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LAN Administrator

Mineral, VA
Contract
Responsibilities: Under direct and immediate supervision, this role assists in day-to-day operations of company's LAN hardware and software. Assists in monitoring and responding to PC/LAN problems. Is responsible for working with multiple business units in a specific platform environment. An incumbent is monitored on performance to established service levels for the department. Work is closely checked, and errors may cause minor delay or expense. Perform other duties as requested or assigned. Knowledge of software applications and hardware is desired. Qualifications: Customer Service Skills: Possesses a broad understanding of customer needs and of how to meet those needs. Technical: Has the ability to translate that knowledge gained by education and/or experience into benefits for the customer. Expert communicator: Must be an able listener. Communicates early and often with the customer keeping them informed of the situation. Judgement: Ability to respond to multiple customer and employee/contractor requests or demands. Teamwork: Willingly cooperates and works collaboratively towards solutions that generally benefit all parties and accomplishes company/group objectives.

Post-Closing/Final Documents Reviewer

Richmond, VA
Contract
Duties/Responsibilities:   Performs an extensive review of loan documentation after purchases. The review will consist of, but is not limited to documents that include recorded lien documents, final title policies, insurance guarantees.  Documents reviewed must be in compliance with all federal, TRID, CFPB, FHA, VA, RD, FNMA and FHLMC.  Documents must ensure a perfected lien and compliance with insurer guidelines.  Perform validation of MERS registration and transfer. Provide training to lenders as required as well as excellent customer service to internal and external customers.  Must have the ability to answer inquiries regarding programs and provide guidance to stakeholders.   Knowledge/Skill Requirement:   Several years of experience in reviewing final documents. Sufficient knowledge of federal and insuring agency guidelines.

PC/Network Support 2

Chester, VA
Contract
Our client is seeking a PC Network Support Technician to join our team of qualified diverse individuals. This position will be located in Buckingham County Virginia and support users in Albemarle, Amherst, Appomattox, Cumberland, Fluvanna, Nelson, Prince Edward counties in Virginia with potentially other assignments outside those areas but all within the state of Virginia.  Roles and Responsibilities:  Troubleshooting, diagnosing, repairing, installing, maintaining, and upgrading Windows based PCs, laptops, and tablets and printer hardware, and provide secondary support for VOIP technology, servers, security and networks.  Perform on-site and remote analysis, diagnosis, and resolution of computer hardware and software incidents and service requests.  Install, configure, maintain, and troubleshoot computer and printer hardware in accordance with program Service Level Agreements (includes response times and time to resolve service tickets).  Collaborate with other technical SMEs as required to diagnosis problems that may relate to the server or network environment or other technical service area Be able to work independently and prioritize work to ensure Service Level Agreements are met  Some sites in the coverage area are 24x7 and on occasion require after hour support due to critical outages. Successful candidate must be available to dispatch to assist with critical outages on nights and weekends.  The position requires regular day travel in the support area.  Requirements: Technical degree in Computer Science or technology with experience servicing PCs and printers from both hardware and software perspectives. Ability to reimage a PC and experience working with users by remote access tools. You should be able to use tools to open PCs and printers for hardware repairs and reassemble them so they work properly. It is very important to have diagnostic skills to work from very minimal information, quickly determine the cause of a problem and be able to develop and execute a plan for resolution. The position also requires "touch labor" for other groups such as the network and server teams. Working with these other groups you should be able to follow instructions provided to you. The candidate must apply and successfully acquire Virginia Department of Corrections clearance within 30 days of the start date. The candidate will have to live in the general Buckingham area to be available for after hour urgent dispatch requests.

Project Manager 2

Richmond, VA
Contract
Our client is seeking an experienced project manager to join their team. Qualifications: Must have experience managing and providing leadership and guidance to project teams, in both Waterfall and Agile settings.  Required 5 Years Proven track record in positively motivating teams and instilling accountability for on-time and within budget and scope. Required 6 Years Successful track record for defining and implementing process improvement measures within project teams. Required Demonstrate understanding of project portfolio, lifecycle management and agile processes. Demonstrate understanding of governance processes, procedures and policies. Demonstrate competence in identifying risk areas and proactively mitigating the risks. Ability to quickly and easily adapt to changing priorities, embracing the changes to provide leadership ad guidance. Strong interpersonal and communication skills. Strong technical and functional understanding of MS Project, Project Server, Project Online/SharePoint. Highly Desired 2 Years Familiar with Agile values, principles, processes and methods. Required 3 Years Experience on a variety of Scrum teams (size, culture, co-located, etc.) Certified PMP required 4 Years Certified CSM or and/or PMI-ACP Desired Strong communication skills with peers and all levels of Management Required 2 Years

Help Desk Analyst 3

Harrisburg, PA
Contract
Responsibilities: Manage expectations at all levels: customers/end users, executive sponsors. Ensure quality standards are followed. Monitor the teams open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels. Act as the escalation point for high priority support issues. Able to make recommendations on policies on system use and services. Calls software and hardware vendors to request service regarding defective products. Acts as a subject matter expert for one or more custom or COTS applications. Talks to programmers to explain software errors or to recommend changes to programs. May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Write software and hardware evaluation and recommendations for management review. Write or revise user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for level 1 support. Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. Experienced with a variety of call-tracking software and systems. Reads trade magazines and engages in independent study to maintain current industry knowledge. Follow quality standards, and displays strong customer service skills. Able to work in a team environment. Complete assigned tasks.   Qualifications: 4 year college degree in field of specialty or equivalent experience Highly desired Tier 2 technical support for hardware and software Required 5 Years Experience with call tracking and ticketing software Required 5 Years Provides user training, documentation, manuals Required 5 Years Managing and assigning support issues Required 5 Years Strong communication skills; both written and spoken Required

Java Developer II

Richmond, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Responsibilities:  Responsible for the overall system design. Documents development requirements for database, applications, and operation system environment. Consults with end users to test and debug applications to meet client needs. Serves as expertise in all aspects of designing and application development. May conduct training to IT Staff. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May provide consultation on complex projects and is considered to be the top level contributor/specialist. Typically reports to a manager or head of a unit/department. Qualifications: Requires a bachelor's degree and may be expected to have an advanced degree in area of specialty and 3-6 years of experience in the field or in a related area. At least 2 years of experience coding in data management, data warehousing or unstructured data environments At least 1 year of experience in ETL process At least 1 year of coding experience in Java, Spark, Scala AWS is nice-to-have

MPLS IT Specialty Resource

Richmond, VA
Contract
Responsibilities: This is an expert level technical leadership position primarily focused on Nokia/Alcatel Lucent MPLS technology architecture design, deployment, and operational and engineering process development. This resource will assist with MPLS deployments, perform trouble-shooting, support process/procedure development, function as a technical interface with ETS and NOW, and provide staff mentoring/training. Experience Required: Extensive technical knowledge of NOKIA/Alcatel Lucent MPLS technology (Alcatel-Lucent: 7750, 7705, 7210, PSS1830, 9500MPR MW) NOKIA/Alcatel-Lucent Network Routing Specialist I Certification NOKIA 5620/CPAM Management Systems NOKIA NSP (NFM-P) Advanced knowledge level of IP and Ethernet Based Data Network Technology; Engineering design concepts & fundamentals to include network security devices, multiprotocol routers, multilayer switches and Wireless platforms Excellent oral and written communications + presentation skills MPLS deployments MPLS Method of Procedure development and implementation MPLS Network and Services Troubleshooting MPLS/DWDM/Microwave operational readiness MPLS/LAN/WAN Network Performance Analysis MPLS network security & Vulnerability Assessments MPLS High Availability network solutions MPLS network integration with legacy networks Experience Preferred: MPLS Architecture and Design for SCADA network infrastructure (including Transfer Trip) Extensive Data Network design experience (routers, switches, firewalls) in the electric/gas utility space NERC CIP NOKIA/Alcatel-Lucent Network Routing Specialist II Certification Advanced knowledge of NOKIA/Alcatel-Lucent Interior Routing Protocols, Border Gateway Protocol (BGP), Multiprotocol Label Switching (MPLS), Virtual Private LAN Services, Virtual Private Routed Networks, Quality of Service (QoS) Advanced knowledge of MPLS Layer 2 and Layer 3 services Knowledge of ISIS protocol BS degree in Information Systems, Mathematics, or Engineering preferred

GoldenGate Database Administrator II

Plano, TX
Contract To Hire
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Responsible: Providing day-to-day support and maintenance for existing and Oracle databases. Provide 2nd and 3rd tier, 24x7 production support. Serve as part of the Database Support Team in developing and implementing next generation database systems architecture. Search for, identify, and correct data access performance and content quality issues Assist in troubleshooting and resolving problems within our environment Individual contributor performing both data design, modeling, and coding Design and build database solutions that are both highly available and highly performing. Administration, management, and monitoring of all Oracle database systems. Help support proper backup and disaster recovery procedures. Good understanding of Database Architecture, Performance tuning of databases, Pro-actively Identify bottlenecks and resolve them quickly. Proactive monitoring of Oracle databases for performance and scalability Update skills continuously with emerging technologies and apply them as and when needed. Work with developers on performance tuning, query optimization, index tuning. Support Oracle database on premise and in AWS. Maintain a positive, upbeat, can-do attitude. Skills: Must have knowledge of Oracle Golden Gate. The DBA should also have advanced knowledge of Oracle Utilities, creation and implementation of fully functional Oracle databases, ability to maintain multiple development, QA and production Oracle environments with strong experience in performance tuning on Oracle.

Technical Specialist I

Bridgeport, WV
Contract
Responsibilities: Provide technical or engineering support to internal and external customers. Perform basic and/or routine assignments, tasks, and maintenance. Demonstrate ability to perform various job tasks and assignments for progression to the next level of Technical Specialist. Conduct training either one on one or in a classroom setting. Provide technical support for data acquisition systems, various types of hardware, maintain inventory, and support various projects. Provide technical support in designated company area or specialized function to include analyzing and evaluating systems, equipment, process improvements, and programs to ensure they are modified, operated, and maintained in accordance with Company policy and regulatory requirements. Perform under deadlines and time frames to meet certain requirements. Document, support, and coach others in process development, current projects, and offer solutions. Provide support to internal/external customers on SAP PM Maintenance Management System. Work towards becoming a SME (Subject Matter Expert) in regards to developing, maintaining, implementing, and managing in depth Site Specific Maintenance Plans unique to difference pieces of equipment. Design and document process improvements and action plans to implement changes. This role does not function as a technician in modifying, operating or maintaining systems or equipment. Qualifications: Basic knowledge of operation, maintenance and technical design applications Basic verbal and written communication skills Basic decision making skills Computer skills and knowledge and use of various software programs Basic analytical and problem solving skills Design and Develop Reports and Interfaces SharePoint Development Understanding/Utilization of SAP PM Maintenance Program Understanding of Data Acquisition Systems Ability to learn to interpret codes, regulations and practices Ability to develop planning, organizational, and project management skills Ability to work in a team environment or individually Ability to coordinate multiple tasks Ability to make sound Decisions and Responses Based on Analytical Data Nice to have: SharePoint, .NET, SAP and Cognos

IT Architect

Glen Allen, VA
Contract
This position analyzes problems in terms of detailed requirements. Designs detailed flow charts. Verifies program logic by preparing tests data for trial runs. Tests and debugs programs. Prepares run sheets for routine programs. May also do coding from flow charts, assist in determining the causes of computer or program malfunctions, and confer with technical personnel in systems analysis and application planning. Essential Functions: Develops, test and maintains code using software development methodology and appropriate technologies for the system being used. Works closely with Business Analysts to develop detail systems design and written test plans for online and report application programs. Performs analysis on projects and provides a project plan that shows the tasks needing to be completed and a time estimate for each task. Participates in design walkthroughs with appropriate focus groups and related users to verify accuracy of design in meeting business needs. Prepares installation instructions and coordinates installation procedures. Supports and troubleshoots application code problems. Provides status reports that give a detailed description of the current projects progress and indicates time devoted to each task of the project. Coordinates, guides and mentors programming efforts performed by in-house programmers or outside consultants to ensure that all programming is completed according to the project plan. Requirements/Certifications: 5-7 years of experience using ETL tools including a minimum of 2 years designing, building and deploying software 2+ years of experience with Informatica products.Is an expert at data architecture with RDBMS, Big Data/Hadoop, Applicances (NZ, RS), Data Lake concepts and has relevant experience with various OS, network and storage concepts Work as a lead on new implementations in defining the architecture and road-map on data movement tools of Informatica/Hadoop Drives new initiatives, conducts POC's and evaluates other products for seamless integration Strong data architect that can work with IT Architects and IT Analysts to break down a complex system into smaller components Experience working with stakeholders in understanding their requirements, translating that to mapping specification and construct solution Experience performing data models Looking for candidate with out of box thinking with T-shaped skills who has tremendous appetite to constantly learn new tools/technologies Has good exposure to cloud for IaaS and SaaS Should be certified in Hadoop Experience with analytical/reporting tools for visualization is a plus Experience with AWS is a plus Experience in health care is a plus

PC/Network Support 2

North Chesterfield, VA
Contract
Responsibilities: The selected technician will work moderate to complex PC and printer Incident and IMAC tickets. The selected technician will provide support to users with a very wide range of skills from novice to expert. Customer service skills are imperative in this position.  Tasks will entail work on PC and printer hardware repair and remediation, virus and malware removal, system re-imaging, and analysis of complete hardware problems. Software issues will include loading drivers, assisting with email issues (MS Outlook/Exchange), assisting users with MS Office, use administrative privileges to load/reload agency applications and assist with VPN issues. Tasks will also require evaluation of system slowness and latency issues.    Other Responsibilities: The job will also include installing new PCs via net new or refresh, installing and configuring new printer and copiers, assigning the server and network teams as touch labor outside of the programs data centers in Lebanon and Chester, VA.  There may be occasions where the technician is contacted after hours on nights or weekend for critical outages.  The program uses ITIL compliant ticketing; the selected technician will update ticket journals with findings and steps to resolution. Tickets are subject to program service level agreements (SLAs) that carry financial penalties if not achieved.    Qualifications: Minimum 3-5 years working on PCs and laptops running Microsoft Operating Systems  Specific Skills Required: Software (i.e. McAfee, Microsoft Windows 7, Outlook 2010 and Office 2010) Hardware (HP desktops and laptops, servers, HP and Xerox printers and copiers, Cisco Network equipment) Certifications (e.g. A+, HP hardware)  Degree Required: Degree in IT or related field  The position will support users generally in a 50 mile radius. This position will be in the Exmore/Nassawadox area of the state as the primary technical resource or all users on the Eastern Shore of Virginia. 

Senior Full Stack Java Programmer

Manchester, VA
Contract
Our client is looking for a Senior Full Stack Java consultant to assist with refinement of requirements, design and development and support of complex Java/JEE programs. Qualifications: A minimum of 10 years of Java development experience with complex, large scale, n-tiered applications using the following technologies is required: Java/JEE, HTML, JavaScript, Oracle, SQL, JSP, JSTL. A minimum of 5 years experience with the following technologies: Web Services, Struts, Spring, and Hibernate/OpenJPA. Experience with relational and object oriented modeling is required 2 years. Experience with requirements gathering and documentation is required 2 years. The ability to successfully interact in a team environment is required. Effective oral and written communication skills are required. Knowledge of and experience with UNIX OS, UNIX Shell Scripting, PL/SQL, and UML are strongly preferred. Experience with Rationale Requisite Pro, Rational Architect, Rational Application Developer, WebSphere Application Server and Oracle RDBMS are strongly preferred. Knowledge of and experience with other template languages are preferred. Experience with Microsoft Office Suite of products is preferred.

Full Stack Java Programmer

Manchester, VA
Contract
Our client is looking for a Full Stack Java consultant to assist with refinement of requirements, design and development and support of complex Java/JEE programs. Qualifications: A minimum of 7 years of Java development experience with complex, large scale, n-tiered applications using the following technologies is required: Java/JEE, HTML, JavaScript, Oracle, SQL, JSP, JSTL. A minimum of 3 years experience with the following technologies: Web Services, Struts, Spring, and Hibernate/OpenJPA. Experience with relational and object oriented modeling is required 2 years. Experience with requirements gathering and documentation is required 3 years. The ability to successfully interact in a team environment is required. Effective oral and written communication skills are required. Knowledge of and experience with UNIX OS, UNIX Shell Scripting, PL/SQL, and UML are strongly preferred. Experience with Rationale Requisite Pro, Rational Architect, Rational Application Developer, WebSphere Application Server and Oracle RDBMS are strongly preferred. Knowledge of and experience with other template languages are preferred. Experience with Microsoft Office Suite of products is preferred.

Full Stack Java Programmer

Manchester, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Our client is looking for a Senior Full Stack Java consultant to assist with refinement of requirements, design and development and support of complex Java/JEE programs. Qualifications: A minimum of 10 years of Java development experience with complex, large scale, n-tiered applications using the following technologies is required: Java/JEE, HTML, JavaScript, Oracle, SQL, JSP, JSTL. A minimum of 5 years experience with the following technologies: Web Services, Struts, Spring, and Hibernate/OpenJPA. A minimum of 3 years experience with Angular JS. Experience with relational and object oriented modeling is required 2 years Experience with requirements gathering and documentation is required 3 years. The ability to successfully interact in a team environment is required. Effective oral and written communication skills are required. Knowledge of and experience with UNIX OS, UNIX Shell Scripting, PL/SQL, and UML are strongly preferred. Experience with Rationale Requisite Pro, Rational Architect, Rational Application Developer, WebSphere Application Server and Oracle RDBMS are strongly preferred. Knowledge of and experience with other template languages are preferred. Experience with Microsoft Office Suite of products is preferred.

Database Administrator III

Richmond, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Our client is looking for a person with PostgreSQL and Oracle database administration on the Unix environment skills needed. Managing RDS instances and EC2 in AWS skill set is must.   Qualifications: Communication skills and general DBA experience Highly motivated, job engaged, Team player Good verbal and written communication skills, able to clearly articulate complex technical issues and relate to development requirements and needs. Should be able to work across physical boundaries through phone, IM efficiently as rest of the database team is located in Richmond, VA Physical modeling experience needed - preferably in Erwin modeling tool Batch Jobs scheduling experience - preferably control m tool Candidates should have experience in large-scale environments Hands on experience with Microsoft Windows XP or higher version, Office, PowerPoint, Access, Visio and Project Strong change management experience for implementing database changes Experience promoting database objects from one environment to other and maintaining change logs Oracle DBA experience Creation of databases in HPUX / AIX environments High level experience with writing Korn shell scripts Very good understanding of how memory, CPU, Disks work on the UNIX environment Demonstrate experience with backups, recovery, performance tuning and optimization on oracle OEM, statspack, AWR experience needed Experience of execution plans and how to use them to optimize/improve query costs and create new indexes Understanding of RMAN, Data Guard Experience with how oracle security works Monitoring database performance during application performance testing and recommending database changes Oracle export/import experience. Experience backing up databases from one environment and restoring them in other database environments PostgreSQL experience Demonstrable experience with PostgreSQL Database design and development including creating stored procedures and functions Thorough understanding of relational database design and concepts Demonstrable experience of Installation, migration, upgrade and maintenance of multiple PostgreSQL Databases Demonstrable experience with backups, recovery, performance tuning and optimization Understanding execution plans and how to use them to optimize/improve query costs and create indexes Other Criteria considered: Experience in managing the databases in AWS cloud Experience in other financial organization is a plus* Experience as Development DBA Advanced Knowledge of Windows Server Administration, different disk technologies, disk replication, Networking etc. Understanding of other Databases like Teradata, DB2, etc. Familiarity with Tools / languages like Terraform, Ansible, Jenkins, python etc. Familiarity with Web Applications. Knowledge of any other programming languages, like .Net, Visual Basic, Java, C++, C#,etc.

Clinical Pharmacy Technician I

Glen Allen, VA
Contract
Evaluates and authorizes approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria. Essential Functions: Determines appropriateness for medications. Communicates decision to physicians, physician's office staff, medical management staff and/or pharmacists. Researches, resolves and documents prior authorization outcomes in pharmacy system. Communicates selected prior authorization criteria, pharmacy benefit coverage and formulary alternatives to physicians, physician's office staff, medical management staff and/or pharmacists. Escalates requests to Pharmacist when request requires extensive clinical review or denial. Researches, resolves and documents physician or client inquiries and grievances and provides verbal or written results to client, prescriber, provider and/or management. Performs other duties as required. Qualifications: Ability to identify and trouble-shoot problematic issues. Education: HS/GED Minimum of 6 months - 1 year of retail pharmacy setting. Must have CPT State VA license.  National PTCB preferred Ability to type 40 WPM

Senior Data Integration Engineer

Innsbrook, VA
Contract
A Senior Data and Integration Engineer can: Analyze problems and is an expert in at least two or more Data Management tools Understand and develop requirements for a system (mapping documents) by working with Business and Stakeholders Develop visualization - focuses on the design with emphasis on reusability, scalability, optimization and parameterization Develop, test and maintain canonical layouts and drives standardization  Is proficient at automated testing strategies, including TDD Integrate systems to enterprise data governance tools Connect with various data sources Perform data and service integration Design data as a service (DaaS) Contribute to 24x7x365 days of on-call staff coverage Other Essential Functions: Develops, test and maintains code using software development methodology and appropriate technologies for the system being used. Works closely with Business Analysts to develop detail systems design and written test plans for online and report application programs. Performs analysis on projects and provides a project plan that shows the tasks needing to be completed and a time estimate for each task. Participates in design walkthroughs with appropriate focus groups and related users to verify accuracy of design in meeting business needs. Prepares installation instructions and coordinates installation procedures. Supports and troubleshoots application code problems. Provides status reports that give a detailed description of the current projects progress and indicates time devoted to each task of the project. Coordinates, guides and mentors programming efforts performed by in-house programmers or outside consultants to ensure that all programming is completed according to the project plan. Qualifications: Development of interfaces/load process using Databases Oracle/SQL Server/Flat files Highly Organized Weekly status reports and time reporting Ability to learn new technologies and frameworks Ability to collaborate and work with teams Ability to analyze and troubleshoot issues Collaborate with teams to identify and understand key information and data assets Should have strong knowledge of Oracle, SQL Server Should have working knowledge of Performance optimization and tuning tools. Should be able to work in Agile and Waterfall based projects 5-7 years of working experience with Informatica, 2-4 years with Snaplogic Should be proficient in Software Development Lifecycle Ability and prior experience in taking a product through the entire lifecycle of analysis, design, coding, testing and implementation and support is a plus. Experience in health care industry is a plus Experience with big data related technologies such as Hadoop, Redshift is a plus Bachelor's degree required.

Senior Technical Project Manager

Harrisburg, PA
Contract
The Senior Business Subject Matter Expert (SME) brings proven experience from related businesses or organizations as well as system integration and technology experience. They consult with the client to define needs or problems, conduct research, perform studies and surveys to obtain data, and analyze problems to advise and make recommendations on business and technical solutions based on hands-on experience solving similar business problems. They are able to utilize knowledge of theory, principles, or technology of specific discipline or field of specialization. Responsibilities: Guides executive-level stakeholders based on industry standards related to specific discipline or field of specialization. Requires specific expertise in related technical fields or area of specialization. Conducts detailed audits and analysis to identify obstacles and suggests recommended solutions. Requires extensive experience providing consulting services to governmental entities related to specific technologies or field of specialization. Provides mentoring and guidance to agency personnel and leadership. Consults with executive-level stakeholders to define business need or problem; conducts research, performs studies and surveys to obtain data; and analyzes problems to advise on or recommend solutions, utilizing knowledge of theory, principles, or technology of specific discipline or field of specialization. Requires knowledge in computer programming and other related technical fields as well as extensive experience in a particular business or industry subject matter. Conducts study or survey on need or problem to obtain data required for solution. Analyzes data to determine solution, such as installation of alternate methods and procedures, changes in processing methods and practices, modification of machines or equipment, or redesign of products or services. Advises client or department heads on alternate methods of solving need or problem, or recommends specific solution. Requires experience providing consulting services to governmental entities. May be designated according to field of business and technical specialization. Lead 10+ person delivery team divided into maintaining and delivering 2 complex applications Manage IT customer interface weekly to ensure customer satisfaction Manage operations and maintenance team of complex web based SQL Server, .NET application - 5 person team with team leader Manage staffed enhancement team of complex SQL Server, Entity Framework, C#, MVC application - 6 person team. This role will act as team lead, but has 3 experienced senior architect/programmers. Develop and maintain visible project task plans Manage pm artifacts - project scope, timelines, risk/issues Collaborate with business project manager, 10+ stakeholders Other duties as assigned Required Skills Excellent in person and written communication skills with IT customers Excellent communication skills with large, diverse project stakeholder 12 years experience in application development and project management Applied use of systems development lifecycle Experience in application development and project management Required 12 Years Applied use of systems development lifecycle Required 10 Years Applied use of project management pmbok principles Required 6 Year SQL Server .net experience Preferred Skill: 4 year college degree Desired Certification in project management Experience with grants management software Desired 1 Year

EAP Consultant

Washington, DC
Contract
The selected candidate will be a "Stress Counselor". The goal is to help the staff (the client does not support the hurricane victims) maintain productivity and personal well-being during a natural disaster. The "Stress Counselor will do so by providing educational services and program related to stress management and familiarize employees with EAP and WL (worklife) services before, during and after deployment. Services that stress counselors provide Management Consultation, One-on-One Consultation, distributing materials and brief EAP and WL orientations. Essential Functions: Provides direct support to organizations and their employees through the delivery of assessment, consultation, education and triage services. Consults with employees and managers on a variety of workplace and work based issues. Provides clinical expertise in order to restore employees with diminished performance to healthy functioning. Provides employee consultation related to specific personal problems and concerns. Completes required forms in a clear and concise manner. Provides expert consultation to employees and/or supervisors on a variety of workplace and work based issues. Provides EAP,WL, legal and financial benefit information and education. Provides brief orientations as needed to describe benefits. License: LCPC, LPC, LCSW and LMFT

Senior Software Engineer

Glen Allen, VA
Contract
A Senior Software Engineer Serves as expert technical and industry resource to management, clients and development staff in new uses of information technology and in all phases of major system and subsystem development. Provides consultation on internal and industry IT technical and business process capabilities including leadership in the identification and recommendation of new IT opportunities. Formulates, contributes to, and directs task identification, work effort estimates, and work schedules for research, prototype, and proof-of-concept IT activities. Directs and participates in software/hardware releases and installation tasks.   Foundational: Analyze problems and program in two or more programming language/platforms Understand and develop functional and non-functional requirements for a system Work with multiple programming frameworks and Develop, test and maintain code using software development methodology and appropriate technologies for the system being used. Integrate systems to databases and other applications using middleware such as SnapLogic and cosume or produce SOAP or REST based services, etc. Agile, DevOPS and Cloud: Proficient at automated testing strategies, including TDD Understand advanced concepts of Containers, Micro-Services, Continuous Integration Understand Cloud computing concepts and how to build Cloud deployable application Perform load and performance testing on the application and do regular performance tuning Requirements/Certifications: 3-6 years of working experience with Database Programming Should be proficient in Software Development Lifecycle Ability and Prior experience in taking product through the entire lifecycle of analysis, design, coding, testing, and implementation and support is a plus. Experience in health care industry is a plus. Bachelor's degree required. Resources needed for state of New York and Georgia Medicaid project implementations. Experience in developing stored procedures and packages in Oracle 12c Highly Organized Weekly status reports and time reporting Ability to learn new technologies and frameworks Ability to collaborate and work with teams Ability to analyze and troubleshoot issues Collaborate with teams to identify and understand key information and data assets Should have strong knowledge of SQL Server and SSIS Should have working knowledge of database Performance optimization and tuning tools. Should be able to work in Agile and Waterfall based projects Develop complex Stored Procedures, Functions and Triggers and integrate them seamlessly into the application development process T-SQL/SSIS development in SQL Server 2008/2012 environment. Demonstrated ability in analysis of database traces, troubleshooting and performance tuning is required experience with Source Control Management tool like subversion. IDE such as Toad, SQL Developer Knowledge of AWS resources and services is a plus Strong Communication skills Execution Ability to develop quality code with limited oversight Continuous Improvement

Application Developer III

Tysons, VA
Contract
Responsibilities: Responsible for the overall system design. Documents development requirements for database, applications, and operation system environment. Consults with end users to test and debug applications to meet client needs. Serves as expertise in all aspects of designing and application development. May conduct training to IT Staff. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May provide consultation on complex projects and is considered to be the top level contributor/specialist. ?Typically reports to a manager or head of a unit/department.   Qualifications: Requires a bachelor's degree and may be expected to have an advanced degree in area of specialty and 6+ years of experience in the field or in a related area. Proficient in Angular JS 2.0/4.0 Proficient in Java REST API Experienced in Spring Boot Experienced in Ruby Cucumber Selenium AWS Experience

PC/Network Support 2

South Hill, VA
Contract
Roles and Responsibilities:  Troubleshooting, diagnosing, repairing, installing, maintaining, and upgrading Windows based PCs, laptops, and tablets and printer hardware, and provide secondary support for VOIP technology, servers, security and networks.  Perform on-site and remote analysis, diagnosis, and resolution of computer hardware and software incidents and service requests.  Install, configure, maintain, and troubleshoot computer and printer hardware in accordance with program Service Level Agreements (includes response times and time to resolve service tickets).  Collaborate with other technical SMEs as required to diagnosis problems that may relate to the server or network environment or other technical service area  Be able to work independently and prioritize work to ensure Service Level Agreements are met  Some sites in the coverage area are 24x7 and on occasion require after hour support due to critical outages. Successful candidate must be available to dispatch to assist with critical outages on nights and weekends  The position requires regular day travel in the support area.   Requirements: Technical degree in Computer Science or technology with experience servicing PCs and printers from both hardware and software perspectives. Ability to re-image a PC and experience working with users by remote access tools. You should be able to use tools to open PCs and printers for hardware repairs and reassemble them so they work properly. It is very important to have diagnostic skills to work from very minimal information, quickly determine the cause of a problem and be able to develop and execute a plan for resolution. The position also requires "touch labor" for other groups such as the network and server teams. Working with these other groups you should be able to follow instructions provided to you. The candidate will have to live in the general South Hill area to be available for after hour urgent dispatch requests .

Incident Manager

Glen Allen, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position.     The Incident Manager (IM) facilitates critical incident bridges and helps support and development teams resolve computer systems, network and other operational problems.   Typical hours: We have 4 shifts - front half of week days; back half of week days. The selected candidate will be assigned to one of the 4 shifts depending on the shift vacancy. The shift will alternate 4 - 12 hour days one week and 3 - 12 hour days the next week. * 6pm - 6am OR 6am - 6pm Required Experience: Experience troubleshooting computer systems issues. Technical experience supporting Enterprise Infrastructure (Unix, Windows Server, Network, Database, Cloud) Familiarity with an Incident Management tools such as HP Service Manager or equivalent. Great communications (oral, written, type), PC and phone skills required - these skills will be tested Candidates should be great problem solvers, vocal leaders and great written communication skills. Prior technology experience is required in either networking, Unix, Windows or Database. AWS experience is preferred. Candidate should be able to multitask while actively engaged in listening to incident call details Candidate should be able to work effectively in a fast-paced environment Candidate should be able to notate accurate call details/timeline while on incident call Productive in a team-oriented environment

Technical Specialist 1

Harrisburg, PA
Contract
The primary responsibility of this Technical Specialist (TS) is to develop, facilitate and conduct end user training for the upgrade of client software (Bentley MicroStation, InRoads SS2/SS3 to OpenRoads SS4/Connect, including revised workspace and work flow). The candidate must possess a solid understanding of the processes associated with civil engineering design and have current skills in Bentley software listed below: MicroStation Storm and Sanitary/Subsurface Utility Engineering (SUE)/Subsurface Utility Design and Analysis (SUDA) OpenRoads Technology for Survey and Roadway Design iPlot and iPlot Organizer Trimble Business Center Other responsibilities include: Design training plans that deliver large-scale transformation that achieve Department-wide adoption and proficiency for approximately 600 end users Collaborate with team members to: Develop customized training materials to address client needs. Identify appropriate business examples to illustrate key concepts/features. Identify and document business practices that maximize efficiency. Develop and conduct customized training for additional applications as needed. Coordinates training reviews to verify that designed trainings meet quality standards, functional/ technical requirements and user needs. Works with team members to anticipate, identify, track and resolve issues with current training and develop contingency plans as necessary. Documents all work for future reference. Follows quality standards. Travel requirements: Approximately 50% of time will involve traveling throughout the state Required: Strong oral and written communication skills in the English language. Knowledge of civil design process. Two years (four years desired) working knowledge and support experience which includes technical understanding, creation/maintenance of user documentation and training, in Computer Aided Drafting and Design Engineering Software. Minimum of one year experience in delivering live multi-day training classes for highly technical civil design software. Highly Desired: Two year minimum (four years preferred) working knowledge of the following: Bentley MicroStation, InRoads and InRoads Survey civil design software. One year minimum (two years preferred) working knowledge of the following: Bentley civil design software: OpenRoads, Storm and Sanitary, Subsurface Utility Engineering (SUE)/ Subsurface Utility Design and Analysis (SUDA), IPlot and IPlot Organizer. Trimble Business Center Minimum of one year experience in developing customized training materials for classroom, instructor led and web-based training classes. Experience in developing comprehensive user documentation.

RN Clinical Reviewer/Nurse Auditor

Richmond, VA
Contract
Seeking an RN Clinical Reviewer to independently review/audit various claims and medical records relating to Medicaid engagements.  Essential Functions: • Review medical records for various types of medical services for accuracy, completeness and consistency with professional standards and compliance with billing and coding requirements • Participate in on-site field examinations of Medicaid providers to review clinical documentation • Work closely with accounting staff and state client personnel on health care reimbursement related issues • Perform additional assignments relating to Medicaid reimbursement • Develop and maintain general knowledge of Medicaid statutes, regulations, provider billing manuals and other Medicaid policies • Interpret and analyze health care data • Successfully interact with accounting staff, state agency staff and providers in a professional manner, developing rapport and enhancing business relationships • Maintain security of and confidentiality of all protected health information • Additional responsibilities as assigned Requirements:  • Bachelor’s degree in Nursing required (Associate’s Degree from accredited nursing school with four or more years of additional clinical experience may be substituted in lieu of a bachelor’s degree)  • Licensed Registered Nurse (RN) • Minimum 3 years of clinical review experience, Utilization Management review experience, or health care claims auditing experience • Certified Professional Coder (CPC) or other coding credential (e.g. CCS, CCS-P, CCDS) preferred • Have understanding of healthcare claims, Current Procedural Terminology (CPT), International Classification of Disease (ICD), Healthcare Common Procedure Coding (HCPC) code sets • Experience and knowledge of State and Federal healthcare regulations • Knowledge of Medicaid reimbursement and coverage policies desired • Experience with managed care systems preferred • Proficient use of applicable software programs, including Microsoft Windows, Word, Excel • Strong analytical and problem solving skills • Strong verbal and written communication skills • Ability to manage multiple deadlines and prioritize assignments • Ability to work in a team environment • Well organized with a high degree of accuracy and attention to detail • Must be able to travel within the state based on client and business needs

Recruiter

Richmond, VA
Contract
Responsibilities: This position provides recruiting support in addition to partnering closely with field HR and business leadership to execute a recruiting strategy that is consistent with the business goals. The successful candidate must be able to build and cultivate strong, long-term relationships with Human Resources, the management team, and prospective candidates. The duties of the position are as follows: Evaluates applicants by discussing job requirements and applicant qualifications with managers Counsel hiring managers on issues such as recruiting trends, industry best practices, and diversity Screens and phone interviews applicants based upon job description and job qualifications Work with Staffing Administrator to schedule testing and face-to-face interviews with candidates Work with HR and hiring managers to develop appropriate job offers for candidates Follow up with unsuccessful candidates Updates applicant tracking system as necessary Qualifications:   Minimum of 2 years full life cycle recruiting experience. Proficient and have proven track record of sourcing, screening, and presenting qualified, diverse candidates Demonstrated experience building relationships Must demonstrate excellent verbal and written communication skills and work well in a team environment Previous experience utilizing an applicant tracking system is preferred

System Administrator 3

Harrisburg, PA
Contract
This position will be primarily focused on Windows Server administration, along with supporting various other technologies. Will also be responsible for evaluating, preparing and recommending technical solutions, as well as troubleshooting complex problems with a wide variety of applications. Responsibilities:? System management of enterprise servers Deploy servers and applications to meet needs of project teams Determines server sizing and configuration Assists in the development of configuration standards. Monitors the availability of updates/upgrades, tests and installs updates/upgrades. Works directly with staff in coordination and deployment of projects. Work with partners and employees in deployment activities. Works closely with Application Teams to deploy code/applications through multiple environments. Attend meetings with developers, users, and partners. Perform proactive monitoring of enterprise systems Monitors system performance and provides statistics to identify capacity or performance problems and makes technical recommendations for appropriate action. Respond to alerts and resolve issues identified through monitoring tools Provides direct support for system issues. Proactively identifies and resolves problems. Responds to system related trouble calls including hardware and software. Use software such as Remedy to report, track and resolve issues. Places service calls for servers and network equipment. Assists service providers in resolving service calls. Perform related duties as required. Qualifications: Minimum of a Bachelors degree in computer science or related field or equivalent as well as a minimum of 3 years of experience or Associates degree in computer science or related field and 4 years of experience. Specific knowledge required in the following areas: Windows Server 2008 & 2012 R2, Microsoft IIS 7.5 and 8.0, IBM Lotus Domino Server, IBM WebSphere Application Server, IBM HTTP Server/Apache, TLSv1.2, Schannel security Working knowledge of networking concepts and technologies - including TCP/IP, DNS and load balancing Working knowledge of security concepts and technologies - including PKI, certificate management, TLS/SSL and firewalls Strong knowledge of Microsoft Windows Working knowledge of Microsoft Office products Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines and a willingness to work off hours as needed to accommodate maintenance windows Effective verbal communication skills are required to work with all levels of the organization including management, vendors, and various personnel. Effective writing skills are required in order to document work performed. Superior interpersonal and customer service skills required including ability to work effectively in a team environment. High level of proficiency in effective problem solving required. Work may require lifting equipment/supplies Work may require travel to and from the various locations.

Help Desk Support I

Plano, TX
Contract
Our client is seeking a customer service oriented Service Desk Agent to provide technical support to users in an efficient and accurate manner. You will be considered as the firms front line and you will solve basic technical problems while providing support for all assigned areas. The goal is to make sure that associate value is maintained to the standards set forth by the company. This is a call center environment with a steady flow of issues, needs and requests from internal end users. Responsibilities: Provide application support through remote access tools to resolve internal end user issues Monitor and respond quickly and effectively to calls or chats received   Service Desk Interact with end users via soft phone or chat modules to resolve primarily software issues but may get questions about hardware Remotely access and support end user machines to achieve first call resolution Utilize Service Now as the ticketing tool to track and escalate tickets for end users Assist with onboarding of new Agents by training and allow others to shadow Perform other tasks as needed by the Service Desk Managers   Qualifications: High School Diploma, GED, equivalent certification or military experience At least 1 year of remote help desk support experience Fluent in English   Preferred Qualifications: Associates Degree in Computer Science, Information Systems, and Engineering, equivalent certification or military experience ITIL Certification Mac integrated basics certificate or 1 + year of equivalent Mac support experience 1+ year of experience working with Windows 7 and Windows 10 Operating systems and 1+ year of experience troubleshooting Windows 7 and Windows 10 Operating systems

Video/Unified Communications Engineer

Richmond, VA
Contract
Video/Unified Communications Engineer   Engineer is 100% accountable for all aspects of the service including architecture designs, software testing and security reviews, support for change activity, operational assistance and going through operational turnover for services and hardware into production, incident management, configuration management, supporting documentation, patching and upgrades, and platform metric reporting   Architecture / Design Work with core engineering to review and verify design Experience in designing and supporting Polycom and/or Pexip infrastructure solutions Document infrastructure topology, context, traffic, etc. Develop and document implementation plans Develop and document operational support plans   Operational Support Testing of new releases and develop release strategy and test plans Develop security risk mitigation plans Develop release/deployment plans for upgrades Works in partnership with operations team  Develop methods of procedure for infrastructure, endpoint, and etc.  Support any issues encountered during upgrades and remediation plans and update documentation accordingly. Operational SME Ensure that knowledge transfer and support to tier 2 and 1 teams Provide Level 3 support resolution Communicate with management about issue status Maintain operational documentation    Qualifications / Experience 5+ years of experience in Information Technology, with an emphasis on video conferencing technologies specifically Polycom and Pexip Strong experience with Telepresence and Audio Conferencing technologies - including experience designing and building video infrastructure at an enterprise class (500 and above video endpoints) Strong experience with video conferencing endpoints, and infrastructure including Polycom, DMA, RMX, RPRM, CSS, VBP, Pexip, Acano. Good understanding of Network technology Excellent ability to multi-task several efforts  Excellent verbal and written communication Excellent relationship management skills Strong planning and organizational skills Experience working with culturally diverse teams / vendors across a global geographic footprint   Ideal Skills  Detailed orientated  Issue tracking  Incident management  Log review: Polycom, Windows Servers, Pexip, Cisco Linux shell / terminal level server configuration  Windows server 2012 Working experience configuring video conferencing solutions with O365, Active Directory address book, Skype for Business,  Polycom Resource Manager, Pexip, and MyVRM   Role will require To be flexible in support hours and days available as an on-call L3 support resource Responsible for providing advanced technical assistance and support related to computer systems, video infrastructure, hardware, software, and application configuration. Have solid understanding of networking best practices, QOS, Skype for Business, and platform configurations Able to work in a high-pressure environment, and multitasking effectively.  Must be able to work effectively and calmly under high-pressure situations.  Must be able to work effectively in a changing and constantly evolving environment. Strong attention to detail ensuring effective planning, implementation, and execution of engineering tasks. Broad understanding of audiovisual/videoconferencing system operations. Strong relationship building skills to effectively work in all areas of the business. Experience self-managing services that you are technically responsible for to include making sure that systems are maintained, documented to include system diagrams, tested, and users are adopting features available. You will be called upon to provide L3 development and troubleshooting support for video conferencing technology to all users of the organization, including senior leadership. Technology supported will mainly focus on collaboration tools including Polycom, Skype, Pexip, Cisco, and Lifesize.  

Systems Administrator III

Tysons, VA
Contract
The Senior Production Support Specialist is a member of the Virtualization tower and is responsible for VMware Operations. The team is responsible for deploying, configuring and managing the VMware environment. The Senior Production Support Specialist will possess extensive technical knowledge and excellent communication skills to ensure projects and tasks are completed on time and lead team members to excellence. Our client is looking for an organized, detail-oriented, and results-driven experienced individual who enjoys working in a large multi-team environment. Responsibilities: Lead and participate in VMware technology roadmaps, testing and proof of concepts, solution validation. Participate in system design improvements and performance enhancements. Provide Tier 3 support for VMware environment. Troubleshoot problem areas in a timely and accurate fashion and provide root cause analysis, involve the appropriate resources as needed. Act as team lead for escalation of issues. Identify current operational process inefficiencies and provide recommendations for improvement. Provide expert technical architectural support and guidance for solution opportunities that involve virtualization, cloud infrastructure, management and security, including integration with certain select 3rd party products. Contribute to data center standards development and enforcement. Responsible for the creation, management and upkeep of Intranet FAQs, User guides and Knowledgebase, standards and build documents including DR plans. May direct contractor and 3rd party resources in day to day activities and provide feedback on performance through appropriate channels.  Support of HP Blades, Cisco UCS Hardware platform. Qualifications: High School Diploma, GED, Equivalent Certification or Military Experience Experience as Tier 3 support in a fast-paced and demanding organization Excellent written and oral communication skills. Must Have's: 3-5 years of VMware experience 2-3 years of UCS Management experience Nice to Have: Experience with Dell and HP servers Power CLI (scripting) VM Certifications Preferred Qualifications: Bachelors Degree in Engineering or Computer Science Certification in appropriate VMware technology - VCP a plus

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