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Java Developer III

Richmond, VA
Contract
Possibility of conversion for the right candidate; must be currently eligible to work in the US without sponsorship. Code written by our client engineers directly impacts our customers every day. Engineers selected for this position will be part of what is often a customers first contact with the company, application for a credit card. As such, your daily work touches thousands of prospective customers, our regulators and the first impression. In order to fulfill our mission of changing banking for good, each customer touch point gives you the opportunity to see the customer behind the transaction and provide them the world class service they deserve. Responsibilities: Designs, develops, and implements web-based Java applications to support business requirements. Embraces agile methodologies to collaborate with business requirements managers to identify intent, creates design documents Performs program coding driven by meaningful testing Resolves technical issues through debugging, research, and investigation. Typically reports to a supervisor or manager. Qualifications: Bachelor's degree in area of specialty (Computer Science, Computer Engineering) 6+ years of experience in the field or in a related area (including but not limited to functional or OOP languages) Familiar with standard concepts, practices, and procedures within production Java applications Relies on experience and judgment to plan approaches, accomplish goals and clearly identify risks Performs a variety of tasks including Development, Deployment, Production Support, and Documentation A degree of creativity and latitude is required. Relational Database Design Preferred: Advanced Degree in IT related field Experience with SpringBoot including one or more of the following SpringMVC, SpringReactive, SpringREST, SpringJPA, and SpringWebSocket Experience with Cloud Platforms Microservice design driven architecture Functional programming concepts and libraries for Java Vavr Lombok DevOps experience for Zero-downtime cloud deployment Creative approaches to simplify codebases, analyze opportunities for improvement and enhance code performance Experience in NodeJS, Python or GoLang programming concepts and best practices

Sr. Java Developer

Research Triangle Park, NC
Contract
Our client seeks a contract senior Java Developer to assist with the development and implementation of Project 7. These resources will have delivery responsibilities to work closely with senior technical consultants on case management system design and development. Responsibilities: Assisting with design requirements development, Code development, Joint Application Development (JAD) sessions, Functional design and life cycle management for the implementation. Reporting status to the project manager and adhering to  policies and procedures. Skills: Experience as a Java developer with experience in the full life cycle of requirements through functional design and testing.  Required 5 Years Experience in problem identification and integration of technical skills to address and solve issues. Required 5 Years Experience in translating and communicating technical concepts to both technical personnel and non-IT business users. Required 5 Years Experience with creating and writing technical document using MS Office products, Visio, Word, Excel, and PowerPoint. Required  5 Years Ability to develop relationships/partnerships with customer by responding to needs and exhibiting an sense of urgency; independently identify options.           Required  5 Years Ability to organize, prioritize, and follow complex and/or detailed technical procedures.  Required 5 Years Experience using JavaScript.  Required 5 Years Technical knowledge in the following areas of web application system analysis and programming: Java, J2EE, J2SE, XML, and XSL. Required 5 Years Technical knowledge of Eclipse, HTML, Cascading Style Sheets and Web Services Standards (SOAP and WSDL).  Required         5 Years Experience with Oracle database platforms and tools.   Required 5 Years Experience with JavaScript and IBM Websphere. Required 5 Years

Jr. Curam Developer

Research Triangle Park, NC
Contract
Our client seeks a contract resource to assist with the development and implementation using Curam Software. This resource will have delivery responsibilities as part of the development, and may act as the point of contact on site for development-related questions and issues that arise and work closely with Senior Technical Consultants on design and development issues. Duties include but are not limited to: Leading functional and detailed requirement development, code development, Joint Application Development (JAD) sessions, functional and detailed design, and life cycle management for the implementation. Areas of focus will include business and workflow process modeling, and business reengineering using Curam. These activities will involve the use of COTS Curam Enterprise Framework Components, Curam Intelligent Evidence Gathering (IEG2), Curam Express Rules for Triage (CERT), Oracle, use of XML technology in Curam, Curam Evidence Framework, Subversion, and WebSphere. Responsibilities also include reporting statuses to the Project Manager, and adhering to their policies and procedures. Skills: Cúram V6 Certified Developer Social enterprise management experience. Required 1.5 yrs Experience as a Cúram Developer with experience in the full life cycle of requirements through functional design and testing. Required 1.5 yrs Experience in development with both the Cúram Enterprise Framework and Cúram Solution Modules. Required 1.5 yrs Experience in problem identification and integration of technical skills to address and solve issues. Required 1.5 yrs Experience with translating and communicating highly technical concepts to both technical personnel and non-IT business users. Required 1.5 yrs Experience with creating and writing technical documents using MS Office products, Visio, Word, Excel, and PowerPoint. Required 1.5 yrs Ability to develop relationships/partnerships with customer by responding to needs and exhibiting a sense of urgency, independently identify options. Required 1.5 yrs Ability to organize, prioritize, and follow complex and/or detailed technical procedures. Required 1.5 yrs Experience using the Cúram Enterprise Framework Components, Cúram Intelligent Evidence Gathering (IEG2), Cúram Express Rules for Triage (CERT). Required 1.5 yrs Experience using Oracle and Subversion. Required 1.5 yrs Technical knowledge in the following specialized areas of web application system analysis and programming: Java, J2SE, J2EE, XML, and XSL. Required 1.5 yrs Techical knowledge in Eclipse, HTML, Cascading Style Sheets, and Web Services standards (SOAP and WSDL). Required 7 yrs Experience with Oracle database platforms and tools. Experience with JavaScript and IBM Websphere.

Business Analyst

Harrisburg, PA
Contract
Our client is seeking a Business Analyst responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals. Role Description: Experience conducting Facilitated Workshops for requirements analysis. Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN). Knowledge of formal requirements gathering methodologies. Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures. Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements. Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted. This deliverable can also reflect how the product will be designed, developed, and define how test cases must be formulated. Experience developing Quality-of-service (non-functional) requirements - requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability. Experience developing Report Specifications - define the purpose of a report, its justification, attributes and columns, owners and runtime parameters. Experience developing Requirements Traceability Matrix: a cross matrix for recording the requirements through each stage of the requirements gathering process. Strong organization and writing skills. Required: Experienced developing graphic representations of complex business processes. Experience using formal requirements gathering methodologies 4yrs 4 year college degree or equivalent. Experience developing business, functional, and non-functional requirements 4yrs Experience developing Requirements Traceability Matrix 4yrs

Senior Service Support Analyst

Raleigh, NC
Contract
Our client is seeking a individual to function as a Helpdesk Analyst providing consultation, support, and/or training to clients of computer or other information technology based system. May provide routine and non-routine support for a broad range of information related technologies, or may provide in-depth support for a narrowly defined area of technology. Responsibilities: Performs account administration (create/modify Active Directory accounts, Exchange accounts, accounts and other user accounts). Analyzes information provided by HR personnel and Client Services technicians in order to create and/or modify accounts for new employees and/or existing employees. Is able to use the information provided to assess data and application access. Is able to troubleshoot data and application access issues and adjust Active Directory properties as needed Distributes Agency-wide email communications and notices related to technology issues Maintains mainframe printer node configurations Serves as project team member and makes recommendations for routine problem solutions Work on special projects which require planning of how, when and who the task will be preformed Refers highly complex or difficult technical problems to a higher-level Technology Support Specialist or other technical resource for that particular technology questions Provides basic support of hardware, software, applications, internal and external users Serves as a technical resource on all standard desktop applications to 10,000+ computer users Instructs users via phone and/or email on the basic functionality of desktop applications Follows detailed procedures while making recommendations for routine problem solutions Enters information into call tracking system and monitors to ensure customer service needs are met for all computer and network related issues Communicates effectively in oral and written formats Promotes a positive customer relationship while working with other Helpdesk staff and high level Analyst and Specialists Schedules and Facilitates daily operations status calls Initiates Major Incident Process (MIP) communications and conference bridges Maintains Major Incident Logs Maintains employee directory Required: Excellent verbal and written communication skills Highly desired 5yrs Experience with HEAT Call Tracking or similar tool, Avaya or similar call distribution tool, Microsoft Windows, Office 2010/2013/2016, O365 Highly desired 5yrs Experience and thorough knowledge in Active Directory administration, such as, creation/modification of accounts Highly desired 5yrs Ability to manage tasks and meet schedules; ability to write technical documentation that is easily understood by staff and customers. 5 yrs Excellent Customer service and teamwork. 5yrs Ability to independently resolve routine and some non-routine problems. Ability to solve problems and perform diagnostics on software and/or hardware 5yrs Ability to identify and understand reoccurring problems and recommends solutions. 5 yrs Ability to follow complex and/or detailed technical procedures. 5 yrs

PBX Engineer

Richmond, VA
Contract
Telephone System (PBX) Engineer Responsibilities This is an experienced level PBX Engineer position providing detailed engineering support for our client's existing and proposed telephone infrastructure.  Tasks will include but are not limited to:  Completing system analysis on existing PBXs and/or voice mail systems. Creating technical specifications for Request for Proposal (RFP). Evaluating Supplier responses leading to the recommendation to procure Avaya Communications Manager IP-PBXs and/or Avaya Aura Messaging voice mail systems. Coordinating and assisting with system installations and upgrades. Work will be completed with the oversight of the group lead or other assigned group members. Advanced trouble shooting support Qualifications Candidate must have:  Detailed knowledge of telephone/voice engineering concepts, fundamentals, and theory for voice networks and call routing schemes, Telecommunications site build-out (including installation of PBXs, IP-PBXs, voice mail systems, station cabling, QoS, POE, etc.) Specific knowledge of Avaya G450/S8300 CM, CMM, and AAM are preferred. Experience with Nortel CS1000. Experience with Mitel. Oral and written communication skills (includes technical writing). Effective computer skills including detailed knowledge and experience with Microsoft Office Products Excel, Word, Outlook, Visio, and Power Point.  Candidate should have strong analytical and problem solving skills, the ability to interpret codes, regulations and practices; ability to work within a team environment. Education 10+ years of related experience Discipline Required: Engineering  

Python Developer (Unit Tester)

Richmond, VA
Contract
Our client is seeking a individual responsible for the fundamental organization of a system embodied in its components, their relationships to each other and to the environment, and the principles guiding its design and evolution. Includes functions to create the conceptual, high-level, and detailed design of the software solution. Usually possesses extensive experience with multiple technical disciplines, across multiple platforms. Qualifications: Viewed as having significant expertise in given field.  Applies extensive technical expertise, and has full knowledge of other related disciplines. Guides the successful completion of major projects and may function in a project leadership role. Develops technical solutions to complex problems , which require the regular use of ingenuity and creativity. Work is performed without appreciable direction. Typical Experience Level: 5-6 years Top Skills: Python (required) Ability to create comprehensive unit testing Pytests) Ability to follow python test code formatting guidelines Familiar with high quality unit testing Ideally looking for 3-5 years of data analysis/data arch experience

Application Developer III

Richmond, VA
Contract
Responsibilities: Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies Use engineering practices like pair programming, TDD, ATDD, CI/CD, and Refactoring techniques Lead the craftsmanship, availability, resilience, and scalability of your solutions Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity Specific Skill Set Needs: .NET/Java JavaScript jQuery Strong database knowledge Angular (nice to have) Previous experience creating API's (Rest and/or Soap) Commercial knowledge would be helpful

Application Developer

Richmond, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Responsibilities: Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies Lead the craftsmanship, availability, resilience, and scalability of your solutions Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community Skills: Java, Spring, AWS, Postgres SQL, Angular JS, Rest API, Agile methodology.

Senior Network Analyst

Richmond, VA
Contract
Our client is seeking an experienced Network Administrator for operational implementation, maintenance and configuration of large enterprise networks. Job Responsibilities Performs maintenance and changes on Routers and Switches as required Implementation of new routers and switches as required Assists with troubleshooting internetwork connectivity Utilizes change management, request, and ticketing systems, documents status updates and problem resolutions Complete all assignments in a timely manner with an acceptable level of quality Maintains documentation related to work area Completes network change requests Follows documented processes, procedures and policies Performs customer service duties and responds to customer and project requests as defined by management Other related duties assigned as needed Requirements Must have a minimum of 3 years experience administering Routers and Switches Must have experience with Cisco router and switches, Brocade and Juniper a plus Must have networking TCP/IP routing experience Deep understanding of network protocols –EIGRP, BGP, MPLS,  QOS, STP, DHCP, SNMP, TCP, UDP. Must have intermediate experience with network break/fix of layer 2 and 3 environments Ability to make recommendations to create corporate efficiencies for all activities Must be highly motivated and able to work effectively under minimal supervision in a fast-paced environment Must be team-oriented, placing priority on quality and the successful completion of team goals Excellent analytical and problem solving skills Network related industry certifications a plus. Bachelors Degree in Information Systems or Computer Sciences is a plus but not required. Linux System Admin or Windows Server experience is a major plus but not required

Business Operations Analyst

Salt Lake City, UT
Contract
Our client is seeking a Associate Business Process Analyst to assist with analysis and making recommendations for changes to internal processes and/or standards/specifications in order to create more efficient and economical operations for business areas. Responsibilities: Responsible for reviewing contractor invoices and making needed adjustments. Responsible for assisting with analysis and making recommendations for changes to internal processes and/or standards/specifications in order to create more efficient and economical operations. Assist on projects to identify and document the major business processes associated with the business unit Identify opportunities to improve the efficiency and effectiveness of the business processes within the entire business unit without jeopardizing reliability, availability, or safety. Develop business cases to support recommendations; and, monitor the progress associated with the implementation of recommended changes. Apply process modeling tools, process improvement methodology, benchmarking, project management, and change management to projects. Perform other duties as requested Qualifications: Performs assignments designed to develop work knowledge, skills and abilities requiring application of policies, procedures, techniques and other criteria in carrying out all aspects of the job. Performs routine work assignments but over time will demonstrate the ability to perform more difficult work assignments. Works under established policies and procedures to meet set schedules and system or program requirements continues to develop the knowledge, skills and abilities to reach a higher level of proficiency and work complexity.

Technical Writer

Durham, NC
Contract
Our client is seeking a technical writer with IT technical writing background and experience.The primary purpose of this position is to provide technical writing and documentation support for the Program. Documentation support includes, but is not limited to: process and procedure development, functional and detailed design development, federal and state project document deliverables, software design development life cycle documentation, maintenance of project plans, status reports, user manual or help sheets, meeting agendas and minutes and various other technical and functional documents. The position will support technical business analysis, system architecture and infrastructure design, configuration management, project planning/tracking, definition and validation of business, functional, and technical requirements, and system implementation. Responsibilities: Tasks to accomplish these objectives include organizing and maintaining inventory of various project documents Administration and tracking project deliverables, Communicating with internal and external clients Timely communication to project team management on any potential issues Communicating and consulting within Division, project stakeholders  Ensure standards and procedures are applied to all project deliverables, proper methodology is used, and a high quality product is provided to client agencies. Assist the Project Manager and project staff in scheduling, preparing for and participating in QA reviews. Communicate processes and procedures to representatives with varied skill sets (business staff, technicians, managers, etc.) and demonstrate outstanding written communication skills. Skills: Progressive experience in technical communications, specifically creating software and system documentation for developers. 2yrs Required Experience with MS Office (Word, Excel, PowerPoint, Access), Visio, Adobe Acrobat Pro, SharePoint 2yrs Required Experience performing document research, interviewing, design, development, formatting/layout, and editing. 2yrs Required Experience using AP Style Guide and templates. 2yrs Required Experience in business analysis, system analysis/design and project time management related to support of a large IT project. 2yrs High level of experience with HTML, MS Project and JIRA. 2yrs

PeopleSoft Functional Analyst

Norfolk, VA
Contract
Financial Systems Functional Analyst Astyra Corporation is seeking a Financial Systems Functional Analyst to ensure continuous availability, functionality, security, integrity, user training and documentation of its financial systems for our client. A solid background in PeopleSoft and hands on configuration experience is strongly preferred. Support of the project team responsible for the implementation of PeopleSoft FSCM version 9.2 – serve as a functional team member/SME during the integration and be positioned to assume responsibility as the functional analyst post go-live. Experienced in all aspects of the Software Development Life Cycle (SDLC) process from requirements gathering to implementation. Understanding of the business processes underlying the financial systems functionality. Identify/define Application problems by conferring directly with users and evaluating procedures, processes and the adequacy of the functionality. Development of solutions by preparing and evaluating alternative workflows and technical/programming requirements. Control the solution by establishing specifications and coordinating development and testing with programmers. Validation of results by testing programs and monitoring solution implementations to ensure requirements are met. Develop and maintain required interfaces with other systems and internal and external organizations. Train users in the preferred/optimal manner of operating the financial system. Provide user aids and system specifications by writing and/or updating reference documentation. Utilize basic SQL skills to query database. Provide recommendations on departmental needs for additional training, report customizations, system enhancements, upgrades, etc. Ability to handle system security and user role profile management. Promote standardization across divisions in utilizing enterprise application systems. Minimum Qualifications Bachelor’s degree in Computer Science, Management Information Systems or substantially equivalent field for the purpose of the position. A degree in Accounting or similar field is acceptable, if work experience with financial systems is sufficient. 5+ years’ experience supporting enterprise-wide financial systems through programming changes and technical support. Demonstrated experience with Application support of financial system modules, such as Accounts Payable, Procurement, Billing, General Ledger, Fixed Assets and Budget. Knowledge and use of SQL (Oracle). Working knowledge of database architecture, terminology, processes and an understanding of database-based application system concepts. Demonstrated ability to identify, investigate and resolve technical system issues. Strong oral and written communication skills, including presentation skills. Must be detail oriented and possess excellent organizational skills. Must be comfortable working in a dynamic environment and committed to meeting deadlines and creating and improving processes. Collaborate with technical and cross-functional teams. Demonstrated competence of personal productivity software such as Microsoft Office (Access, Excel, and Outlook) at least at an intermediate level. Preferred Qualifications Maritime industry experience Experience with the PeopleSoft suite of financial system modules Experience in a corporate accounting environment Maintenance of certificates of expertise pertaining to related Applications

IT Operations Specialist

Raleigh, NC
Contract
Our client is seeking a individual responsible for advanced level response and support for users computing and network services. This is a hands-on role responsible for the administration, support, stability, and security of enterprise systems, servers, and networks. The person in this role will ensure infrastructure security and stability across all locations in the enterprise. The position will support data center operations, server operations, advanced level support, web server administration, system monitoring, incident response, 24x7x365 on-call support, etc. This position also involves supporting core platforms such as Tier 1 business applications. Skills: Candidates must have hands on experience with ServiceNow. 1yr Required Excellent verbal and written communication skills 5yrs Experience and thorough knowledge in; HEAT or similar tracking tool, Avaya or similar call distribution tool, Microsoft Windows, Office 2010/2013 5yrs Experience and thorough knowledge in Active Directory administration, such as, creation/modification of accounts 5yrs Ability to manage tasks and meet schedules; ability to write technical documentation that is easily understood by staff and customers 5yrs Required Excellent customer service and teamwork skills 5yrs Required Willingness and ability to work overtime as needed 5yrs Required Demonstrates in-depth knowledge of applicable technologies in order to provide the highest tier of problem diagnosis and resolution of systems software 5yrs Required Ability to coordinate long-term project planning for large research/development projects.  5yrs Required Knowledge of technical specialties 5yrs Required Ability to determine applicability in controversial or precedent setting situations 5yrs Required Ability to direct research and develop new technologies. 5yrs Required Knowledge of organizational effectiveness to evaluates feasibility for organizational needs5yrs Required

Sr. Project Manager

Raleigh, NC
Contract
Our client is seeking a experienced senior project manager in both in-house and third party developed solution implementation from conception through project closeout. Extremely experienced in project development life cycle, vendor management and working in a fast paced complex government environment. Responsibilities: Responsibility for the successful completion of end to end project work, including all work products Oversight of projects comprised of multiple deliverables, including delegation and coordination of tasks Responsibility for creation and management of the integrated project plan, execution of the project plan, project status, meetings, scope changes, risk and issue tracking/mitigation, coordination across project teams, etc. Negotiations internal and external to the project teams Managing scope, resources, timelines, costs/budget, quality, communication, and procurements to meet the goals of the State Development and execution of training and education on standard project management requirements and methods, facilitating project governance and reporting, and creating models to improve business decisions Efforts typically include extensive changes to existing functionality or the implementation of new applications and/or technology Expected Skills: Able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Proficient in Microsoft Project using MS Project Server to manage multi-million dollar projects with a multiple year duration. 7yrs Strong communications skills, oral and written, with project team, management and executive management. 7yrs Proven planning and management skills including scope estimating, budgeting, testing, quality assurance and resource allocation. 7yrs Experience with project risk management, including failure mode effect analysis and planning 5yrs Experience implementing solutions utilizing third party vendors and third party products. 7yrs Project experience implementing both third party and in-house development solutions 5yrs Strong analytical and conceptual skills 5yrs Experienced in contract and vendor management 5yrs Preferred government IT Project Management experience 5yrs Preferred PMP certification 3yrs

Sr. Data Analyst

Richmond, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Our client is seeking a individual responsible for the design, development and administration of transactional and analytical data constructs/structures (included within those responsibilities are the areas of data access and delivery technologies. Responsibilities: Utilizes expertise in data quality, data organization, metadata and data profiling. May provide technical support on data warehouse teams Data set sizes are usually huge (in excess of hundreds of millions of records). Required: 5+ years of SQL 5+ years of Python Ability to communicate strategies and processes around data modeling and architecture to cross functional groups and senior levels Ability to influence multiple levels on highly technical issues and challenges Skills: Spark Teradata Demonstrated ability to move from one sequential assignment to the next (work environment and priorities can change quickly depending on business needs). Demonstrated ability to move data between production systems and across multiple platforms 5+ years experience with Financial Services clients Experience with major querying tools desired Coordinating others work while involved with multiple work streams

Billing Specialist I

Orlando, FL
Contract
Our client is seeking a individual responsible for timely and accurate client record maintenance. Support Client Billing and remittance. Research and resolve questions, complaints and grievances and ensure information in all databases is accurate and properly configured to support operations and properly record revenue. Support Management by communicating report results through meetings/e-mails to help mitigate revenue risks. Record all contracting information regarding billing and adheres to Sarbanes Oxley Policies for Employer Solutions. Essential Functions: Ensures Billing System is updated timely, appropriately and accurately to support accurate Client Remittance and proper revenue recognition for assigned Clients including all new business. Ensures timely deliver of billing cycled invoices to Clients. Fee for Service spreadsheet preparation for billing and including the individual billing to all customers. Researches and responds in a professional and timely manner to inquiries from both clients and other Internal Staff. Researches information regarding complex inquiries, develops solutions, and communicates professionally the outcome by telephone and in writing. Communicates with Account Executives to ensure that Client data is gathered in a timely manner. Responds to client/account management requests to update/change client information and ensures that all changes are made within operational guidelines and accurately support all other system related functions. Follows through on additional requests/projects as requested by Management. Requirements/Certifications: 1+ Years Accounts Receivable Experience including Billing, Reconciliations, and Collections. Solomon Experience a plus. Intermediate level MS Excel, Ten-Key by touch, must be detail oriented, decipher contract language, and compute billing adjustments manually. GED (Required) - High School (Required) - Associates Degree Preferred ?Work Schedule: Start Time: 08:00 AM End Time: 05:00 PM

Business Intelligence Developer Analyst

Raleigh, NC
Contract
Our client is seeking an expert business intelligence developer with deep experience in healthcare claims, eligibility & enrollment, and medical provider data to provide analytical support. Responsibilities: Monitor contract compliance of third-party vendors Assist in development of schedules of benefits and formularies Assist with the strategic direction for overall plan design You will work independently to gather business requirements from end users Identify data needs and delivery mechanisms Perform data discovery and data mining across large healthcare datasets Develop reports and dashboards for end users that are action oriented and easily understood Skills: Technical proficiency with SAS tools and expertise in health benefits management and associated data 5+ years experience data analysis using healthcare claims data 5+ years experience data analysis using healthcare eligibility & enrollment data 5+ years experience data analysis using medical provider data 5+ years experience using SAS tools to develop reports and dashboards Healthcare Insurance Experience/Domain Knowledge 5yrs SAS Visual Analytics 5yrs SAS Enterprise Guide 7yrs

ServiceNow System Administrator

Raleigh, NC
Contract
Our client is seeking a ideal candidate that will have proven implementation experience, a background in the IT Infrastructure Library (ITIL) business process, and working knowledge of IT operations. Past work experience with industry leading providers of help desk, IT service management, asset management, network and systems management or similar technologies a definite plus. The system administrators will perform fundamental administration and configuration tasks in the ServiceNow instance including, but not limited to, standard configuration, user administration, security, workflow, date management, and integrations. This role will manage the ServiceNow release cycle three times per year and is dedicated to working directly with ServiceNow application. Responsibilities: Personalize and create forms and fields Create new applications, modules, and tables Activate a plug-in Build reports, gauges, and homepages Set up Service Level Agreements (SLAs) and monitor SLA workflows Create and track Service Catalog requests, and items with variables Create, monitor, modify, and publish Service Catalog workflows with approvals Follow the notification process back to the Business Rule Import data into the instance Create and use update sets to facilitate moving customizations between your instances Search, populate, and customize the Knowledge Base Create an Access Control Rule (ACL) Create global controls for attachments and cookies Custom scripting Build third party software integrations Answering "how to" technical and application configuration questions Aiding in translating business requirements into technical requirements Facilitating roll out of new applications and modules Manage the ServiceNow system upgrades that occur three times per year Assisting in troubleshooting patch / release management issues Qualifications: The ideal candidate is a college graduate with Computer Science or similar technical degree (or is working towards such a degree) and would have a minimum of 1-2 years of experience with: Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.) 2yrs Web applications, networks, protocols and email (SMTP, POP3) 2yrs Basic understanding of ITIL v3 methodologies 2yrs Understanding of enterprise IT architecture 2yrs Working knowledge of relational databases 2yrs Experience with database manipulation via a programming language 2yrs Proven ServiceNow implementation experience 2yrs Impeccable time-management and record keeping 5yrs The ability to take complex end-user requirements to code 5yrs A positive can-do attitude & willingness to learn 5yrs A strong personal commitment to quality service 5yrs The ability to work independently and with a team 5yrs Excellent communication 5yrs Experience in these areas is a plus: LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. 2yrs Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0. 2yrs Web Services integrations. 2yrs

Help Desk Analyst

Raleigh, NC
Contract
Our client is seeking a Helpdesk Analyst to provide consultation, support, and/or training to clients of computer or other information technology based system. May provide routine and non-routine support for a broad range of information related technologies, or may provide in-depth support for a narrowly defined area of technology. Responsibilities: Performs account administration (create/modify Active Directory accounts, Exchange accounts and other user accounts). Analyzes information provided by HR personnel and Client Services technicians in order to create and/or modify accounts for new employees and/or existingemployees. Is able to use the information provided to assess data and application access. Is able to troubleshoot data and application access issues and adjust Active Directory properties as needed Distributes Agency-wide email communications and notices related to technology issues Maintains mainframe printer node configurations Serves as project team member and makes recommendations for routine problem solutions Work on special projects which require planning of how, when and who the task will be preformed Refers highly complex or difficult technical problems to a higher-level Technology Support Specialist or other technical resource for that particular technology questions Provides basic support of hardware, software, applications, internal and external users Serves as a technical resource on all standard desktop applications to 10,000+ computer users Instructs users via phone and/or email on the basic functionality of desktop applications Follows detailed procedures while making recommendations for routine problem solutions Enters information into call tracking system and monitors to ensure customer service needs are met for all computer and network related issues Communicates effectively in oral and written formats Promotes a positive customer relationship while working with other Helpdesk staff and high level Analyst and Specialists Schedules and Facilitates daily operations status calls Initiates Major Incident Process (MIP) communications and conference bridges Maintains Major Incident Logs Maintains employee directory Skills: Excellent verbal and written communication skills 5yrs Experience with HEAT Call Tracking or similar tool, Avaya or similar call distribution tool, Microsoft Windows, Office 2010/2013/2016, O365. 5yrs Experience and thorough knowledge in Active Directory administration, such as, creation/modification of accounts 5yrs Ability to manage tasks and meet schedules; ability to write technical documentation that is easily understood by staff and customers. 5yrs Excellent Customer service and teamwork 5yrs Ability to independently resolve routine and some non-routine problems. 5yrs Ability to solve problems and perform diagnostics on software and/or hardware 5yrs Ability to identify and understand reoccurring problems and recommends solutions. 5yrs Ability to follow complex and/or detailed technical procedures. 5yrs

Data Center Technician III

Glen Allen, VA
Contract
This position has potential of being contract to hire. Sponsorship will not be provided for this position. Our client is seeking a individual with extensive knowledge and hands-on support of distributed systems hardware platforms (HP, Dell, Sun, prevalent blade technologies) and operating systems (HPUX, Windows Server, Solaris and Linux), and experience (8 or more years) in both areas.  Procurement knowledge and experience, vendor management, and knowledge of data center best practices are also requirements. Individual will need understanding of cabling specifications and best practices for voice and data solutions, strong electrical theory, HVAC, security, raised floor and other best practices associated with managing an enterprise level data center. Individual must also possess thorough understanding of OSI model, and demonstrate proficient hands-on experience with multiple major information technology hardware platform (mainframe, distributed, microcomputer, telephony). Individual will be required to use a Data Center Visual Management tool to update and maintain raised floor plans from design through implementation and maintenance phases of project.  Responsibilities: Analyzes and resolves facilities related production issues. Documents and follows up on all issues to ensure customer satisfaction and stability. Engagement with operational platform teams and customer IT teams to support problem management activities including root cause analysis. Participation in creation and implementation of project designs. Participation in creation and implementation of security standards. Participation in on-call activities. Basic Qualifications: Experience in an applicable operations role including cabling systems, asset management, power and space management, or raised floor logistics. 9yrs Hands-on support of distributed systems hardware platforms (HP, Dell, Sun, prevalent blade technologies) and operating systems (HPUX, Windows Server, Solaris and Linux) 10yrs Certification in a facilities operations or engineering field Bachelors Degree in Computer Science MCSE, MCSA, ITIL Certification, Basic Unix, Basic SQL Experience in an enterprise level Data Center 10yrs Certification in hardware and software required. Excellent communication skills, both oral and written since position's audience includes technical, project and business resources. Must be proficient at managing multiple tasks and deadlines (often conflicting for priority) ITIL knowledge and experience preferred but not required. Candidates must be flexible with regard to work during either day or night shifts (potentially, 12-hour shifts as well): Shift: Days: front half = S, M, T & every other WED; back half = Every other W, TH, F & Sat Nights: front half = every other Sat, S, M, & T; back half = W, TH, F & every other Sat  

Middleware App Developer

Raleigh, NC
Contract
Our client is seeking a Middleware Application Developer to work onsite to implement middleware solutions for legacy and new applications. They will support agency staff in the expansion of electronic filing to include Estates and Trusts, a tax type that is currently processed by paper only. Due to staff turnover within the Java and Middleware Applications Group, a developer experienced with IBM Operational Decision Manager is needed to fill the gap while the team is rebuilt. The role will also augment existing staff that are not as experienced on the aforementioned products and enable them to gain experience and expertise in a complete development life cycle and ensure this work stays on schedule.  Responsibilities: Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. May function as a niche technical SME. Advanced experience in the required technical subject matter. Proven experience with a technical specialty across large and complex implementations and systems. Skills: The Technical Specialist is a senior level resource with specialized knowledge and experience in a specific technology. The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program. A minimum of five years of experience working with IBM Operational Decision Manager (ODM). Hands on experience developing and implementing solutions with ODM. 5yrs Preference given to candidates who also have experience implementing solutions with IBM Integration Bus, IBM DataPower Gateway, Publish-Subscribe (Pub/Sub), or similar products. 5yrs At least five years of experience in managing and leading technical teams. A demonstrated understanding of ITIL processes and working within the SDLC. 5yrs Ability to mentor less experienced technical personnel. 5yrs Advanced status reporting and communications skills that can go across levels in an organization. 5yrs  

Business Analyst (Elections)

Raleigh, NC
Contract
Our client is seeking a individual to support the Board of Elections requirement to fully modernize and replace the current Statewide Election Information Management System (SEIMS), by leveraging the states existing use of Microsoft 365 and Microsofts cloud solutions. The new SEIMS application will replace legacy capabilities and also automate manual business processes for six major components that include voter registration, voting, election event management, voting site management, board administration and systems functions. It will result in leaner elections administration by consolidating the current thirteen separate applications into one core application as a centralized web-based solution. The Senior Business Analyst will act as a consultant to: Elicit, document, and prioritize business needs Lead requirements-gathering sessions to define business and process requirements Assess the current state of a business process and identify attributes to improve about them Gain consensus with stakeholders new process designs Gather, scope, and document requirements Identify and document use cases or usage scenarios Identify business line dependencies and conduct impact analysis Advise IT and business stakeholders on pros and cons for different solutions Perform other duties as assigned to complete project tasks and requirements Responsibilities: Gathering, refining and documenting detailed business requirements Documenting as is and to be business process flows Use Case documentation User Story documentation Business Rules and Functional Requirement documentation Defining Acceptance Criteria for each requirement Ability to review Functional Design to ensure it meets requirements Leading and mentoring less experienced business analysts Requirements: Election Systems Experience (mandatory) 2yrs Gathering and documenting business requirements (mandatory) 10yrs Writing detailed Business Requirements and Functional Design documentation (mandatory) 5yrs Working directly with senior stakeholders to determine improved business solutions (mandatory) 5yrs Working with cross functional teams (mandatory) 5yrs Creating process flow diagrams (mandatory) 5yrs Excellent verbal and written communication. Candidate should be able to communicate well with project managers and stakeholders. Good knowledge of business processes (mandatory) Ability to work independently as well as collaboratively (mandatory) Strong analytical skills (mandatory) Excellent verbal and written communication skills, native English speaker and writer or equivalent (mandatory) Experience serving as the Lead Business Analyst on combined team of analysts and developers 1yr Strong understanding of the CRM Platform and its functional modules 1yr Delivering and leading end user training sessions 1yr Microsoft Dynamics CRM Certification (desired) Knowledge of Agile methodologies (SCRUM) (desired) BSc in Business, Engineering, Computer Science or related field, or commensurate experience

Solutions Architect II

Richmond, VA
Contract
This position has potential of being contract to hire. Sponsorship will not be provided for this position. Qualifications: Software development experience 5yrs Strongly skilled at designing and delivering distributed systems leveraging Micro-services principles Passionate about hands-on coaching and development of junior engineer teammates Self-starter with a strong passion and aptitude to learn Deep history of developing software using object-oriented languages and open source frameworks including Java and Spring Significant experience developing REST APIs Excited to utilize re-use development principles Embraces agile software craftsmanship practices like TDD, ATDD and Emergent Design Fluent with Git version control system Excellent teamwork and collaboration skills Excellent oral and written communication skills Proficient with AWS Cloud services and application deployments Understanding of SQL and No SQL Database Technologies such as PostgreSQL and MongoDB Preferred Qualifications: Expertise with Kafka messaging and streaming technology Knowledge of Container technology using Docker Familiarity with building CI/CD pipelines with open source technologies such as Jenkins, Docker, Maven and Ansible Exposure to Financial Services and Banking concepts

Solutions Architect III

Richmond, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Qualifications: Software development experience 7yrs Strongly skilled at designing and delivering distributed systems leveraging Micro-services principles Passionate about hands-on coaching and development of junior engineer teammates Self-starter with a strong passion and aptitude to learn Deep history of developing software using object-oriented languages and open source frameworks including Java and Spring Significant experience developing REST APIs Excited to utilize re-use development principles Embraces agile software craftsmanship practices like TDD, ATDD and Emergent Design Fluent with Git version control system Excellent teamwork and collaboration skills Excellent oral and written communication skills Proficient with AWS Cloud services and application deployments Understanding of SQL and No SQL Database Technologies such as PostgreSQL and MongoDB Preferred Qualifications: Expertise with Kafka messaging and streaming technology Knowledge of Container technology using Docker Familiarity with building CI/CD pipelines with open source technologies such as Jenkins, Docker, Maven and Ansible Exposure to Financial Services and Banking concepts

Full Stack Engineer II

Richmond, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Responsibilities: Responsible for the overall system design. Documents development requirements for database, applications, and operation system environment. Consults with end users to test and debug applications to meet client needs. Serves as expertise in all aspects of designing and application development. May conduct training to IT Staff. May provide consultation on complex projects and is considered to be the top level contributor/specialist. Typically reports to a manager or head of a unit/department. Performs a variety of complicated tasks. Qualifications: Python, Angular, Postgres & development stack is required Amazon & DevOps stack is desired Amazon AWS 4 yrs Amazon RDS4 yrs Angular 2 4 yrs API & Applications 6 yrs API Development 4 yrs Bash 4 yrs DevOps 2 yrs Django REST framework 4 yrs Full Stack Developer 4 yrs Jenkins Pipeline 2 yrs Node.js/Express 2 yrs PostgreSQL 9.X 4 yrs Python 6 yrs SQL Queries 2 yrs

IT Project Coordinator II

Richmond, VA
Contract
The Project Coordinator will be in charge of assisting our client's Project Managers/Scrum Masters in organizing their ongoing projects. This task involves monitoring plans, and timelines, organizing and participating in stakeholder meetings, and ensuring that project deadlines are met.  Responsibilities: Manage Release process including change orders Documenting and following up on important actions and decisions from meetings Maintaining and monitoring plans and schedules Organizing, attending and participating in stakeholder meetings. Preparing necessary presentation materials for meetings. Ensuring project deadlines are met. Determining project changes. Providing administrative support as needed. Organizing details for program, IT background to submit change orders, change management experience is also great for this role.   Requirements:  Bachelor degree in business or related field of study.  Three years experience in related field.  Exceptional verbal, written and presentation skills.  Ability to work effectively both independently and as part of a team.  Knowledge file management, and other administrative procedures.  Ability to work on tight deadlines.  HPSM (inventory tool) & JIRA experience would be a plus.  

Data Analyst III

Richmond, VA
Contract
Responsibilities: Responsible for the design, development and administration of transactional and analytical data constructs/structures. Included within those responsibilities are the areas of data access and delivery technologies. Includes expertise in data quality, data organization, metadata, and data profiling. May provide technical support on data warehouse teams. Data set sizes are usually huge (in excess of hundreds of millions of records). Demonstrated ability to move from one sequential assignment to the next (work environment and priorities can change quickly depending on business needs). Demonstrated ability to move data between production systems and across multiple platforms. Top Skills: Python, SQL - web development w/ angular 

Eligibility Processor I

Maryland Heights, Missouri
Contract
Responsibilities:   Creation and maintenance of member and provider eligibility records. Research and reconcile authorization data to ensure accuracy. Perform manual entry of authorizations into various client systems. Comfortable with high degree of contact with case managers, client contacts, and providers. Evaluates data and determines what process is required for specific systems and accounts. Processes member enrollment and change of coverage requests. Verifies provider contractual status. Corresponds with contacts regarding member and provider data. Resolves problems with automated transmission of authorizations. Responsible for timely and accurate keying of authorizations in client systems. Requirements: General punctuality and attendance, as well as good attitude and willingness to learn are absolute musts General computer literacy (email and basic Excel)  Minimum of 1 year customer service, claims, or general office experience Proficient with MS Office software Ability to type 60 WPM Strong ten key user Results and solution oriented not afraid to ask questions  

Database Adminstrator III

Glen Allen, VA
Contract
Responsibilities: Responsible for the design, development and administration of transactional and analytical data constructs/structures. Included within those responsibilities are the areas of data access and delivery technologies. Duties include performance tuning, monitoring, software installs and upgrades,  shell scripting, and physical and logical database design. Develops advanced domain specific technology solutions and guides their development into a final product Requirements: Includes SNOWFLAKE, Teradata, DB2, SQL Server, and DMS II. Retail Bank data warehouse is preferred. Familiarity with Tools like AbInitio, DataStage, Informatica, etc. Familiarity with Web Applications Hands on experience with Microsoft Windows XP or higher version. Hands on experience with Microsoft Office Word and Excel. Financial Services Experience 3+ years Experience, Knowledge of other Oracle advanced features  Familiarity with other data bases, web applications and or other programming language Experience in implementation and design Ability to effectively communicate across multiple levels (Executive Sponsors to team members).

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