routers, appliances, and associated hardware and software. Performs Network Management functions utilizing various types of tools like SolarWinds Orion to monitor, test, verify, troubleshoot and resolve complex Department network problems working with users, service providers and others to resolve problems. Performs Network Management functions utilizing Genetec Security Manager for Traffic Management Centers camera maintenance and administration(TMC). Works to design and Install highly complex networks as well as develops techniques to optimize the network for maximum efficiency. Investigates, evaluates, and recommends the deployment of new technologies. Provides technical assistance to develop RFPs, RFQs and other specification documents to acquire hardware, software and/or IT Services. Reviews, plans, designs, and implements complex networks both wired and wireless to enable the integration of network operating systems, platforms and protocols while enhancing network performance and security. Evaluates current and future network needs and prepares recommended technical solutions. Proactively identifies and troubleshoots issues related to highly complex network problems working them to resolution. Including communication of progress to managers. Leads and provides technical and high-level guidance to Department wide projects.   Plans/Designs overall architecture of client’s LAN/WAN networks including:   Network bandwidth analysis and capacity planning, routers and switches. Reviews and provides detailed specifications and schematic engineering drawings/ Visio for network enhancements and modifications. Develops documentation for configuration of all network components including setup, installation, and overall deployment of all network hardware and software. Reviews the development of configuration standards. Reviews documents where network wiring and cabling may be involved to assure that all aspects of network requirements are completely covered and that specifications meet all appropriate Client and/or industry networking technical standards. Administration of the Departments Traffic Management Centers including Highway Traffic Cameras and Signals networks. Assist with Business partner connection between the business community, the Office of Administration, and Client. Assure that all existing and new networks meet or exceed the requirements set forth by the Office of Administrations ITPs. Verify renewal of maintenance contracts for network related hardware. Create orders and reports in the Commonwealths Enterprise Services Management System (ESMS) Ability to create Visio diagrams of the Client network for documenting new and existing network elements. Operation of the Departments Cisco AnyConnect VPN environment and Adaptive Security Appliances for VPN concentration for remote connectivity of Department personnel and Business Partners. Administers the departments Access Control Servers as well as the Identity Services Engine for authentication to network devices, WLAN, and VPN environments. Ticketing resolution and reporting from the departments Remedy system Support remote IT staff in the Districts with complex network related issues Support central office staff with complex network related issues for troubleshooting of department wide applications Support for the departments video conference bridge Performs the Maintenance/IOS of Cisco routers, switches and firewalls on the client’s network. Reviews documents standard procedures for operation, management, and monitoring of the client network. Strong knowledge of Windows and Windows products including Windows Server and Windows workstation operating systems, personal computer software set up and installation, PC connectivity products and PC hardware connectivity. Communicates both verbally and in writing with other employees and vendors. Performs other duties as required.   ADA REQUIREMENTS: Equipment in use in Job Performance: Personal Computers, servers, network components, telephones, calculator, copy machines, printers, faxes, cell phones and common writing devices. Must be able to lift 70 pounds. Must be able to work from a step ladder. JOB LOCATION: Structured office setting. Occasional attendance at various sized meetings, conferences and training sessions. Occasional overnight travel is required. DECISION MAKING: Plans the work and assigns work to subordinates in terms of goals and objectives, discussions with employees and supervisors are held to review the status of assignments. Overall performance of the network team and availability/performance of the network and customer satisfaction are factors used to determine level of success. ESSENTIAL FUNCTIONS 1. Operates a personal computer and other IT hardware devices. 2. Excellent communication skills; ability to write clearly and concisely. 3. Ability to provide customer service and business operations support. 4. Ability to develop project documentation and procedures for to sustain application support 5. Organize and manage multiple concurrent activities. 6. Ability to assess issues/problems and make appropriate decisions for resolution. 7. Maintain a knowledge base of the concepts and capabilities of IT hardware and software resources. 8. Develop/maintain staff proficiency in technology focus areas. 9. Occasional travel to perform duties. Skill Network Routing Required 7 Years Network Switching Required 7 Years Cisco ASA/Firepower Required 7 Years Cisco Nexus Desired 5 Years CCNP Desired 5 Years Genetec Security Center Desired 4 Years 4-year college degree Desired 4 Years Application Load balancing (Citrix NetScaler) Desired 4 Years

Quality Outreach Specialist

Orlando, FL
Contract
Job 24175: QUALITY OUTREACH SPECIALIST JOB SUMMARY: The Quality Outreach Specialist coordinates and implements outreach and training activities designed to increase members’ compliance with key quality measures. He/she is responsible for implementing the health plan’s outreach strategy which includes establishing and maintaining positive relationships with community agencies, providers, and members, including and responding to any requests and concerns. JOB DESCRIPTION: Develops and implements outreach plans to maintain high-value relationships with members and providers. Ensures that all activities are conducted consistent with regulatory requirements. Travels throughout the designated service area to meet with members and providers regarding services needed. Interacts effectively with community resources, providers, and provider groups. Tracks and trends outreach activities and results to determine barriers, opportunities, and best practices. Coordinates and implements outreach activities, special events, programs, and educational offerings for members and providers. Coordinates multi-departmental collaboration for member and provider outreach activities. Assists with the development of marketing and promotional materials for outreach. Provides culturally and linguistically appropriate services and ensures physical and other accessibility for people with disabilities. Performs other duties and projects as assigned Requirements/Certifications: JOB REQUIREMENTS: Associate’s Degree REQUIRED 1-year of minimum experience interacting with members. Associates degree in healthcare or related discipline or equivalent work experience. 3 years of experience in quality management required. Demonstrated understanding of healthcare industry standards, HEDIS and NCQA. Proficient in Microsoft Office tools. Strong analytical skills and strategic thinking. Strong communication skills, both verbally and written. Ability to interact effectively with business owners, senior management, and peers across the organization.  A VALID DRIVERS LICENSE IS REQUIRED FOR THIS POSITION. **Will be traveling 75% of the time and located in the Orlando office. Will be provided a company laptop and phone and will be reimbursed for all travel mileage.  Schedule: Monday-Friday 8:30 AM - 5:00 PM. 3-6 Month Contract.  

Software Test Analyst 5

Richmond, VA
Contract
Job 24173: Our client is seeking a Software Test Analyst. This position will be primarily responsible for software test analysis to support the client’s FMS project implementing Oracle Fusion as a finance ERP solution. This position will support testing needs for both Fusion implementation as well as legacy system integration needs. Experience with front-end, UI and back-end validation testing. Thorough understanding of various browsers user agents and compatibility testing. Knowledge of SQL and database interaction. Strong analytical skills; attention to details. Work alongside software developers, business analysts, product owners and other system specialists to gather and interpret user/system requirements. Produce well-structured, documented and maintainable test scripts for manual testing that support the software test cycle within the SDLC. Participate in the development and support of the testing program aimed at supporting multiple testing efforts simultaneously. Create clearly documented defect reports for anomalies found during test procedures. Validate that user expectations are achieved during the testing process. Develop and establish quality assurance measures and testing standards for new applications, and/or enhancements to existing applications throughout their development/product lifecycles. Strong analytical skills; attention to details. Demonstrated ability to work both independently and as part of a software development team. Basic understanding of Java or other object-oriented programming languages. Ability to communicate effectively both orally and in writing. PREFERRED ABILITIES Experience working in an Agile or iterative development environment. Knowledge of test automation and best practices. Experience with IBM Rational Team Concert, or another similar system (JIRA, VersionOne, etc). Experience testing mobile, web, POS (Point-of-sale), financial and human resource applications preferred. A Bachelor's Degree in Computer Science/Information Systems is preferred. Extensive current experience in software testing is required.   Skill Ability to write test plans and test scripts Required 7 Years Experience with PL/SQL Required 7 Years Experience testing web and client server applications. Experience with heavy integration testing. Required 7 Years Experience with front-end, UI AND back-end validation testing Required 7 Years

Sr. SharePoint Administrator

Glen Allen, VA
Contract
Job 24172: Duties and Responsibilities • Responsible for day-to-day operations support and management of several SharePoint 2010 and 2016 farms • Review existing SharePoint infrastructure setup & develop best practices and input on operational guidelines • Install Windows and SharePoint upgrades patches and service packs • Monitor and manage IIS inside and out • Maintain system, application, security and SharePoint, IIS event logs • Responsible for all Site collections on a web application • Responsible for SharePoint 2010 to 2016 migrations • Oversee the SharePoint web farm infrastructure, user permissions, and solution designs • Support network connectivity with respect to network load balancers and TLS • Work with DBAs to manage and support SharePoint dependencies with respect to SQL Server • Work with development team to assist with the integration, testing, deployment and post production support of SharePoint solutions   Knowledge/Skill Requirements 5+ years of administration experience with SharePoint 2010/2016 • In depth familiarity with Microsoft and industry best practices and governance for SharePoint • Must have a thorough understanding of SharePoint farm architecture, installation, and configuration • Good hands on working experience on VMWare Virtual environments • Strong experience with developing PowerShell scripts • Working experience of Microsoft Project Server as it relates to SharePoint integration • Must have knowledge of SharePoint Central Administration web application and SharePoint PowerShell commands • Must have a solid understanding of SharePoint security including Active Directory groups, SharePoint groups and site collection structures • Must have working knowledge of SharePoint out-of-the-box functionality, SharePoint web services, and SharePoint interactions with Microsoft Office • Must be familiar with tools such as Nintex Forms and Workflow, InfoPath and SharePoint Designer • SharePoint development experience using CSOM and/or .NET • Strong experience with alternate acces mappings, managed paths, and extended web apps having multiple authentication zones. •Strong experience with authentication: IWA NTLM, SharePoint claims, and also SharePoint web apps as ADFS 3+ relying parties; People Picker integration with multiple claims providers at once; troubleshoot client side authentication and connectivity to SharePoint from browsers and Office products •Familiarity with internal farm processes (Timer service, ULS logs, diagnostics, scheduled jobs, etc)   Preferred Skills: -Ablility to develop and support SharePoint client side applications (primarily browser-based) - Ability to develop and support C# server side SharePoint applications (SSOM)   This position is located in Glen Allen, but may move to downtown Richmond for a remainder of the contract.

Network Engineer 3

Harrisburg, PA
Contract
Job 24171: This position is the senior technical authority for managing, planning, designing, maintaining, and integrating local and wide area network business infrastructures, inmate network infrastructures, and video conferencing infrastructures for our client, related agencies, as well as supporting other agencies. Description of Duties: Serve as the senior technical consultant on all distributed systems and network configuration, design, creation and any other issue(s) including LANs, WANs, and remote video technology. Manage and direct all technical issues with vendors at both Central Office and remote sites regarding network infrastructure and configuration issues. Plan and design cabling systems and network infrastructure for all facilities including all central office locations and all field offices. Manage technical issues with consultants, vendors, and other outside agencies in order to provide connectivity to the LAN/WAN and remote video devices. Provide technical guidance and consultative services to networking staff and executive management on the use and capabilities of the network resources. Manage and configure resources to maintain connectivity between the LAN/WAN and the Commonwealth metropolitan area network (MAN). Manage the diagnosis and resolution of network problems and anomalies using advanced network management tools. Manage monitoring of network traffic and utilization patterns and take proactive action to prevent network congestion and other network problems. Performs related work as required.   Technical Skillsets Required Needs to be proficient with troubleshooting, configuration, and monitoring of the following equipment and systems. Networking: Extensive network knowledge with configuration, implementation, maintaining and troubleshooting Layer 2 and 3. Cisco Routers CISCO2811-HSEC/K9, CISCO2901/K9 Switches 2924XL, WS-C2960, WS-C2960X, WS-C3560, WS-C3850, WS-C4506-E, WS-C6509-E   Wireless AP/Controllers CISCO1941W-A/K9 AIR-CAP36021-A-K9   Cisco Certifications are a plus CCNP   Security Devices: Extensive knowledge with configuration, maintaining and troubleshooting the following firewalls. Check Point Firewalls SG4600 SG4600HA   Communication Devices: Knowledge of configuration and troubleshooting video conference equipment Polycom HDX Series endpoints o Group Series endpoints o QDX Series   Knowledge of the following protocols BGP, TCP/IP, HSRP, DHCP, DNS, NAT, VLAN, MPLS, ISDN, VPN, H.323, QoS   Cabling: Capable of working in IDF closets Running cables Lifting equipment into the racks Using small hand tools Skills Network Engineering WAN, LAN, TCP/IP, Infrastructure Required 5 Years Cisco Certifications (CCNP) Highly desired Exptensive network knowledge with configuration, implementation, maintaining and troubleshooting Layer 2 and 3. Required 5 Years CISCO Routers, Switches, Wireless AP/Controllers (See Job Description for details) Required 5 Years Extensive knowledge with configuration, maintaining and troubleshooting Check Point Firewalls (SG4600, SG4600HA) Required 5 Years Knowledge of configuration and troubleshooting video conference equipment (Polycom HDC Series endpoints, Group Series endpoints, QDX Series) Required 1 Years Knowledge of the following protocols: BGP, TCP/IP, HSRP, DHCP, DNS, NAT, VLAN, MPLS, ISDN, VPN, H.323, QoS Required 3 Years Capable of working in IDF closets: Running cables, lifting equipment into racks, using small hand tools. Required

.NET Developer

Harrisburg, PA
Contract
Job 24170: Our client is seeking an experienced .NET / jQuery developer with an extensive background in ASP.NET, ADO.NET, jQuery, Web API, and web service creation. Our client has purchased and stood up an Enterprise content management (ECM) solution using the OnBase product toolset. OnBase forms have been developed using native OnBase functionality provided by the Unity client, but also as customized HTML forms when greater responsiveness is desired. The OnBase team has a continuing need for custom, database-driven development on the .NET platform, both to enable the creation of web services against both Oracle and SQL Server databases, and to develop a Web API-based interface that allows the collection of data via jQuery into HTML forms for the population of database-driven controls such as dropdowns, checkbox lists, etc., with the goal of full integration of OnBase collections with environmental data. The selected candidate will take direction from an existing PM or other management to determine assignments and follow through on execution. By working with the PM, they will develop project schedules and work schedules and participate in all activities related workflow, creating document types, and interfacing with various application systems. Additionally, the individual will identify and communicate any issues regarding deadlines, hardware, configuration, end-user requests, etc. Must have the ability to develop testing scenarios, test plans, and/or develop scripts, and provide quality assurance to ensure proper functioning system. Will work with the end-users and the PM to determine key words for indexing, and establish enterprise wide standards. Ultimately, this individual will be required to transfer knowledge to the client and/or other contracted staff. Required ASP.NET 3.5 or greater - 3+ Years C#.NET - 3-5 Years SQL and Oracle database integration - 3+ Years JavaScript and jQuery - 3+ Years Web API - 3 + years TFS or VSTS/DevOps   Desired Agile Development Hyland OnBase API Certification or other OnBase certifications such as Sys Admin, Workflow Admin are highly desirable   Job Duties/Responsibilities Web service / Web API interface development using: C# and ADO.NET Tests enhancement and development programs. .NET development using the Hyland OnBase API Participates in structured code reviews / walkthroughs. Executes all required process steps. Creates and provide content for operational documentation to Technical Writers. Utilizes configuration management tools, design tools, debugging tools, and any other environment specific tools necessary to create, test, and implement an application. Work in an agile team environment. Manage and complete assigned tasks in TFS/VSTS Strong communication skills; both written and spoken. Skill Name Required/Desired Amount of Experience ASP.NET 3.5 or greater Required 3 Years C#.NET Required 3 Years SQL and Oracle database integration Required 3 Years JavaScript and jQuery Required 3 Years Web API Required 3 Years TFS or VSTS/DevOps Required 3 Years Agile Development Highly desired Hyland OnBase API Certification or other OnBase certifications such as Sys Admin, Workflow Admin are highly desirable Highly desired

Senior .NET Developer

Richmond, VA
Contract
Job 24169: Our client is seeking a senior .Net Applications Developer who will be responsible for analyzing complex software requirements to design and develop high quality components for N-tier systems. The Senior Developer is expected to take a lead role within the team, ensuring that programming best practices are being followed, prioritizing work effectively, addressing production issues in a timely manner, and writing system documentation when required. The successful candidate should have strong communication skills to be effective in both technical and business requirement discussions. Primary responsibilities include: Ability to develop web applications and backend services using Angular, C#, ASP.NET MVC, REST API, .NET Core, Java Script, JQuery, Node.js and CSS. Design and develop database objects in SQL Server. Design and develop using appropriate software design patterns to attain high re-usability and maintainability. Write effective unit tests and integration tests to ensure high quality software delivery In-depth knowledge of system design patterns, tiered architecture, and testing practices. Understanding of key business processes and competitive strategies related to the IT function. Ability to plan and manage projects. Ability to solve complex problems by applying best practices. Ability to provide direction and mentor less experienced teammates. Work with project business and system analysts to clarify the requirements and then implement them Participate in code reviews Enforce standards and best practices Participate in Agile SDLC Skill C# experience developing custom .Net applications (ASP.NET, MVC.NET, .NET Core, Rest API's, web services, etc.) Required 10 Years Web application development experience and fluency with JavaScript JQuery, CSS, Bootstrap and HTML5 Required 7 Years Web application development experience with Angular Required 4 Years Experience with Visual studio or VSCode Required 7 Years Experience with T-SQL with SQL Server database Required 7 Years Experience with ADO.Net and Entity Frameworks Required 7 Years Experience with Automated Builds using Microsoft Team Foundation Server Highly desired 3 Years Experience with cloud technologies like Azure, and / or AWS. Highly desired 2 Years Experience with Design Patterns and using MVC framework, Dependency Injection Framework Highly desired 3 Years Experience with SSRS / SSAS / SSIS Highly desired 3 Years Experience with Agile SDLC best practices Highly desired 3 Years Experience working with TFS for purposes of source control and DevOps Highly desired 2 Years

Project Manager 2

Richmond, VA
Contract
Job 24168: Our client is seeking a Project Manager. Job Duties and Expectations Duties include research and analysis of the effectiveness, application and impact of new technologies, systems, programs and management approaches to operational services. PM should effectively facilitate work teams, conduct training, develop project and communication plans, provide team support, etc. to see that the Authority moves through project implementations in a timely and efficient manner. This position will not focus on technology projects (i.e. new system requirements or new system implementation), yet will lead projects related to our client’s Retail initiatives as well as the evaluation of program areas. This position will lead projects sponsored by operating division directors or a member of the senior executive team and will have access to subject matter experts as needed to carry out their projects. A strong background in data analysis, process improvement, business writing and stakeholder outreach is preferred. Someone with PM experience involving real estate and retail would be ideal. PM should effectively manage all phases of the project including requirements gathering, budgeting, work planning and documentation/reporting. Requirements documents should be free of substantial errors and omissions. The PM should develop and maintain an effective system to formally document and track the status of all project activities and recommendations. The PM should bring any changes, delays, or revisions to the project plan to the requestor, manager and project sponsors attention for approval. The PM should display effective leadership skills and considerable independence and initiative in managing projects and actively involve stakeholders in project implementation. Skills Excellent communications both verbally an written Required 5 Years Experienced excel user Required 5 Years PM skills (not necessarily PMP) Required 5 Years Organized and detail oriented - Ability to mutitask Required 5 Years Ability to absorb, understand and disseminate information Required 5 Years Recent experience using Agile or Waterfall methodologies Required 5 Years PM experience involving projects within Real estate or Retail Highly desired 5 Years

Business Systems Analyst

Richmond, VA
Contract
Job 24166: Our client is seeking a qualified Business Systems Analyst. This position will work on current prioritized projects. This position will also assist the BSA team with new proposals as prioritized by the business. Previous experience with a Point of Sale / Sales Audit system is desired but not required. The applicant will review, analyze, and evaluate business systems and user needs. Working with the business owner, and development team to formulate systems, which parallel overall business strategies. Experience with business process reengineering and identifying new applications of technology to solve business problems and make the business more effective. Familiarity with industry standards (including Legacy, Core, and Emerging) technologies, business process mapping, and reengineering. The applicant will assist in the preparation of project proposals which contain solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Write detailed description of user needs, program functions, and steps required to develop or modify computer programs. Facilitate the business requirement gathering for creating RFPs and SOWs. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions. The applicant will have familiarity with relational database concepts, client-server concepts, and web-based solutions. The applicant must rely on limited experience and judgment to plan and accomplish goals. The applicant will perform a variety of tasks simultaneously working in a matrixed environment. A certain degree of creativity and latitude is required. BSA Role Provide business analysis support for project requests making sure to examine build vs. buy options that may be available and align with business strategic goals. Work with technical teams to plan and conduct project design sessions prior to development iterations to identify and specify logical system design Elicit and document business requirements, business processes and flows Articulate and document user system requirements Assist Product Owners with UAT, if needed Make recommendations for the logical design of system enhancements Understand how change to a component/application impacts the whole system Work with Development Lead / System Engineer as liaison to communicate business requirements Have full understanding of business vision Make recommendations to business on best practices Ensure SDLC processes are being followed Proficiency with MS Office 2013 (Word, Excel, Powerpoint, Visio) Document and gather requirements Process Flows and Data Mapping Cost / Benefit Analysis Effectively facilitate meetings   Skills: MS Office Proficiency (Word, Excel, Powerpoint, Visio) Requirements gathering and documentation Process Flows and Data Mapping Cost / Benefit Analysis Proven knowledge of Web Application Concepts Proven knowledge of Client / Server Application Concepts Effective meeting facilitation   Skills Experience implementing large scale projects Highly desired 5 Years Expert in gathering, analyzing and documenting business and functional requirements Required 7 Years Possesses excellent analytical and problem-solving skills, with the ability to make well-thought-out decisions Required 5 Years Experience working with Point of Sale/Retail Systems/Sales Audit Highly desired 5 Years Business Process Modeling and Documentation Required 5 Years Experiencing in writing interface requirements and source to target mapping Required 5 Years

Cloud Administrator

Richmond, VA
Contract
Job 24165: Our client is seeking candidate to serve as the Cloud Administrator for the implementation of the Cardinal Program on Oracle Cloud Infrastructure hosting their PeopleSoft/Oracle applications. Work in a cross-team environment to provide multiple stable, reliable, and performance systems within the Oracle Cloud. Coordinate with multiple service providers to ensure delivery of services. Provide expert technical support for Cloud Applications to the Cardinal team.   Responsibilities: Administer PeopleSoft applications deployed in Oracle Cloud Infrastructure to achieve minimal downtime. Monitor and audit cloud-based systems. Deploy, manage and operate scalable, highly available and fault-tolerant applications in a cloud environment to ensure consistent service delivery. Report, prioritize and respond to production incidents. Monitor cloud usage to ensure that capacity is appropriate but not over-sized so that costs can be efficiently budgeted. Coordinate multiple service providers to ensure timely and accurate implementation and delivery of services. Identify cross-team issues which create risk for operations and work to resolve those issues. Provide Tier 3 technical support, troubleshooting technical issues with networks and systems. Utilize automation tools to develop automated configuration management processes. Makes recommendations that result in technical, performance, and/or cost improvements. Collaborates with the Cardinal Service provider to develop technical solutions for Infrastructure as Code. Maintains knowledge of current and emerging technologies that impact program development. Researches technologies that would enhance the Cardinal program. Manage Oracle Cloud Infrastructure account security. Request and validate network security controls are in place. Provides support for the Cardinal Identity and Access Management service, Okta, within Oracle Cloud Infrastructure. Ensures compliance with COV SEC 525. Responds to audit requests. Configure, monitor, audit, and test Disaster Recovery services to ensure readiness in the event of an outage.   Skills Manage large scale, highly-distributed application infrastructure including servers, storage, network. Required 5 Years Manage security to include certificates, and encryption. Required 5 Years Manage Linux, Windows and web application engines. Required 5 Years Manage integration and data exchange technologies Required 5 Years Develop and maintain infrastructure automation scripts (Terraform, Puppet, Chef, Ansible) Highly desired 1 Years Identify and resolve complex and critical server, database, security or networking issues and to troubleshoot client issues Required 5 Years Manage systems with Oracle Databases Required 3 Years Manage systems running Oracle Peoplesoft Desired 1 Years Manage cloud infrastructure (AWS, Azure, et al) Highly desired 1 Years Provide network configuration requirements for firewall rules, DNS, and load balancing. Required 3 Years

Customer Service/Call Center Representative

Glen Allen, VA
Contract
Job 24164: Customer Service/Call Center Representative This position performs the research step in processing claims of fraud or dispute on  debit and ATM cards. The individual will review circumstances and documentation related to claims based on Regulation E and related procedures. This role assists in the resolution of a qualified dispute or fraud transactions for the customer based on a decision matrix and chargeback criteria. This role also assists in loss mitigation for  through chargebacks and other loss recovery means. The associate must use sound judgmental decisions when reviewing claims through utilizing research skills/tools and working directly with customers and merchants to determine claim validity. Must be able to effectively manage work and remediate claims in a fast-paced, customer-oriented environment. Basic responsibilities entail but are not limited to: Review debit & ATM claims of fraud or dispute for potential chargebacks through the MasterCard process Review debit & ATM claims of fraud or dispute for possible provisional credit Maintain claims, accompanying information, and status in claims case management system Utilize investigation skills and document findings Gain extensive knowledge of Regulation E Become an expert in MasterCard chargeback rules Meet performance expectations related to productivity, effectiveness and customer experience Contact customers via Amazon Connect regularly Assist customers, banking offices and Customer Service with inquiries related to debit card claims Other duties as assigned Basic Qualifications: High School Diploma, GED or Equivalent Certification At least 1-year experience performing case or phone work At least 1-year experience with Microsoft Office Products Experience with Google Products Preferred Qualifications: At least 3 years of post-high school education or Associate Degree At least 2 years of experience performing case or phone work At least 2 years experience in a heavy customer contact environment

Application and Integration Architect

Richmond, VA
Contract
Job 24163: Our client is seeking an Application and Integration Architect to support ongoing architecture activities. The Application and Integration Architect will assist with developing an adaptive design with the other domain architects to promote the reuse of ideas, components, services, and proven patterns across various solution train activities. Responsibilities: Collaborating with EA team members and solution architects to provide a high-level, all-inclusive vision of application and development initiatives Participating in building and maintaining architectural artifacts Understanding and communicating Strategic Themes, and other key business drivers for architecture, to System Architects and nontechnical stakeholders Driving architectural initiatives in the backlog and participating in epic analysis where applicable Influencing common modeling, design, and coding practices Facilitating the reuse of code, components, and proven patterns   Requirements: 5+ years direct experience in enterprise-level application integration. Experience with SAFe architecture and proven work experience with Agile/Scrum teams. Proven experience in developing enterprise and solution level architectural designs. Proven experience in overseeing the linking of cross-functional applications between disparate business units and systems. Experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data mapping. Extensive experience with core software applications including Oracle, ArcGIS Technically fluent in programming languages, including .net. Strong background in risk management methodologies as they relate to integration/software engineering. Knowledge of relational database design and management techniques. Good project management skills and/or substantial exposure to project-based work structures, project lifecycle models, etc. Strong knowledge of system and software quality assurance best practices and methodologies. Competency with XML constructs and schemas. Confidence and experience with API protocols and schemas such as SOAP and REST. Strong understanding of end-user needs and requirements. Excellent understanding of the organizations goals and objectives. Ability to work creatively and analytically in a team environment Excellent communication and documentation skills   Skills Experience sith integration architecture and proven work experience with Agile/Scrum teams Required 5 Years Proven experience in developing enterprise and solution level architectural designs. Required 5 Years Experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data mapping. Required 5 Years Experience with scaled agile and scrum activities Required 5 Years Technical experience with large scale system integration Required 5 Years

Business Analyst 5

Richmond, VA
Contract
Job 24162: Our client is seeking an experience Business Systems Analyst. This position will work on current prioritized projects. This position will also assist the BSA team with new proposals as prioritized by the business. The applicant will review, analyze, and evaluate business systems and user needs. Working with the business owner, and development team to formulate systems, which parallel overall business strategies. Experience with business process reengineering and identifying new applications of technology to solve business problems and make the business more effective. Familiarity with industry standards (including Legacy, Core, and Emerging) technologies, business process mapping, and reengineering.   The applicant will assist in the preparation of project proposals which contain solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Write detailed description of user needs, program functions, and steps required to develop or modify computer programs. Facilitate the business requirement gathering for creating RFPs and SOWs. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions. The applicant will have familiarity with relational database concepts, client-server concepts, and web based solutions. The applicant must rely on limited experience and judgment to plan and accomplish goals. The applicant will perform a variety of tasks simultaneously working in a matrixed environment. A certain degree of creativity and latitude is required.   BSA Role Provide business analysis support for project requests making sure to examine build vs. buy options that may be available and align with business strategic goals. Work with technical teams to plan and conduct project design sessions prior to development iterations to identify and specify logical system design Elicit and document business requirements, business processes and flows Articulate and document user system requirements Assist Product Owners with UAT, if needed Make recommendations for the logical design of system enhancements Understand how change to a component/application impacts the whole system Work with Development Lead / System Engineer as liaison to communicate business requirements Have full understanding of business vision Make recommendations to business on best practices Ensure SDLC processes are being followed Proficiency with MS Office 2013 (Word, Excel, Powerpoint, Visio) Document and gather requirements Process Flows and Data Mapping Cost / Benefit Analysis Effectively facilitate meetings   Skill Created agile stories to ensure tasks aligned to complexities of the business requirements specific to Web-Based Selling Tool initiative Desired 5 Years Excellent communication, analytical, interpersonal, and presentation skills. Required 5 Years Experienced in the software development life cycle, including analysis, design, testing, project management, and implementation of sw applications Required 5 Years Elicit Requirements from firm Partners, Data Analysis Team, and other stakeholders Required 5 Years

Utilization Management Specialist

Salt Lake City, UT
Contract
Job 24161: Utilization Management Specialist Our client is seeking an individual responsible for the receiving and preparation of cases for the utilization review process. Often the first point of contact for providers, patients, and other healthcare professionals. Ensures all required patient, provider, and facility information is received and processed for utilization review. This process can include data entry, provider outreach for further clinical information, and facilitation of referrals to case management. Often tasked with clerical duties such as managing paperwork, handling data entry, engaging with providers and facilities over claims, and answering phones. Conducts nonclinical job functions on the utilization review team and is not required to interpret clinical information including non-certification of requests.  ESSENTIAL FUNCTIONS:  Coordinates entire intake process as necessary with referral sources, providers, patients, and internal team members. Entering demographic information and codes obtained via calls and via faxes. May perform all or some of the following functions: Intake, Referral, Evaluation, and/or Documentation.   Processes thorough, accurate and complete cases and new orders based upon information provided by the requester. Prepare cases for nurses to review. Effectively communicates referrals and patient information to all departments. Requirements/Certifications: Contract to Hire Basic knowledge of medical terminology. Experience with taking inbound calls. Excellent time-management and multi-tasking skills. Comfortable with and be able to thrive in an ever-changing environment. Must be approachable, polite and have an impeccable work ethic, supporting the company's culture. Demonstrates a high degree of customer focus and attention to service. Excellent communication skills, both written and verbal. Basic proficiency with Microsoft Word and Excel. Strong computer skills. Previous Intake experience. Experience and understanding of medical coding (ICD-10 codes, CPT/HCPCS, etc.). Knowledge of Microsoft Access or other databases. Education:   High School or GED

Senior Systems Analyst

Richmond, VA
Contract
Job 24160: Our client is seeking a Senior Systems Analyst. Responsibilities: Works fairly independently, this role is competent to work on the most complex projects at the highest technical level of all phases of applications systems analysis activities. Formulates or defines system scope and objectives based on user needs. Devises or modifies procedures to solve complex problems considering computer capacity and limitations, operating time and for of desired results. Is responsible for working with multiple business units in multi-platform environments on multi-project assignments. Guides and advises less experienced Systems Analysts. Monitored on project's progress and results. Errors may cause delay, expense and disruption. Skills Seeking a candidate that possesses the following abilities: Strong SQL skills Documentation/technical writing skills in order to develop and execute QA test plans Competence with UNIX/NT Servers Communication/Teamwork - Works well with others Technical Acumen/Problem Solving Skills   Education Bachelors preferred Discipline Business, Computer Engineering, Computer Science, Information Systems, Mathematics

Project Manager 2

Richmond, VA
Contract
Job 24159: Our client is seeking an experienced project manager to join the PMO/Governance Team in the reporting and metrics/ project oversight role. This is not a traditional PM role. Demonstrable experience in Power BI report configuration and dashboard design highly desired.   Description Documented experience in Power BI, Cognos or Tableau is REQUIRED - Power BI is STRONGLY PREFERRED. Must have experience managing and providing leadership and guidance to project teams, in both Waterfall and Agile settings. Proven track record in positively motivating teams and instilling accountability for on-time and within budget and scope. Successful track record for defining and implementing process improvement measures within project teams. Demonstrate understanding of project portfolio, life-cycle management and agile processes. Provide SME support for Microsoft Project Professional in an enterprise environment. Demonstrate understanding of governance processes, procedures and policies. Demonstrate competence in identifying risk areas and proactively mitigating the risks. Ability to quickly and easily adapt to changing priorities, embracing the changes to provide leadership and guidance. Strong interpersonal and communication skills. Strong technical and functional understanding of MS Project, Project Server, SharePoint. Familiar with Agile values, principles, processes and methods. Experience on a variety of Scrum teams (size, culture, co-located, etc.) Experience using reporting tools to transform and standardize data. Strong writing skills. Some experience writing and delivering training to project managers is preferred. PMP certification through PMI or VITA's PM certification are highly preferred.   Skills Demonstrable experience in report configuration and dashboard design with Power BI, Cognos or Tableau (Power BI is strongly preferred) Required 2 Years Microsoft Project Experience Required 10 Years Strong Writing Skills Required 5 Years Experience writing and delivering training to Project Managers Highly desired 5 Years Experience working in a team environment Required 10 Years Strong Project Management Experience Required 10 Years

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