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Administrative Assistant

Phoenix, AZ
Contract
Our client is seeking an Administrative Assistant. Essential functions: Will attend meetings and support admin duties of the Senior Director. Provides non-clinical support. Coordinates and manages distribution of correspondence and materials to enrollees and providers. Participates in operational activities, including data collection, tracking, and analysis. Non Essential Functions: Maintains current and accurate records, adhering to company policies and laws governing patient records; performs related duties as requested. Qualifications: 1-3yrs admin experience. Health Care or related field preferred. Strong computer skills. Knowledge of Excel, preferred. Experience in data entry in fast paced environment. Demonstrated ability to multi-task while maintaining accuracy. Ability to work independently and as a team member. Excellent verbal and written communication; able to multi-task. Education: Associates Degree, Bachelors Degree preferred. Shift: Start Time: 08:00 AM End Time: 05:00 PM  

Unix Systems Administrator

Raleigh, NC
Contract
Our client is seeking a Unix Systems Administrator. Responsibilities: The position will be implementation, support, and administration of primarily AIX Power8/9 based systems, some support of Solaris systems may be required. Create and maintain technical documentation and procedures for System Administration support. Qualifications: Must be skilled in server setup, installation, maintenance, patching, backup and restore, performance monitoring, and problem resolution in an enterprise environment. Strong storage management (Hitachi, HDID, replication, mirror) a plus. Required: Experience with the implementation, support, and administration of primarily AIX Power8/9 based systems. Required 3 Years Must have detailed knowledge of UNIX architecture within an enterprise network environment. Required 3 Years Ability to write shell scripts to automate system administration tasks. Required  3 Years Solaris SuperCluster Experience. Required1 Years Experience with HMC environment to build AIX LPAR using template. Required 1 Years Hitachi HDID experience. Required 1 Years

Functional Architect

Harrisburg, PA
Contract
Our client is seeking a Functional Architect. The Functional Architect is the functional expert for an application. Responsibilities: The Functional Architect is also responsible for bringing an understanding of business systems to the team supporting or interfacing with the application. The primary responsibility of a Functional Architect is to provide expertise in the business process supported by the application, to review designs, to recommend improvements, and to provide scripts and guidance during the testing process. The Functional Architect helps the Programmers establish a clear understanding of the business functional requirements and reviews the designs to ensure they meet those requirements. The Functional Architect must understand all aspects of the specific application(s), and the underlying business process. Contained in the experienced role is the task of coordinating with other Functional Architects to define technical requirements and long range plans for meeting customer requirements. Role Description: Ensures that overall application designs remain within project scope. Works with customer business units to understand their business processes. Ensures business requirements are supported by the software. Analyzes, defines, and documents how the applications will support functional and business requirements. Understands supporting/interfacing system applications. Understands prioritization work based on business needs request/releases for work affecting an application. Communicates and resolves application interface issues with other Lead Functional Architects as needed. Organizes and prepares work effectively to facilitate proactive resolution of problems. Identifies and initiates continuous improvement opportunities. Understands specific business needs and overall business strategy of the business customer. Analyzes, determines, and documents functional requirements. Conducts impact analyses of business requirements on the system. Participates in design of application. Participates in design code and test reviews as appropriate. Provides inputs to test planning. Completes assigned tasks. Qualifications: Communicates accurate and useful status updates. Follows quality standards. Able to work in a team environment. Strong communication skills; both written and spoken Interprets and understands user requirements/design specifications. Reviews and understands team work plan. Identifies and tracks issues, risks and action items affecting own work and work of team. Anticipates and resolves issues specific to the team. Skills: Experience as Business or Functional Analyst. Required 3 Years Experience with Rational/Eclipse. Required 3 Years Should be able to write functional specs along with test scripts. Required 3 Years Programming skills to automate testing scripts, complete code reviews. Nice to have    Relational Database knowledge is plus. Nice to have   

Care Worker

Miami, FL
Contract
Our client is seeking an individual who facilitates department workflow by supporting clinical team with various care coordination workflows. Locates community services and other referral locations for enrollees, arranges access to care, supports communication with hospitals, and providers. Essential Functions: Provides non-clinical support to workflows involving utilization management, case management, disease management, and health promotion. Troubleshoots when an appropriate provider, type of service, or appropriate level of care cannot be readily found. Has current knowledge or researches availability of community resources and services and link members to appropriate services. May assist in transitions in care for hospitalized patients and makes appropriate placements, if needed. Assumes responsibility for self-development and career progression. Proactively seeks and participates in ongoing training (formal and informal) in all aspects of the Care Worker role. Assists in the mentoring and training of new Care Workers. Remains responsible for updating self on ever changing information to ensure accuracy when dealing with members and providers. Coordinates and manages distribution of correspondence and materials to enrollees and providers. Participates in operational activities, including data collection, tracking, and analysis. Requirements: Understanding of plan benefit structures, psychiatric/medical terminology, and local communication resources. Clerical/admin position doing inpatient and outpatient authorizations. Will have to make some outbound calls to collect information or get corrected information. (NOT CALL CENTER) Prior Authorization experience preferred. Education: High School or GED Education or experience in Healthcare a plus Hours: Sunday 8:30a -4 pm Mon. - Thurs. 10:30a -7pm  

Care Worker

Orlando, FL
Contract
Our client is seeking an individual who facilitates department workflow by supporting clinical team with various care coordination workflows. Locates community services and other referral locations for enrollees, arranges access to care, supports communication with hospitals, and providers. Essential Functions: Provides non-clinical support to workflows involving utilization management, case management, disease management, and health promotion. Trouble shoots when an appropriate provider, type of service, or appropriate level of care cannot be readily found. Has current knowledge or researches availability of community resources and services and link members to appropriate services. May assist in transitions in care for hospitalized patients and makes appropriate placements, if needed. Assumes responsibility for self-development and career progression. Proactively seeks and participates in ongoing training (formal and informal) in all aspects of the Care Worker role. Assists in the mentoring and training of new Care Workers. Remains responsible for updating self on ever changing information to ensure accuracy when dealing with members and providers. Coordinates and manages distribution of correspondence and materials to enrollees and providers. Participates in operational activities, including data collection, tracking, and analysis. Requirements: Understanding of plan benefit structures, psychiatric/medical terminology, and local communication resources. Clerical/admin position doing inpatient and outpatient authorizations. Will have to make some outbound calls to collect information or get corrected information. (NOT CALL CENTER) Prior Authorization experience preferred. Education: High School or GED Education or experience in Healthcare a plus. Hours: Monday-Friday 9:30-6pm Some OT may be available and is usually on a volunteer basis.

Business Process Analyst III

Richmond, VA
Contract
Our client is seeking a top notch Senior Process Manager to lead process engineering efforts in support of Client Solutions, the Commercial Bank servicing organization. This new role will cover several client on-boarding processes, with work spanning several parts of the Commercial business and executives as internal business customers. The body of work includes establishment and management of a consolidated portfolio of improvement efforts and backlog for the onboarding value chain. Responsibilities: Contributing to a coherent destination strategic process structure, with the Client Solutions process owners and managers. Driving changes in the end to end process both for incremental improvement as well as strategic transformation to the destination process. Ensuring all processes meet process management standards, including those for critical business processes. Assessing feasibility and level of effort for process changes required by new products and services and driving implementation when appropriate. Developing and implementing comprehensive KPIs, with analytics and metrics teams. Establishing and managing a consolidated portfolio of improvement efforts and backlog. Identifying root causes of risk issues and events to drive process improvements mitigating these risks. Basic qualifications: High School Diploma, GED or Military experience. Proficient in MS Office. At least two years of experience in Business Process Management or Project Management or Relationship Management or Risk Management. Preferred qualifications: Bachelors Degree. Lean, Agile, Six Sigma, Business Process Management, or Project Management certification.        

Sr. Desktop Support Analyst

Richmond, VA
Contract
Our client is seeking an individual responsible for PC deployment, re-imaging, break/fix desktop issues, and customer service activities in support of the upgrade from Windows 7 to Windows 10. Responsibilities Include: Re-imaging and deploying PCs during upgrade from Windows 7 to Windows 10. Resolving break/fix desktop issues. Maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals. Documenting, maintaining, upgrading, and replacing desktop hardware and software systems. Supporting and maintaining user account information, including rights, security, and systems groups. Providing hands-on and telephone support of personal computers and laptops. Diagnosing and solving PC software and hardware issues. Installing and configuring software, including operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. Environment: Windows 7 and Windows 10 Microsoft Office 365 Symantec Altiris Asset Management System Skills: CompTIA A+ certification within the last 5 years. Required          Recent experience in a full-time Help Desk/Technical Support position. Required  4 Years Experience with re-imaging and deploying PCs. Required 4 Years Thorough knowledge of and experience with Windows 7 and Windows 10 operating systems and Microsoft. Office products. Required 4 Years Experience correcting Windows operating system issues and installing Windows operating systems. Required 4 Years Experience entering information into and working with a trouble ticket, issue tracking system. Required 2 Years

Senior Systems Analyst

Richmond, VA
Contract
Our client is seeking an individual who works fairly independently, this role is competent to work on the most complex projects at the highest technical level of all phases of applications systems analysis activities. Responsibilities: Formulates or defines system scope and objectives based on user needs.  Devises or modifies procedures to solve complex problems considering computer capacity and limitations, operating time and for of desired results. Is responsible for working with multiple business units in multi-platform environments on multi-project assignments. Guides and advises less experienced Systems Analysts.  Monitored on project's progress and results.  Errors may cause delay, expense and disruption. Qualifications: Experience in programming or systems analysis desired. Education: Bachelors preferred. Discipline: Business, Computer Engineering, Computer Science, Information Systems, Mathematics.

Network Architect

Research Triangle Park, NC
Contract
Our client requires the services of a network architect to support the design and development of projects. The primary purpose of the Network Architect is to design and maintain hardware and software necessary to support a large computer network using UCS, DNS and DHCP. This role requires specialization in LANs/WANs, TCP/IP, virtual machines and/or server and network infrastructure. Responsibilities: This role will be responsible for installation, configuration and administration of network routers and switches. Duties also include initiation, management of disaster recovery projects with stakeholders and team members and execution of disaster recovery/ backup procedures. This role will plan, schedule and coordinate the execution of large scale, global disaster recovery testing based on impact across all lines of business. This includes archiving procedures as well as coordination and management of IT resources across multiple time zones for disaster recovery testing events. This role will be responsible for implementing load balancers from Cisco, F5 or Citrix and WAN optimization solutions from Cisco or Riverbed. Skills: Experience in network design and configuration including experience in WAN Layer 2 and Layer 3. Required 5 Years Experience in VMWare visual SAN. Required 5 Years Experience in site-to-site security and in depth knowledge of VPN and IPSec. Required 5 Years Experience in troubleshooting a complex data center. Required 5 Years Experience designing failover data center Disaster Recovery sites. Required 5 Years Knowledge and experience with network concepts including firewalls, VPN and wireless networks. Required 5 Years Experience with F5 load balancer, configuration and troubleshooting. Required 5 Years Experience with CCIE datacenter, UCS, and storage in data center environments.   Required 5 Years Experience with solutions architecture in data center products and solutions. Required 5 Years Experience with solutions architecture using Cisco Nexus 1K/3K/5K/6K/7K/9K and Catalyst 6500. Required 5 Years Experience with Cisco F5 or Citrix load balancers and WAN optimization solutions from Cisco or Riverbed. Required 5 Years Experience with test tool configuration and operation using Spirent Test Center or similar product. Required 5 Years Experience with IT architecture design and documents. Highly desired 5 Years

.Net Developer

Raleigh, NC
Contract
Our client is seeking an Expert-level Net Developer to provide Microsoft C# Web development with SQL back-end in an Agile environment. The applications, along with multiple manual processes, are being replaced by a new web-based, secure, multi-user application. This development effort is being performed in multiple phases and is expected to last multiple years. This senior-level .Net Developer will develop a new web-based, secure, multi-user application. Skills: Experience developing Microsoft C# .Net. Required 7 Years Ability to work independently with minimal supervision. Required         Microsoft C# .Net web development with IIS. Required 7 Years Excellent communication and interpersonal skills. Required         Be familiar with Microsoft Visual FoxPro.Nice to have    Experience working in an Agile environment Highly desired Microsoft SQL 2012 or higher. Required 7 Years Microsoft SQL 2012 or higher Enterprise edition. Nice to have    JavaScript. Required 7 Years JQuery/Ajax. Required 5 Years Angular JS 1.X (prior development experience with Angular JS is a must). Required 2 Years Breeze JS Nice to have    SAML 2.0 Nice to have    BootStrap 3 Required 2 Years Visual Studio 2015 and above. Required 7 Years .NET MVC/WebAPI Required 3 Years Entity Framework/LINQ Required 5 Years Experience with Layered Software Architect. Required 5 Years ASP.Net Identity. Desired Subversion of Team Foundation Server. Required 2 Years

Enterprise Tech Writer/Trainer

Raleigh, NC
Contract
Our client is seeking an Expert-level Tech Writer/Trainer to develop documentation, training material and conduct end-user training. Description (including, but not limited to): Developing and/or maintaining the following types of documentation:  Communications for diverse stakeholder groups. System documentation and release notes. User manuals and training guides. Installation guides. Computer operations and program maintenance manuals. Conducting End-user Training on IT applications. Expected Skills: Able to work without assistance. Provide leadership to others. Able to manage highly complex work efforts. May have advanced education. May have extensive industry experience. Required: Experience working in a fast-paced (preferably Agile) IT environment. Required 5 Years Experience translating technical information into clear, concise documents to be used by technical and non-technical personnel. Required 7 Years Experience documenting communications, minutes, agendas, and presentations for stakeholder groups. Required 7 Years Experience documenting system documentation, requirements, and release notes. Required 7 Years Experience documenting, installation guides, computer operations, and program maintenance manuals. Required 7 Years Experience documenting plans for testing/QA and backup/recovery/restart procedures. Required 7 Years Experience documenting status reports, standard operating procedures (SOP), and policies and procedures. Required 7 Years Experience documenting plans for training, training materials, user manuals and training guides. Required 7 Years Experience conducting User Training on IT applications. Required 5 Years

Microsoft Dynamics CRM Technical Architect/ Developer

Raleigh, NC
Contract
Our client is seeking a Customer Relationship Management (CRM) Solutions Developer who designs and builds business applications and support functions based upon identified business requirements and use cases. Provides leadership to implement strategic business objectives with an emphasis on application architecture. Applies advanced analysis skills and experience in principals of architecting, designing, demonstrating, and positioning Dynamics CRM based solutions. Responsible for researching and resolving all reported issues. Responsibilities: Manages large, complex deployments, configurations, and expansions of Microsoft Dynamics CRM2015 system through analysis and customization. Ensures the newly implemented Dynamics CRM system integrates seamlessly with the existing infrastructure of the company. Serves as the primary point of contact and subject matter expert for all CRM development related issues, concerns, and needs. Designs, develops, and implements solutions to further expand our use of CRM across the organization in accordance with business objectives. Clearly articulates architectural differences between solution methods, and the challenges and approaches to successful integration of platforms. Effectively translates use cases and requirements into user stories. Skills: Proficiency operating the Microsoft Dynamics CRM2015 platform is required. Required 5 Years Experience working with Team Foundation Server (TFS).  Required 5 Years Experience with automatic business processes with workflows. Required 5 Years Knowledge of Microsoft technologies including (but not limited to) Outlook/Exchange, ASP.NET, SharePoint and SQL Server required. Required 5 Years Familiarity with SQL server 2008 and higher, development and programming. Required 5 Years Experience working with Visual Studio Team Services a plus. Required 5 Years

Senior Care Manager - BH

Tampa, FL
Contract
Our client is seeking an individual who authorizes and reviews utilization of mental health and substance abuse services provided in inpatient and intermediate care settings. Collects and analyzes utilization data. Assists with discharge planning and ambulatory follow up activity; provides member assistance with mental health and substance abuse issues, and participates in quality improvement projects. May be assigned additional special responsibilities commensurate with experience and type of licensure. Will be expected to coach and mentor less experienced Care Managers. Essential Functions: Monitors inpatient and intermediate level of care services related to mental health and substance abuse treatment to ensure medical necessity and effectiveness. Performs concurrent reviews for inpatient care and other levels of care as allowed by scope of practice and experience. In conjunction with providers and facilities, develops discharge plans and oversee their implementation. Provides telephone triage, crisis intervention and emergency authorizations. Provides information to members and providers regarding mental health and substance abuse benefits, community treatment resources, mental health managed care programs, and Health Services policies and procedures, and criteria. Interacts with the company Medical Directors and others to discuss clinical and authorization questions and concerns regarding specific cases. Participates in quality improvement activities, including data collection, tracking, and analysis. Leads or participates in activities as requested that help improve Care Center performance, excellence and culture. Supports team members and participates in team activities to help build a high-performance team. TRFs to be reviewed by Masters level Care Manager only. RNs may perform all other related duties. Education/Licensure Requirements: Master's Level of Education with LCSW preferred. Registered Nurse with Behavioral Health Experience. Requirements: Must be computer-savvy since they will be navigating a computer program, as well as Microsoft Office applications. Will be remote, but must be local to the Tampa area. Will be provided with equipment, but must have high-speed internet at home. Contract through the end of the year with possibility to go permanent. Start Time: 08:30 AM End Time: 05:00 PM

Help Desk Analyst 1

Harrisburg, PA
Contract
Our client is seeking a Help Desk Analyst. Skills: Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for level 1 support. Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. Experienced with a variety of call-tracking software and systems. Reads trade magazines and engages in independent study to maintain current industry knowledge. Follow quality standards, and displays strong customer service skills. Able to work in a team environment. Complete assigned tasks. Strong communication skills; both written and spoken. Additional Skills & Experience: 1+ years supporting technology in a fast paced environment. 2+ years experience with Windows 7 operating system. 2+ years experience with PC troubleshooting and repair. Knowledge of Microsoft Windows 7 with emphasis on troubleshooting. Experience with Microsoft Office products including Word, Excel and Outlook. Knowledge of and interest in emerging technologies.  2 to 3 years field experience. 2 year associates degree or equivalent technical study. Required: Experience with call tracking and ticketing software. Required 2 Years Incident Management experience. Managing incidents including business expectations and communication        Required 2 Years Basic User & Security Group Active Directory administration. Required 2 Years Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 2013. Required 2 Years Experience with using and troubleshooting Outlook 2013 within a network environment (permissions, calendar sharing, delegation). Required 2 Years Previous IT Service Desk and/or Call Center experience. Required 2 Years Attentive to details and ability to be resourceful (using supplied documentation). Required          Ability to support users with limited knowledge of computers, software, hardware and systems. Required          Excellent communication skills and telephone manner. Required          Excellent organizational skills. Required          A self-motivated achiever who gains satisfaction from providing excellent customer services. Required         

Sr. Technical Writer

Research Triangle Park, NC
Contract
Our client requires the services of a technical trainer to support training and implementation.  Responsibilities: Will provide system training on the case management system to staff. Will be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees. Skills: Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.  Required 3 Years Experience preparing classrooms and instructional materials in advance of instruction. Required 3 Years Experience evaluating student progress and making recommendations for continued training participation. Required 3 Years Experience gather, review and analyzing course evaluations, and identifying gaps in training needs. Required 3 Years Experience providing feedback on learning curriculum and methodology to assure program relevance and user comprehension. Required 3 Years Experience working with training developers, program subject matter experts, technical support, and others to assure good training materials are used. Required 3 Years Experience with developing content and supporting end users during system implementation. Required 3 Years Experience with Adobe FrameMaker and Adobe Captivate. Required 3 Years Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration. Required 3 Years Experience with adult learning practices, principles and procedures in classroom and on-line presentations. Highly desired 3 Years Experience assisting with basic application software and hardware support. Highly desired 1 Year Excellent oral and written communication skills. Highly desired Strong understanding of internet concepts and web technology. Highly desired 1 Months Working knowledge of the Moodle learning management system. Desired 6 Months Experience with strategic planning, change management, and transition planning. Required 2 Years

Curam Build/Release Administrator

Research Triangle Park, NC
Contract
Our client requires the assistance of a contract resource to serve as a Build/Release Administrator to support the development and implementation. This position will be responsible for performing tasks associated with the build and deploy processes for the application by preparing and executing build scripts and troubleshooting build related issues for the program utilizing Curam software tools and procedures as well as other tools and utilities. Responsibilities: This position will also be responsible for supporting tasks and activities for the release/build team in the Architecture and Infrastructure Unit of the program. This position is responsible for build activities in 27 different test, development and production environments utilized by the program. This responsibility encompasses web layer configurations, AIX, Redhat Linux/CentOS and Windows operating systems, the IBM Web-sphere application configurations with clustering, IBM IHS Web servers, Oracle Database and other related products. This position will also perform functions and tasks associated with the design and development of the application: This position will be responsible for collaboration with the architects, developers, Operations and Maintenance Team and Database Administrators to ensure proper environment functionality and performance. This resource will provide technical consultation to business partners, developers and architects, and seek management approval and acceptance of any significant reconfigurations of the applications or the environments. Skills: Knowledge and experience administering including deploying J2EE applications IBM WebSphere Application Server 7/8. Required 2 Years Knowledge and experience working with following operating systems: AIX, Linux, RedHat/CentOS, and Windows Server 2008. Required 2 Years Knowledge and experience in contemporary application hosting paradigms including, but not limited to, n-tier design, and reverse proxies. Required 2 Years Knowledge and experience in name and ip-based virtual hosts, and clustering/load-balancing technologies. Required 2 Years Knowledge and experience in J2EE-specific application hosting, including VM tuning, application tracing/debugging, and application deployment. Required 2 Years Knowledge and experience in container resource configuration (JDBC, JMS, et al), and security configuration. Required 2 Years Knowledge and experience with various J2EE application containers including, but not limited to, Tomcat, and WebSphere. Required 2 Years Knowledge and experience with Sun Java System Web Server, and JBoss. Required 2 Years Knowledge and experience with J2EE application building/deployment techniques and tools including, but not limited to Ant, Maven, Ivy. Required 2 Years Experience with automation technologies for the related platforms (OS and Application) such as UNIX shell script, Perl, Jython. Required 2 Years Knowledge of Curam software including recent experience with version 6 or higher. Highly desired 2 Years Hands on experience with Oracle 11g database, Oracle SQL, and PL SQL. Highly desired 2 Years Experience in network app/web app security concepts including authentication/authorization protocols, transport encryption concepts (SSL/TLS), LDAP. Highly desired 2 Years Knowledge and experience with hardware specs evaluation, platform sizing/ capacity planning to support an enterprise application hosting environment. Highly desired 2 Years Previous experience working with State government. Highly desired 2 Years Curam Certified Developer. Required         

Billing Specialist I (Pharmacy Rebate)

Glen Allen, VA
Contract
Our client is seeking an individual responsible and accountable for the following essential functions including the accurate and timely entry of payments for all Rebate clients.The claims process or will meet SLA's related to the timeliness and accuracy of all cash posting processes.The contractor will assist in other rebate operational functions as necessary. Essential Functions: Enter payment information into the First Rebate System. Work with the Pharmacy Services Analysts for any discrepancies with payments.  Quality check entries made by the other Data Entry Specialists. Contact manufacturers for payment backup as needed. Provide backup support to other team/group members in the performance of job duties as assigned. Track and report data entered on weekly metric reporting. Maintain and update required reference materials used in the data entry process. Requirements/Certifications: This is not a customer service role. This is more of a data entry, clerical role along the line of Accounts Receivable. Must be proficient in MS Office (Excel and Word), good in decision making, analytical, organized, and have top-notch customer service skills. Good written and oral communication skills required. Strong data entry/processing. Experience with Cognos preferred. Education: GED or High School diploma required. Duration: Temp to hire Work Schedule: Monday - Friday, 8am - 4:30pm OR 9am - 5:30pm  

Pharmacy Rebate Analyst

Glen Allen, VA
Contract
Our client is seeking an individual responsible for status reports, resolving issues and client escalations. Will assist with resource allocations and implementation activities and will escalate to the manager any issues that they cannot resolve.Will remain up to date on current processes and concerns. Essential Functions: Provides dispute resolution with drug manufacturers including pharmacy audits, assisting with payment posting, dunning letter mailings and maintaining all client service agreements. Invoicing practices, including pre-invoicing review for fee for service, managed care, diabetic supply supplemental and commercial rebate programs. Assists account management and rebate management with client requests such as ad hoc reporting. Assists with application updates and testing. Attends meetings and conference calls with clients and drug manufacturers and internal meetings. Requirements/Certifications: Accounting/Finance & Analytical experience, preferably in the Pharmacy Industry. 1-2years Healthcare Job Specific: Pharmacy experience is helpful will accept equivalent combination of experience and education. Other: Strong verbal and written communication skills. Computer Skills: Strong working knowledge of Microsoft Excel and Word. Key Skills: Finance and/or Accounting background. Good analytical skills. Have worked in a healthcare or pharmacy setting. Preferred Experience: Knowledge of public sector and strong organizational skills. Some experience in collections is a plus but not mandatory. Education: Bachelors preferred, but HS/GED will be accepted with equivalent combination of education and experience. Duration: Temp to hire Work Schedule: Monday - Friday,8am - 4:30pm OR 9am - 5:30pm        

Java Programmer Analyst 6

Richmond, VA
Contract
Our client is seeking an experienced Senior Software Engineer to technically lead web-based development projects from analysis and design through production implementation and support. Specific Duties Include: Designing and developing new software products or major enhancements to existing software. Integrating commercial off-the-shelf (COTS) software with existing agency-developed applications through APIs and web services. Designing and executing unit tests. Monitoring results of static code analysis in SonarQube and resolving issues as applicable. Creating and implementing technical design solutions and documentation. Identifying opportunities for application design improvement and following industry-standard software development processes. The successful candidate must be able to clearly communicate, orally and in writing, with business users and other senior IT staff is required. Additional duties include collaborating with team members, product owners and BSA's. Providing coaching and mentoring to less experienced team members in an Agile environment. Qualifications: Significant experience with full software development life cycles and experience developing business applications in an object-oriented environment. Strong knowledge of Java and related frameworks and technologies such as Spring, Hibernate, JPA, SQL, Javascript, jQuery, Bootstrap, HTML and CSS is required. Working knowledge of design and development of Java and web-based applications, and web services. Experience with tools such as Subversion, Linux, Sonatype Nexus, Jenkins, and SonarQube is preferred. .NET (C# and ASP.NET) exposure, experience with Oracle databases, Weblogic or similar Java application servers and penetration testing skills are pluses. The demonstrated ability to lead, mentor and work independently or as a member of a team is required, along with the ability to communicate effectively, both orally and in writing. A Bachelor's Degree in Computer Science/Information Systems or comparable work experience is preferred as well as experience working with a variety of business divisions. Skills: Experience designing and development of Java applications. Required 10 Years Experience with Spring and Hibernate. Required 5 Years Experience with JQuery, javascript, html, css. Required 5 Years Knowledge of Maven Poms. Required 1 Years Experience with databases and SQL. Required 5 Years Experience with tools such as Subversion, Git, Jenkins. Desired 1 Year Experience with Struts. Desired 1 Year Experience with Weblogic. Desired 1 Year Knowledge of Bootstrap. Desired 1 Year General knowledge of Finance, POS, HR, WMS, or sales. Desired1 Year Knowledge of Unix. Desired 1 Year Experience integrating on premise applications with cloud based applications. Desired1 Year

Linux System Administrator

Salt Lake City, UT
Contract
Our client is seeking a Linux System Administrator responsible for mission critical support of all our applications and the infrastructure associated with it. You will be responsible for ensuring proper functioning, monitoring, scaling, and resiliency across all environments from development to production. Responsibilities: Linux (RHEL, CentOS) administration and application management. Task automation of infrastructure and application provisioning using bash, Perl, Python scripting. Configuration automation using Chef, Puppet, Ansible, Salt or equivalent. Manage operations and monitoring of our applications and infrastructure using tools like Nagios or Icinga. Manage, monitor and test backup & recovery systems. Configure and manage log systems like Syslog, Splunk.] Ensure all environments meet scale and resiliency requirements. Support customer facing and internal applications. Understand Continuous Integration/Delivery (CI/CD) and related Dev Ops activities. Monitor submitted tickets; assign, escalate and communicate, as required. Participate in rotating on-call support duties. Qualifications: 4-6 years of Linux experience supporting enterprise level applications and their infrastructure. Working knowledge of Networking, configuration management and deployment utilities. Experience with configuration management tools like Chef, Puppet, Ansible or Salt. Understanding of web technologies (preferably Apache or Tomcat) and related infrastructure (load balancers, DNS, LDAP, IIS or Apache/nginx, authentication and authorization, database connections). Experience implementing or managing Monitoring and logging tools (Nagios / Splunk ). Experience with virtualization (VMware, Xen or KVM) Experience in scripting - bash, Perl, or Python. Familiarity with Agile/Scrum methodologies. Good written, verbal, interpersonal and presentation skills. Ability to communicate among technical and non-technical employees, and process orientation skills. Assist with documenting technical manuals and coordinating inter-departmental activities. Demonstrates a customer driven approach and good relationship management skills. Ability to work autonomously and under deadlines. Ability to multi-task, be highly organized, and work independently. Ability to identify areas of improvement and come up with creative solutions. Bachelor degree preferred.  

Senior Programmer Analyst

Richmond, VA
Contract
Our client is seeking an individual who works fairly independently, this role formulates and defines system scope and objectives. Responsibilities: Devises or modifies procedures to solve complex projects, and often multiple phases of a project. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents those programs. Incumbents are competent to work at the highest technical level of all phases of applications systems analysis and programming activities. Works company wide in multi-platform environments on multiple project assignments. Guides and advises less experienced Programmer Analysts. Monitored on project's progress and results. Errors may cause delay, expense and disruption. Perform other duties as requested or assigned. Qualifications: (Mastery of the subject matter or diversified knowledge of principles and practice in broad areas of assignments and related fields.) Able to handle the most complex work and all aspects of the job using wide knowledge of the field and mastery. May provide input in setting objectives and policy, identifying critical issues and introducing new concepts. Makes decisions independently provides assistance, advice, and solutions to peers, customers, and co-workers. Identifies and implements better work alternatives and business processes. Comments/Special Instructions: In-depth experience in programming is required. Specifically: Proficiency in C#, SQL, HTML, JavaScript, and CSS required. Experience with Web API, MVC, AngularJS, and Bootstrap preferred. Experience with Cordova and PHP would be differentiators to the winning candidate. Other experiences and qualities desired include: Demonstrated competency in verbal and written communications and interpersonal understanding. Demonstrated ability to seek out and understand customers' issues business needs. Demonstrated ability to handle deadlines and pressures. Conceptual thinking and reasoning abilities. Demonstrated competency in logical and analytical thinking. Demonstrated decision making ability. Demonstrated competency in identifying and solving problems. Demonstrated ability in the utilization of multiple tools to solve problems. Experience in the adaptation to and the application of rapidly changing technology to business needs. Demonstrated ability to perform as technical expert in field. Ability to work independently. Achievement orientation. Self-starter Self-control Concern for quality Flexibility Education: Bachelors preferred Discipline Business, Computer Engineering, Computer Science, Information Systems, Mathematics  

Sr Java /JEE Developer

Richmond, VA
Contract
Our client is seeking an individual to serve as a senior application developer in the design, development, and maintenance of Java/ JEE based applications. Responsibilities: Plan and complete assigned work, plan, communicate effectively orally and in writing. Motivate and work with people. Quickly adapt to new technical environments (multiple disciplines). Manage multiple projects with dynamic priorities. Be equally adept at highly technical and strategic issues/projects. Proven analytical and problem solving skills creative thinking. Provide accurate and realistic effort estimates, commit and deliver accordingly. Proven experience with multiple operating systems: Linux/Unix/Windows. Develop, test, debug, document, and maintain Java/JEE applications. Work in a fast paced environment with occasional non-business hours (evenings and weekends) flexibility and able to prioritize and juggle multiple projects. Understand and interpret customer requirement and develop solutions to meet requirements. Develop and maintain system documentation, including technical specifications, data mapping, program logic and flowcharts.   Qualifications: Solid understanding of Object Oriented Design Methodology and Design Patterns like Singleton, Factory, Observer, Proxy, Demand. Required 10 Years Expertise in Core Java concepts, such as OOP Design, Multi-Threading, Generics, Exception Handling, Collections, Java Reflection, Annotation. Required 10 Years Extensive practical experience in building enterprise applications using Java EE technologies. Required 10 Years Experience in at least one Java application framework. Required 10 Years Experience in ORM frameworks, Configuration management, Build and testing tools. Required 10 Years Experience in application servers. Highly desired 10 Years Experience in IBM SOA products like IIB, ODM, WAS, MQ. Nice to have 3 Years Experience in HealthCare EDI transactions. Nice to have 5 Years Experience in HealthCare. Nice to have 5 Years Understanding of relational database concepts, specifically Oracle, and software development life cycle. Required 10 Years Strong debugging and problem solving skills. Required 10 Years Experience with multiple operating systems: Linux/Unix/Windows. Required 10 Years Local candidates strongly preferred.

Technical Support Specialist 2

Henrico, VA
Contract
Our client is seeking a Technical Support 2 Specialist. Responsibilities: Provide workstation, and end user support. Provide maintenance and troubleshooting for 24/7 system with 350 users. Accurately troubleshoots and provides first-line diagnosis for all platforms and common business software and applications. Supports IT Replacement Program as Assigned Includes: Configures, images, installs and maintains desktop and laptop workstations including building and deploying standardized computer software images and installing and personalizing computers at the individual user desk by transferring user files, shortcuts and settings to individual desktops and configuring, installing and updating any individual specific software.  Assist the Network Administrator in support of agency network equipment. Receive requests for DP-related help and information, and determine which requests to refer to other resources. Install, upgrade and maintain all agency workstation hardware and software. Provide user training to new and current staff. Perform software and hardware audits. Troubleshoot and resolve users PC problems. Maintain agency's inventory of DP equipment and software. Share responsibilities with Network Administration, as needed, to assure WAN operational. Oversee equipment service by external vendors. It is very important to communicate well with users, to involve them in problem-solving and to support their continued learning of computer skills. Perform related work as assigned. Knowledge Skills and Abilities: Considerable knowledge of and familiarity with equipment and systems in area of assignment, or good knowledge of programming, code design and flow-charting. Knowledge in desktop and server Operating Systems (OS). Considerable knowledge of the mission, goals and work performed by the unit or agency to which assigned. Excellent evaluative skills and the ability to develop agency- and mission-specific applications and uses for available technology, Knowledge of training/education theory and techniques and proven skills in the development and delivery of training. Proven troubleshooting and analytical skills. Good record keeping abilities; ability to maintain agency hardware software inventory system. Ability to supervise. Good oral and written communications skills. Proven planning skills. Ability to maintain confidentiality. Ability to establish and maintain good working relationships with (as appropriate to assignment) co-workers, the public, outside agencies and vendors and their representatives. Ability to work independently with minimal instruction and direction. Good knowledge and command of English grammar and spelling. Knowledge of agency-relevant office and business terminology. Ability to maintain accurate records and to prepare concise reports. Good organizational skills; good initiative. Physical conditioning that permits activities including but not limited to heavy lifting, bending, stooping, stretching, carrying and moving equipment and supplies. Minimum Qualifications: Possession of a bachelors degree in information systems/technology, math, business or a related field. two (2) years of directly related work experience (some supervisory work experience is required in those positions in this class which supervise) OR, any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Must be able to lift 75 pounds. Local candidates preferred. Experience with teleconference equipment and tele-health. preferred                 Required: Provide server and workstation and end user support. Required 5 Years Maintains, analyzes, troubleshoots, and repairs computer systems, hardware.    Required 5 Years Install, upgrade, configure, image and maintain all agency workstation hardware and software. Required 5 Years Experience supporting Windows 10, Windows 7, Office365, Office 2007.    Required 5 Years Experience preparing concise, well-written, accurate reports. Required 5 Years Ability to explain complex technical terminology to nontechnical people.    Required         Excellent oral and written communication. Required         Experience in Active Directory and Domain Control. Desired           

Data Analyst III

Richmond, VA
Contract
Our client is seeking a Technical Data Analyst. Soft Skills: Deep technical aptitude and ability to interact with product owners and technical leads to build and support applications. Required Exceptional communication with business customers to establish requirements and work independently. Required Excellent problem solver, data insights digger and team player. Required Technical Skills: Ability to manipulate data using Python or PySpark (data frames, joins, aggregations, visualizations, JSON file manipulation). Required  Understands basics of AWS infrastructure and preferably any related certification. Required Hands on prior experience 5 to 8yrs Required Ability to write, read and use very complex SQL and data structures. Required Ability to write, read and use very complex UNIX scripts related to shell programming (email attachments, file uploads/downloads, file read/write). Required Ability to write, read and use very complex VBA Macros to build excel reports and excel user front-end applications. Required Ability to write, read and use very complex SAS data sets and code to build power points, word documents and PDF files. Required Ability to write, read and use very complex multi workbook Business Objects and Tableau reports. Required    

Data Analyst III

Richmond, VA
Contract
Our client is seeking a Technical Data Analyst. Soft Skills: Deep technical aptitude and ability to interact with product owners and technical leads to build and support applications. Required Exceptional communication with business customers to establish requirements and work independently. Required Excellent problem solver, data insights digger and team player. Required Technical Skills: Ability to work with very complex SQL and data structures. Required Ability to work with UNIX scripts related to shell programming. Required Ability to manipulate data using Python or PySpark (data frames, joins, aggregations, visualizations, JSON file manipulation). Required Understands basics of AWS infrastructure and preferably any related certification. Required Hands on prior experience. 5-8 years Required AWS Certified. Required Ability to build data pipes using AWS technologies on EMR clusters. Required        

Ethics & Compliance Investigator

Richmond, VA
Contract
Our client is seeking an individual responsible for investigating ethics and/or compliance matters reported to the Ethics & Compliance Program. Responsibilities: This includes gathering facts about reported concerns and recommending investigation strategies. Providing interpretation of company policies. Performing research and analysis utilizing a variety of internal company resources. Conducting diverse, and sensitive investigation. Providing written reports of investigative findings to the Ethics & Compliance Program leaders and compliance attorney. Communicating honest, candid, and timely feedback to the appropriate management personnel and others involved in the investigation process. Closing matters in a timely manner. Demonstrating the ability to manage this flow of information in a manner that provides the greatest mitigation of risks for the company. The secondary responsibility is to support the initiatives of the Ethics & Compliance Program. This includes assisting in the development of training and communication initiatives. Participating in the preparation of periodic reports to the senior executives. Continuing education regarding legal regulations and Ethics & Compliance Program requirements. Perform other duties as requested or assigned. Qualifications: Experience preferred in an investigative role. 3yrs Experience in case evaluation, investigative planning, case file management, investigative reporting, case presentation, as well as a strong record of obtaining high quality investigative results. Knowledge and experience dealing with specific issues associated with energy company, and issues associated with legal requirements. Demonstrates analytical and critical thinking skills. Demonstrates higher level communication and project management skills. Demonstrates ability to establish and maintain a high level of trust and confidence. Strong organization and planning skills. Comprehension of regulations, laws, and company policies pertaining to the Ethics and Compliance Program. Clear understanding of the company's organizational structure. Strong written communication skills. Bachelors degree Comments/Special Instructions: The job duration could be extended. Onsite parking is provided.  

Office Support Specialist

New York, NY
Contract
Our client is seeking an individual responsible for providing general office support by performing a variety of routine clerical duties while ensuring sensitive information is safeguarded. Essential Functions: Data entry. Provide back up to other clerical positions as needed. Perform other clerical duties as assigned. Manual or systematic entry of information to prepare correspondence. Maintain record tracking systems. Handle patient or provider information in a safe, secure and timely manner. Requirements/Certifications: Able to work independently and manage multiple tasks, detail-oriented, adaptable to repetitive tasks, able to file in alpha/numeric order. Education: High School (Required) or GED (Required) Duration: Temporary approximately 3 months. Hours:  Start Time: 09:00 AM End Time: 05:00 PM    

Case Manager

Jupiter, FL
Contract
Our client is seeking an individual to work under the general supervision of the Manager Clinical Services, or Supervisor Care Management, and in collaboration with the other members of the clinical team, the incumbent authorizes and reviews utilization of mental health and substance abuse services provided in inpatient and intermediate care settings; collects and analyzes utilization data; under the direction of the supervisor or Medical Director, assists with discharge planning and ambulatory follow up activity; provides member assistance with mental health and substance abuse issues, and participates in special QI projects. Manage a caseload of ICM members if assigned. Essential Functions: Monitor inpatient and intermediate level of care services related to mental health and substance abuse treatment to ensure medical necessity and effectiveness. Provide telephone triage, crisis intervention and emergency authorizations as assigned. In conjunction with providers and facilities, develop discharge plans and oversee their implementation. Perform concurrent reviews for inpatient care and other levels of care as allowed by scope of practice and experience. Provide information to members and providers regarding mental health and substance abuse benefits, community treatment resources, mental health managed care programs, and Health Services policies and procedures, and criteria. Interact with Physician Advisors to discuss Clinical/authorization questions and concerns regarding specific cases. Participate in QI activities, including data collection, tracking, and analysis. TRFs to be reviewed by Masters level Care Manager only. RNs may perform all other related duties. Non-Essential Functions: Maintain an active work load in accordance with National Care Manager performance standards. Work with community agencies as appropriate. Propose alternative plans of treatment when requests for services do not meet medical necessity criteria. Participate in network development including identification and recruitment of quality providers as needed. Advocate for the patient to ensure treatment needs are met. Interact with providers in a professional, respectful manner that facilitates the treatment process. Minimum Requirements: Masters or Doctoral Degree in behavioral health related field  RN license  Meets the credentialing requirements for independent professional practice IF performing TRF reviews (Masters level licensed behavioral health professional.) Managed CareJob specific 3-5 years Industry experience. 3 yrs experience post degree in psychiatric-health care setting, including utilization review. Associate Care Manager must have performance ratings of meets expectations or exceeds expectations in order to qualify for this position. Other: Good organization, time management and communication skills. Knowledge of utilization management procedures, mental health and substance abuse community resources and providers; knowledge and experience in inpatient setting. Ability to function independently and as a team member. Knowledge of DSM IV or most current diagnostic edition. Ability to analyze specific utilization problems, plan and implement solutions that directly influence quality of care. Computer Skills: Outlook and ability to use computer systems. Requirements/Certifications: Candidate must be a Florida resident and have the ability to train in Miami for the 1st two weeks. Must have experience with servicing the West Palm Region/ Palm Beach County. Behavioral Health is a must as client base is all SMI (Serious Mental Illness diagnosed). Education: If RN, you must have an Associates in Nursing. If LCSW, LPCC, or LMFT, you must have a Masters in Behavioral Health. Duration: Temp to hire.  This is a remote position. Hours: Flexible 8.5 hour day (starting between 7a-9a) Breaks not paid Start Time: 07:00 AM End Time: 05:30 PM

Desktop Support Analyst

Raleigh, NC
Contract
Our client requires a contractor with 12-36 months of experience working with desktop and laptop computers including installing, imaging and installing software applications. Expected Skills: Able to work successfully with guidance; cannot provide leadership to others; able to manage simple to medium complexity work efforts. Description (including, but not limited to): Technical assistance and support to IT team to deploy hardware and software to end users. Hands-on technical assistance installing PC devices. Ability to connect and troubleshoot PCs during installation and attaching to the network. Install application software products either through vendor install process or packaged in software management product. Minor hands-on training to end users on Windows 10 operating system. Skills: Install and troubleshoot Windows PC hardware to end users. Required 1 Years Install software applications either by download or prepackaged from software management system. Required 1 Years Basic troubleshooting to add PC devices to the network, add printers and reestablish browser shortcuts. Required 1 Years Prepare Windows 10 images to PC devices. Nice to have 6 Months

Desktop Technical Support 1

Roanoke, VA
Contract
Our client is seeking a skilled Desktop / Technical Support Technician to support about 150 IT devices (desktops, laptops, and printers). Responsibilities: To assist IT Management with integration, management, and support of the Information Technology program. Will independently provide IT administration and technical support for agency specific software and hardware systems. This position requires the following skills: Knowledge on setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.). 3yrs Expert knowledge of installing, troubleshooting, administering Windows Operating System, Microsoft Office suite, Internet Explorer, Google Chrome, McAfee Anti-Virus Software, Adobe Acrobat Reader/Writer, and other commercial business software products. 3yrs Knowledge with setup, configuration, and troubleshooting of Android and Apple mobile devices. 3yrs Working knowledge of supporting and troubleshooting Ethernet based LAN/WAN environments, including network protocols and concepts (TCP/IP, DNS, DHCP, etc.) 3yrs Expert working knowledge and experience with Google E-mail and Exchange E-mail application installation, administration, troubleshooting and training (PST files, calendaring, distribution lists, etc.). 3yrs Possesses professional and courteous attitude with customers, team members, and support vendors; and has the ability to communicate clearly and effectively with each. 3yrs Possesses excellent customer service skills and is teamwork oriented. 3yrs Possesses excellent problem solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner. 3yrs Possesses good organization and time management skills. 3yrs Possesses the ability to create documentation on technical issues and solutions that are easy to understand. Ability to lift up to 50 lbs. frequently and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing. 3yrs Local candidates strongly preferred  

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