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Sr. Business Process Analyst

Raleigh, NC
Contract
The Business Analyst will be responsible for converting the business requirements in to functional requirements and working with the architects in the design phase of this project. This individual will be knowledgeable in all aspects of business analysis and functional requirements documentation and has a basic understanding of project management and system development life cycle as well as porting efforts from legacy applications to new solutions. The individual must have proven experience with enterprise level development projects. The Business Analyst will work closely with the client's Project Manager in assisting with solution documentation to meet State IT requirements. Role responsibilities: Analyze, define, and document functional requirements from business requirements Document the projects and project deliverables as assigned Work with the PMO Manager, Project Manager, Business Customer and project team Develop and document test plans, scenarios and scripts Analyze and estimate feasibility and compatibility with other programs and projects Consult with users to prototype, refine, test, and debug solution to meet Change Management needs Provide quality control for project deliverables Qualifications Business Process Analysis, requirements development and documentation. Required 5 Years Experience working at PMO and Program Level and coordination of deliverables across multiple efforts. Required 5 Years Planning and management skills including scope estimating, budgeting and resource allocation procedures. Required 5 Years Strong analytical and conceptual skills. Required 5 Years Strong written and verbal communication skills. Required 5 Years Working knowledge of business improvement process and industry best practices. Required 5 Years

Business Systems Analyst

Richmond, VA
Contract
Astyra is seeking a Business Systems Analyst to assist our Richmond client. This position will be responsible for working with the business team to gather and document business requirements for Energy Conservation and New Technologies projects. Additionally, this person will be required to plan and execute system testing as well as support business partners in the execution of user acceptance testing.  The position will also be required to develop or maintain the skills to support Advanced Metering (relative to AMI and MDM systems) second level help desk and communication processes on a rotating basis. This position responsibilities are below:   Identifies opportunities to apply technologies to business processes through research & fact-finding. Develops and maintains credibility and effective working relations with both user and IT personnel in a way that demonstrates an understanding of business problems, IT strategies, issues and priorities. Participates in less complex technical studies to evaluate business requirements and recommend solutions. Is responsible for working with an individual business unit on multiple project assignments. Requires guidance in complex problem areas, errors may cause minor delay, expense and disruption. Qualifications:  A bachelor’s degree in Information Systems or Computer Science, Business or technical equivalent is desired (demonstrated related experience may be substituted for desired education.) The candidate should have a strong working knowledge of the AMI and Complex Metering processes and/or Complex Billing processes as well as being versed in Data Constructs to include SQL Demonstrated competency in verbal and written communications; strong meeting facilitation, communication and negotiation skills are required Demonstrated ability to research and understand customer issues. Demonstrated ability to establish and maintain a high level of customer trust and confidence in the Information Technology team's knowledge of and concern for the customer's business needs. Demonstrated organization and planning skills that include the ability to handle multiple deadlines and associated pressures, and to manage work. Demonstrated competency in analytical and logical thinking. Demonstrated ability to identify and solve problems. Demonstrated ability to create a network of relevant individuals to solve operational problems. Demonstrated ability to achieve results through others. Experience in the adaptation to and the application of rapidly changing technology to business needs. The candidate should have achievement orientation, business systems orientation, and concern and focus on quality

Enterprise Architect

Richmond, VA
Contract
Responsibilities: This position will work across Application Development, Service Delivery and Infrastructure to assess, analyze the existing architecture and will recommend changes, design a pathway for the desired future state. Work closely with Development, Infrastructure, and Service Delivery teams to understand their needs and propose new enterprise standards based on business need, IT need and technology advances. Qualifications: Modern Javascript UI frameworks like React and Angular Required 8 Years Current JS app-dev ecosystem and trends Required 8 Years Securing restful json APIs Required 8 Years Creating single page applications Required 8 Years Creating mobile friendly/responsive designs Required 8 Years Applications that perform data operations with limited to no internet connectivity (data syncing) Required 8 Years Designing restful json APIs in the .NET framework, preferably using Entity Framework Required 8 Years Current technology stack at the client: Backbone 1.0.0 Handlebars 3.0.3 Rivets 0.4.3 Marionette 1.1.0 Underscore 1.5.1 ASP.NET Web Api 1.0 with Entity Framework 6 Oracle and SQL Server databases Desired future state from technology standpoint: Widely used Modern Component based UI (for reusable components) Long term

Help Desk Analyst 3

Harrisburg, PA
Contract
The Helpdesk Analyst resource will provide support to end-users for their use of Personal Computer hardware, software, and applications, including Microsoft Windows operating systems and Microsoft Office suite.   Responsibilities:  Our client has standardized on Windows 8.1 operating system and Office 2013 for all agency desktop and laptop computers. They are implementing Windows 10 on approximately 450 clients. Client in-house software, other department software and business partner software is also utilized. The resource is expected to assist/troubleshoot any Windows OS, MS Office, peripheral or basic network related issues that end users may encounter as well as access rights and login issues. To be considered for the position, candidates MUST display experience providing significant troubleshooting support for Windows Operating Systems and for the full Microsoft Office suite of products. Specific experience working with technical staff and helpdesk case management is required.   Qualifications: Computer Information Systems associate’s degree or technical school equivalent Required Microsoft Windows Operating Systems Required 3 Years MS Windows 8.1 Required 6 Months 2013 Microsoft Outlook, Word, & Excel Highly desired 3 Years Experience and Support with Microsoft Internet Explorer Required 1 Years Experience and Support with Personal Computer desktop, laptop and tablet Required 3 Years Experience and Support with printers Required 1 Year Microsoft SharePoint Nice to have Experience and Support with Google Chrome and Mozilla Firefox Nice to have Visual Basic Nice to have Active Directory Nice to have MS Windows 10 Highly desired 6 Months Windows Server Nice to have Systems Center Configuration Manager Nice to have Networking (wired and wireless) Nice to have Microsoft Access & PowerPoint Nice to have Excellent verbal and written communication skills are required for this position.

Senior Program Manager

Richmond, VA
Contract
Astyra is currently seeking a Senior Program Manager contractor to assist our Mortgage Client in their Enterprise Project Management Department. The duties/responsibilities and knowledge and skills are listed below: Duties/Responsibilities:  Manage multiple programs and projects by planning, directing, and coordinating activities to ensure goals and objectives are accomplished within timeframe and funding parameters. Plan and monitor progress of overall programs. Manage program and project budgets. Manage use of resources across a program's projects, including working directly with vendors. Initiate projects, including working with executive sponsors to create approved project charters and form core teams. Lead core teams while monitoring scope, schedule, & cost. Act as collaborative partner with business analyst. Facilitate core team, executive sponsorship, and other key meetings, as appropriate. Provide accurate and timely status reports. Support executive sponsor or designee at governance meetings, as needed. Plan and execute projects. Manage and communicate risks, including by maintaining risk register. Manage and communicate issues, including by maintaining issue log. Assist in coordination of testing and/or training, as necessary. Close projects, including through managing handover of project deliverables and holding project review to capture lessons learned, as appropriate. Knowledge/Skill Requirement:  10+ years of Project Management experience, including at least 3 as a Program Manager. Previous experience as a PM on records management, business intelligence/data analysis, and learning management system programs or projects strongly preferred. Excellent written and verbal communication skills, including documentation skills, active listening skills, and ability to interact effectively at all layers of the organization. Excellent relationship-building and negotiation skills. Excellent budget creation, maintenance, and analysis skills. Excellent organizational and time management skills. Excellent program and project planning, team motivation, and delegation skills. High degree of commitment, flexibility, self-motivation, self-confidence, and assertiveness required. High tolerance of ambiguity coupled with ability to bring order to chaos required. BA/BS required in related practice or equivalent working experience. Proficiency in Microsoft Office and Project products required. Previous experience with client-facing roles required. PMI Project Management Professional (PMP) or Program Management Professional (PgMP) or equivalent certification required.    

Enterprise Tech Writer/Trainer

Raleigh, NC
Contract
Our client's applications, along with multiple manual processes, are being replaced by a new web-based, secure, multi-user application project. This development effort is being performed in multiple phases and is expected to last multiple years. This position is required to work in a rapid-paced agile development team environment. Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Description (including, but not limited to): Translating technical information into clear, concise documents to be used by technical and non-technical personnel Developing and/or maintaining the following types of documentation: communications for diverse stakeholder groups; system documentation and release notes; user manuals and training guides; installation guides; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; backup, recovery and restart procedures; proposals, presentations, status reports, standard operating procedures (SOP), policies and procedures Conducting End-user Training on IT applications Qualifications: Experience working in a fast-paced (preferably Agile) IT environment Required 5 Years Experience translating technical information into clear, concise documents to be used by technical and non-technical personnel Required 7 Years Experience documenting communications, minutes, agendas, and presentations for stakeholder groups Required 7 Years Experience documenting system documentation, requirements, and release notes Required 7 Years Experience documenting, installation guides, computer operations, and program maintenance manuals Required 7 Years Experience documenting plans for testing/QA and backup/recovery/restart procedures Required 7 Years Experience documenting status reports, standard operating procedures (SOP), and policies and procedures Required 7 Years Experience documenting plans for training, training materials, user manuals and training guides Required 7 Years Experience conducting User Training on IT applications Required 5 Years

Help Desk Support II

Plano, TX
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position As a System Administrator - Provisioning, you will work within an established team to provide security administration support to the internal end-user community. This role will be responsible for maintaining and supporting user and system account information, including access rights, security and system groups. You will need to be able to look at the bigger picture to ensure the right level of access exists at all times to ensure accounts and systems stay secure. As a System Access Administrator, you will be looked up to as a Subject Matter Expert within the team and have expert-level knowledge in 2-3 key areas within the team. You will serve as a first-level escalation point for questions within the team handling applications and systems which may be more complex in nature. You will begin looking for ways to improve processes and providing feedback to key team contacts as needed. A common day in this role would include processing access requests to add, modify and remove system access. You will also look for ways to improve team processes and help out where needed within the team. Responsibilities: Administer system access by creating, maintaining and removing User and System Access rights based on authorized requests received through internal requests tools, in accordance with established procedures and within defined Service Level Agreements (SLAs) Respond to internal customer inquiries sent to the team mailboxes and provide great customer experience. Work break/fix Incident (Trouble) Tickets for access-related issues and perform Root Cause Analysis (RCA) on incidents as necessary. Drive work streams to reduce number of incidents or requests open due system or process issues by working internal and/or external teams. Manage access to both internal and external applications Supports enterprise-wide compliance initiatives by complying with control requirements and standards when fulfilling requests Securely communicate login credentials, initially or when reset, to the user Effectively manage priorities, communicate progress and raise impediments as needed Develop a full understanding of the processes and procedures in scope by the team in order to deliver a high quality provisioning service to our customers Use knowledge of processes and procedures to identify and offer ways to make improvements within the team Act as a key subject matter expert in 2-3 key areas within the team Successfully deliver on all Key Performance Indicators and provide necessary data for the metrics.   Qualifications: High School Diploma, GED, equivalent certification or military experience At least 3 years of Access Provisioning experience At least 3 years of experience in Identity and Access Management tools like SailPoint Experience with scripting languages like SQL, VBScript, PowerShell, etc. is required Advance knowledge in Excel and experience with building reports, metrics, trend analysis is highly desired Experience with Customer Service, Issue Ownership, Processes Improvements and RCA (Root Cause Analysis) is required Excellent oral and written communication skills Preferred Qualifications: 1+ years' experience working within a fast-paced, high request volume, enterprise-level Provisioning Operations service 1+ years' experience with Incident Tracking and Ticketing tools, such as Service Now, HP Service Manager or similar Ability to think outside the box to solve challenging problems / recommend solutions Ability to translate tech talk into user friendly terms 1+ years' experience working within an Agile-focused team

Senior Technical Support Analyst

New Bern, NC
Contract
The bulk of the requirement would be someone with the knowledge and skills to perform the typical tasks associated with supporting end-user Windows workstations, peripheral devices and office productively software. Most of the support would be over the phone, but the person will need to go on location if the issue cannot be fixed over the phone. Must haves: Microsoft Active Directory experience for Password resets Required 3 Years Microsoft Windows 7 and Windows 10 operating system support Required 3 Years Microsoft Office and O365 support Required 3 Years Microsoft SharePoint end user support Required 3 Years TCP/IP troubleshooting on endpoint devices (knowledge of basic networking) Required 3 Years PC/laptop hardware troubleshooting (Dell) Required 3 Years PC/laptop hardware delivery and setup Required 3 Years Nice to haves: Familiarity with network security cameras Highly Desired 3 Years Cisco IP phone support Highly Desired 3 Years Familiarity with Quest Kace systems management and deployment Highly Desired 3 Years

Senior Data Conversion Developers

Research Triangle Park, NC
Contract
Our client seeks a contractor resource to assist with analysis, definition, documentation, and execution of data migrations. This position will have significant responsibilities as part of the development and work closely with Senior Technical Consultants on data conversion design and development issues, and may act in the role of senior technical developer. Responsibilities: Duties include but are not limited to: leading requirement gathering sessions, conducting planning sessions with client for data migration, developing requirements, recommend data cleansing strategies, designing new programs and using existing tools necessary to extract data from source systems, transform data into target structures and load data into a relational database, and develop conversion output analysis strategies. These activities will involve analyzing and modifying existing programs, debugging programs, and assisting with evaluating data conversion results, identifying performance issues, and developing alternate solutions to resolve issues by conducting system assessment and performance monitoring in order to identify and correct avoidable conversion problems. This position is also responsible for writing specifications, writing test plans and conducting testing as required to accomplish the conversion of legacy system data as well as reporting statuses to the Project Manager, and adhering to client policies and procedures.   Qualifications: Experience programming and designing large scale web based distributed systems using Oracle Utilities, or SQL/PLSQL. Required 7 Years Experience with ETL tools such as Oracle Warehouse Builder or Oracle Data Integrator. Required 7 Years Experience reviewing, coordinating and overseeing all technical evaluations, technical project timelines and estimates. Required 7 Years Legacy data conversion into a Curam data model. Highly desired Previous experience working with State government. Desired

Front End Programmer

Glen Allen, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Requirements: Hands on front end application development experience using cloud (AWS) technologies. Serves as expertise in all aspects of designing and development of an application. Responsible for the overall system design. Documents development requirements for applications, database and operation system environment. Included within those responsibilities are the areas of data access and data delivery technologies. Responsible for analyzing unstructured data and transforming into structured format using OOP programming language. Includes expertise in developing APIs to consume data from external vendors and vice versa Demonstrated ability to move data between production systems and across multiple platforms (EC2-AWS) and multiple environments(Unix). Preferred works substantially with little supervision or oversight to deliver key milestones Mandatory skill sets for programing analyst : At least 5+ years experience in developing applications using Opensource Framework, particularly around Python/Linux/AWS . Strong in OOPS and Design Patterns and Linux based development. Build out/migrate environments to AWS platform Develops database solutions by designing proposed system; defining database physical structure and functional capabilities. Require 5+ years of experience in Teradata or any other RDBMS Require 3+ years of experience web technologies (jquery, bootstrap, css, javascript, angular js etc), web services & Restful services. Require 3+ years of experience with Flask/Django, HTML/HTML5, CSS/CSS3 and JavaScript.

Systems Engineer II

Richmond, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position.   Software Engineer Description Our client is seeking highly creative and intellectually curious Software Engineers at various levels, who are passionate about developing highly resilient, fundamentally sound objects to support the Human Resource technology. As part of a team thats leading the next wave of disruption on a whole new scale, you will play an integral part in advancing  Human Resource Technology eco-system and culture of technical excellence. You will champion automation of functional and technical processes and bring your technical expertise to drive innovative solutions while leveraging the client's DevOps and Continuous Integration/Continuous Development (CI/CD) platforms. Responsibilities & Expectations: Design and develop integrations within the Workday platform to support great candidate and associate experiences. Engage with other technicians across the HR Tech environment to identify innovative solutions for capturing and integrating data across the Human Resources technical landscape. Design and develop automation workflows, performing unit tests and conducting reviews to make sure your work is rigorously designed, elegantly coded, and effectively tuned for platform performance, and assessing the overall quality of delivered components Strong verbal and written communication skills are necessary due to the dynamic nature of collaborations with customers, vendors, and other engineering team, solving complex business problems together Evaluate & build different compute frameworks for all tiers Implementing scalable system solutions is required Were looking for self-starters, those who can work independently, with and across teams. Establishing smooth running environments is paramount to your success, and happiness About You:   Discerning. You have a strong familiarity with a wide variety of technologies and understand the importance of selecting the right technology tool for the task Insatiably Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea. You can work at a tiny crack until you've broken open the whole nut Automator. You know what continuous integration means, and believe automation is the path to happiness. You know how to script and automate anything and everything, from tests to environment provisioning Qualifications:   Bachelors Degree in Information Systems, Computer Science, or military experience Hands-on experience building RESTful APIs using XML, XLST, Java or other web-service languages At least 2 years experience developing applications embracing Agile principles At least 2 years experience with large-scale infrastructure designs, implementation, and support

Technical Writer 3

Clifton Forge, VA
Contract
Job Description: Develops and maintains technical, project, and process documentation, including operational manuals, bulletins, brochures, publications, training manuals, product specifications, and special reports for agency use Experience with technical writing, journalism, or communications, demonstrating adept written and spoken communication skills Ability and willingness to train others Demonstrated ability to compose, review, illustrate, and edit technical documents, materials and reports Knowledge or experience with Microsoft Active Directory, network technologies, and computer systems Experience performing PCI compliance or SAEE audits and communicating with auditors, engineers, developers, and management Knowledge of the techniques and methods of planning, organizing, and researching problems, solutions, and methodologies Ability to gain broad expertise of application functionality by taking the necessary steps to understand the perspective of users and developers Ability to gather technical requirements from numerous sources (email, documentation, conference calls) and create documents for development, engineers, and management teams Ability to communicate project status and technical information accurately and efficiently Ability to follow departmental policies, procedures, regulations and quality standards Ability to use basic office equipment and Microsoft Office applications (WORD,OUTLOOK, EXCEL, VISIO) Ability to manage documents in source repository (Subversion (SVN), Team Foundation Server (TFS), etc.) Other Qualifications: Technical Writing Required 8 Years Microsoft Active Directory, network technologies, and computer systems Required 8 Years Microsoft Office applications (WORD,OUTLOOK, EXCEL, VISIO) Required 8 Years Ability to manage documents in source repository (Subversion (SVN), Team Foundation Server (TFS), etc.) Desired 4 Years Ability to gather technical requirements from numerous sources (email, documentation, conference calls) and create documents for development, engine Required 8 Years

Senior Security Specialist

Raleigh, NC
Contract
Our client is seeking a self-motivated and strategic professional to oversee the ongoing re-engineering of the client's business processes to encourage an emphasis on data protection/security, and to factor data privacy into its long-term planning efforts including the day-to-day business practices. The incumbent will be responsible for regularly assessing the compliance with state and federal privacy law, including HIPAA and the Department of Information Technology Fair Information Practices Act, and with the Confidentiality Policy and Procedures. Additionally, the Privacy Officer will develop and implements appropriate remediation steps if those assessments determine that such steps are necessary. This position works closely with the Risk department. This role is one of a data strategist, adviser, and risk manager as well as a steward for protection of confidential information. The ideal candidate should possess a combination of business knowledge, technical skills, people skills, and the ability to guide data strategy and control standards.  Duties and Responsibilities: Develop and maintain a compliance program for the Statewide Privacy policies and federal privacy law Analyze and evaluate the effectiveness of the privacy program in meeting its requirements and objectives Participate in risk management activities, including conducting analyses of current practices (program audits), and reporting level of compliance to senior agency management. Draft and maintain agency-wide policies and procedures to ensure the workforce uses and accesses only the minimum necessary data and discloses the data within legal authority. Maintain data privacy, enforcing specific privacy requirements as it relates to agency mandates, HIPAA and other legal requirements Collaborate with other staff including IT, Legal, Human Resources, and other  departments in fostering information privacy awareness relevant to all programs and services. Develop and oversee the implementation of corrective action plans that result from auditing and monitoring activities. Design and implement training of staff on privacy issues. Provide ongoing assessment of programs and services to ensure that the client discloses to contractors only the minimum amount of data necessary to perform the contracted functions. Serve as an external relations point of contact for other state and federal entities, as well as individuals who wish to exercise their administrative rights under state and federal law. Performing periodic privacy risk assessments and related ongoing compliance audits Receiving, investigating, and resolving all privacy-related reports, including potential breach incidents Conducting inquiries and investigations into privacy-related questions and complaints from workforce members, patients and/or family members, or other sources Knowledge, Skills and Abilities / Competencies: B.A./B.S. in Communications, Computer Science, Engineering, Information Assurance, or equivalent experience General understanding of HIPAA, FERPA, CJI, FTI state and federal guidelines regarding privacy, and concepts of healthcare and other regulated data privacy laws/standards. Excellent written and oral communication skills, with demonstrated ability to distill and translate complex concepts into actionable information for a variety of audiences. Experience working in the healthcare field or other highly regulated environment. Experience implementing compliance requirements in a matrixed environment utilizing complex information systems. Comfortable in effectively presenting information one-on-one and in large groups. Leadership skills and ability to coordinate and influence cross-functional teams. Proven record of success in project management, with a particular focus on strategic planning. Competence in resolving problems/conflicts in a diplomatic and tactful manner; exercising discretion in handling confidential information. Proficient usage of Microsoft Office products including Word, Excel, PowerPoint and Outlook. Technically savvy utilizing a variety of electronic data platforms. Thorough knowledge of the Privacy Act of 1974 and related laws and regulations, Federal and State privacy policies and practices to advise Agency Privacy Officers, program managers, and agency counsel and to provide guidance and assistance relating to organizational privacy requirements, reviews, and analysis Possess one or more of the following certifications: Certified Information Privacy Professional (IAPP) Certified Information System Auditor (ISACA) HealthCare Information Security and Privacy Practitioner (ISC2) Registered health Information Administrator (AHIMA) State Medicaid Compliance experience

Security Engineer

Harrisburg, PA
Contract
The position will require the resource to have strong problem-solving abilities and strong critical thinking coupled with good oral and written communication skills as well as have10 plus years of experience with C++, C#, JAVA, and SQL query languages. It also requires 3 plus years experience with Splunk administration, reporting and dashboard creation. Responsibilities: Utilize forensic software and applications, including EnCase Enterprise and AccessData, to collect and preserve documents and other digital evidence as part of forensic acquisitions of laptops, desktops, and other digital media. Have the ability to maintain the integrity of confidential information and be familiar with the concepts behind chain of custody. Support the security office team in various tasks including email analysis and tracing, data research, reporting and trending, and other aspects of incident response. Be able to work independently or collaboratively in support of strategic goals and policy. Assist internal & external customers achieve desired results.   Qualifications: 4 year college degree or equivalent technical study with advanced study Highly desired C++, Required 10 Years C# Required 10 Years JAVA Required 10 Years SQL query languages Required 10 Years Have experience with Splunk administration, reporting and dashboard creation. Required 3 Years

Trainer/Content Developer

Research Triangle Park, NC
Contract
Our client seeks a resource to assist with the training and implementation of their new software. The primary purpose of the Training Developer is to analyze the new system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support the  implementation. This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners. Using this base, this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer programs that are managed through the client's system. Qualifications:   Experience in curriculum design and developing training materials for adult learners Required 3 Years Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required 3 Years Research and evaluate case management software in order to translate the software functionality into effective learning materials. Required 3 Years Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed. Required 3 Years Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective. Required 3 Years Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint) Required 3 Years Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML Required 3 Years Experience in designing and delivering computer-based training instructional design, with learning program design systems. Required 3 Years Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications. Required 3 Years Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. Required 3 Years Experience developing interactive media presentations that enhance the online educational experience Required 3 Years Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar. Required 3 Years Ability to assist with basic application software and hardware support Highly desired Must have strong understanding of internet concepts and web technology Highly desired Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. Highly desired Experience evaluating student progress and making recommendations for continued training participation curriculum. Required 3 Years Experience providing feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension. Required 3 Years Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration. Required 3 Years

Information Security Architect

Chester, VA
Contract
This position serves as the Information Security Architect and will work across internal and external entities to provide a common technical security architecture. This position will also review proposed changes and projects for Security impact and assist in recommending secure options to meet business needs; evaluate new products and vendor offerings within existing environments; develop security architecture policies and procedures. In addition, this position will work to maintain close contact with internal and external security organizations and constantly monitor the potential security threats and their defense. Qualifications: Substantial technical experience in one or more of the following: LAN/WAN networking, Systems Administration of both Windows and Unix based platforms, firewalls, IDS/IPS design and implementation, computer forensic techniques, databases, web and mail servers, and general systems design and operation required 3-5 years Experience in the development and presentation of information security architecture policies, standards and procedures Required 3 years Experience in monitoring IT environments for compliance with information security architecture policies and standards Required 3 Years Skilled in oral and written communication as it pertains to technical information Required Skilled in interpreting complex information and providing informed analysis Required 3 Years Proven ability to lead and manage teams and projects Required Demonstrated ability to work with all levels of management and external interfaces required Proficient with the Microsoft Office products (Word, Excel, PowerPoint, and Outlook). High School Graduate or equivalent.

Training Developer

Research Triangle Park, NC
Contract
Our client seeks a contract resource to assist with the training and implementation of their newest tool. The primary purpose of theTraining Developer is to analyze the system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support the implementation. These positions will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners.   Qualifications: Experience in curriculum design and developing training materials for adult learners Required 3 Years Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required 3 Years Research and evaluate the case management software in order to translate the software functionality into effective learning materials. Required 3 Years Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed. Required 3 Years Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective. Required 3 Years Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint) Required 3 Years Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML Required 3 Years Experience in computer-based training instructional design, with learning program design systems. Required 3 Years Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications. Required 3 Years Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. Required 3 Years Experience developing interactive media presentations that enhance the online educational experience Required 3 Years Experience with adult learning practices, principles and procedures in classroom and on-line presentations Highly desired Ability to assist with basic application software and hardware support Highly desired Must have strong understanding of internet concepts and web technology Highly desired Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. Highly desired

Senior Program Manager

Harrisburg, PA
Contract
The Senior Program Manager will work with existing project management methodology and will serve as a senior project manager on multiple highly-complex and high visibility projects. Communication, collaboration and management at the most senior level is required. Specific Duties: Develop and maintain project control documents in accordance with enterprise project management methodologies, including: project charters, cost plans, capacity management plans, risk management plans, communications plans, governance plans, schedules, change management plans, knowledge management plans and quality assurance plans. Develop detailed project plans using project scheduling tools such as Microsoft Project. Lead all project plan development activities, including identification of phases, activities, tasks, deliverables, milestones, dependencies, schedules and assignment of resources Work closely with project team members, transit agency staff and stakeholders including but not limited to transit and IT operations, transit and IT management and transit and IT staff. Motivate project resources to complete assigned duties and tasks. Prepare formal reports on the status and health of the IT projects, including periodic status reports, management dashboards and project metrics. Monitor project quality, schedule and budget and facilitate actions to mitigate risk and address issues that arise. Facilitate the risk and issue management processes for IT projects by maintaining risk and issue logs, identifying risks and issues, communicating issues and risks according to project governance and working with project team members to ensure effective risk and issue management. Facilitate deliverable and project artifact approval processes for IT projects by tracking all deliverables and project artifacts that require approvals, communicating the need for approvals to the appropriate groups and individuals and tracking approval decisions and following up where need be to ensure approvals are achieved within established timeframes. Manage the project change control process for issues that impact the quality, schedule or budget of the project by: documenting change requests, securing approval for changes and documenting approved changes in accordance to project governance. Facilitate periodic and ah-hoc project meetings, including scheduling with appropriate team members, preparing agendas, recording action items and key decisions and preparing, circulating and seeking approval for meeting minutes. Required Skills and Experience: Required: 10+ years full-time experience as a project manager for large and complex information technology projects. Required: 5+ years of senior or lead project management experience including supervision of project management teams. Required: Strong oral and written communication skills. Demonstrated ability to effectively communicate at all levels of an organization, including executive staff. Required: Strong leadership skills with the ability to make decisions and motivate others to complete tasks. Desired: 2+ years full-time experience in the public transportation field and/or transit agency operations and management. Desired: PMP or similar project management certification. Desired: 2+ years of experience in utilizing iterative project management methodologies.

Senior J2EE Developer

Harrisburg, PA
Contract
The Programmer is responsible for analysis, design, coding, component and assembly testing of all application code. Programmers typically are involved in maintenance (including production support), enhancement and development work. Programmers have a range of skills and knowledge of the technologies. The Programmer works with the Functional Architect and Technical Architecture Specialist on an as needed basis to ensure that design and code meets customer requirements. The individual will be responsible for designing, programming and the implementation of registration, return, payment and other supporting processes for approximately 25 .NET base systems. Specifically the individual will be working in two major areas. The first will be maintaining the current production environments including but not limited too performing routine maintenance, implementing legislative & executive mandates, resolving production problems, upgrading applications development code and platforms, and assisting end users. The second area will be modification of existing and the creation of new submission processing applications in support of the existing system and the new  implementation and the interfacing of non-submissions systems that will not be absorbed into the existing solution. The developers should use the latest technologies and development techniques where appropriate to accomplish these tasks. Role Description: Converts scientific, engineering, and other technical problem formulations to formats that can be processed by computer. Resolves symbolic formulations, prepares flowcharts and block diagrams, and encodes resultant equations for processing by applying extensive knowledge of branch of science, engineering, or advanced mathematics, such as differential equations or numerical analysis, and understanding of capabilities and limitations of computer. This is a professional level non-supervisory position which may require coordination of programming activities being conducted by the team Confers with other business and technical personnel to resolve problems of intent, inaccuracy, or feasibility of computer processing. Works with necessary personnel to determine if modifications are necessary with interested personnel to determine necessity for modifications or enhancements. Leverages excellent written and verbal communication skills to develop new business process and programming solutions as directed by business and technical stakeholders. May coordinate activities of computer programmers. Plans all required process steps. Reviews and understands the Application Teams work plan. Provides status of work to Team Lead. Anticipates, identifies, tracks, and resolves issues and risks affecting own work and work of the Application Team. Develops contingency plans as necessary. Engages in ongoing process improvement. Detailed functional and process knowledge. Utilizes deep modeling, design and coding skills. Provides expertise in one or more database environments. Analyzes and designs enhancements, development programs, and/or required fixes to production problems. Designs applications to functional and technical programming standards. Works with Functional Architects to gather and interprets user requirements into design specifications. Develops system specifications and interfaces. Determines time estimates and schedule for work. Moderates functional and process knowledge. Assists in managing and directing Application Team processes. Coordinates work with other software developers on Application Teams. Assists Team Lead or Test Team Lead in monitoring estimated-time-to-complete (ETC) and actuals for assigned tasks. Develops application designs in support of the systems specifications and interfaces, perhaps in conjunction with application or technical architects. Operating System expertise sufficient to perform performance and tuning diagnostics. Works with users to ensure that solutions meet business requirements. Execution of all responsibilities with little direct supervision of Team Lead. Generally aware of new developments in industry and process and has ability to apply them to work as appropriate. Anticipates and resolves issues specific to the team. Determines time estimates and schedule for own work and resolve issues in a timely manner. Identifies and tracks issues, risks and action items. Codes enhancement and development programs and/or required fixes to production problems using the functional and technical programming standards. Tests enhancement and development programs. Participates in structured code reviews / walkthroughs. Executes all required process steps. Creates and provide content for operational documentation to Technical Writers. Utilizes configuration management tools, design tools, debugging tools, and any other environment specific tools necessary to create, test, and implement an application. Researches problems before approaching the Team Lead or Functional Architect for assistance. Qualifications: Proven track record leading technical design and code work within complex enterprise systems. Proven hands-on technical design and development expertise working with emerging technologies in diverse technical environments and cross-platform technologies. Serves as a mentor to team members by sharing industry best standards and practices. Proven ability to lead complex technical discussions with business and non-technical users. Proven track record of hands-on technical design and code work within large complex systems. Proven hands-on technical work with a variety of technologies. Demonstrated technical expertise integrating a variety of diverse technical environments and cross-platform technologies. Proven experience mentoring and performing supervisory functions for technical teams. Able to make best practice recommendations based on past work. Proven ability to present complex technical constructs to business and non-technical users. Proven ability to collaborate with business users, project managers and technical architects. Limited functional knowledge. Follows quality standards. Supports installation of application releases into production as directed. Communicates accurate and useful status updates. Able to work in a team environment. Complete assigned tasks. Strong communication skills; both written and spoken.  

Linux Systems Administrator

Durham, NC
Contract
Our client seeks a contract resource to assist with the support of a new application. This resource will focus on Linux (RedHat/CentOS) Servers hosting cutting edge applications such as Splunk/Dynatrace/Oracle DB/Mobility. The Linux Systems Administrator will also provide expertise to members of the Deployment, DBA Team, Security (PSO), AIX, and Network Teams. Duties include general Linux system administration including security patching, OS upgrades, user management, troubleshooting problems on both physical and virtual environment, installing new software releases (Splunk/Dynatrace/Oracle Database/Diona Mobility & others), upgrades and patches. This resource will work with software vendors (Splunk/Dynatrace/ Oracle Database/Diona Mobility & others) to install new releases, evaluate and install patches and resolve software-hardware related problems as well as participate in technical research and development to enable continuous innovation within the infrastructure. Duties also include writing system scripts for daily administration of both Server and software that it hosts, documenting system infrastructure to be consumed by various levels of management, and performing system backups and recovery.   Qualifications: Red Hat Certified Engineer or Red Hat Certified System Administrator status Required Experience as a System Administrator or similar role within a Red Hat Linux or CentOS environment Required 7 Years Experience with DNS, TCP/IP, DHCP, and SSL Required 7 Years LINUX based infrastructure installation, maintenance and troubleshooting experience Required 7 Years Linux performance tuning & troubleshooting, identifying and resolving contention in CPU, memory, networking, disk I/O, etc. Required 7 Years Experience with load balancing and load maintenance Required 7 Years Experience with troubleshooting and problem resolution Required 7 Years Experience providing services to the federal and state governments Highly desired Splunk Administration and significant experience in using Splunk Highly desired 5 Years

IT Security Architect

Raleigh, NC
Contract
Our client is requiring services of an IT Security Architecture to assist and assess the and review CMS requirements for the project. In addition this resource must also review the RFP, MOU and MOA for privacy, security and audit requirements. This resource must identify the risks and assist in the development of mitigation strategies, and to establish the target security/infrastructure architecture. Duties include, are not limited to: Author corresponding requirements, including definition of dependencies on infrastructure consolidation efforts. Define Security/Information Assurance requirements (and dependencies). Specify key architectural aspects of the architecture view, and identify other aspects that need definition. Research Best Practices for reuse, applying State IT Security and industry standards, and defining the transformation approach that transitions the current architecture to the target architecture. The ideal candidate will have experience working with current and emerging information security technologies and development methodologies. Bachelors degree in computer science, management information systems, or related field preferred. Good analytical and creative problem solving skills, and relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, with a wide degree of creativity and latitude is expected.   Qualifications: Risk Management - must be able to Identify gaps through risk management, and assist in the development of mitigation strategies. Required 7 Years Experience updating privacy and security policies based on gaps found through an assessment process. Required 7 Years Experience documenting vulnerability assessment results in a accurate, clear, actionable, and available way to appropriate personnel Required 7 Years Must be able to review & assess MES systems throughout all phases of their life cycle in an effort to identify Privacy, Security Architecture Required 7 Years Must be able to serve as a knowledge base for organizations as it relates to CMS and state compliance requirements & mitigation strategies. Required 7 Years Experience Performing risk assessments based on NIST 800-53 Rev 4. HIPAA,SSA and IRS Pub 1075. Required 7 Years Experience with network mapping and vulnerability scanning tools such as NESSUS and NMAP. Required 7 Years Experience in reviewing RFP, RFQ, MOU and MOA for privacy and security architecture requirements Required 7 Years

Senior Project Manager

Raleigh, NC
Contract
Our client has a need for an experienced IT Project Manager. This position will be responsible for managing a single project to upgrade an existing system to the vendors cloud based solution.  The Project Manager will: Manage and direct a large upgrade project (i.e., including procurement, resource acquisition, budgeting; developing, monitoring and controlling schedules; identifying and resolving issues and risks; and communicating status to stakeholders) Work on complex problems where analysis of situation or data requires an in-depth evaluation of various factors to achieve best results. Work effectively with internal and external clients, third party vendors, and senior management in accomplishing project objectives. Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer. Work closely with the Project Sponsor(s) and Governance Committees to facilitate decisions necessary for project delivery. Manage effective project oversight and reviews to affect project success. Develop and maintain project documentation including schedules/timelines and various detailed plans for Communication, Risk Management, Deployment and others as required. Develop and maintain "lessons-learned" for utilization on future projects. Resolve political, resource, budgeting, change, and legal issues affecting the project. Oversee change requests associated with the project. Oversee vendor relations and procurement related to the project Drive project work to completion Develop and maintain status reports, decision and issue logs. Qualifications:   Proven experience in delivering projects on-time, within budget, as designed, that meet the customer requirements. Required 7 Years Demonstrated understanding of the Project Management Knowledge Areas of the PMBOK®, PMI's Project Management Standard, PM tools and templates. Required 7 Years Knowledge of Information Technology Infrastructure Library (ITIL) methodologies is preferred Desired 7 Years Well versed in delivery of IT projects from requirements, through design, build, test and train Required 7 Years Leadership on complex projects. Well-developed facilitation skills are required. Required 7 Years Utilization of past experience in creative resolution of resource gaps, development of workarounds, and budget shortfalls Required 7 Years Consultative services that support the project team, sponsors and other stakeholders on the strategies for moving project forward Required 7 Years Ability to work with customers to build and sustain a trusted advisor relationship by applying expertise and knowledge to achieve sustainable results. Required 7 Years Proficiency with Microsoft Project, Word, Excel, and PowerPoint Required 7 Years PMP certification is required Required 7 Years Experience in cloud implementations/migrations from on premise solutions. Desired 7 Years

Help Desk Analyst

Research Triangle Park, NC
Contract
Responsibilities: The position will act as a member of the operations and maintenance support team responsible for monitoring incoming issues unable to be resolved by front line Help Desk staff by diagnosing the root cause and resolving isolated issues or, if required, escalating customer issues to development staff. The position works closely with business and technical teams to troubleshoot issues with a focus on determining root cause to prevent recurrence. Issues may be referred to specialized business/policy staff, software developers and/or client implementation specialists. Position work with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments. Positions may recommend product and process improvement strategies based on perceived trends or patterns in field issues. These positions will be a liaison between Business, Program Management, System Development and A&I Tech Architects to coordinate any system change requests being created, budgeted, approved and implemented. Qualifications: Experience and knowledge of browser-based applications. Required 3 Years Experience researching, analyzing and interpreting automated system problems. Required 3 Years Experience working in a help desk environment. Required 3 Years Working knowledge of social services and Medicaid programs and systems. Desired 3 Years Broad knowledge of the client's application and functionality. Desired 3 Years Experience writing and running SQL queries. Highly desired 3 Years Excellent verbal and written communication skills. Required

Java Developer III

Richmond, VA
Contract
Responsibilities: Designs, develops, and implements web-based Java applications to support business requirements. Follows approved life cycle methodologies, creates design documents, and performs program coding and testing. Resolves technical issues through debugging, research, and investigation. Qualifications: Requires a bachelor's degree in area of specialty and 6+ years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A degree of creativity and latitude is required. Typically reports to a supervisor or manager.

Data Analyst III

Richmond, VA
Contract
Top required skills: SQL Tableau OpenSource coding - Python Responsibilities: Responsible for the design, development and administration of transactional and analytical data constructs/structures. Included within those responsibilities are the areas of data access and delivery technologies. Includes expertise in data quality, data organization, metadata, and data profiling. May provide technical support on data warehouse teams. Data set sizes are usually huge (in excess of hundreds of millions of records). Coordinating others work while involved with multiple work streams Other Qualifications: Demonstrated ability to move from one sequential assignment to the next (work environment and priorities can change quickly depending on business needs). Demonstrated ability to move data between production systems and across multiple platform. Experience with major querying tools desired. Ability to communicate strategies and processes around data modeling and architecture to cross functional groups and senior levels.

Project Manager

Harrisburg, PA
Contract
The key responsibility of the Project Manager will be to work with the Stakeholders and Technical Team to help facilitate the rewrite of the existing application. In its current state, the client does not effectively meet the business requirements due to its instability, difficulties in system maintenance, and system enhancements. Moreover, those processes that utilize the system and those processes that are part of the overall program must be investigated and rewritten, as needed, to align and standardize the processes across the enterprise. The Project Manager (PM) directs, administers, manages and facilitates an enhancement, business process re-engineering or developmental project. The Project Manager is the individual ultimately responsible to the agency and project Sponsor. The Project Managers primary responsibility is to drive the entire effort from start to finish. The Project Manager must ensure that the project is completed on schedule, within the defined budget and that the final product meets the business, technical, and established quality requirements. The assignment to a project of a PM1, PM2, PM3, and PM4 will primarily be dependent on the size, complexity, target audience, the breadth and scope of the project. This project will encompass the work required to meet the following: Creating a seamless and consistent user interface for agencies to search, retrieve, and update data Modifying and/or enhancing the related processes to align and standardize the processes across the commonwealth agencies Adjusting the existing interfaces and creating new interfaces, as needed, from the modifications being made to the related processes Developing custom reports as well as ad hoc queries Cleansing/Migrating all data from the existing database to the new database The following product deliverables are anticipated: Rewrite application to a modern technology platform User authentication  Cleansing of existing data and migration to the new platform Data Enhancements Automated Interface Reporting User provisioning Management Directive Rewrite Self-Vendor Checking Essential Functions: Develop and maintain an agreed project plan and detailed stage plans. Build and sustain effective communications with other roles involved in the project. Apply quality management principles and processes. Report project status as requested. Manage project activities to meet the timelines, budget, and stakeholder requirements/quality set out in the approved Project Charter, schedule, and other plans. Direct, administer, manage and facilitate an enhancement, business process re-engineering or development of a high priority, high profile enterprise - wide information technology project of strategic importance. Accountable for activities with excess delivery cycles of 8 to 12 months. Accountable for project coordination with multiple departments. Conduct reviews with agencies. Report status and recommendations to senior leadership as needed. Make decisions with in the designated authority as defined in the project Charter to minimize project risk supported by sound analysis and project management best practices. Mentor less experienced project management project staff to build overall understanding of project management when needed. Manage, coordinate, and establish priorities for complete life-cycle of projects including the planning, design, programming, testing, and implementation of business solutions designed to meet requirements of various departments. Design project plans, which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel. Coordinate project schedules across multiple agencies. Accountable for the approval and sign-off of the Project Management Plan with customer representatives, and all affected project stakeholders. Accountable for management of the projects scope for the project and gaining agreement and approval of scope changes with customer representatives and affected stakeholders. Direct work planning and scheduling work. Accountable for peer reviews with the appropriate project team resources. Coordinate and present proposals to agencies as necessary. Identify and manage project risk, and develop risk mitigation strategies, and track to closure. Coordinate the establishment of project standards and project specific procedures with team leads. Responsible for project compliance with standards and procedures. Develop and facilitate achievement of project service commitments. Ensure that tasks provide value and support the strategic direction of the project and meet service commitments. Balance workload with project members capacity. Plan project specific training and orientation needs. Responsible for the development of estimates for the enhancement, business process re-engineering or development effort in planning, analysis, design, construction, testing, and implementation. Works with team leads to adjust and revise project estimates when necessary. Ensure new project estimates are approved by the client and agreed upon. Develop the detailed Project Management Plan for the enhancement, business process re-engineering or development effort. Accountable for delivery of all work tasks identified in the Project Management Plan. Manage, and track the project progress against the project schedule. Develop work planning and scheduling work. Monitor project milestones and phases and take corrective action as needed to ensure the project is on schedule. Monitor and track the project budget and advise necessary stakeholders. Plan, organize, prioritize, and manage multiple work efforts across the project team. Notify team leads of project timelines, milestones, phases, work requests target dates, and approved executable work packages. Accountable to schedule or monitor status reviews, project management inspections, and software quality assurance work product and process reviews with the appropriate stakeholders. Responsible for the capture and reporting of required project management metrics. Analyze and distribute reports on project metrics associated with work items related to improvement measures. Ensure all changes to scope follow processes outlined in the Change Management Plan and are documented. Prepare status reports on a periodic basis for the project team, team leads, group leads, Sponsor, and appropriate stakeholders. Responsible to tailor and baseline all project templates. Ensure processes and activities are followed. Communicate and work with users and client as necessary. Anticipate issues and proactively address them. Identify and track issues. Build and maintain relationships with key stakeholders and customer representatives. Serve as the primary point of contact for all project-related issues and resolution of issues. Communicate effectively with customers and software / hardware suppliers supporting the commonwealth as appropriate. Communicate to team members how their work assignments relate to and help achieve project objectives. Accountable for the final project management evaluation review with stakeholders. Skills and Qualifications: Excellent organizational skills, attention to detail and quality. Excellent oral and written communication skills. Excellent analytical and problem-solving skills. Strong leadership ability. Ability to work independently. Ability to work with varying levels of personnel across multiple departments 4 year college degree highly desired  

Expert Network Specialist

Raleigh, NC
Contract
Our client is seeking an expert in Network Design and Configuration who can design a new network for three other clients. Experience with multicasting or CCTV is highly desired. Travel will be required from time to time throughout the state(expenses are allowed). Position will also supplement the current Network team with Data Center configuration and design as well as troubleshooting complex network issues. Required Skills (7+ years) College or university graduate with a degree in information technology, engineering, telecommunications, computer science or business administration or equivalent experience. Experience in Network Design and Configuration with experience in multicasting Experience in Data Center Design and Configuration Advanced network troubleshooting skills Advanced knowledge with Cisco networking equipment Experience with IT Architecture documents and design Experience with Microsoft Technologies Desired Skills Experience with ACI, UCS in Data Center environments Experience with wireshark or similar tools Experience in Intelligent Transportation Devices (traffic cameras and message boards)

IT Trainer

Research Triangle Park, NC
Contract
Our client seeks resources to assist with the training and implementation of a their new software system. The primary purpose of the Training Developer is to analyze the system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support the implementation. This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners. Qualifications: Experience in curriculum design and developing training materials for adult learners Required 3 Years Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required 3 Years Research and evaluate the case management software in order to translate the software functionality into effective learning materials. Required 3 Years Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed. Required 3 Years Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective. Required 3 Years Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint) Required 3 Years Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML Required 3 Years Experience in computer-based training instructional design, with learning program design systems. Required 3 Years Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications. Required 3 Years Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. Required 3 Years Experience developing interactive media presentations that enhance the online educational experience Required 3 Years Experience with adult learning practices, principles and procedures in classroom and on-line presentations Highly desired Ability to assist with basic application software and hardware support Highly desired Must have strong understanding of internet concepts and web technology Highly desired Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. Highly desired Advanced knowledge of child welfare policy and practice such as Intake, Assessment, In-Home Services, Foster Care, CPS, or Adoptions Required 3 Years

Active Directory Architect

Richmond, VA
Contract
Design a New Active Directory enterprise domain running AD 2012 mode or better. Approximately 1,000 core users (desktops), 3,000 peripheral users (all employees), approximately 20,000 licensees (non employees, but subscribers and users systems). Our client is adopting Office365 for Mail, Skype, Calendars and other base functions. They have also determined that Active Directory needs for a single primary identity provider for current and new systems and will move to this new domain sometime after October 1 2018. For new systems that are currently being acquired but have a go live date after 10/1/2018, they want to leverage the future state Active Directory for Authentication rather than the current COV active directory (or system specific identity providers). Our client has an immediate need to create a new active directory to support current projects and the future more independent state when manages its own identities, credentials, policies and access controls. This active directory will be created outside the current COV environment, with an intent to leverage Azure cloud based AD servers and on premise AD controllers. The current Cloud Active Directory access is federated to Okta and synchronized with the Active directory and this will need a future migration onto the Active Directory infrastructure. This assignment is to assess the various requirements for identity and access, design and implement a domain, schema and initial policies to allow connectivity and access for current inflight projects: The Licensing project, BI Renewal project, and the FMS (ERP project - SAAS based). Future known requirements also include a replacement project and the relocation of the client headquarters and warehouse, although these requirements are currently being defined. Most Server based Authentication for approximately 140 servers within the environment is local to those machines and one of the primary project goals is to aggregate all credentials though a single authoritative identity source (Active Directory).  The client runs a mix of Linux and Windows servers, with significant Oracle and SAAS components.  Qualifications: Active Directory Domain design and management (2012 and newer) Required 5 Years Active Directory Policy configuration and management Required 5 Years Creating, installing and configuring Active directory domains and components Required 5 Years Knowledge of Advanced functions for Intrusion detection and logging applied to AD domains Required 5 Years Knowledge of Applying domain policies to Intune devices intune managed applications Highly desired 3 Years Ability to architect and document the AD design, including Policies to meet ABC required standards (expected to be Based on NIST) Required 3 Years

Systems Engineer II

Richmond, VA
Contract
As a Systems Engineer you will be working on a DevOps/Systems/feature team in a continuous integration, deployment, and automation environment. You will be deeply involved with the design and build process of our next generation of customer-facing applications and underlying infrastructure. We are looking for a candidate who is highly self-motivated, can independently troubleshoot technical issues, explore new and emerging technologies, and work with a team of engineers to build an amazing product that will be used by millions of customers each day. If you enjoy tackling tough problems, building scalable systems, and working with other great engineers in a highly collaborative environment then we want to talk to you! Responsibilities: Design and build high-performing applications and infrastructure that will enable a continuous deployment and delivery pipeline Develop reusable, scalable, and testable automation scripts and tools for routine and repetitive tasks Conduct performance tuning and capacity planning activities across an entire infrastructure stack Troubleshoot and expeditiously resolve escalated software and infrastructure related issues and challenges Explore and evaluate new and emerging software tools and technologies Advocate DevOps best practices and mentor engineers across the company and within the local community Qualifications: Experience migrating on-site solutions to cloud based offerings, such as Amazons AWS Strong familiarity with a combination of the following: VMWare, KVM, OpenStack, CloudStack, Amazon, RightScale and various Cloud abstraction layers, and understand the importance of selecting the right technology tool for the task At least 1 year of experience developing applications embracing Agile principles At least 1 year of experience with a formal version control tool (Subversion, Git, TFS, or ClearCase) At least 2 years of experience with large-scale infrastructure designs, implementation, and support Preferred Qualifications: AWS Certified 3+ years of experience creating recipes with Chef, building cookbooks 3+ years of experience using cloud based hosting solutions (AWS-EC2/S3, Azure, Google Cloud) 3+ years of experience with automation tools for server provisioning and Open Source tools (Ansible, Cobbler, Ironic, Chef and Chef Metal) 3+ years of experience developing automation workflows and routines, using Open Source Tools (Chef, Puppet, Hudson), or Vendor Based Tools (HPSA/OO, vCAC, uDeploy) 3+ years of experience with large-scale software implementation (high transaction volume, high-availability concepts) 2+ years of experience with Linux, server automation and scripting 2+ years of experience with current licensing strategies around Open Source (Apache Foundation, GNU, MIT License)

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