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Systems Engineer II

Richmond, VA
Contract
As a Systems Engineer you will be working on a DevOps/Systems/feature team in a continuous integration, deployment, and automation environment. You will be deeply involved with the design and build process of our next generation of customer-facing applications and underlying infrastructure. We are looking for a candidate who is highly self-motivated, can independently troubleshoot technical issues, explore new and emerging technologies, and work with a team of engineers to build an amazing product that will be used by millions of customers each day. If you enjoy tackling tough problems, building scalable systems, and working with other great engineers in a highly collaborative environment then we want to talk to you! Responsibilities: Design and build high-performing applications and infrastructure that will enable a continuous deployment and delivery pipeline Develop reusable, scalable, and testable automation scripts and tools for routine and repetitive tasks Conduct performance tuning and capacity planning activities across an entire infrastructure stack Troubleshoot and expeditiously resolve escalated software and infrastructure related issues and challenges Explore and evaluate new and emerging software tools and technologies Advocate DevOps best practices and mentor engineers across the company and within the local community Qualifications: At least 4 years of experience building a multi-tier infrastructure stack designed for a mission critical application At least 4 years of hands-on experience managing Linux, bare-metal, and virtual machines At least 2 years of experience working in a continuous integration and continuous delivery environment Hands-on experience with configuration management tools Experience with Git Experience using continuous integration and build tools like Jenkins or Maven Working experience configuring and deploying applications to AWS At least 1 year of experience working in a public cloud Preferred Qualifications: At least 2 Years experience in Java, J2EE, Spring, JMS Bachelors degree in Computer Science, Engineering or Information Technology Experience in a variety of open source database technologies

Java Developer III

Richmond, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Our client is seeking talented thinkers and engineers who can envision next generation software innovations that will deliver a rich, engaging and unmatched customer experience. As a technical member of a team delivering strategic web-based solutions, you will support the design and development of cutting-edge experiences for customers using open source technology platforms and engineering practices. You will also act as mentor, support automated testing, and will have oversight during implementation into production. Find out how we will leverage your deep technical experience as part of a growing, dynamic team. Responsibilities: Design and code software; create and run test transactions and use insights to design future modifications. Be willing to take calculated risks. Conduct analysis of organizational needs and goals for the development and implementation of application systems, providing ongoing feedback. Identify technical obstacles early and work closely with team to find creative solutions. Educate team members and work with business partners on capabilities and constraints of technology platforms. Review, analyze, and modify programming environments and systems, including coding, testing, debugging and installing for a large-scale system. Consistently share best practices and improve processes within and across sprint teams. Mentor junior developers and work to advance culture of technical excellence. Qualifications: Bachelors Degree in Information Systems, Computer Science, technical engineering, or 7 years of equivalent work experience At least 3 years of experience in Java/JEE Web or Rest application development Preferred Qualifications: Experience with the following technologies - JEE, Tomcat, Spring, AJAX, HTML, CSS, JavaScript, AngularJS, Node.js, Apache HTTP Server, Linux, GitHub, AWS, scripting. Advanced engineering best practices (e.g. test driven development, pair programming, etc.) Knowledge of Design and Integration Patterns. Agile Software Delivery Experience At least 5 years of experience in Web development

Database Adminstrator III

Plano, TX
Contract
Responsible for the design, development and administration of transactional and analytical data constructs/structures. Included within those responsibilities are the areas of data access and delivery technologies. Includes SQL Server, PostGreSQL, DB2. Duties include performance tuning, monitoring, software installs and upgrades, UNIX shell scripting, and physical and logical database design.   Responsibilities:   Responsible for administration and maintenance of SQL Server (2008 and above) databases for several applications in multiple environments Must have experience in configuring and maintaining database servers, creating new databases, following best practices in SQL Administration and development Must have used and have a very good understanding of SQL server monitoring, SQL comparison and deployment tools Must have worked and deployed SQL scripts in Dev, QA, Prod environments and have used database CI tools Ensure the SQL server database schemas are in synch in Dev, QA and Prod environments; Build databases for development purposes post production deployment Assist multiple application teams in troubleshooting the database issues/errors, tuning database queries, running reports, creating developer databases Take ownership of database related adhoc requests, incidents, alerts, escalations and respond and/or resolve in a timely manner Take ownership and ensure production deployment scripts are thoroughly tested in staging environment with no errors Ensure the high availability of database servers and databases Must have a thorough knowledge and working experience of SQL database cluster, have configured Always ON Availability Must be experienced to collect the CPU, Memory usage, blocking query reports and troubleshoot and fix the root-cause of the CPU, Memory issues and blocking on a database/server Knowledge and experience of Cassandra NoSQL database modeling and operations, PostGreSQL, AWS is preferred but not required     Additional Skills: 3 to 5+ years hands-on experience in administering, creating, configuring and maintaining SQL Server databases and servers, SQL Always ON following best practices in SQL Server Administration  3 to 5+ years hands-on SQL Server development, troubleshooting the database issues/errors, tuning database queries, respond to production alerts and fix issues, find and fix root-cause of CPU/memory, blocking issues. Must have 3 to 5+ years experience deploying SQL scripts in Dev, QA, Prod environments and have used database CI tools. Must have 3 to 5+ years experience using SQL server monitoring, SQL comparison and deployment tools  SQL Server Administration and/or Development Certification is a plus. AWS cloud experience is a plus. Cassandra and PostGreSQL experience is a plus.

Scrum Master II

Plano, TX
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Responsibilities:  Support the product development process: Facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other activities as needed Scrum-related meetings: Track and communicate team velocity and sprint/release progress Maintain process documentation Ensure the development teams are practicing the Agile principles Support the Product Owner: Assist as needed with backlog maintenance Assist with internal and external communication, improving transparency, and radiating information Assist with prioritization and resolution of defects/bugs Support the product team: Participate proactively in developing and maintaining team standards, tools, and best practices Identify and remove impediments, prevent distractions Facilitate discussion and conflict resolution Empower the team to self-organize Qualifications: Must be a Certified Scrum Master with 2-4 years of technical project leadership experience A thorough understanding of Agile methodology and the SAFe framework Preferred Qualifications: Prefer certified SAFe Agilist Prefer experience with Version One Prefer experience working within an Agile Release Train Excellent interpersonal skills, ability to work with diverse personality types Exceptional communication, organization, and time management skills Ability to coach the team to reach their highest potential Collaborative approach to driving decisions Strong analytical and problem solving skills with a high attention to detail

Data Management Specialist

Miami, FL
Contract
Responsible for timely and accurate data entry and maintenance of provider records or credentialing and contract information in multiple databases. Researches and resolves questions and complaints, and ensures that information in all databases is accurate and properly configured to support operations.   Essential Functions: Performs review, correspondence and timely, accurate record set-up and data entry. Supports internal auditing process to ensure data accuracy and integrity. Researches and resolves issues and ensures systems are updated, timely, appropriately and accurately. Responds to requests to update or change information and ensures that all changes are made within operational guidelines and accurately support all other systems related functions. Researches and responds to providers and other internal staff regarding complex inquiries. Develops solutions and communicates outcomes by telephone and in writing. Supports the implementation of new business by ensuring providers are appropriately and accurately loaded in all applicable systems. Records daily activities using electronic and manual systems as directed. Provides consultation and information to area offices regarding the composition of the provider network or specific provider statuses. Forwards provider requests for network inclusion to the area offices for review and approval. Assists representatives with detailed information in order to answer provider questions and returns provider calls, as requested, to communicate resolution and/or appropriate course of action. Performs other duties and special projects as assigned. Requirements/Certifications: Professionalism on the phone and handling paperwork is critical Managed care or other healthcare network development experience preferred. 1-2 years experience in customer service, data management, communications, or credentialing verifications required. 1 or more years in healthcare setting. Ability to type 45-50+ words per minute. Other standard office equipment including telephone, copy machines, personal computer software and mainframe/LAN data systems. Must possess a high level of technical aptitude and be able to organize and manage information in multiple system environments; manage multiple priorities, pay close attention to detail as well as be proficient in word processing and spreadsheet applications. Proven customer service skills and the ability to successfully analyze and procure solutions to problems in a fast paced production based environment.

QA Specialist III

Vienna, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Responsibilities: Assistance in planning, creating and maintenance of automated testing scripts Creating and maintaining Test Plans, test cases, test standards/procedures Running test cases, automated testing scripts Communicate effectively with business partners. Analytical and problem solving skills. Ability to understand technical specifications and analyze log files Qualifications: 3+ years of experience in developing automation scripts. 2+ years of proven leadership experience 2-5 years of experience as Quality Analyst/Engineer - preferable: Mobile iOS. Mobile Automation testing tools (e.g. Selenium, KIF ). Test / Defect Management tools (eg:- Xray , JIRA ). Hands-on automation experience. Preferred Qualifications: iOS Testing/automation experience. Good understanding of software development fundamentals Great communication skills (written and verbal) Ability to work in a fast-paced structured environment and should be able to lead testing efforts. Must know at least one scripting Languages ( Preferable :- Objective C, SWIFT , JAVA).

Data Architect- (Business Intelligence Specialist)

Maryland Heights, Missouri
Contract
This position is responsible for ensuring that the data assets of the organization are supported by an architecture allowing the client to achieve strategic data analytic and reporting goals as well as corporate initiatives. The architecture should cover databases, data integration/engineering, and the means to get to the data. The Data Architect achieves his/her goals by setting enterprise data standards.   Essential Functions: Develops and documents logical and physical data models, data dictionary, mapping of data elements to requirements, data analysis, specifications and data flows using software development methodology to provide efficient, cost-effective solutions as directed. Identifies impact of solutions on existing and future systems. Works closely as well as interviews with business Owners and end users to develop detail requirements to meet business needs. Performs analysis on projects and provides estimates and a plan that shows the tasks needing to be completed and a time estimate for each task. Engineers data based on a star schema and follows/create data governance rules where the data can be reported in a BI solution. Provides status reports that give a detailed description of the current projects progress and indicates time devoted to each task of the project. Participates in design walk-throughs with appropriate focus groups and related users to verify accuracy of design in meeting business needs. Integrates system/subject area data into enterprise data architecture from varied data sources. This includes identifying confirming dimensions and resolving data quality and data integrity issues across the enterprise. Acts as first or second line of support for software development and end users on assigned data models. Serves as departmental resource for data analysis, data documentation and data management. Helps design plans for implementation, produce user documentation and training materials. May conduct end user training. Requirements/Certifications: Corporate/enterprise data analysis using a structured development methodology. In depth knowledge of developing cubes and working with dimensional data. Using a star schema architecture to engineer data and working with views to create data packages. Experience using business intelligence philosophy from data engineering thru solution development. Significant experience with writing code and report development. Agile methodology is strongly preferred in addition to experience working with Hadoop. Working knowledge designing, developing and manipulating physical database structures. Experience in Data Warehouse or decision support design and development. Experience with working independently as well as in a team environment. Ability to create large scale applications and work under tight deadlines. Excellent written and verbal communication skills. Bachelors degree

Lead Programmer Analyst (Certified Hadoop Developer)

Glen Allen, VA
Contract
This is a Lead Programmer Analyst position for a candidate who is an expert at data integration with RDBMS, Big Data/Hadoop, Appliances (NZ, RS), Data Lake concepts and has relevant experience with various OS, network and storage concepts. Responsibilities: Candidate will work as a Lead on new implementations in defining the architecture and road-map on data movement tools of Informatica /Hadoop. Will drive new initiatives, conducts POC's and evaluates other products for seamless integration. Role requires a strong data architect that can work with IT Architects and IT Analysts to break down a complex system into smaller components. Looking for candidate with out of box thinking with T-shaped skills who has tremendous appetite to constantly learn new tools/technologies. Has good exposure to cloud for IaaS and SaaS Requirements/Certifications: Cloudera Certified Hadoop Developer/ or Hadoop Big Data Certified, preferred 5-7 years of experience using ETL tools including a minimum of 2 years designing, building and deploying software using Hadoop 2+ years of experience with Informatica products. Experience with analytical/reporting tools for visualization is a plus. Experience with AWS is a plus. Experience in health care is a plus. Bachelor's degree required. Experience working with stakeholders in understanding their requirements, translating that to mapping specification and construct solution. Experience performing data models.

Telecom Carrier Billing Analyst

Glen Allen, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Provides financial support and expertise for Carrier Services. Must have a very strong understanding of telecom billing. Independent worker, Analytical, Problem Solver, Detailed Oriented. Responsibilities: Responsible for reviewing enterprise telecom bills, identifying errors, filing disputes, and confirming complete bill accuracy. Identify and explain root cause of monthly invoice variances. Identify cost savings/avoidance opportunities. Act as escalation point of contact for all billing and operational issues. Participate in regular financial and operational meetings. Create detailed reports, pivot charts, and summaries based correlating circuit orders/disconnects with billing accuracy and financial forecasting. Manage or participate in special projects. Identify opportunities to improve efficiency and effectiveness. Contribute to and implement standards and changes to systems and processes. Assist in performing process quality and compliance audits. Supports enterprise wide compliance with enterprise standards, processes and policies. Qualifications: At least 2 Years of experience processing telecom bills with TEM (Telecom Expense Management) tool -uses Tangoe Proficient in MS Excel Proficient in MS Powerpoint Preferred Qualifications: Bachelors Degree in Information Systems/MIS, Accounting/Finance or related Experience with Tangoes Billing IT Advanced Excel skills: pivot tables, lookups, etc Business Object queries

HR Call Center Representative

Maryland Heights, Missouri
Contract
Responsible for responding to employee questions and inquiries about employee benefit programs and human resource policies. Provides assistance with disability, health, and life benefits, paid time off, and retirement plans. Prepares appropriate documentation and processes necessary paperwork. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Essential Functions: Handles various levels of inquiries concerning compensation, position management, payroll and benefits administration. Provides first line of contact for employees, external vendors, and other plan administrators via telephone. Researches and resolves basic inquiries regarding payroll activity and tax withholdings. Provides frontline assistance regarding programs, policies, and procedures. Responsible for problem-solving and resolving Tier 1 type of questions. Documents calls and forwards ticket to Tier 2 for resolution if unable to resolve. Qualifications: 1-2 years previous administrative support in an HR department Bachelor's degree preferred. Working knowledge of Workday preferred. Basic knowledge of Human Resources (benefits, employment law, employee relations, knowledge of HRIS) preferred

Help Desk Support I

Chester, VA
Contract
Our client is seeking a customer service oriented Help Desk Engineer to provide technical support to users in an efficient and accurate manner. You will be considered as the firms front line and you will solve basic technical problems while providing support for all assigned areas. The goal is to make sure that value is maintained to the standards set forth by the company. Responsibilities: Provide help desk support and resolve problems to the end users satisfaction Monitor and respond quickly and effectively to requests received through the IT help desk Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority Modify configurations, utilities, software default settings, etc. for the local workstation Utilize and maintain the help desk tracking software Document internal procedures Assist with on boarding of new users Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Install, test and configure new workstations, peripheral equipment and software Maintain inventory of all equipment, software and software licenses Manage PC setup and deployment for new employees using standard hardware, images and software Assign users and computers to proper groups in Active Directory Perform timely workstation hardware and software upgrades as required Qualifications: High School Diploma, GED, equivalent certification or military experience At least 1 year of help desk support experience Fluent in English Preferred Qualifications: Associates Degree in Computer Science, Information Systems, and Engineering, equivalent certification or military experience ITIL Certification Mac integrated basics certificate or 1 + year of equivalent Mac support experience 1+ year of experience working with Windows 7 and Windows 10 Operating systems and 1+ year of experience troubleshooting Windows 7 and Windows 10 Operating systems Shifts Available - Please indicate candidate preferred shift. Shift Time Days Working 6am-3pm Su, M, T, W, Th  6am-3pm Su, M, T, Th, F 7am-4pm Su, M, T, W, Th  7am-4pm M, T, W, Th, F 8am-5pm Su, M, T, W,Th 8am-5pm M, T, W, Th,F 8am-5pm M, T, W, F, Sa 8:30am-5:30pm M, T, W, Th, F 9am-6pm M, T, W, Th, F 10am-7pm Su, M, T, W, Th 10am-7pm Su, M, T, W, F 10am-7pm M, T, W, Th, F 10am-7pm M, W, Th, F, Sa 2pm-11pm M, T, W, Th, F 10pm- 7am Su, M, T, Th, F

Help Desk Support I

Plano, TX
Contract
Our client is seeking a customer service oriented Help Desk Engineer to provide technical support to users in an efficient and accurate manner. You will be considered as the firms front line and you will solve basic technical problems while providing support for all assigned areas.  Responsibilities: Provide help desk support and resolve problems to the end users satisfaction Monitor and respond quickly and effectively to requests received through the IT help desk Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority Modify configurations, utilities, software default settings, etc. for the local workstation Utilize and maintain the help desk tracking software Document internal procedures Assist with on boarding of new users Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Install, test and configure new workstations, peripheral equipment and software Maintain inventory of all equipment, software and software licenses Manage PC setup and deployment for new employees using standard hardware, images and software Assign users and computers to proper groups in Active Directory Perform timely workstation hardware and software upgrades as required   Qualifications: High School Diploma, GED, equivalent certification or military experience At least 1 year of help desk support experience Fluent in English   Preferred Qualifications: Associates Degree in Computer Science, Information Systems, and Engineering, equivalent certification or military experience ITIL Certification Mac integrated basics certificate or 1 + year of equivalent Mac support experience 1+ year of experience working with Windows 7 and Windows 10 Operating systems and 1+ year of experience troubleshooting Windows 7 and Windows 10 Operating systems Additional Skills: Punctuality - shift adherence is required Critical thinking skills - problem solving People skills - the ability to communicate effectively with people in a frustrated state  Communication - talk through issues with people over a phone or chat line Shifts Available - Please indicate candidate preferred shift. Shift Time Days Working Days Off 5am-2pm Su, M, T, W, Sa Th, F 5am-2pm M, T, W, F, Sa Su, Th 6am-3pm M, T, W, Th, F Su, Sa 6am-3pm M, T, W, F, Sa Su, Th 7am-4pm M, T, Th, F, Sa Su, W 7am-4pm M, T, W, F, Sa Su, Th 7:30am-4:30pm M, T, W, Th, F Su, Sa 7:30am-4:30pm M, T, W, F, Sa Su, Th 8am-5pm M, T, W, Th, F Su, Sa 8am-5pm M, T, W, F, Sa Su, Th 9am-6pm M, W, Th, F, Sa Su, T 1pm-10pm Su, M, T, W, F Th, Sa 1pm-10pm M, T, W, Th, Sa Su, F 2 9pm-6am Su, M, T, W, Th F, Sa 2 9pm-6am M, T, W, Th, F Su, Sa

Clinical Pharmacy Technician

Glen Allen, VA
Contract
Astyra Corporation is seeking a qualified Clinical Pharmacy Technician to assist in a new development with our Healthcare Client. Astyra is looking for someone who has experience evaluating and authorizing approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria. We are looking for someone who is available Monday-Friday from 7 AM to 3 PM.  Essential Functions: Determines appropriateness for medications. Communicates decision to physicians, physician’s office staff, medical management staff and/or pharmacists. Researches, resolves and documents prior authorization outcomes in pharmacy system. Communicates selected prior authorization criteria, pharmacy benefit coverage and formulary alternatives to physicians, physician’s office staff, medical management staff and/or pharmacists. Escalates requests to Pharmacist when request requires extensive clinical review or denial. Researches, resolves and documents physician or client inquiries and grievances and provides verbal or written results to client, prescriber, provider and/or management. Performs other duties as required. License and Certifications: CPT - Certified Pharmacy Technician Pharmacy, PTCB - Pharmacy Technician Certification Requirements:  The appropriate candidate MUST have either a GED, High School GED, OR a High School diploma. This is a hard requirement.  CPT - Certification/licensure in accordance with state requirements. In the states of Florida and Michigan, license registration with the Board of Pharmacy is required without exception. PTCB - Certification or the ability to obtain PTCB Certification within one year of hire. Employees in states which require a Pharmacy Technician certification exam may substitute state certification for the PTCB. Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting. In-depth knowledge of specialty injectable prescription drugs, disease states, health plan formulary management techniques, medical terminology and current diagnostic and reimbursement coding (J/Q codes, ICD-9, CMS 1500, etc.). Proficiency in Pharmacy computerized systems and software applications, as well as MS Office Product Suite. Excellent written and verbal communication skills. Ability to follow clinical criteria and instructions to approve prior authorization requests. Ability to identify and trouble-shoot problematic issues. Minimum of 6 months dispensing or retail experience required, or equivalent internal training will be substituted. The available shift for this position is: 7:00 AM to 3:00 PM with flexible break options.

Customer Service Specialist

Richmond, VA
Contract
Our client is currently seeking a Customer Service Specialist contractor to assist in their homeownership division.  Qualifications:   The successful candidate must have previous experience in mortgage servicing utilizing Black Knight/LPS (Fidelity) servicing system.  Essential competencies include strong analytical, oral and written communication skills.  The candidate must be comfortable in a fast-paced environment handling mortgage servicing calls ranging from general loan information, escrow analysis, taxes, and loan payoff requests. Experience to include MSP, call center, mortgage, escrow, customer service/collections.  Bilingual or fluent in Spanish and English preferred but not required.

Quality Review Analyst

Richmond, VA
Contract
  Astyra is currently seeking a Quality Review Analyst.   Qualifications:   Knowledge of Mortgage Banking, FHA, VHDA, RD, VA requirements, to include closing as well as credit documents.  Attention to detail and ability to prioritize good customer service skills.  Responsibilities:   Perform purchase review of correspondent loans, analysis of closing and credit documents.

Document Control Specialist

Richmond, VA
Contract
Document Control Specialist Astyra is seeking qualified applicants with experience in recognizing mortgage loan documents to join the Homeownership division of their client.  Candidates must be capable of using a variety of systems to upload, scan and index mortgage documents.  Experience in filing and administrative assistance. Strong attention to detail is required.  Strong communication, customer service and analytical skills are essential. 

Loan Collections Officer

Richmond, VA
Contract
  We are currently seeking a Loan Collections Officer contractor for the Homeownership Division of our client's company. The responsibilities and knowledge and skills are listed below: Responsibilities:   Collect payments on early stage accounts through problem resolution, servicing and negotiation techniques Take phone payments, payment arrangement and repayment plans Discuss Loss Mitigation options  Knowledge & Skill Requirement:   Collections or Customer Service experience required Candidate must have a good working knowledge of the FHA/Fannie Mae/VA/USDA default and loss mitigation procedures Excellent communication skills and analytical skills along with experience using the MSP Servicing System.

PC/Network Support 1

Chester, VA
Contract
The selected technician will work moderate to complex PC and printer Incident and IMAC tickets. The selected technician will provide support to users with a very wide range of skills from novice to expert. Customer service skills are imperative in this position. The position will support users generally in a 50 mile radius. This position will be in the Exmore/Nassawadox area of the state as the primary technical resource or all users on the Eastern Shore of Virginia.  Responsibilities: Tasks will entail work on PC and printer hardware repair and remediation, virus and malware removal, system re-imaging, and analysis of complete hardware problems. Software issues will include loading drivers, assisting with email issues (MS Outlook/Exchange), assisting users with MS Office, use administrative privileges to load/reload agency applications and assist with VPN issues. Tasks will also require evaluation of system slowness and latency issues.    The job will also include installing new PCs via net new or refresh, installing and configuring new printer and copiers, assigning the server and network teams as touch labor outside of the programs data centers in Lebanon and Chester, VA. "   There may be occasions where the technician is contacted after hours on nights or weekend for critical outages.    The program uses ITIL compliant ticketing; the selected technician will update ticket journals with findings and steps to resolution. Tickets are subject to program service level agreements (SLAs) that carry financial penalties if not achieved.  Qualifications: Software (i.e. McAfee, Microsoft Windows 7, Outlook 2010 and Office 2010)  Hardware (HP desktops and laptops, servers, HP and Xerox printers and copiers, Cisco Network equipment) Certifications (e.g. A+, HP hardware)  Degree Required: Degree in IT or related field  Minimum 3-5 years working on PCs and laptops running Microsoft Operating Systems 

Application Developer II

Vienna, VA
Contract
Responsibilities:   Perform complex application programming activities in the latest technologies: AngularJS, Typescript, Node.js, Java, HTML, CSS, and more. Create features that are scalable, accessible and renders effectively across multiple browsers, operating systems, and device types (Desktop, mobile, tablet, etc.) Collaborate with Product Owners, Designers, and other developers on different permutations to find the best solution possible. Deliver amazing solutions to production that knock everyones socks off. What they are looking for: Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around. A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time. Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone. Bonus points: You've shipped outstanding websites/apps from concept to launch; you've got examples you can share right now. You have full stack programming experience in multiple programming languages and cant wait to learn more. You have experience building and deploying in the Cloud. Qualifications: Bachelors Degree in Computer Science or military experience At least 3 years of experience designing, developing and delivering web applications At least 2 years of experience developing and delivering REST web services At least 2 years of experience development front end web applications using HTML 5, CSS 3 and JavaScript   Preferred Qualifications: 2 years of experience with single page web application technologies including Angular JS, Ember or Node.js 2 years of experience with Agile development methodologies including Scrum or Kanban 2 years of experience as IT consultant or in an IT start-up 1 year experiences with public cloud oriented architectures in AWS or Microsoft Azure

Senior Programmer Analyst AS/400 CAPS

Maryland Heights, Missouri
Contract
AS/400 Environment: This position analyzes problems in terms of detailed requirements. Designs detailed flow charts. Verifies program logic by preparing tests data for trial runs. Tests and debugs programs. Prepares run sheets for routine programs. May also do coding from flow charts, assist in determining the causes of computer or program malfunctions, and confer with technical personnel in systems analysis and application planning. Essential Functions: Develops, test and maintains code using software development methodology and appropriate technologies for the system being used. Works closely with Business Analysts to develop detail systems design and written test plans for online and report application programs. Performs analysis on projects and provides a project plan that shows the tasks needing to be completed and a time estimate for each task. Participates in design walkthroughs with appropriate focus groups and related users to verify accuracy of design in meeting business needs. Prepares installation instructions and coordinates installation procedures. Supports and troubleshoots application code problems. Provides status reports that give a detailed description of the current projects progress and indicates time devoted to each task of the project. Coordinates, guides and mentors programming efforts performed by in-house programmers or outside consultants to ensure that all programming is completed according to the project plan. Requirements/Certifications: Bachelor's degree10+ years of experience of programming & analysis in an AS/400 environment. AS/400 programming in a Healthcare Claims processing environment preferred. Solid computer skills and experience using MS Office Suite- Word, Excel, etc. Knowledge of HIPPA compliance & standards Experience working in an Agile/Scrum environment- nice to have.

Senior Tester

Harrisburg, PA
Contract
The Tester is a member of a team which plans, constructs, and executes product tests, system tests, unit tests, load tests, volume tests, network tests as well as works with others for release control processes. The more experienced Tester manages, plans, constructs, and executes tests and integrates with release control process. Role Description: Reviews and understands the Test Team work plan. Assists in managing and directing Test Team processes. Anticipates, identifies, tracks, and resolves issues and risks affecting own work and work of the Test and/or Application Teams. Develops contingency plans as necessary. Researches problems before approaching the Team Lead or Test Team Lead for assistance. Assists or guides Testers as needed. Develops understanding of system business requirements supported by the Test team Assists Application Teams to plan and execute component and assembly tests. Participates in assembly or product test execution as required. Defines product test plans and criteria for acceptance. Develops, updates, and maintains testing standards and procedures. Resolves testing process questions / issues. Assists in the planning, creation, and control of the test environments. Conducts inspections; resolve issues. Coordinates and executes assembly or product tests with the Test Team, Application Team and the Program Manager. Assists Team Lead or Test Team Lead in monitoring estimated-time-to-complete (ETC) and actuals for assigned tasks. Works with Test Team members to enhance their testing skills and build technical and Updates and tests release installation procedures. Generally aware of new developments in industry and processes and ability to apply to work as appropriate. Determines time estimates and schedule for work efforts. Defines and utilizes entry / exit criteria for testing. Schedules the design of structured walk-throughs or inspections; resolve issues. Works with users to ensure that solutions meet business requirements. Anticipates and resolves issues specific to the team. Determines time estimates and schedule for own work and resolve issues in a timely manner. Identifies and tracks issues, risks, and action items. Creates test models for product test and release control (plans, data, and scripts). Conducts structured walk-throughs Executes assembly or product tests. Meets time estimates for assigned tasks. Communicates accurate and useful status updates. Follows quality standards. Able to work in a team environment Completes assigned tasks. Strong communication skills; both written and spoken Qualifications: Agile method software testing experience Required 4 Years iOS Mobile experience Required 3 Years Superb, flawless written and verbal communication skills mandated Required 4 year college degree or equivalent study Highly Desired

Programmer 5 - Natural

Richmond, VA
Contract
Our client is looking for a Natural coder in mainframe environment. Code from spec/analyst description. May meet with business user on smaller projects to learn requirements, develop and implement solution. Responsibilities: Manage, define, develop and maintain application software supporting the client's mission. Objectives include creating new functions, maintaining performance and accuracy levels. All application software based on the main processor products support traditional customer based activity and additional interfaces as required; e.g. Internet/Intranet/Extranet, on-line dealer, Select inter-agency systems and National systems. Ensure the integrity and security of main processor software as the repository for the client's automated business records and critical business functions Code is on mainframe computer using NATURAL/ADABAS; interfaces use EntireX; batch TSO/IBM JCL. Qualifications: NATURAL mainframe code Required 5 Years Technical research/impact analysis Highly desired 5 Years Analysis - elicit business requirements Required 5 Years Communication skills, both oral and written Required 5 Years EntireX Nice to have 5 Years JCL Highly desired 5 Years TSO (for JCL) Nice to have 1 Year

Business Process Analyst

Richmond, VA
Contract
Astyra's client is looking to fill a Business Process Analyst in their Risk Division.  Duties/Responsibilities:   Business Process Case Management – Manage the business process engagement including initial business case and scope of work, baseline and target metrics for the desired process outcomes, identifying resources and managing their tasks, communication plan and other defined deliverables. Business Process Models – document and map business processes uses standard Visio diagrams and Six Sigma tools.  Create current state process maps, supporting documentation, and the future state process. Business Process Mapping Work Session Results – Facilitate and lead work session to elicit details about the current process and supporting policy and procedures.  Document the results using diagrams (ex: swim lane, use case diagrams, Six Sigma tools such as SIPOC, FMEA, Control Plans, Control Charts) and detail information about the process both current state and desired future state.  Include data inputs, outputs, and gaps. Demonstrate through models the opportunities for Business Process changes that address waste and risk opportunities, strain and variation analysis, and explain to the process stakeholders how this relates back to supporting the organization goals, strategies and outcomes. Perform Root Cause Analysis of waste and risk impacts through tools such as 5 Why’s, Fishbone Diagrams, and Pareto Analysis. Business Process Change Impact Assessment – working with the business area SME’s and process owners, identify process gaps and risk.  Determine upstream and downstream processes that may be impacted by changes to the current process.  Identify system impacts.  Document the desired future state for the process and create a recommended path for the process change. Partner with IT Solution Architect, Risk Analysts and Audit to provide a holistic view of the current state and any future state proposed changes.  Facilitate discussions between the business with IT and Risk as necessary. Assemble Change Management plans to communicate process changes to business stakeholders at all levels in the organization and increase organizational engagement. Suggest process flow, people resources and skills, policy, procedures, Standard Work, Load Balancing Diagrams and other possible changes necessary to achieve the desired state. Encourage and work with the process stakeholders to create metrics that will demonstrate the effectiveness/efficiency of process improvements. Educate the process stakeholders on how to identify and solve process challenges through the simulation of different scenarios and analysis of performance metrics. Create BPI business case proposals for larger change efforts and partner with the PMO to transition larger work efforts to include Business Analyst, Project Manager and other required resources.  Ensure the process changes are reflected in the new “current state” process at the end of the project.  Support the business area in creating procedures related to the processes and ensure that the procedures are aligned with policy, guidelines and the process.   Knowledge/Skill Requirement:   BA/BS required in one of the following areas of Business Analysis, Business Management, Information Systems or equivalent working experience. 5-7 years’ experience as a senior business analyst AND at least 3-5 years’ experience as a business process analyst.  Preferred CBAP and/or BPM certification(s), Six Sigma green or yellow belt. Adept at using multiple facilitation and inquiry methods and techniques when working with users and SME's in the business. Knowledge and experience with Lean Six Sigma methodology and tools. Inquisitive nature and demonstrated strength in collaborating with business users at all levels in the organization. Proficiency in researching best practices in business process compared to industry peers. Experience with defining business outcomes related to BPI and establishing future state measures/metrics. Proficiency with MS Office, Visio and/or other business modeling tools and business process modeling notation (BPMN), MS SharePoint, MS Outlook.

Data Analyst III

Richmond, VA
Contract To Hire
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Responsibilities: Design, development and administration of transactional and analytical data constructs/structures. Included within those responsibilities are the areas of data access and delivery technologies. Expertise in data quality, data organization, metadata, and data profiling. May provide technical support on data warehouse teams. Data set sizes are usually huge (in excess of hundreds of millions of records). Demonstrated ability to move from one sequential assignment to the next (work environment and priorities can change quickly depending on business needs). Demonstrated ability to move data between production systems and across multiple platforms Qualifications: 5+ years experience with Financial Services clients - Has worked in a big company environment before leveraging data to provide insights to financial analysis Experience with major querying tools desired SQL, Ab Initio, Alteryx tools Coordinating others work while involved with multiple work streams No OTJ except for data and systems training Desired Skills: Oracle, VB and UNIX 5+ years experience Understands the different storage mediums for data - on-premise, cloud, Teradata, Hadoop, Redshift, S3 Hyperion desired; any experience with forecasting and reporting tools (Tableau, Birst, Power BI) Ability to communicate strategies and processes around data modeling and architecture to cross functional groups and senior levels Ability to influence multiple levels on highly technical issues and challenges and comfortable with new and emerging technologies Experience working in Agile environment a plus Any statistical or math major background a plus

Senior IT Project Manager

Maryland Heights, MO
Contract
Serves as the senior member of a cross-functional project team consisting of individuals from various IT departments and business units. Provides senior level specialty expertise to management from various IT departments. Has the ability to effectively deal with evolving and competing objectives and possess a mastery of project management tools. Experienced with managing enterprise-wide projects, including managing third party staff, working through contractual issues, etc. Develops and maintains project charters, detail project plans, weekly status updates and provides problem resolution. Responsible for ensuring projects are within scope and meets time and budget targets. Must be familiar with the role and function of team members in order to effectively coordinate the activities of the team. Communicates with appropriate staff/leadership regarding status of specific projects. Responsibilities: Oversees all tasks related to managing IT projects. This includes project definition, identification of goals, potential obstacles, project planning, tracking and reporting status, coordination with interfacing projects/departments, project evaluation and project revision. Monitor timeliness and quality of deliverables to ensure compliance with standard processes and methodologies. Tracks and assigns ownership of site and project level issues. Escalates issues to the proper level of management. Analyzes operational impact of customer requests. Develops business case, forecasting costs, equipment and resource requirements. Assists with establishment and facilitation of internal IT project management processes and tools (i.e. critical path tracking, contingency planning, operational workflow documentation/refinement. Provides daily guidance and education to customers and IT team regarding roles and responsibilities, project expectations, communication protocols and IT financial processes, etc. Qualifications: Candidates must have strong client management skills and client facing communication skills and experience. This is a .Net/ SQL/Agile technical environment. PM may be asked to do some business analysis for various projects and work on multiple projects in the pipeline. 5-7 years project management or job related experience in a medium to large-scale corporation. Basic understanding of lifecycle methodology and experience with projects from initiation to deployment. Basic understanding of PMI methodology and deliverable tools. Knowledge of project management software (i.e. MS Project). Ability to develop and maintain multiple project plans. Leadership, facilitation and interpersonal skills with the ability to work effectively with a cross-functional team dynamic. Organization, communication, conflict resolution, negotiation and time management skills. Basic background or knowledge of information systems. Experience working in a healthcare environment highly desired. Bachelor's degree required.

Business Systems Analyst III

Richmond, VA
Contract
Responsibilities: Develop sustainable data driven solutions with current new gen data technologies to meet the needs of our organization and business Customers Provide analytic observations and business recommendations, create reports on HR metrics to assist HR management in assessing the effectiveness of people management practices, including: recruiting, employee relations, performance management, retention, turnover, talent management, mobility, career progression, etc. Ability to grasp new technologies rapidly as needed to progress varied initiatives Able to breakdown data issues and resolve them Builds robust systems with an eye on the long term maintenance and support of the application Looks to leverage reusable code modules to solve problems across the team and organization Utilizes a working knowledge of multiple development languages Helps drive cross team design / development via technical leadership / mentoring Understands complex multi-tier, multi-platform systems Responsible for Workday report delivery by developing custom reports; designing, running and maintaining ad hoc queries; maintaining data integrity through consistent monitoring, testing and auditing of HR data; etc. Provide consultative reporting support to both HR organization as well end user Assist in training end users on the Workday reporting; develop and maintain user procedures, guidelines and documentation; assist in training new system users as needed. Assist in performing reporting system upgrades, enhancements and testing. Identify and resolve report functionality issues. Continually research, test and stays up-to-date on all system updates and fixes provided by vendor. Take the lead in partnering with HR and Payroll on the system upgrades/releases. Performer in Workday report administration and system maintenance tasks Ensures that our internal customers issues and requests are addressed within documented SLAs Experience in understanding and translating the priorities of the business and integrating the HR value proposition and strategies to meet the needs of the business   Qualification: Workday Reporting Experience Strong communication skills and ability to interact with IT, Third Parties, and business partners Ability to analyze complex, interconnected business processes Ability to review technical design requirements and translate to business language Assist and coordinate complex problem solving discussions Ability to manage multiple tasks / projects in a fast-paced, changing environment Leverage strong interpersonal and teamwork skills to communicate progress, risks and impacts to various levels of IT and Non-IT associates Focus on reuse / scalability of a solution Preferred Qualifications: Bachelors degree in Business, Information Systems, or related areas 2+ years reporting experience - HR/HRIS, Reporting, Metrics, Analysis or similar Strong understanding of HRIS, ATS, and HCM systems (PeopleSoft, Oracle, HR) with a focus on report development Experience using reporting tools: Business Objects, Crystal Reports, Cognos, BI tools, etc. Strong HR acumen and technical aptitude, with proven experience in measurement, data analysis and interpretation Candidate must be a self-starter who possess strong customer focus, command skills, comfortable implementing change, and dealing with ambiguity. Advanced analytical, problem solving, and organization skills Excellent knowledge of software and spreadsheet applications (Excel, Access, SQL) Proficiency in Microsoft Office

iOS Developer III

Seattle, WA
Contract
As a Software Engineer, you'll work on everything from customer-facing mobile applications using cutting-edge open source frameworks, to highly-available RESTful services, to back-end systems using the hottest techniques in Big Data. You will drive the design, implementation, testing, deployment, and post-release support in an agile application development environment. You will execute on engineering and release priorities successfully through strong leadership and communication. Whether a bug fix or an awesome feature, you will own your work and deliver the most elegant and scalable solutions. You'll achieve this ambitious goal by working within a nimble, autonomous, cross-functional Agile team, composed of software engineers, designers, and digital product management. You will use state-of-the art methods for working backwards from customers including: Design Thinking, Design Sprints, and LEAN. ?Responsibilities: Converts specifications about business problems into programming instructions. Handle multiple projects simultaneously, meet deadlines while effectively managing priorities and communicating progress Author technical analyses and technical designs, develop software, perform unit security, performance and accessibility testing Support Quality Engineering best practices by participating in test plan reviews, automation engineering, attending triage meetings and providing bug fixes Provide system support after hours as necessary Work and collaborate with Project Managers and Digital Product to ensure business requirements, functional specifications, and mockups, are complete and consistent Ability to work independently and take ownership of deliverables Work closely with team members to troubleshoot issues in test and launch phases, attending to bug reports if needed and ensuring issue does not repeat Qualifications: Bachelors Degree or Military experience At least 2+ years Object Oriented software development experience At least 4 years of experience in iOS development At least 2 years of experience in RESTful Services Strong analytic capability Excellent teamwork and collaboration skills Strong oral and written communication skills You have experience developing in more than one platform in mobile, or have server side or test automation experience in addition to native mobile experience At least 5 years of hands-on experience in software engineering Preferred Qualifications: 3+ years of experience developing, designing, and implementing enterprise mobile applications 2+ developing REST based services for mobile applications 2+ years developing automated tests for mobile applications 2+ years of experience working on customer facing, highly interactive applications 2+ years of experience integrating hybrid mobile web applications 2+ years of Cloud experience 2+ years of experience with microervices architecture 2+ years of experience with React.js and/or AngularJS 2+ years working in a DevOps environment You have a portfolio on Github and/or open source contributions

Data Entry Clerk III

Seattle, WA
Contract
Responsibilities: Mail and Shipping Responsibilities Pick up, receive, open, sort and deliver all corporate mail daily. Flag customer return mail as necessary (data entry) Process duplicate statements and confirms Process returned mail Manage outgoing mail & shipping Other duties as assigned by management Additional Responsibilities may include: Fulfilling statement reprint requests (using Salesforce) Assisting Brokerage Operations in mailing tasks Customer Account Maintenance (data entry) Document Scanning Qualifications: High School Diploma, GED or Equivalent Certification Must have worked in an office setting and be flexible as duties might be changing as needed Preferred Qualifications: 1-2 years related experience. Strong organizational skills and attention to detail Proven ability to organize and prioritize workflow Excellent communication and interpersonal Strong computer and data entry skills (excel, word, etc.) Ability to work in a team environment

Data Entry Clerk

Richmond, VA
Contract
Remittance processing, entering information into a database, numeric and alphanumeric data entry. Qualifications: Experience entering data using a PC a must. Good working knowledge of MS Word and at least 30-45 wpm Typing

Collections Representative

Glen Allen, VA
Contract
Responsibilities: You will call on Commercial/Retail customer accounts that are past due in order to collect either the funds owed or the collateral. The account could be in a pre or post charge off status. You will have strong sales and negotiation skills, as well as a pleasant phone demeanor. You will be responsible for collection calls related to specific retail/commercial loans like real estate (mortgages) and other retail/commercial type loans   Qualifications: 1 - 3 years collections experience Ability to identify reasons customers are in collections and use that info to increase output (dollars collected).   Prior comparable CSR experience preferred

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