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Applications Analyst - Expert

Raleigh, NC
Contract
Our client is seeking an Application Analyst who develops, implements and tests application software that integrates and enhances the Enterprise Resource Planning (ERP) system. Responsibilities and Duties: To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Maintains the ERP and related systems to comply with security standards. Responsible for day-to-day operations of the ERP system including resolving problems and issues. Designs and develops reports to meet user data requests. Maintains a growing library of reports and dashboards. Resolves issues and users request by implementing programming modifications to existing applications and programs. Performs basic database administration tasks using advanced queries and data modifications. Installing, upgrading, repairing, and implementing applications related to the ERP. Analyzing business needs and makes recommendations for modifications to the ERP and related systems. Manage projects during the entire lifecycle of designing, planning, implementing and supporting applications. Performs quality assurance and testing of ERP systems. Provides training and expertise to customers and junior staff members. Develops and maintains documentation of complex procedures and tasks. Qualifications: Working knowledge of relational databases. Working knowledge of Unix/Linux OS environment. Hands on experience with complex programming languages. Ability to work independently and resolve issues with little supervision. Demonstrated experience in the development of technical and user documentation. Excellent customer service skills and ability to communicate clearly and effectively to a wide variety of audiences. Awareness of project management skills with ability to multi-task and set priorities within tight timelines and high client expectations. Ability to define requirements, troubleshoot and support users. Good analytical, customer service and team-oriented interpersonal skills. Ability to manage multiple high priority initiatives in a fast paced, highly technical environment. Ability to demonstrate excellent technical skills. Ability to maintain records accurately and meet deadlines consistently. Requirements: Associates Degree 3 Years related experience. 1 Year experience administering and programming in an ERP. Ability to work nights, weekends, or holidays as needed. Preferences: Associates Degree in IT related field. Ellucian Colleague Administration and Programming experience. ITIL Foundation, ISO and/or Six Sigma certification.

Reports Developer-Senior

Research Triangle Park, NC
Contract
Astyra seeks a contractor to assist with the design and implementation of reports using Curam Software, Inc. products. Employee will analyze and identify reporting requirements for the Case Management System reports and develop recommendations to effectively report data of mid to high-level complexity related to varied business metrics and for designing, coding, testing, debugging, and documenting reporting solutions, while enhancing existing reports to ensure that solutions continue to meet business needs. Employee must understand the underlying data sources (databases) and interpret requirements provided by the business to analyze operational issues and develop appropriate diagnostic and/or tracking data via reports and dashboards. These include but are not limited to: Report queries, report layouts, any necessary supporting data structures, and Extract Transformation Load required to populate the data structure. Duties also include gathering and documenting requirements for new reports and changes to existing reports, extraction or collection of data for performing queries and writing reports, and developing and analyzing operational performance metrics and reports to ensure the quality and integrity of extracts through the use of validation and audit strategies. Employee will be responsible for status reporting to the Project Manager and for adhering to policies and procedures. Required: Experience programming and design of large-scale web-based distributed systems. Required 5 Years Experience using Oracle, Oracle Utilities, ETL tools such as Oracle Warehouse Builder (OWB) or Oracle Data Integrator (ODI). Required 5 Years Experience with SQL scripting and Relational Database Modeling. Required 5 Years Experience with structured system development methodologies. Required 5 Years Good communication skills both oral and written and ability to maintain effective working relationships with end users and staff. Required          Experience with Business Intelligence tools such as Business Objects or BIRT. Highly desired 5 Years Data Warehouse experience. Highly desired 2 Years Curam experience. Highly desired 2 Years  

O&M Reports Developer

Research Triangle Park, NC
Contract
Astyra seeks a contractor to assist with the design and implementation. The resource will analyze and identify reporting requirements for the Case Management System reports and develop recommendations to effectively report data of mid to high level complexity related to varied business metrics and for designing, coding, testing, debugging, and documenting reporting solutions, while enhancing existing reports to ensure that solutions continue to meet business needs. The resource must understand the underlying data sources (databases) and interpret requirements provided by the business to analyze operational issues and develop appropriate diagnostic and/or tracking data via reports and dashboards. These include but are not limited to: Report queries, report layouts, any necessary supporting data structures, and Extract Transformation Load required to populate the data structure. Duties also include gathering and documenting requirements for new reports and changes to existing reports, extraction or collection of data for performing queries and writing reports, and developing and analyzing operational performance metrics and reports to ensure the quality and integrity of extracts though the use of validation and audit strategies. The resource will be responsible for status reporting to the Project Manager and for adhering to  policies and procedures. Required: Experience programming and design of large scale web based distributed systems. Required 7 Years Experience using Oracle, Oracle Utilities, ETL tools such as Oracle Warehouse Builder (OWB) or Oracle Data Integrator (ODI). Required 7 Years Experience with SQL scripting and Relational Database modeling. Required 7 Years Experience with structured system development methodologies. Required 7 Years Good communication skills both oral and written and ability to maintain effective working relationships with end users and staff. Required 7 Years Experience with Business Intelligence tools such as Business Objects or BIRT.      Highly desired 7 Years Data Warehouse experience. Highly desired 5 Years

Technical Specialist 3

Harrisburg, PA
Contract
Our client is seeking an individual to redesign and rebuild the RCTS application in a .NET environment, incorporating a number of new features while at the same time improving the functionality of many of the existing capabilities.This redesign would result in a much more efficient user interface and a new database structure that would better reflect the way remediation contracts are handled. The key objectives of the project are: A more robust application that is more closely aligned with records, tracks, and manages remediation contracts. A means of validating being billed the proper rates on the remediation contracts. The ability to store budgets in the same database and provide for tracking expenditures against these budgets Online Invoicing for Contractors. Skills: Strong communication skills. Required  Knowledge of accounting concepts. Desired 1-2 .Net 4.5 or greater. Required 2+ jQuery Required 2+ MVC Required 2 Javascript Required 2+ Entity Framework (with code first development) Desired 1+ C# Required 2+ WCF Required 1 SQL Server Required 3+ VSTS Required 2+

Technical Specialist 4

Harrisburg, PA
Contract
Our client is seeking an individual to redesign and rebuild the RCTS application in a .NET environment, incorporating a number of new features while at the same time improving the functionality of many of the existing capabilities.This redesign would result in a much more efficient user interface and a new database structure that would better reflect the way remediation contracts are handled. The key objectives of the project are: A more robust application that is more closely aligned with the way the records, tracks, and manages remediation contracts. A means of validating being billed the proper rates on the remediation contracts. The ability to store budgets in the same database and provide for tracking expenditures against these budgets Online Invoicing for Contractors. Skills: Strong communication skills. Required N/A Knowledge of accounting concepts. Desired 2-3 .Net 4.5 or greater Required 3-5 jQuery Required 3-5 MVC Required 2 Javascript Required 2+ Entity Framework (with code first development) Desired 1-2 C# Required 3+ WCF Required 2+ SQL Server Required 3+ VSTS Required 2+

Programmer 5

Harrisburg, PA
Contract
Astyra is seeking a Programmer responsible for analysis, design, coding, component and assembly testing of all application code. Programmers typically are involved in maintenance (including production support), enhancement and development work. Programmers have a range of skills and knowledge of the technologies. The Programmer works with the Functional Architect and Technical Architecture Specialist on an as needed basis to ensure that design and code meets customer requirements. Role Description: Proven track record of hands-on technical design and code work within large complex systems. Demonstrated technical expertise integrating a variety of diverse technical environments and cross-platform technologies. Proven ability to present complex technical constructs to business and non-technical users. Proven ability to collaborate with business users, project managers and technical architects. Leverages excellent written and verbal communication skills to develop new business process and programming solutions as directed by business and technical stakeholders. Develops application designs in support of the systems specifications and interfaces, perhaps in conjunction with application or technical architects. Required/Desired Skills: Object Oriented Programming Experience. (minimum 8 years). Java (experience with Eclipse and/or Rational Team Concert - minimum 8 years). Java Frameworks (JSF, EJB 3.1,- minimum 5 years). Design/Develop and unit test server-side JEE/Java Code. Very strong design and implementation skills in Java/JEE Technology. (minimum 8 years). IBM Jazz suite (i.e. Rational Team Concert, Rational Quality Manager) Experience (minimum 5 years experience). IBM Websphere Experience. (Minimum 5 years experience). Database Programming/SQL Experience with major DBMS (DB2, SQL Server, Oracle) (Minimum 2 years experience.). Web Services Experience (SOAP, RESTful) (Minimum 5 years experience) XML Experience (XML, XSD, XSLT). (Minimum 5 years experience) Superior analysis and troubleshooting skills. Superior oral and written communication skills. Application design; Required; 10 years experience. 4 year college degree or equivalent technical study with advance study. Highly desired Preferred Skills/Experience: Java Certification. Previous Application Development Experience and knowledge of Systems & Standards.

Business Analyst 5

Richmond, VA
Contract
Astyra is seeking an individual who will review, analyze, and evaluate business systems and user needs. Working with the business owner, and development team to formulate systems, which parallel overall business strategies. Experience with business process reengineering and identifying new applications of technology to solve business problems and make the business more effective. Familiarity with industry standards (including Legacy, Core, and Emerging) technologies, business process mapping, and reengineering. The applicant will assist in the preparation of project proposals which contain solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Write detailed description of user needs, program functions, and steps required to develop or modify computer programs. Facilitate the business requirement gathering for creating RFPs and SOWs. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions. The applicant will have familiarity with relational database concepts, client-server concepts, and web based solutions. The applicant must rely on limited experience and judgment to plan and accomplish goals. The applicant will perform a variety of tasks simultaneously working in a matrixed environment. A certain degree of creativity and latitude is required. BSA Role: Provide business analysis support for project requests making sure to examine build vs. buy options that may be available and align with business strategic goals. Work with technical teams to plan and conduct project design sessions prior to development iterations to identify and specify logical system design. Elicit and document business requirements, business processes and flows. Articulate and document user system requirements. Assist Product Owners with UAT, if needed. Make recommendations for the logical design of system enhancements. Understand how change to a component/application impacts the whole system. Work with Development Lead / System Engineer as liaison to communicate. business requirements. Have full understanding of business vision. Make recommendations to business on best practices. Ensure SDLC processes are being followed. Proficiency with MS Office 2013 (Word, Excel, Powerpoint, Visio). Document and gather requirements. Process Flows and Data Mapping. Cost / Benefit Analysis. Effectively facilitate meetings. Skills: MS Office Proficiency (Word, Excel, Powerpoint, Visio). Requirements gathering and documentation. Process Flows and Data Mapping. Cost / Benefit Analysis. Proven knowledge of Web Application Concepts. Proven knowledge of Client / Server Application Concepts. Effective meeting facilitation. Required: Experience implementing large scale projects. 7 yrs Writing and gathering requirements. 7 yrs Using JIRA or Rational tools. 5  yrs

SCCM Manager

Harrisburg, PA
Contract
Our client is seeking an individual who will maintain and enhance the existing enterprise SCCM infrastructure and participate in the design, implementation, and migration to future versions of SCCM. Responsibilities: Candidate must be able to plan, create, deploy, and monitor SCCM packages and OSD task sequences to devices on the network. Candidate will deploy monthly Microsoft security updates using SCCM and maintain compliancy of all networked systems. Candidate will develop custom reports and inventory data as it is requested as well as custom queries. The candidate will also develop and maintain SCCM system and end-user documentation. Required Skills: SCCM management in an enterprise network environment. SCCM package and application deployments in an enterprise network (AdminStudio experience big plus!). SCCM deployment of security patches and WSUS management. SCCM infrastructure design and deployment (MP/OP management, Peer/Branch Cache, MBAM, version upgrades) Advanced scripting ability with PowerShell. SCCM report and query writing. SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MOT} Microsoft Certification(s). Desired Skills: Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MOT} Microsoft Certification(s).

IBM Websphere Commerce Support

Harrisburg, PA
Contract
Our client is seeking an IBM Websphere Commerce Support person to assist with various changes to their E-commerce site. Qualifications: 7+ years experience in analysis, design, development and implementation of web-based applications with WebSphere Commerce Server (WCS) (Version 7 service Pack 9 preferred) using Java, J2EE, IBM WebSphere Commerce, XML and related web tools and technologies. Expertise in different WCS Store models particularly B2B and B2C business models and knowledge in Extended Sites business model. Expertise in Member, Catalog, Order and Marketing Subsystems. Strong technical and Hands on Experience in various streams of WebSphere Commerce Components (Apache SOLR, Data Load and Dyna-cache). Expertise with customizations to the store-front involving Controller commands, Task commands, Access Beans, Data Beans and Views. Expertise with customizations on the storefront with WebSphere Commerce SOLR Search. Expertise in OOB REST API in WebSphere Commerce Search. Strong skills in database programming involving DB2, Oracle and SQL Server Relational databases.

P4 IT Trainer

Research Triangle Park, NC
Contract
Our client seeks contract resources to assist with the training and implementation. The primary purpose of Training Developer is to analyze the system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support the implementation. Responsibilities: These positions will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners. Skills: Experience in curriculum design and developing training materials for adult learners. Required 3 Years Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required 3 Years Research and evaluate the case management software in order to translate the software functionality into effective learning materials. Required 3 Years Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed. Required 3 Years Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective. Required 3 Years Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint). Required 3 Years Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML. Required 3 Years Experience in computer-based training instructional design, with learning program design systems. Required 3 Years Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications. Required 3 Years Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. Required 3 Years Experience developing interactive media presentations that enhance the online educational experience. Required 3 Years Experience with adult learning practices, principles and procedures in classroom and on-line presentations. Highly desired Ability to assist with basic application software and hardware support. Highly desired Must have strong understanding of internet concepts and web technology. Highly desired Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. Highly desired

Programmer Analyst

Richmond, VA
Contract
SAP Developer Our client is looking for an SAP Developer to join their IT team located in Richmond, Virginia. The successful candidate will create or modify procedures to solve complex SAP projects or maintenance efforts. Under general supervision, this fully competent role works on fairly complex programs and performs systems design work. Responsibilities: Codes, tests, debugs, documents, and maintains those programs. Works company wide in a specific platform environment on a specific project assignment. Provides occasional functional guidance to less experienced Programmer Analysts.  Errors may cause minor delay, expense and disruption. Qualifications: Moderate experience in programming or systems analysis desired. ABAP Must have experience in S/4HANA. Other experiences and qualities desired include: Ability to participate effectively in interpersonal exchange and understanding, demonstrated ability to seek out and to understand customers' issues, conceptual thinking and reasoning abilities, demonstrated competency in logical and analytical thinking, experience in the adaptation to and the application of rapidly changing technology to business needs, demonstrated ability to perform as technical expert in field, ability to work independently, achievement orientation, self-starter, self-control, concern for quality, flexibility. Education: Bachelors preferred. Discipline: Business, Computer Engineering, Computer Science, Information Systems, Mathematic.

Network/Telecom Specialist

Raleigh, NC
Contract
Our client is seeking an individual to help support the Network Field Services team in the installation of CAT5/6 network cabling, fiber optic cabling and network switch installations. Responsibilities: Installing CAT5/6 and fiber optic cabling is the primary role. Installations may include working in attics, crawl spaces and office environments. Requirements: The Network Field Services team travels throughout the state to install the physical infrastructure to buildings. Travel includes leaving the office at 5:00 AM when necessary and occasionally returning back to the office after 7:00 PM and if needed spending a night out. CAT 5/6 Network Cable installation, termination, and testing. 5 yrs Fiber Optic cable installation, termination, and testing. 5 yrs Cisco Switch configuration. 5 yrs  

Systems Analyst Specialist

Richmond, VA
Contract
Our client is seeking an individual who provides technical consulting. Incumbents are top analytical experts in one or more highly specialized phases of applications systems analysis.  Responsibilities: Formulates or defines system scope and objectives.  Often acts as business experts and assists users in defining needs.  Recommends best technologies to enhance current systems.  Conducts system architecture and business information flow studies.  Recommends appropriate computer platforms, workstations and communication linkage required to support specifically related business processes and information flow. May act as a project work team/group leader. Is responsible for working company-wide in multi-platform environments on multi-project assignments. Guides and advises less experienced Systems Analysts.  Errors may cause significant disruption to operations or major costs. Qualifications: This level is staffed by individuals who have full technical knowledge of all phases of applications systems analysis. Experience in programming, task management and systems analysis desired. Education: Bachelors preferred Discipline: Business, Computer Engineering, Computer Science, Information Systems, Mathematics

Scrum Master III

Richmond, VA
Contract
Responsibilities: Support the product development process: Facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other activities as needed Scrum-related meetings: Track and communicate team velocity and sprint/release progress Maintain process documentation Ensure the development teams are practicing the Agile principles Support the Product Owner: Assist as needed with backlog maintenance Assist with internal and external communication, improving transparency, and radiating information Assist with prioritization and resolution of defects/bugs Support the product team: Participate proactively in developing and maintaining team standards, tools, and best practices Identify and remove impediments, prevent distractions Facilitate discussion and conflict resolution Empower the team to self-organize Qualifications: Bachelor's degree or combination of relevant education and experience Excellent interpersonal skills, ability to work with diverse personality types Ability to understand technical issues at a high level A thorough understanding of Agile software development methodologies, values, and procedures Exceptional communication, organization, and time management skills Ability to coach the team to reach their highest potential Collaborative approach to driving decisions Strong analytical and problem solving skills with a high attention to detail Must be a Certified ScrumMaster with 5+ years of project management experience and 5+ years of ScrumMaster experience

DynaTrace Performance Engineer

Research Triangle Park, NC
Contract
Our client seeks contractor to assist with the design and implementation of reports using Curam Software, Inc. products. Employee will work within a performance management team analyzing and monitoring a large enterprise class Java application. Duties include configuring and administering the Dynatrace Application Performance Monitoring (APM) suite of tools to support overall performance management efforts, proactively and reactively identify and troubleshoot any performance bottlenecks using the APM tools, and supporting performance testing efforts utilizing the APM tools in the performance test environment to proactively identify any performance issues prior to deployment to the production environments. Duties also include providing periodic reporting and metrics (scheduled and ad hoc) on the performance and health of the overall system and working with system administrators, middleware developers and DBAs to troubleshoot and tune performance related issues in the test and production environments. Experience designing, configuring, and implementing complex DynaTrace deep diagnostics solutions across complex Java enterprise platforms. Required 3 Years Experience with deployment and configuration of Dynatrace UEM agents including the ability to troubleshoot down to the individual user level. Required 3 Years Experience assisting business teams to establish policies, alerts, dashboards and custom configuration for visibility into the environment Required 3 Years Experience developing and documenting best practices in developing and deploying Dynatrace. Required 3 Years Good communication skills both oral and written and ability to maintain effective working relationships with end users and staff. Required                                                                                Strong knowledge of database concepts. Highly desired 3 Years Experience with WebSphere Application Server. Highly desired 2 Years Understanding of Java development practices and development experience. Highly desired 1 Years Understanding of UNIX (AIX preferred) operating systems. Highly desired 1 Years Hands on experience with HP LoadRunner. Highly desired 1 Years

Technical Specialist 3

Harrisburg, PA
Contract
Our client is seeking a Technical Specialist with specialized knowledge and experience in a specific technology such as SharePoint development or an SAP specialist. The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program. Role Description: Advanced experience in the required technical subject matter. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. May function as a niche technical SME. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Skills: Development Team member experience. Required 10 Years Experience as a Team Lead. Required 3 Years Java Application development. Required          Web Services Development (Soap/Rest). Required          Java J2EE. Required          Spring/Hibernate - open-source Java framework. Required          J-Query experience. Required          JSP experience. Required          Rational/Eclipse experience.  Required          Oracle/Relational Database experience. Required         

Functional Architect

Harrisburg, PA
Contract
Our client is seeking a Functional Architect. The Functional Architect is the functional expert for an application. Responsibilities: The Functional Architect is also responsible for bringing an understanding of business systems to the team supporting or interfacing with the application. The primary responsibility of a Functional Architect is to provide expertise in the business process supported by the application, to review designs, to recommend improvements, and to provide scripts and guidance during the testing process. The Functional Architect helps the Programmers establish a clear understanding of the business functional requirements and reviews the designs to ensure they meet those requirements. The Functional Architect must understand all aspects of the specific application(s), and the underlying business process. Contained in the experienced role is the task of coordinating with other Functional Architects to define technical requirements and long range plans for meeting customer requirements. Role Description: Ensures that overall application designs remain within project scope. Works with customer business units to understand their business processes. Ensures business requirements are supported by the software. Analyzes, defines, and documents how the applications will support functional and business requirements. Understands supporting/interfacing system applications. Understands prioritization work based on business needs request/releases for work affecting an application. Communicates and resolves application interface issues with other Lead Functional Architects as needed. Organizes and prepares work effectively to facilitate proactive resolution of problems. Identifies and initiates continuous improvement opportunities. Understands specific business needs and overall business strategy of the business customer. Analyzes, determines, and documents functional requirements. Conducts impact analyses of business requirements on the system. Participates in design of application. Participates in design code and test reviews as appropriate. Provides inputs to test planning. Completes assigned tasks. Qualifications: Communicates accurate and useful status updates. Follows quality standards. Able to work in a team environment. Strong communication skills; both written and spoken Interprets and understands user requirements/design specifications. Reviews and understands team work plan. Identifies and tracks issues, risks and action items affecting own work and work of team. Anticipates and resolves issues specific to the team. Skills: Experience as Business or Functional Analyst. Required 3 Years Experience with Rational/Eclipse. Required 3 Years Should be able to write functional specs along with test scripts. Required 3 Years Programming skills to automate testing scripts, complete code reviews. Nice to have    Relational Database knowledge is plus. Nice to have   

Enterprise Tech Writer/Trainer

Raleigh, NC
Contract
Our client is seeking an Expert-level Tech Writer/Trainer to develop documentation, training material and conduct end-user training. Description (including, but not limited to): Developing and/or maintaining the following types of documentation:  Communications for diverse stakeholder groups. System documentation and release notes. User manuals and training guides. Installation guides. Computer operations and program maintenance manuals. Conducting End-user Training on IT applications. Expected Skills: Able to work without assistance. Provide leadership to others. Able to manage highly complex work efforts. May have advanced education. May have extensive industry experience. Required: Experience working in a fast-paced (preferably Agile) IT environment. Required 5 Years Experience translating technical information into clear, concise documents to be used by technical and non-technical personnel. Required 7 Years Experience documenting communications, minutes, agendas, and presentations for stakeholder groups. Required 7 Years Experience documenting system documentation, requirements, and release notes. Required 7 Years Experience documenting, installation guides, computer operations, and program maintenance manuals. Required 7 Years Experience documenting plans for testing/QA and backup/recovery/restart procedures. Required 7 Years Experience documenting status reports, standard operating procedures (SOP), and policies and procedures. Required 7 Years Experience documenting plans for training, training materials, user manuals and training guides. Required 7 Years Experience conducting User Training on IT applications. Required 5 Years

Business Analyst 3

Harrisburg, PA
Contract
Our client is seeking a Business Analyst responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.  Role Description: Experience conducting Facilitated Workshops for requirements analysis. Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN). Knowledge of formal requirements gathering methodologies. Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures. Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements. Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted. This deliverable can also reflect how the product will be designed, developed, and define how test cases must be formulated. Experience developing Quality-of-service (non-functional) requirements - requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability. Experience developing Report Specifications - define the purpose of a report, its justification, attributes and columns, owners and runtime parameters. Experience developing Requirements Traceability Matrix - a cross matrix for recording the requirements through each stage of the requirements gathering process. Strong organization and writing skills. Experienced developing graphic representations of complex business processes. Required: Manager highly prefers candidates local to the Harrisburg Area. This position may require travel. Overnight travel may be required. This position requires someone with superb written and verbal communication skills. Interview process should consist of a phone screen with the hiring manager followed by an in-person interview with the hiring manager. 3+ years iOS mobile experience.  7 years' experience using formal requirements gathering methodologies in an agile environment. Skills: 4 year college degree or equivalent. Highly desired  Experience developing business, functional, and non-functional requirements.    Required 7 Years Experience developing Requirements Traceability Matrix. Required 7 Years IIBA-certified Business Analyst. Highly desired     

Project Manager

Raleigh, NC
Contract
Astyra is seeking a short term Expert Project Manager to lead the development and implementation of a complex IT solution within an Agile program delivery structure. The person must demonstrate an extensive track record managing projects delivering large projects within a complex, matrix organization. Required to have extensive knowledge and experience managing projects for developing systems using the Agile Scrum framework. Must have excellent communications skills, must be well organized and exhibit excellent follow-up and follow-through skills. Position duties include but are not limited to the following: Provide leadership in managing a large scale, complex project within the Agile Scrum framework. Ability to work with Scrum teams to develop project plans, roadmaps, and manage the product (feature) backlog. Knowledge and competency in the project schedule building process, including techniques for estimation, developing contingency and Agile product/feature backlog. Manage the critical day-to-day operational elements of assigned project including: project vision/objectives, financials, scope, quality, schedule, resourcing, vendor management, dependencies, risks, status reporting, stakeholder engagement, business readiness/organizational change management, value realization necessary to deliver specified requirements, objectives and value. Document the project charter, roles, tasks and measures of success. Provide leadership by facilitating project definition, planning, budgeting, scheduling and resource planning to accomplish project objectives while managing applicable scope, quality, time and cost constraints. Ensure smooth project progression by effectively defining/managing the project plan (MPP), phase gate reviews, change requests and stakeholder status reporting. Provide leadership, vision and direction for both project team and business partners while working cross-functionally to solve problems and implement changes and ensure appropriate and professional communication among stakeholders. Manage projects throughout the project lifecycle. Evaluate progress and quality, manage issue resolution process and take corrective action, as necessary. Ensure adherence to the Project Management Office and other applicable policies and procedures. Develop quality business relationships so that client needs can be anticipated and addressed. Proactively develop innovative approaches, risk mitigation strategies and quality control. Actively engage in development or oversight of the development of all documentation for project. Qualifications: The position requires the ability to work well in a team environment, as well as skills to facilitate communication, team focus, influence, service-oriented, problem-solving, analytic thinking, planning, personal development and decisiveness. Using these attributes, the candidate will communicate individual roles and project/program expectations for both internal and external teams, develop detailed project plans and schedules. Provide work direction and leadership to assigned projects or programs including sub projects and at times, individual project members. Including scheduling, assignment of work and review of project efforts using a strong blend of Project Management business analysis and technical experience. This position also monitors and audits project or program milestones and critical dates to identify potential jeopardy of project schedule and identifies ways to resolve schedule issues, provides required project status reporting, assesses variances from the project plan, gathers metrics, and develops and implements changes as necessary to ensure that the project remains within specified scope and is within time, cost, and quality objectives. Skills: At least 7 years of project management experience, preferably with large, complex automation implementation efforts in an Agile development framework.          Required 7 Years Minimum of 7 years of experience managing projects implementing large multi client n-tier client/server systems. Required 7 Years Proven track record of delivering IT projects within budget, scope and schedule. Required 7 Years Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability. Required          Hands on experience managing project risk, cost, schedule, quality, testing, and communications. Required          Solid work experience with project management tools (e.g. Microsoft Project).   Required 7 Years Hands on experience managing application acceptance testing. Required 5 Years Demonstrated technical architecture/infrastructure knowledge and experience with multiple hardware platforms and operating systems. Required          Experience with MS Office. Required          PMI certification Project Management Professional (PMP). Highly desired  Demonstrated presentation and training skills. Required          Demonstrated oral and written communication skills. Required          Solid work experience managing implementation projects in the healthcare arena working with multiple stakeholders.  Highly desired  7 Years Experience managing implementation projects that used .NET, Java, XML, HTML, CSS, VBScript, JavaScript, IIS. Highly desired  5 Years Solid work experience managing projects implementing healthcare systems including applicable data transmission and interface requirements. Required  7 Years Certified Scrum Master (CSM) or Agile Certified Practitioner (ACP) or Certified Product Owner (CPO). Highly desired 

Java Developer III

Richmond, VA
Contract
The possibility of conversion for the right candidate. Must be currently eligible to work in the US without sponsorship. Our client is looking for Software Engineers for their agile teams to deliver working software for the Recoveries Business in US Card in support of the product development for the new future state platform. Responsibilities: Team members will be responsible for end to end development (Data modeling, back-end services and APIs, writing automated test scripts) in all phases of the system development lifecycle (story refinement, analysis, design, develop, test and deploy) utilizing agile delivery methodology, adherence to existing process guidelines and production support of implemented capabilities. The team will be co-located with its business partners and engage with other teams both in Recoveries and outside Recoveries. Basic Qualifications: 5+ years experience in software development. 3+ years experience in in application development using Java, J2EE, Linux. Experience developing REST APIs. Experience with Spring. Experience with Agile and Agile Craftsmanship practices including TDD/ATDD, Paired Programming and Emergent Design. Excellent teamwork and collaboration skills. Strong oral and written communication skills. Preferred Qualifications: Experience with deploying applications to the cloud (AWS). Experience with Micro-services Architecture. Knowledge of Domain Driven Design. Experience with Git version control system. Experience in DevOps and using CICD tools and processes (such as Jenkins, Maven, Ansible, Consul, Docker). Experience with messaging tools such as Kafka, AWS SQS. Familiarity with Financial Services and Banking concepts.      

Project Manager 4

Harrisburg, PA
Contract
Our client is seeking an individual to provide program/project management support. The selected contractor must be familiar with a variety of the project management methodologies and rely on experience and judgment to plan and accomplish goals. They will have proven experience in leading projects to successful implementation. They consult with the client to define needs or problems, conduct research, perform studies and surveys to obtain data, and analyze problems to advise on or recommend solutions, utilizing knowledge of theory, principles, or technology of specific discipline or field of specialization. The Program Manager will drive entire initiatives from start to finish ensuring that the project is completed on schedule and that the final project meets business, technical and established quality requirements. Generally, the contractor will: Manage, coordinate, and establish priorities for complete life-cycle of various iCIS-related projects. Design project plans which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel. Be accountable for the approval and sign-off of the project plan. Facilitate and adhere to project governance. Identify return on investments of key activities. Manage scope of the project and gain agreement and approval of any scope changes. Build and maintain relationships with key stakeholders. Direct work planning and scheduling design work. Develop project plan including project management plan, scope statements, work performance measurements, activity and milestone lists, project schedule, cost performance baselines, quality management plan, quality baseline, human resource plans, team performance assessments and communication management plan for project. Manage and track project status against project plan(s). Serve as primary point-of-contact for all project related issues and resolution of issues. Coordinate and present proposals as needed. Identify and manage project risks and develop risk mitigation strategies, track to closure. Anticipate issues and proactively address them. Resolve conflicts with sensitivity and tact. Coordinate the establishment of program standards and program specific procedures with team leads. Assure project compliance with standards and procedures. Capture and report required program management metrics/benchmarks. Tailor and baseline project templates. Develop and facilitate achievement of program service commitments and performance metrics. Ensure that all tasks add value and support the strategic direction of the department. Communicate to team members how their work relates to and helps to achieve project objectives. Plan for project specific training and orientation. Monitor project milestones and phases to ensure projects are on schedule. Take corrective action if a project begins to slip its schedule. Prepare routine status reports for project team, team leads, executive staff, and stakeholders. Analyze and distribute reports on program metrics associated with work items related to improvement measures. Provide regular status reports on team progress. Skills: Experience with formal project management methodology. Required 8 Years 4 year college degree or equivalent technical study. Highly desired Experience managing, coordinating, and establishing project priorities for complete life-cycle of various projects. Required 8 Years Experience developing project plans and defining major tasks and milestones, based on scope, resources, budget, and personnel. Required 8 Years Experience managing project scope and scope changes. Required 8 Years Experience in project status reporting. Required 8 Years

IT Project Coordinator II

McLean, VA
Contract
Our client is seeking an individual to provide administrative support for both associate and pool project managers leading IT development or IT technology projects in IT. Qualifications: Experience providing administrative support for IT development or IT technology projects. Familiarity with IT environment and technology terminology. A working knowledge of the IT development life cycle. Proficient in the use of the Microsoft Office products: Outlook, Word, Excel. Basic skill set in the use of Microsoft Powerpoint, Visio, and Project. Familiarity with running a project following the Agile and Phased/Waterfall methodologies including both Technology and Non-technology projects. Familiarity with Clarity or a similar project portfolio management tool. Ability to support multiple project managers concurrently based on size and complexity of projects. Number of stakeholders: Scope and impact effects more than one group of stakeholders Location of stakeholders: Centralized at one site, with few dispersed members Number of departments: One to three departments. Some financial services industry experience. Can be responsible for 2 - 4 projects. Some exposure to agile concepts preferred. Exposure to formal project management methodologies. Project Coordination Tools: Demonstrated ability to use tool setsSoftware tools. Moderate experience with MS Office suite. Provides clear concise communication within project team. Prior experience working with outside Third Parties Soft Skills: High energy Great communication skills. A PM BG Required: MS PowerPoint  MS EXCEL  A candidate with JIRA experience is HIGHLY preferred If candidate has G-suite experience, that would be a plus. Ideal candidate will have a Project Management BG. Hours are from 8-5pm or 8:30-5:30pm M-F for a 40 hour work week.  

IT Enterprise Business Analyst

Raleigh, NC
Contract
Our client seeks a Senior level Business Analyst and Tech Writer to support the Business process analyses and Requirements gathering towards implementation of the Enterprise System. Primary tasks include: Identify and document business processes and data flows. Document detailed business requirements related to the business processes. Conduct detailed analysis between the business requirements. Document the gap analysis, and assist with development of project artifacts including test plans. Additional tasks are documenting and tracking the requirements traceability, participating in user acceptance testing, and project level documentation. At least seven years of progressive experience with the following: Extensive knowledge of applicable business information systems, business system analysis techniques and testing methodologies. Demonstrated experience in gathering business requirements and developing of business rules and process flows. Proven experience with business process design, definition and/or re-design. Experience with industry standard Business Analysis methodologies and problem solving. Experience in developing test scenarios and test cases and execution of user acceptance testing. Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project. Excellent communication skills (both verbal and written) and ability to facilitate small-to-large meetings. Demonstrable analytical skills and an attention to detail.           Excellent creative thinking and problem solving skills.                Proactive, quality oriented, with demonstrated leadership and team building skills. Hands on experience in solution testing using industry standard tools.               Experience writing procurement documents including RFP. Nice to have

Help Desk Analyst

Research Triangle Park, NC
Contract
Our client is seeking an individual who will support the application by assisting outside customers who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role. This position acts as a member of the Operations and Maintenance Support Team responsible for monitoring system issues by diagnosing the root cause and resolving issues for escalated user issues from Tier I triage analysts. Issues may be mitigated by engaging appropriate business/policy staff, software developers and/or client implementation specialists. Responsibilities: Positions work with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments. Positions may recommend product and process improvement strategies based on perceived trends or patterns in field issues. These positions will be a liaison between Business, Program Management, System Development and A&I Tech Architects to coordinate any system change requests being created, budgeted, approved and implemented. Skills: Experience and knowledge of browser-based applications. Required 3 Years Experience researching, analyzing and interpreting automated system problems. Required 5 Years Experience working in a Application/Production Support based (not hardware) help desk environment. Required 3 Years Working knowledge of social services and Medicaid programs and systems. Desired 3 Years Broad knowledge of the application and functionality. Desired 3 Years Experience writing and running SQL queries. Highly desired 5 Years Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions. Required

SharePoint Developer/Administrator

Raleigh, NC
Contract
Our client is seeking and individual responsible for identifying user requirements including scope and objectives, data required, and interfaces needed by participating in business analysis and the development of requirements, independently converting requirements into technical specifications used to code/develop automated work flows using one or more programming languages. This position collaborates with other Application Developers to establish complex internal processes for developing programming, quality assurance and documentation standards. Responsibilities and Duties: To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Responsible for identifying moderate to complex business requirements from college stakeholders and translating them into workflows and specifications for creating automated solutions. Accountable for defining technical specifications for selection of new software or modifications to existing software applications. Upgrades, repairs and replaces in-house and/or third-party applications as needed. Responsible for troubleshooting legacy web-based applications, scripts and adjacent systems. Tests and installs new applications into production as needed. Performs efficient, high quality coding in the appropriate programming language to manage data and processes. Responsible for the design, development and implementation of web services, comprised of Representational State Transfer (RESTful) and/or Simple Object Access Protocol (SOAP) based HTTPS endpoints for use in both custom applications and integration with third-party APIs. Responsible for creating detailed documentation to be utilized by both technical personnel and end-users. Accountable for maintaining revision controls for supported software applications. Responsible for performing routine to moderately complex database administration tasks. Provides project management best practices in supporting all facets of the software development life cycle. Collaborates with System Administrator in performing Windows/Unix/Linux systems programming/administration tasks. Researches and stays current of security threats and vulnerabilities and assists in developing mitigation strategies. Responsible for preparing guidelines and test scripts for end users to conduct proper testing and quality assurance on business processes. Closely collaborates with System Administrators with installing, configuring and testing servers in a variety of operating systems including Linux, Unix and Windows. Accountable for maintaining data integrity and security for supported software applications including monitoring of critical services. Provides guidance and mentoring to Application Developer I personnel as needed. Skills: SharePoint 2013 development. Required 2 Years SharePoint 2013 Administration. Required 2 Years Exposure to Ellucian Portal. Desired 1 Years Associate's Degree. Required         experience writing SQL statements in one or more relational databases (MySQL, Oracle, SQL Server). Required 2 Years experience with knowledge of Windows or Unix/Linux development environment. Required 2 Years

Medical Call Center (CSR)

Richmond, VA
Contract
Job Title: Call Center Customer Support Hero We are hiring, and you could be our next voice!  We are seeking outgoing individuals who love helping people and want to work in a call center environment conducting healthcare preauthorization. This temp-to-hire position must be filled urgently and is located in Richmond, Va. A typical day in this role involves: Accurately logging and retrieving information on a computer Meeting or exceeding call volume guidelines Investigating and resolving customer problems Responding to customer inquiries and requests in a timely and professional manner Having a sense of urgency in our fast-paced call center Interacting with hospitals, physicians, beneficiaries, or other program recipients. …...and most importantly:   Providing an energetic and educating conversation with our customers and clients :) If you have: A High School diploma or equivalent Knowledge of medical terminology 1-2 years of customer service/telephone experience Can speak English fluently You’re our perfect candidate! Bilingual English-Spanish is a plus. Apply today and begin your career with Astyra! *You will be required to sit for extended periods of time; key and/or control objects; occasionally lift and/or move objects weighing up to 15 pounds; use a personal computer and communicate effectively with internal and external customers. Astyra is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

UI/UX Developer

Harrisburg, PA
Contract
Responsibilities: Collaborate with Project Team (Business Analysts and Technical Architects) to define and implement innovative solutions for the project direction, visuals and experience. Execute all visual design stages from concept to final hand-off to technical team. Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks. Create wireframes, storyboards, user flows, process flows and site maps with responsive UI to effectively communicate interaction and design ideas. Present and defend designs and key milestone deliverables to peers and executive level stakeholders. Conduct user research and evaluate user feedback. Establish and promote design guidelines, best practices and standards with reusable UI perspective. Requirements: 4 year college degree or equivalent technical study desired Proven UI experience. Required 8 Years Demonstrable UI design skills with a strong portfolio. Required 5 Years Solid experience in creating wireframes, storyboards, user flows, process flows and site maps. Required 5 Years Proficiency in visual design and wire framing tools with 5 years of experience. Required 5 Years Proficiency in HTML, CSS, and JavaScript (including latest versions like HTM5, CSS3 etc.) for rapid prototyping with 5+ years of experience. 3 years of experience with automated/manual UI testing tools Ability to design responsive web user interfaces for web applications using Java (JSF) as well as .NET frameworks. Required 3 Years Experience with PrimeFaces 5.3 components suite is desirable. Excellent visual design skills with sensitivity to user-system interaction. Ability to present your designs and sell your solutions to various stakeholders. Ability to solve problems creatively and effectively. Ability to multi-task, prioritize and manage commitments and deadlines in fast-paced environment. Ability to work directly with the business team to set expectations and manage workload and deadlines with changing and competing priorities. Up-to-date with the latest UI trends, techniques, and technologies. Overall 5+ years of experience in the UI/UX and/or BS/MS in Human-Computer Interaction, Interaction Design, or related. Experience working in an Agile/Scrum development process. Ability to read, write and speak clearly in English and to effectively present ideas and concepts in a visual or verbal manner.

Curam Reports Developer

Research Triangle Park, NC
Contract
Our client seeks a contractor to assist with the design and implementation of reports using Curam Software. products. The selected candidate will analyze and identify reporting requirements for the Case Management System reports and develop recommendations to effectively report data of mid to high level complexity. This is related to varied business metrics and for designing, coding, testing, debugging, and documenting reporting solutions, while enhancing existing reports to ensure that solutions continue to meet business needs. Responsibilities: Selected candidate must understand the underlying data sources (databases) and interpret requirements provided by the business to analyze operational issues and develop appropriate diagnostic and/or tracking data via reports and dashboards. This includes but is not limited to write complex report queries using big tables, report layouts, necessary supporting data structures. Duties also include gathering and documenting requirements for new reports and changes to existing reports, Analyzing existing complex Reports queries, Analyzing Report and Query Data to fix the Report issue. Write effective SQL queries with large tables with good performance, extraction or collection of data for performing queries, writing reports and developing and analyzing operational performance metrics and reports to ensure the quality and integrity of extracts through the use of validation and audit strategies. Skills: Experience programming and design of large scale web-based distributed systems. Required 2 Years Experience in using Oracle, Oracle Utilities, ETL tools such as Oracle Warehouse Builder (OWB) or Oracle Data Integrator (ODI). Required 2 Years Experience with SQL scripting and Relational Database modeling. Required 2 Years Experience with structured system development methodologies. Required 2 Years Ability to develop relationships/partnerships with customer by responding to needs and exhibiting an sense of urgency; independently identify options. Required         Ability to organize, prioritize, and follow complex and/or detailed technical procedures. Required         Prefer experience with Business Intelligence tools such as Business Objects or BIRT. Highly desired 2 Years Prefer Data Warehouse experience. Highly desired 2 Years Experience with the Curam product. Highly desired 2 Years Strong SQL Skill. Highly desired 2 Years

Desktop Support Specialist

Edenton, NC
Contract
Our client is seeking an individual who uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Project Management : Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas: This position is responsible for creating and maintaining all documentation of process and procedures for all areas. Required 7 yrs This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security: It is the responsibility of all Technical Services Staff to be aware of the security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Qualifications: Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 yrs Installs and images new computers and loads appropriate software for customers. Required 7 yrs Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Required 7 yrs Responsible for user data and migration of profiles as computers are replaced. Required 7 yrs Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

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