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Administrative Assistant III

Waterford, CT
Contract
Responsibilities: Under general supervision, this role provides highest level of clerical and administrative support to a management level(s), department or group of professionals. May assist in development of policies and guidelines to carry out administrative responsibilities. Performs general office duties such as:answering telephone calls, making appointments and scheduling meetings; initiating and composing correspondence; collects, compiles and analyzes information and data; performs higher level calculations and analyses; investigates questionable areas and makes administrative decisions; maintains and updates office supplies and assists in maintenance of department files. May process invoices, handle confidential records and information, and/or make travel arrangements. Exercises considerable discretion in performance of duties and responsibilities. May provide guidance and assistance to less experienced office support staff. Provides typing and word processing support. Regularly uses computer software such as word processing, spreadsheets, graphics and presentation software   Qualifications: Ability to collect, compile and analyze information and data. Strong oral and written communication skills. High level of initiative and ability to use judgment. Strong skills operating computerized and standard office equipment. Excellent skills using word processing, spreadsheet and graphics software. Knowledge of company policies, practices and procedures. Strong planning and organizing skills. Extensive clerical/administrative experience. Proficient in use of SAP. High School or GED preferred

Support Intensity Scale Assessor

Pittsburgh, PA
Contract
Administers a needs assessment instrument to individuals enrolled in the Consolidated and P/FDS waivers, individuals receiving Autism services, individuals receiving services from private and public ICF/IDs, and individuals on DHS-ODP’s waiting list and individuals identified to be enrolled in the programs; collects assessment-related data and enters needs assessment data. Comply with all applicable regulations and requirements (HIPAA, Medicaid, etc.) Record data in SIS databases Track multiple monthly assessment referrals Understand and be able to explain SIS results Attend monthly SIS team meetings REQUIREMENTS 4-year college degree; work in the field of human services; and have experience working directly with individuals diagnosed with intellectual disabilities (“ID”) and Autism Spectrum Disorder (“ASD”); Must have experience with interviewing and communicating with individuals with ID and Autism and administering standard assessments. Ability to travel as part of the SIS assessor team Excellent communications skills and computer experience Must be able to pass criminal background clearances from the Pennsylvania State Police and Child Abuse Clearances per the Child Protective Services Law (“CPL”), 23 Pa. C.S. Chapter 63 Preferred qualifications Possess the skills to engage the individual with ID or ASD so that the user is able to understand the individual, despite language and communication abilities, and that the individual with ID and/or ASD understands the intent of the assessment questions, paying particular attention to the individual’s struggle with abstract concepts Experience working with individuals with ID and ASD with co-occurring mental health and physical health challenges.

Support Intensity Scale Assessor

Philadelphia, PA
Contract
Administers a needs assessment instrument to individuals enrolled in the Consolidated and P/FDS waivers, individuals receiving Autism services, individuals receiving services from private and public ICF/IDs, and individuals on DHS-ODP’s waiting list and individuals identified to be enrolled in the programs; collects assessment-related data and enters needs assessment data. Comply with all applicable regulations and requirements (HIPAA, Medicaid, etc.) Record data in SIS databases Track multiple monthly assessment referrals Understand and be able to explain SIS results Attend monthly SIS team meetings REQUIREMENTS 4-year college degree; work in the field of human services; and have experience working directly with individuals diagnosed with intellectual disabilities (“ID”) and Autism Spectrum Disorder (“ASD”); Must have experience with interviewing and communicating with individuals with ID and Autism and administering standard assessments. Ability to travel as part of the SIS assessor team Excellent communications skills and computer experience Must be able to pass criminal background clearances from the Pennsylvania State Police and Child Abuse Clearances per the Child Protective Services Law (“CPL”), 23 Pa. C.S. Chapter 63 Preferred qualifications Possess the skills to engage the individual with ID or ASD so that the user is able to understand the individual, despite language and communication abilities, and that the individual with ID and/or ASD understands the intent of the assessment questions, paying particular attention to the individual’s struggle with abstract concepts Experience working with individuals with ID and ASD with co-occurring mental health and physical health challenges.

Support Intensity Scale Assessor

Scranton, PA
Contract
Administers a needs assessment instrument to individuals enrolled in the Consolidated and P/FDS waivers, individuals receiving Autism services, individuals receiving services from private and public ICF/IDs, and individuals on DHS-ODP’s waiting list and individuals identified to be enrolled in the programs; collects assessment-related data and enters needs assessment data. Comply with all applicable regulations and requirements (HIPAA, Medicaid, etc.) Record data in SIS databases Track multiple monthly assessment referrals Understand and be able to explain SIS results Attend monthly SIS team meetings REQUIREMENTS 4-year college degree; work in the field of human services; and have experience working directly with individuals diagnosed with intellectual disabilities (“ID”) and Autism Spectrum Disorder (“ASD”); Must have experience with interviewing and communicating with individuals with ID and Autism and administering standard assessments. Ability to travel as part of the SIS assessor team Excellent communications skills and computer experience Must be able to pass criminal background clearances from the Pennsylvania State Police and Child Abuse Clearances per the Child Protective Services Law (“CPL”), 23 Pa. C.S. Chapter 63 Preferred qualifications Possess the skills to engage the individual with ID or ASD so that the user is able to understand the individual, despite language and communication abilities, and that the individual with ID and/or ASD understands the intent of the assessment questions, paying particular attention to the individual’s struggle with abstract concepts Experience working with individuals with ID and ASD with co-occurring mental health and physical health challenges. 

Support Intensity Scale Assessor

Harrisburg, PA
Contract
Administers a needs assessment instrument to individuals enrolled in the Consolidated and P/FDS waivers, individuals receiving Autism services, individuals receiving services from private and public ICF/IDs, and individuals on DHS-ODP’s waiting list and individuals identified to be enrolled in the programs; collects assessment-related data and enters needs assessment data. Comply with all applicable regulations and requirements (HIPAA, Medicaid, etc.) Record data in SIS databases Track multiple monthly assessment referrals Understand and be able to explain SIS results Attend monthly SIS team meetings REQUIREMENTS 4-year college degree; work in the field of human services; and have experience working directly with individuals diagnosed with intellectual disabilities (“ID”) and Autism Spectrum Disorder (“ASD”); Must have experience with interviewing and communicating with individuals with ID and Autism and administering standard assessments. Ability to travel as part of the SIS assessor team Excellent communications skills and computer experience Must be able to pass criminal background clearances from the Pennsylvania State Police and Child Abuse Clearances per the Child Protective Services Law (“CPL”), 23 Pa. C.S. Chapter 63 Preferred qualifications Possess the skills to engage the individual with ID or ASD so that the user is able to understand the individual, despite language and communication abilities, and that the individual with ID and/or ASD understands the intent of the assessment questions, paying particular attention to the individual’s struggle with abstract concepts Experience working with individuals with ID and ASD with co-occurring mental health and physical health challenges. 

Senior Software Engineer (Cloud)

Glen Allen, VA
Contract
Software Engineer Skill Set & Responsibilities: Analyzes problems and programs in two or more programming language/platforms Understands and develops functional and non-functional requirements for a system Works with multiple programming frameworks Develops, tests, and maintains code using software development methodology and appropriate technologies for the system being used. Integrates systems to databases and other applications using middleware such as SnapLogic and cosume or produce SOAP or REST based services, etc. Agile, DevOPS and Cloud Is proficient at automated testing strategies, including TDD Understands advanced concepts of Containers, Micro-Services, Continuous Integration Understands Cloud computing concepts and how to build Cloud deployable application Performs load and performance testing on the application and do regular performance tuning Requirements/Certifications: Spring Boot Microservices REST API development Advanced Java Development experience AWS Cloud Computing experience React.js experience (If not, Angular.js experience would help)

Senior Program Manager

Harrisburg, PA
Contract
Our client seeks a Senior Program Manager to provide project management services to advance technology projects. The Senior Program Manager will work with existing project management methodology and will serve as a senior project manager on multiple highly-complex and high visibility projects. Communication, collaboration and management at the most senior level is required. Specific Duties: Develop and maintain project control documents in accordance with enterprise project management methodologies, including: project charters, cost plans, capacity management plans, risk management plans, communications plans, governance plans, schedules, change management plans, knowledge management plans and quality assurance plans. Develop detailed project plans using project scheduling tools such as Microsoft Project. Lead all project plan development activities, including identification of phases, activities, tasks, deliverables, milestones, dependencies, schedules and assignment of resources Work closely with project team members, transit agency staff and stakeholders including but not limited to transit and IT operations, transit and IT management and transit and IT staff. Motivate project resources to complete assigned duties and tasks. Prepare formal reports on the status and health of the IT projects, including periodic status reports, management dashboards and project metrics. Monitor project quality, schedule and budget and facilitate actions to mitigate risk and address issues that arise. Facilitate the risk and issue management processes for IT projects by maintaining risk and issue logs, identifying risks and issues, communicating issues and risks according to project governance and working with project team members to ensure effective risk and issue management. Facilitate deliverable and project artifact approval processes for IT projects by tracking all deliverables and project artifacts that require approvals, communicating the need for approvals to the appropriate groups and individuals and tracking approval decisions and following up where need be to ensure approvals are achieved within established timeframes. Manage the project change control process for issues that impact the quality, schedule or budget of the project by: documenting change requests, securing approval for changes and documenting approved changes in accordance to project governance. Facilitate periodic and ah-hoc project meetings, including scheduling with appropriate team members, preparing agendas, recording action items and key decisions and preparing, circulating and seeking approval for meeting minutes. Required Skills and Experience Required: 10+ years full-time experience as a project manager for large and complex information technology projects. Required: 5+ years of senior or lead project management experience including supervision of project management teams. Required: Strong oral and written communication skills. Demonstrated ability to effectively communicate at all levels of an organization, including executive staff. Required: Strong leadership skills with the ability to make decisions and motivate others to complete tasks. Desired: 2+ years full-time experience in the public transportation field and/or transit agency operations and management. Desired: PMP or similar project management certification. Desired: 2+ years of experience in utilizing iterative project management methodologies.

Senior Software Engineer - UI/UX

Glen Allen, VA
Contract
Responsibilities: Analyze problems and program in two or more programming language/platforms Understand and develop functional and non-functional requirements for a system Work with multiple programming frameworks Develop, test and maintain code using software development methodology and appropriate technologies for the system being used. Integrate systems to databases and other applications using middleware such as SnapLogic and consume or produce SOAP or REST based services, etc. Agile, DevOPS and Cloud Is proficient at automated testing strategies, including TDD Understand advanced concepts of Containers, Micro-Services, Continuous Integration Understand Cloud computing concepts and how to build Cloud deployable application Perform load and performance testing on the application and do regular performance tuning Requirements/Certifications: UI/UX design experience Design Wireframes and Mockups React.js experience (If not, Angular.js experience would help) Bachelors degree required.

Clinical Pharmacy Technician I

Phoenix, AZ
Contract
Evaluates and authorizes approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria. Essential Functions: Determines appropriateness for medications. Communicates decision to physicians, physician's office staff, medical management staff and/or pharmacists. Researches, resolves and documents prior authorization outcomes in pharmacy system. Communicates selected prior authorization criteria, pharmacy benefit coverage and formulary alternatives to physicians, physician's office staff, medical management staff and/or pharmacists. Escalates requests to Pharmacist when request requires extensive clinical review or denial. Researches, resolves and documents physician or client inquiries and grievances and provides verbal or written results to client, prescriber, provider and/or management. Performs other duties as required. Ability to identify and trouble-shoot problematic issues. Requirements/Certifications: CPT: Certification/licensure in accordance with state requirements. PTCB: Certification Other Required Skills: Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting. In-depth knowledge of specialty injectable prescription drugs, disease states, health plan formulary management techniques, medical terminology and current diagnostic and reimbursement coding (J/Q codes, ICD-9, CMS 1500, etc.). Proficiency in Pharmacy computerized systems and software applications, as well as MS Office Product Suite. Excellent written and verbal communication skills. Ability to follow clinical criteria and instructions to approve prior authorization requests. Minimum of 6 months dispensing or retail experience required, or equivalent internal training will be substituted. Ability to identify and trouble-shoot problematic issues.

Technical Specialist

Harrisburg, PA
Contract
The primary responsibility of this Technical Specialist (TS) is to develop, facilitate and conduct end user training for the upgrade of the client's  CADD software (Bentley MicroStation, InRoads SS2/SS3 to OpenRoads SS4/Connect, including revised workspace and work flow). The candidate must possess a solid understanding of the processes associated with civil engineering design and have current skills in Bentley software listed below: MicroStation Storm and Sanitary/Subsurface Utility Engineering (SUE)/Subsurface Utility Design and Analysis (SUDA) OpenRoads Technology for Survey and Roadway Design iPlot and iPlot Organizer Trimble Business Center Other responsibilities include: Design training plans that deliver large-scale transformation that achieve Department-wide adoption and proficiency for approximately 600 end users Collaborate with team members to: Develop customized training materials to address client needs. Identify appropriate business examples to illustrate key concepts/features. Identify and document business practices that maximize efficiency. Develop and conduct customized training for additional applications as needed. Coordinates training reviews to verify that designed trainings meet quality standards, functional/ technical requirements and user needs. Works with team members to anticipate, identify, track and resolve issues with current training and develop contingency plans as necessary. Documents all work for future reference. Follows quality standards. Travel requirements: Approximately 50% of time will involve traveling throughout the Commonwealth of PA.  Skill Requirements and Experience   Required: Strong oral and written communication skills in the English language. Knowledge of civil design process. Two years (four years desired) working knowledge and support experience which includes technical understanding, creation/maintenance of user documentation and training, in Computer Aided Drafting and Design Engineering Software. Minimum of one year experience in delivering live multi-day training classes for highly technical civil design software. Flexibility to travel throughout the Commonwealth of Pennsylvania for consecutive work weeks to conduct multi-day training classes at various locations. Highly Desired: Two year minimum (four years preferred) working knowledge of the following: Bentley MicroStation, InRoads and InRoads Survey civil design software. One year minimum (two years preferred) working knowledge of the following: Bentley civil design software: OpenRoads, Storm and Sanitary, Subsurface Utility Engineering (SUE)/ Subsurface Utility Design and Analysis (SUDA), IPlot and IPlot Organizer. Trimble Business Center Minimum of one year experience in developing customized training materials for classroom, instructor led and web-based training classes. Experience in developing comprehensive user documentation.

Associate Materials Specialist

Richmond, VA
Contract
Responsibilities: This role evaluates and processes material/service requests and documentation to ensure accurate receiving and timely deliveries. Evaluates material return report for request cancellations. Reviews inventory requests and scopes of work for accuracy and completeness and ensure adherence to company policies and procedures. Analyzes inventory and surplus/obsolete materials and takes action to minimize stocking levels. Maintains standards database and other systems to track inventory. Prepares management reports. Develops load schedules and pallet counts to ensure efficiency in scheduling and loading material.  

Behavioral Healthcare Coordinator

Columbia, MD
Contract
Provides care coordination to members with behavioral health conditions identified and assessed as requiring intensive interventions and oversight including multiple, clinical, social and community resources. This role promotes the appropriate use of clinical and financial resources in order to improve the quality of care and member satisfaction. Essential Functions: Conducting in depth health risk assessment and/or comprehensive needs assessment which includes, but is not limited to psycho-social, physical, medical, behavioral, environmental, and financial parameters. Communicating and developing the treatment plan for authorization of services, and serves as point of contact to ensure services are rendered appropriately, (i.e. during transition to home care, back up plans, community based services). Implementing, coordinating, and monitoring strategies for members and families to improve health and quality of life outcomes. Develops, documents and implements plan which provides appropriate resources to address social, physical, mental, emotional, spiritual and supportive needs. Acts as an advocate for members care needs by identifying and addressing gaps in care. Performs ongoing monitoring of the plan of care to evaluate effectiveness. Measures the effectiveness of interventions as identified in the members care plan Assesses and reviews plan of care regularly to identify gaps in care, trends to improve health and quality of life outcomes; collects clinical path variance data that indicates potential areas for improvement of case and services provided; works with members and the interdisciplinary care plan team to adjust plan of care, when necessary. Educating providers, supporting staff, members and families regarding care coordination role and health strategies with a focus on member-focused approach to care. Facilitates a team approach to the coordination and cost effective delivery to quality care and services. Facilitates a team approach, including the Interdisciplinary Care Plan team (ICPT), to ensure appropriate interventions, cost effective delivery of quality care and services across the continuum. Collaborates with the interdisciplinary care plan team which may include member, caregivers, member's legal representative, physician, care providers, and ancillary support services to address care issues, specific member needs and disease processes whether, medical, behavioral, social, community based or long term care services. Utilizes licensed care coordination staff as appropriate for complex cases. Provides assistance to members with questions and concerns regarding care, providers or delivery system. Maintains professional relationship with external stakeholders, such as inpatient, outpatient and community resources. Generates reports in accordance with care coordination goals. Complies with Case management Society of America Standards for Case Management Practice and with CCMC code of Professional Conduct for Case Managers. Assists with orientation and mentoring of new team members as appropriate. Requirements/Certifications: The candidate MUST be licensed in DC and reside in DC. This hiring group is requiring that candidates start the process to obtain their MD licenses within 30 days of completing training. Must be computer literate. Must be comfortable with Microsoft Office and know how to send and receive an e-mail, attach a document, accept meeting invites, work in Word, Excel (be able to sort and filter data).  They are HEAVY IM and email users so they must be familiar. The candidate MUST be able to type and talk at the same time.  Required licenses are: Licensed as a LCSW-C or LCPC or LCMFT. The candidate MUST be licensed in the state that he/she resides. The candidate must be comfortable in a cubicle environment, able to type and talk at the same time at a conversational pace and able to navigate through multiple systems.

Senior Care Manager - Autism ABA

Orange, CA
Contract
Authorizes and reviews utilization of autism services, including Applied Behavioral Analysis (ABA). ?Responsibilities: Collects and analyzes utilization data. Assists with shaping of ABA services and assures coordination with other services providers such as medical, speech, occupational therapy, physical therapy and IEP services provided through the school setting. Works with ABA treatment team to shape care planning and provision and assures measurements of the child's progress are ongoing. Assures overall case management with the inclusion of behavioral health services when required. Coaching and mentoring of less experienced Care Managers is required. Other Essential Functions: Performs concurrent reviews with treatment team providing ABA services. Performs initial case requests for autism services, behavioral health and ABA. Reviews all submitted materials and consultation with treatment team providers. Reviews IEP, psych testing and other case evaluation materials. Provides information to members and providers regarding mental health and autism benefits, community treatment resources, mental health managed care programs, and company policies and procedures, and criteria. Interacts with the company's Medical and Associate Medical Directors and/or Physician Advisers to discuss clinical and authorization questions and concerns regarding specific cases. Participates in quality improvement activities, including data collection, tracking, and analysis. Leads or participates in activities as requested that help improve Care Center performance, excellence and culture. Supports team members and participates in team activities to help build a high-performance team. Demonstrates flexibility in areas such as job duties and schedule in order to aid Care Center in better serving its members and to help the company achieve its business and operational goals. Assists Care Center efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Maintains an active work load in accordance with Care Manager Performance Standards. Works with community agencies as appropriate. Proposes alternative plans of treatment when requests for services do not meet medical necessity criteria. Assists network by identifying gaps in the network and quality providers. Advocates for the patient to ensure treatment needs are met. Interacts with providers in a professional, respectful manner that facilitates the treatment process. Qualifications: MA/MS/MBA in Psychology Required PhD preferred 6+ Years of post degree experience in the provision of ABA services including oversight of paraprofessionals preforming ABA services Care Mgmt\RN - Registered Nurse, State and/or Compact State Licensure or are Mgmt\LCSW - Licensed Clinical Social Worker or Care Mgmt\LPC - Licensed Professional Counselor or Care Mgmt\LMFT - Licensed Marital and Family Therapist or Board Certified Behavior Analyst Required Behavioral Health license/certificate such as LCSW, LPC, LMFT, RN (would need to have psych nursing experience to consider) or BCBA.  Knowledge of DSM V or most current diagnostic edition. Ability to analyze specific utilization problems, plan and implement solutions that directly influence quality of care.

Help Desk Support I

Plano, TX
Contract
Our client is seeking a customer service oriented Help Desk Engineer to provide technical support to users in an efficient and accurate manner. You will be considered as the firms front line and you will solve basic technical problems while providing support for all assigned areas. The goal is to make sure that associate value is maintained to the standards set forth by the company. Responsibilities: Provide helpdesk support and resolve problems to the end users satisfaction Monitor and respond quickly and effectively to requests received through the IT helpdesk Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority Modify configurations, utilities, software default settings, etc. for the local workstation Utilize and maintain the helpdesk tracking software Document internal procedures Assist with onboarding of new users Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Install, test and configure new workstations, peripheral equipment and software Maintain inventory of all equipment, software and software licenses Manage PC setup and deployment for new employees using standard hardware, images and software Assign users and computers to proper groups in Active Directory Perform timely workstation hardware and software upgrades as required   Qualifications: High School Diploma, GED, equivalent certification or military experience At least 1 year of help desk support experience Fluent in English Punctuality is required People Skills Great Communication written and verbal   Preferred Qualifications: Associates Degree in Computer Science, Information Systems, and Engineering, equivalent certification or military experience ITIL Certification Mac integrated basics certificate or 1 + year of equivalent Mac support experience 1+ year of experience working with Windows 7 and Windows 10 Operating systems and 1+ year of experience troubleshooting Windows 7 and Windows 10 Operating systems

Research Lab Coordinator I

McLean, VA
Contract
Our client is looking for a Lab Coordinator to assist researchers by managing the relationship with intent leads, research participants and by coordinating the schedule for research. The Lab Coordinator is also responsible for coordinating with our recruiting vendors to ensure we have the best participants for research that occurs in the lab. You will be the point of contact between our intent leads, researchers, recruiting vendors and research participants. When research is scheduled, you will make sure all participants sign necessary forms, answering any questions they might have as well as making sure they are compensated for their time. You should be able to adapt quickly and on the spot, to meet ever changing and unpredictable research needs. In addition to basic duties of managing the coordination of the lab from a scheduling standpoint, the lab coordinator should also devote time toward perfecting how we engage our intent leads, and our recruiting vendors. Collaboration with other coordinators will also be necessary. Responsibilities: Coordinating the research occurring in the other locations Welcoming research participants to making sure they are properly set up to begin research (collecting forms, etc.) Constant improvement of our intake and recruiting process Collaboration with other coordinators to ensure we are meeting research needs across our digital organization What You Bring: Ability to think quickly and resolve problems in a fast paced and unpredictable environment while keeping a pleasant demeanor Constant hunger to improve our current operating procedures and make our team even more efficient in research prioritization and recruiting Experience shepherding users through research experiences or training experiences is a plus Willingness to learn digital tools that help facilitate research Excellent organizational and prioritization skills Strong verbal and written communication skills Willingness to accept feedback and take positive steps towards improvement Collaborative team player who prioritizes building strong relationships with diverse project partners Qualifications: Associates degree or military experience 2 years of facility coordination experience Preferred Qualifications: Bachelors degree 3 years of facility coordination experience 3 years of scheduling and customer service experience 2 years of experience managing and interacting with vendors

Systems Analyst Specialist

Richmond, VA
Contract
Responsibilities: This role provides technical consulting.  Incumbents are top analytical experts in one or more highly specialized phases of applications systems analysis.  Formulates or defines system scope and objectives.   Often acts as business experts and assists users in defining needs.  Recommends best technologies to enhance current systems.  Conducts system architecture and business information flow studies.   Recommends appropriate computer platforms, workstations and communication linkage required to support specific related business processes and information flow. May act as a project work team/group leader. Is responsible for working company wide in multi-platform environments on multi-project assignments. Guides and advises less experienced Systems Analysts.  Errors may cause significant disruption to operations or major costs. Qualifications: This level is staffed by individuals who have full technical knowledge of all phases of applications systems analysis. Experience in programming, task management and systems analysis desired. Bachelors preferred, Discipline: Business, Computer Engineering, Computer Science, Information Systems, Mathematics

Oracle ETL Programmer

Richmond, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position.   Responsibilities: Provides technical consulting and/or leadership on complex projects. Incumbents are technical experts in one or more areas of applications systems analysis and programming. May act as an expert in business or functional area. Devises or modifies procedures to solve complex problems. Responsible for program design, coding, testing, debugging and documentation. Has full technical knowledge of all phases of applications systems analysis and programming. Works company wide in multi-platform environments on multi-project assignments. Acts as a project work team/group leader. Errors may cause significant disruption to operations or major costs. Perform other duties as requested or assigned.   Qualifications: Demonstrated ability to establish and maintain a high level of customer trust and confidence in the Information Technology teams' knowledge of and concern for the customer's business needs. Demonstrated ability to seek out and understand customers' issues business needs Demonstrated ability to handle deadlines and pressures Demonstrated ability to work with all levels of employees and to influence and impact others. Demonstrated ability to create a network of relevant individuals to solve operational problems. Demonstrated ability to lead teams Conceptual thinking and reasoning abilities Demonstrated competency in logical and analytical thinking Demonstrated decision-making ability Demonstrated competency in identifying and solving problems Demonstrated ability in the utilization of multiple tools to solve problems Experience in the adaptation to and the application of rapidly changing technology to business needs Technical Skills: Strong understanding of Data warehousing and RDBMS concepts Progressive experience in leveraging Business Intelligence tools to gain Business Insights Translating Business Requirements to Technical Specification and delivering BI Solutions meeting the Business Requirements

Technical Support 1

Richmond, VA
Contract
The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. Also responsible for triage of incoming new calls and monitoring of existing calls for completion. Support duties include but are not limited to network connectivity troubleshooting, desktop hardware, OS, printers, phone, and Multimedia support. The candidate will need to have a basic understanding of Active Directory in a multiple Domain network environment. They must also have a fundamental understanding of Personal Computer and Information Systems operations. The position includes ensuring that department manuals are current and items such as manuals, reference guides, IT procedures, diagrams and other technical documents remain up to date. As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures, guidelines and diagrams. The candidate must possess excellent interpersonal skills for communicating as their primary job will be customer facing. The candidate also must be able to perform in a team environment   Help Desk Tech Job Duties include: Respond to and direct help desk tickets to other technicians for resolution Perform installation and troubleshooting of PCs, printers, iPhones and software. Daily inspections of server room and data closets Manage backup tape rotation and cases for offsite pickup Perform network jack activation for correct VLAN Basic customer training and support on Mitel phone operations Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Qualifications: Respond to and direct help desk tickets to other technicians for resolution Required 2 Years Installation and troubleshooting of PCs, printers, iPhones and software Required 2 Years Daily inspections of server room and data closets Required 1 Year Manage backup tape rotation and cases for offsite pickup Required 1 Year Perform network jack activation for correct VLAN Required 2 Years Basic customer training and support on Mitel phone operations Required 1 Year Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Required 1 Year

Senior Java Programmer

Manchester, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Responsibilities: A minimum of 7 years of Java development experience with complex, large scale, n-tiered applications using the following technologies is required: Java/JEE, HTML, JavaScript, Oracle, SQL, JSP, JSTL. A minimum of 3 years experience with the following technologies: Web Services, Struts, Spring, and Hibernate/OpenJPA. A minimum of 2 years experience with Angular JS. Experience with relational and object oriented modeling is required. Experience with requirements gathering and documentation is required. The ability to successfully interact in a team environment is required. Effective oral and written communication skills are required. Knowledge of and experience with UNIX OS, UNIX Shell Scripting, PL/SQL, and UML are strongly preferred. Experience with Rationale Requisite Pro, Rational Architect, Rational Application Developer, WebSphere Application Server and Oracle RDBMS are strongly preferred. Knowledge of and experience with other template languages are preferred. Experience with Microsoft Office Suite of products is preferred.

Business Analyst 5

Richmond, VA
Contract
Review impacted business processes and work with business stakeholders to identify and make business process improvements that result in cost savings, higher quality, increased efficiencies, lower risk, and shorter cycle times   Responsibilities: Sr. Business Systems Analyst responsibilities include generating high level, detailed system requirements, developing epics / stories for Agile software development, and creating / grooming backlogs related to projects in collaboration with the product owner. Additional duties include articulating and documenting user system requirements, proactively collaborating with product owners to ensure successful implementations align with business processes and conducting joint application design sessions. Duties also include developing and interpreting data flow diagrams and making recommendations concerning screen flows, process flow and reporting needs.   Qualifications: Requirements must written to be; clear, accurate, complete, and testable Required 5 Years Provide business analysis support for project requests making sure to examine build vs. buy options that may be available. Required 7 Years Knowledge or aptitude for gaining knowledge of various development tools in order to obtain basic understanding of data sources and processing within Required 7 Years

System Administrator 3

Harrisburg, PA
Contract
This position will be primarily focused on Windows Server administration, along with supporting various other technologies. Will also be responsible for evaluating, preparing and recommending technical solutions, as well as troubleshooting complex problems with a wide variety of applications. System management of enterprise servers Deploy servers and applications to meet needs of project teams Determines server sizing and configuration Assists in the development of configuration standards. Monitors the availability of updates/upgrades, tests and installs updates/upgrades. Works directly with other staff in coordination and deployment of projects. Work with partners and employees in deployment activities. Works closely with Application Teams to deploy code/applications through multiple environments. Attend meetings with developers, users, and partners. Perform proactive monitoring of enterprise systems Monitors system performance and provides statistics to identify capacity or performance problems and makes technical recommendations for appropriate action. Respond to alerts and resolve issues identified through monitoring tools Provides direct support for system issues. Proactively identifies and resolves problems. Responds to system related trouble calls including hardware and software. Use software such as Remedy to report, track and resolve issues. Places service calls for servers and network equipment. Assists service providers in resolving service calls. Perform related duties as required Qualifications Minimum of a Bachelors degree in computer science or related field or equivalent as well as a minimum of 3 years of experience or Associates degree in computer science or related field and 4 years of experience. Specific knowledge required in the following areas: Windows Server 2008 & 2012 R2, Microsoft IIS 7.5 and 8.0, IBM Lotus Domino Server, IBM WebSphere Application Server, IBM HTTP Server/Apache, TLSv1.2, Schannel security Working knowledge of networking concepts and technologies - including TCP/IP, DNS and load balancing Working knowledge of security concepts and technologies - including PKI, certificate management, TLS/SSL and firewalls Strong knowledge of Microsoft Windows Working knowledge of Microsoft Office products Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines and a willingness to work off hours as needed to accommodate maintenance windows Effective verbal communication skills are required to work with all levels of the organization including management, vendors, and various personnel. Effective writing skills are required in order to document work performed. Superior interpersonal and customer service skills required including ability to work effectively in a team environment. High level of proficiency in effective problem solving required. Working Conditions Weekend, shift work, holiday, on-call, and overtime may be required. Work may require lifting equipment/supplies Work may require travel to and from the various locations.

Program Manager - IT I

Glen Allen, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Looking for a PM that has great communication skills (will be communicating with Sr Directors and VPs as well as engineers) and understands network and preferably has been an IT PM in some kind of network space. Responsibilities: Responsible for the coordination and completion of projects within the information technology department. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Builds and maintains working project plans, monthly Power Point presentations, coordinates project activities, maintains budget documentation.   Qualifications: Must be ITIL Foundations Certified V3 or later Must have specific IT Project Management Experience Moving into Service Now (experience with service now is a plus) Consulting or work experience in organizational settings 1 - 2 Years Project Management preferred Advanced Communication Skills MS Office 1 - 2 Years

Email/Web Designer III

Richmond, VA
Contract
Responsibilities:  HTML coding and development for Email using responsive design and email coding best practices Design compelling emails based on user-centered design principles and industry best practices. Produce clean, technically accurate files with consistent imagery across channels Understanding of client strategy, and how it relates to creative development Act as a proactive leader on the team, LOB, and beyond to help influence decisions  Manage numerous projects at one time  Complete work correctly and efficiently to meet appropriate deadlines  Design and maintain client email marketing campaigns, including implementation of A/B tests, conditional content, and delivery optimization   Required Skills:  Strong proficiency in Mac-based Dreamweaver, Photoshop, and Illustrator. Experience with Movable Ink and Litmus Builder. Experience with Salesforce Marketing Cloud/Exact Target (preferred) Experience developing triggered and contextual email campaigns that include dynamic content Thorough understanding of the elements of good design, html production, and email specific code requirements. Thorough understanding of email rendering in mobile devices, web-based email clients, and desktop clients. Solid email specific UI, UX, and interaction design skills. Accountability for the technical accuracy of their own work.  Ability to complete tasks independently, and as part of a team.  Effective communication skills for both creative ideas/development and presentations. Ability to assess and recommend channel strategy to meet client needs. Ability to self-manage deadlines on numerous concurrent projects.  Perform effectively in a demanding work environment and show resiliency to stress. Ideal candidate will have a minimum of 3-5 years of experience working in an email specific role. Technical Skills:  HTML CSS Photoshop Responsive design Email UI/UX

.NET Developer

Harrisburg, PA
Contract
The candidate will be part of an agile team focused on continued development and configuration of an electronic permitting system. The candidate must also be extremely strong and well-versed in UI/UX design, including HTML5, CSS, Bootstrap, JavaScript, AJAX, and JQuery. Extensive experience utilizing Visual Studio 2013 or newer is required. Experience managing work items and source code in TFS/VSTS is also required. The ideal candidate would also have familiarity with Oracle Data Provider (ODP.NET). This individual will work as part of a larger development team that is following agile development methodologies, so experience with agile/SCRUM development is preferred.   Job Duties/Responsibilities Codes enhancement and development programs and/or required fixes to production problems using the functional and technical programming standards. Design and Develop UI screens. Develop these enhancements or features using: C#, ASP.NET MVC, ADO.NET, AJAX, jQuery, JavaScript, XML, CSS and Visual Studio 2013/2015. Tests enhancement and development programs. Participates in structured code reviews / walkthroughs. Executes all required process steps. Creates and provide content for operational documentation to Technical Writers. Utilizes configuration management tools, design tools, debugging tools, and any other environment specific tools necessary to create, test, and implement an application. Work in an agile team environment. Manage and complete assigned tasks in TFS/VSTS Strong communication skills; both written and spoken.   Required: C# - 5 Years ASP.NET MVC - 5 Years Oracle / PL SQL - 3 Years UI Design (HTML5, CSS, Bootstrap, JavaScript, AJAX, JQuery) - 3 Years Visual Studio 2013 or newer - 3 Years (combined) TFS or VSTS Nice To Have Oracle Data Provider - ODP.NET Microsoft SQL Server 2008 or newer Service Oriented Architecture (SOA) experience

Business Analyst 3

Harrisburg, PA
Contract
Business Analyst qualifications: BA/BS Degree (Major: computer science, information systems, mathematics or related functional field) or equivalent Highly Desired Exceptional communication skills, strong interpersonal skills and the ability to communicate effectively. Ability to work independently with minimal guidance. Able to demonstrate quick learning on the job. An active team player with a keen and open mind to acquire new functional and process knowledge Excellent time management skills with leadership potential. Demonstrated capacity to effectively manage multiple and frequently changing priorities Experience using formal requirements gathering methodologies Required 7 Years Experience developing business, functional and non-functional requirements Required 7 Years Experience developing Requirements Traceability Matrix Required 7 Years IIBA-certified Buisness Analyst Required  

Java Developer III

Richmond, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. What the search engines are looking for to help you find this job, as well as the type of environment, technologies, and languages that we work in: Agile, DevOps, AWS (Amazon Web Services), Docker, micro services, Go, Java, Scala, Clojure, Angular, C# Qualifications: At least 5 years Java, J2EE, SPRING experience At least 4 years of experience in producing and consuming RESTful services Preferred Qualifications: Masters Degree in Computer Science or Engineering At least 7 years experience with Java enterprise applications using Spring, JEE, Java Messaging Services, and REST APIs Self-driven, actively looking for ways to contribute, and know how to get things done Deliriously customer-focused Value data and truth over ego Someone with a strong sense of engineering craftsmanship, and takes pride in the code you write A believer that good software development includes good testing, documentation, and collaboration A good communicator with strong reasoning skills, who can make a case for technology choices Excited about mentoring junior developers

Behavioral Healthcare Coordinator

Columbia, MD
Contract
Provides care coordination to members with behavioral health conditions identified and assessed as requiring intensive interventions and oversight including multiple, clinical, social and community resources. This role promotes the appropriate use of clinical and financial resources in order to improve the quality of care and member satisfaction. Essential Functions: Conducting in depth health risk assessment and/or comprehensive needs assessment which includes, but is not limited to psycho-social, physical, medical, behavioral, environmental, and financial parameters. Communicating and developing the treatment plan for authorization of services, and serves as point of contact to ensure services are rendered appropriately, (i.e. during transition to home care, back up plans, community based services). Implementing, coordinating, and monitoring strategies for members and families to improve health and quality of life outcomes. Develops, documents and implements plan which provides appropriate resources to address social, physical, mental, emotional, spiritual and supportive needs. Acts as an advocate for members care needs by identifying and addressing gaps in care. Performs ongoing monitoring of the plan of care to evaluate effectiveness. Measures the effectiveness of interventions as identified in the members care plan Assesses and reviews plan of care regularly to identify gaps in care, trends to improve health and quality of life outcomes; collects clinical path variance data that indicates potential areas for improvement of case and services provided; works with members and the interdisciplinary care plan team to adjust plan of care, when necessary. Educating providers, supporting staff, members and families regarding care coordination role and health strategies with a focus on member-focused approach to care. Facilitates a team approach to the coordination and cost effective delivery to quality care and services. Facilitates a team approach, including the Interdisciplinary Care Plan team (ICPT), to ensure appropriate interventions, cost effective delivery of quality care and services across the continuum. Collaborates with the interdisciplinary care plan team which may include member, caregivers, member's legal representative, physician, care providers, and ancillary support services to address care issues, specific member needs and disease processes whether, medical, behavioral, social, community based or long term care services. Utilizes licensed care coordination staff as appropriate for complex cases. Provides assistance to members with questions and concerns regarding care, providers or delivery system.  Maintains professional relationship with external stakeholders, such as inpatient, outpatient and community resources. Generates reports in accordance with care coordination goals. Complies with Case management Society of America Standards for Case Management Practice and with CCMC code of Professional Conduct for Case Managers. Assists with orientation and mentoring of new team members as appropriate. Requirements/Certifications: The candidate MUST be licensed in the state that he/she resides. They are requiring MD licensed only candidates to start the process of obtaining their DC and/or VA licenses within 30 days of completing training.  The candidate must be comfortable in a cubicle environment, able to type and talk at the same time at a conversational pace and able to navigate through multiple systems. These candidates will be in a cube setting working from the phone. The calls can last 30+ mins depending on the nature of the call. They will receive the calls from the Care Workers and will assess the needs and determine the best resources. Must be computer literate. Must be comfortable with Microsoft Office and know how to send and receive an e-mail, attach a document, accept meeting invites, work in Word, Excel (be able to sort and filter data). Not a lot in PowerPoint. They are HEAVY IM and email users so they must be familiar. The candidate MUST be able to type and talk at the same time.  They need a Masters level behavioral health clinician with 5 years post master experience that is licensed to practice independently. They MUST the license in Maryland, but they are also looking for candidates who hold a license in VA and/or DC in addition to the MD license. Licensed as a LCSW-C or LCPC or LCMFT

Behavioral Healthcare Coordinator

Columbia, MD
Contract
Provides care coordination to members with behavioral health conditions identified and assessed as requiring intensive interventions and oversight including multiple, clinical, social and community resources. This role promotes the appropriate use of clinical and financial resources in order to improve the quality of care and member satisfaction. Essential Functions: Conducting in depth health risk assessment and/or comprehensive needs assessment which includes, but is not limited to psycho-social, physical, medical, behavioral, environmental, and financial parameters. Communicating and developing the treatment plan for authorization of services, and serves as point of contact to ensure services are rendered appropriately, (i.e. during transition to home care, back up plans, community based services). Implementing, coordinating, and monitoring strategies for members and families to improve health and quality of life outcomes. Develops, documents and implements plan which provides appropriate resources to address social, physical, mental, emotional, spiritual and supportive needs. Acts as an advocate for members care needs by identifying and addressing gaps in care. Performs ongoing monitoring of the plan of care to evaluate effectiveness. Measures the effectiveness of interventions as identified in the members care plan Assesses and reviews plan of care regularly to identify gaps in care, trends to improve health and quality of life outcomes; collects clinical path variance data that indicates potential areas for improvement of case and services provided; works with members and the interdisciplinary care plan team to adjust plan of care, when necessary. Educating providers, supporting staff, members and families regarding care coordination role and health strategies with a focus on member-focused approach to care. Facilitates a team approach to the coordination and cost effective delivery to quality care and services. Facilitates a team approach, including the Interdisciplinary Care Plan team (ICPT), to ensure appropriate interventions, cost effective delivery of quality care and services across the continuum. Collaborates with the interdisciplinary care plan team which may include member, caregivers, member's legal representative, physician, care providers, and ancillary support services to address care issues, specific member needs and disease processes whether, medical, behavioral, social, community based or long term care services. Utilizes licensed care coordination staff as appropriate for complex cases. Provides assistance to members with questions and concerns regarding care, providers or delivery system.  Maintains professional relationship with external stakeholders, such as inpatient, outpatient and community resources. Generates reports in accordance with care coordination goals. Complies with Case management Society of America Standards for Case Management Practice and with CCMC code of Professional Conduct for Case Managers. Assists with orientation and mentoring of new team members as appropriate. Requirements/Certifications: The candidate MUST be licensed in the state that he/she resides. They are requiring MD licensed only candidates to start the process of obtaining their DC and/or VA licenses within 30 days of completing training.  The candidate must be comfortable in a cubicle environment, able to type and talk at the same time at a conversational pace and able to navigate through multiple systems. These candidates will be in a cube setting working from the phone. The calls can last 30+ mins depending on the nature of the call. They will receive the calls from the Care Workers and will assess the needs and determine the best resources. Must be computer literate. Must be comfortable with Microsoft Office and know how to send and receive an e-mail, attach a document, accept meeting invites, work in Word, Excel (be able to sort and filter data). Not a lot in PowerPoint. They are HEAVY IM and email users so they must be familiar. The candidate MUST be able to type and talk at the same time.  They need a Masters level behavioral health clinician with 5 years post master experience that is licensed to practice independently. They MUST the license in Maryland, but they are also looking for candidates who hold a license in VA and/or DC in addition to the MD license. Licensed as a LCSW-C or LCPC or LCMFT

Program Manager - IT III

Richmond, VA
Contract
Program Managers are capable leaders of cross-functional teams in a high-pressure, dynamic and global environment leveraging expert skills in motivating, facilitating, influencing and driving great results through teams. Experience providing leadership in most aspects of program and project management in a business and Information Technology environment. Experience leading and delivering successful large business programs throughout the full project life cycle. Demonstrated extensive depth and breadth of business program management experience in multiple functional areas as defined below. Responsibilities: Program Managers lead delivery of complex initiatives managing governance structure; helping develop business case; managing integrated scope, schedule, budget, quality; and overseeing work of project teams. Ensure adherence to integrated plans and schedules. Ensure delivery of new and improved business capabilities on time, within budget and with high quality. Monitor and manage the critical path, contingencies, scope changes and budget (both labor and non-labor resources). Identify and manage program risks, serve as escalation to resolve program issues, help remove roadblocks. Expected to bring business acumen to bear in recommending trade-offs between competing priorities, influencing delivery planning. Also expected to contribute to continuous improvement of delivery management practices and processes. Qualifications: Requires a minimum of a bachelor's degree and at least 7 to 10 years of experience in the Financial Industry and at least 10 years of experience delivering large business and technology programs. Must demonstrate solid experience managing both business, operations, and technology elements of programs. Expertise in leveraging different types of project, portfolio and program management practices / methodologies like Waterfall, Agile etc. Strong analytical and problem solving skills with a high attention to detail. Excellent communication skills and ability to transfer information easily to stakeholders Excellent ability to negotiate and influence with senior stakeholders

Help Desk Analyst 1

Harrisburg, PA
Contract
Responsibilities: Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for level 1 support. Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. Experienced with a variety of call-tracking software and systems. Reads trade magazines and engages in independent study to maintain current industry knowledge. Follow quality standards, and displays strong customer service skills. Able to work in a team environment. Complete assigned tasks. Qualifications: Experience with call tracking and ticketing software Required 2 Years Incident Management experience -- Managing incidents including business expectations and communication required 2 years Basic User & Security Group Active Directory administration Required 2 Year Strong communication skills; both written and spoken. 1+ years supporting technology in a fast paced environment. 2+ years experience with Windows 7 operating system. 2+ years experience with PC troubleshooting and repair. Knowledge of Microsoft Windows 7 with emphasis on troubleshooting. Required Experience with Microsoft Office products including Word, Excel and Outlook. Knowledge of and interest in emerging technologies. Required Previous IT Service Desk and/or Call Center experience Required 2 Years Attentive to details and ability to be resourceful (using supplied documentation) Required Ability to support users with limited knowledge of computers, software, hardware and systems Required Great organizational skills required Self-motivated achiever who gains satisfaction from providing excellent customer services Required

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