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Help Desk Analyst

Research Triangle Park, NC
Contract
Our client is seeking an individual who will support the application by assisting outside customers who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role. This position acts as a member of the Operations and Maintenance Support Team responsible for monitoring system issues by diagnosing the root cause and resolving issues for escalated user issues from Tier I triage analysts. Issues may be mitigated by engaging appropriate business/policy staff, software developers and/or client implementation specialists. Responsibilities: Positions work with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments. Positions may recommend product and process improvement strategies based on perceived trends or patterns in field issues. These positions will be a liaison between Business, Program Management, System Development and A&I Tech Architects to coordinate any system change requests being created, budgeted, approved and implemented. Skills: Experience and knowledge of browser-based applications. Required 3 Years Experience researching, analyzing and interpreting automated system problems. Required 5 Years Experience working in a Application/Production Support based (not hardware) help desk environment. Required 3 Years Working knowledge of social services and Medicaid programs and systems. Desired 3 Years Broad knowledge of the application and functionality. Desired 3 Years Experience writing and running SQL queries. Highly desired 5 Years Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions. Required

Uniform Assessment System (UAS) Assessor - RN

Brooklyn, NY
Contract
Our client is seeking an individual responsible for the completion of UAS Initial Assessments and Reassessments based on NY State. Enrollment paperwork materials required to appropriately process consumers application for enrollment. UAS Tasking Tool based on guidelines and training. Responsible for correction and revision of UAS, paperwork, and tasking tool documentation based on review and feedback provided through quality and associated review processes. Essential Functions: Complete UAS Initial and/or Reassessment documentation, enrollment paperwork, and tasking tool in the consumers home. Attend training and continuing education sessions and lessons focused on the proper completion of UAS documentation, enrollment paperwork, and tasking tool. Focus on continuous improvement and quality excellence in the completion of all material associated with the initial enrollment/continued enrollment of consumers as members in the plan. Supports initiatives of the Quality Assessment and Performance Improvement Committee. All other duties as assigned. Requirements/Certifications: Bilingual preferred (Spanish or Chinese languages). Minimum1 years clinical experience with focus in UAS Assessment UAS Assessor experience is required Degree: Associates Licensing: RN - Registered Nurse, State and/or Compact State Licensure Care Mgmt (Required)CCM Certified Case Manager Care Mgmt (preferred)CCP Chronic Care Professional Location: Candidate will be assigned to any of the following cities: Brooklyn, Bronx, Manhattan or on occasion to Westchester. Mileage reimbursed at a rate of $.54/mile.This is not a telephonic role. They are in house visits. Will be required to report to the office located in Brooklyn once a month. Hours: The position is M-F with the typical hours of 9am - 5pm; however there is some flexibility with the hours. Additional skills/experience: Understands and is able to apply principals of Care Management and Person Centered Service Planning. Is able to understand and apply coverage guidelines and benefit limitations. Familiar with clinical needs and disease processes for chronic physical and behavioral illnesses (depression, challenging behaviors, Alzheimers disease and other disease-related dementias). Understands and adapts appropriately to issues related to communication, cognitive or other barriers. Start Time: 09:00 AM End Time: 05:00 PM Duration: Temp to hire THESE ARE FIELD EMPLOYEES THAT WILL BE DRIVING FROM LOCATION TO LOCATION.

CAD Designer

Harrisburg, PA
Contract
Astyra is seeking a Technical Specialist (TS) to develop, facilitate and conduct end user training for the upgrade of the CADD software (Bentley MicroStation, InRoads SS2/SS3 to OpenRoads SS4/Connect, including revised workspace and work flow). The candidate must possess a solid understanding of the processes associated with civil engineering design and have current skills in Bentley software listed below: MicroStation Storm and Sanitary/Subsurface Utility Engineering (SUE)/Subsurface Utility Design and Analysis (SUDA) OpenRoads Technology for Survey and Roadway Design iPlot and iPlot Organizer Trimble Business Center Other responsibilities include: Design training plans that deliver large-scale transformation that achieve Department-wide adoption and proficiency for approximately 600 end users. Collaborate with the team members to: Develop customized training materials to address the needs. Identify appropriate business examples to illustrate key concepts/features. Identify and document business practices that maximize efficiency. Develop and conduct customized training for additional applications as needed. Coordinates training reviews to verify that designed trainings meet quality standards, functional/ technical requirements and user needs. Works with the team members to anticipate, identify, track and resolve issues with current training and develop contingency plans as necessary. Documents all work for future reference. Follows quality standards. Travel requirements: Approximately 50% of time will involve traveling. During the training phase, consecutive weekly travel will be required for 4-6 months. Expenses for personal vehicle, lodging and meal expenses must be paid by the candidate but will be reimbursed per travel allowance policies. Skill Requirements and Experience Required: Strong oral and written communication skills in the English language. Knowledge of civil design process. Two years (four years desired) working knowledge and support experience which includes technical understanding, creation/maintenance of user documentation and training, in Computer Aided Drafting and Design Engineering Software. Minimum of one year experience in delivering live multi-day training classes for highly technical civil design software. Flexibility to travel for consecutive work weeks to conduct multi-day training classes at various locations. Highly Desired: Bentley MicroStation, InRoads and InRoads Survey civil design software. 4yrs Bentley civil design software: OpenRoads, Storm and Sanitary, Subsurface Utility Engineering (SUE)/ Subsurface Utility Design and Analysis (SUDA), IPlot and IPlot Organizer. 2yrs Trimble Business Center: Minimum of one year experience in developing customized training materials for classroom, instructor led and web-based training classes. Experience in developing comprehensive user documentation.  

SharePoint Developer/Administrator

Raleigh, NC
Contract
Our client is seeking and individual responsible for identifying user requirements including scope and objectives, data required, and interfaces needed by participating in business analysis and the development of requirements, independently converting requirements into technical specifications used to code/develop automated work flows using one or more programming languages. This position collaborates with other Application Developers to establish complex internal processes for developing programming, quality assurance and documentation standards. Responsibilities and Duties: To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Responsible for identifying moderate to complex business requirements from college stakeholders and translating them into workflows and specifications for creating automated solutions. Accountable for defining technical specifications for selection of new software or modifications to existing software applications. Upgrades, repairs and replaces in-house and/or third-party applications as needed. Responsible for troubleshooting legacy web-based applications, scripts and adjacent systems. Tests and installs new applications into production as needed. Performs efficient, high quality coding in the appropriate programming language to manage data and processes. Responsible for the design, development and implementation of web services, comprised of Representational State Transfer (RESTful) and/or Simple Object Access Protocol (SOAP) based HTTPS endpoints for use in both custom applications and integration with third-party APIs. Responsible for creating detailed documentation to be utilized by both technical personnel and end-users. Accountable for maintaining revision controls for supported software applications. Responsible for performing routine to moderately complex database administration tasks. Provides project management best practices in supporting all facets of the software development life cycle. Collaborates with System Administrator in performing Windows/Unix/Linux systems programming/administration tasks. Researches and stays current of security threats and vulnerabilities and assists in developing mitigation strategies. Responsible for preparing guidelines and test scripts for end users to conduct proper testing and quality assurance on business processes. Closely collaborates with System Administrators with installing, configuring and testing servers in a variety of operating systems including Linux, Unix and Windows. Accountable for maintaining data integrity and security for supported software applications including monitoring of critical services. Provides guidance and mentoring to Application Developer I personnel as needed. Skills: SharePoint 2013 development. Required 2 Years SharePoint 2013 Administration. Required 2 Years Exposure to Ellucian Portal. Desired 1 Years Associate's Degree. Required         experience writing SQL statements in one or more relational databases (MySQL, Oracle, SQL Server). Required 2 Years experience with knowledge of Windows or Unix/Linux development environment. Required 2 Years

Customer Service Representative

Nashville, TN
Contract
Job Title: Call Center Customer Support Hero We are hiring, and you could be our next voice!  We are seeking outgoing individuals who love helping people and want to work in a call center environment conducting healthcare preauthorization. This temp-to-hire position must be filled urgently and is located in Nashville, TN. A typical day in this role involves: Accurately logging and retrieving information on a computer Meeting or exceeding call volume guidelines Investigating and resolving customer problems Responding to customer inquiries and requests in a timely and professional manner Having a sense of urgency in our fast-paced call center Interacting with hospitals, physicians, beneficiaries, or other program recipients. …...and most importantly:   Providing an energetic and educating conversation with our customers and clients :) If you have: A High School diploma or equivalent Knowledge of medical terminology 1-2 years of customer service/telephone experience Can speak English fluently You’re our perfect candidate! Bilingual English-Spanish is a plus. Apply today and begin your career with Astyra! *You will be required to sit for extended periods of time; key and/or control objects; occasionally lift and/or move objects weighing up to 15 pounds; use a personal computer and communicate effectively with internal and external customers. Astyra is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Medical Call Center (CSR)

Richmond, VA
Contract
Job Title: Call Center Customer Support Hero We are hiring, and you could be our next voice!  We are seeking outgoing individuals who love helping people and want to work in a call center environment conducting healthcare preauthorization. This temp-to-hire position must be filled urgently and is located in Richmond, Va. A typical day in this role involves: Accurately logging and retrieving information on a computer Meeting or exceeding call volume guidelines Investigating and resolving customer problems Responding to customer inquiries and requests in a timely and professional manner Having a sense of urgency in our fast-paced call center Interacting with hospitals, physicians, beneficiaries, or other program recipients. …...and most importantly:   Providing an energetic and educating conversation with our customers and clients :) If you have: A High School diploma or equivalent Knowledge of medical terminology 1-2 years of customer service/telephone experience Can speak English fluently You’re our perfect candidate! Bilingual English-Spanish is a plus. Apply today and begin your career with Astyra! *You will be required to sit for extended periods of time; key and/or control objects; occasionally lift and/or move objects weighing up to 15 pounds; use a personal computer and communicate effectively with internal and external customers. Astyra is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

UI/UX Developer

Harrisburg, PA
Contract
Responsibilities: Collaborate with Project Team (Business Analysts and Technical Architects) to define and implement innovative solutions for the project direction, visuals and experience. Execute all visual design stages from concept to final hand-off to technical team. Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks. Create wireframes, storyboards, user flows, process flows and site maps with responsive UI to effectively communicate interaction and design ideas. Present and defend designs and key milestone deliverables to peers and executive level stakeholders. Conduct user research and evaluate user feedback. Establish and promote design guidelines, best practices and standards with reusable UI perspective. Requirements: 4 year college degree or equivalent technical study desired Proven UI experience. Required 8 Years Demonstrable UI design skills with a strong portfolio. Required 5 Years Solid experience in creating wireframes, storyboards, user flows, process flows and site maps. Required 5 Years Proficiency in visual design and wire framing tools with 5 years of experience. Required 5 Years Proficiency in HTML, CSS, and JavaScript (including latest versions like HTM5, CSS3 etc.) for rapid prototyping with 5+ years of experience. 3 years of experience with automated/manual UI testing tools Ability to design responsive web user interfaces for web applications using Java (JSF) as well as .NET frameworks. Required 3 Years Experience with PrimeFaces 5.3 components suite is desirable. Excellent visual design skills with sensitivity to user-system interaction. Ability to present your designs and sell your solutions to various stakeholders. Ability to solve problems creatively and effectively. Ability to multi-task, prioritize and manage commitments and deadlines in fast-paced environment. Ability to work directly with the business team to set expectations and manage workload and deadlines with changing and competing priorities. Up-to-date with the latest UI trends, techniques, and technologies. Overall 5+ years of experience in the UI/UX and/or BS/MS in Human-Computer Interaction, Interaction Design, or related. Experience working in an Agile/Scrum development process. Ability to read, write and speak clearly in English and to effectively present ideas and concepts in a visual or verbal manner.

Customer Service Associate

Glen Allen, VA
Contract
This position is a front-line service position communicating to members and providers  programs, policies, and procedures. Responsibilities include answering incoming calls on eligibility, benefits, claims, and authorization of services from providers and members. Responsibilities also include the administration of intake documentation in the appropriate systems. Overall, the Customer Service Associate is expected to provide outstanding service to our internal and external customers and strive to resolve member and provider needs on the first call. The CSA provides outstanding service while also achieving operating performance rating of meets or exceeds call center production standards. Essential Functions: Actively listens and probes callers in a professionally and timely manner to determine purpose of the calls. Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality. Resolves customer administrative concerns as the first line of contact - this may include claim resolutions and other expressions of dissatisfaction. Refers patients/EAP clients to the Care Management team for a provider, EAP affiliate, or Facility. Refers callers requesting provider information to Provider Services regarding professional provider selection criteria and application process. Links or makes routine referrals and triage decisions not requiring clinical judgment. Provides information regarding in-network and out-of-network reimbursement rates and states multiple networks to providers. Identifies and responds to Crisis calls and continues assistance with the Clinician until the call has been resolved. Informs providers and members on the appeal process. Educates providers on how to submit claims and when/where to submit a treatment plan. Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. Thoroughly documents customers comments/information and forwards required information to the appropriate staff. Performs necessary follow-up tasks to ensure member or providers needs are completely met. Lead or participate in Care Management Center activities as requested that help improve Care Center performance, excellence and culture. Support team members and participate in team activities to help build a high-performance team. Demonstrate flexibility in areas such as job duties and schedule in order to aid Care Management Center in better serving its members and help achieve its business and operational goals. Assist CMC efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Assume full responsibility for self-development and career progression. Proactively seek and participate in ongoing training (formal and informal) in all aspects of the Customer Service Associate role. Assist in the mentoring and training of new CSAs. Remain responsible for updating self on ever changing information to ensure accuracy when dealing with members and providers. Non-Essential Functions: Performs various other duties and special projects that are assigned by management on a daily basis while performing primary functions. Service Delivery Expectations: Must be customer service oriented, meet service standards in all categories on a monthly basis, be a team player, maintain member and provider confidentiality at all times, demonstrate effective problem solving skills, and be punctual and maintain good attendance. Minimum Requirements: HS/GED.Computer Skills Must be a proficient typist and able to maneuver through various computer platforms while verifying demographic information on all calls. Other excellent verbal and written communication, organizational and multi-tasking skills. Must recognize customer service as an ever-changing environment-this causes one to be flexible in scheduling and having the ability to accept change. Responsible for meeting call handling requirements and daily telephone standards as set forth by the CMC. Must agree to observing service for the purpose of training and quality control. Preferred Qualifications: College degree. Experience in a Customer Service/Health Care environment Requirements/Certifications: Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment. Responsible for meeting call handling requirements and daily telephone standards as set forth by management. Must agree to observing service for the purpose of training and quality control. Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills. Must be able to maneuver through various computer platforms while verifying information on all calls. Must be able to talk and type simultaneously. High School (Required) GED (Required) Start Time: 08:00 AM End Time: 08:00 PM  

Curam Reports Developer

Research Triangle Park, NC
Contract
Our client seeks a contractor to assist with the design and implementation of reports using Curam Software. products. The selected candidate will analyze and identify reporting requirements for the Case Management System reports and develop recommendations to effectively report data of mid to high level complexity. This is related to varied business metrics and for designing, coding, testing, debugging, and documenting reporting solutions, while enhancing existing reports to ensure that solutions continue to meet business needs. Responsibilities: Selected candidate must understand the underlying data sources (databases) and interpret requirements provided by the business to analyze operational issues and develop appropriate diagnostic and/or tracking data via reports and dashboards. This includes but is not limited to write complex report queries using big tables, report layouts, necessary supporting data structures. Duties also include gathering and documenting requirements for new reports and changes to existing reports, Analyzing existing complex Reports queries, Analyzing Report and Query Data to fix the Report issue. Write effective SQL queries with large tables with good performance, extraction or collection of data for performing queries, writing reports and developing and analyzing operational performance metrics and reports to ensure the quality and integrity of extracts through the use of validation and audit strategies. Skills: Experience programming and design of large scale web-based distributed systems. Required 2 Years Experience in using Oracle, Oracle Utilities, ETL tools such as Oracle Warehouse Builder (OWB) or Oracle Data Integrator (ODI). Required 2 Years Experience with SQL scripting and Relational Database modeling. Required 2 Years Experience with structured system development methodologies. Required 2 Years Ability to develop relationships/partnerships with customer by responding to needs and exhibiting an sense of urgency; independently identify options. Required         Ability to organize, prioritize, and follow complex and/or detailed technical procedures. Required         Prefer experience with Business Intelligence tools such as Business Objects or BIRT. Highly desired 2 Years Prefer Data Warehouse experience. Highly desired 2 Years Experience with the Curam product. Highly desired 2 Years Strong SQL Skill. Highly desired 2 Years

IT Process Coordinator

Richmond, VA
Contract
The team is currently going through a Data Transformation; moving to the cloud and greatly enhancing the data experience (single source of truth easily accessed by data consumers). In the move to this new data environment, the focus is on standing up/enhancing the Data Governance program for the new environment. Process Coordinator Support the Data Governance and Implementation Leads Tactical execution of Commercial Data Governance deliverables Establish data management standards Issue management

Desktop Support Specialist

Edenton, NC
Contract
Our client is seeking an individual who uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Project Management : Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas: This position is responsible for creating and maintaining all documentation of process and procedures for all areas. Required 7 yrs This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security: It is the responsibility of all Technical Services Staff to be aware of the security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Qualifications: Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 yrs Installs and images new computers and loads appropriate software for customers. Required 7 yrs Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Required 7 yrs Responsible for user data and migration of profiles as computers are replaced. Required 7 yrs Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

Sr. Desktop Support Specialist

Raleigh, NC
Contract
Our client is seeking an individual who uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Project Management: Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas: This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security: It is the responsibility of all Technical Services Staff to be aware of the security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Qaulifications: Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 yrs Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Required 7 yrs Installs local and network printers and other peripherals and configuration of same. Required 7 yrs Responsible for user data and migration of profiles as computers are replaced.Required 7 yrs Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Documenting process and procedures related to technical field support activities.

IT Enterprise Tester

Raleigh, NC
Contract
Our client is seeking a Testing Specialist to do various levels of Testing on a new web development for the Enterprise project. Information Technology Division (ITD) currently maintains several FoxPro-based applications. Those applications, along with multiple manual processes, are being replaced by a new web-based, secure, multi-user application under the Enterprise Project. This development effort is being performed in multiple phases and is expected to last multiple years. Qualifications: This position is required to work in a rapid-paced development team environment using HP Quality Center ALM testing tool. The ideal candidate must have experience with interpreting business requirements to create all-inclusive test case scenarios, perform test cases to meet unit, system, regression and performance test phases, and document test case results. Candidate should have experience working in an Agile development environment and is required to conduct various levels of testing for this project. Skills: Experience with all types of testing unit/system/performance/regression. Required 7 Years Experience using HP Quality Center ALM tool. Required 5 Years Experience working in an Agile Environment. Required 3 Years Experience testing against Microsoft .NET C# applications.  Required 5 Years Experience testing against Microsoft WPF applications. Required 5 Years SQL Server 2012 and higher experience. Required 7 Years .NET4.0 and higher experience. Required 7 Years IIS 5.0 and 7.5 experience. Required 5 Years Web Services experience. Required 7 Years WPF experience. Required 5 Years WCF experience. Required 5 Years XML experience. Required 7 Years SOAP experience. Required 7 Years WSDL experience. Required 7 Years LINQ to SQLm experience. Required 5 Years Business Intelligence Development Studio (BIDS) experience. Desired 5 Years Microsoft Enterprise Application Blocks experience. Nice to have 5 Years Effective communication skills, both verbal and written. Required         Strong Problem solving and analytical skills. Required         Microsoft Visual Studio Testing toolset including Microsoft Test Manager and Web Performance Testing Tool. Required 5 Years

Automation Specialist III

Vienna, VA
Contract
Astyra is seeking a Quality Assurance Specialist to work a contract role. Basic Qualifications: Bachelors Degree At least 5 years of experience in these Quality Assurance technologies: ATDD, Cucumber, SoapUI and Postman At least 2 years of experience testing UI technologies using Selenium or other tools. At least 4 years of experience in testing RESTful APIs developed using Java, Spring or Jersey At least 1 year of experience in GitHub, Jenkins. At least 1 year of experience in one of the following: MSSQL, Oracle, PostgreSQL, No-SQL, MongoDB, or DynamoDB Preferred Qualifications: 1+ years experience in one of the following Cloud technologies: AWS, Azure, Google, OpenStack 1+ years experience in one of the following Build and CICD technologies: SVN, Maven, Nexus or Sonar, Docker, Ansible, Chef or Terraform 1+ year experience in Web/UI development and testing including: HTML, CSS, AngularJS/Angular/NodeJS 1+ years experience with one of the following Agile methodologies: Scrum, SAFe, and/or Kanban    

Java Developer III

Richmond, VA
Contract
Our client is seeking software Engineers for our agile teams to deliver working software for the Recoveries Business in US Card in support of the product development for the new future state platform. Responsibilities: Team members will be responsible for full stack development (front end web client, back-end services and APIs) in all phases of the system development lifecycle (story refinement, analysis, design, develop, test and deploy) utilizing agile delivery methodology, adherence to existing process guidelines and production support of implemented capabilities. The team will be co-located with its business partners and engage with other teams both in Recoveries and outside Recoveries. Basic Qualifications: 5+ years experience in software development 3+ years experience in in application development using Java, J2EE, Linux 3+ years experience in web application development using AngularJS, Javascript Experience developing REST APIs Experience with Spring Tool Suite Experience with Agile and Agile Craftsmanship practices including TDD/ATDD, Paired Programming and Emergent Design Excellent teamwork and collaboration skills Strong oral and written communication skills Preferred Qualifications: Experience with deploying applications to the cloud (AWS) Experience with Micro-services Architecture Knowledge of Domain Driven Design Experience with Git version control system Experience in DevOps and using CICD tools and processes (such as Jenkins, Maven, Ansible, Consul, Docker) Experience with messaging tools such as Kafka, AWS SQS Familiarity with Financial Services and Banking concepts        

Sr. Application Developer

Richmond, VA
Contract
In this role, you'll use your experience with Java, Spring, Message Queues, Rules, Fast Data, Streaming & Big Data technologies to work side-by-side with product owners and Agile team members in building our next generation of big data capabilities. Java: Basic Qualifications: Bachelors Degree or military experience At least 7 Years experience in Application development At least 4 Years experience in Java, J2EE, Spring, JMS and Java related build and deployment tools and technologies. At least 1 Year experience working with Big Data Technologies such as Apache Storm, Apache Spark and Kafka. At least 1 Year experience working with PostgresSQL. Basic knowledge in Cloud Technologies such as Amazon Web Services. Basic knowledge with In Memory Data Grid solutions such as Apache Geode or Hazelcast. Basic knowledge with rules engines such as Drools Preferred Qualifications: Masters Degree in Computer Science or Engineering At least 8 Years experience in Application development At least 6 Years experience in Java, Unix, PostgresSQL and/or SQL Server At least 3 Years experience in COTS products with strong skills interacting with the vendor At least 4 Years experience in DBMS such as Oracle, SQL server, SQL scripting, tuning and scheduling. Area-dependent developer certification (e.g. Sun Certified Java Programmer/Developer, application vendor-specific certification). At least 1 year AWS Cloud experience      

Application Developer III

Richmond, VA
Contract
Description: Responsible for the overall system design. Requires a bachelor's degree and may be expected to have an advanced degree in area of specialty and 6+ years of experience in the field or in a related area. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. May provide consultation on complex projects and is considered to be the top-level contributor/specialist. Typically reports to a manager or head of a unit/department. Basic Required Qualifications: Java, Spring, AWS, Postgres SQL/No SQL DB experience, Rest API, Agile methodology   Preferred Skills: Angular JS Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies Lead the craftsmanship, availability, resilience, and scalability of your solutions Bring a passion to stay on top of tech trends and learn new technologies

GIS Application Developer

Harrisburg, PA
Contract
Our client is seeking a resource that will be managed by the GIS Director and will be assigned as the primary application developer for client’s web/mobile interactive maps. Specifically this resource will be tasked with providing for the maintenance of existing web and mobile interactive maps and migrating those to newer (JavaScript) platforms. There are also many planned additions and enhancements to these interactive map applications and this resource will be responsible for their implementation. These additions relate to needed and requested integrations of data and functions from the client organizations. The resource will also be tasked with the necessary modernization of a series of interactive maps to standardize our technologies. With all of the above projects, the resource will be responsible for developing approved designs/approaches, coding, testing, documentation and related implementation work. Additionally this resource will, as time allows - be tasked with other development tasks where GIS is being implemented within the Department. Responsibilities Utilize current technology to develop critical GIS application systems and functionality Development of integration techniques to link together multiple systems, particularly GIS and custom .NET solutions Modernization of older GIS applications Create application documentation Assist in the support and maintenance of existing applications Continue the development of applications and tools to effectively collect and share client GIS data assets Qualifications GIS Application Development on Flex or JavaScript APIs, Visual Studio, Adobe Flash Builder, HTRML/HTML 5 Required 4 Years MVC.Net Development Required 3 Years ESRI ArcGIS Server products for map service development Required 1 Year ESRI ArcGIS desktop products for GIS data development, processing, and analysis Required 1 Year ArcGIS Online Nice to have 1 Year Agile Development Experience (SCRUM) Nice to have 1 Year 4 year college degree or equivalent technical study Highly desired 4 Years

SiteCore Programmer Analyst

Richmond, VA
Contract
Astyra is seeking an individual who works fairly independently, this role formulates and defines system scope and objectives.  Responsibilities: Devises or modifies procedures to solve complex projects, and often multiple phases of a project.  Prepares detailed specifications from which programs will be written.  Designs, codes, tests, debugs, and documents those programs.  Incumbents are competent to work at the highest technical level of all phases of applications systems analysis and programming activities.  Works company wide in multi-platform environments on multiple project assignments. Guides and advises less experienced Programmer Analysts.  Monitored on project's progress and results.  Errors may cause delay, expense and disruption. Perform other duties as requested or assigned. (Mastery of the subject matter or diversified knowledge of principles and practice in broad areas of assignments and related fields.) Able to handle the most complex work and all aspects of the job using wide knowledge of the field and mastery (advanced knowledge, skill and/or abilities that provides subject matter authority and superior command in a particular job) of the subject matter May provide input in setting objectives and policy, identifying critical issues and introducing new concepts  Makes decisions independently Provides assistance, advice, and solutions to peers, customers, and co-workers Identifies and implements better work alternatives and business processes Qualifications In-depth experience in programming or systems analysis desired. Other experiences and qualities desired include: Demonstrated competency in verbal and written communications and interpersonal understanding. Demonstrated ability to seek out and understand customers' issues business needs Demonstrated ability to handle deadlines and pressures Conceptual thinking and reasoning abilities Demonstrated competency in logical and analytical thinking Demonstrated decision making ability Demonstrated competency in identifying and solving problems Demonstrated ability in the utilization of multiple tools to solve problems Experience in the adaptation to and the application of rapidly changing technology to business needs Demonstrated ability to perform as technical expert in field Ability to work independently Achievement orientation Self-starter Self-control Concern for quality Flexibility Education: Bachelors preferred Discipline: Business, Computer Engineering, Computer Science, Information Systems, Mathematics Skills: Web Design 2years Analytical Skills 2years Interpersonal skills 2years

AWS Cloud Administrator

Raleigh, NC
Contract
Our client is seeking an individual who will provide operational and technical support for a modern infrastructure-as-a-service platform (Amazon Web Services). The AWS Cloud Administrator will work closely with the Senior AWS Administrator to support a well-architected, modern AWS environment that powers about 50 key Drupal websites and applications as a part of the Digital Commons platform. You will work with key AWS services such as EC2, S3, RDS, as well as support web/digital operations such as handling redirect requests and code deployments. The Digital Solutions technical team works in a DevOps-oriented fashion and leverages tools such as TeamCity and TerraForm. The Cloud Administrator will also work closely with Drupal/PHP Developers who build, test, deliver, and manage modern, scalable, and secure web and digital solutions. In addition, the candidate will interface with our platform team, who onboard new websites and services to the Drupal platform for our agency partners. The candidate will not simply be in a corner taking tasks, but contributing ideas, feedback, best practices, and his or her hard work to help us build, grow, and manage a 21st century web and digital presence. Learn more about Digital Commons: https://it.nc.gov/programs/digital-commons Learn more about the Director of Digital Solutions: https://www.youtube.com/watch?v=cDyd-ZF0Rlc Other key responsibilities include: Research, promote, and implement DevOps-oriented solutions that leverage AWS services and product to meet state agency and citizen needs. Contribute to automation of systems and services to deliver solutions rapidly, securely, and at scale. Develop and operationalize continuous integration (CI) and continuous deployment (CD) processes and methodologies. Improving our security posture Manage web and application operations such as URL redirects and SSL domains. Provide day-to-day technical support for AWS platform. Assist with continual improvement of process and procedures. Handling customer support tickets of a backend/hosting nature The right candidate will be: Excited to make a positive impact on the delivery of digital services, resources, and content for our state agency partners and citizens. Eager to responsibly leverage AWS cloud services to innovate Be willing to work outside of core business hours in the event of an emergency or a significant project launch or code deployment. Follow security, scalability, and performance best practices Prefer open source and be rooted in LAMP stack technologies. Willing to support traditional web operational tasks (i.e. customer support tickets for redirects) Culture: Strongly collaborative. We use Slack to quickly solve problems and share solutions. Work in 2-week sprints, using tools such as Jira Organize and engage our digital community.   Enjoy occasional team lunches together Skills: AWS experience Required 2 Years Full LAMP stack (Linux/Apache/MySQL/PHP) experience Required 3 Years Experience with DevOps tools and practices such as Jenkins, TerraForm, and Vagrant. Required 3 Years Linux experience (RedHat/CentOS 6 and 7/Ubuntu) Required 3 Years Experience with Git or related code repositories. Required 3 Years Experience with agile processes (team uses Jira for ticket prioritization) a plus      Nice to have 1 Year Experience with debugging and application monitoring services. Required 3 Years Experience with Infrastructure as Code practices preferred. Highly desired 3 Years

Business Process Analyst

Richmond, VA
Contract
Astyra is currently seeking a Business Process Analyst contractor to assist our client in their Risk Division. The duties/responsibilities and knowledge and skills are listed below:  Overview: The Business Process Analyst (BPA) will work to ensure that business procedures, policies, processes and supporting systems continue to meet business needs.  The BPA must be able to work collaboratively with the business areas, Risk and IT to document procedures and policies and to facilitate existing process changes to drive efficiency and effectiveness.  The BPA is a hands-on worker who will drive the creation and documentation of current state business process models including human-to-human interaction, human to system interaction and system-to-system interaction. This position will do a significant amount of work with the business to create and/or edit policies and procedures that support the business process.  There is an immediate need for this person to help with documenting policies and procedures in Accounting, HO, HR and Executive Services areas. The process mapping may also incorporate document content, use of business information/data, use of business rules, visual representation for the business staff and incorporate upstream/downstream process(es) and links to external organizations.  The BPA will work with the business process owner, process manager and subject matter experts (SME’s) to identify process waste such as bottlenecks and redundant tasks, control gaps and risks in the current state process(es) and will develop models of the future state process  with optimized changes and minimal impacts to other processes and/or technology systems.  The BPA will work with the Director of PE to identify recommendations for process changes, personnel resources and skills, policy, supporting procedures, goal and rule changes along with metrics to measure the impact of process changes. Knowledge/Skill Requirement:     Excellent written and verbal communication skills, including active listening skills. Previous experience (3-5 years) with documenting policies, procedures and processes. Excellent ability to think and respond quickly and effectively to unfamiliar subjects or scenarios, including through asking relevant questions and conducting appropriate research. Excellent relationship-building and negotiation skills. Excellent organizational skills. Excellent writing skills and adept at writing policies and procedures and adhering to style guides. Effective ability to find pertinent information online or through other references. Effective problem solving skills. Ability to communicate and interact effectively at all layers of the organization. BA/BS required in one of the following areas of Business Analysis, Business Management, Information Systems or equivalent working experience.  5 years experience as a business process analyst. Preferred Six Sigma green belt. Experience working in a mortgage or financial organization is preferred. Adept at using multiple facilitation and inquiry methods and techniques when working with users and SME's in the business. Knowledge and experience with Lean Management and/or Lean Six Sigma methodology and tools. Inquisitive nature and demonstrated strength in collaborating with business users at all levels in the organization. Proficiency in researching best practices/processes compared to industry peers. Experience with defining business outcomes related to BPI and establishing future state measures/metrics. Proficiency with MS Office, Visio and/or other business modeling tools and business process modeling notation (BPMN), MS SharePoint, MS Outlook. Previous experience with client-facing roles required.

Sr. AEM Developer

Harrisburg, PA
Contract
Our client is seeking a Sr. AEM Developer is responsible for developing AEM solutions and integration with IBM WebSphere Commerce or similar Commerce product. The Sr. Developer will work across functional and technical teams to implement the core features of Log In, Log Out, and Session Management, Header/Footer and Site Navigation, Transaction flows (gift registry, wine club, manage Favorites list), Customer Profile, Shopping Cart, Error Pages, PIM and Attribute Mapping, and Site Search. The ideal candidate will have a deep understanding of managing Enterprise Content Management solutions with Commerce integrations, including the major responsibilities listed below. Major Responsibilities / Principal Accountabilities: Develop, implement and configure web content management solutions using Adobe Experience Manager v6.3+ and/or technologies such as Java, HTML/DHTML, XML, JavaScript, and web services. Integrating AEM Sites with IBM WebSphere Commerce or similar Commerce Product, including product imports, managing product attributes, and real-time product information: Architecting and implementing transaction management and catalog management and associated web interfaces for IBM WebSphere Commerce or similar Commerce Product. Implementing Product pages, shopping cart components, and checkout components in AEM.  Participate in team development activities following the Agile methodology including Scrum. Completing stories within the commitments made for the sprint, including meeting all conditions of satisfaction and definition of done. Performing quality assurance reviews and fixing code, configuration and content issues in a timely manner. Working with Product Owner and ScrumMaster to proactively identify dependencies and options for effective iterative development. Perform other duties and projects as assigned. Knowledge and Skills: Experience with AEM templates, components, dialogs, widgets, and bundles. Experience working with AEM DAM, Sling/Apache Felix OSGi, workflows, and third-party integration. Experience with continuous integration and automated test execution. Experience with tools such as Jenkins, Eclipse, Maven, etc. Experience delivering software in Agile/Scrum, including story planning, working in sprints, communicating blockers, working with ScrumMaster and Product Owner, and active participation in Sprint ceremonies (daily stand-up, demo, retrospective). Administration and debugging of Web servers, e.g. Apache, and web interfaces, e.g., SOAP, is preferred. Experience with performance testing, ideally with Apache JMeter, HP LoadRunner, Silk Performer, IBM Rational Performance Tester or similar, including tuning web applications and architecting to accommodate performance requirements. Experience with AEM Authentication Handlers, for example, Microsoft Active Directory, Kerberos, SSO. Knowledge in the JCR API, RESTful principles, Dispatcher a plus. Extremely organized, articulate, detail-oriented and comfortable working within a non-structured independent environment. Ability to prioritize the hierarchy of multiple tasks on various projects. Communication skills to present, persuade and work with multi-disciplinary teams on technical and strategic projects for the digital department. A willingness to embrace change and to adapt strategies on the fly. Minimum Qualifications: 6-8 years of Java/J2EE. Required 3-5 years of AEM development experience. Required 2-3 years of onsite client implementations of AEM. Required Thorough technical understanding of different web technologies and e-commerce websites. Required Bachelors Degree or equivalent experience preferred. Adobe Certified Developer or Certified AEM Architect preferred. Prefer candidates local to the Harrisburg, PA Area

Systems Engineer III

Richmond, VA
Contract
Strong likelihood of conversion for the right candidate; must be currently eligible to work in the US without sponsorship. Responsibilities: Build data APIs and data delivery services that support critical operational and analytical applications for our internal business operations, customers and partners Build data pipeline frameworks to automate high-volume and real-time data delivery Transform complex analytical models into scalable, production-ready solutions Continuously integrate and ship code into our cloud Production environments Develop applications from ground up using a modern technology stack such as Scala, Spark, Python, Postgres, Angular JS, and NoSQL Work directly with Product Owners and customers to deliver data products in a collaborative and agile environment Skills: 2+ years experience working with leading big data technologies like Cassandra, Accumulo, HBase, Spark, Hadoop, HDFS, AVRO, MongoDB, or Zookeeper 2+ years experience with Agile engineering practices 2+ years experience with NoSQL implementation (Mongo, Cassandra) 2+ years experience developing Java based software solutions 2+ years experience in at least one scripting language (Python, Perl, JavaScript, Shell) 2+ years experience developing software solutions to solve complex business problems 2+ years experience with Relational Database Systems and SQL 2+ years experience designing, developing, and implementing ETL 2+ years experience with UNIX/Linux including basic commands and shell scripting 1+ years of experience with AWS

Customer Service Associate

Innsbrook, VA
Contract
This position is a frontline service position providing assistance to our client members and providers regarding programs, policies, and procedures. Responsibilities: Responsibilities include answering incoming calls related to eligibility, benefits, claims and authorization of services from members or providers. Responsibilities also include the administration of intake documentation into the appropriate systems. Overall expectations is to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call. Performance expectations are to meet or exceed operations production and quality standards. Essential Functions:- Actively listens and probes callers in a professionally and timely manner to determine purpose of the calls. Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality. Resolves customer administrative concerns as the first line of contact - this may include claim resolutions and other expressions of dissatisfaction. Assist efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Assist in the mentoring and training of new staff. Assume full responsibility for self-development and career progression; proactively seek and participate in ongoing trainings (formal and informal). Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. Demonstrate flexibility in areas such as job duties and schedule in order to aid in better serving members and help achieve its business and operational goals. Educates providers on how to submit claims and when/where to submit a treatment plan. Identifies and responds to Crisis calls and continues assistance with the Clinician until the call has been resolved. Informs providers and members on the appeal process. Lead or participate in activities as requested that help improve Care Center performance, excellence and culture. Links or makes routine referrals and triage decisions not requiring clinical judgment. Performs necessary follow-up tasks to ensure member or provider?s needs are completely met. Provides information regarding the in-network and out-of-network reimbursement rates and states multiple networks to providers. Refers callers requesting provider information to Provider Services regarding the professional provider selection criteria and application process. Refers patients/EAP clients to the Care Management team for a provider, EAP affiliate, or Facility.  Responsible for updating self on ever changing information to ensure accuracy when dealing with members and providers. Support team members and participate in team activities to help build a high-performance team. Thoroughly documents customers comments/information and forwards required information to the appropriate staff. Requirements/Certifications: Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment. Responsible for meeting call handling requirements and daily telephone standards as set forth by management. Must agree to observing service for the purpose of training and quality control. Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills. Must be able to maneuver through various computer platforms while verifying information on all calls. Must be able to talk and type simultaneously.Customer ServiceHigh School (Required) Associates Bachelors GED (Required) Start Time: 08:00 AM End Time: 08:00 PM  

Senior Agile Project Coach

Raleigh, NC
Contract
Our client is seeking a short term Senior Agile Coach to support the organizational adoption of Agile and provide training to facilitate organization-wide adoption of Agile The Senior Agile Coach must be experienced in implementing Agile in complex enterprise environments and coaching teams from the emergent level of Agile awareness to a team that is able to follow the Agile principles consistently across initiatives. This includes implementing Agile process, principles and practices across the department. Responsibilities: Will develop a strategy for the organizational adoption of Agile and provide training to facilitate organization-wide adoption of Agile methodologies. Will provide training and guidance to teams of business and IT staff at all levels from leadership to developers, who often may be implementing the Agile methodology for the first time Should be able to provide disciplined coaching and bring teams quickly through the maturity processes toward become self-sufficient Agile teams. Should provide support for the development of a sustainable Enterprise Agile Framework Will focus on improving teams of developers and overall project management staff by increasing collaboration, innovation, and introducing techniques that promote adaptability and flexibility in the face of unpredictable circumstances. Assist in Agile Iteration and Release Planning. Acts as an effective change agent, improving Scrum practices and delivering higher quality, higher value software more efficiently. Lead and conduct training at all levels, including leadership, business and IT Teams Qualifications: The Senior Agile Coach should have extensive experience educating/mentoring Agile Teams adopt and follow Agile methodology. Should have extensive experience in facilitating and assessing Scrum Events and Ceremonies. Experience executing Agile projects in large, complex environments Experience implementing various Agile Frameworks like Scrum of Scrums, Nexus, SAFE etc Experience in structuring Scaled Agile Teams Agile coaching experience with teams that are new to Agile Excellent communication and facilitation skills Have strong project work and project planning experience. Skills: At least 7 years of project management experience, preferably with large, complex automation implementation efforts in an Agile development framework.      Required 7 Years Experience with managing multiple stakeholders on business process re-engineering efforts including LEAN and quality improvement efforts. Highly desired Years Proven track record of delivering IT projects within budget, scope and schedule.   Required 7 Years Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability. Required            Hands on experience managing project risk, cost, schedule, quality, testing, and communications.  Required         Solid work experience with project management tools (e.g. Microsoft Project).      Required 7 Years Hands on experience managing application acceptance testing. Required 5 Years Demonstrated experience providing strategic vision and implementation roadmap for Agile framework. Highly desired Experience with MS Office. Required         PMI certification Project Management Professional (PMP).  Highly desired Demonstrated presentation and training skills. Required         Demonstrated oral and written communication skills. Required         Solid work experience managing implementation projects in the healthcare arena working with multiple stakeholders. Highly desired 7 Years Experience managing implementation projects that used .NET, Java, XML, HTML, CSS, VBScript, JavaScript, IIS   Highly desired 5 Years Solid work experience developing enterprise wide agile framework. Required 5 Years Certified Scrum Master (CSM) or Agile Certified Practitioner (ACP) or Certified Product Owner (CPO). Highly desired

Systems Engineer II

Richmond, VA
Contract
Possibility of conversion for the right candidate; must be currently eligible to work in the US without sponsorship. Responsibilities: Responsible for the day to day operations of all in-house developed, open source, and commercial DevOps tooling owned by the team (Ensuring system availability, performance, capacity, and monitoring through proper response to incidents, events and problems) Execute system administration of hosting platforms capable of running on a variety of frameworks in Java on both public and private cloud infrastructures (WebLogic, Tomcat, Java, J2EE) Develop procedures to automate various systems and tasks (e.g. automating code builds and deployments) using Jenkins, Git, Docker, Terraform, and Ansible. Development and promotion of new DevOps tools to simplify build process and entire continuous delivery pipeline Employ innovative solutions to ease developer and testing experience. Responsible for coding and troubleshooting tools and services with the Java programming however similar proficiency with Javascript, Go, Python, and/or Ruby is also desired. Basic Qualifications: Bachelor's Degree in Computer Science or related fields At least 8 years of Software Development Life Cycle (SDLC) experience using Java EE or similar technologies for Middleware and Backend Integration At least 4 years of experience in Build and CI/CD/CT technologies like GitHub, Maven, Artifactory, Jenkins, CircelCI, Cucumber, Sonar, Eratocode 4+ Years experience in Linux Shell Scripting At least 2 years of experience in leading other Engineers on large-scale projects Familiar with Cloud related technologies like AWS, Azure, GCP Experience with CM/Orchestration technologies like Docker, Ansible, Chef, Terraform Preferred Qualifications: 4+ years of experience in developing RESTful APIs using Spring and Jersey or similar frameworks 4+ Years experience in Database technologies like RDBMS, SQL, RDS, PostgreSQL, MongoDB 2+ years experience with BigData technologies such as Kafka, Spark, and Grafana Experience with scripting languages like Ruby, Python, Perl Familiar with Agile methodologies like Scrum, SAFe, and Kanban Certified in Java, Spring, AWS or related technologies Contributed to Open-Source and/or public GitHub projects

Java Developer III

Richmond, VA
Contract
Possibility of conversion for the right candidate; must be currently eligible to work in the US without sponsorship. Code written by our client engineers directly impacts our customers every day. Engineers selected for this position will be part of what is often a customers first contact with the company, application for a credit card. As such, your daily work touches thousands of prospective customers, our regulators and the first impression company makes on each. In order to fulfill our mission of changing banking for good, each customer touch point gives you the opportunity to see the customer behind the transaction and provide them the world class service they deserve. Responsibilities: Designs, develops, and implements web-based Java applications to support business requirements. Embraces agile methodologies to collaborate with business requirements managers to identify intent, creates design documents Performs program coding driven by meaningful testing Resolves technical issues through debugging, research, and investigation. Typically reports to a supervisor or manager. Qualifications: Bachelor's degree in area of specialty (Computer Science, Computer Engineering)  6+ years of experience in the field or in a related area (including but not limited to functional or OOP languages) Competencies: Familiar with standard concepts, practices, and procedures within production Java applications Relies on experience and judgment to plan approaches, accomplish goals and clearly identify risks Performs a variety of tasks including, Development, Deployment, Production Support, and Documentation A degree of creativity and latitude is required. Relational Database Design Preferred: Advanced Degree in IT related field Experience with SpringBoot including one or more of the following SpringMVC, SpringReactive, SpringREST, SpringJPA, and SpringWebSocket Experience with Cloud Platforms Microservice design driven architecture Functional programming concepts and libraries for Java, Vavr, and Lombok DevOps experience for Zero-downtime cloud deployment Creative approaches to simplify codebases, analyze opportunities for improvement and enhance code performance Experience in NodeJS, Python or GoLang programming concepts and best practices    

Linux Systems Administrator

Research Triangle Park, NC
Contract
Our client is seeking an individual to assist with the support of the Application Development Environment. This resource will focus on Linux (RedHat/CentOS) Servers hosting cutting edge applications such as Splunk/Dynatrace/Oracle DB/Mobility. The Linux Systems Administrator will also provide expertise to members of the Deployment, DBA Team, Security (PSO), AIX, and Network Teams. Duties include: General Linux system administration including security patching, OS upgrades, user management, troubleshooting problems on both physical and virtual environment, installing new software releases (Splunk/Dynatrace/Oracle Database/Diona Mobility & others), upgrades and patches. This resource will work with software vendors (Splunk/Dynatrace/ Oracle Database/Diona Mobility & others) to install new releases, evaluate and install patches and resolve software-hardware related problems as well as participate in technical research and development to enable continuous innovation within the infrastructure. Duties also include writing system scripts for daily administration of both Server and software that it hosts, documenting system infrastructure to be consumed by various levels of management, and performing system backups and recovery. Skills: Red Hat Certified Engineer or Red Hat Certified System Administrator status Required         Experience as a System Administrator or similar role within a Red Hat Linux or CentOS environment Required 7 Years Experience with DNS, TCP/IP, DHCP, and SSL Required 7 Years LINUX based infrastructure installation, maintenance and troubleshooting experience Required 7 Years Linux performance tuning & troubleshooting, identifying and resolving contention in CPU, memory, networking, disk I/O, etc. Required 7 Years Experience with load balancing and load maintenance Required 7 Years Experience with troubleshooting and problem resolution Required 7 Years Experience providing services to the federal and state governments Highly desired Splunk Administration and significant experience in using Splunk Highly desired 5 Years

Senior IT Project Manager

Raleigh, NC
Contract
Our client is seeking a short-term Sr Project Manager to lead the implementation of complex IT Project(s). Responsibilities: Manage all tasks for one or more medium to large-sized project(s) of moderate to high complexity and risk Ideal candidate for this position should have both project management and program management experience and could be responsible for managing the dependencies of the program that extends to multiple divisions Responsible for working directly with senior level executives, IT personnel, and business program resources to analyze and execute project requirements and manage stakeholder expectations Work with the Business, IT and the selected Vendor team to complete implementation of the project Responsible for the leadership, direction and oversight of the project team(s) and of all vendor related activities tied to the project and report to Sr. Executive Management Work hand in hand with vendor to manage project milestones and critical dates to identify potential jeopardy of project schedule. Identify ways to resolve schedule issues. Keeps management aware of the situation Develop all project management artifacts following the practices and guidelines from the PMIs PMBOK and PM Methodology, developing the detailed project budget, monitoring expenditures, developing and maintaining all required State CIO project documentation Manage the day to day activities for the project and complete all input to the State Project Management (Touchdown) system Manage internal and external relationships (agency, Federal, vendor, and other State agencies) and dependencies across initiative components to ensure successful delivery of the project Manage the day to day activities on the project including project risks, cost, and schedule, determine and manage project expenses within the allocated budget and complete all input to the State Portfolio Management (Touchdown) system. The PM will ensure the quality of deliverables and effectively manage the team and day-to-day relationships to ensure project scope delivery Skills: Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent IT Project Management, negotiation, communication and problem-solving skills Solid Leadership, facilitation, presentation, team building and change management skills to influence and guide cross functional teams required Healthcare related experience is required Experience in Electronic Health Record experience is required Ability to act independently with sound business judgment and thrive in environment with diverse communication styles Ability to manage complex projects with multiple work streams with aggressive (and sometimes competing) timelines Required: At least 7 years of project management experience, preferably with large, complex automation implementation efforts           Minimum of 7 years of experience managing projects implementing large multi client n-tier client/server systems      Proven track record of delivering IT projects within budget, scope and schedule. 7 Years Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability.           Hands on experience managing project risk, cost, schedule, quality, testing, and communications  7 Years Solid work experience with project management tools (e.g. Microsoft Project) 8 Years Hands on experience managing application acceptance testing. 5 Years Demonstrated technical architecture/infrastructure knowledge and experience with multiple hardware platforms and operating systems         Experience with MS Office.     PMI certification Project Management Professional (PMP)  Highly desired Demonstrated presentation and training skills.    Demonstrated oral and written communication skills.         Solid work experience managing implementation projects in the healthcare arena working with multiple statkeholders Highly desired 8 Years Solid work experience managing projects implementing healthcare systems including applicable data transmission and interface requirements 8 Years Solid Leadership, facilitation, presentation, team building and change management skills to influence and guide cross functional teams 10 Years Experience in Electronic Health Care Record 5 Years Experience in leading Programs with multiple projects 5 Years Experience in managing dependencies and risks at a program and project level 5 Years

Curam Design Specialist

Research Triangle Park, NC
Contract
Our client is seeking a individaul to serve as a Curam Design Specialist to support the development and implementation for child services project. Responsibilities: This position will be responsible for managing IBM Curam business analysis work or projects with distinct deliverables to a solution. Tasks include include leading fit/gap, JAD sessions that map requirements to standard features and functions, develop functional designs, identifying and documenting business processes, issues, value levers, metrics, and capabilities Identifying approaches to satisfy business requirements by conducting detailed analysis and technical design of one or more program areas for child services, in support of implementation of a comprehensive case management solution utilizing the Curam Business Application Suite Utilizing knowledge of the Curam software product to conduct and document gap analysis, identify evidence needed to support requirements, develop business and functional requirements specifications, assist with designing the business solution, and assist with user acceptance testing. Work also involves interpreting technical concepts to both technical personnel and non-IT business users and summarize and convey technical issues and problems identified, as well as conducting industry, competitive and State analyses (strategic, financial, operational), and business case development. This individual must support required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc., perform PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks. Skills: Experience designing within the Curam software suite. Required 5 Years Experience with problem identification and integration of technical skills to resolve issues. Required 5 Years Ability to translate and communicate highly technical concepts to both technical personnel and non IT business users. Required 5 Years Ability to develop relationships/ partnerships with customers by responding to needs by exhibiting a sense of urgency. Required 5 Years Ablity to independently identify and develop solutions. Required 5 Years Understand Curam Case Management functionality and associated business processes of a Social Security organization. Required 5 Years Experience in business process analysis (Use Cases and/or process flows) and mapping (Gap Analysis) techniques in Curam. Required 5 Years Ability to establish and maintain effective working relationships with customers.  Highly desired Ability to organize, prioritize and follow complex and detailed technical and financial procedures. Highly desired Experience in business application consulting or development. Required 5 Years Curam V6 Certification Highly desired Experience leading JAD sessions Required 5 Years Experience in mapping requirements to standard features and functions Required  5 Years Knowledge and experience with Curam workflow and rules in Curam Child Services Modules Required 5 Years

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