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Senior Application Architect

Harrisburg, PA
Contract
Responsibilities: Provides technical expertise and leadership in application design, development, implementation, management, and modernization by applying state-of-the-art industry technology into the overall design thus ensuring operational support of the application. Responsible for documenting the architecture for all deployed applications. Includes connectivity, interfaces, etc. between servers, systems, applications, COTS products, and between departments. These architectural documents will be critical as the client looks to maintain, modernize, and enhance the applications. Responsible for ensuring all applications upgraded, patched, enhanced, and modernized in a timely and proactive manner to meet the Departments standards. As applications are updated, will work with the various areas, including application development staff and operation support staff, to schedule the work, conduct tests, and evaluate the test results to ensure the updates are compatible with all systems/applications and can be integrated without disrupting the operations. Works collaboratively with the various other departments to enhance the utilization of existing application components to maximize investments and optimize the current infrastructure, thus reducing the cost of operating the information technology systems that support the department. Understand business drivers and business capabilities (future and current state), and determine corresponding enterprise system designs and change requirements to drive the organization's targeted business outcomes. Qualifications: Knowledge in Enterprise Architecture toolsets, especially for Application Architects (ie: Opentext- Provision) Required Excellent understanding of application development methodologies and infrastructure and network architecture  Required Excellent written and verbal communication skills Required Excellent planning and organizational skills Required Knowledge of all components of an enterprise technical architecture Required Excellent analytical and technical skills Required Competencies Ability to translate future-state business capabilities and requirements into application architecture requirements Ability to apply multiple technical solutions to business problems Ability to quickly comprehend the functions and capabilities of new technologies Proven ability to work well with others  

Customer Care Associate

Orlando, FL
Contract
This position is a frontline service position providing assistance to the client's members and providers regarding programs, policies, and procedures. Responsibilities include answering incoming calls related to members or providers. Responsibilities also include the administration of intake documentation into the appropriate systems. Overall expectations is to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call. Performance expectations are to meet or exceed operations production and quality standards.   Essential Functions: Actively listens and probes callers in a professionally and timely manner to determine purpose of the calls. Resolves customer administrative concerns as the first line of contact - this may include claim resolutions and other expressions of dissatisfaction. Assist efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Assist in the mentoring and training of new staff. Assume full responsibility for self-development and career progression; proactively seek and participate in ongoing trainings (formal and informal). Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. Demonstrate flexibility in areas such as job duties and schedule in order to aid in better serving members and help the client achieve its business and operational goals. Educates providers on when/where to submit a treatment plan. Identifies and responds to Crisis calls and continues assistance with the Clinician until the call has been resolved. Informs providers and members on the appeal process. Lead or participate in activities as requested that help improve Care Center performance, excellence and culture. Links or makes routine referrals and triage decisions not requiring clinical judgment. Performs necessary follow-up tasks to ensure member or provider's needs are completely met. Provides information regarding in-network and out-of-network reimbursement rates and states multiple networks to providers. Refers callers requesting provider information to Provider Services regarding professional provider selection criteria and application process. Refers patients/EAP clients to the care management team for a provider, EAP affiliate, or Facility. Responsible for updating self on ever changing information to ensure accuracy when dealing with members and providers. Support team members and participate in team activities to help build a high-performance team. Thoroughly documents customers' comments/information and forwards required information to the appropriate staff. Responsible for meeting call handling requirements and daily telephone standards as set forth by management. Responsibilities DO NOT include: claims, eligibility, benefits, or prior authorizations Requirements/Certifications: Must be registered with FL State Board of Pharmacy Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills. Must be able to maneuver through various computer platforms while verifying information on all calls. Must be able to talk and type simultaneously. Must be flexible in scheduling and comfortable with change - customer service is an ever-changing environment. Must agree to observing service for the purpose of training and quality control.

Eligibility Processor

Maryland Heights, Missouri
Contract
Responsibilities: Responsible for creation and maintenance of eligibility records. Evaluates data and responds to telephone inquiries regarding eligibility. Has high degree of contact with Case Managers, Client Contacts, and providers.   Qualifications: Minimum Requirements Education: HS/GED 1 year customer service, claims, or general office. Strong verbal and written communications skills. Proficient with MS Office software. Minimum of 1 year customer service, claims, or general office experience Ability to type 60 WPM. Strong ten key user. Results and solution oriented; not afraid to ask questions

Utilization Management Professional - RN

Richmond, VA
Contract
Under general supervision, and in collaboration with Medical Directors and other members of the clinical team, gathers and synthesizes clinical information in order to authorize services. Reviews health care services to determine consistency with contract requirements, coverage policies and evidence-based medical necessity criteria; collects and analyzes utilization information; assists with program processes for transitions across levels of care including discharge planning and ambulatory follow up activity. Serves as an expert resource on coverage policies, covered benefits, and medical necessity criteria. Essential Functions: Develops and manages new enrollee transitions and those involving a change in provider relationships. Develops and implements transition plans, as indicated, to ensure continuity of care. Negotiates and documents single case agreements according to the company's policies and procedures. Reviews planned, in process, or completed health care services to ensure medical necessity and effectiveness according to evidence-based criteria. Proposes alternatives when the requested services do not meet medical necessity criteria or are outside the contracted network. As assigned and based on credentials, monitors and reviews specialized requests and treatment records such as Treatment Record Forms. In conjunction with providers and facilities, identifies, develops and monitors discharge plans. Collaborates with the care coordination team to implement support for transitions in care. Facilitates timely sharing of enrollees' clinical information (such as previous treatment, medications, and planned care) in order to promote continuity of care. Provides information to enrollees, providers, and internal staff regarding covered and non-covered benefits, community resources, agency programs, and company policies and procedures and criteria. Interacts with Medical Directors and Physician Advisors to provide case information and discuss clinical and authorization questions and concerns regarding specific cases. Assures that case documentation for each decision is complete, including related correspondence. Participates in Care Coordination Team and utilization management activities, including collaboration with other staff on enrollee cases, and performing data collection, tracking, and analysis. Maintains an active work load in accordance with performance standards. Works with community agencies as appropriate. Participates in network development including identification and recruitment of quality providers as needed. Advocates for the enrollee to ensure health care needs are met. Interacts with providers in a professional, respectful manner. Provides coverage of Nurse Line and/or Crisis Line as requested or required for position Requirements/Certifications: The selected candidate must have utilization experience Typical Day: Review 10+ cases per day from provider facilities such as In-patient, Out-patient, Home Health, etc all through a phone que. There will not be calls from members nor will the selected candidate travel in the field. This business unit services all populations; from pediatrics to geriatrics. They also service a wide variety of medical needs that include Intensive Care, Home Health, Emergency Medicine, etc License: RN   Team: Consist of 11 people. Care Worker, Licensed Social Workers, Therapist and Utilization Management Professionals. What will stand out to the manager: The ideal candidate MUST have utilization experience with a variety of populations in various settings like include Intensive Care, Home Health, and Emergency Medicine. The manager is not looking for someone with Behavioral Health experience only. Thats nice to have, coupled with Intensive Care, Home Health and Emergency Medicine. Diversity in reviews will definitely stand out. Care Advance and MCG Criteria experience is a plus.  

Android Developer II

Plano, TX
Contract
Responsibilities: Work with product owners and Agile teams to understand, design, develop, and implement new features using engineering best practices, design guidelines, and principles. Analyze and optimize code for efficiency and performance. Advocate test-driven development and deliver high quality solutions. Continuously improve software engineering practices. Bring a passion to stay on top of tech trends. Experiment with and learn new technologies. Participate in internal & external technology communities and mentor others. Encourage innovation, teamwork, self-organization, and diversity. Basic Qualifications: At least 3 years experience in software development At least 3 years of mobile development for native Android applications Preferred Qualifications: Bachelors Degree in Computer Science or Bachelors Degree in Software Engineering 3+ years of experience with Java and Android frameworks 2+ or more shipped Android apps Experience with Kotlin is a plus

iOS Developer II

Plano, TX
Contract
Responsibilities: Work with product owners and Agile teams to understand, design, develop, and implement new features using engineering best practices, design guidelines, and principles. Analyze and optimize code for efficiency and performance. Advocate test-driven development and deliver high quality solutions. Continuously improve software engineering practices. Bring a passion to stay on top of tech trends. Experiment with and learn new technologies. Participate in internal & external technology communities and mentor others. Encourage innovation, teamwork, self-organization, and diversity.   Required Qualifications: 1+ years of experience with Swift Bachelors degree or military experience At least 3 years experience in software development At least 3 years of mobile development for native iOS applications Preferred Qualifications: Masters degree in Computer Science 3+ years of experience with Objective-C and iOS frameworks 2 or more shipped iOS apps

Claims Processor II

Scottsdale, AZ
Contract
This position serves as point of contact and subject matter expert for research and remediation of system and accumulators issues working with other departments as required to complete financial impact analysis. This position is responsible for monitoring changes related to accumulators, analyzing and researching. Responsible for communicating any changes needed to appropriate stakeholders and assisting with implementation of these changes. Essential Functions: Function as technical specialist for accumulators. Analyze complex operational accums problems and provide technical solutions. Identify and recommend areas where changes to existing processes and procedures can result in process and/or cost savings. Provide support to various IT staff. Identify key issues with projects and offer solutions. Identify accumulators that appear suspicious to management for further investigation Maintain and update required reference materials for accumulators. Provide backup support to other team/group members in the performance of job duties as assigned. Other duties as assigned Requirements/Certifications: Knowledge of health care industry. Ability to work both independently and as part of a team. Strong working knowledge Microsoft Office Product Suite Details Oriented & Strong Analytical skills Willing and able to quickly learn new software applications. Ability to work both independently and as part of a team. Organized with strong time management skills. Strong written and verbal communication skills. 1-2 years of Healthcare claims processing experience required Education requirement: High School graduate or GED

Data Engineer

McLean, VA
Contract
Responsibilities: Collaborating as part of a cross-functional Agile team to create and enhance software that enables state of the art, next generation Big Data & Fast Data applications Building efficient storage for structured and unstructured data Developing and deploying distributed computing Big Data applications using Open Source frameworks like Apache Spark, Apex, Flink, Nifi, Storm and Kafka on AWS Cloud Utilizing programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift Utilizing Hadoop modules such as YARN & MapReduce, and related Apache projects such as Hive, Hbase, Pig, and Cassandra Leveraging DevOps techniques and practices like Continuous Integration, Continuous Deployment, Test Automation, Build Automation and Test Driven Development to enable the rapid delivery of working code utilizing tools like Jenkins, Maven, Nexus, Chef, Terraform, Ruby, Git and Docker  Performing unit tests and conducting reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance Qualifications: Java/J2EE CICD Hadoop Spark AWS Data Science concepts NoSQL Databases Apache Spark Apex Flink Nifi Storm and Kafka on AWS Cloud Python Scala or R for large scale data analysis.  Data model creation and experience with Machine learning.

Clinical Pharmacy Technician II

Orlando, FL
Contract
Evaluates and authorizes approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria. Essential Functions: Determines appropriateness for medications. Communicates decision to physicians, physicians office staff, medical management staff and/or pharmacists. Researches, resolves and documents prior authorization outcomes in pharmacy system. Communicates selected prior authorization criteria, pharmacy benefit coverage and formulary alternatives to physicians, physicians office staff, medical management staff and/or pharmacists. Escalates requests to Pharmacist when request requires extensive clinical review or denial. Monitors telephone system to ensure adequate staffing to maintain client services levels. Assesses training needs within the team. Serves as a training resource, mentor and coach to others. Identifies and shares best practices. Demonstrates, advocates and reinforces a positive team environment. Other duties as assigned. Requirements/Certifications: Registration with FL State Board of Pharmacy- Ideal Call center experience a plus Minimum two years dispensing or retail experience required, or equivalent internal training will be substituted

Business Process Analyst

Harrisburg, PA
Contract
Responsibilities: Adhere to and ensure project compliance with all applicable information technology policies, guidelines, security and standards. Plan, coordinate and facilitate sessions with program staff and internal and external customers in a variety of business areas. Document business process flows, business rules, and develop process diagrams using diagramming tools. Develop and document Business and/or Functional Requirements, including but not limited to project initiation documentation, what the needed achievements will be, quality measures, and what the system, process, or product/service must do in order to fulfill the business requirements. Perform Business Process Reengineering (BPR) including assessment of existing business processes (As-Is Assessment), determination of future state (To-Be Assessment and Requirements), BPR gap analysis and assessment, and the general and detailed system design activities needed to support the business systems. Knowledge of systems development lifecycle, requirements traceability, and testing. Coordinate Business Analyst SDLC responsibilities as a team member across projects and applications as assigned in various development methodologies. Act as a liaison between the stakeholders and application development staff to foster a productive relationship between IT resources and program management staffs. Perform related duties as assigned. Qualifications: Work independently Strong organization and writing skills. Experience developing graphic representations of complex business processes. Knowledge of formal requirements gathering methodologies. Experience developing report specifications - define the purpose of a report, its justification, attributes and columns, owners and runtime parameters. Experience using formal requirements gathering methodologies Required 7 Years 4 year college degree or equivalent. Highly desired Experience developing business, functional, and non-functional requirements Required 7 Years Experience developing Requirements Traceability Matrix Required 7 Years ITIL Experience Required 7 Years ITIL certification Highly desired Agile experience Required 3 Years

Scrum Master III

Richmond, VA
Contract
A bridge between a scrum master and technical analyst.   Main Experience: Project management / scrum experience across a complex project, experience with handling a migration or change or integrated project, direct experience from data transformations (mainframe batch transferring) Responsibilities: Support the product development process: Facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other activities as needed Facilitate Discovery, Planning, Identification, and Execution of a work stream to move assets from On site to Cloud Scrum-related meetings: Track and communicate sprint/release progress Maintain process documentation Ensure the development teams are practicing the Agile principles Support the Product Owner: Assist as needed for backlog maintenance Assist with internal and external communication, improving transparency, and radiating information Assist with prioritization and resolution of defects/bugs Support the product team: Participate proactively in developing and maintaining team standards, tools, and best practices Identify and remove impediments, prevent distractions Facilitate discussion and conflict resolution Empower the team to self-organize Qualifications: Bachelor's degree or combination of relevant education and experience Excellent interpersonal skills, ability to work with diverse personality types Ability to understand technical issues at a high level A thorough understanding of Agile software development methodologies, values, and procedures Exceptional communication, organization, and time management skills Ability to coach the team to reach their highest potential Collaborative approach to driving decisions Strong analytical and problem-solving skills with a high attention to detail Must be a Certified ScrumMaster with 5+ years of project management experience and 5+ years of ScrumMaster experience Experience in Data Movement between 3rd Party Vendors and Applications Batch Processing and Job Scheduling

Training Content Developers

Research Triangle Park, NC
Contract
Responsibilities: Position analyzes the client's system functionality and works with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to design training/develop course materials, develop and maintain Adobe FrameMaker templates and scripts, and revise training materials for training adult learners. Tasks include training task analysis, gathering/incorporating course content, applying instructional design theory and utilizing instructional technology tools such as Learning Gateway to enhance learning and ensure that design and delivery are consistent with identified learning goals/objectives. Training content may include developing templates, graphics, and audio/visual materials for use in on-line training, interactive web-based, facilitator guides, PowerPoint presentations, participant guides and tests, job aids and other classroom materials.   Qualifications: Experience in curriculum design and developing training materials for adult learners. Required 5 Years Experience with eLearning technology and experience in developing instructor led and on-line training courses. Required 5 Years Experience creating tests, surveys, and lessons learned reports based on course objectives. Required 5 Years Experience with learning software that may include Adobe FrameMaker, Adobe Captivate, PhotoShop, Adobe Breeze, Dreamweaver, SnagIt and Visio. Required 5 Years Prefer experience with Learning Management System (LMS) technology such as Learning Gateway. Highly desired 3 Years Experience with computer-based training instructional design. Required 5 Years

Visual Studio Specialist

Harrisburg, PA
Contract
The Technical Specialist is a senior level resource with specialized knowledge and experience in a specific technology such as SharePoint development or an SAP specialist. The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program. Role Description: Advanced experience in the required technical subject matter. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. May function as a niche technical SME. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Qualifications: Knowledge of Visual Studio and at least one of its two core programming languages: VB.NET and C#.NET incorporating at least the Required 8 Years 4 year college degree or equivalent technical study Highly desired 10 Years Knowledge of Web design including ASP.NET v5, JavaScript (internal and .js files), Cascading Style Sheets (CSS). Required 8 Years Background in development of a secure site and penetration testing Required 8 Years knowledge of Web servers Highly desired 3 Years Knowledge of PL/SQL for issuing commands to an Oracle database 11g. Nice to have 3 Years Knowledge of Team Foundation Server (binding code to TFS; changesets; checkin, checkout) Nice to have 1 Year

Senior IT Production Operations Specialist (Desktop Administrator)

Salt Lake City, UT
Contract
This position will monitor operate and improve production services and provide end user support. Essential Functions: Understand key issues that happen within the area that you support and drive for issue resolution. Guide and coach junior team members as needed. Improve the production operations for the area your support through automation and better processes. Resource will support a user community of approx. 125 employees. There are 3 offices to support with a handful of employees: 70% of job will be in-person, desk side support. They are the local point of contact for end users (in-person, by telephone, or via-email) to provide timely support and maintenance of their desktop computing environments and phone services. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC and phone hardware and peripherals. Requirements/Certifications: Windows 7 & Windows 10 Windows products (Office, Outlook, Visio, Project, etc.) SCCM Zoom Service Now BitLocker Basic telecom troubleshooting Active Directory- creating accounts, user and folder permissions, name changes, terminations Browsers- IE, Chrome, FireFox Network troubleshooting including home networking WiFi troubleshooting Android and iOS phones iPads Citrix Java Mac Pro- would be nice but not necessary Printer troubleshooting Attention to detail Setting up hardware Strong Customer Service Skills GED or High School required

Java Developer III

McLean, VA
Contract
Responsibilities: Developing and deploying applications using - Spring Boot, REST, Hazelcast and micro services in AWS Utilizing programming languages Java, Scala, Python and Open Source RDBMS and NoSQL databases and build massive data processing using Spark, Cassandra, Kafka, RabbitMQ Experience in AWS environment setting up spark cluster and other infrastructure for highly available, highly resilient real time data applications. Leveraging DevOps techniques and practices like Continuous Integration, Continuous Deployment, Test Automation, Build Automation and Test Driven Development to enable the rapid delivery of working code utilizing tools like Jenkins, Maven, Nexus, Chef, Terraform, Ruby, Git and Docker  Performing unit tests and conducting reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance Must have Spring Boot Spring MVC REST CI/CD Kafka Cassandra

SharePoint Programmer Analyst

Richmond, VA
Contract
Responsibilities: Manage the SharePoint product life cycle including project design, issue resolution. Aid in the analysis/requirements gathering, design, configuration, implementation/testing, and support of SharePoint solutions. Develop a product vision regularly through detailed, written product requirements, roadmap documents and presentations. Identify new product/platform capabilities as they become available. Identify future opportunities to leverage integration between platforms and business units. Ability to configure SharePoint in order to meet process, functional and security needs of the business. Custom solution development using either SharePoint Designer or Visual Studio utilizing JavaScript, JQuery and CSS/HTML. Design solutions based on established patterns and best practices around Content Management, user Adoption, Governance and Change Management. Design and develop apps for SharePoint that take advantage of standard web technologies, such as CSOM, JavaScript. Maintain, improve, integrate, and develop SharePoint solutions, including internal and external Web sites. Plan, lead, and execute SharePoint 2010/2016 and Web development tasks. Support the development of technical solution documentation and training. Demonstrate both technical and functional Search expertise; understand the importance of meta-data driven search. Assist in the design and development of processes to extract data from existing databases and merge with new additional data to load into large data platforms. Make stored data available in a timely and efficient manner. Assist in creation of decision support visualizations. Assist in the amelioration of data quality issues. Assist in the design, development, testing, and validation of statistical, mathematical, and simulation models. Qualifications:   T-SQL (SQL Server environment) Required 4 Years SSIS, SSRS (SQL Server environment) Required 3 Years Knowledge in development, change management and testing Required 3 Years Strong designing, development and troubleshooting skills required along with good oral and written communication skills Required 3 Years Experience creating and maintaining Oracle and MS SQL Server Databases. Experience utilizing Business Intelligence reporting capabilities at an enterprise level.

UI Designer III

New York, NY
Contract
UX/UI Designer that also has experience with mobile. As a Mobile UX/UI Designer you will: Work with talented designers in a highly collaborative, supportive environment Participate in all aspects of the design process to frame problems, define insights, make concepts and prototypes, and deliver final hi-fi designs Advocate for and be the voice of their customer in everything you do Participate in empathy research, persona development, and usability studies Partner with product managers to influence product design and own the user experience strategy Work with development teams to implement the experiences we define What you bring: A collaborative nature with strong communication skills, sincerity, and a sense of humor in the face of ambiguous design challenges Confidence and pride in your work, skills, experience, and expertise (i.e., youre awesome and you know it) Experience presenting design concepts to peers, management, and executive stakeholders The desire to bring ingenuity, simplicity, and humanity to banking, as well as do your part to change banking for good alongside other design leaders An insatiable appetite for learning new things The ability to handle multiple projects simultaneously, with minimal supervision Qualifications Proficiency with standard digital tools like Sketch, Adobe CC, InVision, Balsamiq, and Axure High School Diploma, GED, equivalent certification, or military experience At least 3 years of experience with user experience design   Preferred Qualifications: Bachelors Degree in Design or Human-Computer Interaction 5 years of experience with user experience design for digital product   Highly Preferred Skills/Experience: (Knowledge of) Understanding of Accessibility UI Design Wire Framing Prototyping Web Application Design Mobile Application Designc Prefer IOS Design More UI than Visual Design Both Web & Mobile Based Exp.

Senior Software Engineer (Java)

Glen Allen, VA
Contract
This position services as an expert technical and industry resource to management, clients and development staff in new uses of information technology and in all phases of major system and subsystem development. Provides consultation on internal and industry IT technical and business process capabilities including leadership in the identification and recommendation of new IT opportunities. Formulates, contributes to, and directs task identification, work effort estimates, and work schedules for research, prototype, and proof-of-concept IT activities. Directs and participates in software/hardware releases and installation tasks. Essential Functions: Analyze problems and program in two or more programming language/platforms. Understand and develop functional and non-functional requirements for a system. Work with multiple programming frameworks. Develop, test and maintain code using software development methodology and appropriate technologies for the system being used. Integrate systems to databases and other applications using middleware such as SnapLogic and consume or produce SOAP or REST based services, etc. Agile, DevOPS and Cloud Proficient in automated testing strategies, including TDD. Understand advanced concepts of Containers, Micro-Services, Continuous Integration Understand Cloud computing concepts and how to build Cloud deployable application. Perform load and performance testing on the application and do regular performance tuning. Requirements/Certifications: 2+ years of pair programming experience. Strong working knowledge ofJava, Spring Boot, Oracle, REST, AWS, web services. Critical thinker. Demonstrated problem solving techniques. Strong verbal and written communication skills. Bachelors degree required.

Systems Engineer

Richmond, VA
Contract
This position is responsible for enterprise level systems administration including: maintenance, backups, patch management, support, troubleshooting, installation, and break/fix. Responsibilities: Areas of responsibility include DEV, QA, UAT, Pre-Production, and Production server environments. Work involves the advanced use of software and/or hardware tools to provide on-going services, maintenance, and monitoring. Work includes optimizing systems performance, troubleshooting systems problems, and analyzing usage and systems load issues of a highly technical nature. Position requires frequent interaction with employees, customers, technicians, analysts, and specialists to troubleshoot problems related to the use of single and/or multiple information systems. Work may include creation, installation, and modification of software and hardware, testing, and documentation on a variety of platforms. Support in the areas of server and applications architecture, systems integration, and Internet/Intranet deployment for various .NET applications, as well as work in other aspects to support many other applications. Daily tasks include technical solution delivery, application deployment, maintenance, operations and troubleshooting. Creates and executes work plans/scripts for review by senior systems engineer for application deployment. Collaborates with SE team, DBAs, Architect team, developers and Project Managers on various projects. Prepares detailed system deployment documentation and operations manuals. Assesses needs and performs upgrades of application software as required. Monitors security alerts and installs software patches promptly along with monitoring systems for performance. Qualifications: Work requires excellent written and verbal communication skills coupled with a high technical skill level. College Degree in Computer Science, Information Systems, or equivalent work experience in applications and server architecture desired. PowerShell scripting experience, highly desired. Experience with Citrix and Business Intelligence software, a plus. Extensive systems administration experience on the Windows Server platform, with web/app server deployments and operations including IP, HTTP, HTTPS, STP, load balancing, clustering, firewall rules, failover, monitoring, diagnostics, and performance tuning, etc. Experience working in multi-tiered server environments. Demonstrated ability to work independently and complete assigned project responsibilities under limited supervision. Use of Monitoring Tools, PowerShell scripting, server patching Required 3 Years Microsoft IIS 6.0-10.0, .NET Framework 2.0-4.7 Required 3 Years Skilled in use of XML, web services architecture, SOAP, firewall security, load balancing configurations, clustering, highly avail applications Required 3 Years Windows Servers 2008-2016 Server Administration Required 3 Years Thorough Understanding LAN/WAN design, configuration, and administration Required 3 Years Active Directory/ Group Policy / DNS, Advanced TCP/IP Knowledge Required 3 Years

Senior Developer/Programmer

Raleigh, NC
Contract
Responsibilities The continued and dynamic expansion of the internal business applications information technology systems and process changes are necessary to model new conjoined system for all critical departments. The developer/programmer will assist the IT Director in the planning, analysis, design and implementation and maintenance for the remaining systems. Experience to include: C#, .NET, ASP Java Script, Crystal Reports, SQL Server 2012 or 2016, Windows Vista and/or Windows (7-current) and Windows 2012 server environments, business application consulting and development. Qualifications: Experience to include: C#, .NET, ASP Java Script, Crystal Reports Required 5 Years Experience to include Entity Framework 6.0 Required 3 Years Experience to include: SQL Server 2012 or 2016 Required 4 Years Experience to include: Windows (7-current) and Windows server 2012 Required 4 Years

Java Developer II

Richmond, VA
Contract
Responsibilities: Designs, develops and implements web-based Java applications to support business requirements. Follows approved life cycle methodologies, creates design documents and performs program coding and testing. Resolves technical issues through debugging, research, and investigation. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Typically reports to a supervisor or manager. Required Skills: Java, Spring, APIs (development and deployment of them), NoSQL, MongoDB & Cassandra Requires a bachelor's degree in area of specialty and 4-6 years of experience in the field or in a related area Desired Skills: Microservices

Java Developer III

Richmond, VA
Contract
Responsibilities: Designs, develops and implements web-based Java applications to support business requirements. Follows approved life cycle methodologies, creates design documents and performs program coding and testing. Resolves technical issues through debugging, research, and investigation. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Typically reports to a supervisor or manager. Required Skills: Java, Spring, APIs (development and deployment of them), NoSQL, MongoDB & Cassandra Requires a bachelor's degree in area of specialty and 6+ years of experience in the field or in a related area Desired Skills: Front-end development experience (AngularJS &/or .NET) Microservices

Environment Lead

Durham, NC
Contract
Our client requires the assistance of a contract resource to serve as an Infrastructure Architecture Lead to support development and implementation. Responsibilities: The primary role is to manage the programs infrastructure and application environments which include production, testing and development. This position must demonstrate a thorough understanding of project management principles to plan and coordinate large and complex technical changes and implementations in this large system development project. This position must also be responsible to develop requirements and evaluate competing technical solutions objectively, and manage system events and outages effectively through resolution. This position is required to be on call for evening and weekends as required to meet business needs. Qualifications: Understanding and use of AIX architectures and hardware Required 7 Years Experience with networking and firewall concepts and operations Required 7 Years Experience with SAN technology Required 7 Years Experience with SOA and integration architectures utilizing Enterprise Service Bus frameworks Required 7 Years Experience with Oracle specific database architectures Required 7 Years Experience with high availability concepts and implementations (hardware and software based) Required 7 Years Experience with application performance monitoring tools and concepts, and application performance management practices Required 7 Years Experience with OS and software maintenance including upgrade planning and implementation Required 7 Years Understanding and experience with the hosting model Required 7 Years Strong written and verbal analytical and communication skills Required Demonstrated ability to create and tailor messages based on the audience – including senior executives or technicians Required Experience with IBM Power7 or Power8 hardware platforms Highly desired Experience with AIX Highly desired PMP certification Highly desired Experience customizing the Curam Framework to meet project functional and business requirements. Desired

Curam Developer

Research Triangle Park, NC
Contract
Our client seeks a contractor resource to assist with the development and implementation using Curam Software. Responsibilities: This resource will have significant delivery responsibilities as part of development, and will act as the point of contact on site for development-related questions and issues that arise which cannot be addressed by a technical consultant. They will work closely with Senior Technical Consultants on design and development issues, and may act in the role of senior technical developer. Duties include but are not limited to: leading functional and detailed requirement development, code development, Joint Application Development (JAD) sessions, functional and detailed design, and life cycle management for the implementation. Areas of focus will include business and workflow process modeling, and business reengineering using Curam. These activities will involve the use of COTS Curam Enterprise Framework Components, Curam Intelligent Evidence Gathering (IEG2), Curam Express Rules for Triage (CERT), Oracle, use of XML technology in Curam, Curam Evidence Framework, Subversion, and WebSphere. Responsibilities also include reporting statuses to the Project Manager, and adhering to client's policies and procedures. Qualifications: Cúram V6 Certified Developer Required Social enterprise management experience. Required 3 Years Experience as a Cúram Developer with experience in the full life cycle of requirements through functional design and testing. Required 3 Years Experience in development with both the Cúram Enterprise Framework and Cúram Solution Modules. Required 3 Years Experience in problem identification and integration of technical skills to address and solve issues. Required 3 Years Experience with translating and communicating highly technical concepts to both technical personnel and non-IT business users. Required 3 Years Experience with creating and writing technical documents using MS Office products, Visio, Word, Excel, and PowerPoint. Required 3 Years Ability to develop relationships/partnerships with customer by responding to needs and exhibiting a sense of urgency, independently identify options. Required Ability to organize, prioritize, and follow complex and/or detailed technical procedures. Required Experience using the Cúram Enterprise Framework Components, Cúram Intelligent Evidence Gathering (IEG2), Cúram Express Rules for Triage (CERT). Required 3 Years Experience using Oracle and Subversion. Required 3 Years Technical knowledge in the following specialized areas of web application system analysis and programming: Java, J2SE, J2EE, XML, and XSL. Required 3 Years Techical knowledge in Eclipse, HTML, Cascading Style Sheets, and Web Services standards (SOAP and WSDL). Required 3 Years Experience with Oracle database platforms and tools. Highly desired Experience with JavaScript and IBM Websphere. Highly desired Experience with state government IT Functions. Highly desired Experience with the Curam Child Care Module Desired

Oracle Database Administrator

Research Triangle Park, NC
Contract
Responsibilities: The Database Administrator will provide data analysis and database management, maintenance, enhancement, designing of data dictionaries, physical and logical database models, and performance tuning, as well as logical administration of application objects within database; maintenance of business requirements for database, database schema, data maps, ERDs, application objects (i.e., tables, indexes, views, etc.); performance of database application tuning; provision of business and data requirements and data for capacity planning. Position is also responsible for physical environment-level administration; installation/patch/upgrade of database software; management of HA, database-level security; maintenance of database configuration files and data files; completion of database reorganizations, environment tuning, refreshes, exports and imports, backup and recovery; performance of capacity planning driven by technology and resource usage trends. Contractor is expected to be able to work without assistance; can provide limited leadership to others; able to manage medium complexity work efforts.   Qualifications: Experience with data analysis and database management, maintenance, and enhancement. Required 5 Years Experience designing data dictionaries, physical and logical database models. Required 5 Years Experience with performance tuning and logical administration of application objects within the database. Required 5 Years Experience maintaining business requirements for database, database schema, data maps, ERDs, and application objects (i.e., tables, indexes, views. Required 5 Years Experience performing database application tuning and providing business and data requirements and data for capacity planning. Required 5 Years Able to work without assistance and able to manage medium complexity work efforts. Required 5 Years Oracle Database experience, version 10g or newer Required 5 Years

DC Technician II

Glen Allen, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Shift > back half days - Thur - Sat (rotation every other Wednesday - they would work) 3:00 PM - 12:00 AM Responsibilities: Managing Linux and Windows Servers in an admin role for various application ranging from Active Directory, VDI, O365, HR related applications I&AM and ISRM. Driving incident resolution through a systematic problem solving approach, coupled with a strong sense of ownership and drive Supporting production system deployments while ensuring SLAs are met Progress, protect, and provide for the software and systems behind all of the client's external and internal customer facing services with an ever-watchful eye on their availability, latency, performance, and capacity Collaborating with other tech leads and support teams to ensure integrated end-to-end availability, reliability, and performance Manage Continuous Integration / Continuous Delivery pipelines Influencing resiliency and scalability in production environments in Amazon Web Services and Azure Equipping systems with automated monitoring and alerting Design, write and deliver technical and process automations to improve the availability, scalability, latency, and efficiency of services Solve problems relating to critical services and build automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions Influence and support new designs, architectures, standards and methods for large-scale distributed systems Engage in service capacity planning and demand forecasting, software performance analysis and system tuning Identifying and remediating risk to critical and non-critical system KPIs Provide technical leadership with Unix systems internals and networking Identify and implement opportunities for automation of routine maintenance tasks and common issues Troubleshoot networking problems with an in-depth knowledge and understanding of network theory including various concepts such as networking protocols (TCP/IP, UDP, ICMP, etc.), MAC addresses, IP packets, DNS, OSI layers, and load balancing. Qualifications: Bachelors Degree or Military Experience At least 1 year of experience in leading production support teams, software development teams At least 1 year experience in enterprise support, ITIL practices and principles At least 1 year of experience in supporting production systems in a cloud environment Preferred Qualifications: 1+ years of experience with one of the following: Linux, UNIX, Openstack administration Python, Ruby, Go, JavaScript development experience NoSQL platforms 1+ years of experience with any of the following: AWS cloud services configuration & administration Chef, Ansible, Puppet or UDeploy Jenkins, Codeship, or Travis experience Restful web/API services support and deployment 1+ years of experience with Splunk, BlueStripe, Zabbix monitoring / alerting

Training Content Developer

Research Triangle Park, NC
Contract
Responsibilities: Position analyzes system functionality and works with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to design training/develop course materials, develop and maintain Adobe FrameMaker templates and scripts, and revise training materials for training adult learners. Tasks include training task analysis, gathering/incorporating course content, applying instructional design theory and utilizing instructional technology tools such as Learning Gateway to enhance learning and ensure that design and delivery are consistent with identified learning goals/objectives. Training content may include developing templates, graphics, and audio/visual materials for use in on-line training, interactive web-based, facilitator guides, PowerPoint presentations, participant guides and tests, job aids and other classroom materials.   Qualifications: Experience in curriculum design and developing training materials for adult learners. Required 5 Years Experience with eLearning technology and experience in developing instructor led and on-line training courses. Required 5 Years Experience creating tests, surveys, and lessons learned reports based on course objectives. Required 5 Years Experience with learning software that may include Adobe FrameMaker, Adobe Captivate, PhotoShop, Adobe Breeze, Dreamweaver, SnagIt and Visio. Required 5 Years Prefer experience with Learning Management System (LMS) technology such as Learning Gateway. Highly desired 3 Years Experience with computer-based training instructional design. Required 5 Years

IT Procurement Specialist

Raleigh, NC
Contract
Responsibilities: Technical Procurement Specialist responsible for development, negotiating, interpreting and overseeing the execution of legal procurement documents for securing information technology services and products. Qualifications   Excellent writing skills with procurement documentation Required 7 Years Possession of professional skill and knowledge of large scale purchasing, laws, policies, regulations, practices and purchasing methods and procedures Required 7 Years Experience with large scale contracting for services and equipment developing, writing, evaluating and formal documentation such as RFPs, RFQs and IFB Required 7 Years Resolving technical problems independently and in conjunction with procurement staff Required 5 Years Excellent ability to communicate effectively orally and in written form with all levels of project teams, management and business customers Required 7 Years Ability to determine and execute work flow for purchasing process, collect and review purchasing information, and monitors and apply procedures. Required 5 Years Experience to develop and maintain strong relationships with departmental personnel, vendors and other customers/clients. Required 5 Years Knowledge to utilize information technologies to meet work needs. Desired 5 Years Must possess excellent writing skills along with the ability to independently gather, organize, summarize and analyze data within set time frames. Must possess excellent customer service by establishing effective working relationships with technical and business resources along with the vendor community. Extensive procurement experience preferably in a government environment.

Data Center Technician II

Glen Allen, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. ***This  position operates on a 24/7 staffing model so candidates must be flexible with regards to hours and must be willing to work nights where needed. Shifts will be 12 hours and could be either on front or back half of the week.*** Responsibilities: Analyzes and resolves facilities related production issues. Documents and follows up on all issues to ensure customer satisfaction and stability. Engagement with operational platform teams and customer IT teams to support problem management activities including root cause analysis. Participation in creation and implementation of project designs. Participation in creation and implementation of security standards. Participation in on-call activities. Qualifications: 3-5 years experience in an applicable operations role including cabling systems, asset management, power and space management, or raised floor logistics. Role requires strong knowledge and hands-on support of distributed systems hardware platforms (HP, Dell, Sun, prevalent blade technologies) and operating systems (HPUX, Windows Server, Solaris and Linux), and experience (3-5 or more years) in both areas. Certification in hardware and software preferred, but not required. Procurement knowledge and experience, vendor management, and knowledge of data center best practices are also requirements. Individual will need to know cabling specifications and best practices for voice and data solutions, intermediate electrical theory, HVAC, security, raised floor and other best practices associated with managing an enterprise level data center. Individual must also possess thorough understanding of OSI model, and demonstrate hands-on experience with at least one major information technology hardware platform (mainframe, distributed, microcomputer, telephony). Individual will be required to use a Data Center Visual Management tool to update and maintain raised floor plans from design through implementation and maintenance phases of project. Position requires great communication skills, both oral and written since position's audience includes technical, project and business resources. Must also possess the ability to manage multiple tasks and deadlines (often conflicting for priority).     Preferred Qualifications 5 years hands-on support of distributed systems hardware platforms (HP, Dell, Sun, prevalent blade technologies) and operating systems (HPUX, Windows Server, Solaris and Linux) Certification in a facilities operations or engineering field Bachelors Degree in Computer Science MCSE, MCSA, ITIL Certification, Basic Unix, Basic SQL 8 years experience in an enterprise level Data Center ITIL knowledge and experience preferred but not required.

Senior Consulting Software Engineer (.NET)

Maryland Heights, Missouri
Contract
Responsibilities: Provide technical leadership for the portfolio of applications managed by an IT Service Owner Drive the usabilty and quality of the software developed within the area Ensure technical currency is maintained within the applications within the portfolio and Be a hands-on software engineer who can write quality code, assist with problem solving, root cause analysis, trouble shooting and coaching Write technical blogs and be active in Open Source Community Agile, DevOPS and Cloud: Applies Design Thinking techniques on application design Lead agile software development efforts as a senior Technical Leader Coach and mentor other software engineers across teams on practices such as TDD, ATDD and pair programming Designs highly scalable applications in AWS cloud using tools like Cloud Formation Templates, EC2, SWF, ELB, Lambda, S3, RDS/Dynamo DB and others. Create load and performance testing strategy and perform advanced performance tuning Reviews and implement corrective and preventive measures based on metrics across portfolio of applications including but not limited to code quality, business metrics and performance metrics Requirements/Certifications: Technical Skills Required: .NET, C#, Umbraco, MS SQL Server, Jenkins Required Experience in: Agile Framework/ Methodology, Test-driven Development. In addition to pair programming, they are looking for someone who can mentor & coach other developers. Resource will be working on member and provider websites. Nice to have: GIT, SonarCube Bachelors degree required.

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