Customer Service Appreciation Week 2016

Photo on left: Khari Patterson (top left), Thomasa Grate (bottom left), Felicia Batts (top right). Photo on right: Natasha Winfield.
Astyra’s Customer Service employees at Magellan of Virginia were thanked for their hard work during Customer Service Appreciation Week, from October 3-7, 2016.
 
Astyra provided prizes for the winners of the various competitions played during the week. Pictured are some of the recipients!
 
Two of our employees shared their experience of the week with us. Read what they had to say below:
 
Customer Service Associate, Felicia Batts said that Customer Service Appreciation Week was filled with team togetherness! She said that the team were able to laugh and enjoy some friendly competition while playing games (such as bingo and a scavenger hunt).
 
Felicia is proud that they were able to have fun and maintain their calls during the week, and said that the team saw how vital their role is, at Magellan of Virginia.Felicia said that the various activities, snacks, lunch and rewards were greatly appreciated by the team.
 
Outpatient Support Specialist, Khari Patterson commented that this year’s Customer Appreciation Week went above and beyond! She was happy that the entire week provided a line-up of activities promoting group interaction, friendly competition and fun amongst the team!
 
Khari particularly enjoyed the day where team members wore jerseys of their favorite sports team to work. Overall, she said that the week made everyone feel very appreciated for the work that they do throughout the year.