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Scrum Master I

Richmond, VA
Contract
Support the product development process: Facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other activities as needed Scrum-related meetings: Track and communicate team velocity and sprint/release progress Maintain process documentation Ensure the development teams are practicing the Agile principles Support the Product Owner: Assist as needed with backlog maintenance Assist with internal and external communication, improving transparency, and radiating information Assist with prioritization and resolution of defects/bugs Support the product team: Participate proactively in developing and maintaining team standards, tools, and best practices Identify and remove impediments, prevent distractions Facilitate discussion and conflict resolution Empower the team to self-organize Qualifications: Bachelor's degree or combination of relevant education and experience Excellent interpersonal skills, ability to work with diverse personality types Ability to understand technical issues at a high level A thorough understanding of Agile software development methodologies, values, and procedures Exceptional communication, organization, and time management skills Ability to coach the team to reach their highest potential Collaborative approach to driving decisions Strong analytical and problem solving skills with a high attention to detail Must be a Certified ScrumMaster with 1-2 years of project management experience and <1 year of ScrumMaster experience Additional Skills: JIRA / Confluence experience

Expert Curam Specialist

Research Triangle Park, NC
Contract
This resource will have significant responsibilities as part of development and quality assurance. They will work closely with the QA Audit Lead on ad hoc requests. The candidate will have extensive knowledge of the Curam Implementation, Curam products, components, code structure, data structures, release types (platform, solution modules, ifixes, fixpacks), build process, scripts and configuration files. The candidate will have knowledge of Economic Benefits programs such as FNS, Medicaid, Work First, Special Assistance, Refugee Assistance, Child Care Subsidy, and Energy.   Other Qualifications: Experience with state government IT Functions Required 7 Years Extensive Curam Knowledge Required 7 Years Understands Curam structures Required 7 Years Understands Curam Data structures Required 7 Years Experience in Implementation development Required 7 Years Extensive knowledge of the Curam implementation Required 7 Years

Junior Curam Developer

Research Triangle Park, NC
Contract
This resource will have delivery responsibilities as part of the development, and may act as the point of contact on site for development-related questions and issues that arise and work closely with Senior Technical Consultants on design and development issues. Duties include but are not limited to: leading functional and detailed requirement development, code development, Joint Application Development sessions, functional and detailed design, and life cycle management for the implementation. Areas of focus will include business and workflow process modeling, and business reengineering using Curam. These activities will involve the use of COTS Curam Enterprise Framework Components, Curam Intelligent Evidence Gathering (IEG2), Curam Express Rules for Triage (CERT), Oracle, use of XML technology in Curam, Curam Evidence Framework, Subversion, and WebSphere. Responsibilities also include reporting statuses to the Project Manager, and adhering to the client policies and procedures. Qualifications: Cúram V6 Certified Developer Highly desired Social enterprise management experience. Required 1.5 Years Experience as a Cúram Developer with experience in the full life cycle of requirements through functional design and testing. Required 1.5 Years Experience in development with both the Cúram Enterprise Framework and Cúram Solution Modules. Required 1.5 Years Experience in problem identification and integration of technical skills to address and solve issues. Required 1.5 Years Experience with translating and communicating highly technical concepts to both technical personnel and non-IT business users. Required 1.5 Years Experience with creating and writing technical documents using MS Office products, Visio, Word, Excel, and PowerPoint. Required 1.5 Years Ability to develop relationships/partnerships with customer by responding to needs and exhibiting a sense of urgency, independently identify options. Required 1.5 Years Ability to organize, prioritize, and follow complex and/or detailed technical procedures. Required 1.5 Years Experience using the Cúram Enterprise Framework Components, Cúram Intelligent Evidence Gathering (IEG2), Cúram Express Rules for Triage (CERT). Required 1.5 Years Experience using Oracle and Subversion. Required 1.5 Years Technical knowledge in the following specialized areas of web application system analysis and programming: Java, J2SE, J2EE, XML, and XSL. Required 1.5 Years Techical knowledge in Eclipse, HTML, Cascading Style Sheets, and Web Services standards (SOAP and WSDL). Required 7 Years Experience with Oracle database platforms and tools. Highly desired Experience with JavaScript and IBM Websphere. Highly desired Experience with North Carolina DHHS IT Functions. Highly desired

Business Analyst

Research Triangle Park, NC
Contract
This position will be responsible for managing IBM Curam business analysis work or projects with distinct deliverables to a solution. Tasks include identifying and documenting business processes, issues, value levers, metrics, and capabilities; identifying approaches to satisfy business requirements by conducting detailed analysis and technical design of one or more program areas, in support of implementation of a comprehensive case management solution utilizing the Curam Business Application Suite; and utilizing knowledge of the Curam software product to: conduct and document gap analysis, identify evidence needed to support requirements, develop business and functional requirements specifications, assist with designing the business solution, and assist with user acceptance testing. Work also involves interpreting technical concepts to both technical personnel and non-IT business users and summarize and convey technical issues and problems identified, as well as conducting industry, competitive and State analyses (strategic, financial, operational), and business case development. This individual must support required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc., perform PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks .   Qualifications: Experience designing within the Cúram software suite. Required 7 Years Experience with problem identification and integration of technical skills to resolve issues. Required 7 Years Ability to translate and communicate highly technical concepts to both technical personnel and non IT business users. Required 7 Years Ability to develop relationships/ partnerships with customers by responding to needs by exhibiting a sense of urgency. Required 7 Years Ablity to independently identify and develop solutions. Required 7 Years Understand Cúram Case Management functionality and associated business processes of a Social Security organization. Required 7 Years Experience in business process analysis (Use Cases and/or process flows) and mapping (Gap Analysis) techniques in Curam. Required 7 Years Ability to establish and maintain effective working relationships with customers. Highly desired Ability to organize, prioritize and follow complex and detailed technical and financial procedures. Highly desired Experience in business application consulting or development. Required 7 Years Curam V6 Certification Highly desired

Lead Trainer

Research Triangle Park, NC
Contract
Our client seeks a contractor resource to assist with the development and implementation of a new technology as a Lead Trainer. The primary purpose of this position is to assist with the coordination of training activities, which includes the development of training curriculum, plan, and approach for intensive problem solving activities via virtual and in-person training delivery to users. This person will work with a team of trainers tasked to design and deliver in depth, exploratory, virtual, interactive webinars. Additionally, this person must support the development of problem solving skills to ensure effective knowledge transfer occurs during in-person training to other staff. In addition to resource coordination and project management responsibilities, this position may require development and delivery of training content to ensure deadlines are met. This person will work closely with Implementation team leaders to understand the existing e-learning curriculum when planning the virtual and in-person training approach. S/he will also collaborate with other subject matter experts to ensure training strategies align with program and policy requirements. Other duties include the creation of training delivery schedules, roll-out planning, status reporting, and workload tracking. Qualifications: Experience in curriculum design and developing training materials for adult learners Required 5 Years Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required 5 Years Research and evaluate the case management software in order to translate the software functionality into effective learning materials. Required 5 Years Experience leading training developers, program subject matter experts, technical support and others to assure training materials are effective. Required 5 Years Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint) Required 5 Years Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML Required 5 Years Experience in computer-based training instructional design, with learning program design systems. Required 5 Years Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. Required 5 Years Experience with Adobe Captivate, Adobe Connect, Visio or other training applications. Required 5 Years Experience developing interactive media presentations that enhance the online educational experience Required 5 Years Ability to assist with basic application software and hardware support Highly desired Must have strong understanding of internet concepts and web technology Highly desired Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. Highly desired Experience with adult learning practices, principles and procedures in classroom and on-line presentations Highly desired Experience with JIRA software Desired Experience with Agile methodology Desired Experience with Project Management

Curam Design Specialist

Research Triangle Park, NC
Contract
This position will be responsible for managing IBM Curam business analysis work or projects with distinct deliverables to a solution. Responsibilities: Tasks include include leading fit/gap, JAD sessions that map requirements to standard features and functions, develop functional designs, identifying and documenting business processes, issues, value levers, metrics, and capabilities; identifying approaches to satisfy business requirements by conducting detailed analysis and technical design of one or more program areas for child services, in support of implementation of a comprehensive case management solution utilizing the Curam Business Application Suite; and utilizing knowledge of the Curam software product to: conduct and document gap analysis, identify evidence needed to support requirements, develop business and functional requirements specifications, assist with designing the business solution, and assist with user acceptance testing. Work also involves interpreting technical concepts to both technical personnel and non-IT business users and summarize and convey technical issues and problems identified, as well as conducting industry, competitive and State analyses (strategic, financial, operational), and business case development. This individual must support required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc., perform PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks. Qualifications: Knowledge and experience with Curam workflow and rules in child services modules. Experience designing within the Cúram software suite. Required 5 Years Experience with problem identification and integration of technical skills to resolve issues. Required 5 Years Ability to translate and communicate highly technical concepts to both technical personnel and non IT business users. Required 5 Years Ability to develop relationships/ partnerships with customers by responding to needs by exhibiting a sense of urgency. Required 5 Years Ablity to independently identify and develop solutions. Required 5 Years Understand Cúram Case Management functionality and associated business processes of a Social Security organization. Required 5 Years Experience in business process analysis (Use Cases and/or process flows) and mapping (Gap Analysis) techniques in Curam. Required 5 Years Ability to establish and maintain effective working relationships with customers. Highly desired Ability to organize, prioritize and follow complex and detailed technical and financial procedures. Highly desired Experience in business application consulting or development. Required 5 Years Curam V6 Certification Highly desired Experience leading JAD sessions Required 5 Years Experience in mapping requirements to standard features and functions Required 5 Years Knowledge and experience with Curam workflow and rules in Curam Child Services Modules Required 5 Years

Mobile Architect

Harrisburg, PA
Contract
The selected candidate will serve as an Architect for iOS Mobile Computing solutions for this client. The selected candidate will architect end-to-end solutions for iOS-based mobile products to be utilized by our client and its third party contractors. The projects will involve native iOS development, security best practices, data model design, and web service-oriented client/server backend solutioning. The selected candidate is expected to understand the business and technical requirements, and in turn design and implement solutions that are easy to maintain and incorporate/produce reusable components. The selected candidate is expected to be proficient in problem identification and resolution, especially in production environments, for both the device and server side implementations. The selected candidate should be most versant with Apple technologies and their associated idiosyncrasies, but must also have working knowledge of the server side code and technologies. The selected candidate must be disciplined, organized, accountable, communicate clearly, exhibit leadership skills, and effectively manage product owner expectations. Responsibilities: Serve as an architect of n-tier applications using iOS as access technology for enterprise backend systems. Work with product owners, BAs and PMs in defining and managing the business and technical requirements. Lead the full SDLC process of iOS applications, including but not limited to Swift, HTML5, JSON, XML and consuming RESTful web services. Lead the full SDLC process of web service oriented backend solutions, including but not limited to Java, Spring frameworks, MyBatis, consuming SOAP web services, producing RESTful web services, and interfacing SOA middleware. Lead the design of database objects in relational databases, including but not limited to DB2, SQLServer, and/or Oracle. Comprehensive understanding and experience of up-to-date Apples technologies and requirements, including but not limited to distribution certificates, provisioning profiles, code signing, keychains, push notifications, app transport requirements, and iOS version histories. Expert level knowledge is required of using Swift 3+, iOS frameworks, Core Data, storyboards, web services, security/keychain, camera integration, asynchronous transactions, background processing, multitasking, etc. Triage bugs and resolve production issues in a timely and effective manner. Lead the team and provide guidance in troubleshooting issue and removing technical roadblocks. Provide technical assistance and mentoring of staff assigned to the project. Follow Agile Scrum methodology, and conduct daily standups, sprint grooming and planning meetings. Follow Change Management process and coordinate with infrastructure teams in deploying solutions to the DEV, SYST, and PROD environments. Qualifications: Full SDLC experience in application development. Required 8 Years Experience with Object Oriented development. Required 8 Years Experience with iOS SDK and Objective-C. Required 4 Years Experience with Swift. Required 2 Year Experience with Core Data framework. Required 4 Years Experience with iOS Auto Layout, Storyboard, Blocks, and GCD. Required 4 years Experience with deploying iOS apps. Required 4 Years Experience with deploying enterprise iOS apps via MDM. Required 1 Year Experience with relational database design and development. Required 5 Years Experience in architecting & leadership role. Required 2 Years Experience with HTML5 development and JavaScript frameworks. Required 3 Years Experience with Java centric server-side development and solutioning. Required 2 Years Strong oral and written communication skills.

Desktop Support Administrator

Salt Lake City, UT
Contract
Job description: Desktop Support Admin needed who has the required experience to help us migrate workstations to Windows10. Role will include assessing readiness of the workstation for the upgrade, coordinating / performing the actual upgrade, and troubleshooting issues. Job Requirements: Windows 10 migration experience required. Experience installing and uninstalling MS Office 2016 or MS Office 365. Experience with the entire Office suite of products, as well as other desktop software (Adobe, Antivirus, etc.) is required. Flexibility to work outside of normal business hours may be required.

Network Specialist - IPAM

Avery, NC
Contract
This position is a senior network engineer, and will support the network infrastructure for across 530+ locations. Responsibilities: This staff will specifically tasked and responsible for evaluation of, recommending and installing an IP Address Management (IPAM) solution. This staff must possess prior experience evaluating, recommending, installing, administrating and operating IPAM solutions in a large enterprise environment. This staff must have advanced experience managing IP networks and be proficient in IP address management and subnetting. This staff should be a senior network engineer with operational experience deploying and supporting data networking in a large and complex environment. Experience with Cisco WAN & access and distribution LAN switching products supporting data and VOIP, as well as data center class products is desired. This staff will be part of a team of network engineers supporting a mixed environment of Cisco, Ayaya LAN equipment, Riverbed, and Meraki products. Knowledge, Skills, and Abilities Requirements: Extensive experience with data network IPAM tools, for LAN and WAN services. Experience with DHCP configuration, monitoring and assignment. Hands on senior knowledge of and experience with implementing & supporting current Cisco LAN switching products for access, distribution, core and data center solutions. A minimum of 10 years experience in IT including demonstrated experience in various technical disciplines. A minimum of 5 years experience with Cisco LAN switching products. Senior level knowledge of TCP/IP networking, IP subnetting, and networking technologies. Senior level troubleshooting skillset related to LAN and WAN technologies, such as data capture and analysis. Ability to professionally document proposals and as-built network solutions. Preferred Qualifications: Experience designing, implementing and supporting Cisco Nexus products in a data center environment. Experience designing, implementing and supporting "Flexpod" solutions using Cisco Nexus and NetApp. Experience designing, implementing and supporting networking components of Cisco UCS implementations. Experience designing, implementing and supporting network segmentation in a data center environment using Cisco ASA firewall solutions Experience designing, implementing and supporting Avaya (formerly Nortel Enterprise) LAN products.

Senior Software Engineer (Java)

Glen Allen, VA
Contract
This position services as an expert technical and industry resource to management, clients and development staff in new uses of information technology and in all phases of major system and subsystem development. Provides consultation on internal and industry IT technical and business process capabilities including leadership in the identification and recommendation of new IT opportunities. Formulates, contributes to, and directs task identification, work effort estimates, and work schedules for research, prototype, and proof-of-concept IT activities. Directs and participates in software/hardware releases and installation tasks. Essential Functions: Analyze problems and program in two or more programming language/platforms. Understand and develop functional and non-functional requirements for a system. Work with multiple programming frameworks. Develop, test and maintain code using software development methodology and appropriate technologies for the system being used. Integrate systems to databases and other applications using middleware such as SnapLogic and consume or produce SOAP or REST based services, etc. Agile, DevOPS and Cloud Proficient in automated testing strategies, including TDD. Understand advanced concepts of Containers, Micro-Services, Continuous Integration Understand Cloud computing concepts and how to build Cloud deployable application. Perform load and performance testing on the application and do regular performance tuning. Requirements/Certifications: 2+ years of pair programming experience. Strong working knowledge ofJava, Spring Boot, Oracle, REST, AWS, web services. Critical thinker. Demonstrated problem solving techniques. Strong verbal and written communication skills. Bachelors degree required.

Environment Lead

Durham, NC
Contract
Our client requires the assistance of a contract resource to serve as an Infrastructure Architecture Lead to support development and implementation. Responsibilities: The primary role is to manage the programs infrastructure and application environments which include production, testing and development. This position must demonstrate a thorough understanding of project management principles to plan and coordinate large and complex technical changes and implementations in this large system development project. This position must also be responsible to develop requirements and evaluate competing technical solutions objectively, and manage system events and outages effectively through resolution. This position is required to be on call for evening and weekends as required to meet business needs. Qualifications: Understanding and use of AIX architectures and hardware Required 7 Years Experience with networking and firewall concepts and operations Required 7 Years Experience with SAN technology Required 7 Years Experience with SOA and integration architectures utilizing Enterprise Service Bus frameworks Required 7 Years Experience with Oracle specific database architectures Required 7 Years Experience with high availability concepts and implementations (hardware and software based) Required 7 Years Experience with application performance monitoring tools and concepts, and application performance management practices Required 7 Years Experience with OS and software maintenance including upgrade planning and implementation Required 7 Years Understanding and experience with the hosting model Required 7 Years Strong written and verbal analytical and communication skills Required Demonstrated ability to create and tailor messages based on the audience – including senior executives or technicians Required Experience with IBM Power7 or Power8 hardware platforms Highly desired Experience with AIX Highly desired PMP certification Highly desired Experience customizing the Curam Framework to meet project functional and business requirements. Desired

Training Content Developer

Research Triangle Park, NC
Contract
Responsibilities: Position analyzes system functionality and works with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to design training/develop course materials, develop and maintain Adobe FrameMaker templates and scripts, and revise training materials for training adult learners. Tasks include training task analysis, gathering/incorporating course content, applying instructional design theory and utilizing instructional technology tools such as Learning Gateway to enhance learning and ensure that design and delivery are consistent with identified learning goals/objectives. Training content may include developing templates, graphics, and audio/visual materials for use in on-line training, interactive web-based, facilitator guides, PowerPoint presentations, participant guides and tests, job aids and other classroom materials.   Qualifications: Experience in curriculum design and developing training materials for adult learners. Required 5 Years Experience with eLearning technology and experience in developing instructor led and on-line training courses. Required 5 Years Experience creating tests, surveys, and lessons learned reports based on course objectives. Required 5 Years Experience with learning software that may include Adobe FrameMaker, Adobe Captivate, PhotoShop, Adobe Breeze, Dreamweaver, SnagIt and Visio. Required 5 Years Prefer experience with Learning Management System (LMS) technology such as Learning Gateway. Highly desired 3 Years Experience with computer-based training instructional design. Required 5 Years

Automation Test Script Writer

Research Triangle Park, NC
Contract
Our client seeks a contractor resource to assist with the development and implementation of a new program as a Developer/Automation Test Scripts Writer. Responsibilities: Duties include analyzing business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, analyzing and developing requirements into test conditions, development and execution of automated scripts using Selenium to thoroughly test software to ensure proper operation and freedom from defects. This position is responsible for reviewing automated test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. This position coordinates testing, reports and tracks automated testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports. This position is responsible for automated test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures.   Qualifications: Experience and proficiency in using HP test tools including Test Director/Quality Center 9.0 or higher and Quick Test Professional (QTP) 9.5 or higher Required 5 Years Experience testing web, GUI, client/server, and database applications. Required 5 Years Experience with requirements analysis and automated test cases/script development. Required 5 Years Experience with automated testing, testing tools, writing test plans and reviewing test cases. Required 5 Years Java Development experience. Required 4 Years Good oral and written communications skills in order to interact on a daily basis with system developers, business analysts, and others. Required Ability to prioritize tasks within the project and work with minimal supervision or guidance. Required Ability to work in a rapidly changing environment. Required Strong analytical and problem solving skills. Required Experience with testing Curam products. Highly desired 1 Year Experience testing for a health and human services project. Highly desired 1 Years Experience with executing SQL to validate or test. Desired 2 Years Experience navigating on a UNIX platform. Desired 2 Years Experience developing and executing Selinium automated test scripts. Required 2 Years

Reports Developer

Research Triangle Park, NC
Contract
Our contractor seeks contractor to assist with the design and implementation of reports using Curam Software, Inc. products. Responsibilities: Employee will analyze and identify reporting requirements for their Case Management System reports and develop recommendations to effectively report data of mid to high level complexity related to varied business metrics and for designing, coding, testing, debugging, and documenting reporting solutions, while enhancing existing reports to ensure that solutions continue to meet business needs. Employee must understand the underlying data sources (databases) and interpret requirements provided by the business to analyze operational issues and develop appropriate diagnostic and/or tracking data via reports and dashboards. These include but are not limited to: report queries, report layouts, any necessary supporting data structures, and Extract Transformation Load required to populate the data structure. Duties also include gathering and documenting requirements for new reports and changes to existing reports, extraction or collection of data for performing queries and writing reports, and developing and analyzing operational performance metrics and reports to ensure the quality and integrity of extracts though the use of validation and audit strategies. Employee will be responsible for status reporting for adhering to client policies and procedures.   Qualifications: Experience programming and design of large scale web based distributed systems. Required 5 Years Experience using Oracle, Oracle Utilities, ETL tools such as Oracle Warehouse Builder (OWB) or Oracle Data Integrator (ODI). Required 5 Years Experience with SQL scripting and Relational Database modeling.. Required 5 Years Experience with structured system development methodologies.Required 5 Years Good communication skills both oral and written and ability to maintain effective working relationships with end users and staff. Required Experience with Business Intelligence tools such as Business Objects or BIRT Highly desired 5 Years Data Warehouse experience Highly desired 2 Years Cúram experience Highly desired 2 Years Previous experience working with State government. Highly desired

Senior Reports Developer

Research Triangle Park, NC
Contract
Our contractor seeks contractor to assist with the design and implementation of reports using Curam Software, Inc. products. Responsibilities: Employee will analyze and identify reporting requirements for their Case Management System reports and develop recommendations to effectively report data of mid to high level complexity related to varied business metrics and for designing, coding, testing, debugging, and documenting reporting solutions, while enhancing existing reports to ensure that solutions continue to meet business needs. Employee must understand the underlying data sources (databases) and interpret requirements provided by the business to analyze operational issues and develop appropriate diagnostic and/or tracking data via reports and dashboards. These include but are not limited to: report queries, report layouts, any necessary supporting data structures, and Extract Transformation Load required to populate the data structure. Duties also include gathering and documenting requirements for new reports and changes to existing reports, extraction or collection of data for performing queries and writing reports, and developing and analyzing operational performance metrics and reports to ensure the quality and integrity of extracts though the use of validation and audit strategies. Employee will be responsible for status reporting for adhering to client policies and procedures.   Qualifications: Experience programming and design of large scale web based distributed systems. Required 5 Years Experience using Oracle, Oracle Utilities, ETL tools such as Oracle Warehouse Builder (OWB) or Oracle Data Integrator (ODI). Required 5 Years Experience with SQL scripting and Relational Database modeling.. Required 5 Years Experience with structured system development methodologies.Required 5 Years Good communication skills both oral and written and ability to maintain effective working relationships with end users and staff. Required Experience with Business Intelligence tools such as Business Objects or BIRT Highly desired 5 Years Data Warehouse experience Highly desired 2 Years Cúram experience Highly desired 2 Years Previous experience working with State government. Highly desired

Application Developer III

McLean, VA
Contract
Responsibilities: Responsible for the overall system design Documents development requirements for database, applications, and operation system environment Consults with end users to test and debug applications to meet client needs Serves as expertise in all aspects of designing and application development May conduct training to IT Staff Performs a variety of complicated tasks May provide consultation on complex projects and is considered to be the top level contributor/specialist Typically reports to a manager or head of a unit/department Skills: At least 5-6 years of software development experience Ideally, someone who has majorly worked in the backend (but frontend experience a plus), has extensive knowledge of databases (preferably Sybase), has done data mapping, data conversion and data extraction - preferably with ETL tools like Pentaho Any experience with AWS, Chef and Docker and definite plus

QA Specialist III

New York, NY
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position.   Our client is looking for a highly skilled, innovative automation Quality Assurance/Test Engineer with experience automating software tests to support smoke, system, integration and regression testing.     Qualifications   The ideal candidate would have 5+ years of prior hands-on experience with manual and automated testing using tools including Selenium with Ruby or Java, Cucumber, Postman, SoapUI, Jira, and hands-on experience with a testing framework such as Maven, Mocha, Chai and Protractor with JavaScript. Functional working experience writing SQL scripts is also a requirement. In addition, hands-on experience with a development language such as Java, Python, C#.net or similar would be highly preferred. Selenium with Ruby or Java, Cucumber, Postman, SoapUI, Jira, and hands-on experience with a testing framework such as Maven, Mocha, Chai and Protractor with JavaScript.

Help Desk Analyst 2

Harrisburg, PA
Contract
Applies predefined images to PCs and laptops and verifies successful completion. Installs approved software that is not part of the base image. Installs and configures peripheral devices (scanners, printers, etc.) and drivers as necessary. Provides PC/laptop troubleshooting as required. Use Service Now to update and resolve trouble tickets. Provide customer service relating to helpdesk tickets. Must be able to lift and move PCs, monitors, etc. Follow quality standards, and displays strong customer service skills. Able to work in a team environment. Complete assigned tasks. Strong communication skills; both written and spoken. Responsibilities:  Calls software and hardware vendors to request service regarding defective products. Acts as a subject matter expert for one or more custom or COTS applications. Talks to programmers to explain software errors or to recommend changes to programs. May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Write software and hardware evaluation and recommendations for management review. Write or revise user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for level 1 support. Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. Reads trade magazines and engages in independent study to maintain current industry knowledge. Follow quality standards, and displays strong customer service skills. Able to work in a team environment. Complete assigned tasks.   Qualifications: Experienced with a variety of call-tracking software and systems. Strong communication skills; both written and spoken. Tier 2 technical support for hardware and software Required 3 Years 4 year college degree in field of specialty or equivalent experience Highly desired Experience with call tracking and ticketing software Required 3 Years Provides user training, documentation, manuals Required 3 Years

Program Manager - IT III

San Francisco, CA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Key responsibilities include: Manage complex, high value IT consulting projects that require the coordination of development work on multiple platforms and across multiple teams to achieve the desired outcome. Build and maintain excellent client relations. Ensure both the client and internal expectations are met. Assist in defining strategic business requirements and client needs. Own the Professional Services delivery methodology. Establish metrics to analyze and track performance.   Qualifications: 6+ years of work experience in professional services roles for related web technologies. Experience leading presales within an IT related field, ideally professional services, or custom development. Proven and substantial experience leading complex IT projects (typically 6+ years). Proven ability to lead large matrixed teams from many different groups and different locations. Ability to drive results through task coordination, handoffs and overall delivery of solutions. Excellent presentation skills, written and oral communications. Experience interacting with C-level personnel and senior leaders as well as Engineers. Able to identify and negotiate solutions to address project challenges. Comfortable challenging ideas and working with disparate groups to bring consensus. Able to handle ambiguity in the project without losing focus. Able to perform with minimal direction. Comfortable working independently in a fast-paced environment. 2+ years of experience using Salesforce for managing opportunities and leads. Good understanding of web services and related standards like REST, OAuth and JSON. Experience working with standard web technologies such as HTML, JavaScript, and mobile development is preferred. Experience using a professional services automation tool is preferred. Exposure to Agile methodology is preferred. Strong knowledge of financial and payments industries, and emerging technology trends is preferred.

Application Developer I

Richmond, VA
Contract
Responsibilities: Responsible for the overall system design. Documents development requirements for database, applications, and operation system environment. Consults with end users to test and debug applications to meet client needs. Serves as expertise in all aspects of designing and application development. May conduct training to IT Staff. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May provide consultation on complex projects and is considered to be the top level contributor/specialist. Typically reports to a manager or head of a unit/department.   Qualifications: Requires a bachelor's degree and may be expected to have an advanced degree in area of specialty and 1-3 years of experience in the field or in a related area. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. 3-5 years experience in software development and programming 2-3 years experience using Open Source and/or Big Data Frameworks 3+ years of experience developing Java/Scala based software solutions Experience with DevOps and/or CICD Deployments to Production Environments Experience developing Extract, Load and Transform data management processes for data warehouse platforms At least 1 year of experience developing and deploying on AWS

Application Developer I (AWS)

Vienna, VA
Contract
Responsibilities: Build automated monitoring, alerting and dashboard capabilities for CICD processes, production KPIs and other metrics Prepare for, coordinate, and respond to data incidents impacting data pipeline management processes Proactively engage team members and project leads to ensure system changes or enhancements consider audit controls and IT standards before implementation Qualifications: Professional experience managing AWS cloud resources High proficiency in using Git to manage source code Fully understand the data technology operations and align the horizontal operations to data strategy Proficient in Docker and familiar with relevant technologies such as AWS ECS, Kubernetes, Docker Swarm, Nomad Familiarity with Configuration Management and CI/CD deployments At least 2 years supporting operational processes tied to data management execution - availability, reliability, performance. 1+ years of experience using following: CloudWatch, Data Dog, Splunk, ELK Stack, Zabbix, OverOps 1+ years of experience using APMs: New Relic, AppDynamics, Dynatrace

Help Desk Analyst 3

Harrisburg, PA
Contract
Responsibilities: Manage expectations at all levels: customers/end users, executive sponsors. Ensure quality standards are followed. Monitor the teams open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels. Act as the escalation point for high priority support issues. Able to make recommendations on policies on system use and services. Calls software and hardware vendors to request service regarding defective products. Acts as a subject matter expert for one or more custom or COTS applications. Talks to programmers to explain software errors or to recommend changes to programs. May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Write software and hardware evaluation and recommendations for management review. Write or revise user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for level 1 support. Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. Experienced with a variety of call-tracking software and systems. Reads trade magazines and engages in independent study to maintain current industry knowledge. Follow quality standards, and displays strong customer service skills. Able to work in a team environment. Complete assigned tasks.   Qualifications: 4 year college degree in field of specialty or equivalent experience Highly desired Tier 2 technical support for hardware and software Required 5 Years Experience with call tracking and ticketing software Required 5 Years Provides user training, documentation, manuals Required 5 Years Managing and assigning support issues Required 5 Years Strong communication skills; both written and spoken Required

PC/Network Support 2

North Chesterfield, VA
Contract
Responsibilities: The selected technician will work moderate to complex PC and printer Incident and IMAC tickets. The selected technician will provide support to users with a very wide range of skills from novice to expert. Customer service skills are imperative in this position.  Tasks will entail work on PC and printer hardware repair and remediation, virus and malware removal, system re-imaging, and analysis of complete hardware problems. Software issues will include loading drivers, assisting with email issues (MS Outlook/Exchange), assisting users with MS Office, use administrative privileges to load/reload agency applications and assist with VPN issues. Tasks will also require evaluation of system slowness and latency issues.    Other Responsibilities: The job will also include installing new PCs via net new or refresh, installing and configuring new printer and copiers, assigning the server and network teams as touch labor outside of the programs data centers in Lebanon and Chester, VA.  There may be occasions where the technician is contacted after hours on nights or weekend for critical outages.  The program uses ITIL compliant ticketing; the selected technician will update ticket journals with findings and steps to resolution. Tickets are subject to program service level agreements (SLAs) that carry financial penalties if not achieved.    Qualifications: Minimum 3-5 years working on PCs and laptops running Microsoft Operating Systems  Specific Skills Required: Software (i.e. McAfee, Microsoft Windows 7, Outlook 2010 and Office 2010) Hardware (HP desktops and laptops, servers, HP and Xerox printers and copiers, Cisco Network equipment) Certifications (e.g. A+, HP hardware)  Degree Required: Degree in IT or related field  The position will support users generally in a 50 mile radius. This position will be in the Exmore/Nassawadox area of the state as the primary technical resource or all users on the Eastern Shore of Virginia. 

Recruiter

Richmond, VA
Contract
Responsibilities: This position provides recruiting support in addition to partnering closely with field HR and business leadership to execute a recruiting strategy that is consistent with the business goals. The successful candidate must be able to build and cultivate strong, long-term relationships with Human Resources, the management team, and prospective candidates. The duties of the position are as follows: Evaluates applicants by discussing job requirements and applicant qualifications with managers Counsel hiring managers on issues such as recruiting trends, industry best practices, and diversity Screens and phone interviews applicants based upon job description and job qualifications Work with Staffing Administrator to schedule testing and face-to-face interviews with candidates Work with HR and hiring managers to develop appropriate job offers for candidates Follow up with unsuccessful candidates Updates applicant tracking system as necessary Qualifications:   Minimum of 2 years full life cycle recruiting experience. Proficient and have proven track record of sourcing, screening, and presenting qualified, diverse candidates Demonstrated experience building relationships Must demonstrate excellent verbal and written communication skills and work well in a team environment Previous experience utilizing an applicant tracking system is preferred

System Administrator 3

Harrisburg, PA
Contract
This position will be primarily focused on Windows Server administration, along with supporting various other technologies. Will also be responsible for evaluating, preparing and recommending technical solutions, as well as troubleshooting complex problems with a wide variety of applications. Responsibilities:? System management of enterprise servers Deploy servers and applications to meet needs of project teams Determines server sizing and configuration Assists in the development of configuration standards. Monitors the availability of updates/upgrades, tests and installs updates/upgrades. Works directly with staff in coordination and deployment of projects. Work with partners and employees in deployment activities. Works closely with Application Teams to deploy code/applications through multiple environments. Attend meetings with developers, users, and partners. Perform proactive monitoring of enterprise systems Monitors system performance and provides statistics to identify capacity or performance problems and makes technical recommendations for appropriate action. Respond to alerts and resolve issues identified through monitoring tools Provides direct support for system issues. Proactively identifies and resolves problems. Responds to system related trouble calls including hardware and software. Use software such as Remedy to report, track and resolve issues. Places service calls for servers and network equipment. Assists service providers in resolving service calls. Perform related duties as required. Qualifications: Minimum of a Bachelors degree in computer science or related field or equivalent as well as a minimum of 3 years of experience or Associates degree in computer science or related field and 4 years of experience. Specific knowledge required in the following areas: Windows Server 2008 & 2012 R2, Microsoft IIS 7.5 and 8.0, IBM Lotus Domino Server, IBM WebSphere Application Server, IBM HTTP Server/Apache, TLSv1.2, Schannel security Working knowledge of networking concepts and technologies - including TCP/IP, DNS and load balancing Working knowledge of security concepts and technologies - including PKI, certificate management, TLS/SSL and firewalls Strong knowledge of Microsoft Windows Working knowledge of Microsoft Office products Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines and a willingness to work off hours as needed to accommodate maintenance windows Effective verbal communication skills are required to work with all levels of the organization including management, vendors, and various personnel. Effective writing skills are required in order to document work performed. Superior interpersonal and customer service skills required including ability to work effectively in a team environment. High level of proficiency in effective problem solving required. Work may require lifting equipment/supplies Work may require travel to and from the various locations.

Support Intensity Scale Assessor

Pittsburgh, PA
Contract
Administers a needs assessment instrument to individuals enrolled in the Consolidated and P/FDS waivers, individuals receiving Autism services, individuals receiving services from private and public ICF/IDs, and individuals on DHS-ODP’s waiting list and individuals identified to be enrolled in the programs; collects assessment-related data and enters needs assessment data. Comply with all applicable regulations and requirements (HIPAA, Medicaid, etc.) Record data in SIS databases Track multiple monthly assessment referrals Understand and be able to explain SIS results Attend monthly SIS team meetings REQUIREMENTS 4-year college degree; work in the field of human services; and have experience working directly with individuals diagnosed with intellectual disabilities (“ID”) and Autism Spectrum Disorder (“ASD”); Must have experience with interviewing and communicating with individuals with ID and Autism and administering standard assessments. Ability to travel as part of the SIS assessor team Excellent communications skills and computer experience Must be able to pass criminal background clearances from the Pennsylvania State Police and Child Abuse Clearances per the Child Protective Services Law (“CPL”), 23 Pa. C.S. Chapter 63 Preferred qualifications Possess the skills to engage the individual with ID or ASD so that the user is able to understand the individual, despite language and communication abilities, and that the individual with ID and/or ASD understands the intent of the assessment questions, paying particular attention to the individual’s struggle with abstract concepts Experience working with individuals with ID and ASD with co-occurring mental health and physical health challenges.

Support Intensity Scale Assessor

Philadelphia, PA
Contract
Administers a needs assessment instrument to individuals enrolled in the Consolidated and P/FDS waivers, individuals receiving Autism services, individuals receiving services from private and public ICF/IDs, and individuals on DHS-ODP’s waiting list and individuals identified to be enrolled in the programs; collects assessment-related data and enters needs assessment data. Comply with all applicable regulations and requirements (HIPAA, Medicaid, etc.) Record data in SIS databases Track multiple monthly assessment referrals Understand and be able to explain SIS results Attend monthly SIS team meetings REQUIREMENTS 4-year college degree; work in the field of human services; and have experience working directly with individuals diagnosed with intellectual disabilities (“ID”) and Autism Spectrum Disorder (“ASD”); Must have experience with interviewing and communicating with individuals with ID and Autism and administering standard assessments. Ability to travel as part of the SIS assessor team Excellent communications skills and computer experience Must be able to pass criminal background clearances from the Pennsylvania State Police and Child Abuse Clearances per the Child Protective Services Law (“CPL”), 23 Pa. C.S. Chapter 63 Preferred qualifications Possess the skills to engage the individual with ID or ASD so that the user is able to understand the individual, despite language and communication abilities, and that the individual with ID and/or ASD understands the intent of the assessment questions, paying particular attention to the individual’s struggle with abstract concepts Experience working with individuals with ID and ASD with co-occurring mental health and physical health challenges.

Support Intensity Scale Assessor

Scranton, PA
Contract
Administers a needs assessment instrument to individuals enrolled in the Consolidated and P/FDS waivers, individuals receiving Autism services, individuals receiving services from private and public ICF/IDs, and individuals on DHS-ODP’s waiting list and individuals identified to be enrolled in the programs; collects assessment-related data and enters needs assessment data. Comply with all applicable regulations and requirements (HIPAA, Medicaid, etc.) Record data in SIS databases Track multiple monthly assessment referrals Understand and be able to explain SIS results Attend monthly SIS team meetings REQUIREMENTS 4-year college degree; work in the field of human services; and have experience working directly with individuals diagnosed with intellectual disabilities (“ID”) and Autism Spectrum Disorder (“ASD”); Must have experience with interviewing and communicating with individuals with ID and Autism and administering standard assessments. Ability to travel as part of the SIS assessor team Excellent communications skills and computer experience Must be able to pass criminal background clearances from the Pennsylvania State Police and Child Abuse Clearances per the Child Protective Services Law (“CPL”), 23 Pa. C.S. Chapter 63 Preferred qualifications Possess the skills to engage the individual with ID or ASD so that the user is able to understand the individual, despite language and communication abilities, and that the individual with ID and/or ASD understands the intent of the assessment questions, paying particular attention to the individual’s struggle with abstract concepts Experience working with individuals with ID and ASD with co-occurring mental health and physical health challenges. 

Support Intensity Scale Assessor

Harrisburg, PA
Contract
Administers a needs assessment instrument to individuals enrolled in the Consolidated and P/FDS waivers, individuals receiving Autism services, individuals receiving services from private and public ICF/IDs, and individuals on DHS-ODP’s waiting list and individuals identified to be enrolled in the programs; collects assessment-related data and enters needs assessment data. Comply with all applicable regulations and requirements (HIPAA, Medicaid, etc.) Record data in SIS databases Track multiple monthly assessment referrals Understand and be able to explain SIS results Attend monthly SIS team meetings REQUIREMENTS 4-year college degree; work in the field of human services; and have experience working directly with individuals diagnosed with intellectual disabilities (“ID”) and Autism Spectrum Disorder (“ASD”); Must have experience with interviewing and communicating with individuals with ID and Autism and administering standard assessments. Ability to travel as part of the SIS assessor team Excellent communications skills and computer experience Must be able to pass criminal background clearances from the Pennsylvania State Police and Child Abuse Clearances per the Child Protective Services Law (“CPL”), 23 Pa. C.S. Chapter 63 Preferred qualifications Possess the skills to engage the individual with ID or ASD so that the user is able to understand the individual, despite language and communication abilities, and that the individual with ID and/or ASD understands the intent of the assessment questions, paying particular attention to the individual’s struggle with abstract concepts Experience working with individuals with ID and ASD with co-occurring mental health and physical health challenges. 

Clinical Pharmacy Technician

Glen Allen, VA
Contract
Astyra Corporation is seeking a qualified Clinical Pharmacy Technician to assist in a new development with our Healthcare Client. Astyra is looking for someone who has experience evaluating and authorizing approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria. We are looking for someone who is available for the 9:00 AM to 5:30 PM shift with flexible break options. Essential Functions: Determines appropriateness for medications. Communicates decision to physicians, physician’s office staff, medical management staff and/or pharmacists. Researches, resolves and documents prior authorization outcomes in pharmacy system. Communicates selected prior authorization criteria, pharmacy benefit coverage and formulary alternatives to physicians, physician’s office staff, medical management staff and/or pharmacists. Escalates requests to Pharmacist when request requires extensive clinical review or denial. Researches, resolves and documents physician or client inquiries and grievances and provides verbal or written results to client, prescriber, provider and/or management. Performs other duties as required. License and Certifications: CPT - Certified Pharmacy Technician Pharmacy, PTCB - Pharmacy Technician Certification Requirements:  The appropriate candidate MUST have either a GED, High School GED, OR a High School diploma. This is a hard requirement.  CPT - Certification/licensure in accordance with state requirements. In the states of Florida and Michigan, license registration with the Board of Pharmacy is required without exception. PTCB - Certification or the ability to obtain PTCB Certification within one year of hire. Employees in states which require a Pharmacy Technician certification exam may substitute state certification for the PTCB. Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting. In-depth knowledge of specialty injectable prescription drugs, disease states, health plan formulary management techniques, medical terminology and current diagnostic and reimbursement coding (J/Q codes, ICD-9, CMS 1500, etc.). Proficiency in Pharmacy computerized systems and software applications, as well as MS Office Product Suite. Excellent written and verbal communication skills. Ability to follow clinical criteria and instructions to approve prior authorization requests. Ability to identify and trouble-shoot problematic issues. Minimum of 6 months dispensing or retail experience required, or equivalent internal training will be substituted. The available shift for this position is: 9:00 AM to 5:30 PM with flexible break options.

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