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Instructional Designer

Richmond, VA
Contract
The Instructional Designer will design, build, maintain, and refresh synchronous and asynchronous learning content for the client. This position will support an organizational development & learning team and its business partners by creating content that is aligned with the client's strategic goals, business unit plans and individual performance objectives.    Responsibilities: Consulting  Conduct a business and performance analysis with clients, perform a cause analysis and help clients select the appropriate solution. Build and sustain rapport with multiple clients. Interact with clients to design custom, client- driven eLearning content. Conduct instructional analysis to clearly identify business goals, target audiences, knowledge and performance gaps, and logistical delivery issues.  Consult with other learning professionals to conceptualize and create learning objects. Assist them by providing mentoring and coaching support. Assess existing content and identify gaps. Work with third-party developers and manage vendor relationships for clients.   Design & Developing Design learning and performance support solutions to meet the needs identified. Solutions may include self-paced eLearning, online software simulations, blended learning, performance support systems, synchronous/asynchronous online classes, and collaborative learning experiences. Learning should be designed for online and classroom use. Use project management tools and techniques to contract, engage and manage work. This includes tracking work in designated software application. Storyboard, write scripts, and direct high quality, polished, creative, and visually attractive eLearning materials. Write instructional materials, including design documents, job aids, scripts, screen text, quizzes, certification tests, and other documents. Use supporting graphics, animations, video, audio, gamification and other forms of multi-media to support the learning experience and assess acquired knowledge &/or skill. Update and refresh existing eLearning content. Implementation Participate in testing and quality assurance for various phases of content development and implementation. Support the learning beyond content development by creating job aids and providing basic training for end users to facilitate understanding and use of learning tools. Evaluation Conduct formative and summative evaluations for work products to assess satisfaction and effectiveness of solutions. Track and report on projects to include information on mitigation of risks. Maintain a high level of instructional design knowledge and monitor ongoing developments in the field of learning technology. Qualifications: Experience working with e-learning and blended learning programs, web-based training development and asynchronous learning content Experience authoring advanced courses using Articulate Storyline 2 or Articulate 360 Understanding of learning methodologies such as SAM, ADDIE, Agile and their use in content development and the adult learner Proficiency in using Microsoft Outlook, Word, Excel and PowerPoint. Fundamental technical knowledge of HTML/HTML5, JavaScript, Adobe Ability to work independently under minimal supervision and as part of team, demonstrating professional reliability and the ability to exercise confidentiality. Excellent customer service skills are required. Must be able to communicate directly and diplomatically in oral and written forms. Ability to communicate and share information effectively in team-oriented, fast-paced environment with all levels of employees, customers and outside vendors. Ability to understand technical data and pay exceptional attention to detail. Strong time management skills and organizational skills. Ability to manage multiple tasks or projects at one time. Ability to prioritize work well with a focus on client-centric results. Ability to exercise discretion and independent judgement with important matters.Strong interpersonal skills and the ability to work with subject matter experts and various target audiences. Ability to handle aggressive deadlines and shifts in priorities. Acceptance of feedback and constructive evaluation of work. Interest in continuous self-improvement and dedication to updating skills. Self-motivation, flexibility and ability to comfortably work with ambiguity Preferred Qualifications: Project management experience (formal or informal) Experience with managing client relationships Proficiency in Project and Visio. Experience with SharePoint and Learning Management Systems. Technical and creative writing experience. Commercial content creation, illustration, and/or animation. Experience in Photoshop, Illustrator and other Adobe Creative Cloud. Experience working with open source systems.

Release Engineer I

Plano, TX
Contract
The Network Change Management Analyst supports the ITIL operational governance and activities specifically Change Management across the data network environment within IT Operations for the purpose of providing consistent operations and infrastructure stability across technology platforms. This position is accountable for daily implementation and governance of Change Management disciplines, associated standards, and ITIL processes for Data Networking throughout the enterprise environment. It is responsible for ensuring all network associates and peer IT teams efficiently comply with all the Change Management policies, processes, and procedures in order to minimize the impact and risk of Changes introduced into our network. The work is performed under minimal supervision with the associate exercising independent judgment adherent to a Change Analyst/Coordinator position. Responsibilities: Participates with the overall Change Management lifecycle ensuring changes are recorded, assessed, evaluated, authorized, coordinated, and closed according to policy utilizing KPIs to measure process effectiveness. Apply a structured change management approach and methodology for the people side of change caused by projects, programs or other change efforts. Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns. Serve as ITIL Change Management subject matter expert (SME) for daily operational governance. Responsible for implementing standardized change control processes and procedures and provides a centrally coordinated change control function. A key contributor increasing the overall Change reliability, reduce risk and provide stability through reporting, trending, analysis and enhancement opportunities. Partners with the enterprise Technical Change Management (TCM) team to ensure adherence to governance, regulatory and compliance policies. Participates supporting IT and business expectations to ensure the effective delivery of their initiatives within Change Management. Provide regular status updates to the appropriate supporting groups and leadership. Key role in Change Approval Board meetings as well as other pertinent calendar appointments to ensure risks and impacts of change are clearly understood by all stakeholders to minimize business impact. Responsible for Ad-hoc reporting and process automation using Microsoft Excel. Support the execution of the change plans. Provide daily operation support on other ITIL service functions. Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes. Identify resistance and performance gaps, and work to develop and implement corrective actions Create and enable reinforcement mechanisms and celebrations of success. Work with project teams to integrate change management activities into the overall project plan. Provide weekly, after hours on-call support   Qualifications: High school diploma, GED/equivalent certification or military experience ITIL Foundations v3 Certified At least 3 years experience in Change Management At least 3 years of professional IT technical experience in a large IT operation At least 2 years of experience in IT Service Management Exceptional communication skills - both written and verbal. Able to work effectively at all levels in an organization. Excellent active listening skills. Problem-solving and root cause identification skills. Strong analytic and decision-making abilities. Must be a team player and able to work with and through others. Ability to influence others and move toward a common vision or goal. Experience with large-scale organizational change effort. Previous experience working with Senior Leaders Min Years Experience in ITIL Functions: 3 - 5 years Required Change Management, Areas of Expertise, 2 - 4 Years, No MS Excel Intermediate, Software Skills, 2 - 4 Years, No Preferred Qualifications:  Bachelors Degree 6 years experience in Change Management within a large organization 4 years of professional IT technical experience in a large IT operation 4 years of experience in IT Service Management 2 years of experience in Business Objects 2 years of experience in HPSM  Excel VBA Scripting 1 year of experience with ServiceNow

Data Entry Clerk III

Seattle, WA
Contract
Responsibilities: Mail and Shipping Responsibilities Pick up, receive, open, sort and deliver all corporate mail daily. Flag customer return mail as necessary (data entry) Process duplicate statements and confirms Process returned mail Manage outgoing mail & shipping Other duties as assigned by management Additional Responsibilities may include: Fulfilling statement reprint requests (using Salesforce) Assisting Brokerage Operations in mailing tasks Customer Account Maintenance (data entry) Document Scanning Qualifications: High School Diploma, GED or Equivalent Certification Must have worked in an office setting and be flexible as duties might be changing as needed Preferred Qualifications: 1-2 years related experience. Strong organizational skills and attention to detail Proven ability to organize and prioritize workflow Excellent communication and interpersonal Strong computer and data entry skills (excel, word, etc.) Ability to work in a team environment

Java Developer II

McLean, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Responsibilities:   Designs, develops, and implements web-based Java applications to support business requirements. Follows approved life cycle methodologies, creates design documents, and performs program coding and testing. Resolves technical issues through debugging, research, and investigation. Requires a bachelor's degree in area of specialty and 4-6 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A degree of creativity and latitude is required. Qualifications: Bachelors Degree or Military Experience At least 3 years of SDLC experience using Java EE technologies for Middleware and Backend Integration At least 2 years of experience in developing RESTful APIs using Spring or Jersey At least 1 Year of experience in one of the following: RDBMS, SQL, RDS, PostgreSQL, MongoDB or DynamoDB Preferred Qualifications: Should have 4-6 years of overall experience with a combination of the below: 2+ years experience in one of the following Cloud technologies: AWS, Azure, OpenStack, Docker, Ansible, Chef or Terraform 1+ years experience in one of the following: NoSQL, Cassandra 1+ years experience in one of the following Build and CICD technologies lSVN, GitHub, Maven, Jenkins, Nexus or Sonar 1+ Years experience in one of the following Quality Assurance technologies: ATDD, Selenium, Cucumber, JUnit, SoapUI and Postman 1+ years experience in Unix Shell Scripting 1+ years experience with one of the following: HP Diagnostics, JMeter, Splunk, BlueStripe, CloudWatch or Zabbix 1+ years experience with one of the following Agile methodologies: Scrum, SAFe, and Kanban Certified in one of the following: Java, Spring or AWS technologies

Integration Solution Architect

San Francisco, CA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position.   Our client is looking for a highly creative and intellectually curious Integration Solution Architect who is passionate about driving growth for the client's new developer platform. This initiative operates as a new entity within the client's digital organization and leverages the collective power of all assets to drive value for businesses and developers around the globe. The team will operate in a high-energy, rapid-paced and entrepreneurial environment. The Integration Solution Architect will lead the solutions and integrations of strategic partners with their API products by providing white glove services throughout the client lifecycle. The ideal candidate will possess a unique blend of technical savvy, strategic thinking and customer management skills. She or he will not be afraid to get into the details of the client code. Responsibilities: Lead the sales engineering and solution discovery phases. Develop solution designs that define how partners integrate with API products, including rapid prototyping of solutions. Provide custom development services and troubleshoot integration issues. Ensure integration quality and the implementation of the client's best practices. Maintain close working relationships with the clients. Ensure both the client and internal expectations are met. Qualifications: Bachelors Degree in Information Systems, Computer Science or military experience. At least 1 year experience developing native mobile apps with iOS or Android. At least 1 year experience developing applications embracing Agile principles. At least 1 year experience with the Git version control tool. At least 2 years with large-scale software design, implementation and support. At least 6 years experience in professional services or consulting roles. At least 4 years experience with OOP concepts and modern programming languages JavaScript, Java, PHP, Python or Ruby At least 1 year experience developing and consuming RESTful web services. Preferred Qualifications: Masters Degree in Information Systems, Computer Science, or Engineering. 3 years experience with large-scale software implementation (high transaction volume and high-availability concepts). 2 years experience with OpenAPI (Swagger) specifications and YAML. 2 years experience deploying and managing applications on cloud based hosting solutions AWS-EC2/S3, Azure, Google Cloud or Heroku. 2 years experience with web services and related standards like REST, OAuth, JSON, SOAP and WSDL. 2 years of experience using Salesforce and Zendesk for customer support.

Full Stack Software Engineer

Richmond, VA
Contract To Hire
This position has potential of being contract to hire.  Sponsorship will not be provided for this position.   Designs, develops, and implements web-based Java applications to support business requirements. Follows approved life cycle methodologies, creates design documents, and performs program coding and testing. Resolves technical issues through debugging, research, and investigation. Requires a bachelor's degree in area of specialty and 6+ years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A degree of creativity and latitude is required. Typically reports to a supervisor or manager. As a Full Stack Software Engineer, you'll work on everything from customer-facing web and mobile applications using cutting-edge open source frameworks, to highly-available RESTful services, to back-end Java based systems using the hottest techniques in Big Data. You'll bring solid experience in emerging and traditional technologies such as: node.js, Java, AngularJS, React, Python, REST, JSON, XML, Ruby, HTML / HTML5, CSS, NoSQL databases, relational databases, Hadoop, Chef, Maven, iOS, Android, and AWS/Cloud Infrastructure to name a few. Responsibilities:  Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices - Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies Lead the craftsmanship, availability, resilience, and scalability of your solutions Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity Lead and/or mentor a team of engineers Work as part of a dynamic team throughout the software development life cycle Collaborate with architects, engineers and analysts to implement enhancements or new applications Develop code to meet story acceptance criteria Strong analytical and problem-solving skills Conduct design and code review to ensure compliance with standards Create automated test suites to validate the quality of your code Estimate level of effort to develop code to meet acceptance criteria Ability to work independently in a fast paced, unstructured environment Ensure adherence to continuous improvement practices as required to meet quality / time to market imperatives Ability to work independently in a fast paced, unstructured environment Own technical design and development of cross-functional, multi-platform application systems Work with Product Owner to understand the business problems and design solutions Collaborate with other platforms tech leads to ensure integrated end-to-end design and delivery Understand how evolving technology affects domain; stays current and leads team through new technologies Responsible for key system design and integration decisions; and for communicating decisions to individuals implementing the system Lead team to provide L3 support as needed for the application in Production Designing applications for automated monitoring and alerting Qualifications: Bachelors Degree or military experience At least 10 years of experience in Technology At least 7 years of software development experience using Java EE technologies At least 5 years of experience in developing RESTful APIs At least 1 year of experience with cloud services (AWS) configuration & administration At least 1 year of experience in developing a continuous delivery pipeline At least 2 years of experience in DevOps technologies At least 3 years of experience implementing automated environment delivery using Open Source tools including Chef  At least 3 years of experience in a large-scale and critical system implementation, high transaction volume, high-availability concepts At least 3 years of experience in infrastructure design, implementation and delivery Preferred Qualifications: Masters Degree 8+ years of SDLC experience using Java EE technologies for Middleware and Backend Integration 5+ years of hands on experience in developing RESTful APIs using Spring or Jersey and taking it all the way to production 5+ years experience in Build and CICD technologies GitHub, Maven, Jenkins, Nexus or Sonar 5+ years experience in Unix Shell Scripting 2+ years experience in Quality Assurance technologies ATDD, Selenium, Cucumber, JUnit, SoapUI and Postman 2+ years experience with production releases and providing Level 3 support 2+ years experience with Open-Source or public GitHub projects 2+ years experience in Cloud technologies AWS, Azure, OpenStack, Docker, Ansible, Chef or Terraform, Puppet, Jenkins, Linux Shell Scripting and Powershell 2+ years experience with Scrum, SAFe, and Kanban 1+ years experience with Enterprise Integration patterns frameworks like Apache Camel, Spring Integration, or any ESB JMS API with IBM Websphere MQSeries 1+ years experience with WebLogic application server, configuring server and concepts of clustering, load balancing 1+ years experience with Oracle database, SQL, JDBC with ORM like MyBatis, Hibernate 1+ years experience building SOAP, ReSTful webservices and writing clients for webservices with Spring and/or Jersey API XML , XSLT 1+ years experience with Junit testing development and code quality tools Sun Certified Java Programmer, Sun Certified Java Developer, Spring framework certification, or AWS certification

Data Entry Clerk

Richmond, VA
Contract
Remittance processing, entering information into a database, numeric and alphanumeric data entry. Qualifications: Experience entering data using a PC a must. Good working knowledge of MS Word and at least 30-45 wpm Typing

Senior Java Programmer

Richmond, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Our client is looking for a Senior Java consultant to assist with refinement of requirements, design and development and support of complex Java/JEE programs. Qualifications: A minimum of 7 years of Java development experience with complex, large scale, n-tiered applications using the following technologies is required: Java/JEE, HTML, JavaScript, Oracle, SQL, JSP, JSTL. A minimum of 3 years experience with the following technologies: Web Services, Struts, Spring, and Hibernate/OpenJPA. A minimum of 2 years experience with Angular JS. Experience with relational and object oriented modeling is required. Experience with requirements gathering and documentation is required. The ability to successfully interact in a team environment is required. Effective oral and written communication skills are required. Knowledge of and experience with UNIX OS, UNIX Shell Scripting, PL/SQL, and UML are strongly preferred. Experience with Rationale Requisite Pro, Rational Architect, Rational Application Developer, WebSphere Application Server and Oracle RDBMS are strongly preferred. Knowledge of and experience with other template languages are preferred. Experience with Microsoft Office Suite of products is preferred.

Application Architect

McLean, VA
Contract
Responsibilities: Responsible for the definition, design, construction, integration, testing, and support of reliable and reusable software solutions, addressing business opportunities. Includes systems analysis, creation of specifications, coding, testing, and implementation of application programs and data interfaces. Requires a previous domain of experience in applications development. Responsible for overall application design, including interfaces with other applications and systems. Assures that application designs are consistent with industry best practices application attributes (including scalability, availability, maintainability, and flexibility).   Qualifications: Minimum requirement - Strong expertise in Java, Spark, AWS, Cassandra/Mongo DB. REQUIRED: Strong Java/Spark/Cassandra or MongoDB/AWS experience with 5+ years of experience. Looking for experts who built architecture and design. Good communication and leadership skills are required. Need to lead/guide/design review junior resources. 5+ years experience with Financial Services clients Coordinating others work while involved with multiple work streams 3-5 years prior application development experience Demonstrated experience with large scale application integration efforts Have participated in more than 5 Agile projects Communication - Ability to communicate strategies and processes around data modeling and architecture to cross functional groups and senior levels Ability to influence multiple levels on highly technical issues and challenges Demonstrated experience to influence and coordinate third parties and suppliers Must have hands-on and solid experience in Java, Kafka, Spark, AWS and Cassandra or MongoDB. Must be able to lead architecture discussion. Must have good communication skill.

Cisco Network Engineer

Harrisburg, PA
Contract
Our client is looking for an experienced enterprise Cisco Network Engineer.  CCNA highly preferred but enterprise experience is most important.  The candidate must be comfortable in a team environment but also self-motivated. Must be able to manage your time well and prioritize multiple tasks and projects. We are looking for highly technical, well spoken, eager individuals with numerous years of experience in a large enterprise environment. Certificates (i.e. CCNA/CCNP) are a plus but not required if the candidate possess the hands on experience that would be equivalent. General Responsibilities and required fundamental knowledge: Perform day to day troubleshooting of network issues Layer 1- 7 WAN, LAN, WLAN, VOIP setup and troubleshooting Routing and Switching Switch port configurations Router configurations Security and ASA configurations Site to site VPN tunnels on ASA Understanding of various protocols including BGP, EIGRP, HSRP, VRRP Daily interaction with our users and business partners. Excellent written and verbal communications skills a must Travel possible when we have hardware deployments Overnight or after hours work possible as with any network job but not the norm 4 Years college degree or equivalent technical study (experience out weighs lack of degree) Nice to have CCNA/CCNP highly desired Firewall experience, rule add/remove/change, NAT and site to site desired 1 year Enterprise network management and design experience required 3 years  

Collections Representative

Glen Allen, VA
Contract
Responsibilities: You will call on Commercial/Retail customer accounts that are past due in order to collect either the funds owed or the collateral. The account could be in a pre or post charge off status. You will have strong sales and negotiation skills, as well as a pleasant phone demeanor. You will be responsible for collection calls related to specific retail/commercial loans like real estate (mortgages) and other retail/commercial type loans   Qualifications: 1 - 3 years collections experience Ability to identify reasons customers are in collections and use that info to increase output (dollars collected).   Prior comparable CSR experience preferred

Project Coordinator

Glen Allen, VA
Contract
Responsibilities: Review & process legal and banking  documents. Will be working on a specific project within a department, reviewing documents. You will be highly competent using MS Office.  Able to work in a high volume and ever changing environment. Driven by results with high quality. Hours: 8 AM - 5 PM 5 days per week to include Monday, Friday and Saturday (Sunday +1 other day off) Qualifications: 2+ years legal/banking/accounting experience (levies, garnishments, etc) BA degree in any discipline, preferred  Good knowledge of MS Office Excellent communication and coordination skills Attention to detail

Senior Scrum Master

McLean, VA
Contract
Responsibilities: Support the product development process: Facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other activities as needed Scrum-related meetings: Track and communicate team velocity and sprint/release progress Maintain process documentation Ensure the development teams are practicing the Agile principles Support the Product Owner: Assist as needed with backlog maintenance Assist with internal and external communication, improving transparency, and radiating information Assist with prioritization and resolution of defects/bugs Support the product team: Participate proactively in developing and maintaining team standards, tools, and best practices Identify and remove impediments, prevent distractions Facilitate discussion and conflict resolution Empower the team to self-organize Qualifications: Bachelor's degree or combination of relevant education and experience Excellent interpersonal skills, ability to work with diverse personality types Ability to understand technical issues at a high level A thorough understanding of Agile software development methodologies, values, and procedures Exceptional communication, organization, and time management skills Ability to coach the team to reach their highest potential Collaborative approach to driving decisions Strong analytical and problem solving skills with a high attention to detail Must be a Certified ScrumMaster with 5+ years of project management experience and 5+ years of ScrumMaster experience 3 Years of coding experience required

Senior Active Directory Engineer

Vienne, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. The Senior Active Directory Engineer is responsible for providing operational and project support for an enterprise Active Directory environment. The Senior Active Directory Engineer is required to have expert technical knowledge and understanding of Active Directory including experience supporting large-scale and highly complex environments. Additional experience with Azure AD, PKI, Certificates, ILM\FIM and AWS preferred. Responsibilities Provide 24x7x365 operational support of an enterprise level and highly complex Active Directory environment Troubleshoot and resolve high complexity issues and incidents Participate in or lead complex or high severity troubleshooting and incident problem resolutions with other infrastructure teams or vendors Plan and implement highly complex changes to the environment Participate as a team member on projects involving Active Directory Perform common responsibilities such as domain controller promotion and demotion, organizational unit setup and delegation of administration, group policy creation and modification, administration of AD sites, subnets and site links, and schema changes Analyze data and identify trends to facilitate root cause analysis and identify opportunities for service improvement Ensure the security and compliance of the Active Directory environment Create and update standard operating procedure documentation Manage the backup and restore of Active Directory Participate in capacity planning, performance monitoring and maintenance to ensure high availability and proactively identify opportunities for service improvement Qualifications: High school diploma, GED or equivalent certification, or military experience Minimum of 8 years IT experience Minimum of 5 years of Active Directory technical experience that includes the operational support and implementation of complex, large-scale, enterprise level solutions Proven experience effectively communicating technical issues\challenges to both technical and non-technical audiences. LDAP experience required 2-4 Years MS Windows experienced required 4-6 Years Preferred Qualifications: Bachelors degree in Computer Science, Information Systems or Engineering Solid understanding of the Information Technology Infrastructure Library (ITIL) principles Experience with Windows Server 2012 Active Directory Experience with PKI and Certificates Experience with Forefront Identity Manager or Microsoft Identity Manager Experience with Windows Azure, AWS or other public Cloud technologies Experience in VBScript or PowerShell to develop complex automation scripts Microsoft Certified Systems Engineer (MCSE) or an equivalent certification 

PC/ Network Support

Chester, VA
Contract
Responsibilities: The selected technician will work moderate to complex PC and printer Incident and IMAC. The selected technician will provide support to users with a very wide range of skills from novice to expert. Customer service skills are imperative in this position.  Tasks will entail work on PC and printer hardware repair and remediation, virus and malware removal, system re-imaging, and analysis of complete hardware problems. Software issues will include loading drivers, assisting with email issues (MS Outlook/Exchange), assisting users with MS Office, use administrative privileges to load/reload agency applications and assist with VPN issues. Tasks will also require evaluation of system slowness and latency issues.  The job will also include installing new PCs via net new or refresh, installing and configuring new printer and copiers, assigning the server and network teams as touch labor outside of the programs data centers in Lebanon and Chester, VA.  There may be occasions where the technician is contacted after hours on nights or weekend for critical outages.  The program uses ITIL compliant ticketing; the selected technician will update ticket journals with findings and steps to resolution. Tickets are subject to program service level agreements (SLAs) that carry financial penalties if not achieved.    Qualifications: Software (i.e. McAfee, Microsoft Windows 7, Outlook 2010 and Office 2010) Hardware (HP desktops and laptops, servers, HP and Xerox printers and copiers, Cisco Network equipment) Certifications (e.g. A+, HP hardware)  Degree Required: Degree in IT or related field  # of Years Experience 3.5  Educational Requirements: Degree in IT or related field 

Technical Recruiter

Richmond, VA
Direct Hire
Astyra is seeking a Recruiter with four essential traits: Great at Networking because you have a strong interest in people Marketing and influencing skills Personalizing and leveraging uniqueness Ability to use technology   With the desire to excel, the qualified professional will be responsible for handling all aspects of the hiring process for full-time and temporary openings for all levels of technical or related positions for all customer locations.  The Recruiter will recruit and facilitate the hiring process in support of customer contract requirements to help our clients meet their short and long-term business objectives, while meeting Astyra Corporation’s strategic business goals.   Key Responsibilities: Coordinating and communicating with management to assess staffing needs Ability to source, pre-screen, generate leads and maintain records of recruitment activities Manage candidate tracking in our database Consistently delivers qualified candidates Source and qualify potential candidates for technical aptitude and soft skills Prepare resume submissions to clients Coordinate and schedule interviews Gather feedback and de-brief candidates after interviews Negotiates benefits and closes the candidate Proactively works with assigned employees to place them into available opportunities as current assignment ends Understands market trends and emerging technologies Skills and Qualifications: 2-4 years technical recruiting experience Prior experience in technology staff augmentation or consulting firm is desired Experience with full cycle recruiting process Demonstrated strong sourcing, networking and internet searching skills Knowledge of current computer technologies, tools and acronyms Ability to work in a fast paced environment and able to respond quickly and deliver results under pressure Must display a high level of energy, integrity, honesty, and able to exercise sound judgment Ability to prioritize and handle multiple priorities, competing demands and deadlines Possess strong problem solving and analytical skills Must be extremely organized, flexible and creative Must have a strong work ethic and a dedicated team player Strong verbal/written communication skills and a professional phone presence Computer savvy with Microsoft Office applications BA/BS degree in Business or related field preferred or related experience

Billing Specialist

Orlando, FL
Contract
Responsibilities Responsible for timely and accurate client record maintenance. Support Client Billing and remittance. Research and resolve questions, complaints and grievances and ensure information in all databases is accurate and properly configured to support operations and properly record revenue. Support Management by communicating report results through meetings/e-mails to help mitigate revenue risks. Record all contracting information regarding billing and adheres to Sarbanes Oxley Policies for Employer Solutions. Researches and resolves Client Account Issues and ensures Billing System is updated timely, appropriately and accurately to support accurate Client Remittance and proper revenue recognition for assigned Clients. Ensures timely deliver of billing cycled invoices to Clients. Prepares 5500 Schedules. Maintain annual audit spreadsheets for completed 5500S. Utilize billing history to initiate schedules proactively. Maintains documentation with processed information. Researches and responds in a professional and timely manner to inquiries from both clients and other Internal Staff. Researches information regarding complex inquiries, develops solutions, and communicates professionally the outcome by telephone and in writing. Communicates with Account Executives to ensure that Client data is gathered in a timely manner. Responds to client/account management requests to update/change client information and ensures that all changes are made within operational guidelines and accurately support all other system related functions. Follows through on additional requests/projects as requested by Management. Qualifications: 2+ Years Accounts Receivable Experience including Billing, Reconciliations, and Collections. Solomon Experience needed

Senior Data Warehouse Developer

McLean, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Responsibilities: The design, development and administration of transactional and analytical data constructs/structures. Included within those responsibilities are the areas of data access and delivery technologies. Designing and developing enterprise-wide repositories for all corporate data tools, database systems, or other specialized decision support or expert systems.  These systems interface with legacy data and use sophisticated query and analysis tools to support both internal and external customers. Data Warehouse Design Develops advanced domain specific technology solutions and guides their development into a final product Qualifications: 5+ years of data warehouse development experience 5+ years of Oracle PL/SQL Preferred Qualifications: Experience with Oracle OFSAA Experience with Unix shell scripting Java development experience Ability to analyze and resolve data load issues by working with the business and technical teams

Mobile Automation Engineer

McLean, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Responsibilities: The application of knowledge, skills, tools, and techniques to the definition, planning and tracking of project activities to meet or exceed customer and stakeholder needs and expectations.  Leads one or more projects, which may involve multiple technical disciplines.  May consult on and utilize latest project methodologies, including Agile.  Uses Microsoft Project, and analyzes data in Excel and presents in PowerPoint. Includes functions in support of business systems management, including efficiencies analysis, change management, software version control, and enhancements management.  Includes producing test plans, executing and evaluating test cases, and developing automated regression test suites.  Usually focused on performance testing, and may involve automated testing products. Qualifications: REQUIRED: Mobile testing, hands-on automation using Java, Selenium, Appium, Espresso, Mobile labs, Testroid, Jenkins, tools or any other automation, but strong hands-on automation is mandatory. (Also looking for any developer/development experience with good java coding skills and interested to part of the testing.) Functional and Automation  Experience: 5+ years in QA Finance Industry: 1+ years Financial Services industry experience Reviewing of business requirement, design documentation for completeness and testability Test Case Management Creating, executing, and managing test cases with or without business requirements/design docs Defect Management: Entering and managing defects to completion Risk Management: Can write and run test scripts with minimal oversight. Demonstrated ability to fully develop and execute test plans Tools: Experience using automated tools like Selenium with Java, Espresso , Mobile labs  at least 1 to 2 years of experience Ability to write and analyze test reports across the project team.

RN Clinical Reviewer

Salem, OR
Direct Hire
Direct Hire opportunity - $75,000/yr (great benefits and parking reimbursement) If you have an active RN license in OR and have at least 1 year of Utilization Review, Prior Authorization or Case Management experience along with acute care clinical experience this may be your PERFECT opportunity to work for a leading healthcare quality improvement and care management company. Position Summary Utilizes clinical expertise for the review of medical records against appropriate criteria in conjunction with contract requirements, critical thinking and decision making skills to determine medical appropriateness, while maintaining production goals and QA standards. Ensures day-to-day processes are conducted in accordance with NCQA, URAC and other regulatory standards.  Reviews and interprets patient records and compares against criteria to determine medical necessity and appropriateness of care; determines if the medical record documentation supports the need for services.  Determines approval or initiates a referral to the physician consultant and processes physician consultant decisions ensuring reason for the denial is described in sufficient detail on correspondence. Abstracts review related data/information accurately and timely on appropriate review tool by the appropriate means. Accurate and timely submission of all administrative and review related documents to appropriate parties. Performs ongoing reassessment of review process to offer opportunities for improvement and/or change.  Foster positive and professional relationships and act as liaison with internal and external customers to ensure effective working relationships and team building in order to facilitate the review process. Responsible for attending training and scheduled meetings and for maintenance and use of current/updated information for review. Maintains medical records confidentiality at all times through proper use of computer passwords, maintenance of secured files, adherence to HIPAA polices.  Utilizes proper telephone etiquette and judicious use of other verbal and written communications, following company policies, procedures and guidelines Actively cross-trains to perform duties of other contracts within the company network to provide a flexible workforce to meet client/consumer needs. Qualifications Active unrestricted Oregon RN license Graduation from an accredited Diploma, Associates Degree or Bachelor’s Degree Program Minimum two (2) years of clinical experience in an acute or med-surgical environment required.  Minimum of one (1) year UR and/or Prior Authorization or related experience. Minimum three (3) years direct behavioral/mental health experience in a clinical setting or other applicable State and/or Compact State clinical experience or license.  Knowledge of InterQual criteria strongly preferred.  Knowledge of current NCQA/URAC standards strongly preferred Medical record abstracting skills required.  Knowledge of the organization of medical records, medical terminology, and disease process required. Strong clinical assessment and critical thinking skills required. Excellent verbal and written communication skills required. Ability to work in a team environment.  Flexibility and strong organizational skills needed.  Must be proficient in Microsoft Office and internet/web navigation

Help Desk Technician

Columbia, MD
Contract
Description: Provide first level technical support to users experiencing operational and systems malfunctions, both hardware and software related. Provides technical assistance over the phone for all supported locations, addressing both emergency and routine issues. Responds to inquiries regarding systems procedures, status and downtime. Assists with security access requests. Essential Functions: Respond to employee phone, mail, email, fax, visits etc., troubleshoot problem issues or receive IT requests. Enter issues into call tracking system. Resolve or assign requests to the appropriate support group(s). Follow-up on outstanding issues and requests; perform quality assurance call backs as needed. Assist with creation of IDs including LAN, email, CURE, Web-applications, MPD, etc. Maintain the process of routing security requests to the appropriate security groups. Develop a functional understanding of key Magellan applications including Amisys, AMSW, CURE, Quest, IP, Maplinx, MPD, SQL Referral, Caretrac, etc. Assist with operational and management duties i.e. scheduling, mentoring and training. Assist with documentation development as needed. Perform limited administration or configuration of key applications. Requirements/Certifications: 2+ years in a comparable technical role. Further technical study including, but not limited to: Information Systems degree course work and job-related certifications, MCSE and A+ certifications (a plus, but not required for this position.) Proficient with use of Windows XP, Vista and MS Office products. General Knowledge of PC and Laptop support, VPN, remote support tools, Wireless configurations, Internet Explorer and Firefox.

Computer Operator

Chester, VA
Contract
In this role, you will train / perform a variety of duties in support of a computer, network (LAN/WAN), and/or client server unit. Reviews input data to verify adequacy and appropriateness of material required for data processing and related operations. Review output data to verify completeness, accuracy, and conformance to quality standards and specifications. Maintains internal records and may catalog, disperse, and return tapes/disks. May review daily processing logs and may set or revise schedules.   Other Responsibilities: Monitor system applications for client’s departments. Plan, process, troubleshoot and execute the client’s schedules on a daily basis in the Unisys, UNIX, and MVS environments. Monitor the SMARTS SAM console which provides real-time notifications for server down events and by close integration with the VMware Service Manager (VSM) allows for the creation of VSM Server Down tickets using SAM notification information. Provide server in-house support for engineers who are off-site and need to have a server rebooted. Identifying CESC and SWESC mainframe for errors and alerts on a daily basis. Clearing error alerts and escalating as needed. Assist server Technicians with as requested. Prepare weekly management CMOC operations report. Set up the monthly work schedule. Familiar with the break fix procedures. Verify condition codes and take corrective action. Handle internal and external customer requests. Train as a backup to Print room   Qualifications: Knowledge of JCL and the BARR print spooling. Has an understanding of the DR process. Understanding of the ITIL process.

Operations Service Technician III

Troutville, VA
Direct Hire
Astyra Corporation is seeking a qualified Operations Service Technician to join our clients growing team.  The Operations Service Technician will perform installations, general/preventive maintenance, service activation/de-activations, and testing/trouble-shooting associated with transport infrastructure, switching infrastructure, and IP/Data networks, and perform “on call” duties as required. Will interact with customers, service technicians, technical support personnel, and other telecom professionals.  Job Requirements: Meets all Job Requirements of Tech Level 1 and 2 Working knowledge of all functions of Tech Levels 1 and 2 Responsibilities also include, but are not limited to: Install, turn-up, test and maintain SONET equipment Install, turn-up, test and maintain CWDM/DWDM equipment Install, turn-up, test and maintain DS1, DS3, OCx, and Ethernet services Install, turn-up, test and maintain DACS, PON, M13 Multiplexers, CDN network, BITS Clock and alarm monitoring equipment. Perform advanced OTDR traces and fiber characterization Performs Preventive Maintenance on equipment located at Host, Remote, Colo, POP and DLC locations.  Training Components  Meets all Job Requirements of Tech Level 1 and 2 Working knowledge of all functions of Tech Levels 1 Mastery of all functions of Tech Level 2 Minimum of 3 years’ experience in Telecommunications field or equivalent education and certification Cisco ONS, Cienna DWDM, Cisco DWDM, Cabling & testing, Advanced OTDR (EXFO), HST 3000/6000, Tberd 5812, Tberd 224. 10G/100G Test Devices (EXFO). Skills and Essential Elements: Working knowledge of electricity, test voltage, current and ground. Ability to connect DC and AC powered equipment and install and maintain UPS’s  Stellar interpersonal skills in order to interact with external customers and other key technical contacts (both internal and external) in a professional manner; Demonstrated safe/responsible work habits to ensure proper vehicle operation and a safe workplace environment; Valid driver’s license and good driving record; Capable of lifting 50lbs and transport it 50 feet  Proficiency in using electronic/mechanical test equipment; Ability to diagnose, locate and clear trouble conditions using i/o terminals and external test equipment; Ability to read and understand procedure manuals; Ability to understand theory of: AC/DC power; Analog/digital transmission and technology; Data networking; Ability to work in a fast-paced, multi-tasking environment; Excellent problem-solving, project management, decision-making and  written/verbal communications skills. Install and maintain fiber jumpers and splitters, T1, Smart Jacks, BRI and PRI services. Education: •Associates degree (industry related) preferred, and/or; • Combination of job-related experience, certifications, and training, Minimum of 5 years’ experience in Telecommunications field or equivalent education and certification. 

NOC Supervisor

Staunton, VA
Direct Hire
Astyra Corporation is seeking qualified NOC Supervisor to join our clients growing team.  The Supervisor will support the Triple Play, TDM, SONET, DWDM, and IP Networks.  This position will act as the shift leader and will be responsible for leading a Network Operations Center through the effective use of resources.   Primary Responsibilities: Manage NOC Analysts I, II, II and NOC Engineer – I, II in technical network support and outage/incident restoration. Provide point of Escalation for Customer and employees. Maintain Command and Control of all service/network restoration. Ensures proper ticket handling steps are followed, to include higher-level management notification and escalation. Prepares outage reports to include root causes and action plans for future prevention. Develops employee skills and expertise; maintains a highly motivated, well-trained, innovative, and empowered workforce  Complies and completes Reason for Outage (RFO) documents for customer consumption, utilizing ticket work logs and technical input from NOC Engineer. Performs analysis and studies to determine process improvement opportunities. Supervisory Responsibilities: Strong work ethic and multi-tasking ability Set and communicate departmental goals that advance overall Company objectives. Manage department resources and projects effectively. Work with Human Resources to hire and train qualified productive employees. Lead, motivate, and coach employees to ensure satisfactory performance. Provide feedback and appraise employee performance using Company performance appraisal tools and programs. Conduct disciplinary actions as necessary according to Company guidelines. Work with Human Resources to prevent discriminatory and illegal employment practices in the workplace. Perform On -Call duties as necessary.

NOC Transport Engineer

Glen Allen, VA
Direct Hire
Astyra Corporation is seeking qualified NOC Transport Engineers to join our clients growing team.   Primary Responsibilities: Provide technical and analytical support in determining the root cause of  network problems and implement action plans to resolve potential or active  network impacting issues. Recommend solutions to correct network trouble issues and faults. Work with Network Planning, Product Management and Operations teams to improve network reliability and to ensure NOC / Operations support new products. Identify, diagnose, and resolve problems affecting network performance that  have been escalated and unresolved within the NOC teams. Assist other technicians with their technical development in the use of monitoring tool, network structure and theory. Additional Responsibilities: Provide assistance and support to other team member as required during  critical outages. Assist NOC Change Management team as required to determine customers impacted and effected during network maintenance and grooming. Utilizes high level of communication and interpersonal skills to establish and  maintain positive and productive working relationships. Qualifications Strong work ethic and multi-tasking ability Extensive understanding of either the Data or Transport disciplines detailed in skills below 6+ years troubleshooting higher level Network Hardware and provisioning. 6+ years in network operations environment or related job. Sonet and DWDM Experience is required. Strong familiarity with Ciena, Cisco or BTI is preferred. Education: College degree in Engineering or a related field and 3-5 years professional experience or 6+ years professional level related Engineering/Technical experience.

Recruiter

Richmond, VA
Direct Hire
Astyra is seeking a Recruiter with four essential traits:   1.Great at Networking because you have a strong interest in people 2.Marketing and influencing skills 3.Personalizing and leveraging uniqueness 4.Ability to use technology and not be consumed by it   With the desire to excel, the qualified professional will be responsible for handling all aspects of the hiring process for full-time and temporary openings for all levels of IT or related positions for all customer locations.  The Recruiter will recruit and facilitate the hiring process in support of customer contract requirements to help our clients meet their short and long-term business objectives, while meeting Astyra Corporation’s strategic business goals.   Key Responsibilities: Coordinating and communicating with management to assess staffing needs Ability to source, pre-screen, generate leads and maintain records of recruitment activities Manage candidate tracking in our database Consistently delivers qualified candidates Source and qualify potential candidates for technical aptitude and soft skills Prepare resume submissions to clients Coordinate and schedule interviews Gather feedback and de-brief candidates after interviews Negotiates benefits and closes the candidate Proactively works with assigned employees to place them into available opportunities as current assignment ends Understands market trends and emerging technologies Skills and Qualifications: 2-4 years recruiting experience Prior experience in technology staff augmentation or consulting firm is desired Experience with full cycle recruiting process Demonstrated strong sourcing, networking and internet searching skills Knowledge of current computer technologies, tools and acronyms Ability to work in a fast paced environment and able to respond quickly and deliver results under pressure Must display a high level of energy, integrity, honesty, and able to exercise sound judgment Ability to prioritize and handle multiple priorities, competing demands and deadlines Possess strong problem solving and analytical skills Must be extremely organized, flexible and creative Must have a strong work ethic and a dedicated team player Strong verbal/written communication skills and a professional phone presence Computer savvy with Microsoft Office applications BA/BS degree in Business or related field preferred or related experience

Staff Analyst

Glen Allen, VA
Contract
The Staff Analyst will be responsible for the completion of post-payment claims audits involving many different provider types, including personal care services providers, physicians, residential treatment centers, hospices, home health providers, and private duty nurses. The objective of these audits is to evaluate Medicaid claims for compliance with Virginia Medicaid regulations and policy. Essential Functions: Work as part of a team conducting post-payment audits and reviews of Virginia Medicaid claims for reimbursement Work with Senior Analysts in charge of each audit to ensure internal and regulatory deadlines are met Strive to exceed client expectations Research and apply Federal and State Medicaid reimbursement policies and regulations Effectively communicate with stakeholders, including client staff and provider staff Maintain security and confidentiality of all protected health information Prepare audit work papers in accordance with firm and professional standards Prepare and distribute analytical data reports and/or records Work within the defined scope of the project Work on multiple assignments with strict deadlines Additional responsibilities as assigned Requirements: Bachelor's degree in Accounting, Finance or related field required Prefer CPA and/or CFE, or candidate for either Internship or 1 year of audit experience required, preferably reviewing Medicaid claims Proficient use of applicable software programs, including Microsoft Word, Excel, Access, Windows Organized and detail oriented with strong problem solving skills Self-starter with the ability to work accurately and independently Demonstrated ability to effectively communicate verbally and in writing with all levels of an organization, both internally and externally Effectively multi-task with planning and efficiency Must be able to manage multiple deadlines and prioritize assignments Ability to work in a team environment Must be able to travel based on client and business needs

Senior Accountant

Glen Allen, VA
Contract
The Senior Accountant will lead audit engagements, review provider cost reports, analyze health care provider financial information, and perform reimbursement calculations. Essential Functions: Independently perform various analyses and audits relating to Medicaid cost report audit engagements Mentor and train staff accountants Provide quality assurance reviews on audit working papers and reports completed by other team members as well as self-review Conduct research in order to determine billing and reimbursement compliance with relevant Medicaid or other government program regulations Coordinate staffing on projects Review applicable Federal and State Medicaid policies and regulations relating to healthcare reimbursement Review working papers to document scope and findings of audit in accordance with Medicaid or other government program regulations and AICPA standards Work with the defined scope of the project Communicate verbally and in writing with all levels of the organization, both internally and externally Maintain security of and confidentiality of all protected health information Additional responsibilities as assigned Requirements: Bachelor's degree in accounting or related field required CPA, or CPA candidate preferred 3 years experience in healthcare analytics/auditing, public accounting, or related field Minimum 2 years experience with Medicare and Medicaid cost reporting preferred 1 year supervisory experience preferred Experience running audit engagements preferred Familiarity with database and report writing desired Strong analytical and problem solving skills Ability to learn a significant amount of information in a short time-frame Ability to manage multiple deadlines and prioritize assignments Strong verbal and written communication skills Strong organizational skills Proficient use of applicable technology; specifically Microsoft Office Applications (Excel, Word and PowerPoint) Well-organized with a high degree of accuracy and attention to detail Must be able to travel based on client and business needs

.Net Programmer

Dauphin County, PA
Contract
Experience Migrating VB to .Net C# Required 2  Years Web Services development Required 5  Years Experince using WCF Required 1  Years Experience with XML Required 5  Years Experience with Visual Studio 2008 Required 2  Years Experience with .NET Framework Required 2  Years Experience with MS SQL Server 2005 DB Required 5  Years Experience writing T-SQL Stored Procedures Required 5  Years Experience using Rational Clear Case Highly desired 2  Years Experience using Rational Clear Quest Highly desired 2  Years Experience using Rational Req Pro Highly desired 2  Years Experience using Visual SourceSafe Highly desired 2  Years Experience using FileNet or Documentum Highly desired 2  Years   Short Description: Candidate will be working on the EDMS VB6 to .Net Migration Project. Complete Description: EDMS is a core infrastructure component and has an extensive inventory of EDMS VB6 modules that were developed to fulfill business requirements - several which support mission critical systems. The candidate will work on a team to migrate the following list of applications that utilize components identified for rewrite as part of this project: Automated Permit Routing Analysis System (APRAS) Engineering Construction Management System (ECMS) Bridge Management System (BMS) Crash Reporting System (CRS) Utility Relocation (UR) Grade Crossing (GC) Executive Correspondence Process (ECP) .Centric Vehicle Registration (VR) Driver Licensing (DL) Commercial Registration Online Registration Program (OLRP) Integrators The VB6 Code has reached end of life and is no longer supported by Microsoft. Additionally one of the modules (DOTImage) is a VB6 Application. This application is used by the Integrators to zip up (compress), encrypt, and transmit images to the Departments designated FTP site. This application resides on the various Integrators machines.

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