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Technical Specialist

Raleigh, NC
Contract
Our client is seeking a individual to fill the role of Technical Specialist. The Specialist will be responsible for analysis of complex legacy program modules, coding and testing of new and existing modules for major modifications to legacy applications. Role responsibilities: Analyze, define, and document requirements for data and business processes Design, document, and coordinate desired changes to legacy modules Document the program and project deliverables as assigned Analyze and estimate feasibility and compatibility with other programs and projects Provide quality control for project deliverables Knowledge, Skills, and Abilities Requirements: Must Have: Minimum of 10 years of experience in corporate or government as programmer analyst. Minimum of 5 years of experience exposing CICS and COBOL programs as web services via CICS Transaction Server (CTS) and/or CICS Transaction Gateway (CTG) Proven experience in programming techniques, programming languages in the mainframe environment. Proven knowledge of principles and techniques of computer programming, testing, debugging, implementation and documentation. Proven experience with analysis and design. Excellent communication skill (written, verbal, presentations) Excellent organization, analytical, planning and scheduling skills Ability to resolve highly complex problems. Proven experience with financial processes analysis and modification. Self-starter who can work with a large and diverse team of business, management and IT individuals. Demonstrated experience working with large project teams. Microsoft Suite experience (e.g, Word, Excel, PowerPoint), COBOL, CICS, TSO, MVS JCL, ENDEVOR, CA Tools, SQL, DB2 and VSAM. Preferred: Experience with State or county government Secure Socket Layer (SSL) Experience Experience with Enterprise Level Application Development spanning two or more business areas Required: IBM z/OS  10 Years COBOL/CICS/DB2 10 Years CICS Web Services Highly desired 5 Years ENDEVOR 10 Years CA DB2 Products 5 Years DMV Applications Systems Highly desired Business Systems Analysis  5 Years BIZTALK           

Senior DevOps Engineer

Richmond, VA
Contract
Possibility of conversion for the right candidate; must be currently eligible to work in the US without sponsorship. Senior DevOps Engineer: Build and maintain a Jenkins CI/CD pipeline using Cloud Formation Templates, Docker, containerization, and Python to support the teams AWS multi-region/multi-AZ deployed production systems Enhancing platform services via Jenkins, Terraform, CloudFormation, Chef, MicroServices etc. Apply sound software design skills (SOLID/DRY principles) to our infrastructure code so that multiple systems can share the same CI/CD pipeline Introduce new ideas and technologies so that we can stay on the cutting edge Assist with production support issues when they arise Clearly communicate technical information to both developers and business stakeholders Troubleshooting problems, involving the appropriate resources and driving resolution of issues with a focus on minimizing impact to our customers. Providing on-call support and possibly some after-hours work as needed. Participating in the Agile DevOps design, development, testing, and release of new capabilities and features with focus on release and post-production support. Representing production support for the suite of apps in the domain in Agile stand-ups, planning sessions and deployment activities. Driving improvements to processes and design enhancements to automation to continuously improve the production environment. Identifying reoccurring issues and work with IT & Business partners to remediate using the problem management process. Coordinating approves, and/or performs changes to the production environment Basic Qualifications: Bachelor's degree or military experience At least 1 year of experience with Jenkins or Drone At least 1 year of experience writing Python, Groovy, or Ruby At least 1 year of experience with Ansible, Chef, Puppet, or Salt At least 1 year of experience with AWS Preferred Qualifications: 1+ year of experience with enterprise Linux systems administration 1+ year of experience with Terraform or CloudFormation 1+ year of experience with Artifactory or Nexus 1+ year of experience with Docker 1+ year of experience with Nginx 1+ year of experience with GitHub

Java Developer III

Richmond, VA
Contract
Possibility of conversion for the right candidate; must be currently eligible to work in the US without sponsorship. Code written by our client engineers directly impacts our customers every day. Engineers selected for this position will be part of what is often a customers first contact with the company, application for a credit card. As such, your daily work touches thousands of prospective customers, our regulators and the first impression. In order to fulfill our mission of changing banking for good, each customer touch point gives you the opportunity to see the customer behind the transaction and provide them the world class service they deserve. Responsibilities: Designs, develops, and implements web-based Java applications to support business requirements. Embraces agile methodologies to collaborate with business requirements managers to identify intent, creates design documents Performs program coding driven by meaningful testing Resolves technical issues through debugging, research, and investigation. Typically reports to a supervisor or manager. Qualifications: Bachelor's degree in area of specialty (Computer Science, Computer Engineering) 6+ years of experience in the field or in a related area (including but not limited to functional or OOP languages) Familiar with standard concepts, practices, and procedures within production Java applications Relies on experience and judgment to plan approaches, accomplish goals and clearly identify risks Performs a variety of tasks including Development, Deployment, Production Support, and Documentation A degree of creativity and latitude is required. Relational Database Design Preferred: Advanced Degree in IT related field Experience with SpringBoot including one or more of the following SpringMVC, SpringReactive, SpringREST, SpringJPA, and SpringWebSocket Experience with Cloud Platforms Microservice design driven architecture Functional programming concepts and libraries for Java Vavr Lombok DevOps experience for Zero-downtime cloud deployment Creative approaches to simplify codebases, analyze opportunities for improvement and enhance code performance Experience in NodeJS, Python or GoLang programming concepts and best practices

Sr. Java Developer

Research Triangle Park, NC
Contract
Our client seeks a contract senior Java Developer to assist with the development and implementation of Project 7. These resources will have delivery responsibilities to work closely with senior technical consultants on case management system design and development. Responsibilities: Assisting with design requirements development, Code development, Joint Application Development (JAD) sessions, Functional design and life cycle management for the implementation. Reporting status to the project manager and adhering to  policies and procedures. Skills: Experience as a Java developer with experience in the full life cycle of requirements through functional design and testing.  Required 5 Years Experience in problem identification and integration of technical skills to address and solve issues. Required 5 Years Experience in translating and communicating technical concepts to both technical personnel and non-IT business users. Required 5 Years Experience with creating and writing technical document using MS Office products, Visio, Word, Excel, and PowerPoint. Required  5 Years Ability to develop relationships/partnerships with customer by responding to needs and exhibiting an sense of urgency; independently identify options.           Required  5 Years Ability to organize, prioritize, and follow complex and/or detailed technical procedures.  Required 5 Years Experience using JavaScript.  Required 5 Years Technical knowledge in the following areas of web application system analysis and programming: Java, J2EE, J2SE, XML, and XSL. Required 5 Years Technical knowledge of Eclipse, HTML, Cascading Style Sheets and Web Services Standards (SOAP and WSDL).  Required         5 Years Experience with Oracle database platforms and tools.   Required 5 Years Experience with JavaScript and IBM Websphere. Required 5 Years

Jr. Curam Developer

Research Triangle Park, NC
Contract
Our client seeks a contract resource to assist with the development and implementation using Curam Software. This resource will have delivery responsibilities as part of the development, and may act as the point of contact on site for development-related questions and issues that arise and work closely with Senior Technical Consultants on design and development issues. Duties include but are not limited to: Leading functional and detailed requirement development, code development, Joint Application Development (JAD) sessions, functional and detailed design, and life cycle management for the implementation. Areas of focus will include business and workflow process modeling, and business reengineering using Curam. These activities will involve the use of COTS Curam Enterprise Framework Components, Curam Intelligent Evidence Gathering (IEG2), Curam Express Rules for Triage (CERT), Oracle, use of XML technology in Curam, Curam Evidence Framework, Subversion, and WebSphere. Responsibilities also include reporting statuses to the Project Manager, and adhering to their policies and procedures. Skills: Cúram V6 Certified Developer Social enterprise management experience. Required 1.5 yrs Experience as a Cúram Developer with experience in the full life cycle of requirements through functional design and testing. Required 1.5 yrs Experience in development with both the Cúram Enterprise Framework and Cúram Solution Modules. Required 1.5 yrs Experience in problem identification and integration of technical skills to address and solve issues. Required 1.5 yrs Experience with translating and communicating highly technical concepts to both technical personnel and non-IT business users. Required 1.5 yrs Experience with creating and writing technical documents using MS Office products, Visio, Word, Excel, and PowerPoint. Required 1.5 yrs Ability to develop relationships/partnerships with customer by responding to needs and exhibiting a sense of urgency, independently identify options. Required 1.5 yrs Ability to organize, prioritize, and follow complex and/or detailed technical procedures. Required 1.5 yrs Experience using the Cúram Enterprise Framework Components, Cúram Intelligent Evidence Gathering (IEG2), Cúram Express Rules for Triage (CERT). Required 1.5 yrs Experience using Oracle and Subversion. Required 1.5 yrs Technical knowledge in the following specialized areas of web application system analysis and programming: Java, J2SE, J2EE, XML, and XSL. Required 1.5 yrs Techical knowledge in Eclipse, HTML, Cascading Style Sheets, and Web Services standards (SOAP and WSDL). Required 7 yrs Experience with Oracle database platforms and tools. Experience with JavaScript and IBM Websphere.

Tier III Help Desk Analyst

Research Triangle Park, NC
Contract
Our client is seeking individuals to support their application by assisting outside customers/agents who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role.   Responsibilities: Each position will act as a member of the operations and maintenance support team responsible for monitoring incoming issues unable to be resolved by front line Help Desk staff by diagnosing the root cause and resolving isolated issues or, if required, escalating customer issues to development staff. These positions works closely with business and technical teams to troubleshoot issues with a focus on determining root cause to prevent recurrence. Issues may be referred to specialized business/policy staff, software developers and/or client implementation specialists. Positions work with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments. Positions may recommend product and process improvement strategies based on perceived trends or patterns in field issues. These positions will be a liaison between Business, Program Management, System Development and A&I Tech Architects to coordinate any system change requests being created, budgeted, approved and implemented. Skills: Experience and knowledge of browser-based applications. Required 5 yrs Experience researching, analyzing and interpreting automated system problems. Required 5 yrs Experience working in a Application/Production Support based (not hardware) help desk environment. Required 5 yrs Working knowledge of social services and Medicaid programs and systems. 5 yrs Experience writing and running SQL queries. 5 yrs Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions. Required

Pharmacy/Customer Care Associate

Orlando, FL
Contract
Our client is seeking a individual to  provide assistance to members and providers regarding programs, policies, and procedures. Responsibilities include answering incoming calls related to members or providers. Responsibilities also include the administration of intake documentation into the appropriate systems. Overall expectations is to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call. Performance expectations are to meet or exceed operations production and quality standards. Essential Functions: Actively listens and probes callers in a professionally and timely manner to determine purpose of the calls. Resolves customer administrative concerns as the first line of contact this may include claim resolutions and other expressions of dissatisfaction. Assist efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Assist in the mentoring and training of new staff. Assume full responsibility for self-development and career progression; proactively seek and participate in ongoing trainings (formal and informal). Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. Demonstrate flexibility in areas such as job duties and schedule in order to aid in better serving members and help achieve its business and operational goals. Educates providers on when/where to submit a treatment plan. Identifies and responds to Crisis calls and continues assistance with the Clinician until the call has been resolved. Informs providers and members on the appeal process. Lead or participate in activities as requested that help improve Care Center performance, excellence and culture. Links or makes routine referrals and triage decisions not requiring clinical judgment. Performs necessary follow-up tasks to ensure member or provider's needs are completely met. Provides information regarding their in-network and out-of-network reimbursement rates and states multiple networks to providers. Refers callers requesting provider information to Provider Services regarding their professional provider selection criteria and application process. Refers patients/EAP clients to the Care Management team for a provider, EAP affiliate, or Facility. Responsible for updating self on ever changing information to ensure accuracy when dealing with members and providers.  Support team members and participate in team activities to help build a high-performance team. Thoroughly documents customers' comments/information and forwards required information to the appropriate staff. Requirements/Certifications: Must be registered with FL State Board of Pharmacy Responsibilities DO NOT include: claims, eligibility, benefits, or prior authorizations Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills. Must be able to maneuver through various computer platforms while verifying information on all calls. Must be able to talk and type simultaneously. Must be flexible in scheduling and comfortable with change customer service is an ever-changing environment. Responsible for meeting call handling requirements and daily telephone standards as set forth by management. Must agree to observing service for the purpose of training and quality control. Start Time: 08:00 AM End Time: 08:00 PM  

Data Analyst

Richmond, VA
Contract
Possibility of conversion for the right candidate; must be currently eligible to work in the US without sponsorship. Our client is focused on a critical mission - to safeguard our communities, company, and country by preventing, detecting, and reporting on criminal activity within the financial system. Their defenses identify suspicious activity reflective of money laundering, terrorist financing, human trafficking, tax evasion, and other illicit activity. They also support law enforcement by providing vital information on the financial activities of the subjects of their criminal investigations. The team partners with every LOB across the enterprise to gather data to run the various modeling and screening programs. This fast-paced environment requires analysts who can think creatively to improve our defenses, while balancing regulatory concerns and the need to run a well-managed program. They have a team of 50 talented analysts that work together to constantly evolve our defenses, to keep up with the constant evolution of criminal activity. Technology being used: An extensive understanding of SQL, SAS, and Python are required and candidates must process experience with reporting tools such as Tableau As our client approaches its goal of being 100% operational on the Cloud, hands-on experience with AWS compute resources (i.e., EC2 and ECS) and storage frameworks (e.g., S3, Redshift) is a plus. A working of knowledge of Github and Unix-based filesystems is desired. Performance mgmt; this is a customer-facing position, so strong communication skills are key

Help Desk Analyst Mid-App Support

Research Triangle Park, NC
Contract
Our client is seeking a individual to support the application by assisting outside customers who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role. This position requires substantial knowledge of child welfare policy and practice and works closely with business and technical teams as well as the child welfare section of the Division of Social Services to troubleshoot issues with a focus on determining root cause to prevent recurrence. Issues may be mitigated by engaging appropriate business/policy staff, software developers and/or client implementation specialists. Responsibilities: This position acts as a member of the Operations and Maintenance Support Team responsible for monitoring incoming child welfare issues by diagnosing the root cause and resolving isolated issues or, if required, escalating user issues to development staff. Work with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments. May recommend product and process improvement strategies based on perceived trends or patterns in field issues. These positions will be a liaison between Business, Program Management, System Development and A&I Tech Architects to coordinate any system change requests being created, budgeted, approved and implemented. Required: Experience and knowledge of browser-based applications. 3 yrs Experience researching, analyzing and interpreting automated system problems. 5 yrs Experience working in a Application/Production Support based (not hardware) help desk environment. 3 yrs Advanced knowledge of child welfare policy and practice such as Intake, Assessment, In-Home Services, Foster Care, CPS, Adoptions. 1 yr Experience writing and running SQL queries. Highly desired 3 yrs Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions.  Master's degree in social work from an accredited school of social work; or bachelor's degree in social work and one year related experience.

Senior Business Systems Analyst

Richmond, VA
Contract
Our client is seeking a detail oriented, Senior IT Compliance Analyst with strong analytical skills to be a part of the IT Compliance team. The successful candidate will be responsible for maintaining the compliance program for a group of applications or systems, with emphasis on corporate and state compliance with major compliance regulations. Duties include, but are not limited to: Undertakes compliance-related projects requiring advanced knowledge of regulatory requirements. Completes compliance-related data requests, and develops of plans for remediation. Applies standards such as NERC, NIST, FISMA, TSA, CFATS, SOX, PCI and the Company's Code and Standards of Conduct. Such compliance and/or regulatory standards are currently federally or state required standards, or mandated by the company to promote lawful conduct. The successful candidate will be heavily involved with major compliance regulations, and will differentiate them self by identifying opportunities for strengthening compliance controls proactively, and effective ensuring compliance processes and procedures are implemented for systems and applications. Identifies opportunities for strengthening compliance controls proactively. Implements changes and ensures compliance with all regulatory requirements or Reduces or eliminate audit findings. Undertakes compliance-related projects requiring advanced knowledge of regulatory requirements. Ensures effective compliance processes and procedures are implemented for systems and applications. Raises awareness of current and upcoming policies, regulations, and requirements, and develops solutions for compliance. Completes compliance-related data requests, and develops of plans for remediation. Develops and delivers training on newly developed or revised business processes to customers and employees to raise awareness and educate them on legal requirements. Will be working with our EMS support team on Compliance work. Skills: The ideal candidate will have a minimum of 5 to 7 years of in IT Technology or Auditing, or Compliance, or a related field. Possesses solid analytical skills; demonstrated skills in analyzing problems and issues of varying complexity and providing detailed documentation. Good communication and organizational skills, ability to facilitate and coordinate solutions between several work groups. Solid comprehension and application skills, must be able to review and ensure that results meet regulatory requirements and that all procedure documentation clearly communicates how those results were obtained. Skilled in the use of Microsoft Office tools to include Excel and Microsoft Word, and SharePoint. Ability to manage multiple work priorities and requirements simultaneously. Demonstrated ability to analyze business processes for both current (as is) and future (to be) states. Experienced in creating and updating IT controls for compliance processes.

CA Gen Developer

Durham, NC
Contract
Our client is seeking a individual to provide development support for the architecture, design, develop, modification, testing, and implementation of the required changes to the System for the federal tax intercept interface namely TOP and to accommodate the Pilot implementation of the project which will uplift and absorb into the system. The modifications to the System must be written in CA Gen version 8.5 and be able to support any enhancements related to these required modifications within the core application. All changes to the application and its infrastructure must be addressed in a professional manner using System Development Life Cycle methodology to ensure success, and to meet the business needs of the department. Expected Skills: Able to work without assistance; can provide leadership to others Able to manage complex work efforts May have advanced education May have deep industry experience. Required: Full life-cycle development experience supporting applications written in CA Gen 7yrs Experience programming in CA Gen version 8.5 2yrs Experience programming with IBM mainframe DB2 7yrs Experience programming in IBM mainframe COBOL, CICS, JCL 7yrs Experience with structured system development methodologies, preferably waterfall method 7yrs Excellent interpersonal, communication, organizational and time management skills Ability to translate and communicate highly technical concepts to both technical and non-IT business users  Ability to develop relationships/ partnerships with customers Extensive expertise conducting problem analysis and issue resolution 5 yrs Experience monitoring, supporting/maintaining and developing applications in a mainframe environment 7yrs Experience performing business requirements definitions, reviewing functional specifications, developing test plans, & performing application testing  Desired 7yrs Excellent written skills including experience using Microsoft Office tools (Word and Excel Desired 7yrs Experience with test environment design, setup, load, and refresh concepts and procedures. 1 yr Experience developing in an environment that includes the following development tools: CICS, EZTrieve+,Zeke, X/PTR, Endevor, & CA Tools & Utilities. Desired 2yrs Experience with IBM mainframe tools: TSO, ISPF/SDSF, File Manager, and DB2 Utilities 5yrs Local candidates in the Raleigh/Triangle area Desired Knowledge and understanding of federal tax interface named TOP 

Business Analyst

Harrisburg, PA
Contract
Our client is seeking a Business Analyst responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals. Role Description: Experience conducting Facilitated Workshops for requirements analysis. Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN). Knowledge of formal requirements gathering methodologies. Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures. Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements. Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted. This deliverable can also reflect how the product will be designed, developed, and define how test cases must be formulated. Experience developing Quality-of-service (non-functional) requirements - requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability. Experience developing Report Specifications - define the purpose of a report, its justification, attributes and columns, owners and runtime parameters. Experience developing Requirements Traceability Matrix: a cross matrix for recording the requirements through each stage of the requirements gathering process. Strong organization and writing skills. Required: Experienced developing graphic representations of complex business processes. Experience using formal requirements gathering methodologies 4yrs 4 year college degree or equivalent. Experience developing business, functional, and non-functional requirements 4yrs Experience developing Requirements Traceability Matrix 4yrs

Senior Service Support Analyst

Raleigh, NC
Contract
Our client is seeking a individual to function as a Helpdesk Analyst providing consultation, support, and/or training to clients of computer or other information technology based system. May provide routine and non-routine support for a broad range of information related technologies, or may provide in-depth support for a narrowly defined area of technology. Responsibilities: Performs account administration (create/modify Active Directory accounts, Exchange accounts, accounts and other user accounts). Analyzes information provided by HR personnel and Client Services technicians in order to create and/or modify accounts for new employees and/or existing employees. Is able to use the information provided to assess data and application access. Is able to troubleshoot data and application access issues and adjust Active Directory properties as needed Distributes Agency-wide email communications and notices related to technology issues Maintains mainframe printer node configurations Serves as project team member and makes recommendations for routine problem solutions Work on special projects which require planning of how, when and who the task will be preformed Refers highly complex or difficult technical problems to a higher-level Technology Support Specialist or other technical resource for that particular technology questions Provides basic support of hardware, software, applications, internal and external users Serves as a technical resource on all standard desktop applications to 10,000+ computer users Instructs users via phone and/or email on the basic functionality of desktop applications Follows detailed procedures while making recommendations for routine problem solutions Enters information into call tracking system and monitors to ensure customer service needs are met for all computer and network related issues Communicates effectively in oral and written formats Promotes a positive customer relationship while working with other Helpdesk staff and high level Analyst and Specialists Schedules and Facilitates daily operations status calls Initiates Major Incident Process (MIP) communications and conference bridges Maintains Major Incident Logs Maintains employee directory Required: Excellent verbal and written communication skills Highly desired 5yrs Experience with HEAT Call Tracking or similar tool, Avaya or similar call distribution tool, Microsoft Windows, Office 2010/2013/2016, O365 Highly desired 5yrs Experience and thorough knowledge in Active Directory administration, such as, creation/modification of accounts Highly desired 5yrs Ability to manage tasks and meet schedules; ability to write technical documentation that is easily understood by staff and customers. 5 yrs Excellent Customer service and teamwork. 5yrs Ability to independently resolve routine and some non-routine problems. Ability to solve problems and perform diagnostics on software and/or hardware 5yrs Ability to identify and understand reoccurring problems and recommends solutions. 5 yrs Ability to follow complex and/or detailed technical procedures. 5 yrs

Sr. Help Desk Analyst Support

Raleigh, NC
Contract
Our client is seeking an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of user issues.This is an Application/Production Support position where selected candidates will support the application by assisting outside customers who are accessing the system. Qualifications: This role also requires a high level of customer experience, and is not a hardware based help desk role. This position acts as a member of the Operations and Maintenance Support Team responsible for monitoring escalated child welfare issues by diagnosing the root cause and resolving isolated issues or, if required, escalating user issues to development staff. This position requires substantial knowledge of child welfare policy and practice and works closely with business and technical teams as well as the child welfare section of the Division of Social Services to troubleshoot issues with a focus on determining root cause to prevent recurrence. Issues may be mitigated by engaging appropriate business/policy staff, software developers and/or client implementation specialists. Positions work with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments. Positions may recommend product and process improvement strategies based on perceived trends or patterns in field issues. These positions will be a liaison between Business, Program Management, System Development and A&I Tech Architects to coordinate any system change requests being created, budgeted, approved and implemented. Required: Experience and knowledge of browser-based applications. 5yrs Experience working in a Application/Production Support based (not hardware) help desk environment. 5yrs Advanced knowledge of child welfare policy and practice such as Intake, Assessment, In-Home Services, Foster Care, CPS, Adoptions. 1yr Broad knowledge of the application and functionality. 3yrs Experience writing and running SQL queries 3yrs Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions.  Master's degree in social work from an accredited school of social work; or bachelor's degree in social work and one year related experience.

Senior J2EE Developer

Harrisburg, PA
Contract
Our client is seeking a individual to serve as Senior J2EE Developer with J2EE and Oracle skills. The incumbent will be responsible to assist with design and development of a new tool.This J2EE application uses Java/Java Script, and displays the data from ORACLE as well as some data from DB2. This is a professional level, non-supervisory position working under he direction of the IT Manager and Senior Architect. Responsibilities include J2EE development, working in a WebSphere environment utilizing IBM rational products as the development tools. Because the tool is heavily data dependent, the position involves database analysis, using Oracle PL/SQL, developing and maintaining tables, views, queries, stored procedures, triggers and functions. The candidate will also assist the Architect with mentoring and advising junior developers. Specific Duties: Able to perform a variety of complicated tasks with minimal supervision. Identifies improvements to project standards to achieve high quality services/ products. Able to use best practices and standards needed to develop the site. Display a through knowledge of web site security standards, common web site security flaws as well as best practices to prevent intrusions. Assist in designing, developing, and implementing application infrastructure to provide highly-complex, reliable, secure and scalable applications. Analyze and write Java code, Java script, ORACLE PL/SQL and stored procedures. Mentor junior developers by reviewing their code, sharing industry best standards and practices and guiding them in systems analysis, programming, and program coding. Work with the Architect to revise the existing program to increase operating efficiency or adapt to new requirements. Diagnose, analyze, troubleshoot and help choose appropriate solution to fix data related issues. Develop Oracle SQL and PL/SQL code, including packages, procedures, functions, views and complex analytical queries. Utilize configuration management tools, design tools, debugging tools, and any other environment specific tools necessary to create, test, and implement an application. Work with stakeholders, manager and architect to ensure projects are completed on time and according to organization standards.   Required Skills and Experience: 8+ years IT experience development, testing, and implementation of web applications 5+ years working with Java/J2EE 3+ years working experience with JQuery and Bootstrap Strong oral and written communication skills 2+ years ORACLE, MS SQL Server and/or DB2 experience 1+ years working with Angular JS and REACT JS 2+ years ORACLE development experience 2+ years working with Crystal Reports 1+ years working with geospatial mapping technology 1+ years working with IBM RSA development IDE preferred 1+ years working with IBM Rational JAZZ RTC or similar tool

Customer Care Associate II (Bilingual)

Orlando, FL
Contract
Our client is seeking a individual for a frontline service position providing assistance to members and providers regarding programs, policies, and procedures. Responsibilities include answering incoming calls related to eligibility, benefits, claims and authorization of services from members or providers. Responsibilities also include the administration of intake documentation into the appropriate systems. Overall expectations is to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call. Performance expectations are to meet or exceed operations production and quality standards. Essential Functions: Actively listens and probes callers in a professionally and timely manner to determine purpose of the calls. Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality. Resolves customer administrative concerns as the first line of contact - this may include claim resolutions and other expressions of dissatisfaction. Assist efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies.  Assist in the mentoring and training of new staff.  Assume full responsibility for self-development and career progression; proactively seek and participate in ongoing trainings (formal and informal). Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. Demonstrate flexibility in areas such as job duties and schedule in order to aid in better serving members and help achieve its business and operational goals. - Educates providers on how to submit claims and when/where to submit a treatment plan. Identifies and responds to Crisis calls and continues assistance with the Clinician until the call has been resolved. Informs providers and members on the appeal process. Lead or participate in activities as requested that help improve Care Center performance, excellence and culture. Links or makes routine referrals and triage decisions not requiring clinical judgment. Performs necessary follow-up tasks to ensure member or provider's needs are completely met. Provides information regarding in-network and out-of-network reimbursement rates and states multiple networks to providers. Refers callers requesting provider information to Provider Services regarding their professional provider selection criteria and application process. Refers patients/EAP clients to the Care Management team for a provider, EAP affiliate, or Facility. Responsible for updating self on ever changing information to ensure accuracy when dealing with members and providers. Support team members and participate in team activities to help build a high-performance team. Thoroughly documents customer comments/information and forwards required information to the appropriate staff. Requirements/Certifications: Bilingual English/Spanish required Potential to become temp to hire Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment. Responsible for meeting call handling requirements and daily telephone standards as set forth by management. Must agree to observing service for the purpose of training and quality control. Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills. Must be able to maneuver through various computer platforms while verifying information on all calls. Must be able to talk and type simultaneously. Customer Service High School (Required) GED (Required) Start Time: 08:30 AM End Time: 07:00 PM  

Sr. Cloud Engineer

Richmond, VA
Contract
Our client is seeking highly creative and intellectually curious Cloud Engineers, at all levels, who are passionate about cutting-edge distributed computing. As part of a team thats leading the next wave of disruption on a whole new scale, you will play an integral part in advancing Cloud eco-system and culture of technical excellence. You will champion the Cloud Management Platform (CMP), live and breathe Infrastructure Automation, support Hybrid Cloud Solutions, and display a strong understanding of Cloud-as-a-Service varieties: PaaS, IaaS, and SaaS. Creating the next generation of network-centric Cloud architectures, you will make a key contribution supporting end-to-end public Cloud Automation of application delivery, including Infrastructure provisioning and integration with Continuous Integration/Continuous Development (CI/CD) platforms, using existing and emerging technologies. The ideal candidate will have experience moving infrastructure to the Cloud! Responsibilities & Expectations: Stealthily plan and lead the deployment of the cloud solution in a production environment Develop scripts and glue code to integrate multiple software components Automate the provisioning of environments pulling strings with Puppet, cooking up some recipes with Chef, or through Ansible, and the deployment of those environments using containers, like Docker or Rocket: (and for the love of automation, at least have some configuration management tool through some version control) Design and develop automation workflows, performing unit tests and conducting reviews to make sure your work is rigorously designed, elegantly coded, and effectively tuned for platform performance, and assessing the overall quality of delivered components Strong verbal and written communication skills are necessary due to the dynamic nature of collaborations with customers, vendors, and other engineering team, solving complex business problems together Evaluate & build different compute frameworks for all tiers Implementing scalable system solutions is required Were looking for self-starters, those who can work independently, with and across teams. Establishing smooth running environments is paramount to your success, and happiness Experience migrating on-site solutions to cloud based offerings, such as Amazons AWSAbout You: Serious geek street cred if you have a robust portfolio on GitHub and/or Open Source contributions of which you are proud to share! Discerning. You have a strong familiarity with a combination of the following: VMWare, KVM, OpenStack, CloudStack, Amazon, RightScale and various Cloud abstraction layers, and understand the importance of selecting the right technology tool for the task Insatiably Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea. You can work at a tiny crack until you've broken open the whole nut Automator. You know what continuous integration means, and believe automation is the path to happiness. You know how to script and automate anything and everything, from tests to environment provisioning  Qualifications: Bachelors Degree in Information Systems, Computer Science, or military experience At least 1 years experience developing applications embracing Agile principles At least 1 years experience with a formal version control tool (Subversion, Git, TFS, or ClearCase) At least 2 years with large-scale infrastructure designs, implementation, and support Preferred Qualifications: Masters Degree in Information Systems, Computer Science, or Engineering AWS Certified 5+ years experience with OOP concepts and modern scripting languages, (Python, Ruby, Perl) and frameworks (RAILS) 3+ years creating recipes with Chef, building cookbooks 3+ years using cloud based hosting solutions (AWS-EC2/S3, Azure, Google Cloud) 3 + years with automation tools for server provisioning and Open Source tools (Ansible, Cobbler, Ironic, Chef and Chef Metal) 3+ years developing automation workflows and routines, using Open Source Tools (Chef, Puppet, Hudson), or Vendor Based Tools (HPSA/OO, vCAC, uDeploy) 3+ years experience with large-scale software implementation (high transaction volume, high-availability concepts) 2+ years experience with Linux, server automation and scripting 2+ years experience with current licensing strategies around Open Source (Apache Foundation, GNU, MIT License)

Systems Administrator

Herndon, VA
Contract
Responsibilities:  Provides systems administration for the various computer resources including RMS, video and laptop programs. Check transaction logs to ensure backups and running efficiently. Ensures data integrity for conversion and implementation of new systems and link-ups with other systems and locations. Configure and test MDTs for use in the vehicles. Act as a liaison between the department and outside vendors to troubleshoot and resolve application issues. Work as needed to assist personnel and staff with computer and technical issues. Provide required system maintenance to include within maintenance windows. Work with department records staff to complete monthly statistical reports and issues regarding State and local policies and procedures. Work with the Network Security Engineer to ensure the Department's network and personnel are in compliance with all applicable laws, rules, regulations, policies and procedures Work with the IT staff in developing and coordinating with the Network Administrator in maintaining an effective and efficient partnership related to all aspects of software/hardware acquisition and interface, design/development, upgrades and systems maintenance. Performs other related duties as required Knowledge, Skills and Abilities Required Ability to analyze situations quickly and objectively to determine proper course of action to be taken. Ability to establish and maintain effective working relationships, with judgment in evaluating situations and in making decisions. Prompt and regular attendance on the job, with all required equipment, is expected of each employee, and each is expected to timely complete all job assignments. Be able to effectively communicate clearly both in writing and verbally. Ability to communicate technical problems in a non-technical manner. Ability to understand and apply rules and regulations, and standard operating procedures. Ability to analyze situations and determine response. Ability to remain calm under stress. Ability to prioritize issues based on importance and criticality. Ability to provide support in a 24/7 environment. Minimum Education and Training: The candidate will have excellent listening, written and verbal communication skills. They will take initiative and responsibility in exceeding customer expectations and manage their time with competing priorities. Additionally, the candidate, will gain exposure to other disciplines such as Network Infrastructure, Enterprise Computing, GIS, and Application Development along with opportunities for advancement. Required: Microsoft Intune (MDM), VM, ESX, NAS and SAN storage 3yrs Microsoft Windows 7 and 10 OS and MAC OS systems admin experience 3yrs the Records Management System (RMS) and Computer Aided Dispatch (CAD) software experience 1 yr in-car and desk computers, mobile devices administration experience 2yrs dashboard and body worn video camera equipment IT help-desk level experience 1yr Law enforcement - specific help desk experience 2yrs High school diploma or GED  MS Office Suite, Office 365, Microsoft Intune, Active Directory User and Computer Management, VM, ESX, NAS and SAN storage. 3 yrs Basic knowledge of FBI CJIS policy. 1yr Part of regular on-call rotation evenings/weekends/holidays work is required. IMPORTANT: Polygraph examination and background checks to include criminal, Federal, State, Local etc, are required for this position. Questions pertaining to any past criminal activity to include drug use - no matter if the activity resulted in a conviction or not - these questions can /will be included on these Polygraph tests.   

PBX Engineer

Richmond, VA
Contract
Telephone System (PBX) Engineer Responsibilities This is an experienced level PBX Engineer position providing detailed engineering support for our client's existing and proposed telephone infrastructure.  Tasks will include but are not limited to:  Completing system analysis on existing PBXs and/or voice mail systems. Creating technical specifications for Request for Proposal (RFP). Evaluating Supplier responses leading to the recommendation to procure Avaya Communications Manager IP-PBXs and/or Avaya Aura Messaging voice mail systems. Coordinating and assisting with system installations and upgrades. Work will be completed with the oversight of the group lead or other assigned group members. Advanced trouble shooting support Qualifications Candidate must have:  Detailed knowledge of telephone/voice engineering concepts, fundamentals, and theory for voice networks and call routing schemes, Telecommunications site build-out (including installation of PBXs, IP-PBXs, voice mail systems, station cabling, QoS, POE, etc.) Specific knowledge of Avaya G450/S8300 CM, CMM, and AAM are preferred. Experience with Nortel CS1000. Experience with Mitel. Oral and written communication skills (includes technical writing). Effective computer skills including detailed knowledge and experience with Microsoft Office Products Excel, Word, Outlook, Visio, and Power Point.  Candidate should have strong analytical and problem solving skills, the ability to interpret codes, regulations and practices; ability to work within a team environment. Education 10+ years of related experience Discipline Required: Engineering  

Python Developer (Unit Tester)

Richmond, VA
Contract
Our client is seeking a individual responsible for the fundamental organization of a system embodied in its components, their relationships to each other and to the environment, and the principles guiding its design and evolution. Includes functions to create the conceptual, high-level, and detailed design of the software solution. Usually possesses extensive experience with multiple technical disciplines, across multiple platforms. Qualifications: Viewed as having significant expertise in given field.  Applies extensive technical expertise, and has full knowledge of other related disciplines. Guides the successful completion of major projects and may function in a project leadership role. Develops technical solutions to complex problems , which require the regular use of ingenuity and creativity. Work is performed without appreciable direction. Typical Experience Level: 5-6 years Top Skills: Python (required) Ability to create comprehensive unit testing Pytests) Ability to follow python test code formatting guidelines Familiar with high quality unit testing Ideally looking for 3-5 years of data analysis/data arch experience

Application Developer III

Richmond, VA
Contract
Responsibilities: Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies Use engineering practices like pair programming, TDD, ATDD, CI/CD, and Refactoring techniques Lead the craftsmanship, availability, resilience, and scalability of your solutions Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity Specific Skill Set Needs: .NET/Java JavaScript jQuery Strong database knowledge Angular (nice to have) Previous experience creating API's (Rest and/or Soap) Commercial knowledge would be helpful

Oracle Database Administrator

Plano, TX
Contract
Responsibilities: Providing day-to-day support and maintenance for existing and Oracle databases. Provide 2nd and 3rd tier, 24x7 production support. Serve as part of the Database Support Team in developing and implementing next generation database systems architecture. Search for, identify, and correct data access performance and content quality issues Assist in troubleshooting and resolving problems within our environment Individual contributor performing both data design, modeling, and coding Design and build database solutions that are both highly available and highly performing. Administration, management, and monitoring of all Oracle database systems. Help support proper backup and disaster recovery procedures. Good understanding of Database Architecture, Performance tuning of databases, Pro-actively Identify bottlenecks and resolve them quickly. Proactive monitoring of Oracle databases for performance and scalability Update skills continuously with emerging technologies and apply them as and when needed. Work with developers on performance tuning, query optimization, index tuning. Support Oracle database on premise and in AWS. Maintain a positive, upbeat, can-do attitude. Qualifications: Must have knowledge of Oracle Golden Gate. The DBA should also have advanced knowledge of Oracle Utilities, creation and implementation of fully functional Oracle databases, ability to maintain multiple development, QA and production Oracle environments with strong experience in performance tuning on Oracle.

Application Developer

Richmond, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Responsibilities: Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies Lead the craftsmanship, availability, resilience, and scalability of your solutions Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community Skills: Java, Spring, AWS, Postgres SQL, Angular JS, Rest API, Agile methodology.

Senior Network Analyst

Richmond, VA
Contract
Our client is seeking an experienced Network Administrator for operational implementation, maintenance and configuration of large enterprise networks. Job Responsibilities Performs maintenance and changes on Routers and Switches as required Implementation of new routers and switches as required Assists with troubleshooting internetwork connectivity Utilizes change management, request, and ticketing systems, documents status updates and problem resolutions Complete all assignments in a timely manner with an acceptable level of quality Maintains documentation related to work area Completes network change requests Follows documented processes, procedures and policies Performs customer service duties and responds to customer and project requests as defined by management Other related duties assigned as needed Requirements Must have a minimum of 3 years experience administering Routers and Switches Must have experience with Cisco router and switches, Brocade and Juniper a plus Must have networking TCP/IP routing experience Deep understanding of network protocols –EIGRP, BGP, MPLS,  QOS, STP, DHCP, SNMP, TCP, UDP. Must have intermediate experience with network break/fix of layer 2 and 3 environments Ability to make recommendations to create corporate efficiencies for all activities Must be highly motivated and able to work effectively under minimal supervision in a fast-paced environment Must be team-oriented, placing priority on quality and the successful completion of team goals Excellent analytical and problem solving skills Network related industry certifications a plus. Bachelors Degree in Information Systems or Computer Sciences is a plus but not required. Linux System Admin or Windows Server experience is a major plus but not required

Care Worker

Orlando, FL
Contract
Our client is seeking a care worker who will facilitate the department workflow by supporting clinical team with various care coordination workflows. Locates community services and other referral locations for enrollees, arranges access to care, supports communication with hospitals, and providers. Essential Functions: Provides non-clinical support to workflows involving utilization management, case management, disease management, and health promotion. Trouble shoots when an appropriate provider, type of service, or appropriate level of care cannot be readily found. Has current knowledge or researches availability of community resources and services and link members to appropriate services. May assist in transitions in care for hospitalized patients and makes appropriate placements, if needed. Assumes responsibility for self-development and career progression. Proactively seeks and participates in ongoing training (formal and informal) in all aspects of the Care Worker role. Assists in the mentoring and training of new Care Workers. Remains responsible for updating self on ever changing information to ensure accuracy when dealing with members and providers.  Coordinates and manages distribution of correspondence and materials to enrollees and providers.  Participates in operational activities, including data collection, tracking, and analysis. Requirements/Certifications: Understanding of plan benefit structures, psychiatric/medical terminology, and local communication resources. This is a mostly clerical/admin position doing inpatient and outpatient authorizations. Will have to make some outbound calls to collect information or get corrected info. (NOT CALL CENTER) Prior Authorization experience not required and can be trained, but is a plus. Education or experience in Healthcare a plus. Previously worked in a medical office of some sort  High School  Hours: 9:30a-6p OR 10:30a-7p (hours will be set, but ideally candidate would be open for either) Some OT may be available and is usually on a volunteer basis. Start Time: 09:30 AM End Time: 07:00 PM  

Senior Database Analyst

Richmond, VA
Contract
Description: The successful candidate will have 5-7 years of experience as an Oracle DBA and will possess and apply knowledge of principles, practices, and procedures to carry out all aspects of the job of Oracle database support. Supports multiple (>25) Oracle databases on Unix/Linux operating systems. Responsible for software, creation, support, and administration of Oracle databases and Oracle RAC. Works in collaboration with multiple business units to provide complex problem resolution for project teams. Evaluate and research new database features and technologies. Mentors and trains less experienced database analysts. Participate in a 24x7 on-call rotation supporting a large Oracle database environment. Monitor and optimize performance issues at the application and database level. Plan, design, implement, enhance and maintains complex databases, access methods, database security, and audit & regulatory requirements.   Qualifications: Oracle database administration experience with Oracle 10g - 12c on the Unix/Linux operating system. Manage and support various backup and recovery strategies for Oracle databases (e.g. RMAN, Export/import,Standby databases with Data Guard). Monitor and tune database performance using Oracle Enterprise Manager/Grid Control. Upgrade and patching of the Oracle Database. Shell script programming to automate routine DBA tasks. Experience managing, maintaining a production RAC database environment with Strong Oracle RAC performance tuning and troubleshooting skills. Knowledge of Oracle ASM administration. Solid understanding of Oracle internal architecture. Shell script programming to automate routine DBA tasks. Experience in database software management (installation, patching and version management). Must have Oracle RAC experience Familiarity with data replication technologies. Additional Skills: Excellent communication skills (verbal and written). Must possess strong analytical and problem-solving skills. Ability to work independently and as part of a team.

Business Operations Analyst

Salt Lake City, UT
Contract
Our client is seeking a Associate Business Process Analyst to assist with analysis and making recommendations for changes to internal processes and/or standards/specifications in order to create more efficient and economical operations for business areas. Responsibilities: Responsible for reviewing contractor invoices and making needed adjustments. Responsible for assisting with analysis and making recommendations for changes to internal processes and/or standards/specifications in order to create more efficient and economical operations. Assist on projects to identify and document the major business processes associated with the business unit Identify opportunities to improve the efficiency and effectiveness of the business processes within the entire business unit without jeopardizing reliability, availability, or safety. Develop business cases to support recommendations; and, monitor the progress associated with the implementation of recommended changes. Apply process modeling tools, process improvement methodology, benchmarking, project management, and change management to projects. Perform other duties as requested Qualifications: Performs assignments designed to develop work knowledge, skills and abilities requiring application of policies, procedures, techniques and other criteria in carrying out all aspects of the job. Performs routine work assignments but over time will demonstrate the ability to perform more difficult work assignments. Works under established policies and procedures to meet set schedules and system or program requirements continues to develop the knowledge, skills and abilities to reach a higher level of proficiency and work complexity.

Technical Writer

Durham, NC
Contract
Our client is seeking a technical writer with IT technical writing background and experience.The primary purpose of this position is to provide technical writing and documentation support for the Program. Documentation support includes, but is not limited to: process and procedure development, functional and detailed design development, federal and state project document deliverables, software design development life cycle documentation, maintenance of project plans, status reports, user manual or help sheets, meeting agendas and minutes and various other technical and functional documents. The position will support technical business analysis, system architecture and infrastructure design, configuration management, project planning/tracking, definition and validation of business, functional, and technical requirements, and system implementation. Responsibilities: Tasks to accomplish these objectives include organizing and maintaining inventory of various project documents Administration and tracking project deliverables, Communicating with internal and external clients Timely communication to project team management on any potential issues Communicating and consulting within Division, project stakeholders  Ensure standards and procedures are applied to all project deliverables, proper methodology is used, and a high quality product is provided to client agencies. Assist the Project Manager and project staff in scheduling, preparing for and participating in QA reviews. Communicate processes and procedures to representatives with varied skill sets (business staff, technicians, managers, etc.) and demonstrate outstanding written communication skills. Skills: Progressive experience in technical communications, specifically creating software and system documentation for developers. 2yrs Required Experience with MS Office (Word, Excel, PowerPoint, Access), Visio, Adobe Acrobat Pro, SharePoint 2yrs Required Experience performing document research, interviewing, design, development, formatting/layout, and editing. 2yrs Required Experience using AP Style Guide and templates. 2yrs Required Experience in business analysis, system analysis/design and project time management related to support of a large IT project. 2yrs High level of experience with HTML, MS Project and JIRA. 2yrs

Java Developer III

Richmond, VA
Contract
Our client is seeking a Java Developer who designs, develops, and implements web-based Java applications to support business requirements.   Responsibilities: Follows approved life cycle methodologies  Creates design documents Performs program coding and testing. Resolves technical issues through debugging, research, and investigation. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks Typically reports to a supervisor or manager. Required: Requires a bachelor's degree in area of specialty  6+ years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field.  A degree of creativity and latitude is required.

Enterprise Architect

Richmond, VA
Contract
Our client is seeking a Solution Architect to serve in the Solution Architecture group. The selected candidate will adhere to defined standards to architect and design software systems. The candidate will lead a team in defining, documenting and estimating the following for a particular solution: requirements for data, workflow, logical processes, hardware and operating system environment, on-prem, hybrid and cloud topologies, interfaces with other systems, internal and external checks and controls, system inputs and output. Responsibilities: Comply with collection of measurements of accomplishments  Contribute to the quality and delivery of the technical documentation for software solutions Create overall application architectures, component designs, and systems integration and implementations for a particular business solution. Collaborate with Division Relationship Managers (DRM), DRM Analysts, and users to assess business needs and requirements to translate them into automated solutions Produce relevant solution design artifacts including but not limited to: technical estimates, conceptual, logical and physical system designs, sequence diagrams, and data models Coordinate new system development to ensure it is consistent and well integrated with existing application systems and COTS solutions; analyze and estimate feasibility and compatibility with hardware and other programs Interface with the Enterprise Domain Architects and provide ongoing status  Consult with clients to prototype, architect, and design applications to meet needs. Expected to maintain positive and productive relationships with all customers and vendors, to understand customer needs, and to translate them into appropriate solutions within the technical guidance of the Enterprise Domain Architects. Develop business capabilities understanding and expertise as implemented through technology suites as assigned  Plan for Quality Assurance Minimum Qualifications Possess strong knowledge in applied application, information, and integration architecture concepts Possess comprehensive IT analytical skills and strong problem-solving skills Have a working knowledge of various multi-user, multi-tasking operating systems/platforms (Linux, Windows, z/OS); SAAS, PAAS, and cloud technologies/configuration  4yrs Required Working knowledge of various development platforms (Java, .NET, SharePoint); knowledge of enterprise service approaches. Demonstrated skills to produce relevant solution design artifacts including but not limited to: technical estimates, sequence diagrams, data models and conceptual logical and physical system designs Prepare written communications and presentations  Be proficiently skilled with Microsoft Visio. Demonstrated ability to assess project needs and in support of project managers, help determine resource requirements and provide estimations to meet solution objectives Have a comprehensive knowledge of various software development methodologies (including agile techniques) Ability to establish and maintain a high level of customer confidence in ability to deliver to business needs Perform methods to measure work progress Write and maintain design documentation. Special instructions: The candidates should present examples of their work in solution architecture. This position requires a fingerprint-based background check. Local interviews will be required. Skills: Demonstrated skills to produce relevant solution design artifacts including but not limited to: technical estimates, sequence diagrams, data models 5yrs Required Be able to determine resource requirements and provide estimations to meet solution objectives 5yrs Required Proficient in MS Visio 1yr  

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