Job 26594: Salesforce Developer   Our client requires the services of a technical specialist to enhance and maintain Salesforce Provider Portal for the Emergency Child Care Subsidy Program module within the North Carolina Families Accessing Services through Technology(NC FAST) application. This portal will be used by providers who are accepting and providing childcare services for children of essential workers.   The Senior Salesforce Application Developer is responsible for the overall development and product management of the Salesforce Provider Portal. Responsibilities include compiling requirements for the Salesforce application to enable varied business functions, managing risks and issues associated with design choices, supporting definition of user roles and profiles, security settings, access settings (User Profiles, Role Hierarchy, Sharing Rules and Security), and identifying opportunities for application optimization, integration, redesign, or development. This role must exhibit the ability to design applications to support business processes and reporting requirements and be familiar with the Salesforce development environments and the options available to deploy applications and manage changes on the Lightning Platform.   This role is also responsible for identifying production risks and areas for improvement, update and develop custom validations and/or code as needed based on business requirements, and support configuration updates to the Salesforce environment. The division is planning additional pandemic efforts for Emergency Child Care portal such as continuation of staff bonuses to teaching and non-teaching staff who are serving in child care facilities during these pandemic times. Also the division is planning a new initiative to pay staff salaries if they are sick or absent due to COVID and support substitute staff salaries. Division may also continue with school age family support process. In addition to the continuation of operations with Emergency Child Care portal, this position will explore options to increase usability of existing Subsidized Child care provider portal and support similar needs within the Child Welfare area in NC FAST to develop applications for new or extended functionality.   Required/Desired Skills: Salesforce Certified Platform App Builder Certification Required Salesforce Platform Developer 1 Certification Required Experience using Salesforce Platform Community, Service Cloud, and Gov Cloud Required 4 Years Experience with Salesforce Object Query Language (SOQL) and and Salesforce Object Search Language (SOSL) Required 4 Years Experience using Shield and Lightning Required 7 Years Experience with object-oriented languages such as Apex, Java, JavaScript, C#, and Ruby. Required 7 Years Experience with Model View Controller (MVC) architecture and component-based architecture Required 7 Years Experience with requirements analysis and business process design. Required 7 Years Experience with developing Lightning components (Both Aura and LWC) Required 3 Years Salesforce Certified Administrator certification. Required Salesforce Certified Service Cloud Consultant Certification. Required

Job 26593: Training & Support Specialist The purpose of the positions will be to create training content (online and live classroom training) to support organizational initiatives and business units. Strong content development skills needed. Instructional design and technical knowledge needed. This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Must be professional. Our client prefers experience with following tools: Adobe Articulate & Camtasia, MS Teams, Zoom. If candidates have experience with developing HR & Manager curriculums, creating training videos and microlearning, a plus. This position works with: Associate Director of Organizational Development, Training and Support Specialist, Learning and Development Consultant, Organizational Development Consultant and an Administrative Support Specialist.   Required/Desired Skills: Experience in curriculum design and developing training materials for adult learners Required 3 Years Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required 3 Years Strong content development skills needed. Required 3 Years Instructional design and technical knowledge needed Required 3 Years This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Required 3 Years Experience with adult learning practices, principles and procedures in classroom and on-line presentations Highly desired Preferred tools: Adobe Articulate & Camtasia, MS Teams, Zoom Required

Job 26592: Curam Developer   Our client seeks contractor resources to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) using Curam Software. These resources will have significant delivery responsibilities as part of NC FAST development, and will act as the point of contact on site for development-related questions and issues that arise which cannot be addressed by a technical consultant. They will work closely with Senior Technical Consultants on design and development issues, and may act in the role of senior technical developer. Duties include but are not limited to: leading functional and detailed requirement development, code development, Joint Application Development (JAD) sessions, functional and detailed design, and life cycle management for the implementation of NC FAST. Areas of focus will include business and workflow process modeling, and business reengineering using Curam. These activities will involve the use of COTS Curam Enterprise Framework Components, Curam Intelligent Evidence Gathering (IEG2), Curam Express Rules for Triage (CERT), Oracle, use of XML technology in Curam, Curam Evidence Framework, Subversion, and WebSphere. Responsibilities also include reporting statuses to the NC FAST Project Manager, and adhering to client policies and procedures.   Required/Desired Skills: Curam V6 Certified Developer Required Social enterprise management experience. Required 3 Years Experience as a Curam Developer with experience in the full life cycle of requirements through functional design and testing. Required 3 Years Experience in development with both the Curam Enterprise Framework and Curam Solution Modules. Required 3 Years Experience in problem identification and integration of technical skills to address and solve issues. Required 3 Years Experience with translating and communicating highly technical concepts to both technical personnel and non-IT business users. Required 3 Years Experience with creating and writing technical documents using MS Office products, Visio, Word, Excel, and PowerPoint. Required 3 Years Ability to develop relationships/partnerships with customer by responding to needs and exhibiting a sense of urgency, independently identify options. Required Ability to organize, prioritize, and follow complex and/or detailed technical procedures. Required Experience using the Curam Enterprise Framework Components, Curam Intelligent Evidence Gathering (IEG2), Curam Express Rules for Triage (CERT). Required 3 Years Experience using Oracle and Subversion. Required 3 Years Technical knowledge in the following specialized areas of web application system analysis and programming: Java, J2SE, J2EE, XML, and XSL. Required 3 Years Techical knowledge in Eclipse, HTML, Cascading Style Sheets, and Web Services standards (SOAP and WSDL). Required 3 Years Experience with Oracle database platforms and tools. Highly desired Experience with JavaScript and IBM Websphere. Highly desired

Job 26591: Please doublecheck the Bill Rate prior to filling this order. The NC Department of Health and Human Services seeks a Senior Curam Application Development contract resource to provide technical expertise to all stages of software development, including design, coding, testing, deployment, and maintenance. This role will serve as the senior resource for the development team and work across the Service Delivery Lifecycle on engineering solutions for new system rollouts and enhancements for the Child Welfare Services program by identifying and assessing complex business need that require in-depth evaluation to create solutions for implementation by the team. Duties include but are not limited to leading requirement gathering, Joint Application Development (JAD) sessions, fit gap analysis sessions, functional and detailed design, code development, and life cycle management of Child Welfare services program features. Areas of focus will include business and workflow process modeling, and business reengineering using Curam. These activities will involve the use of COTS Curam Enterprise Framework Components, Curam Intelligent Evidence Gathering (IEG2), Curam Express Rules for Triage (CERT), use of XML technology in Curam, Curam Evidence Framework, Oracle, Subversion/Bitbucket, and WebSphere. Responsibilities also include implementing Agile software development and testing approaches for entire Service Delivery Lifecycle and deployment to ensure code base is efficient, maintainable, and adhering to DHHS/NC FAST policies and procedures. This resource will work closely with Product owners on design and development of new features and application enhancement and act in the role of senior technical Curam developer.   Required/Desired Skills: Curam V6 (or higher) Certified Developer Required Social enterprise management experience. Required 6 Years Experience developing with Curam Intake, Assessment, and/or Outcome Planning case types. Required 2 Years Experience as a Curam Developer with experience in the full life cycle of requirements through functional design and testing. Required 5 Years Experience in development with both the Curam Enterprise Framework and Curam Solution Modules. Required 5 Years Experience in problem identification and integration of technical skills to address and solve issues. Required 5 Years Experience with translating and communicating highly technical concepts to both technical personnel and non-IT business users. Required 5 Years Experience with creating and writing technical documents using MS Office products, Visio, Word, Excel, PowerPoint and JIRA. Required 5 Years Experience using Curam Intelligent Evidence Gathering (IEG2), and Curam Express Rules for Triage (CERT), Modeling, Customization, Dynamic UIMs, VIMs Required 6 Years Excellent knowledge of using Curam for Eligibility determination, Dynamic Evidences, Curam Decision Assist and Batch framework Required 6 Years Technical hands on knowledge in specialized areas of web application system analysis and programming: Java, J2EE, with JavaScript, XML and XSL Required 5 Years Technical hands on knowledge and experience in HTML, Cascading Style Sheets, and Web Services standards (SOAP and WSDL). Required 5 Years Experience with Oracle database platform and tools. Required 5 Years Experience working with Eclipse and IBM Websphere. Required 5 Years Ability to develop relationship/partnership with customer(s) by understanding business need and value and responding to needs in timely manner. Required Agile (Scrum, Kanban, and/or SAFe) development experience. Required 5 Years Experience in developing User Interface using React.js. Highly desired 2 Years Experience using Salesforce Platform Highly desired 2 Years Experience with Cloud SaaS and PaaS. Highly desired 2 Years Knowledgeable in DevOps practices and Shift Left testing Highly desired 2 Years Experience with RedHat OpenShift Desired 1 Years Experience developing with Child Services or Curam Family Service Suite (CFSS) components. Desired 1 Years Experience developing with Curam Provider Management (CPM) component, especially including Provider Licensure processes and Provider Placement cases. Desired 1 Years Experience with Interstate Compact on the Placement of Children (ICPC) processes via National Electronic Interstate Compact Enterprise (NEICE). Desired 1 Years

Job 26590: Windows Server Administrator This position will be primarily focused on Application Support, Windows Server Administration, along with supporting various other technologies. Will also be responsible for evaluating, preparing and recommending technical solutions, as well as troubleshooting complex problems with a wide variety of applications. 1. System management of Commonwealth enterprise servers A. Deploy servers and applications to meet needs of project teams B. Determines server sizing and configuration C. Assists in the development of configuration standards. D. Monitors the availability of updates/upgrades, tests and installs updates/upgrades. 2. Works directly with Commonwealth staff in coordination and deployment of projects. A. Work with client’s partners and employees in deployment activities. B. Works closely with Application Teams to deploy code/applications through multiple environments. C. Attend meetings with client developers, users, and partners. 3. Perform proactive monitoring of enterprise systems A. Monitors system performance and provides statistics to identify capacity or performance problems and makes technical recommendations for appropriate action. B. Respond to alerts and resolve issues identified through monitoring tools 4. Provides direct support for system issues. A. Proactively identifies and resolves problems. B. Responds to system related trouble calls including hardware and software. C. Use software such as Remedy to report, track and resolve issues. D. Places service calls for servers and network equipment. E. Assists service providers in resolving service calls. 5. Perform related duties as required. Qualifications Minimum of a bachelors degree in computer science or related field or equivalent as well as a minimum of 4 years of experience or Associates degree in computer science or related field and 5 years of experience. Specific knowledge required in the following areas: Windows Server, Microsoft IIS, HTTP Server/Apache, TLSv1.2, Windows Schannel security and OpenSSL. Working knowledge of networking concepts and technologies - including TCP/IP, DNS and load balancing Working knowledge of security concepts and technologies - including PKI, certificate management, TLS/SSL and firewalls Strong knowledge of Microsoft Windows Working knowledge of Microsoft Office products Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines and a willingness to work off hours as needed to accommodate maintenance windows Effective verbal communication skills are required to work with all levels of the organization including management, vendors, and various internal personnel. Effective writing skills are required to produce implementation plans, server build documents and document work performed. Superior interpersonal and customer service skills required including ability to work effectively in a team environment. High level of proficiency in effective problem solving required. Working Conditions Weekend, shift work, holiday, on-call, and overtime may be required. Work may require lifting equipment/supplies. Work may require travel to and from the various Commonwealth locations.   Required/Desired Skills: MS Windows Server experience in a large organization setting Required 5 Years Microsoft IIS configuration and support Required 2 Years HTTP Server/Apache support Required 2 Years Knowledge of Red Hat Enterprise Linux Nice to have 2 Years Knowledge of Active Directory Nice to have 2 Years Knowledge of TCP/IP networking Nice to have 2 Years

Job 26589: Description: Remote Policy: Will be allowed remote work approximately 2 days per week for now if desired. Could change at any time to fully onsite. Local Candidates Only. Work Schedule: MON - FRI preferably in by 7:00 AM - 8:30 AM start/430 - 5:30 PM stop preferred. Top Skills Needed: Microsoft Office, including Excel and PPT; attention to detail/accuracy; ability to multi-task Soft Skill Requirements: Ability to work with a wide variety of people, including all levels of the organization as well as engineers to graphic designers Education Requirements: High school Diploma. MS Office certification would be nice but not required Experience with Specific companies/industries: Accounting/bookkeeping; any kind of analysis/reporting would be good too Job Responsibilities: Provide clerical and administrative support to NTEC management and staff by performing these duties: Invoice processing Enter Purchase Requisitions Expense Reports (BTM processor) review transactions for accuracy (G/L account numbers, cost centers, Projects/WBS numbers). NOTE: Employees are to process their own Flex Cards. Order and maintain office supplies (to include Castlewood Rd). Schedule meetings; reserve meeting rooms; order lunches.  Metering Solutions Monthly Metrics Collect, compile and analyze information and data and update the AMI Dashboard and AMI Readings Spreadsheets. Ensure data integrity as it relates to reporting and analytics. Maintain and communicate performance metrics. Update the Management Report. Load monthly metrics and reports etc. into the AMI SharePoint site. Scan AMI opt-out letters and enter into AMI opt-out SharePoint site. Manage Fleet for the NTEC Team. Process new orders and change requests and verify Fleet records periodically for accuracy (employees/Cost Centers). Comprehensive knowledge of the company or department procedures associated with business processes or functions. Ability to prioritize work and exercise considerable discretion in the performance of duties. Strong oral and written communication skills. 2 - 4 years general office experience. Strong skills using a spreadsheet, word processing, and graphics applications, and SAP. Ability to manage multiple activities and resources. Strong personal computer skills. Strong analytical and problem-solving skills. Compiles regular and special reports using established formats and procedures. Resolves discrepancies and may communicate with a variety of administrative and professional employees within and outside the company.

Job 26588: Sr. Business Analyst   DESCRIPTION OF WORK: This client services assist young children with developmental delays/disabilities and certain established medical conditions. It is seeking a Business Analyst to support the business process analysis. The BA will use client Business Analysis Team tools and templates to communicate requirements to the NCEI solution providers. The project is expected to be utilizing the agile methodology. RESPONSIBILITIES Identifying and documenting current and state process workflows Developing documents such as: Business objects inventory list Reports, email notifications and Forms List, Email Notifications/Letters Inventory List, User Stories, Permission Matrix, Wireframes Additional development of documents may include but is not limited to: entity relationship diagrams, data dictionaries, system context diagrams Assisting in performing functional and integrated testing Preparing and maintaining project documentation and artifacts including analysis, reports and user documentation Working with project manager, vendor developers, and end-users to ensure application designs meet business requirements Providing UAT support, including developing test scenarios and cases using DHHS methodology Supporting required system go-live activities Documenting gap analysis Track delivery and review/approval progress of each deliverable in accordance with approved Project Work Plan and RAM Attending PMO meetings Employee will perform other related work as required The employee will travel in the local Raleigh area to attend meetings   KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES: Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications Strong writing and communication skills Collaboration and relationship-building with their team members and clients Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors Ability to act independently with sound business judgment and thrive in environment with diverse communication styles Ability to prepare and present oral and written documents clearly and concisely Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines Understanding of Software Development Lifecycle (SDLC) concepts and process Knowledge of and experience with IT Service Management best practices and principles Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups Healthcare or education data reporting systems experience is desired Must have familiarity with agile methodology, tools and frameworks, i.e. scrum, Kanban   Required/Desired Skills: Extensive knowledge of business system analysis techniques and testing methodologies Required 7 Years Demonstrated experience in gathering business requirements and development of business rules and process flow. Required 7 Years Proven experience with business process design, definition and/or re-design. Required 7 Years Experience with Business Analysis methodologies and problem solving Required 7 Years Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project Required 7 Years Excellent communication skills (both verbal and written) Required 7 Years Experience in development of procurement related documents including RFP and evaluation criteria. Highly desired 5 Years Demonstrable analytical skills and an attention to detail. Required 7 Years Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills. Required 7 Years Experience working for State government Highly desired 5 Years Healthcare related experience Desired 3 Years Knowledge Creating Context Diagram and Functional decomposition Required 5 Years Demonstrated experience with both waterfall and agile projects Required 5 Years Comfortable working in an environment that is driving toward agile transformation while continuing to operate within a mature waterfall structure Highly desired 3 Years Experience with Jira, SharePoint and other tools Highly desired 4 Years Experience with software implementation projects and with Cloud technologies Required 3 Years  

Job 26587: Data Integration API & ETL Developer   Our client seeks contractor resources to serve as a Data Integration API and ETL developer is responsible for creating real-time, on-demand, batch and scheduled data interfaces and processing between systems and applications, both internal and external. This position will partner with key data stakeholders, IT leadership and managers, and architecture leads for the purpose of supporting the Departments data interfacing, processing, and reporting needs.   Responsibilities include: Working with Data Architects, Analysts, and Data Scientists to aid in data modeling efforts. Conductng optimization, troubleshooting and debugging, and reporting regularly on health and performance of data exchange and processing jobs. Assisting in discovering, evaluating, and qualifying new technologies around application data integrations via ETL and APIs. Partnering with stakeholders to establish and maintain policies, procedures, operational standards. Helping business in leveraging the data interfaces for reporting. Configuring integrations between applications and data sources such as Oracle, AWS RedShift, Salesforce, Dynamics, etc. Designing integration solutions in ETL and SOA patterns and monitoring and maintaining interface gateways and integration life cycles. Implementing, executing, and testing ETL imports and exports. Establishing API and Service Bus management on PaaS and IaaS middleware platforms. Creating XSDs, WSDLs, and XSLT Transformations between source data formats and XML Schemas. Defining, creating and consuming web services (SOAP, REST) and micro-services.   Required/Desired Skills: Experience in data modeling, OLAP design, and implementation of APIs and ETL processes, procedures, and execution for data cleansing, and refreshes. Required 7 Years Experience with integration via web-services, and API and ETL management. Required 5 Years Hands on implementation experience with Dell Boomi Required 5 Years Strong technical experience, knowledge and understanding of micro-services architecture. Required 5 Years Knowledge and understanding of reports design and development in Tableau. Desired 5 Years Hands-on experience building integration patterns; processes; managing, deploying and supporting API's. Required 7 Years Experience with enterprise level cloud-based development, deployment, and auditing, with PAAS, IAAS, and SAAS models. Required 5 Years Expertise with serverless data integration service and ETL using AWS Glue. Highly desired 3 Years Knowledge and understanding of interfacing with Amazon RedShift. Highly desired 3 Years Experience with Oracle and PL/SQL. Required 7 Years Experience leveraging common frameworks such as message queuing, caching, complex mapping, branching, and parallel processing. Required 7 Years Strong understanding and knowledge of data formats JSON, XML, Flat Files (CSV, Fixed-Width). Required 7 Years Strong interpersonal communication skills, and ability to collaborate in problem solving. Required 7 Years Experience with troubleshooting & debugging. Required 7 Years Knowledge of compliance frameworks such as PCI, SOX, SOC 2, ISO 27001 and ability to apply their requirements and concepts to complex environments, Required 7 Years Proficiency in scripting languages e.g., Groovy, JavaScript, Python, Perl, Bash, JSON, etc. Nice to have 3 Years Experience with AWS, Azure or GCP background (preferably all three), high-level programming or sys admin. Nice to have 3 Years

Job 26586: User Experience Designer   Our client seeks a User Experience Designer with a keen eye for detail to craft highly engaging and intuitive data visualization experiences across reporting tools and technologies using NC FAST unique design thinking and execution methodologies as well as deliver simple and representative data effectively in engaging forms.   This role will use Visual Experience design with a focus on functionality, capture user emotions, and brand with the Wow Factor. Tasks include performing user research, usability testing, electronic and paper prototyping, interaction design and data visualization to create design deliverables appropriate to the project including flows, diagrams, mockups, interactive prototypes, specs, assets for stakeholders, validation with users and engineering teams.   This role will participate in development of definitions and documentation for the User Experience style guide patterns and behaviors, create wireframe layouts for pages that present content and functionality with intuitive clarity and balance. Responsibilities also include working with user research to aid to validate design hypothesis and analyze and apply to user-centric design solutions.   Required/Desired Skills: Experience in a User Experience Design role Required 5 Years Demonstrated experience using visual design, UI, 2-clicks and UX principles. Required 5 Years Strong understanding and hands-on experience with material design principles and micro-interactions. Required 5 Years Strong experience and understanding of color theory, image composition and typography Required 4 Years Excellent time management skills. Required Experience working in an agile development environment. Required 5 Years Ability to deliver production-ready digital assets in a wide variety of formats. Required Demonstrated attention to detail with a high degree of accuracy. Required 4 Years Experience with design frameworks and visual design software Required 4 Years Experience with Adobe Creative Cloud (XD, Photoshop, Illustrator) and Sketch Required 4 Years Ability to collaborate with a team of non-designers to make complex things simple. Required Demonstrated success and a portfolio of strong creative work Required 3 Years Experience working in low-code to no code platforms such as Salesforce, Microsoft Dynamics, Tableau, and PowerBi Desired 4 Years

Job 26585: Senior Systems Analyst   The individual in this position will provide technical support for the applications used by Information Technology, Corporate Security and Compliance groups with our client, as well as assist with support within the teams portfolio across a wide variety of applications and technologies. The selected candidate must be well versed in all phases of applications systems analysis.   Responsibilities: Conducts system design and business information flow studies Recommends appropriate computer platforms, workstations, security devices and communication protocols required to support specific related business processes and information flow Develops technical specifications, system use cases, and wireframes. Conducts unit, system, and integration testing Support of applications and infrastructure in both Windows and Linux environments. Responsible for working in multi-platform server environments on multi-project assignments. Maintains and manages defects list, remediation, and testing Qualifications 5+ years experience in developing conceptual and detail design for application software, technical analysis/documentation, development of use cases/scenarios, application change management and application testing is required Experience working with solutions supporting IT Corporate Security and compliance programs is strongly preferred Experience working with the following technologies: Windows/IIS servers, Citrix, WebLogic, Oracle and SQL Server databases, MS Access, RedHat Linux, FTP/SFTP, XML, HTML, Web services, Distributed Computing, Active Directory Preferred Corporate Security Experience: AMAG, WinDSX, DVTEL, Videofied / Frontel, CCure, or Gurucul Proficient in supporting batch data loads and application interfaces Proficient in installing and upgrading vendor products in Linux and Windows environments Prior success working with third party vendor support centers Experience supporting firewall protected applications

Job 26584: Desktop Support Technician Our client needs a Desktop / Technical Support Technician to support a medical facility that has over 200 IT devices (desktops, laptops, and printers). To assist DVS IT Management with integration, management, and support of the Information Technology program for the Virginia Veterans Care Center (VVCC). Will independently provide IT administration and technical support for agency specific software and hardware systems.   This position requires the following skills: Knowledge on setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.). Expert knowledge of installing, troubleshooting, administering Windows Operating System, Microsoft Office suite, Internet Explorer, Google Chrome, McAfee Anti-Virus Software, Adobe Acrobat Reader/Writer, and other commercial business software products. Knowledge with setup, configuration, and troubleshooting of Android and Apple mobile devices. Working knowledge of supporting and troubleshooting Ethernet based LAN/WAN environments, including network protocols and concepts (TCP/IP, DNS, DHCP, etc.) Expert working knowledge and experience with E-mail application installation, administration, troubleshooting and training (Google Suite, PST files, calendaring, distribution lists, etc.). Basic experience with IT inventory control, ticketing system and reporting. Basic experience with analog and digital phone configuration and troubleshooting. Good understanding of Network and IT security. Possesses professional and courteous attitude with customers, team members, and support vendors; and has the ability to communicate clearly and effectively with each. Possesses excellent customer service skills and is teamwork oriented. Possesses excellent problem solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner. Possesses good organization and time management skills. Possesses the ability to create documentation on technical issues and solutions that are easy to understand. Ability to lift up to 50 lbs. frequently and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing.   Skill Name Required/Desired Amount of Experience Sr exp installing, troubleshooting, administering Windows OS, Microsoft Office suite, Internet Explorer, Google Chrome, McAfee Anti-Virus SW Required 6 Years Knowledge with setup, configuration, and troubleshooting of Android and Apple mobile devices. Required 6 Years Working knowledge of supporting and troubleshooting Ethernet based LAN/WAN environments, including network protocols and concepts (TCP/IP, DNS, DHCP) Required 6 Years Expert working knowledge and experience with E-mail application installation, administration, troubleshooting and training (Google Suite, PST files, c Required 6 Years Basic experience with IT inventory control, ticketing system and reporting Required 6 Years Basic experience with analog and digital phone configuration and troubleshooting Required 6 Years Good understanding of Network and IT security. Required 6 Years Possesses the ability to create documentation on technical issues and solutions that are easy to understand Required 6 Years Ability to lift up to 50 lbs. frequently and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and Required    

Job 26583: Senior Technical Project Manager ABOUT THE ROLE: Technical PM responsible for managing technical projects from design, testing, implementation, and follow up. Completing various project milestones, timelines, and plans across the client’s Central Office and 14 facilities.   This resource would need to be a PMP certified (REQUIRED) and VITA PMDP qualified (agency prefers they have this coming in but they can obtain within 2 weeks of startingsee below). It is important that they are skilled with scope and change management and working with VITA to stand up the appropriate network infrastructure to support enterprise wide application implementations including all 12 facilities. Must also be familiar with utilizing project management skills and techniques to manage application implementations to complete on time and on budget. This includes working collaboratively with vendors for all stages of the project including planning and coordinating testing and training at all facilities. Among those projects: SQL 2008 server upgrade/migration project currently underway (All agency departments and facilities) Dietary System (CBORD) Application Replacement Incident Management System (CHRIS) Replacement ServiceNow implementation in the IT Support Department   The commonwealth Project Manager Development Program (PMDP) is supported by the PMDP application. The application is used to register as a project manager (PM) with the commonwealth, and to track qualifications and PM experience over time. Supervisors of PMs will use the application to authenticate candidate PM qualifications and experience. The PMDP program also maintains repositories of project management "best practices" and "lessons learned." DAY TO DAY Develop and refine project plan with scope, milestones, schedules, and resources for technical projects Track project progress and report project status to all stakeholders utilizing project management tools to facilitate planning and tracking (working exp with Agile methodology preferred) Manage and track changes to scope, priorities, schedules and resources Work closely with executive leadership and the clients to coordinate task schedule and resource allocation, resolve conflicts, and maintain full visibility of multiple projects Communicate effectively with all stakeholders for regular status reporting and on escalations Identify and mitigate any potential issue that may impact the deliverables Manage the progress of the projects ensuring an on schedule, on budget delivery. Effectively manage change. Ensure that the project team is tracking to commitments. Requires working closely with business owners and leadership team to oversee the effective configuration, implementation, deployment and use of licensed products.     Required/Desired Skills: Strong foundation in project management principles, processes and methodology (Agile preferred) . Required 10 Years Technical background, preferably in enterprise networking including IP addressing, routing, VPNs, Firewalls, etc. Required 10 Years Demonstrated ability to manage multiple concurrent projects with significant visibility to the client executive teams. Required 10 Years Demonstrated experience managing highly visible strategic and demanding customers. Required 10 Years Strong influential management experience. Required 10 Years Strong effective communication skills Required 10 Years 4-year degree in Business Administration, Computer Science or related field or equivalent (preferred) Required 10 Years PMP certified Required Willing to complete Part 1 of the VITA PMDP training (available through website) within 2 weeks of starting Required

Job 26582: SQL Server Developer OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is for the candidate to provide the ongoing technical maintenance and support of the DAVE system, Local Registrar Reconciliation System , fetal Death system, EVVE, PA VR Inquiry for BHSR. The candidate will also support the implementation and migration from DAVE to PA VRMS.   Provide technical support for all Vital Records applications. Actively engage with the project teams focused on the migration from DAVE to PA VRMS and online storefront. Support od COVID-19 reporting and data extract from DAVE.   OPERATIONAL REQUIREMENTS This position is responsible for completing the work assignments related to the ongoing maintenance and support of the DAVE system, Local Registrar Reconciliation System , Fetal Death, EVVE , PA VR Inquiry systems for BHSR. The work includes analysis, design, development, implementation, maintenance , testing , data extraction, reporting of all applications supporting Division of Vital records and Division of Statistical Registries. The contractor will be required to: Understand the DAVE architecture model. Assists in application deployments as needed. Incumbent shall use industry best practices and object-oriented techniques during all phases of development and will perform code review of other developers, thus knowledge in this development languages is essential to this job. Meets regularly with the application team to establish work assignments, project scheduling, research projects. Supports implementation and migration to PA VRMS and provide support post implementation. Assists in developing and maintaining technical documentation, assists the application development team in the HHSDC established best practices with regards to coding, documenting, unit testing and integration of new and changed code. Adheres to the Bureaus Project Management Office and SDLC methods and procedures. The incumbent shall perform business analysis and project management tasks as needed by the team lead.   CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS The incumbent should be proficient using Microsoft Visual Studio and Microsoft SQL Server Management Studio. The incumbent must also have experience working with ASP.net, VB.net, JavaScript, XML, SQL Server Databases, SSIS, SSRS, Web Services, IIS, HTML, Microsoft Access and Crystal Reports. Familiarity with Azure Dev Ops and SharePoint is also required for this position. Experience developing analytical databases using SQL Server Analysis Services. Experience developing relational databases using SQL Server. Experience developing reports using SQL Server Reporting Services. Ability to present ideas (including complex data) to a varied audience effectively, both orally and in writing. Ability to learn and develop expertise in proprietary software and agency database systems. Ability to balance work between multiple projects and possess good organizational skills. Ability to work collaboratively and effectively with colleagues, and as a member of a team.   Required/Desired Skills: Microsoft Visual Studio Required 10 Years Microsoft SQL Server Management Studio Required 10 Years ASP.net, VB.net, JavaScript, XML, HTML Required 10 Years SQL Server Database development Required 10 Years SSIS, SSRS report development Required 10 Years Web Services, IIS Required 10 Years Crystal Reports Required 10 Years SQL Server Analysis Services Required 10 Years Familiarity with Azure Dev Ops and SharePoint Required Experience in balancing work load between multiple projects. Required Experience in presenting ideas to varied audience effectively, both orally and in writing. Required

Job 26581: Duties/Responsibilities: Participating in administrative duties such as preparing files for imaging, reviewing and re-directing email, copying, scanning, and processing incoming and out-going mail. Coordinate with staff member to ensure Partial Claim, Deferment and Modification documents are ordered and processed in a timely manner.  Initiates telephone calls to clients and answers client calls promptly. Must also be willing to answer telephone calls of other departmental colleagues that are not available. Provide backup support for multiple functions of Loss Mitigation as needed.   Knowledge/Skill Requirement: Minimum of one year of related experience is required. (Mortgage Banking, or Real estate experience preferred.) Previous experience working with MSP/Fidelity (preferred). Highly proficient in Microsoft Office (Excel, Word, Power Point, email)  Excellent business communication skills and ability to multi-task are critical.  Strong organizational and interpersonal skills required. Meet deadlines and have strong attention to detail skills when reviewing legal documents. Attendance is extremely important and position will be held on-site.

Job 26580: Help Desk Coordinator   This level is staffed by individuals who have help desk & call center experience delivering excellent customer service.   This position is 100% phone support.   Working knowledge, or experience in the following areas is required: Computer hardware/software, iDevices, Tough Books, Windows 7 & 10 OS, MS Office suite, Share Point, Active Directory, Skype, Mainframe, Print management tools, and Experience working with ticketing systems. ServiceNow ticketing system experience is preferred. Strong analytical/troubleshooting skills with experience identifying issues quickly to determine if the solution can be applied during the call or if the issue requires escalation is also required.   Additional experience and qualities desired include: Personable and approachable, Excellent communication skills, strong typing, writing and reading skills, active listening skills, experience working and contributing to a team environment supporting contacts via phone, email, and self-service portal Ability to identify and solve problems quickly/escalate issues efficiently Familiarity with knowledge process for creating procedural articles is desirable Ability to multitask while client is on the phone by researching knowledge and documenting tickets, Demonstrated competency in logical and analytical thinking Experience in the adaptation and application of rapidly changing technology to business needs Proficient at exercising self-discipline and mindfulness in open call center environment, Experience working in contact center environment where the importance of adhering to scheduled breaks is measured Experience working and performing well in environment where individual performance metrics and scores are measured monthly Ability to work any 8 hour shift within 6AM-6PM EST time span as needed Flexibility to support 24x7 shifts during inclement weather events including Holiday and weekend as needed.   Top Skills Recent and Relevant Help Desk Experience Great Customer Service Skills, Strong analytical, troubleshooting and typing skills At least 1 yr of IT Phone Support experience

Job 26579: IT Engineer III   FIREWALL ADMINISTRATOR: Analyze and resolve technical problems for established environments. Provide remediation solutions for issues related to infrastructure and systems. Perform special project related tasks as assigned. Comply with policies and procedures as required. Hands-on individual with excellent communication skills will be interacting with multiple end users / stakeholders every day   SKILLS AND ABILITIES: At least five years working in an environment with exposure to and hands-on responsibility for large data center operations and multi-location network architecture. Well versed with Fortinet firewalls, management and logging platforms as well as experience with other platforms such as Palo Alto and Juniper Netscreen. Solid experience supporting Fortinet firewalls, management and central logging systems is required. Must be experienced with other firewall platforms such as Palo Alto and Juniper Netscreen and experience with firewall conversions is preferred. Demonstrated ability to complete strategic infrastructure projects, provide status updates to management, and successfully complete a wide range of infrastructure projects. – Demonstrated ability to effectively interact with individuals and groups both within and external to the company to achieve desired results, analyze an issue/problem, and make recommendations for an effective and efficient resolution. Excellent verbal and written communication skills. Proven commitment to providing excellent customer service within all dimensions of the job duties on a consistent basis.   Top Must Have Skills: Fortinet firewall and management system administration Advanced troubleshooting skills Experience managing firewalls across a large enterprise and remote locations.   Top Nice to Have Skills: Palo Alto/Juniper Netscreen experience Scripting/coding Experience with other non-firewall security platforms or authentication systems   Specific companies/industries experience: Candidates with experience in the Energy sector or that have experience with ICS systems would be a plus, but not required.

Job 26578: Workstation & Printer Support Specialist Our client is seeking a Workstation & Printer Support Specialist candidate with experience working in a Microsoft Windows environment. The successful applicant will have a background in the management of Microsoft Windows 10 devices, iOS devices, Apple OSX devices, and managing (MFP) printer fleets. Incumbent is responsible for daily workstation operations at the Delivery Center Server Farm location. Incumbent will provide maintenance and support of endpoints both on-site and remote. Responsible for the implementation, management, support and maintenance of various system software products and hardware components that comprise enterprise endpoint computing. Incumbent will provide system engineers with technical support for break/fix issues as needed. Monitor Remedy Incident queue for reported issues, both on-site and remote. Perform physical endpoint support tasks including, but not limited to Windows imaging via SCCM OSD process, asset management, sending and receiving of equipment, serve as point-of-contact for Lexmark printer fleet, and participate in projects as determined by the Delivery Center Endpoint Manager. The candidate will be responsible for maintaining device compliance and health; this includes tracking down PCs that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues. Essential Responsibilities Monitor Remedy incident queues for issues, take ownership and assist customers as needed Keep all support tickets up to date and well documented Update technical support documentation as needed and create new documentation on issue resolution for other teams Actively works with other Endpoint technical teams including SCCM, SCOM, and Active Directory Engages with vendors as directed by the Endpoint Manager to troubleshoot and resolve technical issues Other duties as assigned by the Endpoint Manager Obtain requirements and work closely with technical teams and management to deliver robust and secure solutions for technical issues Have knowledge with a variety of software tools, including those related to support and implementation of endpoints Provide consultation and knowledge transfer with respect to software tools, hardware components, and peripherals Have a strong track record of understanding and shows interest in current and emerging technologies demonstrated through training, job experience, certifications, education and/or industry activities Be a strong team player - collaborate well with others to solve problems and actively incorporates input from various sources Demonstrate a customer focus - building and maintaining strong customer relationships Have strong analytical problem-solving skills - can communicate in a clear concise manner and effectively relays information to management; anticipates obstacles and develops solutions for resolution Be change oriented - actively generates process improvements, supports and drives change, and confronts difficult circumstances in creative ways   Required/Desired Skills: Prior experience supporting Windows 10 and MacOSX devices in organizations with 500+ users Required 3 Years Three (3)+ years of relevant experience supporting endpoints as listed in Complete Description above Required 3 Years Basic workstation management knowledge of SCCM Required Experience with Microsoft PowerShell, batch, and VB script languages Required Technical writing and documentation library management Required Basic Knowledge of IT Project Management techniques and processes Required Valid Pennsylvania Drivers License and reliable transportation Required Microsoft Windows 10 and Apple OSX administration experience Highly desired CompTIA A+; or equivalent combination of education and experience Highly desired

Job 26577: Duration: 1-year contract   Description: 1 to 2 years related experience. Ability to continually analyze information and data throughout the day in the performance of duties and responsibilities. Ability to manage multiple activities, remote resources, and constantly changing priorities. Good analytical and problem-solving skills. Ability to learn company and department procedures associated with field metering support and their application. Ability to work independently and within a team environment. Good general computer skills with word processing and database applications. Ability to learn specific systems such as SAP, CBMS, and SOAR. Strong keyboarding skills. Strong oral and written communication skills. Ability to work non-traditional shifts. Associate's degree a plus. Top 3 Required Skills * 1) Problem-solving skills. 2) Communication 3) Self-management * High-Level Project Overview:  Position requires discipline to work at home and produce quality work. Multiple applications used to do analysis and determine the next steps in resolving customer meter reading issues. This includes working daily reports that are time-sensitive. Training will be conducted one on one and performed remotely. The candidate will need to be able to work under pressure and multi-task. Some telephone contact with field staff is also required. * COVID Remote Policy:  We follow the CDC guideline when in the office. * What makes this position unique or exciting?  Multiple applications used to identify what caused the issue and determine how to resolve it within guidelines established. Can be busy at times with end-of-day processes where field staff reports end-of-day work and system issues. * Interview Process Overview (High level): Need the ability to analyze and strong problem-solving skills  Communication skills are a must to handle the incoming calls from the field staff  Able to manage the day to day assigned activity from home with little oversight from leadership

Job 26576: Website Designer In order to provide coordination and oversight of the Office of Epidemiology’s (OEpi) webpages, our client is hiring a Website Designer. They are committed to improving the accessibility of public health information to the members of the public, including those with visual impairment.   The Website Designer supports these efforts by providing website design expertise and experience with Section 508 accessibility remediation. This Website Designer will be a member of OEpi's Policy, Administration, and Communications Team (PACT) which provides strategic, office-level support across divisions.   Position Responsibilities: Manage and coordinate COVID-19 webpages for the Office of Epidemiology in coordination with the Office of Information Management web team. Update websites as-needed. Assure accessibility and Section 508 compliance for all web content. Assure design of the webpages is responsive to multiple devices. Serve as a technical expert and resource for the Office of Epidemiology for website design.   Additional Information Ability to work remotely (must have access to reliable internet). Ability to work up to 40 hours per week.   Required/Desired Skills: Bachelors degree in Communication Arts and Design, Computer Science, or related field of study or a minimum 3-5 years of work experience Required 3 Years Experience with website design using WordPress. Required 3 Years Expert knowledge of Section 508 provisions and related application to policy, products, and services Required 3 Years Operational knowledge of assistive technology (i.e. JAWS, Dragon, ZoomText) Required 3 Years Experience with Public Health or related field Required 3 Years Enthusiastic team member with the ability to communicate effectively with both communications staff and subject matter experts Required 3 Years Ability to work with Microsoft software packages. Required 3 Years Effective problem-solving and decision-making skills and the ability to work independently Required 3 Years

Job 26575: Business Analyst As part of the ITSM team, this position is accountable and responsible for independently performing high-level administrative and consultative work as it relates to Telecommunication Integration with IT Service Management and the ITIL Methodology. This position fulfills the Business Analyst role for multiple ITIL based processes. DESCRIPTION OF DUTIES: The Business Analyst is responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals. This positon is accountable and responsible for the following duties.   Defines and documents customer business functions and processes. Schedules, provides meeting agendas, and conducts facilitated workshops for requirements analysis. Consults with Process Owners and Managers to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access. Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the enterprise. Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training. Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes. Contributes to the plans, organizes and conducts business process reengineering/improvement projects. Researches and prepares statistical reports. Consolidates information into cohesive and understandable correspondence or other written form for use in management decision-making. Conducts change impact analysis to assess the potential implications of changes and documents business rules, functions and requirements. Participates in system integration testing, user acceptance testing, and testing of new system functionality. Provides technical assistance in training, mentoring, and coaching professional and technical staff. Provides work direction to one or more technical or administrative staff or acts as a team lead on designated projects or assignments. Reviews design and technical requirements to ensure that business and functional requirements are met. Ensure that the customers goals and requirements are met. Must be able to estimate and plan own work. Must be able to meet schedules. Assist PM in developing estimates for projects. Escalates issues to management as appropriate. Prepares project change request documents and estimates for approvals. Responsible for RAID documentation based on meetings and interviews. Attends assigned application and subject-matter meetings as advisor/consultant. Assists in the development of standard documentation, layouts, templates and terminology. Ensures all documentation follows standards.   DECISION MAKING: Recommend decisions to process changes, based on analysis, process team, and SME input Recommend decisions on technology alignment with the process, for TBO review and approval.   ESSENTIAL FUNCTIONS: Work independently and as a team member. Communicate effectively, both orally and in writing. Interact with executives, various levels of management, Agency IT Managers and CIOs. Use a computer and current Windows and MS Office suite products. Build detailed diagrams with Visio for Organization and Process relationship. Proofread documents accurately, using proper spelling, punctuation, and grammar. Organize and present process-related information, both orally and in writing. Read and interpret IT Service Management materials.   Required/Desired Skills: 4 year college degree or equivalent technical study Highly desired 4 Years ITIL V4 Foundation Certification Highly desired 4 Years Business, technical, or integration consulting Required 5 Years Extensive experience with a broad range of enterprise level application development and IT services Required 3 Years Experience in Business analysis / design for Telecom Services Highly desired 2 Years Excellent communication and interpersonal skills Required 5 Years Experience in process development and mapping Required 4 Years

Job 26574: SharePoint Developer Our client’s Web Services group is seeking an Expert Level SharePoint Developer Architect for its internal and public facing SharePoint implementations. The person will be responsible for developing and managing SharePoint sites & applications developed within the client’s SharePoint environment, analyzing business units needs, Developing custom VueJS PWA apps with SharePoint 2019 backend using CSOM, developing custom c# SharePoint solutions to include timer jobs, event receivers, designer & nintex workflows, and developing powershell scripts to update and modify the SharePoint environment in bulk. Strong experience with SharePoint 2019 search, search rest api or CSOM and very large site collections. Support end users and other Teams using SharePoint. Work with Customers to define ideal site metadata, layout, structure, storage and information architecture. Qualifications: Able to understand complex requests from customers and analyze to provide an ideal solution whether in SharePoint or not. Creates maintainable solutions across multiple farms, site collections and tiers. Able to work with Change Management systems to deploy code and manage solutions. Able to use Azure DevOps for Agile development and GIT for source repository. Ability to work with and assist SharePoint administrator team with scripting efforts as required. Able to use SharePoint Information Architecture to provide optimal search experiences. Configure sites to use a wide array of custom SharePoint Permissions using active directory. Creation/editing of list and library-driven SharePoint web-part pages, as well as pages containing static HTML content with a focus on using out of the box functionality. Clearly communicating status reports, in verbal and written form. Collaborating as a dedicated team member and demonstrating the ability to clearly communicate with other team members   Required/Desired Skills: SharePoint 2013/2016/2019 overall development experience Required 7 Years Experience building large OOTB SharePoint repositories with custom HTML/CSS/JS UI applications. Required 7 Years VueJS with SharePoint backend Required 3 Years Experience modifying SharePoint via PowerShell Required 3 Years Visual Studio / C# SharePoint solution development Required 3 Years SharePoint Designer / Nintex workflow Experience Required 3 Years SharePoint CSOM/REST API experience from C# & JavaScript Required 3 Years Git experience Required 3 Years Azure DevOps Required 3 Years  

Job 26573: Project Planning Scheduling Analyst Our client is seeking candidates with prior experience handling logistical duties related to program planning and scheduling. Responsibilities: Prepares, develops and coordinates the integrated master plan and integrated master schedule to meet all program objectives. Ensures major projects and program schedules and plans are horizontally and vertically integrated across company functional groups including finance, engineering, material, manufacturing, and quality. Tracks plans and schedules, performs risk analysis, identifies and resolves critical path and network logic conflicts. Utilizes Gantt, PERT, milestone charts, earned value management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas.  

Job 26572: EMV/Encryption Specialist   Our client is seeking an Expert Level Technical Specialist. The contracting technical specialist position will serve the key subject matter expert for EMV / Encryption technologies for the Common Payment Processing Project and the iNovah Payment Card System (IPCS). Responsibilities: Provide project support to the system deployment team, in respect to the integration, installation and configuration of EMV and encryption technology for our iNovah credit card solution. Assist the deployment team by creating integration, installation and configuration documents to support the project. Provide technical expertise with respect to EMV and encryption capability and assist in integration of our current line of business applications for the next generation credit card solution. Collaborate and coordinate the IT services needed with the various teams (Security, Network, Infrastructure, Operations and any other teams) to ensure successful delivery of the project. Receive, log and fully document the support plans for the support team, the various help desk, other service delivery staff and users; Will investigate problems and other requests for the project team to support the deployment team and determine appropriate actions to be taken to solve these problems. Escalate 3rd party software and hardware issues to vendors; insuring proper attention is given to the issue depending on severity and impact to project schedule. Provide communication on updates and issues to the users, the management team, and development teams. Communicate technical information to a variety of internal and external stakeholders both verbally and in writing. Prepare test and production environments for all new release to include assisting with documenting the AADs and firewalls to be used to create the changes in OTRS. Assist with quality assurance test efforts where appropriate and applicable. Assist with the creation of help guides and training manuals.   Required/Desired Skills: BS/BA or equivalent work background plus 10 years of IT Management experience in a distributed web services and enterprise software environment Required 7 Years Experience in EMV and encryption technology with POS solutions Required 7 Years Experience providing production support or similar role. Required 7 Years Experience in card payment solutions and retail POS solutions Required 7 Years Experience in working with Windows Server environment Required 7 Years Experience in Systems Integration, SOA & Web Services Required 7 Years Experience in integrating .NET application with mainframe applications Required 7 Years Experience with XML Required 7 Years Good understanding of capabilities of the .NET web apps and thick client applications Required 7 Years Knowledge of SQL Server, Reverse Proxy, Load balancing, URL rewrite etc. Required 7 Years Work with other IT Teams: Architecture, Security, Infrastructure, Integrations, Client Services, Database Required 7 Years Strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and PowerPoint) Required 7 Years Written and verbal communications are clear, concise and achieve intended objectives Required 7 Years Problem Diagnosis skills [i.e., discovery, replication, troubleshooting, resolution, verification, communication and/or escalation as required] Required 7 Years Demonstrated ability to multi-task and prioritize projects and tasks Required 7 Years Able to problem solve independently as well as part of a team Required 7 Years

Job 26571: IT Program Administrative Specialist THIS IS NOT A HELP DESK ROLE! This person will be supporting the IT team as a IT Proj Coordinator/Admin and background within IT is required. The IT Administrative Specialist operates in a fast-paced environment and is an integral member of our client’s Division of Information Technology Division (DIS). This position reports directly to the DVS Chief Technology Officer (CTO) The IT Administrative Specialist is responsible for the organization and coordination of the client’s IT Division office operations, procedures, and resources to facilitate organizational effectiveness and efficiency. The IT Administrative Specialist provides operational support to the client’s headquarters office with assigned duties involving a combination of business process execution, data analysis and management, training and documentation tasks, and performance monitoring and task coordination. The IT Administrative Specialist provides administrative and programmatic support to the CTO and all of his direct reports. Performs duties in support of the Information Technology Division and all sections that exist under this division: IT Operations and Support, IT Security, Project Management, Telecom cordination and Asset Management. This position will: ensure IT databases, spreadsheets, and various other documents are accurate and properly managed, manage IT helpdesk and telecommunications functions, prepare reports, draft communications and presentations for the CTO, and assist the CTO with providing oversight duties to ensure the DIS is operating efficiently and effectively. Responsibilities: Ability to independently perform and complete projects and tasks fully and accurately within designated timeframes. Ability to follow, critically evaluate, and improve current DIS processes and procedures. Excellent oral and written communication skills. Strong analytical, organizational, and presentation skills. Strong ability to collect, track, analyze, and manage data accurately and effectively. Excellent PC skills, including Word, PowerPoint, Excel, Outlook, and Access. Experience using Google Business Applications (Gmail, Chrome, Maps, Hangouts/Meet, Calendar, etc.). knowledge of Adobe products, SharePoint, WebEx/Zoom type services, and various other Internet business productivity applications. Possesses professional and courteous attitude with customers, team members, and support vendors; and has the ability to communicate clearly and effectively with each. Possesses excellent customer service skills and is very teamwork oriented. Possesses excellent problem solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner and independently. Possesses excellent organization and time management skills. Possesses the ability to create documentation on technical issues and solutions that are easy to understand and grammatically correct. Ability to lift up to 50 lbs. frequently and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing.   Requirements: Bachelors degree from an accredited college/university or an equivalent combination of education, training, and job experience indicating possession of the knowledge, skills, and abilities listed above.  Prefer experience and/or education in the information technology field. Valid drivers license and personal vehicle required.   Required/Desired Skills: Ability to independently perform and complete projects and tasks fully and accurately within designated timeframes. Required 3 Years Ability to follow, critically evaluate, and improve current ITD processes and procedures. Required 3 Years Excellent oral and written communication skills Required 3 Years Strong analytical, organizational, and presentation skills Required 3 Years Strong ability to collect, track, analyze, and manage data accurately and effectively. Required 3 Years Excellent PC skills, to include Microsoft Office Suite (2013 or higher) to include Word, PowerPoint, Excel, Outlook, and Access. Required 3 Years Experience using Google Business Applications (Gmail, Chrome, Maps, Hangouts/Meet, Calendar, etc.). Required 3 Years Working knowledge of Adobe products, SharePoint, WebEx/GoTo Meeting type services, and various other Internet business productivity applications Required 3 Years Worked in Commonwealth of Virginia agency position Highly desired 2 Years Worked with VITA/NG Partnership Program Highly desired 2 Years Possesses professional and courteous attitude with customers, team members, and vendors, has the ability to communicate clearly/effectively with each Required 3 Years Possesses excellent customer service skills and is very teamwork oriented Required 3 Years Possesses excellent problem solving skills and has the ability to utilize resources to resolve problems in a timely manner and independently Required 3 Years Possesses excellent organization and time management skills Required 3 Years Ability to lift up to 50 lbs. frequently and can perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, climbing Required 10 Years Professional neat appearance and wear/dress in appropriate business casual and/or formal attire as necessary Required 10 Years Possesses the ability to create documentation on technical issues and solutions that are easy to understand and grammatically correct. Required 3 Years Bachelors degree from an accredited college/university or an equivalent combination of education, training, and job Desired 4 Years Experience and/or education in the information technology field Highly desired 3 Years Valid drivers license and reliable personal vehicle required Required 3 Years Must have the ability to lift up to 50 lbs (on occasion) Required  

Job 26570: Oracle Financials Consultant   Our client is seeking two (2) ERP Consultants to provide expert knowledge of ERP Financials in the Assets and Projects processes, process and data design, project management support, and content area leadership for the client’s Financial Backbone Replacement (FBR) project. The selected applicant serves as a FBR ERP Consultant, reporting to the Solution Architect and FBR Business Lead. The FBR Assets and Projects Oracle Cloud Financials Consultants are responsible for extracting the maximum value from the Oracle Cloud Financials applications for the State, and supporting that process, including:   Primary responsibility for the accuracy and completeness of North Carolina Financial System application documentation in assigned content area(s), including the Configuration Workbooks and Reports, Interfaces, Conversions and Enhancements / Extensions (RICE) functional specifications. Primary responsibility for process and functional project activity planning and related performance metrics for assigned content area(s).   Primary responsibility for content area project controls, including Issue, Risk, Decision, and Action Item data in PMC, compliance with the relevant Management Plans.   Required/Desired Skills: Assets and Projects Team Lead in an ERP Financials implementation for a large, complex organization with annual revenues/budget of $40 billion or more Required 3 Years Experience with ERP Financials implementations in Assets and Projects and financial processes. Required 6 Years Accounting and finance experience Required 15 Years

Job 26569: Readiness Liaison   NOTE: COVID-19 restrictions prohibit travel at this time; however, when restrictions are lifted, this role may be expected to travel as needed to meet the requirements of this position.   Our client seeks contract resources to provide support for county department of social services NC FAST users as they learn the NC FAST Case Management System. This is NOT a desktop support and NOT a help desk support position. This position uses policy subject matter expertise regarding Medicaid programs and knowledge of NC FAST functionality, as well as understanding of how counties provide delivery of services to guide new users in correct navigation and submission of case data in the system. This role uses excellent written and verbal skills to effectively coach and communicate information as well as to escalate issues to management as they arise. This role may coordinate with other NC FAST business team and project team members to troubleshoot, replicate and report errors and/or unexpected outcomes within the system.   The County Support Liaison acts as an integral part of Readiness and Implementation Support initiatives to facilitate meetings, conferences, and other activities to advocate for and foster effective communication, and maintain communication with state and county staff to clarify statutory, policy and procedural concerns impacting or related to Medicaid Programs. ** Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends. Travel expenses are reimbursed using the states protocol for submitting expenses after travel. Per diem is paid directly to the contractor, most hotel expenses are direct billed to the state resulting in no out of pocket for the contractor. The contractor will, at the direction of management, either ride with an employee driving a state car or drive their personal vehicle and be reimbursed mileage after travel.**   Required/Desired Skills: Demonstrated working knowledge base of technical requirements, program requirements and business needs in county departments of social services Required 3 Years Demonstrated working knowledge of/ability to interpret rules, procedures and policies with an emphasis on NC Medicaid programs. Required 3 Years Ability to collect, review and interpret data effectively to ensure stakeholder and agency objectives are met Required 3 Years Significant proficiency in NC FAST navigation, application development and capacity for system analysis to support user enrichment and strategic plans Desired 3 Years Ability to think analytically and engage in active problem-solving. Required 3 Years Ability to work systematically and logically to resolve problems, identify causes and anticipate both expected and unexpected results Required 3 Years Demonstrated above average written and oral communication skills including correct grammar, vocabulary, and terminology for effective communication Required 3 Years Ability to plan and organize large volumes of work in an organized, detailed, and results driven manner both in a team and individually Required 3 Years Demonstrated above average relationship building and retention skills with both internal and external partners Required 3 Years

Job 26568: The Staff Auditor will perform reviews of Medicaid provider cost reports, analyze health care provider financial information, perform reimbursement calculations, and prepare written documents supporting professional decisions.  Essential Functions: Requirements: Conduct desk reviews of health care providers Conduct research in order to determine billing and reimbursement compliance with relevant Medicaid or other government program regulations Conduct all phases of the review including planning and research, risk assessment, review, reporting of findings, and other procedures as required Review applicable Federal and State policies and regulations associated with each specific audit type prior to performing the audit Prepare working papers to document the scope and findings of the audit in accordance with Medicaid or other government program regulations and AICPA standards Demonstrate excellence in communication skills, data gathering, analysis, reporting, and process improvement Maintain security and confidentiality of all protected health information when analyzing material Maintain thorough electronic documentation Additional responsibilities as assigned   Requirements:  Bachelor’s degree in accounting or related field required; Master’s degree in accounting or related field preferred Minimum GPA of 3.25 preferred CPA or CPA candidate preferred Internship or equivalent working experience in accounting or related field preferred Medicare or Medicaid cost reporting experience highly desired Experience with health care auditing and data analysis highly desired Ability to review statutory/regulatory or other policy language and apply requirements Strong analytical, research and problem-solving skills Strong investigative or compliance review skills Strong verbal and written communication skills Well organized with a high degree of accuracy and attention to detail Effectively multi-task with planning and efficiency Must be able to manage multiple deadlines and prioritize assignments Proficient use of applicable software programs, including Microsoft Office suite (i.e. Excel, Access, etc.) Travel is required throughout the Commonwealth of Virginia up to 50%

Job 26567: Sr. Business Analyst Job Description: The individual in this position will provide support for both capital and O&M projects as well as enhancement requests primarily for the following FI/CO modules of SAP - GL, CO, PS, FERC - and other non-SAP apps which relate to or integrate with SAP in alignment with the Senior Business Systems Analyst roles and responsibilities. Support encompasses gathering and documenting requirements for enhancements and custom development efforts, writing functional development specs, writing and executing comprehensive test plans, and supporting implementations.   Basic job responsibilities include the following: Devise or modify procedures to solve complex systems problems. Align technology solutions with business strategies. Partner with functional groups within the IT organization to communicate and clarify business needs, contribute to development of long-range system plans, and ensure products and services are aligned with business needs. Conduct business process analyses, needs assessments, and preliminary cost versus benefit measurements. Communicate trends and requirements to and from customers and IT. Work with an individual business unit on multi-project assignments. Top Skills Needed: - SAP Financials - Accounting fundamentals - IT processes (requirements gathering, testing, etc.) Top Nice to Haves: - Blackline - BPC - SAP interfaces

Job 26566: Business Systems Analyst Job Summary & Responsibilities: The individual in this position will provide support for both capital and O&M projects as well as enhancement requests primarily for the Accounts Payable module of SAP in alignment with the Senior Business Systems Analyst roles and responsibilities. Support encompasses gathering and documenting requirements for enhancements and custom development efforts, writing functional development specs, writing and executing comprehensive test plans, and supporting implementations. Basic job responsibilities include the following: Devise or modify procedures to solve complex systems problems. Align technology solutions with business strategies. Partner with functional groups within the IT organization to communicate and clarify business needs, contribute to development of long-range system plans, and ensure products and services are aligned with business needs. Conduct business process analyses, needs assessments, and preliminary cost versus benefit measurements. Communicate trends and requirements to and from customers and IT. Work with an individual business unit on multi-project assignments. Guide and advise less experienced Business Systems Analysts.   The successful candidate will possess the following skills and abilities: 5+ years experience in a business or functional analyst role 5+ years experience developing process maps, gathering business requirements with strong emphasis on application testing preferably in support of finance and accounting business processes. Experience in writing and executing test scripts and writing technical specifications for developers. Demonstrated ability to work independently, or as the supporting BSA, on capital projects and O&M efforts for multiple client areas. Experience working in and/or leading multi-disciplinary work teams/groups. Includes working with clients to gather requirements, develop technical specifications, configuration, unit/regression testing, and performing change management activities. Ability to provide second and third level support for inquiries submitted to the IT Help Line; utilize Quality Center for documenting and tracking work requests. Data analysis skills and experience troubleshooting application functions or database results. Strong oral and written communication skills. Ability to present recommendations to clients (users and management).   Required Skills: 5+ years experience working on the SAP Accounts Payable module 5+ years experience in a Business Analyst or Functional Analyst role Working knowledge of finance and accounting business processes   Functional Knowledge (preferred): Working knowledge of the functionality inherent in and the configuration requirements for primarily the SAP Accounts Payable module and the integration points with all SAP modules   Technical Knowledge (strongly preferred): General awareness of process and application integration options Advanced adherence to formal testing techniques/methodology, consistently delivering work product/deliverables Adherence to formal Change Management Policies   Education Preferred: Bachelor degree or other education in Accounting, Business, Information Systems, Mathematics or the equivalent technical experience is desired.   Top Skills Needed: - SAP AP Module - SAP Workflow, - A IT processes (requirements gathering, testing, etc.) Top Nice to Haves: - Fiori - Concur - Ariba

Job 26565: Program Planning Scheduling Analyst Responsibilities: Prepares, develops and coordinates the integrated master plan and integrated master schedule to meet all program objectives. Ensures major projects and program schedules and plans are horizontally and vertically integrated across company functional groups including finance, engineering, material, manufacturing, and quality. Tracks plans and schedules, performs risk analysis, identifies and resolves critical path and network logic conflicts. Utilizes Gantt, PERT, milestone charts, earned value management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas. Required Skills and Experience: Fully understands critical path schedule network processing, driven by logic, durations and date constraints. Experience with IMP/IMS schedule structure as well as schedules based on Work Breakdown Structures. Ability to develop schedules that are traceable to the Statement of Work. Full understanding of Earned Value Management Systems (EVMS) scheduling discipline and experience with developing schedules that integrate with EVMS financial systems. Ability to create and implement coding structures and use custom fields to generate schedule exception reports relative to the SOW, WBS, IMP/IMS, EVMS, time, manager, float values, etc. Experience with schedule health metrics, including the DCMA 14-point assessment criteria. Experience exporting schedule data to Excel and working with responsible CAMs to gather and report schedule status and productivity metrics per weekly and monthly reporting cycles, and in accordance with government IPMR requirements. Experience with critical and driving path identification and analysis. Experience with schedule risk analysis (SRA) software utilizing a Monte Carlo 3-point assessment. Experience resource loading schedules, including both labor and material. Exposure to MRP/ERP and shop floor MES systems with experience aligning program schedules with the manufacturing/production system. Motivated to work independently with minimum supervision, yet understands the importance of the Program Master Scheduler role in contributing to the overall success of the program team. Strong understanding of schedule baseline control with experience initiating program change requests (PCRs) to document and execute schedule changes. Experience with Milestones Professional software (or equivalent) to electronically create top level Program Roadmap or other milestone schedule presentation charts. Familiarity integrating external customer or subcontractor program activity into the Program master schedule. Exposure to DCMA schedule baseline & IBR review process including guidelines and responsibilities Qualifications:   BA/BS degree, preferably in business, supply chain or engineering with 10 years of related scheduling experience in aerospace, construction or oil & gas industry, or a Masters degree with 8 years related experience. Active, Secret DOD security clearance preferred. Ability to obtain one required. Proficient in Primavera P6, MS Project or Open Plan automated scheduling systems, Acumen Fuse schedule analysis software (DCMA 14-Point), Microsoft Word, Excel and PowerPoint. Milestones Professional presentation software.   Competencies for Success: Experience working on large EVMS Programs Ability to work with minimal direction in a dynamic, face-paced environment (ability to be flexible in an environment where change is ever-present). High energy, results oriented (commitment to follow up), self-motivated / self-directed, proactive, team player. Strong problem solving and analysis skills with the ability to learn from mistakes. Excellent communication and interpersonal skills with the ability to interface with and drive deliverables from individuals at all levels within the organization. Experience mentoring and working with other, less-experienced Schedulers and helping them to grow and succeed in their roles. Ability to multitask and prioritize. Strong attention to detail.