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Business Analyst 4

Manchester, VA
Contract
Our client is seeking a Business Systems Analyst with 10+ years of experience to help document and streamline business processes in the Property and Finance Division. Duties will include the following: Review, analyze and evaluates business system and user needs. Perform gap analysis on existing state of requirements in conjunction with current business needs. Elicit requirements using various elicitation techniques such as Brainstorming, Data Mining, Document Analysis, Interviews with users, risk analysis to produce requirement artifacts such as Field Definition Matrix, Business Rules, Interface requirements, Use Cases, activity diagrams and Wireframes. Work with management to streamline and clearly define new business processes. Identify how the new application and business processes will integrate with existing business processes. Assist with training in the improved processes. Assist with organizational change management associated with the new processes. Possess strong organization, analytical, problem solving, and interpersonal skills. Self motivated and able to develop rapport and positive working relationships with coworkers. Required: Review, analyze and evaluate user/system needs. Required 7 Years Perform Gap analysis. Required 5 Years Produce UML Requirement artifacts. Required 7 Years Analyzing functional/non-functional system requirements. Required 7 Years Business processes Re-engineering. Required 5 Years Proficient with Microsoft Word and XL. Required 5 Years Organizational Change Management. Required 5 Years

Tech Specialist - Expert - High

Raleigh, NC
Contract
Our client is seeking a Technical Specialist senior level resource with specialized knowledge and experience in a SharePoint 365. Qualifications: The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in SharePoint. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product, with specific focus on workflows, document management, calendar integration in the government licensed product (G3). Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. May function as a niche technical SME. Advanced experience in the required technical subject matter. Proven experience with a technical specialty across large and complex implementations and systems. Required: SharePoint 365 development. Required 2 Years SharePoint development. Required 7 Years Experience with the G3 Government License environment. Required 1 Years Extensive experience working with business owners to refine and develop requirements. Required 7 Years The ability to collaborate with other technologists and mentor technologists with emerging skills. Required 5 Years  

Applications Analyst - Expert

Raleigh, NC
Contract
Our client is seeking an Application Analyst who develops, implements and tests application software that integrates and enhances the Enterprise Resource Planning (ERP) system. Responsibilities and Duties: To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Maintains the ERP and related systems to comply with security standards. Responsible for day-to-day operations of the ERP system including resolving problems and issues. Designs and develops reports to meet user data requests. Maintains a growing library of reports and dashboards. Resolves issues and users request by implementing programming modifications to existing applications and programs. Performs basic database administration tasks using advanced queries and data modifications. Installing, upgrading, repairing, and implementing applications related to the ERP. Analyzing business needs and makes recommendations for modifications to the ERP and related systems. Manage projects during the entire lifecycle of designing, planning, implementing and supporting applications. Performs quality assurance and testing of ERP systems. Provides training and expertise to customers and junior staff members. Develops and maintains documentation of complex procedures and tasks. Qualifications: Working knowledge of relational databases. Working knowledge of Unix/Linux OS environment. Hands on experience with complex programming languages. Ability to work independently and resolve issues with little supervision. Demonstrated experience in the development of technical and user documentation. Excellent customer service skills and ability to communicate clearly and effectively to a wide variety of audiences. Awareness of project management skills with ability to multi-task and set priorities within tight timelines and high client expectations. Ability to define requirements, troubleshoot and support users. Good analytical, customer service and team-oriented interpersonal skills. Ability to manage multiple high priority initiatives in a fast paced, highly technical environment. Ability to demonstrate excellent technical skills. Ability to maintain records accurately and meet deadlines consistently. Requirements: Associates Degree 3 Years related experience. 1 Year experience administering and programming in an ERP. Ability to work nights, weekends, or holidays as needed. Preferences: Associates Degree in IT related field. Ellucian Colleague Administration and Programming experience. ITIL Foundation, ISO and/or Six Sigma certification.

Eligibility Processor I

Maryland Heights, Missouri
Contract
Our client is seeking an individual responsible for creation and maintenance of member and provider eligibility records. Research and reconcile authorization data to ensure accuracy. Perform manual entry of authorizations into various client systems. Comfortable with high degree of contact with case managers, client contacts, and providers. Essential Functions: Evaluates data and determines what process is required for specific systems and accounts. Processes member enrollment and change of coverage requests. Verifies provider contractual status. Corresponds with contacts regarding member and provider data. Resolves problems with automated transmission of authorizations. Responsible for timely and accurate keying of authorizations in client systems. Requirements: General computer literacy (email and basic Excel). Minimum of 1 year customer service, claims, or general office experience- Proficient with MS Office software. Ability to type 60 WPM. Strong ten key user. Results and solution oriented not afraid to ask questions. Duration: Temp to hire Start Time: 08:00 AM End Time: 04:30 PM  

Training Content Developers

Research Triangle Park, NC
Contract
Our client is seeking 2 contractors to develop instructor-led learning solutions and eLearning courses. Responsibilities: Position analyzes the system functionality and works with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to design training/develop course materials, develop and maintain Adobe FrameMaker templates and scripts, and revise training materials for training adult learners. Tasks include training task analysis, gathering/incorporating course content, applying instructional design theory and utilizing instructional technology tools such as Learning Gateway to enhance learning and ensure that design and delivery are consistent with identified learning goals/objectives. Training content may include developing templates, graphics, and audio/visual materials for use in on-line training, interactive web-based, facilitator guides, PowerPoint presentations, participant guides and tests, job aids and other classroom materials. Required: Experience in curriculum design and developing training materials for adult learners. Required 5 Years Experience with eLearning technology and experience in developing instructor led and on-line training courses. Required 5 Years Experience creating tests, surveys, and lessons learned reports based on course objectives. Required 5 Years Experience with learning software that may include Adobe FrameMaker, Adobe Captivate, PhotoShop, Adobe Breeze, Dreamweaver, SnagIt and Visio. Required 5 Years Prefer experience with Learning Management System (LMS) technology such as Learning Gateway. Highly desired 3 Years Experience with computer-based training instructional design. Required 5 Years  

Scrum Master III

Richmond, VA
Contract
Our client is seeking a Scrum Master. Scrum Master Base Requirements Support the product development process: • Facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other activities as needed Scrum-related meetings: • Track and communicate team velocity and sprint/release progress • Maintain process documentation • Ensure the development teams are practicing the Agile principles Support the Product Owner: • Assist as needed with backlog maintenance • Assist with internal and external communication, improving transparency, and radiating information • Assist with prioritization and resolution of defects/bugs Support the product team: • Participate proactively in developing and maintaining team standards, tools, and best practices • Identify and remove impediments, prevent distractions • Facilitate discussion and conflict resolution • Empower the team to self-organize Qualifications: • Bachelor's degree or combination of relevant education and experience • Excellent interpersonal skills, ability to work with diverse personality types • Ability to understand technical issues at a high level • A thorough understanding of Agile software development methodologies, values, and procedures • Exceptional communication, organization, and time management skills • Ability to coach the team to reach their highest potential • Collaborative approach to driving decisions • Strong analytical and problem solving skills with a high attention to detail • Must be a Certified ScrumMaster with 5+ years of project management experience and 5+ years of ScrumMaster experience

O365 Dynamics Developer

Raleigh, NC
Contract
Our client is seeking an individual to fully modernize and replace the current Statewide Election Information Management System (SEIMS), by leveraging the states existing use of Microsoft 365 and Microsofts cloud solutions. The new SEIMS application will replace legacy capabilities and also automate manual business processes for six major components that include voter registration, voting, election event management, voting site management, board administration and systems functions. It will result in leaner elections administration by consolidating the current thirteen separate applications into one core application as a centralized web-based solution. You will consult directly with business analysts, users and other stakeholders to develop line of business solutions. You will design, and implement Microsoft Dynamics 365 applications and platform solutions. Responsibilities: Assisting with architecting the Microsoft Dynamics 365 system, related customizations, portals, and reports to model clients organizational process. Identifying creative solutions to meet system/business requirements with and without the development of custom code. Hands-on technical implementation and deployment of Microsoft CRM Developing data conversion and testing strategies. Creating data migration and integration mappings. Installing Microsoft Dynamics 365 related components such as the PowerPack and Scribe. Building the CRM forms, screens, and views, as well as workflows and reports around the customer needs. Creating client application extensions. Customizing business logic with plug-ins. Automating business processes with workflows. Utilizing asynchronous service. Data Management (duplicate detection and bulk deletion). Solution Management (packaging and distribution). Five days a week onsite presence (mandatory). Required: Experience in developing Dynamics CRM custom workflows, plug-in creation, and creation of custom integration solutions with third-party vendors. Required 5 Years Experience in developing with C# ASP, ASP.Net, VB.Net, VB Scripting, COM+, Windows Applications, HTML, XML, XSLT, Java, and JavaScript. Required 3 Years Thorough understanding of Microsoft Dynamics 365 Architecture, functional capabilities and limitations for out-of-the-box functionality. Required 3 Years experience in Microsoft SQL Server Reporting Services with FetchXML. Required 6 Months Experience Developing as-is configuration documentation. Required 2 Years Experience in communicating and coordinating with internal business customers and IT analysts to determine software requirements and system impacts. Required 2 Years Experience in migrating application from legacy to Microsoft CRM online. Required 1 Years Experience working with Team Foundation Server (TFS). Required 6 Months Experience in Agile development. Required 6 Months Experience in integrating Microsoft CRM with SharePoint Online for document storage. Required 6 Months Experience with ADXstudio portal or similar product to develop web pages, page templates, and portal forms to capture data for CRM entities. Required 6 Months Microsoft CRM 2013, 2015 and MS development certifications. Desired            Microsoft Dynamics CRM Online Deployment, Microsoft Dynamics CRM 2016 Customization and Configuration certifications. Desired            Previous experience on web security including single sign on and Identity Management tools. Desired            Experience with advanced web development technologies like REST, JSON, WCF, OData, jQuery. Desired           

Curam Specialist - Expert

Research Triangle Park, NC
Contract
Astyra seeks a contractor resource to assist with the development and implementation using Curam Software. Responsibilities: This resource will have significant responsibilities as part of the development and quality assurance. They will work closely with the QA Audit Lead on ad hoc requests. Qualifications: The candidate will have extensive knowledge of the Curam Implementation, Curam products, components, code structure, data structures, release types (platform, solution modules, ifixes, fixpacks), build process, scripts and configuration files.  The candidate will have knowledge of Economic Benefits programs. Required: Experience with IT Functions. Required 7 Years Extensive Curam Knowledge. Required 7 Years Understands Curam structures. Required 7 Years Understands Curam Data structures. Required 7 Years Experience in Implementation development. Required 7 Years Extensive knowledge of Curam implementation. Required 7 Years

Reports Developer-Senior

Research Triangle Park, NC
Contract
Astyra seeks a contractor to assist with the design and implementation of reports using Curam Software, Inc. products. Employee will analyze and identify reporting requirements for the Case Management System reports and develop recommendations to effectively report data of mid to high-level complexity related to varied business metrics and for designing, coding, testing, debugging, and documenting reporting solutions, while enhancing existing reports to ensure that solutions continue to meet business needs. Employee must understand the underlying data sources (databases) and interpret requirements provided by the business to analyze operational issues and develop appropriate diagnostic and/or tracking data via reports and dashboards. These include but are not limited to: Report queries, report layouts, any necessary supporting data structures, and Extract Transformation Load required to populate the data structure. Duties also include gathering and documenting requirements for new reports and changes to existing reports, extraction or collection of data for performing queries and writing reports, and developing and analyzing operational performance metrics and reports to ensure the quality and integrity of extracts through the use of validation and audit strategies. Employee will be responsible for status reporting to the Project Manager and for adhering to policies and procedures. Required: Experience programming and design of large-scale web-based distributed systems. Required 5 Years Experience using Oracle, Oracle Utilities, ETL tools such as Oracle Warehouse Builder (OWB) or Oracle Data Integrator (ODI). Required 5 Years Experience with SQL scripting and Relational Database Modeling. Required 5 Years Experience with structured system development methodologies. Required 5 Years Good communication skills both oral and written and ability to maintain effective working relationships with end users and staff. Required          Experience with Business Intelligence tools such as Business Objects or BIRT. Highly desired 5 Years Data Warehouse experience. Highly desired 2 Years Curam experience. Highly desired 2 Years  

PM/Scrum Master/Coach

Raleigh, NC
Contract
Our client is seeking experienced Certified Scrum Master or Coach to provide leadership and coaching for multiple scrum teams in an app dev environment. A candidate with at least 5-8 years of software development in agile is desired. The Application Development team customizes the Ellucian Colleague base template. As Ellucian publishes new/updated software and patches to the base Colleague product, the Application Development team processes these changes, updates the System template as required and releases them to the system. Additionally, teams are maintaining data extractions for an existing Data Warehouse and working to build modern data collection methods to re-imagine a new Data Warehouse. The ideal candidate will simultaneously coach five application development teams to facilitate and guide our agile development environment. Outcomes would lead to maturing the teams knowledge, skills and abilities using Agile/Scrum, continual improvement in processing updates to the System ERP template, guiding development of new products/projects and increased team ownership and delivery of acceptable, usable products. Expected Skills (additional details of skills on Skills tab): Expert knowledge of Agile software development, focusing on the four basic competencies of mentoring, professional coaching, teaching, and facilitation, and the four integral quadrants: mindset, practices, relationship/culture, and environment. Candidate should be experienced in complex environments in which most Agile teams (and Agile coaches) operate. Able to work without assistance and minimal directional guidance from executive leadership. Able to provide leadership/mentorship to others and manage highly complex work efforts. May have advanced education and extensive industry experience. Description of duties (including, but not limited to): Coach and mentor teams, which will lead to increased knowledge and full-ownership and commitment by teams to the agile software development framework, including focus on partnership with the product owner, stakeholders and IT teams to meet committed project goals that support business objectives. Guide and coach the project team and organization on how to use Agile and/or Project Management best practices to deliver business value with quality. Assess the maturity of the teams, team members, and organization and provide road map to move the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Demonstrate best practices for removing impediments, escalating issues, and guiding the team to resolution. Partner with agile teams way to build an environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of critical thinking and problem solving. Partner with agile teams and project sponsor/product owner on preferred ways to develop scope, priority, and anticipated deliverables. Provide best practices to both agile teams and the program management office to drive team reporting responsibilities in systems of record and key status reporting mechanisms in support of PMO. Provide best practices for internal and external communication, promoting end-to-end project leadership including release and change management, and successful transition to operations and maintenance. Required: Certified Scrum Master. Required 3 Years Certified Scrum Coach. Desired  2 Years Project Management Certification (PMPor PMI-ACP). Desired 3 Years Excellent communication and collaboration skills. Required 3 Years Strong facilitation, situational awareness, conflict resolution skills. Required 5 Years Guide others to resolve multiple, and at times competing priorities and appropriately balance delivery and expectations with all levels of leadership. Required 3 Years Adaptive/flexible leadership focused on meeting business needs using a variety of techniques and practices. Required 2 Years Applicable knowledge of software development. Required 3 Years Demonstrated experience as a collaborative leader who promotes resource growth and has a proven track record of delivery. Required 3 Years Project Leadership experience in a variety of different contexts. Required 3 Years

System Server Admin - Senior

Research Triangle Park, NC
Contract
Our client requires the services of a system administrator to manage and configure application and system environment variables for all environments using Curam software products. This is an infrastructure related position, focusing on the key skills listed throughout the Skills Matrix under the Skills Tab. Responsibilities: The system administrator will act as a Curam Environment Analyst is to manage and configure application and system environment variables for all environments using Curam software products. This position must understand and define Curam module environment requirements (e.g., Curam reporting, Curam Citizen Self Service, etc.), and be responsible for Enterprise Service Bus (ESB) coordination, coordinating legacy system accessibility, and coordinating Curam product service pack and product upgrades. This position is also responsible for hardware environment configuration, coordination of multiple environment configurations that include development, multiple testing environments and the production environment. Skills: Candidates must possess strong Active Directory Administration (creating/managing Group Policy Objects, Security Groups and User/Computer Objects), developing SOPs, deploy/maintain enterprise virtual desktop infrastructure environments, deploying patches. This position will support the Curam environment as outlined below. Required: Experience with Active directory administration to include creating and managing Group Policy Objects, Security Groups and User/Computer objects. Required          5 Years Experience developing Standard Operating Procedures (SOPs) and map task execution processes. Required 5 Years Experience deploying and maintaining enterprise virtual desktop infrastructure environments. Required 5 Years Experience deploying patches and updates to maintain a compliant security posture. Required 5 Years Experience applying patches, updates and upgrades to servers, workstations, and stored images. Required 5 Years Experience performing network scans and building required reports. Required          5 Years Experience with development, administration, and troubleshooting using VMware virtualization products (ESXi, vSphere, Horizon View). Required 5 Years Experience administering and maintaining workstation and server hardware. Required 5 Years Current technical certification (MCSA Windows Server 2008/2012, VMware VCP5/VCDX6). Highly desired Ability to support SharePoint 2010 and MS Project 2010. Required          Experience with SCCM desktop management suite. Required          Experience in maintaining and configuring UCS Blades. Required 5 Years Experience in maintaining EMC storage and fiber interconnect switches. Required  5 Years Experience in maintaining VMware VCenter 6. Required 5 Years Experience in maintaining virtual desktop infrastructure. Required 5 Years

O&M Reports Developer

Research Triangle Park, NC
Contract
Astyra seeks a contractor to assist with the design and implementation. The resource will analyze and identify reporting requirements for the Case Management System reports and develop recommendations to effectively report data of mid to high level complexity related to varied business metrics and for designing, coding, testing, debugging, and documenting reporting solutions, while enhancing existing reports to ensure that solutions continue to meet business needs. The resource must understand the underlying data sources (databases) and interpret requirements provided by the business to analyze operational issues and develop appropriate diagnostic and/or tracking data via reports and dashboards. These include but are not limited to: Report queries, report layouts, any necessary supporting data structures, and Extract Transformation Load required to populate the data structure. Duties also include gathering and documenting requirements for new reports and changes to existing reports, extraction or collection of data for performing queries and writing reports, and developing and analyzing operational performance metrics and reports to ensure the quality and integrity of extracts though the use of validation and audit strategies. The resource will be responsible for status reporting to the Project Manager and for adhering to  policies and procedures. Required: Experience programming and design of large scale web based distributed systems. Required 7 Years Experience using Oracle, Oracle Utilities, ETL tools such as Oracle Warehouse Builder (OWB) or Oracle Data Integrator (ODI). Required 7 Years Experience with SQL scripting and Relational Database modeling. Required 7 Years Experience with structured system development methodologies. Required 7 Years Good communication skills both oral and written and ability to maintain effective working relationships with end users and staff. Required 7 Years Experience with Business Intelligence tools such as Business Objects or BIRT.      Highly desired 7 Years Data Warehouse experience. Highly desired 5 Years

Jr. Curam Developer

Research Triangle Park, NC
Contract
Our client seeks contract resources to assist with the development and implementation using Curam Software. This resource will have delivery responsibilities as part of the development, and may act as the point of contact on site for development-related questions and issues that arise and work closely with Senior Technical Consultants on design and development issues. Duties include but are not limited to: Leading functional and detailed requirement development, code development, Joint Application Development (JAD) sessions, functional and detailed design, and life cycle management for the implementation. Areas of focus will include business and workflow process modeling, and business reengineering using Curam. These activities will involve the use of COTS Curam Enterprise Framework Components, Curam Intelligent Evidence Gathering (IEG2), Curam Express Rules for Triage (CERT), Oracle, use of XML technology in Curam, Curam Evidence Framework, Subversion, and WebSphere. Responsibilities also include reporting statuses to the Project Manager, and adhering to policies and procedures. Required:   Curam V6 Certified Developer. Highly desired Social enterprise management experience. Required 1.5 Years Experience as a Curam Developer with experience in the full life cycle of requirements through functional design and testing. Required 1.5 Years Experience in development with both the Curam Enterprise Framework and Curam Solution Modules. Required 1.5 Years Experience in problem identification and integration of technical skills to address and solve issues. Required 1.5 Years Experience with translating and communicating highly technical concepts to both technical personnel and non-IT business users. Required 1.5 Years Experience with creating and writing technical documents using MS Office products, Visio, Word, Excel, and PowerPoint. Required 1.5 Years Ability to develop relationships/partnerships with customer by responding to needs and exhibiting a sense of urgency, independently identify options. Required 1.5 Years Ability to organize, prioritize, and follow complex and/or detailed technical procedures. Required 1.5 Years Experience using the Curam Enterprise Framework Components, Curam Intelligent Evidence Gathering (IEG2), Curam Express Rules for Triage (CERT). Required 1.5 Years Experience using Oracle and Subversion. Required 1.5 Years Technical knowledge in the following specialized areas of web application system analysis and programming: Java, J2SE, J2EE, XML, and XSL. Required 1.5 Years Technical knowledge in Eclipse, HTML, Cascading Style Sheets, and Web Services standards (SOAP and WSDL). Required 3 Years Experience with Oracle database platforms and tools. Highly desired Experience with JavaScript and IBM Websphere. Highly desired Experience with North Carolina IT Functions. Highly desired  

Project Manager

Raleigh, NC
Contract
Our client is seeking an individual who will be the Roadway Lighting Control and Monitoring System Project for the Transportation Portfolio and SAS Initiative with the IT PMO. Experienced Senior Project Manager in both in-house and third party developed solutions from concept to implementation and close-out. Description (including, but not limited to): Responsibility for the successful completion of end to end project work, including all work products. Oversight of projects comprised of multiple deliverables, including delegation and coordination of tasks. Responsibility for creation and management of the integrated project plan, execution of the project plan, project status, meetings, scope changes, risk and issue tracking/mitigation, coordination across project teams. Negotiations internal and external to the project teams. Managing scope, resources, timelines, costs/budget, quality, communication, and procurement to meet goals. Development and execution of training and education on standard project management requirements and methods, facilitating project governance and reporting, and creating models to improve business decisions. Efforts typically include extensive changes to existing functionality or the implementation of new applications and/or technology. Expected Skills: Able to manage highly complex work efforts. May have advanced education. May have extensive industry experience. Proficient with MS Project using MS Project Server to manage multi-million dollar projects with a multiple year durations. Required 7 Years Strong communications skills, oral and written, with project team, management, executive management and external organizations. Required 7 Years Proven planning and management skills including scope estimating and control, budgeting, testing, quality assurance and resource allocation. Required 7 Years Experience with project risk management, including failure mode effect analysis and planning. Required 5 Years Experience implementing solutions utilizing third party vendors and third party products. Required 7 Years Project Management experience implementing in-house and third party development solutions. Required 6 Years Strong analytical and conceptual skills. Required 5 Years Experienced in contract and vendor management. Required 6 Years Preferred government IT project management experience. Desired 5 Years Preferred PMP certification. Desired 5 Years  

Technical Specialist 3

Harrisburg, PA
Contract
Our client is seeking an individual to redesign and rebuild the RCTS application in a .NET environment, incorporating a number of new features while at the same time improving the functionality of many of the existing capabilities.This redesign would result in a much more efficient user interface and a new database structure that would better reflect the way remediation contracts are handled. The key objectives of the project are: A more robust application that is more closely aligned with records, tracks, and manages remediation contracts. A means of validating being billed the proper rates on the remediation contracts. The ability to store budgets in the same database and provide for tracking expenditures against these budgets Online Invoicing for Contractors. Skills: Strong communication skills. Required  Knowledge of accounting concepts. Desired 1-2 .Net 4.5 or greater. Required 2+ jQuery Required 2+ MVC Required 2 Javascript Required 2+ Entity Framework (with code first development) Desired 1+ C# Required 2+ WCF Required 1 SQL Server Required 3+ VSTS Required 2+

Technical Specialist 4

Harrisburg, PA
Contract
Our client is seeking an individual to redesign and rebuild the RCTS application in a .NET environment, incorporating a number of new features while at the same time improving the functionality of many of the existing capabilities.This redesign would result in a much more efficient user interface and a new database structure that would better reflect the way remediation contracts are handled. The key objectives of the project are: A more robust application that is more closely aligned with the way the records, tracks, and manages remediation contracts. A means of validating being billed the proper rates on the remediation contracts. The ability to store budgets in the same database and provide for tracking expenditures against these budgets Online Invoicing for Contractors. Skills: Strong communication skills. Required N/A Knowledge of accounting concepts. Desired 2-3 .Net 4.5 or greater Required 3-5 jQuery Required 3-5 MVC Required 2 Javascript Required 2+ Entity Framework (with code first development) Desired 1-2 C# Required 3+ WCF Required 2+ SQL Server Required 3+ VSTS Required 2+

Appeals Coordinator

Maryland Heights, Missouri
Contract
Our client is seeking an individual who reviews clinical and medical records for completeness and determines if the requestor is asking for an administrative/clinical appeal or is disputing a claim denial/payment. Essential Functions: Enters all data related to appeals and case reviews into a database. Setting up the appeal or claim dispute for review by a care coordinator or care manager. Consults with managers on problem cases to ensure correct processing/routing of medical records. Make outbound calls to requestor for clarification or to let them know we are not delegated for their appeal request.  Organizes volume of work and work-flow so that performance standards and proper procedures for appeals resolution according to client requirements and state and federal regulations are addressed. Strong attention to detail and ability to organize work by using strong critical thinking skills. Receive, sort, date stamp, scan and file daily inbound mail. Print, copy, stuff envelopes and deliver daily mail to mail room by 4:00pm CST. File hard copy medical records. Physically load old hard copy records on a cart and get them to the shredder. Requirements: 2-3 years experience processing clinical/claim appeals preferred. Must be computer savvy and be proficient in MS Office, especially Outlook. 2-5 years in processing claims and/or appeals in a medical or health plan environment. Strong multi-tasking skills needed and ability to prioritize tasks. Excellent customer service and communication skills. Critical thinking and attention to detail is a must. Able to work in a fast paced environment. Start Time: 06:00 AM End Time: 03:00 PM  

Programmer 5

Harrisburg, PA
Contract
Astyra is seeking a Programmer responsible for analysis, design, coding, component and assembly testing of all application code. Programmers typically are involved in maintenance (including production support), enhancement and development work. Programmers have a range of skills and knowledge of the technologies. The Programmer works with the Functional Architect and Technical Architecture Specialist on an as needed basis to ensure that design and code meets customer requirements. Role Description: Proven track record of hands-on technical design and code work within large complex systems. Demonstrated technical expertise integrating a variety of diverse technical environments and cross-platform technologies. Proven ability to present complex technical constructs to business and non-technical users. Proven ability to collaborate with business users, project managers and technical architects. Leverages excellent written and verbal communication skills to develop new business process and programming solutions as directed by business and technical stakeholders. Develops application designs in support of the systems specifications and interfaces, perhaps in conjunction with application or technical architects. Required/Desired Skills: Object Oriented Programming Experience. (minimum 8 years). Java (experience with Eclipse and/or Rational Team Concert - minimum 8 years). Java Frameworks (JSF, EJB 3.1,- minimum 5 years). Design/Develop and unit test server-side JEE/Java Code. Very strong design and implementation skills in Java/JEE Technology. (minimum 8 years). IBM Jazz suite (i.e. Rational Team Concert, Rational Quality Manager) Experience (minimum 5 years experience). IBM Websphere Experience. (Minimum 5 years experience). Database Programming/SQL Experience with major DBMS (DB2, SQL Server, Oracle) (Minimum 2 years experience.). Web Services Experience (SOAP, RESTful) (Minimum 5 years experience) XML Experience (XML, XSD, XSLT). (Minimum 5 years experience) Superior analysis and troubleshooting skills. Superior oral and written communication skills. Application design; Required; 10 years experience. 4 year college degree or equivalent technical study with advance study. Highly desired Preferred Skills/Experience: Java Certification. Previous Application Development Experience and knowledge of Systems & Standards.

Business Process Analyst

Richmond, VA
Contract
Job Summary The  Business Process Analyst (BPA) will work to ensure that business processes and supporting systems continue to meet business needs. The BPA must be able to work collaboratively with the business areas, Audit & Risk and IT to facilitate existing process changes to drive efficiency and effectiveness. The BPA is a hands-on worker who will drive the creation and documentation of current state business process models including human-to-human interaction, human to system interaction and system-to-system interaction. This position will do a significant amount of work with the business to create and/or edit policies and procedures that support the business process.   The process mapping may also incorporate document content, use of business information/data, use of business rules, visual representation for the business staff and incorporate upstream/downstream process(es) and links to external organizations.  The BPA will work with the business process owner, process manager and subject matter experts (SME’s) to identify process waste such as bottlenecks and redundant tasks, control gaps and risks in the current state process(es) and will develop models of the future state process  with optimized changes and minimal impacts to other processes and/or technology systems. The BPA will work with the Director of PE to identify recommendations for process changes, personnel resources and skills, policy, supporting procedures, goal and rule changes along with metrics to measure the impact of process changes. Responsibilities Business Process Models – document and map business processes uses standard Visio diagrams and Six Sigma tools.  Create current state process maps, supporting documentation, and the future state process. Business Process Mapping Work Session Results – Facilitate and lead work session to elicit details about the current process and supporting policy and procedures.  Document the results using diagrams (ex: swim lane, use case diagrams, Six Sigma tools such as SIPOC, FMEA, Control Plans, Control Charts) and detail information about the process both current state and desired future state.  Include data inputs, outputs, and gaps. Work with the Director of PE to identify opportunities for Business Process changes that address waste and risk opportunities and help explain to the process stakeholders how this relates back to supporting the organization goals, strategies and outcomes. Perform Root Cause Analysis of waste and risk impacts through tools such as 5 Why’s, Fishbone Diagrams, and Pareto Analysis. Business Process Change Impact Assessment – working with the business area SME’s and process owners, identify process gaps and risk.  Determine upstream and downstream processes that may be impacted by changes to the current process. Identify system impacts. Document the desired future state for the process and create a recommended path for the process change. Assist business process managers with creating policies and procedures to support current, changing and or new processes.  This will be a significant percentage of this role. Assemble Change Management plans to communicate process changes to business stakeholders at all levels in the organization and increase organizational engagement. Suggest process flow, people resources and skills, policy, procedures, Standard Work, Load Balancing Diagrams and other possible changes necessary to achieve the desired state. Encourage and work with the process stakeholders to create metrics that will demonstrate the effectiveness/efficiency of process improvements. Educate the process stakeholders on how to identify and solve process challenges through the simulation of different scenarios and analysis of performance metrics.   Expected Deliverables: Business Process Visio Diagrams, Process Narratives and Documents for current state and future state Business process change impact assessment and recommendations Status reports for process engagements. Appropriate Six Sigma and/or Lean Management Tools (ex: SIPOC, A3 Template) Policy and Guidelines using the client's approved templates with content input from the business. Supporting procedures using the client's approved templates with content input from the business Skills and Knowledge Excellent written and verbal communication skills, including active listening skills. Excellent ability to think and respond quickly and effectively to unfamiliar subjects or scenarios, including through asking relevant questions and conducting appropriate research. Excellent relationship-building and negotiation skills. Excellent organizational skills. Excellent writing skills and adept at writing policies and procedures and adhering to style guides. Effective ability to find pertinent information online or through other references. Effective problem solving skills. Ability to communicate and interact effectively at all layers of the organization. Education and Experience—Minimum Requirements BA/BS required in one of the following areas of Business Analysis, Business Management, Information Systems or equivalent working experience.   5 years of experience as a business process analyst. Preferred Six Sigma green belt. Experience working in a mortgage or financial organization is preferred. Adept at using multiple facilitation and inquiry methods and techniques when working with users and SME's in the business. Knowledge and experience with Lean Management and/or Lean Six Sigma methodology and tools. Inquisitive nature and demonstrated strength in collaborating with business users at all levels in the organization. Proficiency in researching best practices/processes compared to industry peers. Experience with defining business outcomes related to BPI and establishing future state measures/metrics. Proficiency with MS Office, Visio and/or other business modeling tools and business process modeling notation (BPMN), MS SharePoint, MS Outlook.

Infra Solutions Architect 4

Virginia Beach, VA
Contract
Our client requires systems administration duties to be performed. Work hours may vary depending on the critical nature of the work and overall activity. The Systems Administrator shall closely coordinate activities with the Information Technology Division (ITD) as necessary. This will require coordination with both District and Central Office personnel. Routine Systems Administration Duties: The responsibilities of the Systems Administrator will include maintenance of all current software and hardware, and new hardware and software that will be installed in the future. These services will be primarily for central control room hardware, communications infrastructure and software. Field equipment maintenance is primarily performed. However, the System Administrator will provide support for the field equipment installation, maintenance and troubleshooting as necessary. Typical duties expected of the Systems Administrator shall include, at a minimum, the following: Monitor server (physical and virtual)/database/workstation performance (memory/cpu/disc utilization). Add / delete system users. Change user privileges. Provide full system backups and restoration, if necessary. Manage system security policies and procedures. Manage all aspects of the monthly Configuration Change Board (CCB) meeting. Manage system configuration. Archive data as directed. Develop reports. Network administration. Implement bug fixes, patches and upgrades. Manage and configure anti-virus software/policies. Add field devices to the system which do not require software modification. Administer equipment management database. Manage hardware/software maintenance support agreements. Provide other technical support as directed by the Regional Operations Manager  or designee. System Maintenance: The Systems Administrator will provide system software and hardware support to include technical assistance in evaluating and resolving problems. The Systems Administrator will provide services to troubleshoot system problems. Based on its discovery, the Systems Administrator will assess whether the problem requires intervention by the software vendor through an established maintenance support contract. The Systems Administrator will provide services to apply upgrades or patches to installed software that could potentially require software modifications to the operational system. This may include upgrades or patches to the operating system software. The Systems Administrator will provide database administration, where changes could potentially require software modifications to the operational system. This will include database fine-tuning, optimization and maintenance. On-call Emergency Maintenance: Emergency maintenance involves the resolution of critical failures. The goal of on-call operational support is to get the operational as soon as possible after a critical failure. The failure may be hardware or software related. The Systems Administrator is expected to respond within 30 minutes when contacted outside of normal working hours. Long-term/Planning Duties: System long-term/planning duties shall be conducted by the Systems Administrator. Some examples of long-term/planning duties the Systems Administrator is expected to perform: Development of system procedures and train Control Room Staff on those procedures. Hardware and operating system upgrades in conjunction with IT staff. System performance planning. Capacity planning. Component warranty monitoring. Hardware lifecycle management. Software version management. Communications planning (local and wide areas). System Integration: Over time, additional field equipment will be added. The Systems Administrator will be responsible for testing, configuration management, and troubleshooting associated with the integration of the new equipment with the central software. The Systems Administrator will be expected to perform relatively minor System Integration duties. Larger or more complex equipment projects will be scoped as a separate task under the existing software development contract. Work in the System Integration area may include writing specifications, preparing drawings, providing procurement support, and installing and configuring equipment. Specific duties related to procurement support include: Support in determining equipment specifications, selection of equipment, and selection of models. Support in determining if vendor recommendations of equipment meet requirements. Assisting in commercial-off-the-shelf procurement decisions. Support for procurement and installation decisions for the communication media. Review of vendor proposals/bids/submittals as required. Specific duties related to equipment installation and configuration include: Unpack new hardware and inspect it for any signs of damage. The Systems Administrator will record in the configuration management database the make, model, and serial numbers of each individual piece of equipment. Install the equipment in its intended location. The central system hardware will be rack mounted. The Systems Administrator will verify all connections to and from the equipment including power and communications connections. Setup and configure each piece of equipment. This may include the installation of an operating system or other software. It may also include the setting of configuration parameters, such as IP routing parameters in the network switch. The Systems Administrator will record any setup parameters used in configuring the equipment. Test the system configuration to verify that each piece of equipment is connected and configured as specified. Database expansion required for new components. This includes entering required configuration data into the database. Required: Network Engineering/Design (Experience with Cisco Products - CCNE or equivalent preferred). Required 10 Years Experience with system back-up/recovery solutions. Required 10 Years Mircorsoft System Administration (MCP minimum - MCSE or MCT preferred). Required 10 Years Experience with Network Monitoring Solutions (Nagios, SolarWinds, etc.). Required 10 Years Experience with administration of of Anti-Virus, IDS/IPS solutions (Symantec Endpoint Preferred). Required 10 Years Strong Troubleshooting experience in diverse environments (Video, Data, Telephony). Required 10 Years Linux (NFS, Administration). Required 10 Years Experience with various routing protocols including EIGRP. Required 10 Years Experience with security protocols including RADIUS. Required 10 Years Experience with programming languages including scripting.

Business Analyst 5

Richmond, VA
Contract
Astyra is seeking an individual who will review, analyze, and evaluate business systems and user needs. Working with the business owner, and development team to formulate systems, which parallel overall business strategies. Experience with business process reengineering and identifying new applications of technology to solve business problems and make the business more effective. Familiarity with industry standards (including Legacy, Core, and Emerging) technologies, business process mapping, and reengineering. The applicant will assist in the preparation of project proposals which contain solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Write detailed description of user needs, program functions, and steps required to develop or modify computer programs. Facilitate the business requirement gathering for creating RFPs and SOWs. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions. The applicant will have familiarity with relational database concepts, client-server concepts, and web based solutions. The applicant must rely on limited experience and judgment to plan and accomplish goals. The applicant will perform a variety of tasks simultaneously working in a matrixed environment. A certain degree of creativity and latitude is required. BSA Role: Provide business analysis support for project requests making sure to examine build vs. buy options that may be available and align with business strategic goals. Work with technical teams to plan and conduct project design sessions prior to development iterations to identify and specify logical system design. Elicit and document business requirements, business processes and flows. Articulate and document user system requirements. Assist Product Owners with UAT, if needed. Make recommendations for the logical design of system enhancements. Understand how change to a component/application impacts the whole system. Work with Development Lead / System Engineer as liaison to communicate. business requirements. Have full understanding of business vision. Make recommendations to business on best practices. Ensure SDLC processes are being followed. Proficiency with MS Office 2013 (Word, Excel, Powerpoint, Visio). Document and gather requirements. Process Flows and Data Mapping. Cost / Benefit Analysis. Effectively facilitate meetings. Skills: MS Office Proficiency (Word, Excel, Powerpoint, Visio). Requirements gathering and documentation. Process Flows and Data Mapping. Cost / Benefit Analysis. Proven knowledge of Web Application Concepts. Proven knowledge of Client / Server Application Concepts. Effective meeting facilitation. Required: Experience implementing large scale projects. 7 yrs Writing and gathering requirements. 7 yrs Using JIRA or Rational tools. 5  yrs

AML Compliance Analyst

Manhattan, NY
Contract
Our client is seeking an individual who will perform day to day operations for the assignment of training/learning to all. Responsibilities: Identify/document training assignments based on regulatory requirements. Perform controls and analysis for corporate training program. Create and validate analyze regular reports. Send email notifications and communications to bank associates and contractors. Learn the firm's enterprise learning management system. Monitor group email box and handle responses. Submit change requests to update assignments and verify completion. Identify / clarify requested assignment changes. Liaison with similar groups from other LOBs. Other tasks as assigned. Skills: Experience with Training. Superior Microsoft Excel / Google Sheets skills. Experience with regulatory change and/or compliance. The candidate should possess the ability to work collaboratively and independently, adapt well to change, should be self-motivated and have a strong attention to detail as well as good communication skills. Desired Qualifications: Experience in training programs and/or business analyst role. Bachelors degree. MBA or JD preferred. Additional Information: Must sit in NYC 299 Park Avenue. Strong likelihood of conversion for the right candidate. Must be eligible to work in the US without sponsorship.       Skills:     Additional Skills:

Provider Services Associate I

Maryland Heights, Missouri
Contract
Our client is seeking an individual to provide first call resolution to a specified set of customers.This position primarily answers incoming calls for new and existing authorizations. Responsibilities include documenting in the appropriate systems and ensuring high quality and accurate information is provided to callers. This role is expected to meet or exceed operations production and quality measures. Essential Functions: Understands the end to end authorization process, the SBU's business and business drivers for success. Actively listens and probes callers in a professional and timely manner to process authorizations and/or other customer service requests working towards first call resolution. Researches and communicates information regarding member eligibility, provider status and authorization inquiries to callers while maintaining confidentiality. Resolves customer complaints or concerns as the first line of contact. Makes problem resolution and triage decisions not requiring clinical judgment. Discourages unnecessary clinical/physician phone transfers and encourages medical records to be submitted. Helps callers understand what clinical information is required. Transfers calls to clinicians and physicians only for clinically escalated situations. Communicates appeal and denial language to providers and members when appropriate. Processes withdrawals and other case status changes as needed. Understands client and regulatory expectations for accounts in their designated region. Recognizes and develops relationships with provider groups through repeat calls, and recognizes provider sensitivities for different health plans. Responsible for reading and retaining information disseminated through multiple resources, ensuring calls are handled accurately and appropriately per current account information. Processes fax attachments in between calls. Responsible for meeting SBU's Service standards in all categories on a monthly basis, team player, maintain member and provider Confidentiality at all times, demonstrate effective problem solving skills, and be punctual and maintain good attendance. Participates in SBU's Service Operations activities as requested that help improve Care Center performance, excellence and culture. Support team members and participate in team activities to help build a high-performance team. Demonstrate flexibility in areas such as job duties and schedule in order to aid SBU's Customer Care Operations in better serving its members and help SBU achieve its business and operational goals. Assist SBU efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Assume responsibility for self-development and career progression. Other duties as assigned. Requirements: Customer Service experience. Call center experience preferred. Must be a proficient typist (at least 30 WPM) with the ability to maneuver through various computer platforms/screens while verifying a variety of information simultaneously. Ability to multi-task while staying organized. Education: High School (Required) or GED (Required) Start Time: 07:00 AM End Time: 07:00 PM    

SCCM Manager

Harrisburg, PA
Contract
Our client is seeking an individual who will maintain and enhance the existing enterprise SCCM infrastructure and participate in the design, implementation, and migration to future versions of SCCM. Responsibilities: Candidate must be able to plan, create, deploy, and monitor SCCM packages and OSD task sequences to devices on the network. Candidate will deploy monthly Microsoft security updates using SCCM and maintain compliancy of all networked systems. Candidate will develop custom reports and inventory data as it is requested as well as custom queries. The candidate will also develop and maintain SCCM system and end-user documentation. Required Skills: SCCM management in an enterprise network environment. SCCM package and application deployments in an enterprise network (AdminStudio experience big plus!). SCCM deployment of security patches and WSUS management. SCCM infrastructure design and deployment (MP/OP management, Peer/Branch Cache, MBAM, version upgrades) Advanced scripting ability with PowerShell. SCCM report and query writing. SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MOT} Microsoft Certification(s). Desired Skills: Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MOT} Microsoft Certification(s).

County Support Liaison

Durham, NC
Contract
Our client is seeking a Readiness Liaison to provide on-site support. Responsibilities: This role may coordinate with other business team and project team members to troubleshoot, replicate and report errors and/or unexpected outcomes within the system. The County Support Liaison acts as an integral part of Readiness and Implementation Support initiatives to facilitate meetings, conferences, and other activities to advocate for and foster effective communication, and maintain communication with state and county staff to clarify statutory, policy and procedures concerns impacting or related to one or more program areas.  Qualifications: This position uses knowledge of functionality, as well as understanding of how counties provide delivery of services to guide new users in correct navigation and submission of case data in the system. This role uses excellent written and verbal skills to effectively coach and communicate information as well as to escalate issues to management as they arise. Expense Information: Travel expenses are reimbursed using protocol for submitting expenses after travel.  Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends.  Required: Experience effectively troubleshooting end-user issues in browser-based applications. Required 5 Years Experience researching, analyzing and interpreting automated system problems. Required  5 Years Experience providing detailed feedback (written and verbal) on technical issues to end-users, management and stakeholders. Required 5 Years Broad knowledge of pubic service agencies with technical or direct experience within an organization. Highly desired 3 Years Experience with in-person customer service in which research and timely responses are critical. Required 5 Years Experience navigating complex, rules based systems to identify and resolve user errors, mitigating the need to submit Help Desk tickets. Required 5 Years Experience providing detailed guidance to end-users, referring them to published resourced designed to improve work flow and productivity. Required 5 Years Experience with strategic planning, change management, and transition planning. Highly desired 3 Years        Position requires statewide travel. Valid Driver's License and reliable transportation required. Required           

IBM Websphere Commerce Support

Harrisburg, PA
Contract
Our client is seeking an IBM Websphere Commerce Support person to assist with various changes to their E-commerce site. Qualifications: 7+ years experience in analysis, design, development and implementation of web-based applications with WebSphere Commerce Server (WCS) (Version 7 service Pack 9 preferred) using Java, J2EE, IBM WebSphere Commerce, XML and related web tools and technologies. Expertise in different WCS Store models particularly B2B and B2C business models and knowledge in Extended Sites business model. Expertise in Member, Catalog, Order and Marketing Subsystems. Strong technical and Hands on Experience in various streams of WebSphere Commerce Components (Apache SOLR, Data Load and Dyna-cache). Expertise with customizations to the store-front involving Controller commands, Task commands, Access Beans, Data Beans and Views. Expertise with customizations on the storefront with WebSphere Commerce SOLR Search. Expertise in OOB REST API in WebSphere Commerce Search. Strong skills in database programming involving DB2, Oracle and SQL Server Relational databases.

Office Support Specialist

Maryland Heights, Missouri
Contract
Our client is seeking an individual to perform data entry. They will open and sort incoming mail, entering mail information in database. Typing comments into a database. Essential Functions: Maintain quality control procedures for data preparation and cleaning. Capturing handwritten comments on questionnaires. Requirements: Excellent data entry skills. Opening mail. Will be entering surveys in a program and typing comments. Education: HS Diploma/GED  Start Time: 08:00 AM End Time: 04:30 PM

Pharmacist

Orlando, FL
Contract
Our client is seeking an individual who performs all functions of a registered pharmacist. Complies with all federal and state rules and regulations governing the practice of pharmacy. Complies with all corporate and facility standard operating procedures, policies, guidelines and work instructions. Essential Functions: Reviews, receives/verifies new patient orders and documents prior to dispensing. Processes and checks medications, supplies and equipment prior to dispensing from the pharmacy. Communicate with physicians office as related to prescription orders and drug utilization. Provides consultation and answers inquiries from patients, patients agent, physicians and other healthcare professionals regarding medications and their use. Participates in mandatory on-call rotation. Adheres to organizational policies and procedures and ensuring compliance with federal laws, state laws and standards of practice which govern the profession of pharmacy. Maintains pharmacy records in accordance with all applicable state and federal laws and regulations. Maintains clinical skills and knowledge of pharmacotherapy by reviewing the literature, continuing education and any company provided in-services. Completes all mandatory company provided on-line courses. Attends and completes all employee development courses. Requirements/Certifications: Active registered Florida pharmacist license in good standing. Education: Pharmacy R.PH./PharmD. Other: Minimum of 3 -5 years' recent experience in specialty pharmacy or in home infusion setting. An equivalent combination of experience and education is acceptable. Ability to lift 10-20 pounds. Spanish speaking preferred but not required. Computer Skills: MS Office applications. Preferred Qualifications: Doctor of Pharmacy. Start Time: 08:00 AM End Time: 07:00 PM  

Automated Tester

Richmond, VA
Contract
Our client is seeking an individual to serve as the QA automated testing resource. The candidate will need thorough knowledge of Selenium, automated testing procedures and scripting, .net, working on an Agile team, the full SDLC process, and excellent communications both internal to the team and with various business units. Skills: Automated testing using Selenium. Required 5 Years .Net technologies (vb.net/C#/asp.net). Required 5 Years Software quality assurance. Required 5 Years Working on an Agile team and with iterative software development. Required 5 Years Develop and maintain automated test scripts and test plans to ensure maximum coverage. Required 5 Years Regression testing. Required 5 Years

P4 IT Trainer

Research Triangle Park, NC
Contract
Our client seeks contract resources to assist with the training and implementation. The primary purpose of Training Developer is to analyze the system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support the implementation. Responsibilities: These positions will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners. Skills: Experience in curriculum design and developing training materials for adult learners. Required 3 Years Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required 3 Years Research and evaluate the case management software in order to translate the software functionality into effective learning materials. Required 3 Years Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed. Required 3 Years Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective. Required 3 Years Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint). Required 3 Years Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML. Required 3 Years Experience in computer-based training instructional design, with learning program design systems. Required 3 Years Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications. Required 3 Years Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. Required 3 Years Experience developing interactive media presentations that enhance the online educational experience. Required 3 Years Experience with adult learning practices, principles and procedures in classroom and on-line presentations. Highly desired Ability to assist with basic application software and hardware support. Highly desired Must have strong understanding of internet concepts and web technology. Highly desired Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. Highly desired

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