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Scrum Master II

Richmond, VA
Contract
This position has potential of being contract to hire.  Sponsorship will not be provided for this position.   Scrum Master Base Requirements Support the product development process: Facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other activities as needed Scrum-related meetings: Track and communicate team velocity and sprint/release progress Maintain process documentation Ensure the development teams are practicing the Agile principles Support the Product Owner: Assist as needed with backlog maintenance Assist with internal and external communication, improving transparency, and radiating information Assist with prioritization and resolution of defects/bugs Support the product team: Participate proactively in developing and maintaining team standards, tools, and best practices Identify and remove impediments, prevent distractions Facilitate discussion and conflict resolution Empower the team to self-organize Qualifications: Bachelor's degree or combination of relevant education and experience Excellent interpersonal skills, ability to work with diverse personality types Ability to understand technical issues at a high level A thorough understanding of Agile software development methodologies, values, and procedures Exceptional communication, organization, and time management skills Ability to coach the team to reach their highest potential Collaborative approach to driving decisions Strong analytical and problem solving skills with a high attention to detail Must be a Certified ScrumMaster with 2-4 years of project management experience and 1-2 years of ScrumMaster experience

Multimedia Communications Specialist

Richmond, VA
Contract
Responsibilities: Produces creative, original, graphic designs for Digital Communications editorial calendar, using web, email marketing and social media channels, including Facebook, Twitter, LinkedIn and Instagram. Identifies and develops digital graphic designs for special projects and communications planning. Supports concepts and develops innovative ideas. Participates in developing standards and best practices for content creation and sharing. Follows and assists in maintaining digital style guide. Acquires photos, video and other content for appropriate digital channels. Assists in website enhancements and content updates through writing, editing, proofreading and/or reviewing, using Content Management System (CMS). Assists with social media content planning and engagement using social media management platform. Maintains brand integrity and understands appropriate logo use, working closely with internal brand manager. Qualifications: 3-5 years directly-related experience. Experience in website copy development and editing. Conceptual and responsive design skills and experience. Experience in digital communications and/or digital media. Proficiency with graphics software tools, such as Adobe InDesign and Fireworks, Illustrator, Photoshop, Acrobat, Flash, Dreamweaver, etc. Background or coursework in digital marketing a plus. Up-to-date knowledge of graphic design solutions for a variety of digital products, including web, Facebook, Twitter, Instagram and LinkedIn. Working knowledge of HTML layout and code. Knowledge and understanding of website content management best practices. Knowledge and understanding of the growing, digital media role in integrated communications. Strong attention to detail. Excellent time management skills, with ability to prioritize and shift work as needed. Strong communication, writing, and editing skills. Abilities as follows: Build relationships and work in a cross-functional, team environment; Interact, communicate, and present ideas; Process and respond to information quickly; Work both collaboratively and independently; Adhere to deadlines and juggle multiple priorities simultaneously; Exhibit enthusiasm, creativity, and commitment. Could be asked to work after normal business hours to support digital properties.

Service Desk 2

Harrisburg, PA
Contract
The Service Desk Analyzes and troubleshoots computer support problems and applies his or her understanding of computer software and hardware products and services to resolve user problems. Responsibilities: Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes or revises training manuals and procedures. Develops training materials, such as exercises and visual displays. Trains users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. Writes software and hardware evaluation and recommendation for management review. Implements shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Ascertains the nature of problem, determine whether problem is caused by hardware such as modem, printer, cables, or telephone, and log in tracking system. Escalates problems in accordance with defined procedures. Assists users through problem solving steps Uses technical databases to research problems, and talks with co-workers to research problem and find solution. Tests software and hardware for troubleshooting and problem resolution. Provides service and preventive maintenance activities on element exchange/baseline products (products with element exchange service and traditional maintenance philosophies; i.e., terminals, printers, personal computers, etc.). Able to diagnose and detect correct equipment errors and repair products by replacing worn or broken parts, and making technical adjustments. Makes appropriate use of reference publications and diagnostic aids in resolving technical problems. Assists in coordination of changes, upgrades and new products, ensuring systems will operate correctly in current and future environment. Provides accurate and complete answers to general use and administrative environment questions in a timely manner. Supports shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. Communicates accurate and useful status updates. Manages and reports time spent on all work activities. Follows quality standards. Able to work in a team environment Completes assigned tasks.   Qualifications: Tier 1 Helpdesk Experience Required 3 Years Promptly answer help desk phone Required 3 Years Promptly respond to help desk emails Required 3 Years Create ServiceNow incidents for all phone and email requests Nice to have 1 Year Escalate issues to senior staff members by assigning ServiceNow incidents to the appropriate technical resource Required 3 Years Run daily reports and hand deliver the reports or insert into inter-company mail envelopes for pick-up and delivery Required 1 Year Point of contact for all printer repairs. Contacting appropriate vendor, follow-up and sign-off of repairs Required 3 Years Portable Technology administrator. Maintains quarterly portable technology re-assessment and up-keep of devices. Required 3 Years Maintains weekly McAfee non-compliance list to ensure all devices identified on the non-compliance list are updated as needed. Required 3 Years Maintain the agency mobile devices (updates, repairs, etc) Required 3 Years Perform agency computer repairs as needed Required 3 Years Install software/updates on agency computers as needed. Required 3 Years Assist senior technical staff as requested with lower level job tasks such as acquiring data and running reports. Required 3 Years Provide assistance with cable clean-up, installations, data center cleaning, moving or racking of equipment. Nice to have 1 Year Provide assistance with daily tape back-up procedure as needed Nice to have 1 Year Strong communication skills; both written and spoken.

Senior ESX Systems Engineer

Chester, VA
Contract To Hire
Our client is seeking a Senior Systems Engineer with specialization in ESX, to join their team of qualified, diverse individuals.  This role is on the Engineering team responsible for the strategic direction of the program’s IT infrastructure including multiple ESX environments hosting approximately 2,500 Virtual Servers.  The ideal candidate is a Systems Thinker who is flexible and has a “can do” attitude. They must be able to effectively juggle multiple tasks and prioritize competing projects and assignments. They must have a working technical knowledge of multiple areas to include, VMWARE’s ESX, NSX, server OS, Storage Area Networks and Networking.  Roles and Responsibilities  Primary engineer/architect for the program's ESX environment hosting approximately 2,500 VMs  Provide leadership and guidance on large scale infrastructure projects spanning a wide variety of technology areas  Apply “Systems Thinking” methodologies to project planning and implementation  Work with the project management team to develop comprehensive project plans, labor forecasts and schedules.  Contribute to the development of new services, techniques, and standards.  Act as consultant and advisor to executive leadership and customers.  Mentor and train team members  Work with project management to execute complex infrastructure projects  Identify and develop process and workflow improvements across the enterprise  Design, develop, build, analyze, evaluate and install new IT solutions  Create Service Design Documents and Engineering Change Plans for IT infrastructure projects  Create and maintain Engineering standards, processes and procedures for the organization  Plan and implement upgrade and migration projects  Qualifications:  Bachelor’s degree with 9 years of related work experience.  VCP 5 certification or above  Experience with Converged Infrastructure (e.g. VBLOCK, Cisco UCS)  Experience with VMWARE ESXi configuration and installation  Experience with ESX 5 and 6  Experience with Windows and Linux operating systems  Understanding of IT service delivery  Proven customer services in a complex environment  Excellent interpersonal skills  Self-motivated and ability to effectively prioritize and execute tasks in a high-pressure environment  Must be a team player, proactive, and possess excellent problem-solving, communication, and organizational skills  Preferred Qualifications:  Extensive experience with Cisco UCS and UCS Manager  Experience with VMWare configuration and design  Working knowledge of VMWARE’s VSphere Orchestrator, or VCloud Automation  Experience with SAN (EMC) configuration and installation  Experience with configuration and installation of Netbackup, Avamar and EBARs technologies  Powershell, Power CLI or VB script writing experience  ITIL certification  PMP certification

Mobile Architect

Harrisburg, PA
Contract
The selected candidate will serve as an architect for iOS Mobile Computing solutions. The selected candidate will architect end-to-end solutions for iOS-based mobile products to be utilized by and its third party contractors. The projects will involve iOS native and hybrid development, security considerations, data model design for targeted databases, and web service-oriented client/server backend architectures. The selected candidate is expected to understand the business and technical requirements, and in turn design and implement solutions that are easy to maintain and incorporate reusable components. The selected candidate is expected to be proficient in problem identification and resolution, especially in production environments, for both the device and server side implementations. The selected candidate should be most versant with Apple technologies and their associated idiosyncrasies, but must also have working knowledge of the server side code and technologies. The selected candidate must be disciplined, organized, and accountable with tasks and delegations, communicate clearly, exhibit leadership skills, and effectively manage product owner expectations. Responsibilities: Serve as an architect of n-tier applications using iOS as access technology for enterprise backend systems. Work with product owners, BAs and PMs in defining and managing the business and technical requirements. Lead the full SDLC process of iOS application solutions, including but not limited to Objective C, Swift, HTML5, JSON, XML and consuming RESTful web services. Lead the full SDLC process of web service oriented backend solutions, including but not limited to Java, Spring frameworks, MyBatis, consuming SOAP web services, producing RESTful web services, and SOA middleware. Lead the design of database objects in relational databases, including but not limited to DB2, SQLServer, and/or Oracle. Comprehensive understanding and experience of Apples technologies and requirements, including but not limited to distribution certificates, provisioning profiles, code signing, keychains, push notifications, app transport requirements, and iOS version histories. Expert level knowledge is required of using iOS frameworks related to UI, Core Data, storyboards, web services, security/keychain, camera integration, asynchronous/background processing, multitasking, etc. Expert knowledge of common design patterns (like MVC, delegation, target-action) and Cocoa layers related to Touch, Media, OS and Services and Objective/C and iOS principles of memory management, notifications, blocks, categories, etc. Triage bugs and resolve production issues in a timely and effective manner. Perform code reviews as needed. Provide technical assistance and mentoring of PennDOT staff assigned to the project. Follow Agile Scrum methodology, and conduct daily standups, sprint grooming and planning meetings. Qualifications: Full SDLC experience as an application developer; Required-8 Years Experience with Object Oriented development; Required-8 Years Experience with iOS SDK and Objective-C; Required-5 Years Familiarity with Swift programming language and latest iOS APIs and frameworks; Required-2 Years Experience with Core Data framework; Required-5 Years Experience with iOS Auto Layout, Storyboard, Blocks, and GCD; Required-4 years Experience with deploying iOS apps; Required-5 Years Experience with deploying enterprise iOS apps via MDM; Required-1 Year Experience with relational database design and development; Required- 5 Years Experience in architecting & solutioning mobile apps that consumes web service; Required-2 Years Experience with HTML5 development and JavaScript frameworks; Required-5 Years Experience with Java centric server-side development and solutioning; Required-2 Years Experience in team leadership position; Required-2 Years Strong oral and written communication skills; Required.

Program Manager - IT I

Richmond, VA
Contract
Responsibilities: Responsible for the coordination and completion of projects within the information technology department. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Builds and maintains working relationships with team members, vendors, and other departments involved in the projects. Prepares reports, monthly presentations for upper management regarding status of project. Performs a variety of tasks. Leads and directs the work of others.    Qualifications: May require a bachelor's degree and 2-4 years of experience in Asset, Inventory Management and Configuration Management. Familiar with a variety of the field's concepts, practices, procedures and the ability to prepare process documentation and monthly presentation to Sr. Leadership. Relies on limited experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. 2-4 years of IT Asset and Inventory Management Required 1-2 years of IT Configuration Management Required Agile Methodology Experience Required Microsoft Project experience required Microsoft Power Point experience required

Customer Care Associate II

Miami, FL
Contract
This position is a frontline service position providing assistance to the client's members and providers regarding programs, policies, and procedures. Responsibilities include answering incoming calls related to eligibility, benefits, claims and authorization of services from members or providers. Responsibilities also include the administration of intake documentation into the appropriate systems. Overall expectations is to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call. Performance expectations are to meet or exceed operations production and quality standards. Responsibilities: Actively listens and probes callers in a professionally and timely manner to determine purpose of the calls. Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality. Resolves customer administrative concerns as the first line of contact - this may include claim resolutions and other expressions of dissatisfaction. Assist efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Assist in the mentoring and training of new staff. Assume full responsibility for self-development and career progression; proactively seek and participate in ongoing trainings (formal and informal). Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs. Demonstrate flexibility in areas such as job duties and schedule in order to aid in better serving members and help the client achieve their business and operational goals. Educates providers on how to submit claims and when/where to submit a treatment plan. Identifies and responds to Crisis calls and continues assistance with the Clinician until the call has been resolved. Informs providers and members on the appeal process. Lead or participate in activities as requested that help improve Care Center performance, excellence and culture. Links or makes routine referrals and triage decisions not requiring clinical judgment. Performs necessary follow-up tasks to ensure member or provider's needs are completely met. Provides information regarding the in-network and out-of-network reimbursement rates and states multiple networks to providers. Refers callers requesting provider information to Provider Services regarding the professional provider selection criteria and application process. Refers patients/EAP clients to the care management team for a provider, EAP affiliate, or Facility. Responsible for updating self on ever changing information to ensure accuracy when dealing with members and providers. Support team members and participate in team activities to help build a high-performance team. Thoroughly documents customers' comments/information and forwards required information to the appropriate staff. Qualifications: Bilingual strongly preferred; not required Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment. Responsible for meeting call handling requirements and daily telephone standards as set forth by management. Must agree to observing service for the purpose of training and quality control. Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills. Must be able to maneuver through various computer platforms while verifying information on all calls. Must be able to talk and type simultaneously. Customer Service experience required  GED (Required) High School (Required)

Android Developer III

Vienna, Virginia
Contract
Must Haves! 5+ years professional coding experience 3+ years of professional Android experience Responsibilities: Develop Android client code solutions that deliver on Product Strategy and adheres to established engineering best practices, design guidelines and principles Partner with Software Engineers, UX/UI, Quality Engineers, Product Owners/Analysts to deliver high performing quality customer experiences that are engaging, purposeful and powerful in their simplicity Actively participate in all team agile ceremonies and contributing to ensure that all team commitments are delivered on time and of the highest quality Be an active advocate of the Android platform through both internal and external developer communities Working to remain an active learner in all technologies related to Android development (Java, Android SDK, AndroidWear, Android Studio, Gradle, 3rd party libraries, Google developments, etc) Influence and contribute to group discussions and incorporate feedback/communication from broader team Mentor junior members of the team Actively engage with developers outside of the local sprint team across various disciplines (Android, iOS, APIs, Web, etc.) Identify opportunities to drive and contribute beyond team commitments 1+ years leading/overseeing/influencing development activity of multiple developers required! Preferred Qualifications: Experience driving direction, driving consensus and delivering small to medium sized/complexity components independently Ability to detect and abstract common patterns in code Proficient in 2-3 Android SDK components (Content Providers, Networking, Services, Broadcast Receivers, Intents, Fragments) Experience with Google libraries (Play services, Maps, etc.) Exploration of multiple form factors (phone, tablet, Wear) Proficiency with Android Studio Tooling Demonstrated investment in Android development knowledge growth through self-study, side projects and/or school/work experience Experience with Android 4.0 (Ice Cream Sandwich) and higher Experience with DVCS (Git, Mercurial) Familiarity with Agile delivery practices Understanding of core Android constructs (Layouts, Widgets, Views, Services, Activities and Fragments) Understanding of Android unit testing frameworks (JUnit, Robolectric, etc.) Advanced Java OO knowledge (abstract classes, interfaces, anonymous classes, etc.) Presented a coding topic to development peer group Maintains an active public coding presence through GitHub Has developed and supported their own app in one of the Android markets (Google Play, Amazon App Store, etc.) Contributed towards an open source project

Systems Engineer II

Seattle, WA
Contract
Our client is seeking highly creative and intellectually curious CI/CD Cloud Engineers who are passionate about cutting-edge distributed computing. As part of a team thats leading the next wave of CI/CD, you will play an integral part in advancing their Cloud eco-system and culture of technical excellence. You will live and breathe Application and Infrastructure Automation, support Hybrid Cloud Solutions, and display a strong understanding of Cloud-as-a-Service varieties: PaaS, IaaS, and SaaS. You will make a key contribution supporting end-to-end public Cloud Automation of application delivery, including Infrastructure provisioning and integration with Continuous Integration/Continuous Development (CI/CD) platforms, using existing and emerging technologies. The ideal candidate will have experience moving infrastructure to the Cloud! Responsibilities & Expectations: Develop scripts and glue code to integrate multiple software components Automate the provisioning of environments cooking up some recipes with Chef, or through Ansible, and the deployment of those environments using containers, like Docker or Rocket: (and for the love of automation, at least have some configuration management tool through some version control) Design and develop automation pipelines, workflows, performing unit tests and conducting reviews to make sure your work is rigorously designed, elegantly coded, and effectively tuned for platform performance, and assessing the overall quality of delivered components Strong verbal and written communication skills are necessary due to the dynamic nature of collaborations with customers, vendors, and other engineering team, solving complex business problems together Evaluate & build different compute frameworks for all tiers Implementing scalable system solutions is required Were looking for self-starters, those who can work independently, with and across teams. Establishing smooth running environments is paramount to your success, and happiness Experience migrating on-site solutions to cloud based offerings, such as Amazons AWS About You: Serious geek street cred if you have a robust portfolio on GitHub and/or Open Source contributions of which you are proud to share! Discerning. You have a strong familiarity with a combination of the following: Amazon, OpenStack, CloudStack, RightScale and various Cloud abstraction layers, and understand the importance of selecting the right technology tool for the task Insatiably Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea. You can work at a tiny crack until you've broken open the whole nut Automator. You know what continuous integration means, and believe automation is the path to happiness. You know how to script and automate anything and everything, from tests to environment provisioning Must Haves Strong Experience: Jenkins 2.x, Groovy, Chef, Docker, AWS, Linux, Windows, Bash, Powershell, CloudFormation General Basic Qualifications: Bachelors Degree in Information Systems, Computer Science, or military experience At least 3 years experience developing applications embracing Agile principles At least 3 years experience with a formal version control tool (Subversion, Github/Git, TFS, or ClearCase) At least 3 years with large-scale infrastructure designs, implementation, and support Must have strong written and verbal communication skills Preferred Qualifications: AWS Certified 5+ years experience with OOP concepts and modern scripting languages, (Python, Ruby, Perl) and frameworks (RAILS) 4+ years creating recipes with Chef, building cookbooks 4+ years using cloud based hosting solutions (AWS-EC2/S3, Azure, Google Cloud) 4 + years with automation tools for server provisioning and Open Source tools (Chef, Cobbler, Ironic, Ansible) 4+ years developing automation workflows and routines, using Open Source Tools (Chef, Puppet, Hudson) 3+ years experience with large-scale software implementation (high transaction volume, high-availability concepts) 5+ years experience with Linux and Windows, server automation and scripting 2+ years experience with current licensing strategies around Open Source (Apache Foundation, GNU, MIT License) Masters Degree in Information Systems, Computer Science, or Engineering

SAP Hana Migration Expert

Harrisburg, PA
Contract
Responsibilities: Executing release upgrades and OS/DB migrations Troubleshooting upgrade and OS/DB migration issues during weekend cycles such as cutover and/or dress rehearsal etc. Analyzing critical issues that may occur on BASIS and HANA that cause production-down or go-live endangered situations. Deliver Upgrade / HANA Migration Planning workshops technically and strategically. Designing and guiding CoPA to follow best practices in managing complex transport landscapes Providing remote support during services and escalations Should have desire to learn and to share knowledge amongst team. Ability to handle high pressure situations; manage ones own time; manage expectations. SAP Certified in SUM Certified in current version of OS/DB migration (Sybase 16 or 15, HANA) Qualifications: SAP Certified in SUM Required Certified in current version of OS/DB migration (Sybase 16 or 15, HANA) Required Expert on HANA migration methodology using SUM tool with DMO and also SWPM Hands on experience of OS/DB Migration and SAP Upgrades Experience from a live implementation of similar size and landscape. Hands-on experience doing transports, system copies and all BASIS related tasks. Working knowledge of upgrade and migration planning is an advantage Hands on experience in SAP installations using Unix/Linux operating systems commands Working knowledge of Back-up and Recovery procedures Experience with virtualization technologies such as VMWARE, Solaris etc. would be an advantage Landscape design experience and data center architecture awareness is an advantage Demonstrated knowledge in the areas of HANA and S/4HANA projects is an advantage Working knowledge of Unix and Linux OS Required Working knowledge with migration from Oracle databases Required Working knowledge of SAP system replication for HA and DR

Technical Support 2

Richmond, VA
Contract
Our client is currently seeking to hire an IT Support Tech II to provide End User Support Responsibilities: Acts as a liaison to ensure the delivery of high performance IT support services. Works directly with customers to assist in managing and fixing desktop, laptop, tablet, mobile device and printer issues Provides management with recommendations for systems and process improvements. Troubleshoots software and hardware problems and enhances the level of direct services to field staff. Installs, maintains, and assist in testing and upgrading of new and existing hardware and software. Provide advanced problem management, troubleshooting, root cause analysis and escalations to resolve customer problems. Create job aids for internal staff to enhance the use of infrastructure such as SharePoint, Outlook, and Office products. Qualifications:  Strong Customer Service skills with a Customer First attitude Required 5 Years Extensive skills and experience in Microsoft Desktop products including Windows 7/10, SharePoint 2010, Outlook/Exchange, and MS Office 2010/2016 Required 5 Years Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and wireless devices Required 5 Years Extensive knowledge and experience in Active Directory, GPOs, remote support tools, basic networking Required 5 Years Ability to communicate effectively orally and in writing with individuals and groups Required 5 Years Experience in working with help request tracking and reporting tools Required 3 Years

Application Developer II

Manhattan, NY
Contract To Hire
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Responsibilities: Responsible for the overall system design. Documents development requirements for database, applications, and operation system environment. Consults with end users to test and debug applications to meet client needs. Serves as expertise in all aspects of designing and application development. May conduct training to IT Staff. Requires a bachelor's degree and may be expected to have an advanced degree in area of specialty and 3-6 years of experience in the field or in a related area. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May provide consultation on complex projects and is considered to be the top level contributor/specialist. Typically reports to a manager or head of a unit/department. Requirements: Java, XSLT, JAXB, SQL (5 years of experience) Great communication with ability to work with little oversight Preferred Qualifications: Perl Unix is a plus

Aviation Logistics Specialist

Richmond, VA
Contract
Responsibilities: Responsible for logistics management associated with corporate aircraft flight planning and scheduling. Ensure appropriate, efficient and cost-effective aircraft utilization through prioritization of user requests and understanding of corporate business needs. Compile and distribute flight activity trip sheets/itineraries to passengers and crew. Advise passengers on international travel requirements and documentation. Maintain databases to ensure precise official records for regulatory compliance. Assist with data tracking, management reporting, and maintaining intranet site. Provide cost analysis for trips on corporate aircraft versus commercial air travel. Ensure compliance with corporate aviation policies and federal regulations. Assist in design, development, and implementation of travel programs. Qualifications: 3-5 years related experience. Excellent verbal and written communications skills. Ability to prioritize work in order to meet tight time constraints and customer requirements. Proficient with industry specific software programs, Microsoft Excel, and Powerpoint. Fast paced environment. Ideal candidate will be very organized, able to work independently as well as within a team environment, should possess excellent verbal communication skills and should have a background in travel or aviation.

Product Manager I

Rolling Meadows, IL
Contract
Our client thinks big and does big things. They were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today they are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one that reaches tens of millions of consumers. They are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration and delivers great experiences for our customers. They are looking for an experienced, energetic, and entrepreneurial Product Manager to lead a team focused on delivering a new generation of servicing tools. These tools represent a critical component of the end to end customer experience for this client's customers. The team will be discovering and delivering exciting new experiences and caring for those who care for our customers. You'll spend time in our call centers talking to agents, time talking with customers about how to meet their needs, and time with engineers delivering on cutting edge technology infrastructure. To fit in, you have to be jazzed about delivering amazingly simple experiences that make life easier for people. You have to true everything back to the customer ensuring you're solving a need for them first, then that you're delivering business value through a technically sound product. Responsibilities: Leading consumer and agent research and synthesizing it into new product ideas Assessing the business opportunity for new product concepts Defining, building towards, and launching MVPs Establishing product testing plans Defining product KPIs and success metrics Setting a vision for each new product Determining whether an MVP moves on to an enterprise scale rollout If you have the drive for building amazing experiences which are customer backed, data and insights driven, and could impact the lives of millions of people, we want you Things that might tip us off you're not the right person for this position: You think Square is just a geometric shape Raspberry Pi looks misspelled You have an aversion to denim A mobile wallet is your money running away from you Thinking about your money gives you hives What we are looking for: Blend of strategic and tactical thinking, creative and analytic reasoning, a deep knowledge of human-centered design, a love of data, and an interest in the industry Entrepreneurial ability to identify and prioritize opportunities in highly ambiguous contexts Passion for identifying and solving real consumer and business problems Creative, outside-the-box thinking and problem solving approach A bias to action and a proven track record of delivering minimum viable products and business models to market at rapid speed Knowledge of emerging and leading technologies across disciplines and ability to empower developers and deliver great products Strong analytical mindset and ability to use data and logic to make compelling business cases A fantastic storyteller who is at ease presenting to senior executives. Basic Qualifications: Bachelors Degree or military experience At least 3 years of experience in product management Preferred Qualifications: Bachelors Degree in Computer Science or Engineering MBA or Masters degree 3-5 years of experience translating business strategy and analysis into consumer facing digital products 2-4 years of experience in Agile product management

Natural Programmer 5

Richmond, VA
Contract
Our client is looking for a natural coder in mainframe environment. Code from spec/analyst description. Code is on mainframe computer using NATURAL/ADABAS; interfaces use EntireX; batch TSO/IBM JCL. May meet with business user on smaller projects to learn requirements, develop and implement solution.  Responsibilities: Manage, define, develop and maintain application software. Objectives include creating new functions, maintaining performance and accuracy levels. All application software based on the main processor products support traditional customer based activity and additional interfaces as required; e.g. Internet/Intranet/Extranet, on-line dealer, Select inter-agency systems and National systems. Ensure the integrity and security of main processor software as the repository for the client's automated business records and critical business functions Qualifications: NATURAL mainframe code Required 5 Years Technical research/impact analysis Highly desired 5 Years Analysis - elicit business requirements Required 5 Years Communication skills, both oral and written Required 5 Years EntireX Nice to have 5 Years JCL Highly desired 5 Years TSO (for JCL) Nice to have 1 Year

Network Architect III

Tysons, VA
Contract To Hire
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. The Senior Identity Lifecycle Engineer is responsible for providing operational and project support for an enterprise Identity Lifecycle service that includes Microsoft Forefront Responsibilities: Provide 24x7x365 operational support of an enterprise level and highly complex Identity Lifecycle Management environment Troubleshoot and resolve high complexity issues and incidents Migrate identity lifecycle management systems to an AWS cloud environment Support synchronization of identities between on-premises directories and cloud directories including Azure Active Directory and Office 365 Participate in or lead complex or high severity troubleshooting and incident problem resolutions with other infrastructure teams or vendors Plan and implement highly complex changes to the environment Participate as a team member on projects involving Identity and Directory Services Integrate new applications and attributes Analyze data and identify trends to facilitate root cause analysis and identify opportunities for service improvement Ensure the security and compliance of the environment Create and update standard operating procedure documentation Manage the backup and restore of FIM, MIM and LDS Participate in capacity planning, performance monitoring and maintenance to ensure high availability and proactively identify opportunities for service improvement Qualifications: High school diploma, GED or equivalent certification, or military experience Minimum of 8 years IT experience Minimum of 3 years Forefront Identity Manager (FIM) or Microsoft Identity Manager (MIM) experience Minimum of 5 years of Identity Lifecycle Management technical experience that includes the operational support and implementation of complex, large-scale, enterprise level solutions Proven experience effectively communicating technical issues\challenges to both technical and non-technical audiences. LDAP Required 2 - 4 Years Microsoft Active Directory Required 2 - 4 Years Preferred Qualifications: Bachelors degree in Computer Science, Information Systems or Engineering Solid understanding of the Information Technology Infrastructure Library (ITIL) principles Experience with Active Directory Experience synchronizing between on-premises and Azure Active Directory using Azure AD Sync Experience with Windows Azure, AWS or other public Cloud technologies Experience in VBScript or PowerShell to develop complex automation scripts VBScript, Software Skills Preferred  1 - 2 Years

Business Intelligence Specialist (Qlikview)

Scottsdale, AZ
Contract
The Business Intelligence Specialist will analyze and design the framework for and participate in the development of business intelligence reports and other information objects. The primary focus of the job deals with Information Delivery and Data Analytic projects using QlikView to provide interactive dashboards, pulling from a Hadoop Data Lake, or RDBMS data mart. Responsibilities: The developer builds out a set of interactive dashboards in Qlikview to provide visualizations to a community of users. Works with dashboard content SME. Builds Qlikview scripts to extract, load and transform data from multiple data sources. Models data relationships to meet end product functionality Develops interactive visualizations with functionality to include filtering and drilling into data scenario modeling. Makes revisions per end user feedback. Tests each step of process for accuracy and functionality and debugs. Consults with technical experts regarding the data loads, the production and development environment. Consults on production routine, including sequence and timing of data refreshes, recommended changes and or additions to source data, and other best practices. Provides documentation to execute production routine, make modifications to metrics and functionality, and for continued development and evolution of dashboard set, with both comments in code and stand-alone documents. Creates database tables and cubes utilizing academic methodology (normal forms) ensuring business smart resource allocation. Creates frameworks to provide accurate information quickly to the organization. Analyze, design and build reports and assists in the creation of data marts as needed. Establishes standards. Coordinates between teams to make sure best technology practices are understood and are being followed. Responsible for large scale SQL development that drives cubes and information exchange for decision support applications and BI dashboards. Interviews teams and organizational leads to develop business process design maps to support new BI projects. Performs other related duties as assigned. Qualifications: Bachelor's degree Experience working in an Agile/Scrum environment Prior experience as a programmer, Business Analyst or ETL specialist supporting large-scale data warehouse and reporting projects (2TB and above). Experience researching and implementing new technological solutions in a business setting. Prefer experience using multiple databases and tools and using leading or bleeding edge technologies. Familiarity with a broad range of database and Business Intelligence environments IBM Cognos, Oracle and SQL Server database being required. Working, hands-on knowledge of data warehousing and business intelligence concepts, including various forms of modeling (dimensional and relational) and warehousing strategies. The ability to quickly learn and apply new technologies while considering the business needs and direction.

QA Specialist II

Vienna, Virginia
Contract To Hire
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Responsibilities: Assistance in planning, creating and maintenance of automated testing scripts Creating and maintaining Test Plans, test cases, test standards/procedures Running test cases, automated testing scripts Communicate effectively with business partners. Analytical and problem solving skills. Ability to understand technical specifications and analyze log files Required Qualifications: 2+ Years of experience in developing automation scripts 2-5 years of experience as Quality Analyst/Engineer - preferable: Mobile iOS Automation testing tools (e.g. Selenium, KIF ) Test / Defect Management tools (eg:- Xray , JIRA ) Hands on automation experience Preferred Qualifications: iOS Testing/automation experience is a plus Good understanding of software development fundamentals Great communication skills (written and verbal) Ability to work in a fast-paced structured environment Must know at least one scripting Languages ( Preferable :- Objective C, SWIFT , JAVA)

Data Center Technician III

Glen Allen, VA
Contract To Hire
This position has potential of being contract to hire.  Sponsorship will not be provided for this position.   This is a night shift position.    The candidate is responsible for coordination of production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. Responsibilities: Summarizes issues and communicates system capabilities or limitations. Monitors system capacity and/or performance issues. Coordinates production support activities for all major systems and related subsystems. Analyzes and resolves production issues. Documents and follows up on all shift turnover issues. Driving incident resolution and supporting production system deployments while ensuring SLAs are met Collaborating with other tech leads and support teams to ensure integrated end-to-end availability, reliability, and performance Contributes to job scheduling and report distribution Progress, protect, and provide for the software and systems behind all external and internal customer facing services with an ever-watchful eye on their availability, latency, performance, and capacity Engineering solutions for automated monitoring and alerting Solve problems relating to critical services and build automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions Participation in on-call as needed. Qualifications: This position requires excellent communication skills, both oral and written since position's audience includes technical, project and business resources. Must be proficient at managing multiple tasks and deadlines (often conflicting for priority). Role requires extensive knowledge and hands-on support of distributed systems hardware platforms (HP, Dell, prevalent blade technologies) and operating systems (Windows Server, HPUX, Solaris and Linux), and experience (8 or more years) in both areas. Certification in hardware and software required. Procurement knowledge and experience, vendor management, and knowledge of data center best practices are also requirements. Individual will need understanding of cabling specifications and best practices for voice and data solutions, strong electrical theory, HVAC, security, raised floor and other best practices associated with managing an enterprise level data center.   Preferred Qualifications 5+ Years Active Directory Support/Engineering 10 years hands-on support of distributed systems hardware platforms (HP, Dell, Sun, prevalent blade technologies) and operating systems (HPUX, Windows Server, Solaris and Linux) Certification in a facilities operations or engineering field Bachelors Degree in Computer Science MCSE, MCSA, ITIL Certification, Basic Unix, Basic SQL 10 years experience in an enterprise level Data Center ITIL knowledge and experience preferred but not required. 3+ years experience using scripting to develop complex automation solutions (Powershell, JSON, Python,.) 2 years of experience with Financial Systems 2+ years of working with a Github repository 2 years experience in an AWS environment At least 1 year of experience in two or more of the following: AWS cloud services configuration & administration Splunk Blue Stripe Zabbix monitoring / alerting. Tools/Technology Knowledge (Wished) Linux Github Jenkins Java Ruby Python Ansible Chef Nexus Perl

Full Stack Developer

Richmond, VA
Contract To Hire
This position has potential of being contract to hire.  Sponsorship will not be provided for this position.   Responsibilities:   Looking for a Full stack developer who, develops and implements Java applications to support business requirements. Follows approved life cycle methodologies, creates design documents, and performs program coding and testing. Resolves technical issues through debugging, research, and investigation. Relies on experience and judgment to plan and accomplish goals. Typically reports to a supervisor or manager.   Qualifications: Experience with Cloud DevOps including tools such as CFTs, Chef, Ansible, Docker and Jenkins. Spring Frameworks experience is a Plus. Requires a bachelor's degree in area of specialty and 6+ years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. A degree of creativity and latitude is required. Additional Skills: Chef, AWS, Dev Ops, Jenkins, Docker, Github, Ansible, CFT, Spring, Java/J2EE, Apache Tomcat

Application Developer II

Richmond, VA
Contract To Hire
Responsible for the design, development and administration of transactional and analytical data constructs/structures/products and web-based reporting solutions in AWS environments.  Work directly with the Product Manager and end-users to constantly deliver products in a highly collaborative and agile environment.  Included within those responsibilities are the areas of data access and delivery technologies. Includes expertise in application development, data quality, data organization, metadata, and data profiling.   Data set sizes are usually huge (in excess of hundreds of millions of records). Required Skills: Demonstrated ability to move from one sequential assignment to the next (work environment and priorities can change quickly depending on business needs).  Demonstrated ability to move data between production systems and across multiple platforms and technologies.  Demonstrated ability to adapt and learn new technologies. Bachelors Degree or equivalent experience  At least 3 years of JavaScript, HTML5, Sencha, D3, full stack web development technologies At least 2 years of experience delivering Cloud or Hadoop based solutions within an agile delivery environment At least 2 years of experience with Oracle SQL, Teradata SQL, Unix/Linux systems with scripting experience in Shell, Perl or Python  At least 2 years of experience working with distributed computed (Spark) At least 1 year of experience working with Amazon Web Services (AWS), RedShift, PostgreSQL, MongoDB

Java Developer II

Richmond, VA
Contract To Hire
This position has potential of being contract to hire.  Sponsorship will not be provided for this position.   Responsibilities: Designs, develops, and implements web-based Java applications to support business requirements. Follows approved life cycle methodologies, creates design documents, and performs program coding and testing. Resolves technical issues through debugging, research, and investigation. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Typically reports to a supervisor or manager. Required skills: 4+ years of Java/J2EE development experience Spring framework RESTful API Desired skills: Microservices Reactive architecture Kafka

Java Programmer

Richmond, VA
Contract
Responsibilities: Write and modify application code based on requirement, enhancement and production support. Create and manage interfaces with other systems. Collaborate development activity with other team members. Create technical specification and other documents as required. Qualifications: 8+ years experience developing and supporting systems using JAVA, open source and Oracle technologies required 5+ years working experience with JAVA/JEE, design patterns, JSP, Ajax, JavaScripts and web based development required 5+ years application development and integration experience using Struts, Spring and ORM tools like Hibernate required 5+ years application development using WebLogic or equivalent application server required 5+ years working experience with SQL and PL/SQL development with Oracle backend is required 2+ years experience creating technical design and writing technical specification desired 2+ years experience writing UNIX scripting, data exchange interface, automated job scheduling desired Experience in translating functional requirement and ER diagram/data model into application code

Business Systems Analyst III

Richmond, VA
Contract To Hire
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Our client is looking for a tech-focused position leveraging SQL primarily, with a keen interest in AWS and Hadoop.?The ideal candidate will have traditional business-systems analysis (BSA) skills combined with data profiling and analysis (DA) skills and a keen interest in getting hands-on experience new/emerging technologies such as Amazon Web Services (AWS) and Hadoop.   Responsibilities: Collaborate with Agile team in planning, developing, implementing, and supporting new or existing applications Formulate and define system scope and objectives based on user needs and thorough understanding of business problems with varying levels of complexity Partner with product owners, business partners, and end users to understand business processes and concepts Solicit, analyze, and negotiate customer requirements under minimal guidance and direction Provide technical guidance concerning business implications of application development projects Identify and address cross-project dependencies and impacts Identify risks/issues in a timely manner and appropriately mitigate/escalate Educated on capabilities and constraints of technology platforms Passionate about technological trends in the market and leverage them in driving innovation Understanding all pieces of the puzzle so you can see the big picture. Assisting the team in finding refined solutions to complex challenges and helping the entire team meet its commitments Qualifications: Bachelors Degree in Computer Science, or Bachelor's Degree in MIS, or military experience At least 2 years of experience in system analysis At least 1 year of experience in Agile software development At least 2 years of experience in software support At least 2 years of experience in web-based applications At least 3 years of experience in data analysis using SQL Experience working both independently and collaboratively to solve problems and deliver high quality results in a fast-paced, unstructured environment Experience participating in design, build and testing of system solutions Experience in data modeling & lineage Preferred Qualifications: Masters Degree 3 years of experience in IT projects 3 years of experience in system analysis 3 years of experience in software support 3 years of experience with Financial Systems

SIU Analyst

Columbia, MD
Contract
Responsible for administrative support of a special investigative unit (SIU) in its effort to prevent and/or recover inappropriate health benefit payments due to claims processing and/or abusive and fraudulent practices. This position will comply with state and federal regulatory compliance laws. Hours will fluctuate with this position. Responsibilities: Provide assistance for intake for SIU referrals. Retrieve supporting information and system reports, and prepare referral for assignment to an SIU Investigator. Prepare, send, and track letters in relation to SIU referrals, investigations, and cases. Provides administrative support to managers and work groups. Works independently and handles a wide variety of office duties and special projects. Scan and maintain files and records. Performs other comparable duties as assigned. Qualifications: Knowledge of ICD-10 and CPT codes Knowledge of research and intelligence analysis techniques Excellent research and analytical skills; ability to identify and resolve claims processing/policy issues as they apply to corporate and contract policies. Intermediate to high computer skills consisting of Microsoft Excel, Access, Outlook, Word, and Power Point. Knowledge of group health or managed care claims payment processes preferably in behavioral health.FinanceHigh School (Required) GED (Required) Must Haves At least 2 years administrative/office exp. required Word & Excel needed.-Will be drafting letters, proof reading Scanning documents and attaching to shared drive High attention to detail Good grammar Excellent communication skills, verbal and written, will be working with all levels of management Heavy Data Entry, logging notes into the system Experience working in medical environment is a plus. This position requires walking to scanner and copier. Not just sitting at a computer. Lifting boxes of medical records to scan documents may be required. Up to 25 lbs The hours with this position will fluctuate: during training, this will be 5 days a week, 9-5, M-F; once trained, the amount of hours changes due to work volume. 

DevOps Engineer

Plano, TX
Contract
Our client is seeking a passionate DevOps Engineer who is comfortable living life in the cloud. As a DevOps Engineer, you will serve as the example to our software engineering partners through your dedication to build new tooling, reduce unplanned work, and amplify their deployment processes. As an expert in your preferred operating system and development language, you will assist in troubleshooting application deployment patterns and be an evangelist for best practices. You should be comfortable working within the AWS cloud and have a strong knowledge of the principles of DevOps. Responsibilities and Expectations: Independently develop scripts and software to support discovery and automation tasks in the AWS cloud using Node.JS, Python, or Ruby. Interface with the AWS SDKs to execute operations within the cloud using best-practices for backoff-and-retry and pagination patterns. Interact with Amazon Linux AMI, Windows, RedHat, and Ubuntu operating system installations. Work with CICD and Build systems like Jenkins, Drone, CircleCI, etc. to create automated deployment mechanisms. Work with internal teams to develop CI pipelines using a strict set of deployment approval requirements. Assist with the design and metering of deployment canaries and metric-driven CD processes. Assist the governance team in efforts to reduce the operational cost of cloud-based resources while promoting durability and availability of applications. Assist the environments team with the management of end-to-end UAT application deployment and related maintenance . Learn the client's KanBan process and participate in grooming and retrospective meetings. Have fun building the next generation of DevOps culture in one of the best places to work!   Required Skills: Amazon Web Services operations/architecture Javascript, Ruby, or PythonJenkins, CircleCI, Bamboo, CodeShip, or similar Bash or Powershell scripting Windows or Linux Expertise Source control (GitFlow preferred) experience Application Diagnostics experienceTCP/IP Networking (Routing, Switching, L7 balancing) Experience with deployment Job Execution software such as ANT, MVN, Grunt, Gradle, etc. Experience with library package managers such as NPM, PIP, MVN, GEM, etc.

Tester II

Harrisburg, PA
Contract
The Tester is a member of a team which plans, constructs, and executes product tests, system tests, unit tests, load tests, volume tests, network tests as well as works with others for release control processes. The more experienced Tester manages, plans, constructs, and executes tests and integrates with release control process. Responsibilities: Works with staff to define product test plans and criteria for acceptance. Resolves testing process questions / issues. Executes tests with other team members. Assists Test Team Lead in creating, testing and documenting outcomes of test scenarios. Works with Test Team members to enhance their testing skills and build technical and Updates and tests release installation procedures. Determines time estimates and schedule for work efforts. Defines and utilizes entry / exit criteria for testing. Coordinates with other departments to schedule the design of structured walk-throughs or inspections; resolve issues. Works with users to ensure that solutions meet business requirements. Anticipates and resolves issues specific to the team. Determines time estimates and schedule for own work and resolve issues in a timely manner. Identifies and tracks issues, risks, and action items Other duties as needed Qualifications: 4 year college degree or equivalent technical study Highly desired Experience with testing large complex applications Required 4 Years Experience troubleshooting and resolving issues Required 4 Years Experience with working with a group technical and non-technical team members Required 4 Years Able to work independently to complete assigned tasks Required 4 Years Able to create, execute and document outcomes to test plan (Sprints) Required 4 Years

Java Developer I

Richmond, VA
Contract To Hire
This position has potential of being contract to hire.  Sponsorship will not be provided for this position. Experience with AWS/Cloud Infrastructure is a plus Knowledge of node.js, AngularJS is a plus Qualifications: Experience in creating, deploying Restful API services using open source technologies. Strong understanding of Java, Spring, REST, JSON, and NoSQL databases is a must. Bring passion to stay on top of tech trends, experiment with and learn new technologies, collaborate well within and across other teams. Requires a bachelor's degree in area of specialty and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Typically reports to a supervisor or managers

Project Manager 2

Richmond, VA
Contract
Our client is seeking an experienced project manager to join a PMO/governance team. Qualifications: Must have experience managing and providing leadership and guidance to project teams, in both Waterfall and Agile settings. Proven track record in positively motivating teams and instilling accountability for on-time and within budget and scope. Successful track record for defining and implementing process improvement measures within project teams. Demonstrate understanding of project portfolio, lifecycle management and agile processes. Demonstrate understanding of governance processes, procedures and policies. Demonstrate competence in identifying risk areas and proactively mitigating the risks. Ability to quickly and easily adapt to changing priorities, embracing the changes to provide leadership ad guidance. Strong interpersonal and communication skills. Strong technical and functional understanding of MS Project (Project Server experience, a plus), SharePoint. Familiar with Agile values, principles, processes and methods. Experience on a variety of Scrum teams (size, culture, co-located, etc.), is a plus Experience managing and providing guidance to project teams Required 2 Years Experience working in a team environment Required 4 Years Experience managing projects following Waterfall and Agile Methodologies Required 2 Years Experience working with customers in gathering requirements, writing user stories, documenting business processes Required 2 Years Certifications in CSM and/or PMI-ACP Desired 1 Year PMP certification Required 2 Years Experience with project managing/tracking tools - MS Project 2010 (2013 a plus), Primavera, other Required 1 Year Experience with SharePoint 2010/2013 Required 1 Year Strong communication skills with peers and all levels of management Required 2 Years Experience with Project Server 2010 Desired 1 Year

Senior IT Quality Assurance Analyst

Glen Allen, VA
Contract
This position is responsible for developing thorough test plans for medium to complex systems to ensure a smooth transition from a development environment to a production environment. Responsible for mentoring lower level staff. Responsible for testing, reviewing and learning medium to complex functionality of software applications developed in house and those purchased from third party vendors. Develop and maintain documented standards for quality acceptance of software. Responsibilities: Develops thorough test plans for medium to complex systems to ensure application functionality meets original requirements to project. Works closely with software development staff to test and review applications developed in house or purchased from third party vendors prior to installation. Becomes knowledgeable of medium to complex business applications systems as they are used within the business department; researches and responds to application inquires. Responsible for mentoring lower level staff. Develops and maintains documented standards for quality acceptance of software. Represents QA department at project meetings. Maintains up to date test environment. Ensures end user documentation correlates with program functionality. Maintains an on going self study program to enhance QA skills and knowledge. Qualifications: 6+ years previous experience as a QA Analyst in Managed Care. Understanding of business applications and ability to effectively communicate with technical and non-technical staff. Demonstrated understanding of various QA procedures and products. Working knowledge of Agile/Scrum methodology preferred. Bachelor's degree

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